VTech SN6187 User Manual

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Complete user’s manual

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Model: SN6187

Congratulations

Compatible with

Hearing Aid T-Coil

TIA-1083

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on pages 107-108 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at

In Canada, visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR efficiency guidelines.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

label indicating it meets the latest energy

www.vtechphones.com.

Visit www.vtechphones.com.

Registration

Product news

Learn about the latest VTech products.

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

Wall mount bracket

Battery compartment cover

Pendant with lanyardTelephone base

Pendant charger with charger adapter

Pendant belt clip

Quick start guide

Cordless handset

Battery

Telephone base power adapter

Abridged user’s manual

Telephone line cord Quick start guide

Abridged user’s manual

Table of contents

Getting started ...................... 1

Telephone base installation ........ 1

Handset battery installation and

charging ................................... 2

Pendant charger installation ....... 4

Pendant attachment ................... 5

Handset battery charging ........... 6

Pendant battery charging ........... 7

Battery backup............................ 8

Installation options ...................... 9

Tabletop to wall mount

installation ................................ 9

Wall mount to tabletop

installation .............................. 11

Are you a new cable or VoIP

subscriber? ............................ 12

Did you subscribe to voicemail

service from your telephone

service provider? .................... 13

Expand your telephone system 14

Add and register a handset ...... 14

Add and register a pendant ...... 15

Deregister all devices ............... 16

Telephone base layout ............. 17

Pendant layout.......................... 19

Handset layout.......................... 20

Telephone settings ............. 23

Using the menu ........................ 23

Speed dial................................. 24

Store a speed dial entry............ 24

Edit a speed dial entry .............. 25

Ringer volume .......................... 26

Ringer tone ............................... 27

Set date and time ..................... 28

Voice Announce caller ID ........ 29

LCD language........................... 31

Talking digit .............................. 31

Voicemail number ..................... 32

Clear voicemail indicators......... 33

Rename handset ...................... 34

Key tone ................................... 34

Use caller ID to automatically

set date and time ................... 35

Home area code ....................... 35

Dial mode ................................. 36

Quiet mode ............................... 37

Voice command ........................ 38

Happy message........................ 38

Telephone operation .......... 39

Make a call ............................... 39

Predial a call ............................. 39

Answer a call ............................ 39

End a call .................................. 40

Speakerphone .......................... 40

Equalizer................................... 40

Audio Assist ............................. 41

Volume control.......................... 41

Mute.......................................... 42

Call waiting ............................... 42

Temporary ringer silencing ....... 42

Redial ....................................... 43

Temporary tone dialing ............. 43

Check voicemail ....................... 44

Table of contents

Web address ............................ 44

Chain dialing ............................. 45

Transfer a call ........................... 46

Find handset/pendant ............... 47

Multiple handset use .......... 48

Join a call in progress ............... 48

Intercom.................................... 49

Answer an incoming call during

an intercom call ...................... 50

Transfer a call during an

intercom call ........................... 51

Phonebook .......................... 53

About the phonebook ............... 53

Add a phonebook entry ............ 54

Review phonebook entries ....... 56

Alphabetical search .................. 56

Edit a phonebook entry............. 57

Delete a phonebook entry ........ 57

Caller ID ............................... 58

About the caller ID log .............. 58

Information about caller ID with

call waiting ............................. 58

Caller ID log .............................. 59

Missed call indicator ................. 60

Memory match .......................... 60

Review the caller ID log ............ 61

View dialing options .................. 62

Dial a caller ID log entry ........... 62

Save a caller ID log entry to the

phonebook ............................. 63

Delete caller ID log entries ....... 64

Caller ID log screen

messages ............................... 64

Reminder ............................. 65

About the reminder ................... 65

Add a reminder ......................... 65

Review reminders ..................... 67

Add and review reminders

remotely ................................. 67

Reminder on/off ........................ 68

Answering system

settings ............................. 69

Answering system .................... 69

Announcement ......................... 69

Record your own

announcement ....................... 69

Play your announcement .......... 70

Answer on/off............................ 71

Call screening ........................... 72

Number of rings ........................ 72

Remote access code ................ 73

Message alert tone ................... 73

Message recording time ........... 74

Answering system

operation ........................... 75

Answering system and

voicemail ................................ 75

Using the answering system

and voicemail together ........... 76

Message capacity ..................... 76

New message indication........... 76

Call screening ........................... 77

Table of contents

Call intercept............................. 77

Temporarily turn off the

message alert tone ................ 77

Message playback .................... 78

Delete all old messages ........... 80

Record, play and delete

memos ................................... 81

Remote access ......................... 82

Voice command .................. 84

About voice command .............. 84

Use voice command ................. 84

Appendix ............................. 87

Display screen messages......... 87

Telephone base message

window displays ..................... 91

Handset, telephone base and

pendant indicators .................. 92

Handset battery ........................ 95

Pendant battery ........................ 96

Troubleshooting ........................ 97

Important safety instructions... 107 Precautions for users of

implanted cardiac

pacemakers ......................... 109

Operating range...................... 109

ECO mode .............................. 109

Energy-saving charging

mode .................................... 110

Maintenance ........................... 110

About cordless telephones ..... 111

The RBRC® seal ..................... 112

Limited warranty ..................... 113

FCC, ACTA and IC

regulations ........................... 115

Technical specifications.......... 118

Index .................................. 119

iii

Getting started

Telephone base installation

Install the telephone base as shown below.

Make sure that the electrical outlet is not controlled by a wall switch.

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

Electrical outlet not controlled by a wall switch

Telephone base power adapter

Power cord jack

Telephone wall jack

If you have DSL high-speed Internet service, a DSL filter (not included) is required.

Plug it into the telephone wall jack.

Telephone line cord

Telephone line jack

CAUTION:

If you subscribe to telephone service from a cable company or a VoIP service provider, contact your cable/VoIP service provider for more information.

Getting started

Handset battery installation and charging

Install the battery as shown below.

Place the battery with the label

Plug the battery connector

securely into the socket inside the handset battery compartment, matching the orientation of the engraved label.

THIS SIDE UP facing up and the wires inside the battery compartment.

Align the cover flat against the battery compartment, then slide it

towards the center of the handset until it clicks into place.

Getting started

Handset battery installation and charging

4. Place the handset in the telephone base to charge.

Stays red when put in charger.

If the handset will not be used for a long time, disconnect and

• remove the battery to prevent possible leakage.

To purchase replacement batteries, visit our website at

•

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

IMPORTANT:

Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

Make sure the installation procedures described above are properly done.

• It may be a wiring problem. If you have changed your telephone service

• to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Getting started

Pendant charger installation

Install the pendant charger as

1. Switch on the pendant.2.

shown below.

Electrical outlet not controlled by a wall switch

Pendant charger power adapter

Place the pendant in the pendant charger to charge. 3.

Turns red when charging. Turns green when fully charged.

Getting started

Pendant attachment

Pendant lanyard:

The pendant lanyard is already attached to the pendant. You can adjust the length of the lanyard for comfortable wearing, or remove the necklace when necessary.

Press down the tabs

Press down on the push button slider to adjust the length of the lanyard for comfortable wearing.

Necklace

Pendant belt clip:

Remove the necklace of the pendant lanyard or the whole pendant lanyard before you use the pendant belt clip.

on both sides of the lanyard clip to remove the necklace of the lanyard.

Push the pendant into the belt clip until it clicks in place.

Getting started

Handset battery charging

Once you have installed the battery, the handset indicates the battery status (see the table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephone base when not in use. The battery is fully charged after 11 hours of continuous charging.

If the screen is blank or displays Place in charger, you need to charge the handset battery without interruption for at least 30 minutes to give the handset enough charge to use for a short time. When the battery is low, the handset displays Low battery along with a flashing icon. If you are on a call in low battery mode, the handset plays short beeps to alert you.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The screen is blank, or displays Place in charger and flashes.

The screen displays Low battery and flashes.

The screen displays HANDSET X.

If you place the handset in the telephone base without installing a battery, the handset displays No battery.

The battery has no or very little charge. The handset cannot be used.

The battery has enough charge to be used for a short time.

The battery is charged. To keep the battery

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time on page 28. To skip setting, press CANCEL.

Charge without interruption (about 30 minutes).

charged, place it in the telephone base when not in use.

SET DATE

MM/DD/YY

Getting started

Pendant battery charging

The pendant status light indicates the battery status (see the table below). If necessary, place the pendant in the pendant charger to charge the battery. For best performance, keep the pendant in the pendant charger when not in use. The battery is fully charged after 3 hours of continuous charging.

If the pendant status light flashes red and you hear “Low battery,” you need to charge the pendant without interruption to give the pendant enough charge to use for a short time. When the battery is low, the pendant light flashes red. If you are on a call in low battery mode, the pendant plays short beeps to alert you.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The pendant status light flashes red. You hear “Low battery” when there is only 30 minutes talk time left. You hear an alert tone every one minute.

The pendant status light is solid red.

The battery has very little charge.

The battery has enough charge to be used for a short time.

Charge without interruption.

Getting started

Battery backup

When there is a power failure, all handsets display Put HS on base to power base. Put a charged

Put HS on base

to power base

handset in the telephone base to back up the telephone base power for some basic phone operations for a short period of time. During this period, you cannot use the answering system. If you have a pendant, you cannot use its voice command feature.

Powering base...

Don’t pick up

When a handset is put in the telephone base, it displays Powering base... Don’t pick up. At this time, use other handsets for some basic phone operations. You may use the handset which is put in the telephone base for making or answering calls via the handset speakerphone, but do not pick up the handset while using it.

When the cordless handset you put in the base does not have enough charge to back up the telephone base power, the handset displays Not enough batt to power base.

Getting started

Installation options

Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate.

Tabletop to wall mount installation

Remove the telephone line cord from the telephone wall jack, and the

telephone base power adapter from the electrical outlet (if necessary). Remove both cords from the slots (if necessary).

Align the upper slots at the back of the telephone base against the

upper tabs above the tabs B of the wall mount bracket. Make sure the lower slots of the telephone base are also aligned above the lower tabs of the wall mount bracket.

Getting started

Tabletop to wall mount installation

Slide the telephone base down until it clicks securely in place.

Route the telephone line cord through the hole on the wall mount

bracket and plug it into the telephone wall jack. Route the power cord out of the telephone base and plug it into an electrical outlet not controlled by a wall switch.

Align the holes on the wall mount bracket with the standard wall plate

and slide it down until it locks securely in place. Bundle the telephone line cord and power adapter cord neatly with twist ties.

Getting started

Wall mount to tabletop installation

If the telephone line cord and power adapter cord are bundled, untie

them first. Slide the wall mount bracket up and remove it from the wall mount

plate. Unplug the telephone line cord (or the DSL filter) from the telephone wall jack. Unplug the power adapter from the power outlet.

Slide the telephone base up and remove it from the wall

mount bracket. See Telephone base installation on page 1.

Getting started

Are you a new cable or VoIP subscriber?

If your answer is yes, the existing telephone jacks in your home may

no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home.

To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply).

If your answer is no, your existing telephone jacks will continue to work as normal.

Conventional

OLD

Main

landline

telephone line jack

NEW

Cable or

Internet

Modem/Router/ Terminal adapter

Getting started

Did you subscribe to voicemail service from your telephone service provider?

Your telephone has a built-in answering system and supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply). Refer to Answering system and

voicemail on page 75 for more information.

To use the built-in answering system:

You may see this online Complete user’s manual on how to record your outgoing announcement, retrieve messages and other related operations. You may also see the Abridged user’s manual provided in the product package for abbreviated instructions.

To use the voicemail:

To retrieve your voicemail messages, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

Getting started

Expand your telephone system

This telephone base can support up to 12 handsets/pendants. Each device must be registered to the telephone base before use.

The handset and pendant come with the package are already registered to the telephone base.

You can add new handsets (SN6107, purchased separately) and new pendants (SN6166/SN6167, purchased separately) to your telephone base. Additional handsets are assigned numbers in the sequential order.

Add and register a handset

When first purchased, each expansion handset shows To register HS, see manual. The new handset should be charged without interruption

for at least 30 minutes before registering it to the telephone base.

Make sure the handset is out of the telephone base and is put near the telephone base. Make sure the handset shows To register HS,

see manual. before you begin registration.

To register a handset:

Put the handset in the telephone base. The base

•

IN USE light turns solid red. The handset shows Registering... Please wait. Then HANDSET X Registered appears on the handset. The handset

beeps and the IN USE light on the base turns off. It takes up to 60 seconds to complete registration.

If registration fails, the handset displays Registration failed and then To register HS, see manual. Retry the step above.

You cannot register a handset if any other system device is in use.

• When you already have 12 registered devices and you try to

• register another handset to the telephone base, the handset shows Registration failed. You hear four beeps from the telephone base.

If you have not set the date and time for the telephone system, the

• handset will prompt you to set the date and time after it is registered to the base. To skip setting, press CANCEL.

Getting started

Add and register a pendant

When first purchased, charge the pendant in the pendant charger. You hear three beeps every 10 seconds when the pendant is not registered. The new pendant should be charged without interruption for at least 30 minutes before registering it to the telephone base.

Make sure the pendant is out of the pendant charger and turned on.

To register a pendant:

Press and hold /FIND HANDSET at

1. the side of the telephone base until the IN USE light turns solid red.

Put the pendant in the pendant charger.

2. The pendant status light flashes red and green to indicate the registration is in progress. The pendant beeps, then it is registered with the telephone base. It takes up to 60 seconds to complete registration.

If registration fails, you hear an error tone. Start again from Step 1 above.

You cannot register a pendant if any other system device is in use.

• When you already have 12 registered devices and you try to register

• another pendant to the telephone base, you hear four beeps from the telephone base.

If the pendant is not registered and you press or VOICE, you will

• hear, “Not registered.”

Getting started

Deregister all devices

If you want to replace a device, or reassign the designated handset number of a registered handset, you must deregister all devices that are registered to the telephone base. Then register each device individually.

To make deregistration easier, read all of the instructions on this page before you begin.

Make sure no handset is put in the telephone base before deregistration.

To deregister all devices:

Press and hold /FIND HANDSET at the side of the telephone base for about 10 seconds until the telephone base IN USE light turns solid red and then flashes red, then release /FIND HANDSET.

Immediately press /FIND HANDSET.

All handsets show To register HS, see manual. The deregistration

3. process takes about 10 seconds to complete.

To register the handset(s) or pendant(s) to the telephone base again, follow the registration instructions from page 14 to page 15.

You cannot deregister all devices if any other system device is in use.

• If deregistration fails, you may need to reset the system and try again.

• To reset, unplug the power and the telephone line cord from the telephone base. Then plug the cords back in again.

Even if the battery is depleted, you can still deregister all devices by

• following the steps above. After the handset is charged for at least 10 minutes, its screen shows To register HS, see manual.

Getting started

Telephone base layout

/ANS ON/OFF

Press to turn the built-in answering system

• on or off (page 71).

On when the answering system is turned

• on (page 71).

Visual ringer indicator

Flashes when the telephone base is

• ringing.

Audio Assist

Press to enhance the clarity and loudness

• of the caller’s voice during message playback (page 41).

/FIND HANDSET

Press to page all handsets and pendants

• when idle (page 47).

/VOL and /VOL

Press to adjust the listening volume during

• message playback (page 78).

Press to adjust the base ringer volume

• while idle (page 26).

Message window

Show the number of messages, and the

• other information of the answering system or telephone base (page 91).

Getting started

Telephone base layout

/REPEAT

Press once to repeat the playing

• message (page 78).

Press twice to play the previous

• message (page 78).

X/DELETE

Press to delete the playing message

• (page 78).

Press twice to delete all previously

• reviewed messages when idle (page 80).

/SKIP

Press to skip to the next message

• during message playback (page 78).

/PLAY/STOP

Press to play messages (page 78).

•

Press to stop message playback

• (page 78).

IN USE light

On when the phone is in use or the

• answering system is answering an incoming call.

On when a device is being registered.

• Flashes when devices are being

• deregistered.

Flashes when another telephone on

• the same line is in use.

SLOW

Press to slow down the message

• playback (page 78).

Getting started

Pendant layout

•

Pendant status light

•

Pendant light (ring around )

•

Press to answer or end a call (page 39 or page 40).

Stays solid red when the pendant is charging. Flashes red when the pendant is in low battery. Stays solid green when the pendant is fully charged in the

pendant charger. Flashes red and green when the base is paging the pendant. Flashes quickly in red and green during pendant registration. Flashes orange three times when the pendant is not registered.

On steady when the pendant is in use. Flashes quickly when there is an incoming call. Flashes twice every three seconds when any other

telephone system device is in use.

Press to call speed dial 1.

VOL- and VOL

Press to adjust the listening volume during a call (page 41)

• or message playback.

Press to adjust the pendant ringer volume while in idle mode

• (page 26).

Press to call speed dial 2.

•

ON and OFF switch

Switch to turn the pendant on or off.

•

VOICE

Press to use the voice command feature (pages 84-86).

•

Getting started

Handset layout

CHARGE light

On when the handset is charging.

•

Visual ringer indicator

Flashes when the handset is ringing.

•

REDIAL/PAUSE

Press repeatedly to view the last 10 numbers

• dialed (page 43).

Press and hold to insert a dialing pause while

• dialing or entering numbers.

Press to review the phonebook when idle.

• Press to scroll up while in menus or lists.

• Press to move the cursor to the right while entering

• names or numbers.

/FLASH

Press to make or answer a call (page 39).

•

Press to answer an incoming call when you

•

receive a call waiting alert during a call (page 42).

Press repeatedly to add or remove 1 in front of the

• telephone number before dialing or saving it in the phonebook while reviewing a caller ID log entry (page 62).

Press and hold to set or dial your voicemail

• number (page 32 or page 44).

Press to switch to tone dialing during a call if you

• have pulse service (page 43).

Press to switch between upper case and lower

• case while entering characters.

Getting started

Handset layout

CID/

•

Press to review the caller ID log when idle (page 61).

Press to scroll down while in menus or lists .

•

Press to move the cursor to the left while entering names or numbers.

MENU/SELECT

•

Press to show the menu (page 23).(page 23)..

•

Press to select an item or save an entry or setting while in a menu (page 23).(page 23)..

VOL+ and VOL-

Press to adjust the listening volume during a

• call (page 41), message playback (page 79) or reminder playback (page 67).

•

Press to adjust the handset volume while idle (page 26).

MUTE/DELETE

•

Press to mute the microphone during a call (page 42).

•

Press to silence the handset ringer temporarily while the handset is ringing (page 42).

Press to delete the playing message (page 79),

• announcement (page 70) or reminder (page 67).

•

Press to delete an individual entry while reviewing the redial list (page 43), phonebook (page 57) or caller ID log (page 64).

Press to delete a character or digit while entering

• names or numbers.

AUDIO ASSIST

•

Press to enhance the clarity and loudness of the caller’s voice during a call (page 41).

Getting started

Handset layout

/CANCEL

Press to hang up during a call (page 40).

• Press to cancel an operation, or back up to the

• previous menu while in a menu (page 23).(page 23).page 23). 23).23).)..

Press and hold to return to idle mode while in a

• menu (page 23).(page 23)..

Press to silence the handset ringer temporarily

• while the phone is ringing (page 42).

Press and hold to erase the missed call indicator

• when idle (page 60).

Dialing keys

Press to enter numbers or characters.

• Press to answer an incoming call (page 39).

•

QUIET

•

Press and hold to set and turn on the quiet mode, or turn it off (page 37).

Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 62).

Press to silence the handset ringer temporarily while the handset is ringing (page 42).

Press to make or answer a call (page 39). Press to switch between the handset speakerphone

and the handset earpiece during a call (page 40).

Telephone settings

Using the menu

You can use the menu of a cordless handset to change the telephone settings.

Press MENU when the handset is not in use.

1. Press or until the screen displays the

2. desired feature menu.

Press SELECT to enter that menu.

To return to the previous menu, press

•

CANCEL. To return to idle mode, press and hold CANCEL.

•

Telephone settings

Speed dial

There are two speed dial keys, 1 and 2, on the pendant.

Use a handset to store two contacts that you may need to call them more often or right away. The handset displays To set pendant, see manual when it is initially powered up. Press CANCEL and follow the steps below to set speed dial entries.

Store a speed dial entry

Press MENU when the handset is not in use.when the handset is not in use..

1. Press or to scroll to Pendant, then press SELECT.

2. Press or to scroll to Memory 1 or Memory 2,

3. then press SELECT.

When MEMORY X NUMBER displays, use the

4. dialing keys to enter a number (up to 30 digits):

Press or to move the cursor to the left or right.

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause

•

(a P appears).

Press SELECT.

5. When MEMORY X NAME displays, use the dialing

6. keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized.

Press or to move the cursor to the left or right.

•

Press 0 to add a space.

•

Press DELETE to erase a character..

•

Press and hold DELETE to erase all characters.

•

Press SELECT to save. Then the handset displays

7. Memory X saved. You hear a confirmation tone.

Set date/time >Pendant

>Memory 1 Memory 2

MEMORY X NUMBER

MEMORY X NAME _

Telephone settings

Edit a speed dial entry

Press MENU when the handset is not in use.when the handset is not in use..

1. Press or to scroll to Pendant, then press SELECT.

2. Press or to scroll to Memory 1 or Memory 2,

3. then press SELECT.

When MEMORY X NUMBER displays, use the

4. dialing keys to edit the number (up to 30 digits):

Press or to move the cursor to the left or right.

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause

•

(a P appears).

Press SELECT.

5. When MEMORY X NAME displays, use the dialing

6. keys to edit the name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized.

Set date/time >Pendant

>Memory 1 Memory 2

MEMORY X NUMBER

800-595_

MEMORY X NAME Mike Smith_

Press or to move the cursor to the left or right.

•

Press 0 to add a space.

•

Press DELETE to erase a character..

•

Press and hold DELETE to erase all characters.

•

Press SELECT to save. Then the handset displays

7. Memory X saved. You hear a confirmation tone.

Telephone settings

Ringer volume

Handset ringer volume:

You can set the ringer volume or turn the ringer off. When the ringer is off, Ringer off, Caller ID won’t be announced and appear on the screen.

Press MENU when the handset is not in use.

Press or to scroll to Ringers, then press

SELECT. Press SELECT to select Ringer volume.

Press or to sample each volume level.

Press SELECT to save. You hear a confirmation tone.

-OR-

Press VOL- or VOL When you set the ringer volume to zero, the handset ringer is off. The handset displays Ringer off and .

+ when the handset is not in use

Telephone base ringer volume:

Press VOL or VOL on the telephone base

•

when it is not in use. When you set the ringer volume to zero, the telephone base announces,

“Base ringer is off.”

Reminder >Ringers

>Ringer volume Ringer tone

Pendant ringer volume:

Press + or - when the pendant is not in use.

•

When the pendant ringer is set to off, you hear two beeps.

If the ringer volume is set to off, that device is silenced for all incoming calls. However, the handset/pendant still rings when being paged.

Telephone settings

Ringer tone

You can choose from different ringer tones for each handset or pendant.

Handset ringer tone:

Press MENU when the handset is not in use.

Press or to scroll to Ringers, then press SELECT.

Press or to scroll to Ringer tone, then

press SELECT. Press or to sample each ringer tone.

Press SELECT to save. You hear a confirmation tone.

If you turn off the ringer volume on a cordless handset, you will not hear ringer tone samples.

Pendant ringer tone:

Press MENU when the handset is not in use.

Press or to scroll to Pendant, then

press SELECT.

Ringer volume >Ringer tone

Memory 2 >Pendant Ringer

Press or to scroll to Pendant Ringer, then

press SELECT. Press or to sample each ringer tone.

Press SELECT to save. You hear a

confirmation tone.

PENDANT RINGER >Tone 1

Telephone settings

Set date and time

The answering system announces the date and time of each message prior to playing it. Before using the answering system or reminder, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Make sure the settings are correct so that the reminder feature works properly.

Press MENU when the handset is not in use.

1. Press or to scroll to Set date/time, then press

2. SELECT.

Press or to select the month then press

3. SELECT, or use the dialing keys to enter a two-digit number (01-12).

Press or to select the date then press SELECT,

4. or use the dialing keys to enter a two-digit number (01-31).

Press or to select the year then press SELECT,

5. or use the dialing keys to enter a two-digit number (00-99) then press SELECT.

>Set date/time Pendant

SET DATE

MM/DD/YY

SET TIME

HH:MM - -

Press or to select the hour then press SELECT,

6. or use the dialing keys to enter a two-digit number (01-12).

Press or to select the minute then press SELECT, or use the

7. dialing keys to enter a two-digit number (00-59).

Press or to select AM or PM.

8. Press SELECT to save. You hear a confirmation tone.

If the date and time are not set when a message is recorded, the system

• announces, “Time and date not set,” before each message plays.

The telephone plays two beeps if you enter an invalid number.

•

Telephone settings

Voice Announce caller ID

The voice announce caller ID feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the phonebook or caller ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller’s phone number is also private or unknown, no information will be announced.

Press MENU when the handset is not in use.

Press or to scroll to Annc Caller ID, then

press SELECT. Press or to scroll to the desired option, then

press SELECT.

Set all On/Off - Change the setting for

•

all devices.

Local handset - Change the setting for that

•

handset only.

>Annc Caller ID Settings

ANNC CALLER ID >Set all On/Off

Base - Change the setting for the telephone

•

base only.

Pendant - Change the setting for the

•

pendant only.

Press or to scroll to On or Off, then press

SELECT. You hear a confirmation tone.

SET ALL DEVICES >Off

Annc CID OFF on all devices

Telephone settings

Voice Announce caller ID

To use the caller ID announce feature, you must subscribe to

• caller ID service from your telephone service provider.

When there are up to five handsets registered, the telephone

• system supports caller ID announce for all handsets. If six or more handsets are registered, the system supports caller ID announce for the first four registered handsets only.

This feature does not announce information for call waiting calls.

• It takes at least 2 rings for the phone to receive caller ID

• information and announce it. If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s information.

Pronunciation of names may vary with this feature. Not all names

• may be pronounced correctly.

Caller ID announce is available in English only.

•

Telephone settings

LCD language

You can select a language (English, French or Spanish) to be used in all screen displays.

Press MENU when the handset is not in use.

Press or to scroll to Settings.

Press SELECT to select LCD language.

Press or to select English, Français or

Español, then press SELECT.

The handset displays Set English as LCD

•

language? when you choose English. The handset displays Set Francais as LCD

•

language? when you choose Français. The handset displays Set Espanol as LCD

•

language? when you choose Español.

Press SELECT to confirm. You hear a

5. confirmation tone.

Annc Caller ID >Settings

>LCD language Talking Digit

LCD LANGUAGE >English

Talking digit

You can select the volume or turn off the audible spoken tone that is spoken when you press the dialing key during predialing.

Press MENU when the handset is not in use.

1. Press or to scroll to Settings, then

2. press SELECT.

Press or to scroll to Talking Digit, then

3. press SELECT.

Press or to sample each volume level,

4. then press SELECT to save. You hear a confirmation tone.

LCD language >Talking Digit

TALKING DIGIT

Off

Telephone settings

Voicemail number

If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on the handset for easy access. When you want to retrieve voicemail messages, press and hold 1. Contact your telephone service provider for more information and assistance about using your voicemail service.

Press and hold 1 when the handset is not in use.

1. Enter the voicemail access number provided by

2. your telephone service provider (up to 30 digits) when prompted.

Press or to move the cursor to the left or right.

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a P appears).

•

Press SELECT to save. You hear a confirmation tone and the

3. handset displays Voicemail # saved.

VOICEMAIL #

-OR-

Press MENU when the handset is not in use.

1. Press or to scroll to Settings, then press SELECT.

2. Press or to scroll to Voicemail #, then

3. press SELECT.

Enter the voicemail access number provided by your

4. telephone service provider (up to 30 digits) when prompted.

Press or to move the cursor to the left or right.

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a P appears).

•

Press SELECT to save. You hear a confirmation tone and the

5. handset displays Voicemail # saved.

Talking Digit >Voicemail #

Telephone settings

Clear voicemail indicators

If you subscribe to voicemail service offered by your telephone service provider, New voicemail and

New voicemail

appear on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your

5:20

voicemail service.

Voicemail #

After you have listened to all new voicemail messages,

>Clr voicemail

the indicators on the handset turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting

Reset Voicemail

Indicator?

indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

Press MENU when the handset is not in use.

1. Press or to scroll to Settings, then press SELECT.

2. Press or to scroll to Clr voicemail, then press SELECT. The

3. handset displays Reset Voicemail Indicator?

12/02

Press SELECT to confirm. You hear a confirmation tone.

Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.

Telephone settings

Rename handset

You can create a name for each system handset.

Press MENU when the handset is not in use.

1. Press or to scroll to Settings, then

2. press SELECT.

Press or to scroll to Rename handset, then

3. press SELECT.

Enter the desired name, then press SELECT to

4. save. You hear a confirmation tone.

Key tone

You can turn the key tone on or off for each handset.

If you turn the key tone on, the handset beeps with each key press. If you turn the key tone off, there are no beeps when you press the handset keys.

Press MENU when the handset is not in use.

1. Press or to scroll to Settings, then press SELECT.

2. Press or to scroll to Key tone, then

3. press SELECT.

Clr voicemail >Rename handset

RENAME HANDSET HANDSET_ _ _ _

Rename handset >Key tone

KEY TONE

Press or to sample each volume level, then

4. press SELECT to save. You hear a confirmation tone.

Telephone settings

Use caller ID to automatically set date and time

If you subscribe to caller ID service, the day, month and time are set automatically with each incoming

Key tone >CID time sync

call. This feature allows you to choose whether the time and date are set by incoming caller ID information. The default setting is On.

Press MENU when the handset is not in use.

1. Press or to scroll to Settings, then press SELECT.

2. Press or to scroll to CID time sync, then

CID TIME SYNC >On

press SELECT. Press or to scroll to On or Off, then press SELECT to save. You

4. hear a confirmation tone.

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.

Press MENU when the handset is not in use.

1. Press or to scroll to Settings, then press

2. SELECT.

CID time sync >Home area code

Only for 7digit

dial from CID

Press or to scroll to Home area code,

3. then press SELECT. The handset displays Only for 7digit dial from CID.

Use the dialing keys (0-9) to enter a three-digit home

4. area code, then press SELECT to save. You hear a confirmation tone.

If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, follow the steps above to delete the home area code you have already programmed. After you have deleted the home area code, _ _ _ will appear on the screen.

HOME AREA CODE

_ _ _

Telephone settings

Dial mode

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call.

Press MENU when the handset is not in use.

1. Press or to scroll to Settings, then press SELECT.

2. Press or to scroll to Dial mode, then

3. press SELECT.

Press or to select Touch-tone or Pulse, then

4. press SELECT to save. You hear a confirmation tone.

Home area code >Dial mode

DIAL MODE

>Touch-tone

Telephone settings

Quiet mode

You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted.

When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on.

To set and turn the quiet mode on:

Press and hold QUIET# when the handset is

1. not in use. The screen shows Quiet: _ _ hours (1-12 hours).

Use the dialing keys to enter the desired duration

2. (1-12), then press SELECT. All screens display

Answering sys is ON briefly and then Quiet mode on and . The /ANS ON/OFF light

on the telephone base turns on.

Quiet:__hours

(1-12 hours)

Answering sys

is ON

To turn the quiet mode off:

While the quiet mode is on, press and hold QUIET#.

•

The screen displays Quiet mode is off briefly and then returns to idle.

When you change the settings of the ringer tone or ringer volume, you can still hear the samples even if the quiet mode is on.

HANDSET

Quiet mode on

ANS ON

5:20

12/02

Telephone settings

Voice command

By saying certain commands to the pendant, you can hear information such as the date or time, or call speed dial numbers, or even review call log, messages or reminders. You can turn the pendant voice command feature (see pages 84-86) on or off.

Press MENU when the handset is not in use.

1. Press or to scroll to Pendant, then press SELECT.

2. Press or to scroll to Voice command, then

3. press SELECT.

Press or to choose On or Off, then press

SELECT to save. You hear a confirmation tone.

Happy message

Happy messages are pendant greeting messages. It will occur when you pick up the pendant in the morning (between 4:30 am and 9:00 am), place the pendant on its charger at night (between 8:00 pm and 11:00 pm), or after using the voice command feature (see pages 84-86). The default setting is On.

Press MENU when the handset is not in use.

Set date/time >Pendant

Pendant Ringer >Voice command

VOICE COMMAND

>On

Voice command >Happy Message

HAPPY MESSAGE

>On

Press or to scroll to Pendant, then press SELECT.

2. Press or to scroll to Happy message,

3. then press SELECT.

Press or to choose On or Off, then press SELECT to save.

4. You hear a confirmation tone.

Telephone operation

Make a call

To make a call on a cordless handset:

Press or .

1. When you hear a dial tone, dial the number.

The screen displays the elapsed time as you talk

• (in hours, minutes and seconds).

While entering numbers, press and hold PAUSE

• to insert a dialing pause (a P appears).

To make a call on a pendant:

Press 1 or 2 to dial the corresponding speed dial number.

Predial a call

To predial a call on a cordless handset:

Enter the telephone number.

Press DELETE to make corrections.

•

Press or to dial.

The screen displays the elapsed time as you talk

• (in hours, minutes and seconds).

While entering numbers, press and hold PAUSE to insert a dialing

• pause (a P appears).

Answer a call

To answer a call on a cordless handset:

Press , or any dialing key (0-9 or ).

•

To answer a call on a pendant:

Press .

•

Telephone operation

End a call

To end a call on a cordless handset:

Press OFF or place the handset in the telephone base.

•

To end a call on a pendant:

Press or place the pendant in the pendant charger.

•

Speakerphone

When the cordless handset is on a call, press to switch between the handset speakerphone and the handset earpiece.

When the speakerphone is active, the handset displays Speaker and the light turns on.

Equalizer

The equalizer enables you to change the quality of the audio for both handset earpiece and speakerphone to best suit your hearing. The default setting is Natural.

Press MENU during a call.

Press SELECT to choose Equalizer.

Press or to choose Natural, Treble 1, Treble 2

or Bass, then press SELECT to save.

If you switch the call between the handset and

• the speakerphone by pressing , the audio setting remains unchanged.

The current equalizer setting remains unchanged

• until a new setting is selected.

>Equalizer Phonebook

EQUALIZER

>Natural

Telephone operation

Audio Assist

Use the audio assist feature to enhance the clarity and loudness of the voice on the cordless handset earpiece or the telephone base speakerphone.

To turn on Audio Assist on the handset:

While you are on a call using the handset earpiece,

•

press AUDIO ASSIST on the handset. The handset briefly displays Audio assist on. appears.

Press AUDIO ASSIST again to turn off. The

•

handset briefly displays Audio assist off.

To turn on Audio Assist on the telephone base:

During message playback, press Audio Assist

• on the telephone base. The telephone base message window briefly displays Ao.

Press Audio Assist again to turn off. The

• telephone base message window briefly displays AF.

AUDIO ASSIST

Volume control

To adjust the listening volume on a cordless handset:

During a call, press VOL- or VOL+.

•

To adjust the listening volume on a pendant:

During a call, press VOL- or VOL+.

•

Audio Assist is a registered trademark of Advanced American Telephones.

Telephone operation

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

During a call, press MUTE. The handset displays

• Muted briefly and MUTE icon until the mute function is turned off.

Press MUTE again to resume the conversation. The

• handset displays Microphone ON briefly.

Call waiting

If you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are already on another call.

Press FLASH to put your current call on hold and

• take the new call.

Press FLASH to switch back and forth

• between calls.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer of the handset or the pendant without disconnecting the call. The next call rings normally at the preset volume.

To silence the handset ringer:

Press MUTE, CANCEL or QUIET and it displays

•

Ringer muted and .

To silence the pendant ringer:

Press VOL-.

•

Each handset and pendant ring when there is an incoming call unless the ringer volume on that device is turned off.

Ringer muted

Telephone operation

Redial

The last 10 telephone numbers dialed (up to 30 digits)dialed (up to 30 digits) (up to 30 digits) are stored in the system memory.

Each handset stores the last 10 telephone numbers dialed (up to 30 digits) independently. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.

Press REDIAL when the phone is not in use.

Press , or REDIAL repeatedly to browse.

Press DELETE to delete a redial entry. You hear

• a confirmation tone.

When the desired entry displays, press or

3. to dial.

-OR-

Press or

Press REDIAL.

when the phone is not in use.

REDIAL #1/9

800-595-9511

Press , or REDIAL repeatedly to browse.

Press DELETE to delete a redial entry. You hear a confirmation tone.

•

When the desired entry displays, press SELECT to dial or press

CANCEL to exit.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

During a call, press .

1. Enter the number you wish to dial. The telephone sends touch-tone

2. signals. It automatically returns to pulse dialing mode after you end the call.

Telephone operation

Check voicemail

Press and hold 1 on the handset to dial your voicemail number.

•

To set your voicemail number, see Voicemail number on page 32.

Web address

Use this feature to view the VTech website address.

Press MENU when the handset is not in use.

1. Press or to scroll to Web address, then press

2. SELECT on the handset.

www. vtechphones.com

Telephone operation

Chain dialing

Use this feature to initiate a dialing sequence from numbers stored in the phonebook, caller ID log or redial list while you are on a call.

To access a number from the phonebook while on a call:

Press MENU.

1. Press or to scroll to Phonebook, then

2. press SELECT.

Press or to scroll to the desired entry, then press

3. SELECT to dial the displayed number.

Equalizer >Phonebook

To access a number from the caller ID log while on a call:

Press MENU.

1. Press or to scroll to Caller ID log, then

2. press SELECT.

Press or to scroll to the desired entry, then press SELECT to dial

3. the displayed number.

Mike Smith

800-595-9511

To access a number from the redial list while on a call:

Press REDIAL to enter the redial list.

1. Press , or REDIAL repeatedly to browse to the desired entry.

2. Press SELECT to dial the displayed number.

Press CANCEL on the handset to exit the phonebook, caller ID log or redial list while on a call.

Telephone operation

Transfer a call

While on an outside call, you can transfer the call from a handset to another system device.

During a call, press MENU. Press or to scroll to

>Transfer Intercom

Transfer, then press SELECT.

If you have two or more handsets/pendants, your

•

handset shows TRANSFER TO: Press or to scroll to the desired device and then press

TRANSFER TO: >All devices

SELECT. You may also enter a destination handset number (1-9), or enter followed by 0-2 for HANDSET 10 to HANDSET 12, or followed by # for all devices.

The outside call is put on hold and the handset shows

Transferring call.../Transferring call to all...

The destination device rings and shows Transferring from HANDSET X.

To answer the call on the destination handset, press , or any

2. dialing key (0-9 or ).

-OR-

To answer the call on the pendant, press .

If the destination device does not answer the call within 30 seconds,

•

the originating device displays No response to transfer. The call will be reverted to the originating device.

If the destination device is in use, in the phonebook or caller ID log,

• not powered or out of range, the originating device displays No answer. Try again. and then reconnects to the outside call.

Telephone operation

Find handset/pendant

This feature helps you find misplaced handsets and pendants.

To start the paging tone:

Press /FIND HANDSET on the right side of the

• telephone base. All idle handsets and pendants ring and the handsets display ** Paging **.

To stop the paging tone:

Press , OFF, or any dialing key on a

• cordless handset, or return the cordless handset to the telephone base.

-OR-

Press on a pendant.

•

-OR-

Press /FIND HANDSET on the telephone base.

•

Press MUTE to mute the ringer of other handsets or press VOL mute the ringer of other pendants until you find the missing handset or pendant.

Multiple handset use

Join a call in progress

Another handset, pendant or the telephone base can join an outside call. You can share an outside call with up to four handsets/pendants at the same time.

You can buy additional expansion handsets (SN6107) or expansion pendants (SN6166/SN6167) for this telephone base. You can register up to 12 handsets/pendants to the telephone base.

To join a call with a cordless handset:

Press

• Press OFF or place the handset in the telephone base to exit the call.

•

To join a call with a pendant:

Press to join the call.

• Press or place the pendant in the pendant charger to exit the call.

•

to join the call.

Multiple handset use

Intercom

Use the intercom feature for conversations between two system devices.

Press MENU, then press or to scroll to

Intercom, then press SELECT.

If you have a handset and a pendant, the handset

•

shows Calling all pendants. The pendant rings. If you have only two handsets, the handset shows

•

Calling other handset. The other handset rings and shows Other handset is calling.

If you have more than three handsets and

•

pendants, your handset shows INTERCOM TO: Press or to scroll to the desired device and then press SELECT. You may also enter a destination handset number (1-9), or enter

followed by 0-2 for HANDSET 10 to

HANDSET 12, or followed by # for

all devices.

The destination device rings. The destination handset shows HANDSET X is calling/HANDSET X is calling all.

Your handset shows Calling HANDSET X/Calling all pendants/ Calling all devices.

To answer the intercom call on the destination handset, press ,

or any dialing key (0-9 or ). Both handsets now show Intercom.

Answering sys >Intercom

Calling

other handset

Intercom

5:20

12/02

-OR-

To answer the intercom call on a pendant, press .

Multiple handset use

Intercom

To end the intercom call on either handset, one party presses OFF,

or places the handset back in the telephone base. Both handsets display Intercom ended.

-OR-

To end the intercom call on the pendant, press or place the pendant back in the pendant charger.

You can cancel the intercom call before it is answered by

•

pressing CANCEL. If the destination device is not powered, out of range, on a call, or

• does not answer the intercom call within 100 seconds, your handset displays No answer. Try again. and then returns to idle mode.

You can press OFF, MUTE or QUIET# on the cordless handset to

• temporarily silence the intercom ringer.

Only one intercom call can be established at a time.

•

Answer an incoming call during an intercom call

When you receive an incoming outside call during an intercom call, you will hear an alert tone.

To answer the call, press . The intercom call ends automatically.

• To end the intercom call without answering or canceling the incoming

• call, press OFF. The telephone continues to ring.

Multiple handset use

Transfer a call during an intercom call

Use the intercom feature to transfer an outside call to another cordless handset or pendant.

During a call, press MENU, then press or to

scroll to Intercom, then press SELECT.

If you have a handset and a pendant, the handset

•

shows Calling all pendants. The pendant rings. If you have only two handsets, the handset shows

•

Calling other handset. The other handset rings and shows Other handset is calling.

If you have more than three handsets and

•

pendants, your handset shows INTERCOM TO: Press or to scroll to the desired device and then press SELECT. You may also enter a destination handset number (1-9), or enter

followed by 0-2 for HANDSET 10 to

HANDSET 12, or followed by # for all

devices. The destination device rings. The destination handset shows HANDSET X is calling.

Your handset shows Calling HANDSET X/Calling all pendants/Calling all devices.

To answer the intercom call on the destination handset, press ,

or any dialing key (0-9 or ). Both handsets now show Intercom.

Transfer >Intercom

Calling

other handset

Intercom

5:20

12/02

-OR-

To answer the intercom call on a pendant, press .

Multiple handset use

Transfer a call during an intercom call

To end the intercom call on either handset, one party presses OFF,

or places the handset back in the telephone base. Both handsets display Intercom ended.

-OR-

To end the intercom call on the pendant, press or place the pendant back in the pendant charger.

You can cancel the intercom call before it is answered by

•

pressing CANCEL. If the destination device is not powered, out of range, on a call,

• or does not answer the intercom call within 100 seconds, your handset displays No answer. Try again. and then reconnects to the outside call.

From this intercom call, you have the following options:

You can transfer the call. Press MENU,

•

then press SELECT. Your handset shows Call transferred. The destination device is then connected to the outside call.

You can end the intercom call and continue the

•

outside call with the originating handset. Press on your handset, or the other party can press OFF on the handset, or place the handset back in the telephone base.

You can let the other device join you on the

• outside call in a three-way conversation. Press MENU, then press or to scroll to Share call, then press SELECT on the originating handset.

>Transfer Share call

Transfer >Share call

Phonebook

About the phonebook

The phonebook stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.

Phonebook entries are shared by all handsets. Any

• modifications made on one handset apply to all.

When you access the phonebook without records,

• the handset shows Phonebook empty.

When the phonebook is full and you try to save an

• entry, the handset shows Phonebook full.

When you try to save an entry already stored in

• the phonebook, the handset shows Number already saved.

Only one handset can review the phonebook at a

• time. When a handset tries to enter the phonebook while another handset is already in it, Not available at this time appears.

Phonebook empty

Phonebook full

Number

already saved

Not available

at this time

5:20

12/02

Phonebook

Add a phonebook entry

Press when the phonebook is empty. Then the

handset displays Phonebook empty briefly and then Add contact? Press SELECT.

-ORPress MENU when idle. Press or to scroll to

Phonebook, then press SELECT. Press or to

scroll to Add contact, then press SELECT. When ENTER NUMBER displays, use

the dialing keys to enter a number (up to 30 digits).

Press or to move the cursor to the left

• or right.

Press DELETE to erase a digit.

• Press and hold DELETE to erase all digits.

• Press and hold PAUSE to enter a dialing pause

• (a P appears).

-OR-

Copy a number from the redial list by pressing REDIAL then press or , or REDIAL repeatedly to find the desired number. Press SELECT.

Press SELECT.

When ENTER NAME displays, use the dialing

4. keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized.

Press or to move the cursor to the left

• or right.

Press 0 to add a space.

• Press DELETE to erase a character..

• Press and hold DELETE erase all characters.

•

Press SELECT to save. The handset displays Saved and you hear

5. a confirmation tone.

Add contact?

ENTER NUMBER

ENTER NAME _

Saved

Phonebook

Add a phonebook entry

-OR-

Use the dialing keys to enter a number (up to 30

digits) when idle. Press SELECT. The handset displays EDIT NUMBER.

Press or to move the cursor to the left or right.

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a P appears).

•

-OR-

Copy a number from the redial list by pressing REDIAL then press

or , or REDIAL repeatedly to find the desired number. Press

SELECT to copy the number. Press SELECT.

When ENTER NAME displays, use the dialing keys to enter a name

(up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized.

800-595-9511

5:20

12/02

Press or to move the cursor to the left or right.

•

Press 0 to add a space.

•

Press DELETE to erase a character..

•

Press and hold DELETE to erase all characters.

•

Press SELECT to save. The handset displays Saved and you hear a

confirmation tone.

Phonebook

Review phonebook entries

Phonebook entries appear alphabetically.

Press when idle to show the first entry in the

phonebook. Press or to browse through the entries.

-OR-

Press MENU when the handset is not in use.

Press or to scroll to Phonebook, then press

SELECT twice. Press or to browse through the entries.

Alphabetical search

Press idle to show the first entry in the phonebook.

Use the dialing keys to enter the letter associated with the name. For

example, if you have the entries named Jennifer, Jessie, Kevin and Linda in your phonebook, press 5 (JKL) once to see Jennifer (when Jennifer displays, press to see Jessie), twice to see Kevin, or three times to see Linda. If necessary, press or to browse.

-OR-

Phonebook

Entries: 15

Mike Smith

800-595-9511

Press MENU when the handset is not in use.

Press or to scroll to Phonebook, then press SELECT twice.

Use the dialing keys to enter the letter associated with the name. For

Phonebook

Edit a phonebook entry

Search for the desired entry in the phonebook (see Review

phonebook entries or Alphabetical search on page 56). When the desired entry displays, press SELECT. The handset

displays EDIT NUMBER and the stored number. Use the dialing keys to edit the number.

Press or to move the cursor to the left or right.

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a P appears).

•

Press SELECT. The screen displays EDIT NAME and then the

stored name. Use the dialing keys to edit the name.

Press or to move the cursor to the left or right.

•

Press 0 to add a space.

•

Press DELETE to erase a character..

•

Press and hold DELETE to erase all characters.

•

Press SELECT to save the entry. The handset displays Saved and

then the revised entry. You hear a confirmation tone.

Delete a phonebook entry

Search for the desired entry in the phonebook

(see Review phonebook entries or Alphabetical search on page 56).

Press DELETE to delete the displayed phonebook

entry. The handset displays Delete contact? with the contact name.

Press SELECT to confirm. The handset displays

Contact deleted. You hear a conformation tone.

Mike Smith

Delete contact?

Contact deleted

Caller ID

About the caller ID log

This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:

You have both caller ID and call waiting, but as separate services

•

(you may need to combine these services). You have only caller ID service, or only call waiting service.

•

You do not subscribe to caller ID log or call waiting services.

•

There are fees for caller ID services. In addition, services may not be

•

available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider.

Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view caller ID log entries with numbers between 16 and 24 digits, you must save the entry to the phonebook (see page 63).

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service.

Caller ID

Caller ID log

If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appear on the screen, it will not be saved in the caller ID log.

The caller ID log stores up to 50 entries. Each entry has up to 24

•

digits for the phone number and 15 characters for the name. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.

Caller ID log entries are shared by all system handsets. Any

•

modifications made on one handset apply to all. You can review, redial, and copy an entry into the phonebook.

•

Entries appear in reverse chronological order.

•

When the caller ID log is full, the oldest entry is deleted to make room

•

for new incoming call information.

XX Missed calls shows when there are new

•

caller ID log entries that have not been reviewed.

Caller ID log empty shows when you access the

•

caller ID log without records. Only one handset can review the caller ID log at a

•

time. If a handset tries to enter the caller ID log while another handset is already in it, its screen displays Not available at this time.

HANDSET X

XX Missed calls

5:20

Caller ID log

5:20

12/02

empty

12/02

Not available

at this time

5:20

12/02

Caller ID

Missed call indicator

When there are calls that have not been reviewed in the caller ID log, the handset displays XX Missed calls. When you have reviewed all the

HANDSET X

XX Missed calls

missed calls, the missed call indicator goes away.

5:20

12/02

Each time you review a caller ID log entry marked NEW on the cordless handset, the number of missed calls decreases by one.

If you do not want to review the missed calls one by one, press and hold CANCEL or DELETE on the cordless

Mike Smith

800-595-9511

NEW

5:20

12/02

handset when idle to clear the missed call indicator. All the entries are then considered old and kept in the caller ID log.

Memory match

When the incoming telephone number matches the last seven digits of a telephone number in your phonebook, the name that appears on the screen matches the corresponding name in your phonebook.

For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your phonebook.

The number shown in the caller ID log is in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the phone number of the caller does not match a number in your phonebook, the name will appear as it is delivered by the telephone service provider.

Caller ID

Review the caller ID log

Review the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your phonebook.

To review the caller ID log with a cordless handset:

Press CID on the cordless handset.

Press or to browse.

-OR-

Press MENU when the handset is not in use.

Press or to scroll to Caller ID log, then press

SELECT twice. Press or to browse through the entries.

To review the caller ID log with a pendant:

Use the voice command feature (see page 86).

•

Caller ID

View dialing options

Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the phonebook.

While reviewing the caller ID log, press QUIET# on the handset repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in

Press #

Press 1

1-800-595-9511

595-9511

1-595-9511

800-595-9511

1-800-595-9511

800-595-9511

the phonebook.

Press 1 repeatedly if you need

Press 1

1-595-9511

595-9511

to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook.

When the number is displayed in the correct format for dialing, press

or to dial.

Dial a caller ID log entry

To dial on a cordless handset:

Search for the desired caller ID log entry (see Review the caller ID log

on page 61). When the desired entry displays, press or to dial.

To dial on a pendant:

Use the voice command feature (see page 86).

•

Caller ID

Save a caller ID log entry to the phonebook

Search for the desired caller ID log entry (see Review the caller ID log

on page 61). Press SELECT to choose an entry. The handset

displays EDIT NUMBER and the stored number. Use the dialing keys to edit the number.

Press or to move the cursor to the left or right.

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a P appears).

•

Press SELECT. The handset displays EDIT NAME

and the stored name. Use the dialing keys to add or edit the name.

Additional key presses show other characters of that particular key.

Press or to move the cursor to the left or right.

•

Press 0 to add a space.

•

EDIT NUMBER

800-595-9511

EDIT NAME

Mike Smith

Press DELETE to erase a character..

•

Press and hold DELETE to erase all characters.

•

Press SELECT to save the entry. The handset displays Saved and

then the revised entry. You hear a confirmation tone.

Caller ID

Delete caller ID log entries

To delete one entry:

Search for the desired caller ID log entry (see Review the caller ID log

on page 61). Press DELETE to delete the displayed entry. You hear a

confirmation tone.

To delete all entries:

Press MENU when the handset is not in use.

Press or to scroll to Caller ID log, then

press SELECT. Press or to scroll to Del all calls. The handset

displays Delete all calls? Press SELECT to confirm. You hear a confirmation tone.

Caller ID log screen messages

Displays: When:

Delete

all calls?

PRIVATE NAME

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

The caller is blocking the name information.

The caller is blocking the telephone number information.

The caller is blocking the name and number information.

This caller’s name is unavailable.

This caller’s number is unavailable.

No information is available about this caller.

Reminder

About the reminder

The reminder feature helps remind you of important events. You can set the reminder to remind you only once, or in daily, weekly or monthly bases. Once you set the reminder, the system will alarm you at the alarm time and every 15 minutes after the alarm time for three more times.

Add a reminder

Each reminder can be up to four minutes in length. The total storage capacity for the announcement, messages, memos and reminders is approximately 14 minutes.

Press MENU when the handset is not in use.

Press or to scroll to Reminder, then

press SELECT. Press or to scroll to Set reminder, then

press SELECT. Press or to select the month then press

SELECT, or use the dialing keys to enter a two-digit number (01-12).

Caller ID log >Reminder

Review >Set reminder

Press or to select the date then press SELECT,

or use the dialing keys to enter a two-digit number (01-31).

Press or to select the year then press SELECT,

or use the dialing keys to enter a two-digit number (00-99) then press SELECT.

Press or to select the hour then press SELECT,

or use the dialing keys to enter a two-digit number (01-12).

Press or to select the minute then press

SELECT, or use the dialing keys to enter a two-digit number (00-59).

Press or to select AM or PM, then press SELECT.

REMINDER MM/DD/YY

REMINDER HH:MM --

Reminder

Add a reminder

The system announces, “Record after the tone.

10.

Press 5 when you are done.” After the tone, speak towards the microphone.

Press 5 when done. The system announces,

11.

“Recorded.” Press or to scroll to the frequency you would

12.

like to set, then press SELECT. You hear a confirmation tone.

Once -- Reminder occurs only once at the

•

specific time and date you set.

Daily -- Reminder occurs every day at the specific time you set.

• Weekly -- Reminder occurs every week at the specific time and

•

day you set.

Monthly -- Reminder occurs every month at the specific time and

•

date you set.

Record Reminder

5-Stop

FREQUENCY

>Once

Reminder

Review reminders

When playback begins, the total number of reminders is announced. Before each reminder, you hear the day and time of the recording. After the last reminder, the handset displays End of reminder and you hear,

“End of reminder.”

To play reminders with a cordless handset:

Press MENU when the handset is not in use.

Press or to scroll to Reminder, then press SELECT.

Press SELECT to select Review. The reminders play automatically.

Options during playback:

Press VOL+ or VOL- to adjust the reminder playback volume.

•

Press 4 to repeat the current reminder.

•

Press 5 to stop playback.

•

Press 6 to skip to the next reminder.

• Press to switch between the handset speakerphone and the

• handset earpiece.

Press DELETE to delete the current reminder. The handset displays

•

Reminder deleted. The system announces, “Reminder deleted.”

To play reminders with a pendant:

Use the voice command feature (see page 85).

•

Add and review reminders remotely

You can also add or review reminders remotely from any touch-tone telephone. See Remote access on page 82 for more information.

Reminder

Reminder on/off

You can turn the reminder feature on or off.

Press MENU when the handset is not in use.

Press or to scroll to Reminder, then

press SELECT. Press or to scroll to On/off, then press SELECT.

Press or to scroll to On or Off, then press

SELECT to save. You hear a confirmation tone.

When the reminder feature is set to off, it will be automatically turned on after a reminder is recorded. The handset displays Reminder is turned ON.

Set reminder >On/off

REMINDER ON/OFF >On

Answering system settings

Answering system

Use the answering system menu of a cordless handset to turn on or off the answering system

Play messages >Answering sys

or message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code or message recording time.

If your answering system is turned off and you change any of its settings, the answering system automatically turns on again.

You may also turn on or off the answering system on the telephone base.

Announcement

The telephone is preset with a greeting that answers calls with, “Hello. Please leave a message after the tone.” You can use this preset announcement, or replace it with your own.

Record your own announcement

You can record an announcement up to 90 seconds, but any announcement shorter than two seconds will not be recorded.

Press MENU when the handset is not in use.

Press or to scroll to Answering sys, then

press SELECT. Press SELECT again to select Announcement.

Press SELECT again to select Record annc. The

system announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone.

Press 5 when done. The answering system

automatically plays back the newly recorded announcement, then returns to the previous menu.

-OR-

Press CANCEL to return to the previous menu.

>Announcement Delete all old

>Record annc Play annc

RECORDING ANNC... 5-Stop

Answering system settings

Play your announcement

Press MENU when the handset is not in use.

Press or to scroll to Answering sys, then

press SELECT. Press SELECT again to select Announcement.

Press or to scroll to Play annc, then

press SELECT.

Options during playback:

Press VOL+ or VOL- to adjust the announcement playback volume.

•

Press 5 or OFF to stop playback.

•

Press to switch between the handset

•

speakerphone and the handset earpiece. Press DELETE to delete the current announcement.

•

The handset displays Annc. Deleted. The system announces, “Announcement deleted.”

When your announcement is deleted, calls are answered with the preset announcement.

Record annc >Play annc

Annc. Deleted

Answering system settings

Answer on/off

The answering system must be turned on to answer and record messages.

When the answering system is turned on, the

/ANS ON/OFF light on the telephone base turns on.

ANS ON displays on the handset.

On the telephone base, press /ANS ON/OFF to turn the answering system on or off. When the answering system is turned on, the base announces, “Calls will be answered.” When the answering system is turned off, the base announces, “Calls will not be answered.”

To set answer on/off with a cordless handset:

Press MENU when the handset is not in use.

Press or to scroll to Answering sys, then

press SELECT. Press or to scroll to Answer ON/OFF, then

press SELECT. Press or to choose On or Off, then press

SELECT. You hear a confirmation tone.

Record memo >Answer ON/OFF

ANSWER ON/OFF

>On

To set answer on/off with the telephone base:

Press /ANS ON/OFF to turn the answering system on or off.

•

You cannot turn on the answering system with no memory capacity left, the handset displays Memory full.

Answering system settings

Call screening

Use this feature to choose whether incoming messages can be heard over the cordless handset or

Answer ON/OFF >Ans sys setup

the telephone base while they are being recorded.

Press MENU when the handset is not in use.

Press or to scroll to Answering sys, then

press SELECT. Press or to scroll to Ans sys setup, then

>Call screening # of rings

press SELECT. Press SELECT again to select Call screening.

Press or to choose On or Off, then press

SELECT. You hear a confirmation tone.

CALL SCREENING

>On

Number of rings

You can choose two, three, four, five or six rings, or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, or after four rings when there are no new messages. This enables you to check for new messages and avoid paying long distance charges when calling from out of your local area.

Press MENU when the handset is not in use.

Press or to scroll to Answering sys, then

press SELECT. Press or to scroll to Ans sys setup, then

press SELECT. Press or to scroll to # of rings, then press SELECT.

Press or to choose 6, 5, 4, 3, 2 or Toll saver, then press

SELECT. You hear a confirmation tone.

# OF RINGS

Answering system settings

Remote access code

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99.

Press MENU when the handset is not in use.

Press or to scroll to Answering sys, then

press SELECT. Press or to scroll to Ans sys setup, then

press SELECT. Press or to scroll to Remote code, then

press SELECT. Press or to move the cursor to the left

or right. Use the dialing keys (0-9) to enter a two-digit number.

Press SELECT. You hear a confirmation tone.

Message alert tone

# of rings >Remote code

REMOTE CODE

When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. The message

alert tone is preset to Off.

There is no audible alert at the handset.

Press MENU when the handset is not in use.

Press or to scroll to Answering sys, then

MSG ALERT TONE

>Off

press SELECT. Press or to scroll to Ans sys setup, then

press SELECT. Press or to scroll to Msg alert tone, then press SELECT.

Press or to choose On or Off, then press SELECT. You hear a

confirmation tone.

The answering system must be turned on for the message alert tone feature to be functional.

Answering system settings

Message recording time

You can set the recording time allowed for incoming messages. The message length is three minutes by default.

Press MENU when the handset is not in use.

Press or to scroll to Answering sys, then

press SELECT. Press or to scroll to Ans sys setup, then

press SELECT. Press or to scroll to Recording time, then

press SELECT. Press or to choose 3 minutes, 2 minutes or 1 minute, then

press SELECT. You hear a confirmation tone.

Msg alert tone >Recording time

RECORDING TIME >3 minutes

Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

•

When there are new answering system messages, the handset displays XX New messages and the message window on the telephone base flashes. To listen to the messages recorded on your digital answering system, press MENU twice on a handset, or press /PLAY on the telephone base.

If and New voicemail display on the handset, your

• telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, press and hold 1 on your handset. See Voicemail number on page 32 to set your voicemail number.

Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

HANDSET X

XX New messages

5:20

HANDSET X New voicemail

5:20

ANS ON

12/02

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

Answering system operation

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Message capacity

The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages, memos and reminders is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

New message indication

When there are new answering system messages, the handset displays XX New messages and the message window on the telephone base flashes.

If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.

Answering system operation

Call screening

To screen a call at the telephone base:

If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system.

Options while a message is being recorded:

Press qVOL or pVOL to adjust the listening volume.

• Press /STOP to temporarily turn off the feature.

•

To screen a call at a cordless handset:

If the answering system and call screening are on, press SELECT. The announcement and the incoming message broadcast at the handset while the call is answered by the answering system.

Options while a message is being recorded:

Press VOL

• Press OFF to temporarily turn off the feature.

• Press SELECT to temporarily turn on the feature if it is set to off.

•

or VOL- to adjust the listening volume.

To screen call,

press [SELECT]

Call intercept

If you want to talk to the caller whose message is being recorded, press

on a handset.

Temporarily turn off the message alert tone

If the message alert tone is turned on (see page 73), the telephone base beeps every 10 seconds when there are new messages. Pressing any telephone base key (except FIND HANDSET) temporarily silences the message alert tone.

The message alert tone resumes when you receive a new message.

Answering system operation

Message playback

When playback begins, the total number of old or new messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date

not set,” before playback. After the last message, you hear, “End of messages.” If the recording time is less than three minutes, you hear,

“Less than three minutes to record.” If there is no remaining recording time, you hear “Memory is full.” If there are no recorded messages, the handset shows No messages and you hear, “You have no messages.”

To play messages at the telephone base:

Press /PLAY when the telephone base is not in use.

Options during playback:

Press qVOL or pVOL to adjust the message playback volume.

•

Press /SKIP to skip to the next message.

•

Press /REPEAT to repeat the message. Press /REPEAT twice to

•

hear the previous message. Press X/DELETE to delete the playing message. The system

•

announces, “Message deleted,” and then advances to the next message.

Press /STOP to stop the playback.

•

Press to reduce the playback speed.

•

Answering system operation

Message playback

To play messages on a cordless handset:

Press MENU when the handset is not in use.

Press SELECT to select Play messages.

If you have only new or old messages, the

messages play automatically.

-OR-

If you have both new and old messages, press or to scroll to

Play new msgs or Play old msgs, then press SELECT.

Options during playback:

Press VOL+ or VOL- to adjust the message playback volume.

•

Press 6 to skip to the next message.

•

Press 4 to repeat the message. Press 4 twice to hear the

•

previous message. Press DELETE to delete the playing message. The handset displays

•

Message deleted. The system announces, “Message deleted,” and then advances to the next message.

Press to switch between the handset speakerphone and the

•

handset earpiece. Press to call back the caller. The handset displays Call back?

•

Press SELECT to confirm or press OFF to cancel. Press SELECT to pause the playback and view the caller’s

•

information. Then you can press

to call back.

>Play messages Answering sys

To play messages at a pendant:

Use the voice command feature (see page 85).

•

Answering system operation

Delete all old messages

You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.

To delete all old messages with the telephone base:

Press X/DELETE when the telephone base is not in use. The telephone

base announces, “To delete all old messages, press delete again.” Quickly press X/DELETE again. The telephone base announces,

“All old messages deleted!” You hear a confirmation tone.

To delete all old messages with a cordless handset:

Press MENU when the handset is not in use.

Press or to scroll to Answering sys, then

press SELECT. Press or to scroll to Delete all old, then

press SELECT. The handset displays

Delete all old messages?

Press SELECT to confirm. The handset displays

Deleting... then All old msgs deleted! You hear a confirmation tone.

Announcement >Delete all old

Delete all

old messages?

When you try to delete all old messages but you do not have, the handset displays No old messages to delete.

Answering system operation

Record, play and delete memos

Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can use a handset to record your own memos. Play and delete them in the same way as incoming messages (see Message playback on pages 78 and 79).

Press MENU when the handset is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press or to scroll to Record memo, then press SELECT.

The system announces, “Record after the tone. Press 5 when you

are done.” After the tone, speak towards the microphone. Press 5 when done. The system announces, “Recorded.”

“Memory is full,” is announced if you record a memo when the

• memory is full.

Each memo can be up to four minutes in length.

• Memos shorter than two seconds are not recorded.

•

Answering system operation

Remote access

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 73 to change it.

Dial your telephone number from any touch-tone telephone.

1. Enter the two-digit security code after the announcement and the

2. long beep.

The system announces, “Press star for reminder or press pound to

3. listen to messages.” Press or #.

After pressing , you can enter one of the following

• remote commands:

Command Function

1 Review reminders. 2 Set reminders. 3 End the call. 4 Turn reminder off.

Answering system operation

Remote access

-OR-

After pressing #, you can enter one of the following

• remote commands.

Command Function

1 Play all messages. 2 Play new messages. 3 Delete the current message (during playback).

33 Delete all old messages.

4 Repeat the current message (during playback). 5 Stop.

*5 Hear a list of remote commands.

6 Skip to the next message (during playback).

*7 Record a new announcement.

8 End the call. 0 Turn the answering system on or off.

If you do not press any key within 20 seconds, the remote access

• call automatically disconnects.

When the answering system memory is full, the telephone

• announces, “Memory is full. Enter the remote access code.”

When the answering system is off, the telephone answers after

• 10 rings, and announces, “Please enter your remote access code.”

Voice command

About voice command

By saying certain commands to the pendant, you can hear information such as the date or time, or call speed dial numbers, or even review call log, messages or reminders.

Use voice command

Press VOICE on either side of the pendant when the telephone is idle. After you hear a beep, say your command to the pendant.

Common commands

“What can I say?” - To hear a list of voice commands.

“What time is it?” - To hear the current time.

“What is the date?” - To hear the current date.

VOI CE

Press

“Call speed dial X.” - To call a speed dial number.

“Intercom all.” - To send out intercom request to all devices.

“Cancel.” - To return to idle mode.

Voice command

Use voice command

Reminders

Press VOICE and say “Review reminders.” The system will automatically review all missed reminders. If you do not have any reminders, the system will announce, “You don’t have any reminders for today.”

During the playback, press VOICE and say one of the following commands:

“What can I say?” - To hear a list of voice commands.

“Skip reminder.” - To skip to the next reminder.

“Repeat reminder.” - To repeat the reminder.

“Stop.” - To stop the reminder playback.

“Cancel.” - To continue the reminder playback.

Messages

Press VOICE and say “Review messages.”

During the playback, press VOICE and say one of the following commands:

“What can I say?” - To hear a list of voice commands.

“Skip message.” - To skip to the next message.

“Repeat message.” - To repeat the message.

“Slow playback.” - To slow down the message playback.

To resume normal playback, press VOICE and say

•

“Play normal.”

“Stop.” - To stop the message playback.

“Delete.” - To delete the current message.

“Cancel.” - To continue the message playback.

Voice command

Use voice command

Call log

Press VOICE and say “Review call log.”

During the playback, press VOICE and say one of the following commands:

“What can I say?” - To hear a list of voice commands.

“Skip call log.” - To skip to the next call log entry.

“Repeat call log.” - To repeat the call log entry.

“Stop. - To stop the call log entry playback.

“Cancel.” - To continue the call log entry playback.

“Call back.” - The system will ask, “Would you like to call XXX?”

Say “Yes” to call the number.

• Say “No” to return to the playback.

•

If you do not say the command within five seconds, or the system does not understand your command, the system will say, “Sorry,

I didn’t catch that. Please press the voice command button and try again.”

Appendix

Display screen messages

Caller ID log empty

Calling all devices

Calling HANDSET X

Calls will be answered

Calls will not be answered

Contact deleted

Ended

HANDSET X is calling

Incoming call

There are no entries in caller ID log history.

The handset is calling all devices (for intercom calls).

The handset is calling another handset (for intercom calls).

The handset is transferring an outside call to another handset.

The answering system is turned on and will answer calls.

The answering system is turned off and will not answer calls.

A phonebook entry is deleted.

You have just ended a call.

Another system handset is calling (for intercom calls).

There is a call coming in.

Intercom

Intercom ended

INTERCOM TO:

Less than 3 min

Line in use

Low battery

The handset is on an intercom call.

The intercom call has just ended.

You have started the intercom process, and need to enter the number of the handset you wish to call.

The answering system recording time is less than three minutes.

An extension phone, or one of the handsets is in use.

The handset battery needs to be recharged.

Appendix

Display screen messages

Microphone ON

Missed Reminder

Muted

Memory full

New voicemail

No answer. Try again.

No battery

The mute function is turned off and the other party can hear you.

There are reminders that have not been reviewed.

The mute function is turned on. The other party cannot hear you but you can hear the other party.

The answering system has no remaining recording time.

There are new voicemail messages from your telephone service provider.

When you send out an intercom request, the destination device is in use, out of range, not powered, or does not answer within 100 seconds.

When you send out a transfer request, the destination device is in use, out of range or not powered.

The handset in the handset charger has no battery installed.

No line

No response to transfer

Not available at this time

Not enough batt to power base

Number already saved

There is no telephone line connected.

When you send out a transfer request, the destination device does not answer within 30 seconds.

Someone else is already accessing the phonebook, caller ID log or answering system.

The cordless handset you put in the base does not have enough charge to back up the telephone base power.

The telephone number you try to save is already in the phonebook.

Appendix

Display screen messages

Out of range OR Base no power

Phone

Phonebook empty Phonebook full

Place in charger

Powering base... Don’t pick up

Put HS on base to power base

Quiet mode is off

The telephone base has lost power, or the handset is out of range.

The handset is on a call.

There are no phonebook entries.

The phonebook is full. You cannot save any new entries unless you delete some current entries.

The battery is very low. The handset should be charged.

A charged handset is put in the telephone base to back up the telephone base power for some basic phone operations during a power failure.

The telephone base has lost power. Put the handset in the telephone base to back up the power.

The quiet mode is off.

Quiet mode on

Rec mem full

Rec mem low

Recording...

Registered

The quiet mode is on.

The system recording time is full.

The system recording time is low.

The answering system is recording a message.

The handset is registered to the telephone base.

Appendix

Display screen messages

Registration failed

Registering... Please wait

Reminder is turned ON

Ringer muted

Ringer off

Saved

Speaker

To register HS, see manual

To screen call, press [SELECT]

The registration is not successful.

The handset or pendant registration is in progress.

The reminder is automatically set to on.

The ringer is muted temporarily while the handset is ringing.

The ringer is off temporarily during an incoming call.

Your selection has been saved.

The handset speakerphone is in use.

Screen display on a non-registered handset.

The system is recording a message. Press SELECT to screen a call on a handset.

Transferred

You don’t have any reminders

XX Missed calls

XX New messages

XX New reminders

** Paging **

You have transferred an outside call to another cordless handset.

There is no reminder in the telephone system.

There are new calls in the caller ID log.

There are new messages.

There are new reminders.

The handset is being paged by the telephone base.

Appendix

Telephone base message window displays

Window display Description

1-99

0-99

1-99 & F

(alternating)

1-8

0-6

- -

(flashing)

No messages.

The total number of old messages and memos recorded.

The message number currently playing.

The total number of new messages recorded, or the current message number during new message playback.

The clock needs to be set.

The answering system memory is full with total number of messages recorded.

The telephone base speaker volume level while adjusting.

The telephone base ringer level while adjusting.

The answering system is answering a call, or recording a memo or announcement.

The handset is on a call, or in the directory or caller ID log.

The answering system is being accessed remotely.

Appendix

Handset, telephone base and pendant indicators

Handset lights

Visual ringer indicator Flashes when the handset is ringing.

On when the handset speakerphone is in use.

CHARGE On when the handset is charging in the handset

charger.

Telephone base lights

Visual ringer indicator Flashes when the telephone base is ringing.

IN USE On when the telephone line is in use.

On when the answering system is answering a call.

On when you are registering a handset or pendant. Flashes when another telephone sharing the same

line is in use. Flashes when you are deregistering all devices.

/ANS ON/OFF

On when the answering system is turned on.

Appendix

Handset, telephone base and pendant indicators

Pendant lights

Pendant status light Stays solid red when the pendant is charging.

Flashes red when the pendant is in low battery. Stays solid green when the pendant is fully charged. Flashes red and green when the base is paging the

pendant. Flashes quickly in red and green during pendant

registration. Flashes orange three times when the pendant is not

registered.

Pendant light (ring around )

On steady when the pendant is in use. Flashes quickly when there is an incoming call. Flashes twice every three seconds when another

telephone system device is in use.

Appendix

Handset, telephone base and pendant indicators

Handset icons

The battery icon flashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The battery icon becomes solid when the battery is fully charged.

On when the handset speakerphone is in use.

The handset ringer is off.

There are new voicemail received from your telephone service provider.

ANS ON

NEW

MUTE

AUDIO ASSIST

1/13

The answering system is turned on.

There are new messages in the answering system.

The caller ID log entry you are reviewing is new.

The message you are listening is new.

The handset microphone is muted.

The handset Audio Assist feature is on.

The number of the current message and the total number of messages recorded.

VTech SN6187 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Getting started

Telephone base installation

Handset battery installation and charging

Pendant charger installation

Pendant attachment

Handset battery charging

Pendant battery charging

Battery backup

Installation options

Tabletop to wall mount installation

Wall mount to tabletop installation

Are you a new cable or VoIP subscriber?

Did you subscribe to voicemail service from your telephone service provider?

Expand your telephone system

Add and register a handset

Add and register a pendant

Deregister all devices

Telephone base layout

Pendant layout

Getting started

Handset layout

Telephone settings

Using the menu

Speed dial

Store a speed dial entry

Edit a speed dial entry

Ringer volume

Ringer tone

Set date and time

LCD language

Talking digit

Voicemail number

Clear voicemail indicators

Rename handset

Key tone

Use caller ID to automatically set date and time

Home area code

Dial mode

Quiet mode

Voice command

Happy message

Telephone operation

Make a call

Predial a call

End a call

Speakerphone

Equalizer

Volume control

Mute

Call waiting

Temporary ringer silencing

Redial

Temporary tone dialing

Check voicemail

Web address

Chain dialing

Transfer a call

Find handset/pendant

Multiple handset use

Intercom

Answer an incoming call during an intercom call

Transfer a call during an intercom call

Phonebook

About the phonebook

Add a phonebook entry

Review phonebook entries

Alphabetical search

Edit a phonebook entry

Delete a phonebook entry

Caller ID

About the caller ID log

Information about caller ID with call waiting

Caller ID log

Missed call indicator

Memory match

Review the caller ID log