VTech VT-1910c Instruction Manual

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Page

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INTRODUCTION 1

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Special Features 2 Parts Check List

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FCC AND IC REGULATIONS 4 IMPORTANT SAFETY INSTRUCTIONS

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REPLACING THE BATTERIES

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GElTlNG STARTED 11 THE LCD DISPLAY

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THE HANDSET LAYOUT

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THE BASESET LAYOUT

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QUICK REFERENCE GUIDE

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BASIC OPERATION

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ADVANCED FUNCTIONS

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CID

With Call Waiting

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Switching Calls

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Temporay Tone

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Programming The Ringer

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Changing Ringer Types

.....................................................................................................

Turning

Off

The Ringer

......................................................................................................

Checking The Ringer Type

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CLWDEL Key Function

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Advanced Dialing

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MEMORY DIALING

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Storing Speed Dial Numbers

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Dialing From Memory

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Changing Stored Numbers

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Deleting Stored Numbers

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Storing Special Codes

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CID-CALLER ID

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CID-CALLER

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Receiving and Storing Calls

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Dialing From CID Memory

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Out

Area Calls

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"Private" Calls

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Transmission Error

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Reviewing Numbers

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Deleting Numbers

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SPECIAL MESSAGE INDICATION

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MAINTENACE

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IN CASE OF DIFFICULTY

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WARRANTY

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TECHNICAL SPECIFICATIONS

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Congratulations! You have purchased one of the most sophisticated cordless telephones on the market! The VTech VT 191 0c has been designed to offer a new standard in cordless telephone technology.

Unlike most other cordless phones, the VTech

VT 1910c digitizes your voice using advanced ADPCM digital voice coding to provide noise and distortion free performance. In most conditions you will not be able to tell you are using a cordless phone. Gone are the annoyances of static, interference and having to listen to other people's conversations on your cordless phone.

The VTech

VT 191 0c scrambles your voice before it transmits it. This allows you the security of knowing that no one can tune in and eavesdrop on your conversations.

The VTech VT

1910c decodes and displays name and number Caller ID (CID) information where available and when subscribed to. The alpha-

numeric display will show both the name and number of the calling party. Up to 24 name characters or 11 phone number digits can be displayed on the LCD.

With the VTech

191 0c the user can easily answer a call on the handset by simply pressing any key other than the OFF, MUTE or Volume Keys. This is very useful in a dark environment, so that the user does not have to fumble around looking for the PHONE key to answer the call.

The VTech VT 191 0c also provides a one-way

Pagelfind. Pressing the base PAGE key will cause the handset to ring in a mannerwhich distinguishes it from normal incoming ringing. This can be used to alert the handset user or to simply locate the handset in the event that it is misplaced.

The VTech VT

1910c uses special

memory in both the base and handset which is not susceptible to power failures. This provides permanent storage of all speed dial numbers, CID

information as well as the base and

handset security codes. When a spare battery is installed in the

base unit, the VTech VT 1910c uses this battery to provide operational backup in case of power failure. In this way you have access to all normal phone functions during a total power outage. Calls can still be placed and

received without interruption. More than 5 hours backup will be possible with a fully charged battery in the base

unit.

SPECIAL

FEATURES

900 MHz Operation. Fully Digital Link between Handset and Base with ADPCM voice coding. Digitally-Scrambled Voice Communication. Name

Number CID display. 2 row by 12 character 5x7 dot matrix alpha-numeric LCD. 50 CID memories. Backlit LCD on the handset. Backlit handset keypad. 20 location Programmable Memory for 20 Digit Phone Number. 10 Channel Operation with auto channel selection. Out-of-Range indication while the handset is in use or in standby mode. Removable handset battery pack. Spare battery charger in the base unit. Complete battery back-up in case of 'power failure (with spare battery installed in base).

The VTech VT 191

0c also informs you that another extension is currently offhook on the same phone line. The phone will also alert you when you are Out of Range even when you're not using the phone!

Easy answer

When the phone rings simply press any key other than OFF, MUTE, or the Volume Keys on the handset to answer. Auto hang up when returning the handset to the base cradle.

Extension in use indicator.

24 Bit Digital Security Code for

16.8 million combinations. DTMF and Pulse Dialing.

Low Battery Detect and Warning indicator. Handset Power Saving for 7 days Standby time 7.0 Hours continuous talk time. Volume Adjust on Handset. REDIAL, HOLD, PAGE and MUTE. Hearing-Aid Compatible Receiver. Detachable power supply. Non-volatile storage of security code and speed dial memories. Programmable Ringer Types.

This manual is designed to make you familiar with the VTech

191 0c. We strongly recommend you read the manual before using your phone.

Parts

Check

List

To purchase replacement battery This equipment complies with Parts 15

1. Base unit, Handset and AC adapter

packs, call VTECH Communications

and 68 of the Federal Communications

One-Line Telephone Cord at 1-800-624-5688. In Canada, call Commission (FCC) rules for the United

Battery Pack VTECH Electronics at 1-800-267- States. It alsocomplies with regulations

RSS210 and CS-03 of Industry and

Mounting screws for wall mounting

7377.

5. Wall mount accessory

HANDSET

BASE UNIT

AC POWER ADAPTER

=-la

TELEPHONE LINE CORD

WALL MOUNTING

BRACKET

BATTERY PACK

WALL MOUNTING

SCREWS and CAPS

Science Canada. Operation is subject to the following two conditions: (I) this device may not cause interference, and (2) this device must accept any interference, including interferencethat may cause undesired operation of the device.

A label is located on the underside of the base unit containing eitherthe FCC registration number and Ringer Equivalence Number (REN) or the

IC registration number and Load Number. You must, upon request, provide this information to your local telephone company.

This equipment is compatible with inductively coupled hearing aids.

Should you experience trouble with this telephone equipment, please contact:

VTECH

COMMUNICATIONS

SERVICE DEPT. at 1-800-624-5688.

In Canada, call VTECH Electronics at 1 -800-267-7377.

For repairlwarranty information. The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected.

FCC

Part

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance's could void the user's authority to operate the equipment.

The equipment has been tested and found to comply with part

15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between

the equipment and receiver.

Connect the equipment into an

outlet or on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radiorrV technician for help.

FCC

Part

The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJllC, RJIIW or RJ14).

Your telephone company may discontinue your service if your equipment causes harm to the telephone network. They will notify you in advance of disconnection, if possible. During notification, you will be informed of your right to file a complaint with the FCC.

Occasionally, yourtelephone company may make changes in its facilities, equipment, operation, or procedures that could affect the operation of your equipment. If so, you will be given advance notice of the change to give you an opportunity to maintain uninterrupted service.

The base unit contains no user

serviceable parts. The handset contains a user replaceable battery pack.

If it is determined that your telephone equipment is malfunctioning, the FCC requires that it not be used and that it be unplugged from the modular jack until the problem has been corrected.

Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others who may be authorized by the FCC.

For repair procedures, follow the instructions outlined under the VTECH Limited Warranty.

This equipment may not be used on coin service provided by the phone company or Party Lines.

The REN is useful in determining the number of devices you may connect to your telephone line and still enable the devices to ring when you receive a call. The general rule is that the REN value should not exceed

5.OA

total; however, contact your local telephone company for the specific number in your area.

IC (Industry Canada) This telephone is registered for use in Canada.

Notice:The LOAD NUMBER (LN)

assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination of a loop may consist of any combination of devices subject only to the requirement that the sum of the load numbers of all devices not exceed 100.

Notice:The Industry Canada label

identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not

guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of services in some situations.

Repairs to certified equipment should be made by an authorized Canadian

maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the userto disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to

make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.

Your VTech VT 1910c is designed to operate at the maximum power allowed by the FCC and IC. This means your handset and base unit can communicate only over a certain distance

which will depend on the location of the base unit and handset, weather, and the construction and layout of your home or office.

If you move the handset out of range during a phone conversation, you will hear an 'Out of Range' tone to tell you to move closer to the base. If you do not move within range within

seconds the 'call is automatically disconnected.

If you move out of range when the handset is in standby mode, it will give

an 'Out of Range' tone to tell you that the handset will not be able to receive or place calls.

Charging the handset batteries

The handset of your VTech VT

191

cordless telephone is powered by a

rechargeable battery pack. It charges automatically whenever the handset is in the base. You should charge the battery pack for

hours when you first receive your phone. You'll know the battery pack needs charging when:

The phone beeps when you press the PHONE key.

The low battery message is displayed:

exchange the drained handset battery pack with the fully charged replacement battery pack from the base

charger. Place the drained handset

battery pack into the base charger so

that it- will charge. The base spare battery charger does

NOT charge a battery PACK as quicklv as the main handset battery charge;. A full charge requires

hours.

IT'S IMPOSSIBLE TO OVERCHARGE THE BAlTERY PACK

The battery pack can be recharged many times but if you get a low-battery signal even after

hours of charging

in the base cradle (or

hours in the base spare batterycharger), the battery pack(s) should be replaced.

The handset seems completely dead, the LCD is completely clear and the handset does not beep when you press the keys.

To purchase replacement battery packs, call VTECH Communications at

1-800-624-5688.

In Canada, call

VTECH Electronics at

1-800-267-

7377.

To Charge The Battery Pack

To charge the battery pack, place the

handset in the base unit. The CHARGE indicator will light to show the handset is seated properly and the battery pack is charging. It is recommended that the battery pack be charged for at least

hours. You can use your telephone before that with diminished capacity, but it is best to charge the battery fully.

It will take several recharge cycles to maximize the charge capacity of your batterypack. The maximum battery life between charges is

hours of

continuous talk time or

days of stand

by. Alternatively, if you have purchased a

Spare battery pack and it has been

charging in the base unit, simply

Replacing The Handset Battery Pack Follow the steps below:

Remove the battery case cover by pressing on the ridged lines and sliding downward.

PRESS

and

SLIDE

DOWNWARD

Discard the old battery pack. Don't put the old battery pack in a trash compactor or a fire

it could burst.

Place the new battery pack in its housing with the metal contacts facing down.

PLACE

THE

NEW

EATERY

PACK

INTO

THE

BATTERY

COMPARTMENT

PLEASE NOTE THE CORRECT POSlTlON OF THE EATERY PACK WHEN CHANGING EATERY

Replace the battery case cover by sliding the cover upwards.

SLIDE

THE

BATTERY COVER

If the new battery pack is not already charged, place the handset in the cradle of the base unit to allow it to charge for

hours.

To Reduce the Risk of Fire or Injury to Persons, Read and Follow the Instructions

Use only VTECH rechargeable

battery pack.

Do not dispose of the battery in a

fire. The cell may explode.

IMPORTANT: Do not dispose of this battery into household garbage. For information on recycling or proper disposal, consult your local solid waste collection or disposal organization.

Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause

burins.

To purchase replacement battery

packs, call VTECH Communications at

1-800-624-5688.

In Canada, call

VTECH Electronics at

1-800-267-

7377.

Setting Up Your VTech VT19lOc

Choose an area near an electrical outlet and a telephone wall jack.

Connect your telephone Line Cord.

AC Power Adapter Plug the AC power adapter into an electrical outlet and the DC connector to the back of the base unit.

SETTING

YOUR

VT1910C

CAUTION: Use CLASS 2 POWER SUPPLY ONLY and use

DC.

Handset Ringer The handset ringer is programmed ON as the factory default setting. Refer to PROGRAMMING THE RINGER on page

for more information.

Setting the ToneIPulse Switch TheTONEJPULSE switch is located on

the bottom of the base unit and is factory set to TONE. If you have touch tone service, do not change the switch setting. If you have rotary (Pulse) service, set the switch to PULSE.

-TONE

PULSE

SELECTION

Charge the handset battery pack before use. The battery pack recharges automatically whenever the handset is in the base unit.

,The batteries must

be charged for

hours before using

your phone for the first time.

Fill in the telephone number card on

Check

for

a dial tone. After the batteries are charged, pick up the handset. Now press PHONE on the handset. "PHONE ON" will appear on

the LCD, and you will hear a dial tone.

If not, see 'IN CASE OF DIFFICULTY'

on page

32.

CAUTION:

Never install telephone wiring during a lightning storm.

Never install telephone jacks in wet locations unless the jack is

specifically designed for wet

locations.

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines.

WALL INSTALLATION USING

MOUNTING SCREWS PROVIDED

Tools You Will Need:

hammer, a nail, a pencil or ballpoint pen, a Phillips head

(+)

screwdriver, and the Wall Mounting Template included in the back of this booklet.

Choose a spot near an electrical outlet and a telephone jack. Your phone requires a modular telephone jack and a standard electrical outlet

(1 20v

AC).

The power cord is six feet long; make sure there is an electrical outlet within reach of the base. The outlet should not be controlled by a wall switch. If the switch is ever

turned off, the phone will not

operate.

Choose and mark the mounting

position. The mounting screws should screw into a wooden stud within the

wallthey will not hold securely in wallboard alone. Locate a wall stud in the area where you want to install your telephone. Use the Wall- Mounting Template and a pencil to mark the screw positions on the wall over the stud (Figure

1). Put the template aside.

Install the mounting sleeves and screws. Start the screw holes by lightly

tapping a nail into the marks you

made on the wall. Remove the nail

from the wall. Now slip the mounting sleeves onto the screws

Figure 1

Figure 2

as shown, with the smaller end of the sleeve toward the screw head. lnsert the screws into the holes you started. Tighten the screws until the larger end of the mounting sleeve is flat against the wall (Figure

2).

USING THE WALL MOUNT

ADAPTOR

Position the wall mount bracket

on the base.

Line up the tabs on the wall mount

adaptor with the holes on the

bottom of the base (Figure

1).

Snap the wall mount bracket firmly in place.

Mount the base on the wall. Position the base so the mounting studs will fit into the holes on the bottom of the base. Position the power cord to extend down the wall

the phone is to be mounted on.

Slide the base down on the mounting studs until it locks into place.

Connect the telephone line cord. The telephone line cord has a snap-in plug at each end. lnsert one of the plugs into the jack on the bottom of the base. lnsert the other end of the plug into the wall jack.

Plug the ac adaptor on the power cord into an electrical outlet (Figure

2).

Set the TONUPULSE SWITCH on the base unit. If you have touch tone service on

Figure 1

phone line, set the switch to TONE. If you have rotary service, set the switch to PULSE (Figure

3).

TONE PULSE SELECTION

gure

""..

....."

I.; :I

-L

: : :-

1."-

C."

-.-

-."

..-

.....

-.."

"..."

...

""." -..

...""

...

. . .

..".

:I! .+I

".."

I I I I-.;

.......

.....

".-

I;;

.....

.......

.....

j:i

"""

...

."""

...

. .

..- .-

!-;

I"-:

.....

. . . .

......

. .

.....

. .

i I-!

(-3

...

..-:"I

---

.-":

:":

.-"

. .

'un'

......

.-"

.....

: :

...

. .

TO MUTE A CALL

Press

(SE)

on the handset to

disable the handset microphone.

Here's a brief guide to the features and functions of your

VTech

1910c

cordless telephone:

Press

(E)

again to return to

normal operation.

SET-UP

Connect telephone line cord to base unit and telephone jack.

THE BASE FEATURES

TO PAGE THE HANDSET

Plug AC adapter into a standard electrical outlet

To age from the base, press

(&].

Set Dial Mode switch to

PULSE

TONE.

The unit is factory set to

TONE.

To cancel the

PAGE

either press

again on the base or press

Let handset battery pack charge for

hours before first use.

STORING:

The phone should be

OFF.

AC POWER

JACK-

]

PHONE CORD JACK TONEIPULSE SELECTOR

MAKING CALLS

Press the

(m)

key on the

handset. When the

"PHONE ON"

indicator is displayed and you hear a dial tone, dial the number.

Enter the number vou wish to store on the LCD up to

maximum of 20

diaits.

ANTENNA POWER INDICATOR

USE

INDICATOR

CHARGING INDICATOR

SPARE BATT INDICATOR

PAGE KEY

MEMORY

THE PHONE

SHOULD

OFF

Enter the number to be dialed on

the

LCD

and then press the

PHONE

key.

ENTER

THE

TELEPHONE

NUMBER YOU WISH

STORE

PRESSYOU

WILL

SEE

~FOGRFIM

ANSWERING CALLS

To answer a call on the handset, press any key other than

(WE),

or the Volume Keys on the handset. The handset will not auto-answer when lifted off the base cradle.

>"sJ

@CRT

ION

ENTER MEMORY

LOCATION

(01 - 20)

Press

(KG].

DIALING CARD SPARE BATTERY CHARGING

Enter the two digit memory location (01

20), the unit will store the number, emit a happy tone to confirm successful programming

and exit program mode.

HANGING UP

Press

(OFF)

on the handset or

place the handset in the base

cradle to hang up a call.

TO PLACE A CALL ON HOLD

Press

(*)

on the handset to place an active call on hold. Press again to return to the call.

MEMORY DIALING:

MEMORY

DIALING

IWI

PRESS-

PRESS

YOU

WlLL

SEE

ENTER

MEMORY

LOCATION

(01

20)

Press the

[m~)

key.

Press

Enter the memory location of the numbers you wish to dial (01

...

20). The number will be displayed on the LCD and will be dialed.

CID - CALLER ID

To view information stored in CID memory, press

(CID)

on the

handset.

The display will show the most recent call received.

To view the time and date of the call press and hold the

key. The time and date will be shown along with the phone number. You will see something like:

As long as the key is held down.

To view other calls, scroll backwards

and forwards by using the

(*)

and v (*)

keys.

To view additional dlgits not shown

on the display, press the

(9)

key

To exit press

USING REDIAL

Press the

(m~]

key, then

(-L)

to automatically redial

out the last number you dialed.

Press

(-L)

so that the number is shown on the display and then press the

(m)

key.

HOLD

press to put a call on hold.

To return to the call, press key again

MAKING CALLS

You can make calls directly from the handset whether you are at the base or away from it.

NOTE:

There are two different

ways

to dial a number:

Press the

(M)

key and wait for dial tone. Then dial the number you want.

2. Enter the number onto the display first, then press the

(-E)

key. This will dial the number that is displayed on the LCD after 2 seconds. See "ADVANCED

DIALING" on Page 22

If you make a mistake when dialing, press to hang up, then press the PHONE key to get the dial tone again.

DISCONNECTING

To end a call, either place the handset

back in the base, or press on

the handset.

OFF MODE (STANDBY)

When the unit is

OFF

the display will

be clear.

VOLUME CONTROLS

The handset has a digital volume

control. The volume controls for the handset

are located on the side of the unit. Press

the

(up) or v (down) keys to increase of decrease the volume. Holding either key down will continuously change thevolume setting.

The ear piece volume level indicator

will change accordingly.

FLASH

You can use your Vtech VT 1910c cordless phone with services such as Call Waiting. Instead of pressing the switch-hook (as you would on a regular phone) press the

(-E]

key.

REDIAL

the last number you dialed,

[)key, then press

phone will automatically

dial the number. The number will be

shown on the display.

CLEARING THE DISPLAY

The display can be cleared by pressing and holding the

CLEAWDEL

key down

until the display clears.

MUTE

Press on the handset to disable the handset microphone. Press again to return to normal operation.

RINGER MUTE

Press

(Kq

on the handset

during incoming ringing will disable

the ringer for the duration of the

call.

CLRIDEL Key Function

The

CLEAR

and

DELETE

functions can be accessed separately depending on how long the key is held down. For example, to clear the last digit entered on the display, press the(~m~) key for less than

second. Press and

hold the

em)

key for more than

second to completely clear the LCD.

To end the call, press

or place the handset back in the base. The phone will automatically go back to

The handset LCD will show the ringer tvDe selected:

CID WITH

CALL

WAITING

If during a normal phone call another call comes in with CID information, notification beeps will be heard in the handset earpiece.

rotarv (dial-~ul

sel

service.

The new CID information will be displayed on the LCD for

seconds

and will then be stored in memory.

TEMPORARY

TONE

DIAL

YOUR

CALL

NUMBER

PRESS

THE

NUMBERS

SYMBOLS

PRESS

Press

(m)

or to exit.

Turning Off The Ringer

To turn off the ringer do the following

The delete function is also used to delete CID and speed dial memories, see

DELETING STORED NUMBERS

on page 24, and

DELETING

NUMBERS

on page

29.

Switching calls

To switch over to the new call, press the phone key, the first call is put on hold. To switch back to the first call, press the(pX~)ke~ again.

TURNING

OFFTHE

RINGER PRESS PRESS

PRESS

Programming The Ringer

Advanced Dialing

There are two different ways to dial a

he-handset

ringer is capable of four

different types of ringer tones

The following section details how to select different ringer types and how to turn off the handset ringer.

SWITCHING

CALLS

number:

Press the

(m)

key and wait

SWITCH

OVER

THE

NEW

CALL

PRESS-

for a dial tone. Then dial the

number you want either manually, using

MEMORY

(MEM) dialing,

CID

dialing or

REDIAL.

Changing Ringer Types

To program, the handset must be

OFF.

Checking The Ringer Type

SWITCH

BACK

THE FIRST

CALL

PRESS-

AGAIN

To test the present ringer type, do the

2. Enter the number you wish to dial on the display first. Then press the

(PHONE)

key. This will dial the number which is displayed on the LCD after

seconds.

followina:

To select a different ringer type do the

Temporary Tone

If you have a rotary (dial-pulse) telephone service,

(TONEIPULSE

switch is set to

PULSE),

this feature allows you to enter special codes and tones to operate answering machines, use electronic banking services, calling cards, or other special services.

CHECKING

THE

RINGER

TYPE

PRESS

AGAIN

PRESS

NOTE:

The phone will dial any number which is shown on the display,

If you do not want to dial the number shown on the LCD, it

can be changed by:

Press and hold

(m)

until

the display is cleared, then dial

First, dial the call normally. Then activate the Temporary Tone feature by pressing

TONE

(the * key). You can then press the numbersorsymbols you need, and your phone will send the proper signals.

Press

(-1

or to exit.

normally. Wait for the dis lay to clear, then

press

(-7

and enter the

number you wish to dial.

Press:

for ringer type

2 for ringer type 2 3

for ringer ;type

for ringer type 4

for

ringer

off

(ringer disabled)

The VTech VT 1910c is capable of memory dialing. You can dial by pressing the memory location in which the number was stored.

If you wish todial the number stored in a particular memory location (e.g.

15) then do the following:

1. Press the

(m~)

key to get a

dial tone.

2. Press

You will be prompted to enter a location number.

Enter the memory location you

wish to dial. E.g.

15.

The number stored at that location will be shown on the display and will automatically be dialed. You can also review the contents of the memory locations when you are not connected to a line. When the phone is off you can scroll through the memory locations by using the

(

)

and V (

)

keys. If you wish to dial out a

The phone will exit MEMORY mode and dial the number displa ed. Otherwise,

press0

to exit MEMORY mode.

Storing speed dial numbers

To program a speed dial location, do the following:

With the phone

OFF,

enter the telephone number you wish to store. (20 Digits Maximum).

Enter program mode by pressing

PROG.

The display will show the

following:

Enter the memory location (01 ..20)

you wish to store the number in. As

soon as the second memory location digit is entered, the unit will emit a happy tone (a short series of beeps) to confirm successful programming and exit program mode.

&&o

)

STORING

SPEED

DIAL

(OQO)

NUMBERS

(@-@)

DIALYOUR

PHONE

)

WMBER

(0-

PRESS

6ii)

~g-eJ1

OQO

PRESS

LOCATION

If programming is unsuccessful the unit

will display:

I:::

i:;?

!:;:I

j::!

p-1

k..!

p:;

....

".:

urn

m........

.:. . ".,

...

..............

-nm

I..

I...

P-CI

...a

i..

....

.....

....

Unsuccessful programming can result

from not correctly completing the

programming sequence. For example, if after entering a number on the LCD

and entering program mode, the

OFF

key were pressed instead of entering a valid memory location, the programming incomplete message would appear. If this message appears, simply repeat the programming sequence.

Dialing From Memory

Press

(P-J

to get a line.

Press

you're prompted to

enter a speed dial location number:

Enter a 2 digit location number

(01 -20) The number stored in that location will be displayed and immediately

dialed.

Beginning from standby mode, press(MEM)followed by a 2 digit location number (01 -20). Press again to exit rnem mode and leave the number on the display. Note that if digits were on the display prior to entering mem mode, the contents of the speed dial memory will be appended to those digits. For example, if

1503

was on the LCD and the contents of the memory location is 6438981,

then the display would show the following upon exiting mem mode:

Press

(PHONE),

the number on the

display will

be dialed after a

second pause.

NOTE:

The ability to temporarily add memory contents to digits already entered on the display operates in the same way for CID and speed dial memories.

In this way, long distance and area codes (for example,

1503)

can be entered on the LCD and can preface numbers recalled from CID memory before dialing. This is important because only the last

digits of any

number are displayed when dialing

from CID memory.

Changing Stored Numbers

To change or replace a stored number simply enter the new number on the display and store it in the memory location you wish to change.

Deleting Stored Numbers

Press . The display will change to

"SPEED DIAL

LOCATION-

-".

Enter memory location number

will change to

"LOCATION

DELETED".

~ressm to finish.

NOTE:

Stored numbers are retained in memory even if the base loses its power or the handset battery is removed.

Storing Special Codes

To insert a ause in a phone number, press

at the appropriate point when entering the number on the LCD. This inserts a 1.5 second pause. A

" p "

appears in the display to show

For longer pauses, press

or more times. Each press makes the pause 1.5 seconds longer and is treated as a stored digit.

If your phone is connected to a PBX you can store the

PBX

access number and a pause before the phone number. For example, to store 9-PAUSE-555-1 234 in memory location

08,

do the following:

3. Dial 5551234

4. Press

(KG]

5. Enter

CID - CALLER

Your VTech VT

191

0c cordless phone has an additional feature in that it can display both the name and the number of the person calling before you answer the phone.

The unit is designed to store and display specific information provided by your local telephone company to subscribers of the "Caller Information and Identification Service" (CID). When CID service is active, your telephone company transmits to you certain information between the first and second rings of each call. This information includes the telephone number and name of the caller, as well as the date and time of the call.

This information is immediately displayed on the unit's LCD screen, enabling you to identify the calling party without having to answer the call. Simultaneously, this information is stored in memory for review at a later time.

NOTE: You must be in an area where CID service is available and you must subscribe to it to use this feature.

If you do not subscribe to the CID service, the phone will still operate normally except that the CID information is not received or displayed.

Receiving and Storing Calls

This unit receives and displays all CID information, the caller's telephone number, the callers name and the exact date and time of the call.

The phone sequentially numbers these call records and retains them in the unit's CID memory for later review. These call record numbers are displayed as the first two digits in the display. The unit can store up to 50

numbers in its memory.

Note, once the unit's memory is full, any new call forces a deletion of the oldest call record.

DIALING FROM CID MEMORY

It is important to note that only the last

digits of any number are displayed

when dialina from CID memorv.

For example, when you review CID

memory to determine the time and date

a call was received, you would see the following:

However, when you dial directly from

CID memory, only the last

digits of the received telephone number will be used. Consequently, you wouldactually dial this:

The VTech

191 0c was designed to accommodate this situation. If you need to temporarily add a long distance andlor area code (such as 1503) beforetheCID number, dothe following:

Beginning from the standby mode, key in the necessary digits. Your display will look like this:

Then, to temporarily add the last

Using the A (*)

and V (#)

keys, scroll through the received calls to locate the number you wish to dial.

Once you have located the number you wish to dial, simply press

PHONE.

The last seven digits will be added to the numbers already in the LCD, and the whole number shown below will be automatically dialed.

Special Message Indicators Out

Area Calls

If for any reason the telephone number of the caller is unavailable, or if the caller is outside the CID service area, the message UNAVAILABLE is displayed on the LCD.

"Private" Calls If the caller has exercised the option

to block his or her number from being sent, then the display will show

PRIVATE.

Transmission Error

If an error is detected then the CID information is incomplete and will not be displayed. "TRANSMISSION ERROR" will be displayed on the LCD

screen.

The occasional appearance of "TRANSMISSION ERROR" on your display does not indicate a problem with your unit or your telephone line. However, if this appears frequently, you may want to notify your telephone company.

Reviewing Numbers Calls stored in memo can be reviewed by pressing

The display will show the number of the most recent call. The top line of the display is used to indicate the memory location number and the bottom line of the display shows the name, see below:

There may be additional characters in the name which can not be shown on the current display. Press the

(

9 ) key. This will overwrite the CID memory location on the top line to show up to a maximum of 15 alpha characters for the duration of the key press. The first 12 alphacharacters will be on the top line with up to 3 additional characters on the second line.

REVIEWING

CID

PHONE

NUMBERS

PRESS

PRESS @ OR

SCROLL

PRESS

HOLD

@TO

VIEW

PHONE NUMBER

Once the view key is released, the display returns back to normal.

To find out the corresponding phone number as well as the date and time of the call, press and hold the

key. The date and time will be shown. Releasing the key will again show the caller's name.

Pressing the

(f)

key) displays the next lower in sequence call record. Likewise, pressing the

(

(#)

key) displays the next higher in sequence) call record

To save you time in reviewing call

records, you can "wrap-around the call history log. For example, if you press the

(f)

key enough to scroll

back to the first record, pressing it

again will force the display to go to the very end of the call record.

DELETING NUMBERS

Pressing the CLRIDEL button deletes the CID number displayed.

While the phone is in CID mode, press the

(cLR/DEL

key once to delete the current call and the display will show:

The older CID number will be

moved forward by one location

Press and hold the

(cmq

key for more than 2 seconds to delete the entire contents of CID memory. The display will show the following, for a final confirmation, before the entire CID memory is erased:

Pressing any key other than

(CLR/DEL)will cancel the operation.

Pressing

(-9

will confirm the operation and the display will then show:

The message will remain on the display for 2 seconds.

NOISE OR INTERFERENCE

Your VTech VT 1910c cordless telephone has auto-channel scan circuitry which will detect excess noise

and change the channel of the phone to reduce it. This is done automatically.

Since the VTech VT 1910c is a fully digital phone, it does not suffer from noise associated with regular cordless phones. At times you may experience occasional "drop outs" especially at the extreme edges of the phone's

range. Simply move closer to the base unit and this will disappear.

AUTOMATIC SECURITY CODING

Your VTech VT 191 0c phone is factory set with

16.8

million possible security codes. This unique security code allows your handset and base to recognize each other, and minimizes the possibility of another cordless phone using your telephone line.

OUT OF RANGE INDICATION

If the handset is moved to a point where the base and handset can no longer communicate, the handset will make a quick series of beeps to signal Out of Range.

If the handset is active when taken out-of-range, it will beep twice a second and enter standby mode after 25 seconds if the link is not reestablished. If the handset is brought back within range, it will automatically re-link.

For out-of-range in standby mode, the handset will beep once and then at 15 second intervals, will display

"CHANNEL SERACHING"

on the LCD, and scan all channels in an attempt to re-link with the base.

OUT OF RANGE WHEN PHONE IS ON

If you are presently engaged in aphone conversation move closer to the base. If the base unit does not communicate with the handset within 25 seconds of losing contact, it will automatically hang up.

OUT OF RANGE WHEN PHONE IS OFF

If the phone is

OFF,

the handset and base still monitor each other to make sure that they can communicate. If the handset is moved out of range, the handset will make a series of beeps, and will then display

"CHANNEL

SERACHING"

on the LCD. At 15 second intervals the handset will scan all channels in an attempt to reestablish communication with the base. This process does not require user intervention; the handset will re-link

with the base automatically once it is brought back within range. The unit will then be able to receive and place calls.

When the base unit is unplugged from the power supply, the handset will give the "Out of Range" warning beep. Plug the base in again and this will stop.

TAKING CARE OF YOUR TEL-

EPHONE.

Your VTech VT 1910c cordless telephone contains sophisticated

electronic parts, so it must be treated

with care.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Avoid rough treatment

Place the handset down gently. Save

the original packing materials to protect

your telephone if you ever need

to ship it.

Avoid water

Your telephone can be damaged if it gets wet.

not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment.

For your own safety, use caution when using electric appliances during storms.

Remember that electrical appliances can cause serious injury

used when you are wet or standing in water. If your base unit should fall into water,

DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE

LINE CORDS FROM

THE WALL.

Then pull the unit out by

the unplugged cords.

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-624-5688. In Canada, call VTECH Electronics at 604-273-51 31.

THE

PHONE DOESN'T WORK AT

ALL.

Make sure the Power Cord is PKlged

Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.

Make sure the batteries are properly

charged. If the

'LOW

BATTERY' message is shown, the battery pack needs charging.

NO DIAL TONE.

First check all the suggestions

above.

If you still don't hear a dial tone,

disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Call your local telephone company.

YOU GET NOISE, STATIC, OR A WEAKSIGNAL EVEN WHEN YOU'RE NEAR THE BASE UNIT.

Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try moving the appliance or the

base unit to another outlet.

YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU'RE AWAY FROM THE BASE UNIT.

You may be out of range. Either

move close to the base, or relocate the base unit. The layout of your home may be

limiting the range. Try moving the base unit to another position.

THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.

Make sure you have the handset ringer activated. To set the ringer,

see

"PROGRAMMING THE

RINGER"

on page 21.

Make sure the telephone line cord is plugged firmly into the base unit

and the telephone jack. Make sure the power cord is plugged in. You may be too far from the base

unit. You may have too many extension

phones on your telephone line to allow all of them to ring. Try unplugging some of the other

phones.

YOU HEAR OTHER CALLS WHILE

USING YOUR PHONE.

Disconnect your base unit from the telephone jack, and plug in a regular telephone.

you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

YOU HEAR NOISE INTHE HANDSET, AND NONE OF THE KEYS OR BUTTONS WORK.

Make sure the power cord is plugged in.

COMMON CURE FOR ELECTRONIC EQUIPMENT Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the handset in the cradle. If it

does not seem to respond after trying this a few times, do the following (in

the order listed):

Disconnect the power to the base.

Disconnect the handset battery.

Wait a few minutes.

Connect power to the base.

Connect the handset battery.

Put the handset in the base.

LIMITED

WARRANTY

VTECH Communications warrants, to the original purchaser only, the material and workmanship of this product for ONE YEAR from the date of purchase. VTECH will repair or replace, at our option, this product without charge should it fail due to a defect in material or workmanship within that time period.

This warranty does not apply to loss or damage which is the result of accident,

misuse or negligence. All other warranties, expressed, implied, or statutory, including warranties of fitness for a particular purpose, are limited to the time period listed and are otherwise excluded from this warranty. VTECH may, at its option,

void the warranty if unauthorized repairs are attempted. Additionally, VTECH shall

not be liable for any incidental or consequential damage or commercial loss, nor for any other loss or damages.

VTECH assumes no responsibility for products sent without prior Return Authorization.

To arrange for service, in or out of warranty, please call our Customer Service

department at 1-800-624-5688; In Canada, call VTECH Electronics at 1-800267-7377 for Return Authorization. For warranty service, proof of purchase is required.

FREQUENCY CONTROL

Crystal Controlled Dual

PLL

Synthesizer

TRANSMIT FREQUENCY

Handset : 925.05 MHz to 927.75 MHz

(

All ten channels within this

range)

Base

902.3 MHz to 905.0 MHz (All ten channels within this range)

RECEIVE FREQUENCY

Handset: 902.3 MHz to 905.0 MHz

(All ten channels within this range)

Base

925.05 MHz to 927.75MHz (All ten channels within this range)

NOMINAL EFFECTIVE RANGE

Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

WEIGHT

Handset : 250 grams Base

415 grams

POWER REQUIREMENTS

Handset : Self-contained nickel-

cadmium rechargeable

battery supply, 3.6V nominal, 6OOmAh capacity.

Base:

9VDC

300mA

MEMORY

Speed Dial:20 Memory locations,

digits per location.

CID

Alpha Numeric Display

Memory locations

SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT

NOTICE.

SIZE

Handset : 19 x 6 x 3.5cm

x W xT) Maximum (Antenna excluded)

Base

21.5 x 14.5 x 5cm

x T) Maximum (Antenna excluded)

VT191

OC Cordless Telephone

Wall

Mounting

Template

Use this template when wall mounting your base unit. To mark the positions of the mounting screws, hold this template against

the wall, and press a pencil or pen

point through the center of each

crossmark.

NOTE:

Select a spot where you can

screw into a wooden stud within the wall. The mounting screws will

not hold securely in plaster or

wallboard alone.

VTech VT-1910c Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual