Welch Allyn Connex Vital Signs Monitor 6000 User manual

Welch Allyn Connex Monitor 6000 Series™

Vital Signs

Service manual

Software versions 2.0X – 2.4X

© 2018 Welch Allyn. All rights are reserved. To support the intended use of the product described in this publication, the purchaser of the product is permitted to copy this publication, for internal distribution only, from the media provided by Welch Allyn. No other use, reproduction, or distribution of this publication, or any part of it, is permitted without written permission from Welch Allyn. Welch Allyn assumes no responsibility for any injury to anyone, or for any illegal or improper use of the product, that may result from failure to use this product in accordance with the instructions, cautions, warnings, or statement of intended use published in this manual. Welch Allyn, Connex, SureTemp, and SureBP are registered trademarks of Welch Allyn. Oridion is a registered trademark of Oridion Medical 1987 Ltd. No implied license. Possession or purchase of this device does not convey any express or implied license to use the device with unauthorized CO2 sampling products which would, alone, or in combination with this device, fall within the scope of one or more of the patents relating to this device and/or CO2 sampling products. RRa is a trademark of; and SET, SpHb, rainbow, and Masimo are registered trademarks of Masimo Corporation. Possession or purchase of a Masimo-equipped device does not convey any express or implied license to use the device with unauthorized sensors or cables which would, alone or in combination with this device, fall within the scope of one or more of the patents relating to this device. Nellcor is a registered trademark of Covidien, PLC. Braun and ThermoScan are registered trademarks of Braun GmbH. Nonin is a registered trademark of Nonin Medical, Inc. Bluetooth is a registered trademark of Bluetooth SIG. Welch Allyn has provided Clinical Dynamics of CT, LLC, the calibration tables (CALTables) for use in its AccuPulse and AccuSim NIBP Simulators. For more information, visit http://www.clinicaldynamics.com/ contact.htm Software in this product is Copyright 2018 Welch Allyn or its vendors. All rights are reserved. The software is protected by United States of America copyright laws and international treaty provisions applicable worldwide. Under such laws, the licensee is entitled to use the copy of the software incorporated with this instrument as intended in the operation of the product in which it is embedded. The software may not be copied, decompiled, reverse-engineered, disassembled, or otherwise reduced to human-perceivable form. This is not a sale of the software or any copy of the software; all right, title, and ownership of the software remain with Welch Allyn or its vendors. This product may contain software known as “free” or “open source” software (FOSS). Welch Allyn uses and supports the use of FOSS. We believe that FOSS makes our products more robust and secure, and gives us and our customers greater flexibility. To learn more about FOSS that may be used in this product, please visit our FOSS website at FOSS source code is available on our FOSS website. For patent information, please visit www.welchallyn.com/patents. For information about any Welch Allyn product, contact your local Welch Allyn representative:

www.welchallyn.com/about/company/locations.htm.

DIR 80023124 Ver. A Revision date: 2018-05

www.welchallyn.com/opensource. Where required, a copy of

Welch Allyn, Inc. 4341 State Street Road Skaneateles Falls, NY 13153 USA

www.welchallyn.com

Regulatory Affairs Representative Welch Allyn Limited Navan Business Park Dublin Road Navan, County Meath Republic of Ireland

Symbols ................................................................................................... 1

Safety ....................................................................................................... 5

Overview .................................................................................................. 9

iii

Warnings and cautions ......................................................................................... 5

General safety considerations .............................................................................. 6

Electrostatic discharge (ESD) ............................................................................... 6

Purpose and scope .............................................................................................. 9

Technical support services ................................................................................. 10

Recommended service intervals ........................................................................ 14

The Welch Allyn Service Tool ............................................................................ 15

Battery performance .......................................................................................... 16

Controls, indicators, and connectors ................................................... 19

Service menu ......................................................................................... 23

Advanced settings and Service tabs .................................................................. 23

General tab ......................................................................................................... 23

Self-tests tab ...................................................................................................... 26

Logs tab ............................................................................................................. 27

Device tab .......................................................................................................... 27

Licensing tab ...................................................................................................... 27

Password tab ..................................................................................................... 28

Power-up sequence ............................................................................... 29

Troubleshooting .................................................................................... 31

Symptoms and solutions ................................................................................... 31

Technical alarm messages ................................................................................. 46

Disassembly and repair ........................................................................ 67

Required tools and equipment ........................................................................... 69

Disassembly overview ....................................................................................... 70

Section A ................................................................................................ 71

Power down the device ..................................................................................... 71

Remove the battery ........................................................................................... 71

Remove the rear housing ................................................................................... 72

Remove the communications door .................................................................... 75

Disassemble the rear housing ........................................................................... 78

iv Contents Welch Allyn Connex® Vital Signs Monitor 6000 Series™

Disassemble the main chassis ........................................................................... 86

Disassemble the front housing ........................................................................ 112

Section B .............................................................................................. 127

Power down the device ................................................................................... 127

Remove the battery ......................................................................................... 128

Remove the rear housing ................................................................................. 129

Remove the communications door .................................................................. 132

Disassemble the rear housing ......................................................................... 135

Disassemble the main chassis ......................................................................... 145

Disassemble the front housing ........................................................................ 172

Functional verification and calibration .............................................. 187

Functional verification tests ............................................................................. 187

Basic functional verification checks ................................................................. 190

Electrical safety testing ....................................................................... 207

Ground stud connector .................................................................................... 208

Options, upgrades, and licenses ........................................................ 209

Available options, upgrades, and licenses ....................................................... 210

Install options ................................................................................................... 212

Host firmware requirements ............................................................................ 215

Masimo parameter upgrades ........................................................................... 215

Configure options ............................................................................................. 216

Wireless radio security credentials .................................................................. 216

Certification authority (CA) root certificates ..................................................... 220

Chinese fonts and input method editor (IME) tables ....................................... 221

Field replaceable units ........................................................................ 223

Rear housing .................................................................................................... 224

Bottom housing ............................................................................................... 231

Extended bottom housing ................................................................................ 234

Extended top housing ...................................................................................... 236

Top housing ..................................................................................................... 236

Side panels ....................................................................................................... 238

Front housing and midsection .......................................................................... 239

Miscellaneous parts ......................................................................................... 243

Combined kits .................................................................................................. 244

Options ............................................................................................................ 245

Braun ThermoScan PRO 6000 thermometer and dock ................................... 252

Braun ThermoScan PRO 4000 thermometer and dock ................................... 254

Service parts for Braun ThermoScan PRO thermometers and dock ............... 255

Licenses ........................................................................................................... 256

Partners in Care service and support agreements ........................................... 256

Service and repair training ................................................................................ 258

Service tools .................................................................................................... 259

Appendices .......................................................................................... 261

Decontamination and cleaning requirements for returns ................................. 261

Clean the CO2 input connector ........................................................................ 263

Identifying the monitor and subsystems ......................................................... 263

Service manual Contents v

Factory defaults ............................................................................................... 266

Disassembly and repair reference ................................................................... 285

Interconnect diagram ....................................................................................... 294

Service and maintenance toolset ..................................................................... 297

Service record .................................................................................................. 300

vi Contents Welch Allyn Connex® Vital Signs Monitor 6000 Series™

Symbols

For information on the origin of these symbols, see the Welch Allyn symbols glossary:

www.welchallyn.com/symbolsglossary.

Documentation symbols

WARNING The warning statements in this manual identify conditions or practices that could lead to illness, injury, or death.

Power symbols

CAUTION The caution statements in this manual identify conditions or practices that could result in damage to the equipment or other property, or loss of data. This definition applies to both yellow and black and white symbols.

Follow the operating instructions/directions for use (DFU) — mandatory action.

A copy of the DFU is available on this website.

A printed copy of the DFU can be ordered from Welch Allyn for delivery within 7 days.

Power on/Display power-saving [recent models]

Power on/Display power-saving [older models]

(on the display) monitor is plugged into Alternating Current power

Equipotential terminal

Battery absent or faulty

(on the monitor, green indicator) Alternating Current power present, battery fully charged

Battery charge level

2 Symbols Welch Allyn Connex® Vital Signs Monitor 6000 Series™

(on the monitor, amber indicator) Alternating Current power present, battery is charging

Alternating Current (AC) Rechargeable battery

Direct current (DC) Li-ion battery

Rated power input, DC Rated power input, AC

Connectivity symbols

USB

Wireless signal strength

• Best (4 bars)

• Good (3 bars)

• Fair (2 bars)

• Weak (1 bar)

• No signal (no bars)

• No connection (blank)

Battery cover

Ethernet RJ-45

Nurse call [recent models]

Nurse call [older models]

Connected to central station Disconnected from central station

Miscellaneous symbols

CO2 sampling input

Reorder number Serial number

Do not reuse China RoHS markings for control of

Nonionizing electromagnetic radiation

CO2 sampling output/exhaust

pollution caused by electronic information products. XX indicates Environmentally Friendly Use Period in years.

Recycle the product separate from other disposables

Service manual Symbols 3

Restrictions for use of wireless device in Europe. European Community's Class 2 radio equipment.

Defibrillation-proof Type BF applied parts

Atmospheric pressure limitation Not for injection

Transport and storage temperature range

Maximum safe working load limits (specific values presented with

symbol)

Recycle

IPX1

(Vital Signs Monitor)

IPX0

(Integrated Wall System)

Call for maintenance

Defibrillation-proof Type CF applied parts

Humidity limitation

Mass in kilograms (kg)

Degree of protection provided by the enclosure with respect to harmful ingress of liquids

Do not expose to open flame Keep dry

Product identifier Global Trade Item Number

Prescription only or "For Use by or on the order of a licensed medical professional"

FCC logo Meets essential requirements of

KC mark Australian Communications and

Manufacturer

Authorized Representative of the European Community

European Medical Device Directive 93/42/EEC

Media Authority (ACMA) Radio Compliance Mark (RCM)

4 Symbols Welch Allyn Connex® Vital Signs Monitor 6000 Series™

Safety

All users of the monitor must read and understand all safety information presented in this manual before using or repairing the monitor.

United States federal law restricts this device to sale, distribution, or use by or on the order of a licensed medical practitioner.

Warnings and cautions

WARNING Safety risk. Make frequent electrical and visual checks on cables, sensors, and electrode wires. All cables, sensors, and electrode wires must be inspected and properly maintained and in proper working order to allow the equipment to function properly and to protect patients.

WARNING Safety risk. Place the system and accessories in locations where they cannot harm the patient should they fall from a shelf or mount.

WARNING Fire and explosion hazard. Do not operate the system in the presence of a flammable anesthetic mixture with air, oxygen, or nitrous oxide; in oxygen-enriched environments; or in any other potentially explosive environment.

WARNING Inaccurate measurement risk. Dust and particle ingress can affect the accuracy of blood pressure measurements. Use the system in clean environments to ensure measurement accuracy. If you notice dust or lint build-up on the system’s vent openings, have the system inspected and cleaned by a qualified service technician.

WARNING Defective batteries can damage the device. If the battery shows any signs of damage or cracking, replace it immediately, and only with a battery approved by Welch Allyn.

CAUTION Before disassembling the device or installing options, disconnect the patient from the system, power down the device, and disconnect the AC power and any attached accessories (for example, SpO2 sensors, blood pressure hoses and cuffs, and temperature probes) from the device.

CAUTION To ensure that the system meets its performance specifications, store and use the system in an environment that maintains the specified temperature and humidity ranges.

Safety Welch Allyn Connex® Vital Signs Monitor 6000 Series™

CAUTION The system may not function properly if dropped or damaged. Protect it from severe impact and shock. Do not use the system if you notice any signs of damage.

CAUTION Do not connect more than one patient to a system or connect more than one system to a patient.

CAUTION Do not operate the system in the presence of magnetic resonance imaging (MRI) or hyperbaric chambers.

CAUTION Do not autoclave the system. Autoclave accessories only if the manufacturer’s instructions clearly approve it.

General safety considerations

• If the monitor detects an unrecoverable problem, it displays an error message. For more information see “Troubleshooting.”

• To ensure patient safety, use only accessories recommended or supplied by Welch Allyn. (See the accessories list on the user documentation CD or

www.welchallyn.com.) Always use accessories according to your facility’s standards

and according to the manufacturer’s recommendations and instructions. Always follow the manufacturer’s directions for use.

• Welch Allyn recommends that only Welch Allyn service personnel or an authorized repair center perform warranty service. Performing unauthorized service on a device that is within warranty may void the warranty.

Electrostatic discharge (ESD)

CAUTION Electrostatic discharge (ESD) can damage or destroy electronic components. Handle static-sensitive components only at static-safe workstation.

CAUTION Assume that all electrical and electronic components of the monitor are static-sensitive.

Electrostatic discharge is a sudden current flowing from a charged object to another object or to ground. Electrostatic charges can accumulate on common items such as foam drinking cups, cellophane tape, synthetic clothing, untreated foam packaging material, and untreated plastic bags and work folders, to name only a few.

Electronic components and assemblies, if not properly protected against ESD, can be permanently damaged or destroyed when near or in contact with electrostatically charged objects. When you handle components or assemblies that are not in protective bags and you are not sure whether they are static-sensitive, assume that they are staticsensitive and handle them accordingly.

Service manual Safety 7

• Perform all service procedures in a static-protected environment. Always use techniques and equipment designed to protect personnel and equipment from electrostatic discharge.

• Remove static-sensitive components and assemblies from their static-shielding bags only at static-safe workstations—a properly grounded table and grounded floor mat— and only when you are wearing a grounded wrist strap (with a resistor of at least 1 megohm in series) or other grounding device.

• Use only grounded tools when inserting, adjusting, or removing static-sensitive components and assemblies.

• Remove or insert static-sensitive components and assemblies only with monitor power turned off.

• Insert and seal static-sensitive components and assemblies into their original staticshielding bags before removing them from static-protected areas.

• Always test your ground strap, bench mat, conductive work surface, and ground cord before removing components and assemblies from their protective bags and before beginning any disassembly or assembly procedures.

8 Safety Welch Allyn Connex® Vital Signs Monitor 6000 Series™

Overview

Purpose and scope

This manual is a reference for periodic preventive maintenance and corrective service procedures for the Welch Allyn Connex Vital Signs Monitor 6000 Series, firmware versions 2.0X–2.4X. It is intended for use only by trained and qualified service personnel.

Corrective service is supported to the level of field-replaceable units. These include circuit-board assemblies and some subassemblies, case parts, and other parts.

Find instructions for functional testing and performance verification in the Welch Allyn Service Tool help files.

This manual applies only to this device. For servicing of any other device, see the service manual for the specific device.

Service work not described in this manual must be performed by qualified service personnel at the factory or at an authorized Welch Allyn service center.

Technical support services

Welch Allyn offers the following technical support services:

• Telephone support

• Loaner equipment

• Service agreements

• Service training

• Replacement service parts

• Product service

For information on any of these services, go to www.welchallyn.com.

Service loaners

For warranty or non-warranty repairs not covered under a support agreement, loaners are available for a nominal charge, subject to availability. Payment is required prior to shipment for all loaners not covered under a support agreement.

Welch Allyn Service Centers that provide repair service for this product can, on request, loan a device for use while the device is being repaired. Loaned devices are provided free of charge for products repaired while under a support agreement that includes a free loaner provision.

Loaner equipment for the individual component modules is not available.

Service options

Partners in Care service agreements

While product warranties provide basic assurance of Welch Allyn hardware quality, they may not include the full range of services and support you need. Welch Allyn offers premium service and support through our Partners in Care program. Whether you service your own devices and require a minimum of support or rely on us to service your device, Welch Allyn provides a program that will meet your needs. A list of available service and support agreements is presented in the "Field replaceable units" section of this manual.

For more information, call your sales representative or visit our website:

http://www.welchallyn.com/en/service-support.html.

Warranty service

All repairs on products under warranty must be performed or approved by Welch Allyn. Refer all warranty service to Welch Allyn Product Service or another authorized Welch Allyn Service Center. Obtain a Return Material Authorization (RMA) number for all returns to Welch Allyn Product Service from our website:

http://www.welchallyn.com/en/service-support/submit-a-repair.html.

CAUTION Unauthorized repairs will void the product warranty.

Service manual Overview 11

Non-warranty service

Welch Allyn product service and authorized service centers support non-warranty repairs. Contact any Welch Allyn regional service center for pricing and service options.

Welch Allyn offers modular repair parts for sale to support non-warranty service. This service must be performed only by qualified end-user biomedical/clinical engineers using this service manual.

Service training is available from Welch Allyn for biomedical/clinical engineers. Follow this link for more information.

Repairs

A Welch Allyn Service Center must perform all repairs on products under warranty, unless you have purchased a Welch Allyn Partners in Care Biomed agreement allowing you to service the device while under warranty.

CAUTION Unauthorized repairs will void the product warranty.

Qualified service personnel or a Welch Allyn Service Center should repair products out of warranty.

If you are advised to return a product to Welch Allyn for repair or routine maintenance, schedule the repair with the service center nearest you.

Welch Allyn Technical Support

If you have a problem with the device that you cannot resolve, call the Welch Allyn Technical Support Center nearest you for assistance. A representative will assist you in troubleshooting the problem and will make every effort to solve the problem over the phone, potentially avoiding an unnecessary return.

To expedite response to your issue, be prepared to provide details on how (steps executed) and when (time and date) the problem occurred. Also, log and configuration files captured on the device can assist with diagnosis and troubleshooting. You can easily save these files from the device to a flash drive using controls on the Service tab. See the "Service menu" section of this manual for details.

If your product requires warranty, extended warranty, or non-warranty repair service, a Welch Allyn Technical Support representative will record all necessary information to issue an RMA number. The support representative will provide you with the address of the Welch Allyn Service Center to send your device to.

Technical support is available during local business hours.

Returning products

When returning a product to Welch Allyn for service, ensure that you have the following information:

Product name, model number, and serial number. This information may be found on

• the product and serial number labels on the bottom of the device.

12 Overview Welch Allyn Connex® Vital Signs Monitor 6000 Series™

• A complete return shipping address.

• A contact name and phone number.

• Any special shipping instructions.

• A purchase order number or credit card number if the product is not covered by a warranty.

• A Partners in Care contract number if product is covered under a service agreement.

• A full description of the problem or service request.

1. Obtain an RMA number:

• Visit us on the web at www.welchallyn.com/customer-self-service.htm, or

• Contact Welch Allyn to make a request.

Note Welch Allyn does not accept returned products without an

RMA.

2. Ship the device to Welch Allyn, observing these rules:

a. Remove from the package the battery, all hoses, connectors, cables, sensors,

power cords, and other ancillary products and equipment, except those items that might be associated with the problem.

b. Follow shipping and handling requirements regarding Lithium-ion batteries to

comply with new IATA regulations.

Requirements for returning Lithium-ion batteries

• Remove the Lithium-ion battery from the device. You cannot ship these devices with batteries installed.

• Follow packaging requirements (presented next in this section).

• Do not ship any battery that has been physically damaged or shows signs of leakage.

• Do not ship any battery that has been recalled by the supplier or manufacturer.

• Do not ship any waste batteries that should be recycled or discarded.

• Do not ship multiple batteries together.

• Use ground transportation only to ship Lithium-ion batteries.

Packaging requirements for Lithium-ion batteries and associated devices

• Use packaging provided by Welch Allyn or the battery manufacturer to pack the battery. Seal the battery in the anti-static bag and place it in the shipping box. Return shipments without approved packing materials will not be accepted.

Service manual Overview 13

Note If the original shipping carton or replacement battery

shipping box is unavailable, consult the manufacturer website for information regarding shipping Lithiumion batteries:

http://www.iata.org/lithiumbatteries

• If returning both the battery and the device, pack the battery and the device separately.

• If returning multiple batteries, pack and ship each battery individually. Do not consolidate multiple batteries in a single package.

c. Clean the device.

Note To ensure safe receipt of your device by the service

center and to expedite processing and return of the device to you, thoroughly clean all residues from the device before you ship it to Welch Allyn. For decontamination and cleaning requirements, see the appendices. If a returned device is found to be contaminated with bodily fluids, it will be returned at the owner’s expense. United States federal regulations prohibit the processing of any device contaminated with blood-borne pathogens. Welch Allyn thoroughly cleans all returned devices on receipt, but any device that cannot be adequately cleaned cannot be repaired.

d. Pack the device. Put the device, enclosed in a plastic bag with a packing list,

into the original shipping carton with the original packing materials or into another appropriate shipping carton, and seal appropriately for shipping. Remember that batteries must be removed from devices before packing and shipping them for return.

e. Write the Welch Allyn RMA number with the Welch Allyn address on the outside

of the shipping carton.

WARNING Safety risk. Do not ship any battery that has been physically damaged or shows signs of leakage unless you receive specific instructions which meet the requirements for the shipment of Lithium batteries. Dispose of damaged or leaking batteries in an environmentally safe manner consistent with local regulations.

WARNING Safety risk. Do not pack a defective battery in checked or carry-on baggage if traveling by air.

Note In the United States, the applicable regulations can be

found in the Code of Federal Regulations (CFR). Refer to 49 CFR 173.185 for shipping lithium batteries by air or ground. Use 49 CFR 172.102 sections 29, 188, 189, A54, A55, A100, A101, A103, and A104 to find the special provisions for shipping lithium batteries.

14 Overview Welch Allyn Connex® Vital Signs Monitor 6000 Series™

Recommended service intervals

To confirm that the device is functioning within the design specifications, perform periodic service as indicated in the following table. Customers who have the Standard unlicensed edition of the Welch Allyn Service Tool can perform the basic functional verification and calibration procedures referenced in the table by following the instructions in this manual. If you have the Gold licensed edition of the service tool, use the tool to perform a complete functional verification and calibration of the device in lieu of performing the basic tests.

Component Service interval Service procedure

NIBP module Annually Basic functional verification

SpO2 module Annually Basic functional verification

SpHb parameter Annually Basic functional verification

EarlySense module N/A N/A

RRa parameter N/A N/A

CO2 module

SureTemp Plus Annually Basic functional verification

ECG N/A N/A

Braun ThermoScan PRO 6000 Annually Basic functional verification

Braun ThermoScan PRO 4000 Annually Basic functional verification

Battery 300 charge cycles Replace the battery

Initially calibrate the module after 1200 operating hours, then once a year or after 4000 operating hours, whichever comes first. The initial calibration should not occur before 720 hours of use. If the initial calibration is done before 720 hours of use, the module will reset to require its next calibration after 1200 hours, instead of after 4000 hours.

Annually or 1200 hours (whichever comes first)

Annually or 4000 hours (whichever comes first)

30,000 hours Replace the module

Calibration (first time only)

Calibration

Use the service tool, Gold licensed edition, to perform a complete functional verification and calibration of the device whenever any of the following conditions exist:

Based on the basic functional verification, the device does not meet specifications

•

• The device has been dropped or otherwise damaged

• The device is malfunctioning

• The case has been opened

• An internal part has been replaced (battery excluded)

Note For instructions on using the Gold licensed edition, see the service tool

help files.

Service manual Overview 15

Maintenance

For device maintenance information, see “Maintenance and service” in the device’s directions for use. Covered topics include the following:

• Replacing the printer paper

• Inspecting and cleaning the device and accessories

• Changing the battery

The Welch Allyn Service Tool

The Welch Allyn Service Tool is available in the following editions:

• Standard unlicensed: Download from http://www.welchallyn.com/service tool.

• Gold licensed: Required to perform complete functional verification and calibration.

This edition requires an additional license. For more information about acquiring this license, contact Welch Allyn.

Note To qualify for the Gold license, you must attend the

Welch Allyn technical training course or complete online training for the device.

Clinicians and technical service personnel can use the service tool to manage and maintain supported Welch Allyn products. You can use the service tool to do the following:

•

Review device information. When connected to the device, the service tool lists installed modules, installed firmware and hardware versions, warranty and repair information, status, and usage history.

• Receive notifications when periodic maintenance is needed. The service tool can

help you manage and maintain your entire inventory of supported Welch Allyn products. Through the remote service function, the service tool can connect to Welch Allyn Customer Service. With this functionality you can automatically receive firmware updates and feature upgrades for your supported products, including software upgrades for the service tool.

• Install updates and upgrades. The service tool can read the firmware version for

each module and check for available updates or upgrades.

• Create a work list. The work list provides information about service actions—

referred to as work orders—that are waiting for you to perform on your maintained devices. Work orders may include periodic calibrations, upgrades, or license installations.

• Schedule periodic maintenance. You can use the service tool to set the service

interval for each maintained device.

• View and save logs. You can download and save log files from the device for

analysis to help diagnose and identify reported issues.

• Create user accounts. Administrators can create user accounts and set permission

levels to control access to the features, allowing one group to perform administrative tasks and another to perform service tasks. Restricting access prevents the service tool from being used to make unauthorized changes on a connected device.

• Perform functional verification and calibration. The service tool can check any

device requiring calibration and, if necessary, calibrate the device to match the design specifications. This feature is not supported for all products and requires the service tool, Gold licensed edition, for each supported product.

16 Overview Welch Allyn Connex® Vital Signs Monitor 6000 Series™

• Recover devices. In the rare case where a device can no longer boot because of

corrupted firmware, the service tool can connect the device to Welch Allyn Technical Support to reinstall the firmware.

• Extensible. The service tool software accepts new plug-ins to support future Welch

Allyn products.

Some of these features are enabled for any user (Standard unlicensed edition). Others require special user account privileges or a Welch Allyn service contract (Gold licensed edition). If you require gold-level support for a Welch Allyn product, please contact Welch Allyn technical support.

Battery performance

About the battery

The device uses a rechargeable Lithium-ion smart battery. Internal circuitry enables the battery to report its condition to the device. The device displays the battery status via the LED power indicator, icons on the screen, and status messages appearing in the Device Status area of the display. Battery information may be collected using the service tool.

New batteries are shipped from the manufacturer with a 30 percent charge to extend shelf life. When installing a new battery in the device, you must plug the device into AC power to wake up the battery. If the AC power is not applied to the device, the new battery will appear discharged.

The Device Status area displays a low-battery status message when 30 minutes of power remain and again when 5 minutes remain.

Battery charging is provided by the device’s internal power supply.

For a complete list of battery specifications, see the device’s directions for use.

Best practices

The following practices help to extend the life of the battery and the device.

• Whenever possible, keep the monitor plugged in to charge the battery.

• Remove the battery when storing the device for an extended amount of time.

• Replace batteries that trigger a low battery status message when fully charged.

• Do not use damaged or leaking batteries.

• Store batteries with a 30 to 50 percent charge.

• Store batteries within the temperature range indicated for each period:

WARNING Safety risk. When handling and storing Lithium batteries: Avoid mechanical or electrical abuse. Batteries may explode or cause burns, if disassembled, crushed, or exposed to fire or high temperatures. Do not short or install with incorrect polarity.

○

For storage less than 30 days: Maintain temperature between –4 °F and 122 °F (–20 °C and 50 °C).

○

For storage between 30 days and 90 days: Maintain temperature between –4 °F and 104 °F (–20 °C and 40 °C).

Service manual Overview 17

○

For storage more than 90 days up to 2 years: Maintain temperature between –4 °F and 95 °F (–20 °C and 35 °C).

• Recycle batteries where ever possible. In the United States call 1-877-723-1297 for

information about recycling your Lithium-ion battery or go to the Call2Recycle website at http://www.call2recycle.org for additional information.

• When recycling is not an option dispose of batteries in an environmentally safe

manner consistent with local regulations.

Factors affecting battery operating time

The following settings and conditions affect the battery operating time:

• The display brightness setting

• The display power-saver setting

• The device power-down setting

• Frequency and duration of alarms and alerts

• Amount of motion artifact during NIBP measurements

• Radio searching for an access point

18 Overview Welch Allyn Connex® Vital Signs Monitor 6000 Series™

Controls, indicators, and connectors

The following diagrams show a full-featured monitor. Your monitor, based on size or configuration, might not contain all of these features.

Top-Left-Front view

No. Feature Description

1 Printer Printer provides a printout of patient and device information.

2 Light bar Provides a visual alarm with red and amber LEDs.

3 Thermometry Temperature probe cover box.

4 Thermometry Temperature probe.

5 Thermometry (connector behind cover) Secures the probe connection to the monitor.

6 LCD screen 1024 x 600 pixels color touchscreen provides a graphical user

interface.

7 Battery compartment (behind cover) Houses the lithium-ion battery.

20 Controls, indicators, and connectors Welch Allyn Connex® Vital Signs Monitor 6000 Series™

No. Feature Description

8 Blood pressure Supports dual-lumen or single-lumen hoses.

9 Pulse oximetry

10 CO2 CO2 sampling exhaust port.

11 CO2 CO2 sampling input connector (behind cover).

Right-Back-Bottom view

Nellcor or Masimo rainbow SET module.

The Nellcor module measures SpO2 and pulse rate.

The Masimo module measures SpO2, pulse rate, SpHb, and RRa.

Note

SpHb and RRa are optional parameters but cannot be configured together.

Note

Monitors configured with RRa cannot be configured with CO2.

No. Feature Description

1 Power switch and LED Power-on/Display power-saving button.

The LED indicates the charging status when the monitor is connected to AC power:

• Green: The battery is charged.

• Amber: The battery is charging.

2 Ethernet RJ-45 Provides a hardwired connection to the computer network.

3 USB client Provides a connection to an external computer for testing and

software upgrades.

Service manual Controls, indicators, and connectors 21

No. Feature Description

4 Nurse call Provides a connection to the hospital nurse call system. (Not

available on the 6300 model.)

5 Fan exhaust

6 Ground lug (equipotential terminal) Provided for electrical safety testing and as a means for

connection of a potential-equalization conductor.

7 Power connection Provides an external AC power connection.

8 Mobile stand mounting hardware Secures the mounting plate to the monitor.

9 Recess for mounting plate Secures the monitor when the monitor is mounted on the mobile

stand or wall.

10 USB connector door Provides access to host USB connections for optional

accessories.

11 Fan intake

12 Speaker Provides tones.

13 Patient movement

The EarlySense module monitors patient movement, respiration (RR), and pulse rate.

Note

Monitors configured with RRa and CO2 cannot be configured with EarlySense.

22 Controls, indicators, and connectors Welch Allyn Connex® Vital Signs Monitor 6000 Series™

Service menu

Advanced settings and Service tabs

The Advanced tab provides password-protected access to the monitor's Advanced settings (or Admin mode), enabling nurse administrators, biomedical engineers, and/or service engineers to configure specific features. The Advanced tab also presents readonly information about the monitor.

The password to enter Advanced settings is configurable and can also be set to expire. See the "Password" topic at the end of this section for more details.

Note You cannot enter Advanced settings if sensors or physiological alarms are

active or if vital sign measurements are displayed.

General tab

Restore factory default settings

Note This process deletes the custom data file. All custom data will be lost.

1. Go to the Service tabs as described in “Access the Service tabs.”

2. Touch the General tab.

3. Restore factory default settings:

• To restore radio settings to factory default values, touch Radio settings.

• To restore all current settings to factory default values, touch All settings.

• To delete all root certificates currently installed, touch Root CA certificates.

24 Service menu Welch Allyn Connex® Vital Signs Monitor 6000 Series™

A confirmation dialog appears.

4. Touch OK.

The factory default settings are restored.

If you selected Radio settings, the radio reboots, and the device remains powered on.

If you selected All settings or Root CA certificates, the device reboots.

Save the device configuration or custom data to a drive

You can save the device configuration or custom data (custom modifiers and custom scoring) to a USB flash drive. You can use the saved configuration to restore the device’s configuration or to copy this configuration to use on other devices. You can use the saved custom data to restore custom modifiers or custom scores, or you can copy them to another device.

Note Not all flash drives are supported.

Note When saving the device configuration, the location ID and asset tag

information are not included in the configuration file.

Note Save to USB does not support saving root CA and wireless certificates.

1. Connect a flash drive to the USB port.

2. Go to the Service tabs as described in “Access the Service tabs.”

3. Touch the General tab.

4. Touch Save to USB.

A confirmation dialog appears. You can save the device configuration or custom data if either custom scores or custom modifiers are present.

5. Touch OK.

If the selected file or files already exist on the USB flash drive, a popup dialog appears with the message "Device configuration file already exists. Select OK to continue with save and overwrite existing file or cancel."

6. Touch OK to save the data to the USB drive or touch Cancel to exit without saving.

A confirmation message appears.

Note If the USB drive is incompatible, the message "Unable to save configuration

to USB" appears. Touch OK to continue.

Note The configuration file is saved as CONFIG.PMP. The custom data file is

saved as CUSTOMDATA.XML.

Load a device configuration, custom data, and/or root CA certificates

You can load a configuration from a USB flash drive to the device.

Note

Note If your configuration includes radio parameters, make sure the radio is

Not all flash drives are supported.

enabled. The radio must be enabled before you can import radio parameters.

+ 282 hidden pages

Welch Allyn Connex Vital Signs Monitor 6000 User manual

Contents

Symbols

Documentation symbols

Power symbols

Connectivity symbols

Miscellaneous symbols

Safety

Warnings and cautions

General safety considerations

Electrostatic discharge (ESD)

Overview

Purpose and scope

Related documents

Technical support services

Service loaners

Service options

Partners in Care service agreements

Warranty service

Non-warranty service

Repairs

Returning products

Recommended service intervals

Maintenance

The Welch Allyn Service Tool

Battery performance

About the battery

Best practices

Factors affecting battery operating time

Controls, indicators, and connectors

Top-Left-Front view

Right-Back-Bottom view

Service menu

Advanced settings and Service tabs

General tab

Restore factory default settings

Save the device configuration or custom data to a drive

Load a device configuration, custom data, and/or root CA certificates