Western digital WD10000AH1U User Manual
My Book
Mac Edition
User Manual
External Desktop
®
™
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before
returning this product. Most technical support questions can be answered through our
knowledge base or e-mail support service at support.wdc.com. If the answer is not available
or, if you prefer, please contact WD at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This
30-day period starts on the date of your first telephone contact with WD technical support.
E-mail support is free for the entire warranty period and our extensive knowledge base is
available 24/7. To help us keep you informed of new features and services, remember to
register your product online at https://www.wdc.com/register.
Accessing Online Support
Visit our product support website at support.wdc.com and choose from these topics:
• Downloads - Download drivers, software, and updates for your WD product.
• Registration - Register your WD product to get the latest updates and special offers.
• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status,
and Data Recovery Information.
• Knowledge Base - Search by keyword, phrase, or answer ID.
• Installation - Get online installation help for your WD product or software.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware,
and system software versions available.
North America
English 800.ASK.4WDC Australia 1 800 42 9861
(800.275.4932) China 800 820 6682/+65 62430496
Spanish 800.832.4778 Hong Kong +800 6008 6008
Europe (toll free)*
Europe
Middle East
Africa
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
00800 ASK4 WDEU
(00800 27549338)
+31 880062100
+31 880062100
+31 880062100
Asia Pacific
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
Indonesia +803 852 9439
Japan 00 531 650442
Korea 02 703 6550
Malaysia +800 6008 6008/1 800 88 1908/+65 62430496
Philippines 1 800 1441 0159
Singapore +800 6008 6008/+800 608 6008/+65 62430496
Taiwan +800 6008 6008/+65 62430496
1
MY BOOK MAC EDITION
USER MANUAL
Getting Started
Thank you for purchasing this WD product. For the latest WD product information
and news, visit our website at www.westerndigital.com.
Kit Contents
• External hard drive
•USB cable
• AC adapter
• Quick Install Guide
Quick Install Guide
AC Adapter*
USB Cable
My Book Mac Edition
1 2
1 USA, Japan, Taiwan, Brazil,
Mexico, Colombia
2 Europe, Korea, Brazil, Chile
3 United Kingdom
4 5
3
4China
5 Australia, New Zealand,
Argentina
or
1 USA, Japan, Taiwan, Brazil,
2 Europe, Korea, Brazil, Chile
3 United Kingdom
Global AC adapter configurations*
1 2
Mexico, Colombia
4 5
3
4China
5 Australia, New Zealand,
Argentina
Optional Accessories
For more information on optional accessories for this product, visit
store.westerndigital.com (U.S. only). Outside the U.S., visit support.wdc.com.
Compatibility
Macintosh Windows
• An available USB port • An available USB port
®
•Mac
OS X 10.4.11+, 10.5.3+ • Windows 2000/XP/Vista
Note: Compatibility may vary depending on user’s hardware configuration and operating system. To use this
device with Windows, you must first reconfigure it to Windows format. Search our knowledge base at
support.wdc.com for answer ID # 1550 and follow the instructions as prompted.
Important: For highest performance and reliability, it is recommended that you
install the latest updates and service pack (SP). Go to the Apple menu and select
Software Update.
®
™
GETTING STARTED – 1
MY BOOK MAC EDITION
USER MANUAL
Recording Your WD Product Information
In the following table, write the serial number and model number of your new WD
product found on the label on the back panel of the device. Also, write the purchase
date and other notes such as your operating system and version. This information is
necessary for setup and technical support.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at
register.wdc.com.
Handling Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your
external storage product:
• Do not drop or jolt the device.
• Do not move the device during activity.
• Do not use My Book as a portable device.
• To allow proper ventilation, do not block air slots located on the underside, top, or
rear of the enclosure. Do not stack any objects on top of the device that may block
ventilation.
GETTING STARTED – 2
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