Models R120, R120T, R220, R220T, R320, R620
Arkeia Physical Appliance: Installation & Configuration Guide
Arkeia Software (US & APAC)
1808 Aston Avenue
Carlsbad, CA 92008
USA
Telephone: +1 (760) 431 1319
Fax : +1 (760) 602 8599
Arkeia Software (EMEA)
29-31, rue Delizy
93692 Pantin Cedex
France
Telephone: +33 (0)1 48 10 89 89
Fax : +33 (0)1 48 10 89 90
Revision: July 21, 2011
Thank you for choosing the Arkeia Physical Appliance as your data protection solution. This manual
will show you how to install and configure your Arkeia Physical Appliance. This guide is also found
on our Web site at http://www.arkeia.com/r/apainstalldoc Before installing and configuring your
Arkeia Physical Appliance, please note the following.
Package contents include:
1. Arkeia Physical Appliance
2. Power cable
3. RJ45 crossover Ethernet cable
If there is evidence of damage to the case or components, please retain all packaging materials and
inform your supplier immediately. By opening and installing this product you agree to the Software
License Agreement and Warranty listed in this Guide.
Information furnished by WD is believed to be accurate and reliable; however, no
responsibility is assumed by WD for its use nor for any infringement of patents or other
rights of third parties which may result from its use. No license is granted by implication
or otherwise under any patent or patent rights of WD. WD reserves the right to change
specifications at any time without notice.
Western Digital, WD, and the WD logo are registered trademarks of Western Digital
Technologies, Inc. in the U.S. and other countries: and Arkeia is a trademark of Western
Digital Technologies, Inc. Other marks may be mentioned herein that belong to other
companies.
© 2013 Western Digital Technologies, Inc. All rights reserved.
Western Digital
3355 Michelson Drive, Suite 100
Irvine, California 92612 U.S.A.
ii Arkeia Physical Appliance Installation and Configuration Guide
IMPORTANT SAFETY INSTRUCTIONS
This device is designed and manufactured to assure personal safety. Improper
use can result in electric shock or fire hazard. The safeguards incorporated into
this unit will protect you if you observe the following procedures for installation,
use, and servicing.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near any liquids.
Do not place this product on an unstable surface. The product may fall,
causing serious damage to the product.
Do not drop the product.
Do not block the slots and openings on the back or bottom side of the
chassis; to ensure proper ventilation and reliable operation of the
product and to protect it from overheating, these openings must not be
blocked or covered. Making sure the server is standing upright also
helps prevent overheating.
Operate this product only from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
Do not allow anything to rest on the power cord. Do not locate this
product where persons will walk on the cord.
If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does
not exceed the extension cord ampere rating. Also, make sure that the
total rating of all products plugged into the wall outlet does not exceed
the fuse rating.
Never push objects of any kind into this product through the chassis
slots as they may touch dangerous voltage points or short out parts that
could result in a fire or electric shock.
Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
- When the power cord or plug is damaged or frayed.
- If liquid has been spilled on the product.
- If the product has been exposed to rain or water.
- If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions since improper adjustment
may result in damage and require extensive work by a qualified
technician to return the product to normal condition.
Arkeia Physical Appliance Installation and Configuration Guide iii
- If the product has been dropped or the chassis has been damaged.
- If the product exhibits a distinct change in performance, contact WD
Customer Support at http://support.wdc.com.
CAUTION: Danger of explosion if the battery is incorrectly
replaced. Replace only with the same or equivalent type
recommended by the equipment manufacturer. Dispose of used
batteries according to manufacturer’s instructions.
This equipment is to be deployed in restricted access location only.
Rack Mount Instructions - The following or similar rack-mount instructions are
included with the installation instructions:
- Elevated Operating Ambient - If installed in a closed or multi-unit
rack assembly, the operating ambient temperature of the rack
environment may be greater than room ambient. Therefore,
consideration should be given to installing the equipment in an
environment compatible with the maximum ambient temperature
(Tma) specified by the manufacturer.
- Reduced Air Flow - Installation of the equipment in a rack should be
such that the amount of air flow required for safe operation of the
equipment is not compromised.
- Mechanical Loading - Mounting of the equipment in the rack should
be such that a hazardous condition is not achieved due to uneven
mechanical loading.
- Circuit Overloading - Consideration should be given to the
connection of the equipment to the supply circuit and the effect that
overloading of the circuits might have on overcurrent protection and
supply wiring. Appropriate consideration of equipment nameplate
ratings should be used when addressing this concern.
- Reliable Earthing - Reliable earthing of rack-mounted equipment
should be maintained. Particular attention should be given to supply
connections other than direct connections to the branch circuit (e.g.
use of power strips).
iv Arkeia Physical Appliance Installation and Configuration Guide
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ........................................................... III
1. INSTALLING THE APPLIANCE .................................................................... 1
1.1. SELECT A SITE ............................................................................. 1
1.2. CLEARANCE ................................................................................. 1
1.3. ENVIRONMENT ............................................................................. 1
1.4. CONNECT TO POWER ................................................................... 1
2. CONNECTING THE APPLIANCE TO THE NETWORK ................................ 2
2.1. BACK PANEL CONNECTIONS ......................................................... 2
2.2. NETWORK CONNECTION OVERVIEW .............................................. 2
2.3. SETTING A TEMPORARY IP ADDRESS ............................................ 2
2.3.1. Use the Cross-Over Cable ............................................................... 3
2.3.2. Define a Temporary Network Route ................................................. 3
2.3.3. Use a DHCP Server ......................................................................... 3
2.3.3.1. Use a VGA-compatible Monitor to Learn the IP Address ...................... 3
2.3.3.2. Assign a Known IP Address to the Appliance’s MAC Address.............. 4
2.4. APPLIANCE DEFAULT PASSWORDS ............................................... 4
2.5. APPLIANCE WEB USER INTERFACE ............................................... 4
2.6. SET A HOSTNAME AND A STATIC IP ADDRESS ............................... 5
3. CONFIGURING THE APPLIANCE ................................................................ 7
3.1. SET DNS ADDRESSES .................................................................. 7
3.2. DEFINE A HOSTS FILE ................................................................... 7
3.3. SET SMTP, SSH ......................................................................... 8
3.4. CONFIGURE RAID ALERTS ........................................................... 8
3.5. SET DATE AND TIME ..................................................................... 9
3.6. REBOOT THE APPLIANCE .............................................................. 9
4. BACKUPS AND RESTORES ....................................................................... 10
4.1. BACKUP STRATEGIES ................................................................. 10
4.2. GETTING READY TO BACKUP YOUR DATA ................................... 11
4.2.1. Login to the Appliance .................................................................... 11
4.2.2. Adding Users .................................................................................. 13
4.2.3. Adding Clients ................................................................................ 13
4.3. RUN AN IMMEDIATE BACKUP ....................................................... 16
4.4. SCHEDULE A BACKUP ................................................................ 17
4.5. RESTORE DATA ......................................................................... 19
5. SYSTEM MAINTENANCE ............................................................................ 21
5.1. UPGRADING THE FIRMWARE ....................................................... 21
5.2. FACTORY RESETS ................................ ...................................... 21
6. TECHNICAL ASSISTANCE .......................................................................... 23
Arkeia Physical Appliance Installation and Configuration Guide v
6.1. ARKEIA DOCUMENTATION ........................................................... 23
6.2. ARKEIA KNOWLEDGE BASE ................................ ........................ 23
6.3. TECHNICAL SUPPORT TICKET SYSTEM ......................................... 23
6.4. CONTACTING SUPPORT ............................................................... 23
7. SOFTWARE LICENSE AGREEMENT .......................................................... 24
8. REGULATORY COMPLIANCE ..................................................................... 29
8.1. FCC CLASS A INFORMATION ....................................................... 29
8.2. ICES/NMB-003 COMPLIANCE ..................................................... 29
8.3. SAFETY COMPLIANCE ................................................................. 29
8.4. CE COMPLIANCE FOR EUROPE .................................................... 29
vi Arkeia Physical Appliance Installation and Configuration Guide
1. INSTALLING THE APPLIANCE
This section explains how to attach an Arkeia Physical Appliance to a network.
The individual responsible for this task, usually the System Administrator, must
have access permissions which allows him or her to add a computer to the
network.
1.1. Select a Site
The installation site will depend upon the requested form factor. The Arkeia
Physical Appliance 100 Series models are either tabletop or rack-mounted
machines. The Arkeia Physical Appliance 200, 300 and 500 Series models are
rack-mounted.
1.2. Clearance
Access to power and network cables at the back of the Arkeia Physical
Appliance will be needed. The front panel should be easily visible and a
clearance of 12in (30cm) is needed to remove the hard disk drives. Models with
built-in tape drives will need clearance to insert and remove the tape cartridges.
1.3. Environment
The Arkeia Physical Appliance should be installed in an environment suitable for
computers:
Dust free
No excessive vibration
Isolated from strong electromagnetic fields generated by electric and
electronic devices
Well-ventilated
1.4. Connect to Power
Connect the supplied power cable to the power outlet and the other end to the
IEC C13 socket at the back of the Arkeia Physical Appliance, and then press
the power button on the front panel.
Beginning with the 110, 210, 310 and 510 Series, all Arkeia Physical
Apopliances have auto-sensing power supply units (PSUs) and support both
110v and 220v.
Arkeia Physical Appliance Installation and Configuration Guide 1
2. CONNECTING THE APPLIANCE TO THE
NETWORK
2.1. Back Panel Connections
For models with two RJ-45 plugs (used by Ethernet cables), use the plug that is
not covered, whether in foil, paper, or plastic. If neither plug is covered, use the
plug labeled “LAN 1”. For photographs of the back panel of each appliance
model, visit http://www.arkeia.com/r/backpanels.
2.2. Network Connection Overview
The Arkeia Physical Appliance needs to be connected to the network to allow
configuration. The following attributes may be configured:
IP address configuration
o IP (v4) address, if static configuration is used
o Subnet mask
o Broadcast address
o Gateway
Machine name (optional, if set in and obtained from the DHCP server)
DNS (optional, if obtained from the DHCP server)
List of hosts
SMTP server IP address or name and port
SMTP authentication username and password, if required
The first step is to set the IP address.
2.3. Setting a Temporary IP Address
CAUTION: Arkeia strongly recommends that you assign a static
IP address to all Appliances and Backup Servers. Using DHCP
Servers to assign IP permanent addresses to Appliances or
Backup Servers can cause unexpected problems.
The IP address on the Arkeia Physical Appliance can be set in three ways.
Review these three options and choose one to establish connectivity to the
appliance. While this initial configuration can set an IP address via DHCP, the
Arkeia appliance should be configured with a static IP address for ongoing
operations.
The three options are:
Use the cross-over cable
Define a temporary network route
2 Arkeia Physical Appliance Installation and Configuration Guide
Use DHCP
Choose the alternative that seems simplest—that is consistent with your own
experience and knowledge of your network. This section will define each option
in detail.
2.3.1. Use the Cross-Over Cable
Connect the included cross-over Ethernet cable directly to a separate PC via
the Ethernet port on the back of the Arkeia Physical Appliance and press the
power button on the front panel.
Point a Web browser on the PC to the default IP address of the appliance:
10.10.10.10.
Continue configuring the appliance in section 2.4.
2.3.2. Define a Temporary Network Route
Many routers allow administrators to set a temporary “network route.” This
directive or rule would be set temporarily in the router to redirect some local
address (e.g. X.X.X.X) to 10.10.10.10.
Once the route is defined, you can point a Web browser to X.X.X.X to gain
access to the appliance. Continue configuring the appliance in section 2.4.
2.3.3. Use a DHCP Server
Remember, you should use your Dynamic Host Control Protocol (DHCP) server
only to initially connect the appliance to the network during setup. Static IP
addresses should be assigned in the setup process and used in any production
environment. Note that the DHCP is set to “on” by default. For both scenarios
below, be sure to connect your appliance via Cat-5/RJ-45 cable/connector to a
network with an active DHCP server.
2.3.3.1. Use a VGA-compatible Monitor to Learn the IP Address
One elegant solution is to attach a monitor to the VGA connector on the back
panel of the appliance. Reboot the appliance by pressing the power button on
the front panel. The Arkeia Physical Appliance will wait for one minute to receive
a DHCP response.
If the DHCP server responds, the obtained IP address will be displayed on the
monitor. (If no DHCP response is received, the appliance will retain the default
IP address of 10.10.10.10.)
Point a Web browser to IP address displayed to gain access to the appliance.
Continue configuring the appliance in section 2.4.
Arkeia Physical Appliance Installation and Configuration Guide 3
2.3.3.2. Assign a Known IP Address to the Appliance’s MAC Address
Most routers with embedded DHCP servers will allow administrators to assign
an IP address (in the range of assignable addresses) to a device with a specific
MAC address. The process follows:
1. Find the appliance’s MAC address on the back panel. It is of the form
Y:Y:Y:Y:Y.
2. Define a rule in the router to assign IP address X.X.X.X to the device
with MAC address Y:Y:Y:Y:Y.
3. Reboot the appliance by pressing the power button on the front panel.
The Arkeia Physical Appliance will wait for one minute to receive a
DHCP response.
4. Point a Web browser to X.X.X.X to gain access to the appliance.
Continue configuring the appliance in the following section (2.4).
2.4. Appliance Default Passwords
Before you assign a static IP address to the appliance, you need to review how
to use the Web User Interface of the appliance.
The Arkeia Physical Appliance is configured in two parts; Arkeia Network
Backup Software and Appliance System. Each section has a separate
superuser and password.
Web Interface Login: (for the Arkeia Network Backup software)
username = root
password = <blank>
Appliance System Login: (for the Linux operating system)
username = root
password = arkeia
2.5. Appliance Web User Interface
In a graphical Web browser enter the IP address of your Arkeia Physical
Appliance determined in step 2.3 above. The appliance listens to port 80, the
default HTTP (Web) port.
Log into the appliance
1. Enter “root” in the User Name field.
2. Do not enter a value in the “Password” field for the initial login.
3. Click on “Login”.
On-line product resources are listed on the first screen.
4 Arkeia Physical Appliance Installation and Configuration Guide
Click on “Help” in the actions panel at the right for further information about
using the Arkeia Physical Appliance.
2.6. Set a Hostname and a Static IP Address
CAUTION: Arkeia strongly recommends that you assign a static
IP address to all Appliances and Backup Servers. Using DHCP
Servers to assign IP addresses to Appliances or Backup
Servers can cause unexpected grief.
Navigate to Configure Appliance Network
1. Enter the Appliance Password (default = arkeia)
2. Click “Validate”
Next, assign a hostname to the Arkeia Appliance
Arkeia Physical Appliance Installation and Configuration Guide 5
Set the “Use DHCP” parameter to “NO” which will display the static network
configuration menu.
Finally, assign the networking parameters of your environment.
IP address:
Net mask:
Gateway:
Broadcast:
Click “Validate” to save the changes. IP address changes do not take effect
until the appliance is rebooted.
6 Arkeia Physical Appliance Installation and Configuration Guide
3. CONFIGURING THE APPLIANCE
This section describes how to configure other attributes of the appliance before
you perform your first backup.
3.1. Set DNS Addresses
Navigate to Configure Appliance Network
1. Click on the “DNS” Tab
2. Enter up to three DNS Servers via hostname or IP Address.
3. Click “Validate” to save the changes
3.2. Define a Hosts File
Although external DNS is also used, we suggest entering the client information
for hostname resolution. Navigate to Configure Appliance Network
1. Click on the “Host” tab and populate the Host File with client information
2. IP Address:
3. FQDN:
4. Alias:
5. Click “Validate” to save the changes
Arkeia Physical Appliance Installation and Configuration Guide 7
3.3. Set SMTP, SSH
Arkeia can send email notifications of job completions. Set the SMTP
configuration information below.
1. Navigate to Configure Appliance SMTP
2. Enter the hostname or IP Address of the SMTP Server
3. Accept or change the default port
4. Provide a username and password if required
5. Click “Validate” to save the changes
Administrators can enable SSH access on the appliances.
1. Navigate to Configure Appliance SSH
2. Check the “Support” box
3. Click “Validate” to save the changes
3.4. Configure RAID Alerts
By default, RAID alerts will be sent to the email address of your “root” account.
You may also specify a second email address to receive alerts when the RAID
system detects a problem with one of your disks. If one of the hard disk drives
in your RAID array fails, it is imperative that you promptly replace the failed drive
and allow the RAID system to rebuild the array. RAID-1 and RAID-5 arrays are
not recoverable after two drive failures.
8 Arkeia Physical Appliance Installation and Configuration Guide
3.5. Set Date and Time
Reboot the Appliance so that the System Configuration changes take effect.
Administrators can set the Date and Time manually or by using NTP servers.
Navigate to Configure Appliance Date and Time
Click “Validate” to save the changes
3.6. Reboot the Appliance
Reboot the Appliance so that the System Configuration changes take effect.
Navigate to Configure Appliance Restart Appliance
Click “Restart” to reboot the appliance
Arkeia Physical Appliance Installation and Configuration Guide 9
4. BACKUPS AND RESTORES
This section will explain how to run backup jobs and restorations.
4.1. Backup Strategies
4.1.1. Backup Vocabulary
Terms used to define a “backup” are listed below:
Backup Job: the process by which source data are copied to disk
drives or tape drives that can be local (on the same machine as the
client data) or remote (on another machine)
Source Data: the files (and other specialized data structures, such as a
Windows Registry) to be backed up. The specification of source data
on a client computer is a “savepack”.
Clients: administrators install Arkeia Backup Agents on client
computers. Source data reside on client computers.
Servers: Arkeia Backup Servers communicate with Arkeia Backup
Agents, manage the target media, and drive the Web Graphical User
Interface of the Arkeia Network Backup Suite. The Arkeia Physical
Appliance embeds an Arkeia Backup Server.
Target Media: the media on to which the backups are written, whether
tape or disk, are the target media or storage media. The specification
of the target media is a “drivepack”.
DiskStorage (formerly “VTL”): when the target media is disk, we
refer to the media as DiskStorage. DiskStorage can be internal (when
the disk is in the appliance) or external (when the disk is connected
through SCSI, SAS, or FC cables).
Backup Set: the data created by a backup job. Backup Sets may span
storage units (e.g. tapes, disk drives) and may be replicated.
Arkeia Physical Appliance copies the data on clients to be backed up and writes
these data to target media whether internal disk (i.e. DiskStorage), internal tape,
or external tape (including virtual tape libraries). This guide covers only
backups to Arkeia Physical Appliance’s internal disk, though backups to internal
and external tape drives are also supported.
A backup job can be run immediately or at a scheduled time. An immediate
backup job is launched interactively and runs only once.
A scheduled backup job runs at a specified date and time in the future, whether
once or repeated at regular intervals. Once configured, backup jobs are started
by the Arkeia Physical Appliance without the need for operator intervention.
Reports can be sent automatically upon errors or upon job completion.
10 Arkeia Physical Appliance Installation and Configuration Guide
4.1.2. How is a Backup Job Created?
This brief introduction will focus on backups to DiskStorage. To create a
backup job using the Appliance’s Integrated DiskStorage:
1. Add one or more Arkeia client computers containing the data to be
backed up. The data in more than one computer can be backed up in a
single job.
2. Create a new, or select an existing Savepack, which contains the paths
to the data to be backed up.
3. Select Arkeia Physical Appliance’s pre-configured DiskStorage
Drivepack as the device to write the backup data.
4. If the backup is to run later, or at regular intervals, set the schedule with
the wizard. If the backup job is to run immediately, launch it now.
4.2. Getting Ready to Backup Your Data
4.2.1. Login to the Appliance
The system should now be installed and the Arkeia Physical Appliance can now
be configured for network backups. Enter the URL or IP Address of your Arkeia
Physical Appliance to connect to the Web Interface.
EXAMPLE: https://192.168.5.38/
EXAMPLE: https://arkeia.<yourcompany>.com
Login using the default user “root” with no password, as done previously.
Arkeia Physical Appliance Installation and Configuration Guide 11
An overview of the Arkeia Physical Appliance user interface and navigation is
displayed on the home page and can be referenced at any time by clicking on
the Home link in the upper left corner of any screen.
Assistance with current tasks can be referenced at any time by clicking on the
“Help” link in the upper right corner of any Arkeia screen.
12 Arkeia Physical Appliance Installation and Configuration Guide
4.2.2. Adding Users
Name
Privileges
Arkeia Physical Appliance users are individuals who can log in and perform
various backup tasks. Note that a “User” is the lowest grade of appliance users.
There are three user categories:
Arkeia Application Users are independent of system users at the OS level. To
add users, navigate to
Configure Users
4.2.3. Adding Clients
The appliance communicates over the LAN with clients. Clients are computers
that have the Arkeia Backup Agent software installed on them.
Before a client can be made known to the Arkeia Physical Appliance, forward
and reverse Name Resolution must be setup and verified via external DNS or
the Arkeia Physical Appliance and the Clients Host files.
1. Cross populate the "hosts" files on both the Arkeia Physical Appliance
and on the client machines.
Edit the “hosts” file of the client machines to list the IP address, fully
qualified domain name (FQDN), and any alias for the Arkeia Physical
Appliance.
EXAMPLE: LINUX AND UNIX
vi /etc/hosts
127.0.0.1 localhost.localdomain localhost
192.168.5.120 fileserver1.us.arkeia.com fileserver1
192.168.5.38 appliance.us.arkeia.com appliance
EXAMPLE: WINDOWS 2008
Use any text editor (e.g. notepad) to edit the following file:
c:\winnt\system32\drivers\etc\hosts
Arkeia Physical Appliance Installation and Configuration Guide 13
127.0.0.1 localhost.localdomain localhost
192.168.5.110 marketing.us.arkeia.com marketing
192.168.5.38 appliance.us.arkeia.com appliance
2. Check forward and reverse DNS from the client to the appliance.
EXAMPLES
ping appliance.us.arkeia.com
ping 192.168.5.38
nslookup appliance.us.arkeia.com
nslookup 192.168.5.38
3. Download the correct client package for your OS and Architecture, then
install the Arkeia package on the client machine. Client packages are
available here: http://www.arkeia.com/r/client
EXAMPLES
LINUX RPM: rpm -Uvh arkeia-x.x.x.i386.rpm
LINUX DEB sudo dpkg -i arkeia-x.x.x.i386.deb
TAR.GZ: tar zxvf arkeia-x.x.x.tz
cd package
./install
WINDOWS: unzip and run setup.exe and follow setup steps
4. Adding the Client to the Arkeia Physical Appliance
There are two ways to register the backup client to the backup server.
OPTION #1
Use the Arkeia Physical Appliance Web Interface. Navigate to:
Configure Clients
a. Click on “Add A New Client”
b. Add the client information
c. Click on the “Advanced Tab” for more options
d. Click “Add Client” to add the client to the Appliance
OPTION #2
Manually edit configuration files on the client machine to declare the
name of the server that will communicate with that client.
14 Arkeia Physical Appliance Installation and Configuration Guide
a. Start by stopping the Arkeia process on the client machine
LINUX & UNIX: /opt/arkeia/bin/arkboot stop
WINDOWS: Stop Arkeia Services
b. Edit the admin.cfg file of the client to include the fully qualified
domain name (FQDN) of the Appliance.
LINUX & UNIX: vi /opt/arkeia/arkeiad/admin.cfg
Add a line with appliance.domain.com
WINDOWS: Use Notepad or another editor to edit:
c:\program files\arkeia\arkeia\arkeiad\admin.cfg
Add a line with appliance.domain.com
c. Start Arkeia on the client machine
LINUX & UNIX: /opt/arkeia/bin/arkboot start
WINDOWS: Start Arkeia Services
5. After the client is added successfully, it will be listed in the Web
Graphical User Interface. Navigate to:
Configure Clients
Arkeia Physical Appliance Installation and Configuration Guide 15
6. You can also use the Network Navigator to verify client connectivity.
Tools Network Navigator
NOTE: If you cannot add a client machine or you cannot navigate to the
client machine in the Network Navigator, then you could have a network
connection issue. The following FAQ addresses this issue on Linux, Unix
and Windows.
FAQ: Client connectivity and Network Navigator
URL: http://www.arkeia.com/r/addclient
4.3. Run an Immediate Backup
Log into your Arkeia Physical Appliance using the Web Interface as the default
root User or a user created as an ADMINISTATOR or OPERATOR Role.
1. Add client computers. Install Arkeia Backup Agent software on
machines that have data to be backed up. See Section 4.2.3 for
details.
16 Arkeia Physical Appliance Installation and Configuration Guide
2. What to Backup. Create a Savepack to define “What to Backup”.
Specify folders/directories and files to populate the file definitions in the
Savepack. Navigate to:
Backup What to Backup
a. Click on “Add a Savepack”
b. Provide a name and Click “Create”
c. Select the Savepack just created
d. Click on “Browse Trees for Savepack Name”
e. Select the files to be backed up in the Network Navigator
f. Click “Update” to save the selection
3. When to Backup. Specify that you want the backup to take place
Backup When to Backup Immediate Backup to Disk
immediately. Navigate to:
a. Select the “Savepack” from the dropdown list
b. Select “Disk Drivepack” from the dropdown list
c. Choose your backup options or accept the default settings.
d. Click “Start Backup”
4.4. Schedule a Backup
A scheduled backup job is defined to begin in the future and can be made to
repeat at regular intervals.
4.4.1. Backup Levels
A comprehensive backup schedule uses a combination of regular total backups,
with more frequent backups of only the changed files. A backup policy might
have a monthly total, weekly total and daily incremental backups. Different
retention periods might be assigned to monthly, weekly, and daily backups.
All scheduled backups (aka “periodic” backups) are defined at one of three
levels of priority.
EXAMPLE:
the monthly would be assigned to Level 1
the weekly would be assigned Level 2
the daily would be assigned Level 3
On days when a Level 1 backup is scheduled, the Level 2 and 3 backups are
not run. On days when a Level 2 backup is scheduled, the Level 3 backup is
not run.
Arkeia Physical Appliance Installation and Configuration Guide 17
The Backup Scheduled Wizard provides an easy method to creating scheduled
backup jobs to meet your backup policy needs. The Scheduled Job can also be
manually created using the Expert Mode option,
4.4.2. Create a New Backup Schedule
Follow these four steps to create a new backup schedule.
1. Add client computers. Install Arkeia Backup Agent software on
machines that have data to be backed up. See Section 4.2.3 for
details.
2. What to Backup. Create a Savepack to define “What to Backup”.
Specify folders/directories and files to populate the file definitions in the
Savepack. See Section 4.3, step 2 for details.
3. When to Backup. Invoke the Schedule Wizard. The wizard will guide
you through the creation of a backup schedule and offers three basic
pre-packaged backup policies.
Monthly total, weekly total, daily incremental
Weekly total, daily incremental
Daily total
If the backup programs in the Schedule wizard do not meet your backup
requirements, Manual Creation Mode is also available. Navigate to:
Backup When to Backup Scheduled Backup
a. Click on “Schedule Wizard”
b. Enter a name for the Backup Job
c. Click “Next”
d. Select the Backup Policy as required
e. Choose the Backup Start Time (Repeat At)
f. Choose the Backup Retention Time (Valid For)
g. Click “Next”
h. Choose “Backup To Disk”
i. Select the “Savepack” from the dropdown list
j. Select “Disk Drivepack” from the dropdown list
k. Click Done
18 Arkeia Physical Appliance Installation and Configuration Guide
4. Backup Schedule Calendar. Use the Backup Schedule Calendar to
see the results of your scheduling efforts. The calendar shows what
backups will take place in the future, based on the policies that you
have defined. Navigate to:
Backup When to Backup Scheduled Backup Calendar
4.5. Restore Data
To restore data from a backup, you will need to:
Know the file name or part of the file name
Know the version of the file
Instruct Arkeia Network Backup where to put the recovered data
CAUTION: If you are experimenting to see how restores
work, consider the consequences of restoring your (older)
backed up files over (current) working files. It may be wise
to redirect the restored files, or do your trial runs in an
isolated, non-production environment.
For this example we will restore a file “with redirection” to prevent over-writing
existing data. Navigate to Restore
1. Select the Files to Restore. Begin in the Select File tab. First,
specify the range of backup jobs from which your target files should be
restored. Choose backup job names for “From” and “To” in the dropdowns. Then specify the files that you want to restore by using the file
navigator to browse your Backup Sets.
2. Choose Where to Restore the Files. Select the Redirection tab.
Each of the files to be restored will appear in the “Source” dropdown.
Select one file. The same path and filename will appear in the
“Destination” dropdown.
Be sure to edit the value in the “Destination” field. You can either edit
the destination manually or you can “browse” button to the right of the
field. You can specify a different file name, a different directory path, or
a different client machine…or all three.
EXAMPLES:
Source: marketing.us.arkeia.com!file:/etc/hosts
Destination: marketing.us.arkeia.com!file:/etc/hosts-TEST
Source: marketing.us.arkeia.com!file:/etc/hosts
Destination: marketing.us.arkeia.com!file:/tmp/hosts-TEST
Arkeia Physical Appliance Installation and Configuration Guide 19
Source: marketing.us.arkeia.com!file:/etc/hosts
Destination: fileserver1.us.arkeia.com!file:/tmp/hosts-TEST
3. Start the restore. Click “Start Restoration”
20 Arkeia Physical Appliance Installation and Configuration Guide
5. SYSTEM MAINTENANCE
When the Arkeia Physical Appliance has been successfully connected to the
network, use the Web Interface for the following house-keeping tasks:
Update/upgrade firmware
Set environment values:
o Appliance operating system password
o Date and time
Shutdown and reboot
Hard disk drive and RAID operations
Allow Arkeia Technical Support access to the appliance
The online Help explains how to use the screens associated with these tasks.
This document will review only how to upgrade the firmware and how to reset
the appliance to factory defaults.
5.1. Upgrading the Firmware
Requirements
Arkeia Physical Appliance
Computer with a web browser and connection to the Internet
Steps:
1. Download the latest Arkeia Physical Appliance firmware from
http://www.arkeia.com/r/firmware
2. Connect to the Arkeia Physical Appliance Web interface
3. Login as “root”. Navigate to:
Configure Appliance
4. Enter the System Password and Click “Validate”
5. Click “Software Update” This will open file browser on your local
machine, select the firmware package that you just downloaded
6. Click “Update” to install the new firmware
7. Manually reboot the Appliance once the firmware update has completed
by pressing and releasing the power button once.
5.2. Factory Resets
In case of difficulties, you can reset the Arkeia Physical Appliance to factory
defaults. Both network configuration and password values may be reset
independently.
Arkeia Physical Appliance Installation and Configuration Guide 21
Note that the appliance will restart after any of the follow button-press
sequences are entered into the front panel. Changes will be effect upon restart
of the appliance.
Network Reset: Press the power button on the front panel 3 times
within a five second period. The network settings will return to their
factory defaults.
Password Reset: Press the power button on the front panel 4 times
within a five second period. The password will be reset to the factory
default password which is arkeia.
Network and Password Reset: Press the power button on the front
panel 5 times within a five second period. Both the network and
password settings will reset to the factory defaults.
Clean Shutdown: Any other pattern of power button presses (e.g. 1, 2,
6 button presses within a five-second period) will lead to a clean
shutdown of the Arkeia Physical Appliance.
22 Arkeia Physical Appliance Installation and Configuration Guide
6. TECHNICAL ASSISTANCE
6.1. Arkeia Documentation
Arkeia Software prepares, and regularly updates, our on-line wiki-based
documentation. Go to http://www.arkeia.com/r/wiki for documentation on your
Arkeia Network Backup products. For issues specific to the Arkeia Appliances,
more detailed documentation is found at http://www.arkeia.com/r/apawiki.
6.2. Arkeia Knowledge Base
Arkeia Software’s Knowledge Base (http://www.arkeia.com/r/kbase) contains
common solutions such as client connection or configuration option. Search the
Knowledge Base for content provided by both Arkeia Software support
engineers and savvy customers. Over 70% of all technical support inquiries can
be resolved with information already published to the Arkeia Knowledge Base.
6.3. Technical Support Ticket System
If the documentation and the knowledge base don’t answer your question,
please use our Technical Support Ticket System. If you already have a
username/password, log into the Customer Support Portal at
http://www.arkeia.com/r/support.
If you have not already received or have misplaced your credentials, you may
log a case at http://www.arkeia.com/r/logcase. We'll respond and provide the
credentials that you will need to subsequently access the Ticket System to learn
the responses from our technical support engineers. The Technical Support
Ticket System is only available to customers with active support contracts and
to evaluators during their evaluation period.
Evaluators must contact Sales to gain access to Ticket System.
6.4. Contacting Support
For technical support assistance, the fastest path is to use our Technical
Support Ticket System. If you have a username/password, log in at
http://www.arkeia.com/r/support; if you are an evaluator and don't yet have a
username/password, submit a case at http://www.arkeia.com/r/logcase. The first
steps in any support case are always for us to learn the details of your
environment and a characterization of the issues you’ve encountered. Typically,
this requires information (e.g. listings of systems files) that are more easily
communicated using the Technical Support Ticket System than by telephone
Arkeia Physical Appliance Installation and Configuration Guide 23
7. SOFTWARE LICENSE AGREEMENT
Arkeia Software Inc. provides the Arkeia Network Backup suite of products and
user documentation (collectively, the "Product") and licenses its use worldwide.
Your license of this Product is subject to the terms and conditions set forth in
this Agreement.
1. Grant of License.
Arkeia Software Inc, as Licensor, grants to you, the Licensee, a nonexclusive,
non transferable license to use, on a single computer, the copy of the Product
which accompanies this License Agreement. You may use the Product only on
one computer at one time. You may not transfer the Product, or any part
thereof, to any other party. You may not use the Product for the benefit of any
third party.
The license is exclusively granted to the Licensee exclusively for its own use
and cannot be used for, sub-licensed, leased or be given access to a third party
against compensation or otherwise without express prior authorization from
Arkeia.
2. Proprietary Rights.
Title, ownership rights, and intellectual property rights in the Product belong to
and shall remain with Licensor. You acknowledge such ownership and
intellectual property rights and agree that you will not take any action to
jeopardize, limit or interfere in any manner with Licensor's ownership rights with
respect to the Product.
3. Copy Restrictions and Permitted Use.
The Product is copyrighted. The internal aspects and components of the
programs are proprietary to ARKEIA SOFTWARE INC. You may copy the
programs and database only as necessary to use them on a single computer as
permitted by this License Agreement and for back-up purposes. Any copy made
for your use or back-up purposes must include the same ARKEIA SOFTWARE
INC. copyright and other proprietary notices as they appear on the copies which
accompany this License Agreement. You may not modify, adapt, translate,
reverse engineer, disassemble, decompile or otherwise attempt to derive the
source code for the Product (except to the extent applicable laws specifically
prohibit such restriction), or create derivative works based upon the Product.
Duplication of the Product for any purpose, other than back-up protection,
including duplication for any commercial purpose, is a violation of the copyright
laws of the United States of America and the laws of other countries. Except as
otherwise expressly permitted in this Agreement, you may not: (i) sell,
redistribute, encumber, rent, lease, sublicense, or otherwise transfer rights to
the Product; (ii) remove or alter any trademark, logo, copyright or other
proprietary notices, legends, symbols or labels in the Product; or (iii) publish any
results of benchmark tests run on the Product to a third party without the
Licensor's prior written consent. YOU MAY NOT COPY, MODIFY OR
TRANSFER THE PRODUCT, OR ANY COPY, MODIFICATION OR MERGED
24 Arkeia Physical Appliance Installation and Configuration Guide
PORTION, IN WHOLE OR IN PART. IF YOU TRANSFER POSSESSION OF
ANY COPY, MODIFICATION OR MERGED PORTION OF THE PRODUCT TO
ANOTHER PARTY, YOUR LICENSE IS AUTOMATICALLY TERMINATED.
4. Termination.
This License shall remain in effect until terminated. You may terminate this
License at any time by destroying the Product, together with all copies,
modifications and merged portions in any form. Without limiting the generality of
the foregoing, and without prejudice to any other rights Licensor may have to
terminate this Agreement, Licensor may terminate this Agreement if you breach
any of its terms and conditions. You agree upon such termination to destroy the
Product along with all copies, modifications and merged portions in any form.
5. DISCLAIMER OF WARRANTY.
THE PRODUCT IS PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTY
OF ANY KIND, INCLUDING WITHOUT LIMITATION THE WARRANTIES THAT
IT IS FREE OF DEFECTS, MERCHANTABLE, FIT FOR A PARTICULAR
PURPOSE OR NON-INFRINGING. THE ENTIRE RISK AS TO THE QUALITY
AND PERFORMANCE OF THE PRODUCT IS BORNE BY YOU, AS
LICENSEE. SHOULD THE PRODUCT PROVE DEFECTIVE IN ANY
RESPECT, LICENSEE AND NOT LICENSOR OR ITS SUPPLIERS OR
RESELLERS ASSUMES THE ENTIRE COST OF ANY SERVICE AND
REPAIR. IN ADDITION, THE SECURITY MECHANISMS IMPLEMENTED BY
THE PRODUCT HAVE INHERENT LIMITATIONS, AND YOU MUST
DETERMINE THAT THE PRODUCT SUFFICIENTLY MEETS YOUR
REQUIREMENTS. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN
ESSENTIAL PART OF THIS AGREEMENT. NO USE OF THE PRODUCT IS
AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER.
YOU SHOULD NOT SUBSTITUTE THIS PRODUCT FOR YOUR OWN
INDEPENDENT JUDGMENT. ARKEIA SOFTWARE INC. ASSUMES NO
LIABILITY FOR LOSSES INCURRED BY ANY USE OF OR RELIANCE UPON
THE PRODUCT. YOU ASSUME ALL RESPONSIBILITY FOR THE
SELECTION OF THE PRODUCT TO ACHIEVE YOUR INTENDED RESULTS,
AND FOR THE INSTALLATION, USE AND RESULTS OBTAINED FROM THE
PRODUCT. ARKEIA DOES NOT WARRANT THAT THE PRODUCT WILL
MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE
PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME
ALL RISK AS TO THE QUALITY AND PERFORMANCE OF THE PRODUCT.
6. LIMITATION OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT WILL ARKEIA SOFTWARE INC. OR ITS SUPPLIERS OR
RESELLERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THE PRODUCT, INCLUDING, WITHOUT LIMITATION,
DAMAGES FOR LOSS OF GOODWILL, LOST PROFITS, BUSINESS
INTERRUPTION, LOSS OF INFORMATION, WORK STOPPAGE, COMPUTER
FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER DIRECT,
Arkeia Physical Appliance Installation and Configuration Guide 25
INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT
OF THE USE OR INABILITY TO USE THE PRODUCT, EVEN IF ARKEIA
SOFTWARE INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY, REGARDLESS
OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR
OTHERWISE) UPON WHICH THE CLAIM IS BASED. IN ANY CASE,
LICENSOR'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS
AGREEMENT SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF THE
FEES THAT YOU PAID FOR THIS LICENSE (IF ANY) AND FEES FOR
SUPPORT OF THE PRODUCT RECEIVED BY ARKEIA SOFTWARE INC.
UNDER ANY SEPARATE SUPPORT AGREEMENT. SOME JURISDICTIONS
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY
NOT BE APPLICABLE.
7. United States of America Government End Users.
The Product is a "commercial item," as that term is defined in 48 C.F.R. 2.101
(Oct. 1995), consisting of "commercial computer software" and "commercial
computer software documentation," as such terms are used in 48 C.F.R. 12.212
(Sept. 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1
through 227.7202-4 (June 1995), all U.S. Government End Users acquire the
Product with only those rights set forth herein. The Product is provided with
restricted rights. Use, duplication or disclosure by the Government is subject to
restrictions as set forth in FAR 52.227-19(c)(2) (May 1987) when applicable or
the applicable provisions of the DOD FAR supplement 252.227-7013
subdivision (a)(15) (April 1988) or subdivision (a)(17) (April 1998).
8. Export Control.
You agree to comply with all export laws and restrictions and regulations of the
United States or foreign agencies or authorities, and not to export or re-export
the Product or any direct product thereof in violation of any such restrictions,
laws or regulations, or without all necessary approvals. As applicable, each
party shall obtain and bear all expenses relating to any necessary licenses
and/or exemptions with respect to its own export of the Product from the U.S.
Neither the Product nor the underlying information or technology may be
downloaded or otherwise exported or re-exported (i) into Cuba, Iran, Iraq, Libya,
North Korea, Sudan, Syria or any other country subject to U.S. trade sanctions
covering the Product, to individuals or entities controlled by such countries, or to
nationals or residents of such countries other than nationals who are lawfully
admitted permanent residents of countries not subject to such sanctions; or (ii)
to anyone on the U.S. Treasury Department's list of Specially Designated
Nationals and Blocked Persons or the U.S. Commerce Department's Table of
Denial Orders. By downloading or using the Product, you agree to the foregoing
and represent and warrant that you comply with these conditions.
If the Product is identified as being not-for-export (for example, on the box,
media or in the installation process), then, unless you have an exemption from
the United States government, the following applies: EXCEPT FOR EXPORT
TO CANADA FOR USE IN CANADA BY CANADIAN CITIZENS, THE
26 Arkeia Physical Appliance Installation and Configuration Guide
PRODUCT AND ANY UNDERLYING ENCRYPTION TECHNOLOGY MAY NOT
BE EXPORTED OUTSIDE THE UNITED STATES OR TO ANY FOREIGN
ENTITY OR "FOREIGN PERSON" AS DEFINED BY U.S. GOVERNMENT
REGULATIONS, INCLUDING WITHOUT LIMITATION, ANYONE WHO IS NOT
A CITIZEN, NATIONAL OR LAWFUL PERMANENT RESIDENT OF THE
UNITED STATES. BY DOWNLOADING OR USING THE PRODUCT, YOU
AGREE TO THE FOREGOING AND WARRANT THAT YOU ARE NOT A
"FOREIGN PERSON" OR UNDER THE CONTROL OF A "FOREIGN
PERSON."
9. High Risk Activities.
The Product is not fault-tolerant and is not designed, manufactured or intended
for use or resale as on-line control equipment in hazardous environments
requiring fail-safe performance, such as in the operation of nuclear facilities,
aircraft navigation or communication systems, air traffic control, direct life
support machines, or weapons systems, in which the failure of the Product
could lead directly to death, personal injury, or severe physical or environmental
damage ("High Risk Activities"). Accordingly, Licensor and its suppliers
specifically disclaim any express or implied warranty of fitness for High Risk
Activities. You agree that Licensor and its suppliers will not be liable for any
claims or damages arising from the use of the Product in such applications.
10. Miscellaneous.
(a) This Agreement constitutes the entire agreement between the parties
concerning the subject matter hereof. (b) This Agreement may be amended
only by a writing signed by both parties. (c) Except to the extent applicable law,
if any, provides otherwise, this Agreement shall be governed by the laws of the
State of California, U.S.A., excluding its conflict of law provisions. (d) Unless
otherwise agreed in writing, all disputes relating to this Agreement (excepting
any dispute relating to intellectual property rights) shall be subject to final and
binding arbitration in San Mateo County, California, under the auspices of
JAMS/EndDispute, with the losing party paying all costs of arbitration. (e) This
Agreement shall not be governed by the United Nations Convention on
Contracts for the International Sale of Goods. (f) If any provision in this
Agreement should be held illegal or unenforceable by a court having jurisdiction,
such provision shall be modified to the extent necessary to render it enforceable
without losing its intent, or severed from this Agreement if no such modification
is possible, and other provisions of this Agreement shall remain in full force and
effect. (g) The controlling language of this Agreement is English. If you have
received a translation into another language, it has been provided for your
convenience only. (h) A waiver by either party of any term or condition of this
Agreement or any breach thereof, in any one instance, shall not waive such
term or condition or any subsequent breach thereof. (i) The provisions of this
Agreement which require or contemplate performance after the expiration or
termination of this Agreement shall be enforceable notwithstanding said
expiration or termination. (j) You may not assign or otherwise transfer by
operation of law or otherwise this Agreement or any rights or obligations herein
except in the case of a merger or the sale of all or substantially all of your
assets to another entity. (k) This Agreement shall be binding upon and shall
Arkeia Physical Appliance Installation and Configuration Guide 27
inure to the benefit of the parties, their successors and permitted assigns.
(l) Neither party shall be in default or be liable for any delay, failure in
performance (excepting the obligation to pay) or interruption of service resulting
directly or indirectly from any cause beyond its reasonable control. (m) The
relationship between Licensor and Licensee is that of independent contractors
and neither Licensee nor its agents shall have any authority to bind Licensor in
any way. (n) If any dispute arises under this Agreement, the prevailing party
shall be reimbursed by the other party for any and all legal fees and costs
associated therewith. (o) If any Licensor professional services are being
provided, then such professional services are provided pursuant to the terms of
a separate Professional Services Agreement between Licensor and Licensee.
You acknowledge that such services are acquired independently of the Product
licensed hereunder, and that provision of such services is not essential to the
functionality of the Product. (p) The headings to the sections of this Agreement
are used for convenience only and shall have no substantive meaning.
(q) Licensor may use your name in any customer reference list or in any press
release issued by Licensor regarding the licensing of the Product and/or provide
your name and the names of the Product licensed by you to third parties.
11. License Outside the United States of America
If Licensee is located outside the U.S., then the provisions of this Section
shall apply. (a) Les parties aux présentes confirment leur volonté que
cette convention de même que tous les documents y compris tout avis
qui s'y rattache, soient rédigés en langue anglaise. (translation: "The
parties confirm that this Agreement and all related documentation is and
will be in the English language.") (b) You are responsible for complying
with any local laws in its jurisdiction which might impact its right to
import, export or use the Product, and you represent that you have
complied with any regulations or registration procedures required by
applicable law to make this license enforceable.
Arkeia Software Inc.
1808 Aston Avenue
Suite 235
Carlsbad, California 92008
United States of America
28 Arkeia Physical Appliance Installation and Configuration Guide
8. REGULATORY COMPLIANCE
8.1. FCC Class A Information
This device has been tested and found to comply with the limits of a
Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This unit generates, uses, and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio or television reception. However, there is no guarantee that
interference will not occur in a particular installation. Any changes or
modifications not expressly approved by WD could void the user's
authority to operate this equipment. The following booklet, prepared by
the Federal Communications Commission, may be helpful: How to
Identify and Resolve Radio/TV Interference Problems. This booklet is
Stock No. 004-000-00345-4 available from the US Government Printing
Office, Washington, DC 20402. The provided Ethernet cable must be
used between the unit and network connection to comply with FCC Part
15 Class A and EN-55022 Class A. To comply with FCC Class A and
EN-55022 Emission Class A, the provided shielded RJ-45 cable must be
used.
8.2. ICES/NMB-003 Compliance
Cet appareil de la classe A est conforme à la norme NMB-003 du
Canada. This device complies with Canadian ICES-003 Class A.
8.3. Safety Compliance
Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 609501: Safety of Information Technology Equipment. Approuvé pour les
Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1 : Sûreté
d'équipement de technologie de l'information.
8.4. CE Compliance for Europe
Verified to comply with EN55022 for RF emission; EN-55024 for Generic
Immunity, as applicable; and EN-60950 for Safety.
4779-705109-A00 MAR 2013
Arkeia Physical Appliance Installation and Configuration Guide 29
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