Vtech VNT832 User Manual

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VNT832
4-Port Ethernet Router
User’s manual
on your purchase of this VTech product. Before using this product, please read the Important safety information.
This user’s manual provides you with the complete installation, setup and operation instructions.
For customer service or product information, visit our website at businessphones.vtech.com or call 1 (888) 370-2006.
Model number: VNT832
Type: 4-Port Ethernet Router
Serial number: __________________________________
Purchase date: __________________________________
Place of purchase: __________________________________
Both the model and serial numbers of your VTech product can be found on the bottom of the router.
Save your sales receipt and original packaging in case it is necessary to return your router for warranty service.

Important Safety Information

When using your equipment, basic safety precautions should always be followed
to reduce the risk of re, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.
3. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
4. CAUTION: Use only the adapters included with this product. Incorrect adapter polarity or voltage can seriously damage the product.
Power adapter: Input 100–240V AC 500mA 50/60Hz; Output: 12V DC 1000mA.
5. The power adapters are intended to be correctly oriented in a vertical or oor
mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
6. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
7. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
8. Do not cut off the power adapters to replace them with other plugs, as this
causes a hazardous situation.
9. Do not allow anything to rest on the power cords. Do not install this product where the cords may be walked on or crimped.
10. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied at the premises, consult your dealer or local power company.
11. Do not overload wall outlets or use an extension cord.
12. This product should not be placed in any area where proper ventilation is not provided. Slots and openings in the back or bottom of this product are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register.
13. Never push objects of any kind into this product through the slots because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
14. To reduce the risk of electric shock, do not disassemble this product, but take
it to an authorized service facility. Opening or removing parts of the product other than specied access doors may expose you to dangerous voltages or
other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
15. Periodically examine all components for damage.
SAVE THESE INSTRUCTIONS
i
Important Safety Information
Electromagnetic elds (EMF)
This VTech product complies with all standards regarding electromagnetic elds (EMF). If handled properly and according to
the instructions in this user’s manual, the product is safe to be used
based on scientic evidence available today.

Parts checklist

Your router package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Go to businessphones.vtech.com to register your product for enhanced warranty support and the latest VTech product news.
VNT832
4-Port Ethernet Router
User’s manual
RouterAbridged user’s
manual
Ethernet cable Power adapter
ii
Table of Contents
Important Safety Information ... i
Parts checklist .........................ii
Getting started ........................3
Router Overview ..........................3
Connect your system ...................5
Congure your computer network .6
For Windows XP/2000 ............... 6
For Windows Vista/7/8 ............... 9
Connecting wireless devices ........ 12
Manual connection .................... 12
Using WPS ................................ 12
Congure your router .............13
Log in to the web management
page ..........................................13
Web management page
overview ....................................14
Fast conguration .......................15
Status ........................................16
Device info: Wireless Router
Status ........................................ 16
Statistics .................................... 17
Setup .........................................18
WAN: WAN Conguration ......... 18
LAN: LAN Interface Setup ........ 20
LAN: DHCP mode: .................... 21
LAN: DHCP Static IP
Conguration ............................. 23
WLAN: Wireless Basic
Settings ...................................... 24
WLAN: Wireless Security
Setup ......................................... 25
WLAN: Wireless Multiple
BSSID Setup ............................. 27
WLAN: Wireless Access
Control ....................................... 28
WLAN: Wireless Advanced
Settings ...................................... 29
WLAN: Wi-Fi Protected Setup .. 31
WLAN: WDS Settings ............... 32
Advanced ...................................33
Route: Routing conguration .... 33
Route: RIP Conguration .......... 34
NAT: DMZ .................................. 35
NAT: Virtual server ..................... 36
NAT: ALG ................................... 37
NAT: NAT port trigger ................ 38
NAT: NAT IP mapping ............... 39
QoS: IP QoS .............................. 40
QoS: IP QoS trafc shaping: ..... 41
Port Mapping Conguration ...... 42
Others: Bridge Setting ............... 43
Others: Client limit
conguration .............................. 44
Others: Telnet ............................ 44
Service ......................................45
UPnP ......................................... 45
DNS Conguration .................... 46
1
Dynamic DNS Conguration..... 47
USB Storage ............................. 48
Firewall ......................................49
MAC lter ................................... 49
IP/Port lter ................................ 50
URL lter .................................... 52
DoS ............................................ 53
Maintenance ..............................54
Update: Upgrade rmware ....... 54
Update: Backup/restore
settings: ..................................... 56
Password: User account
conguration .............................. 58
Reboot ....................................... 60
Time ........................................... 61
Log: Log setting ......................... 62
Diagnostics: Ping ...................... 62
Diagnostics: Traceroute ............ 63
Diagnostics: Diagnostic test ...... 64
Appendix ................................65
Frequently asked questions ......... 65
FCC part 15 ...............................66
For cETL compliance only ...........67
Mesures de sécurité
importantes ................................ 67
For cETL compliance only ...........68
Limited Warranty.........................69
Technical specications ............... 71
2

Getting started

11 12 13 14 15 16 17 18 19
2 3 4 5 6 7 8 92010

Router Overview

123 4
5
6
1– On/Off light
• On when the router is powered on.
2– USB light
On when there is a device connected to the USB port.
Flashes when the USB port receives data
Off when no device is connected to the USB port.
3– WAN light
• On when the Internet connectivity is established as the WAN port is connected to Internet.
4– light
• On when any LAN port is connected.
• Flashes when any LAN port receives data.
5– Wi-Fi light
• On when the Wi-Fi is turned on.
• Off when the Wi-Fi is turned off.
6– light
• On when WPS is in progress.
• Off when the WPS is not in progress.
3
Getting started
11 12 13 14 15 16 17 18 19
123 4
5
6
2 3 4 5 6 7 8 92010
Router Overview
7
8 9 10 11
WPS
13
12
7–USB port
Connects to USB device for le sharing.
8–Power jack
• Connects to the power adapter.
9– On/Off button
• Press to power on the router.
• Press once again to power it off.
10–LAN ports
Connect to Ethernet devices such as computers and SIP phones.
11–WAN port
• Connects to the wide area network.
12–RESET button
Press and hold (using a narrow-pointed object) to reset the router to default settings.
13–WPS button
After turning on the Wi-Fi, press and hold for 10 seconds to start the Wireless Protected Setup (WPS).
4
Getting started

Connect your system

The VNT832 router has four LAN ports for connecting Ethernet devices such as computers and SIP phones. Before you start setting up your system, plan it carefully. Consider the number of Ethernet device(s) you need to connect before you start planning your system.
NOTES
• Use only the adapter provided.
Make sure the electrical outlet is not controlled by a wall switch.
The adapter is intended to be correctly oriented in a vertical or oor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
To power on, press the button at the back of the router. The light will turn on.
WPS
Connects to power
Power on/off button
Connects to Computer
Connects to SIP Phone
5
Connects to the internet via Cable/DSL Modem
Getting Started
Congure your computer network
In order to view or change the settings of the VNT832 router, you need to login to the web management page of the router. Before
that, connect your computer to the LAN port of the router, and then set the computer to obtain IP address automatically according to the steps below.

For Windows XP/2000

1. Click Start, then open the Control Panel.
2. Double-click Network Connections.
6
Getting Started
Congure your computer network
3. Right-click Local Area Connection, and then select Properties.
4. Select Internet Protocol (TCP/IP), and then click Properties.
7
Getting Started
Congure your computer network
5. Select Obtain IP address automatically and Obtain DNS
server address automatically, and then click OK.
8
Getting Started
Congure your computer network

For Windows Vista/7/8

1. Click Start, and then open the Control Panel.
2. Click Network and Internet, and then Network and Sharing Center.
9
Getting Started
Congure your computer network
3. Click Change adapter settings.
4. Right-click Local Area Connection, and then select Properties.
10
Getting Started
Congure your computer network
5. Select Internet Protocol Version 4 (TCP/IPv4), and then click
Properties.
6. Select Obtain an IP address automatically and Obtain DNS
server address automatically, and then click OK.
11
Getting Started

Connecting wireless devices

Before you connect wireless devices to the router, you should run the fast conguration Wizard. See “Fast conguration” on page 15.
You can connect wireless devices manually or by using WPS, which is fast and convenient.

Manual connection

1. On your wireless device, open your Network or Wi-Fi settings
and nd the list of available Wi-Fi networks.
2. Find the network name (SSID) for your VNT832 router. If you
have trouble identifying the SSID, it is printed on the label on the bottom of the router.
3. On your device, select the network and enter the Wi-Fi password, which is also printed on the label on the bottom of the router.
4. On your device, click Connect.

Using WPS

1. On the router, press and hold the Wi-Fi/WPS button for 10 seconds. The WPS light on the front panel turns on, and you will have two minutes to complete the rest of this procedure.
2. On your device, nd your WPS settings and turn WPS on.
Your device will connect to the network. If your device requests a WPS PIN, the WPS PIN is printed on the label on the bottom of the router.
To congure additional WPS settings for the router, see “WLAN: Wi­Fi Protected Setup” on page 31.
12
Congure your router
TIP
NOTE

Log in to the web management page

With your computer connected to a LAN port of the router and set to obtain an IP address automatically, power on the router. You can log in to the web management page to browse the router settings and change them if necessary.
Before you browse the web management page, check your browser’s network
setting. Make sure you do not use a proxy server for LAN setting.
1. Open a web browser on your computer.
2. Type http://192.168.1.1 in the address bar, and then press Enter. The following login page displays.
3. Enter the default user name and password for the administrative account as shown below. The user name and password are case-sensitive.
Username: admin Password: 12345
4. Click Login to enter the web management page of the router.
Both administrative account and normal user account can view the router
settings. To change the settings, you must login using an administrative account.
13
Congure your router

Web management page overview

After you logged in to the web management page, you can do the
congurations of your router here. You will see the menus for Status, Wizard, Setup, Advanced, Service, Firewall, and Maintenance.
STATUS: Allows you to view the information and statistics of the
router.
WIZARD: Allows you to start the fast conguration Wizard.
SETUP: Allows you to congure the basic functions of the router.
ADVANCED: Allows you to congure the advanced functions of
the router.
SERVICE: Allows you to congure extended network features.
FIREWALL: Allows you to secure your router from unauthorized
devices and/or services.
MAINTENANCE: Allows you to manage rmware updates,
passwords, network time, and diagnostics.
14
Congure your router
Fast conguration
The Wizard feature can guide you through the basic conguration of the router step by step. After running the Wizard you can close the web
management page and then start connecting devices to the router.
1. Click the Wizard menu to start the fast conguration.
2. Select or input the information on the page as appropriate to congure the WAN settings. Click Next to proceed.
3. Preview the settings and click Apply Changes to save the settings. Otherwise, click Prev to return to the previous page or click Cancel to cancel the fast conguration.
15
Congure your router

Status

The Status menu allows you to view the information and statistics of
the router. Choose this menu and you can see the next sub-menus:
Device info and Statistics.

Device info: Wireless Router Status

Click the Status menu. The Wireless Router Status page under the Device info sub-menu in the left pane opens, displaying the basic
information of the router, including system, LAN conguration, DNS status and Ethernet WAN interfaces.
16
Congure your router
Status

Statistics

Click the Statistics sub-menu. The page displays the packet statistics for transmission and reception regarding network interface.
17
Congure your router

Setup

The Setup menu allows you to congure the functions of the router. Choose this menu and you can see the next sub-menus: WAN and LAN.
WAN: WAN Conguration
Click the Setup menu. The WAN Conguration page under the
WAN sub-menu in the left pane opens. You can congure the
parameters for the WAN interface of your router, such as channel mode, PPP settings and WAN IP settings.
Auto Bridge: Enable or disable the Auto Bridge Mode. If it is enabled, the child VNT832 router’s DCHP mode will change to DCHP Relay
automatically. See DCHP mode on page 21 for more details.
Default Route Selection: Auto, Specied.
18
Congure your router
Setup
Channel mode: It can be Bridge, IPoE or PPPoE.
Enable NAPT: Enable or disable the NATP function.
PPP User Name: User name of the PPP connection
PPP Password: Password of the PPP connection.
Type (PPP settings): Continuous, Manual or Connect On Demand.
Idle Time (min): The idle time of the PPP connection when the
type is Connect On Demand.
Type (WAN IP settings): Fixed or DHCP.
Local IP address: The IP address of the router.
Remote IP address: The gateway’s IP address of the router.
NetMask: The subnet mask of the router.
Default Route: The mode of the default route of the router.
Unnumbered: Enable or disable IP unnumbered interface
mode.
19
Congure your router
Setup

LAN: LAN Interface Setup

Click the LAN sub-menu in the left pane. The LAN Interface Setup
page opens. You can congure the LAN interface of your router,
such as changing the setting for IP address and subnet mask.
IP Address: The IP address of the router’s LAN interface. The default value is 192.168.1.1.
Subnet Mask: The subnet mask of the router’s LAN interface. The default value is 255.255.255.0.
Secondary IP: If you enable the Secondary IP, you should congure
another IP address and subnet mask for the LAN interface.
MAC Address Control: Select the LAN interface on which you want to run MAC Address Control.
New MAC Address: You can add a new MAC address.
The Current Allowed MAC Address Table shows the current
allowed MAC address list.
20
Congure your router
Setup

LAN: DHCP mode:

Click DHCP in the left pane. The DHCP Mode page opens. On this
page, you can congure the DHCP mode of your router as None,
DHCP Server or DHCP Relay.
DHCP Mode: Select one of the DHCP modes described below:
• None: The router will do nothing when the hosts require an
IP address by DHCP protocol.
DHCP Server: DHCP Server is used to congure correct TCP/
IP protocol related parameters for the computer on you local
network. If you enable the DHCP Server function, you can make the DHCP Server automatically congure the TCP/IP protocol parameters (such as IP address, subnet mask, gateway and DNS servers) for the computer on you local network.
• DHCP Relay: DHCP Relay is used if you are using the other DHCP Server to assign IP address to your Ethernet devices on the LAN. You can set the DHCP Server’s IP address.
21
Congure your router
NOTES
Setup
If you have more than four Ethernet devices and they are connected to the additional VNT832 router(s) you purchased, there is no need to change the DHCP mode setting of the child router(s). Once a child VNT832 router is connected with a parent VNT832 router, the child router enters Auto Bridge Mode, and all Ethernet devices obtain IP addresses from the parent router directly. See Plan
and connect your system on page 4 for more details.
If you have more than four Ethernet devices and you are using an existing non-
VTech router as the parent router and VNT832 router(s) as the child router(s), you need to set the DHCP mode to DHCP Relay for the VNT832 router(s) manually and make sure the non-VTech router has the DHCP setting enabled, so that all Ethernet devices obtain IP addresses from the parent router directly.
IP Pool Range: Enter the range of assignable IP addresses.
Subnet Mask: The subnet mask of the router’s LAN interface.
The default value is 255.255.255.0.
Default Gateway: Enter the IP address of the default gateway.
Max Lease Time: Set the lease time for assigned IP addresses.
When the lease time expires, the router may assign a new address for the client.
Domain Name: Enter the domain name for the router.
DNS Servers: Enter addresses for up to three DNS servers.
22
Congure your router
Setup
LAN: DHCP Static IP Conguration
In the left pane, click DHCP Static. The DHCP Static IP
Conguration page opens. On this page, you can set the DHCP address reservation rules. The DHCP Static IP table shows the reserved IP address and MAC address that have been set up for the DHCP Server.
IP Address: Manually input an IP address to add a static
assignment.
Mac Address: Manually input a MAC address to add a static
assignment.
Click Add to add the static IP and associated MAC address to
the Static IP table. The router searches the relevant entry in
this table to assign an IP address according to the client’s MAC address. If the router cannot nd a corresponding static entry, it will choose an unallocated IP address from DHCP pool assigned
to the client.
23
Congure your router
Setup

WLAN: Wireless Basic Settings

In the left pane, click WLAN. The Wireless Basic Settings page
opens. On this page, you can congure the router if you plan to use the wireless LAN (Wi-Fi) features.
Disable Wireless LAN Interface: Click to disable wireless
functionality.
Band: Select the wireless band standard: 2.4 GHz (B), 2.4 GHz
(G), 2.4 GHz (B+G), 2.4 GHz (N), 2.4 GHz (G+N), 2.4 GHz (B+G+N)
SSID: If necessary, edit the Server Set Identier (SSID), that is,
the Wi-Fi network name
Channel Width: Select your preferred bandwidth: 20MHz,
40MHz, 20/40MHz. The lower bandwidth works best in busy Wi-
Fi environments, and offers increased range.
Control Sideband: When channel width is set to 40MHz, select
the band to be used as the secondary channel: Upper, Lower. For channel numbers up to 7, select Lower; for channels up to
11, select Upper.
24
Congure your router
Setup
Channel Number: Select the channel the router uses for Wi-Fi:
Auto, 5,6,7,8,9,10,11. Unless you have specic requirements to use a specic channel, leave this setting at Auto.
Radio Power (Percent): Select the power level of the Wi-Fi
radio transmitter: 100, 80, 50, 25, 10 percent. Unless you have
issues with signal strength and range, you should leave this setting at default.
Associated Clients: Click the Show Active Clients button to
display the Active Wireless Client Table. This table lists the MAC
address, transmission, reception packet counters and encrypted status for each associated wireless client.

WLAN: Wireless Security Setup

In the left pane, click Security. The Wireless Security Setup page
opens. This page allows you to prevent any unauthorized access to
your wireless network.
25
Congure your router
Setup
SSID Type: Root, VAP0, VAP1, VAP2, VAP3. Selecting Virtual
Access Points VAP0 to VAP3 disables the security settings on this page. You must congure Virtual Access Points and VAP security on the MBSSID page.
Encryption: Select the encryption type: WPA2 Mixed,
WPA2(TKIP) WPA2(AES), WPA(AES), WPA(TKIP), WEP, None. None is not recommended except for certain conguration or
troubleshooting situations.
If you select WEP you must congure key length, key format,
default Tx key, and encryption keys 1 to 4 (use the same number of characters for each key).
Use 802.1x Authentication Mode: Select the authentication
mode: Enterprise (RADIUS) or Personal (Pre-Shared Key). Select Enterprise (RADIUS) if using an external RADIUS server
to authenticate clients.
Pre-Shared Key Format: Select the pre-shared key format:
Passphrase or Hex (64 characters). Passphrase can contain a–z, A–Z, 0–9, and symbols. Hex can contain 0–9, and upper case letters A–F.
Pre-Shared Key: Enter the key for WPA or WEP authentication,
from 8 to 63 characters.
Authentication RADIUS Server: Enter the RADIUS server
settings if using the RADIUS server for wireless client authentication. Port, IP address, Password
26
Congure your router
Setup

WLAN: Wireless Multiple BSSID Setup

In the left pane, click MBSSID. The Wireless Multiple BSSID Setup page opens. This page allows you to set four virtual access points
(VAP0 to VAP3).
Enable VAPn: Enable the virtual access point (VAP).
SSID: Edit the SSID for the enabled VAP.
Broadcast SSID: Set whether the router broadcasts the SSID:
Enable, Disable. When enabled, wireless clients can display the
SSID in their list of available networks.
27
Congure your router
Setup
Relay Blocking: Set whether wireless clients using the same
VAP are visible (and potentially have access) to each other: Enable, Disable
Authentication Type: Select the authentication type: Open
System, Shared Key, Auto

WLAN: Wireless Access Control

In the left pane, click Access Control List. The Wireless Access
Control page opens. On this page, you can specify which clients
can connect to your access point, based on device MAC addresses.
Wireless Access Control Mode: Select the mode for device
access control: Disable, Allow Listed, Deny Listed.
MAC Address: If Allow Listed or Deny Listed are selected,
enter a MAC address for each client you want to allow or deny
access to the network. Click Add after entering each MAC address.
Click Apply Changes to apply the new control mode.
28
Congure your router
Setup

WLAN: Wireless Advanced Settings

In the left pane, click Advanced. The Wireless Advanced Settings page opens. Unless you are a technically advanced user with special requirements for your wireless network, you should not have to change these settings.
Authentication Type: Open System, Shared Key, Auto
Fragment Threshold: Sets the maximum packet size (maximum
transmission unit, or MTU) before data is fragmented into multiple
packets to accommodate devices in the transmission path that
have lower MTU settings: 256–2346. Adjusting the threshold may
correct a high packet error rate, although low settings can reduce performance over a wireless network.
RTS Threshold: Sets the size of Mac protocol data unit (MPDU)
below which a Request to Send/Clear to Send handshake between ADSL modem and router will not be performed: 0–2347 (bytes).
Beacon Interval: Set the frequency of a beacon broadcast by the
access point to synchronize the wireless network: 20–1024 ms
29
Congure your router
Setup
DTIM Interval: Set the frequency of the Delivery Trafc Indication
Message (DTIM): 1–255. When the access point has buffered
broadcast or multicast messages for associated clients, it sends
the next DTIM with a DTIM Interval value. Access point clients will
awaken to receive the broadcast and multicast messages.
Data Rate: Set the data transmission rate: Auto, 1–54M, MCS0–
15. Leaving this setting at Auto will ensure the fastest available
data rate, with automatic fallback to the best possible rate when the access point and client maximum speeds differ.
Preamble Rate: Set the type of the Cyclic Redundancy Check
(used for synchronizing router and clients, and detecting data transmission errors): Long Preamble, Short Preamble. In
general, Long Preamble is compatible with older and newer devices. Long Preamble can be effective when there is network interference or signal strength is low. Short Preamble can improve performance if clients support the Short Preamble type.
Broadcast SSID: Enabled, Disabled
Relay Blocking: Enabled, Disabled
Ethernet to Wireless Blocking: Enabled, Disabled.
Wi Multicast to Unicast: Enable this setting to have the router
switch from multicast media (one media stream to multiple clients) streaming to unicast (multiple one-to-one sessions to multiple clients) streaming: Enabled, Disabled
Aggregation: Enables or disables Aggregated MAC Protocol
Data Unit (AMPDU), which can improve network performance in busy Wi-Fi environments : Enabled, Disabled. Overall, though,
it can hamper performance when Wi-Fi signal is strong and few clients are connected.
Short GI: Enables or disables short Guard Interval (GI): Enabled,
Disabled. Short GI can increase the data rate by about 10% in certain environments, and when using 802.11n and 80211ac only.
30
Congure your router
Setup

WLAN: Wi-Fi Protected Setup

In the left pane, click WPS. The Wi-Fi Protected Setup page opens. WPS is a convenient method for wireless clients to connect to the network.
Disable WPS: Click to disable Wi-Fi Protected Setup. Other
methods of authentication will apply, such as entering a WPA2 passphrase.
WPS Status: Congured, Uncongured.
Self-PIN Number: Set the 8-digit PIN that must be entered for
clients to connect. The default PIN is provided on the label on the bottom of the router.
Push Button Conguration: Click the PBC button to start Wi-
Fi Protected Setup. You have two minutes to nd the available wireless network on your device and connect to the router (you may also need to enter the PIN).
Start PIN: Enter the client device’s WPS PIN. After saving
the client-generated WPS PIN, the client device can discover
this router (some devices will display “WPS available” with the network name) in its list of detected networks. You can then
easily connect to the router on your client device.
31
Congure your router
Setup

WLAN: WDS Settings

In the left pane, click WDS. The WDS Settings page opens.
Wireless Distribution System (WDS) uses wireless media to
communicate with other access points. In this way, you can expand the reach of your wireless network. On this page, you can enable
WDS and add MAC addresses of the other devices/access points
the router will communicate with.
Enable WDS: Click to enable WDS.
MAC Address: Enter the MAC address of another device that
will be another access point connected to the router.
Comment: Enter any notes about the access point device name
or location.
Click Apply Changes to add the new access point to the WDS AP list.
32
Congure your router

Advanced

The Advanced menu allows you to congure the advanced functions
of the router. Choose this menu and you can see the next sub-
menus: Route, NAT, QoS, Port Mapping, Others.
Route: Routing conguration
Click the Route sub-menu in the left pane. The Routing Conguration page opens. On this page, you can enable static
routes, congure routing information, and add and delete IP routes.
Destination: Species the IP network address of the nal destination.
Subnet Mask: Enter the subnet mask for this destination.
Next Hop: Enter the IP address of the gateway. The gateway
is an immediate neighbour of your Router that will forward the packet to the destination. On the LAN, the gateway must be a
router on the same segment as your Router; over Internet (WAN),
the gateway must be the IP address of one of the remote nodes.
Metric: Metric represents the cost of transmission for routing
purposes. IP Routing uses hop count as the measurement of
cost, with a minimum of 1 for directly connected networks. Enter
a number that approximates the cost for this link. The number
needs not to be precise, but it must between 1 and 15. In
practice, 2 or 3 is usually a good number.
Interface: The WAN interface to which a static route is to be applied.
The Static Route Table shows the current static route entries.
33
Congure your router
Advanced
Route: RIP Conguration
Click RIP in the left pane. The RIP Conguration page opens.
Routing Information Protocol (RIP) is an internet protocol you can
setup to share routing table information with other routing devices.
On this page, you can congure the RIP settings such as enabling or
disabling the RIP function.
RIP: Enable or disable the RIP function of the router.
Interface: The interface on which you want to enable RIP.
Recv Version: Indicates the RIP version in which information
must be passed to the device it can be accepted into its routing table.
Send Version: Indicates the RIP version this interface will use
when it sends its route information to the other device.
The RIP Cong List shows the current RIP setting of the
device.
34
Congure your router
Advanced

NAT: DMZ

You can set up the Network Address Translation (NAT) function in
the NAT sub-menu.
Click the NAT sub-menu in the left pane. The DMZ page opens. On
this page, you can congure the DMZ settings. A Demilitarized Zone (DMZ) is a host between a private local
network and the outside public network. Users of the public network
outside the company can access the DMZ host. It allows you to
expose one network user to the internet for some special-purpose
services such as internet gaming or video conferencing. DMZ
hosting forwards all the ports at the same time to one computer. You should assign a static IP address to the destination computer before you use this feature.
DMZ Host IP Address: Enter the specied IP Address for DMZ
host on the LAN side.
35
Congure your router
Advanced

NAT: Virtual server

Click Virtual Server in the left pane. The Virtual Server page
opens. This page allows you to congure the virtual server so that others can access the server through the Gateway.
Usual Service Name & User-dened Service Name: The
name of this virtual server.
Protocol: The protocol of this virtual server used: TCP or UDP.
WAN Setting: The WAN setting of this virtual server used:
Interface or IP address.
WAN Interface: The interface on which the virtual server used
on WAN side.
WAN Port: The open port on WAN side. It can be either a single
port or a port range.
LAN Open Port: Enter the specic start and end port number
you want to forward. If it is one port only, enter the same end port and start port number. For example, if you want to set the FTP virtual server, set the start and end port number to 21.
LAN IP Address: The IP address of the host which provides the
service on LAN side.
The Current Virtual Server Forwarding Table displays the
information about the virtual servers you established.
36
Congure your router
Advanced

NAT: ALG

Click ALG in the left pane. The NAT ALG and Pass-Through
page opens. On this page, you can congure the Application Layer Gateway (ALG) setting.
SIP: Enable.
37
Congure your router
Advanced

NAT: NAT port trigger

Click Port Trigger in the left pane. Port trigger is used to restrict certain types of data packets from your local network to the internet.
Use of such lters can be helpful in securing and restricting your local network. On this page, you can congure the port trigger rules.
Nat Port Trigger: Enable or disable the port trigger function on
the device.
Application Type: Select the service from the Usual Application
Name or dene the name from User-dened Application Name.
Start Match Port / End Match port: The start and end port to
match.
Trigger Protocol: The protocol to trigger the rule. It can be TCP,
UDP or TCP/UDP.
Start Relate Port / End Relate Port: The start and end relate port.
Open Protocol: It can be TCP, UDP or TCP/UDP.
NAT Type: It can be outgoing or incoming.
38
Congure your router
Advanced

NAT: NAT IP mapping

Click Nat IP Mapping in the left pane. NAT IP mapping allows you
to congure one IP pool for specied source IP address from LAN, so a packet whose source IP is in range of the specied address will
select one IP address from the pool for NAT.
Type: The type of this mapping rule. It can be One-to-One,
Many-to-One, Many-to-Many or One-to-Many.
• One-to-One: One local IP will be mapped to one global IP.
Many-to-One: The IP between Local Start IP and Local End
IP will be mapped to a global IP.
Many-to-Many: The IP between Local Start IP and Local End IP will be mapped to the IP between Global Start IP and Global End IP.
One-to-Many: One local IP will be mapped to any of the IP between Global Start IP and Global End IP.
Local Start IP: A local IP address.
Local End IP: A local IP address.
Global Start IP: A global IP address used for NAT.
Global End IP: A global IP address used for NAT.
39
Congure your router
Advanced

QoS: IP QoS

The router provides a control mechanism that serves trafc with different priorities. The trafc is classied by criteria. A classication rule contains three conguration blocks: Quality of Service (QoS) policy, schedule mode and trafc rule. The QoS policy enables you to classify packet on the basis of various elds in the packet. The schedule mode enables you to congure which priority queue you want to use. The trafc rule enables you to assign the precedence or
add marker for different streams.
To congure IP QoS, click the QoS sub-menu in the left pane. The IP QoS page opens. On this page, you can enable or disable the IP
QoS and congure the rules if necessary.
IP QoS: Enable or disable the IP QoS function on the device.
Schedule Mode: The schedule mode of the IP QoS function. It
can be strict prior or WFQ (4:3:2:1).
• Strict Prior: Trafc with different priority will be sent by its priority. The higher priority the trafc is, the higher priority the trafc will be sent out.
WFQ (4:3:2:1): Trafc with different priority will be sent in proportion of its priority. The four priority trafc will be sent out in proportion to 4:3:2:1.
40
Congure your router
Advanced
QoS: IP QoS trafc shaping:
Click Trafc Shaping in the left pane. The IP QoS Trafc Shaping
page opens. The tables on this page are used for trafc control. You can add trafc shaping rules in the list.
41
Congure your router
Advanced
Port Mapping Conguration
The router provides multiple interface groups and supports up to ve interface groups including one default group. Trafc coming from one interface of a group can only be owed to the interfaces in the same interface group. Thus, the device can isolate trafc from group to group for some applications. By default, all the interfaces (LAN and WAN)
belong to the default group, and the other four groups are all empty. It is possible to assign any interface to any group but only one group.
Click the Port Mapping sub-menu in the left pane. The Port
Mapping Conguration page opens.
To manipulate a mapping group:
1. Select a group from the table, then you can see the available
interface (LAN and WAN) and grouped interface list.
2. Select interfaces from the available and grouped interface list and add them to the interface group using the Add> button or delete them using the <Del button.
3. Click Apply Changes to nish the conguration.
42
Congure your router
Advanced

Others: Bridge Setting

Click the Others sub-menu in the left pane. The Bridge Setting
page opens. Here you can congure the bridge parameters and view
the information on the bridge and its attached ports.
Click the Show MACs button and you will see the current Forwarding Table of the router.
Ageing Time: The time for the MAC address to age out. If a frame does not come from a certain MAC address within
the Ageing Time, the bridge will delete that address from the Forwarding Table.
802.1d Spanning Tree: Enable or disable the spanning tree
protocol.
43
Congure your router
Advanced
Others: Client limit conguration
Click Client Limit in the left pane. The Client Limit Conguration page opens. On this page, you can enable or disable the client limit function and set the maximum number of device that can access the internet.
Client Limit Capability: Enable or disable the client limit
function.
Maximum Devices: The maximum number of devices can
access to the Internet.

Others: Telnet

Click Telnet in the left pane. The Telnet Conguration page opens. On this page, you can enable or disable the Telnet function.
44
Congure your router

Service

Choose the Service menu and you can see the next sub-menus:
UPnP, DNS, DDNS and USB Storage.

UPnP

Universal Plug and Play networking protocol (UPnP) is a feature that
requires the operating system to support the UPnP application. LAN
hosts can request a specic port translation on router by UPnP, so
the external hosts can access the resources on the internal hosts when needed.
Click the UPnP sub-menu in the left pane. The UPnP Conguration
page opens. On this page, you can congure the Universal Plug and
Play networking protocol.
UPnP: Enable or disable the UPnP function.
WAN Interface: Choose which interface runs the UPnP function.
45
Congure your router
Service
DNS Conguration
Click the DNS sub-menu in the left pane. The DNS Conguration
page opens. On this page, you can congure the IP address of the
DNS server for DNS relay.
Attain DNS Automatically: The device will use the DNS
servers which are obtained by the WAN interface via the auto-
conguration mechanism.
Set DNS Manually: Congure the DNS IP address manually.
46
Congure your router
Service
Dynamic DNS Conguration
Dynamic Domain Name Server (DDNS) allows you to point a
hostname to a dynamic or static IP address or URL.
Click the DDNS sub-menu in the left pane. The Dynamic DNS
Conguration page opens. On this page, you can congure the
DDNS settings.
DDNS provider: There are two DDNS providers to be selected in order to register your device: DynDNS.org and TZO.
Hostname: Domain name to be registered with the DDNS server.
Interface: The WAN interface over which your device will be
accessed.
Enable: Enable or disable the registration account for the DDNS
server.
Username: User name assigned by the DDNS provider.
Password: Password assigned by the DDNS provider.
47
Congure your router
Service

USB Storage

Click the USB Storage sub-menu in the left pane. The USB Storage page opens. On this page, you can enable or disable USB
functionality.
Once enabled, you can connect a USB drive to the router and share les (via FTP) between devices connected to the network.
To share les on a connected USB drive:
1. In the address eld of your web browser, enter ftp:// followed by the IP address of the router (usually 192.168.1.1).
2. Log in to the router using your administrator account username and password.
The top-level folder of your USB drive should appear in your
browser.
3. From there, you can navigate to and access the desired les
and folders on your USB drive.
NOTE
In order to upload and download les, use your preferred FTP client.
48
Congure your router

Firewall

The Firewall menu includes the following sub-menus: MAC Filter, IP/Port Filter, URL Filter and DoS.
MAC lter
In order to manage your local network better, you can use the MAC address lter function to control internet access.

Click the MAC Filter sub-menu in the left pane. The MAC Filtering

page opens. On this page, you can set the MAC ltering rules.
Outgoing/Incoming Default Policy: The default action of outgoing/incoming connection. It can be Deny or Allow. If the connection does not match any MAC ltering rules, the router will
handle the connection with the default action you have set.
Direction: The direction of the lter entry (Outgoing or Incoming).
Action: The action of the lter entry. It can be Deny or Allow. If
the action is Deny, the connection matching the lter rule will be denied; if the action is Allow, the connection matching the lter
rule will be allowed.
49
Congure your router
Firewall
Source MAC: The source MAC address of the lter entry. An empty eld means it matches any source MAC address.
Destination MAC: The destination MAC address of the lter entry. An empty eld means it matches any destination MAC
address.
The Current MAC Filter Table shows the current MAC ltering rules. You can delete the entry on the list.
IP/Port lter

Click the IP/Port Filter sub-menu in the left pane. The IP/Port Filtering

page opens. On this page, you can set the IP/Port lter rules to secure
or restrict your local network. The default actions of the outgoing and incoming connection are shown on the top of the page.
Rule Action: The lter mode of this entry. It can be Permit or Deny. If the mode is Permit, the IP connection that matches the
rule will be permitted; if the mode is Deny, the IP connection that matches the rule will be denied.
50
Congure your router
Firewall
IP/Port ltering (continued):
Protocol: The protocol of this entry. It can be IP, ICMP, TCP or UDP.
Direction: The direction of this entry. It can be Upstream or
Downstream.
Source IP Address/ Mask Address: The source IP address
and mask address of the entry.
Dest IP Address/ Mask Address: The destination IP address
and mask address of the entry.
SPort: If the protocol is TCP or UDP, you should set the source
port of the entry. It can be a single port or a port range.
DPort: If the protocol is TCP or UDP, you should set the
destination port of the entry. It can be a single port or a port range.
Enable: Enable or disable this lter entry.
The Current Filter table shows the current lter rules. You can enable or disable or delete the lter entry.
51
Congure your router
Firewall
URL lter
In order to manage the site control of your local LAN client, you
can use the URL ltering function to specify which site(s) cannot be
accessed.

Click the URL Filter sub-menu in the left pane. The URL Blocking Conguration page opens. On this page, you can enable or disable

the URL ltering function and add or delete the ltered keywords.
URL Blocking Capability: Enable or disable the URL ltering
function. If it is enabled, the access to the site which matches
the keyword will be blocked by the router; if it is disabled,
nothing will be done.
Keyword: The keyword of the site you want to block.
The URL Blocking Table shows the current URL ltering entry. You can delete the selected entry.
52
Congure your router
Firewall
DoS
A Denial-of-Service (DoS) attack is characterized by an explicit
attempt by hackers to prevent legitimate users of a service from using that service.
The router provides a protection of DoS attack.
Click the DoS sub-menu in the left pane. The DoS setting page opens. On this page, you can enable or disable the DoS prevention,
congure the DoS parameters and specify the hack item.
53
Congure your router

Maintenance

Choose the Maintenance menu and you can see the next sub­menus: Update, Password, Reboot, Time, Log and Diagnostics.
Update: Upgrade rmware
The router supports rmware upgrade from HTTP.
Click the Update sub-menu in the left pane. The Upgrade Firmware
page opens. On this page, you can upgrade the router rmware. Make sure the rmware or ROM le you want to use is on the local hard drive of your computer. Click Browse to nd the local hard drive and locate the rmware or ROM le to be used for upgrade.
To upgrade the router’s rmware:
1. Download a more recent rmware upgrade le.
2. Click the Browse... button.
3. Choose the update le and click Open.
54
Congure your router
NOTES
Maintenance
4. Click the Upload button.
5. When the conrmation message appears, click OK to proceed.
6. After the rmware le is uploaded, the system starts a 30-second countdown and then reboots. You need to login to the
web management page again.
After the rmware is upgraded, we recommend resetting the router to default settings.
For the router’s back-end rmware upgrade, ensure the FTP server option is
enabled under the Service menu. See FTP server on page 36 for details.
55
Congure your router
Maintenance

Update: Backup/restore settings:

Click Backup/Restore in the left pane. The Backup/Restore Settings page opens. On this page, you can save the current
conguration settings to a le or restore the settings from a conguration le.
To back up the router’s current settings:
1. Click the Save... button.
2. Click Save to save the le as the appointed le.
56
Congure your router
Maintenance
To restore the router’s current settings:
1. Click the Browse... button.
2. Choose the le which you have saved and click Open.
3. Click Upload.
4. A pop-up window will appear asking for conrmation of restoring the settings. Click OK to proceed.
5. After the le is uploaded, the system starts a countdown and
then reboots. You need to login to the web management page again.
57
Congure your router
Maintenance
Password: User account conguration
Click the Password sub-menu in the left pane. The User Account Conguration page opens. On this page, you can add a user
account to access the web management page and modify the
password of the specied user.
To create an account:
1. Type a user name in the User Name input box, and then enter a password in the New Password and Conrm Password input boxes.
2. Click Add to create the new user account.
58
Congure your router
NOTE
Maintenance
To change the password of an account:
1. Select an account for which you want to change the password.
2. Fill in the Old Password, New Password and Conrm Password input boxes, and then click Modify to save it.
• If you login to the web management page with an administrative account, you can
change the password of all accounts. The default user name is admin and the password is 12345.
59
Congure your router
Maintenance

Reboot

Click the Reboot sub-menu in the left pane. The Reboot page opens. On this page, you can reboot your system or restore the router to default settings.
60
Congure your router
Maintenance

Time

Simple Network Timing Protocol (SNTP) is a protocol used to synchronize the system time with the public SNTP server.
System time conguration:
Click the Time sub-menu in the left pane. The System Time Conguration page opens. On this page, you can congure the
system time.
Server/Server2: The IP address or the host name of the NTP
server.
Interval: The interval time of NTP function
Time Zone: The time zone in which the device resides.
When you set the NTP conguration correctly, press the button Get GMT Time to start the NTP function. Then, you can see the
GMT time obtained from NTP server.
61
Congure your router
Maintenance

Log: Log setting

Click the Log sub-menu in the left pane. The Log Setting page
opens. On this page, you can congure the parameters of the
system log and view the system log information.

Diagnostics: Ping

The router provides several useful diagnostic tools.
Click the Diagnostics sub-menu in the left pane. The Ping Diagnostic page opens. On this page, you can use the ping
command to send a message to the host you specied.
62
Congure your router
Maintenance

Diagnostics: Traceroute

The router provides a trace route command to measure the route
path and transit time of packets across an Internet Protocol (IP)
network.
Click Traceroute in the left pane. The Traceroute Diagnostic page opens. On this page, you can specify an IP address or host to run trace route command.
Host: An IP address or host name you want to run trace route
command.
NumberofTries: The number of tries.
Timeout: The time for the trace route command timeout.
Datasize: Data size of the trace route packet.
DSCP: The value of DSCP.
MaxHopCount: The maximum hop count.
Interface: The interface to which the trace route is to be applied.
63
Congure your router
Maintenance

Diagnostics: Diagnostic test

The Diagnostic Test allows you to test your DSL connection of the physical layer and protocol layer for both LAN and WAN sides.
Click Diag-Test in the left pane. The Diagnostic Test page opens. On this page, you can select an interface to run the diagnostic test.
Click the Run Diagnostic Test button to start the test. The test result will display after several minutes.
64

Appendix

Frequently asked questions

Below are the questions most frequently asked about the router. If you cannot nd the answer to your question, visit our website at
businessphones.vtech.com or call 1 (888) 370-2006 for customer service.
My router does not work.
Make sure you install the router properly, and the electrical outlet is not controlled by a wall switch.
Make sure the router is powered on and the light is on.
My router cannot load data from the Internet.
Make sure you connect the WAN port properly. DO NOT mix up the WAN port with the LAN ports.
Disconnect and then reconnect the power adapter, and then wait for a while for the router to restart. Observe the WAN light; it ashes when the router receives data.
Disconnect the Ethernet cable from the router and connect it to a different router. If there is no signal on that router either, the problem is in your wiring or local service. Contact your Internet service provider.
Your Ethernet cable might be defective. Try installing a new one.
How do I restore my router to its factory default settings?
When the router is powered on, use a narrow-pointed object to press and hold the Reset button, and then wait for a while for the router to restart.
NOTE
• After the router resets to default settings, use the default user name and
password to login to the web management page.
What can I do if I forgot my password?
Restore the router to factory default settings. After the router restarts, use the default user name and password to log in to the web management page.
What can I do if my Ethernet devices cannot obtain IP addresses?
Make sure you install the router and connect it with your Ethernet devices properly. See “Connect your system” on page 5 for details.
If you have more than four Ethernet devices, use a narrow-pointed
object to press and hold the Reset button, and then wait for a while for
the router to restart.
65
Appendix

FCC part 15

This equipment has been tested and found to comply with the
requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modications to this equipment not
expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B)
66
Appendix

For cETL compliance only

Mesures de sécurité importantes

Lorsque vous utilisez votre appareil, vous devriez toujours suivre certaines mesures de précaution de base an de réduire les risques d’incendie, d’électrocution et de blessures corporelles, dont ceux qui suivent :
Information relative à la sécurité
1. Lisez et comprenez bien toutes les instructions.
2. N’utilisez pas cet appareil près de l’eau ni de toute autre source d’humidité, par exemple, près
d’une baignoire, cuve à lessive, évier de cuisine, dans un sous-sol humide ni près d’une piscine,
dans un soussol humide ou une douche.
3. Ne déposez pas ce téléphone sur un chariot, support ou table chancelants. L’appareil pourrait
tomber et être sérieusement endommagé.
4. MISE EN GARDE : N’utilisez que les adaptateurs inclus avec ce produit. L’utilisation d’un
adaptateur dont la polarité ou la tension serait inadéquate risque d’endommager sérieusement le produit et mettre votre sécurité en péril. Adaptateur : Entrée 100-240V CA 800 mA 50/60 Hz; Sortie : 12 V CC 2000 mA
5. Lorsqu’ils sont branchés dans une prise de courant, les adaptateurs secteur ont été conçus pour
être orientés correctement, soit à la verticale ou au plancher. Les broches n’ont pas été conçues pour supporter le poids du bloc d’alimentation et le maintenir en place si celuici est branché dans
une prise au plafond, sous une table ou dans un meuble.
6. Pour les PRODUITS À BRANCHER À UNE PRISE DE COURANT, la prise de courant doit être
installée près du produit, an d’assurer une accessibilité sécuritaire à la prise de courant.
7. Débranchez ce produit de la prise de courant avant de procéder au nettoyage. N’utilisez pas de
nettoyants en aérosols. Utilisez un chiffon humide pour le nettoyer.
8. Ne coupez pas les cordons d’alimentation pour remplacer les ches, car ceci peut présenter un
danger potentiel.
9. Ne laissez aucun objet reposer ni appuyer sur le cordon d’alimentation. N’installez pas cet appareil
dans un endroit où l’on risque d’écraser le cordon d’alimentation ou de le piétiner.
10. Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur l’étiquette. Si vous
ne connaissez pas le type d’alimentation que vous possédez à votre domicile, consultez votre marchand ou votre compagnie locale d’électricité.
11. Ne surchargez pas les prises de courant murales ni les rallonges électriques.
12. Les trous et ouvertures du boîtier, situés à l’arrière de l’appareil ou sous celui-ci, servent à aérer
l’appareil. Pour l’empêcher de surchauffer, ne bloquez sous aucun prétexte ces ouvertures et n’empêchez pas l’aération adéquate de l’appareil en le plaçant sur un lit, divan, tapis ou toute autre surface similaire. De même, ne le positionnez pas à proximité ni au- dessus d’une source de chaleur ou d’un calorifère. De plus, ne placez pas l’appareil dans un endroit avant de vous assurer
qu’il y ait une bonne circulation d’air.
13. N’enfoncez jamais d’objets à travers les ouvertures de cet appareil, car ils pourraient entrer en
contact avec des points de tension dangereux ou causer des courts-circuits qui peuvent dégénérer en incendies ou en risques d’électrocution. Ne renversez jamais de liquide dans ce produit.
14. An de réduire les risques d’électrocution, ne démontez pas cet appareil, mais apportez-le dans
un centre de service autorisé. L’ouverture du boîtier ou le retrait de toutes pièces que contient cet appareil, à l’exception de l’accès autorisé à certaines portes ou ouvertures, risque de vous exposer
à des points de tension dangereux ou d’autres dangers. Un remontage incorrect peut par la suite
présenter des risques d’électrocution.
15. Examinez les composantes an de vérier si celles-ci ne sont pas endommagées.
CONSERVEZ CES INSTRUCTIONS
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Appendix

For cETL compliance only

Champs électromagnétiques (EMF)
Ce produit de VTech est conforme à toutes les normes se rapportant aux champs électromagnétiques (EMF) standard. Si vous le manipulez correctement en suivant les instructions de ce guide, son utilisation sera sécuritaire pendant de nombreuses années, selon les meilleures évidences scientiques dont nous disposons aujourd’hui.
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Appendix

Limited Warranty

1. What does this limited warranty cover?
The manufacturer of this VTech product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following
terms and conditions, when installed and used normally and in accordance with the PRODUCT
operating instructions. This limited warranty extends only to the CONSUMER for products
purchased and used in the United States of America and Canada.
2. What will VTech do if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a materially defective PRODUCT. If we repair the PRODUCT,
we may use new or refurbished replacement parts. If we choose to replace the PRODUCT, we may replace it with a new or refurbished PRODUCT of the same or similar design. We will retain
defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at VTech’s option, is your exclusive remedy. VTech will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for TWO (2) YEARS from the date of purchase. If VTech repairs or replaces a materially defective PRODUCT under the terms of this
limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a
period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original two-year limited warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, re, water, or other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modication by anyone other than an authorized service representative of VTech; or
PRODUCT to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-VTech accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or
PRODUCT returned without a valid proof of purchase (see item 6 on the next page); or
Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.
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Appendix
Limited Warranty
5. How do you get warranty service?
To obtain warranty service, visit businessphones.vtech.com or call 1 (888) 370-2006.
NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of the
PRODUCT(s) to the service location. VTech will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. VTech assumes
no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by
this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair
activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
Return the entire original package and contents including the PRODUCT to the VTech service location along with a description of the malfunction or difculty; and
Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this PRODUCT. VTech provides no other warranties for this PRODUCT. The warranty exclusively describes all of VTech’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication.
State/Provincial Law rights: This warranty gives you specic legal rights, and you may also have
other rights which vary from state to state or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is t for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost prots or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
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Appendix
Technical specications
Operating temperature 34°F - 104°F
0°C - 40°C
Power requirements Input: 100-240V AC 500mA 50/60Hz
Output: 12V DC 1000mA
Network Ethernet ports 10/100 Mbps RJ-45 Ports
71
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The Wi-Fi CERTIFIED™ Logo is a certication mark of Wi-Fi Alliance®.
VTECH COMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications Inc., Beaverton, Oregon 97008. VTech is a registered trademark of VTech Holdings Limited. Copyright © 2016 for VTECH COMMUNICATIONS LTD. All rights reserved. Version 1, 12/16
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