Western Digital N900 User Manual
™
My Net
N900 Central
HD Dual-Band Storage Router
User Manual
WD® Service and Support
Should you encounter a problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or e-mail
support service at
contact WD at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD technical support. E-mail support
is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us
keep you informed of new features and services, remember to register your product online at
http://register.wdc.com.
Accessing Online Support
Visit our product support website at http://support.wdc.com and choose from these topics:
Downloads - Download drivers, software, and updates for your WD product.
Registration - Register your WD product to get the latest updates and special offers.
Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and
Data Recovery Information.
Knowledge Base - Search by keyword, phrase, or answer ID.
Installation - Get online installation help for your WD product or software.
WD Community – Share your thoughts and connect with other users.
http://support.wdc.com. If the answer is not available or, if you prefer, please
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.
United States/North America
English/Spanish
Asia Pacific 00 +80085584253
Australia
Hong Kong/Singapore/Thailand
Japan
Europe 00 +80085584253
Finland
Middle East 0031.880062100
Africa 0031.880062100
South Africa
Go to http://support.wdc.com/contact for a list of additional phone support numbers by region.
855.842.5370
0011 +80085584253
001 +80085584253
001/0033/0061 +80085584253
990/999 +80085584253
09 +80085584253
USER MANUAL
ii MY NET N900 CENTRAL
Table of Contents
WD® Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1 Important User Information . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . 2
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing the Router on the Network . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Setup CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using a Browser for Setup (Windows or Mac) . . . . . . . . . . . . . . . . 13
Installing WD Software from the CD (Optional) . . . . . . . . . . . . . . . . 18
4 Basic Settings and Tasks . . . . . . . . . . . . . . . . . . . . . 21
Opening My Dashboard After Setup. . . . . . . . . . . . . . . . . . . . . . . . 21
Understanding My Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Configuring Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting Up Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Adding a Wi-Fi Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting up Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5 Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Typical Advanced Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . 37
Advanced WAN (Internet) Category . . . . . . . . . . . . . . . . . . . . . . . . 38
Advanced LAN Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Security Settings Category. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Remote Access Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Additional Features Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Admin Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
TABLE OF CONTENTS – iii
6 Performing Advanced Tasks . . . . . . . . . . . . . . . . . . 58
Enabling Guest Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . 64
Accessing Files on the Router or an Attached USB Drive . . . . . . . . 65
Updating the Router’s Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Restoring the Router to Factory Defaults . . . . . . . . . . . . . . . . . . . . 70
Rebooting the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Using the Router as an Access Point . . . . . . . . . . . . . . . . . . . . . . 71
Configuring UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Enabling Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Accessing My Net View (Windows) . . . . . . . . . . . . . . . . . . . . . . . . 76
7 Installing and Using WD Print Share . . . . . . . . . . . . 77
Installing WD Print Share (Windows). . . . . . . . . . . . . . . . . . . . . . . . 77
Installing WD Print Share (Mac) . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Using the WD Print Share Control Center . . . . . . . . . . . . . . . . . . . 79
8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
9 Regulatory and Warranty Information. . . . . . . . . . . 82
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Warranty Information (All Regions Except Australia/New Zealand) .86
Warranty Information (Australia/New Zealand only) . . . . . . . . . . . . . 87
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . 88
Appendix: Technical Specifications . . . . . . . . . . . . . . . . 89
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
TABLE OF CONTENTS – iv
1
IMPORTANT USER INFORMATION
Important User Information
Important Safety Instructions
This device is designed and manufactured to assure personal safety. Improper use can
result in electric shock or fire hazard. The safeguards incorporated into this unit will protect
you if you observe the following instructions for installation, use, and servicing.
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Unplug this apparatus during lightning storms or when unused for long periods
of time.
Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has been
dropped.
Carefully read and follow the Quick Install Guide and User Manual.
Do not operate this device outside the temperature range of 5°C–35°C
(41°F–95°F).
Do not drop or shake the device.
Do not move the device when it is powered on.
Power supply cords should be routed so that they are not likely to be walked on or
pinched by items placed upon them or against them.
Do not overload wall outlets.
For additional safety information, refer to www
.wdc.com.
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1
IMPORTANT USER INFORMATION
Recording Your WD Product Information
In the following table, write the serial and model numbers of your new WD product. You can
find this information on the label on the bottom of the device. You should also note the date
of purchase. This information may be required when requesting technical support.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable warranty
period for your product. The 30-day period commences on the date of your first telephone
contact with WD technical support. Register your WD product online at
http://register.wdc.com.
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USER MANUAL
2
2
PRODUCT OVERVIEW
Product Overview
Thank you for purchasing the My Net N900 Central. This user manual provides
step-by-step instructions for installing and using your new r
information and news, visit our website at www.wdc.com.
This chapter contains the following topics:
Features
Package Contents
Components
Getting St
arted
Features
The outstanding features of the My Net™ N900 Central router are listed and described
below.
Features
outer. For the latest WD product
Wireless speed
Wired speed 10/100/1000 Gigabit Ethernet
USB ports
Ethernet ports (4) RJ-45
Internal storage
WMM QoS
FasTrack™ Plus
Note: For detailed technical specifications, see Appendix A.
1
1 TB or 2 TB built-in storage
450 Mbps +
450 Mbps
(1) USB 2.0
3
3
Easy Setup (for Windows® Computers) – Installation software that connects your router
and sets up Wi-Fi security, creating a secure wireless home network.
Simultaneous dual band speed
1
– Enables you to enjoy smooth, uninterrupted video
streaming and online gaming.
Wired speed
– Connect up to four Ethernet-enabled devices for fast wired speed within
your network.
Exclusive FasTrack Plus technology – Ins
tantly recognizes movies, videos, games, and
voice-n-video chat sessions on your network and prioritizes them so you get a smooth,
streaming experience. It automatically allocates more bandwidth for your entertainment,
while providing efficient bandwidth to all the other things happening on the network.
FasTrack Plus also preserves the quality of your entertainment streaming, giving you a
brilliant HD viewing experience.
1. Maximum wireless performance rate derived from IEEE standard 802.11 specifications. Actual data throughput
and wireless coverage may vary based on wireless network capacity, data throughput rate, range and coverage.
Performance depends on factors including distance from the access point, volume of network traffic, building
materials and construction, operating system used, configuration of wireless products used, interference and
other adverse conditions.
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3
PRODUCT OVERVIEW
USB port – Gives you the flexibility to add storage devices and share files with other
computers or mobile devices. Enables you to connect a printer to a USB port and print from
any computer within your network.
Internal storage – The My Net N900 Central router models provide 1 TB or 2 TB of internal
storage.
DLNA/UPnP media server – The internal drive and an external hard drive connected to a
USB port on the My Net N900 Central router can be used to stream photos, video, and
music to your media client.
Internet Security and Parental Controls – Use this feature to block web sites or content
based on your preferences.
Guest access – Set up guest access to allow others to use your Internet connection
without joining your personal network. While guests will have access to the Internet, they will
not have access to your personal files or local resources such as a printer.
WPS (Wi-Fi Protected Setup™) security – Use the one-touch WPS button on your router
to establish a secure connection between the My Net N900 Central and other WPS-enabled
Wi-Fi devices such as tablets and notebook computers.
Keep your network up and running – The included network diagnostics tool monitors
your network for you. It shows how many devices are on your network, continually analyzes
common network connectivity issues and helps correct them when they occur so you are
back up and running quickly.
Push button setup (WPS) – Easily connect new devices to your wireless network with the
push of a button.
Advanced settings – Users who want to customize and have control over their device can
use the Advanced Settings module on the My Dashboard user interface.
Remote access – Your My Net N900 Central router keeps your files safe at home and
always with you. You can access your files, music and photos with your mobile devices
using WD 2go™ and WD Photos™ mobile apps and WD 2go web access:.
WD 2go mobile app lets you access your files, music, and photos stored on your My
Net N900 Central router using your tablet or smartphone.
WD Photos lets you take a photo or video clip with your tablet or smartphone and
upload it directly to your My Net N900 Central router’s internal storage.
Open and view presentations and documents, stream media, and show off photos
stored on your My Net N900 Central router.
WD 2go for the web gives you access to all the files in your My Net N900 Central
router’s internal storage no matter where you are as long as you have access to the
Internet from a computer.
Additional software – The product CD provides additional software:
WD Quick View runs in the background in your computer and notifies you of
important warnings or events on the network. For example, it notifies you of new
firmware availability, shows network attached storage status, and opens the router's
My Dashboard user interface.
WD Print Share enables users to share a printer connected to the USB port on the
My Net N900 Central router.
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PRODUCT OVERVIEW
My Net View (Windows only) diagnoses and detects any issue within the network
and recommends ways to address the issue. WD Customer Service also uses this
software to get necessary information to support customers with network issues.
WD SmartWare configures data backup of the Windows computers on your
network to the router's internal hard drive.
Note: My Net N900 Central is compatible with Apple® Time Machine™ to back up
®
Mac
computers.
Package Contents
In addition to your My Net N900 Central, the package contains:
Network (Ethernet) cable
AC Power adapter
Setup CD containing setup software (Windows only), additional software, and
product documentation
Quick Install Guide on the CD cover
My Net N900 Central
Quick Install Guide
AC power adapter
Ethernet cable
Setup CD
Accessories
For U.S. residents, visit www.shopwd.com to view additional accessories available for your
My Net N900 Central router. For users outside the U.S., visit
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USER MANUAL
http://support.wdc.com.
5
PRODUCT OVERVIEW
AC Power Adapters
The AC power adapter varies, depending on your location. Some locations do not require a
power plug clip. Units sold in those locations have a fixed power plug. Refer to the
illustrations below.
US/JA/TW
EU/KO
Installing
Components
Front Panel
Removing
US/JA/TW
Installing
EU/KO
Removing
Power LED
Wireless LED
Internet LED
Wi-Fi Protected Setup LED
Internal Storage
Wi-Fi Protected Setup
(WPS) button
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Front LED Indicators
LED Description
Power Steady when the router is powered on and operational; flashes slowly
during firmware upgrades and system self-tests.
Wireless Lit when wireless connection is active.
Internet Lit when Internet connection is active.
PRODUCT OVERVIEW
Wi-Fi Protected
Setup (WPS)
When connecting the router and a wireless device (e.g., a printer) that
you want to add to the network, the LED indicates the status of
WPS:
When WPS is connecting a network device, the light blinks slowly.
If an error occurs during setup, the light blinks quickly.
After setup, light is solid when WPS is active.
Internal Storage Lit when active (reading or writing).
Front Button
Button Description
WPS (Wi-Fi
Enables you to configure Wi-Fi security on WPS-enabled devices.
Protected
Setup) button
Back Panel
Link LED (Green)
Activity LED (Yellow)
Kensington security slot
Power button
Power port
Port LED Indicators
Component LED Description
Ethernet ports Link LED (Green) Steady on when a cable connects the port to
Internet port Link LED (Green) On when a cable connects the port to the
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Ethernet ports
Internet port
USB 2.0 port
another Ethernet port.
Activity LED (Yellow) Blinks to indicate network activity of that
Ethernet port.
modem.
Activity LED (Yellow) Blinks to indicate network activity on that port.
7
PRODUCT OVERVIEW
1
Bottom (not shown)
Component Description
Reset button To reset your My Net N900 Central router to factory defaults, press and hold
the Reset button until the power LED begins blinking (about 10 seconds).
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8
3
Getting Started
This chapter contains the following topics:
Installing the Router on the Network
Usin
g the Setup CD
Using a Browser for Setup (Windows or Mac)
Installing WD Software from the CD (Optional)
Installing the Router on the Network
Two methods install the My Net N900 Central router on your network:
Setup CD – The Easy Setup utility for Windows discovers and installs the router on
the network. Use this utility to configure the Internet connection and wireless
network, and to install additional WD software.
Browser – Mac users must use a web browser to set up the router. Windows users
may also use a web browser to set up the router.
Using the Setup CD
GETTING STARTED
Starting Easy Setup (Windows)
Windows XP
1. Insert the Setup CD into your computer’s CD/DVD drive.
If AutoRun (AutoPlay) is enabled, the Choose your setup option screen displays.
If AutoRun (AutoPlay) is disabled, click Start > My Computer and locate the
My Net N900 Central router CD drive under Devices with Removable Storage.
Double-click the CD, and then double-click EasySetup to display the Choose your
setup option screen.
2. Continue to “Setting up a New Router” on page 10.
Windows Vista/Windows 7
1. Insert the Setup CD into your computer’s CD/DVD drive.
2. If a dialog box displays, click
Run EasySetup.exe:
3. If a dialog box does not display, click Start or > Computer and locate the
My Net N900 Central router CD drive under Devices with Removable Storage.
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GETTING STARTED
4. Double-click the CD, and then double-click EasySetup.exe to display the Choose
your setup option screen.
5. Continue to “Setting up a New Router” below.
Setting up a New Router
1. On the Choose your setup option screen, click Set up a new router. A screen
showing a connected router appears:
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GETTING STARTED
2. Make sure that your router is connected properly and click Confirm:
3. The utility checks your connection to the router and the Internet. When both
connections are confirmed, click Next. Continue to step 5.
4. If the connection to the network cannot be established:
a. Click Next and follow the wizard’s instructions for troubleshooting your Internet
connections. If your second attempt fails, the following screen displays:
b. You have two options:
From the Internet Connection Type drop-down list, select the type of connection
you want and enter the required information. The default connection type is
PPPoE. Click Next.
Note: See “Advanced WAN (Internet) Category” on page 38 for more
information about connection types.
To proceed without setting up your Internet connection, click Skip.
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11
GETTING STARTED
The Secure your wireless network screen displays.
5. Accept the current values or enter a new network name and password.
6. Click Print to make a hard copy of the Wireless network settings and/or click Next to
save these router’s wireless settings. The Router Setup Complete screen displays.
7. On the Router Setup Complete screen, do one of the following:
Note: You can install software from the Setup CD and update the firmware from
the My Dashboard user interface at any time.
a. Check online for the latest firmware for your router or go to the software installation
menu and select the appropriate check box(es).
Note: For more information on these processes, see “Updating the Router’s
Firmware” on page 69 and “Installing WD Software from the CD
(Optional)” on page 18.
b. To use or configure the router without selecting the other options, clear the check
boxes and click Next.
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12
GETTING STARTED
8. Register your router to receive software notifications and customer support:
a. Enter your name and email address, and click Register:
b. (Optional) Select the Email me about product information, WD News, etc.
check box.
c. To configure additional router settings, select the Explore my router settings
when I click Finish check box and continue with “Basic Settings and Tasks” on
page 21
Using a Browser for Setup (Windows or Mac)
To connect a Mac computer to a My Net N900 Central router you must use a browser.
Note: Windows users can set up the router using a browser instead of Easy
Setup.
The initial physical connection may be wired, as described in “Connecting the Router
Physically” below, or wireless, as described in “Connecting to the Router Wirelessly” on
page 14.
Connecting the Router Physically
While the installation wizards for the router lead you through the steps for physically
connecting the router, this section is for users who want more specific information and for
those who simply want to connect the router and start using it.
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13
GETTING STARTED
1
2
3
1. Connect the power cable to the router’s DC connector and into an AC power outlet.
Press the On/Off button on the back of the router once to turn it on. The four LEDs on
the front panel of the router light up one by one as it boots up.
2. Connect the included yellow Internet (Ethernet) cable to the router’s Internet port and the
modem.
Note: One Ethernet (network) cable is included in the product package. You can
purchase additional cables from the WD Store or another source.
3. Using Ethernet cables, connect network devices or computers to the router’s unused
Ethernet ports.
4. Continue to “Configuring a New Router” on page 15.
Connecting to the Router Wirelessly
If you are using a desktop computer with a wireless card or a laptop computer with wireless
capability, you can connect wirelessly to the router immediately. The same is true of mobile
wireless devices with Wi-Fi enabled.
1. Make sure your computer's Wi-Fi is turned on.
2. From the list of wireless networks on the computer’s or device’s screen, select the
WesternDigital network and connect. By default there is no password. Continue to
“Configuring a New Router” on page 15.
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14
GETTING STARTED
Configuring a New Router
1. Open a browser. (See requirements in “Appendix: Technical Specifications” on page 85.)
2. In the address field, type http://wdrouter, http://wdrouter.local (for Mac computers),
or http://192.168.1.1.
The Welcome screen displays:
3. Click Continue to display the first Connect to Internet screen.
4. Make sure that your router is connected properly and click Confirm.
5. If both connections are confirmed, click Next. Continue to step 7.
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15
GETTING STARTED
6. If the connections are not confirmed:
a. Click Next and follow the wizard’s instructions for troubleshooting your Internet
connection. If your second attempt fails, the following screen displays:
b. You have two options:
To continue setting up an Internet connection, from the Internet Connection
Typ e drop-down list, select the type of connection you want to make and enter
the required information. The default connection type is PPPoE. Click Next and
continue to step 7.
Note: See “Advanced WAN (Internet) Category” on page 38 for more
information about connection types.
To proceed without setting up your Internet connection, click Skip. The My
Dashboard home page displays.
Note: To configure your router, continue with “Basic Settings and Tasks” on page
21.
7. When the Set up Wireless screen displays, you can change the Network Name and
Password for more protection. (See “Configuring Wireless Settings” on page 26 for
more information.)
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16
3
GETTING STARTED
8. Click Save. The Wireless Setting Changed screen displays.
Note: If you made changes, you will have to connect your computer or wireless
device to the new network.
9. Click OK. The My Dashboard home screen displays.
Note: To configure your router, continue with “Basic Settings and Tasks” on page
21.
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GETTING STARTED
Installing WD Software from the CD (Optional)
Easy Setup (Windows)
Use Easy Setup to install additional WD software on a Windows computer at any time.
1. Start Easy Setup as described in “Starting Easy Setup (Windows)” on page 9.
2. On the Choose your setup option screen, click Skip and go to software installation.
A list of available software applications displays:
3. Click the check boxes for the software you want to install and click Next..
4. Complete the wizards to install the software, and then click Finish.
For information about... See...
WD Quick View “Using WD Quick View (Windows or Mac)” on page 65
WD Print Share “Installing and Using WD Print Share” on page 77
My Net View “Accessing My Net View (Windows)” on page 76
WD SmartWare WD SmartWare online Help
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GETTING STARTED
My Net™ Setup (Mac)
Use My Net Setup on the Setup CD to install WD Print Share and WD Quick View on a Mac
computer.
1. Insert the Setup CD into the CD drive of your Mac computer to display the Welcome to
the My Net Setup Installer screen:
Note: As you follow the steps in the installation wizard, they appear in bold
letters in the list on the left:
2. Click Continue to display the Standard Install on “Macintosh HD” screen. You have the
following options:
To change the location of the applications, click Change Install Location.
To customize the installation, click Customize and select the applications you want
to install.
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GETTING STARTED
To perform a standard installation of WD Quick View and WD Print Share, click
Install.
Note: For information about WD Quick View, see “Using WD Quick View
(Windows or Mac)” on page 65. For information about WD Print Share, see
“Installing and Using WD Print Share” on page 77.
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4
BASIC SETTINGS AND TASKS
Basic Settings and Tasks
This chapter contains the following topics:
Opening My Dashboard After Setup
Understanding My
Opening My Dashboard After Setup
Connecting to the Internet
Configuring Wireless Settings
Setting Up Storage
Adding a Wi-Fi Device
Setting up Remote Access
Opening My Dashboard After Setup
To open the My Net N900 Central router dashboard after initial configuration:
Dashboard
1. Enter http://wdr
Welcome screen displays:
2. Enter the router’s username (default value is admin) and password (default value is
lowercase password) and click Submit. The My Dashboard home screen displays:
outer or http://192.168.1.1 in the address field of your browser. The
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21
BASIC SETTINGS AND TASKS
Understanding My Dashboard
Basic Dashboard Icons
The icons at the top of the screen open modules and wizards for performing important
tasks. The red Alert icon at the upper right of the screen displays notices concerning the
router.
Icon Name Actions See ...
My Dashboard Review and change current settings. “Basic Settings and
Tasks” on page 21
Connect to
Internet
Set up Wireless Configure wireless settings such as
Set up Storage Follow the wizard guiding you through
Add a Wi-Fi
Device
Set up Remote
Access
Connect the router to the Internet and
follow the wizard through the process
of setting up the Internet connection.
network name and security.
setting up internal storage or a storage
device connected to the router’s USB
port.
Add a wireless device and configure its
security settings.
Access the content of your internal
storage from a computer or device
on the Internet.
Advanced
Settings
Configure advanced settings for
Internet connections, wireless
connections, storage, devices, system
administration, security, and the local
network (LAN).
“Connecting to the
Internet” on page 24
“Configuring Wireless
Settings” on page 26
“Setting Up Storage” on
page 27
“Adding a Wi-Fi Device”
on page 29
“Setting up Remote
Access” on page 31
“Advanced Settings” on
page 36
Alert Click to display recent alerts about
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new firmware and network issues and
shortcuts to important settings.
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BASIC SETTINGS AND TASKS
Reviewing Current Settings
The My Dashboard’s home screen is a simple snapshot of the router’s configuration with the
most essential information in one screen. It includes summary information for wireless
settings, Internet status, guest network, parental control, and storage.
1. Review the following settings on the My Dashboard home page. If you used
Easy Setup, you may have changed the settings from the defaults already. If not, you
can change them here.
Setting Description
Network Name (2.4 GHz) Unique identifier of the 2.4 GHz network.
Password Password for accessing the 2.4 GHz network.
Device Name Name assigned to the router.
Internet Status Router is Connected to or Disconnected from
the Internet.
Number of Devices Connected Number of devices connected to the router.
Guest Network Name To provide guests with limited access to the
Internet, you can create a guest network. The
guest network is disabled by default.
Guest Password Password for accessing the guest network.
Network Name (5 GHz) Unique identifier of the 5 GHz network. This
network is generally used for media and smart
devices because it minimizes interference that
might interrupt media streaming.
Password Password for accessing the 5 GHz network.
Attached Storage Status of a storage device connected to the
router’s USB port.
Internal Hard Drive Status of the router’s internal drive.
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Setting Description
BASIC SETTINGS AND TASKS
Internet Security and Parental Control
status
If status is Enabled, this feature controls access
to the Internet by restricting dangerous or
undesirable web access. Disabled by default.
See “Setting Up Parental Controls” on page 59.
WD2go Remote Access Displays information about remote access
capability:
Status
Ready - Remote access port enabled but not
connected yet
Connected - Remote access port enabled
and connected
Disabled - Remote access port disabled
Failed - Connection failed
Connecting - Attempting connection
Mobile Devices
Number of mobile devices set up for remote
access
Web Access
Number of web accounts (email accounts)
created for remote access
See “Setting up Remote Access” on page 31.
2. To change a setting, click the arrow to the right of the setting to display another screen
or a list of options.
Connecting to the Internet
To check or troubleshoot your Internet connection:
1. Click the Connect to Internet icon to display a diagram showing you how to connect
the router cables.
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BASIC SETTINGS AND TASKS
2. Click Next. A screen displays the status of the connections: from the computer to the
router and from the router to the Internet:
3. If a connection succeeds, a check mark displays above it:
a. Click Next to display the Internet connection successful screen.
b. Click Next to display the My Dashboard home page again.
4. If the connection to the Internet fails
a. Click Next for more help. If the second attempt fails, the following screen displays:
b. You have two options:
From the Internet Connection Type drop-down list, select the type of connection
you want to make and enter the required information.The default connection type
is PPPoE. Click Next.
To proceed without setting up your Internet connection, click Skip.
In either case, the My Dashboard home screen displays.
Note: If the Internet connection does not succeed, see “Advanced WAN
(Internet) Category” on page 38 for information about the Internet Setup
screen.)
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BASIC SETTINGS AND TASKS
Configuring Wireless Settings
Once you configure wireless settings on the router, you can easily connect wireless devices
such as notebooks, laptops, tablets, PDAs, or smartphones to the Internet and to other
devices on the network.
To configure basic wireless settings:
1. Click the Set Up Wireless icon at the top of the page. The Set Up Wireless screen
displays.
2. View or modify the required wireless settings for the 2.4 GHz network and the 5 GHz
network.
Setting Description
Network Name Name given to the wireless network.
Password Password for accessing the wireless network.
3. Click Save.
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