Western Digital WD ShareSpace User Manual

WD ShareSpace

Network Storage System

User Guide

™

Important Safety Instructions

1. Follow all warnings and instructions marked on the product.

2. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.

3. Do not use this product near any liquids.

4. Do not place this product on an unstable surface. The product may fall, causing
serious damage to the product.

5. Do not drop the product.

6. Do not block the slots and openings on the back or bottom side of the chassis; to
ensure proper ventilation and reliable operation of the product and to protect it
from overheating, these openings must not be blocked or covered.

7. Operate this product only from the type of power indicated on the marking label. If
you are not sure of the type of power available, consult your dealer or local power
company.

8. Do not allow anything to rest on the power cord. Do not locate this product where
persons will walk on the cord.

9. If an extension cord is used with this product, make sure that the total ampere
rating of the equipment plugged into the extension cord does not exceed the
extension cord ampere rating. Also, make sure that the total rating of all products
plugged into the wall outlet does not exceed the fuse rating.

10.Never push objects of any kind into this product through the chassis slots as they
may touch dangerous voltage points or short out parts that could result in a fire or
electric shock.

11.Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:

a When the power cord or plug is damaged or frayed.
b If liquid has been spilled on the product.
c If the product has been exposed to rain or water.
d If the product does not operate normally when the operating instructions are followed. Adjust

only those controls that are covered by the operating instructions since improper adjustment
may result in damage and require extensive work by a qualified technician to the product to

normal condition.
e If the product has been dropped or the chassis has been damaged.
f If the product exhibits a distinct change in performance, indicating a need for service.

12.In accordance with workstation regulation standards, do not place this device in
the visual field of the user due to the glossy front of the case.

WARNING! The WD ShareSpace uses a lithium battery, type CR2032. There is
danger of an explosion if the battery is incorrectly replaced. Replace only with
the same or equivalent battery type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.

Table of Contents

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . .1

Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Format and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Pre-installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 6

System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

USB Backup Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Kensington Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 WD ShareSpace Basic Setup . . . . . . . . . . . . . . . . . . .9

Step 1: Connect WD ShareSpace to the Network . . . . . . . . . . . . . . . 9

Step 2: Access WD ShareSpace on the Network. . . . . . . . . . . . . . . 10

WD ShareSpace File Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3 Backing Up Computers on a Network . . . . . . . . . . .18

WD Anywhere Backup Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing WD Anywhere Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Configuring WD Anywhere Backup . . . . . . . . . . . . . . . . . . . . . . . . . . 24

TABLE OF CONTENTS – 1

4 MioNet Remote Access . . . . . . . . . . . . . . . . . . . . . . .41

MioNet Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Remote Access Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using MioNet Web (after registration) . . . . . . . . . . . . . . . . . . . . . . . . 44

5 How to Play/Stream Video, Music & Photos . . . . .51

Media Server Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Media Types Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Media Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

6 Using iTunes with WD ShareSpace . . . . . . . . . . . . .58

iTunes Media Server Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Media Types Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Storing Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Streaming Audio in iTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

7 External USB Drive Sharing & Backup . . . . . . . . . .60

Sharing Data on a USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

USB Auto Backup Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

8 Using WD Discovery (Windows Only) . . . . . . . . . . .63

WD Discovery Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Mapping a Network Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Browse Network Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Desktop Shortcut Creation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Turning Identify LED On or Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

9 Network Storage Manager: Basics. . . . . . . . . . . . . .69

Configuring WD ShareSpace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

WD ShareSpace’s Network Storage Manager Features. . . . . . . . . . 76

User Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Basic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

TABLE OF CONTENTS – 2

10 Network Storage Manager: Advanced. . . . . . . . . . .87

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Network Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Storage Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Media Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Users Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

11 Scheduled Downloads . . . . . . . . . . . . . . . . . . . . . . .141

Downloader Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

12 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . .147

ESD precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

13 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

14 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

15 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Environmental Compliance (China) . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

GNU General Public License (“GPL”). . . . . . . . . . . . . . . . . . . . . . . . 166

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

TABLE OF CONTENTS – 3

WD SHARESPACE

USER MANUAL

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it
before returning this product. Most technical support questions can be answered
through our knowledge base or e-mail support service at support.wdc.com. If the
answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.

Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. E-mail support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at
https://www.wdc.com/register.

Accessing Online Support

Visit our product support website at support.wdc.com and choose from these topics:

• Downloads - Download drivers, software, and updates for your WD product.

• Registration - Register your WD product to get the latest updates and special
offers.

• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA
Status, and Data Recovery Information.

• Knowledge Base - Search by keyword, phrase, or answer ID.

• Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.

North America

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/[phone]

Spanish 800.832.4778 Hong Kong [phone]

Europe (toll free)*

Europe
Middle East

Africa

00800 ASK4
WDEU

(00800

27549338)

[phone]
[phone]
[phone]

Asia Pacific

India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)

Indonesia [phone]

Japan 00 531 650442

Korea [phone]
Malaysia [phone]/1 800 88 1908/[phone]
Philippines 1 800 1441 0159
Singapore [phone]/[phone]/+65

62430496

Taiwan [phone]/[phone]

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland,

Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

WD SERVICE AND SUPPORT - 1

WD SHARESPACE

USER MANUAL

Registering Your WD Product

Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at

register.wdc.com.

WD SERVICE AND SUPPORT - 2

1

WD SHARESPACE

USER MANUAL

Overview

Congratulations on your purchase of WD ShareSpace™, a high-speed network attached
storage system with a space-saving footprint. This system is equipped with WD drives using
WD GreenPower™ technology for efficient cooling and power saving. The multi-level RAID
support and high-speed interfaces deliver high performance for small offices or home users
and is ideal for backing up and sharing files over the Internet.

This user manual provides step-by-step installation instructions and other important
information regarding your WD product. For the latest WD product information and news,
visit our website at www.westerndigital.com.

Format and Configuration

WD ShareSpace is preformatted for maximum reliability as a RAID 5 volume (for four-drive
systems) or for maximum capacity as a single large, spanned volume (for two-drive systems).
In RAID 5, one quarter of the capacity is used to store parity information needed to restore
data in the event of a drive failure. In a spanned volume, the capacity is equal to the total of all
drives in the volume. To access the maximum capacity using four drives on this device, the
RAID configuration must be reset to either RAID 0 or Span. For more information on how to
set up RAID, see

“Manage RAID” on page 114.

Specifications

Ethernet High performance (10/100/1000) Gigabit Ethernet connection

Internal hard drives Up to four WD 3.5-inch SATA hard drives

External USB storage
file systems supported

Supported protocols HTTP, HTTPS, CIFS/SMB, NFS, FTP

I/O ports • Three USB 2.0 ports (one front for file backup, two rear for USB

Supported clients • Windows

Physical dimensions • Width: 6.30 in (160.1 mm)

Power consumption • Input voltage: 100V to 240V AC

Environmental • Operating temperature: 5 to 35 °C (41 to 95 °F)

NTFS, FAT/FAT32

device expansion)

• Ethernet (RJ-45) port

®

2000/XP/Vista (latest service packs required)/Server

2003

®

•Mac OS

• Height: 7.73 in (196.2 mm)

• Length: 7.84 in (199.18mm)

• Weight: 5.28 lb (2.4 kg)

• Input frequency: 50 to 60 Hz

• Non-operating temperature: -20 to 65°C (-4 to 149 °F)

X Tiger® or Leopard

®

OVERVIEW - 3

Kit Contents

WD SHARESPACE

USER MANUAL

WD ShareSpace with four
or two drives

AC adapter
and power cords

Ethernet cable

Drive mounting rails
(only included with two-drive systems)

Installation CD with
application software
and user manual

Quick Install Guide

Accessories

Visit shopwd.com (U.S. only) to view additional accessories like cables, power
supplies, additional hard drives, and drive mounting rails for this product. Outside the
U.S., visit support.wdc.com.

OVERVIEW - 4

WD SHARESPACE

USER MANUAL

System Requirements

For optimum performance, the following system and network requirements are
recommended. Compatibility may vary depending on user’s hardware configuration
and operating system.

Important: For highest performance and reliability, it is recommended that
you install the latest updates and service pack (SP). For Macintosh, go to
the Apple menu and select Software Update. For Windows, go to the

Start menu and select Windows Update.

Client computer

• Ethernet connection (network adapter)

• Operating system

• Windows 2000/XP/Vista/Server 2003

• Mac OS X Tiger or Leopard

• Web browser (Internet Explorer 6.0 SP1 and later on Windows platforms
supported by this product, Safari 2.0 and later on Mac platforms supported by
this product, Firefox 2.0 and later on supported Windows and Mac platforms)

• Adobe Flash ActiveX 9 or higher (required for WD Discovery™)

Local network

• Router/switch (Gigabit required to maximize performance)

Wide Area Network

• Broadband Internet connection required for remote access using MioNet

Pre-installation

Before unpacking and installing the system, select a suitable site for the system for
maximum efficiency. Place the device in a site that is:

• Near a grounded power outlet

• Clean and dust free

• On a stable surface free from vibration

• Well-ventilated and away from sources of heat

• Secluded from electromagnetic fields from electrical devices such as air
conditioners, radio, TV transmitters.

OVERVIEW - 5

WD SHARESPACE

USER MANUAL

Recording Your WD Product Information

In the following table, write the serial number and model number of your new WD
product found on the label on the bottom of the device. Also, write the purchase date
and other notes such as your operating system and version. This information is
necessary for setup and technical support.

Serial Number:

Model Number:

Purchase Date:

System and Software Notes:

System View

1 Power button 5 Power port

2 LED indicators 6 Reset button

3 USB backup button 7 Ethernet port

4 USB port 1 (Auto-backup) 8 USB ports 2 and 3

9

Kensington

®

security slot

Power Button

Important: The device powers on automatically upon initial connection to

power, which may take up to three minutes. During this time, do not press
the power button.

The power button turns the device on or off. To turn on the device, press the power
button and hold down until the LED flashes once, then release. The LED remains off
(up to 30 seconds) as the device powers up. Holding the button down for four
seconds powers off the device.

OVERVIEW - 6

WD SHARESPACE

USER MANUAL

LED Indicators

The LED (light-emitting diode) indicators on the device provide information about the
status of the system, its hard drives, and network connection. The LEDs on the

system indicate the following:

Indicator
and icon

Power

Hard drives Green Random

Color State Description

Green Steady System is powered up (connected to the power supply and turned on) and

Off System is not powered on

Flashing • System is booting

flashing

Steady • Hard drive is ready for use

Amber Steady • Hard drive error

Green/
Amber

Green/
Amber

Flashing • System detects a foreign hard drive with pre-existing data

Off • Hard drive is not present

ready for use.

• System is restoring to factory default

• System is configuring RAID on the hard drive(s)

• System is configuring RAID 0, Span, or RAID 5 on a volume

• User volume is not available

Hard drive is in use

• Hard drive is installed

• Hard drive is not properly installed

Ethernet
(front)

System
identification
/error

USB backup Green Steady • A USB storage device is connected to the front USB port

Ethernet
(rear)

Green On Network link is detected

Off No network connection

Flashing Transmit or receive activity

Blue On System identification is active

Off System identification is disabled

Red Flashing Critical condition

• RAID system is rebuilding

• Restoring configuration settings

• System initialize operation in progress

Flashing • One flash per second—system is formatting a USB drive

• One flash per second (backup)—USB device to WD ShareSpace

• Two flashes per second (backup)—WD ShareSpace to USB device

Off • System initialize operation completed

Orange Flashing • Network is connecting

•Link activity

Green Steady Network is connected

Flashing Network connection is active

OVERVIEW - 7

WD SHARESPACE

USER MANUAL

USB Backup Button

The USB backup button allows you to back up data from a USB drive to the device or
from the device to a USB drive. The USB backup feature only works on the front USB
port (port 1). See “USB Auto Backup Feature” on page 60 for detailed instructions.

Ports

Component Icon Description

USB port 1 Connects to a USB drive.

Note: This port has an auto-backup feature that
makes it possible to automatically create backups of
digital files from a USB drive to the device and vice­versa.

USB ports 2 and 3 Connects to a USB drive.

Ethernet port Connects the device to a local network.

Reset button Restores the admin user name and password for the

device.

Power port Connects the device to an AC adapter and the power

outlet.

Reset Button

The reset button restores configuration settings such as the machine name, network
mode/IP address, and admin password to default factory settings without erasing
shared folders and volumes. For more information on how to reset the system, see
“Resetting the WD ShareSpace” on page 151.

Kensington Security Slot

For drive security, the device is equipped with a security slot, which supports a
standard Kensington security cable. For more information on the Kensington security
slot and available products, visit www.kensington.com.

OVERVIEW - 8

2

WD ShareSpace Basic Setup

Step 1: Connect WD ShareSpace to the Network

Follow the steps below to connect the WD ShareSpace to a small
home/office network.

WD SHARESPACE

USER MANUAL

1. Connect one end of the Ethernet cable into the Ethernet port located on the back
of the device.

2. Connect the other end of the Ethernet cable directly into a router or network
switch port.

3. Connect the end of the adapter into the DC power supply socket located on the
back of the device.

4. Plug the AC adapter into a power outlet. The unit powers up automatically after
approximately 30 seconds indicated by a steady green LED illuminated on the
power button.

Important: Wait for the WD ShareSpace to finish powering up (approximately three

minutes) before configuring the device.

To power down the device, press and hold down the power button down for at
least four seconds.

WD SHARESPACE BASIC SETUP - 9

WD SHARESPACE

USER MANUAL

Step 2: Access WD ShareSpace on the Network

You can easily find your WD ShareSpace on the local area network (LAN). Follow the
appropriate procedure below:

• Windows 2000/XP/Vista on page 10

• Rally (Windows Vista) on page 11

• Macintosh Leopard on page 20

• Macintosh Tiger on page 24

WD Discovery

The WD Discovery application on the included CD should be installed on every PC
connected to the LAN from which you intend to access your WD ShareSpace.

Windows 2000/XP/Vista/Server 2003

1. Turn on your computer and wait for the operating system to load.

2. Insert the software-installing CD into the CD or DVD ROM drive.

Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start
and then Computer (Windows Vista) or My Computer (Windows 2000/XP). Right-click the CD/
DVD drive, click Open, and double-click Setup.exe.

3. Windows Vista: Click Run setup.exe, then click Allow.

4. Click Accept in the Terms of Agreement screen.

WD SHARESPACE BASIC SETUP - 10

WD SHARESPACE

USER MANUAL

5. If you have connected the WD ShareSpace properly as shown in the Connect
screen, click Next.

6. The Application Installer screen opens, displaying a list of options. Click WD
Discovery Tool. Once the WD Discovery Tool installation is complete, it will
automatically launch and the WD Discovery icon will display on your desktop.

7. The WD Discovery screen appears. Click WDShareSpace in the Network
Drives Found list and click Configure.

8. The login page appears. Continue device setup by following the instructions for
“Setting Up the Device” on page 71.

Other Access Methods

Rally (Windows Vista)

Rally is a technology that comes with Vista and offers an alternative for easy setup
and mapping of the WD ShareSpace without using WD Discovery.

WD SHARESPACE BASIC SETUP - 11

WD SHARESPACE

USER MANUAL

To open the WD ShareSpace shares:

1. Right-click WDShareSpace and click Open. The Public, Private, and Download
shares (default shares) display.

To view the WD ShareSpace web page:

1. Right-click WDShareSpace and click View device webpage. The login page
appears. (See “Accessing WD ShareSpace’s Network Storage Manager” on
page 74 for information on logging in.)

To create a shortcut to the WD ShareSpace:

1. Right-click WDShareSpace and click Create Shortcut.

Note: Create a WD ShareSpace icon on your desktop by installing a driver. Insert the WD
ShareSpace CD and right-click the WD ShareSpace icon in My Computer. Click Open >
WD_Windows >Tools > WD_Rally_Drivers > PnPxNas-4NC. Right-click PnPxNas-4NC.in and
click Install.

To view the properties of the WD ShareSpace:

1. Right-click WDShareSpace and click Properties.

To uninstall:

1. Right-click WDShareSpace and click Uninstall.

WD SHARESPACE BASIC SETUP - 12

WD SHARESPACE

USER MANUAL

Macintosh Leopard

1. Turn on your computer and wait for the operating system to load.

2. In Finder, double-click WDShareSpace in the Shared list (if necessary, click All
then double-click WDShareSpace).

3. If the connection fails, click Connect As on the WDShareSpace screen that
appears.

4. On the login screen, type “admin” in both the Name and Password fields and
make sure the Remember this password in my keychain check box is
selected. Click Connect.

5. Double-click the Public icon to display the subfolders: Shared Music, Shared
Pictures, and Shared Videos.

Note: Configuration is a read-only share containing only a Help file and the login page.

WD SHARESPACE BASIC SETUP - 13

WD SHARESPACE

USER MANUAL

You can now drag and drop files into the shared folders using Finder.

6. To make the shared drive icon permanent on your desktop, create an alias:

Note: Before creating an alias, click Finder>Preferences and make sure Connected Servers is
checked.

(a) Double-click the item you want to alias (e.g., the Public share icon), and click one of the

subfolders.

(b) Click File>Make Alias.

The Public share icon displays on your desktop.

Macintosh Tiger

1. Turn on your computer and wait for the operating system to load.

2. On the menu bar, click Go>Connect to Server.

3. Click Browse and double-click the WD ShareSpace.

4. On the Connect to Server screen, click Connect.

WD SHARESPACE BASIC SETUP - 14

WD SHARESPACE

USER MANUAL

5. Type “admin” in both the Name and Password fields and select the Remember
this password in my keychain checkbox. Click OK.

6. Double-click WDShareSpace.

7. In the left pane, under Shared, double-click Public to display the Public
subfolders (Shared Music, Shared Pictures, and Shared Videos).

You can now drag and drop files into the shared folders using Finder.

8. The share appears as a shared drive icon on the desktop depending on your
preferences. To make the shared drive icon permanent on your desktop, create an
alias:

Note: Before creating an alias, click Finder>Preferences and make sure Connected Servers is
checked.

(a) Click the item you want to alias (for example, Public).

(b) While holding down the Ctrl or Cmd key and the Option key simultaneously, drag the item to

where you want the alias to appear. The alias appears at the new location.

WD SHARESPACE BASIC SETUP - 15

WD SHARESPACE

USER MANUAL

Congratulations!

Your WD ShareSpace is now ready for use and is accessible as a drive letter in My
Computer (Windows) or a shared drive icon on the desktop (Macintosh). You can
now drag and drop files into your WD ShareSpace and move files from your
WD ShareSpace to any computer in your network that has been set up according to
the instructions above.

This user manual contains information and instructions for all other basic and
advanced WD ShareSpace device management functions, including:

• Backing up your computer (see “Backing Up Computers on a Network” on page

18)

• Accessing WD ShareSpace from a remote computer (see “MioNet Remote
Access” on page 41)

• Playing and streaming media (see “How to Play/Stream Video, Music & Photos”
on page 51)

• Using iTunes service (see “Using iTunes with WD ShareSpace” on page 58)

• Connecting a USB drive for additional storage and file exchange (see “External
USB Drive Sharing & Backup” on page 60.)

• Configuring the WD ShareSpace device and network settings, set e-mail or
window alerts, change the administrator password, perform firmware upgrades,
restore system to factory defaults, configure RAID, manage file share preferences,
set the backup destination folder, set disk quotas, set a share folder for users,
add, modify, and delete users and groups, and change all user and group
permissions (read/write, read only, no access) to shares/folders and USB storage
devices (see “Network Storage Manager: Basics” on page 69 and “Network
Storage Manager: Advanced” on page 87).

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WD SHARESPACE

USER MANUAL

WD ShareSpace File Storage

You can access and store content on WD ShareSpace via network shares. Shares
are folders that can be used to organize and store files on your
WD ShareSpace. Shares can be shared with everyone (public) or with selected
users on your network (private).

The device comes preconfigured with three shares:

• Public—created automatically after initial setup

• Shared Music - folder for storing music files you want to share with other users.

• Shared Pictures - folder for storing image files you want to share with other users.

• Shared Videos - for storing video files you want to share with other users.

Important: Do not change or delete these default share folders.
Disruption of file sharing could result. These are the default folders for the
Media Server (Twonky Media) and iTunes Service. For more information on
how to use Twonky media, see “How to Play/Stream Video, Music &
Photos” on page 51. For more information on how to use the iTunes
service, see “Using iTunes with WD ShareSpace” on page 58.

• Download—for saving files using Downloader (see “Scheduled Downloads” on
page 141).

• Configuration—this is a read-only share containing only a Help file and the login
page. It is not meant for sharing or storing data and should not be modified.

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WD SHARESPACE

USER MANUAL

Backing Up Computers on a Network

WD Anywhere Backup Overview

WD Anywhere Backup software is a quick and easy and secure way to back up all
the computers in your network. Your WD ShareSpace Installation CD comes with five
licenses for WD Anywhere Backup—each one enabling you to activate a single PC
or Mac for continuous backup. Select the files you want to back up, and then set the
WD ShareSpace and forget it; every time you save a change it’s automatically
backed up.

Installing WD Anywhere Backup

Important Notes for Installing WD Anywhere Backup

Install on Each Computer: You must use the Installation CD to install WD

Anywhere Backup on each computer in your network.

Install on the LAN and Power On First: You must have your WD ShareSpace
connected to your local area network and powered on before you install WD
Anywhere Backup software. This will ensure that the WD Anywhere Backup
recognizes your WD ShareSpace and will install as the full software version instead
of the 30 Day trial version.

Laptop Users: When you are traveling, your laptop files will not be backed up. If you
want to have your files automatically backed up upon reconnection with your home
network, you must set your passwords on your laptop and your WD ShareSpace to
be the same. Otherwise, you will have to log in to your WD ShareSpace every time
you reconnect to your home network before WD Anywhere Backup will begin to back
up your files.

Windows

1. Turn on your computer and wait for the operating system to load.

2. Insert the software CD into the CD-ROM drive.

Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start
and then Computer (Windows Vista) or My Computer (Windows 2000/XP). Right-click the CD/
DVD drive, click Open, and double-click Setup.exe.

3. Windows Vista: Click Run setup.exe and then click Allow.

4. Click Accept in the Terms of Agreement screen.

5. If you have connected the device properly as shown in the Connect screen, click
Next.

6. Click WD Anywhere Backup.

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Note: It may take a minute or two for the next screen to display.

7. Select your preferred language from the list and click OK.

8. Close all other open applications, and then click Next to continue.

WD SHARESPACE

USER MANUAL

9. If you accept the terms of the agreement, click I Agree to continue.

10.After WD Anywhere Backup has finished installing, click Finish to begin using
WD Anywhere Backup.

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WD SHARESPACE

USER MANUAL

The WD Anywhere Backup Configuration screen appears. Continue with “One­Click Backup” on page 24.

Note: The WD Anywhere Backup icon now appears on your desktop, and WD Anywhere Backup
is listed in Program Files.

Macintosh Leopard or Tiger

1. Turn on your computer and wait for the operating system to load.

2. Double-click the WD ShareSpace icon on the desktop.

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WD SHARESPACE

USER MANUAL

3. Double-click WD_Anywhere_Backup.dmg.

4. On the WD Anywhere Backup screen, click the WD Anywhere Backup icon.

5. On the verification dialog box, click Continue.

6. On the first screen of the Install WD Anywhere Backup wizard, click Continue.

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7. On the Software License Agreement screen, click Continue.

8. To accept the software license agreement, click Agree.

WD SHARESPACE

USER MANUAL

9. Click Install.

10.Enter your Mac user name and password.

11.When a screen verifying successful installation appears, click Close.

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WD SHARESPACE

USER MANUAL

12. Now you can begin backing up your data. Click + > Create Backup Plan.

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WD SHARESPACE

USER MANUAL

Configuring WD Anywhere Backup

One-Click Backup

WD Anywhere Backup allows you to back up all your important data, such as
documents, photos, music and videos, on your computer’s hard drive with the click of
a button. This feature backs up your data to the WD ShareSpace so you can restore
your data in the event that your computer’s hard drive crashes.

The first time you install WD Anywhere Backup, the WD Anywhere Backup
Configuration screen appears.

Note: The screen below only appears when you have WD ShareSpace attached to your computer’s
local area network.

Backup All Files

Link to Customize Backup

This screen offers two options:

Automatic Backup: The main option is to have the WD ShareSpace automatically
and continuously back up your files, providing assurance that your files can always be
restored.

What it backs up

One click backup backs up the main computer‘s c: drive on a PC.

What it does not back up

One click backup does not include files on the A: drive, application files such as
MS Word or Adobe Acrobat, temporary and log files, virtual hard disk files, or files
in the system folders.

Customized Backup: The other option is to customize your backup to back up only
selected types of files, for example, only photos or videos, or other drives.

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WD SHARESPACE

USER MANUAL

To start an automatic and complete backup of your computer’s hard drive:

1. Click Back Up All of My Files.

2. A message explains that initial backup will use moderate resources on your
computer. To pause the backup, click Pause until System Idle. To keep the
backup running in the background, click Continue.

Note: If you do not want these messages to display in the future, click Do not show Configuration
Wizard at startup.

3. A registration screen appears. If desired, enter the optional registration
information. Click Continue.

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