VTech VONAGE IP8100 Series Feature Manual

Table Of Contents

GETTING STARTED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

GPL License Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation Directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

THE SETUP WIZARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Internet Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Dynamic IP Address Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

PPPoE Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Set Static IP Address Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Setup Completed Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

MENU STRUCTURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

BASIC SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Setup Wizard Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

ISP Connection Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 20

ADVANCED SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Virtual Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

ADMIN SETTINGS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

DHCP Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Other Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Restore Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

STATUS SCREENS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Broadband Telephone Information . . . . . . . . . . . . . . . . . . . . . .36

Activity Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Trafﬁc Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

DHCP Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

HELP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . 45

TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . .49

Getting Started

Before you begin

1. Pre-register with Vonage Service by logging on to www.vonage.ca.

2. Check and make sure you meet the system requirement below.

• You must have a personal computer with the following applications and hardware:

• Microsoft® Internet ExplorerTM 5.5 or higher for Windows; or Microsoft®

Internet ExplorerTM 5.x or Apple® SafariTM 1.0 for Mac® OS 9 or higher

• CD-ROM drive

• 10/100 Base-T Ethernet Port

• DSL or two-way Cable broadband Internet Service

• Two-way broadband modem supporting a minimum of 90kbps uplink

• Ethernet port on modem; USB-only modems are not supported

3. During installation you may be required to enter a username and password if you are a DSL user who is required to enter a user name and password (PPPoE) to access the Internet, and you may be required to enter a speciﬁc IP addresses if you have a static IP address. Before you begin, be sure to contact your Internet Service Provider to obtain this information.

4. Check for package contents (see page 3 for a complete list) then follow the step-by-step installation directions (see page 4) to install and conﬁgure the IP8100 series telephone.

Note: you may download the latest copy of the IP8100 series telephone User Manual by accessing the Customer Support tab on www.vtechcanada.com.

Getting Started

Portions of the software associated with this product are open source, and fall within the scope of the GNU General Public License (GPL). Accordingly, those portions of code are available to the public, consistent with the requirements of the GPL, in either source code format or object code format, depending upon the nature of the code at issue. If you would like to exercise your right to receive the available code, please send a cashier’s check, payable to VTech Communications, Inc., in the amount of $10.00 (U.S.$) to:

VTech Communications, Inc., 9590 SW Gemini Drive, Suite 120 Beaverton OR 97008 ATTN: Information Technology Group / IP8100 GPL code request,

along with a written request for the available code. If your request does not fully comply with the foregoing requirements, VTech reserves the right to reject your request. Further, by requesting and receiving the available code, you release VTech, its afﬁliates, and its and their ofﬁcers, directors, employees, and representatives(“VTech Parties”) from any liability or responsibility relating to such code, and you acknowledge that the VTech Parties make no representations with respect to the origin, accuracy, usability, or usefulness of such code, and the VTech Parties have no responsibility to you whatsoever concerning the code, including without limitation any responsibility to provide explanation, support, upgrade, or any communication whatsoever. Your review or use of the available code is at your sole risk and responsibility.

GPL License Information

Getting Started

6. Charger Wall Mounting Bracket(s)

7. Belt Clip(s)

8. User Documentation CD

9. Quick Start Guide

10. Battery(ies)

1. Base Unit

2. Handset(s)

3. Handset Charger(s)

4. Ethernet Cables

5. Base Power Adapter

The IP8100 series Broadband telephone is an advanced Broadband VoIP cordless telephone set, capable of supporting up to four handsets. Your package contains:

Base Unit

Handset

Base AC Adapter

Handset Charger

Blue Ethernet Cable

Belt Clip

User Docu-

mentation CD

Quick Start Guide

Charger Wall

Mounting Bracket

Battery

Yellow Ethernet Cable

Package Contents

Your broadband telephone accommodates up to 4 handsets. You can add new handset, model IP811, by visiting www.vtechcanada.com or call VTech Communications Inc. at 800-267-7377.

Getting Started

Installation Directions

Installation Without A Router

DSL or Cable Modem

INTERNET

Base Unit

Handset 1 & 2

NOTE: The IP8100 series telephone is

expandable up to a total of 4 handsets. Uses model IP811 (sold separately)

WAN Port

PC/LAN Port

Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation

STEP 1

Unplug the power cord from your Cable or DSL modem (the device your ISP provided which provides high-speed Internet). Make sure that you turn your computer off and that you do NOT plug in your IP8100 series broadband telephone until instructed to do so. Helpful Hint: The modem should be powered off for at least 10 minutes. If it is turned off for a shorter period of time, it may remember old information that will prevent it from working properly.

STEP 2 Disconnect all cables between your Cable or DSL modem and your computer.

Getting Started

Installation Directions

STEP 3

Connect one end of the yellow Ethernet cable to the yellow port, labeled “PC/ LAN,” located on the back of the base unit and connect the other end of the

yellow cable to the Ethernet port of your computer.

STEP 4 Connect one end of the blue Ethernet cable to the blue port, labeled “WAN,” located on the back of the base unit and connect the other end of the blue cable to the Ethernet port on your cable or DSL modem.

STEP 5 Reconnect power cord to the modem then turn the modem on. Please wait until all lights on the modem stop blinking. Helpful Hint: This should take a few minutes, but may take as long as 10 minutes.

STEP 6 Plug the power cord into the power port located on the bottom or your IP8100 series telephone and the other end into the electrical outlet. This turns the IP 8100 series broadband telephone on. Helpful Hint: Do NOT interrupt this registration process by unplugging the power or by using the handsets until the READY indicator light on the front of base has gone from ﬂashing yellow to a steady green. Helpful Hint: Use only the power cord provided in this package; using an older power cord can damage the broadband telephone.

STEP 7 Turn your computer on, and check your computer to see if your Internet is working, try to visit any website. If your Internet is working, please proceed to STEP 10. If not, please proceed to STEP 8.

STEP 8: Cable Users

If you receive Internet access through a Cable modem, you may need to register the IP8100 series phone with your ISP. Please contact them to update your information; you will likely need your WAN MAC address, which is located on the bottom of the base. Once your ISP has updated your account, proceed to step 9.

– OR –

DSL Users

If you have DSL and are required to enter a user name and password (PPPoE) when accessing the Internet, you may be required to authenticate the IP8100 series telephone.

Getting Started

Installation Directions

A. Open a web browser such as Microsoft ® Internet Explorer using the

computer connected through your IP8100 Ethernet port. In the address of location ﬁ eld, type <http://192.168.15.1> and press ENTER. This displays

the login screen. Enter the default password ‘VTech’ and click on login. B. On the Setup Wizard screen, click Run Wizard to start the set-up. C. Follow Wizard screens to complete the setup.

STEP 9:

Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manual.

Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Please call 800-342-1791 to setup your voicemail service and to learn about other free Vonage features included with every Vonage calling plan.

Getting Started

Existing

Network Router

Base Unit

INTERNET

DSL or Cable Modem

WAN Port

Laptop

Handset 1 & 2

Installation With A Router

Installation Directions

Warning: Do not route the Ethernet cable to outdoors, and ensure that you are

using a safety approved DSL or Cable modem with proper electrical isolation.

STEP 1:

Using the blue Ethernet cable provided, connect one end into the blue port, labeled “WAN,” located on the back of the IP8100 series broadband telephone base unit and connect the other end into an available LAN port on your router. If you have a wireless router, place the base unit at least three feet (36 inches) away from your router to avoid interference. Helpful Hint: If all the Ethernet ports on your existing router are full, disconnect one of the attached devices from the existing router. Plug the blue Ethernet cable into the now free port on your router. Connect the device you just unplugged from your router to the yellow “PC/LAN” port located on the back of IP8100 series broadband telephone base unit.

STEP 2:

Plug the power cord into the power port located on the bottom of your base unit and the other end into the electrical outlet. This turns the broadband telephone on. Helpful Hint: Do NOT interrupt this registration process by unplugging the power or by using the handsets until the READY indicator light on the front of base has gone from ﬂashing yellow to a steady green. Helpful Hint: Use only the power cord provided in this package; using any other power cord could damage the broadband phone.

NOTE: The IP8100 series telephone is expandable up to a

total of 4 handsets. Uses model IP811 (sold separately)

Getting Started

STEP 3:

Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manual.

Installation Directions

Getting Started

Installation Directions

DSL or Cable Modem

INTERNET

Laptop

Base Unit

Handset 1 & 2

WAN Port

Warning: Do not route the Ethernet cable to outdoors, and ensure that you are

using a safety approved DSL or Cable modem with proper electrical isolation.

STEP 1:

Using the blue Ethernet cable provided, connect one end into the blue port, labeled “WAN,” located on the back of the IP8100 series broadband telephone base unit and connect the other end into an available LAN port on your router. If you have a wireless modem router, place the base unit at least 3 feet away from your router to avoid interference. Helpful Hint: If all the Ethernet ports on your existing router are full, disconnect one of the attached devices from the existing router. Plug the blue Ethernet cable into the now free port on your router. Connect the device you just unplugged from your router to the yellow “PC/LAN” port located on the back of IP8100 series broadband telephone base unit.

STEP 2:

Plug the power cord into the power port located on the bottom of your base unit and the other end into the electrical outlet. This turns the IP8100 series broadband telephone on. Helpful Hint: Do NOT interrupt this registration process by unplugging the power or by using the handsets until the READY indicator light on the front of the base has gone from ﬂashing yellow to a steady green. Helpful Hint: Use only the power cord provided in this package; using an older power cord can damage the broadband phone.

Installation With A Modem Router

NOTE: The IP8100 series telephone is expandable up to a

total of 4 handsets. Uses model IP811 (sold separately)

Getting Started

STEP 3:

Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manual.

Installation Directions

The Setup Wizard

The Setup Wizard helps setup your system. Open a web browser such as Microsoft® Internet ExplorerTM using the computer connected to the IP8100 series telephone’s PC/LAN port, then follow the steps below. Note: The screens you will see are stored in the IP8100 series telephone; they are not web site pages. During setup, ignore alerts that prompt you to reconnect to the Internet.

1. In the address bar, type http://192.168.15.1 (do NOT type www).

2. Press the Enter key to display the login screen.

The Setup Wizard

3. Enter the default password ‘VTech’ to display the initial Wizard screen.

The Setup Wizard

4. Click the Run Wizard button to display the Internet Connection Type screen.

The Setup Wizard

Type ( WAN)

At this screen you must choose an Internet connection type (you will be allowed to choose only one). If you are not sure which to choose, ask your Internet Service Provider. After you make a selection, click Next to display the setup screen for the option you’ve chosen.

Internet Connection Type

Dynamic IP Address

Choose this setting if you don’t have to enter a username and password to access the Internet. Continue on page 14.

PPPoE

Choose this setting if you have DSL and are required to enter a username and password to access the Internet. Continue on

page 15.

Static IP

This setting is rarely required. Contact your ISP to conﬁrm your IP address before choosing this option. Continue on

page 16.

The Setup Wizard

The following screen appears if you select Dynamic IP Address as your Internet connection type.

Dynamic IP Address Screen

Click Next to continue or click Back to return to the previous screen. Clicking Exit takes you back to the initial wizard screen without saving any changes.

+ 37 hidden pages

VTech VONAGE IP8100 Series Feature Manual

Specifications and Main Features

Frequently Asked Questions

User Manual