Vtech tz2551 User Manual
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of fire, electric shock and injury including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen
sink, or swimming pool).
5. Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided
for ventilation. To protect it from overheating, these openings must not
be blocked by placing the product on the bed, sofa, rug, or other similar
surface. This product should never be placed near or over a radiator or
heat register. This product should not be placed in a built-in installation
where proper ventilation is not provided.
7. This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by persons walking on it.
9. Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could result
in a risk of fire or electric shock. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product,
but take it to an authorized service facility. Opening or removing cabinet
parts other than specified access doors may expose you to dangerous
voltages or other risks. Incorrect reassembling can cause electric shock
when the appliance is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the
risk of fire or electric shock.
12. Unplug this product from the wall outlet and refer servicing to an authorized
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Important Safety Instructions
service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the
operating instructions, because improper adjustment of other controls
may result in damage and will often require extensive work by an
authorized technician to restore the product to normal operation.
E. If the product has been dropped and the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lighting.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
If you have questions about this product,
or if you're having difficulty with setup or
operation, do not return your phone to the
store. Call our Customer Support Center
at:
1-800-595-9511
In Canada, call
1-800-267-7377
SAVE THESE INSTRUCTIONS
2
Before You Begin
Enhanced 2.4GHz Technology - Dual Band transmission combines the best
of 2.4GHz and 900MHz technologies, providing enhanced performance over
standard cordless telephones.
About Caller Identification (Caller ID)
This product has a Caller ID with Call Waiting feature that works with
service from your local phone service provider.
Caller ID with Call Waiting lets you see who’s calling before you answer the phone,
even when you’re on another call.
You may need to change your phone service to use this feature. Contact your phone
service provider if:
• You have both Caller ID and Call Waiting, but as separate services
(you may need combined service)
• You have only Caller ID service, or only Call Waiting service.
• You don’t subscribe to any Caller ID or Call Waiting services.
You can use this product with regular Caller ID service, and you can use this product’s
other features without subscribing to either Caller ID or combined Caller ID with Call
Waiting service.
There are fees for Caller ID services, and they may not be available in all areas.
This product can provide information only if both you and the caller are in areas offering
Caller ID service, and if both telephone companies use compatible equipment.
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Before You Begin
Parts Check List:
1. Base Unit
2. Handset
3. AC Power Adaptor
4. Telephone Line Cord
To purchase replacement battery packs, call VTech Communications, Inc.
at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd.
at 1-800-267-7377.
5. Battery Pack
6. Belt Clip
7. User’s Manual
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Installation
Before Y ou Install
1 Choose a location for the Base near an electrical outlet and a
telephone jack.
This phone requires a modular telephone jack and a standard electrical
outlet (110v AC) not controlled by a wall switch.
2 Install the Handset battery.
Use only VTech battery.
a)Remove battery
compartment cover
by pressing on the
indentation and
sliding downward.
Getting Started
b)Align the two holes in the plug with the
socket pins, then snap the plug into
place.
c)Place the Battery Pack in the
compartment with the wires in the lower
right corner. Angle the top of the Battery
Pack under the top claws first, then snap
the bottom of the pack in. Place the
wires under the guide, located below
the Battery Pack.
d)Replace cover by sliding it up into place.
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Installation
3 Attach Belt Clip to the cordless Handset (optional).
Getting Started
To attach To remove
NOTE: Install the Base Unit away from electronic equipment such as personal
computers, television sets or microwave ovens. Avoid excessive heat, cold,
dust or moisture.
T able/Desk Installation
Standard
electrical outlet
Connect the power cord.
6
Modular
telephone
jack
After charging the
Battery Pack for 12
hours, Connect the
telephone line cord.
Installation
4 Charge the Handset Battery.
Place the Handset in the Base. Charge the battery for at least 12 hours the
first time.
5 Check for Dial Tone.
After the battery is charged, pick up the handset and press PHONE; you should
hear a dial tone.
6 Set the Dial Mode.
If you have touch tone service, the phone is ready to use as soon as the
battery is charged.
If you have dial pulse (rotary) service, you’ll need to change the dial mode.
• Press PROG/CHAN on the Handset to enter programming mode.
• Press or until the screen displays DIAL MODE: and the
currently selected mode.
• Press SELECT. The current setting blinks.
• Press to select TONE or PULSE.
• Press SELECT to save the displayed mode.
7 Set Time and Date
If you subscribe to Caller ID service, the date and time will be set automatically with the
first incoming call.
If you do not have Caller ID service, you can set the date and time manually.
• Press PROG/CHAN then press or until DATE/TIME is displayed. Press
SELECT.
• The month is flashing. Press or until the screen displays the correct month.
Press SELECT.
• The day is flashing. Press
Press SELECT.
• The hour is flashing. Press
Press SELECT.
• The minute is flashing. Press
Press SELECT.
• AM or PM is flashing. Press
Press SELECT.
or until the screen displays the correct day.
or until the screen displays the correct hour.
or until the screen displays the correct minute.
or to choose between AM or PM .
Getting Started
7
Installation
Wall Mounting
You can obtain a wall mounting accessory by calling 1-800-595-9511. In Canada,
call 1-800-267-7377
The Wall Mount bracket is designed for use on standard Wall Mount plates only.
Getting Started
1. Line up the tabs on the wall mount bracket with the slots on the bottom of the
Base Unit. Snap the bracket firmly in place.
2. Plug the AC adapter into an electrical outlet, and the DC connector to the
Base. If the battery pack has not been previously charged, place the Handset in the cradle, and allow it to charge for 12 hours.
3. Connect the telephone line cord to the jack on the Base, and the other end
to the wall jack.
4. Mount the Base on the wall. Position the Base Unit so the mounting studs
will fit into the holes on the wall mount bracket. Slide the Base Unit down on
the mounting studs until it locks into place.
.
a) Align holes on bracket with
mounting studs on wall plate.
b) Slide bracket down on studs
until it locks into place.
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Using The Telezapper® Feature
General Information
The TeleZapper feature in your tz 2551 is a patented device that helps you eliminate
many of those annoying telemarketing calls.
• The TeleZapper feature in your tz 2551 covers all the telephones and answering
machines connected to that line in your home or office.
• When you or your answering machine picks up the phone, the TeleZapper
emits a special tone that fools the computer into thinking your number is disconnected.
• Instead of connecting you to a salesperson, the computer drops the call and
stores your number as disconnected in its database.
• As your number is eliminated from more and more lists, those annoying
computer generated calls just about stop altogether.
• The TeleZapper won’t interfere with manually dialed calls, or with answering machines, Caller ID or Call Waiting.
• Once you’ve activated the TeleZapper feature in your tz 2551, keep in
mind that if you answer your telephone and there’s no one there, the odds
are that you just “zapped” a telemarketer. After a few weeks, you’ll notice
that you are receiving fewer and fewer of these calls.
• The TeleZapper even works with your answering machine to “zap”
telemarketers when you are away or when you prefer not to answer the phone.
When your answering machine pick up a call for you, the TeleZapper emits
its special tone to “zap” the telemarketer. We recommend that you rerecord your message and delay speaking for a few seconds to allow time for
the TeleZapper tone prior to the start of your recorded message.
Programming Instructions
The TeleZapper feature in your tz 2551 has two levels of privacy to help “zap” computer dialed telemarketing calls. Your tz 2551 is shipped with the BASIC level of privacy activated, which will help with the majority of telemarketing calls. At this level, the
TeleZapper feature will emit a single tone, which is the first of three (3) tones for the
disconnected signal. The ADVANCED level of privacy will switch the TeleZapper feature to all three tones of the disconnected signal and will “zap” even more telemarketing
calls. Here are instructions to switch from BASIC to ADVANCED privacy or to disable
the feature.
1. Press PROG/CHAN, then press
2. Press SELECT. The current option is flashing.
3. Use
4. Press SELECT to activate the selected option.
or to choose BAS, ADV or OFF.
until the screen displays TELEZAPPER: BAS.
Getting Started
NOTE: If you are dialing in Pulse (rotary) mode from another phone sharing the
same line, your TeleZapper feature must be set to either BASIC or OFF.
TeleZapper Q&A:
Q. How does the TeleZapper feature work?
A. The TeleZapper uses the technology of telemarketers’ automatic dialing equipment
against them. When you or your answering machine picks up a call, the TeleZapper
emits a special tone that ‘fools’ the computer into thinking your number is disconnected.
Instead of connecting you to a salesperson, the computer stores your number as
disconnected in its database.
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Using The Telezapper® Feature
Over time, as your number is removed from more and more databases, you’ll see
a dramatic decrease in the number of annoying telemarketing calls you receive.
Q. How do I know when I’ve “zapped” a telemarketer?
A. If you answer your telephone and there’s no one there, the odds are that you just
“zapped” a telemarketer. Quite often you will see the caller ID from such a call is
“unavailable.” After a few weeks, you will notice that you receive fewer and fewer of
these calls.
Getting Started
Q. Do I need one for each telephone or telephone jack in my home or office?
A. No. One tz 2551 with the TeleZapper feature covers ALL telephones and answering machines connected to the same line (telephone number). If you have two
lines, you need an additional unit for your other line.
Q. Will it interfere with my computer or fax machine?
A. No. The TeleZapper does not interfere with the operation of your computer, your fax
machine or other telecommunications or electronic equipment. It plays the tone
briefly when the line is answered, then goes to “sleep” waiting for the next call.
Q. Will it interfere with my answering machine?
A. No. This is the best way to use your TeleZapper feature. Let your answering ma chine pick up the line, the TeleZapper feature “zaps” the telemarketer, and you
were not bothered at all! You will need to delay your message for a few seconds to
allow the tone to play. A caller who wishes to leave a message on your answering
machine will hear a short tone followed by your recording.
NOTE: With your TeleZapper feature set to ADV (Advanced), if your answering
device ‘answers’ the call before you do, the answering device may not automatically stop once you’ve answered (if your answering device has an ‘Auto Stop’ feature). You would need to press ‘PLAY/STOP’ on the answering device to return it to
the idle, or sleep mode. With the TeleZapper set to BAS (Basic), your answering
system’s Auto Stop feature should function normally when you pick up a call.
Q. I have voicemail from the telephone company. Will it work with this?
A. Yes and No. Your telephone must go “off-hook” for the TeleZapper to emit its
tone. As long as you pick up a call, the phone goes “off-hook” and the TeleZapper
emits its tone to “zap” telemarketers. If, instead, the telephone company “answers”
your calls through voicemail, your phone does not go “off-hook” and the TeleZapper
cannot emit its tone. The TeleZapper will not interfere with the normal operation of
your voicemail.
Q. Will the TeleZapper “zap” calls from anyone other than telemarketers?
A. The TeleZapper is designed to “zap” calls made by predictive dialer computers
by doing two things: first, by disconnecting predictive-dialed calls before you can be
connected to a live telemarketer, and, second, by deleting your phone number from
telemarketing computer lists. Whether the TeleZapper will affect computer-dialed
calls from other sources depends on the type of computer equipment and how that
equipment is being used. Therefore, it may also “zap” calls from businesses and
organizations that use predictive dialing systems – not just telemarketers. Many
companies and organizations do not rely entirely on computerized calling systems
to reach you. Most have secondary means in place to contact or notify people with
important information. Furthermore, these organizations can always contact you by
simply dialing your phone number manually. Manually dialed calls will not be zapped.
As such, you can contact businesses and organizations to determine if they use
predictive dialers and, if so, to ask that your phone number be manually dialed or
that alternate means be used in order to contact you.
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Telephone Operation
Answer a Call
Press any key
except OFF.
Hold
Press to put a
call on hold.
Press again to
release hold
-OR-
Lift the Handset
of an extension.
Handset V olume
While on a call,
adjust volume
of what you hear.
Select
Use SELECT in
conjunction with
PROG/CHAN
during Handset
programming
.
Make a Call
Press PHONE, then
dial the number
-OR-
Dial the number (use
to backspace and
correct digits), then
press PHONE to call.
Flash/Call Waiting
Access special
telephone company
subscriber services.
Memory
Press MEM to
program and access
names and numbers in
Telephone Memory.
End a Call
Press OFF
-OR-
Place Handset
programming.
Cancel a page.
Press PHONE, then
press REDIAL/PAUSE
to call last number
dialed (up to 32 digits).
-OR-
Press REDIAL/PAUSE,
then press PHONE to
call last number dialed.
Program / Channel
Switch to a clearer
channel while on a call.
Enter programming mode with
Handset idle(on hook)
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in Base.
Exit
Redial
Basic Operation
Telephone Operation
In Use/Charging
Flashes in cadence with the inbound ringing.
Flashes slowly when the Handset is in use.
Flashes rapidly when a call is on hold.
Glows steadily when the Handset is charging.
Basic Operation
Page/Handset Locator
Press to page the Handset for up to
60 seconds. Press again to cancel,
or press OFF on Handset.
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Telephone Operation
Handset Ringer Style/Battery Save
You can select from four different Handset ringer styles, or turn the ringer off and
extend the battery life.
1 Make sure the Handset is off.
2 Press PROG/CHAN to enter programming mode.
3 Press until the screen displays RINGER:.
4 Press SELECT. The current setting blinks, and you will hear a sample of the ring.
5 Press or to select RINGER:1, 2, 3, 4 or OFF. You will hear a sample of
each ring.
6 Press SELECT to choose the displayed ringer setting.
Temporary T one Dialing
If you have dial pulse (rotary) service, you can change from dial pulse to touch
tone dialing during a call by pressing *TONE. This is useful if you need to send
touch tone signals for access to telephone banking or long-distance services.
1 Dial the number.
2 Press *TONE. Buttons pressed after this send touch tone signals.
3 After you hang up, the phone automatically returns to dial pulse (rotary)
service.
Headset Jack
You can use this telephone hands-free when you install any VTech 2.5 mm
Headset, purchased separately.
Plug the headset into the jack located
on the right side of the Handset
(under the small rubber flap).
Do not force the connection,
but make sure the plug
fits securely.
Basic Operation
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Telephone Operation
Operating Range
This cordless telephone operates within the maximum power allowed by the
Federal Communications Commission (FCC). Even so, this Handset and Base
can communicate over only a certain distance — which can vary with the
locations of the Base and Handset, the weather, and the construction of your
home or office.
If you receive a call while you are out of range, the Handset might not ring — or
if it does ring, the call might not connect when you press PHONE. Move closer to
the Base, then press PHONE to answer the call.
If you move out of range during a phone conversation, you might hear noise or
interference. To improve reception, move closer to the Base.
If you move out of range without pressing OFF, your phone will be left “off the
hook.” To hang up properly, walk back into range, periodically pressing OFF.
Display Screen Messages
Screen Displays: When:
Screen Displays: When
** RINGING ** There is a call coming in.
Basic Operation
CONNECTING... The Handset is waiting for a dial tone.
PHONE ON The Handset is in use.
** PAGING ** The Base is paging the Handset.
HOLD There is a call on hold.
BATTERY LOW The Battery Pack needs to be recharged.
SCANNING... The Handset is changing to another chan
nel.
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