Western Digital WD VelociRaptor User Manual
WD VelociRaptor
User Manual
®
Internal Desktop
WD® Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning
this product. Most technical support questions can be answered through our knowledge base or
e-mail support service at http://support.wdc.com. If the answer is not available or, if you prefer,
please contact WD at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD technical support. E-mail support
is free for the entire warranty period and our extensive knowledge base is available 24/7. To help
us keep you informed of new features and services, remember to register your product online at
http://register.wdc.com.
Accessing Online Support
Visit our product support website at http://support.wdc.com and choose from these topics:
• Downloads - Download drivers, software, and updates for your WD product.
• Registration - Register your WD product to get the latest updates and special offers.
• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and
Data Recovery Information.
• Knowledge Base - Search by keyword, phrase, or answer ID.
• Installation - Get online installation help for your WD product or software.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
North America
English 800.ASK.4WDC Australia 1 800 42 9861
(800.275.4932) China 800 820 6682/+65 62430496
Spanish 800.832.4778 Hong Kong +800 6008 6008
Europe (toll free)*
Europe
Middle East
Africa
00800 ASK4 WDEU
(00800 27549338)
+31 880062100
+31 880062100
+31 880062100
Asia Pacific
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
Indonesia +803 852 9439
Japan 00 531 650442
Korea 02 703 6550
Malaysia +800 6008 6008/1 800 88 1908/+65 62430496
Philippines 1 800 1441 0159
Singapore +800 6008 6008/+800 608 6008/+65 62430496
Taiwan +800 6008 6008/+65 62430496
011 26384700 (Pilot Line)
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands,
Norway, Spain, Sweden, Switzerland, United Kingdom.
Kit Contents
Congratulations on purchasing a WD VelociRaptor! This document was designed to
aid in the quick installation of your new SATA hard drive. If you experience problems
following these procedures or need further information regarding the installation and
use of your drive, visit our website at http://support.wdc.com to search our online
knowledge base for frequently asked questions and other common troubleshooting
tips.
WD Hard Drive
SATA cable
Mounting screws
Documentation
Compatibility
Windows
Note: Compatibility may vary depending on your
hardware configuration and operating system.
®
7, Windows Vista
®
, Windows XP
System Requirements
• SATA interface connector on motherboard, or
SATA controller card (sold separately) installed in
an available 32-bit PCI expansion slot (2.1- or
2.2-compliant).
• 3.5-inch internal drive bay.
Unpacking & Drive Handling
WD hard drives are precision instruments and
should be handled with care during unpacking and
installation. Hard drives can be damaged by rough
handling, shock and vibration, or electrostatic
discharge (ESD). Be aware of the following
precautions:
• This product contains no user-serviceable parts;
refer servicing to WD-authorized personnel only.
• Do not unpack your hard drive until you are ready
to install it. Your hard drive is packaged in an antistatic bag.
• To avoid ESD problems, ground yourself by
touching the metal chassis of the computer before
handling the hard drive. Articles of clothing
generate static electricity. Do not allow clothing to
come in direct contact with the hard drive or
circuit board components.
• Handle the hard drive by its sides only. Avoid
touching the circuit board components on the
bottom of the hard drive.
• Do not drop, shake, or knock down the hard drive.
• Do not stack hard drives or stand your WD hard
drive on its edge.
*Important: The 2.5-inch WD VelociRaptor is
enclosed in a 3.5-inch mounting frame heat sink that
maintains drive temperature. Disassembling these
components will void the warranty.
Getting Started
1
1. Gather these materials and tools: WD hard drive kit; computer system manual; operating system manual and DVD or CD; SATA host controller drivers (if applicable);Phillips and flat-blade screwdrivers.
2. Before performing any hardware installation, back up your existing data.
3. Before handling the hard drive or any other components, discharge static electricity by touching the metal chassis of your computer or by using an anti-static wrist strap.
4. Locate and record your WD hard drive serial number, model number, and date code on the label on top of your drive.
5. Power off the computer and unplug the power cord.
6. Remove the system cover (refer to your system manual for instructions) .
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