Western Digital WD ShareSpace User Manual

WD ShareSpace

Network Storage System

User Guide

™

Important Safety Instructions

1. Follow all warnings and instructions marked on the product.

2. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.

3. Do not use this product near any liquids.

4. Do not place this product on an unstable surface. The product may fall, causing
serious damage to the product.

5. Do not drop the product.

6. Do not block the slots and openings on the back or bottom side of the chassis; to
ensure proper ventilation and reliable operation of the product and to protect it
from overheating, these openings must not be blocked or covered.

7. Operate this product only from the type of power indicated on the marking label. If
you are not sure of the type of power available, consult your dealer or local power
company.

8. Do not allow anything to rest on the power cord. Do not locate this product where
persons will walk on the cord.

9. If an extension cord is used with this product, make sure that the total ampere
rating of the equipment plugged into the extension cord does not exceed the
extension cord ampere rating. Also, make sure that the total rating of all products
plugged into the wall outlet does not exceed the fuse rating.

10.Never push objects of any kind into this product through the chassis slots as they
may touch dangerous voltage points or short out parts that could result in a fire or
electric shock.

11.Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:

a When the power cord or plug is damaged or frayed.
b If liquid has been spilled on the product.
c If the product has been exposed to rain or water.
d If the product does not operate normally when the operating instructions are followed. Adjust

only those controls that are covered by the operating instructions since improper adjustment
may result in damage and require extensive work by a qualified technician to the product to

normal condition.
e If the product has been dropped or the chassis has been damaged.
f If the product exhibits a distinct change in performance, indicating a need for service.

12.In accordance with workstation regulation standards, do not place this device in
the visual field of the user due to the glossy front of the case.

WARNING! The WD ShareSpace uses a lithium battery, type CR2032. There is
danger of an explosion if the battery is incorrectly replaced. Replace only with
the same or equivalent battery type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.

Table of Contents

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . .1

Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Format and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Pre-installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 6

System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

USB Backup Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Kensington Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 WD ShareSpace Basic Setup . . . . . . . . . . . . . . . . . . .9

Step 1: Connect WD ShareSpace to the Network . . . . . . . . . . . . . . . 9

Step 2: Access WD ShareSpace on the Network. . . . . . . . . . . . . . . 10

WD ShareSpace File Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3 Backing Up Computers on a Network . . . . . . . . . . .18

WD Anywhere Backup Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing WD Anywhere Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Configuring WD Anywhere Backup . . . . . . . . . . . . . . . . . . . . . . . . . . 24

TABLE OF CONTENTS – 1

4 MioNet Remote Access . . . . . . . . . . . . . . . . . . . . . . .41

MioNet Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Remote Access Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using MioNet Web (after registration) . . . . . . . . . . . . . . . . . . . . . . . . 44

5 How to Play/Stream Video, Music & Photos . . . . .51

Media Server Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Media Types Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Media Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

6 Using iTunes with WD ShareSpace . . . . . . . . . . . . .58

iTunes Media Server Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Media Types Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Storing Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Streaming Audio in iTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

7 External USB Drive Sharing & Backup . . . . . . . . . .60

Sharing Data on a USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

USB Auto Backup Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

8 Using WD Discovery (Windows Only) . . . . . . . . . . .63

WD Discovery Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Mapping a Network Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Browse Network Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Desktop Shortcut Creation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Turning Identify LED On or Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

9 Network Storage Manager: Basics. . . . . . . . . . . . . .69

Configuring WD ShareSpace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

WD ShareSpace’s Network Storage Manager Features. . . . . . . . . . 76

User Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Basic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

TABLE OF CONTENTS – 2

10 Network Storage Manager: Advanced. . . . . . . . . . .87

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Network Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Storage Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Media Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Users Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

11 Scheduled Downloads . . . . . . . . . . . . . . . . . . . . . . .141

Downloader Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

12 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . .147

ESD precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

13 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

14 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

15 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Environmental Compliance (China) . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

GNU General Public License (“GPL”). . . . . . . . . . . . . . . . . . . . . . . . 166

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

TABLE OF CONTENTS – 3

WD SHARESPACE

USER MANUAL

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it
before returning this product. Most technical support questions can be answered
through our knowledge base or e-mail support service at support.wdc.com. If the
answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.

Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. E-mail support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at
https://www.wdc.com/register.

Accessing Online Support

Visit our product support website at support.wdc.com and choose from these topics:

• Downloads - Download drivers, software, and updates for your WD product.

• Registration - Register your WD product to get the latest updates and special
offers.

• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA
Status, and Data Recovery Information.

• Knowledge Base - Search by keyword, phrase, or answer ID.

• Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.

North America

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/[phone]

Spanish 800.832.4778 Hong Kong [phone]

Europe (toll free)*

Europe
Middle East

Africa

00800 ASK4
WDEU

(00800

27549338)

[phone]
[phone]
[phone]

Asia Pacific

India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)

Indonesia [phone]

Japan 00 531 650442

Korea [phone]
Malaysia [phone]/1 800 88 1908/[phone]
Philippines 1 800 1441 0159
Singapore [phone]/[phone]/+65

62430496

Taiwan [phone]/[phone]

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland,

Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

WD SERVICE AND SUPPORT - 1

WD SHARESPACE

USER MANUAL

Registering Your WD Product

Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at

register.wdc.com.

WD SERVICE AND SUPPORT - 2

1

WD SHARESPACE

USER MANUAL

Overview

Congratulations on your purchase of WD ShareSpace™, a high-speed network attached
storage system with a space-saving footprint. This system is equipped with WD drives using
WD GreenPower™ technology for efficient cooling and power saving. The multi-level RAID
support and high-speed interfaces deliver high performance for small offices or home users
and is ideal for backing up and sharing files over the Internet.

This user manual provides step-by-step installation instructions and other important
information regarding your WD product. For the latest WD product information and news,
visit our website at www.westerndigital.com.

Format and Configuration

WD ShareSpace is preformatted for maximum reliability as a RAID 5 volume (for four-drive
systems) or for maximum capacity as a single large, spanned volume (for two-drive systems).
In RAID 5, one quarter of the capacity is used to store parity information needed to restore
data in the event of a drive failure. In a spanned volume, the capacity is equal to the total of all
drives in the volume. To access the maximum capacity using four drives on this device, the
RAID configuration must be reset to either RAID 0 or Span. For more information on how to
set up RAID, see

“Manage RAID” on page 114.

Specifications

Ethernet High performance (10/100/1000) Gigabit Ethernet connection

Internal hard drives Up to four WD 3.5-inch SATA hard drives

External USB storage
file systems supported

Supported protocols HTTP, HTTPS, CIFS/SMB, NFS, FTP

I/O ports • Three USB 2.0 ports (one front for file backup, two rear for USB

Supported clients • Windows

Physical dimensions • Width: 6.30 in (160.1 mm)

Power consumption • Input voltage: 100V to 240V AC

Environmental • Operating temperature: 5 to 35 °C (41 to 95 °F)

NTFS, FAT/FAT32

device expansion)

• Ethernet (RJ-45) port

®

2000/XP/Vista (latest service packs required)/Server

2003

®

•Mac OS

• Height: 7.73 in (196.2 mm)

• Length: 7.84 in (199.18mm)

• Weight: 5.28 lb (2.4 kg)

• Input frequency: 50 to 60 Hz

• Non-operating temperature: -20 to 65°C (-4 to 149 °F)

X Tiger® or Leopard

®

OVERVIEW - 3

Kit Contents

WD SHARESPACE

USER MANUAL

WD ShareSpace with four
or two drives

AC adapter
and power cords

Ethernet cable

Drive mounting rails
(only included with two-drive systems)

Installation CD with
application software
and user manual

Quick Install Guide

Accessories

Visit shopwd.com (U.S. only) to view additional accessories like cables, power
supplies, additional hard drives, and drive mounting rails for this product. Outside the
U.S., visit support.wdc.com.

OVERVIEW - 4

WD SHARESPACE

USER MANUAL

System Requirements

For optimum performance, the following system and network requirements are
recommended. Compatibility may vary depending on user’s hardware configuration
and operating system.

Important: For highest performance and reliability, it is recommended that
you install the latest updates and service pack (SP). For Macintosh, go to
the Apple menu and select Software Update. For Windows, go to the

Start menu and select Windows Update.

Client computer

• Ethernet connection (network adapter)

• Operating system

• Windows 2000/XP/Vista/Server 2003

• Mac OS X Tiger or Leopard

• Web browser (Internet Explorer 6.0 SP1 and later on Windows platforms
supported by this product, Safari 2.0 and later on Mac platforms supported by
this product, Firefox 2.0 and later on supported Windows and Mac platforms)

• Adobe Flash ActiveX 9 or higher (required for WD Discovery™)

Local network

• Router/switch (Gigabit required to maximize performance)

Wide Area Network

• Broadband Internet connection required for remote access using MioNet

Pre-installation

Before unpacking and installing the system, select a suitable site for the system for
maximum efficiency. Place the device in a site that is:

• Near a grounded power outlet

• Clean and dust free

• On a stable surface free from vibration

• Well-ventilated and away from sources of heat

• Secluded from electromagnetic fields from electrical devices such as air
conditioners, radio, TV transmitters.

OVERVIEW - 5

WD SHARESPACE

USER MANUAL

Recording Your WD Product Information

In the following table, write the serial number and model number of your new WD
product found on the label on the bottom of the device. Also, write the purchase date
and other notes such as your operating system and version. This information is
necessary for setup and technical support.

Serial Number:

Model Number:

Purchase Date:

System and Software Notes:

System View

1 Power button 5 Power port

2 LED indicators 6 Reset button

3 USB backup button 7 Ethernet port

4 USB port 1 (Auto-backup) 8 USB ports 2 and 3

9

Kensington

®

security slot

Power Button

Important: The device powers on automatically upon initial connection to

power, which may take up to three minutes. During this time, do not press
the power button.

The power button turns the device on or off. To turn on the device, press the power
button and hold down until the LED flashes once, then release. The LED remains off
(up to 30 seconds) as the device powers up. Holding the button down for four
seconds powers off the device.

OVERVIEW - 6

WD SHARESPACE

USER MANUAL

LED Indicators

The LED (light-emitting diode) indicators on the device provide information about the
status of the system, its hard drives, and network connection. The LEDs on the

system indicate the following:

Indicator
and icon

Power

Hard drives Green Random

Color State Description

Green Steady System is powered up (connected to the power supply and turned on) and

Off System is not powered on

Flashing • System is booting

flashing

Steady • Hard drive is ready for use

Amber Steady • Hard drive error

Green/
Amber

Green/
Amber

Flashing • System detects a foreign hard drive with pre-existing data

Off • Hard drive is not present

ready for use.

• System is restoring to factory default

• System is configuring RAID on the hard drive(s)

• System is configuring RAID 0, Span, or RAID 5 on a volume

• User volume is not available

Hard drive is in use

• Hard drive is installed

• Hard drive is not properly installed

Ethernet
(front)

System
identification
/error

USB backup Green Steady • A USB storage device is connected to the front USB port

Ethernet
(rear)

Green On Network link is detected

Off No network connection

Flashing Transmit or receive activity

Blue On System identification is active

Off System identification is disabled

Red Flashing Critical condition

• RAID system is rebuilding

• Restoring configuration settings

• System initialize operation in progress

Flashing • One flash per second—system is formatting a USB drive

• One flash per second (backup)—USB device to WD ShareSpace

• Two flashes per second (backup)—WD ShareSpace to USB device

Off • System initialize operation completed

Orange Flashing • Network is connecting

•Link activity

Green Steady Network is connected

Flashing Network connection is active

OVERVIEW - 7

WD SHARESPACE

USER MANUAL

USB Backup Button

The USB backup button allows you to back up data from a USB drive to the device or
from the device to a USB drive. The USB backup feature only works on the front USB
port (port 1). See “USB Auto Backup Feature” on page 60 for detailed instructions.

Ports

Component Icon Description

USB port 1 Connects to a USB drive.

Note: This port has an auto-backup feature that
makes it possible to automatically create backups of
digital files from a USB drive to the device and vice­versa.

USB ports 2 and 3 Connects to a USB drive.

Ethernet port Connects the device to a local network.

Reset button Restores the admin user name and password for the

device.

Power port Connects the device to an AC adapter and the power

outlet.

Reset Button

The reset button restores configuration settings such as the machine name, network
mode/IP address, and admin password to default factory settings without erasing
shared folders and volumes. For more information on how to reset the system, see
“Resetting the WD ShareSpace” on page 151.

Kensington Security Slot

For drive security, the device is equipped with a security slot, which supports a
standard Kensington security cable. For more information on the Kensington security
slot and available products, visit www.kensington.com.

OVERVIEW - 8

2

WD ShareSpace Basic Setup

Step 1: Connect WD ShareSpace to the Network

Follow the steps below to connect the WD ShareSpace to a small
home/office network.

WD SHARESPACE

USER MANUAL

1. Connect one end of the Ethernet cable into the Ethernet port located on the back
of the device.

2. Connect the other end of the Ethernet cable directly into a router or network
switch port.

3. Connect the end of the adapter into the DC power supply socket located on the
back of the device.

4. Plug the AC adapter into a power outlet. The unit powers up automatically after
approximately 30 seconds indicated by a steady green LED illuminated on the
power button.

Important: Wait for the WD ShareSpace to finish powering up (approximately three

minutes) before configuring the device.

To power down the device, press and hold down the power button down for at
least four seconds.

WD SHARESPACE BASIC SETUP - 9

WD SHARESPACE

USER MANUAL

Step 2: Access WD ShareSpace on the Network

You can easily find your WD ShareSpace on the local area network (LAN). Follow the
appropriate procedure below:

• Windows 2000/XP/Vista on page 10

• Rally (Windows Vista) on page 11

• Macintosh Leopard on page 20

• Macintosh Tiger on page 24

WD Discovery

The WD Discovery application on the included CD should be installed on every PC
connected to the LAN from which you intend to access your WD ShareSpace.

Windows 2000/XP/Vista/Server 2003

1. Turn on your computer and wait for the operating system to load.

2. Insert the software-installing CD into the CD or DVD ROM drive.

Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start
and then Computer (Windows Vista) or My Computer (Windows 2000/XP). Right-click the CD/
DVD drive, click Open, and double-click Setup.exe.

3. Windows Vista: Click Run setup.exe, then click Allow.

4. Click Accept in the Terms of Agreement screen.

WD SHARESPACE BASIC SETUP - 10

WD SHARESPACE

USER MANUAL

5. If you have connected the WD ShareSpace properly as shown in the Connect
screen, click Next.

6. The Application Installer screen opens, displaying a list of options. Click WD
Discovery Tool. Once the WD Discovery Tool installation is complete, it will
automatically launch and the WD Discovery icon will display on your desktop.

7. The WD Discovery screen appears. Click WDShareSpace in the Network
Drives Found list and click Configure.

8. The login page appears. Continue device setup by following the instructions for
“Setting Up the Device” on page 71.

Other Access Methods

Rally (Windows Vista)

Rally is a technology that comes with Vista and offers an alternative for easy setup
and mapping of the WD ShareSpace without using WD Discovery.

WD SHARESPACE BASIC SETUP - 11

WD SHARESPACE

USER MANUAL

To open the WD ShareSpace shares:

1. Right-click WDShareSpace and click Open. The Public, Private, and Download
shares (default shares) display.

To view the WD ShareSpace web page:

1. Right-click WDShareSpace and click View device webpage. The login page
appears. (See “Accessing WD ShareSpace’s Network Storage Manager” on
page 74 for information on logging in.)

To create a shortcut to the WD ShareSpace:

1. Right-click WDShareSpace and click Create Shortcut.

Note: Create a WD ShareSpace icon on your desktop by installing a driver. Insert the WD
ShareSpace CD and right-click the WD ShareSpace icon in My Computer. Click Open >
WD_Windows >Tools > WD_Rally_Drivers > PnPxNas-4NC. Right-click PnPxNas-4NC.in and
click Install.

To view the properties of the WD ShareSpace:

1. Right-click WDShareSpace and click Properties.

To uninstall:

1. Right-click WDShareSpace and click Uninstall.

WD SHARESPACE BASIC SETUP - 12

WD SHARESPACE

USER MANUAL

Macintosh Leopard

1. Turn on your computer and wait for the operating system to load.

2. In Finder, double-click WDShareSpace in the Shared list (if necessary, click All
then double-click WDShareSpace).

3. If the connection fails, click Connect As on the WDShareSpace screen that
appears.

4. On the login screen, type “admin” in both the Name and Password fields and
make sure the Remember this password in my keychain check box is
selected. Click Connect.

5. Double-click the Public icon to display the subfolders: Shared Music, Shared
Pictures, and Shared Videos.

Note: Configuration is a read-only share containing only a Help file and the login page.

WD SHARESPACE BASIC SETUP - 13

WD SHARESPACE

USER MANUAL

You can now drag and drop files into the shared folders using Finder.

6. To make the shared drive icon permanent on your desktop, create an alias:

Note: Before creating an alias, click Finder>Preferences and make sure Connected Servers is
checked.

(a) Double-click the item you want to alias (e.g., the Public share icon), and click one of the

subfolders.

(b) Click File>Make Alias.

The Public share icon displays on your desktop.

Macintosh Tiger

1. Turn on your computer and wait for the operating system to load.

2. On the menu bar, click Go>Connect to Server.

3. Click Browse and double-click the WD ShareSpace.

4. On the Connect to Server screen, click Connect.

WD SHARESPACE BASIC SETUP - 14

WD SHARESPACE

USER MANUAL

5. Type “admin” in both the Name and Password fields and select the Remember
this password in my keychain checkbox. Click OK.

6. Double-click WDShareSpace.

7. In the left pane, under Shared, double-click Public to display the Public
subfolders (Shared Music, Shared Pictures, and Shared Videos).

You can now drag and drop files into the shared folders using Finder.

8. The share appears as a shared drive icon on the desktop depending on your
preferences. To make the shared drive icon permanent on your desktop, create an
alias:

Note: Before creating an alias, click Finder>Preferences and make sure Connected Servers is
checked.

(a) Click the item you want to alias (for example, Public).

(b) While holding down the Ctrl or Cmd key and the Option key simultaneously, drag the item to

where you want the alias to appear. The alias appears at the new location.

WD SHARESPACE BASIC SETUP - 15

WD SHARESPACE

USER MANUAL

Congratulations!

Your WD ShareSpace is now ready for use and is accessible as a drive letter in My
Computer (Windows) or a shared drive icon on the desktop (Macintosh). You can
now drag and drop files into your WD ShareSpace and move files from your
WD ShareSpace to any computer in your network that has been set up according to
the instructions above.

This user manual contains information and instructions for all other basic and
advanced WD ShareSpace device management functions, including:

• Backing up your computer (see “Backing Up Computers on a Network” on page

18)

• Accessing WD ShareSpace from a remote computer (see “MioNet Remote
Access” on page 41)

• Playing and streaming media (see “How to Play/Stream Video, Music & Photos”
on page 51)

• Using iTunes service (see “Using iTunes with WD ShareSpace” on page 58)

• Connecting a USB drive for additional storage and file exchange (see “External
USB Drive Sharing & Backup” on page 60.)

• Configuring the WD ShareSpace device and network settings, set e-mail or
window alerts, change the administrator password, perform firmware upgrades,
restore system to factory defaults, configure RAID, manage file share preferences,
set the backup destination folder, set disk quotas, set a share folder for users,
add, modify, and delete users and groups, and change all user and group
permissions (read/write, read only, no access) to shares/folders and USB storage
devices (see “Network Storage Manager: Basics” on page 69 and “Network
Storage Manager: Advanced” on page 87).

WD SHARESPACE BASIC SETUP - 16

WD SHARESPACE

USER MANUAL

WD ShareSpace File Storage

You can access and store content on WD ShareSpace via network shares. Shares
are folders that can be used to organize and store files on your
WD ShareSpace. Shares can be shared with everyone (public) or with selected
users on your network (private).

The device comes preconfigured with three shares:

• Public—created automatically after initial setup

• Shared Music - folder for storing music files you want to share with other users.

• Shared Pictures - folder for storing image files you want to share with other users.

• Shared Videos - for storing video files you want to share with other users.

Important: Do not change or delete these default share folders.
Disruption of file sharing could result. These are the default folders for the
Media Server (Twonky Media) and iTunes Service. For more information on
how to use Twonky media, see “How to Play/Stream Video, Music &
Photos” on page 51. For more information on how to use the iTunes
service, see “Using iTunes with WD ShareSpace” on page 58.

• Download—for saving files using Downloader (see “Scheduled Downloads” on
page 141).

• Configuration—this is a read-only share containing only a Help file and the login
page. It is not meant for sharing or storing data and should not be modified.

WD SHARESPACE BASIC SETUP - 17

3

WD SHARESPACE

USER MANUAL

Backing Up Computers on a Network

WD Anywhere Backup Overview

WD Anywhere Backup software is a quick and easy and secure way to back up all
the computers in your network. Your WD ShareSpace Installation CD comes with five
licenses for WD Anywhere Backup—each one enabling you to activate a single PC
or Mac for continuous backup. Select the files you want to back up, and then set the
WD ShareSpace and forget it; every time you save a change it’s automatically
backed up.

Installing WD Anywhere Backup

Important Notes for Installing WD Anywhere Backup

Install on Each Computer: You must use the Installation CD to install WD

Anywhere Backup on each computer in your network.

Install on the LAN and Power On First: You must have your WD ShareSpace
connected to your local area network and powered on before you install WD
Anywhere Backup software. This will ensure that the WD Anywhere Backup
recognizes your WD ShareSpace and will install as the full software version instead
of the 30 Day trial version.

Laptop Users: When you are traveling, your laptop files will not be backed up. If you
want to have your files automatically backed up upon reconnection with your home
network, you must set your passwords on your laptop and your WD ShareSpace to
be the same. Otherwise, you will have to log in to your WD ShareSpace every time
you reconnect to your home network before WD Anywhere Backup will begin to back
up your files.

Windows

1. Turn on your computer and wait for the operating system to load.

2. Insert the software CD into the CD-ROM drive.

Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start
and then Computer (Windows Vista) or My Computer (Windows 2000/XP). Right-click the CD/
DVD drive, click Open, and double-click Setup.exe.

3. Windows Vista: Click Run setup.exe and then click Allow.

4. Click Accept in the Terms of Agreement screen.

5. If you have connected the device properly as shown in the Connect screen, click
Next.

6. Click WD Anywhere Backup.

BACKING UP COMPUTERS ON A NETWORK - 18

Note: It may take a minute or two for the next screen to display.

7. Select your preferred language from the list and click OK.

8. Close all other open applications, and then click Next to continue.

WD SHARESPACE

USER MANUAL

9. If you accept the terms of the agreement, click I Agree to continue.

10.After WD Anywhere Backup has finished installing, click Finish to begin using
WD Anywhere Backup.

BACKING UP COMPUTERS ON A NETWORK - 19

WD SHARESPACE

USER MANUAL

The WD Anywhere Backup Configuration screen appears. Continue with “One­Click Backup” on page 24.

Note: The WD Anywhere Backup icon now appears on your desktop, and WD Anywhere Backup
is listed in Program Files.

Macintosh Leopard or Tiger

1. Turn on your computer and wait for the operating system to load.

2. Double-click the WD ShareSpace icon on the desktop.

BACKING UP COMPUTERS ON A NETWORK - 20

WD SHARESPACE

USER MANUAL

3. Double-click WD_Anywhere_Backup.dmg.

4. On the WD Anywhere Backup screen, click the WD Anywhere Backup icon.

5. On the verification dialog box, click Continue.

6. On the first screen of the Install WD Anywhere Backup wizard, click Continue.

BACKING UP COMPUTERS ON A NETWORK - 21

7. On the Software License Agreement screen, click Continue.

8. To accept the software license agreement, click Agree.

WD SHARESPACE

USER MANUAL

9. Click Install.

10.Enter your Mac user name and password.

11.When a screen verifying successful installation appears, click Close.

BACKING UP COMPUTERS ON A NETWORK - 22

WD SHARESPACE

USER MANUAL

12. Now you can begin backing up your data. Click + > Create Backup Plan.

BACKING UP COMPUTERS ON A NETWORK - 23

WD SHARESPACE

USER MANUAL

Configuring WD Anywhere Backup

One-Click Backup

WD Anywhere Backup allows you to back up all your important data, such as
documents, photos, music and videos, on your computer’s hard drive with the click of
a button. This feature backs up your data to the WD ShareSpace so you can restore
your data in the event that your computer’s hard drive crashes.

The first time you install WD Anywhere Backup, the WD Anywhere Backup
Configuration screen appears.

Note: The screen below only appears when you have WD ShareSpace attached to your computer’s
local area network.

Backup All Files

Link to Customize Backup

This screen offers two options:

Automatic Backup: The main option is to have the WD ShareSpace automatically
and continuously back up your files, providing assurance that your files can always be
restored.

What it backs up

One click backup backs up the main computer‘s c: drive on a PC.

What it does not back up

One click backup does not include files on the A: drive, application files such as
MS Word or Adobe Acrobat, temporary and log files, virtual hard disk files, or files
in the system folders.

Customized Backup: The other option is to customize your backup to back up only
selected types of files, for example, only photos or videos, or other drives.

BACKING UP COMPUTERS ON A NETWORK - 24

WD SHARESPACE

USER MANUAL

To start an automatic and complete backup of your computer’s hard drive:

1. Click Back Up All of My Files.

2. A message explains that initial backup will use moderate resources on your
computer. To pause the backup, click Pause until System Idle. To keep the
backup running in the background, click Continue.

Note: If you do not want these messages to display in the future, click Do not show Configuration
Wizard at startup.

3. A registration screen appears. If desired, enter the optional registration
information. Click Continue.

BACKING UP COMPUTERS ON A NETWORK - 25

WD SHARESPACE

The WD Anywhere Backup screen displays the progress of the backup.

When the backup has finished, a backup complete message appears.

USER MANUAL

4. To create another backup, click Create and continue with step 3 in “Creating a
Customized Backup Plan” on page 27. If not creating another backup, close the
screen. The WD Anywhere Backup icon appears in the system tray.

To customize a backup plan:

1. Click the Customize My Backup link at the bottom right of the WD Anywhere
Backup Configuration screen. The Welcome to the WD Anywhere Backup
Wizard screen appears.

2. Continue with step 3 in “Creating a Customized Backup Plan” on page 27.

BACKING UP COMPUTERS ON A NETWORK - 26

WD SHARESPACE

USER MANUAL

Creating a Customized Backup Plan

Creating and customizing a backup plan gives the advanced user complete control
over which files are backed up.

1. If WD Anywhere Backup is not already running, click the WD Anywhere Backup
icon on the desktop.

2. Click Create. (If the screen shows no backup plans, none have been created.)

3. The welcome screen for customizing your backup appears. Click Next.

BACKING UP COMPUTERS ON A NETWORK - 27

WD SHARESPACE

USER MANUAL

4. Click Network Places and locate your WD ShareSpace on your local area
network. Click Next.

The Select Items to Back Up screen displays.

You have two options:

To select all items, see “Selecting all items from SmartPicks” on page 29.

To select specific items, see “Selecting your own backup items” on page 31.

BACKING UP COMPUTERS ON A NETWORK - 28

WD SHARESPACE

USER MANUAL

Selecting all items from SmartPicks

1. Click the All Items from SmartPicks button. The SmartPicks screen displays,
listing common file types that you can back up.

2. Select each file type you want to back up. You can also click Select None to
clear all selections, or click Select All to select all of the items.

3. To add more items, click the Add Backup Items button. The Local Folders tab
displays. Select additional folders and click Select.

BACKING UP COMPUTERS ON A NETWORK - 29

4. To exclude more items from your plan:

(a) Click the Show Advanced Items button.

WD SHARESPACE

USER MANUAL

(b) Click the Add Exclusion button.

(c) Select items to exclude from the backup plan, or click the Select Folder to Exclude and

select any folders from the plan. Click the Select button.

5. On the Items Selected for Backup screen, click Next button.

6. Continue with “Completing the Backup Plan” on page 32.

BACKING UP COMPUTERS ON A NETWORK - 30

WD SHARESPACE

USER MANUAL

Selecting your own backup items

1. Click the My Own Backup Items button. The SmartPicks screen appears,
listing default file locations you can back up.

2. You have two options:

(a) On the SmartPicks tab, select each item you want to back up. You can also click Select

None to clear all selections, or click Select All to select all of the items. When finished, click
Next.

(b) On the Local Folders tab, select each folder you want to back up and click Select.

BACKING UP COMPUTERS ON A NETWORK - 31

WD SHARESPACE

USER MANUAL

3. On the Items Selected for Backup screen, you can add more items or use
advanced items as described in “Selecting all items from SmartPicks” on page

29.

4. On the Items Selected for Backup screen, click Next button.

5. Continue with “Completing the Backup Plan” on page 32.

Completing the Backup Plan

1. Name your backup plan and click Next. You can create additional backup plans
by repeating the steps above.

BACKING UP COMPUTERS ON A NETWORK - 32

WD SHARESPACE

USER MANUAL

2. A confirmation screen appears. Click Done.

3. A message explains that initial backup will use moderate resources on your
computer. To pause the backup, click Pause until System Idle.

4. To keep the backup running in the background, click Continue.

The WD Anywhere Backup screen displays the progress of the backup.

BACKING UP COMPUTERS ON A NETWORK - 33

WD SHARESPACE

USER MANUAL

When the backup finishes, the Backup Complete screen appears.

Alternatively, close the screen, click the WD Anywhere Backup icon, and select

Show backup status.

As files are backed up, a small notification window appears.

BACKING UP COMPUTERS ON A NETWORK - 34

WD SHARESPACE

USER MANUAL

Restoring a Backup Plan

You can restore the files in your backup plan to a specified location in the event that
you accidentally delete a file, want to compare file versions, or have lost all data due
to a hard drive crash on your computer.

1. Click View and Restore.

2. Click a backup plan in the Select a Plan list, or to search for a backup plan,
enter the name in the Search by File Name field and click Search.

3. Click the box(es) next to the folders or files you want to restore.

4. From the Restore Files to list, select a location for your restored files and click
the Restore button.

BACKING UP COMPUTERS ON A NETWORK - 35

WD SHARESPACE

USER MANUAL

Reactivating a Backup Plan

You may reactivate an old backup plan if you want to continue backing up the files
specified in that plan.

1. On the menu bar, click Actions > Reactivate Backup Plan.

The Reactivate wizard appears.

2. Browse to select the location of the backup folder and click the Next button.

3. If you have more than one backup plan, select the one you want to reactivate and
click OK.

4. Select the No, just reactivate the backup plan and start backing up option
and click the Next button. Your backup plan will be reactivated, and your
computer will back up files onto your selected backup destination.

BACKING UP COMPUTERS ON A NETWORK - 36

WD SHARESPACE

USER MANUAL

Important: If you select the Yes option, all the files in your backup up plan
will be restored onto your computer. This will overwrite the files on your
computer with the files from your backup plan. See “Restoring a Backup
Plan” on page 35.

Editing a Backup Plan

Icons

Click the icons to add or remove files to and from backup plans, keep multiple
revisions of files on hand for recall, remove entire plans, and view the backup log.

Change Selected Files

Remove Backup Plan

Change Selected Settings

Show Backup Log

Selecting a Backup Plan

If you have more than one backup plan, select the one you want by clicking in its box.
A blue border surrounds the selected plan.

BACKING UP COMPUTERS ON A NETWORK - 37

WD SHARESPACE

USER MANUAL

Changing Selected Files

1. On the WD Anywhere Backup screen, click the Change Selected Files icon. (See
“Icons” on page 37.) The WD Anywhere Backup Configuration screen appears.

Note: To deselect all listed files, click the Select None link. To select all the listed files, click the
Select All link.

2. Do one of the following:

• To add files, click the Add Backup Items button.

• To remove files, select the files and click the Remove Selected Items button.

• To exclude files from the backup, click the Show Advanced Options button.

Depending on your selections, subsequent screens may display.

3. When you finish selecting items to add or remove, click the Select (or OK,
depending on the screen) button.

4. When returned to the WD Anywhere Backup Configuration screen, click the

Done button.

Changing Backup Plan Settings

You can change the number of versions of the same files WD Anywhere Backup
should keep. For example, you may want to keep yesterday’s version as well as
today’s version.

BACKING UP COMPUTERS ON A NETWORK - 38

WD SHARESPACE

USER MANUAL

1. Click the Change Selected Settings icon. (See “Icons” on page 37.) Select the
Keep up to check box and enter the maximum number of earlier versions of your
files to back up.

2. Click OK.

Removing a Backup Plan

You can delete a backup plan on the WD Anywhere Backup screen. Your backed up
files remain at their destination until you delete them manually.

1. Click the Remove Backup Plan icon. (See “Icons” on page 37.)

2. In response to the confirmation message, click OK.

Showing the Backup and Error Logs

WD Anywhere keeps a log of all actions and backup errors.

1. Select the backup plan, and click the Show Backup Log icon. (See “Icons” on
page 37.) The Backup Log appears.

BACKING UP COMPUTERS ON A NETWORK - 39

2. To view the error log, click the Error Log tab.

WD SHARESPACE

USER MANUAL

3. To see an explanation of an error in the list displayed in the lower part of the
screen, click the error.

4. To clear selected errors, select their check box and click the Clear Selected
Errors button.

5. To clear all errors, click the Clear All Errors button.

6. To prevent the Error Log from displaying transient errors, click the Do not notify
me about transient errors check box. This selection affects all backup plans.

7. To see which files have been backed up, click the click here to launch the WD
Anywhere Restore application link. (For information on restoring, see
“Restoring a Backup Plan” on page 35.)

BACKING UP COMPUTERS ON A NETWORK - 40

4

WD SHARESPACE

USER MANUAL

MioNet Remote Access

MioNet Overview

Access your photos, music, documents, and videos from anywhere, anytime using
MioNet secure remote access services from WD. MioNet makes remote file access
and sharing seamless, simple and very secure. Just follow the steps to register your
WD ShareSpace into your secure MioNet account. Then you can access your
content from any web browser in the world with your unique username and
password.

MioNet also enables you to share a folder of pictures on your WD ShareSpace with
friends (no upload required) or a folder of documents with your business colleagues.
Invitees can view the content you share with them, but nothing else.

Remote Access Setup

WD ShareSpace comes with MioNet enabled by default. The Remote Access
menu in WD ShareSpace’s Network Storage Manager allows you to further control
the MioNet service on the storage device. See “Remote Access” on page 85 for
further details.

Windows

1. Turn on your computer and wait for the operating system to load.

2. Insert the WD ShareSpace software CD into the CD-ROM drive.

Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start
and then Computer (Windows Vista) or My Computer (Windows 2000/XP). Right-click the CD/
DVD drive, click Open, and double-click Setup.exe.

3. Windows Vista: Click Run setup.exe and then Allow.

4. Click Accept in the Terms of Agreement screen.

5. If you have connected the device properly as shown in the Connect screen, click
Next.

MIONET REMOTE ACCESS - 41

WD SHARESPACE

USER MANUAL

6. Click the MioNet New Account button if you are a new MioNet user; click
MioNet - Existing Account if you are an existing user.

The MioNet registration screen appears.

7. Complete the registration form and click Submit to create an account.

MIONET REMOTE ACCESS - 42

WD SHARESPACE

USER MANUAL

8. When MioNet finds the WD ShareSpace you are registering, enter a name for the
device and click OK.

9. A confirmation message appears. Click OK.

MioNet displays a list of the public folders stored on your WD ShareSpace and
includes a private folder that was created with the MioNet username.

On login, MioNet searches for any unregistered WD ShareSpace units and gives
any it finds a default name of WD Storage. MioNet names are independent of
names assigned using WD ShareSpace’s Network Storage Manager.

When in the same local network as WD ShareSpace, you cannot access the files
and folders through MioNet. They are only available through MioNet from a
remote location.

MIONET REMOTE ACCESS - 43

WD SHARESPACE

USER MANUAL

Using MioNet Web (after registration)

1. From any browser, go to www.mionet.com/web and enter your username and
password. The Quick Start tab appears, displaying icons representing activities
you can perform.

Note: In this User Manual, we discuss the most basic options. For more advanced options, see the
MioNet Help or MioNet User Guide (available when you click the Online Help icon).

MIONET REMOTE ACCESS - 44

WD SHARESPACE

Accessing WD ShareSpace Folders and Files Remotely

Note: Local access to WD Storage using MioNet Web is not available. Use Window’s Explorer or
Apple Finder.

1. Click the My Resources tab to display your WD ShareSpace folders.

Your WD ShareSpace folders display in the My Resources tab of MioNet.

USER MANUAL

2. Select a folder to see a list of all the sub-folders and files. You can now use your
browser to access your entire collection of music, photos, movies, and
documents.

3. Double-click any file to open it locally. You may be able to drag and drop files from
your WD ShareSpace to the remote computer and vice versa.

Sharing Files with Others

Sharing Photos

You can easily share a folder of photos on your WD ShareSpace with others. It is a
simple three-step process. First you choose the folder you wish to share, then who
you want to share with, and finally what permissions they have to access the folder.

1. Click the Share Photos icon.

MIONET REMOTE ACCESS - 45

WD SHARESPACE

USER MANUAL

2. Choose any folder or the plus sign to choose a sub folder to share with someone
else and click the Next button.

The screen for choosing people to share with appears.

3. To share photos with MioNet users you have shared with in the past:

(a) Select the user(s) and click the Next button.

(b) Continue with step 6.

4. To add a new user to share with:

(a) Click the Invite new person button.

(b) Enter the user’s e-mail address and click the Continue button.

(c) Continue with step 6.

5. To find another MioNet user you have never shared with before:

MIONET REMOTE ACCESS - 46

(a) Click the Find MioNet user button.

(b) Enter the user name or e-mail address of the user and click the Find button.

(c) When MioNet finds the user, click the Share with this person button.

WD SHARESPACE

USER MANUAL

(d) Continue with step 6.

6. From the list of users, select the user(s) you want to share with and click the Next
button.

Note: You can press the Ctrl key in Windows or the Command key on the Mac to select multiple
users.

MIONET REMOTE ACCESS - 47

WD SHARESPACE

USER MANUAL

(e) Select the permission level and click the Next button. If you want users to only view the

photos, select read permission. If you want to enable users to add photos (or modify or
delete photos) to your folder, give them the read/write permission.

The person you invite receives an e-mail with a link to click. MioNet automatically
opens up in the user’s web browser and provides instant secure access to the
folder of photos on your computer.

Transferring Files to Others

MioNet enables you to transfer files to others to whom you have granted access, and
to have them transfer files to you.

Note: MioNet transfers are not as fast as LAN transfers.

1. Click the Transfer Files to Others icon to open a dialog window showing your WD
ShareSpace folders.

2. Click the + to navigate through your directory to highlight the folder you wish to
transfer files from and click the Next button.

MIONET REMOTE ACCESS - 48

WD SHARESPACE

USER MANUAL

The following screen appears.

3. To transfer files back and forth with MioNet users you have shared with in the
past:

(a) Select the user(s) and click the Next button.

(b) Continue with step 6.

4. To add a new user to transfer files to and from:

(a) Click the Invite new person button.

(b) Enter the user’s e-mail address and click the Continue button.

(c) Continue with step 6.

5. To find a MioNet user you have never shared with before:

(a) Click the Find MioNet user button.

(b) Enter the user name or e-mail address of the user and click the Find button.

MIONET REMOTE ACCESS - 49

WD SHARESPACE

USER MANUAL

(c) When MioNet finds the user, click the Share with this person button.

(d) Continue with step 6.

6. From the list of users, select the user(s) you want to transfer files to and from.
Click the Next button.

Note: You can press the Ctrl key in Windows or the Command key on the Mac to select multiple
users.

7. Select the permission level and click the Next button. If you want users to only
transfer the files to themselves, give them the read permission. If you want to
enable them to transfer files to you (or modify or delete your files), give them the
read/write permission.

MioNet automatically opens up in the user’s web browser and provides instant
secure access to the folders or files on your computer. They can then double­click the file to open it and save it to their local PC.

MIONET REMOTE ACCESS - 50

5

WD SHARESPACE

USER MANUAL

How to Play/Stream Video, Music & Photos

Media Server Overview

WD ShareSpace is designed to serve as your home's central media hub. It enables
you to stream photos, music, and videos to your home entertainment center and/or
other PCs on your home network.

The Twonky Media server application searches for the media in the three shared
folders (Videos, Photos, and Music) stored on the WD ShareSpace connected to
your home network. The server is pre-set, so you can just transfer your multimedia
content to the respective shared folders on your WD ShareSpace (described on the
next page), and you are ready to stream and view content on your home
entertainment center, game consoles (for example, Xbox 360, Playstation 3, or DLNA

1.5 Digital Media Adapters). Visit www.twonkymedia.com for further information on

Twonky Media.

Media Types Supported

Shared Music

Audio files Video files Image Files

MP3
WMA
WAV
LPCM
OGG vorbis
FLAC
M4A
M4B
MP4
3GP
AAC
MP2
AC3
MPA
MP1
AIF

Shared Videos

MPEG1
MPEG2
MPEG4
AVI / DivX
WMV
VOB
3GP
VDR
ASF
MPE,
DVR-MS
Xvid
M1V
M4V

Shared Pictures

JPEG
PNG
TIF
BMP

Note: Some devices may not support playback of all these files. Please refer to your device’s user
manual to see which formats are supported.

HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 51

WD SHARESPACE

USER MANUAL

Media Storage

You can access and store media content on WD ShareSpace via network shares.
Shares are folders that can be used to organize and store files on your
WD ShareSpace. Shares can be shared with everyone (public) or with selected
users on your network (private).

The device comes pre-configured with the Public network share, which contains the
following folders for media storage:

• Shared Music - folder for storing music files you want to share with other users

• Shared Pictures - folder for storing image files you want to share with other users

• Shared Videos - for storing video files you want to share with other users

Important: Do not change or delete these default share folders.
Disruption of file sharing could result. These are the default folders for the
Media Server (Twonky Media) and iTunes Service. For more information on
how to use Twonky media, see “Media Server” on page 125. For more
information on how to use the iTunes service, see “iTunes” on page 126.

How and Where to Add Media Content to the Shared Folders

1. Open the Internet Explorer.

2. Copy your music files to the Shared Music folder, which is under the Public folder
on WD ShareSpace.

3. Follow the same process to place your videos and pictures into their respective
Shared Pictures and Shared Video folders.

Important: Make sure to sort and add your media content to the
corresponding shared folders. (e.g., music files must go into the Shared
Music folders). If you do not do this, your content will not display correctly
through your digital media adapter.

HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 52

WD SHARESPACE

USER MANUAL

Media Devices

Now that you have copied your files to their corresponding folders, you can use a
variety of media devices to stream media. The following types are discussed in this
section:

• Windows Media Player 11 (Windows Vista) on page 53.

• Xbox 360 on page 55.

• Xbox 360 - New User Interface on page 56.

• Playstation 3 on page 56.

• Digital Picture Frames on page 56.

• Network Music Player on page 57.

• Digital Media Adapters on page 57.

• DLNA Devices on page page 57.

Windows Media Player 11 (Windows Vista)

How to Stream Media Using Windows Media Player 11 Library

1. Click Control Panel > Network and Sharing Center.

2. Click Customize.

HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 53

WD SHARESPACE

USER MANUAL

3. Click Private, and then click Next.

4. Launch Windows Media Player (Start > All Programs > Windows Media
Player).

5. Click Library > Media Sharing.

HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 54

WD SHARESPACE

USER MANUAL

6. Click Find media that others are sharing, and then click OK.

7. Select a media type (Music, Pictures, or Video) and click PVConnect on
WDShareSpace.

8. Double-click the media file you want to play.

Xbox 360

1. Ensure that your Xbox 360 and WD ShareSpace are powered on and connected
to your local area network. The main Xbox screen displays five screens you can
scroll through (Marketplace, Xbox Live, Media and Network).

Note: If you have any devices with Window Media Center, the Xbox 360 will display a user interface
screen asking you to connect to that device. Click B to exit.

2. Scroll to the Media Screen and select the Music option (you have three options ­Music, Pictures, and Videos). The Source screen appears.

3. Click WDShareSpace or the WD ShareSpace device name if you have already
changed the names previously. (See “Device Name” on page 79.) The Music
player screen appears with the device name at the top of the screen.

4. Click Songs to view the songs stored in your Shared Music folder.

5. Use the music player navigation buttons on the screen to play your music files.

6. To view your pictures or play video content that are on your WD ShareSpace, go
back to step 3 and repeat the steps, selecting the appropriate media (Picture or
Video).

HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 55

WD SHARESPACE

USER MANUAL

Xbox 360 - New User Interface

1. Ensure that your Xbox 360 and WDShareSpace are powered on and connected
to your local area network.

2. From the main Xbox user interface, scroll to the My Xbox screen

3. Use the D-Pad and scroll to the right until you see Video, Music and Picture
Library options.

4. Select any one of these three options by pressing the A button on your controller.
The Select Source screen appears.

5. Select the WDShareSpace option based on the device name you created
previously and press the A button. You will see the media content stored on your
WDShareSpace unit.

6. Using the controller, scroll through to view and play your media content.

Playstation 3

1. Ensure that your Playstation 3 and WD ShareSpace are powered on and
connected to your local area network. You will see the main user interface with a
series of options displayed horizontally across your TV screen.

2. Using the directional buttons (left and right) on the PS3 controller, navigate to
Music, Photo or Video depending on which type of media you want to play, and
press the X button.

3. Using the directional buttons (up and down), scroll and select WDShareSpace
(or the new device name that you created previously) by pressing the X button.
You will now see a list of folders (Music, Photo and Video) to the right of the
WDShareSpace icon.

4. Make sure that you select the folder that corresponds to option you selected back
in Step 2. For example, if you select Photo from the main user interface screen,
open the corresponding Photo folder to the right of the WDShareSpace icon,
otherwise your content will not display properly.

Digital Picture Frames

The following are general steps for setting up digital photo frames:

1. Ensure that your WD ShareSpace is connected to your home’s local network and
is powered on.

2. Follow the user instructions provided with your wireless digital photo frame to
proceed through any initial setup or installation of drivers.

3. Using the navigation feature on your wireless digital photo frame, scan and detect
the WD ShareSpace on your network.

4. Depending on the brand of photo frame you have, you may need to access
Settings/Network Setup page in the user interface to establish connection so that
your photo frame can link to your WD ShareSpace. Please refer to your DMA’s
user guide for specific instructions.

HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 56

WD SHARESPACE

USER MANUAL

5. Once you have a connection between your wireless photo frame and the WD
ShareSpace, access the Media screen on your photo frame that will provide you
the option to view your pictures.

Please refer to your wireless photo frame user guide for supported picture file formats and
instructions on accessing and viewing your pictures.

Network Music Player

The following are general steps for using a network music player to access WD
ShareSpace:

1. Connect WD ShareSpace to your local area network and power on the device.

2. Connect and configure your network music player on your home’s wired or
wireless network switch or router.

3. Turn on your network music player.

4. If connected properly, you will find the device name of your WD ShareSpace.

5. Navigate through the network music player’s user interface to locate and play
music stored on your WD ShareSpace.

Note: Please refer to your network music player user guide for specific instructions on connecting to
a network attached storage system and how to access and play your media content.

Digital Media Adapters

The following are general steps for using a Digital Media Adapter (DMA) to access
WD ShareSpace:

1. Connect WD ShareSpace to your local area network and power on the device.

2. Make sure that your DMA device is connected to your TV and powered on.

3. The main screen of your DMA device appears.

4. Depending on the DMA device, you may need to access the Settings/Network
Setup screen in the user interface to establish a connection between your DMA
and WD ShareSpace. Please refer to your DMA’s user guide for specific
instructions.

5. Once you have a connection established between your DMA and WD
ShareSpace, access the Media screen on your DMA to view your pictures or
stream music and video content from the WD ShareSpace.

Note: Please refer to your DMA’s user guide for specific instructions on connecting to the WD
ShareSpace and how to access and play your media content.

DLNA® Devices

See specific DLNA media device user manuals for instructions on connecting a
DLNA device to your local area network so you can access content on
WD ShareSpace. Go to www.dlna.org for a list of DLNA-certified devices and for
further information.

HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 57

6

WD SHARESPACE

USER MANUAL

Using iTunes with WD ShareSpace

iTunes Media Server Overview

With the iTunes Media Server Service, you or anyone connected to the WD
ShareSpace can play music files stored on the system using iTunes. This service
creates a virtual music library on the device and treats it as an iTunes repository,
making it possible for music files to stream from the WD ShareSpace to Windows or
Mac computers running iTunes.

Media Types Supported

The iTunes Server Service supports the following file types:

•*.mp3

• *.wav

• *.aac

Note: The iTunes server service requires the presence of the ‘/Public/Shared Music’ share folder. Do
not rename or delete Shared Music if you want to use the iTunes server. You must recreate or
rename the ‘/Public/Shared Music’ folder if it has been deleted or given another name.

Storing Content

See “Step 2: Access WD ShareSpace on the Network” on page 10 for instructions
on moving your media files to WD ShareSpace’s ‘/Public/Shared Music’ default
folder.

Streaming Audio in iTunes

The iTunes Service is enabled by default in the WD ShareSpace’s Network Storage
Manager utility. See “To enable or disable the iTunes Server Service:” on page 126
for more information.

1. Launch iTunes on your computer.

2. Click WDShareSpace under the Shared section of the left pane. If you have
copied music to the /Public/Shared Music folder and it is in a format supported
by iTunes, it should be listed in the right pane.

USING ITUNES WITH WD SHARESPACE - 58

3. Double-click an audio file to play.

WD SHARESPACE

USER MANUAL

The audio file is streamed in iTunes, and audio files from the WD ShareSpace are
displayed under the Shared list.

USING ITUNES WITH WD SHARESPACE - 59

7

WD SHARESPACE

USER MANUAL

External USB Drive Sharing & Backup

Sharing Data on a USB Drive

You can share data on your USB drive with other users connected to the WD
ShareSpace. When a USB storage device with the FAT, FAT32, or NTFS file system
is connected to the network storage device, the USB device will be displayed as a
USB share.

To share data on a USB drive:

1. Connect a USB drive to any of the three USB ports. The front port is USB1 and
the two rear ports are USB2 and USB3 from top to bottom.

Note: The WD ShareSpace supports external USB storage; USB optical drives (CD/DVD combo or
DVD dual/multi drive) are not supported. The USB ports currently support attached drives with
Fat32, NTFS, EXT3 file systems. HFS+J and proprietary devices (e.g., cameras) are not currently
supported.

2. Open the WDShareSpace folder to access data on the USB drive.
Double-click on the USB share. The USB share name will appear as
usb1-1share, usb2-1share, or usb3-1share, depending on the actual USB port
that the USB drive is connected to.

USB Auto Backup Feature

The WD ShareSpace’s auto backup feature allows you to back up data in either
direction—from a USB drive to the WD ShareSpace or from the WD ShareSpace to
a USB drive. You have to select your destination and source as described in “USB to
WD ShareSpace Backup” on page 120.

Important: When backing up data, always connect the USB drive directly
to USB port 1 located on the front panel. Do not use a USB hub. Ensure
that the destination drive has enough free space to store the amount of
data being transferred.

EXTERNAL USB DRIVE SHARING & BACKUP - 60

WD SHARESPACE

USER MANUAL

To back up FROM a USB drive:

1. Connect a USB drive to the USB port (Port 1) located on the front panel, and
wait for a few seconds for the USB backup LED on the front of the unit to light
steadily (this could take up to 30 seconds).

2. Press and hold the USB backup button only until the USB backup LED turns
off (about 2 seconds). While the backup is in progress, the USB LED will flash
once per second. When the backup is complete, the LED will remain on steadily.

Note: The first backup will copy the entire first partition of the USB drive. Subsequent backups will
copy only new and updated files.

The system will back up data from the USB drive to the “Public” default share
folder on the WD ShareSpace. The share folder will be automatically named after
the USB drive plugged into Port 1.

Example: usb_Western_Digital_External_HDD-200806201424

To back up TO a USB drive:

1. Prior to performing the backup operation, make sure to choose a source and
destination in the WD ShareSpace’s Network Storage Manager utility. See “To
set a source share name for WD ShareSpace to USB drive backup:” on page
121 for more information.

EXTERNAL USB DRIVE SHARING & BACKUP - 61

WD SHARESPACE

USER MANUAL

2. Connect a USB drive to the USB port (Port 1) located on the front panel of the
WD ShareSpace, and wait for the USB backup LED to turn off (about 2
seconds).

3. Press and hold the USB backup button until the USB backup LED on the front of
the unit begins to flash (about 3 seconds). The USB LED will flash twice per
second while the backup is in progress and will light steadily when the backup is
complete.

The system will back up data from the pre-selected source share folder on the
WD ShareSpace to the USB drive first partition.

Note: If the USB drive does not have enough free space to back up the selected portion of the WD
ShareSpace, an error will display when the USB drive is full. The error will appear as a flashing red
LED on the front of the ShareSpace, as well as a text message at the top of the WD ShareSpace’s
Network Storage Manager web page.

EXTERNAL USB DRIVE SHARING & BACKUP - 62

8

WD SHARESPACE

USER MANUAL

Using WD Discovery (Windows Only)

WD Discovery Overview

WD Discovery is a proprietary utility that aids in connecting to the
WD network drives. The easy-to-use software enables you to quickly locate and set
up the WD ShareSpace from any Windows computer on your network. With WD
Discovery, you can easily map network drives, browse shared folders, and create a
desktop shortcut for quick access to your WD ShareSpace.

WD Discovery provides the following options:

Configure your WD ShareSpace device using the
WD ShareSpace’s Network Storage Manager interface. See
“Configuring WD ShareSpace” on page 69.

Automatically map a network drive so you can easily share and
store data on your WD ShareSpace. See “Mapping a Network
Drive” on page 63.

Easily browse network shares without having to manually enter
network paths. See “Browse Network Shares” on page 66.

Create a desktop shortcut that points to a networked
WD ShareSpace. See “Desktop Shortcut Creation” on page 67.

Determine which WD ShareSpace in the network is currently
being accessed by WD Discovery. See “Turning Identify LED On
or Off” on page 67.

Mapping a Network Drive

To access and store data on WD ShareSpace after setting up the device, you must
first map a network drive to one or more of the default shares. Install the WD
Discovery application on each Windows XP or Vista computer in your network to
easily map a network drive, browse network shares, or create a desktop shortcut.

Windows 2000/XP/Vista/Server 2003

Note: Follow the steps below only if you have already installed WD discovery as instructed in
“Windows 2000/XP/Vista/Server 2003” on page 10.

1. Turn on your computer and wait for the operating system to load.

2. If WD Discovery is not running:

For Windows 2000/XP, click Start > All Programs > WD Discovery
Software > WD Discovery or double-click the WD Discovery icon on your
desktop.

USING WD DISCOVERY (WINDOWS ONLY) - 63

WD SHARESPACE

USER MANUAL

For Vista, click Start > Programs > WD Discovery Software > WD
Discovery or double-click the WD Discovery icon on your desktop.

WD network drives are listed in the Network Drives Found list.

3. Click the device you want to map in the Network Drives Found list and click Map
Network Drive in the Things to Do list.

4. In the authentication screen, enter your User Name and Password. The default
for both is “admin.”

A message appears asking whether you want to map the drive automatically.
Continue with “Automatic Drive Mapping” or “Manual Drive Mapping” on
page 65.

USING WD DISCOVERY (WINDOWS ONLY) - 64

WD SHARESPACE

USER MANUAL

Automatic Drive Mapping

1. After completing step 4 of “Windows 2000/XP/Vista/Server 2003” on page 63,
click Yes.

All share folders available on the device will be mapped as network drives
automatically. Available drive letters are assigned backwards from Z.

When mapping completes, the share folders appear as network drives in the
WD Discovery screen.

2. Click Back to return to the main page.

Manual Drive Mapping

1. After completing step 4 of “Windows 2000/XP/Vista/Server 2003” on page 63,
click No. All share folders on the device are listed on-screen. Select a folder
name, then select a drive letter.

2. Click Yes to complete drive letter assignment.

3. Click My Computer on Windows 2000 or XP and Computer on Vista. The
network drives display. You can now drag and drop files into the network drive
folders using My Computer or Windows Explorer.

USING WD DISCOVERY (WINDOWS ONLY) - 65

WD SHARESPACE

USER MANUAL

Browse Network Shares

To access data on a share using WD Discovery:

Use WD Discovery to easily browse network shares without having to manually enter
drive paths.

1. Ensure that the device is powered on and connected to the network.

2. For Windows 2000/XP, click Start > All Programs > WD Discovery
Software > WD Discovery or double-click the WD Discovery icon on your
desktop.

For Vista, click Start > Programs > WD Discovery Software > WD
Discovery or double-click the WD Discovery icon on your desktop.

3. Click WDShareSpace in the Network Drives Found list and click Browse
Network Shares in the Things To Do list.

4. After successful login, the share folders on the device are listed. Click a share to
view and access share files in Windows Explorer.

USING WD DISCOVERY (WINDOWS ONLY) - 66

WD SHARESPACE

USER MANUAL

Desktop Shortcut Creation

WD Discovery can create a desktop shortcut that points to a networked
WD ShareSpace. Follow these steps to create a desktop shortcut:

1. Ensure that the device is powered on and connected to the network.

2. For Windows 2000/XP, click Start > All Programs > WD Discovery
Software > WD Discovery, or double-click the WD Discovery icon on your
desktop.

For Vista, click Start > Programs > WD Discovery Software > WD
Discovery, or double-click the WD Discovery icon on your desktop.

3. Click WDShareSpace in the Network Drives Found list, and then click Create
Desktop Shortcut in the Things To Do list.

4. A dialog appears informing you that the desktop shortcut has been created
successfully. Click OK.

Turning Identify LED On or Off

Users with multiple WD ShareSpace devices can use the blue Identify LED feature to
find out which WD ShareSpace in the network is currently being accessed by
WD Discovery. WD Discovery allows you to turn on or turn off Identify LED on a
networked WD ShareSpace.

Note: This feature is only available on a WD ShareSpace network drive.

To turn on the Identify LED on a networked WD ShareSpace:

1. Ensure that the device is powered on and connected to the network.

2. For Windows 2000/XP, click Start > All Programs > WD Discovery
Software > WD Discovery, or double-click the WD Discovery icon on your
desktop.

For Vista, click Start > Programs > WD Discovery Software > WD
Discovery, or double-click the WD Discovery icon on your desktop.

USING WD DISCOVERY (WINDOWS ONLY) - 67

WD SHARESPACE

USER MANUAL

3. Click WDShareSpace in the Network Drives Found list and click Turn On
Identify LED in the Things To Do list.

4. The Identify LED on the target device is turned on. The LED icon appears to the
left of the device name in WD Discovery.

To turn off the Identify LED on a remote networked WD ShareSpace device:

1. Ensure that the device is powered on and connected to the network.

2. Click Start > Programs > WD Discovery.

3. Click WDShareSpace in the Network Drives Found list and click Turn Off
Identify LED in the Things To Do list.

The Identify LED on the target device is turned off. The LED icon to the left of the
device name in WD Discovery is also turned off.

USING WD DISCOVERY (WINDOWS ONLY) - 68

9

WD SHARESPACE

USER MANUAL

Network Storage Manager: Basics

WD ShareSpace’s Network Storage Manager is a powerful and convenient user
interface for managing and configuring your WD ShareSpace.

Note: Accessing and setting up the WD ShareSpace’s Network Storage Manager is not required to
begin using your WD ShareSpace right away.

This chapter explains how to configure the WD ShareSpace, access WD
ShareSpace’s Network Storage Manager, and enter basic settings. For instructions
on configuring advanced settings, see “Network Storage Manager: Advanced” on
page 87.

Configuring WD ShareSpace

Follow the instructions below to configure your WD ShareSpace for Windows or
Mac.

Windows 2000/XP/Vista

Note: Follow steps 1-6 below only if you have not already installed WD Discovery Tool as instructed
on page 10. Otherwise, launch WD Discovery Tool using the desktop icon and continue with step 7.

1. Turn on your computer and wait for the operating system to load.

2. Insert the WD ShareSpace software CD into the CD-ROM drive.

Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start
and then Computer (Windows Vista) or My Computer (Windows 2000/XP). Right-click the CD/
DVD drive, click Open, and double-click Setup.exe.

3. Windows Vista: Click Run setup.exe, and then click Allow.

4. Click Accept in the Terms of Agreement screen.

5. If you have connected the device properly as shown in the Connect screen, click
Next.

6. The Application Installer screen opens, displaying a list of options. Click WD
Discovery Tool.

NETWORK STORAGE MANAGER: BASICS - 69

WD SHARESPACE

USER MANUAL

7. The WD Discovery screen appears. Click WDShareSpace in the Network
Drives Found list and click Configure.

8. The login page appears. Continue device setup by following the instructions for
“Setting Up the Device” on page 71.

Mac OS X

1. Turn on your computer and wait for the operating system to load.

2. Open the Safari web browser.

3. Click the Bookmarks link in the upper left corner of the screen.

4. Click Bonjour, and then double-click WDShareSpace.

5. The login page appears.

Note: The Macintosh Leopard may not be able to get past the login page. Please go to
support.wdc.com and search the knowledge base for answer ID 3280, which has instructions on
correcting the problem.

6. Continue device setup by following the instructions for “Setting Up the Device”
on page 71.

NETWORK STORAGE MANAGER: BASICS - 70

WD SHARESPACE

USER MANUAL

Setting Up the Device

Follow the steps below to continue setting up the device for all operating systems.

Note: You will only have to perform the setup the first time you log in to WD ShareSpace’s Network
Storage Manager.

1. Enter “admin” in both the Administrator Name and Password fields.

2. Select a language from the Language list and click Login.

3. Click Next.

NETWORK STORAGE MANAGER: BASICS - 71

WD SHARESPACE

4. Read the license agreement, and then click I Agree.

5. In the Initial Setup screen, do the following:

(a) Enter a name in the Device Name field (up to 15 characters, including alphanumeric and

dash ‘-’).

USER MANUAL

Note: The device name is used to identify the storage device connected to the network and appears
in My Network Places. To connect more than one storage device to the same network, you must
specify a unique device name for each storage device.

Caution: Renaming WD ShareSpace forces all the network computers to remap their shared
network resources. Change the device name only when necessary.

(b) Enter a brief description of the device in the Device Description field. The maximum length

of the description is 42 alphanumeric characters.

(c) Select a time zone from the Time Zone list.

(d) If necessary, adjust the date and time manually using the Date & Time lists.

Click Next.

NETWORK STORAGE MANAGER: BASICS - 72

WD SHARESPACE

USER MANUAL

6. Enter a new admin password in the New Admin Password field. The maximum
length of the password is 16, including alphabetic, numeric, underscore, space,
and most special characters except double-quote ("). The first and last characters
cannot be a space. The password is case sensitive.

7. Retype the new password in the Confirm Password field. Click Next.

Note: If you forget your admin password, you must reset the device to its default configuration using
the reset button. See “Reset Button” on page 8 for instructions.

8. Accept the default DHCP (Dynamic Host Configuration Protocol) client settings.
If you are not using DHCP, click Static and manually assign the IP address. Click
Next.

NETWORK STORAGE MANAGER: BASICS - 73

9. The Summary screen appears. Click Finish.

WD SHARESPACE

USER MANUAL

Note: If you are using Windows 2000, XP, or Vista, you may notice a warning notice bar display
during the final initialization of your WD ShareSpace. The bar warns that the Internet Explorer has
blocked an Active X controller message. This warning disappears on its own, or you can click the X
button to the right of the bar. This warning does not affect setting up your drive.

Accessing WD ShareSpace’s Network Storage Manager

Once you have configured your WD ShareSpace and set up WD ShareSpace’s
Network Storage Manager, you can manage and further configure your unit by
entering the web-based user interface.

Important: You must configure WD ShareSpace before using WD
ShareSpace’s Network Storage Manager. Follow the instructions under
“Configuring WD ShareSpace” on page 69.

Note: Accessing and setting up the WD ShareSpace’s Network Storage Manager is not required to
begin using your WD ShareSpace.

NETWORK STORAGE MANAGER: BASICS - 74

WD SHARESPACE

USER MANUAL

Windows

1. Ensure that the device is powered on and connected to the network.

2. If WD Discovery is not running:

For Windows 2000/XP, click Start > All Programs > WD Discovery
Software > WD Discovery or double-click the WD Discovery icon on your
desktop.

For Vista, click Start > Programs > WD Discovery Software > WD
Discovery or double-click the WD Discovery icon on your desktop.

3. Click WDShareSpace in the Network Drives Found list and point to and click
Configure in the Things To Do list.

4. The login page appears. Type in the administrator name and password (the
default password is “admin” unless it has already been changed by the
administrator). In the Tool list, click WD ShareSpace’s Network Storage

Manager. In the Language list, click the language for your region. Click Login.

Mac

1. Turn on your computer and wait for the operating system to load.

2. Open the Safari web browser.

3. Click the Bookmarks link in the upper left corner of the screen.

4. Click Bonjour, then double-click WDShareSpace.

5. The login page appears. Type in the administrator name and password. In the

Tool list, click WD ShareSpace’s Network Storage Manager. In the
Language list, click the language for your region. Click Login.

NETWORK STORAGE MANAGER: BASICS - 75

WD SHARESPACE

USER MANUAL

WD ShareSpace’s Network Storage Manager Features

The web-based management utility includes the following features:

• LAN access—the device supports local area network access of the web-based
user interface, enabling management from anywhere in the network.

• Secured access—the device can be accessed and configured by the
web-based, password protected user interface over SSL (Secure Socket Layer).

• E-mail notification—in the event of warnings or errors related to temperatures,
hard drive, network, or USB connection, administrators are automatically alerted
by e-mail.

• Multiple access levels—users can be assigned different rights. The device
supports two levels: full access and read only.

• Update via web—firmware updates can be downloaded and installed on the
device from a computer on the LAN.

• Disk management—the web-based user interface allows administrators to
monitor internal hard drives and USB drives connected to the device.

• USB storage support—allows reliable data backup from a USB storage device
to the device.

• RAID management—allows RAID configuring of the hard drives.

• Support for Windows and Mac systems—allows users on different platforms
to share files using CIFS (Common Internet File System), NFS (Network File
System), or FTP (File Transfer Protocol) protocols.

• iTunes streaming support—allows users to stream photos, music, and videos
to supported digital media adapters.

• Twonky Media server—provides fast, convenient navigation and searching of
all your media files in the Twonky user interface.

• Remote shutdown or reboot—allows administrators to power off or reboot the
device from any computer on the LAN.

• System log—an efficient instrument in analyzing and solving technical issues.

• UPS-ready—a UPS (uninterruptable power supply) device can be connected to
one of the USB ports to provide secondary power in the event of a power failure.
Go to support.wdc.com and search the knowledge base for answer ID 2559 for a
list of compatible UPS devices.

• Upgradable firmware—enables you to keep your system up to date. For more
information, see “Update (Firmware)” on page 93.

NETWORK STORAGE MANAGER: BASICS - 76

WD SHARESPACE

USER MANUAL

User Interface Overview

The web-based user interface is designed to logically access and manage the
features of the device. Upon logging in, the web user interface defaults to Basic
Mode. Basic Mode provides access to the most common device configuration
options.

The Advanced Mode page includes six tabs and each tab is subdivided into several
menu buttons providing advanced task management functions. The toolbar located
on the upper right allows you to switch between Advanced Mode and Basic Mode
any time.

Note: See “Network Storage Manager: Advanced” on page 87 for instructions on using Advanced
Mode.

NETWORK STORAGE MANAGER: BASICS - 77

WD SHARESPACE

USER MANUAL

Toolbar

The toolbar located on the upper right of the WD ShareSpace’s Network Storage
Manager user interface includes the following commands.

Function Description

Advanced Allows you to switch the user interface from basic to Advanced Mode.

Basic Allows you to switch the user interface from advanced to Basic Mode.

Help Displays online help.

Logout Exits the utility.

Basic Mode

The Basic Mode provides access to the most common configuration options.

Click any of the icons to display the available configuration options. The table below
describes the options.

Category Description

Device Name Enter a device name and description. For more details, see “Device Name” on page 79.

Date & Time Set the system date and time manually or set the NTP server to allow date and time to be

updated automatically. For more details, see “Date & Time” on page 79.

Network Configure the network connection. For more details, see “Network” on page 80.

Users Create and delete user accounts and change the user password. For more details, see

“Users” on page 81.

Folder Shares Access configuration details relating to how shares are made available through this storage

device. This menu also displays a list of mounted volumes and their available shares. When a
USB drive is connected to the device, the USB drive displays as USB share. For more details,
see “Folder Shares” on page 83.

System Status Displays general information about the storage device, such as device name, firmware version,

current date/time, system uptime, IP address, volume usage, and volume RAID type. For more
details, see “System Status” on page 85.

NETWORK STORAGE MANAGER: BASICS - 78

WD SHARESPACE

USER MANUAL

Category Description

Remote Access Enables or disables the MioNet software. Computers running MioNet can remotely access

and share files on the storage device over the Internet.
Note: Available only on computers running Windows. For more details, see “Remote Access”

on page 85.

Shutdown/
Reboot

Performs device shutdown or reboot from any computer on the local area network (LAN). For
more details, see “Shutdown/Reboot” on page 86.

Device Name

Use this option to enter or change a device name and/or a description of the device.
The device name is the name by which your WD ShareSpace is identified on the
LAN.

1. Click Device Name in Basic Mode home screen.

2. Enter or change the text in the Device Name and/or Device Description fields.

3. Click Submit.

Date & Time

The date and time is synchronized automatically to the NTP (network time protocol)
server by default. You have the option to set the date and time manually or allow the
NTP to access the Internet to automatically set the time.

Note: Time displays in 24-hour format only.

1. Click Date & Time in the Basic mode home screen.

NETWORK STORAGE MANAGER: BASICS - 79

2. Deselect Enable to set the time manually.

3. To synchronize the date and time automatically, click Enable.

4. Click Submit.

WD SHARESPACE

USER MANUAL

Network

The device’s network mode is set to DHCP Client by default, which is appropriate
for most environments. By selecting Static IP, you can manually set the IP address,
netmask, gateway, and DNS (Domain Name Service) server IP address.

NETWORK STORAGE MANAGER: BASICS - 80

WD SHARESPACE

USER MANUAL

To configure the network settings:

1. Click Network in the Basic mode home screen.

2. In the Network Mode drop-down menu, select a network mode. Selecting DHCP
Client as a network mode causes the device to obtain an IP address
automatically from the local DHCP server. Selecting Static IP as a network
mode requires you to enter IP information such as IP address, Default Gateway,
and DNS Servers.

3. Click Submit.

Users

Creating users allows the administrator to control access to data on
WD ShareSpace across the network by creating user accounts with specific
permissions. The administrator can also edit and delete user accounts in the Users
menu.

Users Screen Icons

Icon Description

Denotes a user private share.

There is no private share with this user name.

There is a private share with this user name.

Click this icon to change the user password.

Click this icon to delete a user.

Click this icon to add a user.

NETWORK STORAGE MANAGER: BASICS - 81

WD SHARESPACE

USER MANUAL

To create a new user account:

1. Click Users in the Basic Mode home screen.

2. Click the Add icon .

3. Enter the user name in the User Name field.

4. Enter the user’s full name in the Full Name field.

5. Enter the password in the Password field.

Note: The maximum length of the password is 16 characters, including alphabetic, numeric,
underscore, space, and most special characters except double-quote ("). The first and last
characters cannot be a space. The password is case sensitive.

6. Re-enter the password in the Confirm Password field.

7. Create a private user share at the same time by clicking Yes next to Create User
Private Share. The new user is granted full access to the private share. The
private share name is the same as the user name.

8. Click Submit.

To change a user password:

1. Click the Change Password icon next to the appropriate user account.

2. Make the necessary changes, and then click Submit.

To delete an existing user account:

1. Select the user account you want to delete, and then click the Delete icon .

2. Click OK.

For more user configuration options using the WD ShareSpace’s Network Storage
Manager Advanced Mode, see “Users” on page 128.

NETWORK STORAGE MANAGER: BASICS - 82

WD SHARESPACE

USER MANUAL

Folder Shares

Shares are folders that can be used to organize and store files on your
WD ShareSpace. Shares can be shared with everyone (public) or with selected
users on your network (private).

The device comes preconfigured with three shares:

• Public—created automatically at the factory

• Shared Music - folder for storing music files you want to share with other users.

• Shared Pictures - folder for storing image files you want to share with other users.

• Shared Videos - for storing video files you want to share with other users.

Important: Do not change or delete these default share folders.
Disruption of file sharing could result. These are the default folders for the
Media Server (Twonky Media) and iTunes Service. For more information on
how to use Twonky media, see “Media Server” on page 125. For more
information on how to use the iTunes service, see “iTunes” on page 126.

• Download—for saving files using Downloader (see “Scheduled Downloads” on
page 141).

• Configuration—this is a read-only share containing only a Help file and the login
page. It is not meant for sharing or storing data and should not be modified.

The administrator can create private shares accessible only by user name and
password when setting up a user account (see page 82), or by setting permissions
on an existing share (see “Folder Share Permissions” on page 131).

You must first access WD ShareSpace’s Network Storage Manager to create a
share.

The Folder Shares menu provides access to a list of available shares.

NETWORK STORAGE MANAGER: BASICS - 83

WD SHARESPACE

USER MANUAL

Folder Shares Screen Icons

Icon Description

Denotes a user private share.

This is a publicly accessible share.

This is a private share.

Click this icon to delete a share.

Click this icon to add a share.

To create a share:

1. Click Folder Shares in the Basic mode home screen.

2. Click the Add icon .

3. Enter a share name in the Share field. The share name can contain up to 32
characters, including alphabetic, numeric, or underscore characters.

4. Enter a brief description in the Description field.

5. Click Submit.

To delete existing shares:

WARNING: Deleting a share erases all data on the share. All files and
folders on the share will be lost.

1. Select the share to delete.

2. Click the Delete icon .

3. Click OK.

NETWORK STORAGE MANAGER: BASICS - 84

WD SHARESPACE

USER MANUAL

System Status

The System Status option displays general information about the system: device
name, firmware version, current date/time, system uptime, IP address, volume usage,
and volume RAID type. Click System Status in the Basic Mode home screen to
access system information

Remote Access

WD ShareSpace comes with MioNet enabled by default. The Remote Access
option allows you to control the MioNet service on the storage device,

MioNet icons:

• Start/Stop MioNet - Shows Stop MioNet if MioNet is running and Start Mionet if
MioNet is stopped.

• Restart MioNet - Stops MioNet if it is running and starts it again.

• Reset MioNet - Resets all MioNet account information on the WD ShareSpace. If
the ShareSpace is registered to a MioNet account, that registration is erased so
that the unit is now unregistered. This status will be displayed in the upper right
corner of the page. Any shares created by MioNet or MioNet users will remain,
and no data will be lost. Access to these shares over the LAN requires the use of
the MioNet username and password.

NETWORK STORAGE MANAGER: BASICS - 85

WD SHARESPACE

USER MANUAL

MioNet service status messages:

• MioNet service connection status

• Started - MioNet service is started

• Stopped - MioNet service is stopped and will start on system restart.

• Disabled - MioNet service is disabled and will not start on system restart.

• MioNet registration status

• Unregistered - Not currently registered to a MioNet account

• Registered - Already registered to a MioNet account

Note: A mouse-over of the registration status shows the MioNet account name if the device is
registered. To register with MioNet, go to: www.mionet.com/WDShareSpace.

Shutdown/Reboot

The Shutdown/Reboot options allow you to perform a system reboot or shutdown.

To perform WD ShareSpace shutdown:

1. Click Shutdown/Reboot in the Basic Mode home screen.

2. On the Shutdown/Reboot page, click Shutdown.

3. Click OK.

To perform WD ShareSpace reboot:

1. Click Shutdown/Reboot in the Basic Mode home screen.

2. On the Shutdown/Reboot page, click Reboot.

3. Click OK.

NETWORK STORAGE MANAGER: BASICS - 86

10

WD SHARESPACE

USER MANUAL

Network Storage Manager: Advanced

Advanced Mode provides access to additional options not available in the Basic
Mode. When in Basic Mode, click Advanced Mode on the toolbar to view WD
ShareSpace’s Network Storage Manager in Advanced Mode.

The Advanced Mode page include six tabs, each having several icons providing more
management options for maximum flexibility and security of the device. The table

below describes the tab options available in Advanced Mode.

Tab Description

System The System tab allows you to configure the general system settings, set e-mail or window

alerts, change the administrator password, perform firmware upgrades, perform system
configuration file backups, restore system to factory defaults, activate or deactivate the
system LEDs, generate an SSL certificate, enable power saving, and perform device
shutdown or reboot. For more details, see “System Tab” on page 88.

Network The Network tab has access to all network configuration options, such as setting DHCP /

Static mode, changing the IP address, netmask, gateway, DNS server IP address, configuring
jumbo frames, and configuring membership in a domain or workgroup. For more details
“Network Tab” on page 101.

Storage The Storage tab provides a list of all supported drives it locates on the system. It also allows

you to configure the RAID capability of the hard drives, manage file share preferences, set the
backup destination folder, set disk quotas, and set a share folder for users. For more details,
see “Storage Tab” on page 109.

Media The Media tab allows you to enable or disable the streaming option in iTunes or access the

Twonky Media server. For more details, see “Media Tab” on page 125.

Users The Users tab allows you to add, modify, and delete users and groups, and change all user

and group permissions (read/write, read only, no access) to shares/folders and USB storage
devices. For more details, see “Users Tab” on page 128.

Status The Status tab displays general information about the system such as device name, firmware

version, current date/time, machine up-time, memory and swap activity, and load averages.
This tab also allows viewing of logs from the system, Common Internet File System (CIFS), or
File Transfer Protocol (FTP). For more details, “Status Tab” on page 136.

NETWORK STORAGE MANAGER: ADVANCED - 87

WD SHARESPACE

USER MANUAL

System Tab

The System tab allows you to set the system date and time, set up alerts, change
the admin password, perform software or firmware upgrades, create a backup copy
of the system files, restore the system to factory defaults, generate and set up an
SSL certificate, or perform system reboot or shutdown.

The System tab provides access to the following configuration options:

• General Setup

•Alerts Setup

• Admin Password

• Update

• Restore Configuration

• Advanced

•UPS

• Shutdown/Reboot

General Setup

The General Setup icon on the System tab allows you to perform basic
configuration of device. You can provide a name and brief description for the device,
select a compatible web access protocol, and set the time zone. You can set the date
and time manually or enable automatic time synchronization by NTP (Network Time

NETWORK STORAGE MANAGER: ADVANCED - 88

WD SHARESPACE

USER MANUAL

Protocol) Service. You can also manually specify the IP address of the NTP servers to
which you want to synchronize.

To configure system general setup settings:

1. Assign a device name for this storage device in the Device Name field. The
device name can contain up to 15 characters, including alphabetic, numeric, and
hyphens only.

2. Enter a brief description for this storage device in the Device Description field.
The maximum length of the description must not be more than 256 alphanumeric
characters.

3. In web access protocol, select either of the following web access protocols:

• Hypertext Transfer Protocol (HTTP) is a communications protocol for the transfer of
information on the intranet and the World Wide Web.

• Hypertext Transfer Protocol over Secure Socket Layer or HTTPS is a URL scheme
used to indicate a secure HTTP connection. HTTPS is syntactically identical to the http://
scheme normally used for accessing resources using HTTP. All traffic between the managing
computer and the WD ShareSpace is encrypted. HTTPS provides a more secure means of
configuring your device, but it may affect the responsiveness of the user interface.

4. To set the date and time manually, deselect Enable next to NTP Service.

5. Select a time zone from the Time Zone list.

6. Adjust the date and time manually in the Date & Time lists.

7. Click Submit.

NETWORK STORAGE MANAGER: ADVANCED - 89

WD SHARESPACE

USER MANUAL

Alerts Setup

Using the Alerts Setup icon on the System tab, you can configure e-mails or popup
messages that provide alerts for system conditions such as over temperature; hard
drive, volume, network, and USB status; and user and group events. These alerts
help the system administrator(s) manage and detect events or errors.

To set up automatic e-mail notifications:

1. Click Enable next to Email Notification. The page displays additional fields.

NETWORK STORAGE MANAGER: ADVANCED - 90

WD SHARESPACE

USER MANUAL

2. In the SMTP Server field, enter the name or IP address of the SMTP server used
for e-mail. (Check with your Internet Service Provider (ISP) for the SMTP server
settings, which may include the SMTP port, and ask whether to enable TLS/SSL
or SMTP authentication.)

3. In the Email Return Path field, enter a valid return email address recognized by
your ISP. For example, if your SMTP server is "smtp.myisp.net", then you should
enter a valid return email path address of the form "[e-mail]".

4. In the Email Recipients field, enter the e-mail address where you want to send
an e-mail message when an event occurs. Up to five e-mail addresses can be
used at a time.

5. Click Send Test Mail to send a test alert and confirm your settings are correct.
A test message will be sent to each entered e-mail address.

6. Click Submit.

To configure alerts to send pop-up messages when an event occurs:

Note: Pop-up notification only works with Windows XP.

For a list of events, see “System Events” on page 156.

1. On the Alerts Setup page, click Enable next to Pop-Up Notification.

2. Enter the name of the computer in the Notified Devices field. When an event
occurs, a pop-up message will appear on the computer. Up to five computer
names can be added to the alert list.

Note: To find the name of your computer, click Start and right-click Computer or My Computer,
click Properties, and then click the Computer Name tab (Windows XP).

3. Click Send Test Pop-up to send a test alert and confirm that the settings are
correct.

Note: Make sure the Messenger Service is activated on the computers to which you want to send
the pop-up message when an event occurs. To enable Messenger Service, go to Start > Control
Panel > Administrative Tools > Services > Messenger. You can test the Messenger Service
by clicking Send Test Pop-up. Make sure printer and file sharing is selected as an exception if the
Windows Firewall is enabled in Windows 2000/XP.

NETWORK STORAGE MANAGER: ADVANCED - 91

4. Click Submit.

WD SHARESPACE

USER MANUAL

Admin Password

The Admin Password icon on the System tab allows you to change the
administrator’s password.

To change the administrator's password:

1. In the Old Password field, enter the old password.

2. In the New Password field, enter the new password. The maximum length of the
password is 16, including alphabetic, numeric, underscore, space, and most
special characters except double-quote ("). The first and last characters cannot
be a space. The password is case sensitive.

3. In the Confirm Password field, re-enter the new password.

4. Click Submit.

NETWORK STORAGE MANAGER: ADVANCED - 92

WD SHARESPACE

USER MANUAL

Update (Firmware)

The Update icon on the System tab provides information about the current firmware
version and allows you to perform a firmware update either automatically or manually.

Automated

The Automated tab on the Update page provides information about the current
firmware version and connects to the WD website for automatic downloading of the
latest firmware.

1. Click Check For New Firmware.

2. Click Download if new firmware is available.

3. Click Upgrade. Wait for the update process to complete.

WARNING! Do not interrupt a firmware upgrade in progress; doing so
may cause the device to malfunction or render it unable to boot.

NETWORK STORAGE MANAGER: ADVANCED - 93

WD SHARESPACE

USER MANUAL

After your firmware has been updated, the device will reboot. The user interface
redirects to the System Information page after the update has completed.

Manual

The Manual option allows you to install the firmware manually.

1. Before attempting a manual update, check support.wdc.com for firmware
availability.

2. If a new firmware file is available, download it from support.wdc.com.

After your firmware has been updated, the device will reboot. The web user interface
redirects to the System Information page after the update is completed.

Note: If the IP address of your unit has changed, you will need to use WD Discovery Tool to discover
it again.

NETWORK STORAGE MANAGER: ADVANCED - 94

WD SHARESPACE

USER MANUAL

Configuration

The Configuration icon allows you to save or restore system configuration settings or
revert to factory default settings.

To back up the current system configuration settings:

1. On the Restore Configuration page, click Save Current Configuration.

2. Specify a file name and location for saving the file.

3. Click Save.

NETWORK STORAGE MANAGER: ADVANCED - 95