Wacom DTF-521, PL-521 User Manual

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www.wacom.com

Pen Display

Installation & User’s Guide

for DTF-521/PL-521 series

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INTRODUCTION AND OVERVIEW

The Wacom
comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct
pen-on-screen interface that can be used with a Personal Computer (PC) or Macintosh

The basic components of the pen display include a Wacom pen tablet internally mounted behind a

15.0" diagonal TFT color LCD monitor, and a cordless, battery-free Wacom pen.
The DTF-521/PL-521 also comes equipped with a VGA pass-thru (

to simultaneously connect a VGA monitor or projector to the pen display.

This guide describes how to install the DTF-521/PL-521 hardware and software. It also describes how
to use your pen display and pen. The information is common to both Windows and Macintosh
platforms, and Windows screen captures are shown unless otherwise noted. Please follow all

instructions carefully.
Note that the computer treats the pen display as two separate devices (the LCD monitor and the

pen tablet). Therefore, the installation process is completed in two stages:

• First install the DTF-521/PL-521 as a display.

• Then install the DTF-521/PL-521 as a pen tablet.

Both stages require hardware and software installations and adjustments. Please follow all

instructions carefully.

®

DTF-521/PL-521 pen display combines the benefits of an LCD monitor with the control,

®

computer.

ANALOG

RGB

OUT) port, enabling you

The following kinds of information are not included with this product: information about your specific
computer hardware or operating system, or information about your application software. Your best
source for this information is the set of manuals and disks that came with your hardware, operating
system, or application.

Refer to Unpacking your pen display on page 6 when removing the DTF-521/PL-521 from the box.
For information on using the Pen Tablet control panel to customize your pen display and pen settings,

see Customizing on page 18.
To use the pressure-sensitivity of the pen with your favorite drawing application, refer to instructions in

that application’s manuals.

Introduction and overview

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PRECAUTIONS ON USE AND HANDLING

Be sure to follow all instructions, cautions, and warnings found within this guide. Failure to do so could
cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in
which case Wacom shall have no responsibility to repair or replace the product.

Physical location

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Usage

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Do not use the DTF-521/PL-521 pen display in a facility control system that requires
extremely high reliability; it may cause other electronic devices to malfunction, or other

devices may cause the pen display tablet to malfunction. Where use is prohibited, power off
the DTF-521/PL-521 to prevent the possibility of it causing other electronic devices to
malfunction. Wacom does not accept any liability for direct or consequential damages.
For details, please refer to your Warranty located at the end of this guide.

Temperature and humidity

• Operating temperature and humidity: 5˚ to 35˚C, 20 to 80% RH

• Storage temperature and humidity: -10˚ to 60˚C, 20 to 90% RH

Do not use or store the pen display where:

• Temperature changes are severe or exceed specifications (e.g., outdoors or inside
a vehicle).

• The pen display and pen are exposed to direct sunlight or heat from an appliance, or are
exposed to water or any other kind of liquid.

Do not use the pen display in a dusty environment; this may damage the unit.

Only use the power adapter that came with the DTF-521/PL-521. If a different type of

power adapter is used, the pen display will not work properly or may be damaged. Using a

different type of power adapter also has the potential to result in fire. Use of a different

power adapter will void your warranty.

Be sure to use a grounded power source when applying power to the pen display.

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Precautions on use and handling
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Do not connect or disconnect the video or power cables while the pen display or your
computer are turned on; this may damage the LCD monitor or computer video card. In this

case, Wacom shall have no responsibility to repair or replace the product.

This product is for use with a VGA video card; using an inappropriate video card may

damage the DTF-521/PL-521.

Do not block the rear panel ventilation holes; this may overheat and damage the unit.

When not using the pen display for long periods of time, unplug the power adapter
from the AC outlet.

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Handling

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High Voltage. Do not open or disassemble the DTF-521/PL-521 pen display.
There is a risk of electrical shock when the casing is open. This will also void your

warranty and Wacom shall have no responsibility to repair or replace the product.

If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking
from it; this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse

immediately with running water for at least 15 minutes or more. If contact is made with the
eyes or mouth, also consult a physician.

Hg

– LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.

The DTF-521/PL-521 pen display has a backlight which contains mercury (Hg). Be sure

to dispose of properly, and to manage any disposal of this unit in accordance with your local
ordinances and laws.

Prevent children from swallowing the pen tip or side switch. The pen tip or side switch

may accidentally be pulled out if children are biting on them.

Do not disassemble the pen. This may cause the device to malfunction. In this case,

Wacom shall have no responsibility to repair or replace the product.

Do not scratch the display screen. Avoid placing sharp objects on the display screen

surface.

When adjusting the tilt angle of the pen display, be careful to avoid catching your
finger in the gap of the movable portion of the stand.

Do not lift the DTF-521/PL-521 by the stand; this may damage the stand mechanism.

When lifting or moving the pen display, always do so by grasping the main body casing.

Avoid intensive shock or vibration to the DTF-521/PL-521 or the pen. Hitting or dropping

the pen display may damage the display screen or other components.

Do not put heavy articles on the pen display or push against it with a strong force; this

may damage the display screen or bend the stand.

Do not place heavy articles on the DTF-521/PL-521 cabling, repeatedly bend the cables
sharply, or apply heavy stress to the cable connectors; this may damage the unit or

cabling.

If the pen tip becomes sharp or angular, it may damage the coating on the display
screen. Please replace the pen tip if necessary.

Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean
the display screen. Use of these cleaners can damage the coating on the screen.
Please note that damage of this kind is not covered by the manufacturer's warranty.

• To clean the display screen, use an anti-static cloth or a slightly damp cloth.

When cleaning, apply only a light amount of pressure to the display screen and do not
make the surface wet.

• To clean the pen display casing or pen, use a soft cloth with mild detergent (such as dish

washing liquid) diluted with water.

Precautions on use and handling

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Do not expose the DTF-521/PL-521 to high voltage electrostatic discharges or
to a build-up of an electrostatic charge on the LCD screen. This may result in a

temporary discoloration and blotching of the LCD monitor. If discolorations occur, leave the
DTF-521/PL-521’s display on and the discolorations should disappear within a few hours.

Reuse, recycling, and recovery. You are urged to recycle this product when replacing it

with a newer product or when it has outlived its useful life by bringing it to an appropriate
collection point for recyclable materials in your community or region. By doing this, you can
help improve the environment of your community as well as minimize the potential negative
effects created should any hazardous substance that may possibly be present within waste
material reach the environment during the disposal process.

Within the European Union, users are required not to dispose of Waste Electrical and
Electronic Equipment (WEEE) as unsorted municipal waste, according to the Directive
2002/96/EC of the European Parliament and of the Council of 27 January 2003, or the
corresponding local laws of the Member States. Products for which this is applicable will be
marked with the WEEE symbol shown at the beginning of this note unless this is not feasible
because of the size or the function of the product. Wacom products are subject to the
Directive 2002/96/EC and therefore you should always collect them separately and bring
them to the appropriate collection point in your community or region.

Wacom pen display products (DTF and PL series) comply with the European Union RoHS
Directive 2002/95/EC (RoHS Directive).

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Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Precautions on use and handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Unpacking your pen display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Pen display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Step 1: LCD monitor installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Step 2: Pen tablet installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Working with your pen display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting up your work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Pen operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Opening the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Control panel details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Adjusting the LCD monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Testing the DTF-521/PL-521 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Display troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Pen tablet troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Technical support options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Obtaining driver downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Caring for your pen display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using an alternate mount or stand . . . . . . . . . . . . . . . . . . . . . . . . . 41

Uninstalling the DTF-521/PL-521 . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Purchasing parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . 44

Radio and television interference . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Warranty (Worldwide, Except for Europe, Africa and Middle East) . 46

License and Warranty (Europe, Africa and Middle East) . . . . . . . . 48

CONTENTS

Contents

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UNPACKING YOUR PEN DISPLAY

Package contents

Your product came with the following items:

DTF-521/PL-521 pen display, main unit

Power adapter and power cable

(POW-A096 and SCD-A038-01 or SCD-A040-01 for Europe)

(POW-A096 and SCD-A039-01 for USA)

Pen with replacement nibs, pen tether,

tether connection ring, and attachment screw

(FP-320, PKB-A016, MHO-A052, and MNE-A061)

Installation & User’s Guide

(this guide)

Wacom Pen Tablet Driver CD
(contains the driver software)

Notes: Images are not shown to scale. Some product configurations may come with different pens having no side

switch. Some configurations may include additional CDs containing application software. To install these
applications, review the instructions that came with those CDs. Retain the package box for use when storing or
shipping the pen display.

USB cable (STJ-A250)

VGA to VGA cable (STJ-A228)

Next step: Familiarize yourself with the Pen display components . See page 7.

Unpacking your pen display
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PEN DISPLAY COMPONENTS

The LCD monitor and tablet sensor function as an integrated input and output device. The LCD monitor
supports resolutions up to 1024 x 768 pixels at 16.2 million colors. The tablet sensor reports pen
coordinates, pressure, and switch information.

Front view

On Screen Display (OSD) controls

These controls, located on the upper
edge of the tablet, enable you to
adjust a variety of display settings.
See Adjusting the LCD monitor on
page 24 for more information.

Power LED

Lights blue when power has been supplied to your pen
display and a video signal is present.

Glows orange when no video signal is detected by the pen
display. (e.g., Your computer is turned off, starting up, or
has entered a power management mode in which video
signals are not sent.)

Integrated LCD monitor and tablet

Pen tray

Provides a convenient resting place for the pen. When the display
stand is set to its lowest position, place your fingers beneath the tray
(located on the bottom front edge) and slide it out.

Power switch

Turns power to the unit on or off.

Status LED

Lights blue when the pen is in
the active area of the pen
display tablet and the pen tip
or side switch are pressed.
Note that the USB cable must
also be plugged into an active
USB port before the LED will
light.

Use the integrated USB
ports (one located on each
side of the unit) to connect a
USB device (e.g., a USB
Flash Drive or a USB remote
controller).

Be sure to fully install the pen
display hardware and software
before connecting any other
devices to the unit.

Pen display components

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Rear view

Pen storage compartment

or storage, insert one end of the pen into either side of the storage compartment.

F
Then gently press the other end of the pen into the compartment.

or removal, press in on either end of the pen. This will pop the opposite end of the

F
pen out of the compartment. You can then remove the pen.

Kensington security slot

Allows easy attachment of
a security cable.

Stand adjustment lever

Pull this lever up to adjust
the stand. Release the
lever to lock the stand in
place.

Video, USB, and
power connectors

Stand

The stand can be used
to adjust the tilt angle of
the unit.

Pen tether attachment points

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If you will be using the pen tether, use
the tether attachment ring and small
thumb screw to connect it to one of
four attachment points located on the
back of the unit.

Important: Be sure to adjust the stand to the low tilt position before packaging the DTF-521/PL-521.
If you do not close the stand, the notched mechanism may be damaged during transportation and
storage. Do not lift the unit by the stand; this may damage the stand mechanism. When lifting or
moving the pen display, always do so by grasping the main body casing.

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Be careful to avoid catching your finger in the
gap of the movable portion of the stand.

Next step: Installation . See page 9.

Pen display components
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INSTALLATION

System requirements

Before installing the DTF-521/PL-521 pen display, make sure your computer meets the following
system requirements:

• PC. Windows XP, XP x64, 2000, Me, or 98SE. VGA video connector, available USB port, and
CD-ROM drive.

• Macintosh. OS X, v10.2.8 or greater. VGA video connector, available USB port, and
CD-ROM drive.

Note: The DTF-521/PL-521 can be used alone or with another display. You may connect a second

VGA device such as a monitor or LCD projector to the DTF-521/PL-521
When using this port, the second device will mirror the image on the pen display. Complete the pen
display installation before connecting a projection device to the unit.

Depending on the capabilities of your video card and operating system, you may be able to set up
the DTF-521/PL-521 as a mirrored, extended, or independent display. Refer to your video card
documentation for more information on its capabilities.

When you are working with more than one monitor, the DTF-521/PL-521 will map to the monitors
based upon how your system is configured. By default, if you are in mirror mode, the pen tablet will
map to the entire space on each display or monitor. Please refer to your hardware and operating
system documentation for details on configuring your computer and operating system for use with
multiple monitors.

ANALOG

OUT port.

RGB

There are two primary steps to the installation process:

• Step 1: LCD monitor installation

• Step 2: Pen tablet installation

Be sure to follow ALL instructions carefully.

Installation
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Step 1: LCD monitor installation

In the first stage of the installation process, the DTF-521/PL-521 is installed as a monitor on your
system. As you work through the first stage of the installation process, please refer to the LCD monitor

cabling diagram on the following page when making cable connections.

Important: Do not connect the USB data cable until instructed to do so.

• Turn off your computer.
Caution: Never connect or disconnect the video or power cables while your computer or pen

display are powered on – this can damage the LCD monitor or video card.

• If your computer has only one analog (VGA) video connector, you will need to unplug your previous
monitor or add a second VGA card.

• Plug one end of the VGA cable into the DTF-521/PL-521. Plug the other
end of the cable into the VGA connector on your computer’s video card.
See – A – in the connection diagram on page 11.

VGA connector

• Be sure to tighten the thumbscrews on the connectors.

• Connect the power adapter to the DTF-521/PL-521. See – B – on the next page. Then connect
the adapter’s power cable and plug the adapter into an AC outlet. See – C –

Installation
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LCD monitor cabling diagram

DTF-521/PL-521, rear view

Do not attach the USB data
cable until instructed to do so.

– B –
DC IN

(12V)

ANALOG RGB OUT

ANALOG RGB IN

– A –

VGA cable

The ANALOG RGB OUT port is used to
connect a second VGA device such as
a projector or monitor that mirrors the
pen display. Be sure to fully install the
pen display hardware and software
before connecting a projection device
to the unit. Do not connect or
disconnect any cable while the pen
display or your computer are turned
on.

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Use only the power adapter that came with the DTF-521/PL-521; use of an improper power

adapter may damage the unit.

Do not connect or disconnect the video or power cables while the DTF-521/PL-521 or
your computer are turned on – this can damage the LCD monitor or computer video card.

Make sure that the display refresh rate does not exceed 70 Hz for XGA mode, or 75 Hz
for other modes.

Video card

VGA port

Rear panel of your computer

Power adapter – C –

To AC outlet

Installation

page 11

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• Turn on the DTF-521/PL-521. The power LED will light orange.

• Next, turn on your computer.
Windows XP, XP x64, and 2000: The DTF-521/PL-521 will automatically install as a default monitor.
Windows 98SE and Me: The NEW HARDWARE WIZARD will display. Follow the prompts selecting the

default options and install the DTF-521/PL-521 as a default VGA monitor.

• As necessary, configure the display control panel settings for the proper size and color resolution.
The maximum (native) resolution of the DTF-521/PL-521 is 1024 x 768 pixels. The display size and
color resolution may be constrained by the capabilities of your video card. See the video card
manufacturer’s documentation for details.

To fine-tune the display, please refer to Adjusting the LCD monitor, beginning on page 24 for more
information.

For Windows: If you are using the DTF-521/PL-521 as a secondary display, you may first need to
enable the DTF-521/PL-521 in your Display Properties control panel.

• After the LCD monitor portion of the DTF-521/PL-521 is working to your satisfaction, move on to the
next section (Step 2: Pen tablet installation) to install the pen tablet portion of the DTF-521/PL-521.

For troubleshooting tips, please refer to page 29.

Notes:
Each DTF-521/PL-521 LCD panel is produced under very stringent quality standards.

Production techniques cannot guarantee an absolutely perfect TFT display, and some panels
may exhibit a certain number of pixels that show an incorrect color. Refer to the specifications
on page 43 for more information.

If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré
pattern.

Do not apply excessive pressure on the display surface, it may cause the appearance of a moiré or
pooling pattern. If you notice this action, use less pressure on the display screen when working
with the pen.

When a still image is displayed for a long period of time, an after-image may remain for a short time.
To prevent this, Wacom recommends using a screen saver or other power management feature.

Installation
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Step 2: Pen tablet installation

USB cable installation

Plug the square end of the USB cable into the DTF-521/PL-521 port labeled USB. Plug the other end
into an available USB port on your computer or on a USB hub attached to your computer. See – D – in
the connection diagram below.

Note: For Windows 98SE, the ADD NEW HARDWARE WIZARD will display. Follow the prompts,
selecting the default options. If prompted to install drivers for the USB Human Interface Device,
insert the Windows 98SE CD, click OK, and enter the location of the Windows CAB files
(e.g., D:\WIN98).

Next, move on to the pen tablet Software installation on page 14. You must install the Wacom tablet
driver software for full tablet functionality.

Pen tablet cabling diagram

USB port

DTF-521/PL-521, rear view

– D –

To USB port

Your computer

To power adapter. See page 11.

To video connection. See page 11.

Installation

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Software installation

To install the tablet software:

• Save your work and close all open applications before installing the tablet software.
Temporarily disable any virus protection programs.

• Insert the Wacom Pen Tablet Driver CD into your computer’s CD-ROM drive. If the software
installer menu does not automatically display, double-click on the INSTALL icon located on the CD.

• Click on the INSTALL TABLET link and follow the prompts to install the driver software.

• Re-enable your virus protection program.

• After the software installation has been completed, make sure you can use your pen on the
DTF-521/PL-521 pen display to move the screen cursor.

When you place the pen tip on the display screen, the screen cursor should immediately jump to a
corresponding position approximately beneath the pen tip. Lift the pen tip and place it on the
display screen surface in a different location – the screen cursor should again jump to the new
position. This is known as absolute positioning, and enables you to position the screen cursor
without having to drag your pen across the display screen surface. To fine-tune the cursor-to-pen
relationship, see Calibrating your pen display on page 20.

Be sure to check the Read Me file for late-breaking news. If you have trouble installing your pen display,
see the Troubleshooting section beginning on page 29 of this guide.

Next steps:

Be sure to adjust the pen display tablet calibration to precisely align the screen cursor position with
the location of the pen tip. See Calibrating your pen display on page 20.

To learn more about using the DTF-521/PL-521, proceed to Working with your pen display on
page 15.

Installation
page 14