Western digital MY PASSPORT FOR MAC User Manual

External Portable

My Passport™ for Mac

Portable Hard Drive

User Manual

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®

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before
returning this product. Most technical support questions can be answered through our
knowledge base or e-mail support service at support.wdc.com. If the answer is not available
or if you prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This
30-day period starts on the date of your first telephone contact with WD Technical Support.
E-mail support is free for the entire warranty period and our extensive knowledge base is
available 24/7. To help us keep you informed of new features and services, remember to
register your product online at https://www.wdc.com/register.

Accessing Online Support

Visit our product support website at support.wdc.com and choose from these topics:

• Downloads - Download drivers, software, and updates for your WD product.

• Registration - Register your WD product to get the latest updates and special offers.

• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status,
and Data Recovery Information.

• Knowledge Base - Search by keyword, phrase, or answer ID.

• Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware,
and system software versions available.

North America

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/[phone]

Spanish 800.832.4778 Hong Kong [phone]

Europe (toll free)*

Europe
Middle East
Africa

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

00800 ASK4 WDEU
(00800 27549338)

[phone]
[phone]
[phone]

Asia Pacific

India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)
Indonesia [phone]
Japan 00 531 650442
Korea 02 703 6550
Malaysia [phone]/1 800 88 1908/[phone]
Philippines 1 800 1441 0159
Singapore [phone]/[phone]/[phone]
Taiwan [phone]/[phone]

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MY PASSPORT FOR MAC

USER MANUAL

Table of Contents

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Major Features of the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

USB 2.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 5

Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installing on a Mac OS X Tiger/Leopard/Snow Leopard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Enhancing Performance with WD +TURBO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Getting Started With WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

WD SmartWare Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

WD SmartWare Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Viewing the Info/Online Help Topics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3 Backing Up Your Computer Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

About Backing Up Your Computer Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Backing It All Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Advanced Backup Capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Selecting Specific Content to Back Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Changing the Backup Software Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

4 Retrieving Backed Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

About Retrieving Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Retrieving a File/Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Retrieving a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Retrieving All of Your Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Retrieving Files Directly from the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5 Locking and Unlocking Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Password Protecting Your Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

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Unlocking Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Unlocking Your Drive With the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Unlocking Your Drive Without the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6 Managing and Customizing Your Drive . . . . . . . . . . . . . . . . . . . . . . . . 31

Launching WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Safely Dismounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Dismounting the Virtual CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Displaying the Status and Serial Number of the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Unlocking the Drive Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

WD SmartWare Software is Not Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Your Computer Is Woken From Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Customizing Your Software Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Specifying a Different Retrieve Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Setting the Preferences Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Customizing Your Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Registering Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Setting the Drive Sleep Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Erasing Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Updating Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Uninstalling the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

7 Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

8 Using the Drive with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing on Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Installing on Windows Vista/Windows 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Managing the Drive on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Launching WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Checking Status and Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Monitoring Icon Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Disconnecting the Drive Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Uninstalling the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Windows Vista or Windows 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

10 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

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FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

KCC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

USER MANUAL

Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

11 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

TA B L E OF C ON T EN TS – v

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About Your WD Drive

Welcome to your My Passport
capacity storage solution for all the chapters of your digital life. Our latest edition
features visual, easy-to-use, automatic, continuous backup software and drive lock
security protection.

WD's best-selling My Passport for Mac USB external hard drive features WD SmartWare
software that backs up your data automatically and continuously, shows your backup as
it happens, and brings back lost files effortlessly.

This introductory chapter includes the following topics:

Major Features of the Drive
Kit Contents
Optional Accessories
Compatibility
Drive Format
Physical Description
Registering Your WD Product
Handling Precautions

™

for Mac

®

ultra-portable hard drive, an elegant, high-

Major Features of the Drive

Major features of the My Passport for Mac drive include:

Smaller, sleeker, more streamlined design - We've designed a smaller, high-quality
integrated USB hard drive inside a stylish package in a variety of fun colors.

WD SmartWare™ software - An easy-to-use solution for your drive that gives you the
power to:

• Protect your data automatically - Relax! Your data is secure. Automatic,
continuous backup will instantly make a second copy whenever you add or
change a file.

• See your backup as it happens - Seeing is believing. Visual backup organizes and
displays your content into categories and shows the progress of your backup.

• Bring back lost files effortlessly - Retrieve your valuable data to its original
location whether you've lost all your data, deleted a file, or just overwritten an
important file.

• Take control - Customize your backup, set drive security, run diagnostics, manage
the power settings, and more from the WD SmartWare control center.

Drive lock - Gain peace of mind knowing that your data is protected from unauthorized
access or theft with password protection and 256-bit hardware-based encryption.

USB 2.0 interface - A simple connection that offers convenience and compatibility
among multiple computers.

Power miser - My Passport ultra-portable drives are designed to save energy.
WD GreenPower Technology™ lowers internal drive power consumption by up to 30%,
a sleep mode reduces power during idle times, and a power-saving feature turns the
drive on and off with your computer.

ABOUT YOUR WD DRIVE – 1

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USER MANUAL

Planet friendly - We designed a small box from recycled materials to minimize waste.
We encourage you to recycle it.

Ready to plug-and-play with Mac computers - Formatted for compatibility with all
Mac OS X operating systems.

Support for multiple devices - One installation of the software supports up to three WD
devices (My Passport and/or My Book drives) shipped with WD SmartWare software.

Important: For the latest WD product information and news, visit our website at

www.westerndigital.com. For the latest software, firmware, and product documentation
and information, go to http://products.wdc.com/updates.

Kit Contents

• My Passport for Mac ultra-portable hard drive

• WD SmartWare software (included on drive)

• USB micro cable

• Quick Install Guide

USB Micro Cable

My Passport for Mac Ultra-portable

Hard Drive

Quick Install Guide

Optional Accessories

You can use the following accessories with the My Passport drive:

• A special cable that may be needed for computers with limited bus power

• Replacement or additional micro cables

• The My Passport Dock, which holds, charges, and can connect the My Passport
drive to your computer

ABOUT YOUR WD DRIVE – 2

MY PASSPORT FOR MAC

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For information on optional accessories for this product, visit:

US www.shopwd.com or www.wdstore.com

Canada www.shopwd.ca or www.wdstore.ca

Europe www.shopwd.eu or www.wdstore.eu

All others Contact WD Technical Support in your region. For a

list of Technical Support contacts, visit

support.wdc.com and see Knowledge Base Answer

ID 1048.

Compatibility

Mac® OS X

• Tiger

• Leopard

• Snow Leopard

®

®

®

™

Windows

• Windows XP

• Windows Vista

• Windows 7

Important: For highest performance and reliability, install the latest updates and

service pack (SP). For Mac, go to the Apple menu and select Software Update. For
Windows, go to the Start menu and select Windows Update.

®

®

®

Drive Format

Your My Passport for Mac drive is preformatted as a single HFS+J partition for
compatibility with all Mac OS X operating systems. If you wish to use this drive with a
PC, see “Reformatting the Drive” on page 45 and “Troubleshooting” on page 52.

Physical Description

USB

LED

LED

The power/activity LED is located on the spine of the device.

Appearance Description

On steady Idle

Fast flashing (for approx. 3 times per second) Activity

Slow flashing (approx. every 2.5 second) System standby

ABOUT YOUR WD DRIVE – 3

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USB 2.0 Interface

Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is
backward-compatible with USB 1.1. Connection to a USB 1.1 drive transfers data at
USB 1.1 speed (up to 12 Mb/s).

Registering Your WD Product

Register your WD product to get the latest updates and special offers.You can easily
register your drive using the WD SmartWare software, as described in “Registering Your
Drive” on page 40. Another way is to register online at register.wdc.com.

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking
and installation. Drives may be damaged by rough handling, shock, or vibration. Be
aware of the following precautions when unpacking and installing your external storage
product:

• Do not drop or jolt the device.

• Do not move the device during activity.

ABOUT YOUR WD DRIVE – 4

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Connecting the Drive and Getting Started

2

This chapter provides step-by-step instructions for connecting and installing the drive on
your computer. It includes the following topics:

Connecting the Drive
Installing the Drive
Getting Started With WD SmartWare Software
WD SmartWare Overview
WD SmartWare Home Screen
Viewing the Info/Online Help Topics

Connecting the Drive

Connect your My Passport drive as shown below.

Figure 1. Connecting the My Passport Drive with USB Micro Cable

CONNECTING THE DRIVE AND GETTING STARTED – 5

MY PASSPORT FOR MAC

Figure 2. Using an Optional My Passport Dock to Connect the My Passport Drive

USER MANUAL

1. Turn on your computer.

2. To connect directly to your computer, connect the USB cable as shown in Figure 1

on page 5.

3. To connect to your computer using a My Passport Dock, connect the USB cable of the dock to the computer, as shown in Figure 2.

Installing the Drive

The following topics provide directions on installing the drive for the first time. Continue
with the section below that applies to your operating system:

• “Installing on a Mac OS X Tiger/Leopard/Snow Leopard” on page 6

• “Installing on Windows XP” on page 46

• “Installing on Windows Vista/Windows 7” on page 47.

Installing on a Mac OS X Tiger/Leopard/Snow Leopard

1. Turn on your computer.

2. Connect the drive’s USB cable as shown in Figure 1 or Figure 2. The WD SmartWare CD displays on the desktop and is listed under Devices in Finder.

Note: WD SmartWare software is provided in the form of a virtual CD (VCD) drive

on your My Passport drive. The VCD displays on your desktop and
behaves just like a physical CD. To view the contents of the VCD, such as
the documentation and some extra programs, right-click and select Open.

The My Passport icon also displays on the desktop.

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3. Double-click the WD SmartWare virtual CD.

4. Mac OS X Leopard and Snow Leopard only: A message asks whether you want to

use the My Passport drive to back up with Time Machine. If you do not want to use it,
click Cancel. If you do want to use the Time Machine backup software, click Use as
Backup Disk. The My Passport icon now displays as .

Note: WD SmartWare software is fully compatible with Apple's Time Machine

software. When using Time Machine, the WD SmartWare software can still
be used for password protecting the drive, registering the drive, and
running diagnostics.

The Welcome to WD SmartWare screen displays. If a Flash Player is installed on your
computer, the screen is animated.

5. Continue to “Enhancing Performance with WD +TURBO” on page 8 (optional) and then “Getting Started With WD SmartWare Software” on page 9.

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Enhancing Performance with WD +TURBO

WD +TURBO is a utility available on the WD SmartWare VCD that you can install to
improve the performance of the My Passport drive on a Mac.

To install WD +TURBO:

1. Double-click the WD SmartWare icon on the desktop.

2. Double-click the extras folder.

3. Double-click the WD +TURBO Installer icon.

4. On the WD +TURBO Driver Installer screen, click Install.

5. To accept the license agreement, click Accept.

6. A message informs you that installing the drivers requires you to restart your

computer to make them active. If you want to proceed, click Yes.

CONNECTING THE DRIVE AND GETTING STARTED – 8

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USER MANUAL

7. In the Password box, enter the password you normally enter to access this Mac.

When installation is complete, the computer restarts.

The My Passport icon on the desktop now looks like this:

Getting Started With WD SmartWare Software

Once you select either Back Up Files, Set Up Drive, or Retrieve a backup, the
software will guide you through a simple two-step WD SmartWare software installation
process. If a newer version of software is available the system will automatically alert
you. WD highly recommends using the latest version of software, especially on a new
installation.

After the installation is complete, the WD SmartWare software will either:

• Guide you through:

- Backing up your files (see Figure 3 on page 10 and “Backing Up Your Com-

puter Files” on page 13)

- Setting up your drive security (see Figure 4 on page 10 and “Password Pro-

tecting Your Drive” on page 26)

• Display the Home screen (see Figure 5 on page 11 and “Home Screen” on
page 11)

Note: The initial Backup and Drive Settings screens only appear one time—the

first time you install the WD SmartWare software on your computer. After
that, launching the software displays the Home screen so you can choose
what you want to do.

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Figure 3. Initial Backup Screen

Figure 4. Initial Drive Settings Screen

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Figure 5. Home Screen

WD SmartWare Overview

WD SmartWare software is an easy-to-use tool that gives you the power to:

• Secure your drive—In drive settings, create a password to protect your encrypted
drive from unauthorized access or data theft.

• Protect your data automatically—Automatic, continuous backup instantly makes
a copy whenever you add or change a file.

Note: Automatic backup protection is continuous for as long as your My

Passport drive is connected to your computer. Then, whenever you
disconnect and reconnect the drive to your computer, the WD SmartWare
software rescans your computer for new or changed files and resumes
automatic, continuous backup as before.

• See your backup as it happens—Seeing is believing. Visual backup organizes and
displays your content into categories and shows the progress of your backup.

• Retrieve lost files effortlessly—Bring back your valuable data to its original
location whether you’ve lost all your data or just overwritten an important file.

WD SmartWare Home Screen

The WD SmartWare Home screen (available after installation and the initial backup and
security setup) provides four tab-selected options:

• Home screen—Provides a Content Gauge with the capacity of each hard drive in
or connected to your computer (see Figure 5)

• Backup screen—Manages existing backups or creates new backups of your
important data, including movies, music, documents, e-mail, and photos (see
Figure 6 on page 14)

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• Retrieve screen—Brings back valuable data that has been lost or overwritten (see
Figure 11 on page 23)

• Settings screen—Manages security, diagnostics, power settings, and backup
parameters (see Figure 7 on page 18)

On the Home screen, you can modify the primary drive being categorized with the drop­down selection box under the name of your computer. By selecting a different drive, the
system will identify the categories of files on that drive. Then click the Backup or
Retrieve tab to either back up from or retrieve files to a location other than your
computer’s main hard drive.

In the Content Gauge for your computer’s hard drive, all of your files that are available for
backup are shown against a blue background in categories that are based on the
following folders on your computer:

• Music

• Movies

• Pictures

• Mail

• Documents

• Other

Each category includes all of the files in the represented folder except the Other
category, which includes all of the files in all other folders on your computer.

Note that:

• The System category, shown against a dark gray background, includes all of your
operating system files that are not available for backup. Files that are not backed
up include system files, program files, applications, and working files.

• The Retrieved category, also shown against a dark gray background, shows the
files that you have retrieved from a prior backup. They, too, are not available for
backup.

• Hovering the cursor over a category displays the number of files in the category.

In the Content Gauge for your My Passport drive, the Additional Files category includes
all of the files shown in the used space portion of your drive properties. This space is not
available for backups.

Viewing the Info/Online Help Topics

Each WD SmartWare screen provides easy access to online help information to quickly
guide you through your backup, retrieve, and settings tasks. Whenever you are uncertain
about what to do, just click the info/online help icon in the upper-right corner of any
screen:

To close the info/help screen after reading the online help, click the X icon in the upper­left corner of the screen.

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Backing Up Your Computer Files

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3

This chapter includes the following topics:

About Backing Up Your Computer Files
Backing It All Up
Advanced Backup Capabilities

About Backing Up Your Computer Files

The WD SmartWare software automatically and continuously backs up all of the content
(music, movies, photos, documents, e-mail, and other files) on your computer to your My
Passport drive. After the WD SmartWare software categorizes the different types of
content you own, simply clicking the Run Backup button will back all of them up.
Advanced users can select specific types of content to back up.

After performing a backup, the WD SmartWare software protects your files by backing
up any:

• New file that is created on your computer or copied to your hard drive

• Existing file that is changed in any way

This protection is automatic—the WD SmartWare software does it for you without any
action on your part—just make sure to leave your My Passport drive connected to your
computer.

Note: Automatic backup protection is continuous for as long as your My

Passport drive is connected to your computer. Then, whenever you
disconnect and reconnect the drive to your computer, the WD SmartWare
software rescans your computer for new or changed files and resumes
automatic, continuous backup as before.

Additionally, the Backup screen (see Figure 6 on page 14) provides:

• Content Gauges for your computer’s disk drives, so you can see the number of
files and the storage size for each content category

• A Refresh View button for refreshing the Content Gauges

• A Detailed View content box that you can use to select specific categories of files
or folders to back up, with an Apply button for implementing your selections

• Run Backup and Pause Backup buttons for starting and stopping backups

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Figure 6. Backup Screen

In the Content Gauges for your computer’s disk drives, the categories of files that would
be included in the backup if you click Run Backup are shown:

• Light blue background in the Content Gauge for your computer’s hard drive
represents the original files that are available for backup.

• Gray background in the Content Gauge for your My Passport drive represents the
potential backup copies of the original files.

• Dark blue background identifies categories of files that have been backed up

In the Content Gauge for your My Passport drive, the Additional Files category includes
all of the files shown in the used space portion of your drive properties. This space is not
available for backups.

In the Content Gauges and the Detailed View content box, the file categories are based
on the following folders on your computer:

• Music

• Movies

• Pictures

• Mail

• Documents

• Other

Each category includes all of the files in the represented folder except the Other
category, which includes all of the files in all other folders on your computer.

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