2012 West Bend®, a Brand of Focus Electrics, LLC.
www.westbend.com
To prevent personal injury or property damage, read and follow all instructions
and warnings.
When using electrical appliances, basic safety precautions should always be
followed including the following:
• Read all instructions.
• To protect against fire, electric shock and injury to persons, do not immerse
• Close supervision is necessary when this appliance is used by or near children.
• Scalding may occur if the lid is removed during the brewing cycle.
• Do not touch hot surfaces. Use handles and knobs.
• Always unplug the appliance from outlet when not in use and before cleaning.
• Avoid contacting moving parts.
• Do not operate this appliance with a damaged cord or plug, after the appliance
• The use of accessory attachments not recommended by Focus Electrics may
• Do not use this appliance outdoors.
• Do not let cord hang over the edge of a table or counter, or touch hot surfaces.
• Do not let the cord come into contact with hot surfaces, including a stove.
• Keep hands and utensils out of container to reduce the risk of injury to persons
• Never add to container while the appliance is operating.
• The container must be properly in place before operating the appliance.
• Do not use appliance for other than intended use.
• This appliance has a polarized plug (one blade is wider than the other). To
• A short power-supply cord is provided to reduce risks resulting from becoming
• Longer, detachable power-supply cords or extension cords are available and
IMPORTANT SAFEGUARDS
cord, plugs, or other electric parts in water or other liquids.
Allow to cool before putting on or taking off parts and before cleaning.
malfunctions or if the appliance is dropped or damaged in any manner. If you
experience any problems with your machine, unplug it immediately from the
electrical outlet. For service information see warranty page.
result in fire, electric shock, or injury to persons.
or damage to the appliance.
reduce the risk of electric shock, this plug is intended to fit into a polarized outlet
only one way. If the plug does not fit fully into the outlet, reverse the plug. If it
still does not fit, contact a qualified electrician. Do not attempt to modify the plug
in any way.
entangled in or tripping over a longer cord.
may be used if care is exercised in their use. While use of an extension cord is
not recommended, if you must use one, the marked electrical rating of the
detachable power-supply cord or extension cord should be at least as great as
the electrical rating of the appliance. If the appliance is of the grounded type,
the extension cord should be a grounding-type 3-wire cord. The cord should be
arranged so that it will not hang over the counter top or tabletop where it can be
pulled by children or tripped over.
2
•To disconnect, turn any control to “OFF,” then remove plug from wall outlet.
Scoop
• Do not move an appliance containing hot water, tea or other hot liquids.
• Do not place the mixing container on the motor base while the motor is running.
• Do not remove the mixing container from the motor base while the motor is
running.
•Always allow the appliance to cool completely before disassembling and
cleaning.
• Do not run the motor while the mixing container is empty.
• After running the motor continuously for one cycle, wait at least five minutes
before running another cycle.
• Always operate this appliance with the lid in place.
• Do not attempt to repair this appliance yourself.
• For household use only.
SAVE THESE INSTRUCTIONS
cup Measuring
Lid
Mixing Container
with Heating Base
Dispensing Valve
Motor Base
B
EFORE USING FOR THE FIRST TIME
Please check all packaging material carefully before discarding. Many
accessory parts are contained within the packaging material.
™
See “Cleaning your Cocoa Grande
” section of this manual. Note: Do not wash
any parts in the dishwasher and do not immerse the motor base or mixing container
in water or any other liquid. This may permanently damage the product and void the
warranty.
3
U
SING YOUR COCOA GRANDE™
CONTROL BUTTONS:
HEAT & HI SPEED - Mixes and heats your drink at high speed. High
speed is perfect for creating frothy drinks.
HEAT & LO SPEED - Mixes and heats your drink at low speed. Low
speed is perfect for drinks that don’t need froth.
CANCEL - Stops any function. “CANCEL” can be pressed at any
point in the cycle to turn the appliance off. Buttons will flash red to
indicate that the appliance is still plugged in.
FROTH & DISPENSE - Stirs your drink at a high speed, without
adding heat, to mix and froth your drink for serving.
Note: After a button has been pressed to make a selection, the
indicator light will glow blue.
The measurements used below produce 60 ounces. Refer to the
Ingredients Chart to determine usage for alternate serving sizes.
1. Place mixing container on to the motor base.
2. Pour 60 ounces of water or milk into the mixing container.
Note: Do not fill the mixing container past the 60 ounce “Max
Fill” line.
3. Add 1 cup of your favorite instant mix.
4. Place the lid on to the mixing container, making sure that the lid covers the pour
spout.
5. Plug the Cocoa Grande™ into a 120 volt, AC outlet only.
6. Press the “HEAT & HI SPEED” or “HEAT & LO SPEED” button. The selected
control button will glow blue and your Cocoa Grande™ will begin to mix and
heat. When the beverage reaches the “Perfect Temperature,” the appliance will
automatically go idle. As the beverage cools down, the appliance will
automatically reheat and remix back to the “Perfect Temperature.” The
appliance will remain on until “CANCEL” is pressed. “CANCEL” may be used at
any time to turn the appliance off. The control lights will flash red until the
appliance is unplugged or a selection is made. Selecting another speed setting
will change the operation and the selected control button will glow blue. Note: A
full 60 ounces takes approximately 13 minutes to reach the “Perfect
Temperature.”
7. Once the appliance automatically goes idle, place a cup underneath the
dispensing valve and press the “FROTH & DISPENSE” button. This setting will
mix the beverage while you dispense so that a rich layer of froth is dispensed
into your cup along with the hot drink.
8. Press down on the dispensing valve lever to dispense the hot drink into your cup
while the motor is mixing the beverage. After dispensing the beverage, select
HEAT & HI SPEED” or “HEAT & LO SPEED” if there is still liquid in the mixing
container or press the “CANCEL” button if less than 1 cup of beverage remains.
9. When the container has less than 1 cup of liquid remaining or is empty, press
the “CANCEL” button. Note: The appliance will remain on until you press
“CANCEL.” The control buttons will continue to flash red after “CANCEL” has
been pressed, indicating that the appliance is plugged in, but not in operation.
4
INGREDIENTS CHART
CUPS
LIQUID Milk/Water
POWDER MIX with Milk
POWDER MIX with Water
Note: Different instant cocoa, coffee, and tea mixes may vary from the quantities shown in this
chart. Use the quantities specified on the packaging of the instant hot drink mix for exact
measurements, or adjust to taste. You can use the included cup measuring scoop to
measure.
“PERFECT TEMPERATURE” FEATURE
The Cocoa Grande™ is designed to maintain the “Perfect Temperature.” Once the
beverage reaches the “Perfect Temperature,” the motor will stop running and the
mixing paddle will stop mixing, but the blue indicator light will still be lit. The
appliance is now idle but still on. As the beverage cools down, the appliance will
automatically reheat and remix back to the “Perfect Temperature.” THE
APPLIANCE WILL CONTINUE TO CYCLE ON AND OFF UNTIL THE “CANCEL”
BUTTON IS PRESSED. The control buttons can be pressed at any time to change
the mix settings.
•
A small amount of smoke and/or odor may occur upon heating due to the
release of manufacturing oils – this is normal.
•
Some minor expansion/contraction sounds may occur during heating and
cooling – this is normal.
C
LEANING YOUR COCOA GRANDE
The West Bend® Cocoa Grande™ should be cleaned after every use. Note: Do not
wash any parts in the dishwasher and do not immerse the motor base or mixing
container in water or any other liquid.
1. Unplug the appliance from the electrical outlet. Allow the entire appliance to
cool before cleaning.
2. Remove the mixing container from the motor base.
3. Pour out any unused portion of the hot drink mixture.
4. Add hot water and a couple drops of dish soap to the mixing container. Wash
and rinse. Note: For any difficult to remove build-up, use a nylon scrub
remove build-up around the edge of the mixing container and under the gasket,
use the corner of a nylon scrub pad. It may help to let hot, soapy water sit inside
the mixing container for a few minutes. Do not immerse the mixing container in
water or any other liquid.
5. Separate the lid and measuring scoop, remove and disassemble the dispensing
valve as described below. Wash lid, measuring scoop, and dispensing valve pieces
in hot, soapy water. Rinse and dry pieces thoroughly before reassembling.
6. Wipe the exterior of the motor base and mixing container with a soft, damp cloth.
7. Periodically sanitize mixing container and gasket. Place mixing container on the
motor base and add 4 cups of water and ¼ tsp. unscented bleach to the mixing
container. Put lid with scoop on mixing container, and run the appliance through
a complete cycle on “HEAT & HI SPEED.” After cycle, empty mixing container
through the dispensing valve and let air dry.
1. Remove the valve from the container by unscrewing the entire valve body
counter-clockwise.
2. Remove the cap by unscrewing it counter-clockwise.
3. Remove the stopper/stopper pin, spring, cap, and lever from the valve body.
Note: The stopper pin and rubber stopper are tightly fit and need not be
separated.
4. Compress the cap and stopper together to remove the lever and cap.
5. Clean all parts and reassemble in the order shown.
Cap
Lever
Spring
Valve Body
H
ELPFUL HINTS
• Skim milk and milks with lower fat content are best for creating the most froth.
• Soy milk is an excellent alternative for people who cannot consume dairy.
Because of its low fat content, it provides lots of froth.
• Use “HEAT & HI SPEED” for recipes that use multiple dry ingredients.
• Cocoa powder does not mix well and has a tendency to settle out. When this
happens, the heating plate is insulated from the liquid and the beverage may not
get as hot. Be sure to always thoroughly clean the heating plate after beverages
are made with cocoa powder.
•To prevent cocoa powder from settling, we recommend mixing the cocoa
powder with a small amount of boiling water and mixing to make a paste before
adding to the cocoa grande. Or, chocolate syrup can be used in place of cocoa
powder and sugar in most recipes.
6
R
ECIPES
All drink recipes in this booklet use whole milk. You may also substitute an equal amount
of 2%, 1%, skim milk, or soy milk for any recipe.
Follow these basic instructions for all recipes listed below; special
instructions may apply.
Add ingredients to the Cocoa Grande™, liquids first, and press the button of the
setting desired. “HEAT & HI SPEED” is better for mixing drinks that use dry
ingredients. Wait for the Cocoa Grande™ to automatically shut off. Press “FROTH &
DISPENSE” to dispense the drink into a mug. “FROTH & DISPENSE” stirs up the
drink for serving with the maximum amount of froth in your mug.
Be creative! All of the drinks below can be be changed with flavored syrups or
garnished with cinnamon, nutmeg, chocolate shavings or syrup, to taste.
6 cups Milk
¾ cup Half-and-half
½ cup Unsweetened Cocoa Powder**
2 tbsp. Sugar**
Whipping Cream (optional)
Chocolate Powder or Chocolate
Shavings (optional)
** Or substitute with 1 cup of chocolate
syrup.
C
HOCOLATE MINT
6 cups Milk
½ cup Mint Syrup or Crème de Menthe
½ cup Unsweetened Cocoa Powder**
4 tbsp. Sugar**
Whipping Cream (optional)
** Or substitute with ¾ cup of chocolate
syrup.
H
ONEY COCOA
6 cups Milk
½ cup Honey
½ cup Unsweetened Cocoa Powder
¾ tsp. Ground Cinnamon
M
EXICAN HOT COCOA
6 cups Milk
1 tbsp. Vanilla
¼ cup Unsweetened Cocoa Powder **
½ cup Sugar**
1 tbsp. Ground Cinnamon
** Or substitute with ¾ cup of chocolate
syrup.
H
OT SPICED COCOA
4½ cups Milk
1 ½ cup Half-and-half
½ cup Unsweetened Cocoa Powder
½ cup Brown Sugar
1 ½ tsp. Ground Cinnamon
¾ tsp. Ground Nutmeg
¾ tsp. Ground Cloves
W
HITE CHOCOLATE COCOA
6 cups Milk
1 ½ cup Half-and-half
1 ½ tsp. Vanilla
9 oz. Grated or Finely Chopped White
Chocolate
7
C
OFFEE, TEA, AND ESPRESSO STYLE DRINKS
C
AFÉ AU LAIT
3 cups Water
3 cups Milk
1 heaping tbsp. Instant Coffee
2 tbsp. Sugar (optional)
Ground Cinnamon or Nutmeg (optional)
C
AFÉ MOCHA
3 cups Water
3 cups Milk
1 heaping tbsp. Instant Coffee
¾ cup Chocolate Syrup**
Chocolate Shavings (optional)
** Or substitute with 3 tbsp. unsweetened
cocoa powder and ½ cup sugar
C
HOCOLATE & CREAM COFFEE
6 cups Water
1 ½ cup Heavy Cream
¾ cup Chocolate Syrup**
2 heaping tbsp. Instant Coffee
Cinnamon (optional)
Whipping Cream (optional)
** Or substitute with 3 tbsp. unsweetened
cocoa powder and ½ cup sugar.
S
PICED CREAM COFFEE
4½ cups Water
1 ½ cup Heavy Cream
1½ heaping tbsp. Instant Coffee
3 tbsp. White or Brown Sugar
2 ¼ tsp. Ground Cinnamon
¾ tsp. Ground Nutmeg
Whipping Cream (optional)
V
ANILLA & CREAM COFFEE
4½ cups Water
1½ cup Milk
1½ cup Heavy Cream
4½ tbsp. Vanilla
1¾ heaping tsp. Instant Coffee
2 tbsp. Sugar
C
APPUCCINO
4½ cups Milk
1 cup Water
1 heaping tbsp. Instant Coffee
1 ½ tsp. Sugar
C
APPUCCINO ROYALE
4½ cups Milk
1 cup Water
1 heaping tbsp. Instant Coffee
1 ½ tsp. Sugar
6 Thin Wafers (optional)
Whipping Cream (optional)
Nutmeg or Cinnamon (optional)
M
OCHACCINO
4½ cups Milk
1 cup Water
½ cup Chocolate Syrup**
1 heaping tbsp. Instant Coffee
Whipping Cream (optional)
** Or substitute with 3 tbsp. unsweetened
cocoa powder and ½ cup sugar.
C
AFFÈ LATTE
6 cups Milk
1 cup Water
1 heaping tbsp. Instant Coffee
1½ tsp. Sugar
Ground Cinnamon, Nutmeg, or
Chocolate Powder (optional)
S
PICED CHAI LATTE
6 cups Milk
¾ cup Water
½ cup Honey
1 heaping tbsp. Instant Tea
½ tsp. Ground Cinnamon
½ tsp. Ground Ginger
½ tsp. Ground Cloves
V
ANILLA CHAI LATTE
6 cups Milk
¾ cup Water
1 heaping tbsp. Instant Tea
½ cup Brown Sugar
½ tsp. Ground Cinnamon
½ tsp. Ground Ginger
1 tbsp. Vanilla
8
M
OCHA CHAI LATTE
6 cups Milk
¾ cup Water
½ cup Chocolate Syrup**
1 heaping tbsp. Instant Tea
½ tsp. Ground Cinnamon
½ tsp. Ground Ginger
** Or substitute with 3 tbsp. Cocoa
Powder and ½ cup Sugar.
V
ERMONT STEAMER
6 cups Milk
¾ cup Maple Syrup
¾ tsp. Butter
Ground Cinnamon (optional)
B
UTTERSCOTCH CREAMER STEAMER
6 cups Milk
3 tbsp. Butter
½ cup Brown Sugar
H
OT WASSAIL
3 cups Apple Juice
3 cups Orange Juice
2 cups Cranberry Juice Cocktail
½ cup Lemon Juice
¾ tsp. Ground Cinnamon
¾ tsp. Ground Ginger
½ tsp. Ground Nutmeg
½ tsp. Ground Cloves
S
PICED FRUIT PUNCH
1 cup Water
4 cups Cranberry Juice
1½ cup Pineapple Juice
2 cups Grapefruit Juice
¾ tsp.Ground Cloves
¾ tsp. Ground Coriander seed
1½ tsp. Ground Cinnamon
S
PECIALTY HOT BEVERAGES
A
PPLE-SPICE TEA
4½ cups Water
1½ cup Apple Cider
2 heaping tbsp. Instant Tea
2 tbsp. Brown Sugar
½ tsp. Ground Cinnamon
½ tsp. Ground Cloves
6 Lemon Slices
C
REAMY CARAMEL APPLE CIDER
6 cups Apple Cider or Apple Juice
¾ cup Caramel Syrup
¾ tsp. Cinnamon
Whipping Cream (optional)
H
OT BUTTERED RUM
6 cups Water
½ cup Butter
9 oz. Rum
¾ tsp. Vanilla
2 tbsp. Brown Sugar
Dash of Nutmeg
Dash of Cardamom
6 Cinnamon Sticks
6 Lemon Slices
Vanilla Ice Cream (optional)
*Add water, butter, sugar, nutmeg,
cardamom, and vanilla to the Cocoa
Grande™ and press "HEAT & HI
SPEED." Place 1 lemon slice, 1½ ounces
of rum and one scoop of vanilla ice
cream (optional) in each mug. Dispense
the drink into the mug over them.
9
P
RODUCT WARRANTY
Appliance 1 Year Limited Warranty
Focus Electrics, LLC (“Focus Electrics”) warrants this appliance from failures in the material
and workmanship for one (1) year from the date of original purchase with proof of purchase,
provided the appliance is operated and maintained in conformity with the provided Instruction
Manual. Any failed part of the appliance will be repaired or replaced without charge at Focus
Electrics’ discretion. This warranty applies to indoor household use only.
This warranty does not cover any damage, including discoloration, to any non-stick surface of
the appliance. This warranty is null and void, as determined solely by Focus Electrics if the
appliance is damaged through accident, misuse, abuse, negligence, scratching, or if the
appliance is altered in any way.
THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR
OTHERWISE, WHICH ARE HEREBY EXCLUDED. IN NO EVENT SHALL FOCUS
ELECTRICS BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT,
INCIDENTAL, FORSEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN
CONNECTION WITH THIS APPLIANCE.
If you think the appliance has failed or requires service within its warranty period, please
contact the Focus Electrics Customer Service Department at (866) 290 –1851 or e-mail us at
service@focuselectrics.com. Return shipping fees are non-refundable. A receipt proving
original purchase date will be required for all warranty claims. Hand-written receipts are not
accepted. Focus Electrics is not responsible for returns lost in transit.
Replacement parts, if available, may be ordered directly from Focus Electrics online at
www.focuselectrics.com, or you may call or e-mail the service department at the number/e-mail
address listed above, or by writing to us at:
Focus Electrics, LLC
Attn: Customer Service
P. O. Box 2780
West Bend, WI 53095
Be sure to include the catalog/model number of your appliance (located on the bottom/back of
the unit) and a description and quantity of the part you wish to order. Along with this include
your name, mailing address, Visa/MasterCard number, expiration date and the name as it
appears on the card. Checks can be made payable to Focus Electrics, LLC. Call Customer
Service to obtain purchase amount. Your state’s sales tax and a shipping/processing fee will
be added to your total charge. Please allow two (2) weeks for delivery.
This manual contains important and helpful information regarding the safe use and care of your
new Focus Electrics product. For future reference, attach dated sales receipt for warranty proof
of purchase and record the following information:
Date purchased or received as gift: _______________________________________________
Where purchased and price, if known: _____________________________________________
Item number and Date Code (shown bottom/back of product):___________________________
Valid only in USA and Canada
R
EPLACEMENT PARTS
10
L5776B 04/12 West Bend®, a Brand of Focus Electrics, LLC. Printed in China
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