Western Digital WD Series I USB External Drive Quick Install Guide

Unplugging the USB 2.0 External Hard Drive

CAUTION: Do not unplug y our USB 2.0 externa l hard dri ve before following the steps below as this could result in data loss.

Windows Users

Double click on the Windows Unplug or Eject Hardware icon in your system tray (located in the bottom right corner of your screen—see the dialog box below for a depiction of this icon). The following dialog box displays:

Unplug or Eject Hardware system tray icon

Select and highlight USB Mass Storage Device from the list, then click Stop. T o confirm your selection of the drive to be disconnected, click OK. You may now unplug the USB 2.0 external hard drive from your computer.

Macintosh Users

To unplug your USB 2.0 external hard drive, drag the USB 2.0 hard drive icon to the Trash. After the disk icon has disappeared from the desktop, you may safely disconnect the external hard drive.

Technical Support Services

If you need additional information or help during installation or normal use of this product, contact Western Digital Technical Support. When calling for support, please have your Western Digital USB 2.0 external hard drive serial number, system hardware, and software versions available.

Telephone Assistance

800.ASK.4WDC (800.275.4932) +31.20.446.765 1 (Europe)

Online Services

support.wdc.com www.westerndigital.com

Western Digital and the Western Digital logo are registered trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.

Western Digital External Hard Drive

USB 2.0 and 1.1

Install Guide

Hardware Installation and Setup for your USB 2.0 External Hard Drive

Getting Started

• Minimum System Req uirement s: An availa ble USB port (a USB 2.0 host c ontroller or USB 2.0 PCI adapter card is required for USB 2.0 Hi-Speed performance),

Windows MB of RAM. Macint osh

or higher, and at least 32 MB of RAM.

• USB Backward Compatibility: All current computer systems that have existing USB 1.1 ports can be used with Western Digital’s USB 2.0 external hard drive. A USB 2.0 PCI adapter card is required for USB 2.0 Hi-S peed performance—up to 40 times faster than USB 1.1 in data transfer rates.

• Record Serial Number: Located on the bottom of the external hard drive, the serial number is used for setup and technical support purposes.

Western Digital USB 2.0 External Hard Drive Kit Contents

98SE/Me/2000/XP, a Pentium II processor or higher, and least 64

USB 2.0 Certified Interface Cable

users require Mac OS X or higher , a true G3 pro cessor

AC Power Supply

Connecting the USB 2.0 External Hard Drive

Windows 98SE users only: You must install the device drivers on your system prior to connecting the device. Skip to page 4 for installation procedures.

1. Power on your computer.

2. Plug the end of the power connector with the flat side facing up into the power supply socket located on the back of the drive.

3. Connect the power cord (with the AC powe r supply connected) into an electrical outlet. Verify that the power LED is lit.

4. Connect one end of the included USB 2.0 cable into an available USB port on your computer.

5. Plug the other end of the USB 2.0 cable into the back of the external hard drive.

USB 2.0 Port

Power Supply Socket

USB Connection

Power LED (Green)

Access LED (Red)

For service and literature:

Western Digital 20511 Lake Forest Drive Lake Forest, CA 92630

800.ASK.4WDC USA +31.20.4467651 Europe support.wdc.com www.westerndigital.com

2079-001033-000 08/02

7200 RPM External Hard Drive

Also included: power cord, warranty card, and Install guide.

CAUTION: Do not drop or jolt your USB 2.0 external hard drive or attempt to open the drive and service it yourself. These actions will void the warranty.

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USB 2.0 Extern al Hard Drive Rear an d Front Panel wi th Installation

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Software Installation - Windows Setup

Windows Me/2000/XP

1. After following all the steps on page 2 and connecting the USB 2.0 cable to the computer, Windows will automatically detect the device as a “USB Mass Storage Device” and install the drivers.

Note: If the above dialog box appears, simply select the Recommended option for Windows to install the drivers automatically and cl ick Next.

2. After driver installation is completed, restart your computer.

3. After restart, the drive will appear in your My Computer as “WDC USB2.”

4. Your W es tern Di gital USB 2.0 external har d drive is preformatt ed as one F AT32 partition and is now ready to use.

Windows 98SE (Second Edition)

Note: You must install the d rivers prior to connecting the USB 2.0 external har d drive to your computer.

1. Go to Western Digital’s software library Web site a t support.wdc.com/download, locate the appropriate model number for your product, and download the setup file onto your computer desktop.

2. Locate and double-click on the setup file to begin driver installation.

3. After the drivers have been installed, restart your computer.

4. After restart, plug the end of the power connector with the flat side facing up into the power supply socket located on the back of the drive. Verify that the power LED is lit.

5. Connect the USB 2.0 cable into an available USB port on your computer and the other end to the back of the drive.

6. Windows will automati cally detect the device and a ne w hard drive icon will appear in the My Computer window. Your Western Digital USB 2.0 external hard drive is preformatted as one FAT32 partition and is now ready to use.

Macintosh Setu p

1. After following all of the steps on page 2, Ma cintosh OS X v10.X will automatically d etect the devi ce. I t may take sever al minutes to recogn ize the ha rd drive. Do not disconnect the drive during this process.

2. A hard drive icon named “WDC_USB2” will display on t he desktop, Western Digital recommends that you reinitialize the drive using the Apple Disk Utility for improved functionality in subsequent connections. Your newly formatted Western Digital USB 2.0 external hard drive is now ready to use.

Registering Your Product

Your new Western Digital USB 2.0 external hard drive includes 90 days of free technical support from the date of purchase. To be eligible for the free technical support, you must register your product with Western Digital.

Take advantage of Western Digital special offers and product updates by registering your USB 2.0 external hard drive online at www.wdc.com/products/registration.

Appendix

USB 2.0 Information: Frequently Asked Questions

What is USB Hi-Speed?

USB Hi-Speed is an alternative name for USB 2.0. USB 1.1 also can be referred to as USB Full or Low Speed.

What will happen if a USB 2.0 device is plugged into a USB 1.1 port or hub?

USB 2.0 is backwa rd compatible with USB 1. 1. If connected to USB 1.1 port or hub, the USB 2.0 device will ope rate at the USB 1.1 full speed of up to 12 Mbps (megabits per second).

Can USB 1.1 cables be used with USB 2.0 devices?

Although USB 1.1 ca bles sh ould wo rk wi th US B 2.0 d evice s, it is reco mmend ed th at USB 2.0 certified cables be used with USB 2.0 periph erals and USB 2.0 PCI adapter cards .

Transfer Rate USB 1.1 USB 2.0

480 Mbps (High speed) — 12 Mbps (Full speed)

1.5 Mbps (Low speed)

X X X X

Troubleshooting

A summary of common questions and their answers regarding installation are listed below to help you troubleshoot yo u r Wester n D i gita l USB 2.0 ex tern a l hard drive.

• The drive does not power up.

Make sure that the power cable connected to the back of the external hard drive is securely attached and that the green-colored power LED is lit.

• The drive is not recognized under “My Computer” or the computer desktop.

If your system has a USB 2.0 PCI adapter card, make sure that its drivers have been installed prior to connecting the Western Digital USB 2.0 external hard drive. The drive will not be correctly recognized if the USB 2.0 root hub and h ost controller drivers are not initially installed. Contact the hardware manufacturer for installation procedures.

• I want to partition and reformat the dri ve.

FAT32 partitions created by the utilities included in Windows 2000/XP have a partition size limitation of up to 32 GB. To create partitions greater than 32 GB, you will need to reformat the drive using the NTFS file system.

• The data transfer rate is slow.

Your system may be operating at USB 1.1 speeds. This may be due to an incorrect driver installation of your USB 2.0 adapter card or your system does not support USB 2.0. Contact the hardware manufacturer for installation procedures and more information.

Regulatory Compliance

FCC Class B Information

This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable prote cti on against harmful int erference in a residential i nstallation. This equipme nt generates, uses and can radiate radio frequ en c y en ergy and, if not installed and used in accordance with the instru c ti ons, may cause harmful inter fe rence to radio or televis ion receptio n, which c an be deter mined by t urning the equipment of f and on, the user is encouraged to try t o correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiv er is connected.

• Consult the dealer or an experienced radio/TV technician for help.

• Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

The user may find the following booklet prepared by the Federal Communications Commission helpful: “How to Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the US Government Printing Office, Washington, DC 20402. Stock No. 004-000-00345-4.

CSA Notice

Le prent appareil nu mérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B préscrites dans le Règ le me nt sur le brouillage radioélectrique édicté par le ministère des Communicati o ns du Canada.

This digital apparatus does not exceed the Class B limits for radio noise for digital apparatus set out in the Radio Interference Regulati ons of the Canadian Department of Communications.

Underwriters Laboratories

UL-Standard 1950, Standard for Safety of Information Technology Equipment including Electrical Business Equipment (File E101559).

CE Compliance For Europe

Verified to comply with EN55022 for RF Emissions and EN50082-1 for Generic Immunity, as applicable.

Warranty Information

Obtaining Service

Western Digital (WD) values your business and always attempts to provide you the very best of service. If this Product ever requires maintenance, either contact the dealer from whom you origi nally purcha sed the Product or telephon e WD’s Technical Support De partme nt. No Product may be returned d irec tly to WD without prio r authorization. You may obtain a return au th orization via support.wdc.com or contact our Technical Support Department at 800.275.4932, or +31.20.446.7651 in Europe. If it is determined that the Product may be defective, you will be given a Return Material Authorization (RMA) number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and i nsured , to th e add ress provide d on yo ur retur n p aper work. For more inf ormati on on pa ck aging or for our shipping address, go to support.wdc.com. Your origina l b o x a nd packaging materia ls should be kept for storing or shipping your Western Digital USB 2.0 external hard drive. In order to conclusively establish t he period of warranty, check warranty expiration (serial numb er requir e d) via support.wdc.com or contact our Technical Support Department at 800.275.4932, or +31.20.446.7651 in Europe. WD shall have no liability for lost data, regardless of the cause, recovery of lost data, or data contained in any Product placed in its possesssion.

1 Year Limited Warranty

WD warrants that the Product, in the course of its normal use, will be free from defects in material and workmanship for a period of one (1) year and will conform to WD’s specification therefor. This limited warranty perio d sh all commence on the purchase date ap pe ari ng on your purchase receip t.

WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defec t a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels), accident or mishandling while in your possession. Subject to the limitations specified above, your sole and exclusive warranty shall be, during the period of warranty specified above and at WD’s option, the repair or replaceme nt of the Product. The foregoing warranty of WD shall exte nd to repaired o r replaced Produc ts for the ba lance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer.

The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold as new. The remedies provided her ein are in lieu of a) any and all other remedies and warranties, whether expressed, implied or statutory, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose, and b) any and all obligations and liabilities of WD for damages including, but not limited to accidental, consequential, or special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in connection with the pu rchase, u se or per forman ce of th e Product, eve n if WD has been advis ed of the pos sibil ity of suc h damages.

In the United States, some states do not allow exclusion or limitations of i nc i de ntal or consequential damages, so the limitat ions above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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