VTech VT5875 User Manual

Model: VT5875

User’s Manual

w w w . v t e c h p h o n e s . c o m

Table of contents

Getting started . . . . . . . . . . . . . . . . . . . . . 3

Before you begin . . . . . . . . . . . . . . . . . . . . . 3

Parts checklist . . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . 4

Choose location . . . . . . . . . . . . . . . . . . . . 4

Install handset battery . . . . . . . . . . . . . . . . . 4

Power guard/spare battery charger feature . . . . . . 5

Connect power to telephone base/handset chargers . 6

Connect to phone line . . . . . . . . . . . . . . . . . 6

Wall mounting . . . . . . . . . . . . . . . . . . . . . 7

Charge the handset battery . . . . . . . . . . . . . . 8

Check for dial tone . . . . . . . . . . . . . . . . . . . 8

Belt clip . . . . . . . . . . . . . . . . . . . . . . . . 8

To register your accessory handsets . . . . . . . . . 9

Re-register existing handsets to a new base . . . . . 9

De-register all system handsets . . . . . . . . . . . . 9

Registration. . . . . . . . . . . . . . . . . . . . . . . . 9

Basic operation . . . . . . . . . . . . . . . . . . . . 10

Handset and base indicators . . . . . . . . . . . . . . 10

Handset display . . . . . . . . . . . . . . . . . . . 10

Base display . . . . . . . . . . . . . . . . . . . . . 11

Handset layout . . . . . . . . . . . . . . . . . . . . . 12

Base unit layout. . . . . . . . . . . . . . . . . . . . . 13

Telephone operation . . . . . . . . . . . . . . . . . . 14

Making calls . . . . . . . . . . . . . . . . . . . . . 14

Answering calls . . . . . . . . . . . . . . . . . . . 14

Flash . . . . . . . . . . . . . . . . . . . . . . . . . 15

Redial . . . . . . . . . . . . . . . . . . . . . . . . 15

Mute . . . . . . . . . . . . . . . . . . . . . . . . . 15

Conference call . . . . . . . . . . . . . . . . . . . 15

Volume control . . . . . . . . . . . . . . . . . . . . 16

Transferring calls . . . . . . . . . . . . . . . . . . . 16

Intercom call . . . . . . . . . . . . . . . . . . . . . 17

Call forward . . . . . . . . . . . . . . . . . . . . . 18

Handset locator . . . . . . . . . . . . . . . . . . . 18

Headset . . . . . . . . . . . . . . . . . . . . . . . 19

Operating range . . . . . . . . . . . . . . . . . . . 19

Handset display screen messages . . . . . . . . . 20

Base display screen messages . . . . . . . . . . . 22

Telephone settings . . . . . . . . . . . . . . . . . . . 23

Ringer volume . . . . . . . . . . . . . . . . . . . . 23

Ringer tone . . . . . . . . . . . . . . . . . . . . . . 23

Key tone . . . . . . . . . . . . . . . . . . . . . . . 24

Language . . . . . . . . . . . . . . . . . . . . . . 24

Dial type . . . . . . . . . . . . . . . . . . . . . . . 24

Telephone directory . . . . . . . . . . . . . . . . . . 25

Storing a new entry . . . . . . . . . . . . . . . . . 25

Review/dial from the phonebook. . . . . . . . . . . 26

Edit a phonebook entry . . . . . . . . . . . . . . . 27

Delete a phonebook entry . . . . . . . . . . . . . . 27

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 28

Shared call log . . . . . . . . . . . . . . . . . . . . 28

About call history (caller ID) . . . . . . . . . . . 29

Review call history . . . . . . . . . . . . . . . . . . 29

Delete records from call history . . . . . . . . . . . 29

Delete a specic call . . . . . . . . . . . . . . . . . 29

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Table of contents

Delete all calls . . . . . . . . . . . . . . . . . . . . 29

Dial a displayed number . . . . . . . . . . . . . . . 29

Store a call history record in the directory . . . . . . 30

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . 31

Access voicemail. . . . . . . . . . . . . . . . . . . 31

Clear voicemail. . . . . . . . . . . . . . . . . . . . 31

Program the voicemail access keys . . . . . . . . . 31

Program password . . . . . . . . . . . . . . . . . . 32

Program the VOICEMAIL key . . . . . . . . . . . . 32

Program the PLAY key . . . . . . . . . . . . . . . . 32

Program the SKIP key . . . . . . . . . . . . . . . . 33

Programm the ERASE key. . . . . . . . . . . . . . 33

Reset all codes. . . . . . . . . . . . . . . . . . . . 33

Custom pay-per-use (PPU) features . . . . . . . . . . 34

PPU keys on base . . . . . . . . . . . . . . . . . . 34

PPU keys on handset . . . . . . . . . . . . . . . . 34

Change PPU key setting . . . . . . . . . . . . . . . 35

Change auto call back number . . . . . . . . . . . 35

Change three-way calling number . . . . . . . . . . 36

Change repeat dialing number. . . . . . . . . . . . 36

Reset all codes. . . . . . . . . . . . . . . . . . . . 36

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 37

Battery care and maintenance. . . . . . . . . . . . 37

Replacing the handset battery . . . . . . . . . . . . 37

Additional information . . . . . . . . . . . . . . . . 38

Troubleshooting . . . . . . . . . . . . . . . . . . . . 38

Maintenance . . . . . . . . . . . . . . . . . . . . . . 45

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 45

Important safety instructions . . . . . . . . . . . . . . 47

FCC, ACTA and IC regulations . . . . . . . . . . . . . 48

The RBRC® seal . . . . . . . . . . . . . . . . . . . . 49

Technical specications . . . . . . . . . . . . . . . . 50

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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Before you begin

Parts checklist

1. Handset

2. Base unit

3. Charger

4. Batter y

5. Telephone line cord

6. Belt clip

7. Base

8. AC power adapter

9. Charger power adater

10. User’s manual

To purc hase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800 -595-9511. In Can ada, con t act VTech Telecommunications Canada Ltd. at www.vtechcanada. com or 1-800-267-7377.

wall mounting bracket

Handset

Battery

Ac power adapter

Base unit

Telephone line cord

power adapter

Belt clip

Charger

Getting started

• Important! Before using this

telephone, you must read the important safety instructions on page 47.

Charger

Base wall mounting

bracket

User’s manual

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• Use only t he VTech batter y pack supplied with your p hone.

• Plac e the hands et in its tele phone base when not in use to ensure optimum perfo rmance.

CAUTIO N: To reduce

the risk of re or injur y,

read and fo llow these instru ctions:

1. Use onl y the batter y suppli ed, or quival ent

2. Do not op en or mutilate the batter y Releas ed electr olyte is corrosive and may

cau se damage to t he eyes or skin It may

be toxic if swallowed

3. Exerc ise care in

han dling bat tery in

order not to short the battery with condu cting mater ials such as rings, bracel ets, and keys The battery or

co nductor may

overheat a nd cause burns.

Installation

Choose location

For maximum performance of your cordless telephone system:

1. Choose a central location for your base unit.

2. Install your phone(s) as far away as po s si b le from any othe r cor dle ss (wireless) devic es such as cordless telephones, 802.11 wireless routers (for example, WiFi), etc.

3. Instal l you r ph one (s) as fa r aw ay as poss ibl e fr om othe r el ect ron ic equipment such as microwave ovens, televisions, computers, etc.

4. Install your telephone equipment away from heat sources and sunlight.

5. Avo id excessive moisture, dust or extreme cold.

Install handset battery

a) Align th e two hol es in the plug with

the socket pi ns, then snap the pl ug

into place. b) Place the battery in the compartment. c) Repla ce cov er by sli din g it u p into

place. d) Place the handset in its base when

not in use to ensure maximu m daily

performance. e) Be sur e to charge the batter y for a

minimum of 16 hours before using your

phone.

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Getting started

Installation

Power guard/spare battery charger feature

Your phone can use the spare battery in the base unit to provide operational backup in the event of a power failure. With a fully charged battery in the spare battery charger, you will still be able to place and receive calls from the handset for up to 1.5 hours.

The spare battery can also be used to replace a drained handset battery, ensuring uninterrupted use. A spare battery can be purchased from most retail stores that carry electronic equipment.

1. Open the spare battery compartment by pressing the lever on the cover as shown below in diagram one. Then pull the compartment cover up, as shown in diagram two.

2. Align the two holes in the plug with the socket pins, then snap the plug into place. Place the battery in the charger as shown in the diagram below.

3. Replace the spare battery compartment cover. The spare battery takes 16 hours to fully charge a drained battery.

• When using the phone during power backup mode, audio quality may be compromised

due to reduced power availability.

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Caution: Use only

the VTech power supply provided with your phone.

Installation

Connect power to telephone base/handset chargers

1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the connector into the bottom of the telephone base.

2. Choose the location for your charger, and plug its power supply into an electrical outlet.

Modular

telephone jack

Connect to phone line

Plug one end of the telephone line cord into the jack at the bottom of the telephone base, Then plug

the other end of the cord into the wall outlet.

Standard electrical outlet

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Getting started

Installation

Wall mounting

Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional.

1. Run the power and telephone line cords through the slots in the bracket, connecting them to the

jacks located on the underside of the base.

2. Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit.

3. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack.

4. Line up the tabs on the wall mount adapters with the holes at the bottom of the base unit. Snap

the wall mount bracket rmly in place.

5. Mount the base unit on the wall. Position the base unit so the mounting studs will t into the holes

on the wall mount bracket. Slide base unit down on the mounting studs until it locks into place

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• Your phone contains

an internal noise lter

(for DSL subscribers).

This means, If you subscribe to DSL service, you

shouldn’t experience

interference or noise

when using your

phone due to your

DSL service.

Installation

Charge the handset battery

Place the handset in the base. Be sure to charge the battery for at least 16 hours before using your phone.

Check for dial tone

After the batteries are charged, pick up the handset and press ON; you should hear a dial tone. If

you do not, try this phone in another phone jack.

Belt clip (optional)

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Getting started

Registration

Your phone can operate up to four handsets. To order additional handsets call the supplier.

To register your accessory handsets

1. After charging the battery, the screen will display:

2. On the base unit, press MENU/SEL, then scroll to DISPLAY BASE ID, press MENU/SEL.

3. Enter the 15 digit base unit ID code, If you make a mistake, press the DELETE/MUTE key to backspace (delete characters), then enter the correct information.

4. Press MENU/SELECT to complete the registration process.

5. Once a valid base ID code has been entered, the display will blank for a second or two, and then show:

6. If the base accepts the new handset, after several seconds the new handset will show:

Where X is the new handset number assigned, sequentially, by the base.

Re-register existing handsets to a new base

1. Install your new base unit, the handset(s) will display SEARCHING…, press and hold the MENU/SELECT button for two seconds.

2. The handset will display:

3. Follow steps 2 through 6 in

To register your accessory handsets

above.

De-register all system handsets

1. With the phone in idle, press *883244# on the base.

2. Then press

illuminate briey before returning to idle.

3. This will erase all handsets registered to the base. The handsets will now prompt you to:

4. Re-register the handset(s) to base by following steps 2 through 6 in

MENU/SEL, IN USE and CHARGE, the POWER LED will

ENTER BASE ID

###############

SEARCHING...

HANDSET X

ENTER BASE ID

###############

ENTER BASE ID

###############

• The 15-digit base ID code may contain numbers and characters, including 0 through 9 and *. Make sure you enter all 15 digits.

•

If you do not enter the correct digit sequence, you will hear an error tone. Press DELETE/MUTE key to backspace to erase a character(s) and carefully re-enter the base ID code.

• De-registering all system handsets will prevent any handset from placing calls until the handset is re-register to the base.

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Handset and base indicators

Handset display

Icon Description

MUTE Turns on when the microphone is muted.

NEW Turns on when there are new call log entries.

Turns on when the ringer is muted.

Low battery indicator and charging indicator.

LED is on when in handsfree mode.

VOICEMAIL On when new voicemail is detected. Service must be subscribed through your

local telephone company.

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Handset and base indicators

Base display

Icon Description

MUTE • MUTE turns on when the microphone is muted.

• LED is on when microphone is muted

NEW Turns on when there are new call log entries.

Turns on when the ringer is muted.

Displays when spare battery is charging in the base unit.

IN USE On when the phone is off hook.

CHARGE On when the handset is charging in the base.

VOICEMAIL On when new voicemail is detected. Service must be subscribed through

your local telephone company.

LED is on when base speakerphone is in use.

SPARE BATT • LED ashes when the base is operating on spare battery power.

• LED is on when a spare battery is charging and the power adapter is plugged into the base.

• In the event of a power failure, if a spare battery is charging in the base, the base will go into backup mode and use the spare battery for power.

Basic operation

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Handset layout

1. Antenna

2. CID

3. Redial/pause

4. On/ash

5. Dialing key (0 - 9, *, #)

6. Voicemail

7. Play

8. Skip

9. Menu/select

10.

11. Speaker

12. Mute/delete

13. Off/clear

14. Billed services

15. Intercom

16. Erase

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Basic operation

Base unit layout

1. Intercom

2. In use

3. Spare battery

4. Charge

5. Microphone

6. Auto call back

7. Three-way calling

8. Repeat dialing

9. Number keys

10. Speaker

11. Mute

12. Flash

13. Redial/pause

14. CID

15. EXIT

16. Delete

17.

18. Menu/select

19. Skip

20. Volume

21. Erase

22. Voicemail

23. Play

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Telephone operation

Making calls

From the handset:

Press ON (or, SPEAKER ( ) to use the handset speakerphone feature). Dial the phone number.

-OR-

Dial the phone number rst; then press ON or SPEAKER ( ). As you are entering numbers, press DELETE/ MUTE or OFF/CLEAR to

backspace and make corrections, or press and hold PAUSE to enter a three second dialing pause. Press OFF to end your call.

From the base unit

• Press SPEAKER ( ). Dial the phone number.

-OR-

Enter the phone number rst; then press SPEAKER ( ) As you are entering numbers, press DELETE or EXIT to backspace and make

corrections, or press and hold PAUSE to enter a three second dialing pause.

• Press SPEAKER ( ) to end your call.

Answering calls

From the handset

• Press ON, SPEAKER or any of the number keys.

• Press OFF to end your call.

From the base unit

• Press SPEAKER ( ) or any of the dialing keys (0-9, *, #).

• Press SPEAKER ( ) to end your call.

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Basic operation

Telephone operation

Flash function

You can use your phone with ser vices such as call waiting. When you receive a call waiting signal, simply press the FLASH key to switch to the new call. Press FLASH again to switch back to the original call.

Redial function

• Press REDIAL to display the last telephone number dialed from the handset or base unit (up to

32 digits). Use or to scroll through the ve previously dialed numbers.

When the beginning or the end of the redial list is reached, a double beep will sound.

• When the desired number is reached, press ON or SPEAKER ( ) to dial.

• Press

• Press OFF/CLEAR on the handset (or EXIT on the base) to exit the redial review list.

Mute function

• During an active call, press the MUTE key on handset or base unit

• Press MUTE again to return to normal two way conversation.

Conference call

Your phone is capable of supporting conference calls between system handsets or base. It is possible to establish a conference between any two handsets (or a handset and the base) and the external line.

If a handset or base already has a connection to the external line, and any other handset or base goes off-hook, a conference is immediately established. The handsets will show:

DELETE/MUTE on the handset (or DELETE on the base) to delete the number from the

redial memory.

PHONE 00:00:25

to disable the microphone. The screen will display:

MICROPHONE ON will display briey.

MICROPHONE MUTED

MUTE

PHONE 00:00:25

• Use FL ASH to

access other phone company subscriber services, as described by your provider.

• To end a conference call, press OFF at he handset or

on the base. The conference call will not be terminated until all handsets or base unit have disconnected from the call.

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• If the returned call is not answered within 30 seconds, the external call

will end

automatically.

• While in transfer mode (before releasing the call) you may toggle back and forth between the external call (the display will show OUTSIDE) and the intercom call (the display will show INTERCOM) by pressing the

INTERCOM key.

Telephone operation

Volume control

Press the VOLUME button on the handset or press the VOLUME button on the base to adjust listening volume. Each button press raises or lowers volume by one level. When you change the volume level, the new setting is saved. The new volume level will be applied each time you use the handset, speakerphone or headset.

Transferring calls

You can transfer calls between the base and any handsets registered to it. While you are on an external call, using transfer allows you to speak to the person who answers at

the base or handset you are calling before releasing the external call to them.

• Press

• Select the number of the handset to which the call is to be transferred

• Press

INTERCOM key on the handset or base, it will display:

1-4 or 0 for base. For example if you intercom handset 2 the display will show:

ON, SPEAKER or INTERCOM on the handset or base being

called to answer the intercom call. You may now discuss the external call with the person who answered the other handset or base.

TRANSFER TO:

CALLING

HANDSET 2

HANDSET 1

IS CALLING

• On the handset, press the

other handset or base. (If transferring from the base, press SPEAKER to transfer.)

OFF key to transfer the external call to the

CALL TRANSFERRED

+ 37 hidden pages

VTech VT5875 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual