WD WDA4NC20000N, ShareSpace Quick Install Manual
WD ShareSpace
Network Storage System
Quick Install Guide
™
WD_ShareSpaceQIG.book Page 1 Tuesday, March 31, 2009 12:02 PM
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or e-mail
support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD
at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD technical support. E-mail support is
free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep
you informed of new features and services, remember to register your product online at
https://www.wdc.com/register.
Accessing Online Support
Visit our product support website at support.wdc.com and choose from these topics:
• Downloads - Download drivers, software, and updates for your WD product.
• Registration - Register your WD product to get the latest updates and special offers.
• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and
Data Recovery Information.
• Knowledge Base - Search by keyword, phrase, or answer ID.
• Installation - Get online installation help for your WD product or software.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and system
software versions available.
North America
Asia Pacific
English 800.ASK.4WDC Australia 1 800 42 9861
(800.275.4932) China 800 820 6682/+65 62430496
Spanish 800.832.4778 Hong Kong +800 6008 6008
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
Europe (toll free)*
00800 ASK4 WDEU
Indonesia +803 852 9439
(00800 27549338)
Japan 00 531 650442
Korea +82 2 2093 1007
Europe
+31 880062100
Malaysia +800 6008 6008/1 800 88 1908/+65 62430496
Middle East
+31 880062100
Philippines 1 800 1441 0159
Africa
+31 880062100
Singapore +800 6008 6008/+800 608 6008/+65 62430496
Taiwan +800 6008 6008/+65 62430496
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain,
Sweden, Switzerland, United Kingdom.
WD_ShareSpaceQIG.book Page 0 Tuesday, March 31, 2009 12:02 PM
WD ShareSpace | 1
About Your WD Product
Kit Contents
• Network storage system with two or four drives
• Installation CD with software and user manual
• Ethernet cable
• AC adapter
• Mounting rails (two-drive systems only)
• Quick Install Guide
Optional Accessories
For more information on optional accessories for this product, visit shopwd.com
(U.S. only). Outside the U.S., visit support.wdc.com.
System
•Windows® 2000/XP/Vista; Mac OS® X Tiger® or Leopard
®
• Web browser (Internet Explorer 6.0 SP1 and later on Windows platforms supported
by this product, Safari 2.0 and later on Mac platforms supported by this product,
Firefox 2.0 and later on supported Windows and Mac platforms)
• Ethernet connection (network adapter, router, switch, or hub port)
• Adobe Flash ActiveX 9 or higher (required for WD Discovery
™
)
• Broadband Internet connection recommended
Note: Compatibility may vary depending on user’s hardware configuration and
operating system.
Registering Your Product
Registering your device enables access to WD services such as news about your
product, tips, and updates. Registration is quick and easy. Go to register.wdc.com
and follow the instructions as prompted.
Important: See the user manual located on the CD included in this kit for more
detailed information on the use of WD ShareSpace.
Important: For highest performance and reliability, it is recommended that you
install the latest updates and service pack (SP). For Windows, go to the Start
menu and select Windows Update. For Mac, go to the Apple menu and select
Software Update.
Kit Contents
ENG
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