VTech VT 9114 User Manual

INTRODUCTION

Parts Check List:

1. Handset

2. Base Unit

3. Telephone Line Cord

4. Battery Pack

5. AC Adapter

To purchase replacement battery
packs, call VTECH Communications
at 1-800-595-9511. In Canada, call
VTECH Electronics at 1-800-267-

7377.

91-005435-020-000

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed
to reduce the risk of fire, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink, or
swimming pool).

5. Do not place this product on an unstable cart, stand, or table. The product may fall,
causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
protect it from overheating, these openings must not be blocked by placing the product
on the bed, sofa, rug, or other similar surface. This product should never be placed near
or over a radiator or heat register. This product should not be placed in a built-in­installation where proper ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supply to your home, consult your
dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not locate this product where the cord
will be abused by persons walking on i t.

9. Never push objects of any kind into this product through cabinet slots, as they may
touch dangerous voltage points or short out parts that could result in a risk of fire or
electric shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product. If service or repair
work is required, contact VTech Customer Service at 1-800-595-9511. Opening or
removing cabinet parts other than specified access doors may expose you to dangerous
voltages or other risks. Incorrect reassembling can cause electric shock when the
appliance is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of fire or
electric shock.

12.Unplug this product from the wall outlet:

a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate normally by following the operating instructions. Adjust

only those controls that are covered by the operating instructions, because improper
adjustment of other controls may result in damage and will often require extensive work
to restore the product to normal operation.

e) If the product has been dropped and the cabinet has been damaged.
f) If the product exhibits a distinct change in performance.

13.Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

2

1

INST ALLING/REPLACING THE BATTER Y P ACK

1. Slide the battery cover off by gently
pressing on the recessed area with
a downward motion.

2. Unplug and remove the old battery
pack. Don't put the old battery pack
in a trash compactor or a fire - it
could burst.

3. With the red and black wires at the
bottom of the pack, angle the top of
the battery into the compartment,
under the two “claws”. Next, press
the lower end of the battery pack
down, so it is held in place by the
lower claw. Now, plug the connector
into the socket, located below the
battery. Slip the battery wires into the
wire guide, located below and to the
left of the socket.

4. Replace the battery cover by sliding
it into place.

5. The new battery pack must be charged before using your telephone. Place
the handset in the cradle of the base unit to allow it to charge for 16 hours.
Maximum battery life between charges is more than 3.75 hours of
continuous talk time or 3.75 days of standby.

CAUTION: To reduce the risk of fire or injury, read and follow these instructions:

1. Use only VTECH battery pack supplied, or equivalent..

2. Do not open or mutilate the battery. Released electrolyte is corrosive and
may cause damage to the eyes or skin. It may be toxic if swallowed.

3. Exercise care in handling batteries in order not to short the battery with
conducting materials such as rings, bracelets, and keys. The battery or
conductor may overheat and cause burns.

4. Do not dispose of the battery in a fire. The cell may explode.

The RBRC™ Seal

The RBRC® program provides a convenient alternative to placing used nickel­cadmium batteries into the trash or municipal waste, which may be illegal in
your area.
VTech’s participation with RBRC® makes it easy for you to drop off the spent
battery at local retailers participating in the RBRC® program or at authorized
VTech product service centers. Please call 1-800-8-BATTERY™ for information
on Ni-Cd battery recycling and disposal bans / restrictions in your area. VTech’s
involvement in this program is part of its commitment to protecting our
environment and conserving natural resources.

RBRC ® is a registered trademark of Rechargeable Battery Recycling Corporation.

The RBRC® Seal on the nickel-cadmium battery indicates that
VTech Communications, Inc. is voluntarily participating in an industry
program to collect and recycle these batteries at the end of their
useful lives, when taken out of service within the United States and
Canada.

3

GETTING STARTED HANDSET FEATURES

ON LED

Setting Up Y our VT91 14

1. Choose an area near an electrical outlet and a telephone wall jack.

2. Plug the AC power adapter into an electrical outlet and the AC connector to

the power jack on the bottom of the Base Unit. Insert the cord in the channel
guide.

CAUTION: Use only the AC adapter shipped with your VT9114. It is

specifically designed for this product.

NOTE: Connect power to the Base Unit before placing the handset in the

cradle.

3. CHARGE THE HANDSET BATTER Y P ACK BEFORE USE. The batteries
recharge automatically whenever the Handset is in the Base Unit cradle.
The batteries must be charged for 16 hours before using your phone for the
first time.

4. Connect the telephone line cord. Insert one end of the telephone line cord
into the phone jack on the bottom of the Base Unit. Plug the other end into
a telephone wall jack. Make sure the plugs snap securely into place. Insert
the cord in the channel guide.

5. CHECK FOR A DIAL TONE. After the battery pack is charged, pick up the
Handset and press the ON key. The IN USE LED on the Base and ON LED
on the Handset should light up, and you should hear a dial tone. If not, see

IN CASE OF DIFFICULTY.

CAUTION:

1. Never install telephone wiring during a lightning storm.

2. Never install telephone jacks in wet locations unless the jack is specifically

designed for wet locations.

3. Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.

4. Use caution when installing or modifying telephone lines.

• The ON LED lights when the
Handset is on an active call.

• It flashes in cadence with an
incoming ring.

• It flashes quickly during
Programming mode.

• It flashes slowly when the battery
pack is low.

ON/ FLASH KEY

• Press the ON key to make a call.

• If you are currently on a call, and
you hear a call waiting tone,
press ON to switch to the second
call. Press ON again to return to
the original call.

VOLUME CONTROL

• Adjust the volume of what you
hear through the Handset.

• While on a call, press the or
key to adjust the listening
volume. The Handset will emit a
double beep when the maximum
or minimum volume level has
been reached.

OFF KEY

• Press the OFF key to exit all
modes of operation.

REDIAL / P AUSE KEY

• When you hear the dial tone,
press REDIAL to call the last
number dialed on your phone.

• It can also be used to store the
last number dialed into the speed
dial memory. See Storing a

Redial Number into Speed Dial

for details.

• You can store pauses into your
speed dial numbers. See Storing

Pauses in Memory for details.

CHAN KEY

• Pressing the CHAN key when the
Handset is in use will activate a
channel change to the next free
channel.

• This is used if you are
experiencing noise or
interference on the current
channel.

MEM/PROG KEY

• Press the MEM key to enter
MEMORY mode.

• The sequence for dialing out a
speed dial number in memory is:
ON, MEM, Number Button (0-9).

• Press MEM/PROG to enter
programming mode. See

Programming Speed Dial
Numbers for more details.

TONE/ * KEY

• In PULSE dialing mode, this key
is used to switch to Temporary
TONE dialing mode.

4

5

BASE UNIT FEATURES

IN USE/CHARGING LED

• The LED illuminates steadily when the
Handset is in the Base cradle to
indicate that the Handset battery is
being charged.

• The LED illuminates whenever the

Handset is being used.

• This LED also flashes with the

cadence of the incoming ring.

P AGE KEY

• Press the PAGE key to page the
Handset.

• Press it second time to cancel a page.

• The Base will ring the Handset for 1
minute before ending the page
automatically.

• The Handset can also cancel the
page by pressing the OFF key.

OPERATING INSTRUCTIONS

Making Calls

Pick up the Handset and press ON.
When you hear a dial tone, dial the
number. The ON LED will illuminate
while the Handset is in use.
If you make a mistake when dialing,
press OFF to hang up, then press
ON to get the dial tone again.
You must always press ON before
you can dial a call on the Handset.

Answering Calls

When an incoming call is ringing, the
IN USE LED on the Base and ON
LED on the Handset will flash.
To answer a call when the Handset
is in the Base, just pick up the
Handset.
To answer a call when the Handset
is away from the Base, just press
any key on the Handset (except
OFF). This is very useful in a dark
environment; you do not have to
fumble around looking for the ON key
to answer the call.

Disconnecting

To end a call, either place the
Handset back in the Base, or press

OFF on the Handset.

Changing Channels

If you notice interference when using
your Handset, press CHAN to switch
to a clear channel. This function is
only available when you are on a call.

•

TONE/PULSE Setting

If you have touch tone service on
phone line. Press MEM/PROG, * , *,
MEM to switch to TONE dialing. If
you have rotary service, press MEM/

PROG, * , # , MEM to switch to
PULSE.

NOTE: Your VT9114 is preset at the

factory for TONE dialing.

6

OPERATING INSTRUCTIONS

Temporary T one

If you have a rotary (dial-pulse)
telephone service, (TONE/PULSE
setting is set to PULSE), this feature
allows you to enter special codes and
tones to operate answering
machines, use electronic banking
services, calling cards, or other
special services.
First, dial the call normally. Then
activate the Temporary Tone feature
by pressing TONE (the * key). You
can then press the numbers or
symbols you need, and your phone
will send the proper signals.
To end the call, press OFF or place
the Handset back in the Base. The
phone will automatically go back to
rotary (dial-pulse) service.

Programming The Ringer Type

The Handset ringer is capable of four
different types of ringing tones. The
following sections detail how to
change the different tones and to turn
off a ringer on the Handset.
To program, the Handset must be
OFF.
To select a different ringer type do
the following:

• Press MEM/PROG.

• Press the # key.

• Press a key 1, 2, 3, 4 to select a
ringer type.

• Press the MEM key to confirm.

Turning Off The Ringer

To turn off the ringer on the Handset,
do the following:

• Press MEM/PROG.

• Press the # key

• Press 5 to turn off the ringer

• Press the MEM key to confirm

• To turn the ringer on again, see

Programming the Ringer T ype.

Checking The Ringer

To check the ringer which is currently
programmed, do the following:

• Press MEM/PROG.

• Press the # key

• Press 0

• Press the MEM key to confirm

Memory Dialing

The VT9114 can store up to 10
different phone numbers that you
can dial just by pressing ON, MEM
and one of the number keys (0-9).
Note: if the dialing method is pulse,
the digit <#> will be ignored, and the
digit <*> will initial temporary DTMF
dialing.

Programming Speed Dial
Numbers

The Handset must be OFF.

1. Press MEM/PROG. The ON LED
will blink to indicate that you are
in the programming mode.

2. Press the number of the memory
location you wish to store the
number in (0-9).

3. Using the dial pad, dial the number
you want to store. The number
can be up to 16 digits long. The
number can be entered manually
or by using REDIAL.

4. Press MEM to store the phone
number to the key you selected.

The phone now exits programming
mode and emits a happy tone.

7

OPERATING INSTRUCTIONS

Speed Number Dialing

1. Press ON to get a dial tone.

2. Press MEM and the memory
location number key (0-9).

For example, to dial the number you
assigned to key '8', you would press

ON, MEM, 8.

T o Change or Replace a Speed
Dial Number

To change or replace a stored
number in speed dial memory simply
enter the new number and store it in
the memory location you wish to
change.
For example, to change the number
stored in memory position 7 to 555­1111, you would press MEM/PROG,

7, 555-1111, MEM.

Storing Pauses in Memory

To insert a pause in a phone number,
press REDIAL/PAUSE. The pause is
2 seconds in length. For longer
pauses, press REDIAL/PAUSE two
or more times. Each additional press
indicates an additional 2 second
pause.
If your phone is connected to a PBX
you can store the PBX access
number and a pause before the
phone number. For example, to store
9-PAUSE-555-1234 in memory
location 8 do the following:

1. Press MEM/PROG

2. Press 8

3. Press 9

4. Press REDIAL / P AUSE

5. Dial 555-1234

6. Press MEM

Using REDIAL

To redial the last number you called,
press ON then press REDIAL. The
phone will automatically dial the
number.

Storing a Redial Number into
Speed Dial

To store the last number you dialed
as a Speed Dial number, press MEM/

PROG, a location number (0-9),
REDIAL, MEM.

The Page Feature

From the Base Unit, press PAGE to
signal the person at the Handset. To
end the page at the base, press
PAGE again. To end the page at the
Handset, press OFF.
If the Handset is in use (off-hook)
when PAGE is pressed on the Base
Unit, the Handset will emit one page
alert. If the Handset is not in use (on
hook), the page alert will continue for
approximately 60 seconds.
This feature is useful in locating a
misplaced H andset.

8

IN CASE OF DIFFICULTY

If you have difficulty operating your
phone, the suggestions below should
solve the problem. If you still have
difficulty after trying these
suggestions,
In the US Call:

VTECH
Communications at
1-800-595-9511.

In Canada Call:

VTECH Electronics at
1-800-267-7377.

THE PHONE DOESN'T WORK A T
ALL.

• Make sure the power cord is
plugged in.

• Make sure the telephone line cord
is plugged firmly into the Base Unit
and the telephone wall jack.

• Make sure the batteries are
properly charged. If the Handset
makes two beeps, the batteries
need charging. If the IN USE LED
on the Base and ON LED on the
Handset do not light when you
press ON, you must charge the
batteries.

• If you recently installed a new
battery pack, make sure it is
installed correctly.

NO DIAL TONE.

• First check all the suggestions
above.

• If you still don't hear a dial tone,
disconnect the Base Unit from the
telephone jack and connect a
different phone. If there is no dial
tone on that phone either, the
problem is in your wiring or local
service. Call your local telephone
company.

YOU GET NOISE, STATIC, OR A
WEAK SIGNAL EVEN WHEN
YOU'RE NEAR THE BASE UNIT .

Household appliances plugged into
the same circuit as the Base Unit can
sometimes cause interference. Try
moving the appliance or the Base Unit
to another outlet.

YOU GET NOISE, STATIC, OR A
WEAK SIGNAL WHEN YOU'RE
AW A Y FROM THE BASE UNIT.

• You may be out of range. Either
move closer to the Base, or
relocate the Base Unit.

• The layout of your home may be
limiting the range. Try moving the
Base Unit to the second or third
floor, or to some other location.

THE HANDSET DOES NOT RING
WHEN YOU RECEIVE A CALL.

• Ensure that the ringer is turned
on.

• Make sure the telephone line cord
is plugged firmly into the Base Unit
and the telephone jack. Make
sure the power cord is plugged
in.

• You may be too far from the Base
Unit.

• You may have too many
extension phones on your
telephone line to allow all of them
to ring. Try unplugging some of
the other phones.

YOUR CALLER FADES IN AND
OUT.

You may be nearly out of range. Move
closer, or relocate the Base.

9

IN CASE OF DIFFICULTY

YOU HEAR OTHER CALLS WHILE
USING YOUR PHONE.

• Replace the Handset in the Base
cradle, wait a few moments and
try again.

• Disconnect your Base Unit from
the telephone jack, and plug in a
regular telephone. If you still hear
other calls, the problem is
probably in your wiring or local
service. Call your local telephone
company.

YOU HEAR NOISE IN THE
HANDSET, AND NONE OF THE
KEYS OR BUTTONS WORK.

• Make sure the power cord is
plugged in.

• Your Base Unit and Handset may
not be operating on the same
channel or security code. Place
the Handset in the cradle for a
few moments to reload the
security code and reset the
channel.

COMMON CURE FOR
ELECTRONIC EQUIPMENT

Electronics, like people, can
sometimes get confused. If the unit
does not seem to be responding
normally, then try putting the Handset
in the cradle to re-initialize the unit. If
it still does not seem to respond,
perform the following steps (in the
order listed):

1. Disconnect the power to the
Base.

2. Disconnect the Handset battery
pack.

3. Wait a few minutes.

4. Connect power to the Base.

5. Reconnect the Handset battery.

6. Place the Handset in the Base
Unit cradle. If the Handset has
not been recently charged, allow
8 hours before use.

10 11