VTech SN6197 User Manual

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Complete user’s manual

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Models: SN1196/SN1197/SN6196/

SN6196-2/SN6197/SN6197-2

Congratulations

Compatible with

Hearing Aid T-Coil

TIA-1083

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on pages 141-142 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at

In Canada, visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR efficiency guidelines.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

label indicating it meets the latest energy

www.vtechphones.com.

Visit www.vtechphones.com.

Registration

Product news

Learn about the latest VTech products.

Parts checklist

SN1196/SN1197

Telephone base Corded handset

Pendant belt clipPendant charger with

charger adapter

Quick start guide

Telephone line cord Quick start guide Abridged user’s manual

Pendant with lanyard

Telephone base power adapter

Abridged user’s manual

Parts checklist

SN6196/SN6196-2/SN6197/SN6197-2

Telephone base Corded handset

Cordless handset

(1 for SN6196/SN6197) (2 for SN6196-2/SN6197-2)

Battery compartment cover Pendant belt clip

(1 for SN6196/SN6197) (2 for SN6196-2/SN6197-2)

Handset charger with charger adapter

(1 for SN6196/SN6197) (2 for SN6196-2/SN6197-2)

Battery

(1 for SN6196/SN6197) (2 for SN6196-2/SN6197-2)

Quick start guide

Pendant with lanyard

Pendant charger with charger adapter

Abridged user’s manual

Telephone base power adapter

Telephone line cord

Quick start guide

Abridged user’s manual

Table of contents

Getting started ...................... 1

Telephone base installation ........ 1

Telephone base backup battery

installation ................................ 2

Handset battery installation ........ 3

Handset charger installation ....... 4

Pendant charger installation ....... 5

Pendant attachment ................... 6

Handset battery charging ........... 7

Pendant battery charging ........... 8

Installation options ...................... 9

Tabletop to wall mount

installation ................................ 9

Wall mount to tabletop

installation .............................. 11

Are you a new cable or VoIP

subscriber? ............................ 13

Did you subscribe to voicemail

service from your telephone

service provider? .................... 14

Expand your telephone

system .................................... 15

Add and register a handset ...... 15

Add and register a pendant ...... 16

Deregister all devices ............... 18

Telephone base layout ............. 19

Pendant layout.......................... 23

Handset layout.......................... 24

Telephone settings ............. 27

Photo speed dial ....................... 27

Using the menu ........................ 32

Ringer volume .......................... 33

Ringer tone ............................... 34

Set date and time ..................... 35

Voice Announce caller ID ........ 36

LCD language........................... 38

Talking digit .............................. 39

Voicemail number ..................... 40

Clear voicemail indicators......... 42

Rename base/handset ............. 43

Key tone ................................... 43

Use caller ID to automatically

set date and time ................... 44

Home area code ....................... 45

Dial mode ................................. 46

Quiet mode ............................... 47

Voice command ........................ 48

Happy message........................ 49

Telephone operation .......... 50

Make a call ............................... 50

Predial a call ............................. 50

Answer a call ............................ 51

End a call .................................. 51

Speakerphone .......................... 51

Equalizer................................... 52

Audio Assist ............................. 53

Volume control.......................... 54

Mute.......................................... 54

Call waiting ............................... 55

Temporary ringer silencing ....... 55

Redial ....................................... 56

Temporary tone dialing ............. 57

Check voicemail ....................... 58

Web address ............................ 58

Chain dialing ............................. 59

Table of contents

Transfer a call ........................... 60

Find handset/pendant ............... 62

Multiple handset use .......... 63

Join a call in progress ............... 63

Intercom.................................... 64

Answer an incoming call during

an intercom call ...................... 68

Transfer a call during an

intercom call ........................... 69

Phonebook .......................... 73

About the phonebook ............... 73

Add a phonebook entry ............ 74

Review phonebook entries ....... 76

Alphabetical search .................. 77

Dial a phonebook entry............. 77

Edit a phonebook entry............. 78

Delete a phonebook entry ........ 79

Photo speed dial ................. 80

Store a photo speed dial entry ... 80

Edit a photo speed dial entry .... 82

Delete a photo speed dial

entry ....................................... 83

Dial a photo speed dial

number ................................... 83

Caller ID ............................... 84

About the caller ID log .............. 84

Information about caller ID with

call waiting ............................. 84

Caller ID log .............................. 85

Missed call indicator ................. 86

Memory match .......................... 86

Review the caller ID log ............ 87

View dialing options .................. 88

Dial a caller ID log entry ........... 89

Save a caller ID log entry to the

phonebook ............................. 90

Delete caller ID log entries ....... 91

Caller ID log screen

messages ............................... 91

Reminder ............................. 92

About the reminder ................... 92

Add a reminder ......................... 92

Review reminders ..................... 96

Add and review reminders

remotely ................................. 97

Reminder on/off ........................ 97

Answering system

settings ............................. 98

Answering system .................... 98

Announcement ......................... 99

Record your own

announcement ....................... 99

Play your announcement ........ 101

Answer on/off.......................... 102

Call screening ......................... 104

Number of rings ...................... 105

Remote access code .............. 106

Message alert tone ................. 107

Message recording time ......... 108

Answering system

operation ......................... 109

Answering system and

voicemail .............................. 109

Table of contents

Using the answering system

and voicemail together ......... 110

Message capacity ................... 110

New message indication......... 111

Call screening ......................... 111

Call intercept........................... 112

Temporarily turn off the

message alert tone .............. 112

Message playback .................. 113

Delete all old messages ......... 115

Record, play and delete

memos ................................. 116

Remote access ....................... 117

Voice command ................ 119

About voice command ............ 119

Use voice command ............... 119

Appendix ........................... 122

Display screen messages....... 122

Handset, telephone base and

pendant indicators ................ 126

Handset battery ...................... 129

Pendant battery ...................... 130

Troubleshooting ...................... 131

Important safety instructions... 141 Precautions for users of

implanted cardiac

pacemakers ......................... 143

Operating range...................... 143

ECO mode .............................. 143

Energy-saving charging

mode .................................... 144

Maintenance ........................... 144

About cordless telephones ..... 145

The RBRC® seal ..................... 146

Limited warranty ..................... 147

FCC, ACTA and IC

regulations ........................... 149

Technical specifications.......... 152

Index .................................. 153

iii

Getting started

Telephone base installation

Install the telephone base as shown below.

Make sure that the electrical outlet is not controlled by a wall switch.

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

Electrical outlet

Telephone wall jack

Telephone line cord

not controlled by a wall switch

If you have DSL high-speed Internet service, a DSL filter (not included) is required.

Plug it into the telephone wall jack.

Telephone line jack

Curly handset cord jack

Telephone base power adapter

Power cord jack

IMPORTANT:

Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

Make sure the installation is properly done.

• It may be a wiring problem. If you have changed your telephone service

• to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Getting started

Telephone base backup battery installation

This telephone provides minimal functionality during a power outage when there is no battery installed. When there is no power supply to the telephone base, many telephone features are not functional. The telephone uses power from the telephone line to enable you to make and answer calls using only the corded handset and dialing keys. However, when another telephone on the same line is being used simultaneously, there might not be sufficient power to use your telephone in the event of a power failure.

Install three AAA batteries (not provided) so that your telephone can still operate in the event of a power failure.

Press the large tab on the backup battery compartment cover. Then

pull to open.

Place three AAA batteries into

2. Replace the backup battery

the compartment, matching the polarity engravings.

3. compartment cover. Push the large tab until it locks securely.

Getting started

Handset battery installation

Install the battery as shown below.

Plug the battery connector

1. securely into the socket inside the handset battery compartment, matching the orientation of the engraved label.

Place the battery with the label

THIS SIDE UP facing up and the wires inside the battery compartment.

Align the cover flat against the battery compartment, then slide it

3. towards the center of the handset until it clicks into place.

Getting started

CHARGE

Handset charger installation

Install the charger as below.1. Place the handset in the

2. handset charger to charge.

Electrical outlet not controlled by a wall switch

Stays red

Handset charger power adapter

If the handset will not be used for a long time, disconnect and

• remove the battery to prevent possible leakage.

To purchase replacement batteries, visit our website at

• www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

when put in charger.

Getting started

Pendant charger installation

Install the pendant charger as

1. shown below.

Electrical outlet not controlled by a wall switch

Pendant charger power adapter

Place the pendant in the pendant charger to charge. 3.

Turns red when charging. Turns green when fully charged.

Switch ON the pendant.2.

Getting started

Pendant attachment

Pendant lanyard:

The pendant lanyard is already attached to the pendant. You can adjust the length of the lanyard for comfortable wearing, or remove the necklace when necessary.

Necklace

Press down the tabs

Press down on the push button slider to adjust the length of the lanyard for comfortable wearing.

Pendant belt clip:

Remove the necklace of the pendant lanyard or the whole pendant lanyard before you use the pendant belt clip.

on both sides of the lanyard clip to remove the necklace of the lanyard.

Push the pendant into the belt clip until it clicks into place.

Getting started

Handset battery charging

Once you have installed the battery, the handset indicates the battery status (see the table below). If necessary, place the handset in the handset charger to charge the battery. For best performance, keep the handset in the handset charger when not in use. The battery is fully charged after 11 hours of continuous charging.

If the screen is blank or displays Place in charger, you need to charge the handset battery without interruption for at least 30 minutes to give the handset enough charge to use for a short time. When the battery is low, the handset displays Low battery along with a flashing icon. If you are on a call in low battery mode, the handset plays short beeps to alert you.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The screen is blank, or displays Place in charger and flashes.

The screen displays Low battery and flashes.

The screen displays HANDSET X.

If you place the handset in the handset charger without installing a battery, the handset displays No battery.

The battery has no or very little charge. The handset cannot be used.

The battery has enough charge to be used for a short time.

The battery is charged. To keep the battery

After you install your telephone or power returns following a power outage, the telephone base and handset will prompt you to set the date and time. For instructions, see Set date and time on page 35. To skip setting, press CANCEL.

Charge without interruption (about 30 minutes).

charged, place it in the handset charger when not in use.

--:-- --/--

SET DATE MM/DD/YY

BACK

Getting started

Pendant battery charging

The pendant status light indicates the battery status (see the table below). If necessary, place the pendant in the pendant charger to charge the battery. For best performance, keep the pendant in the pendant charger when not in use. The battery is fully charged after 3 hours of continuous charging.

If the pendant status light flashes red and you hear “Low battery”, you need to charge the pendant without interruption to give it enough charge to use for a short time. When the battery is low, the pendant status light flashes red. If you are on a call in low battery mode, the pendant plays short beeps to alert you.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The pendant status light flashes red. You hear “Low battery” when there is only 30 minutes talk time left. You hear an alert tone every one minute.

The pendant status light is solid red.

The battery has very little charge.

The battery has enough charge to be used for a short time.

Charge without interruption.

Getting started

Installation options

Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, swivel the wall mount bracket down to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate.

Tabletop to wall mount installation

Unplug the power adapter and telephone line from the wall outlets.

1. Squeeze the tabs on the wall mount bracket as the arrows

2. indicated below.

Swivel the wall mount bracket down. Press the wall mount bracket

3. onto the telephone base until it clicks into place.

Tabletop position

Wall mount position

Getting started

Tabletop to wall mount installation

4. Put the corded handset aside. Press down the switch hook and

remove the handset tab from the slot. Rotate the handset tab by a half turn. Press down the switch hook and then replace the handset tab to its slot.

Switch hook

Handset tab

5. Plug the power adapter and telephone line into the wall outlets. Align

the holes on the wall mount bracket with the standard wall mounting plate and slide the telephone down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties. Put the corded handset back on the telephone base.

Getting started

Wall mount to tabletop installation

If necessary, untie the bundled telephone line cord and power

1. adapter cord. Unplug the power adapter and telephone line cord from the wall outlets.

Remove the telephone base from the wall.

Pull the wall mount bracket to release it from the telephone base.

3. Swivel it upwards and then press onto the telephone base until it clicks into place.

Tabletop positionWall mount position

Getting started

Wall mount to tabletop installation

Press down on the switch hook and slide the handset tab upwards to

4. remove it from the slot. Rotate the handset tab by a half turn. Press down the switch hook and then replace the handset tab to its slot.

Switch hook

Handset tab

Plug the power adapter and telephone line cord into the wall outlets.

5. Put the corded handset back on the telephone base.

Getting started

Are you a new cable or VoIP subscriber?

If your answer is yes, the existing telephone jacks in your home may

no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home.

To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply).

If your answer is no, your existing telephone jacks will continue to work as normal.

Conventional

OLD

Main

landline

telephone line jack

NEW

Cable or

Internet

Modem/Router/ Terminal adapter

Getting started

Did you subscribe to voicemail service from your telephone service provider?

Your telephone has a built-in answering system and supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply). Refer to Answering system and

voicemail on page 109 for more details.

To use the built-in answering system:

You may see this online Complete user’s manual on how to record your outgoing announcement, retrieve messages and other related operations. You may also see the Abridged user’s manual provided in the product package for abbreviated instructions.

To use the voicemail:

To retrieve your voicemail messages, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

Getting started

Expand your telephone system

You can expand your telephone system by adding new handsets (SN6107, purchased separately) and/or new portable pendants (SN6166/SN6167, purchased separately). The telephone base can support up to 12 devices. Each device must be registered to the telephone base before use.

The handsets and pendant provided within the product package are already registered. Additional handsets are assigned numbers in the sequential order.

Add and register a handset

When first purchased, each accessory handset shows To register HS, see manual. The new handset should be charged without interruption

for at least 30 minutes before registering it to the telephone base.

Make sure the handset is out of the handset charger and is put near the telephone base. Make sure the handset shows To register HS,

see manual before you begin registration.

To register a handset:

Press MENU on the telephone base when it

is not in use. Press or to scroll to Settings, then

press SELECT. Press or to scroll to Registration, then

press SELECT. The telephone base shows Registering... Please wait.

Press QUIET# on the cordless handset. The

handset shows Registering... Please wait. Then HANDSET X Registered appears on the cordless handset and the telephone base, and both devices beep. The handset is now registered with the telephone base. It takes up to 60 seconds to complete registration.

If registration fails, the telephone base displays Registration failed. Start again from Step 1 above.

--:-- --/--

SETTINGS

Dial mode

RegistrationR

BACK

--:-- --/--

Registering...

Please wait

BACK

SELECT

Getting started

Add and register a handset

You cannot register a handset if any other system device is in use.

•

The telephone base shows Registration slots are full when you try

• to register more than 12 devices to it.

If you have not set the date and time for the telephone system, the

• handset will prompt you to set the date and time after it is registered to the base. To skip setting, press CANCEL.

Add and register a pendant

When first purchased, charge the pendant in the pendant charger. You hear three beeps every 10 seconds when the pendant is not registered. The new pendant should be charged without interruption for at least 30 minutes before registering it to the telephone base.

Make sure the pendant is out of the pendant charger and turned on.

To register a pendant:

Press MENU on the telephone base

1. when it is not in use.

Press or to scroll to Settings, then

2. press SELECT.

Press or to scroll to Registration, then

3. press SELECT. The telephone base shows Registering... Please wait.

Put the pendant in the pendant charger.

4. The pendant status light flashes red and green to indicate the registration is in progress. Then PENDANT Registered appears on the telephone base, and both devices beep. The pendant is now registered with the telephone base. It takes up to 60 seconds to complete registration.

--:-- --/--

SETTINGS

Dial mode

RegistrationR

BACK

--:-- --/--

Registering...

Please wait

BACK

--:-- --/--

PENDANT Registered

SELECT

BACK

Getting started

Add and register a pendant

If you have already set the photo speed

dial keys 1 and 2, the telephone base displays Copied Photo Speed Dial 1 and Pendant Memory 1. Press NEXT, then the telephone base displays Copied Photo Speed Dial 2 and Pendant Memory 2. Then press OK.

-OR-

If you have not set the photo speed dial keys 1 and 2, see To set photo speed dial from page 27 to page 29 to set them.

If registration fails, the telephone base displays Registration failed. Start again from Step 1 above.

If the pendant is not registered and you press or VOICE key, you

• will hear “Not registered.”

You cannot register a pendant if any other system devices is in use.

• The telephone base shows Registration slots are full when you try

• to register more than 12 devices to it.

--:-- --/--

Copied Photo Speed Dial 1 and Pendant Memory 1

--:-- --/--

Copied Photo Speed Dial 2 and Pendant Memory 2

Getting started

Deregister all devices

If you want to replace a device, or reassign the designated handset number of a registered handset, you must deregister all devices that are registered to the telephone base. Then register each device individually.

To make deregistration easier, read all of the instructions on this page before you begin.

To deregister all devices:

Press and hold FIND HS at the side of the telephone base for about 10 seconds until the IN USE light starts to ash and the telephone base shows Registering... Please wait followed by Deregister all devices?, then release FIND HS.

Immediately press YES or FIND HS. All handsets show To register HS, see manual. The deregistration

3. process takes about 10 seconds to complete.

To register the handset(s) or pendant(s) to the telephone base again, follow the registration instructions from page 15 to page 17.

You cannot deregister all devices if any other system device is in use.

• If deregistration fails, you may need to reset the system and try again.

• To reset, unplug the power and the telephone line cord from the telephone base and remove the backup battery. Then plug the cords back in and install the backup battery again.

Even if the battery is depleted, you can still deregister all handsets

• by following the steps above. After the handset is charged for at least 10 minutes, its screen shows To register HS, see manual.

Getting started

Telephone base layout

Large tilt display

Move the top of the display forward or backward to

• adjust the angle of the screen for maximum visibility.

Visual ringer indicator

Flashes when the telephone base is ringing.

•

IN USE light

On when the phone is in use or the answering

• system is answering an incoming call.

On when a device is being registered

• (pages 15-17).

Flashes when devices are being deregistered

• (page 18).

Flashes when another telephone on the same

• line is in use.

Softkeys (2)

Press to select a menu item displayed above the

• key (page 32).

Press to show the menu (page(page 32)..

•

Photo speed dial keys (1-4)

Press to set or dial a speed dial number when

• idle (pages 27-29 or pages 80-81, or page 83).

Dialing keys

Press to enter numbers or characters.

• Press to answer an incoming call with the

• speakerphone (page 51).

SPEAKER

Press to make, answer or end a call (pages 50-51).

• Press to switch between the corded handset and

• the base speakerphone during a call (page 51).

While reviewing a caller ID log entry, press

• repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook (page 88).

Press and hold to set or dial your voicemail

• number (pages 40-41 or page 58).

Getting started

Telephone base layout

AUDIO ASSIST

Press to enhance the clarity and loudness of the

• caller’s voice during a call (page 53).

CANCEL

Press to cancel an operation, or back to the

• previous menu while in a menu (page 32).

Press and hold to return to idle mode while in a menu

• (page 32).

Press and hold to erase the missed call indicator

• when idle (page 86).

Press to silence the base ringer temporarily while

• the phone is ringing (page 55).

Press to scroll up while in menus or lists (page(page 32)..

• Press to move the cursor to the right while entering

• or modifying names or numbers.

Press to scroll down while in menus or lists

• (page 32)..

Press to move the cursor to the left while entering

• or modifying names or numbers.

REDIAL/PAUSE

Press repeatedly to view the last 10 numbers dialed

• (page 57).

Press and hold to insert a dialing pause while

• dialing or entering numbers.

MIC

Microphone.

•

Press and hold to set and turn on the quiet mode,

• or turn it off (page 47).

Press repeatedly to display other dialing options

• when reviewing a caller ID log entry (page 88).

Press to switch to tone dialing during a call if you

• have pulse service (page 57).

Press to switch between upper case and lower

• case while entering characters.

Getting started

Telephone base layout

•

X/DELETE

•

/REPEAT

Press once to repeat the playing message (page 114). Press twice to play the previous message (page 114). Press to move the cursor to the left while entering

or modifying names or numbers.

Press to delete the playing message (page 114), announcement (page 101) or reminder (page 96).

Press to delete an individual entry while reviewing the redial list (page 57), phonebook (page 79),

caller ID log (page 91) or reminder (page 96). Press to delete a character or digit while entering

names or numbers.

/SKIP

Press to skip to the next message during message playback (page 114).

Press to move the cursor to the right while entering or modifying names or numbers.

/PLAY/STOP

Press to start or stop message playback

• (page 114).

Flashes when there are new messages or memos

• in the answering system.

Getting started

Telephone base layout

qVOL and pVOL

Press to adjust the listening volume during a

• call (page 54), message playback (page 114) or reminder playback (page 96).

Press to adjust the base ringer volume while idle

• (page 33).

FIND HS

Press to page all handsets and pendants when idle

• (page 62).

ANS

Press to turn the built-in answering system on or off

• (page 102).

On when the answering system is turned on.

•

Press to slow down the message playback

• (page 114).

Getting started

Pendant layout

•

Pendant status light

•

Pendant light (ring around )

•

Press to answer or end a call (page 51).

Stays solid red when the pendant is charging. Flashes red when the pendant is in low battery. Stays solid green when the pendant is fully charged. Flashes red and green when the base is paging the pendant. Flashes quickly in red and green during pendant registration. Flashes orange three times when the pendant is not registered.

On steady when the pendant is in use. Flashes quickly when there is an incoming call. Flashes twice every three seconds when another

telephone system device is in use.

Press to call photo speed dial 1.

VOL- and VOL

Press to adjust the listening volume during a call or

• message playback (pages 54 and 114 respectively).

Press to adjust the pendant ringer volume while in idle mode

• (page 33).

Press to call photo speed dial 2.

•

ON and OFF switch

Switch to turn the pendant on or off.

•

VOICE

Press to use the voice command feature (page 119).

•

Getting started

Handset layout

CHARGE light

On when the handset is charging.

•

Visual ringer indicator

Flashes when the handset is ringing.

•

REDIAL/PAUSE

Press repeatedly to view the last 10 numbers

• dialed (page 56).

Press and hold to insert a dialing pause while

• dialing or entering numbers.

Press to review the phonebook when idle.

• Press to scroll up while in menus or lists.

• Press to move the cursor to the right while entering

• names or numbers.

/FLASH

Press to make or answer a call (page 50 or page 51).

•

Press to answer an incoming call when you

•

receive a call waiting alert during a call.

Press repeatedly to add or remove 1 in front of the

• telephone number before dialing or saving it in the phonebook while reviewing a caller ID log entry (page 88).

Press and hold to set or dial your voicemail

• number (pages 40-41 or page 58).

Press to switch to tone dialing during a call if you

• have pulse service (page 57).

Press to switch between upper case and lower

• case while entering characters.

Getting started

Handset layout

CID/

Press to review the caller ID log when idle

• (page 87).

•

Press to scroll down while in menus or lists (page 32)..

•

Press to move the cursor to the left while entering names or numbers.

MENU/SELECT

Press to show the menu (page(page 32)..

•

Press to select an item or save an entry or setting while in a menu (page(page 32)..

VOL+ and VOL-

•

Press to adjust the listening volume during a call (page 54), message playback (page 113) or reminder playback (page 96).

Press to adjust the handset volume while idle

• (page 33).

QUIET

•

Press and hold to set and turn on the quiet mode, or turn it off (page 47).

Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 88).

MUTE/DELETE

Press to mute the microphone during a call

• (page 54).

•

Press to silence the handset ringer temporarily while the phone is ringing (page 55).

Press to delete the playing message (page 113),

• announcement (page 101) or reminder (page 96).

•

Press to delete an individual entry while reviewing the redial list (page 56), phonebook (page 79), caller ID log (page 91) or reminder (page 96).

•

Press to delete a character or digit while entering names or numbers.

Getting started

Handset layout

/CANCEL

Press to hang up during a call (page 51).

•

Press to cancel an operation, or back up to the

•

previous menu while in a menu (page(pagepage 32).. Press and hold to return to idle mode while in a

•

menu (page(page 32).. Press to silence the handset ringer temporarily

•

while the phone is ringing (page 55). Press and hold to erase the missed call indicator

•

when idle (page 86).

Dialing keys

Press to enter numbers or characters.

•

Press to answer an incoming call (page 51).

•

AUDIO ASSIST

Press to enhance the clarity and loudness of the

•

caller’s voice during a call (page 53).

Press to make or answer a call (page 50 or

•

page 51). Press to switch between the handset speakerphone

•

and the handset earpiece during a call (page 51).

Telephone settings

Photo speed dial

There are four photo speed dial keys on the telephone base. The speed dial keys 1 and 2 on the pendant correspond to the photo speed dial keys 1 and 2 on the telephone base respectively.

We recommend you store two contacts that you may need to call them more often or immediately to photo speed keys 1 and 2.

Pendant

Telephone base

To set speed dial keys 1 and 2 for the pendant:

The telephone prompts you to set photo speed dial 1 and photo speed dial 2 when it is initially powered up.

When the telephone base displays Set Photo

Speed Dial 1 and Pendant Memory 1, press YES.

When MEMORY 1 NUMBER displays, use

2. the dialing keys to enter a number (up to 30 digits):

Press or to move the cursor to the left

• or right.

Press X/DELETE or BACKSPACE to

• erase a digit.

Press and hold X/DELETE to erase all digits.

• Press and hold PAUSE to enter a dialing pause (a P appears).

•

--:-- --/--

Set Photo Speed Dial 1 and Pendant Memory 1

--:-- --/--

MEMORY 1 NUMBER

BACKSPACE

YES

Telephone settings

Photo speed dial

Press NEXT.

When MEMORY 1 NAME displays, use

4. the dialing keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized.

Press or to move the cursor to the

• left or right.

Press 0 to add a space.

• Press X/DELETE or BACKSPACE to erase a character..

• Press and hold X/DELETE to erase all characters.

•

Press SAVE. The screen displays Saved Photo Speed Dial 1 and

Pendant Memory 1. Press NEXT. When the telephone base displays Set Photo Speed Dial 2 and

Pendant Memory 2, press YES. When MEMORY 2 NUMBER displays, use the dialing keys to enter

7. a number (up to 30 digits):

Press or to move the cursor to the left or right.

•

Press X/DELETE or BACKSPACE to erase a digit.

•

Press and hold X/DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a P appears).

•

Press NEXT.

8. When MEMORY 2 NAME displays, use the dialing keys to enter a

9. name (up to 15 characters).

Press or to move the cursor to the left or right.

•

Press 0 to add a space.

•

Press X/DELETE or BACKSPACE to erase a character..

•

Press and hold X/DELETE to erase all characters.

•

Press SAVE. The screen displays Saved Photo Speed Dial 2 and

10. Pendant Memory 2. Press OK.

--:-- --/--

MEMORY 1 NAME

BACKSPACE

--:-- --/--

Saved Photo Speed Dial 1 and Pendant Memory 1

SAVE

Telephone settings

Photo speed dial

To set and dial a photo speed dial:

Press the desired speed dial key.

When MEMORY X NUMBER displays, use

2. the dialing keys to enter a number (up to 30 digits):

Press or to move the cursor to the left

• or right.

Press X/DELETE or BACKSPACE to

• erase a digit.

Press and hold X/DELETE to erase all

• digits.

Press and hold PAUSE to enter a dialing

• pause (a P appears).

Press NEXT.

When MEMORY X NAME displays, use the dialing keys to enter a

4. name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized.

--:-- --/--

MEMORY X NUMBER

BACKSPACE

--:-- --/--

MEMORY X NAME

BACKSPACE

SAVE

Press or to move the cursor to the left or right.

•

Press 0 to add a space.

•

Press X/DELETE or BACKSPACE to erase a character..

•

Press and hold X/DELETE to erase all characters.

•

Press SAVE. The screen displays Memory X saved and you hear a

5. confirmation tone.

Press on the photo speed dial key to dial.

Telephone settings

Photo speed dial

To delete a photo speed dial:

Press MENU when the telephone base is

1. not in use.

Press or to scroll to Photo speed dial,

2. then press SELECT.

Press or to scroll to the desired location,

3. then press X/DELETE.

When the screen displays Clear Memory

4. X?, press YES to confirm. Then the screen displays Memory X cleared.

--:-- --/--

Answering system Intercom

Photo speed dial

BACK

--:-- --/--

Clear Memory X?

Memory X

cleared

SELECT

YES

Telephone settings

Photo speed dial

To add a photo:

You can add a desired photo into the photo speed dial compartment, or write the contact name on the photo speed dial card.

Flip open the photo speed dial compartment cover and take out the

1. photo speed dial card.

19.5 mm

22.65 mm

Use the photo speed dial card as a tool to crop your desired photo.

2. Put the cropped photo into the photo speed dial compartment. Then

3. flip down the photo speed dial compartment cover.

Telephone settings

Using the menu

You can use the menu of the telephone base or a cordless handset to change the telephone settings.

Press MENU when the handset/telephone

1. base is not in use.

Press or until the screen displays the

2. desired feature menu.

Press SELECT on the cordless handset/

SELECT on the telephone base to enter

that menu.

To return to the previous menu, press

• CANCEL on the cordless handset/CANCEL or BACK on the telephone base.

To return to idle mode, press and hold CANCEL.

•

Telephone settings

Ringer volume

You can set the ringer volume or turn the ringer off. When the ringer is off, the screen displays Ringer off, Caller ID won’t be announced and .

Press MENU when the handset/

1. telephone base is not in use.

Press or to scroll to Ringers, then

2. press SELECT.

Press SELECT to select Ringer volume.

3. Press or to sample each volume level.

4. Press SELECT on the cordless handset/

SET on the telephone base to save your

selection and return to the previous menu. You hear a confirmation tone.

- OR -

Press VOL- or VOL+ on the handset when it is not

• in use.

- OR -

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Caller ID log Reminder

Ringers

BACK

9:48am 5/20

RINGERS

Ringer volume

Ringer tone

BACK

9:48am 5/20

RINGER VOLUME

BACK

SELECT

SET

Press VOL or VOL on the telephone base when it

•

is not in use, and then press SET.

- OR -

Press + or - on the pendant when it is not in

• use. When the pendant ringer is set to off, you hear two beeps.

If the ringer volume is set to off, that device is silenced for all incoming calls. However, it still rings when being paged.

Telephone settings

Ringer tone

You can choose from different ringer tones for each handset, pendant and the telephone base.

Cordless handset/telephone base ringer tone:

Press MENU when the handset/

1. telephone base is not in use.

Press or to scroll to Ringers, then press

2. SELECT on the cordless handset/SELECT on the telephone base.

Press or to scroll to Ringer tone, then

3. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to sample each

4. ringer tone.

Press SELECT on the cordless handset/

SELECT on the telephone base. You hear a

confirmation tone.

If you turn off the ringer volume on a cordless handset/telephone base, you will not hear ringer tone samples.

Pendant ringer tone:

Press MENU when the handset/

1. telephone base is not in use.

9:48am 5/20

Caller ID log Reminder

Ringers

BACK

9:48am 5/20

RINGERS Ringer volume

Ringer tone

BACK

9:48am 5/20

RINGER TONE

Tone 1

Tone 2

BACK

9:48am 5/20

Ringers Set date/time

Pendant

BACK

9:48am 5/20

PENDANT

Pendant ringer

Voice command

BACK

SELECT

Press or to scroll to Pendant, then press SELECT on the

cordless handset/SELECT on the telephone base. Press or to scroll to Pendant ringer, then press SELECT on the

cordless handset/SELECT on the telephone base. Press or to scroll to sample each ringer tone.

Press SELECT on the cordless handset/SELECT on the

5. telephone base. You hear a confirmation tone.

Telephone settings

Set date and time

The answering system announces the date and time of each message prior to playing it. Before using the answering system or reminder, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Make sure the settings are correct so that the reminder feature and answering system

9:48am 5/20

Reminder Ringers

Set date/time

BACK

9:48am 5/20

SET DATE 05/20/12

SELECT

work properly.

Press MENU when the handset/base is not

in use. Press or to scroll to Set date/time, then

press SELECT. Press or to select the month then press

SELECT on the cordless handset/NEXT on

BACK

9:48am 5/20

SET TIME 09:48 AM

BACK

the telephone base, or use the dialing keys to enter a two-digit number (01-12).

Press or to select the date then press SELECT on the cordless

handset/NEXT on the telephone base, or use the dialing keys to enter a two-digit number (01-31).

SAVE

Press or to select the year then press SELECT on the cordless

handset/NEXT on the telephone base, or use the dialing keys to enter a two-digit number (00-99) then press SELECT on the cordless handset/NEXT on the telephone base.

Press or to select the hour then press SELECT on the cordless

handset/NEXT on the telephone base, or use the dialing keys to enter a two-digit number (01-12).

Press or to select the minute then press SELECT on the cordless

handset/NEXT on the telephone base, or use the dialing keys to enter a two-digit number (00-59).

Press or to select AM or PM.

Press SELECT on the cordless handset/SAVE on the telephone base.

You hear a confirmation tone.

Telephone settings

Set date and time

If the date and time are not set when a message is recorded, the system

• announces, “Time and date not set,” before each message plays.

The telephone plays two beeps if you enter an invalid number.

•

Voice Announce caller ID

The voice announce caller ID feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the phonebook or caller ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller’s phone number is also private or unknown, no information will

9:48am 5/20

Set date/time Pendant

Annc Caller ID

BACK

9:48am 5/20

ANNC CALLER ID Set all On/Off

Base

BACK

SELECT

be announced.

Press MENU when the handset/base is not in use.

Press or to scroll to Annc Caller ID, then press SELECT on the

cordless handset/SELECT on the telephone base. Press or to scroll to the desired option, then press SELECT on

the cordless handset/SELECT on the telephone base.

Set all On/Off - Change the setting for all devices.

• Local handset - Change the setting for that handset only.

• Base - Change the setting for the telephone base only.

• Pendant - Change the setting for the pendant only.

•

Press or to scroll to On or Off, then

press SELECT on the cordless handset/

SELECT on the telephone base. The screen

displays Annc CID ON on all devices or Annc CID OFF on all devices. You hear a

confirmation tone.

Annc CID OFF

on all devices

Telephone settings

Voice Announce caller ID

To use the caller ID announce feature, you must subscribe to

• caller ID service from your telephone service provider.

When there are up to five handsets registered, the telephone

• system supports caller ID announce for all handsets. If six or more handsets are registered, the system supports caller ID announce for the first four registered handsets only.

This feature does not announce information for call waiting calls.

• It takes at least 2 rings for the phone to receive caller ID information

• and announce it. If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s information.

Pronunciation of names may vary with this feature. Not all names

• may be pronounced correctly.

Caller ID announce is available in English only.

•

Voice Announce is a registered trademark of ClassCo Inc.

Telephone settings

LCD language

You can select a language (English, French or Spanish) to be used in all screen displays.

Press MENU when the handset/base is not

1. in use.

Press or to scroll to Settings, then press

2. SELECT on the cordless handset/SELECT on the telephone base.

Press SELECT on the cordless handset/

SELECT on the telephone base to select

LCD language.

Press or to scroll to select English,

4. Français or Español, then press SELECT on the cordless handset/SELECT on the telephone base.

The screen displays Set English as LCD language? when you

•

choose English. The screen displays Set Français as LCD language? when you

•

choose Français. The screen displays Set Español as LCD language? when you

•

choose Español.

Press SELECT on the cordless handset/YES on the telephone base.

5. You hear a confirmation tone.

9:48am 5/20

Pendant

Annc Caller ID

Settings

BACK

9:48am 5/20

SETTINGS

LCD language

Talking Digit

BACK

SELECT

Telephone settings

Talking digit

You can select the volume or turn off the audible spoken tone that is spoken when you press the dialing key while predialing.

Press MENU when the handset/base is not

1. in use.

Press or to scroll to Settings, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to Talking Digit, then

3. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to sample each

4. volume level, then press SELECT on the cordless handset/SET on the telephone base. You hear a confirmation tone.

9:48am 5/20

Pendant

Annc Caller ID

Settings

BACK

9:48am 5/20

SETTINGS LCD language

Talking Digit

BACK

9:48am 5/20

TALKING DIGIT

BACK

SELECT

SET

Telephone settings

Voicemail number

If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on the handset or telephone base for easy access. When you want to retrieve voicemail messages, press and hold 1. Contact your telephone service provider for more information and assistance about using your voicemail service.

Press and hold 1 when the handset/

1. base is not in use.

Enter the voicemail access number

2. provided by your telephone service provider (up to 30 digits) when prompted.

Press or to move the cursor to the

• left or right.

Press DELETE on the cordless handset/

•

BACKSPACE or X/DELETE on the

telephone base to erase a digit. Press and hold DELETE to erase

• all digits.

Press and hold PAUSE to enter a dialing pause (a P appears).

•

Press SELECT on the cordless handset/SAVE on the telephone

3. base. You hear a confirmation tone. The handset screen displays

Voicemail # saved and the telephone base screen displays Voicemail no. saved.

9:48am 5/20

SET VOICEMAIL NO.

BACKSPACE

SAVE

Telephone settings

Voicemail number

-OR-

Press MENU when the handset/base is not

1. in use.

Press or to scroll to Settings, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to Voicemail # on the

3. cordless handset/Voicemail no. on the telephone base, then press SELECT on the cordless handset/SELECT on the telephone base.

Enter the voicemail access number provided by your telephone

4. service provider (up to 30 digits) when prompted.

Press or to move the cursor to the left or right.

•

Press DELETE on the cordless handset/BACKSPACE or

•

X/DELETE on the telephone base to erase a digit. Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a P appears).

•

Press SELECT on the cordless handset/SAVE on the telephone

5. base. You hear a confirmation tone. The handset screen displays

Voicemail # saved or the telephone base screen displays Voicemail no. saved.

9:48am 5/20

Pendant

Annc Caller ID

Settings

BACK

9:48am 5/20

SETTINGS

Talking Digit

Voicemail no.

BACK

SELECT

Telephone settings

Clear voicemail indicators

If you subscribe to voicemail service offered by your telephone service provider,

New voicemail and appear on the handset/ New voicemail and on the telephone base

when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handset and the telephone base turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is new voicemail

9:48am 5/20

Pendant

Annc Caller ID

Settings

BACK

9:48am 5/20

SETTINGS

Voicemail no.

Clear voicemail

BACK

9:48am 5/20

Reset voicemail

indicator?

SELECT

but there are none (for example, when you have accessed your voicemail while away

YES

from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

Press MENU when the handset/base is not in use.

Press or to scroll to Settings, then press SELECT on the

cordless handset/SELECT on the telephone base. On the handset, press or to scroll to Clr voicemail, then press

SELECT. The screen displays Reset Voicemail Indicator?

-OR-

On the telephone base, press or to scroll to Clear voicemail, then press SELECT. The screen displays Reset voicemail indicator?

Press SELECT on the cordless handset/YES on the telephone base.

4. You hear a confirmation tone.

Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.

Telephone settings

Rename base/handset

You can create a name for each system handset and the telephone base.

Press MENU when the handset/base is not

1. in use.

Press or to scroll to Settings, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

On the handset, press or to scroll to

Rename handset, then press SELECT.

-OR-

9:48am 5/20

Pendant

Annc Caller ID

Settings

BACK

9:48am 5/20

SETTINGS

Clear voicemail

Rename base

BACK

SELECT

On the telephone base, press or to scroll to Rename base, then press SELECT.

4. Use the dialing keys to enter the desired name, then press SELECT on the cordless handset/SAVE on the telephone base. You hear a confirmation tone.

Key tone

You can turn the key tone on or off for each handset and the telephone base.

If you turn the key tone on, the handset/ telephone base beeps with each key press. If you turn the key tone off, there are no beeps when you press the handset/telephone base keys.

Press MENU when the handset/base is not

1. in use.

Press or to scroll to Settings, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to Key tone, then press SELECT on the

3. cordless handset/SELECT on the telephone base.

Press or to scroll to sample each volume level, then press

4. SELECT on the cordless handset/SET on the telephone base. You hear a confirmation tone.

9:48am 5/20

Pendant

Annc Caller ID

Settings

BACK

9:48am 5/20

SETTINGS

Rename base

Key tone

BACK

SELECT

Telephone settings

Use caller ID to automatically set date and time

If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. This feature allows you to choose whether the time and date are set by incoming caller ID information. The default setting is On.

Press MENU when the handset/base is not

1. in use.

Press or to scroll to Settings, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to CID time sync, then

3. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to On or Off, then

9:48am 5/20

Pendant

Annc Caller ID

Settings

BACK

9:48am 5/20

Key tone

CID time sync

BACK

9:48am 5/20

CID TIME SYNC

On

Off

BACK

press SELECT on the cordless handset/ SELECT on the telephone base. You hear a confirmation tone.

SELECT

SETTINGS

SELECT

Telephone settings

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.

Press MENU when the handset/base is not

1. in use.

Press or to scroll to Settings, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to Home area code,

9:48am 5/20

Pendant

Annc Caller ID

Settings

BACK

9:48am 5/20

SETTINGS

CID time sync

Home area code

BACK

9:48am 5/20

HOME AREA CODE

SELECT

then press SELECT on the cordless handset/SELECT on the telephone base. The screen displays Only for 7-digit dial

BACKSPACE

SAVE

from CID. Use the dialing keys (0-9) to enter a three-digit home area code, then

press SELECT on the cordless handset/SAVE on the telephone base. You hear a confirmation tone.

If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, follow the steps above to delete the home area code you have already programmed. After you have deleted the home area code, _ _ _ will appear on the screen.

_ _ _

Telephone settings

Dial mode

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call.

Press MENU the handset/base is not

1. in use.

Press or to scroll to Settings, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to Dial mode, then

3. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to select Touch-tone

4. or Pulse, then press SELECT on the cordless handset/SELECT on the telephone base. You hear a confirmation tone.

9:48am 5/20

Pendant

Annc Caller ID

Settings

BACK

9:48am 5/20

SETTINGS

Home area code

Dial mode

BACK

9:48am 5/20

DIAL MODE

Touch-tone

Pulse

BACK

SELECT

Telephone settings

Quiet mode

You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted.

When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on.

To set and turn on the quiet mode:

Press and hold QUIET# on the cordless

1. handset/ the handset/base is not in use. The screen shows Quiet: _ _ hours (1-12 hours).

Use the dialing keys to enter the desired

2. duration (1-12), then press SELECT on the

cordless handset/SELECT on the telephone base. The handset/telephone base screen

displays Answering sys is ON briefly and then all screens display Quiet mode on, ANS ON and . The ANS light on the telephone base turns on.

on the telephone base when

9:48am 5/20

Quiet: _ _ hours

(1 - 12 hours)

BACK

SELECT

To turn the quiet mode off:

While the quiet mode is on, press and hold QUIET# on the cordless

•

handset/ Quiet mode is off briefly and then returns to idle.

When you change the settings of the ringer tone or ringer volume, you can still hear the samples even if the quiet mode is on.

on the telephone base. The screen displays

Telephone settings

Voice command

By saying certain commands to the pendant, you can hear information such as the date or time, or call photo speed dial numbers, or even review call log, messages or reminders. You can turn the pendant voice command feature on or off.

Press MENU when the handset/base is not

1. in use.

Press or to scroll to Pendant, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to Voice command,

3. then press SELECT on the cordless handset/SELECT on the telephone base.

Press or to scroll to On or Off, then

9:48am 5/20

Ringers

Set date/time

Pendant

BACK

9:48am 5/20

PENDANT

Pendant ringer

Voice command

BACK

9:48am 5/20

VOICE COMMAND

On

Off

BACK

press SELECT on the cordless handset/

SAVE on the telephone base. You hear a confirmation tone.

SELECT

SAVE

Telephone settings

Happy message

Happy messages are pendant greeting messages. It will occur when you pick up the pendant in the morning (between 4:30am and 9:00am), place the pendant in its charger at night (between 8:00pm and 11:00pm), or after using the voice command feature. The default setting is On.

Press MENU when the handset/base is not

1. in use.

Press or to scroll to Pendant, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to Happy message,

3. then press SELECT on the cordless handset/SELECT on the telephone base.

Press or to scroll to On or Off, then press SELECT

9:48am 5/20

Ringers

Set date/time

Pendant

BACK

9:48am 5/20

PENDANT Voice command

Happy message

BACK

9:48am 5/20

HAPPY MESSAGE

On

Off

BACK

on the cordless handset/SAVE on the telephone base. You hear a confirmation tone.

SELECT

SAVE

Telephone operation

Make a call

To make a call on a cordless handset:

Press or .

1. When you hear a dial tone, dial the number.

To make a call at the telephone base:

Lift the corded handset, or press

1. SPEAKER .

When you hear a dial tone, dial the number.

The screen displays the elapsed time as

• you talk (in hours, minutes and seconds).

While entering numbers, press and hold

• PAUSE to insert a dialing pause (a P appears).

To make a call on a pendant:

Press 1 or 2 to dial the corresponding speed dial number.

Predial a call

To predial a call on a cordless handset:

Enter the telephone number.

Press DELETE to make corrections.

•

2. Press or to dial.

To predial a call at the telephone base:

Enter the telephone number.

Press X/DELETE to make corrections.

•

Lift the corded handset, or press /SPEAKER

2. to dial.

The screen displays the elapsed time as you talk (in hours, minutes

• and seconds).

While entering numbers, press and hold PAUSE to insert a dialing

• pause (a P appears).

Telephone operation

Answer a call

To answer a call on a cordless handset:

Press , or any dialing key (0-9 or ).

•

To answer a call at the telephone base:

Lift the corded handset, or press SPEAKER or any dialing key

•

(0-9 or ).

To answer a call on a pendant:

Press .

•

End a call

To end a call on a cordless handset:

Press OFF or place the handset in the handset charger.

•

To end a call at the telephone base:

When you are using the corded handset, place it on the telephone base.

•

When you are using the base speakerphone, press SPEAKER .

•

To end a call on a pendant:

Press or place the pendant in the pendant charger.

•

Speakerphone

Handset speakerphone:

When the cordless handset is on a call, press to switch between the handset speakerphone and the handset earpiece.

When the speakerphone is active, the handset displays Speaker and the light turns on.

Telephone base speakerphone:

When the corded handset is on a call, press SPEAKER to switch between the telephone base speakerphone and the corded handset.

When the speakerphone is active, the telephone base displays Speaker and the SPEAKER light turns on.

Telephone operation

Equalizer

The equalizer enables you to change the quality of the audio for both handset earpiece and speakerphone to best suit your hearing. The default setting is Natural.

Press MENU during a call.

Press SELECT on the cordless handset/

SELECT on the telephone base to choose

Equalizer.

Press or to scroll to Natural, Treble 1,

Treble 2 or Bass, then press SELECT on the cordless handset/SAVE on the telephone base.

If you switch the call between the handset and the speakerphone

• by pressing on the handset or SPEAKER on the telephone base, the audio setting remains unchanged.

The current equalizer setting remains unchanged until a new setting

• is selected.

9:48am 5/20

Equalizer

Phonebook Caller ID log

BACK

9:48am 5/20

EQUALIZER

Natural

Treble 1

BACK

SELECT

SAVE

Telephone operation

Audio Assist

Use the audio assist feature to enhance the clarity and loudness of your caller’s voice on the cordless/corded handset earpiece when you are listening to a message or an announcement.

To turn on Audio Assist :

While you are on a call or listening to a message

• or an announcement using the cordless/corded handset earpiece, press AUDIO ASSIST. The screen shows Audio assist on briefly.

AUDIO

The icon appears on the handset

ASSIST

screen or the icon appears on the telephone base screen until you turn off this feature.

You must press AUDIO ASSIST every time

• you want to activate the feature.

To turn off Audio Assist :

Press AUDIO ASSIST again. The screen

• shows Audio assist off briefly.

Audio Assist deactivates when you end the call.

Audio Assist is a registered trademark of Advanced American Telephones.

Telephone operation

Volume control

To adjust the listening volume on a cordless handset:

During a call, press VOL- or VOL+.

•

To adjust the listening volume at the telephone base:

During a call, press VOL or VOL and then press

•

SET.

To adjust the listening volume at a pendant:

During a call, press VOL- or VOL+.

•

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

To mute a call on a cordless handset:

During a call, press MUTE. The handset

• displays Muted briefly and MUTE icon until the mute function is turned off.

Press MUTE again to resume the

• conversation. The handset displays

Microphone ON briefly.

To mute a call at the telephone base:

During a call, press MUTE. The telephone

• base displays Muted briefly and MUTE icon until the mute function is turned off.

Press UNMUTE to resume the conversation.

• The telephone base displays Microphone ON briefly.

9:48am 5/20

Phone: 0:00:25

MUTE

9:48am MUTE 5/20

Phone: 0:01:55

UNMUTE

FLASH

Telephone operation

Call waiting

If you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are already on another call.

Press FLASH on the handset/FLASH on the telephone base to put

• your current call on hold and take the new call.

Press FLASH on the handset/FLASH on the telephone base to

• switch back and forth between calls.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer of the handset or the telephone base without disconnecting the call. The next call rings normally at the preset volume.

To silence the ringer temporary on a cordless handset:

Press MUTE, CANCEL or QUIET and it displays Ringer muted

• and .

To silence the ringer temporary at the telephone base:

Press MUTE, CANCEL or

•

and it displays Ringer muted and .

To silence the ringer temporary at the pendant:

Press VOL-.

•

Each handset, pendant and the base ring when there is an incoming call unless the ringer volume on that device is turned off.

Telephone operation

Redial

The last 10 telephone numbers dialed (up to 30 digits) are stored in thedialed (up to 30 digits) are stored in the (up to 30 digits) are stored in the system memory.

Each handset and the telephone base store the last 10 telephone numbers dialed (up to 30 digits) independently. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.

To review and dial a redial number on a cordless handset:

Press REDIAL when the phone is not in use.

Press , or REDIAL repeatedly to browse.

Press DELETE to delete the displayed redial

• entry. You hear a confirmation tone.

When the desired entry displays, press or

3. to dial.

-OR-

Press or

Press REDIAL.

Press , or REDIAL repeatedly to browse.

Press DELETE to delete the displayed redial entry. You hear a

• confirmation tone.

4. When the desired entry displays, press SELECT to dial or press CANCEL to exit.

when the phone is not in use.

Telephone operation

Redial

To review and dial a redial number at the telephone base:

Press REDIAL when the phone is not

1. in use.

Press , or REDIAL repeatedly to browse.

Press X/DELETE to delete the displayed

•

9:48am 5/20

REDIAL #2/10

800-595-9511

BACK

SAVE

redial entry. You hear a confirmation tone.

When the desired entry displays, lift the corded handset or press

SPEAKER to dial.

-OR-

Lift the corded handset or press SPEAKER

when the phone is not

in use. Press REDIAL.

2. Press , or REDIAL repeatedly to browse.

Press X/DELETE to delete a redial entry. You hear a confirmation tone.

•

When the desired entry displays, press CALL to dial or press BACK

4. to exit.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

During a call, press .

1. Enter the number you wish to dial. The

2. telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.

Telephone operation

Check voicemail

Press and hold 1 on the cordless handset/telephone base to dial your voicemail number.

To set the voicemail number, see Voicemail number on page 40.

Web address

Use this feature to view the VTech website address.

Press MENU when the handset/base is not

1. in use.

Press or to scroll to Web address, then

2. press SELECT on the cordless handset/

SELECT on the telephone base. Press OK

on the telephone base to return to the previous menu.

9:48am 5/20

Annc Caller ID

Settings

Web address

BACK

9:48am 5/20

SELECT

www.

vtechphones.com

Telephone operation

Chain dialing

Use this feature on the cordless handsets or the telephone base to initiate a dialing sequence from numbers stored in the phonebook, caller ID log or redial list while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.

To access a number from the phonebook while on a call:

Press MENU.

1. Press or to scroll to Phonebook, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to the desired entry,

3. then press SELECT on the cordless handset/CALL on the telephone base to dial the displayed number.

To access a number from the caller ID log while on a call:

Press MENU.

9:48am 5/20

Equalizer

Phonebook

Caller ID log

BACK

9:48am 5/20

Mike Smith

SELECT

800-595-9511

BACK

CALL

Press or to scroll to Caller ID log, then press SELECT on the

2. cordless handset/SELECT on the telephone base.

Press or to scroll to the desired entry, then press SELECT on

3. the cordless handset/CALL on the telephone base to dial the displayed number.

To access a number from the redial list while on a call:

Press REDIAL to enter the redial list.

1. Press , or REDIAL repeatedly to browse to the desired entry.

2. Press SELECT on the cordless handset/CALL on the telephone

3. base to dial the displayed number.

Press CANCEL on the cordless handset or BACK on the telephone base to exit the phonebook, caller ID log or redial list while on a call.

Telephone operation

Transfer a call

While on an outside call, you can transfer the call from a cordless handset or the telephone base to another system device.

To transfer a call from a cordless handset:

During a call, press MENU. Press or to scroll to

1. Transfer, then press SELECT.

If you have two or more handsets/pendants,

•

your handset shows TRANSFER TO: Press or to scroll to the desired device and then press SELECT. You may also enter a destination handset number (1-9), or enter 0 for the telephone base, followed by 0-2 for HANDSET 10 to HANDSET 12, or

followed by # for all devices.

The outside call is put on hold and the handset shows Transferring call.../Transferring call to all...

The destination device rings and shows Transfer from HANDSET X.

Caller ID log >Transfer

TRANSFER TO: >BASE 0

To answer the call on the destination handset, press , or any

2. dialing key (0-9 or ).

-OR-

To answer the call on the telephone base, lift the corded handset, or press SPEAKER or any dialing key (0-9 or ).

-OR-

To answer the call on the pendant, press .

Telephone operation

Transfer a call

To transfer a call from the telephone base:

During a call, press MENU. Press or to

1. scroll to Transfer, then press SELECT.

If you have two or more handsets/

• pendants, your handset shows TRANSFER TO: Press or to scroll to the desired device and then press SELECT. You may also enter a destination handset number (1-9), or enter 0 for the telephone base, followed by 0-2 for HANDSET 10 to

HANDSET 12, or followed by # for all devices..

The outside call is put on hold and the telephone base shows

Transferring call/Transferring call to all.

The destination device rings. The destination handset shows Transfer from BASE 0.

9:48am 5/20

Phonebook Caller ID log

Transfer

BACK

9:48am 5/20

TRANSFER TO: HANDSET 2

All pendants

BACK

SELECT

To answer the call on the destination handset, press , or any

dialing key (0-9 or ).

-OR-

To answer the call on the pendant, press .

If the destination device does not answer the call within 30 seconds,

•

the originating device displays No response to transfer. The call will be reverted to the originating device.

If the destination device is in use, in the phonebook or caller ID log,

• not powered or out of range, the originating device displays No answer. Try again. and then reconnects to the outside call.

Telephone operation

Find handset/pendant

This feature helps you find misplaced handsets and pendants.

To start the paging tone:

Press FIND HS on the right side

• of the telephone base and its screen displays Paging all devices. All idle handsets and pendants ring and the handsets display

Paging **.

To stop the paging tone:

Press , OFF, or any dialing

• key on a cordless handset, or return the cordless handset to its charger.

-OR-

Press on a pendant.

•

-OR-

Press STOP, CANCEL or FIND HS on the telephone base.

•

Press MUTE to mute the ringer of other handsets or press VOL mute the ringer of other pendants until you find the missing handset or pendant.

Multiple handset use

Join a call in progress

Another handset, pendant or the telephone base can join an outside call. You can share an outside call with the telephone base and up to four handsets/pendants at the same time.

You can buy additional accessory handsets (SN6107) or accessory pendants (SN6166/SN6167) for the telephone base. You can register up to 12 handsets/pendants to the telephone base.

To join a call with a cordless handset:

Press

• Press OFF or place the handset in the handset charger to exit the call.

•

To join a call with the telephone base:

Lift the corded handset or press SPEAKER .

• Return the corded handset to the telephone base or press SPEAKER

• to exit the call.

To join a call with a pendant:

Press to join the call.

• Press or place the pendant in the pendant charger to exit the call.

•

to join the call.

Multiple handset use

Intercom

Use the intercom feature for conversations between two system devices.

To initiate an intercom call with a cordless handset:

Press MENU, then press or to scroll to Intercom,

then press SELECT.

If you have only one handset, the handset

•

shows Calling BASE 0. The telephone base rings and shows HANDSET 1 is calling.

If you have two or more handsets/pendants,

•

your handset shows INTERCOM TO: Press or to scroll to the desired device and then press SELECT. You may also enter a destination handset number (1-9), or enter 0 for the telephone base, followed by 0-2 for HANDSET 10 to HANDSET 12,

or followed by # for all devices.

The destination device rings. The destination handset/telephone base shows HANDSET X is calling/ HANDSET X is calling all.

Your handset shows Calling HANDSET X/Calling BASE 0/Calling all pendants/Calling all devices.

To answer the intercom call on the destination

handset, press , or any dialing key (0-9, or

). Both handsets now show Intercom.

Answering sys >Intercom

INTERCOM TO: >BASE 0

9:48am 5/20

HANDSET X

is calling

MUTE

Intercom

9:48AM 5/20

-OR-

To answer the intercom call at the telephone base, lift the corded handset, or press SPEAKER or any dialing key (0-9, or ). Both devices now show Intercom.

-OR-

To answer the intercom call on a pendant, press .

Multiple handset use

Intercom

To end the intercom call on either handset, one party presses OFF,

or places the handset back in the handset charger. Both handsets display Intercom ended.

-OR-

To end the intercom call at the telephone base, press END, CANCEL or SPEAKER when you are using the base speakerphone, or return the corded handset to the telephone base. Both devices display Intercom ended.

-OR-

To end the intercom call on the pendant, press or place the pendant back in the pendant charger.

You can cancel the intercom call before it is answered by

•

pressing CANCEL. If the destination device is not powered, out of range, on a call, or

• does not answer the intercom call within 100 seconds, your handset displays No answer. Try again. and then returns to idle mode.

You can press OFF, MUTE or QUIET# on the cordless handset, or

• CANCEL, MUTE or

silence the intercom ringer. Only one intercom call can be established at a time.

•

on the telephone base to temporarily

Multiple handset use

Intercom

To initiate an intercom call at the telephone base:

Press MENU, then press or to scroll to

Intercom, then press SELECT.

If you have only one handset/pendant,

• the telephone base shows

Calling HANDSET 1/Calling all pendants. The handset/pendant rings.

The handset shows BASE 0 is calling. If you have two or more handsets/

• pendants, your telephone base shows INTERCOM TO: Press or to scroll to the desired device and then press SELECT. You may also enter a destination handset number (1-9), or enter followed by 0-2 for HANDSET 10 to HANDSET 12, or

followed by # for all devices.

The destination device rings. The destination handset shows BASE 0 is calling.

The telephone base shows Calling

HANDSET X/Calling all pendants/ Calling all devices.

To answer the intercom call on the destination handset, press ,

or any dialing key (0-9 or ). Both devices now show Intercom.

9:48am 5/20

Answering system

Intercom

Photo speed dial

BACK

9:48am 5/20

INTERCOM TO:

HANDSET 1

HANDSET 2

BACK

BASE 0

is calling

9:48am 5/20

Intercom

END MUTE

SELECT

-OR-

To answer the intercom call on the pendant, press .

Multiple handset use

Intercom

To end the intercom call at the telephone base, press END, CANCEL

or SPEAKER when you are using the base speakerphone, or return the corded handset to the telephone base.

-OR-

To end the intercom call on the destination handset, press OFF or place the handset back in the handset charger.

-OR-

To end the intercom call at the pendant, press or place the pendant back in the pendant charger.

You can cancel the intercom call before it is answered by

•

pressing CANCEL. If the destination handset/pendant is not powered, out of range,

• on a call, or does not answer the intercom call within 100 seconds, your telephone base displays No answer. Try again. and then returns to idle mode.

You can press OFF or MUTE on the cordless handset, or

• CANCEL or MUTE on the telephone base to temporarily silence

the intercom ringer. Only one intercom call can be established at a time.

•

Multiple handset use

Answer an incoming call during an intercom call

If you receive an incoming outside call during an intercom call, you will hear an alert tone.

To answer on a cordless handset:

To answer the call, press . The intercom call ends automatically.

• To end the intercom call without answering or canceling the incoming

• call, press OFF. The telephone continues to ring.

To answer at the telephone base:

Press SPEAKER , or place the corded handset back to the base.

• The intercom call ends automatically. Then pressress SPEAKER , or lift up the corded handset to answer the call.

To end the intercom call without answering or canceling the incoming

• call, press SPEAKER , or place the corded handset back to the base. The telephone continues to ring.. The telephone continues to ring.

Multiple handset use

Transfer a call during an intercom call

Use the intercom feature to transfer an outside call to another cordless handset, pendant or the telephone base.

To transfer a call with a cordless handset:

During a call, press MENU, then press or to scroll

to Intercom, then press SELECT.

If you have only one handset, the handset

•

shows Calling BASE 0. The telephone base rings and shows HANDSET 1 is calling.

If you have two or more handsets/pendants,

•

12, or followed by # for all devices. The destination device rings. The destination handset/telephone base shows HANDSET X is calling.

Your handset shows Calling HANDSET X/Calling BASE 0/Calling all pendants/Calling all devices.

To answer the intercom call on the destination

handset, press , or any dialing key (0-9 or

). Both handsets now show Intercom.

9:48am 5/20

Transfer >Intercom

INTERCOM TO: >BASE 0

HANDSET 1

is calling

Intercom

9:48AM 5/20

-OR-

To answer the intercom call at the telephone base, lift the corded handset, or press SPEAKER or any dialing key (0-9 or ). Both devices now show Intercom.

-OR-

To answer the intercom call on a pendant, press .

Multiple handset use

Transfer a call during an intercom call

To end the intercom call on either handset, one party presses OFF,

or places the handset back in the handset charger. Both handsets display Intercom ended.

-OR-

To end the intercom call on the pendant, press or place the pendant back in the pendant charger.

You can cancel the intercom call before it is answered by

•

pressing CANCEL. If the destination device is not powered, out of range, on a call,

• or does not answer the intercom call within 100 seconds, your handset displays No answer. Try again. and then reconnects to the outside call.

From this intercom call, you have the following options:

You can transfer the call. Press MENU, then press or

•

to scroll to Transfer, then press SELECT. Your handset shows Call transferred. The destination device is then connected to the outside call.

You can end the intercom call and continue the outside call

•

with the originating handset. Press on your handset, or the other party can press OFF on the handset, or place the handset back in the handset charger, or place the cordedor place the corded handset back to the base.

You can let the other device join you on the outside call in a

•

three-way conversation. Press MENU, then press or to scroll to Share call, then press SELECT on the originating handset.

Multiple handset use

Transfer a call during an intercom call

To transfer a call at the telephone base:

Press MENU, then press or to scroll to

Intercom, then press SELECT.

If you have only one handset/pendant,

• the telephone base shows

Calling HANDSET 1/Calling all pendants. The handset/pendant rings.

The handset shows BASE 0 is calling. If you have two or more handsets/

followed by # for all devices.

The destination device rings. The destination handset shows BASE 0 is calling.

The telephone base shows Calling

HANDSET X/Calling all pendants/ Calling all devices.

To answer the intercom call on the destination handset, press ,

or any dialing key (0-9 or ). Both devices now show Intercom.

9:48am 5/20

Answering system

Intercom

Photo speed dial

BACK

9:48am 5/20

INTERCOM TO:

HANDSET 1

HANDSET 2

BACK

BASE 0

is calling

9:48AM 5/20

9:48am 5/20

Intercom

SELECT

-OR-

To answer the intercom call on the pendant, press .

Multiple handset use

Transfer a call during an intercom call

To end the intercom call at the telephone base, press END, CANCEL

or SPEAKER when you are using the base speakerphone, or return the corded handset to the telephone base.

-OR-

To end the intercom call on the destination handset, press OFF or place the handset back in the handset charger.

-OR-

To end the intercom call at the pendant, press or place the pendant back in the pendant charger.

You can cancel the intercom call before it is answered by

•

pressing CANCEL. If the destination device is not powered, out of range, on a call,

• or does not answer the intercom call within 100 seconds, your handset displays No answer. Try again. and then reconnects to the outside call.

From this intercom call, you have the following options:

4. You can transfer the call. Press or place the corded handset back

•

to the telephone base. Both screens display Intercom ended. The destination handset is then connected to the outside call.

The other party can press OFF on the handset to end the intercom

• call. The telephone base reconnects to the outside call.

You can let the other handset join you on the outside call in a

• three-way conversation. Press MENU, then press or to scroll to Share call, then press SELECT on the telephone base.

Phonebook

About the phonebook

The phonebook stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.

Phonebook entries are shared by all handsets and the telephone

• base. Any modifications made on one device apply to all.

When you access the phonebook without

• records, the screen shows Phonebook empty.

When the phonebook is full and you

• try to save an entry, the screen shows Phonebook full.

When you try to save an entry already

• stored in the phonebook, the screen shows Number already saved.

Only one system device can review the

• phonebook at a time. When a device tries to enter the phonebook while another device is already in it, Not available at this time appears.

Phonebook empty

Phonebook full

Number

already saved

Not available

at this time

Phonebook

Add a phonebook entry

Press MENU when the handset/

telephone base is not in use.

-OR-

When the phonebook is empty, press on the cordless handset/PHONEBOOK on the telephone base. The handset screen displays Phonebook empty briefly and then Add contact? The telephone base screen displays Phonebook empty briefly and then Add new contact? Press SELECT on the handset/YES on the telephone base. Then go to Step 4.

Press or to scroll to Phonebook, then

press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to Add contact, then

press SELECT on the cordless handset/SELECT on the telephone base.

When ENTER NUMBER displays, use the dialing keys to enter a

number (up to 30 digits).

Press or to move the cursor to the left or right.

•

Press DELETE on the handset/X/DELETE or BACKSPACE on

• the telephone base to erase a digit.

Press and hold DELETE on the handset/X/DELETE on the

• telephone base to erase all digits.

Press and hold PAUSE to enter a dialing pause (a P appears).

•

-OR-

Copy a number from the redial list by pressing REDIAL then press

or , or REDIAL repeatedly to find the desired number. Press

SELECT on the cordless handset/SELECT on the telephone base to copy the number.

9:48am 5/20

Intercom Photo speed dial

Phonebook

BACK

9:48am 5/20

PHONEBOOK Review

Add contact

BACK

9:48am 5/20

ENTER NUMBER

BACKSPACE

SELECT

Press SELECT on the cordless handset/NEXT on the telephone base.

Phonebook

Add a phonebook entry

When ENTER NAME displays, use the

6. dialing keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized.

Press or to move the cursor to the left

• or right.

Press 0 to add a space.

• Press DELETE on the handset/X/DELETE or BACKSPACE on

• the telephone base to erase a character..

Press and hold DELETE on the handset/X/DELETE on the

• telephone base to erase all characters.

Press SELECT on the cordless handset/SAVE on the telephone base

to save. The screen displays Saved and you hear a confirmation tone.

-OR-

9:48am 5/20

ENTER NAME

BACKSPACE

Saved

SAVE

Use the dialing keys to enter a number (up to 30 digits) when the

handset/telephone base is not in use. Press SELECT on the cordless handset/SAVE on the telephone base. The screen displays EDIT NUMBER.

Press or to move the cursor to the left or right.

• Press DELETE on the handset/X/DELETE or BACKSPACE on

• the telephone base to erase a digit.

Press and hold DELETE on the handset/X/DELETE on the

• telephone base to erase all digits.

Press and hold PAUSE to enter a dialing pause (a P appears).

•

-OR-

Copy a number from the redial list by pressing REDIAL then press

or , or REDIAL repeatedly to find the desired number. Press

SELECT on the cordless handset/SELECT on the telephone base to copy the number.

Phonebook

Add a phonebook entry

Press SELECT on the cordless handset/NEXT on the telephone base.

When ENTER NAME displays, use the dialing keys to enter a name

3. (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized.

Press or to move the cursor to the left or right.

•

Press 0 to add a space.

•

Press DELETE on the handset/X/DELETE or BACKSPACE on

• the telephone base to erase a character..

Press and hold DELETE on the handset/X/DELETE on the

• telephone base to erase all characters.

Press SELECT on the cordless handset/SAVE on the telephone base

to save. The screen displays Saved and you hear a confirmation tone.

Review phonebook entries

Phonebook entries appear alphabetically.

Press on the cordless handset or

9:48am 5/20

PHONEBOOK on the telephone base when

the phone is not in use to show the first entry in the phonebook.

Press or to browse through the entries.

-OR-

Press MENU when the phone is not in use.

Press or to scroll to Phonebook, then

press SELECT on the cordless handset/

Entries: 3

9:48am 5/20

Mike Smith

800-595-9511

BACK

SELECT on the telephone base.

Press SELECT on the cordless handset/SELECT on the

telephone base to choose Review. Press or to browse through the entries.

Phonebook

EDIT

Phonebook

Alphabetical search

Press on the cordless handset or PHONEBOOK on the

1. telephone base when the phone is not in use to show the first entry in the phonebook.

Use the dialing keys to enter the letter associated with the name. For

2. example, if you have the entries named Jennifer, Jessie, Kevin and Linda in your phonebook, press 5 (JKL) once to see Jennifer (when Jennifer displays, press to see Jessie), twice to see Kevin, or three times to see Linda. If necessary, press or to browse.

-OR-

Press MENU when the phone is not in use.

1. Press or to scroll to Phonebook, then press SELECT on the

2. cordless handset/SELECT on the telephone base.

Press SELECT on the cordless handset/SELECT on the telephone

3. base to choose Review.

Use the dialing keys to enter the letter associated with the name. For

4. example, if you have the entries named Jennifer, Jessie, Kevin and Linda in your phonebook, press 5 (JKL) once to see Jennifer (when Jennifer displays, press to see Jessie), twice to see Kevin, or three times to see Linda. If necessary, press or to browse.

Dial a phonebook entry

Search for the desired entry in the phonebook (see Review phonebook

entries on page 76 or Alphabetical search above).

When the desired entry displays, press

2. SPEAKER on the telephone base to dial.

on the handset, or

Phonebook

Edit a phonebook entry

Search for the desired entry in the phonebook (see Review

1. phonebook entries on page 76 or Alphabetical search on page 77).

When the desired entry displays, press SELECT on the

2. cordless handset/EDIT on the telephone base. The screen displays EDIT NUMBER and the stored number.

Use the dialing keys to edit the number.

Press or to move the cursor to the left

• or right.

Press DELETE on the handset/

• X/DELETE or BACKSPACE on the telephone base to erase a digit.

Press and hold DELETE on the handset/

• X/DELETE on the telephone base to erase all digits.

Press and hold PAUSE to enter a dialing

• pause (a P appears).

9:48am 5/20

EDIT NUMBER

800-595-9511_

BACKSPACE

9:48am 5/20

ENTER NAME

Mike Smith_

BACKSPACE

SAVE

Press SELECT on the cordless handset/

Saved

NEXT on the telephone base. The screen

displays EDIT NAME and then the stored name.

Use the dialing keys to edit the name.

5. Press or to move the cursor to the left or right.

•

Press 0 to add a space.

•

Press DELETE on the handset/X/DELETE or BACKSPACE on

• the telephone base to erase a character..

Press and hold DELETE on the handset/X/DELETE on the

• telephone base to erase all characters.

Press SELECT on the cordless handset/SAVE on the telephone base

to save the entry. The screen displays Saved and then the revised entry. You hear a confirmation tone.

Phonebook

Delete a phonebook entry

Search for the desired entry in the

phonebook (see Review phonebook entries on page 76 or Alphabetical search on page 77).

Press DELETE on the handset/X/DELETE

2. on the telephone base to delete the displayed phonebook entry. The screen displays Delete contact? with the contact name.

Press SELECT on the cordless handset/

YES on the telephone base to confirm. The

screen displays Contact deleted. You hear a confirmation tone.

9:48am 5/20

Mike Smith

Delete contact?

Contact deleted

YES

Photo speed dial

The telephone system has four photo speed dial locations, where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. You must set the speed dial numbers to the corresponding locations before using them.

We recommend you store two contacts that you may need to call them more often or right away to photo speed keys 1 and 2.

Store a photo speed dial entry

Press MENU on the telephone base when it is not in use.when it is not in use.. Press or

to scroll to Photo speed dial, press SELECT. Press or to scroll

to the desired speed dial location, then pressthe desired speed dial location, then press SELECT.

-OR-

When the desired photo speed dial location is empty, press the speed dial key.

When MEMORY X NUMBER displays, use

2. the dialing keys to enter a number (up to 30 digits):

Press or to move the cursor to the left

• or right.

Press X/DELETE or BACKSPACE to

• erase a digit.

Press and hold X/DELETE to erase

• all digits.

9:48am 5/20

MEMORY X NUMBER

BACKSPACE

Press and hold PAUSE to enter a dialing pause (a P appears).

•

Press NEXT.

Photo speed dial

Store a photo speed dial entry

When MEMORY X NAME displays, use

Press or to move the cursor to the left

• or right.

Press 0 to add a space.

• Press X/DELETE or BACKSPACE to erase a character..

• Press and hold X/DELETE to erase all characters.

•

Press SAVE. The screen displays Memory X saved and you hear a

5. confirmation tone.

9:48am 5/20

MEMORY X NAME

BACKSPACE

Memory X saved

SAVE

Photo speed dialPhoto speed dial

Edit a photo speed dial entry

Press MENU on the telephone base when it is not in use.when it is not in use..

1. Press or to scroll to Photo speed dial, then press SELECT.

2. Press or to scroll to the desired speed dial location, then pressthe desired speed dial location, then press

SELECT.

When MEMORY X NUMBER displays, use the dialing keys to edit

4. the telephone number:

Press or to move the cursor to the left or right.

•

Press X/DELETE or BACKSPACE to erase a digit.

•

Press and hold X/DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a P appears).

•

Press NEXT.

5. When MEMORY X NAME displays, use the dialing keys to edit the

6. contact name.

Press or to move the cursor to the left or right.

•

Press 0 to add a space.

•

Press X/DELETE or BACKSPACE to erase a character..

•

Press and hold X/DELETE to erase all characters.

•

Press SAVE. The screen displays Memory X saved and you hear a

7. confirmation tone.

Photo speed dial

Delete a photo speed dial entry

Press MENU on the telephone base

1. when it is not in use..

Press or to scroll to Photo speed dial,

2. then press SELECT.

Press or to scroll to the desired speedthe desired speed

3. dial location, then press X/DELETEDELETE. The screen displays Clear Memory X?

Press YES to confirm. The screen displays

4. Memory X cleared and you hear a confirmation tone.

Dial a photo speed dial number

To dial with the telephone base:

Press a photo speed dial key to dial the number stored in the

•

corresponding photo speed dial location.

9:48am 5/20

1:Mike Smith 2:Tom Miller

3:Linda Jones

BACK

9:48am 5/20

Clear Memory X?

SELECT

YES

To dial with the pendant:

Press 1 or 2 to dial the number stored in the corresponding photo

•

speed dial location.

-OR-

Use the voice command feature to dial (see page 119).

Caller ID

About the caller ID log

This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:

You have both caller ID and call waiting, but as separate services

•

(you may need to combine these services). You have only caller ID service, or only call waiting service.

•

You do not subscribe to caller ID log or call waiting services.

•

There are fees for caller ID services. In addition, services may not be

•

available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider.

Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view caller ID log entries with numbers between 16 and 24 digits, you must save the entry to the phonebook (see page 90).

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service.

Caller ID

Caller ID log

If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appears on the screen, it will not be saved in the caller ID log.

The caller ID log stores up to 50 entries. Each entry has up to 24

•

digits for the phone number and 15 characters for the name. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.

Caller ID log entries are shared by all handsets and the telephone

•

base. Any modifications made on one device apply to all. You can review, redial, and copy an entry into the phonebook.

•

Entries appear in reverse chronological order.

•

When the caller ID log is full, the oldest entry is deleted to make room

•

for new incoming call information.

XX Missed calls shows when you have incoming calls that have not

•

been answered.

Caller ID log empty shows when you access the caller ID log

•

without records. Only one handset or the telephone base can review the

•

caller ID log at a time. If a system device tries to enter the caller ID log while another system device is already in it, its screen displays Not available at this time.

Caller ID

Missed call indicator

When there are calls that have not been reviewed in the caller ID log, the screens display XX Missed calls. When you have reviewed all the missed calls, the missed call indicator goes away.

HANDSET X

XX Missed calls

Each time you review a caller ID log entry marked

9:48AM 5/20

NEW on the cordless handset or NEW on the telephone base, the number of missed calls decreases by one.

If you do not want to review the missed calls one by one, press and hold CANCEL or DELETE on the cordless handset or CANCEL on the telephone base when not in use to clear the missed call indicator. All the entries are then

9:48am 5/20

XX Missed calls

Mike Smith

800-595-9511

NEW

9:48AM 5/20

BASE

considered old and kept in the caller ID log.

CALL LOG

PHONEBOOK

NEW

Mike Smith

800-595-9511

11:22pm 5/19

Memory match

BACK

When the incoming telephone number matches the last seven digits of a telephone number in your phonebook, the name that appears on the screen matches the corresponding name in your phonebook.

SAVE

For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your phonebook.

The number shown in the caller ID log is in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the phone number of the caller does not match a number in your phonebook, the name will appear as it is delivered by the telephone service provider.

Caller ID

Review the caller ID log

Review the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your phonebook.

To review the caller ID log with a cordless handset/the telephone base:

Press CID on the cordless handset, or

1. press CALL LOG on the telephone base when the phone is not in use.

Press or to browse.

-OR-

Press MENU when the phone is not in use.

1. Press or to scroll to Caller ID log, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

Press SELECT on the cordless handset/

SELECT on the telephone base to choose Review.

Press or to browse through the entries.

9:48am 5/20

Photo speed dial Phonebook

Caller ID log

BACK

9:48am 5/20

CALLER ID LOG

Review

Delete all calls

BACK

SELECT

To review the caller ID log with a pendant:

Use the voice command feature (see page 121).

•

Caller ID

View dialing options

Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the phonebook.

While reviewing the caller ID log, press QUIET# on the cordless handset or

on the telephone

base repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the phonebook.

Press #

Press 1

1-800-595-9511

595-9511

1-595-9511

800-595-9511

1-800-595-9511

800-595-9511

1-595-9511

595-9511

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook.

When the number is displayed in the correct format for dialing, press

or on a cordless handset, or press SPEAKER or lift the corded

handset on the telephone base to dial.

Caller ID

Dial a caller ID log entry

To dial on a cordless handset:

Search for the desired caller ID log entry (see Review the caller ID

log on page 87). When the desired entry displays, press or to dial.

To dial at the telephone base:

Search for the desired caller ID log entry (see Review the caller ID

log on page 87). When the desired entry displays, press

2. handset to dial.

SPEAKER or lift the corded

To dial on the pendant:

Use the voice command feature (see page 121).

•

Caller ID

Save a caller ID log entry to the phonebook

Search for the desired caller ID log entry (see Review the caller ID

1. log on page 87).

Press SELECT on the cordless handset/SAVE on the telephone base

2. to choose the entry. The screen displays EDIT NUMBER and the stored number.

Use the dialing keys to edit the number.

Press or to move the cursor to the left or right.

•

Press DELETE on the handset/X/DELETE or BACKSPACE on

• the telephone base to erase a digit.

Press and hold DELETE on the handset/X/DELETE on the

• telephone base to erase all digits.

Press and hold PAUSE to enter a dialing pause (a P appears).

•

Press SELECT on the cordless handset/NEXT on the telephone

base. The screen displays EDIT NAME and the stored name. Use the dialing keys to edit the name. Additional key presses show

5. other characters of that particular key.

Press or to move the cursor to the left or right.

•

Press 0 to add a space.

•

Press DELETE on the handset/X/DELETE or BACKSPACE on

• the telephone base to erase a character..

Press and hold DELETE on the handset/X/DELETE on the

• telephone base to erase all characters.

Press SELECT on the cordless handset/SAVE on the telephone base

to save the entry. The screen displays Saved and then the revised entry. You hear a confirmation tone.

Caller ID

Delete caller ID log entries

To delete one entry:

Search for the desired caller ID log entry

(see Review the caller ID log on page 87). Press DELETE on the handset/X/DELETE

2. on the telephone base to delete the displayed entry. You hear a confirmation tone.

9:48am 5/20

Photo speed dial Phonebook

Caller ID log

BACK

SELECT

To delete all entries:

Press MENU when the phone is not in use.

1. Press or to scroll to Caller ID log, then

2. press SELECT on the cordless handset/

SELECT on the telephone base.

Press or to scroll to Del all calls on

9:48am 5/20

CALLER ID LOG

Review

Delete all calls

BACK

9:48am 5/20

the cordless handset/Delete all calls on the telephone base. Press SELECT on the

all calls?

cordless handset/SELECT on the telephone base. The screen displays Delete all calls?

Press SELECT on the cordless handset/

YES on the telephone base. You hear a confirmation tone.

Caller ID log screen messages

Displays: When:

PRIVATE NAME

PRIVATE NUMBER

The caller is blocking the name information.

The caller is blocking the telephone number information.

SELECT

Delete

YES

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

The caller is blocking the name and number information.

This caller’s name is unavailable.

This caller’s number is unavailable.

No information is available about this caller.

Reminder

About the reminder

The reminder feature helps remind you of important events. You can set the reminder to remind you only once, or in daily, weekly or monthly bases. Once you set the reminder, the system will alarm you at the alarm time and every 15 minutes after the alarm time for three more times.

Add a reminder

Each reminder can be up to four minutes in length. The total storage capacity for the announcement, messages, memos and reminders is approximately 14 minutes.

To add a reminder with a cordless handset:

Press MENU when the handset is not in use.

Press or to scroll to Reminder, then

press SELECT. Press or to scroll to Set reminder, then

press SELECT.

Caller ID log >Reminder

Press or to select the month then press

SELECT, or use the dialing keys to enter a two-digit number (01-12).

Press or to select the date then press

SELECT, or use the dialing keys to enter a two-digit number (01-31).

Press or to select the year then press

SELECT, or use the dialing keys to enter a two-digit number (00-99), then press SELECT.

Press or to select the hour then press

SELECT, or use the dialing keys to enter a two-digit number (01-12). Press or to select the minute then press SELECT, or use the

dialing keys to enter a two-digit number (00-59). Press or to select AM or PM, then press SELECT.

Review >Set reminder

REMINDER 09:30 AM

Reminder

Add a reminder

The system announces, “Record after the tone.

10. Press 5 when you are done.” After the tone, speak towards the microphone.

Press 5 when done. The system announces,

11. “Recorded.”

Press or to scroll to the frequency you would

12. like to set, then press SELECT. You hear a confirmation tone.

Once -- Reminder occurs only once at the

•

specific time and date you set.

Daily -- Reminder occurs every day at the

•

specific time you set.

Weekly -- Reminder occurs every week at the

•

specific time and day you set.

Monthly -- Reminder occurs every month at the

•

specific time and date you set.

Record Reminder 5-Stop

FREQUENCY

>Once

VTech SN6197 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Parts checklist

Getting started