Whirlpool French Door User Manual
FRENCH DOOR
BOTTOM MOUNT
REFRIGERATOR
W11218740B
USE & CARE GUIDE
WWW.WHIRLPOOL.COM
U.S.: 1-800-253-1301
WWW.WHIRLPOOL.CA
CANADA: 1-800-807-6777
TABLE OF CONTENTS
Congratulations on your purchase and welcome to the
Whirlpool Brand family of high-quality appliances. Your
new Whirlpool® French Door Refrigerator combines
advanced cooling technology with simple operation and
high efciency.
Each appliance that leaves our factory is inspected
thoroughly to ensure that it is working properly.
REFRIGERATOR SAFETY ..............................................................3
Proper Disposal of Your Old Refrigerator ........................................4
PARTS AND FEATURES ................................................................5
What’s New Behind the Doors? ................................................... 5
INSTALLATION INSTRUCTIONS ...................................................6
Unpack the Refrigerator ...............................................................6
Location Requirements ................................................................7
Remove and Replace Refrigerator Doors ....................................8
Remove and Replace Freezer Drawer Front .............................11
Electrical Requirements .............................................................12
Water Supply Requirements ......................................................12
Connect the Water Supply .........................................................12
Handle Installation and Removal ...............................................14
Refrigerator Leveling, Door Closing and Alignment ..................16
FILTERS AND ACCESSORIES ....................................................17
Water Filtration System ..............................................................17
Install Air Filter (on some models) ..............................................18
Install Produce Preserver (on some models) .............................19
Accessories ................................................................................20
REFRIGERATOR USE ..................................................................21
Opening and Closing Doors .......................................................21
Using the Controls .....................................................................21
Water and Ice Dispensers ..........................................................24
Ice Maker and Ice Storage Bin (on some models) ....................25
Please read the Use and Care Instructions in this
guide before operating your new refrigerator. Like all
appliances, your refrigerator may require maintenance
or repair from time to time, but you can help to ensure
that your refrigerator provides many years of reliable
service by following the instructions in this guide.
REFRIGERATOR FEATURES .......................................................27
Refrigerator Shelves ...................................................................27
Crisper Drawers/Pantry Drawer/Crisper Cover .........................27
Crisper Humidity Control ...........................................................28
Temperature-Controlled Drawer ................................................28
Door Bins ....................................................................................29
Pizza Pocket and Drawer Divider ..............................................29
REFRIGERATOR CARE ...............................................................30
Cleaning .....................................................................................30
Lights ..........................................................................................31
Vacation and Moving Care .........................................................31
TROUBLESHOOTING ..................................................................32
Operation ....................................................................................32
Noise ..........................................................................................33
Temperature and Moisture .........................................................34
Ice and Water .............................................................................35
Doors ..........................................................................................37
PERFORMANCE DATA SHEETS .................................................39
WARRANTY ..................................................................................40
SERVICE NUMBERS ............................................... BACK COVER
2
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
follow instructions.
You
can be killed or seriously injured if you don't
instructions.
follow
WARNING:
■ Plug into a grounded (earthed) outlet.
■ Do not remove ground prong.
■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■ Remove doors from your old refrigerator.
■ Use nonflammable cleaner.
■
Do not store or use petrol, flammable liquids or gas in the
vicinity of this or other electrical appliances. The fumes can
cause fires or explosions.
■ Do not store explosive substances such as aerosol cans
with a flammable propellant in this refrigerator.
■ Do not use or place electrical devices inside the refrigerator
compartments if they are not of the type expressly
authorized by the manufacture.
■ Use two or more people to move and install refrigerator.
■ Disconnect power before installing ice maker (on ice maker
kit ready models only).
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
SAVE THESE INSTRUCTIONS
■ A qualified service technician must install the water line and
ice maker.
Connect to a potable water supply only.
■
■ Use a sturdy glass when dispensing ice (on some models).
This appliance is not intended for use by persons (including
■
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
■ Children should be supervised to ensure that they do not
play with the appliance.
■ To avoid the risk of children becoming trapped and
suffocating, do not allow them to play or hide inside the
refrigerator.
■ If the power supply cord is damaged, it must be replaced by
the manufacturer or its service agent or a similarly qualified
person.
3
REFRIGERATOR SAFETY
Proper Disposal of
Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators are still
dangerous—even if they will sit for “just a few days.” If you are
getting rid of your old refrigerator, please follow these instructions
to help prevent accidents.
Before You Throw Away Your Old
Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that
children may not easily climb inside.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
4
PARTS AND FEATURES
BAC
D
E
F
G
H
I
A. Ice maker
B. Air lter
C. Water lter
D. Door bins
E. Crispers
F. Pantry drawer
G. Freezer drawer
H. LED ramp-on lighting
I. In-Door-Ice® ice
dispensing system
J. Platter Pocket
J
What’s New Behind the Doors?
Your Whirlpool® French door refrigerator comes equipped with various
Energy and Normal Operating Sounds
Your new French Door Bottom Mount refrigerator has been
designed to optimize energy efciency, and better regulate
temperatures to match cooling demand. You may notice that it
operates differently from your previously owned refrigerator. It is
normal for the high-efciency compressor to run for extended
periods of time at varying speeds in order to consume only the
energy necessary for optimum efciency. In addition, during
various stages of the cooling cycle, you may hear normal
operating sounds that are unfamiliar to you.
More Storage Space
The French Door Bottom Mount has the most fresh food storage
space available, including a full-width, temperature controlled,
pantry drawer perfect for storing veggie trays or party platters.
In-Door-Ice® Ice Dispensing System
The ice storage bin located in the door provides an entire extra
shelf of storage space, and the storage bin is removable for easy
access to ltered ice.
Dual Evaporator (on some models)
The refrigerator and freezer compartments have dedicated
evaporators to provide fresh and frozen foods with separate
climates. Frozen food stays cold and dry, while fresh food
remains at the ideal temperature and humidity.
Platter Pocket
This full-width slide-out shelf tucked between the crispers and
the lowest shelf is perfect for leftover family-sized casserole
dishes, pizza boxes, and large party platters.
innovative storage and energy-efcient features.
Water Filter
NSF® Certied lter reduces chlorine taste and odor, particulates
(class I), lead, and mercury. Replacing the water lter every 6
months ensures clean, ltered drinking water.
Air Filter
An air lter is 15 times more powerful than baking soda at
reducing common food odors inside the refrigerator.
Produce Preserver (on some models)
Ethylene is a natural gas produced by fruits and vegetables to
promote ripening. The Produce Preserver absorbs ethylene, to
delay the over-ripening of fresh produce. As a result, certain
produce items will stay fresh longer.
CoolVox® Kitchen Sound System (on some models)
We made the kitchen pulse with energy by adding music where
it’s never been before. The CoolVox® kitchen sound system pairs
easily with smart phones, tablets or other Bluetooth®† mobile
devices.
Water Dispenser with Measured Fill
(on some models)
The measured ll feature allows you to dispense the desired
amount of ltered water.
†®BLUETOOTH is a registered trademark of Bluetooth SIG, Inc.
5
INSTALLATION INSTRUCTIONS
LED Lighting
The LED lights do not ever need to be replaced.
MicroEdge® Glo Shelves (on some models)
Industry-exclusive MicroEdge® Glo shelves make every snack
stand out in your refrigerator. By moving LED lighting to a new
spot under the shelves, this leading-edge technology elevates the
look and feel of your refrigerator.
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your ngers. Wipe with warm water
and dry.
■ Do not use sharp instruments, rubbing alcohol, ammable
uids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see “Refrigerator Safety.”
■ Dispose of/recycle all packaging materials.
Door Alarm
A helpful alarm sounds when the refrigerator door or freezer
drawer is left ajar.
Power Outage Indicator
If the power should go out while you are away from home, this
indicator will let you know the refrigerator has been without
power.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Clean Before Using
After you remove all of the packaging materials, clean the inside
of your refrigerator before using it. See the cleaning instructions
in “Refrigerator Care.”
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
6
INSTALLATION INSTRUCTIONS
Location Requirements
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
IMPORTANT: This appliance is intended to be used in household
and similar applications such as:
■ Staff kitchen areas in shops, ofces and other working
environments;
■ Farm houses and by clients in hotels, motels and other
residential type environments;
■ Bed and breakfast type environments;
■ Catering and similar non-retail applications.
To ensure proper ventilation for your refrigerator, allow for a
minimum 1/2" (1.25 cm) of space on each side and at the top.
Allow for a minimum 1" (2.54 cm) space behind the refrigerator.
If your refrigerator has an ice maker, allow extra space at
the back for the water line connections. When installing your
refrigerator next to a xed wall, leave a 3³⁄4" (9.5 cm) minimum
space between the refrigerator and wall to allow the door to
swing open.
NOTE: This refrigerator is intended for use in a location where
the temperature ranges from a minimum of 55°F (13°C) to a
maximum of 110°F (43°C). The preferred room temperature
range for optimum performance, which reduces electricity usage
and provides superior cooling, is between 60°F (15°C) and 90°F
(32°C). It is recommended that you do not install the refrigerator
near a heat source such as an oven or radiator.
1/2" (1.25 cm)
3³⁄4" (9.5 cm)
7
INSTALLATION INSTRUCTIONS
Remove and Replace Refrigerator Doors
NOTE: Measure the width of your door opening, to see whether or not you need to remove the refrigerator doors to move the
refrigerator into your home. If door removal is necessary, see the following instructions.
IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator
control OFF. Unplug the refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors.
Gather the required tools and read all instructions before removing doors.
TOOLS NEEDED: 3/16" hex key wrench and a #2 Phillips screwdriver
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Door Removal and Replacement
Rem
Style 1 – Water Dispenser
Tubing Connection
A
Wiring Plug
Style 2 – Water Dispenser
Tubing Connection
A
A. Outer RingA. Outer Ring
Top Right Hinge
B
C
A
D
A. 3/16" Internal Hex-Head Screws
B. Hinge Cover Screw
C. Top Hinge Cover
D. Top Hinge
Top Left Hinge
BA
C
A. 3/16" Internal Hex-Head Screws
B. Ground Wire (Do Not Remove)
C. Do Not Remove Screws
8
INSTALLATION INSTRUCTIONS
A
B
C
D
WARNING
A
B
Remove Right-Hand Refrigerator Door
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
1. Unplug refrigerator or disconnect power.
2. Keep the refrigerator doors closed until you are ready to lift
them free from the cabinet.
NOTE: Provide additional support for the refrigerator door
while the hinges are being removed. Do not depend on the
door gasket magnets to hold the door in place while you are
working.
3. Using a Phillips screwdriver, remove the cover from the Top
Hinge.
4. Using the 3/16" hex key wrench, remove the two internal hex
head screws from the top hinge, and set aside.
NOTE: Do not remove the two locator screws. These screws
will help you align the hinge when you replace the door.
Remove Left-Hand Refrigerator Door
IMPORTANT: The tubing and wiring for the water dispenser run
through the left-hand door hinge, so they must be disconnected
before removing the door.
1. Using a Phillips screwdriver, remove the cover from the top
hinge.
A. Top hinge cover screw B. Top hinge cover
2. Disconnect the water dispenser tubing located on top of the
door hinge.
Style 1 - Press the outer ring against the face of the tting
and gently pull the dispenser tubing free.
NOTE: The water dispenser tubing remains attached to the
left-hand refrigerator door.
AB
A. Top hinge cover screw
B. Top hinge cover
Use two or more people to lift the refrigerator door.
Failure to do so can result in back or other injury.
5. Lift the refrigerator door from the bottom hinge pin. The top
hinge will come away with the door.
Excessive Weight Hazard
C. 3/16" Internal hex head
screws
D. Top hinge
A. Outer ring
B. Face of tting
9
INSTALLATION INSTRUCTIONS
A B
C
Style 2 - Firmly pull up on the clasp. Then, pull the tubing out
of the tting.
NOTE: The water dispenser tubing remains attached to the
left-hand refrigerator door.
3. Disconnect the wiring plug located on top of the door hinge.
■ Grasp each side of the wiring plug. With your left thumb,
press down to release the catch and pull the sections of
the plug apart.
NOTE: Do not remove the green, ground wire. It should
remain attached to the door hinge.
5. Lift the refrigerator door from the bottom hinge pin. The top
hinge will come away with the door.
NOTE: It may not be necessary to remove the bottom hinges
and brake feet assemblies to move the refrigerator through a
doorway.
■ Only if necessary, use a driver with a #2 square bit tip to
remove the bottom hinges and a 3/8" nut driver to remove the
brake feet screws.
Replace Right-Hand Refrigerator Door
1. Set the right-hand door onto the bottom hinge pin.
2. Insert the top hinge pin into the open hole in the top of the
refrigerator door.
3. Using the two 3/16" internal hex head screws, fasten the
hinge to the cabinet. Do not tighten the screws completely.
Replace Left-Hand Refrigerator Door
IMPORTANT: Do not intertwine the water tubing and wiring
bundles when reconnecting them.
1. Set the left-hand door onto the bottom hinge pin.
2. Using the two 3/16" internal hex head screws, fasten the
hinge to the cabinet. Do not tighten the screws completely.
3. Reconnect the water dispenser tubing.
Style 1 - Insert the tubing into the tting until it stops and the
outer ring is touching the face of tting.
Style 2 - Insert the tubing rmly into the tting until it stops.
Close the clasp around the tubing. The clasp snaps into place
between the tting and the collar.
4. Reconnect the electrical wiring.
■ Push together the two sections of the wiring plug.
4. Using the 3/16" hex key wrench, remove the two internal hex
head screws from the top hinge, and set aside.
NOTES:
■ Provide additional support for the refrigerator door while the
hinges are being removed. Do not depend on the door gasket
magnets to hold the door in place while you are working.
■ Do not remove the two locator screws. These screws will help
you align the hinge when you replace the door.
A. 3/16" Internal hex
head screws
B. Ground wire (do not
remove)
C. Locator screws (do
not remove)
Final Steps
1. Completely tighten the four internal hex head screws (two
on the right-hand door hinge and two on the left-hand door
hinge).
2. Replace both top hinge covers.
10
INSTALLATION INSTRUCTIONS
A
A
B
Remove and Replace Freezer Drawer Front
Depending on the width of your door opening, it may be
necessary to remove the freezer drawer front to move the
refrigerator into your home.
IMPORTANT:
■ If the refrigerator was previously installed and you are moving
it out of the home, before you begin, turn the refrigerator
control OFF, and unplug the refrigerator or disconnect power.
Remove food from the freezer drawer.
■ Two people may be required to remove and replace the
freezer drawer front.
Tool Needed: 1/4" hex driver
Remove Drawer Front
1. Open the freezer drawer to its full extension.
2. Remove the two screws at the top, inside the drawer front
(one on the left-hand side and one on the right-hand side)
that fasten the drawer front to the drawer glides.
3. Lift up on the drawer front to release the plastic studs from
the drawer glide bracket slots.
Replace Drawer Front
1. Pull out the freezer drawer glides to their full extension.
2. Holding the drawer front by its sides, align the two plastic
studs, located at the bottom, inside the drawer front, with the
drawer glide bracket slots.
NOTE: It helps if one person holds the drawer glides steady
while another person aligns the drawer front and inserts the
studs into the slots.
A. Drawer front screw
B. Drawer front plastic stud
3. Replace and tighten the two screws at the top of the drawer
front (one on the left-hand side and one on the right-hand
side).
Final Steps
A. Drawer glide bracket slots
WARNING
4. Slide the drawer glides back into the freezer.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
2. Reset the controls. See “Using the Control(s).”
3. Return all removable door parts to doors and the food to
refrigerator.
11
INSTALLATION INSTRUCTIONS
Electrical Requirements
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before you move your refrigerator into its nal location, it is
important to make sure you have the proper electrical connection
Water Supply Requirements
A cold water supply with water pressure between 35 and 120 psi
(241 and 827 kPa) is required to operate the water dispenser and
ice maker. If you have questions about your water pressure, call
a licensed, qualied plumber.
NOTE: If the water pressure is less than what is required, the ow
of water from the water dispenser could decrease or ice cubes
could be hollow or irregular shaped.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out
of a reverse osmosis system and supplying the water inlet valve
of the refrigerator needs to be between 35 and 120 psi (241 and
827 kPa).
Recommended Grounding Method
A 115 V, 60 Hz, AC only 15 or 20 A fused, grounded electrical
supply is required. It is recommended that a separate circuit
serving only your refrigerator and approved accessories be
provided. Use an outlet that cannot be turned off by a switch. Do
not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn OFF Cooling, and then disconnect the
refrigerator from the electrical source. When you have nished,
reconnect the refrigerator to the electrical source and turn ON
Cooling. See “Using the Control(s)” Section.
If a reverse osmosis water ltration system is connected to
your home cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi (276 to
414 kPa).
■ Check to see whether the sediment lter in the reverse
osmosis system is blocked. Replace the lter if necessary.
■ Allow the storage tank on the reverse osmosis system to rell
after heavy use. The tank capacity could be too small to keep
up with the requirements of the refrigerator.
NOTE: Faucet-mounted reverse osmosis systems are
not recommended.
■ If your refrigerator has a water lter, it may further reduce
the water pressure when used in conjunction with a reverse
osmosis system. Remove the water lter. See the “Water
Filtration System” section.
If you have questions about your water pressure, call a licensed,
qualied plumber.
Connect the Water Supply
Read all directions before you begin.
IMPORTANT:
■ Connect to potable water supply only.
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
12
■ Plumbing must be installed in accordance with the
International Plumbing Code and any local codes and
ordinances.
■ The gray water tubing on the back of the refrigerator (which
is used to connect to the household water line) is a PEX
(cross-linked polyethylene) tube. Copper and PEX tubing
connections from the household water line to the refrigerator
are acceptable, and will help avoid off-taste or odor in your
ice or water. Check for leaks.
INSTALLATION INSTRUCTIONS
C
If PEX tubing is used instead of copper, we recommend the
following part numbers:
W10505928RP (7 ft [2.14 m] jacketed PEX),
8212547RP (5 ft [1.52 m] PEX), or
W10267701RP (25 ft [7.62 m] PEX).
■ Install tubing only in areas where temperatures will remain
above freezing.
Tools Needed:
Gather the required tools and parts before starting installation.
■ Flat-blade screwdriver
■ 7/16" and 1/2" open-end wrenches or 2 adjustable wrenches
■ 1/4" nut driver
NOTE: Do not use a piercing-type or 3/16" (4.76 mm) saddle
valve, which reduces water ow and clogs easier.
Connect to Water Line
IMPORTANT: If you have turned the refrigerator on before the
water was connected, turn OFF the ice maker.
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to reduce water pressure in the water line.
3. Use a quarter-turn shut-off valve or the equivalent, served by
a 1/2"
(12.7 mm)
NOTE: To allow sufcient water ow to the refrigerator, a minimum
1/2
" (12.7 mm) size household supply line is recommended.
household supply line.
■ Ensure that you have the proper length needed for the job.
Be sure both ends of the copper tubing are cut square.
■ Slip compression sleeve and compression nut onto copper
tubing as shown. Insert end of tubing into outlet end squarely
as far as it will go. Screw compression nut onto outlet end
with adjustable wrench. Do not overtighten.
A
B
C
A. Compression sleeve
B. Compression nut
5.
Place the free end of the tubing into a container or sink and
turn on main water supply to ush out tubing until water is
clear. Turn off shut-off valve on the water pipe.
NOTE: Always drain the water line before making the nal
connection to the inlet of the water valve to avoid possible
water valve malfunction.
6. Bend the copper tubing to meet the water line inlet, located
on the back of the refrigerator cabinet as shown. Leave a coil
of copper tubing to allow the refrigerator to be pulled out of
the cabinet or away from the wall for service.
C. Copper tubing
A
B
D
A. Sleeve
B. Nut
4. Now you are ready to connect the copper tubing to the
shut-off valve. Use 1/4" (6.35 mm) O.D. (outside diameter)
soft copper tubing to connect the shut-off valve and the
refrigerator.
C. Copper tubing (to refrigerator)
D. Household supply line (1/2" [12.7 mm] minimum)
Connect to Refrigerator
Follow the connection instructions specic to your model.
Style 1
1. Remove plastic cap from water valve inlet port. Attach the
copper tubing to the valve inlet using a compression nut
and sleeve as shown. Tighten the compression nut. Do not
overtighten. Conrm copper tubing is secure by pulling on
copper tubing.
2. Create a service loop with the copper tubing. Avoid kinks
when coiling the copper tubing. Secure copper tubing to
refrigerator cabinet with a “P” clamp.
A
B
C
D
A. Copper tubing
B. “P” clamp
C. Compression nut
D. Compression sleeve
13
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