VTech vt2910, VT 2910c User Manual

INTRODUCTION

Thank you for purchasing a VT ech cordless telephone. This manual is designed to familiarize you with your get the maximum use from your new phone, we suggest that you read this In-

struction Manual before using your

2910c

Your VTech 900MHz, digital cordless phone with a Speakerphone on the Base Unit. The

VT 2910c

using advanced ADPCM digital voice coding, providing noise and distortion free performance.

The VTech your voice before transmitting it between the Handset and Base Unit. This minimizes the possibility of surveillance by scanners and similar devices.

Your VTec h Call Waiting-Caller ID compatible. The Handset LCD will display the name and phone number of the calling party, when available.

NOTE: Caller ID and Call WaitingCaller ID are subscription services,

available through most service providers. Contact your local telephone service provider for subscription information.

VT 2910c

digitizes your voice

VT 2910c

VT 2910c.

is a two line,

also scrambles

is Caller ID and

When the VTech use, you can easily answer a call on the Handset by pressing any key other than the OFF or Volume keys. This is very useful in a dark environment.

Your

VT 2910c

Paging from the Base Unit to the Handset (very useful as a Handset locator), and a two way Intercom between the Handset and Base Unit.

The VTech volatile memory which is not susceptible to power failures. This feature provides permanent storage of all memory dial numbers, Caller ID records, as well as the Base Unit and Handset security codes.

The

optional

the Base Unit provides operational backup in the event of a power failure. Calls can still be placed and received without interruption. About 5 hours of backup power is available with a fully

charged battery pack in the Base Unit.

Your VTech when another phone on the same line is currently in use. The Handset will also alert you when you are Out of Range, whether or not the Handset is in use.

VT 2910c

provides one way

VT 2910c

battery pack installed in

VT 2910c

is not in

uses a non-

informs you

VT2910C EN MANU 12/16/99, 6:15 AM1

INTRODUCTION

SPECIAL FEATURES

• 900MHz Operation

• Fully Digital Link between Handset and Base Unit with ADPCM voice coding for enhanced audio quality

• Digitally-Scrambled Voice Communication for call security

• Two-line Capability

• Alphanumeric Call Waiting Caller ID; Name and Number

• 50 CID memory capacity

• Base Unit Speakerphone

• 2 row by 12 character Multi-function LCD on Handset

• Conference Call Capability

• 10 Channel operation with Auto Channel Search and Select

• Backlit LCD and Keypad

• 20 Memory Dial locations

• Out-of-Range indication while Handset is On of Off Hook

• Removable Handset NiCad battery pack

• Spare Battery Charger in the Base Unit for optional battery pack

• Power Backup in the event of a power failure (with spare battery pack installed in Base Unit)

• HOLD, FLASH, REDIAL functions

• Extension In Use indication

• Intercom/Page/Handset Locator

• Non-volatile memory of stored phone numbers and CID records

• Long-life NiCad Battery provides up to 6 hours of talk time or 5 days of standby

• Digital V olume Control

• Face-up Handset charging

• Easy Answer - When the phone rings, press any key other than the OFF or Volume keys on the Handset to answer

• Auto Hang-up when returning the Handset to the Base Unit cradle

• 24 Bit Digital Security Code for provides 16.8 million combinations

• DTMF and Pulse dialing

• Low Battery detection and warning

• Programmable Ringer Types on Handset and Base Unit

VT2910C EN MANU 12/16/99, 6:15 AM2

INTRODUCTION

Parts Check List

1. Base Unit, Handset and AC Adaptor

2. Longer Two-Line Telephone Cords

3. Shorter Telephone Cord(for mounting)

4. Battery Pack

5. Mounting screws for wall mounting

6. Wall mount bracket

MEMORY DIALING 1

1 LINE 2

FLASH FLASH LINE 1

OFF

abc

ghi

jkl

pqrs

tuv

oper

tone

REDIAL

CID

MEM

CONF CLEAR

PROG

LINE 2

def

mno

wxyz

HOLD

PAUSE INT.COM DELETE

POWER

CHARGING

SPARE BATT

DIGITAL

CORDLESS

VT 2910c

INT.COM

900MHz

VOLUME

MUTE

HOLD

CONF

OFFLINE 2LINE 1

HANDSET

AC POWER ADAPTER

BASE UNIT

BATTERY PACK

TELEPHONE LINE CORDS

To purchase additional Battery Packs, call VTECH Communications at 1-800-595-9511. In Canada,call VTECH Electronics at 1-800-267-7377.

WALL MOUNT

BRACKET

BELT CLIP

VT2910C EN MANU 12/16/99, 6:15 AM3

IMPORTANT SAFETY INSTRUCTIONS

Important Safety Instructions When using your telephone, please follow these basic safety precautions to reduce the risk of fire, electric shock or injury to persons: I. Read and understand all

instructions.

II. Follow all warnings and instructions

marked on the product.

III. Unplug this product from the wall outlet

before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

IV. Do not use this product near water

(for example, near a bath tub, kitchen sink, or swimming pool).

V. Do not place this product on an

unstable cart, stand, or table. The product may fall, causing serious damage to the product.

VI. Slots and openings in the cabinet

and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation where proper ventilation is not provided.

VIII.Do not allow anything to rest on the

power cord. Do not locate this product where the cord will be abused by persons walking on it.

IX. Never push objects of any kind into

this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

X. To reduce the risk of electric shock,

do not disassemble this product. If service or repair work is required, contact VTech Customer Service at 1-800-595-9511in the U.S. or 1-800267-7377 in Canada. Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the appliance is subsequently used.

XI. Do not overload wall outlets and

extension cords as this can result in

VII.This product should be operated

only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

VT2910C EN MANU 12/16/99, 6:15 AM4

IMPORTANT SAFETY INSTR UCTIONS

the risk of fire or electric shock.

XII.Unplug this product from the wall

outlet :

A.When the power supply cord or plug

is damaged or frayed.

B.If liquid has been spilled into the

product.

C.If the product has been exposed to

rain or water.

D.If the product does not operate

normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal

operation.

E.If the product has been dropped and

the cabinet has been damaged.

F. If the product exhibits a distinct

change in performance.

XIII.Avoid using a telephone (other than

a cordless type) during an electrical storm. There may be a remote risk of electric shock from lighting.

XIV.Do not use the telephone to report

a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

VT2910C EN MANU 12/16/99, 6:15 AM5

RECHARGEABLE BATTERY PA CKS

Charging the Handset batteries

The Handset of your less telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base Unit cradle. You should charge the battery pack for 16 hours when you first receive your phone . You will know the battery pack needs charging when:

• The phone emits a warning tone when you press the PHONE key.

• The “LOW BATTERY” message is displayed on the LCD:

• The Handset seems completely dead, the LCD is clear and the Handset does not beep when you press the keys.

VTech 2910c

cord-

To Charge The Battery Pack

To charge the battery pack, place the Handset in the Base Unit. The CHARGE indicator will light to show the Handset is seated properly and the battery pack is charging. It is recommended that the battery pack be charged for at least 16 hours initially and 8 hours for maintenance charging. Y ou can use your telephone before that with diminished capacity, but it is best to charge the battery pack fully . It will tak e several recharge cycles to maximize the charge capacity of your battery pack. The maximum batter life between charges is 7 hours of continuous talk time or 7 days of standby time.

Spare Battery Charger

Alternatively, if you have purchased a spare battery pack and it has been charging in the base unit, simply exchange the drained Handset battery pack with the fully charged replacement battery pack from the spare battery charger. Place the drained Handset battery pack into the spare battery charger so it will charge.

The base spare battery charger does NOT charge a battery pack as quickly as the main Handset charger. A full charge requires 24 hours.

A Word About Rechargeable Batteries

Your NiCad battery pack recharges whenever the Handset is returned to the Base Unit.

T o maximize the lif e of your battery pack, do not return your to the Base Unit cradle for recharging LOW BATTERY is displayed on the LCD.

IT’S IMPOSSIBLE TO OVERCHARGE

The battery pack can be recharged many times but if you get a low battery signal even after 8 hours of maintenance charging in the base cradle (or 24 hours in the spare battery charger), the battery pack(s) should be replaced.

T o purchase additional Battery P acks , call VTECH Communications at 1800-595-9511. In Canada, call VTECH Electronics at 1-800-267-

7377.

VT 2910c

Handset

VT2910C EN MANU 12/16/99, 6:15 AM6

RECHARGEABLE BATTERY PACKS

Replacing The Handset Battery Pack

1. Remove the battery cover by press-

ing on the ridged lines and sliding downward.

PRESS and SLIDE DOWNWARD

2. Discard the old battery pack. Don’t

put the old battery pack in a trash compactor or a fire - it could burst.

IMPORTANT: Do not dispose of this battery in household garbage. For information on recycling or proper disposal, consult your local solid waste collection or disposal organization.

3. Place the new battery pack in the

battery compartment. Make sure the metal contacts on the underside of the battery are aligned with charging contacts in battery compartment.

PLACE THE NEW BATTERY PACK INTO THE BATTER Y COMPAR TMENT

PLEASE NOTE THE CORRECT POSITION OF THE BATTERY PACK WHEN CHANGING BATTERY

4. The new battery pack must be charged before using your telephone. Place the Handset in the cradle of the Base Unit to allow it to charge for 16 hours.

POWER

CHARGING

SPARE BATT

CHARGE THE HANDSET BATTERY PACK FOR 16 HOURS BEFORE USING

CAUTION: To reduce the Risk of Fire or Injury to Persons, Read and Follow these Instructions:

1. Use only VTECH battery.

2. Do not open or mutilate the battery . Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

3. Exercise care in handling the battery pack in order not to short the battery with conducting materials such as rings, bracelets, and keys . The battery or conductor may overheat and cause burns.

4. Do not dispose of the battery in a fire. The cell may explode.

VT2910C EN MANU 12/16/99, 6:15 AM7

RECHARGEABLE BATTERY PACKS

IMPORTANTIMPORTANT

IMPORTANT: Do not dispose of this

IMPORTANTIMPORTANT battery into household garbage. For information on tecycling or proper disposal, consult your local solid waste collection or disposal organization.

To order replacement batteries, contact VTech Customer Service at 1-

800-595-9511 in thr U.S. or 1-800- 267-7377 in Canada.

VT2910C EN MANU 12/16/99, 6:16 AM8

WALL MOUNTING

CORDLESS

MUTE

VT 2910c

DIGITAL

900MHz

OFFLINE 2LINE 1

INT.COM

HOLD

CONF

VOLUME

POWER

CHARGING

SPARE BATT

MEMORY DIALING 1 2 3 4 5 6 7 8 9 10

11 12 13 14 15 16 17 18 19 20

The Wall Mount adaptor is designed to fit on standard W all Mount plates.

1. Choose a spot near an electrical outlet and a telephone jack. Your

phone requires a modular telephone jack and a standard electrical outlet (120v AC). The power cord is six feet long; make sure there is an electrical outlet within reach of the base. The outlet should not be controlled by a wall switch. If the switch is ever turned off, the phone will not operate.

2. Position the wall mount adaptor on the base. Line up the tabs on the wall mount adaptor with the holes on the bottom of the base. Snap the wall mount adaptor firmly in place.

3. Mount the Base on the wall. Posi- tion the Base so the mounting studs will fit into the holes on the bottom of the Base. Position the power cord to extend down the wall the phone is to be mounted on. Slide the base down on the mounting studs until it locks into place.

PULSE

TONE

4. Connect the telephone cord. The telephone line cord has a snap-in plug at each end. Insert one of the plugs into the jack on the bottom of the Base. Insert the other end of the plug into the wall jack.

5. Plug the AC adaptor on the power

cord into an electrical outlet.

VT2910C EN MANU 12/16/99, 6:16 AM9

HANDSET FEATURES

ANTENNA

DISPLAY BELT CLIP NOTCH VOLUME UP KEY

VOLUME DOWN KEY

1 LINE 2

FLASH FLASH LINE 1

1 4 7

REDIAL

MEM PROG

ghi

pqrs

tone

OFF

2 5

CID

CONF

CLEAR

abc

jkl

oper

LINE 2

3 6

tuv

INT.COM

DELETE

HOLD

PAUSE

def

mno

wxyz

LINE (FLASH) KEYS OFF KEY DIALING KEYS ( 0-9)

7.DATE KEY

9.VIEW KEY * AND TEMPORARY T ONE

AND REVERSE SCROLL KEY # AND FORWARD SCROLL KEY CALLER ID KEY HOLD AND PAUSE KEY REDIAL KEY INTERCOM AND DELETE KEY CONFERENCE AND CLEAR KEY MEMORY AND PROGRAM KEY

VT2910C EN MANU 12/16/99, 6:16 AM10

HANDSET FEATURES

LINE 1 KEY

Press this key to select LINE 1. If the Handset has already accessed

LINE 1, pressing this key will FLASH the line.

If LINE 1 is on HOLD, pressing this key will take LINE 1 off HOLD and return you to your call.

If LINE 2 is IN USE, or you are in CONFERENCE mode, pressing this key access LINE 1 and put LINE 2 on HOLD.

If you are reviewing CID records, pressing this key will dial the contents (last 7 digits) of the record displayed on the LCD.

LINE 2 KEY

Press this key to select LINE 2. If the Handset has already accessed

LINE 2, pressing this key will FLASH the line.

If LINE 2 is on HOLD, pressing this key will take LINE 2 off HOLD and return you to your call.

If LINE 1 is IN USE, or you are in CONFERENCE mode, pressing this key access LINE 2 and put LINE 1 on HOLD.

If you are reviewing CID records, pressing this key will dial the contents (last 7 digits) of the record displayed on the LCD.

OFF KEY

Press this key to end your call. Press this key to exit from MEMORY

DIALING, CID, or any programming mode.

In CONFERENCE mode, pressing this key will disconnect both lines.

*TONE KEY

From the PULSE (rotary) dialing mode, press this key to switch to TEMPORARY T ONE mode.

When the call is ended, the phone will return to PULSE dialing mode.

MEM/PROG

(MEMORY/PROGRAM)

KEY

With the Handset OFF, press this key for less than 1 second to enter MEMORY DIALING mode.

With the Handset OFF, press and hold this key for more than 1 second to enterPROGRAMMING mode. Both MEMORY DIAL phone numbers and ringer typesfor the Handset and Base Unit are programmable by the user.

CALLER ID KEY

Press this key to display CALLER ID records. While you’re in the CALLER ID mode, press the * ( ) and # ( ) keys to scroll through the records.

Press this key a second time to display the phone number associated with the currently displayed CID record. The local (last 7 digits) phone number will be displayed.

VT2910C EN MANU 12/16/99, 6:16 AM11

HANDSET FEATURES

REDIAL KEY

Press this key to display and/or dial the last number you called.

When the Handset is On (with dial tone), press this key to dial the last number called.

When the Handset is Off, pressing this key will display the last dialed phone number on the LCD. Y ou can then press a LINE key, and the displayed number will be dialed. If you do not wish to dial, press OFF to exit the REDIAL mode.

HOLD/PAUSE KEY

Press this key when the Handset is on one or both lines to place the call(s) on Hold.

Press the appropriate Line key to cancel Hold. If both lines are on Hold, press the CONF/CLEAR key to cancel Hold and return to the Conference Call.

NOTE: Pressing will not cancel Hold.

Press this key to insert a 2 second pause as you program phone number into MEMORY DIALING. See

OFF

HOLD/P A USE

STORE A NUMBER INT O MEMORY.

CONFERENCE/CLEAR (CONF/ CLEAR) KEY

Press this key to CONFERENCE a call on LINE 1 and a call on LINE 2 simultaneously. To enter CONFERENCE mode,the Handset must be inone of the following conditions.

1. LINE 1 is on a call and LINE 2 is on HOLD

2. LINE 2 is on a call and LINE 1 is on HOLD

3. Both lines are on HOLD.

NOTE: While in CONFERENCE mode, MEMORY DIALING numbers and CID records cannot be accessed.

While the Handset is Off, press this key for more than 1 second to clear the LCD display. This is helpful if you should misdial during MEMORY programming.

While in CID or MEMORY DIALING mode, press this key for more than 1 second to delete the entire contents of the list you’re examining. The LCD will prompt you to press the INTERCOM/

DEL key to confirm your decision.

INTERCOM/DELETE KEY

While the Handset is Off or when a line is on Hold, press this key to enter the INTERCOM mode with the Base Unit. Press OFF to exit the INTERCOM mode.

While the Handset is Off, press and hold this key for more than 1 second to delete the last digit entered, as reflected by the LCD display. This is comparable to a Backspace function on a keyboard. If you continue to hold the INTERCOM/ DEL key, the backspace function will continue.

VT2910C EN MANU 12/16/99, 6:16 AM12

HANDSET FEATURES

PUSH THE BELT CLIP ONTO THE HANDSET

While you are reviewing CID or MEMORY DIALING records, press and hold this key to delete the record currently displayed. The LCD will confirm deletion.

VOLUME CONTROL KEY

Located on the edge of the Handset opposite the antenna, this key controls the earpiece volume.

Press and hold the portion of the key to raise the volume.

Press and hold the portion of the key to lower the volume.

The Handset LCD will display the volume level as you adjust it. One bar indicates the minimum volume level; 4 bars indicates the maximum.

The

VT 2910c

is also equipped with a detachable belt clip. Align the pins on the inside edge of the belt clip with the notches on the inside of the

VT 2910c

Handset. The belt clip should snap securely into place. Do not force the connection. See illustration

VT2910C EN MANU 12/16/99, 6:16 AM13

The handset has accessed LINE 1

The handset has accessed LINE 2

The Base Unit has accessed LINE 1

The handset has accessed LINE 1, while the Base Unit has accessed LINE 2

Both handset and Base ha ve accessed LINE 1

Current Handset volume lev el

Handset battery requires recharging

Handset has entered INTERCOM

Base Unit is attempting to contant Handset via INTERCOM k ey

LINE 1 on hold

LINE 2 on hold

Extension phone is using LINE1

Extension phone is using LINE2

Handset is in Conf erence mode with LINES 1 & 2

Base Unit is in Conf erence mode with LINES 1 & 2

EXAMPLES OF THE LCD DISPLAY

Both Handset and Base Unit is in Conference mode with LINES 1 & 2

EXAMPLES OF THE LCD DISPLAY

Handset is asking for 2-digit location during Memory Dial programming

A mistake was made during Memory Dial programming

Enter a 2-digit location for Memory (Speed) Dialing

The contents of a Memory Dial location have been deleted

The Handset has lost communication with the Base Unit, and is attempting to re-link

Example of alphanumeric CID display while the phone is ringing

Press & hold 7 key while reviewing CID records to view the phone # and when it came in

Scrolling through the CID records, this displays the caller’s name , CID location, and LINE

Press & hold 9 key while reviewing CID records to view additional letters of the name

CID record if you subscribe to

only

Caller ID

number-

The Handset has reestablished contact with the Base Unit

The Handset could not regain contact with the Base Unit, and has dropped the call

VT2910C EN MANU 12/16/99, 6:17 AM15

You have deleted a single CID record

You have deleted

all

CID records

EXAMPLES OF THE LCD DICPLAY

The contents of Memory Dial location #13

You have deleted Memory Dial location #15

To prevent accidental deletions of all CID records or Memory Dial locations, this message prompts you to confirm your decision

Confirms mass deletion of all CID records or Memory (Speed) Dial locations

During Ringer programming, you are prompted to select Handset or Base Unit ringer

Example of the LCD as you select a ringer type

The name and number of the caller are unavailable as the call comes in

As the phone rings, this indicates that the caller has blocked CID information

As you review CID records, this indicates that the name and/or phone number is unavailable

As you review CID records, this indicates that the calling party has blocked CID information

During Ringer programming, you are prompted to select a LINE

VT2910C EN MANU 12/16/99, 6:17 AM16

Incoming Caller ID data was incomplete

12 new calls have been received since you last reviewed CID records

BASE UNIT FEATURES

MEMORY DIALING 1

MEMORY DIALING CARD

SPARE BATT CHARGING

COMPARTMENT

HOLD KEY

INTERCOM KEY

INTERCOM INDICATOR

LINE KEYS

LINE INDICATORS

POWER

CHARGING

SPARE BATT

DIGITAL

CORDLESS

VT 2910c

INT.COM

900MHz

POWER INDICATOR CHARGING INDICATOR SPARE BATT INDICATOR

VOLUME

MUTE

HOLD

CONF

OFFLINE 2LINE 1

VOLUME UP KEY VOLUME DOWN KEY MUTE KEY CONFERENCE KEY MUTE INDICATOR OFF KEY

L1 L2

9V DC

PULSE

TONE

VT2910C EN MANU 12/16/99, 6:17 AM17

TEL.LINE

PHONE CORD JACKS

AC POWER JACK

TONE/PULSE SELECTOR

BASE RINGER ON/OFF SWITCHES

OFF ON

L2 RINGER

L1 RINGER

BASE UNIT FEATURES

BASE LED INDICATORS

POWER LED

Glows when the AC adaptor is supplying power to the Base Unit.

CHARGE LED

Glows when the Handset is placed in the Base Unit cradle to charge.

SPARE CHARGE LED

Glows when the (optional) battery pack is installed in spare battery compartment in the Base Unit.

INTERCOM LED

Glows when the Base Unit has entered the INTERCOM mode with the Handset.

MUTE LED

Glows when the MUTE key has been pressed, indicating that the Base Unit microphone has been temporarily disabled.

LINE 1 (EXTENSION IN USE) LED

Glows steadily when the Base Unit is accessing LINE 1.

Flashes slowly when only the Handset or an extension phone is accessing LINE 1.

Flashes rapidly when LINE 1 is placed on HOLD.

Flashes in cadence with the incoming ring when you receive a call.

LINE 2. Flashes rapidly when LINE 2 is placed on HOLD.

Flashes in cadence with the incoming ring when you receive a call.

LINE 1 KEY

Press this key to access or FLASH LINE 1.

During CONFERENCE mode, pressing this key will maintain access to LINE 1 while placing LINE 2 on HOLD.

LINE 2 KEY

Press this key to access or FLASH LINE 2.

During CONFERENCE mode, pressing this key will maintain access to LINE 2 while placing LINE 1 on HOLD.

OFF KEY

Press this key to disconnect the Base Unit during any of the following conditions:

1. The Base Unit is on LINE 1 or 2

2. The Base Unit is CONFERENCING

LINES 1 and 2

3. The Base is in INTERCOM mode. NOTE: Pressing this key affects the

Base Unit only . Also, pressing OFF will not disconnect a call which the Base Unit has placed on HOLD.

LINE 2 (EXTENSION IN USE) LED

Glows steadily when the Base Unit is accessing LINE 2.

Flashes slowly when only the Handset or an extension phone is accessing

VT2910C EN MANU 12/16/99, 6:17 AM18

BASE UNIT FEATURES

CONFERENCE (CONF) KEY

Press this key to conference LINE 1 and LINE 2.

HOLD KEY

Press this key to place your call on HOLD.

Press the appropriate LINE key to cancel HOLD.

In CONFERENCE mode, press this key to place both lines on HOLD. Press

CONF to cancel HOLD.

MUTE KEY

Press this key to disable the Base Unit microphone during a call (or during INT.COM mode). Press this key again to cancel MUTE.

INTERCOM KEY

Press this key to page the Handset. If the Handset user responds by pressing INTERCOM, the INTERCOM LED on the Base Unit will glow and the 2 parties can now talk. The Handset user can also choose to terminate the page by pressing

OFF .

RINGER

Located on the right edge of the Base Unit (antenna side), these switches control the Base Unit ringer for each line. These switches have no effect on the Handset ringers.

TONE/PULSE SWITCH

Located on the underside of the Base Unit, set this switch to the dialing mode compatible with your local telephone service. For most areas, TONE is the preferred dialing mode.

ON/OFF

SWITCHES

Press OFF to exit from the INTERCOM mode.

This feature can be used as a Handset locator. The Handset will ring a maximum of 5 times, giving you an opportunity to find it.

VOLUME UP & DOWN KEYS

Press these keys to raise and lower the Speakerphone volume level. You can hold a key down to achieve maximum (or minimum) volume.

VT2910C EN MANU 12/16/99, 6:17 AM19

GETTING STARTED

Setting up your VTech VT 2910c

1. Choose an area near an electrical outlet and telephone wall jack(s).

2. Plug the AC power adaptor into the electrical outlet and the DC connector to the back of the Base Unit.

TELEPHONE WALL JACK

TEL.LINE

L1/L2 L2

AC OUTLET

9V DC

CAUTION: Use only the AC adaptor shipped with your VT 2910c. This is a Class 2 AC adaptor , specifically designed for use with your telephone.

NOTE: Connect power to the Base Unit before placing the Handset into the cradle.

6. Connect the telephone line cords:

If you have 2 telephone lines installed on a single jack (type RJ-

14), use the 2-line cord provided. This

is a 4 wire cord with a black tip at each end. Plug one end of this cord into the jack marked

L1 or L1/L2

, located on the back edge of the Base Unit. Plug the other end of this cord into your 2line wall jack.

If you have 2 separate telephone line jacks (2 RJ-11 jacks), plug one

telephone line cord into the jack marked

L1 or L1/L2

, and another cord into the jack marked L2. In this situation, it does not matter which line cord you choose for each line. Plug the other end of the 2 line cords into your separate wall jacks.

3. Set the TONE/PULSE switch, located on the underside of the Base Unit. Select the mode compatible with your local telephone service (for most areas, TONE is the preferred dialing mode).

4. Set the Base Unit RINGER switches to ON or OFF, depending on your

preference.

5. CHARGE THE HANDSET

BATTERY PACK BEFORE USE.

The battery pack should be charged for 16 hours before using your phone for the first time.

VT2910C EN MANU 12/16/99, 6:17 AM20

NOTE: For two line operation, you must have 2 telephone lines, each with their own unique phone number. If you have only one telephone line, your

VT 2910c

will still operate, but only as a single line phone.

7. CHECK FOR DIAL TONE. After the battery pack is charged, raise the Base Unit Antenna to an upright position. Then, pick up the Handset and press LINE 1 or LINE 2. The LCD should display HANDSET ON

(or 2), and you should hear a dial

tone. If you do not hear a dial tone, there may be a problem with the telephone jack or the wiring. See

CASE OF DIFFICULTY.

BASIC OPERATIONS

MAKING CALLS

Extend the Antenna whenever you remove the Handset from the Base Unit cradle

There are two ways to make a call:

• Press LINE 1/FLASH or LINE 2/ FLASH and listen for dial tone. The

LCD will display

). Dial the phone number.

HANDSET ON 1

(or

• With the Handset OFF, dial the phone number. Then, press the desired LINE key. After a 2 second delay to access dial tone, the phone number you entered will automatically be dialed.

NOTE: If you make a mistake while entering digits (with the Handset OFF), press and hold the INT.COM/DEL key. The LCD will begin to delete digits, one by one, until you release the k ey.

If you want to delete ALL digits at once, press and hold the CONF/CLEAR key. All previously entered digits will be deleted, and the LCD will be blank.

To end your call, press OFF, or return the Handset to the Base Unit cradle.

To put a call on HOLD from the Handset:

Press the HOLD/PAUSE key to place a call on HOLD.

Press the appropriate LINE key to cancel HOLD and return to the conversation.

If you are on LINE 1 and press LINE 2, LINE 1 will automatically go into HOLD mode. Press OFF to end your call with LINE 2, then press LINE 1 to return to your party on LINE 1. Otherwise, with LINE 1 on HOLD and LINE 2 active, press CONF/ CLEAR to enter CONFERENCE mode.

If you are on LINE 2 and press LINE 1, LINE 2 will automatically go into HOLD mode. Press OFF to end your call with LINE 1, then press LINE 2 to return to your party on LINE 2. Otherwise, with LINE 2 on HOLD and LINE 1 active, press CONF/CLEAR to enter CONFERENCE mode.

To end a 2-Line CONFERENCE, press

OFF.

NOTE: Y ou cannot end a call when it is

on HOLD. First, press the appropriate LINE key, then press OFF (or return the Handset to the Base Unit cradle).

REDIAL

Press the appropriate LINE key and listen for dial tone. Then press REDIAL. The most recent phone number you called will automatically be redialed.

Similar to Making Calls above, you can also press REDIAL with the Handset OFF , and then press the desired LINE key . The

VT 2910c

tone, and then REDIAL the last number you called.

will wait 2 seconds for a dial

VT2910C EN MANU 12/16/99, 6:17 AM21

BASIC OPERATIONS

ANSWERING CALLS FROM THE HANDSET

Extend the Antenna whenever you remove the Handset from the Base Unit cradle.

In addition to the audible ringer, a flashing arrow in the lower portion of the Handset LCD will indicate which line is receiving an incoming call.

With the Handset OFF

phone rings, press any key other than the OFF or Volume keys.

With the Handset IN USE

active): If you are on a call on either line, the Handset will emit a single alert signal through the earpiece to warn you that someone is attempting to reach you on the unoccupied line. You may now do the following:

1. Press OFF to end your first call, then

press any key other than the OFF or Volume k e ys to ans wer the ne w call.

2. Press the LINE/Flash key to answer

the incoming call.Y our original call with be placed on HOLD. To join both lines in CONFERENCE mode, press the CONF/CLEAR key. To end a 2-Line conference call, press the OFF key.

: When the

(one line is

ANSWERING CALLS FROM THE BASE UNIT (SPEAKERPHONE)

In addition to the audible ringer, the LINE LED flashes in cadence with the incoming ring signal to indicate an incoming call.

With the Base Unit OFF: When the phone rings, press the appropriate LINE key .

Press OFF to end your call.

With the Base Unit IN USE

active): If you are on a call on either line, and a call comes in on the unoccupied line, you can:

• Press OFF to end your original call, then press the appropriate LINE key to answer the incoming call;

• Press the appropriate LINE key to answer the incoming call. Your original call will be placed on HOLD. You can now join both lines in CONFERENCE mode by pressing CONF. Press OFF to end your conference call.

See the section

CALLS

for more details.

CONFERENCE

(one line is

See the section

CALLS

for more details.

NOTE: Y ou cannot end a call which has been placed on HOLD unless you first press the appropriate LINE key to take the call off HOLD, and then press OFF (or return the Handset to the Base Unit).

VT2910C EN MANU 12/16/99, 6:17 AM22

CONFERENCE

NOTE: Y ou cannot end a call which has

been placed on HOLD unless you first press the appropriate LINE key to take the call off HOLD, and then press OFF.

BASIC OPERATIONS

NOTE: If you use the Speakerphone in

an environment that is not very quiet, your caller’s v oice ma y f ade in and out. Should this occur, press the MUTE key before your party begins to speak, then press MUTE again (to turn MUTE off) when it’s your turn to speak.

CALL WAITING

If you receive a CALL WAITING tone while you are on a call, press the appropriate LINE/Flash key to switch from your current call to the new caller .

Press the LINE/Flash key again to return to the original call.

NOTE:

CALL WAITING

service from your local telephone service provider. Contact your provider for ordering information.

is a subscription

SWITCHING FROM HANDSET TO BASE OR BASE TO HANDSET

Switching from Handset to Base Unit Speakerphone

If you are on a call using the Handset, and want to switch to the Base Unit Speakerphone for hands-free conversation, do the following:

Switching from Speakerphone to Handset

If you are on a Speakerphone call, and want to switch to the Handset:

1. Press HOLD on the Speakerphone.

2. Press the appropriate LINE/Flash key on the Handset to resume your conversation.

NOTE: The Handset and Speakerphone can both be on the same call at the same time.

INTERCOM/PAGE

The Handset and Base Unit can be used as an INTERCOM when 1) neither line is active, or 2) all calls are placed on HOLD.

The INTERCOM feature allows 2-way conversation between the Handset and Base Unit. It also serves as a PAGE/ FIND feature . By pressing INT .COM on the Base Unit, the Handset will ring 5 times, alerting the Handset user, or allowing you the opportunity to find the Handset, in the event it is misplaced.

1. Press HOLD on the Handset.

2. Press the appropriate LINE key on the Base Unit to resume your conversation.

VT2910C EN MANU 12/16/99, 6:17 AM23

BASIC OPERATION

Base Unit Paging Handset

When the INT.COM key is pressed on the Base Unit, the Handset will ring differently than its incoming call ring. The LCD will display BASE PAGING HANDSET, as well. The Handset user can then do the following:

• Press INTERCOM. The Base Unit and Handset are now in INTERCOM mode.

• Press OFF . The alerting ring will stop.

• Let the ringing continue. It will stop after 5 rings.

Handset Paging Base Unit

When the INTERCOM key is pressed on the Handset, the Base Unit rings

once

, and then automatically enters INTERCOM mode. The person at the Base Unit does not need to press any keys to respond to the Handset.

While in INTERCOM mode, either party can press OFF to terminate this feature.

If a call comes in while your is in INTERCOM mode, the Handset and Base Unit will ring normally. Once the appropriate LINE key is pressed on either component, you will be connected with the caller, and the INTERCOM mode is terminated.

VT2910C EN MANU 12/16/99, 6:17 AM24

VT 2910c

ADVANCED OPERATIONS

CONFERENCE CALLS

This feature allows you to link both lines together for a 3-way conversation between you and the parties on LINE 1 and LINE

2. Conference calls can take place from the Handset or the Base Unit.

To Conference both lines:

1. Place the original call on HOLD by

pressing the LINE/Flash key corresponding to the unoccupied LINE (either to make a call or answer an incoming call).

2. Once you have connected with your

second party, while the original call

remains on HOLD, press CONF/

CLEAR You are now linked to both lines.

3. T o end your conference call, press OFF .

Conference Call Tips:

While in CONFERENCE mode, pressing HOLD will place both lines on HOLD. Press CONF again to return to your conference call.

For example: If the Handset is in CONFERENCE mode, and someone at the Base Unit wants to join the conversation, press either LINE key on the Base Unit. The Base Unit has now entered CONFERENCE mode.

When both the Handset and the Base Unit are in CONFERENCE mode, pressing OFF on either unit does not hang up the lines. It only turns the particular unit OFF. OFF needs to be pressed on both the Handset and Base Unit to end y our 4-Wa y conference call.

PROGRAMMING THE RINGER

The are capable of four different types of ringer tones for each line. In addition, you can turn the ringer OFF . The follo wing sections detail how to program the Base Unit and Handset ringers.

Programming the Handset Ringer

VT 2910c

Handset and Base Unit

While in CONFERENCE mode, if you want to disconnect one line only, do the following:

1. Press the LINE key corresponding

to the LINE you wish to disconnect. The other line will be placed on HOLD.

2. Press OFF.

3. Press the appropriate LINE key to

return to the remaining call.

If the Handset is in CONFERENCE mode, the Base Unit can join the call.

If the Base Unit is in CONFERENCE mode, the Handset can join the call.

VT2910C EN MANU 12/16/99, 6:17 AM25

Press and hold the MEM/PROG key until the LCD displays

PROGRAM LOCATION _ _.

2. Press #. LCD displays

?: 1=HANDSET 2=BASE.

3. Press 1. LCD displays

?:1=LINE1 2=LINE 2.

4. Press 1 (or 2, depending on which line you’re programming).

5. Press 1,2,3,4, or 0 (ringer OFF). The Handset will generate the tone you’ve selected. Press any of the other ringer selections (1,2,3,4) to compare the different tones.

6. Once you have selected a ringer

ADVANCED OPERATIONS

Programming the Base Unit Ringer

1. Press and hold the MEM/PROG key until the LCD displays

PROGRAM LOCATION _ _.

2. Press #. LCD displays ?: 1=HANDSET 2=BASE.

3. Press 2. LCD displays ?: 1=LINE 1 2=LINE 2.

4. Press 1 (or 2, depending on which line you’re programming).

5. Press 1,2 ,3, or 4. The Base Unit will generate the tone you’ve selected. Press any of the other ringer selections (1,2,3,4) to compare the different tones.

6. Once you have selected a ringer tone, press OFF.

To turn the Base Unit ringer OFF, locate the L1 RINGER and L2 RINGER ON/OFF switches, on the right-hand edge (antenna side) of the Base Unit.

NOTE: Adjusting the Base Unit ringer switches does not affect the Handset ringer settings.

MEMORY DIALING

Your

VT 2910c

numbers in memory. Each phone number can contain up to 20 digits.

Programming Phone Numbers into Memory

can store 20 phone

2. Press and hold MEM/PROG. The LCD displays PROGRAM

LOCATION _ _.

3. Enter a 2-digit memory location (01

- 20). The Handset will emit a warbled, happy tone to confirm successful programming.

If the LCD displays PROGRAMMING

INCOMPLETE,repeat STEPS 1-3.

Storing a Phone Number from REDIAL

1. With the Handset OFF , press REDIAL. The last phone number you called will be displayed on the LCD.

2. Press and hold MEM/PROG. The LCD displays PROGRAM

LOCATION _ _.

3. Enter a 2-digit memory location (01-

20). The Handset will emit a warbled,

happy tone

programming.

Storing a Pause in a Phone Number

To insert a pause when programming a phone number into memory, press the HOLD/P AUSE key at the appropriate point in the number sequence. A P will be displayed on the LCD, and is treated as a stored digit. The pause is approximately 2 seconds. For a longer pause, press HOLD/PAUSE two or more times.

to confirm successful

1. With the Handset OFF, enter the telephone number you wish to store. View the number on the LCD to make sure you’ve entered it correctly. If you’ve made a mistake, either press and hold the CONF/CLEAR key to erase the entire string of numbers, or press and hold the INT.COM/DEL key , which will backspace your entry, one digit at a time.

VT2910C EN MANU 12/16/99, 6:17 AM26

For example, to store 9-PAUSE-555-1234 in Memory Location 08:

1. Press 9

2. Press HOLD/PAUSE

3. Enter 5551234

4. Press and hold MEM/PROG

5. Enter 08

ADVANCED OPERATIONS

Dialing from Memory

1. Press the desired LINE key to get a dial tone.

2. Press MEM/PROG. The LCD displays

SPEED DIAL LOCA TION _ _.

3. Enter the 2-digit Memory location (01-20).

Alternate Memory Dialing Method

1. With the Handset OFF, Press MEM/ PROG. The LCD displays SPEED DIAL LOCATION _ _.

2. Enter the 2-digit Memory location (01-20).

3. Press the desired LINE key. After a 2 second delay to allow for a dial tone, the phone number displayed on the LCD will be generated.

NOTE: Any digits displayed on the LCD prior to entering Memory Dialing mode will be appended to the front of the contents of your selected memory location. For example, if 1800 was entered (with the Handset OFF), and the phone number in the memory location you selected was 5551212, the number that would be dialed upon pressing a LINE key becomes 1-800-

555-1212.

CHANGING STORED NUMBERS

DELETING STORED NUMBERS

You can delete individual phone numbers stored in memory , or all stored numbers at one time.

To Delete a single phone number stored in Memory:

With the Handset OFF, press the MEM/ PROG key, and then access the desired

memory location by entering the 2-digit location number (01-20), or by scrolling through the directory using the * and # keys.

Once you have found the desired memory location, press and hold the INT.COM/DEL key until the LCD displays LOCATION XX DELETED.

To delete all phone numbers stored in Memory:

With the Handset OFF, press the MEM/ PROG key, and then access any

memory location by entering a 2-digit location number (01-20), or by scrolling through the directory using the * and # keys.

Once a Memory location is displayed in the LCD, press and hold the CONF/

CLEAR key until the LCD changes to DELETE ALL? DEL TO ALLOW.

To confirm, press INT.COM/DEL. The LCD will display DELETING ALL LOCATIONS.To cancel mass deletion of stored phone numbers, press OFF instead.

To change or replace a number stored in a memory location, simply follow the steps outlined in

Numbers into Memory

phone number will be stored in any location you designate. Any phone number previously stored in that location will be deleted.

VT2910C EN MANU 12/16/99, 6:17 AM27

Programming Phone

. The new

CID-CALLER ID

Your

VT 2910c

capable of displaying the name and phone number of the calling party, before you answer the call. In addition, it will display Caller ID information when you are on the phone and receive a Call

Waiting signal. Subscription to CALLER ID and CALL WAITING ID

(otherwise known as Type II Caller ID) through your local telephone service provider is required to fully utilize this feature. The names of these services may vary from one provider to another .

cordless telephone is

Press the CID key to view CID records. The LCD will display the most recent record (#01). Press the * ( ) and # ( ) keys to scroll through the records. The

VT 2910c

ceived. An arro w at the end of the name indicates that there are additional characters to be viewed.

stores the last 50 calls re-

If you subscribe to (name & number) Caller ID service, the calling party’s name and number (when available) will be displayed as the call comes in.

If you subscribe to only) Caller ID service, the calling party’s phone number (when available) as the call comes in.

alphanumeric

numeric

(number

A WORD ABOUT CALLER ID - CID

Due to regional incompatibilities, Caller ID information will not be available for every call you receive. In addition, the calling parties may intentionally block their name and phone number from being sent.

Examples of Caller ID Displays

ABC Company is calling on LINE 1.

While reviewing a CID record, press and hold the 9 ( ) key. Additional letters, if any, will be displayed (to a maximum of

15 characters, including spaces).

While reviewing a CID record, press and hold the 7 ( ) key. The caller’s phone number, along with the time and date of

the call is displayed.

Neither name nor number is available (call came in on LINE 1).

Caller has blocked CID data from being transmitted (call came in on LINE 2).

12 CID records have been received since you last reviewed them.

VT2910C EN MANU 12/16/99, 6:18 AM28

CID-CALLER ID

Caller ID data transmission is incomplete. If this display appears often, contact your local service provider.

3. Press INT .COM/DEL to confirm deletion of all CID records. The LCD will display Pressing any key other than

INT.COM/DEL cancel this operation.

DELETING ALL CALLS

DIALING FROM CID MEMORY

DELETING CID RECORDS

Your

VT 2910c

CID records in memory. When CID memory is completely filled, the oldest record is automatically deleted as a new call is stored. Theref ore, you do not hav e to delete CID records manually . Howe ver , if you want to delete CID records, follow the steps listed below:

stores the most recent 50

Deleting a single CID record

1. With the Handset OFF, press the CALLER ID key. The most recent call will be displayed on the LCD (Call #01).

2. Press the * ( ) or # ( )keys to scroll to the desired record.

3. Press and hold the INT.COM/DEL key until the LCD displays

DELETING SINGLE CALL

4. If you have other records to delete, scroll to the desired record and repeat the process.

5. Press OFF when done.

Deleting ALL CID records

1. With the Handset OFF , press the CID key. The most recent call will be displayed on the LCD (Call #01).

2. Press and hold the CONF/CLEAR key until the LCD displays

ALL? DEL TO ALLOW

DELETE

NOTE: Only the last 7 digits of the phone number will be dialed from CID memory. You can manually append additional digits (“1” plus area code, for example) to the number prior to dialing.

1. With the Handset OFF , press CALLER ID.

2. Use the * ( ) or # ( ) keys to scroll to the desired CID record.

3. Press the desired LINE key.The number associated with the CID record willbe dialed (last 7 digits only).

Adding digits for CID dialing

For example, if the CID record is:

only 643-8981 will be dialed when the

LINE key is pressed. To dial

8981

, do the following:

1. With the Handset OFF, enter 1503.

2. Press CID.

3. Use the * ( ) or # ( ) key to scroll to the CID record.

4. Press the desired LINE key. The number dialed will include the long distance “1” plus the area code.

1(503)643-

VT2910C EN MANU 12/16/99, 6:18 AM29

CID-CALLER ID

STORING CID RECORDS IN

MEMORY DIALING

You can store a phone number from a CID record in a location.

1, With the Handset OFF , press the CID

key.

2. Use the * ( ) or # ( ) keys to scroll to the CID record you wish to store in memory.

3. Press CID again. The LCD displays the phone number.

4. Press and hold the MEM/PROG key. The LCD will display

LOCATION _ _

5. Enter a 2-digit memory location (01-

20). The Handset will emit a warbled, happy tone to confirm successful programming.

Similar to Dialing from CID Memory, if you need to append digits to the phone number prior to storing in a Memory Dialing location (for example, “1” plus Area Code), simply enter the digits (with the Handset OFF), and follow steps 1 5 above.

LOCATIONS

Memory Dialing

PROGRAM

VT2910C EN MANU 12/16/99, 6:18 AM30

MAINTENANCE

MAINTENANCE TAKING CARE OF YOUR TELEPHONE.

Your VTech telephone contains sophisticated electronic parts so it must be treated with care.

Avoid rough treatment

Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in the rain, or handle it with wet hands. Do not install your Base Unit near a sink, bathtub or shower.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your Base Unit should fall into water ,

VT 2910c

cordless

DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL.

the unplugged cords.

Then pull the unit out by

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment.

For your own safety, use caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a dur able plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

VT2910C EN MANU 12/16/99, 6:18 AM31

IN CASE OF DIFFICULTY

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, In the US call:

VTech Communications at 1-800-595-9511 In Canada call VTECH Electronics at 1-500-267-7377

THE PHONE DOESN’T WORK AT ALL.

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack.

• Make sure the battery pack is properly charged. If the LO W B ATTERY is displayed on the Handset, the battery pack needs charging. If the IN USE LED (on the Base Unit) and the PHONE LED (on the Handset) do not light when you press PHONE, you should charge the battery pack.

• If you recently installed a new battery pack, make sure it is installed correctly.

NO DIAL TONE.

• First check all the suggestions above.

• If you still don’t hear a dial tone, disconnect the Base Unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Call your local telephone company.

YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU’RE NEAR THE BASE UNIT.

• Place the Handset in the Base momentarily to re-set the security code. Then press PHONE to get a line.

Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference. Tr y moving the appliance or the Base Unit to another outlet.

YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU’RE AWAY FROM THE BASE UNIT.

• You may be out of range. Either move close to the base, or relocate the Base Unit.

• The layout of your home may be limiting the range. Try moving the Base Unit to the second or third floor, or to some other location.

THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.

• Ensure that the ringer is turned on.

• Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack. Make sure the power cord is plugged in.

• You may be too far from the Base Unit.

• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

THE BASE DOES NOT RING

• Make sure the BASE RINGER switch is not set to off.

• There may be too many extension phones on your line. Try unplugging

VT2910C EN MANU 12/16/99, 6:18 AM32

IN CASE OF DIFFICULTY

one of the other phones.

YOUR CALLER FADES IN AND OUT.

You may be nearly out of range. Move closer, or relocate the base.

YOU HEAR OTHER CALLS WHILE USING Y OUR PHONE.

• Replace the Handset in the base cradle, wait a few moments and try again.

• Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR BUTTONS WORK.

• Make sure the power cord is plugged in.

• Your Base Unit and Handset may not be operating on the same channel or security code. Place the Handset in the cradle for a few moments to reload the security code and reset the channel.

COMMON CURE FOR ELECTRONIC EQUIPMENT

Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the Handset in the cradle to reinitialize the unit. If it still does not seem to respond, perform the following steps (in the order listed):

1. Disconnect the power to the Base Unit.

2 Remove the Handset battery Pack

3. Wait a few minutes.

4. Connect power to the Base Unit.

5. Install the Handset battery pack.

6. Watch for the Handset to display “ FOUND CHANNEL X”.

VT2910C EN MANU 12/16/99, 6:18 AM33

WARRANTY STATEMENT

WHAT DOES OUR WARRANTY COVER?

• Any defect in material or workmanship.

FOR HOW LONG AFTER THE ORIGINAL PURCHASE?

• To the original purchaser only - ONE YEAR.

WHA T WILL VTECH DO?

• At our option, repair or replace your unit.

HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?

• In the U.S. Call VTECH Communications customer service for Return Authorization at: 1-800-595-9511 In Canada call VTECH Electronics at:

1-800-267-7377

• Properly pack your unit. Include any cables & accessories which were originally provided with the product. We recommend using the original carton and packing materials.

• Include in the package a copy of the sales receipt or other evidence of date of original purchase (if the unit was purchased within the last twelve months).

• Print your name and address, along with a description of the defect, and include this in the package.

• Include payment for any service or repair not covered b y warranty, as determined by VTECH Communications.

• Ship the unit via UPS Insured, or equivalent to: In the U.S.

VTECH COMMUNICATIONS

8770 SW NIMBUS A VENUE

BEAVERTON, OREGON 97008

In Canada

VTECH ELECTRONICS

SUITE 200-7671 ALDERBRIDGE W AY

RICHMOND, B.C. V6X 1Z9

VTECH Communications assumes no responsibility for units

VT2910C EN MANU 12/16/99, 6:18 AM34

sent without prior Return Authorization.

WARRANTY STATEMENT

WHAT DOES OUR WARRANTY NOT COVER?

• Batteries

• Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.)

• Products which may have been modified or incorporated into other products

• Products purchased and/or operated outside the USA, its territories, or Canada.

• Products serviced by the owner or a service facility not expressly authorized by VTECH Communications

• Products purchased more than 12 months from current date

• Units purchased in “AS IS” condition, or units purchased as “Distressed Merchandise”.

HOW DOES STA TE LAW OR PROVINCIAL LAW RELA TE TO THIS WARRANTY?

• This warranty gives you specific rights. You may also have other rights which vary from state to state or province to province.

VT2910C EN MANU 12/16/99, 6:18 AM35

FCC AND IC REGULATIONS

This equipment complies with Parts 15 and 68 of the Federal Communications Commission (FCC) rules for the United States. It also complies with Industry Canada (IC) rules RSS210 and CS-03 for Canada.

A label is located on the underside of the Base Unit containing either the FCC registration number and Ringer Equivalence Number (REN). Y ou must, upon request, provide this information to your local telephone company.

This equipment is compatible with inductively coupled hearing aids.

Should you experience trouble with this telephone equipment, please contact:

In the United States:

VTECH COMMUNICATIONS

1-800-595-9511

IN CANADA:

VTECH ELECTRONICS

1-800-267-7377

for repair/warranty inf ormation. The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected.

Your

VT 2910c

the maximum power allowed by the FCC and IC. This means your Handset and Base Unit can communicate only over a certain distance - which will depend on the location of the Base Unit and Handset, weather, and the construction and la yout of your home or office.

is designed to operate at

FCC Part 15

Warning: Changes or modifications

to this unit not expressly approved by the party responsible for compliance’s could void the user’s author ity to operate the equipment.

The equipment has been tested and found to comply with part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Howe ver , there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet or on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

VT2910C EN MANU 12/16/99, 6:18 AM36

FCC AND IC REGULATIONS

FCC Part 68

The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJ11C/RJ11W or RJ14C/RJ14W).

Your telephone company may discontinue your service if your equipment causes harm to the telephone network. They will notify you in advance of disconnection, if possible. During notification, you will be informed of your right to file a complaint with the FCC.

Occasionally, your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the operation of your equipment. If so, you will be given advance notice of the change to give you an opportunity to maintain uninterrupted service.

The Base Unit contains no user serviceable parts.The Handset contains a user replaceable battery pack.

If it is determined that your telephone equipment is malfunctioning, the FCC requires that it not be used and that it be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others who may be authorized by the FCC. For repair procedures, follow the instructions outlined under the VTECH Limited Warranty.

This equipment may not be used on coin service provided by the phone company or Party Lines.

The REN is useful in determing the number of devices you nay connect to your telephone line and still enable the devices to ring when you receive a call. The general rulee is that the REN value should not exceed 5.0 total; however, contact your local telephone company for the specific number in your area.

VT2910C EN MANU 12/16/99, 6:18 AM37

FCC AND IC REGULATIONS

IC (Industry Canada)

This telephone is registered for use in Canada. Notice: The REN/IES assigned to this

telephone determines the number of devices you may connect to the telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subjected only to the requirement that the sum of the REN/IES does not exceed five (5.0).

Notice:The Industry Canada label

identifies certified equipment. This certification means that the equipment meets certain telepcommunications network protective, operationl and safety requirements. The Department does not guarantee the equipment will operate to user’s satisf action.

Repairs to certified equipment should be made by an authorized Canadian maintaenance facility designated by the supplier. Any repairs or alterstions made by the user to this equipment, or equipment malfuncations, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are

connected together. The precaution may be particularly important in rural areas.

Caution: Users should not attempt to

make such connections themselves, but should contact the appropriate electrician, as appropriate.

Before installing this equipment, user’ s should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of services in some situations.

VT2910C EN MANU 12/16/99, 6:18 AM38

Operation is subject to the

following two conditions: (1) this device may not cause interference, and (2) this

device must accept any interference,

including interference that may cause

undesired operation of the device.

SPECIFICATIONS

FREQUENCY CONTROL

Crystal Controlled Dual PLL Synthesizer

TRANSMIT FREQUENCY

Handset: 925.05 MHz to 927.75 MHz (All ten channels within this range)

Base : 902.3 MHz to 905.0 MHz (All ten channels within this range)

RECEIVE FREQUENCY

Handset: 902.3 MHz to 905.0 MHz (All ten channels within this range) Base : 925.05 MHz to 927.75 MHz (All ten channels within this range)

NOMINAL EFFECTIVE RANGE

Maximum power allowed by FCC and IC. Actual operating range may vary according to envionmental conditions at the time of use.

SIZE

Handset: 202x64x46 mm (LxWxT) Maxium (Antenna excluded)

WEIGHT

Handset : 292 g (Battery included) Base : 800 g

POWER REQUIREMENTS

Handset : Self-contained nickel-cadmium rechargeable battery supply , 3.6V nominal, 600mAh capacity .

Base : 9V DC 500mA

MEMORY

Speed Dail: 20 Memory locations,20 digits per location.

CID : Alpha Numeric Display 50 Memory locations.

VTECH reserves the right to make

design and specification changes for product improvement without prior notice.

Base : 225x205x64.5mm (LxWxT) Maxium (Antenna excluded)

VT2910C EN MANU 12/16/99, 6:18 AM39

TABLE OF CONTENTS

INTRODUCTION ......................................................................................................... 1

Special Features ......................................................................................................... 2

Parts Checklist ............................................................................................................. 3

IMPORT ANT SAFETY INSTRUCTIONS .......................................................................... 4

RECHARGEABLE BATTERY PACKS ........................................................................ 6

Charging the Handset Battery Pack .............................................................................. 6

To Charge the Battery Pack ........................................................................................... 6

Spare Battery Charger ................................................................................................... 6

A Word about Rechargeab le Batteries ........................................................................... 6

Replacing the Handset Battery Pack .............................................................................. 8

WALL MOUNTING ........................................................................................................ 9

HANDSET FEATURES ..................................................................................................10

LINE1/FLASH KEY ......................................................................................................11

LINE2/FLASH KEY .....................................................................................................11

OFF KEY .....................................................................................................................11

* T ONE KEY .................................................................................................................11

MEM/PROG (MEMORY/PR OGRAM) KEY ..................................................................11

CALLER ID KEY ..........................................................................................................11

REDIAL KEY ..................................................................................................................12

HOLD/PAUSE KEY .......................................................................................................12

CONF/CLEAR (CONFERENCE/CLEAR) KEY ..................................................................12

INT.COM/DELETE (INTERCOM/DELETE) KEY ...........................................................12

VOLUME CONTROL KEYS .........................................................................................13

EXAMPLES OF DISPLAY MESSAGES ......................................................................14

BASE UNIT FEA TURES .................................................................................................17

BASE INDICA T OR LIGHTS ............................................................................................18

POWER Indicator .....................................................................................................18

CHARGING Indicator ..............................................................................................18

SPARE BA TT Indicator ...........................................................................................18

INT .COM (INTERCOM) Indicator .........................................................................................................18

MUTE Indicator ......................................................................................................18

LINE1 (EXTENSION IN USE) Indicator .....................................................................18

LINE2 (EXTENSION IN USE) Indicator .....................................................................18

LINE 1 KEY .................................................................................................................18

LINE 2 KEY .............................................................................................................18

OFF KEY .................................................................................................................18

CONF (CONFERENCE) KEY .........................................................................................19

HOLD KEY ............................................................................................................19

MUTE KEY ............................................................................................................19

INT .COM (INTERCOM) KEY ...................................................................................19

VOLUME UP & DOWN KEYS ........................................................................................19

RINGER ON/OFF SWITCHES .......................................................................................19

TONE/PULSE SWITCH .........................................................................................19

GETTING ST ARTED .......................................................................................................20

Setting up your

VT2910C EN MANU 12/16/99, 6:18 AM40

VTech VT 2910c

..................................................................................20

TABLE OF CONTENTS

BASIC OPERA TIONS ......................................................................................................... 21

MAKING CALLS ......................................................................................................... 21

REDIAL ......................................................................................................................... 21

ANSWERING CALLS FROM THE HANDSET ............................................................ 22

ANSWERING CALLS FROM THE BASE UNIT (SPEAKERPHONE) ............................. 22

CALL W AITING ............................................................................................................ 23

SWITCHING FROM THE HANDSET TO BASE OR BASE T O HANDSET .................... 23

Switching from Handset to Base Unit Speakerphone ................................................. 23

Switching from Speakerphone to Handset ................................................................... 23

INTERCOM/PAGE ....................................................................................................... 23

Base Unit Paging Handset ......................................................................................... 24

Handset Paging Base Unit ......................................................................................... 24

ADVANCED OPERATIONS ......................................................................................... 25

CONFERENCE CALLS ................................................................................................. 25

PROGRAMMING THE RINGER ........................................................................................... 25

MEMORY DIALING ....................................................................................................... 26

Programming Phone Numbers into Memory ............................................................ 26

Storing a Phone Number from REDIAL .......................................................................... 26

Storing a Pause in a Phone Number ........................................................................... 26

Dialing from Memory ................................................................................................. 27

Alternate Memory Dialing Method ................................................................................ 27

CHANGING STORED NUMBERS ......................................................................................... 27

DELETING STORED NUMBERS .................................................................................... 27

CALLER ID (CID) ........................................................................................................ 28

A WORD ABOUT CALLER ID (CID) ......................................................................................... 28

DELETING CID RECORDS ............................................................................................ 29

DIALING FROM CID MEMORY ........................................................................................ 29

STORING CALLER ID (CID) RECORDS IN MEMOR Y DIALING LOCATIONS ............... 30

MAINTENANCE ................................................................................................................. 31

IN CASE OF DIFFICULTY ................................................................................................. 32

WARRANTY STA TEMENT .......................................................................................... 34

FCC AND IC REGULA TIONS ....................................................................................... 36

SPECIFICA TIONS ........................................................................................................ 38

VT2910C EN MANU 12/16/99, 6:18 AM41

VTECH COMMUNICATIONS LTD.

Is a trademark of VTECH COMMUNICATIONS LTD.., a member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTECH Communications, 8770 SW Nimbus Avenue / Beaverton, Oregon, 97008. Distributed in Canada by VTECH Electronics Canada Ltd., Suite 200 - 7671 Alderbridge Way Richmond, B.C. V6X 1Z9.

VT2910C EN MANU 12/16/99, 6:18 AM42

91-5007-13-00 ISSUE 0

VTech vt2910, VT 2910c User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual