Xerox 4090 NPS, 4050 NPS, 4850 NPS, 4890 NPS User Manual

Xerox DocuPrint Network Printer Series Messages Guide for Models 4050/4090/4850/4890/92C NPS

Version 7.1 August 2000 721P86941

Xerox Corporation 701 S. Aviation Boulevard El Segundo, CA 90245

Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.

Printed in the United States of America.

Publication number: 721P86941

Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

Xerox DocuPrint Network Printer Series Messages Guide for Models 4050/4090/4850/4890/92C NPS

Version 7.1 August 2000 721P86941

Xerox Corporation 701 S. Aviation Boulevard El Segundo, CA 90245

Printed in the United States of America.

Publication number: 721P86941

Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

Laser safety

Warning: Adjustments, use of controls, or performance of

procedures other than those specified herein may result in hazardous light exposure.

The Xerox DocuPrint printers are certified to comply with the performance standards of the U.S. Department of Health, Education, and Welfare for Class 1 laser products. Class 1 laser products do not emit hazardous radiation. The DocuPrint printers do not emit hazardous radiation because the laser beam is completely enclosed during all modes of customer operation.

The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool. DO NOT REMOVE LABELED PANELS OR

PANELS NEAR LABELS. ONLY XEROX SERVICE REPRESENTATIVES HAVE ACCESS TO THESE PANELS.

DANGER

LASER RADIATION WHEN OPEN

AVOID DIRECT EXPOSURE TO BEAM

Ozone information

Operation safety

This product produces ozone during normal operation. The amount of ozone produced depends on copy volume. Ozone is heavier than air. The environmental parameters specified in the Xerox installation instructions ensure that concentration levels are within safe limits. If you need additional information concerning ozone, call 1-800-8286571 to request the Xerox publication 600P83222, OZONE.

Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. They have been approved by safety agencies, and they comply with environmental standards. Please observe the following precautions to ensure your continued safety.

• Always connect equipment to a properly grounded electrical

outlet. If in doubt, have the outlet checked by a qualified electrician.

Warning: Improper connection of the equipment grounding

conductor may result in risk of electrical shock.

• Never use a ground adapter plug to connect equipment to an

electrical outlet that lacks a ground connection terminal.

• Always place equipment on a solid support surface with

adequate strength for its weight.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE iii

• Always use materials and supplies specifically designed for

your Xerox equipment. Use of unsuitable materials may result in poor performance and may create a hazardous situation.

• Never move either the printer or the Printer Controller without

first contacting Xerox or your local Xerox operating company for approval.

• Never attempt any maintenance that is not specifically

described in this documentation.

• Never remove any covers or guards that are fastened with

screws. There are no operator-serviceable areas within these covers.

• Never override electrical or mechanical interlocks.

• Never use supplies or cleaning materials for other than their

intended purposes. Keep all materials out of the reach of children.

• Never operate the equipment if you notice unusual noises or

odors. Disconnect the power cord from the electrical outlet and call service to correct the problem.

If you need any additional safety information concerning the equipment or materials Xerox supplies, call Xerox Product Safety at the following toll-free number in the United States:

1-800-828-6571

For customers outside the United States, contact you local Xerox operating company.

iv XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Laser safety

Warning: Adjustments, use of controls, or performance of

procedures other than those specified herein may result in hazardous light exposure.

The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool. DO NOT REMOVE LABELED PANELS OR

PANELS NEAR LABELS. ONLY XEROX SERVICE REPRESENTATIVES HAVE ACCESS TO THESE PANELS.

DANGER

LASER RADIATION WHEN OPEN

AVOID DIRECT EXPOSURE TO BEAM

Ozone information

Operation safety

• Always connect equipment to a properly grounded electrical

outlet. If in doubt, have the outlet checked by a qualified electrician.

Warning: Improper connection of the equipment grounding

conductor may result in risk of electrical shock.

• Never use a ground adapter plug to connect equipment to an

electrical outlet that lacks a ground connection terminal.

• Always place equipment on a solid support surface with

adequate strength for its weight.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE iii

• Always use materials and supplies specifically designed for

your Xerox equipment. Use of unsuitable materials may result in poor performance and may create a hazardous situation.

• Never move either the printer or the Printer Controller without

first contacting Xerox or your local Xerox operating company for approval.

• Never attempt any maintenance that is not specifically

described in this documentation.

• Never remove any covers or guards that are fastened with

screws. There are no operator-serviceable areas within these covers.

• Never override electrical or mechanical interlocks.

• Never use supplies or cleaning materials for other than their

intended purposes. Keep all materials out of the reach of children.

• Never operate the equipment if you notice unusual noises or

odors. Disconnect the power cord from the electrical outlet and call service to correct the problem.

If you need any additional safety information concerning the equipment or materials Xerox supplies, call Xerox Product Safety at the following toll-free number in the United States:

1-800-828-6571

For customers outside the United States, contact you local Xerox operating company.

iv XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Table of Contents

Laser safety iii

Ozone information iii

Operation safety iii

Introduction vii

About this guide vii

Contents vii

Conventions viii

Xerox DocuPrint Network Printer Series ix

1. Printer Controller messages 1-1

Messages using Show Log 1-1

Messages using Show Status 1-10

General system messages 1-42

2. Windows workstation messages 2-1

3. Macintosh workstation messages 3-1

4. DOS workstation messages 4-1

5. UNIX workstation messages 5-1

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE v

TABLE OF CONTENTS

vi XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Table of Contents

Laser safety iii

Ozone information iii

Operation safety iii

Introduction vii

About this guide vii

Contents vii

Conventions viii

Xerox DocuPrint Network Printer Series ix

1. Printer Controller messages 1-1

Messages using Show Log 1-1

Messages using Show Status 1-10

General system messages 1-42

2. Windows workstation messages 2-1

3. Macintosh workstation messages 3-1

4. DOS workstation messages 4-1

5. UNIX workstation messages 5-1

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE v

TABLE OF CONTENTS

vi XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

About this guide

Introduction

The Xerox DocuPrint Network Printer Series Messages Guide for Models 4050/4090/4850/4890/92C NPS contains messages that

may appear at your workstation when you submit jobs to the DocuPrint printer, and messages that appear at the Printer Controller.

The workstation-specific messages sections of this guide provide an alphabetical listing of the messages. Each entry provides the following information:

• Message—Lists the exact text of the message. Variable

information appears in angle brackets (<>).

• Source—Provides the source of the message.

Contents

• Action—Suggests a specific action or procedure regarding the

message.

The Printer Controller messages section of this guide contains messages that display at the Xerox DocuPrint Printer Controller. Both the meaning and action (if action is required) are provided. The DocuPrint Printer Controller maintains a daily log containing Sun operating system, Diagnostic, and Xerox Client Messages. You can use two options at the PS-op> level to obtain status and log messages: “Show Log” and “Show Status.”

“Show Status” messages display by entering the command at the PS-op> prompt.

Before using this guide, become familiar with its contents and conventions.

This section lists the contents of this guide.

• Chapter 1, “Printer Controller messages,” lists the messages

specific to the 4050/4090/4850/4890/92C NPS Printer Controllers.

—“Messages using Show Log” provides a listing of five types

of DocuPrint messages that may display, depending upon your site configuration. They are Apple Talk, Apple Talk Server, IOT Model, Job Pool Manager, and Lpd Translator.

—“Messages using Show Status” provides a listing of printer

messages that may display as a result of a condition at the Xerox DocuPrint Models 4050, 4090, 4850, 4890, or 92C NPS.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE vii

INTRODUCTION

Conventions

—“General system messages” are those messages that

notify the operator or the system administrator of a condition they should be aware of, or should respond to, when not using either “Show Log” or “Show Status”.

• Chapter 2, “Windows workstation messages,” lists and

describes the messages that may display as you are using the system.

• Chapter 3, “Macintosh workstation messages” contains

messages that may display when you submit jobs from your Macintosh to the DocuPrint NPS.

• Chapter 4, “DOS workstation messages,” contains messages

that may display at your workstation when you use the commands available through the print job submission utility.

• Chapter 5, “UNIX workstation messages,” contains messages

that may display at your workstation when you use the commands available through the print job submission utility.

This guide uses the following conventions:

• All caps and angle brackets—Within procedures, the names of

keys are shown in all caps within angle brackets (for example, press <RETURN>).

• Angle brackets—Variable information, or the position of a

specified argument in the command syntax, appears in angle brackets (for example, List Fonts <Pattern>).

• Bold—Within procedures, text and numbers that you enter are

shown in bold (for example, enter privilege operator).

• Enter—Within procedures, the two-step process of keying in

data and pressing <RETURN> <ENTER> (for example, enter y).

• Italics—Document and library names are shown in italics (for

example, the Xerox DocuPrint Network Printer Series, Messages Guide).

• Quotes—Keywords you can enter as arguments appear in

quotes (for example, “USLetter”).

• Vertical bars—Alternatives to specified arguments are

separated by vertical bars (for example, Set Time <Time | Remote Host Name | IP Address>).

Note: Notes are hints that help you perform a task or understand the text.

Caution: Cautions alert you to an action that could damage hardware or software.

Warning: Warnings alert you to conditions that may affect the

viii XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

safety of people.

Xerox DocuPrint Network Printer Series

The Xerox DocuPrint Network Printer Series includes the following documents:

Decomposition Service and Tools Guide

Guide to Configuring and Managing the System

Guide to Managing Print Jobs

Guide to Performing Routine Maintenance

Guide to Submitting Jobs from the Client

Guide to Using Page Description Language

Installation Planning Guide

Messages Guide

System Overview Guide

Troubleshooting Guide

Glossary

Master Index

INTRODUCTION

Customer Information Quick Reference Card

Printer Controller Commands Quick Reference Card

Submitting your Jobs from Macintosh Quick Reference Card

Submitting your Jobs from UNIX & DOS Quick Reference Card

Submitting your Jobs from Windows NT 4.0 (QuickPrint) Quick Reference Card

Submitting your Jobs Using Windows NT 4.0 Drivers Quick Reference Card

The documentation set also includes an electronic version, the

DocuPrint NPS Interactive Customer Documentation CD

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE ix

INTRODUCTION

x XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

About this guide

Introduction

The Xerox DocuPrint Network Printer Series Messages Guide for Models 4050/4090/4850/4890/92C NPS contains messages that

may appear at your workstation when you submit jobs to the DocuPrint printer, and messages that appear at the Printer Controller.

The workstation-specific messages sections of this guide provide an alphabetical listing of the messages. Each entry provides the following information:

• Message—Lists the exact text of the message. Variable

information appears in angle brackets (<>).

• Source—Provides the source of the message.

Contents

• Action—Suggests a specific action or procedure regarding the

message.

“Show Status” messages display by entering the command at the PS-op> prompt.

Before using this guide, become familiar with its contents and conventions.

This section lists the contents of this guide.

• Chapter 1, “Printer Controller messages,” lists the messages

specific to the 4050/4090/4850/4890/92C NPS Printer Controllers.

—“Messages using Show Log” provides a listing of five types

of DocuPrint messages that may display, depending upon your site configuration. They are Apple Talk, Apple Talk Server, IOT Model, Job Pool Manager, and Lpd Translator.

—“Messages using Show Status” provides a listing of printer

messages that may display as a result of a condition at the Xerox DocuPrint Models 4050, 4090, 4850, 4890, or 92C NPS.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE vii

INTRODUCTION

Conventions

—“General system messages” are those messages that

notify the operator or the system administrator of a condition they should be aware of, or should respond to, when not using either “Show Log” or “Show Status”.

• Chapter 2, “Windows workstation messages,” lists and

describes the messages that may display as you are using the system.

• Chapter 3, “Macintosh workstation messages” contains

messages that may display when you submit jobs from your Macintosh to the DocuPrint NPS.

• Chapter 4, “DOS workstation messages,” contains messages

that may display at your workstation when you use the commands available through the print job submission utility.

• Chapter 5, “UNIX workstation messages,” contains messages

that may display at your workstation when you use the commands available through the print job submission utility.

This guide uses the following conventions:

• All caps and angle brackets—Within procedures, the names of

keys are shown in all caps within angle brackets (for example, press <RETURN>).

• Angle brackets—Variable information, or the position of a

specified argument in the command syntax, appears in angle brackets (for example, List Fonts <Pattern>).

• Bold—Within procedures, text and numbers that you enter are

shown in bold (for example, enter privilege operator).

• Enter—Within procedures, the two-step process of keying in

data and pressing <RETURN> <ENTER> (for example, enter y).

• Italics—Document and library names are shown in italics (for

example, the Xerox DocuPrint Network Printer Series, Messages Guide).

• Quotes—Keywords you can enter as arguments appear in

quotes (for example, “USLetter”).

• Vertical bars—Alternatives to specified arguments are

separated by vertical bars (for example, Set Time <Time | Remote Host Name | IP Address>).

Note: Notes are hints that help you perform a task or understand the text.

Caution: Cautions alert you to an action that could damage hardware or software.

Warning: Warnings alert you to conditions that may affect the

viii XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

safety of people.

Xerox DocuPrint Network Printer Series

The Xerox DocuPrint Network Printer Series includes the following documents:

Decomposition Service and Tools Guide

Guide to Configuring and Managing the System

Guide to Managing Print Jobs

Guide to Performing Routine Maintenance

Guide to Submitting Jobs from the Client

Guide to Using Page Description Language

Installation Planning Guide

Messages Guide

System Overview Guide

Troubleshooting Guide

Glossary

Master Index

INTRODUCTION

Customer Information Quick Reference Card

Printer Controller Commands Quick Reference Card

Submitting your Jobs from Macintosh Quick Reference Card

Submitting your Jobs from UNIX & DOS Quick Reference Card

Submitting your Jobs from Windows NT 4.0 (QuickPrint) Quick Reference Card

Submitting your Jobs Using Windows NT 4.0 Drivers Quick Reference Card

The documentation set also includes an electronic version, the

DocuPrint NPS Interactive Customer Documentation CD

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE ix

INTRODUCTION

x XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

48. 48Printer Controller messages

This section contains messages that display at the Xerox DocuPrint NPS Printer Controller. The DocuPrint NPS Printer Controller maintains a daily log containing Sun operating system, Diagnostic, and Xerox Client Messages. You can use two options at the PS-op> level to obtain status and log messages: “Show Log” and “Show Status.” “Show Status” messages are displayed either by entering the command at the PS-op> prompt, or automatically as a result of a change in system condition.

The DocuPrint Log is generated by the DocuPrint NPS Printer Controller software. The Printer Controller stores log entries for one week. Each log is copied to a log file, with an extension indicating the day, such as MON. You can enter “List Logs” at the PS-op> prompt to identify the logs available on your configuration.

A Sun operating system Error Log records all errors that occur and warning messages that are generated by the operating system. You may encounter additional message logs that are used by service personnel. Possible service logs are: debug.log, syslog, trace.log, adm/messages.<n>, and nps.log.

Messages using Show Log

This section uses the following unique conventions:

<%d> or <%s> Generally, variable information depending on your configuration. <%d> indicates numbers, <%s> indicates text.

Note: “IOT” means printer engine throughout all messages.

You can enter Show Log at the PS-op> level to list message logs that enable you to determine the status of jobs that have been dispatched to your Xerox DocuPrint NPS printer.

For instance, a typical listing may present several days’ worth of DocuPrint logs, while including additional logs used by service personnel to diagnose system function. A representative sample follows:

PS-op>Show Log

1 /var/log/DocuPrint.Sat 2 /var/log/DocuPrint__accounting 4 /var/log/DocuPrint.Fri 5 /var/log/DocuPrint.Thu

Enter choice number <1>

Enter number of lines from the end to show (or “All”): 20

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-1

PRINTER CONTROLLER MESSAGES

You are concerned with messages that are issued to the DocuPrint log. All other DocuPrint logs, posted with the day of the week extension, are DocuPrint messages for that particular day.

The five DocuPrint message types are:

<timestamp><severity level>AppleTalk:<message> <timestamp><severity level>AppleTalk Server:<message> <timestamp><severity level>IOTModel:<message> <timestamp><severity level>JobPoolManager:<message> <timestamp><severity level>Lpd Translator:<message>

Each message is preceded by a timestamp and one of the following severity level indicators:

INFO: informational message

DEBUG: debug message

NOTICE: normal but significant condition

WARNING: warning condition

ERROR: error condition

CRIT: critical condition

ALERT: action must be taken immediately

EMERG: system is unusable.

Message Explanation/action

<ALERT>AppleTalk: AppleTalk error 2 occurred in operation <%s>

<ALERT>AppleTalk: error 6 occurred in operation <%s>

The system has run out of memory.

Restart the system.

The printer name chosen for AppleTalk is already being used by another AppleTalk entity in the same zone.

Reinstall the system (or just the AppleTalk software) using a different printer name for AppleTalk.

<ALERT>AppleTalk: error 7 occurred in operation <%s>

The AppleTalk diagnostic facilities have been given an incorrect argument.

The diagnostic routine will notify you of the error.

Use a correct argument.

<ALERT>AppleTalk: Job Pool Manager Error 13 returned from Procedure <%s>

The printer has run out of printer spool space and may postpone accepting jobs being submitted.

This situation should correct itself after some of the jobs have finished printing.

If the problem persists, restart the system.

<ALERT>AppleTalk: Received signal <%d> - aborting <%s> with core dump

An AppleTalk protocol translator process has failed.

If AppleTalk jobs can no longer be submitted to the printer or if one of the printer names no longer appears in the Macintosh Chooser window, restart the system.

48-2 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

<ALERT>AppleTalk: Can’t connect to AppleTalk server

<ALERT> AppleTalk: RPC Error RPC: Can’t decode result

<ALERT> AppleTalk Server: All AppleTalk nodes are in use

<ALERT> AppleTalk Server: data link driver push failed - Unix error “invalid argument”

<ALERT> AppleTalk Server: Got unexpected packet (type %d) on aarp stream

<ALERT> AppleTalk Server: Received signal <%d> - aborting with core dump

The AppleTalk server has shut down.

1. Check cabling and connections.

2. Restart system before trying to send print jobs from the Macintosh.

The AppleTalk server has shut down.

Restart system before trying to send print jobs from the Macintosh.

256 AppleTalk nodes are already active on the network connected to the DocuPrint Printer Controller. AppleTalk jobs cannot be submitted until the number of active nodes is reduced.

Notify your system administrator.

Invalid arguments have been used.

Restart the system. If problem persists, notify your system administrator.

This message occasionally appears when the system is first booted.

If AppleTalk jobs can be submitted successfully, disregard this message.

The AppleTalk server has failed. AppleTalk jobs cannot be submitted.

Restart the system.

<ALERT> IOT Model: never obtained valid NVM info type

<ALERT> IOT Model: Unable to read A meter from IOT type

<ALERT> Job Pool Manager: Bulk data write failed (%m)

<ALERT> Job Pool Manager: Database error %d (%s) discovered during DB checkout

<ALERT> Job Pool Manager: Error opening bulk data file (No such file or directory)

<ALERT> Job Pool Manager: No default virtual printer has been set exiting.

The system nonvolatile memory is invalid. The DocuPrint Printer Controller was brought up when the printer was powered down.

Power on the printer.

The DocuPrint Controller was powered on when the printer was powered down.

Power on the printer.

Too many jobs are in the queue to be printed.

No action required. The system recovers when some of the jobs have finished printing.

The Job Pool Manager database is corrupted. The system should recover from this situation, but some information on print jobs may be lost.

If problem persists, notify your system administrator.

Job Pool Manager cannot identify target data file.

Contact your service representative for assistance.

Some file corruption has occurred on your system. Restart the system. If problem persists contact your service representative.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-3

PRINTER CONTROLLER MESSAGES

Message Explanation/action

<ALERT> Job Pool Manager: Received signal%d - aborting with core dump

<ALERT> Job Pool Manager: Unix error "not enough memory" on attempted fork

<ALERT> Job Pool Manager: Unable to fork bulk data transfer process (Not enough memory)

<ALERT> Job Pool Manager: Unrecoverable Database error <%d><%s> occurred

<ALERT> Job Pool Manager: Unrecoverable Database error... / var/db/core: core file from jpm /var/ db/core removed

<ALERT> Lpd translator Lost connection to remote system while accepting command input

The Job Pool Manager has failed.

Restart the system.

The system is unable to start up due to not enough memory. Restart the system. If problem persists contact your service representative.

The Job Pool Manager is unable to transfer data due to memory deficiency.

Restart the system.

If problem persists, notify your system administrator.

The Job Pool Manager database has been corrupted.

The Job Pool Manager automatically recovers by replacing the corrupted database with a new one. If it does not recover automatically, use the Config Utility to reinitialize the database.

The Job Pool Manager database has been corrupted.

The Job Pool Manager automatically recovers by replacing the corrupted database with a new one. If it does not recover automatically, use the Config Utility to reinitialize the database.

The system sending data to the DocuPrint NPS system has failed while it was sending data to DocuPrint NPS. Any partially submitted file is automatically removed from the system and not printed. This condition should not cause any other DocuPrint NPS problems.

<ALERT> Lpd translator: The Job Pool Manager appears to be down

<ALERT> Lpd translator: Received signal %d - aborting with core dump

<ALERT>Lpd translator: Job Pool Manager Error 13 returned from procedure <%s>

<ALERT> Lpd translator: Unable to determine service information for printer/tcp

<ALERT> Lpd translator: Unexpected end of file during control file transmission

<DEBUG>IOT Model: IOT Model Server for <%d><%s>

Resend the data.

Job Pool Manager is unavailable.

Restart the system.

Lpr protocol translator process has failed. The system usually continues to function normally.

If lpr jobs can no longer be submitted to the printer, restart the system.

The system memory has been exceeded.

Restart the system.

The “/etc/services” file has incorrect information.

Notify your service representative.

Error occurred on the client machine that dispatched the job to the Printer Controller.

No action required at the Printer Controller. Fix problem at the client machine

The printer Model server is up and running.

No action required.

48-4 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

<EMERG> Job Pool Manager: Attempt to run JPM (version %d) with wrong database version

<EMERG> Job Pool Manager: Error opening database (%d) existing

<ERROR> AppleTalk: Out of memory in %s

<ERROR> AppleTalk: GetZoneList requested timed out with no reply

<ERROR> Job Pool Manager: Complete job <jobid> found in active queue status changed to Inactive.

Database and Job Pool Manager are incompatible.

Reinstall the system.

An unrecoverable database error has been detected. All previous information about jobs will be lost.

Notify your service representative.

Memory has been exceeded, causing the system to fail.

Restart the system.

This could be caused if the AppleTalk network connected to the printer has no routers, or if the network is misconfigured or not connected properly.

If you are connected to a network with routers, make sure you have configured AppleTalk correctly. If not, use the Configure utility. Otherwise check your cables and network, etc.

NOTE: This message should only be seen if system administrator runs “get__zones” in wizard mode.

The system has detected a corrupt file situation on the system and has repaired it. The specified job may not have been printed and will need to be resubmitted if that is the case.

<ERROR> Job Pool Manager: Complete job <jobid> found in active queue status changed to Processing.

<ERROR> Job Pool Manager: DB error %d in d__findnm called from EnumerateFilters()

<ERROR> Job Pool Manager: Insufficient values stored for attr %d

<ERROR> Job Pool Manager: Job <jobid> in acquire process is not in DB

<ERROR> Job Pool Manager: Lpd translator Out of memory in %s

<ERROR> Job Pool Manager: Out of memory in %s

<ERROR> lpd translator: Out of memory in %d

The system has detected a corrupt file situation on the system and has repaired it. The specified job may have be printed twice.

The job pool database may have been corrupted.

Restart the system.

If problem persists, reinitialize the database.

The system identifies an attributes mismatch.

Restart the system.

If problem persists, notify your service representative.

The system has detected an incompatible but correctable software state. No immediate action is necessary but if problem occurs often contact your service representative.

The system memory has been exceeded.

Restart the system.

The system memory has been exceeded.

Restart the system.

The system memory has been exceeded.

Restart the system.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-5

PRINTER CONTROLLER MESSAGES

Message Explanation/action

<INFO> AppleTalk: AppleTalk error 6 occurred in operation SLInit

<INFO> AppleTalk: DocuPrint AppleTalk protocol translator started

<INFO> AppleTalk:DocuPrint AppleTalk queuing watchdog process started

<INFO> AppleTalk: Shutting down <%s>

<INFO> AppleTalk: Shutting down atpt__jpm__watchdog

During installation, a printer name has been specified that is already in use on the AppleTalk network. This message may appear when the system is being shut down.

1. Make sure AppleTalk printing is up and running.

2. Make sure the name specified for the printer is not already in use in the same AppleTalk zone.

The AppleTalk protocol translator is up and running. No action required.

This indicates that the AppleTalk protocol translator process that checks DocuPrint NPS queuing has started.

No action required.

The AppleTalk server has stopped running or the server or AppleTalk protocol translator has been manually shut down. AppleTalk jobs cannot be submitted.

If other messages indicate that the AppleTalk server has failed, restart the system.

The AppleTalk system has shut down. The system may have been restarted at the user interface, or an AppleTalk daemon has failed.

Restart the system.

<INFO> AppleTalk: Shutting down atpt media watcher

<INFO> AppleTalk: Shutting down <server name> duplex:LaserWriter @*

<INFO> AppleTalk: Shutting down <server name> -: LaserWriter @*

<INFO> AppleTalk: Shutting down <server name> - transparency: LaserWriter @*

<INFO> AppleTalk Server: AppleTalk daemon started

<INFO> AppleTalk Server: Accepted connection - conn ID <%d>

The program that checks for changes in the virtual printer configuration has shut down.

If message appears when the system is restarted, no action required. Otherwise, contact your service representative for assistance.

The AppleTalk system has shut down. The system may have been restarted at the printer controller, or an AppleTalk daemon has failed.

Restart the system.

The AppleTalk system has shut down. The system may have been restarted at the user interface, or an AppleTalk daemon has failed.

Restart the system.

The AppleTalk system has shut down. The system may have been restarted at the user interface, or an AppleTalk daemon has failed.

Restart the system.

The AppleTalk server has started.

No action required.

The AppleTalk server has begun processing a print request from a Macintosh client.

No action required.

48-6 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

<INFO> AppleTalk Server: AppleTalk address selection complete - net <%d> node <%d>

<INFO> AppleTalk Server: AppleTalk daemon exiting

<INFO> AppleTalk Server: Closing connection - conn ID <%d>

<INFO> AppleTalk Server: Network switch - probing for new address

<INFO> AppleTalk Server: No router response - using net <%d>

<INFO> AppleTalk Server: Router address aged - switching to net <%d>

The AppleTalk software has selected the indicated AppleTalk network and node number on which to run. Message appears when the system is first booted or when the system has finished adjusting to a changed AppleTalk network or routing situation.

No action required.

The AppleTalk server has stopped running. AppleTalk jobs can no longer be submitted.

Restart the system.

The AppleTalk server has finished processing a print request from a Macintosh.

No action required.

The Ethernet cable from the DocuPrint NPS cable has been changed from one network to another or an AppleTalk router has just come online to the network

No action required.

No AppleTalk router is available on the network.

No action required.

The AppleTalk router on the network has shut down or is not working correctly.

Notify the system administrator. You can still submit Apple Talk jobs if your Macintosh system is connected to the same physical network as the printer.

<INFO> IOT Model: IOTModel for 4050 family printers started

<INFO>IOT Model: IOTModel server exiting

<INFO> Job Pool Manager: Accepted job (id <jobid) with <n> segments

<INFO> Job Pool Manager: Accepted job (id nnn)

<INFO> Job Pool Manager: Database Closed

<INFO> Job Pool Manager: Database initialized

The printer Model server is up and running for your 4050based printer engine.

No action required.

The printer Model server has shut down. This message appears only when the system is restarted.

No action required.

The Job Pool Manager has accepted a segmented job with the indicated number of segments and has assigned it the indicated job ID. No action necessary.

The Job Pool Manager has accepted a job and assigned the posted job ID.

No action required.

The Job Pool Manager has been shut down.

Restart the system.

The Job Pool Manager has completed initialization and is up and running.

No action required.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-7

PRINTER CONTROLLER MESSAGES

Message Explanation/action

<INFO> Job Pool Manager: Job %d purged from database

<INFO> Job Pool Manager: Partially submitted job (id %d) removed from system

<INFO> Lpd translator: DocuPrint lpd protocol translator started

<INFO> Lpd translator: Shutting down

<WARNING> AppleTalk: Framing error on Begin/End <%s>

<WARNING> AppleTalk: ProcSet has no name

Information about the indicated job has been purged from the Job Pool Manager database and is no longer available using the UI. This message displays after a Dump Accounting Records command or when the system automatically removes accounting records if it has been installed with that option.

No action required.

An incomplete job was submitted to the system and has been removed.

No action required.

The lpd protocol translator is up and running. Jobs may now be submitted using the lpr.

No action required.

The lpr protocol translator has been manually shut down.

No action required.

There is an error in the Macintosh application that is sending data to DocuPrint NPS. DocuPrint NPS continues to function normally.

No action required.

There is an error in the Macintosh application that is sending data to DocuPrint NPS. DocuPrint NPS continues to function normally.

<WARNING> AppleTalk: Too many virtual printers - can’t add <printer name>

<WARNING> AppleTalk: Too much Document Structure Convention Nesting

<WARNING> AppleTalk: Unrecognized Patches line format <%s>

<WARNING> IOT Model: Can’t open logfile for read in ParseLogFile

<WARNING> IOT Model: nvma -> problems! = No Problem after nvm read of A meter

No action required.

You have created a 65th virtual printer. You may create more than 64, but the Chooser menu will display only 64.

There is an error in the Macintosh application that is sending data to DocuPrint.

No action required if the job is printing normally. If the job is not printing normally, correct the Macintosh application error.

There is an error in the Macintosh application that is sending data to DocuPrint.

No action required if the job is printing normally. If the job is not printing normally, correct the Macintosh application error.

There is a read failure.

Restart the system.

If the problem persists, reinstall the system.

The printer has been powered off, or a cable from the workstation to the printer is either not connected or connected improperly.

1. Check cable connections and power on the printer.

2. Contact your service representative for assistance.

48-8 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

<WARNING> IOT Model: PSIIOC GET__IOT__CONFIGURATION never returned valid info

<WARNING> Job Pool Manager: Acquire filter <id> removed from system (prescanner died?)

<WARNING> Job Pool Manager: Can’t open VP file <file> - Unix error <error number>

<WARNING> Job Pool Manager: FlexLM procedure <proc> failed with reason <reason>

<WARNING> Job Pool Manager: Missing attribute description for attribute %d

<WARNING> Job Pool Manager: VP file <file> has corrupt data

<WARNING> Lpd translator: Attempted read of data file timed out

The printer has been powered off, or a cable from the workstation to the printer is either not connected or connected improperly.

1. Check cable connections and power on the printer.

2. Contact your service representative for assistance.

Indicates a software problem on your system. Restart the system. If problem persists, contact your service representative.

Indicates file corruption on your system. Restart the system. If problem persists, contact your service representative.

Your software license has been installed incorrectly. Contact your service representative with the text of this message.

The job pool database was corrupted.

Restart the system.

Indicates file corruption or an installation problem on your system. Try restarting the system. If problem persists, contact your service representative.

A client is sending data to DocuPrint NPS using lpr, is low on disk space, or is sending a very large file. The file being sent is automatically removed from the system without being printed.

<WARNING> Lpd translator: Too many media specifications to process, excess ignored

Use lpr -s or free up some disk space on the client where the lpr command is being used.

The -C lpr switch was used to request more kinds of media than the maximum allowed.

Resubmit the job with fewer media specifications.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-9

PRINTER CONTROLLER MESSAGES

Messages using Show Status

You can enter Show Status at the PS-op>-level to show a status of: loaded paper sizes, printer messages, spooler, formatter, printing, and queueing conditions.

Status messages appear in two ways. The first occurs automatically. For example, if the top cover of the printer is open, you will see: “PS E115 IOT top cover open”. If you enter Show Status, the same message appears without the PS prefix.

Note: When the “SEE MESSAGE AT CRT” message is displayed on the printer display panel, enter Show Status to see the status of the Printer Controller and the printer. Afterwards, press the Continue button on the printer.

In the case of “SYSTEM COMMUNICATION FAULT, SEE MESSAGE AT CRT,” a Show Status may not display any printer messages. This is due to the printer losing communication with the Printer Controller and not reporting any appropriate messages.

A representative sample for the 4090 NPS follows:

PS-admin>Show Status

Printer Type: Xerox/4090, Duplex capable

Media Loaded:

A4::white: Tray 4

UsLegal::white: Tray 3

Not Set: Tray 2

UsLetter::white: Tray 1

Paper Trays:

1:OK (can feed: standard, transparencies, drilled)

2:Not Set

3:OK (can feed: standard, transparencies, drilled)

4:OK (can feed: standard, transparencies, drilled)

Stackers:

Top: OK, No Offset (can stack: standard, transparencies, drilled)

1: OK, Offset (can stack: standard, drilled)

2: OK, Offset (can stack: standard, drilled)

Stacker Groups:

0: Top Tray

1: Stackers 2,1

No Printer Messages.

Spooler status: Available

Formatter status: Available

Printer status: Available

Printing is Started.

48-10 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Queuing is Started.

Scheduling Policy: resourceMatch

PS-admin>

Message Explanation/action

PRINTER CONTROLLER MESSAGES

C069 Paper tray 3 fault -- Select

another tray.

C070 Check paper supply in

tray 3.

C071 Tray 3 wait station sensor

not made, but SFRS made.

C072 Sheet did not clear tray 3

wait station sensor.

C073 Tray 3 feeder failed to

feed sheet from stack to SFRS.

The tray 3 elevator has not reached the end of its travel in 9 seconds.

1. Open the HCF front door.

2. Open and close tray 3.

3. Close the HCF front door.

The stack height sensor does not see paper.

1. Clear the tray 3 feeder.

2. Load and close paper tray 3.

3. Press the Continue button.

The paper failed to reach the wait station sensor in time, or there was no paper at the wait station when attempting to feed.

1. Clear the tray 3 feeder.

2. Press the Continue button.

1. Clear the tray 3 feeder.

2. Press the Continue button.

The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time.

1. Clear the tray 3 feeder.

2. Fan the copy paper stack (tray 3).

3. Load and close paper tray 3.

4. Press the Continue button.

C074 Tray 3 has low paper. The tray 3 elevator was raised with insufficient paper, or

the paper supply was nearly depleted during printing.

1. Clear the tray 3 feeder.

2. Load and close paper tray 3.

3. Press the Continue button.

C075 Tray 3 down due to

unlock button being pressed.

The tray 3 unlock button was pushed, and the tray is down.

1. Open tray 3.

2. Load and close tray 3.

3. Press the Continue button.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-11

PRINTER CONTROLLER MESSAGES

Message Explanation/action

C076 Paper tray 4 fault -- Select

another tray.

C077 Check paper supply in

tray 4.

C078 Tray 4 wait station sensor

not made, but SFRS made.

C079 Sheet didn’t clear tray 4

wait station sensor.

C080 Tray 4 feeder failed to

feed sheet from stack to SFRS.

The tray 4 elevator has not reached the end of its travel in 9 seconds.

1. Open the HCF front door.

2. Open and close tray 4.

3. Close the HCF front door.

The stack height sensor does not see paper.

1. Clear the tray 4 feeder.

2. Load and close paper tray 4.

3. Press the Continue button.

The paper failed to reach the wait station sensor in time, or there was no paper at the wait station when attempting to feed.

1. Clear the tray 4 feeder.

2. Press the Continue button.

1. Clear the tray 4 feeder.

2. Press the Continue button.

The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time.

1. Clear the tray 4 feeder.

2. Fan the copy paper stack (tray4).

3. Load and close paper tray 4.

4. Press the Continue button.

C081 Tray 4 has low paper. The tray 4 elevator was raised with insufficient paper, or

the paper supply was nearly depleted during printing.

1. Clear the tray 4 feeder.

2. Load and close paper tray 4.

3. Press the Continue button.

C082 Tray 4 down due to

unlock button being pressed.

The tray 4 unlock button was pushed and the tray is down.

1. Open tray 4.

2. Load and close paper tray 4.

3. Press the Continue button.

C103 Paper tray 1 fault -- Select

tray 2.

The tray 1 elevator has not reached the end of its travel in 9 seconds.

1. Open the right front door.

2. Open and close tray 1.

3. Close the right front door.

48-12 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

C104 Paper tray 2 fault -- Select

tray 1.

C105 Check paper supply in

tray 1.

C106 Tray 1 wait station sensor

not made, but SFRS made.

C107 Sheet did not clear tray 1

wait station sensor.

C108 Tray 1 feeder failed to

feed sheet from stack to SFRS.

The tray 2 elevator has not reached the end of its travel in 9 seconds.

1. Open the right front door.

2. Open and close tray 2.

3. Close the right front door.

The stack height sensor does not see the paper.

1. Clear the tray 1 feeder.

2. Load and close paper tray 1.

3. Press the Continue button.

The paper failed to reach the tray 1 wait sensor in time, or no paper was at the wait station when attempting to feed.

1. Clear the tray 1 feeder.

2. Press the Continue button.

1. Clear the tray 1 feeder.

2. Press the Continue button.

The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time.

1. Clear the tray 1 feeder.

2. Fan the copy paper stack (tray1).

3. Load and close paper tray 1.

4. Press the Continue button.

C109 Tray 1 has low paper. The tray 1 elevator was raised with insufficient paper or,

the paper supply was nearly depleted during printing.

1. Clear the tray 1 feeder.

2. Load and close paper tray 1.

3. Press the Continue button.

C110 Check paper supply in

The stack height sensor does not see the paper.

tray 2.

1. Clear the tray 2 feeder.

2. Load and close paper tray 2.

3. Press the Continue button.

C111 Tray 2 wait station sensor

not made, but SFRS

The paper failed to reach the wait station sensor in time, or no paper was at the wait station when attempting to feed.

made.

1. Clear the tray 2 feeder.

2. Press the Continue button.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-13

PRINTER CONTROLLER MESSAGES

Message Explanation/action

C112 Sheet did not clear tray 2

wait station sensor.

C113 Tray 2 feeder failed to

feed sheet from stack to

1. Clear the tray 2 feeder.

2. Press the Continue button.

The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time.

SFRS.

1. Clear the tray 2 feeder.

2. Fan the copy paper stack (tray 2).

3. Load and close paper tray 2.

4. Press the Continue button.

C114 Tray 2 has low paper. The tray 2 elevator was raised with insufficient paper, or

the paper supply was nearly depleted during printing.

1. Clear the tray 2 feeder.

2. Load and close paper tray 2.

3. Press the Continue button.

C150 Tray 1 down due to

unlock button being

The unlock button on Tray 1 has been pressed, and the paper tray has been lowered.

pressed.

1. Open the paper tray, optionally insert more paper.

2. Close the paper tray.

C151 Tray 2 down due to

unlock button being

The unlock button on Tray 2 has been pressed, and the paper tray has been lowered.

pressed.

1. Open the paper tray, optionally insert more paper.

2. Close the paper tray.

E003 Clear paper path behind

right front door.

A printer has jumped through zero without completing a job and its purge sequence.

Clear the entire paper path.

E041 High Capacity Feeder top

cover open.

The cover was open during printing.

1. Close the HCF top cover when the printer is in standby mode.

2. Press the Continue button.

E042 High Capacity Feeder

front door is open.

The door was open during printing.

1. Close the HCF front door while the printer is in standby mode.

2. Press the Continue button.

E053 Interlocked 24V missing. 1. Open and close all processor covers.

2. Press the Continue button.

E088 A jammed sheet was

successfully purged.

A tray 3 or tray 4 feeder jam occurred, but the paper was cleared from the feed head during cycledown. The feeder takeaway roll clutch is turned on for a short period before the main drives go off.

48-14 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

1. Clear areas 1A and 2A.

2. Press the Continue button.

PRINTER CONTROLLER MESSAGES

E091 Vertical transport lead

edge jam.

The paper fed from either tray 1 or the duplex tray did not arrive at the vertical transport switch within the allotted time.

1. Clear area 1.

2. Press the Continue button.

E092 Vertical transport trailing

edge jam.

The paper fed from any of the trays did not leave the vertical transport jam switch in the allotted time.

1. Clear areas 1 and 2.

2. Press the Continue button.

E093 Right front door is open. The door was open during printing.

1. Close the right front door while the printer is in standby mode.

2. Press the Continue button.

E094 Clear paper path behind

right front door.

E095 A jammed sheet was

successfully purged.

A job has not printed and completed a purge sequence. Clear the entire paper path.

A tray 1 or tray 2 feeder jam occurred, but the paper was cleared from the feed head during cycledown. The feeder takeaway roll clutch is turned on for a short period before the main drives go off.

E096 Late arrival at pre-

transfer switch.

E097 Late arrival at pre-fuser

switch.

E098 Late departure from pre-

fuser switch.

E099 Late arrival at post fuser

switch.

1. Clear areas 1 and 2.

2. Press the Continue button.

The paper failed to arrive at the pre-transfer switch in time.

1. Clear area 2.

2. Press the Continue button.

The paper failed to arrive at the pre-fuser switch in time.

1. Clear areas 2 and 3.

2. Press the Continue button.

The paper failed to depart from the pre-fuser switch in time.

1. Clear area 3.

2. Press the Continue button.

The paper failed to arrive to the post fuser switch in time.

1. Clear area 4. (Clear the de-curler, then pull the fuser and examine it for wraps or accordion jams.)

2. Press the Continue button.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-15

PRINTER CONTROLLER MESSAGES

Message Explanation/action

E100 Late departure from post

fuser switch.

The paper failed to depart from the post fuser switch in time.

1. Clear area 4. (Clear the de-curler, then pull the fuser and examine it for wraps or accordion jams.)

2. Press the Continue button.

E101 Sheet failed to clear

duplex wait station sensor

1. Open the right front door.

2. Clear area 7 and close the right front door.

3. Press the Continue button.

E102 Sheet failed to arrive at

duplex wait station sensor.

1. Open the right front door.

2. Clear area 7 and close the right front door.

3. Press the Continue button.

E115 IOT top cover open. The cover was open during printing.

1. Close the printer top cover when the printer is in standby mode.

2. Press the Continue button.

E116 Clear paper path behind

top cover. Clear entire paper path.

A printer has jumped through zero without completing a job and its purge sequence.

Clear the entire paper path.

E117 Late arrival at output tray

switch.

E118 Page out of sequence

detected in paper path.

E119 Late departure at bypass

switch.

E120 Late departure from

output tray switch.

The paper failed to arrive at the output transport jam switch in time.

1. Clear area 5.

2. If the fault persists, check the fuser for an accordion jam.

3. Press the Continue button.

There is a feeding problem for a duplex tray or any paper tray, a software or firmware problem, or a noisy post fuser switch.

1. Clear area 5.

2. Press the Continue button.

The paper failed to leave the bypass transport switch in time, or it was identified at the bypass transport jam switch when it was scheduled to go to the output tray.

1. Clear area 6.

2. Press the Continue button.

The paper failed to leave the output transport jam switch in the allotted amount of time.

1. Clear area 6.

2. Press the Continue button.

E121 Left front door open. The door must be closed when an IOT is in standby mode

to clear the fault. This prevents the door from momentarily opening and closing in print mode without a fault isolation.

48-16 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

1. Close the left door.

2. Press the Continue button.

PRINTER CONTROLLER MESSAGES

E124 Both paper trays low on

paper.

The paper is too low, or the unlock button has been pressed for both trays you selected.

1. Open any selected tray.

2. Load and close the paper tray.

3. Press the Continue button.

E126 Late arrival at pre-

transfer feeding from

The paper failed to arrive at the pre-transfer jam switch while feeding from the HCF in the allotted amount of time.

HCF.

1. Clear area 2

2. Press the Continue button.

E131 Low toner in the system. The dry ink is too low as determined by the system.

1. Add dry ink.

2. Close the left front door.

E134 Low toner detected by

toner sensor.

The dry ink is too low as determined by the dry ink sensor (displayed at the end of the jam).

1. Add dry ink.

2. Close the left front door.

E138 Late arrival at output tray

switch while inverting.

The paper failed to arrive at the output tray jam switch while inverting in the allotted amount of time.

E139 Early arrival at output tray

switch while inverting.

E223 Clear entire IOT paper

path and HCF paper path.

E224 HCF vertical transport

lead edge jam.

E225 HCF vertical transport

trail edge jam.

E226 Bottom transport leading

edge jam.

1. Clear area 5.

2. If fault persists, check fuser for an accordion jam.

3. Press the Continue button.

The paper arrived early at the output tray jam switch while inverting.

1. Clear area 5.

2. Press the Continue button.

A job has not printed and completed a purge sequence. Clear the entire paper path.

The paper fed from one of the trays did not reach the vertical transport jam switch within the allotted time.

1. Clear area 1a.

2. Press the Continue button.

The paper fed from one of the trays did not leave the vertical transport jam switch within the allotted time.

1. Clear areas 1a and 2a.

2. Press the Continue button.

The paper fed from the HCF did not reach the bottom transport switch in time.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-17

PRINTER CONTROLLER MESSAGES

Message Explanation/action

1. Clear area 2a.

2. Press the Continue button.

E227 Bottom transport trailing

edge jam.

The paper fed from the HCF did not leave the bottom transport switch in time.

1. Clear area 2a.

2. Press the Continue button.

E228 Top transport leading

edge jam.

The paper fed from one of the trays did not reach the top transport switch in time.

1. Clear areas 6 and 6a.

2. Press the Continue button.

E238 Rotator Top transport

trailing edge jam.

The paper fed from one of the trays did not leave the top transport sensor in time.

1. Clear areas 6 and 6a.

2. Press the Continue button.

E243 Low fuser oil detected --

call service.

Fuser oil is too low.

Call for service.

E244 Low fuser oil detected. Fuser oil is too low.

Add two tubes of fuser lubricant.

E248 Transfer blade paper size

fault.

Improper paper size.

Install or select the larger paper size.

E250 Transfer blade solenoid

failed to engage.

E251 Transfer blade solenoid

failed to disengage.

E278 Toner waste container

access door (rear door) open.

E279 Color developer housing

is not present.

The transfer blade solenoid failed to engage during initialization.

1. Press the Continue button.

2. Check the output for print quality.

The transfer blade solenoid failed to disengage during initialization.

1. Press the Continue button.

2. Check the output for print quality.

The toner waste container access door is open. The toner waste container access door must be closed when the printer is in standby in order to clear a fault. This prevents a door from opening and closing during printing without generating a fault.

1. Close the toner waste container access door.

2. Press the Continue button.

The color developer housing is not present in the printer.

1. Open the front left door.

2. Install a color developer housing.

3. Close the left front door.

48-18 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

E280 Incorrect developer

housing present.

E305 Replace developer waste

container (full or not present).

E308 Toner waste container

not present.

E309 Toner waste container

full.

Printer type (50 ppm vs. 92 ppm) and color developer housing type do not match.

1. Open the front left door.

2. Remove the incorrect color developer housing.

3. Install the correct color developer housing.

4. Close the left front door.

The developer waste container is full or not present.

1. Open the front left door.

2. Replace the container.

3. Close the left front door.

The toner waste container is not present.

1. Open the toner waste container access door (rear door).

2. Insert a toner waste container.

3. Close the toner waste container access door (rear door).

4. Press the Continue button.

The toner waste near full sensor has been activated and more than 1000 pitches have occurred.

1. Open the toner waste container access door (rear door).

2. Remove the full toner waste container.

3. Insert an empty toner waste container.

4. Close the toner waste container access door (rear door).

5. Press the Continue button.

E315 Low black toner detected

by toner sensor.

E316 Low color toner detected

by toner sensor.

Black dry ink is too low.

Add black dry ink toner.

Color dry ink is too low.

Add color dry ink toner.

F004 CDM lost machine clock. There is a machine clock sensor problem, a CDM board

failure, or a harness problem between the machine clock sensor and CDM.

1. Discard purged output.

2. Press the Continue button.

3. If problem persists, notify your service representative.

F005 MIR lost machine clock. The failure may be caused by a CPM or MIR board failure

or a harness problem between CPM and MIR.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-19

PRINTER CONTROLLER MESSAGES

Message Explanation/action

F006 XER lost machine clock. There is a CPM, MIR or XER board failure. The XER

F007 PHR lost machine clock. There is a CPM or PHR board failure or a machine clock

1. Discard purged output.

2. Press the Continue button.

3. If the problem persists, call your service representative.

machine clock passes through MIR. There may also be a harness problem between CPM and MIR or MIR and XER.

1. Discard purged output.

2. Press the Continue button.

3. If the problem persists, call you service representative.

signal between CPM and PHR.

1. Discard purged output.

2. Press the Continue button.

3. If problem persists, notify your service representative.

F008 CDM lost pitch reset. There is a PHR or CDM board failure or a harness problem

between PHR and CDM.

1. Discard purged output.

2. Press the Continue button.

3. If problem persists, notify your service representative.

F009 MIR lost pitch reset. There is a CPM or MIR board failure or a harness problem

between CPM and MIR.

1. Discard purged output.

2. Press the Continue button.

3. If problem persists, notify your service representative.

F010 XER lost pitch reset. There is a CPM, MIR, or XER board failure.

1. Discard purged output.

2. Press the Continue button.

3. If problem persists, notify your service representative.

F011 PHR lost registration

finger signal.

There is a registration finger switch and tab problem, a PHB board failure, or a harness problem between the registration finger switch and PHR.

1. Discard purged output.

2. Press the Continue button.

3. If problem persists, notify your service representative.

F030 Low fuser pressure after

3 consecutive readings during a job.

The fuser pressure is too low.

1. Discard unfused copy.

2. Press continue.

3. If problem persists, notify your service representative.

48-20 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

F039 HCFR lost machine

clock.

There is an HCFT or CPM board failure or a machine clock signal between CPM and HCFR.

1. Discard purged output.

2. Press the Continue button.

3. If problem persists, notify your service representative.

F040 HCFR lost pitch reset. There is a CPM, MIR, or HCFR board failure or a harness

problem between CPM and MIR or PHR and HFCR.

1. Discard purged output.

2. Press the Continue button.

3. If problem persists, notify your service representative.

F049 Sample tray transparen cy

delivery contrary to

You sent a transparency to a destination other than the sample tray.

selection.

1. Reprogram the job or remove the transparency from the tray.

2. Press the Continue button.

F059 Coronode AC voltage out

of range.

There is a printer process control error.

1. Press the Continue button.

2. If problem persists, notify your service representative.

F060 Charge 2 Diocorotron

voltage out of range.

F061 Transfer shield current

out of range.

F062 Preclean shield current

out of range.

F063 Developer bias voltage

out of range.

F064 Toner roll bias voltage out

of range.

F065 Cleaner roll bias voltage

out of range.

There is a printer process control error.

1. Press the Continue button.

2. If problem persists, notify your service representative.

There is a printer process control error.

1. Press the Continue button.

2. If problem persists, notify your service representative.

There is a printer process control error.

1. Press the Continue button.

2. If problem persists, notify your service representative.

There is a printer process control error.

1. Press the Continue button.

2. If problem persists, notify your service representative.

There is a printer process control error.

1. Press the Continue button.

2. If problem persists, notify your service representative.

There is a printer process control error.

1. Press the Continue button.

2. If problem persists, notify your service representative.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-21

PRINTER CONTROLLER MESSAGES

Message Explanation/action

F068 HV power supply shut

down due to arc.

F083 Extra page in Finisher --

Remove top sheet in Compiler Tray.

F084 Discard purge copies in

one bin stacker tray.

F085 Purged prints in Bin 1 and

Bin 1 was the selected output

F086 Fault code displayed in

standby after purging of prints to Bin 2 if Bin 2 was the selected output.

F087 Machine not ready in 12

seconds.

The power supply has automatically shut down.

1. Press the Continue button.

2. Discard purged output.

3. If problem persists, notify your service representative.

There is an extra page in the finisher.

Check the set delivered to the tray for the purged sheets and remove them.

There are purged sheets in a stacker tray.

Check the set delivered to the tray for the purged sheets and remove them.

There are purged sheets in Bin1.

Check the set delivered to Bin 1 for the purged sheets and remove them.

There are purged sheets in Bin 2.

Check the set delivered to Bin 2 for the purged sheets and remove them.

A subsystem is not ready to print within 12 seconds.

1. Press the Continue button.

F089 Purged prints in Sample

tray and Sample tray was the selected output.

F090 Fault code displayed in

standby after purging of prints to unselected output.

F122 Too few sheets in duplex

tray.

F123 Duplex tray integrity fault

with cycle down. (Too many/few sheets.)

2. If problem persists, notify your service representative.

There are purged prints in the sample tray.

Check the set delivered to the sample tray for the purged prints and remove them.

There are purged sheets in the output tray.

Remove purged sheets from the unselected output.

The set separator finger actuated the tray empty switch before the required number of sheets were fed from the duplex tray. This is usually caused by a multifeed out of the duplex tray.

1. Discard unusable sheets.

2. If problem persists, notify your service representative.

An incorrect number of sheets was fed out of the duplex tray (too many or too few). This is usually caused by a multifeed into or out of the duplex tray.

1. Remove the indicated number of sheets from the output. The sheets will be reprinted.

2. Discard the purged output.

3. Press the Continue button.

48-22 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

F127 Clean belt readings are

out of range 120-250.

F135 IOT fails to rephase in 30

belt revolutions.

F136 Check output -- image

may be off paper.

F137 Excess belt holes

detected.

F140 Dynamic Stray Check

fault, unscheduled sheet is detected and stopped at the stacker entry sensor.

The belt may need to be replaced.

1. Press the Continue button.

2. If problem persists, notify your service representative.

The registration mechanism (rephaser and belt) will not allow rephasing to occur.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A paper registration shift (actual versus optimum belt-hole to registration-finger distance) has exceeded an NVMdefined millimeter limit.

1. Check delivered output for the image off the paper.

2. Press the Continue button.

Too many belt holes have been detected within one belt revolution.

1. Press the Continue button.

2. If problem persists, notify your service representative.

An unexpected sheet is stopped at the stacker.

1. Clear the paper in the stacker.

2. Discard the purged output.

3. Press the Continue button.

F142 Output Tray Elevator

Fault. Stitcher/Stacker config.

F143 Finisher front cover

interlock open. Stitcher/ Stacker config.

F153 Duplex tray (too many

sheets).

The tray failed to move down after three attempts.

1. Empty the output tray.

2. Check for obstruction.

3. Press the Continue button.

4. If problem persists, notify your service representative.

The front safety cover of the HCSS finisher is missing.

1. Discard the purged output.

2. Close the finisher from the cover.

3. Press the Continue button.

A multifeed caused too many sheets to remain in the duplex tray, preventing the set separator finger from actuating the tray empty switch once the correct number of sheets had been fed.

1. Discard unusable sheets.

2. Press the Continue button.

3. If problem persists, notify your service representative.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-23

PRINTER CONTROLLER MESSAGES

Message Explanation/action

F157 Output device input jam,

late arrival to entry sensor/switch.

Stacker entry sensor: 2 bin stacker.

Stacker input jam switch: 1 bin stacker/Stitcher-

Output device input jam.

1. Follow instructions on console to locate and clear jam.

2. Close the stacker covers.

3. Press the Continue button.

4. If problem persists, notify your service representative.

Stacker

F158 Stacker jam, late

departure from stacker entry sensor or Dynamic Stray Check fault, unscheduled sheet is

The paper failed to leave the stacker entry.

1. Follow instructions on console to locate and clear jam.

2. Close the stacker covers.

detected and stopped at the stacker entry sensor.

3. Press the Continue button.

4. If problem persists, notify your service representative.

F159 Stacker front door open. The door was open during printing.

1. Discard the purged output.

2. Close the stacker door.

3. Press the Continue button.

F160 Stacker top cover open. The cover was open during printing.

F161 Stacker jam, late arrival at

bin #1 sensor.

F162 Stacker jam, late

departure from bin #1 sensor.

F163 Stacker jam, late arrival at

bin # 2 sensor.

1. Discard the purged output.

2. Close the stacker cover.

3. Press the Continue button.

The paper failed to arrive at Bin 1 in time.

1. Follow instructions on console to locate and clear jam.

2. Close the stacker cover.

3. Press the Continue button.

The paper failed to leave Bin 1 in time.

1. Follow instructions on console to locate and clear jam.

2. Close the stacker cover.

3. Press the Continue button.

The paper failed to arrive at Bin 2 in time.

1. Follow instructions on console to locate and clear jam.

2. Close the stacker cover.

3. Press the Continue button.

48-24 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

F164 Stacker jam, late

departure from bin #2 sensor.

The paper failed to leave Bin 2 in time.

1. Follow instructions on console to locate and clear jam.

2. Close the stacker cover.

3. Press the Continue button.

F166 Bin #1 is full. Bin 1 is full.

1. Empty Bin 1.

2. Press the Continue button.

F167 Bin #2 is full. Bin 2 is full.

1. Empty Bin 2.

2. Press the Continue button.

F168 Both stacker bins are full. The bins are full.

1. Empty both bins.

2. Press the Continue button.

F171 Stitcher jam, late

departure at stitcher sensor.

The paper failed to leave the stitcher in time.

1. Clear the stitcher paper path.

2. Discard the top tray delivery.

3. Start the system.

F173 Stitcher cover open. The stitcher cover was open during printing.

1. Discard the purged output.

2. Close the Stitcher covers.

3. Start the system.

F174 Stacker cover open. The stacker cover was open during printing.

1. Discard the purged output.

2. Close the Stitcher covers.

3. Start the system.

F175 Stacker jam, late arrival at

sensor.

The paper failed to arrive at the stacker in time.

1. Clear the stacker; open and close the doors.

2. Discard top tray delivery.

3. Start the system.

F177 Stacker path jam, late

departure at sensor. One bin stacker only configuration.

The paper failed to leave the stacker in time.

1. Clear the stacker; open and close the doors.

2. Discard top tray delivery.

3. Start the system.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-25

PRINTER CONTROLLER MESSAGES

Message Explanation/action

F178 Stacker interlock open.

One bin stacker only configuration.

The stacker cover is open.

1. Discard the purged output.

2. Close the stacker cover.

3. Press the Continue button.

F179 Stitcher or Stacker Cover

opened in Print.

The stitcher or stacker cover is open.

1. Remove the paper.

2. Open and close the covers.

F181 High Capacity Stitcher

Stacker output tray open.

The output tray is open.

1. Unload the high-capacity bin.

2. Close the tray.

3. Press the Continue button.

F186 Stacker jam, late

departure at sensor.

The paper failed to leave the stacker in time.

1. Clear the stacker; open and close the doors.

2. Discard the top tray delivery.

3. Press the Continue button.

F229 Finishing Device Full. The finishing device is full.

1. Empty finishing device.

F231 Finishing Device Not

Ready.

F233 Late Arrival to the Bypass

Transport Jam Sensor.

F234 Late Departure from the

Bypass Transport Jam Sensor.

F235 Bypass Transport cover

open.

F236 Bypass Transport cover

open in Print Mode.

2. Press the Continue button.

The finishing device is not ready.

1. Refer to the documentation that accompanies your third-party finishing device and correct the problem.

2. Press the Continue button.

The paper has arrived at the bypass transport jam sensor later than the system software anticipated.

1. Empty finishing device.

2. Press the Continue button.

The paper has departed from the bypass transport jam sensor later than the system software anticipated.

1. Empty finishing device.

2. Press the Continue button.

The top cover of the bypass transport is open.

1. Close the bypass transport’s top cover.

2. Press the Continue button.

The top cover of the bypass transport is open while printing.

1. Discard the purged output.

2. Close the bypass transport’s top cover.

3. Press the Continue button.

48-26 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

PRINTER CONTROLLER MESSAGES

Message Explanation/action

F237 Finishing device offline. The finishing device is offline.

1. Discard the purged output.

2. Place the finishing device online.

F239 DFA set jam. DFA Set Delivery signal not received within the allotted

time.

1. Check the finishing device.

2. Press the Continue button.

F240 F4050

Set separator sensor or solenoid failure

A Set Separator sensor/solenoid failure has been detected.

1. Open the right front door.

2. Clear area 7 and close the right front door.

3. Press the Continue button.

F240 F4850

DFA delivery sequence jam

The DFA Delivery signal is out of sequence.

1. Check the finishing device.

2. Press the Continue button.

3. If problem persists, contact your service representative.

F242 DFA sheet jam. The DFA sheet did not arrive in the allotted time.

1. Check the finishing device.

2. Press the Continue button.

3. If problem persists, contact your service representative.

F259 XAN lost machine clocks. The XAN lost its machine clocks.

1. Press the Continue button.

2. Discard the purged output.

3. If problem persists, contact your service representative.

F260 XAN lost the pitch reset The XAN lost the pitch reset signal.

1. Press the Continue button.

2. Discard the purged output.

3. If problem persists, contact your service representative.

F268 Black developer bias

voltage out of range.

The black developer bias is out of range.

1. Press the Continue button.

2. If problem persists, contact your service representative.

F269 Chopped black DC bias

voltage failure.

The chopped black DC bias voltage has failed.

1. Press the Continue button.

2. If problem persists, contact your service representative.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-27

PRINTER CONTROLLER MESSAGES

Message Explanation/action

F270 Color developer bias

voltage out of range.

F271 Chopped color DC bias

voltage failure.

F272 Pretransfer shield voltage

out of range.

F273 Pretransfer dicorotron

failure.

F274 Cleaner bias voltage 1 or

2 fault detected.

The color developer bias voltage is out of range.

1. Press the Continue button.

2. If problem persists, contact your service representative.

The chopped color DC bias voltage has failed.

1. Press the Continue button.

2. If problem persists, contact your service representative.

The pretransfer shield voltage is out of range.

1. Press the Continue button.

2. If problem persists, contact your service representative.

The pretransfer dicorotron has failed.

1. Press the Continue button.

2. If problem persists, contact your service representative.

A cleaner bias voltage 1 or 2 fault has been detected.

1. Press the Continue button.

F275 Bead removal device

(BRD) bias voltage fault detected.

F281 Photoreceptor servo

drive fault detected.

F323 Unable to pass TAC

calibration.

H001 NVM failed power up test-

battery functional test.

2. If problem persists, contact your service representative.

A bead removal device (BRD) bias voltage 1 or 2 fault has been detected.

1. Press the Continue button.

2. If problem persists, contact your service representative.

A photoreceptor servo drive fault has been detected.

1. Press the Continue button.

2. If problem persists, contact your service representative.

The printer is unable to calibrate the TAC.

1. Press the Continue button.

2. If it does not continue immediately you may need to wait a few minutes then press the Continue button again.

3. If problem persists, contact your service representative.

There is a non-volatile memory (NVM) failure.

1. Press the Continue button.

2. If problem persists, notify your service representative.

48-28 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

PRINTER CONTROLLER MESSAGES

Message Explanation/action

H002 NVM battery failure. There is a non-volatile memory (NVM) failure.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H014 Shared line failure. CPM could not communicate with any boards in the

system. PHR could not talk to MIR. The problem is usually caused by a short in the shared line network.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H015 CDM board

communication failure.

H017 PHR failed memory/

communication test.

H018 MIR failed memory/

communication test.

H019 XER failed memory/

communications test.

H029 Invalid Belt hole

detection.

H031 Fuser over temperature

fault.

CDM could not communicate with any board in the system, but PHR could talk to MIR.

1. Press the Continue button.

2. If problem persists, notify your service representative.

1. Press the Continue button.

2. If problem persists, notify your service representative.

1. Press the Continue button.

2. If problem persists, notify your service representative.

1. Press the Continue button.

2. If problem persists, notify your service representative.

The belt hole was not detected.

1. Press the Continue button.

2. If problem persists, notify your service representative.

The fuser temperature is too hot.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H032 Fuser under temperature

fault.

The fuser is too cool.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H033 Fuser control zero cross

fault.

A thermostat is probably open so the MMB software is not receiving the signals it needs for fuser control.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H036 Output module

configuration fault.

The IN@OUT@CONFIG has been set for the BFR configuration, and the output remote has a FOR board and vice versa.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H037 HCFR failed memory or

communication test.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-29

1. Press the Continue button.

2. If problem persists, notify your service representative.

PRINTER CONTROLLER MESSAGES

Message Explanation/action

H128 Toner waste bottle full. The dry ink waste bottle is too full.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H129 Patches for toner control

are out of range.

The process control patch used to control the toner dispenser was returned as white, six times in a row.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H130 Ozone system failure. The ozone blower activation switch has failed.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H132 No process control

convergence after power up.

The charge current is out of tolerance.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H133 Light patches; however,

toner bottle sensor indicates presence of toner in bottle/hopper.

H138 Failure to detect a

transition of waste or reclaim auger in 3

1. Power the system off and back on.

2. If the problem persists, notify your service representative.

No action required.

If problem persists, notify your service representative.

seconds.

H241 F4050

Set separator sensor or solenoid failure.

A set separator sensor or solenoid failure has been detected

H241 F4850

XAN failed memory or communications test.

H304 Cleaner air pressure

indicates blockage.

H306 Black developer waste

tube blocked.

H307 Color developer waste

tube blocked.

1. Press the Continue button.

2. If problem persists, notify your service representative.

The XAN has failed the memory test or the communications test.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A blockage in the cleaner has been detected.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A blockage in the black developer waste tube has been detected.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A blockage in the color developer waste tube has been detected.

1. Press the Continue button.

2. If problem persists, notify your service representative.

48-30 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

H311 Black developer housing

fault.

H312 Color developer housing

fault.

H313 Extended run without

TAC control (black toner patch)

H314 Extended run without

TAC control (color toner patch)

H318 Light black patches

(check black dry ink supply).

A black developer housing fault has been detected.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A color developer housing fault has been detected.

1. Press the Continue button.

2. If problem persists, notify your service representative.

Unable to restore the black toner patch voltage to the correct value.

1. Press the Continue button.

2. If problem persists, notify your service representative.

Unable to restore the color toner patch voltage to the correct value.

1. Press the Continue button.

2. If problem persists, notify your service representative.

The xerographic system is unable to retone the black developer housing in the allotted amount of time.

1. Check the black dry ink supply.

2. Press the Continue button.

3. If problem persists, notify your service representative.

H319 Light color patches

(check color dry ink supply).

The xerographic system is unable to retone the color developer housing in the allotted amount of time.

1. Check the color dry ink supply.

2. Press the Continue button.

3. If problem persists, notify your service representative.

H321 Unable to complete a

toner concentration adjustment in time.

The xerographic system is unable to complete a toner concentration adjustment in the allotted amount of time.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H324 Failure of TAC sensor.

H333 Failure of control patch

generator.

The patch generator or the connection between the patch generator and the printer has failed.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H335 Failure of ESV1. Contact your service representative immediately.

H336 Failure of ESV2. Contact your service representative immediately.

H337 Charge system fault. A fault in the charge system has been detected.

1. Press the Continue button.

2. If problem persists, notify your service representative.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-31

PRINTER CONTROLLER MESSAGES

Message Explanation/action

H338 ESV2 drift fault. An ESV2 drift fault has been detected.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H340 Excessive charge loss

from charge dicorotron to ESV1.

H341 Excessive charge loss

from ESV1 to ESV2.

H344 Convergence timeout

(charge, BE mode) possible photoreceptor problem.

H345 Convergence timeout

(charge area) possible photoreceptor or cleaning problem.

H346 Convergence timeout

(charge, TL mode) possible photoreceptor problem.

An excessive charge loss from charge dicorotron to ESV1 has been detected.

1. Press the Continue button.

2. If problem persists, notify your service representative.

An excessive charge loss from ESV1 to ESV2 has been detected.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A convergence timeout has occurred.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A convergence timeout has occurred.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A convergence timeout has occurred.

1. Press the Continue button.

2. If problem persists, notify your service representative.

H347 Convergence timeout

(modulated) ROS modulated intensity at maximum.

H348 Convergence timeout

(modulated) possible cleaning problem.

H350 Convergence timeout

(discharge) ROS discharge intensity at maximum.

H351 Convergence timeout

(discharge, discharge area).

H353 Electrostatic set-points

out of range, possible massive cleaning problem.

A convergence timeout has occurred.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A convergence timeout has occurred.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A convergence timeout has occurred.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A convergence timeout has occurred.

1. Press the Continue button.

2. If problem persists, notify your service representative.

Electrostatic set-points out of range, possible massive cleaning problem.

1. Press the Continue button.

2. If problem persists, notify your service representative.

48-32 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

H355 Convergence timeout

(black toner patch).

H356 Convergence timeout

(color toner patch).

J021 ADIO self test analog

failure.

J023 ADIO self test input

failure.

J024 ADIO self test output

failure.

J025 HCFR self test input

failure.

J026 HCFR self test output

failure.

A convergence timeout has occurred.

1. Press the Continue button.

2. If problem persists, notify your service representative.

A convergence timeout has occurred.

1. Press the Continue button.

2. If problem persists, notify your service representative.

No action required.

If problem persists, notify your service representative.

No action required.

If problem persists, notify your service representative.

No action required.

If problem persists, notify your service representative.

No action required.

If problem persists, notify your service representative.

No action required.

If problem persists, notify your service representative.

J028 MC or Real Time ticks out

of spec.

Machine clocks or real time per pitch is out of tolerance.

No action required.

If problem persists, notify your service representative.

Note: The failure may be caused by speed variations of the main drive or registration transport that will cause misregistration of the print, or intermittent MC sensor or registration finger switch.

J067 Waste roll bias voltage

out of range.

J125 Patches for charge

control are out of range.

No action required.

If problem persists, notify your service representative.

A charge control error has been detected.

No action required.

If problem persists, notify your service representative.

J144 PHR self test input failure. The PHR board has failed or a PHR input signal line is

shorted to ground.

No action required.

If problem persists, notify your service representative.

J145 PHR self test input failure. There has been a PHR board failure, an off-board problem

in a PHR output device or signal line, or a loss of + 24 V.

No action required.

If problem persists, notify your service representative.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-33

PRINTER CONTROLLER MESSAGES

Message Explanation/action

J146 MIR self test input failure. There has been an MIR board failure or some input signal

line is shorted to ground.

No action required.

If problem persists, notify your service representative.

J147 MIR self test output

failure.

There has been an MIR board failure or an off-board problem in the PHR output device or the signal line.

No action required.

If problem persists, write down the message and call your service representative.

J148 XER self test output

failure.

There has been an XER board failure, an off-board problem in some XER output device or signal line, or loss of +15V to the XER board.

No action required.

If problem persists, notify your service representative.

J149 XER self test A/D failure. The failure may be caused by a XER board failure, an off



board problem affecting analog outputs such as

15V, or

a loss of some supply voltage to XER.

No action required.

If problem persists, notify your service representative.

J155 BFR self test input failure. There is a BFR board failure.

No action required.

If the problem persists, notify your service representative.

J156 BFR self test output

failure.

There is a BFR board failure.

No action required.

If the problem persists, notify your service representative.

J165 Stacker cover opened in

print.

The stacker cover is open.

Remove the paper and close the doors.

J169 FOR self test input failure. There is an FOR board failure.

No action required.

If problem persists, notify your service representative.

J170 FOR self test output

failure.

There is an FOR board failure.

No action required.

If problem persists, notify your service representative.

J176 Stacker offset fault. The stacker did not offset as specified; the mechanism

may be defective.

No action required.

If problem persists, notify your service representative.

48-34 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

J185 Stacker elevator fails to

reach new position.

The stacker elevator failed two successive attempts to reach a new position.

No action required.

If problem persists, notify your service representative.

J188 Exposure level exceeded

target +

tolerance.

The laser exposure did not stabilize to the specified level after power up, or the exposure level exceeded the prescribed limits.

No action required.

If problem persists, notify your service representative.

J191 Pixel clock error or SOS/

EOS scan lines missing.

The pixel clock output malfunctioned.

No action required.

If problem persists, notify your service representative.

J197 SOS/EOS not balanced. The ROS intensity difference is not balanced.

No action required.

If problem persists, notify your service representative.

J198 Polygon motor assembly

producing extra scan lines.

An extra scan pulse (EOS or SOS) occurred within the scan window time limit.

No action required.

If problem persists, notify your service representative.

J213 PIXEL board VCO

voltage out of window during print.

The VCO (Voltage Controlled Oscillator) voltage is not within an acceptable range. If this fault occurs during imaging, then a ROS PURGE will occur as well.

No action required.

If problem persists, notify your service representative.

J217 Interpolation overflow

detected.

There has been an error in the conversion of 300 dpi data to 600 dpi data.

No action required.

If problem persists, notify your service representative.

J230 Dicorotron 1 fault. The charge 1 shield voltage or the charge 1 shield current

is out of tolerance.

No action required.

If problem persists, notify your service representative.

J232 Charge 2 shield voltage

at max.

The current charge value has exceeded 204 bits during cycle up of xerographics.

No action required.

If problem persists, notify your service representative.

J246 Transfer assist blade

engage failure.

The transfer assist blade function failed to initialize because solenoids did not engage while level two is NVM enabled.

No action required.

If problem persists, notify your service representative.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-35

PRINTER CONTROLLER MESSAGES

Message Explanation/action

J247 Transfer assist blade

disengage failure.

The transfer assist blade function failed to initialize because solenoids did not disengage while level two is NVM enabled.

No action required.

If problem persists, notify your service representative.

J261 XAN realtime clock

failure.

A XAN realtime clock failure has occurred.

No action required.

If problem persists, notify your service representative.

J322 TAC sensor dirty. The TAC sensor is dirty.

No action required.

If problem persists, notify your service representative.

J334 Patch generator intensity

at maximum.

A patch generator error has been detected.

No action required.

If problem persists, notify your service representative.

J342 CAD loss at limit. A CAD loss failure has occurred.

No action required.

If problem persists, notify your service representative.

J343 Charge shield voltage at

maximum.

A charge shield failure has occurred.

No action required.

If problem persists, notify your service representative.

J349 Cycle 1-2 measurement

greater than 12 bits.

A PQA failure has occurred.

No action required.

If problem persists, notify your service representative.

L020 FOR or BFR failed

memory/communication.

FOR or BFR failed memory communication. Prints can be made to the top tray. This message displays only if the stacker is selected.

1. Deselect output.

2. Press the Continue button.

L034 Fuser fallen below preset

The fuser is too cool.

temperature.

1. Wait for the message to clear automatically, and press the Continue button.

2. If problem persists, notify your service representative.

L035 IOT in power saver mode. The printer has been idle beyond the preset time.

Press Continue button if the printer is needed, or send a job and allow for warm-up time.

L044 Top tray capacity

reached.

About 100 sheets have been sent to the processor top tray.

Remove paper from the tray.

48-36 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

L051 Paper width in Tray 1

changed within job.

L052 Paper width in Tray 2

changed within job

L057 Paper in tray 1 & 2 are not

the same length.

L152 Stitcher is out of wire/

spool not rotating.

L154 Stacker elevator tray full

or not empty prior to size adjust or stitch capacity reached.

L172 Stitcher is out of wire/wire

not advancing.

1. Press the Continue button or wait for the fault message to clear automatically.

2. Correct the paper width if necessary.

1. Press the Continue button or wait for the fault message to clear automatically.

2. Correct the paper width if necessary.

1. Readjust tray length guides.

2. Enter a Set Tray command.

The stitch wire spool is not turning.

1. Arrange for wire spool replacement or inspection of the wire feeding system.

2. If the problem persists, contact your service representative for assistance.

The system is recovering from a crash (for the finisher configuration only).

Remove the paper.

The stitcher wire is broken, the advance mechanism is defective, or the system is out of wire.

1. Arrange for wire spool replacement or inspection of the wire feeding system.

2. If the problem persists, contact your service representative for assistance.

L180 Stacker elevator tray full

or not empty prior to size adjust or stitch capacity

The stacker elevator tray is full.

Remove the paper.

reached.

L182 Stitch head not at home

position.

Stitch head cam fails to return home during the stitch cycle.

1. Press the Continue button.

2. If the problem persists, notify your service representative.

L183 Stacker tray full or not

empty prior to size adjust. One bin stacker only

The stacker tray is full.

Remove the paper.

configuration.

L184 Stitch head fails to move

off home.

1. Restart the system.

2. If the problem persists, notify your service representative.

P012 GWR lost pitch reset. There is a CDM or GWR board failure or a harness

problem between CDM and GWR.

No action required.

If the problem persists, notify your service representative.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-37

PRINTER CONTROLLER MESSAGES

Message Explanation/action

P013 GWR lost machine clock. There is a CDM or GWR board failure or a harness

problem between CDM and GWR.

No action required.

If the problem persists, notify your service representative.

P016 GWR failed memory/

communication test.

There is a GWR board failure.

No action required.

If the problem persists, notify your service representative.

P022 ADIO terminated

communication/other.

The ADIO board has terminated due to a communication failure with the core board, or another ADIO problem exists. Diagnostic LEDs on the ADIO distinguish the failure type.

No action required.

If the problem persists, notify your service representative.

P027 GWR Core 8085 lost

communication with

8751.

P187 Polygon motor not up to

speed in 30 sec.

Press the Continue button.

If the problem persists, notify your service representative.

The polygon motor speed is not correct.

No action required.

If the problem persists, notify your service representative.

P189 EOS connector fault. The EOS cable assembly is not connected, or the 5V

power supply is missing on the EOS detector PWBA.

No action required.

If the problem persists, notify your service representative.

P190 SOS connector fault. The SOS cable assembly is not connected, or the 5V

power supply is missing on the SOS detector PWBA.

No action required.

If the problem persists, notify your service representative.

P192 ROS LV power supply out

of range.

30.5V is out of nominal range at the edge of the pixel clock board.

No action required.

If the problem persists, notify your service representative.

P193 Power to pixel board out

of range.

One of three voltages, + 15V, -15V, or -5.2V, is out of nominal range at the edge of the pixel clock.

No action required.

If the problem persists, notify your service representative.

P194 Input power to polygon

driver board out of range.

One of three voltages, +15V, -15V, or -5V, is out of nominal range at the edge of the motor driver PWBA.

No action required. If the problem persists, notify your service representative.

48-38 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

P195 Output power from

polygon driver board out of range.

At least one of the two motor driving signals has malfunctioned.

No action required. If the problem persists, notify your service representative.

P196 Enable line to polygon

motor fault.

The motor enable signal is not on, and the motor is off.

No action required.

If the problem persists, notify your service representative.

P199 SOS scan board fault. The SOS signal was missing during a scan interval time

window from the previous SOS signal.

No action required.

If the problem persists, notify your service representative.

P200 Enable line to laser fault. The enable line to the laser has malfunctioned.

No action required.

If the problem persists, notify your service representative.

P201 Modulator fault. The laser is off due to a modulator fault.

Contact your service representative for assistance.

P202 Laser Tube or Laser

power supply failed.

The laser tube or laser supply has failed.

Notify your service representative immediately.

The system will be down until a service representative fixes the laser.

P204 EOS scan board fault. The EOS signal was missing during a scan interval time

window from the previous EOS signal.

No action required.

If the problem persists, notify your service representative.

P205 GWR detected SDLC

communication failure.

A fault in the printer SDLC link was detected.

No action required.

If the problem persists, notify your service representative.

P206 Lost communication with

PSP.

A fault in the HDLC link was detected after the HDLC link was established. This may occur if Printer Controller is restarted.

At the printer: System communication fault, see MSG at CRT.

P207 Major ROS malfunction in

image area.

No action required.

If this condition persists, notify your service representative.

The laser system detected a major image fault. The system may recover without any further intervention.

1. Press the Continue button.

2. Discard purged output.

P208 ROS purge -- malfunction

detected in active image area.

Laser system detected an error in the active image area, causing an imaging error. The bad sheets were purged, and the pages affected will be reimaged.

No action required.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-39

PRINTER CONTROLLER MESSAGES

Message Explanation/action

P209 PSP requests Sheet

Retry.

System communication.

No action required.

If the problem persists, notify your service representative.

P210 ESS Print Command not

received.

System communication.

No action required.

If the problem persists, notify your service representative.

P211 ESS retry limit reached. Three consecutive sheet retries were received from the

printer.

No action required.

If the problem persists, notify your service representative.

P212 ROS retry fault. The printer has purged the maximum number of

consecutive sheets (fault P208).

No action required.

If the problem persists, notify your service representative.

P214 Scan system fault. The ROS intensity difference 3, as measured by the scan

detectors, is not balanced.

No action required.

If the problem persists, notify your service representative.

P215 Light leveler output failed. The laser output is too high. The light leveler is not

controlling the laser output.

No action required.

If the problem persists, notify your service representative.

P216 Interpolation connector

fault.

The interpolation connector is disconnected or faulty.

No action required.

If the problem persists, notify your service representative.

P218 ESS - IOT data link fault. At least one line of the 8-bit parallel data bus has

malfunctioned.

No action required.

If the problem persists, notify your service representative.

P219 ESS rolled over. The Printer Controller sent a meta reset command to the

printer prior to rolling over.

No action required.

If the problem persists, notify your service representative.

P290 ROS output fault. A ROS output fault has been detected.

No action required.

If problem persists, notify your service representative.

P291 ROS modulator fault. A ROS modulator fault has occurred.

No action required.

If problem persists, notify your service representative.

48-40 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

PRINTER CONTROLLER MESSAGES

Message Explanation/action

P292 ESS/IOT interface fault A failure has occurred in the contoller/printer interface.

No action required.

If problem persists, notify your service representative.

P293 Video data error fault. A video data fault has been detected.

No action required.

If problem persists, notify your service representative.

P294 24 volt power to pixel

board is missing.

P295 Serial Interface

Initialization fault.

P296 Serial Interface

Communication fault.

A 24 volt fault has occurred.

No action required.

If problem persists, notify your service representative.

A serial interface initialization failure has been detected.

No action required.

If problem persists, notify your service representative.

A serial interface communication failure has been detected.

No action required.

If problem persists, notify your service representative.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-41

PRINTER CONTROLLER MESSAGES

General system messages

Message Explanation/action

These messages may appear at the Printer Controller. The messages occur during general system operations, management of print jobs, and system activities that support the Xerox DocuPrint NPS system.

Diagnostic Job #<number> start, Service, <document name>, <timestamp>

***Error: Cancel, decomposition failed

***Error: PostScript Job Aborted PostScript Job was aborted.

***Error: SunRPCBinding.Error [requested service not available]

Failed to cancel document <number>which is being processed

Fast reset requested. Restarting... The sequencer has been restarted.

Restarting Sequencer No action required.

fd0:read failed (4010) fd0:bad format

A diagnostic job has been initiated from the service mode.

No action required.

A document has been cancelled due to a decomposition error.

No action required.

Check the output to make sure there is no data loss.

The Job Pool Manager database may have been corrupted. The Job Pool Manager automatically recovers by replacing the corrupted database with a new one. If it cannot successfully recover, you can recover it through the Wizard Mode. See “Using Wizard Mode” for the steps to recover the Job Pool Manager database.

An attempt to cancel a specific document failed. This document was being processed at the time of the “Cancel Document” entry and is ineligible for cancellation.

You tried to read from a disk that is not the same density as a previously read disk.

No action required: Unless the disk is damaged, the system automatically determines the correct format of the disk and performs the action you requested.

iobus level 13 interrupt not

serviced........

Log file is empty. There are no messages in the specified log file.

None of the specified documents can be cancelled.

***NVMRead Failed Command Terminated

PCL error: ABORTING A PAGE The printer aborted a page.

48-42 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

You rebooted the Printer Controller while doing something at the printer, such as pressing a button or opening a door. Power off the Printer Controller and power it on again. To avoid this error, always use the Halt System and Restart System commands.

No action required.

None of the specified jobs are eligible for cancellation.

There is a non-volatile memory (NVM) failure.

Contact your service representative for assistance.

Check the output to make sure there is no data loss.

Message Explanation/action

PRINTER CONTROLLER MESSAGES

PCL error: ALLOCATING MEMORY

PCL error: BAD FONT RESOURCE

The system is allocating memory.

No action required.

The system is unable to provide the font required by your job. Contact your system administrator.

PCL error: DISK FULL Try the operation again using a different disk.

PCL error: INITIALIZING DLG Initialization has started.

No action required.

PCL error: INITIALIZING FONT MANAGER

PCL error: MISSING FONT RESOURCE

Initialization has started.

No action required.

The font specified in your job is not available at the printer.

Select a different font and try again. If the font is required for your job, contact your system administrator.

- - premature end of document at page <page#>

Check the output of the job to ensure that the entire job has printed.

- - Prescan Process started Prescan has started.

No action required.

--Print Process started Printing has been started

No action required.

PS Unknown error type: RPCinitial, SunRPCBinding error contacting IOT Model: Sun RPCError in SunRPCBinding, Import registryNotAvailable, unreachable

READ FAILED [nn nn nn] fd0: CRC error blk nnn

*** RPC error SunRPCBinding error contacting Job Pool Manager: requested service not available

Sequencer of <date><time><timezone>

** Service Active - some operations may be disabled.

Still checking for UI port number....

Found one

The printer Model module has failed unexpectedly.

1. Restart system.

2. If the problem persists, notify your service representative.

You tried to execute the Install Fonts from Floppy command, but the disk you are using is damaged.

Try the operation again using a different disk.

The posted date is the software version of the Sequencer.

No action required.

You entered Show Status while the system was being serviced. Some operations may be disabled until the system is out of the service mode.

A search for a valid UI port number has found one.

No action required.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-43

PRINTER CONTROLLER MESSAGES

Message Explanation/action

SYSTEM COMMUNICATION FAULT, SEE MESSAGE AT CRT

This message displays at the DocuPrint printer. A Show Status entered at the Printer Controller may not display any printer messages. This is caused by the printer losing communication with the Printer Controller and not reporting any appropriate messages.

***Unspecified error: Job error opening job to JPM: Submit

Queueing has been stopped, and the Job Pool Manager is unable to accept the job.

Disabled

Document submission failed Start queuing.

***Text is lost because the maximum edit log size has been

The console window cannot display all the text you requested. The most current 50,000 bytes are displayed.

exceeded***

***Unspecified error: Job error promoting document <n>: Not Found

An incorrect job number has been entered when using the Promote Document command. Enter List Documents to identify specific job, then retry the Promote Document command.

Welcome to Cedar 11.0.7 of <date> This is an informational greeting message posted in the

Printing Activity log window.

X900 - IOT communication fault (check printer power).

The printer has been powered off.

1. Check cabling and connections.

2. Power on the printer.

Press continue This message appears when a task needing operator

attention is required, for example replenishing the paper tray, replacing a toner waste bottle, clearing a paper jam.

When the DocuPrint controller is processing a very complex job and the printer has already printed all the images received, the message “Press continue to resume printing” may be displayed with the message “Output caught up with input”. In this instance, do not press the Continue button. The printer will cycle up when the controller finishes processing the next page and sends it to the printer.

48-44 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

48. 48Printer Controller messages

Messages using Show Log

This section uses the following unique conventions:

<%d> or <%s> Generally, variable information depending on your configuration. <%d> indicates numbers, <%s> indicates text.

Note: “IOT” means printer engine throughout all messages.

You can enter Show Log at the PS-op> level to list message logs that enable you to determine the status of jobs that have been dispatched to your Xerox DocuPrint NPS printer.

PS-op>Show Log

1 /var/log/DocuPrint.Sat 2 /var/log/DocuPrint__accounting 4 /var/log/DocuPrint.Fri 5 /var/log/DocuPrint.Thu

Enter choice number <1>

Enter number of lines from the end to show (or “All”): 20

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-1

PRINTER CONTROLLER MESSAGES

You are concerned with messages that are issued to the DocuPrint log. All other DocuPrint logs, posted with the day of the week extension, are DocuPrint messages for that particular day.

The five DocuPrint message types are:

Each message is preceded by a timestamp and one of the following severity level indicators:

INFO: informational message

DEBUG: debug message

NOTICE: normal but significant condition

WARNING: warning condition

ERROR: error condition

CRIT: critical condition

ALERT: action must be taken immediately

EMERG: system is unusable.

Message Explanation/action

<ALERT>AppleTalk: AppleTalk error 2 occurred in operation <%s>

<ALERT>AppleTalk: error 6 occurred in operation <%s>

The system has run out of memory.

Restart the system.

The printer name chosen for AppleTalk is already being used by another AppleTalk entity in the same zone.

Reinstall the system (or just the AppleTalk software) using a different printer name for AppleTalk.

<ALERT>AppleTalk: error 7 occurred in operation <%s>

The AppleTalk diagnostic facilities have been given an incorrect argument.

The diagnostic routine will notify you of the error.

Use a correct argument.

<ALERT>AppleTalk: Job Pool Manager Error 13 returned from Procedure <%s>

The printer has run out of printer spool space and may postpone accepting jobs being submitted.

This situation should correct itself after some of the jobs have finished printing.

If the problem persists, restart the system.

<ALERT>AppleTalk: Received signal <%d> - aborting <%s> with core dump

An AppleTalk protocol translator process has failed.

If AppleTalk jobs can no longer be submitted to the printer or if one of the printer names no longer appears in the Macintosh Chooser window, restart the system.

48-2 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE

Message Explanation/action

PRINTER CONTROLLER MESSAGES

<ALERT>AppleTalk: Can’t connect to AppleTalk server

<ALERT> AppleTalk: RPC Error RPC: Can’t decode result

<ALERT> AppleTalk Server: All AppleTalk nodes are in use

<ALERT> AppleTalk Server: data link driver push failed - Unix error “invalid argument”

<ALERT> AppleTalk Server: Got unexpected packet (type %d) on aarp stream

<ALERT> AppleTalk Server: Received signal <%d> - aborting with core dump

The AppleTalk server has shut down.

1. Check cabling and connections.

2. Restart system before trying to send print jobs from the Macintosh.

The AppleTalk server has shut down.

Restart system before trying to send print jobs from the Macintosh.

256 AppleTalk nodes are already active on the network connected to the DocuPrint Printer Controller. AppleTalk jobs cannot be submitted until the number of active nodes is reduced.

Notify your system administrator.

Invalid arguments have been used.

Restart the system. If problem persists, notify your system administrator.

This message occasionally appears when the system is first booted.

If AppleTalk jobs can be submitted successfully, disregard this message.

The AppleTalk server has failed. AppleTalk jobs cannot be submitted.

Restart the system.

<ALERT> IOT Model: never obtained valid NVM info type

<ALERT> IOT Model: Unable to read A meter from IOT type

<ALERT> Job Pool Manager: Bulk data write failed (%m)

<ALERT> Job Pool Manager: Database error %d (%s) discovered during DB checkout

<ALERT> Job Pool Manager: Error opening bulk data file (No such file or directory)

<ALERT> Job Pool Manager: No default virtual printer has been set exiting.

The system nonvolatile memory is invalid. The DocuPrint Printer Controller was brought up when the printer was powered down.

Power on the printer.

The DocuPrint Controller was powered on when the printer was powered down.

Power on the printer.

Too many jobs are in the queue to be printed.

No action required. The system recovers when some of the jobs have finished printing.

The Job Pool Manager database is corrupted. The system should recover from this situation, but some information on print jobs may be lost.

If problem persists, notify your system administrator.

Job Pool Manager cannot identify target data file.

Contact your service representative for assistance.

Some file corruption has occurred on your system. Restart the system. If problem persists contact your service representative.

XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE 48-3

PRINTER CONTROLLER MESSAGES

Message Explanation/action

<ALERT> Job Pool Manager: Received signal%d - aborting with core dump

<ALERT> Job Pool Manager: Unix error "not enough memory" on attempted fork

<ALERT> Job Pool Manager: Unable to fork bulk data transfer process (Not enough memory)

<ALERT> Job Pool Manager: Unrecoverable Database error <%d><%s> occurred

<ALERT> Job Pool Manager: Unrecoverable Database error... / var/db/core: core file from jpm /var/ db/core removed

<ALERT> Lpd translator Lost connection to remote system while accepting command input

The Job Pool Manager has failed.

Restart the system.

The system is unable to start up due to not enough memory. Restart the system. If problem persists contact your service representative.

The Job Pool Manager is unable to transfer data due to memory deficiency.

Restart the system.

If problem persists, notify your system administrator.

The Job Pool Manager database has been corrupted.

The Job Pool Manager automatically recovers by replacing the corrupted database with a new one. If it does not recover automatically, use the Config Utility to reinitialize the database.

The Job Pool Manager database has been corrupted.

The Job Pool Manager automatically recovers by replacing the corrupted database with a new one. If it does not recover automatically, use the Config Utility to reinitialize the database.

<ALERT> Lpd translator: The Job Pool Manager appears to be down

<ALERT> Lpd translator: Received signal %d - aborting with core dump

<ALERT>Lpd translator: Job Pool Manager Error 13 returned from procedure <%s>

<ALERT> Lpd translator: Unable to determine service information for printer/tcp

<ALERT> Lpd translator: Unexpected end of file during control file transmission

<DEBUG>IOT Model: IOT Model Server for <%d><%s>

Resend the data.

Job Pool Manager is unavailable.

Restart the system.

Lpr protocol translator process has failed. The system usually continues to function normally.

If lpr jobs can no longer be submitted to the printer, restart the system.

The system memory has been exceeded.

Restart the system.

The “/etc/services” file has incorrect information.

Notify your service representative.

Error occurred on the client machine that dispatched the job to the Printer Controller.

No action required at the Printer Controller. Fix problem at the client machine

The printer Model server is up and running.

No action required.

48-4 XEROX DOCUPRINT 4050/4090/4850/4890/92C NPS MESSAGES GUIDE