Xblue Networks x16 User Manual

X16 User Guide

XBLUE Networks

X16

Telephone User guide

Index

XBLUE Networks © Copyright 2007

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X16 User Guide

Revision Table

Revision	Description of Changes		Date Released
Preliminary Release – PAL			11/2007
	Page 13 – There was a hidden line behind the
	graphic.
	Page 14 – Adjusted numbering within “Add new
	Record”.
	Page 18 – added a voice mail button graphic
	Page 20 – adjusted graphic to exclude VM
	Page 29 – Busy CO Line – added New LIU
	function.
	Page 33 – fixed typo in call forwarding
	Page 36 – fixed typo in Muted Ring
	Page 36 – fixed typo in New Message Playback
	Page 39	– fixed typo in Set Relocation
	Page 40	– fixed typo in Transfer
	Page 45	– fixed typo in One Touch Record
	Page 46	– fixed typos in Using AME

Table	Reproduction, publication, or duplication of this manual, or any part thereof, in any
of	manner, mechanically, electronically, or photographically, is strictly prohibited.
Contents	© Copyright 2006 by XBLUE Network, LLC. All rights reserved.
	The information contained in this document is subject to change without notice and should
	not be construed as a commitment by XBLUE Networks, LLC,; XBLUE Networks, reserves
	the right, without notice, to make changes to equipment design as advances in engineering
	and manufacturing methods warrant.
	Trademarks: XBLUE, XBLUE Networks, X16 are trademarks of XBLUE Networks, LLC. All
	trademarks are the property of their respective owners.

Set Time and Date, 38	Access, 18
Speakerphone, 38, 39	Auto Attendant, 28
Volume, 11	Delete Messages, 46
Speed dial bins, 38	Memo Recording, 35
Telephone	Operation, 44
Relocation, 38	Outgoing Message, 46
Telephone Callouts, 8	Personal Mailbox, 37
Termination Box, 38	Play Messages, 36
Time and Date	Play New Messages, 45
Setting, 38	Quick Start Guide, 46
Time in Display, 39	Remote Commands, 48
Transfer, 39	VoIP, 7, 11
Call Transfer, 39	Volume
Direct to Voice Mail, 39	Ringing, 12
Troubleshooting	Volume Adjustments, 39
LCD Idle Mode, 43	Volume Control, 11, 34
Underwriters Laboratories, 6	Handset, 34
View Records, 13	Headset, 34
Voice Mail, 18, 40

Index

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Index

X16 User Guide

Intercom, 40 Paging, 34

Placing Calls, 10 Tone Plant, 41

Intercom Volume

Forced Tone Ringing, 12 Handset, 12 Speakerphone, 12

Introduction, 7 Lamp Cadence, 41 Lamps on Phone, 41 LCD

Idle Display, 43

Line Status Detection, 34

Mailboxes

Remote Commands, 48 Make a Call, 10

Meet Me Paging, 36

Meet Me Answer (Paging), 36 Memo Recording, 44

Voice Mail, 35

Message Waiting, 35 Multilingual Display, 35 Music on Hold, 36 Mute, 36, 41

Muted Ringing, 36

Navigation Keys, 9, 20, 36 Network

Calls, 10

Placing Calls, 10, 11 Network Volume

Handset, 12 Speakerphone, 12

One Touch Record, 31

One-Way Paging, 36

Outgoing Message, 44 Voice Mail, 46

Outside Call, 11 Paging, 36

Meet Me, 36

Meet Me Answer, 36

Pause, 37, 41

Personal Mailbox, 44

Phone Book, 13

Add New Phone Book Record,

14

Phone Book Dialing, 37

Privacy Release, 30, 37

Programmable Buttons, 37

Programmable Feature Button

DSS/BLF Key, 26

Feature Keys, 26

Programming Steps, 27

SPD Key, 26

Programming

Feature Buttons, 26

Phone, 19

Phone Setup, 21

Phone Setup Parameters, 20

System, 19

Quick Start

Voice Mail, 46

Record, 41

One Touch, 45

Redial, 37, 41

Remote Access

Codes, 48

Mailbox, 48

Ring Alert, 38

Ringer Volume Control, 38

Ringing, 39

Audible, 38

Visual, 38

Volume, 11

Room Monitor, 38

Set Date & Time

Caller ID, 15

Set Relocation, 38

Table of Contents
TABLE OF CONTENTS .....................................................................................	3
NOTICES........................................................................................................	6
FCC INFORMATION ........................................................................................	6
INTRODUCTION .............................................................................................	7
FEATURES......................................................................................................	7
TELEPHONE CALLOUTS .....................................................................................	8
BACKLIT LCD DISPLAY ....................................................................................	8
DEFAULT BUTTON LAYOUT ................................................................................	9
NAVIGATION KEYS ..........................................................................................	9
GETTING STARTED.......................................................................................	10
ANSWERING A CALL .......................................................................................	10
MAKING A CALL............................................................................................	10
Intercom ...........................................................................................................	10
Telephone Line (CO Line) ...................................................................................	11
VOLUME CONTROL ........................................................................................	11
Ringing Volume..................................................................................................	12
Speakerphone Intercom Volume .........................................................................	12
Speakerphone Network Volume ..........................................................................	12
Handset Intercom Volume ..................................................................................	12
Handset Network Volume ...................................................................................	12
Forced Ringing Intercom Volume ........................................................................	12
PHONE BOOK ...............................................................................................	13
View Records.....................................................................................................	13
Dial displayed record..........................................................................................	13
Delete Phone Book Records ................................................................................	13
Add New Record ................................................................................................	14
CALLER ID ...................................................................................................	15
Navigating through Caller ID...............................................................................	16
Receiving Caller ID.............................................................................................	17
VOICE MAIL .................................................................................................	18
PROGRAMMING............................................................................................	19
NAVIGATION KEYS ........................................................................................	20
PHONE SETUP ...........................................................................................	21
PROGRAMMABLE FEATURE BUTTONS ..................................................................	26

Table of Contents

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Contents of Table

X16 User Guide
Programming Steps............................................................................................	27
FEATURES....................................................................................................	28
DESCRIPTION AND OPERATION.........................................................................	28
ALL PAGE...................................................................................................	28
ANSWERING MACHINE EMULATION ....................................................................	28
AUTO ATTENDANT - VOICE MAIL (STANDARD)......................................................	28
BACKLIT BLUE LCD DISPLAY ...........................................................................	28
CALL PICK UP ..............................................................................................	29
CALL TIMER................................................................................................	29
CALLER ID AND CALL WAITING CALLER ID (TYPE 1 & TYPE 2).................................	29
CO LINE BUSY/IDLE STATUS (LED)..................................................................	29
CO LINE RINGING – PER EXTENSION .................................................................	30
CONFERENCE – 3-WAY...................................................................................	30
CONFERENCE – EXPRESS CONFERENCE ...............................................................	30
CONVERSATION RECORDING – VOICE MAIL (STANDARD).........................................	31
DAYLIGHT SAVINGS – AUTOMATIC (USING CID)...................................................	31
DIRECT CO LINE ACCESS ...............................................................................	31
DIRECT MAILBOX TRANSFER - VOICE MAIL (STANDARD) .........................................	31
DIRECT STATION SELECT – BUSY LAMP FIELD ......................................................	32
DISTINCTIVE RINGING – RINGER TYPE ...............................................................	32
DO NOT DISTURB (DND) ..............................................................................	32
FLASH .......................................................................................................	32
FLASH TIMER ..............................................................................................	32
FORWARD ..................................................................................................	32
HANDS FREE CALLING....................................................................................	33
HANDSET/HEADSET VOLUME CONTROL...............................................................	34
HEADSET ACTIVATION ...................................................................................	34
HOLD........................................................................................................	34
HOT DIAL PAD ............................................................................................	34
INTERCOM CALLING ......................................................................................	34
INTERCOM PAGING .......................................................................................	34
LINE STATUS DETECTION (LINE IN USE).............................................................	34
MEMO RECORDING - VOICE MAIL (STANDARD).....................................................	35
MESSAGE WAITING (TELEPHONE COMPANY-FSK) .................................................	35
MULTILINGUAL EXTENSIONS ............................................................................	35
MUSIC ON HOLD INPUT..................................................................................	36
MUTE WITH LED INDICATION ..........................................................................	36
MUTED RING (RING ALERT)............................................................................	36
NAVIGATION KEYS ........................................................................................	36
NEW MESSAGE PLAYBACK - VOICE MAIL (STANDARD).............................................	36
PAGING .....................................................................................................	36
MEET ME ANSWER (PAGING)...........................................................................	36

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Index

All Page, 28, 41

Answer a Call, 10

Answering Machine Emulation, 28,

45

Auto Attendant

Voice Mail, 28

Automatic Daylight Savings

Caller ID, 31

Backlit LCD Display, 28, 29

Busy Lamp Field, 10, 32

Button Layout

Default, 9

Call Timer, 29

Caller ID, 15

Call Waiting Caller ID, 29

Daylight Savings Automatic, 31

Delete, 15

Navigating, 16

Receiving, 17

Review, 15

Central Office, 10

CO Line Busy, 29

CO Line Ringing, 30

Conference, 41

Conference, 30

Express Conference, 30

Operation, 30

Conversation Recording, 31

Daylight Savings, 31

Delete All Records

Phone Book, 14

Delete Phone Book Records, 13

Deleting

Voice Mail Messages, 46

Dial Displayed Record, 13

Dialing

Tone/Pulse, 39

Direct Line Access, 31

Direct Mailbox Transfer

Inside Calls, 31

Outside Calls, 31

Direct Station Select, 10, 32

Distinctive Ringing, 32

DND, 41

Do Not Disturb, 32

FCC Information, 6

Feature Button, 10

Features, 7

Flash

Flash, 32

Key, 41

Timer, 32

Forward, 32

External, 33

TRK2TRK, 32

Voicemail, 32

Function

LED Status, 42

Ringing Cadence, 42

Functions, 41

Hands Free Calling, 33

Handset, 39, 40

Volume, 11

Headset, 41

Headset Activation, 34

Hearing Aid Compatible, 6

Hold, 34

Hot Dial Pad, 34

Intercom

Call, 10

Calling, 34

Calls, 10

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Index

X16 User Guide

Remote Commands

Mailboxes may be accessed from outside of the system using a telephone with standard DTMF (Touchtone®) dialing.

Remote Access

Call into the system and let the Auto Attendant answer the call and then dial the desired extension number. If the extension is forwarded to voicemail, and the mailbox answers, enter the “Remote Access code” (default remote access code is 123) which is programmed in the “Phone Programming Area”.

Once connected remotely, the system will prompt you through the remote control menu.

	1	2	3
	Replay Previous Message	Play All New Messages	Skip to Next Message
		2# Play All Messages
MailVoice	4	5	6
	Record Memo	Stop	Play Personal OGM
	7	8	9
			Repeat this Menu
	**	0	#
	** - Erase Playing	Transfer to Auto
	Message	Attendant

PAUSE.......................................................................................................	37
PERSONAL MAILBOX - VOICE MAIL (STANDARD) ...................................................	37
PHONE BOOK DIALING...................................................................................	37
PRIVACY (PRIVACY RELEASE)...........................................................................	37
PROGRAMMABLE BUTTONS (12)........................................................................	37
REDIAL (LAST 6 NUMBER REDIAL) ....................................................................	37
RING ALERT (MUTED RINGING) .......................................................................	38
RINGING (AUDIBLE AND VISUAL) .......................................................................	38
RINGER VOLUME CONTROL .............................................................................	38
ROOM MONITOR ..........................................................................................	38
SET TIME AND DATE (AUTOMATIC) ...................................................................	38
SET RELOCATION .........................................................................................	38
SPEAKERPHONE WITH LED..............................................................................	38
SPEED DIAL BINS .........................................................................................	38
TIME IN DISPLAY..........................................................................................	39
TONE/PULSE...............................................................................................	39
TRANSFER – EXTENSION TO EXTENSION..............................................................	39
TRANSFER – DIRECT TO VOICE MAIL .................................................................	39
VOLUME ADJUSTMENTS ..................................................................................	39
VOICE MAIL (STANDARD) ...............................................................................	40
FUNCTIONS .................................................................................................	41
Features and LED function..................................................................................	41
Lamp Cadence ...................................................................................................	41
Lamps on Phone ................................................................................................	41
Intercom Tone Plant ..........................................................................................	41
LED Cadence and Status Table ...........................................................................	42
Ringing Cadence ................................................................................................	42
IDLE LCD DISPLAY .......................................................................................	43
VOICE MAIL .................................................................................................	44
AUTO ATTENDANT......................................................................................	44
PERSONAL MAILBOX ..................................................................................	44
Memo Recording................................................................................................	44
Once Touch Record............................................................................................	45
Answering Machine Emulation (AME) ..................................................................	45
Playing New Messages .......................................................................................	45
Deleting Messages .............................................................................................	46
Voice Mailbox Quick Start Guide..........................................................................	46
Getting Started: .................................................................................................	46
INDEX..........................................................................................................	49

Table of Contents

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X16 User Guide

Notices

Hearing Aid Compatibility:

The digital telephone endpoints are hearing aid compatible, as defined in section 68.316 of Part 68 FCC Rules and Regulations.

UL/CSA Safety Compliance:

The X16 system has met all safety requires, and found to be in compliance with the Underwriters Laboratories (UL) 60950-1.

	Warning: This service information is designed for experienced repair technicians
	only and is not designed for use by the general public. It does not contain
	warnings or cautions to advise non-technical individuals of potential dangers in
	attempting to service a product. Products powered by electricity should be
Notices	serviced or repaired only by experienced professional technicians. Any attempt to
	service or repair the product or products dealt with in this service information by
	anyone else could result in serious injury or death.
	This equipment generates, uses, and can radiate radio frequency energy, and
	if not installed and used properly, that is, in strict accordance with the
	instruction manual, may cause interference to radio and television reception.
	This equipment has been tested and found to comply with the limits for a
	Class B computing device in Subject J of Part 15 of FCC Rules, which are
	designed to provide reasonable protection against such interference.
	However, there is no guarantee, or warranty, that interference will not occur
	in a particular installation. If this equipment causes interference or fails to
	operate correctly, due to radio frequency interference (RFI) or
	electromagnetic interference (EMI), it will be fixed at the owners’ expense.
	FCC Information
	Provide the Telephone Company with the following FCC Information:
	Item	Specification
	FCC Registration	D6XKH05BX16
	Ringer Equivalence	0.5B
	Networks Address Signaling	E
	Required Network Interface	RJ11 & RJ14

Use the up or down navigation buttons to scroll through the programming choices, Press the center navigation button to select the “VoiceMail Setup” parameter.

Use the up or down navigation buttons to scroll through the programming choices, Press the center navigation button to select the “Personal OGM” parameter.

AUTOÆPersonalMUTEOGM

Clear My VMSG

Press the center navigation button to select “Play” to listen to the current message.

To change the message use the down navigation button to scroll to ”Re-Record“ and press the center navigation button, and lift the handset to begin recording.

Press the center navigation button again to “Stop” the recording, and preview the newly recorded message.

Hang up the handset to accept the new message or select “Re-Record” to rerecord the Outgoing Message.

Voice Mail

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Mail Voice

X16 User Guide

•Each message is automatically saved after it has been played. To scroll through saved messages, use the left and/or right navigation keys.

Notes:

1)Messages will play in order that they are received.

2)While a message is playing, use the up or down navigation key to scroll through Pause, Volume, and Exit. Press the select navigation button to select, the desired action.

3)While a message is playing and the left navigation key is pressed, the previous message will be played, or if it is the first message, the message will be repeated.

4)While a message is playing and the right navigation key is pressed, the next message will be played. However, if it is the last message in the list, a prompt will be played, “End all Messages”.

Deleting Messages

After listening to a message, it will automatically be saved in the voice mailbox. To delete the message, press the “Delete” button twice or the “Delete” button and the center Navigation Key while the message is playing. The voice mail message will be deleted and the next message will automatically begin to play.

Note:

The message is permanently deleted and cannot be recovered. If an extension is unplugged for more than 120 seconds, all of voice mail messages for that extension will be deleted.

Voice Mailbox Quick Start Guide

Although each voice mailbox comes with a prerecorded outgoing message, recording a new outgoing message is a nice way to personalize the way the mailbox answers incoming calls.

Getting Started:

With your handset on hook...Personal Outgoing Messages are accessed in the voice mailbox area under the “Programming” Parameter.

Press the “Programming” button to enter the programming mode, and then Press the center navigation button to access the Phone Setup area.

AUTOÆPhoneMUTESetup

System Setup

Introduction

The X16 system is a full featured, next generation, multi-line business telephone system ideal for both home and small office environments. It comes equipped to interface with 4 Central Office (CO) Lines, equipped to receive Caller ID, and sixteen (16) proprietary digital telephone endpoints.

The system can be expanded to accommodate an additional two (2) CO Lines, allowing a maximum configuration of six central office telephone lines. Or the system may be configured with 4 CO Lines and 2 Voice over IP (VoIP) Session Initiation Protocol (SIP) Media Gateways and sixteen proprietary digital telephone endpoints. In addition, the system comes standard with Auto Attendant and all digital telephone endpoints have a personal digitally integrated voice mailbox.

Features

Auto Attendant	Intercom Paging	Introduction
Answering Machine Emulation	Meet Me Answer (Paging)
Audible and Visual Ringing	Memo Recording
Backlit LCD Display	Message Waiting (Telco-FSK)
Call Timer	Multilingual Display per Extension
Call Transfer	Music on Hold Internal/External
Caller ID and Call Waiting Caller ID	Mute with LED indication
CO Line Busy/Idle Status (LED)	Navigation Keys
CO Line Ringing (programmable)	New/All Message Play
Conference (3-way)	Voice Mail
Conversation Recording	Phone Book Dialing
Daylight Savings (Automatic with	Programmable Buttons (12)
Caller ID)
Direct Mailbox Transfer	Programmable Pause (Speed Bins)
Direct Station Select – Busy Lamp	Redial
Field
Display Number Dial	Remote Message Pickup
Distinctive Ringing	Ringer Volume Control
Do Not Disturb	Set Time and Date
Flash Timer	Speakerphone with LED
Handset/Headset Volume Control	Speed Dial Buttons
Headset Activation	Time in Display
Hold	Tone/Pulse
Intercom Calling	Voice over IP (VoIP) - future

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X16 User Guide

Telephone Callouts	Backlit Display

Navigation Keys

Integrated

Headset

Programmable

Keys

Introduction
		Speakerphone Button

Backlit LCD Display

Time, Date and Day

			Extension
New Voicemail
			Number
Phone Book			Line Keys
	Caller ID Log	Program Key

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Once Touch Record

While speaking to an outside party, you may press the record button and record the current conversation. The message will be saved as a new voice mail message in your personal mailbox.

Answering Machine Emulation (AME)

This feature “Mimics” the call screening feature of an answering machine. Five seconds after a call is answered by an extension users’ voice mailbox, that user can monitor/screen the caller as they leave a message.

The extension user will receive a warning tone, which indicates that a caller has been answered by their voice mailbox. The user has the option to monitor the call, or ignore the alert, and allow the caller to leave a message. Once the user has selected to monitor the caller, they have the option to leave the caller undisturbed (leaving a message) or to retrieve the caller from the voice mailbox and be connected to the caller for a live conversation.

Using AME		Mail
•	The extension must be forwarded to Voice Mail.	Voice
•	The Telephone Company Central Office Line may be transferred directly

into the user’s voicemail box, or transferred and ring at the extension until it is forwarded to voice mail.

• If a call is transferred to your extension or directly into your voice mailbox, AME is available once the Line button turns green. You may press the center navigation button to monitor the message being left.

• Lift the handset to speak live to the calling party.

• Press the left or right navigation button to exit the AME without intercepting the call.

Playing New Messages

The center navigation button will flash when you have a new voice mail message. In addition, the display will indicate how many new voice mail messages you have.

To access your voice mailbox:

•From an idle telephone

o Press the center navigation key. (No password required) o The voice mail count will be announced

o The time and weekday will be announced

oThe messages will play in the order that they are received.

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