Western digital WD10000H1NC, WD20000H1NC User Manual
My Book
World Edition
Quick Install Guide
®
™
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or e-mail
support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD
at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD technical support. E-mail support is
free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep
you informed of new features and services, remember to register your product online at
https://www.wdc.com/register.
Accessing Online Support
Visit our product support website at support.wdc.com and choose from these topics:
• Downloads - Download drivers, software, and updates for your WD product.
• Registration - Register your WD product to get the latest updates and special offers.
• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data
Recovery Information.
• Knowledge Base - Search by keyword, phrase, or answer ID.
• Installation - Get online installation help for your WD product or software.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and system
software versions available.
North America
English 800.ASK.4WDC Australia 1 800 42 9861
Spanish 800.832.4778 Hong Kong +800 6008 6008
Europe (toll free)*
Europe
Middle East
Africa
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain,
Sweden, Switzerland, United Kingdom.
(800.275.4932) China 800 820 6682/+65 62430496
00800 ASK4 WDEU
(00800 27549338)
+31 880062100
+31 880062100
+31 880062100
Asia Pacific
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
Indonesia +803 852 9439
Japan 00 531 650442
Korea 02 703 6550
Malaysia +800 6008 6008/1 800 88 1908/+65 62430496
Philippines 1 800 1441 0159
Singapore +800 6008 6008/+800 608 6008/+65 62430496
Taiwan +800 6008 6008/+65 62430496
011 26384700 (Pilot Line)
My Book World Edition | 1
Kit Contents
About Your WD Product
Important: See the user manual located on the CD included in this kit for more
detailed information on the use of My Book World Edition.
Kit Contents
• Network hard drive (single or dual-drive model)
• Installation CD with software and user manual
• Ethernet cable
• AC adapter
• Quick Install Guide
Optional Accessories
For more information on optional accessories for this product, visit shopwd.com
(U.S. only). Outside the U.S., visit support.wdc.com.
System Requirements
• Ethernet connection (network adapter, router, switch, or hub)
•Windows
• Web browser (Internet Explorer 6.0 SP1 and later on Windows platforms supported
by this product, Safari 2.0 and later on Mac platforms supported by this product,
Firefox 2.0 and later on supported Windows and Mac platforms)
• Adobe Flash ActiveX 9 or higher (required for WD Discovery
• Broadband internet connection
Note: Compatibility may vary depending on your hardware configuration and operating system.
®
XP/Vista; Mac OS® X Tiger® or Leopard
®
™
)
AC Adapter*
*See the full user manual on
the software CD for more
information about global AC
adapter configurations
Important: For highest performance and reliability, it is recommended that you
install the latest updates and service pack (SP). For Windows, click Start>All
Programs>Windows Update. For Mac, go to the Apple menu and select
Software Update.
Drive Format
My Book World Edition is a single-drive configuration. My Book World Edition II is a
dual-drive system that is pre-configured to RAID 1 (Mirrored) mode for extra data
protection. If one drive fails in RAID 1, the system will still run, and your data will be
preserved. You can replace the failed drive and restore the system. My Book World
Edition II also supports RAID 0 (Striped) mode for maximum capacity and accelerated
performance. See the full user manual on the software CD for more information on
how to manage RAID on My Book World Edition II.
My Book World Edition | 2
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