User’s manual
w w w.v t e c h p h o n e s . c o m
Model:
LS6217
Congratulations
T
Compatible with
Hearing Aid T-Coil
TIA-1083
on purchasing your new VTech product. Before using this telephone, please
read the Important safety instructions on page 33 of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com.
www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efciency guidelines.
Telephones identied with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of
the Telecommunications Industry Association. Used under license.
In Canada, please visit
Table of contents
Getting started .........................1
Parts checklist ............................1
Telephone base installation .......2
Battery installation and
charging ..................................3
Changeable handset bracket .....4
Changeable telephone base
bracket ....................................5
Handset image card ...................6
Handset layout ...........................8
Telephone base layout ...............9
Telephone settings ..................10
Ringer volume ............................10
Ringer tone .................................10
Key tone .....................................10
LCD language ............................11
Set date/time ..............................11
Clear voicemail ...........................12
Home area code .........................12
Telephone operation ................13
Make a call ................................13
Predial a call ...............................13
Answer a call ..............................13
End a call ....................................13
Volume .......................................13
Mute ...........................................14
Ringer mute ................................14
Call waiting .................................14
Find handset...............................14
Chain dialing...............................15
Directory .....................................16
Store a directory entry ................16
Character chart ..........................17
Search the directory ...................18
Alphabetical search ....................18
Dial a directory entry ..................18
Edit a directory entry ..................19
Delete from the directory ............19
About caller ID ............................20
Call log .......................................21
Missed calls indicator ................21
Review the call log ....................22
Make a call log entry ready
to dial ......................................22
Dial a call log entry ....................23
Save a call log entry to the
directory ..................................23
Delete from the call log ..............23
Call log display screen
messages ................................24
Redial list ....................................24
Dial a redial entry .......................24
Delete from redial .......................24
Appendix ...................................25
Handset display screen
messages ................................25
Handset and telephone base
indicators ................................26
Battery ........................................27
Troubleshooting ..........................28
Important safety instructions ......33
Operating range .........................34
Maintenance ...............................34
About cordless telephones.........35
The RBRC® seal .........................35
Warranty .....................................36
FCC, ACTA and IC regulations .. 38
Technical specications .............40
Index ..........................................41
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
Handset image
cards (9)
Telephone base with
telephone base bracket
installed
cover
To purchase a replacement battery or power adapter, visit our website at www.
vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
Clear plastic
covers (3)
Telephone base brackets (2) Telephone base
BatteryBattery compartment
Handset with
handset bracket
installed
Telephone line cord
Handset brackets (2)
1
power adapter
User’s manual
Getting started
Telephone base installation
Install the telephone base as shown below. The telephone base is designed
for tabletop use only.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a DSL lter between the
telephone line cord and the telephone wall jack. The lter prevents noise and
caller ID problems caused by DSL interference. Contact your DSL service
provider for more information about DSL lters.
Telephone
wall jack
If you have DSL
high speed Internet
service, a DSL
lter (not included)
is required.
Telephone line cord
Telephone base
Use only the power adapter supplied with this product. To order a
•
replacement, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
The power adapter is intended to be correctly oriented in a vertical or
•
oor mount position. The prongs are not designed to hold the plug in place if
it is plugged into a ceiling or an under-the-table/cabinet outlet.
Telephone base
power adapter
Electrical outlet
not controlled by
a wall switch
2
Getting started
Battery installation and charging
Install the battery as shown below. After installing the battery, you might
be able to make and receive short calls. For best performance, charge the
handset for at least 16 hours before use. When not in use, place the handset
in the telephone base. See page 27 for battery operating times.
Battery indicators Battery status Action
The screen is blank. Battery has no charge
The screen shows
PLACE IN CHARGER
and ashes.
The screen shows
LOW BATTERY,
ashes, and the
handset beeps.
The screen shows
HANDSET.
Plug the battery connector securely into the socket inside the handset
1.
and the handset cannot
be used.
Battery has very little
charge and the handset
cannot be used.
Battery has enough
charge to be used for a
short time.
Battery is charged. To keep the battery charged,
battery compartment, matching the color-coded label.
Place the battery with the label THIS SIDE UP facing up and the wires
2.
inside the battery compartment.
Align the cover at against the battery compartment, then slide it towards the
3.
center of the handset until it clicks into place. If you wish to add a handset
image card onto the handset, go to Handset image card on page 6.
Charge the handset by placing it in the telephone base. The CHARGE
4.
light is on when the handset charges.
1
2
3
Charge until the screen shows
LOW BATTERY (at least 10
minutes).
Charge until the screen shows
LOW BATTERY (about four
minutes).
Charge until the screen shows
HANDSET (about one hour).
place it in the telephone base
when not in use.
4
CHARGE
light
When the screen shows LOW BATTERY, the backlight is off.
•
If the handset will not be used for a long time, disconnect and remove the
•
battery to prevent possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com
•
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
3
Getting started
Changeable handset bracket
Your telephone comes with two additional handset brackets. If desired,
change it to suit your mood or match your room decor.
To remove the handset bracket:
Remove the handset image card and the clear plastic cover, if any. See
1.
To remove the handset image card on page 7 for removal instruction.
Otherwise, go to step 2.
Remove the battery compartment cover, if any. Press down rmly on
2.
the top center of the battery compartment cover and slide downwards to
detach from the handset.
Pull out the large tabs on both ends of the handset bracket away from the
3.
slots on the handset, see Figure 1.
Pull the handset bracket away from the handset so that its small tabs
4.
release from the slots of the handset, see Figure 2.
Push the handset bracket up to remove it from the handset, see Figure 3.
5.
Figure 1
Figure 2
Figure 3
To install a handset bracket:
Choose a desired handset bracket.
1.
Align the handset bracket against the handset so that the top of the
2.
handset bracket rests on the CHARGE light of the handset, see Figure 4.
Make sure the large tabs on the handset bracket are facing up. Slide the
3.
handset bracket down onto the top of the handset, see Figure 5.
Press the small tabs down into the slots on both sides of the handset until
4.
they lock into place securely, see Figure 6.
Press the large tabs on both sides of the handset bracket into the slots on
5.
the handset, see Figure 7.
Figure 4
Figure 5
Figure 6
Figure 7
4
Getting started
Changeable telephone base bracket
Your telephone comes with two additional telephone base brackets. If
desired, change it to suit your mood or match your room decor.
To remove the telephone base bracket:
Hold the telephone base with both hands. Put your thumbs on the
1.
telephone base bracket as shown below. Push the telephone base bracket
away from the telephone base.
Lift the tabs on the telephone base bracket up and away from the slots on
2.
the telephone base.
Remove the telephone base bracket from the telephone base.
3.
1
To install a telephone base bracket:
Choose a desired telephone base bracket.
1.
Align the telephone base bracket against the back of the telephone base.
2.
Push the telephone base bracket towards the telephone base until its tabs
3.
click into the slots on the telephone base securely.
2 3
1 2
3
5
Getting started
Handset image card
Your telephone comes with nine handset image cards. If desired, attach one
onto the back of the handset. You can also create your own image card.
To create your own handset image card:
Use a supplied handset image card as a template to cut a desired image so
that it fits onto the back of the handset.
You can also go to www.vtechphones.com and use the online tool to create
your own handset image card.
To install a handset image card:
If the battery compartment cover is attached to the handset, you must
1.
remove it before installing a handset image card. Press down firmly on
the top center of the battery compartment cover and slide downwards to
detach from the handset.
Choose a desired handset image card and place the provided clear plastic
2.
cover on top of the chosen handset image card.
Slide the handset image card and the clear plastic cover from the bottom
3.
of the handset upwards until they reach the top of the handset.
Lift up the end of the clear plastic cover and handset image card.
4.
Align the battery compartment cover flat against the battery compartment,
5.
then slide it towards the center of the handset until it clicks into place.
Insert the tab at end of the clear plastic cover into the slot at the bottom
6.
part of the handset.
6
Getting started
To remove the handset image card:
Press down rmly on the top center of the battery compartment cover and
1.
slide downwards to detach it from the handset.
Slide the clear plastic cover and handset image card down and away from
2.
the handset.
Align the battery compartment cover at against the battery compartment,
3.
then slide it towards the center of the handset until it clicks into place.
7
Getting started
Handset layout
MENU/SELECT
Press to show the menu.
While in a menu, press to
select an item, or save an
entry or setting.
VOL-/ /CID
Press to review the call log
when the telephone is not
in use (page 22).
While in a menu, press to
scroll down.
During a call, press to lower
the listening volume (page 13).
Press to make or answer a
call (page 13).
During a call, press to receive
an incoming call when you
receive a call waiting alert
(page 14).
1
While reviewing a call log
entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
director y (page 22).
REDIAL/PAUSE
Press to review the redial list
(page 24).
While dialing or entering
numbers into the director y,
press and hold to insert a
dialing pause (page 16).
MUTE
While on a call, press to mute
the microphone (page 14).
Charge light
On when the handset is
charging in the telephone
base (page 3).
VOL+/ /
Press to enter the directory
when the telephone is not
in use (page 18).
While in a menu, press to
scroll up.
During a call, press to raise the
listening volume (page 13).
OFF/CLEAR
During a call, press to hang up
(page 13).
While the handset is ringing,
press to silence the ringer
temporarily (page 14).
Press and hold while the
telephone is not in use
to erase the missed calls
indicator (page 21).
During programming, press to
exit without making changes.
#
Press repeatedly to show
other dialing options when
reviewing a call log entry
(page 22).
REMOVE
While reviewing the call log,
director y or redial list, press
to delete an individual entr y
(page 23, page 19 and page
24 respectively).
Press to delete digits when
predialing (page 13).
8
Getting started
Telephone base layout
IN USE light
Flashes when there is an
incoming call, or another
telephone sharing the same line
is in use.
On when the handset is in use.
VOICEMAIL light
Flashes when you have new
voicemail, a service offered by
your telephone company.
FIND HANDSET
Press to page the handset.
9
Telephone settings
Ringer volume
You can set the ringer volume or turn the ringer off.
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >RINGER VOLUME, then press
2.
MENU/SELECT.
Press or to adjust the volume. A sample of each
3.
ringer volume plays as you scroll through the choices.
Press MENU/SELECT to conrm your selection.
4.
Setting the volume to the lowest level turns off the ringer. A ringer off icon
appears.
Ringer tone
You can choose from different ringer tones.
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >RINGER TONE, then press
2.
MENU/SELECT.
Press or to select the desired ringer tone. A
3.
sample of each ringer tone plays as you scroll through
the choices.
Press MENU/SELECT to conrm your selection.
4.
If you turn off the ringer volume, you will not hear ringer tone samples.
>RINGER VOLUME
RINGER TONE
RINGER VOLUME
>RINGER TONE
KEY TONE
RINGER TONE
1
Key tone
You can turn the key tone on or off.
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >KEY TONE, then press
2.
MENU/SELECT.
Press or to choose ON or OFF.
3.
Press MENU/SELECT to conrm your selection.
4.
10
>KEY TONE
LCD LANGUAGE
KEY TONE
ON
Telephone settings
LCD language
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be
used in all screen displays.
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >LCD LANGUAGE, then press
2.
MENU/SELECT.
Press or to scroll through the choices.
3.
Press MENU/SELECT to conrm your selection.
4.
Set date/time
If you subscribe to caller ID service, the day, month and
time are set automatically with each incoming call.
To set the date and time manually:
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >SET DATE/TIME, then press
2.
MENU/SELECT.
Press the dialing keys (0-9) to enter a two-digit number
3.
or press or until the screen displays the correct
value. Press MENU/SELECT to advance.
Repeat step 3 until the date and time are set.
4.
>LCD LANGUAGE
SET DATE/TIME
LCD LANGUAGE
ENGLISH
>SET DATE/TIME
CLR VOICEMAIL
SET DATE
12/25/08
SET TIME
03:18 AM
11
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone company,
NEW VOICEMAIL and appear on the handset, and the VOICEMAIL light
on the telephone base ashes when you have new voicemail messages.
Contact your local telephone company for more information and assistance
about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on both
the handset and telephone base turn off automatically.
Use the clear voicemail feature when the telephone
indicates that there is new voicemail but there is none (for
example, when you have accessed your voicemail while
away from home). Clearing the voicemail waiting indicator
only turns off the indicators; it does not delete your
voicemail messages. As long as you have new voicemail
messages, your local telephone company continues to
send the signal to turn on the indicators.
To manually turn off these indicators:
Press MENU/SELECT to show the menu when the handset is not in use.
1.
Press or to select >CLR VOICEMAIL, then press MENU/SELECT. The
2.
screen shows TURN OFF INDICATOR?
Press MENU/SELECT to conrm your selection.
3.
Your telephone service provider might alert you to new messages with a
stutter (broken) dial tone. Contact your service provider for details.
Home area code
If you dial your local calls using only seven digits (area
code not required), you can program your home area code
so that when you receive a call within your local area, the
telephone number is automatically stored without the area
code in the call log.
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >HOME AREA CODE, then
2.
press MENU/SELECT. The stored home area code
appears with the last digit ashing.
Use the dialing keys to enter the desired home area code.
3.
Press REMOVE to delete a digit.
•
Press and hold REMOVE to delete the entire entry.
•
Press MENU/SELECT to conrm.
4.
If, in the future, your telephone company requires you to dial the area code
when making a local call, delete the home area code you have already
programmed by pressing REMOVE. After you have deleted the programmed
home area code, _ _ _ appears.
>CLR VOICEMAIL
HOME AREA CODE
TURN OFF
INDICATOR?
>HOME AREA CODE
DIRECTORY
HOME AREA CODE
800
12
Telephone operation
Make a call
Press . You hear a dial tone.
1.
Dial the number.
2.
Predial a call
Dial the number.
1.
Press .
2.
Answer a call
Press or any of the dialing keys (0-9, #, *).
The screen shows the elapsed time as you talk (in hours, minutes and
•
seconds).
When predialing (preview numbers before dialing), press REMOVE
•
or OFF/CLEAR to backspace and delete; press and hold REDIAL /PAUSE to
insert a dialing pause (a p appears).
End a call
Press OFF/CLEAR or put the handset in the telephone base.
Volume
During a call, press VOL+ or VOL- to adjust the listening volume.
13
Telephone operation
Mute
The mute function allows you to hear the other party but
the other party cannot hear you.
During a call, press MUTE on the handset. The
1.
handset screen shows MUTED for a few seconds and
MUTE
appears until the mute function is turned off.
Press MUTE again to resume the conversation. The
2.
handset screen temporarily shows MICROPHONE ON.
Ringer mute
When the telephone is ringing, press OFF/CLEAR or MUTE
to temporarily silence the ringer without disconnecting the
call. The next call rings normally.
Call waiting
When you subscribe to call waiting service from your telephone company,
you hear an alert tone if there is an incoming call while you are on another
call.
Press to put your current call on hold and take the new call. Press at
any time to switch back and forth between calls.
Find handset
Use this feature to page your handset.
Press FIND HANDSET on the telephone base. The handset rings and its
1.
screen shows ** PAGING **.
To end paging, press , any dialing keys (0-9, #, *),
2.
or press FIND HANDSET on the telephone base.
PHONE 0:00:00
MUTED
MUTE
RINGER MUTE
14
Telephone operation
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the
directory, call log or redial while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as
bank account information or access codes) from the directory, call log or
redial list.
To access a number in the directory while on a call:
Press MENU/SELECT twice to select >DIRECTORY.
1.
Scroll to the desired entry by pressing or .
2.
Press MENU/SELECT to dial the displayed number.
3.
To access a number in the call log while on a call:
Press MENU/SELECT and then press or to highlight >CALL LOG.
1.
Press MENU/SELECT to select.
2.
Scroll to the desired entry by pressing or .
3.
Press MENU/SELECT to dial the displayed number.
4.
To access the last number on the redial list while on a call:
Press REDIAL/PAUSE to dial. Press REDIAL/PAUSE again within two seconds
to cancel the chain dialing.
You cannot edit a directory entry while on a call. For more details about the
•
director y, see page 16.
You cannot copy a call log entry into the directory while on a call. For more
•
details about call log, see page 21.
If you press REDIAL/PAUSE while on a call, you can only view the most
•
recent call, and you cannot erase the entry. For more details about the
redial memory, see page 24.
Press and hold OFF/CLEAR to exit redial, directory or call log when you are
•
on a call.
15
Telephone operation
Directory
The directory can store up to 50 entries with up to 30
digits for each phone number and 15 characters for each
name.
When there are no records in the directory, the screen
•
shows DIRECTORY EMPTY.
When the directory is full and you try to save an entry,
•
the screen shows LIST FULL.
If you try to save a number already stored in the
•
directory, the screen shows ALREADY SAVED.
Store a directory entry
Use the following steps to store an entry in the directory.
Press MENU/SELECT when the handset is not in use.
1.
Press or to select >DIRECTORY and then press
2.
MENU/SELECT.
Press or to select >STORE, then press
3.
MENU/SELECT. The screen shows ENTER NUMBER.
Use the dialing keys to enter the number.
4.
Press REMOVE to backspace and erase a digit.
•
Press and hold REMOVE to erase the entire entry.
•
Press to move the cursor to the left or to the right.
•
Press and hold REDIAL/PAUSE to insert a dialing
•
pause (a p appears).
- OR-
Copy a number from the redial list by pressing
REDIAL/PAUSE and then , or REDIAL/PAUSE to
select a number. Press MENU/SELECT to copy the
number.
Press MENU/SELECT to move to the name. The screen
5.
shows ENTER NAME.
Use the dialing keys (see page 17) to enter the name.
6.
Press REMOVE to backspace and erase a character.
•
Press and hold REMOVE to erase the entire entry.
•
Press to move the cursor to the left or to the right.
•
Press MENU/SELECT to conrm.
7.
DIRECTORY EMPTY
LIST FULL
ALREADY SAVED
ELIZABETH JONES
<* 180012345678
ELIZABETH JONES
<* 800123456 #>
ELIZABETH JONES
123456789012 #>
>DIRECTORY
CALL LOG
>STORE
REVIEW
ENTER NUMBER
_
16
ENTER NAME
_
Telephone operation
Character chart
Use the dial pad and the chart below to enter a name (up to 15 characters).
Each press of a particular key causes the characters to be displayed in the
following order:
Number key
1 1 #
2 A B C 2 a b c
3 D E F 3 d e f
4 G H I 4 g h i
5 J K L 5 j k l
6 M N O 6 m n o
7 P Q R S 7 p q r s
8 T U V 8 t u v
9 W X Y Z 9 w x y z
0 0
*
# space
1 2 3 4 5 6 7 8 9
*
Characters by number of key presses
,
, - . &
? ! / ( ) @
When entering a name in the directory, the rst letter of each word is
automatically capitalized.
17
Telephone operation
Search the directory
Entries are sorted alphabetically. To search the directory:
Press when the handset is not in use.
1.
-OR-
Press MENU/SELECT when the handset is not in use.
Press or to select >DIRECTORY and then press
MENU/SELECT twice.
Press or to browse.
2.
Alphabetical search
To start an alphabetical search:
Press when the handset is not in use.
1.
-OR-
Press MENU/SELECT when the handset is not in use. Press or to
select >DIRECTORY and then press MENU/SELECT twice.
Use the dialing keys to enter the letters associated with the name. For
2.
example, if you have name entries Jenny, Kristen and Linda in your
directory, press 5 (JKL) once to nd Jenny, twice to nd Kristen, or three
times to nd Linda. If there is no name entry matching your search, the
next closest match in alphabetical order appears. If necessary, press or
to browse.
Dial a directory entry
Press when the handset is not in use.
1.
-OR-
Press MENU/SELECT when the handset is not in use. Press or to
select >DIRECTORY and then press MENU/SELECT twice.
Press or , or use the alphabetical search to browse.
2.
Press .
3.
>REVIEW
STORE
VTECH
800-595-9511
18
Telephone operation
Edit a directory entry
Use the following steps to edit an entry in the directory.
Press when the handset is not in use.
1.
-OR-
Press MENU/SELECT when the handset is not in use. Press or to
select >DIRECTORY and then press MENU/SELECT twice.
Press or , or use the alphabetical search to browse (see page 18).
2.
Press MENU/SELECT to select an entry. The screen
3.
shows EDIT NUMBER.
Use the dialing keys to edit the number.
4.
Press REMOVE to backspace and erase a digit.
•
Press and hold REMOVE to erase the entire entry.
•
Press to move the cursor to the left or to the right.
•
Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
•
Copy a number from the redial list by pressing REDIAL/PAUSE and then
•
, or REDIAL/PAUSE to select a number. Press MENU/SELECT to copy
the number.
Press MENU/SELECT to move to the name. The screen
5.
shows EDIT NAME.
Use the dialing keys (see page 17) to enter the name.
6.
Press REMOVE to backspace and erase a character.
•
Press and hold REMOVE to erase the entire entry.
•
Press to move the cursor to the left or to the right.
•
Press MENU/SELECT to save.
7.
EDIT NUMBER
EDIT NAME
VTECH_
595-9511_
Delete from the directory
Press when the handset is not in use.
1.
-OR-
Press MENU/SELECT when the handset is not in use. Press or to
select >DIRECTORY and then press MENU/SELECT twice.
Press or , or use the alphabetical search to browse.
2.
Press REMOVE to remove the selected entry.
3.
19
Telephone operation
About caller ID
This product supports caller ID services provide by most local telephone
service companies. Depending on your service subscription, you may see
the caller’s number, or the caller’s name and number that are sent by the
telephone company after the rst or second ring. Caller ID allows you to see
the name, number, date and time of calls.
Caller ID with call waiting lets you see the name and telephone number of the
caller before answering the telephone, even while on another call.
It may be necessary to change your telephone service to use this feature.
Contact your telephone company if:
You have both caller ID and call waiting, but as separate services (you may
•
need to combine these services).
You have only caller ID service, or only call waiting service.
•
You do not subscribe to caller ID or call waiting services.
•
There are fees for caller ID services. In addition, services may not be
available in all areas.
This product can provide information only if both you and the caller are
in areas offering caller ID service and if both telephone companies use
compatible equipment. The time and date are sent by the telephone company
along with the call information.
You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to either caller ID or combined
caller ID with call waiting service.
20
Telephone operation
Call log
If you subscribe to caller ID service, information about each caller will appear
after the rst or second ring. If you answer a call before the caller information
appears on the screen, it will not be saved in the call log.
The call log stores up to 50 entries. Each entry has up to 24 digits for the
•
phone number and 15 characters for the name. If the phone number has
more than 15 digits, only the last 15 digits appear. If the name has more
than 15 characters, only the rst 15 characters are shown and saved in the
call log.
You can review, redial, and copy an entry into the directory.
•
Entries appear in reverse chronological order.
•
When the call log is full, the oldest entry is deleted to
•
make room for new incoming call information.
XX MISSED CALL(S) shows when there are new call
•
log entries (including missed and unreviewed calls).
CALL LOG EMPTY shows when there are no records in
•
the call log.
The caller ID information may not be available for every incoming call. The
•
callers may intentionally block their names and/or telephone numbers.
For call log entries with numbers between 16 and 24 digits, in order to view
•
the entire number, you must save the entry to the director y (see page 23).
If the phone number has more than 24 digits, it will not be saved or shown in
•
the call log.
Missed calls indicator
When there are unreviewed calls in the call log, the
handset shows XX MISSED CALL(S).
Each time you review a call log entry marked NEW, the
number of missed calls decreases by one.
When you have reviewed all the missed calls, the missed
calls indicator no longer shows.
If you do not want to review the missed calls one by one,
press and hold OFF/CLEAR to erase the missed calls
indicator. All the entries are then considered old and kept
in the call log.
HANDSET
XX MISSED CALLS
3:45AM 1/02
CALL LOG EMPTY
HANDSET
XX MISSED CALLS
3:45AM 1/02
VTECH
800-595-9511
NEW
AM
3:45
1/02
21
Telephone operation
Review the call log
Press CID when the handset is not in use.
1.
Press or to browse through the call log.
2.
-OR-
Press MENU/SELECT when the handset is not in use.
1.
Press or to select >CALL LOG, then press
2.
MENU/SELECT.
Press or to select >REVIEW, then press
3.
MENU/SELECT.
Press or to browse through the call log.
4.
The name (if available), telephone number, date and time of all incoming
•
calls are shown on the screen.
You hear a double beep when the list reaches the beginning or end of
•
the call log.
Make a call log entry ready to dial
Although the call log entries received have 10 digits (the area code plus the
seven-digit number), in some areas, you might need to dial only the seven
digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits.
You can change the number of digits that you dial from the call log and store
to the directory.
While reviewing the call log, press # repeatedly to show
different dialing options for local and long distance
numbers before dialing or saving the telephone number in
the directory.
Press 1 repeatedly if you need to add or remove 1 in front
of the telephone number before dialing or saving it in the
directory.
When the number is shown in the correct format for
dialing, press to call the number.
VTECH
800-595-9511
AM
3:45
>CALL LOG
RINGER VOLUME
1-800-595-9511
1-800-595-9511
1/02
800-595-9511
595-9511
1-595-9511
595-9511
1-595-9511
800-595-9511
22
Telephone operation
Dial a call log entry
When in the call log, press or to browse.
1.
Press to dial the entry.
2.
Save a call log entry to the directory
When in the call log, press or to browse.
1.
Press MENU/SELECT to select an entry. The screen
2.
displays EDIT NUMBER.
Use the dialing keys to edit the number.
3.
Press REMOVE to backspace and erase a digit.
•
Press and hold REMOVE to erase the entire entry.
•
Press to move the cursor to the left or to the right.
•
Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
•
Press MENU/SELECT to move to the name. The screen
4.
displays EDIT NAME.
Use the dialing keys (see page 17) to enter the name.
5.
Press REMOVE to backspace and erase a character.
•
Press and hold REMOVE to erase the entire entry.
•
Press to move the cursor to the left or to the right.
•
Press MENU/SELECT to save.
6.
If the entry is already saved in the directory, the handset shows
•
ALREADY SAVED.
If there is no caller ID information, the handset shows UNABLE TO SAVE.
•
Delete from the call log
To delete one entry:
When in the call log, press or to browse.
1.
Press REMOVE to delete the selected entry.
2.
To delete all entries:
Press MENU/SELECT when the handset is not in use.
1.
Press or to select >CALL LOG, then press
2.
MENU/SELECT.
Press or to select >DEL ALL CALLS, then press
3.
MENU/SELECT.
The screen shows DELETE ALL CALLS?
4.
Press MENU/SELECT to confirm.
EDIT NUMBER
EDIT NAME
VTECH_
DELETE ALL
595-9511_
CALLS?
23
Telephone operation
Call log display screen messages
Displays When
PRIVATE NAME
PRIVATE NUMBER
PRIVATE CALLER
UNKNOWN NAME
UNKNOWN NUMBER
UNKNOWN CALLER
LONG DISTANCE
OR
L (before the caller’s number)
Redial list
The telephone stores the ve most recently dialed numbers.
When there are already ve entries, the oldest entry
•
is deleted to make room for the new entry.
Entries are shown in reverse chronological order.
•
Press REDIAL/PAUSE to browse the redial list.
•
Dial a redial entry
Press REDIAL/PAUSE, then , or REDIAL/PAUSE to browse. You hear a
1.
double beep when it reaches the beginning or end of the redial list.
Press to dial the number.
2.
The caller is blocking the name.
The caller is blocking the telephone number.
The caller is blocking the name and number.
This caller’s name is unavailable.
This caller’s number is unavailable.
No information is available about this caller.
It is a long distance call.
Delete from redial
Press REDIAL/PAUSE, then , or REDIAL/PAUSE to browse.
1.
Press REMOVE to delete the selected entry.
2.
24
Appendix
Handset display screen messages
ALREADY SAVED
CALL LOG EMPTY
CONNECTING...
CHARGING
DIRECTORY EMPTY
ENDED
INCOMING CALL
LINE IN USE
LIST FULL
LOW BATTERY
MICROPHONE ON
MUTED
NEW VOICEMAIL
NO LINE
NO SIGNAL, CALL ENDED
**PAGING**
PHONE
PLACE IN CHARGER
RINGER MUTE
SAVED
UNABLE TO SAVE
XX MISSED CALLS
The telephone number entered is already
stored in the directory.
There are no call log entries.
The cordless handset is searching for the
telephone base.
The handset with low battery is recharging.
There are no directory entries.
You have just ended a call.
There is an incoming call.
Another telephone on the same line is in use.
The directory is full.
The battery needs to be recharged.
MUTE is turned off and the person on the
other end can hear you.
You have turned off the handset microphone.
The other party cannot hear you but you can
hear the other party.
There are new voicemail messages from your
telephone company.
There is no telephone line connected.
Communication between handset and
telephone base is lost during a call.
The cordless handset locator is activated.
The handset is on a call.
The battery is very low. Place the handset in
the telephone base for recharging.
The ringer is muted temporarily during an
incoming call.
Your selection has been saved.
You are attempting to save a caller ID entry
with no name or number.
There are unreviewed calls in your call log.
25
Appendix
Handset and telephone base indicators
Handset lights
CHARGE On when the handset is charging in the telephone
base.
Telephone base lights
IN USE Flashes when there is an incoming call or another
telephone sharing the same line is in use.
On when the handset is in use.
VOICEMAIL Flashes when you have new voicemail from your
telephone company.
Handset icons
MUTE Microphone is muted.
Handset ringer off.
NEW New call log entries.
NEW VOICEMAIL
(Battery indicator)
New voicemail received from the telephone
company.
Cycles (low, medium, and full) when the handset
battery is charging.
Flashes when the battery is low and needs charging.
Solid when the battery is fully charged.
26
Appendix
Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can
expect the following performance:
Operation Operating time
While in handset use (talking*) Up to eight hours
While not in use (standby**) Up to six days
*Operating times vary depending on your actual use and the age of the battery.
**Handset is not charging or in use.
The battery needs charging when:
A new batter y is installed in the handset.
•
The handset beeps.
•
A batter y is properly installed and the screen is blank.
•
LOW BATTERY or PLACE IN CHARGER shows on the handset screen.
•
CAUTION:
To reduce the risk of re or injur y, read and follow these instructions:
Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at
•
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
Do not dispose of the bat tery(ies) in a re. Check with local waste management codes for
•
special disposal instructions.
Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns
•
or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit with conductive materials.
•
Charge the battery(ies) provided with or identied for use with this product only in accordance
•
with the instructions and limitations specied in this manual.
Observe proper polarity orientation between the bat tery and metallic contacts.
•
To prevent re or shock hazard, do not expose this product to water or any type of moisture.
•
27
Appendix
Troubleshooting
If you have difculty with your telephone, please try the suggestions below.
For Customer Service, visit our website at www.vtechphones.com, or call
1 (800) 595-9511; in Canada, call 1 (800) 267-7377.
My telephone does not work at all.
Make sure the battery is installed and charged correctly (page 3). For optimum daily
•
performance, return the handset to the telephone base after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a
•
wall switch.
Make sure the telephone line cord is plugged rmly into the telephone base and the
•
telephone wall jack.
Unplug the electrical power to the telephone base. Wait for approximately 15
•
seconds, then plug it back in. Allow up to one minute for the cordless handset and
telephone base to synchronize.
Charge the battery in the handset for up to 16 hours.
•
If the batter y is completely depleted, it can take up to 10 minutes to charge the
•
handset before LOW BATTERY appears on the screen (page 3).
Remove and re-insert the battery. If that still does not work, it might be necessary to
•
purchase a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working
•
telephone. If the other telephone does not work, the problem is probably in the
wiring or the local service. Call the local telephone company.
LOW BATTERY shows on screen.
Place the handset in the telephone base for recharging.
•
Remove and re-install the battery and use it until fully depleted, then recharge the
•
handset in the telephone base for up to 16 hours.
If the above measures do not correct the problem, replace the battery.
•
The battery does not charge in the handset or the handset battery does
not accept charge.
Make sure the handset is placed in the telephone base correctly. The CHARGE light
•
on the handset should be on.
Remove and reinstall the battery, then charge for up to 16 hours.
•
If the handset is in the telephone base but the CHARGE light on the handset is not
•
on, refer to The CHARGE light is off in this section.
If the batter y is completely depleted, it can take up to 10 minutes to charge the
•
handset before LOW BATTERY appears on the screen (page 3).
Purchase a new battery. Refer to the Battery section (page 27).
•
28
Appendix
Troubleshooting
The CHARGE light is off.
Clean the charging contacts on the handset and telephone base each month with a
•
pencil eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cord are plugged in correctly and
•
securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up
•
to one minute for the handset and telephone base to reset.
There is no dial tone.
First, try all the above suggestions.
•
Move the handset closer to the telephone base. It might be out of range.
•
The telephone line cord might be malfunctioning. Install a new telephone line cord.
•
Disconnect the telephone base from the telephone wall jack and connect a different
•
telephone. If there is no dial tone on this telephone either, the problem is in your
wiring or local service. Contact your local telephone company.
The telephone does not ring when there is an incoming call.
Make sure the handset ringer volume is not set to the lowest level (page 10).
•
Make sure the telephone line cord and power adapter are plugged in properly
•
(page 2).
The handset might be too far from the telephone base. Move it closer to the
•
telephone base.
There might be too many extension phones on the telephone line to allow all of them
•
to ring simultaneously. Unplug some of them.
If the other telephones in your home are having the same problem, the problem is in
•
the wiring or local service. Contact the local telephone company (charges may apply).
Other electronic products can cause interference to your cordless telephone. Install
•
your telephone as far away as possible from electronic devices such as: wireless
routers, radios, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless
telephones.
Test a working telephone at the telephone wall jack. If another telephone has
•
the same problem, the problem is in the telephone wall jack. Contact your local
telephone company (charges may apply).
The telephone line cord might be malfunctioning. Install a new telephone line cord.
•
Re-install the batter y and place the handset in the telephone base.
•
Wait for the handset to synchronize with the telephone base. Allow up to one minute
•
for this to take place.
29
Appendix
Troubleshooting
I cannot dial out.
First, try all the above suggestions.
•
Make sure there is a dial tone before dialing. It is normal if the handset takes a
•
second or two to synchronize with the telephone before producing a dial tone. Wait
an extra second before dialing.
If the other telephones in your home are having the same problem, the problem is in
•
the wiring or local service. Contact your local telephone company (charges may apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial
•
from another room in your home with less background noise.
My handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug the
•
telephone base into a different working electrical outlet not controlled by a wall switch.
Move the handset closer to the telephone base. It might be out of range.
•
Reset the telephone base by unplugging the electrical power to the base. Wait for 15
•
seconds and plug it back in again. Allow up to one minute for the cordless handset
and the telephone base to synchronize.
Other electronic products can cause interference to your cordless telephone.
•
Install your telephone as far away from these electronic devices as possible:
wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms,
room monitors, televisions, personal computers, kitchen appliances and other
cordless telephones.
There is interference during a telephone conversation.
My calls fade out when I am using the cordless handset.
The handset might be out of range. Move it closer to the telephone base.
•
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
•
your telephone lines, you must install a DSL lter between the telephone base and
the telephone wall jack. The lter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more information about
DSL lters.
Appliances or other cordless telephones plugged into the same circuit as the
•
telephone base can cause interference. Tr y moving the appliance or telephone base
to another outlet.
Other electronic products can cause interference to your cordless telephone. Install
•
your telephone as far away as possible from the following electronic devices: wireless
routers, radios, radio towers, pager towers, cellular telephones, digital telephones,
intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances,
and other cordless telephones.
If your telephone is plugged in with a modem or a surge protector, plug the telephone
•
(or modem/surge protector) into a different location. If this doesn’t solve the problem,
re-locate your telephone or modem farther apart from each other, or use a different
surge protector.
30
Appendix
Troubleshooting
The location of your telephone base can impact the performance of your cordless
•
phone. For better reception, install the telephone base in a centralized location within
your home or ofce, away from walls or other obstructions. In many environments,
elevating the telephone base improves overall performance.
Disconnect the telephone base from the telephone wall jack and plug in a corded
•
telephone. If calls are still not clear, the problem is probably in the wiring or local
service. Contact your local service company (charges may apply).
If the other telephones in your home are having the same problem, the problem is in
•
the wiring or local service. Contact the local telephone company (charges may apply).
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a different
•
telephone. If you still hear other calls, the problem is probably in the wiring or local
service. Call your local telephone company.
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
•
My caller ID features are not working properly.
Caller ID is a subscription service. You must subscribe to this service from your
•
local telephone company for this feature to work on your telephone.
The caller might not be calling from an area which supports caller ID.
•
Both you and the caller’s telephone companies must use equipment compatible with
•
the caller ID service.
The caller ID information shows after the rst or second ring.
•
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
•
your telephone lines, you must install a DSL lter between the telephone base and
the telephone wall jack. The lter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more information about
DSL lters.
The telephone does not receive caller ID or the telephone does not
show caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by the local
•
telephone company.
The caller might not be calling from an area which supports caller ID.
•
Both you and the caller’s telephone companies must use equipment compatible with
•
caller ID ser vice.
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
•
your telephone lines, you must install a DSL lter between the telephone base and
the telephone wall jack. The lter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more information about
DSL lters.
31
Appendix
Troubleshooting
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digits number).
•
If you need to dial something other than 10 digits, see page 22 for instructions on
changing the number.
If you dial seven digits for local calls you might want to use the Home area code
•
feature (page 12).
CONNECTING... shows in the handset screen.
The handset might be out of range. Move it closer to the telephone base.
•
Make sure the power cord is securely plugged into the telephone base. Use a
•
working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
•
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug
in the power adapter and re-install the battery. Place the handset in the telephone
base and allow up to one minute for the handset and telephone base to synchronize.
Other electronic products might prevent your handset and telephone base from
•
communicating with each other. Install your telephone base as far away from
these electronic devices as possible: wireless routers, radios, cellular telephones,
intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless telephones.
Common cure for electronic equipment.
If the telephone is not responding normally, put the cordless handset in the
•
telephone base. If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base.
•
Disconnect the battery on the cordless handset.
•
Wait a few minutes before connecting power to the telephone base.
•
Re-install the batter y and place the cordless handset in the telephone base.
•
Wait for the cordless handset to synchronize with the telephone base. Allow up to
•
one minute for this to take place.
32
Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of re, electric shock and injury, including the following:
Read and understand all instructions.
1.
Follow all warnings and instructions marked on the product.
2.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
3.
Use a damp cloth for cleaning.
Do not use this product near water.
4.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
5.
Slots and openings in the back or bottom of the telephone base and handset are provided for
6.
ventilation. To protect them from overheating, these openings must not be blocked by placing
the product on a soft surface such as a bed, sofa or rug. This product should never be placed
near or over a radiator or heat register. This product should not be placed in any area where
proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking
7.
label. If you are not sure of the type of power supply in your home, consult your dealer or local
power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may
8.
be walked on.
Never push objects of any kind into this product through the slots in the telephone base or
9.
handset because they may touch dangerous voltage points or create a short circuit. Never spill
liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an
10.
authorized service facility. Opening or removing parts of the telephone base or handset other
than specied access doors may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
11.
Unplug this product from the wall outlet and refer servicing to an authorized service facility
12.
under the following conditions:
When the power supply cord or plug is damaged or frayed.
A.
If liquid has been spilled onto the product.
B.
If the product has been exposed to rain or water.
C.
If the product does not operate normally by following the operating instructions. Adjust only
D.
those controls that are covered by the operation instructions. Improper adjustment of other
controls may result in damage and often requires extensive work by an authorized technician
to restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged.
E.
If the product exhibits a distinct change in performance.
F.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk
13.
of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
14.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
15.
The power adapter is intended to be correctly oriented in a vertical or oor mount position. The
16.
prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-thetable/cabinet outlet.
SAVE THESE INSTRUCTIONS
33
Appendix
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain
distance - which can vary with the locations of the telephone base and handset, the weather, and the
layout of your home or ofce.
When the handset is out of range, the handset displays CONNECTING...
If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not
connect well when you press . Move closer to the telephone base, then press to answer
the call.
If the handset moves out of range during a telephone conversation, there might be interference.
To improve reception, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if
you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or
handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your
own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean
it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or
cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing
in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove
the telephone by the unplugged cords.
34
Appendix
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some
•
limitations. Telephone calls are transmitted between the telephone base and the cordless
handset by radio waves, so there is a possibility that the cordless telephone conversations
could be intercepted by radio receiving equipment within range of the cordless handset. For this
reason, you should not think of cordless telephone conversations as being as private as those
on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a
•
working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls
cannot be made from the cordless handset if the telephone base is unplugged or switched off,
or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause
•
interference to televisions and VCRs. To minimize or prevent such interference, do not place
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a shor t
•
circuit with conducting material such as rings, bracelets, and keys. The battery or conductor
may overheat and cause harm. Observe proper polarity between the batter y and the bat tery
charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.
•
Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured,
they could release caustic material which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that V Tech Communications, Inc. is
voluntarily participating in an industry program to collect and recycle these batteries at the end of
their useful lives, when taken out of ser vice within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride
batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC
participating in the RBRC® program or at authorized V Tech product service centers. Please call
1-800-8-BATTERYTM for information on Ni-MH batter y recycling and disposal bans/restrictions
in your area. VTech’s involvement in this program is part of its commitment to protecting our
environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
®
makes it easy for you to drop off the spent bat tery at local retailers
35
Appendix
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase
(“Consumer” or “you”) that the Product and all accessories provided in the sales package
(“Product”) are free from defects in material and workmanship, pursuant to the following terms
and conditions, when installed and used normally and in accordance with the Product operating
instructions. This limited warranty extends only to the Consumer for Products purchased and used
in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship
during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace
at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may
use new or refurbished replacement parts. If we choose to replace the Product, we may replace
it with a new or refurbished Product of the same or similar design. We will retain defective parts,
modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive
remedy. VTech will return the repaired or replacement Products to you in working condition. You
should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase.
If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty,
this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90
days from the date the repaired or replacement Product is shipped to you or (b) the time remaining
on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, re, water or other
liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modication by anyone other than
an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network
reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial
numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of
America or Canada, or used for commercial or institutional purposes (including but not limited
to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of
systems outside the unit.
36
Appendix
Warranty
How do you get warranty service?
To obtain warrant y service in the United States of America, please call 1 (800) 595-9511. In
Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s
manual - a check of the Product’s controls and features may save you a ser vice call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of
the Product(s) to the service location. VTech will return repaired or replaced Product under this
limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no
risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited
warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify
you and will request that you authorize the cost of repair prior to any fur ther repair activity. You
must pay for the cost of repair and return shipping costs for the repair of Products that are not
covered by this limited warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to the VTech service
1.
location along with a description of the malfunction or difculty; and
Include a “valid proof of purchase” (sales receipt) identif ying the Product purchased (Product
2.
model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all
other written or oral communications related to this Product. VTech provides no other warranties
for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the
Product. There are no other express warranties. No one is authorized to make modications to this
limited warranty and you should not rely on any such modication.
State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have
other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and
merchantability (an unwritten warranty that the Product is t for ordinary use) are limited to one
year from the date of purchase. Some states/provinces do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you. In no event shall V Tech be
liable for any indirect, special, incidental, consequential, or similar damages (including, but not
limited to lost prots or revenue, inability to use the Product or other associated equipment, the
cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
37
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital
device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements
are intended to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is
•
connected.
Consult the dealer or an experienced radio/TV technician for help.
•
Changes or modications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
•
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including inter ference that may cause undesired operation. Privacy
of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely
held against the ear of the user. The telephone base shall be installed and used such that parts of
the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches)
or more.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX.
This identier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting
to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more
information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualied installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has
been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
38
Appendix
FCC, ACTA and IC regulations
If this equipment is causing harm to the telephone network, the telephone company may temporarily
discontinue your telephone service. The telephone company is required to notify you before
interrupting service. If advance notice is not practical, you will be notied as soon as possible. You
will be given the opportunity to correct the problem and the telephone company is required to inform
you of your right to le a complaint with the FCC. Your telephone company may make changes in its
facilities, equipment, operation, or procedures that could affect the proper functioning of this product.
The telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briey explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may cause
undesired operation.
The term ‘’IC:‘’ before the certication/registration number only signies that the Industry Canada
technical specications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an
indication of the maximum number of devices allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed ve.
This product meets the applicable Industry Canada technical specications.
39
Appendix
Technical specications
Frequency
control
Transmit
frequency
Channels 5
Nominal
effective
range
Size Handset: 1.96in X 6.8in X 0.97in (49.9 mm X 172.8mm X 24.6mm)
Weight Handset: 4.98oz (141.2g) (including battery)
Power
requirements
Memory Handset directory: 50 memory locations;
Crystal controlled PLL synthesizer
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Maximum power allowed by FCC and IC. Actual operating range
might vary according to environmental conditions at the time of use.
Telephone base: 4.12in X 5.31in X 4.34in (104.6mm X 135.0mm X 110.2mm)
Telephone base: 5.23oz (148.20g)
Handset: 2.4V 500mAh Ni-MH battery
Telephone base: 6V AC @ 300mA
up to 30 digits and 15 characters
Handset call log: 50 memory locations;
up to 24 digits and 15 characters
40
Index
A
Alphabetical search 18
Answer a call 13
B
Battery 3, 27
C
Caller ID 20
Call log 21
Call log display screen messages 24
Call waiting 14
Chain dialing 15
Character chart 17
Charging 3
Clear voicemail 12
D
Date and time 11
Delete from redial 24
Delete from the call log 23
Delete from the directory 19
Dial a call log entry 23
Dial a directory entry 18
Dial a redial entry 24
Dialing pause 16, 19, 23
Director y 16
DSL lter 2
E
Edit a directory entry 19
End a call 13
F
Find handset 14
H
Handset bracket 4
Handset display screen messages 25
Handset icons 26
Handset image card 6
Handset layout 8
Handset lights 26
Home area code 12
L
Language 11
M
Maintenance 34
Make a call 13
Make a call log entry ready to dial 22
Missed calls indicator 21
Mute 14
O
Operating range 34
P
Parts checklist 1
Predial a call 13
R
Redial list 24
Review the call log 22
Ringer mute 14
Ringer tone 10
Ringer volume 10
S
Save a call log entry to the directory 23
Search the directory 18
Store a directory entry 16
Store from redial 16
T
Technical specications 40
Telephone base bracket 5
Telephone base installation 2
Telephone base layout 9
Telephone base lights 26
Troubleshooting 28
V
Voicemail 12
Volume 10, 13
W
Warranty 36
I
Important safety instructions 33
K
Key tone 10
41
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008
Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5
Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-002302-020-100
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