VTech SN6187 User Manual

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Abridged user’s manual

SN6187

VTech CareLIne™

Congratulations

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions.

This abridged user’s manual provides you with basic installation and use instructions. A limited set of features are described in abbreviated form.

Please refer to the online user’s manual for a full set of installation and operation instructions at www.vtechphones.com.

Compatible with

Hearing Aid T-Coil

TIA-1083

Telephones identiﬁed with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of

the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efﬁciency guidelines.

What’s in the box

Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Quick start

guide

Abridged

user’s

manual

Important

safety

instructions

Telephone base overview

1 – Audio Assist

• Enhance the clarity and loudness of the caller’s voice during message playback.

2 – /FIND HANDSET

• Page all handsets and pendants when idle.

3 – p/VOL and q/VOL

• Adjust the listening volume during message playback.

• Adjust the base ringer volume while idle.

4 – Message window

• Show the number of messages, and the other information of the answering system or telephone base.

X/ DELETE

• Delete the playing message.

• Press twice to delete all old messages.

/REPEAT

• Repeat a message.

• Press twice to play the previous message.

/SKIP

• Skip to the next message.

/PLAY/STOP

• Play messages.

• Stop playing messages.

5 – IN USE light

• On when the phone is in use or the answering system is answering an incoming call.

• On when a device is being registered.

• Flashes when devices are being deregistered.

• Flashes when another telephone on the same line

is in use.

6 – SLOW

• Press to slow down the message playback.

7 – Charging pole

8 – Speakerphone

9 – /ANS ON/OFF

• Turn on or off the answering system.

10 – Visual ringer indicator

• Flashes when the telephone base is ringing.

Handset overview

1 – Visual ringer indicator

• Flashes when the handset is ringing.

2 – Handset earpiece

3 – LCD display

4 –

• Show the menu.

• While in a menu, press to select an item, or save

an entry or setting.

5 – /CANCEL

• Hang up a call.

• Return to the previous menu or idle mode without

making changes.

• Delete digits while predialing.

• Silence the handset ringer temporarily while the

phone is ringing.

• Erase the missed call indicator while the handset is not in use.

6 –

• Turn on or off the quiet mode.

• Show other dialing options when reviewing a caller

ID log entr y.

• Silence the handset ringer temporarily while the phone is ringing.

7 –

• Enhance the clarity and loudness of the caller’s voice during a call.

8 –

• Mute the microphone during a call.

• Silence the handset ringer temporarily while the

phone is ringing.

• Delete the displayed entry while reviewing the phonebook, caller ID log or redial list.

• Delete digits or characters when entering numbers or names.

9 – Microphone

10 –

• Make or answer a call using the handset speakerphone.

• Switch between the handset speakerphone and the handset earpiece during a call.

11 –

• Switch to tone dialing temporarily during a call.

• Switch between upper case and lower case while

entering characters.

12 –

• Enter space character during text editing.

13 –

• Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the phonebook.

• Set or dial your voicemail number.

14 – /FLASH

• Make or answer a call.

• Answer an incoming call when you receive a call

waiting alert.

15 –

• Review the redial list.

• Inser t a dialing pause while dialing or entering

numbers into the phonebook.

16 – and

• Review the phonebook or caller ID log when the telephone is not in use.

• Scroll up or down while in a menu, or in the phonebook, caller ID log or redial list.

• Move the cursor to the left or right when entering numbers or names.

17 – CHARGE light

• On when the handset is charging.

18 – Speakerphone

19 – Battery compartment cover

20 – VOL+ and VOL-

• Adjust the listening volume during a call or message playback.

• Adjust the handset volume while idle

Pendant overview

e d

V O L

VOICE

1 – Pendant status light

• Stays solid red when the pendant is charging.

• Flashes red when the pendant is in low battery.

• Stays solid green when the pendant is fully

charged.

• Flashes red and green when the base is paging the pendant.

• Flashes quickly in red and green during pendant registration.

• Flashes orange three times when the pendant is not registered.

2 – VOICE

• Press to use the voice command feature.

3 – Speakerphone

4 –

• Answer or end a call.

f g

h i

VOICE

5 – Microphone

6 – 1

• Press to call speed dial 1.

7 – VOL- and VOL+

• Adjust the listening volume during a call or message playback.

• Adjust the pendant ringer volume while in idle mode.

8 – VOICE

• Press to use the voice command feature.

9 – 2

• Press to call speed dial 2.

10 – ON and OFF switch

• Switch to turn the pendant on or off.

11 – Slot for pendant lanyard

Display icons overview

The battery icon flashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The battery icon becomes solid when the battery is fully charged.

The handset speakerphone is in use.

The handset ringer is turned off.

There are new voicemail received from your telephone service provider.

NEW

ANS ON

1/13

MUTE

AUDIO ASSIST

ECO

There are new caller ID log entries.

The answering system is turned on.

There are new messages in the answering system.

The message number currently playing and total number of new/old messages recorded.

The handset microphone is muted.

The handset Audio Assist® feature is on.

The ECO mode activates automatically to reduce power consumption whenever the handset is synchronized with the telephone base.

Telephone base lights overview

Visual ringer indicator

IN USE

/ANS ON/

OFF

Flashes when the telephone base is ringing.

• On when the telephone line is in use.

• On when the answering system is answering a call.

• On when you are registering a handset or pendant.

• Flashes when another telephone sharing the same line is in use.

• Flashes when you are deregistering all devices.

On when the answering system is turned on.

Handset lights overview

Visual ringer indicator

Flashes when the handset is ringing.

On when the handset speakerphone is in use.

On when the handset is charging in the telephone base or charger.

Pendant lights overview

Pendant status light

Pendant light (ring around )

• Stays solid red when the pendant is charging.

• Flashes red when the pendant is in low battery.

• Stays solid green when the pendant is fully charged.

• Flashes red and green when the base is paging the pendant.

• Flashes quickly in red and green during pendant registration.

• Flashes orange three times when the pendant is not registered.

• On steady when the pendant is in use.

• Flashes quickly when there is an incoming call.

• Flashes twice every three seconds when another telephone system device is in use.

Connect

You can choose to connect the telephone base for desktop usage or wall mounting.

NOTES

• Use only the adapters provided.

• Make sure the electrical outlets are not controlled by

wall switches.

• The adapters are intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

TIP

• If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you install a DSL lter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.

Connect the telephone base

Connect the charger

Mount the telephone base

1. Connect the telephone line cord to the telephone base. Route it through the wall mount bracket, and then connect it to the wall jack.

DSL Filter

2. Align and place the wall mount bracket on the standard wall plate.

DSL Filter

3. Align and place the telephone base on the wall mount bracket, and then connect the power adapter.

DSL Filter

Install and charge the battery

Install the battery

Install the battery as shown below.

NOTES

• Use only supplied battery.

• Charge the battery provided with this product only

in accordance with the instructions and limitations speciﬁed in this manual.

• If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

THIS SIDE UP

Charge the handset battery

Place the handset in the telephone base or the charger to charge.

Once you have installed the battery, the handset LCD display indicates the battery status (see the following table).

NOTES

• For best performance, keep the handset in the telephone base or charger when not in use.

• The battery is fully charged after 11 hours of continuous charging.

• If you place the handset in the telephone base or the charger without plugging in the battery, the screen displays No battery.

Battery

indicators

The screen is blank, or displays Place in charger and

ﬂashes.

The screen displays Low battery and ﬂashes.

The screen displays

HANDSET X.

Battery status Action

The battery has no or very little charge. The handset cannot be used.

The battery has enough charge to be used for a short time.

The battery is charged.

Charge without interruption (at least 30 minutes).

Charge without interruption (about 30 minutes).

To keep the battery charged, place it in the telephone base or charger when not in use.

Charge the pendant battery

Switch on the pendant, and then place it in the pendant charger to charge.

The pendant status light indicates the battery status (see the following table).

NOTES

• For best performance, keep the pendant in the pendant charger when not in use.

• The battery is fully charged after 3 hours of continuous charging.

Battery

indicators

The pendant status light ﬂashes red. You hear “Low battery ” when there is only 30 minutes talk time left. You hear an aler t tone every one minute.

The pendant status light is solid red.

Battery status Action

The battery has very little charge.

The battery has enough charge to be used for a short time.

Charge without interruption.

Battery backup

When there is a power failure, all handsets display Put HS on base to power base. Put a charged handset in the telephone base to back up the telephone base power for some basic phone operations for a short period of time. During this period, you cannot use the answering system. If you have a pendant, you cannot use its voice command feature.

When a handset is put in the telephone base, it displays Powering base... Don’t pick up. At this time, use other handsets for some basic phone operations. You may use the handset which is put in the telephone base for making or answering calls via the handset speakerphone, but do not pick up the handset while using it.

NOTE

• When the cordless handset you put in the base does not have enough charge to back up the telephone base power, the handset displays Not enough batt

to power base.

Before use

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time.

Set date and time

NOTE

• Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.

1. Use the dialing keys (0-9) to enter the month

(MM), date (DD) and year (YY). Then press SELECT.

2. Use the dialing keys (0 -9) to enter the hour

(HH) and minute (MM). Then press choose AM or PM.

3. Press SELECT to save.

q or p

Check for dial tone

Press . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

• Make sure the installation procedures described above are properly done.

• It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service

provider for more information.

Positioning your pendant

You can choose to wear the pendant with the provided pendant lanyard, or carry the pendant with the provided belt clip.

Use the pendant lanyard:

Pinch the end of the lanyard and insert it into the slot on the top of the pendant.

Insert the one end of the lanyard into the other end of the lanyard, and fasten it.

You can adjust the length of the lanyard for comfortable wearing.

Use the pendant belt clip:

Remove the necklace of the pendant lanyard or the whole pendant lanyard before you use the pendant belt clip.

Push the pendant into the belt clip until it clicks in place.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofﬁce.

When the handset is out of range, the handset displays Out of range OR Base no power.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press to answer the call.

If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Congure your telephone

Use the handset menu

1. Press MENU when the phone is not in use.

2. Press or until the screen displays the

desired feature menu.

3. Press SELECT.

• To return to the previous menu, press

CANCEL.

• To return to idle mode, press and hold

CANCEL.

Set language

The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.

1. Press MENU when the handset is not in use.

2. Scroll to Settings, then press SELECT twice.

3. Scroll to choose English, Français or Español.

4. Press SELECT twice to save your setting.

Set date and time

NOTE

• Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.

1. Press MENU on the handset when not in use.

2. Scroll to Set date/time and then press SELECT.

3. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.

4. Use the dialing keys (0 -9) to enter the hour (HH) and minute (MM). Then press

q or p

choose AM or PM.

5. Press SELECT.

Caller ID announce

The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or the telephone base speaks “Call from...” and the name of the caller based on the phonebook or caller ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller’s phone number is also private or unknown, no information will be announced.

1. Press MENU on the handset when not in use.

2. Press q or p to choose Annc Caller ID and then press SELECT.

3. Press q or p to choose a desired option and then press SELECT.

4. Press q or p to choose On or OFF, and then press SELECT.

NOTE

• To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider.

Talking digit

You can select the volume or turn off the audible spoken tone that is spoken when you press the dialing key during predialing.

1. Press MENU on the handset when not in use.

2. Press q or p to choose Settings and then press SELECT.

3. Press q or p to choose Talking Digit and then press SELECT.

4. Press q or p to sample each volume level, and then press SELECT.

Happy message

Happy messages are pendant greeting messages. It will occur when you pick up the pendant in the morning (between 4:30 am and 9:00 am), place the pendant on its charger at night (between 8:00 pm and 11:00 pm), or after using the voice command feature.

The default setting is On.

1. Press MENU on the handset when not in use.

2. Press q or p to choose Pendant and then press SELECT.

3. Press q or p to choose Happy message and then press SELECT.

4. Press q or p to choose On or OFF, and then press SELECT.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call.

1. During a call, press TONE .

2. Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.

Speed dial

There are two speed dial keys, 1 and 2, on the pendant. Use a handset to store two contacts that you may need to call them more often or right away.

Assign or edit a speed dial entry

1. Press MENU when the handset is not in use.

2. Press q or p to scroll to Pendant then press SELECT.

3. Press q or p to scroll to Memory 1 or Memory 2 and then press SELECT.

4. Use the dialing keys to enter the number.

5. Press SELECT to move on to enter the name.

6. Use the dialing keys to enter the name. Additional key presses show other characters of that particular key.

7. Press SELECT to save.

While entering names and numbers, you can:

• Press DELETE to backspace and erase a digit or character.

• Press and hold DELETE to erase the entire entry.

• Press q or p to move the cursor to the left or right.

• Press and hold PAUSE to insert a dialing pause (for entering numbers only).

• Press 0 to add a space (for entering names only).

Dial a speed dial number

• Press 1 or 2 on the pendant to dial the corresponding speed dial number.

Telephone operations

Handset control key panel:

Make a call

• Press or on the handset, and then dial the telephone number.

• Press 1 or 2 on the pendant to dial the corresponding speed dial number.

Answer a call

• Press or any of the dialing key on the handset.

• Press on the pendant.

End a call:

• Press OFF or place the handset back in the telephone base or charger.

• Press or place the pendant back in the pendant charger.

Volume

• During a call, press VOL- or VOL+ to adjust the listening volume.

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

1. During a call, press MUTE. The handset displays Muted brieﬂy and MUTE icon until the mute function is turned off.

2. Press MUTE again to resume the conversation. The handset displays Microphone On brieﬂy.

Join a call in progress

You can use up to four handsets and pendants at a time on an outside call.

To join a call with a handset:

• When a handset is already on a call, press or to join the call.

• To exit the call, press OFF or place the handset in the telephone base or charger.

To join a call with a pendant:

• Press to join a call.

• To exit the call, press or place the pendant

in the pendant charger.

Call waiting

When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call.

• Press FLASH to put the current call on hold and take the new call.

• Press FLASH at any time to switch back and forth between calls.

Transfer a call

While on an outside call, you can transfer the call from one handset to another system device.

1. During a call, press MENU.

2. Press q or p to choose Transfer and then press SELECT.

• If you have two or more handsets and pendants, press q or p to choose a desired device and then press SELECT.

3. To answer on the destination handset, press , or any dialing key.

-ORTo answer the call on the pendant, press .

Find handset

Use this feature to ﬁnd all system handsets and pendants.

To start paging:

• Press /FIND HANDSET on the right side of

the telephone base when not in use. All idle handsets and pendants ring, and the handsets display ** Paging **.

To end paging:

• Press /FIND HANDSET at the telephone

base.

-OR-

• Press , OFF, or any of the dialing key

on the handset, or place the handset in the telephone base or charger.

-OR-

• Press on the pendant.

NOTE

• Press MUTE on a handset or press VOL- on a

pendant to turn off the ringer temporarily. Paging tone continues on the other handset and pendant.

Redial list

Each handset stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.

Review and dial a redial list entry

1. Press REDIAL when the handset is not in use.

2. Press q, p or REDIAL repeatedly until the

desired entry displays.

3. Press or to dial.

Delete a redial list entry

• When the desired redial entry displays, press

DELETE.

Intercom

Use the intercom feature for conversations between two system devices.

1. Press MENU, then press q or p to scroll to Intercom and then press SELECT.

• If you have two or more handsets and pendants, press q or p to choose a desired device and then press SELECT.

2. To answer the intercom call on the destination handset, press , or any dialing key.

-ORTo answer the call on the pendant, press .

3. To end the intercom call, press OFF or place the handset back in the telephone base or charger.

-ORTo end the intercom call on the pendant, press

or place the pendant back in the pendant

charger.

Answer an incoming call during an intercom call

When you receive an outside call during an intercom call, there is an alert tone.

• To answer the outside call, press . The intercom call ends automatically.

• To end the intercom call without answering the outside call, press OFF. The telephone continues to ring.

Phonebook

The phonebook can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.

Add a phonebook entry

1. Enter the number when the phone is not in use. Press SELECT, then go to Step 3.

-OR-

Press MENU when the phone is not in use, then press or to scroll to Phonebook and press SELECT. Press or to scroll to Add contact, and then ress SELECT.

2. Use the dialing keys to enter the number.

-OR-

Copy a number from the redial list by pressing REDIAL and then press q, p or REDIAL repeatedly to select a number. Press SELECT to copy the number.

3. Press SELECT to move on to enter the name.

4. Use the dialing keys to enter the name. Additional key presses show other characters of that particular key.

5. Press SELECT to save.

While entering names and numbers, you can:

• Press DELETE to backspace and erase a digit

or character.

• Press and hold DELETE to erase the entire

entry.

• Press q or p to move the cursor to the left or right.

• Press and hold PAUSE to insert a dialing pause (for entering numbers only).

• Press 0 to add a space (for entering names only).

Review a phonebook entry

Entries are sorted alphabetically.

1. Press when the phone is not in use.

2. Scroll to browse through the phonebook, or use the dialing keys to start a name search.

Delete a phonebook entry

1. When the desired entry displays, press DELETE.

2. When the handset displays Delete contact?, press SELECT.

Edit a phonebook entry

1. When the desired entry displays, press SELECT.

2. Use the dialing keys to edit the number, then press SELECT.

3. Use the dialing keys to edit the name, then press SELECT.

Dial a phonebook entry

• When the desired entry appears, press or

to dial.

Handset control key panel:

Caller ID

If you subscribe to caller ID service, information about each caller appears after the ﬁrst or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.

The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.

If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the ﬁrst 15 characters are shown and saved in the caller ID log.

Review a caller ID log entry

1. Press CID when the phone is not in use.

2. Scroll to browse through the caller ID log.

Missed call indicator

When there are calls that have not been reviewed in the caller ID log, the handset displays XX Missed calls.

Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.

When you have reviewed all the missed calls, the missed call indicator no longer displays.

If you do not want to review the missed calls one by one, press and hold CANCEL or DELETE on the idle handset to erase the missed call indicator. All the entries are then considered old.

Dial a caller ID log entry

• When the desired entry appears, press or to dial.

Save a caller ID log entry to the phonebook

1. When the desired caller ID log entry displays,

press SELECT.

2. Use the dialing keys to modify the number, if

necessary. Then press SELECT.

3. Use the dialing keys to modify the name, if

necessary. Then press SELECT.

Delete the caller ID log entries

• When the desired caller ID log entry displays,

press DELETE.

To delete all caller ID log entries:

1. Press MENU when the phone is not in use.

2. Scroll to Caller ID log and then press SELECT.

3. Scroll to Del all calls then press SELECT

twice.

Sound settings

Quiet mode

You can turn on the quiet mode for a period of time. During this period, all tones (except paging tone) are muted. When you turn on the quiet mode, the answering system turns on automatically.

1. Press and hold when the handset is not in use.

2. Use the dialing keys (0-9) to enter the duration (hour), then press SELECT to save.

• To turn off the quiet mode, press and hold on the handset when the phone is not in use.

Key tone

You can turn the key tone on or off for each handset.

1. Press MENU when the handset is not in use.

2. Scroll to Settings and then press SELECT.

3. Scroll to choose Key tone, then press SELECT.

4. Press q or p to sample each volume level, then press SELECT to save.

Handset ringer tone

You can choose from different ringer tones for each handset.

1. Press MENU when the handset is not in use.

2. Scroll to Ringers and then press SELECT.

3. Scroll to choose Ringer tone, then press SELECT.

4. Press q or p to sample each ringer tone, then press SELECT to save.

NOTE

• If you turn off the ringer volume, you will not hear ringer tone samples.

Pendant ringer tone

You can choose from different ringer tones for pendant.

1. Press MENU when the handset is not in use.

2. Scroll to Pendant and then press SELECT.

3. Scroll to choose Pendant Ringer, then press SELECT.

4. Press q or p to sample each ringer tone, then press SELECT to save.

Telephone base ringer volume

Press pVOL or qVOL on the telephone base to adjust the ringer volume when the telephone base is not in use.

When you set the ringer volume to zero, the base ringer is off. The telephone base announces, “Base ringer is off.”

Handset ringer volume

You can adjust the handset ringer volume level, or turn the ringer off.

1. Press MENU when the handset is not in use.

2. Scroll to Ringers and then press SELECT

twice.

3. Press q or p to sample each volume level,

then press SELECT to save.

NOTE

• When the ringer volume is set to Off, the handset still rings when you press /FIND HANDSET at the telephone base.

Pendant ringer volume

Press VOL+ or VOL- when the pendant is not in use.

When the pendant ringer is set to off, you hear two beeps.

NOTE

• When the ringer volume is set to Off, the pendant still rings when you press /FIND HANDSET at the telephone base.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer without disconnecting the call. The next call rings normally at the preset volume.

To silence the handset ringer:

• Press MUTE, CANCEL or QUIET. The handset displays and Ringer muted.

To silence the pendant ringer:

• Press VOL-.

Reminder

The reminder feature helps remind you of important events. You can set the reminder to remind you only once, or in daily, weekly or monthly bases.

Once you set the reminder, the system will alarm you at the alarm time and every 15 minutes after the alarm time for three more times.

Turn the reminder on or off

1. Press MENU when the phone is not in use.

2. Scroll to Reminder and then press SELECT.

3. Scroll to On/Off and then press SELECT.

4. Press q or p to choose On or Off and then press SELECT.

NOTE

• When the reminder feature is set to off, it will be automatically turned on after a reminder is recorded. The handset displays Reminder is turned ON.

Add a reminder

Each reminder can be up to four minutes in length. The total storage capacity for the announcement, messages, memos and reminders is approximately 14 minutes.

1. Press MENU when the phone is not in use.

2. Scroll to Reminder and then press SELECT.

3. Scroll to Set reminder and then press SELECT.

4. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.

5. Use the dialing keys (0 -9) to enter the hour (HH) and minute (MM). Then press

q or p

choose AM or PM.

6. The system announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone.

7. Press 5 when done.

8. Scroll to the frequency you would like to set, and then press SELECT.

Review reminders

1. Press MENU when the phone is not in use.

2. Scroll to Reminder and then press SELECT.

3. Press SELECT to select Review. The reminders play automatically.

Options during playback:

• Press VOL+ or VOL- to adjust the reminder playback volume.

• Press 4 to repeat the current reminder.

• Press 5 to stop playback.

• Press 6 to skip to the next reminder.

• Press to switch between the speakerphone

and the handset earpiece.

• Press DELETE to delete the current reminder. The handset displays Reminder deleted. The system announces, “Reminder deleted.”

About the built-in answering system and voicemail service

For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply).

The main differences between them are:

Category

Storage Messages are

Method to retrieve messages

Built-in

answering system

stored in the telephone base.

Your messages will not be deleted automatically. You have to delete your messages manually.

When you received new messages, the handset displays X X new messages, and the message window on the telephone base ﬂashes.

To retrieve messages, usually there are two ways:

• Press on the telephone base; or

• Access remotely with an access code.

Voicemail from

telephone

service

Messages are stored in a server or system provided by your telephone service provider.

Your messages may be automatically deleted af ter a period of time.

Contact your telephone service provider for more details.

When you received new messages, the handset displays

and New

voicemail.

To retrieve messages, you need an access number and/ or a passcode provided by your telephone service provider.

Set your built-in answering system

The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics.

Your answering system allows you to set your announcement, to save and delete messages, activate call screening, to set number of rings before pick up, to access remotely, and to control the recording time.

Telephone base control key panel:

Turn the answering system on or off

The answering system must be turned on to answer and record messages.

To turn on or off with the telephone base:

• Press /ANS ON/OFF to turn the built-in

answering system on or off.

To turn on or off with the handset:

1. Press MENU when the phone is not in use.

2. Scroll to Answering sys and then press SELECT.

3. Scroll to Answer ON/OFF and then press SELECT.

4. Press q or p to choose On or Off and then press SELECT.

Default announcement

The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.

Record your own announcement

The announcement can be up to 90 seconds in length.

1. Press MENU when the phone is not in use.

2. Scroll to Answering sys then press SELECT

twice.

3. The handset announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the handset microphone.

4. Press 5 when ﬁnished. The handset plays back the recorded announcement.

Play the announcement

1. Press MENU when the phone is not in use.

2. Scroll to Answering sys then press SELECT twice.

3. Scroll to Play annc and then press SELECT.

Options during playback:

• Press VOL+ or VOL- to adjust the listening volume.

• Press 5 or OFF to stop at any time.

• Press to switch between the speakerphone

and the handset earpiece.

Delete the announcement

1. Press MENU when the phone is not in use.

2. Scroll to Answering sys then press SELECT twice.

3. Scroll to Play annc and then press SELECT.

4. While it plays the announcement, press DELETE.

NOTE

• After you deleted your own recorded announcement, the answering system answers calls with the default announcement.

Set number of rings

You can set the answering system to answer an incoming call after two, three, four, ﬁve or six rings; or toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when you have no new messages.

1. Press MENU when the phone is not in use.

2. Scroll to Answering sys and then press SELECT.

3. Scroll to Ans sys setup and then press SELECT.

4. Scroll to # of rings and then press SELECT.

5. Press q or p to choose 6, 5, 4, 3, 2 or Toll

saver and then press SELECT.

Set recording time

You can set the recording time for each incoming message.

1. Press MENU when the phone is not in use.

2. Scroll to Answering sys and then press SELECT.

3. Scroll to Ans sys setup and then press SELECT.

4. Scroll to Recording time and then press SELECT.

5. Press q or p to choose 3 minutes,

2 minutes or 1 minute, and then press SELECT.

Use your built-in answering system

New message indication

When there are new answering system messages, the handset displays XX New messages, and the message window on the telephone base ﬂashes. When you are reviewing a new message, N EW displays on the handset.

If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.

Message playback

To playback messages at the telephone base:

• Press /PLAY when the phone is not in use.

Options during playback:

• Press VOL or VOL to adjust the listening volume.

• Press /SKIP to skip to the next message.

• Press /REPEAT to repeat the playing

message. Press /REPEAT twice to listen to the previous message.

• Press X/DELETE to delete the playing message. The system advances to the next message.

• Press /STOP to stop.

• Press SLOW to reduce the playback speed.

To playback messages with a handset:

• Press MENU when the phone is not in use, and then press SELECT.

• Scroll to Play new msgs or Play old msgs and then press SELECT, if necessary

Options during playback:

• Press VOL+ or VOL- to adjust the listening

volume.

• Press to switch between the speakerphone and the handset earpiece.

• Press 6 to skip to the next message.

• Press 4 to repeat the playing message. Press 4

twice to listen to the previous message.

• Press DELETE to delete the playing message.

The system advances to the next message.

• Press SELECT to pause the playback and view

the caller’s information.

• Press to call back the caller. Press SELECT to conﬁrm or press OFF to cancel.

Delete all messages

You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.

To delete all messages with the telephone base:

• Press X/DELETE twice when the phone is not in use.

To delete all messages with a handset:

1. Press MENU when the phone is not in use.

2. Scroll to Answering sys and then press SELECT.

3. Scroll to Delete all old and then press

SELECT twice.

Use the built-in answering system and voicemail service

You can use your answering system and voicemail service together by setting your answering system to answer before voicemail service answers as described below. To learn how to program your voicemail settings, contact your telephone service provider.

If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail service is set to answer. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Some voicemail service providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Retrieve voicemail from telephone service

Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.

Retrieve voicemail

When you received a voicemail, the handset displays and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to conﬁgure the voicemail settings and listen to messages.

NOTE

• After you have listened to all new voicemail messages, the indicators on the handset turn of f automatically.

Set your voicemail number

You can save your access number on each handset for easy access to your voicemail.

After you saved the voicemail number, you can press and hold to retrieve voicemail.

1. Press MENU when the phone is not in use.

2. Scroll to Settings and then press SELECT.

3. Scroll to Voicemail # and then press SELECT.

4. Use the dialing keys to enter the voicemail number (up to 30 digits).

5. Press SELECT to save.

Turn off the new voicemail indicators

If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators.

NOTE

• This feature turns off the indicators only, it does not delete your voicemail messages.

1. Press MENU when the phone is not in use.

2. Scroll to Settings and then press SELECT.

3. Scroll to Clr voicemail and then press SELECT.

4. Press SELECT again to conﬁrm.

Remote access

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can use this preset code, or set your own.

Access your reminders remotely

1. Dial your telephone number from any touchtone telephone.

2. When the system plays your announcement, enter the two-digit security code.

3. The system announces, “Press star

for reminder or press pound to listen to messages.” Press .

4. Enter one of the following remote commands.

Command Description

Review reminders.

Set reminders.

End the call.

Turn reminder off.

5. Hang up or press 8 to end the call.

Access your answering system remotely

1. Dial your telephone number from any touchtone telephone.

2. When the system plays your announcement, enter the two-digit security code.

3. The system announces, “Press star

for reminder or press pound to listen to messages.” Press #.

4. Enter one of the following remote commands.

Command Description

Play all messages.

Play only new messages.

Delete the current message (during playback).

5. Hang up or press 8 to end the call.

Delete all old messages.

Repeat the current message (during playback).

Stop.

Hear a list of remote commands.

Skip to the next message (during playback).

Record a new announcement.

End the call.

Turn the answering system on or off.

Remote access code

You can set your own remote access code from 00 to 99.

1. Press MENU when the phone is not in use.

2. Scroll to Answering sys and then press SELECT.

3. Scroll to Ans sys setup and then press SELECT.

4. Scroll to Remote code and then press SELECT.

5. Press the dialing keys (0-9) to enter the code, or q or p to select from 00 to 99, then press

SELECT.

Voice command

By saying certain commands to the pendant, you can hear information such as the date or time, or call speed dial numbers, or even review call log, messages or reminders.

Turn the voice command on or off

1. Press MENU when the handset is not in use.

2. Scroll to Pendant, and then press SELECT.

3. Scroll to Voice command, then press SELECT.

4. Press q or p to choose On or Off, then press

SELECT to save.

Use the voice command

Press VOICE on either side of the pendant when the telephone is idle. After you hear a beep, say your command to the pendant.

Press

NOTE

• If you do not say the command within ﬁve seconds, or the system does not understand your command, the system will say, “Sorry, I didn’t catch that. Please press the voice command button and try again.”

Common commands

Command Description

What can I say? To hear a list of voice

commands.

What time is it? To hear the current time.

What is the date? To hear the current date.

Call speed dial X. To call a speed dial number.

Intercom all. To send out intercom

request to all devices.

Cancel. To return to idle mode.

Commands to review reminders

Command Description

Review reminders. To review all missed

reminders.

What can I say? To hear a list of voice

commands.

Skip reminder. To skip to the next reminder.

Repeat reminder. To repeat the reminder.

Stop. To stop the reminder

playback.

Cancel. To continue the reminder

playback.

Commands to review messages

Command Description

Review messages. To review all new messages.

What can I say? To hear a list of voice

commands.

Skip messages. To skip to the next message.

Repeat messages. To repeat the message.

Slow playback. To slow down the message

playback.

Play normal. To resume normal message

playback speed.

Stop. To stop the message

playback.

Delete. To delete the current

message.

Cancel. To continue the message

playback.

Commands to review caller ID log

Command Description

Review call log. To review the caller ID log.

What can I say? To hear a list of voice

commands.

Skip call log. To skip to the next call log

entry.

Repeat call log. To repeat the call log entry.

Stop. To stop the call log entry

playback.

Cancel. To continue the call log entry

playback.

Call back. The system will ask, “Would

you like to call XXX? ”

• Say “Yes” to call the number.

• Say “No” to return to the playback.

Expand your telephone system

You can add new handsets (SN6107, purchased separately) and new pendants (SN6166/SN6167, purchased separately) to your telephone system. Your telephone base supports a maximum of 12 devices.

Additional handsets are assigned numbers in the sequential order.

Add and register a handset

Charge the new handset without interruption for at least 30 minutes before registering it to he telephone base.

After charged, each expansion handset displays To register HS, see manual.

NOTES

• You cannot register a handset if any other system handset is in use.

• Only one handset can register to the telephone base at a time.

To register a handset:

• Place the new or non-registered handset in the telephone base. The handset displays Registering... Please wait.

The handset show Registered and you hear a beep when the registration process completes. The registration process takes about 60 seconds to complete.

Add and register a pendant

Charge the new pendant without interruption for at least 30 minutes before registering it to the telephone base.

You hear three beeps every 10 seconds when the pendant is not registered.

NOTES

• You cannot register a handset if any other system handset is in use.

• Only one handset can register to the telephone base at a time.

To register a pendant:

Make sure the pendant is out of the pendant charger and turned on.

1. Press and hold /FIND HANDSET at the telephone base until the IN USE light turns red.

2. Put the pendant in the pendant charger. The pendant status light ﬂashes red and green to indicate the registration is in progress.

The pendant beeps when the registration process completes. The registration process takes about 60 seconds to complete.

Deregister all devices

To replace a device or reassign the designated handset number of a registered handset, you must deregister all devices, and then register each device individually.

NOTES

• You cannot deregister all devices if any other system device is in use.

• If deregistration fails, reset the system and tr y again. To reset, unplug the power from the telephone base and plug it back in.

• Even if your devices have run out of battery, you can still deregister them by following the instructions in this section.

To deregister all handsets:

Make sure no handset is put in the telephone base before deregistration.

1. Press and hold /FIND HANDSET at the telephone base for about 10 seconds until the IN USE light turns red and starts to ﬂash.

2. Press /FIND HANDSET immediately again. You hear a conﬁrmation tone.

All handsets display To register HS, see manual when the deregistration process completes. The deregistration process takes about 10 seconds to complete.

ECO mode

This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.

General product care

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.

Frequently asked questions

Below are the questions most frequently asked about the cordless telephone. If you cannot ﬁnd the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service.

My telephone does not work at all.

The display shows No line. I cannot hear the dial tone.

The pendant battery does not accept charge while in the pendant charger.

Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.

Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord.

If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.

You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.

Clean the charging contacts on the pendant and pendant charger each month with a pencil eraser or cloth.

Charge the battery in the pendant for at least 3 hours. For optimum daily performance, return the pendant to the pendant charger when not in use.

If the battery is completely depleted, charge the pendant for at least 30 minutes before use.

The answering system does not record messages.

The answering system does not announce the correct day of the week for recorded messages time stamp.

The messages on the answering system are incomplete.

Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset and the telephone base.

When the answering machine memory is full, it does not record new messages until some old messages are deleted.

If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail service answers. To determine how many rings activate your voicemail service, contact your telephone service provider.

Make sure you have set the date and time. See Congure your telephone section.

If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time.

If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.

The answering system does not respond to remote commands.

I accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English.

Make sure you enter the correct remote access code.

Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.

While the handset is not in use, press MENU and then enter 364# to change the handset LCD language back to English.

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized ser vice representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, ﬁre, water or other liquid intrusion;

2. Product that has been damaged due to repair, alteration or modiﬁcation by anyone other than an authorized service representative of VTech;

3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems;

4. Product to the extent that the problem is caused by use with non-VTech accessories;

5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible;

6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes);

7. Product returned without a valid proof of purchase (see item 2 below); or

8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems

outside the unit.

How do you get warranty service?

To obtain warranty service in the USA, please

visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or call 1 (800) 267-7377.

NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difﬁculty; and

2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3. Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modiﬁcations to this

limited warranty and you should not rely on any such modiﬁcation.

State/Provincial Law Rights: This warranty gives you speciﬁc legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of ﬁtness for a particular purpose and merchantability (an unwritten warranty that the Product is ﬁt for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost proﬁts or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt

as proof of purchase.

Technical specications

Frequency control

Transmit frequency

Channels 5

Nominal effective range

Power requirements

Memory Phonebook:

Crystal controlled PLL synthesizer

1921.536-1928.448 MHz

Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

Telephone base: 6V DC @ 400mA

Handset charger: 6V AC @ 300mA

Handset battery:

2.4V Ni-MH Pendant charger:

6V DC @ 400mA Pendant battery:

3.7V Li-ion

50 memory locations; up to 30 digits and 15 characters

Caller ID log: 50 memory locations; up to 24 digits and 15 characters