My Book®
Mac Edition™
User Manual
Desktop External
Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD technical support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at https://www.wdc.com/register.
Visit our product support website at support.wdc.com and choose from these topics:
•Downloads - Download drivers, software, and updates for your WD product.
•Registration - Register your WD product to get the latest updates and special offers.
•Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information.
•Knowledge Base - Search by keyword, phrase, or answer ID.
•Installation - Get online installation help for your WD product or software.
When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.
North America |
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Asia Pacific |
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English |
800.ASK.4WDC |
Australia |
1 800 42 9861 |
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(800.275.4932) |
China |
800 820 6682/+65 62430496 |
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Spanish |
800.832.4778 |
Hong Kong |
+800 |
6008 |
6008 |
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India |
1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance) |
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011 26384700 (Pilot Line) |
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Europe (toll free)* |
00800 ASK4 WDEU |
Indonesia |
+803 |
852 9439 |
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(00800 27549338) |
Japan |
00 531 650442 |
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Korea |
02 703 6550 |
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Europe |
+31 880062100 |
Malaysia |
+800 |
6008 |
6008/1 800 88 1908/+65 62430496 |
Middle East |
+31 880062100 |
Philippines |
1 800 1441 0159 |
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Africa |
+31 880062100 |
Singapore |
+800 |
6008 |
6008/+800 608 6008/+65 62430496 |
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Taiwan |
+800 |
6008 |
6008/+65 62430496 |
*Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
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MY BOOK MAC EDITION |
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USER MANUAL |
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Getting Started |
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Thank you for purchasing this WD product. For the latest WD product information |
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and news, visit our website at www.westerndigital.com. |
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•External hard drive
•USB cable
•AC adapter
•Quick Install Guide
Quick Install Guide
AC Adapter*
USB Cable |
My Book Mac Edition |
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1 USA, Japan, Taiwan, Brazil, |
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4 China |
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1 USA, Japan, Taiwan, Brazil, |
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4 China |
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Mexico, Colombia |
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5 Australia, New Zealand, |
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Mexico, Colombia |
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5 Australia, New Zealand, |
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2 Europe, Korea, Brazil, Chile |
Argentina |
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2 Europe, Korea, Brazil, Chile |
Argentina |
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3 United Kingdom |
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3 United Kingdom |
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Global AC adapter configurations*
For more information on optional accessories for this product, visit store.westerndigital.com (U.S. only). Outside the U.S., visit support.wdc.com.
Macintosh |
Windows ® |
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An available USB port |
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An available USB port |
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Mac® OS X 10.4.11+, 10.5.3+ |
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Windows 2000/XP/Vista™ |
Note: Compatibility may vary depending on user’s hardware configuration and operating system. To use this device with Windows, you must first reconfigure it to Windows format. Search our knowledge base at support.wdc.com for answer ID # 1550 and follow the instructions as prompted.
Important: For highest performance and reliability, it is recommended that you install the latest updates and service pack (SP). Go to the Apple menu and select
Software Update.
GETTING STARTED – 1
MY BOOK MAC EDITION
USER MANUAL
Recording Your WD Product Information
In the following table, write the serial number and model number of your new WD product found on the label on the back panel of the device. Also, write the purchase date and other notes such as your operating system and version. This information is necessary for setup and technical support.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:
Your WD product includes 30 days of free technical support during the applicable warranty period for your product. The 30-day period commences on the date of your first telephone contact with WD technical support. Register online at register.wdc.com.
WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product:
•Do not drop or jolt the device.
•Do not move the device during activity.
•Do not use My Book as a portable device.
•To allow proper ventilation, do not block air slots located on the underside, top, or rear of the enclosure. Do not stack any objects on top of the device that may block ventilation.
GETTING STARTED – 2