Xerox 4090 NPS, 4050 NPS, 4850 NPS, 4890 NPS User Manual

Xerox DocuPrint Network Printer Series Messages Guide for Models 4050/4090/4850/4890/92C NPS

Version 7.1 August 2000 721P86941

Xerox Corporation 701 S. Aviation Boulevard El Segundo, CA 90245

Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.

Printed in the United States of America.

Publication number: 721P86941

Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

Xerox DocuPrint Network Printer Series Messages Guide for Models 4050/4090/4850/4890/92C NPS

Version 7.1 August 2000 721P86941

Xerox Corporation 701 S. Aviation Boulevard El Segundo, CA 90245

Printed in the United States of America.

Publication number: 721P86941

Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

Laser safety

Warning: Adjustments, use of controls, or performance of

procedures other than those specified herein may result in hazardous light exposure.

The Xerox DocuPrint printers are certified to comply with the performance standards of the U.S. Department of Health, Education, and Welfare for Class 1 laser products. Class 1 laser products do not emit hazardous radiation. The DocuPrint printers do not emit hazardous radiation because the laser beam is completely enclosed during all modes of customer operation.

The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool. DO NOT REMOVE LABELED PANELS OR

PANELS NEAR LABELS. ONLY XEROX SERVICE REPRESENTATIVES HAVE ACCESS TO THESE PANELS.

DANGER

LASER RADIATION WHEN OPEN

AVOID DIRECT EXPOSURE TO BEAM

Ozone information

Operation safety

This product produces ozone during normal operation. The amount of ozone produced depends on copy volume. Ozone is heavier than air. The environmental parameters specified in the Xerox installation instructions ensure that concentration levels are within safe limits. If you need additional information concerning ozone, call 1-800-8286571 to request the Xerox publication 600P83222, OZONE.

Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. They have been approved by safety agencies, and they comply with environmental standards. Please observe the following precautions to ensure your continued safety.

• Always connect equipment to a properly grounded electrical

outlet. If in doubt, have the outlet checked by a qualified electrician.

Warning: Improper connection of the equipment grounding

conductor may result in risk of electrical shock.

• Never use a ground adapter plug to connect equipment to an

electrical outlet that lacks a ground connection terminal.

• Always place equipment on a solid support surface with

adequate strength for its weight.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE iii

• Always use materials and supplies specifically designed for

your Xerox equipment. Use of unsuitable materials may result in poor performance and may create a hazardous situation.

• Never move either the printer or the Printer Controller without

first contacting Xerox or your local Xerox operating company for approval.

• Never attempt any maintenance that is not specifically

described in this documentation.

• Never remove any covers or guards that are fastened with

screws. There are no operator-serviceable areas within these covers.

• Never override electrical or mechanical interlocks.

• Never use supplies or cleaning materials for other than their

intended purposes. Keep all materials out of the reach of children.

• Never operate the equipment if you notice unusual noises or

odors. Disconnect the power cord from the electrical outlet and call service to correct the problem.

If you need any additional safety information concerning the equipment or materials Xerox supplies, call Xerox Product Safety at the following toll-free number in the United States:

1-800-828-6571

For customers outside the United States, contact you local Xerox operating company.

iv XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Laser safety

Warning: Adjustments, use of controls, or performance of

procedures other than those specified herein may result in hazardous light exposure.

The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool. DO NOT REMOVE LABELED PANELS OR

PANELS NEAR LABELS. ONLY XEROX SERVICE REPRESENTATIVES HAVE ACCESS TO THESE PANELS.

DANGER

LASER RADIATION WHEN OPEN

AVOID DIRECT EXPOSURE TO BEAM

Ozone information

Operation safety

• Always connect equipment to a properly grounded electrical

outlet. If in doubt, have the outlet checked by a qualified electrician.

Warning: Improper connection of the equipment grounding

conductor may result in risk of electrical shock.

• Never use a ground adapter plug to connect equipment to an

electrical outlet that lacks a ground connection terminal.

• Always place equipment on a solid support surface with

adequate strength for its weight.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE iii

• Always use materials and supplies specifically designed for

your Xerox equipment. Use of unsuitable materials may result in poor performance and may create a hazardous situation.

• Never move either the printer or the Printer Controller without

first contacting Xerox or your local Xerox operating company for approval.

• Never attempt any maintenance that is not specifically

described in this documentation.

• Never remove any covers or guards that are fastened with

screws. There are no operator-serviceable areas within these covers.

• Never override electrical or mechanical interlocks.

• Never use supplies or cleaning materials for other than their

intended purposes. Keep all materials out of the reach of children.

• Never operate the equipment if you notice unusual noises or

odors. Disconnect the power cord from the electrical outlet and call service to correct the problem.

If you need any additional safety information concerning the equipment or materials Xerox supplies, call Xerox Product Safety at the following toll-free number in the United States:

1-800-828-6571

For customers outside the United States, contact you local Xerox operating company.

iv XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Table of Contents

Laser safety iii

Ozone information iii

Operation safety iii

Introduction vii

About this guide vii

Contents vii

Conventions viii

Xerox DocuPrint Network Printer Series ix

1. Printer Controller messages 1-1

Messages using Show Log 1-1

Messages using Show Status 1-10

General system messages 1-42

2. Windows workstation messages 2-1

3. Macintosh workstation messages 3-1

4. DOS workstation messages 4-1

5. UNIX workstation messages 5-1

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE v

TABLE OF CONTENTS

vi XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Table of Contents

Laser safety iii

Ozone information iii

Operation safety iii

Introduction vii

About this guide vii

Contents vii

Conventions viii

Xerox DocuPrint Network Printer Series ix

1. Printer Controller messages 1-1

Messages using Show Log 1-1

Messages using Show Status 1-10

General system messages 1-42

2. Windows workstation messages 2-1

3. Macintosh workstation messages 3-1

4. DOS workstation messages 4-1

5. UNIX workstation messages 5-1

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE v

TABLE OF CONTENTS

vi XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

About this guide

Introduction

The Xerox DocuPrint Network Printer Series Messages Guide for Models 4050/4090/4850/4890/92C NPS contains messages that

may appear at your workstation when you submit jobs to the DocuPrint printer, and messages that appear at the Printer Controller.

The workstation-specific messages sections of this guide provide an alphabetical listing of the messages. Each entry provides the following information:

• Message—Lists the exact text of the message. Variable

information appears in angle brackets (<>).

• Source—Provides the source of the message.

Contents

• Action—Suggests a specific action or procedure regarding the

message.

The Printer Controller messages section of this guide contains messages that display at the Xerox DocuPrint Printer Controller. Both the meaning and action (if action is required) are provided. The DocuPrint Printer Controller maintains a daily log containing Sun operating system, Diagnostic, and Xerox Client Messages. You can use two options at the PS-op> level to obtain status and log messages: “Show Log” and “Show Status.”

“Show Status” messages display by entering the command at the PS-op> prompt.

Before using this guide, become familiar with its contents and conventions.

This section lists the contents of this guide.

• Chapter 1, “Printer Controller messages,” lists the messages

specific to the 4050/4090/4850/4890/92C NPS Printer Controllers.

—“Messages using Show Log” provides a listing of five types

of DocuPrint messages that may display, depending upon your site configuration. They are Apple Talk, Apple Talk Server, IOT Model, Job Pool Manager, and Lpd Translator.

—“Messages using Show Status” provides a listing of printer

messages that may display as a result of a condition at the Xerox DocuPrint Models 4050, 4090, 4850, 4890, or 92C NPS.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE vii

INTRODUCTION

Conventions

—“General system messages” are those messages that

notify the operator or the system administrator of a condition they should be aware of, or should respond to, when not using either “Show Log” or “Show Status”.

• Chapter 2, “Windows workstation messages,” lists and

describes the messages that may display as you are using the system.

• Chapter 3, “Macintosh workstation messages” contains

messages that may display when you submit jobs from your Macintosh to the DocuPrint NPS.

• Chapter 4, “DOS workstation messages,” contains messages

that may display at your workstation when you use the commands available through the print job submission utility.

• Chapter 5, “UNIX workstation messages,” contains messages

that may display at your workstation when you use the commands available through the print job submission utility.

This guide uses the following conventions:

• All caps and angle brackets—Within procedures, the names of

keys are shown in all caps within angle brackets (for example, press <RETURN>).

• Angle brackets—Variable information, or the position of a

specified argument in the command syntax, appears in angle brackets (for example, List Fonts <Pattern>).

• Bold—Within procedures, text and numbers that you enter are

shown in bold (for example, enter privilege operator).

• Enter—Within procedures, the two-step process of keying in

data and pressing <RETURN> <ENTER> (for example, enter y).

• Italics—Document and library names are shown in italics (for

example, the Xerox DocuPrint Network Printer Series, Messages Guide).

• Quotes—Keywords you can enter as arguments appear in

quotes (for example, “USLetter”).

• Vertical bars—Alternatives to specified arguments are

separated by vertical bars (for example, Set Time <Time | Remote Host Name | IP Address>).

Note: Notes are hints that help you perform a task or understand the text.

Caution: Cautions alert you to an action that could damage hardware or software.

Warning: Warnings alert you to conditions that may affect the

viii XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

safety of people.

Xerox DocuPrint Network Printer Series

The Xerox DocuPrint Network Printer Series includes the following documents:

Decomposition Service and Tools Guide

Guide to Configuring and Managing the System

Guide to Managing Print Jobs

Guide to Performing Routine Maintenance

Guide to Submitting Jobs from the Client

Guide to Using Page Description Language

Installation Planning Guide

Messages Guide

System Overview Guide

Troubleshooting Guide

Glossary

Master Index

INTRODUCTION

Customer Information Quick Reference Card

Printer Controller Commands Quick Reference Card

Submitting your Jobs from Macintosh Quick Reference Card

Submitting your Jobs from UNIX & DOS Quick Reference Card

Submitting your Jobs from Windows NT 4.0 (QuickPrint) Quick Reference Card

Submitting your Jobs Using Windows NT 4.0 Drivers Quick Reference Card

The documentation set also includes an electronic version, the

DocuPrint NPS Interactive Customer Documentation CD

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE ix

INTRODUCTION

x XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

About this guide

Introduction

The Xerox DocuPrint Network Printer Series Messages Guide for Models 4050/4090/4850/4890/92C NPS contains messages that

may appear at your workstation when you submit jobs to the DocuPrint printer, and messages that appear at the Printer Controller.

The workstation-specific messages sections of this guide provide an alphabetical listing of the messages. Each entry provides the following information:

• Message—Lists the exact text of the message. Variable

information appears in angle brackets (<>).

• Source—Provides the source of the message.

Contents

• Action—Suggests a specific action or procedure regarding the

message.

“Show Status” messages display by entering the command at the PS-op> prompt.

Before using this guide, become familiar with its contents and conventions.

This section lists the contents of this guide.

• Chapter 1, “Printer Controller messages,” lists the messages

specific to the 4050/4090/4850/4890/92C NPS Printer Controllers.

—“Messages using Show Log” provides a listing of five types

of DocuPrint messages that may display, depending upon your site configuration. They are Apple Talk, Apple Talk Server, IOT Model, Job Pool Manager, and Lpd Translator.

—“Messages using Show Status” provides a listing of printer

messages that may display as a result of a condition at the Xerox DocuPrint Models 4050, 4090, 4850, 4890, or 92C NPS.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE vii

INTRODUCTION

Conventions

—“General system messages” are those messages that

notify the operator or the system administrator of a condition they should be aware of, or should respond to, when not using either “Show Log” or “Show Status”.

• Chapter 2, “Windows workstation messages,” lists and

describes the messages that may display as you are using the system.

• Chapter 3, “Macintosh workstation messages” contains

messages that may display when you submit jobs from your Macintosh to the DocuPrint NPS.

• Chapter 4, “DOS workstation messages,” contains messages

that may display at your workstation when you use the commands available through the print job submission utility.

• Chapter 5, “UNIX workstation messages,” contains messages

that may display at your workstation when you use the commands available through the print job submission utility.

This guide uses the following conventions:

• All caps and angle brackets—Within procedures, the names of

keys are shown in all caps within angle brackets (for example, press <RETURN>).

• Angle brackets—Variable information, or the position of a

specified argument in the command syntax, appears in angle brackets (for example, List Fonts <Pattern>).

• Bold—Within procedures, text and numbers that you enter are

shown in bold (for example, enter privilege operator).

• Enter—Within procedures, the two-step process of keying in

data and pressing <RETURN> <ENTER> (for example, enter y).

• Italics—Document and library names are shown in italics (for

example, the Xerox DocuPrint Network Printer Series, Messages Guide).

• Quotes—Keywords you can enter as arguments appear in

quotes (for example, “USLetter”).

• Vertical bars—Alternatives to specified arguments are

separated by vertical bars (for example, Set Time <Time | Remote Host Name | IP Address>).

Note: Notes are hints that help you perform a task or understand the text.

Caution: Cautions alert you to an action that could damage hardware or software.

Warning: Warnings alert you to conditions that may affect the

viii XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

safety of people.

Xerox DocuPrint Network Printer Series

The Xerox DocuPrint Network Printer Series includes the following documents:

Decomposition Service and Tools Guide

Guide to Configuring and Managing the System

Guide to Managing Print Jobs

Guide to Performing Routine Maintenance

Guide to Submitting Jobs from the Client

Guide to Using Page Description Language

Installation Planning Guide

Messages Guide

System Overview Guide

Troubleshooting Guide

Glossary

Master Index

INTRODUCTION

Customer Information Quick Reference Card

Printer Controller Commands Quick Reference Card

Submitting your Jobs from Macintosh Quick Reference Card

Submitting your Jobs from UNIX & DOS Quick Reference Card

Submitting your Jobs from Windows NT 4.0 (QuickPrint) Quick Reference Card

Submitting your Jobs Using Windows NT 4.0 Drivers Quick Reference Card

The documentation set also includes an electronic version, the

DocuPrint NPS Interactive Customer Documentation CD

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE ix

INTRODUCTION

x XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

48. 48Printer Controller messages

This section contains messages that display at the Xerox DocuPrint NPS Printer Controller. The DocuPrint NPS Printer Controller maintains a daily log containing Sun operating system, Diagnostic, and Xerox Client Messages. You can use two options at the PS-op> level to obtain status and log messages: “Show Log” and “Show Status.” “Show Status” messages are displayed either by entering the command at the PS-op> prompt, or automatically as a result of a change in system condition.

The DocuPrint Log is generated by the DocuPrint NPS Printer Controller software. The Printer Controller stores log entries for one week. Each log is copied to a log file, with an extension indicating the day, such as MON. You can enter “List Logs” at the PS-op> prompt to identify the logs available on your configuration.

A Sun operating system Error Log records all errors that occur and warning messages that are generated by the operating system. You may encounter additional message logs that are used by service personnel. Possible service logs are: debug.log, syslog, trace.log, adm/messages.<n>, and nps.log.

Messages using Show Log

This section uses the following unique conventions:

<%d> or <%s> Generally, variable information depending on your configuration. <%d> indicates numbers, <%s> indicates text.

Note: “IOT” means printer engine throughout all messages.

You can enter Show Log at the PS-op> level to list message logs that enable you to determine the status of jobs that have been dispatched to your Xerox DocuPrint NPS printer.

For instance, a typical listing may present several days’ worth of DocuPrint logs, while including additional logs used by service personnel to diagnose system function. A representative sample follows:

PS-op>Show Log

1 /var/log/DocuPrint.Sat 2 /var/log/DocuPrint__accounting 4 /var/log/DocuPrint.Fri 5 /var/log/DocuPrint.Thu

Enter choice number <1>

Enter number of lines from the end to show (or “All”): 20

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-1

PRINTER CONTROLLER MESSAGES

You are concerned with messages that are issued to the DocuPrint log. All other DocuPrint logs, posted with the day of the week extension, are DocuPrint messages for that particular day.

The five DocuPrint message types are:

<timestamp><severity level>AppleTalk:<message> <timestamp><severity level>AppleTalk Server:<message> <timestamp><severity level>IOTModel:<message> <timestamp><severity level>JobPoolManager:<message> <timestamp><severity level>Lpd Translator:<message>

Each message is preceded by a timestamp and one of the following severity level indicators:

INFO: informational message

DEBUG: debug message

NOTICE: normal but significant condition

WARNING: warning condition

ERROR: error condition

CRIT: critical condition

ALERT: action must be taken immediately

EMERG: system is unusable.

Message Explanation/action

<ALERT>AppleTalk: AppleTalk error 2 occurred in operation <%s>

<ALERT>AppleTalk: error 6 occurred in operation <%s>

The system has run out of memory.

Restart the system.

The printer name chosen for AppleTalk is already being used by another AppleTalk entity in the same zone.

Reinstall the system (or just the AppleTalk software) using a different printer name for AppleTalk.

<ALERT>AppleTalk: error 7 occurred in operation <%s>

The AppleTalk diagnostic facilities have been given an incorrect argument.

The diagnostic routine will notify you of the error.

Use a correct argument.

<ALERT>AppleTalk: Job Pool Manager Error 13 returned from Procedure <%s>

The printer has run out of printer spool space and may postpone accepting jobs being submitted.

This situation should correct itself after some of the jobs have finished printing.

If the problem persists, restart the system.

<ALERT>AppleTalk: Received signal <%d> - aborting <%s> with core dump

An AppleTalk protocol translator process has failed.

If AppleTalk jobs can no longer be submitted to the printer or if one of the printer names no longer appears in the Macintosh Chooser window, restart the system.

48-2 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

<ALERT>AppleTalk: Can’t connect to AppleTalk server

<ALERT> AppleTalk: RPC Error RPC: Can’t decode result

<ALERT> AppleTalk Server: All AppleTalk nodes are in use

<ALERT> AppleTalk Server: data link driver push failed - Unix error “invalid argument”

<ALERT> AppleTalk Server: Got unexpected packet (type %d) on aarp stream

<ALERT> AppleTalk Server: Received signal <%d> - aborting with core dump

The AppleTalk server has shut down.

1. Check cabling and connections.

2. Restart system before trying to send print jobs from the Macintosh.

The AppleTalk server has shut down.

Restart system before trying to send print jobs from the Macintosh.

256 AppleTalk nodes are already active on the network connected to the DocuPrint Printer Controller. AppleTalk jobs cannot be submitted until the number of active nodes is reduced.

Notify your system administrator.

Invalid arguments have been used.

Restart the system. If problem persists, notify your system administrator.

This message occasionally appears when the system is first booted.

If AppleTalk jobs can be submitted successfully, disregard this message.

The AppleTalk server has failed. AppleTalk jobs cannot be submitted.

Restart the system.

<ALERT> IOT Model: never obtained valid NVM info type

<ALERT> IOT Model: Unable to read A meter from IOT type

<ALERT> Job Pool Manager: Bulk data write failed (%m)

<ALERT> Job Pool Manager: Database error %d (%s) discovered during DB checkout

<ALERT> Job Pool Manager: Error opening bulk data file (No such file or directory)

<ALERT> Job Pool Manager: No default virtual printer has been set exiting.

The system nonvolatile memory is invalid. The DocuPrint Printer Controller was brought up when the printer was powered down.

Power on the printer.

The DocuPrint Controller was powered on when the printer was powered down.

Power on the printer.

Too many jobs are in the queue to be printed.

No action required. The system recovers when some of the jobs have finished printing.

The Job Pool Manager database is corrupted. The system should recover from this situation, but some information on print jobs may be lost.

If problem persists, notify your system administrator.

Job Pool Manager cannot identify target data file.

Contact your service representative for assistance.

Some file corruption has occurred on your system. Restart the system. If problem persists contact your service representative.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-3

PRINTER CONTROLLER MESSAGES

Message Explanation/action

<ALERT> Job Pool Manager: Received signal%d - aborting with core dump

<ALERT> Job Pool Manager: Unix error "not enough memory" on attempted fork

<ALERT> Job Pool Manager: Unable to fork bulk data transfer process (Not enough memory)

<ALERT> Job Pool Manager: Unrecoverable Database error <%d><%s> occurred

<ALERT> Job Pool Manager: Unrecoverable Database error... / var/db/core: core file from jpm /var/ db/core removed

<ALERT> Lpd translator Lost connection to remote system while accepting command input

The Job Pool Manager has failed.

Restart the system.

The system is unable to start up due to not enough memory. Restart the system. If problem persists contact your service representative.

The Job Pool Manager is unable to transfer data due to memory deficiency.

Restart the system.

If problem persists, notify your system administrator.

The Job Pool Manager database has been corrupted.

The Job Pool Manager automatically recovers by replacing the corrupted database with a new one. If it does not recover automatically, use the Config Utility to reinitialize the database.

The Job Pool Manager database has been corrupted.

The Job Pool Manager automatically recovers by replacing the corrupted database with a new one. If it does not recover automatically, use the Config Utility to reinitialize the database.

The system sending data to the DocuPrint NPS system has failed while it was sending data to DocuPrint NPS. Any partially submitted file is automatically removed from the system and not printed. This condition should not cause any other DocuPrint NPS problems.

<ALERT> Lpd translator: The Job Pool Manager appears to be down

<ALERT> Lpd translator: Received signal %d - aborting with core dump

<ALERT>Lpd translator: Job Pool Manager Error 13 returned from procedure <%s>

<ALERT> Lpd translator: Unable to determine service information for printer/tcp

<ALERT> Lpd translator: Unexpected end of file during control file transmission

<DEBUG>IOT Model: IOT Model Server for <%d><%s>

Resend the data.

Job Pool Manager is unavailable.

Restart the system.

Lpr protocol translator process has failed. The system usually continues to function normally.

If lpr jobs can no longer be submitted to the printer, restart the system.

The system memory has been exceeded.

Restart the system.

The “/etc/services” file has incorrect information.

Notify your service representative.

Error occurred on the client machine that dispatched the job to the Printer Controller.

No action required at the Printer Controller. Fix problem at the client machine

The printer Model server is up and running.

No action required.

48-4 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

<EMERG> Job Pool Manager: Attempt to run JPM (version %d) with wrong database version

<EMERG> Job Pool Manager: Error opening database (%d) existing

<ERROR> AppleTalk: Out of memory in %s

<ERROR> AppleTalk: GetZoneList requested timed out with no reply

<ERROR> Job Pool Manager: Complete job <jobid> found in active queue status changed to Inactive.

Database and Job Pool Manager are incompatible.

Reinstall the system.

An unrecoverable database error has been detected. All previous information about jobs will be lost.

Notify your service representative.

Memory has been exceeded, causing the system to fail.

Restart the system.

This could be caused if the AppleTalk network connected to the printer has no routers, or if the network is misconfigured or not connected properly.

If you are connected to a network with routers, make sure you have configured AppleTalk correctly. If not, use the Configure utility. Otherwise check your cables and network, etc.

NOTE: This message should only be seen if system administrator runs “get__zones” in wizard mode.

The system has detected a corrupt file situation on the system and has repaired it. The specified job may not have been printed and will need to be resubmitted if that is the case.

<ERROR> Job Pool Manager: Complete job <jobid> found in active queue status changed to Processing.

<ERROR> Job Pool Manager: DB error %d in d__findnm called from EnumerateFilters()

<ERROR> Job Pool Manager: Insufficient values stored for attr %d

<ERROR> Job Pool Manager: Job <jobid> in acquire process is not in DB

<ERROR> Job Pool Manager: Lpd translator Out of memory in %s

<ERROR> Job Pool Manager: Out of memory in %s

<ERROR> lpd translator: Out of memory in %d

The system has detected a corrupt file situation on the system and has repaired it. The specified job may have be printed twice.

The job pool database may have been corrupted.

Restart the system.

If problem persists, reinitialize the database.

The system identifies an attributes mismatch.

Restart the system.

If problem persists, notify your service representative.

The system has detected an incompatible but correctable software state. No immediate action is necessary but if problem occurs often contact your service representative.

The system memory has been exceeded.

Restart the system.

The system memory has been exceeded.

Restart the system.

The system memory has been exceeded.

Restart the system.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-5

PRINTER CONTROLLER MESSAGES

Message Explanation/action

<INFO> AppleTalk: AppleTalk error 6 occurred in operation SLInit

<INFO> AppleTalk: DocuPrint AppleTalk protocol translator started

<INFO> AppleTalk:DocuPrint AppleTalk queuing watchdog process started

<INFO> AppleTalk: Shutting down <%s>

<INFO> AppleTalk: Shutting down atpt__jpm__watchdog

During installation, a printer name has been specified that is already in use on the AppleTalk network. This message may appear when the system is being shut down.

1. Make sure AppleTalk printing is up and running.

2. Make sure the name specified for the printer is not already in use in the same AppleTalk zone.

The AppleTalk protocol translator is up and running. No action required.

This indicates that the AppleTalk protocol translator process that checks DocuPrint NPS queuing has started.

No action required.

The AppleTalk server has stopped running or the server or AppleTalk protocol translator has been manually shut down. AppleTalk jobs cannot be submitted.

If other messages indicate that the AppleTalk server has failed, restart the system.

The AppleTalk system has shut down. The system may have been restarted at the user interface, or an AppleTalk daemon has failed.

Restart the system.

<INFO> AppleTalk: Shutting down atpt media watcher

<INFO> AppleTalk: Shutting down <server name> duplex:LaserWriter @*

<INFO> AppleTalk: Shutting down <server name> -: LaserWriter @*

<INFO> AppleTalk: Shutting down <server name> - transparency: LaserWriter @*

<INFO> AppleTalk Server: AppleTalk daemon started

<INFO> AppleTalk Server: Accepted connection - conn ID <%d>

The program that checks for changes in the virtual printer configuration has shut down.

If message appears when the system is restarted, no action required. Otherwise, contact your service representative for assistance.

The AppleTalk system has shut down. The system may have been restarted at the printer controller, or an AppleTalk daemon has failed.

Restart the system.

The AppleTalk system has shut down. The system may have been restarted at the user interface, or an AppleTalk daemon has failed.

Restart the system.

The AppleTalk system has shut down. The system may have been restarted at the user interface, or an AppleTalk daemon has failed.

Restart the system.

The AppleTalk server has started.

No action required.

The AppleTalk server has begun processing a print request from a Macintosh client.

No action required.

48-6 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

<INFO> AppleTalk Server: AppleTalk address selection complete - net <%d> node <%d>

<INFO> AppleTalk Server: AppleTalk daemon exiting

<INFO> AppleTalk Server: Closing connection - conn ID <%d>

<INFO> AppleTalk Server: Network switch - probing for new address

<INFO> AppleTalk Server: No router response - using net <%d>

<INFO> AppleTalk Server: Router address aged - switching to net <%d>

The AppleTalk software has selected the indicated AppleTalk network and node number on which to run. Message appears when the system is first booted or when the system has finished adjusting to a changed AppleTalk network or routing situation.

No action required.

The AppleTalk server has stopped running. AppleTalk jobs can no longer be submitted.

Restart the system.

The AppleTalk server has finished processing a print request from a Macintosh.

No action required.

The Ethernet cable from the DocuPrint NPS cable has been changed from one network to another or an AppleTalk router has just come online to the network

No action required.

No AppleTalk router is available on the network.

No action required.

The AppleTalk router on the network has shut down or is not working correctly.

Notify the system administrator. You can still submit Apple Talk jobs if your Macintosh system is connected to the same physical network as the printer.

<INFO> IOT Model: IOTModel for 4050 family printers started

<INFO>IOT Model: IOTModel server exiting

<INFO> Job Pool Manager: Accepted job (id <jobid) with <n> segments

<INFO> Job Pool Manager: Accepted job (id nnn)

<INFO> Job Pool Manager: Database Closed

<INFO> Job Pool Manager: Database initialized

The printer Model server is up and running for your 4050based printer engine.

No action required.

The printer Model server has shut down. This message appears only when the system is restarted.

No action required.

The Job Pool Manager has accepted a segmented job with the indicated number of segments and has assigned it the indicated job ID. No action necessary.

The Job Pool Manager has accepted a job and assigned the posted job ID.

No action required.

The Job Pool Manager has been shut down.

Restart the system.

The Job Pool Manager has completed initialization and is up and running.

No action required.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-7

PRINTER CONTROLLER MESSAGES

Message Explanation/action

<INFO> Job Pool Manager: Job %d purged from database

<INFO> Job Pool Manager: Partially submitted job (id %d) removed from system

<INFO> Lpd translator: DocuPrint lpd protocol translator started

<INFO> Lpd translator: Shutting down

<WARNING> AppleTalk: Framing error on Begin/End <%s>

<WARNING> AppleTalk: ProcSet has no name

Information about the indicated job has been purged from the Job Pool Manager database and is no longer available using the UI. This message displays after a Dump Accounting Records command or when the system automatically removes accounting records if it has been installed with that option.

No action required.

An incomplete job was submitted to the system and has been removed.

No action required.

The lpd protocol translator is up and running. Jobs may now be submitted using the lpr.

No action required.

The lpr protocol translator has been manually shut down.

No action required.

There is an error in the Macintosh application that is sending data to DocuPrint NPS. DocuPrint NPS continues to function normally.

No action required.

There is an error in the Macintosh application that is sending data to DocuPrint NPS. DocuPrint NPS continues to function normally.

<WARNING> AppleTalk: Too many virtual printers - can’t add <printer name>

<WARNING> AppleTalk: Too much Document Structure Convention Nesting

<WARNING> AppleTalk: Unrecognized Patches line format <%s>

<WARNING> IOT Model: Can’t open logfile for read in ParseLogFile

<WARNING> IOT Model: nvma -> problems! = No Problem after nvm read of A meter

No action required.

You have created a 65th virtual printer. You may create more than 64, but the Chooser menu will display only 64.

There is an error in the Macintosh application that is sending data to DocuPrint.

No action required if the job is printing normally. If the job is not printing normally, correct the Macintosh application error.

There is an error in the Macintosh application that is sending data to DocuPrint.

No action required if the job is printing normally. If the job is not printing normally, correct the Macintosh application error.

There is a read failure.

Restart the system.

If the problem persists, reinstall the system.

The printer has been powered off, or a cable from the workstation to the printer is either not connected or connected improperly.

1. Check cable connections and power on the printer.

2. Contact your service representative for assistance.

48-8 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

<WARNING> IOT Model: PSIIOC GET__IOT__CONFIGURATION never returned valid info

<WARNING> Job Pool Manager: Acquire filter <id> removed from system (prescanner died?)

<WARNING> Job Pool Manager: Can’t open VP file <file> - Unix error <error number>

<WARNING> Job Pool Manager: FlexLM procedure <proc> failed with reason <reason>

<WARNING> Job Pool Manager: Missing attribute description for attribute %d

<WARNING> Job Pool Manager: VP file <file> has corrupt data

<WARNING> Lpd translator: Attempted read of data file timed out

The printer has been powered off, or a cable from the workstation to the printer is either not connected or connected improperly.

1. Check cable connections and power on the printer.

2. Contact your service representative for assistance.

Indicates a software problem on your system. Restart the system. If problem persists, contact your service representative.

Indicates file corruption on your system. Restart the system. If problem persists, contact your service representative.

Your software license has been installed incorrectly. Contact your service representative with the text of this message.

The job pool database was corrupted.

Restart the system.

Indicates file corruption or an installation problem on your system. Try restarting the system. If problem persists, contact your service representative.

A client is sending data to DocuPrint NPS using lpr, is low on disk space, or is sending a very large file. The file being sent is automatically removed from the system without being printed.

<WARNING> Lpd translator: Too many media specifications to process, excess ignored

Use lpr -s or free up some disk space on the client where the lpr command is being used.

The -C lpr switch was used to request more kinds of media than the maximum allowed.

Resubmit the job with fewer media specifications.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-9

PRINTER CONTROLLER MESSAGES

Messages using Show Status

You can enter Show Status at the PS-op>-level to show a status of: loaded paper sizes, printer messages, spooler, formatter, printing, and queueing conditions.

Status messages appear in two ways. The first occurs automatically. For example, if the top cover of the printer is open, you will see: “PS E115 IOT top cover open”. If you enter Show Status, the same message appears without the PS prefix.

Note: When the “SEE MESSAGE AT CRT” message is displayed on the printer display panel, enter Show Status to see the status of the Printer Controller and the printer. Afterwards, press the Continue button on the printer.

In the case of “SYSTEM COMMUNICATION FAULT, SEE MESSAGE AT CRT,” a Show Status may not display any printer messages. This is due to the printer losing communication with the Printer Controller and not reporting any appropriate messages.

A representative sample for the 4090 NPS follows:

PS-admin>Show Status

Printer Type: Xerox/4090, Duplex capable

Media Loaded:

A4::white: Tray 4

UsLegal::white: Tray 3

Not Set: Tray 2

UsLetter::white: Tray 1

Paper Trays:

1:OK (can feed: standard, transparencies, drilled)

2:Not Set

3:OK (can feed: standard, transparencies, drilled)

4:OK (can feed: standard, transparencies, drilled)

Stackers:

Top: OK, No Offset (can stack: standard, transparencies, drilled)

1: OK, Offset (can stack: standard, drilled)

2: OK, Offset (can stack: standard, drilled)

Stacker Groups:

0: Top Tray

1: Stackers 2,1

No Printer Messages.

Spooler status: Available

Formatter status: Available

Printer status: Available

Printing is Started.

48-10 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

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