Western digital WD10000AH1U User Manual

My Book®

Mac Edition™

User Manual

Desktop External

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD technical support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at https://www.wdc.com/register.

Accessing Online Support

Visit our product support website at support.wdc.com and choose from these topics:

•Downloads - Download drivers, software, and updates for your WD product.

•Registration - Register your WD product to get the latest updates and special offers.

•Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information.

•Knowledge Base - Search by keyword, phrase, or answer ID.

•Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.

North America		Asia Pacific
English	800.ASK.4WDC	Australia	1 800 42 9861
	(800.275.4932)	China	800 820 6682/[phone]
Spanish	800.832.4778	Hong Kong	+800	6008	6008
		India	1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
			011 26384700 (Pilot Line)
Europe (toll free)*	00800 ASK4 WDEU	Indonesia	+803	852 9439
	(00800 27549338)	Japan	00 531 650442
		Korea	02 703 6550
Europe	[phone]	Malaysia	+800	6008	6008/1 800 88 1908/[phone]
Middle East	[phone]	Philippines	1 800 1441 0159
Africa	[phone]	Singapore	+800	6008	6008/[phone]/[phone]
		Taiwan	+800	6008	6008/[phone]

*Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

		MY BOOK MAC EDITION
		USER MANUAL
		Getting Started
	1
		Thank you for purchasing this WD product. For the latest WD product information
		and news, visit our website at www.westerndigital.com.

Kit Contents

•External hard drive

•USB cable

•AC adapter

•Quick Install Guide

Quick Install Guide

AC Adapter*

USB Cable

My Book Mac Edition

1	2	3	4	5				1	2	3	4	5
							or
1 USA, Japan, Taiwan, Brazil,			4 China					1 USA, Japan, Taiwan, Brazil,			4 China
Mexico, Colombia			5 Australia, New Zealand,					Mexico, Colombia			5 Australia, New Zealand,
2 Europe, Korea, Brazil, Chile			Argentina					2 Europe, Korea, Brazil, Chile			Argentina
3 United Kingdom								3 United Kingdom

Global AC adapter configurations*

Optional Accessories

For more information on optional accessories for this product, visit store.westerndigital.com (U.S. only). Outside the U.S., visit support.wdc.com.

Compatibility

Macintosh		Windows ®
•	An available USB port	•	An available USB port
•	Mac® OS X 10.4.11+, 10.5.3+	•	Windows 2000/XP/Vista™

Note: Compatibility may vary depending on user’s hardware configuration and operating system. To use this device with Windows, you must first reconfigure it to Windows format. Search our knowledge base at support.wdc.com for answer ID # 1550 and follow the instructions as prompted.

Important: For highest performance and reliability, it is recommended that you install the latest updates and service pack (SP). Go to the Apple menu and select

Software Update.

GETTING STARTED – 1

MY BOOK MAC EDITION

USER MANUAL

Recording Your WD Product Information

In the following table, write the serial number and model number of your new WD product found on the label on the back panel of the device. Also, write the purchase date and other notes such as your operating system and version. This information is necessary for setup and technical support.

Serial Number:

Model Number:

Purchase Date:

System and Software Notes:

Registering Your WD Product

Your WD product includes 30 days of free technical support during the applicable warranty period for your product. The 30-day period commences on the date of your first telephone contact with WD technical support. Register online at register.wdc.com.

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product:

•Do not drop or jolt the device.

•Do not move the device during activity.

•Do not use My Book as a portable device.

•To allow proper ventilation, do not block air slots located on the underside, top, or rear of the enclosure. Do not stack any objects on top of the device that may block ventilation.

GETTING STARTED – 2