VTech SN6127 Abridged manual
CareLine
™
Abridged user’s manual
www.vtechphones.com
Models:
SN6127/SN6127-2
BC
This Abridged user’s manual provides you with
T
Compatible with
Hearing Aid T-Coil
TIA-1083
basic installation and operation instructions. A limited
set of features are described in abbreviated form.
Please refer to the online Complete user’s manual
for a full set of installation and operation instructions
at www.vtechphones.com.
Before using this VTech product, please read
Important safety instructions on pages 74-76 of
this manual.
The ENERGY STAR® program
(www.energystar.gov) recognizes and
encourages the use of products that save
energy and help protect our environment.
We are proud to mark this product with the
ENERGY STAR
the latest energy efficiency guidelines.
Telephones identified with this logo have
reduced noise and interference when
used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the
Telecommunications Industry Association.
Used under license.
®
label indicating it meets
Register online to get an additional
3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for enhanced
warranty support.
Product news
Learn about the latest VTech products.
Parts checklist
Your telephone package contains the following
items. Save your sales receipt and original
packaging in case it is necessary to ship your
telephone for warranty service.
Telephone base
Cordless handset
(1 for SN6127)
(2 for SN6127-2)
Battery compartment
cover
(1 for SN6127)
(2 for SN6127-2)
Telephone
line cord
Wall mount
bracket
Battery
(1 for SN6127)
(2 for SN6127-2)
Quick start guide
Quick
start guide
Handset charger
and charger adapter
(1 for SN6127-2)
Telephone base
power adapter
Abridged user’s manual
Abridged
user’s manual
Table of contents
Getting started .......... 1
Telephone base installation
Handset battery installation
Handset charger installation ...3
Battery backup.....................4
Handset battery charging ....5
Tabletop to wall mount
installation ........................6
Are you a new cable or
VoIP subscriber? .............. 8
Did you subscribe to
voicemail service from
your telephone service
provider? ..........................9
Expand your telephone
system ............................ 10
Add and register a
handset ...........................10
Deregister devices .............12
Telephone base layout ......13
Handset layout...................15
... 1
...2
Telephone settings ... 19
Using the menu .................19
Ringer volume ...................20
Ringer tone ........................ 20
Set date and time ..............21
Voice Announce
caller ID ..........................22
LCD language....................22
Talking digit .......................23
Voicemail number ..............23
Clear voicemail indicators
Rename handset ...............24
Key tone ............................25
...24
Use caller ID to
automatically set date
and time ..........................25
Home area code ................ 26
Dial mode ..........................26
Quiet mode ........................ 27
Telephone operation
Make a call ........................28
Answer a call .....................28
End a call ...........................28
Speakerphone ...................28
Equalizer............................28
Audio Assist ....................29
Volume control...................29
Mute...................................29
Call waiting ........................30
Temporary ringer
silencing .........................30
Redial ................................31
Temporary tone dialing ...... 31
Check voicemail ................31
Chain dialing ......................32
Transfer a call ....................33
Find handset ...................... 34
... 28
Multiple handset
use ......................... 35
Join a call in progress ........35
Intercom.............................35
Phonebook .............. 36
Add a phonebook entry .....36
Review phonebook
entries .............................36
Alphabetical search ...........37
Table of contents
Dial a phonebook entry..... 37
Edit a phonebook entry......37
Delete a phonebook entry ...37
Caller ID ................... 38
Missed call indicator ..........38
Review the caller ID log .....39
View dialing options ...........39
Save a caller ID log entry
to the phonebook ............39
Reminder ................. 40
About the reminder ............ 40
Add a reminder .................. 40
Review reminders ..............41
Add and review reminders
remotely ..........................41
Answering system
settings ................. 42
Answering system .............42
Announcement ..................43
Record your own
announcement ................43
Answer on/off.....................44
Call screening ....................45
Number of rings ................. 45
Remote access code ......... 46
Message alert tone ............ 46
Message recording time ....47
Answering system
operation ............... 48
Answering system and
voicemail ........................48
Using the answering system
and voicemail together ...49
Message capacity ..............50
Call screening ....................50
Call intercept......................51
Temporarily turn off the
message alert tone .........51
Message playback .............52
Delete all old messages ....54
Record, play and delete
memos ............................55
Remote access ..................56
Appendix ................. 58
Handset battery .................58
Troubleshooting ................. 60
Important safety
instructions .....................74
Precautions for users
of implanted cardiac
pacemakers ....................77
Operating range.................78
ECO mode .........................78
Energy-saving charging
mode ..............................79
Maintenance ...................... 80
About cordless
telephones ......................81
The RBRC seal ................ 82
Limited warranty ................83
FCC, ACTA and IC
regulations ......................87
Technical specifications.....92
Index ........................ 93
Getting started
Telephone base installation
Electrical outlet
not controlled by
a wall switch
Telephone base
power adapter
Power
cord jack
Telephone
wall jack
Plug the DSL filter
into the telephone
wall jack.
Telephone
line cord
Telephone
line jack
CAUTION:
If you subscribe to telephone service from a cable
company or a VoIP service provider, contact your cable/
VoIP service provider for more information.
1
Getting started
Handset battery installation
Plug the battery
1. Place the battery with
connector securely
into the socket.
Slide the battery compartment cover towards the
3.
center of the handset until it clicks into place.
2.
the label THIS SIDE
UP facing up and the
wires inside the battery
compartment.
2
Handset charger installation
Install the charger
1. Place the handset in
as below.
Electrical outlet
not controlled
by a wall switch
Handset charger
power adapter
IMPORTANT:
Check for a dial tone by pressing . If you hear a dial
tone, the installation is successful.
If you do not hear a dial tone:
Make sure the installation procedures described
•
above are properly done.
It may be a wiring problem. If you have changed
•
your telephone service to digital service from a cable
company or a VoIP service provider, the telephone
line may need to be rewired to allow all existing
telephone jacks to work. Contact your cable/VoIP
service provider for more information.
2.
the telephone base
or handset charger
to charge.
Stays red when
put in charger.
3
Getting started
Battery backup
When there is a power failure, all
handsets display Put HS on base
to power base. Put a charged
Put HS on base
to power base
handset in the telephone base to
back up the telephone base power
for some basic phone operations
for a short period of time. During
Powering base...
Don’t pick up
this period, you cannot use the
answering system.
When a handset is put in the
telephone base, it displays
Powering base... Don’t pick up. At this time, use
other handsets for some basic phone operations.
You may use the handset which is put in the
telephone base for making or answering calls via
the handset speakerphone, but do not pick up the
handset while using it.
When the cordless handset you put in the base
does not have enough charge to back up the
telephone base power, the handset displays
Not enough batt to base power.
4
Handset battery charging
Once you have installed the battery, the handset
indicates the battery status. If necessary, place the
handset in the telephone base or handset charger to
charge. The battery is fully charged after 11 hours of
continuous charging.
Battery indicators Battery status Action
The screen is blank,
or displays Place
in charger and
flashes.
The screen displays
Low battery and
flashes.
The screen
displays
HANDSET X.
The battery has
no or very little
charge. The
handset cannot
be used.
The battery has
enough charge
to be used for a
short time.
The battery is
charged.
Charge without
interruption
(about
30 minutes).
Charge without
interruption
(about
30 minutes).
To keep the
battery charged,
place it in the
telephone base
or handset
charger when
not in use.
5
Getting started
B
B
B
B
Tabletop to wall mount installation
Remove the telephone line
1.
cord from the telephone
wall jack, and the telephone
base power adapter from the
electrical outlet (if necessary).
Remove both cords from the
slots (if necessary).
Align the upper slots at the
2.
back of the telephone base
against the upper tabs
above the tabs B of the
wall mount bracket. Make
sure the lower slots of the
telephone base are also
aligned above the lower tabs
of the wall mount bracket.
Slide the telephone base
3.
down until it clicks securely
in place.
6
Tabletop to wall mount installation
Route the telephone line
4.
cord through the hole on
the wall mount bracket
and plug it into the
telephone wall jack. Route
the power cord out of the
telephone base and plug
it into an electrical outlet not
controlled by a wall switch.
Align the holes on the wall
5.
mount bracket with the
standard wall plate and
slide it down until it locks
securely in place. Bundle
the telephone line cord and
power adapter cord neatly
with twist ties.
7
Getting started
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks
in your home may no longer work. Your cable/
VoIP service provider uses a different connection,
separate from your old traditional telephone service,
to connect the modem/router/terminal adapter
installed in your home.
To allow all existing telephone jacks to work, contact
your telephone service provider for solutions, such
as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks
will continue to work as normal.
Conventional
OLD
Main
landline
telephone line jack
NEW
Cable or
Internet
Modem/Router/
Terminal adapter
8
Did you subscribe to voicemail service from your telephone service provider?
Your telephone has a built-in answering system
and supports voicemail feature offered by your
telephone service provider (subscription is required,
and fees may apply). Refer to Answering system
and voicemail on page 48 for more information.
To use the built-in answering system:
Refer to this Abridged user’s manual on how
to record your outgoing announcement, retrieve
messages and other related operations. You may
also view the online Complete user’s manual at
www.vtechphones.com for complete instructions.
To use the voicemail:
To retrieve your voicemail messages, you typically
dial an access number provided by your telephone
service provider, and then enter a security code.
Contact your telephone service provider for
instructions on how to configure the voicemail
settings and listen to messages.
9
Getting started
Expand your telephone system
The handsets in the product package are already
registered. The telephone base can support up
to 12 handsets/pendants. Each device must be
registered to the telephone base before use.
You can add new handsets (SN6107, purchased
separately) and new pendants (SN6166/SN6167,
purchased separately) to your telephone base.
Additional handsets are assigned numbers in the
sequential order.
Add and register a handset
When first purchased, each expansion handset
shows To register HS, see manual. The new
handset should be charged without interruption
for at least 30 minutes before registering it to the
telephone base.
Make sure the handset is out of the telephone base
or the handset charger. Make sure the handset
shows To register HS, see manual before you
begin registration.
10
Add and register a handset
To register a handset:
Put the handset in the telephone base. The base
•
IN USE light turns solid red. The handset shows
Registering... Please wait. Then HANDSET
Registered appears on the cordless handset.
The handset beeps and is now registered with
the telephone base. It takes up to 60 seconds to
complete registration.
If registration fails, the handset displays
Registration failed and you hear an error tone.
Retry the step above.
11
Getting started
Deregister devices
If you want to replace a device, or reassign the
designated handset number of a registered
handset, you must deregister all devices that are
registered to the telephone base. Then register
each device individually.
To make deregistration easier, read all of the
instructions on this page before you begin.
Make sure no handset is put in the telephone
base before deregistration.
To deregister all devices:
Press and hold /FIND HANDSET at the side
1.
of the telephone base for about 10 seconds
until the telephone base IN USE light turns
solid red and then flashes red, then release
/FIND HANDSET.
Immediately press /FIND HANDSET.
2.
All handsets show To register HS, see
3.
manual. The deregistration process takes
about 10 seconds to complete.
To register the handset(s) to the telephone base
again, follow the registration instructions on
page 11.
You cannot deregister all devices if any
system device is in use.
12
Telephone base layout
/ANS ON/OFF
Turn the built-in answering
•
system on or off.
On when the answering system
•
is turned on.
Incoming call light
Flashes when there is an
•
incoming call.
Audio Assist
Enhance the clarity and
•
loudness of the caller’s voice
during message playback.
/FIND HANDSET
Page all handsets when idle.
•
/VOL and /VOL
Adjust the listening volume
•
during message playback.
Adjust the base ringer volume
•
while idle.
Message window
Show the number of messages,
•
and other information of the
answering system or telephone
base.
13
Getting started
Telephone base layout
/REPEAT
Press once to repeat the playing
•
message.
Press twice to play the previous
•
message.
X/DELETE
Delete the playing message.
•
/SKIP
Skip to the next message during
•
message playback.
/PLAY/STOP
Start or stop message playback.
•
IN USE light
On when the phone is in use
•
or the answering system is
answering an incoming call.
On when a device is being
•
registered.
Flashes when devices are being
•
deregistered.
Flashes when another
•
telephone on the same line
is in use.
SLOW
Slow down the message
•
playback.
14
Handset layout
CHARGE light
On when the handset is charging.
•
Incoming call light
Flashes when there is an incoming
•
call, or the base is paging the
handset.
REDIAL/PAUSE
Press repeatedly to view the last
•
10 numbers dialed.
Press and hold to insert a dialing
•
pause while dialing or entering
numbers.
MENU/SELECT
Show the menu.
•
Select an item or save an entry or
•
setting while in a menu.
CID/
Review the caller ID log when idle.
•
Scroll down while in menus or lists.
•
Move the cursor to the left while
•
entering names or numbers.
AUDIO ASSIST
Enhance the clarity and loudness
•
of the caller’s voice during a call.
15
Getting started
Handset layout
•
•
/FLASH
Make or answer a call.
Answer an incoming call when
you receive a call waiting alert
during a call.
VOL- and VOL
•
Adjust the listening volume during
a call or message playback.
•
Adjust the handset ringer volume
while idle.
+
/
•
Review the phonebook when idle.
Scroll up while in menus or lists.
•
•
Move the cursor to the right while
entering names or numbers.
1
Press repeatedly to add or remove
•
1 in front of the telephone number
before dialing or saving it in the
phonebook while reviewing a
caller ID log entry.
•
Press and hold to set or dial your
voicemail number.
16
Handset layout
/CANCEL
Hang up during a call.
•
Cancel an operation, or back up to
•
the previous menu while in a menu.
Press and hold to return to idle
•
mode while in a menu.
Silence the handset ringer
•
temporarily while the phone is ringing.
Press and hold to erase the missed
•
call indicator when idle.
Dialing keys
Enter numbers or characters.
•
Answer an incoming call.
•
QUIET
•
•
•
#
Press repeatedly to display other
dialing options when reviewing a
caller ID log entry.
Press and hold to set and turn on
the quiet mode, or turn it off.
Silence the handset ringer
temporarily while the phone is
ringing.
17
Getting started
Handset layout
•
•
MUTE/DELETE
•
•
•
•
•
Switch to tone dialing during a call
if you have pulse service.
Switch between upper case
and lower case while entering
characters.
Mute the microphone during a call.
Silence the handset ringer
temporarily while the phone is
ringing.
Delete an individual entry while
reviewing the redial list, phonebook,
caller ID or reminder.
Delete a character or digit while
entering names or numbers.
Delete the playing message or
announcement.
Make or answer a call.
•
Switch between the handset
•
speakerphone and the handset
earpiece during a call.
18
Telephone settings
Telephone settings
Using the menu
You can use the menu of a
cordless handset to change
the telephone settings.
Press MENU when idle.
1.
Press or until the
2.
screen displays the
desired feature menu.
Press SELECT to enter that menu.
3.
To return to the previous menu, press CANCEL.
•
To return to idle mode, press and hold CANCEL.
•
19
Telephone settings
Ringer volume
Telephone base ringer volume:
Press /VOL or /VOL when idle.
•
Handset ringer volume:
Press VOL+ or VOL- when idle.
•
Ringer tone
Press MENU when idle.
1.
Scroll to Ringers, then press SELECT.
2.
Scroll to Ringer tone, then press SELECT.
3.
Scroll to sample each ringer tone, then
4.
press SELECT.
20
Set date and time
The answering system announces the date and time
of each message prior to playing it. Before using the
answering system or reminder, set the date and time
as follows. If you subscribe to caller ID service, the
day, month and time are set automatically with each
incoming call. Make sure the settings are correct so
that the reminder feature and the answering system
work properly.
Press MENU when idle.
1.
Scroll to Set date/time, then press SELECT.
2.
Enter the month, date and year, then
3.
press SELECT.
Enter the hour and minute, then scroll to select
4.
AM or PM.
Press SELECT.
5.
21
Telephone settings
Voice Announce caller ID
The voice announce caller ID feature lets you know
who’s calling without having to look at the display.
Press MENU when idle.
1.
Scroll to Annc Caller ID, then press SELECT.
2.
Scroll to the desired option, then press SELECT.
3.
Set all On/Off - Change the setting for
•
all devices.
Local handset - Change the setting for that
•
handset only.
Base - Change the setting for the telephone
•
base only.
Scroll to On or Off, then press SELECT.
4.
LCD language
You can select a language (English, French or
Spanish) to be used in all screen displays.
Press MENU when idle.
1.
Scroll to Settings, then press SELECT.
2.
Press SELECT to select LCD language.
3.
Scroll to select English, Français or Español,
4.
then press SELECT twice.
Voice Announce is a registered trademark of ClassCo Inc.
22
Talking digit
You can select the volume or turn off the audible
spoken tone when you press the dialing key while
predialing.
Press MENU when idle.
1.
Scroll to Settings, then press SELECT.
2.
Scroll to Talking Digit, then press SELECT.
3.
Scroll to sample each volume level, then
4.
press SELECT.
Voicemail number
Save your voicemail number to 1 for quick
access. The voicemail number is shared by all
handsets. Press and hold 1 to retrieve voicemail
from your service provider.
Press and hold 1 when idle.
1.
Enter the voicemail access number provided by
2.
your telephone service provider (up to 30 digits)
when prompted.
Press SELECT.
3.
23
Telephone settings
Clear voicemail indicators
Use this feature when the telephone indicates that
there is new voicemail but there are none. This
feature only turns off the indicators, New voicemail
and . It does not delete your voicemail messages.
As long as you have new voicemail messages, your
telephone service provider continues to send the
signal to turn on the indicators.
Press MENU when idle.
1.
Scroll to Settings, then press SELECT.
2.
Scroll to Clr voicemail, then press SELECT.
3.
Press SELECT.
4.
Rename handset
You can create a name for each system handset.
Press MENU when idle.
1.
Scroll to Settings, then press SELECT.
2.
Scroll to Rename handset, then press SELECT.
3.
Enter the desired name, then press SELECT.
4.
24
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