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SERVICE MANUAL
“MATRIX”
18.2 CU FT TOP MOUNT REFRIGERATOR
WRT138FZDB**, WRT138FZDM**, WRT138FZDW**
*All Engineering Versions
W10881764
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FORWARD
This Whirlpool Service Manual, (Part No. W10881764), provides the In-Home Service Professional with
service informaon for the “18.2 CU FT TOP MOUNT REFRIGERATOR.”
The Wiring Diagrams used in this Service Manual are typical and should be used for training purposes
only. Always use the Wiring Diagram supplied with the product tech sheet when servicing the
refrigerator.
For specic operang and installaon informaon on the model being serviced, refer to the “Use and
Care Guide” or “Installaon Instrucons” provided with the refrigerator.
GOALS AND OBJECTIVES
The goal of this Service Manual is to provide informaon that will enable the In-Home Service
Professional to properly diagnose malfuncons and repair the “18.2 CU FT TOP MOUNT
The objecves of this Service Manual are to:
• Understand and follow proper safety precauons.
• Successfully troubleshoot and diagnose malfuncons.
• Successfully perform necessary repairs.
• Successfully return the refrigerator to its proper operaonal status.
REFRIGERATOR.”
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our
products by anyone other than authorized In-Home Service Professionals.
Copyright © 2016, Whirlpool Corporaon, Benton Harbor, MI 49022
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TABLE OF CONTENTS
18.2 Cu Ft Top Mount Refrigerator
SECTION1—GENERALINFORMATION
REFRIGERATOR SAFETY ......................................................................................................................1-2
MODEL & SERIAL NUMBER LABEL LOCATION....................................................................................1-3
TECH SHEET LOCATION .......................................................................................................................1-3
NOTES .................................................................................................................................................1-4
SECTION2—THEORYOFOPERATION
DIAGNOSTICS & TROUBLESHOOTING: SAFETY INFORMATION ........................................................2-2
POWER DISTRIBUTION .......................................................................................................................2-3
REFRIGERATION SYSTEM....................................................................................................................2-4
WATER & ICE SYSTEM .........................................................................................................................2-5
DEFROST SYSTEM ...............................................................................................................................2-5
LIGHTING SYSTEM ..............................................................................................................................2-5
NOTES .................................................................................................................................................2-6
SECTION3—DIAGNOSTICS&COMPONENTACCESS
DIAGNOSTICS .....................................................................................................................................3-2
COMPONENT ACCESS .........................................................................................................................3-3
18.2 Cu Ft Top Mount Refrigerator
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PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES (inside back cover)
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GENERAL INFORMATION
Section 1:
General Information
This secon provides general safety, parts, and informaon for
the “18.2 Cubic Foot Top Mount Refrigerator”
n Refrigerator Safety
n Model & Serial Number Locaon
n Tech Sheet Locaon
18.2 Cu Ft Top Mount Refrigerator
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GENERAL INFORMATION
Refrigerator Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
You can be killed or seriously injured if you don't immediately
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
follow
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