Page 1
Complete user’s manual
w w w.v t e c h p h o n e s . c o m
Models: LS6195/
LS6195-13/LS6195-15/
LS6195-16/LS6195-17
Page 2
Congratulations
T
Compatible with
Hearing Aid T-Coil
TIA-1083
on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 68 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efciency guidelines.
Telephones identied with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of
the Telecommunications Industry Association. Used under license.
Register online to get an additional 3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for enhanced
warranty support.
Product news
Learn about the latest VTech products.
Page 3
Table of contents
Getting started .............................1
Parts checklist ....................................1
Telephone base installation ................2
Handset battery installation ................3
Handset battery charging ...................4
Telephone base layout .......................5
Handset layout....................................8
Using the menu ................................10
Telephone base settings ..........11
Handset ringer volume .....................11
Telephone base ringer volume .........11
Ringer tone .......................................11
Quiet mode .......................................12
Set date and time .............................13
LCD language...................................14
Base LCD language .........................14
Voicemail number .............................15
Clear voicemail indicators.................16
Key tone ...........................................16
Home area code ...............................17
Dial mode .........................................17
Auto answer......................................18
Telephone operation .................19
Make a call .......................................19
Predial a call .....................................19
Answer a call .................................... 20
End a call ..........................................20
Handset speakerphone ....................20
Volume control..................................20
Mute..................................................21
Call waiting ....................................... 21
Temporary ringer silencing ...............21
Temporary tone dialing .....................22
Chain dialing .....................................22
Check voicemail ...............................23
Find handset .....................................23
Website.............................................23
Redial ...............................................24
Transfer a call ...................................25
Multiple handset use .................26
Join a call in progress .......................26
Intercom............................................27
Answer an incoming call during an
intercom call ..................................27
Call transfer using intercom ..............28
Directory .....................................29
About the directory ...........................29
Add a directory entry ........................30
Review directory entries ................... 32
Alphabetical search .......................... 32
Dial a directory entry.........................33
Edit a directory entry.........................33
Delete a directory entry ....................34
Speed Dial ........................................35
Assign a speed dial slot ....................35
Reassign a speed dial slot................35
Dial a speed dial number ..................36
Delete a speed dial entry ..................36
Caller ID ......................................37
About caller ID ..................................37
Information about caller ID with
call waiting.....................................37
Caller ID log ......................................38
Memory match ..................................38
Missed call indicator ......................... 39
Review the caller ID log ....................39
View dialing options ..........................40
Dial a caller ID log entry ...................41
Save a caller ID log entry to the
directory ........................................41
Delete caller ID log entries ...............42
Caller ID log screen messages.........42
Answering system settings......43
Answering system ............................43
Announcement .................................43
Record your own announcement......43
Play your announcement ..................43
Delete your announcement ..............44
Answer on/off....................................44
Call screening ...................................45
Number of rings ................................45
Remote access code ........................46
i
Page 4
Table of contents
Message alert tone ...........................46
Recording time .................................47
Answering system operation ...48
Answering system and voicemail .....48
Using the answering system and
voicemail together .........................48
Message capacity .............................49
New message indication...................49
Call screening ...................................49
Call intercept.....................................50
Temporarily turn off the message
alert tone ....................................... 50
Message playback ............................51
Delete all old messages ...................52
Record, play and delete memos .......52
Remote access .................................53
Appendix ....................................54
Expand your telephone system ........ 54
Add and register a handset ..............54
Deregister handsets .........................55
Screen messages .............................56
Handset and telephone base
indicators .......................................58
Battery .............................................. 59
Troubleshooting ................................60
Important safety instructions.............68
Precautions for users of implanted
cardiac pacemakers ......................69
Operating range................................69
ECO mode ........................................69
Maintenance .....................................70
About cordless telephones ............... 70
The RBRC® seal ...............................71
FCC, ACTA and IC regulations ........72
Limited warranty ............................... 74
Technical specications....................76
Index ...........................................77
ii
Page 5
Getting started
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Parts checklist
Your telephone package contains the following items. Save your sales receipt and
original packaging in case it is necessary to ship your telephone for warranty service.
Handset
Telephone base power adapter
Abridged user’s manual
Abridged user’s manual
To purchase replacement batteries or power adapters, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or dial 1 (800) 267-7377.
Telephone base
Battery compartment cover
Quick start guide
Quick start guide
Telephone line cord
Battery
1
Page 6
Getting started
Telephone base installation
Install the telephone base as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL filter between the telephone line cord
and the telephone wall jack. The filter prevents noise and caller ID problems caused
by DSL interference. Contact your DSL service provider for more information about
DSL filters.
Electrical outlet
not controlled by
a wall switch
Telephone base
power adapter
Telephone wall jack
A DSL lter (not included)
is required if you have DSL
high-speed Internet service.
The DSL lter must be
plugged into the telephone
wall jack.
Telephone line cord
Telephone base
2
Page 7
Getting started
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Handset battery installation
Install the battery as shown below.
Insert the battery connector
1. Place the battery with the label
securely into the socket, matching
the color-coded label.
Align the cover flat against the
3. Charge the handset by placing it in the
battery compartment, then slide it
towards the center of the handset
until it clicks into place.
2.
THIS SIDE UP facing up and the wires
inside the battery compartment.
4.
telephone base. The CHARGE light is
on when the handset is charging.
CHARGE light
remains on
when charging.
If the handset will not be used for a long time, disconnect and remove the battery
•
to prevent possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com
•
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial
1 (800) 267-7377.
3
Page 8
Getting started
Handset battery charging
Once you have installed the battery, the screen indicates the battery status (see the
table below). If necessary, place the handset in the telephone base to charge the
battery. For best performance, keep the handset in the telephone base when not in
use. The battery is fully charged after 11 hours of continuous charging. See the table
on page 59 for battery operating times.
If the screen is blank or displays Put in charger, you need to charge the handset
without interruption for at least 30 minutes to give the handset enough charge to
use the telephone for a short time. When the battery is low, the handset displays
Low battery along with a flashing icon. If you are on a call in low battery mode,
the handset plays short beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank, or
displays Put in charger and
flashes.
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(about 30 minutes).
The screen displays
Low battery and flashes.
The screen displays
HANDSET X.
If you place the handset in the telephone base without installing a battery, the
screen displays No battery.
The battery has enough
charge to be used for a
short time.
The battery is charged. To keep the battery charged,
Charge without interruption
(about 30 minutes).
place it in the telephone
base when not in use.
After you install your telephone or power returns following a
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date and time on page 13.
To skip setting the date and time, press OFF/CANCEL.
Date: MM/DD/YY
ECO
ANS ON
4
Page 9
Getting started
Telephone base layout
Tap to play messages (page 51).
•
Tap to stop playing messages
•
(page 51).
4
Press to repeat the playing
•
message (page 51).
Press twice to play the
•
previous message
(page 51).
3x
Press to delete the playing message
•
(page 51).
2
Press to skip to the next message
•
(page 51).
/VOL-
Tap to decrease the listening volume
•
during a call or message playback
(page 20 or page 51).
Tap to decrease the telephone base
•
ringer volume when the phone is not in
use (page 11).
Tap to scroll down while in the
•
directory or caller ID log (page 32 or
page 39).
Tap to delete digits while predialing
•
(page 19).
Dialing keys (0-9, & )
Press to enter numbers or characters.
•
Press to answer an incoming call
•
(page 20).
Press to make, answer or end a call
•
using the telephone base (pages 19
and 20).
/VOL+
Tap to increase the listening volume
•
during a call or message playback
(page 20 or page 51).
Tap to increase the telephone base
•
ringer volume when the phone is not
in use (page 11).
Tap to scroll up while in the directory
•
or caller ID log (page 32 or page 39).
5
Page 10
Getting started
Telephone base layout
/MUTE
Tap to review the directory when the
•
phone is not in use (page 32).
When the telephone base is in the
•
directory, tap to return to idle mode.
During a call, tap to mute the
•
microphone (page 21).
While the phone is ringing,
•
tap to silence the ringer
temporarily (page 21).
1
While reviewing a caller ID
•
log entry, press repeatedly
to add or remove 1 in front
of the telephone number
before dialing or saving it in
the directory (page 40).
Press and hold to set or
•
dial your voicemail number
(pages 15 and 23).
Press repeatedly to
•
show other dialing
options when
reviewing a caller ID
log entry (page 40).
CID/FLASH
Tap to review the caller ID log when
•
the phone is not in use (page 39).
When the telephone base is in the
•
caller ID log, tap to return to idle mode.
Tap to answer another incoming call
•
during a call (page 21).
Press to switch to tone dialing
•
during a call if you have pulse
service (page 22).
CHARGE light
On when the handset is
•
charging in the telephone base
(page 3).
6
Page 11
Getting started
Telephone base layout
Bottom of the telephone base
/FIND HANDSET
Press to page the system handset
•
(page 23).
7
Page 12
Getting started
Handset layout
/ /VOLUME
Press to review the directory when the phone is not in
•
use (page 32).
Press to scroll up while in a menu, or in the directory,
•
caller ID log or redial list.
While entering names or numbers, press to move the
•
cursor to the right.
During a call or message playback, press to increase the
•
listening volume (page 20 or page 51).
REDIAL/PAUSE
Press repeatedly to view the last 10 numbers dialed
•
(page 24).
While entering numbers, press and hold to insert a
•
dialing pause (pages 19, 30 and 33).
/FLASH
Press to make or answer a call (page 19 or page 20).
•
During a call, press to answer an incoming call when you
•
receive a call waiting alert (page 21).
1/
While reviewing a caller ID log entry, press repeatedly to
•
add or remove 1 in front of the telephone number before
dialing or saving it in the directory (page 40).
Press and hold to set or dial your voicemail number
•
(pages 15 and 23).
Dialing keys (0-9, & )
Press to enter numbers or characters.
•
Press to answer an incoming call (page 20).
•
Press to switch to tone dialing during a call if you have
•
pulse service (page 22).
Press to make or answer a call using the handset
•
speakerphone (pages 19 and 20).
During a call, press to switch between the handset
•
speakerphone and the handset earpiece (page 20).
8
Page 13
Getting started
Handset layout
CID/ /VOLUME
Press to review the caller ID log when the phone is not
•
in use (page 39).
Press to scroll down while in a menu, or in the directory,
•
caller ID log or redial list.
While entering names or numbers, press to move the
•
cursor to the left.
During a call or message playback, press to decrease
•
the listening volume (page 20 or page 51).
MENU/SELECT
Press to show the menu (page 10).
•
While in the menu, press to select an item or save an
•
entry or setting.
OFF/CANCEL
During a call, press to hang up (page 20).
•
While in a menu, press to return to the previous menu,
•
or press and hold to return to idle mode, without
making changes.
Press to delete digits while predialing (page 19).
•
While the phone is ringing, press to silence the ringer
•
temporarily (page 21).
Press and hold to erase the missed call indicator when
•
the phone is not in use (page 39).
Press repeatedly to display other dialing options when
•
reviewing a caller ID log entry (page 40).
Press and hold to set and turn on the quiet mode, or
•
turn it off (page 12).
INT
Press to start an intercom conversation or transfer a call
•
(page 27 or page 28).
MUTE/DELETE
During a call, press to mute the microphone (page 21).
•
While the phone is ringing, press to silence the ringer
•
temporarily (page 21).
While reviewing the redial list, directory or caller ID log,
•
press to delete an individual entry (page 24, page 34
and page 42 respectively).
While entering names or numbers, press to delete digits
•
or characters (page 19).
9
Page 14
Getting started
Using the menu
You can use the cordless handset to change your telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume
for incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, home area code, dial mode and
auto answer.
Go to Answering system settings starting on page 43 for instructions on how to
modify the answering system settings.
To enter the handset menu:
Press MENU when the phone is not in use.
1.
Press or until the screen displays the desired
2.
feature menu.
Press SELECT to enter that menu.
3.
To return to the previous menu, press CANCEL.
•
To return to idle mode, press and hold CANCEL.
•
10
Page 15
Telephone base settings
Handset ringer volume
You can set the ringer volume or turn the ringer off on each handset. When the
ringer is off, the handset displays and Ringer off.
Press MENU when the handset is not in use.
1.
Press or to scroll to Ringers, then press SELECT.
2.
Press SELECT to choose Ringer volume.
3.
Press or to sample each volume level.
4.
Press SELECT to save your selection and return to the
5.
previous menu. You hear a conrmation tone.
The ringer volume also determines the ringer volume for
intercom calls. When the ringer is set to off, that handset is
silenced for all incoming calls except paging tone.
Ringers
ECO
Ringer volume
ECO
Volume:
ANS ON
ANS ON
Telephone base ringer volume
Tap q/VOL- or p/VOL+ on the telephone base to adjust
the ringer volume when the phone is not in use.
When you set the ringer volume to zero, the base ringer is
off and the system announces, “Base ringer is off.” and the
telephone base displays Ringer off.
Ringer tone
You can choose from different ringer tones for
each handset.
Press MENU when the handset is not in use.
1.
Press or to scroll to Ringers, then press SELECT.
2.
Press or to scroll to Ringer tone, then press SELECT.
3.
Press or to sample each ringer tone.
4.
Press SELECT to save your selection and return to the
5.
previous menu. You hear a conrmation tone.
If you turn off the ringer volume, you will not hear ringer
tone samples.
Volume:
AM
10:01
Ringer tone
Tone: 1
ECO
12/08
ECO
ECO
ANS ON
ANS
ON
9
ANS ON
ANS ON
11
Page 16
Telephone settings
Quiet mode
You can turn on the quiet mode for a period of time (1-12 hours). During this period,
all tones (except paging tone) and call screening are muted.
When you turn on the quiet mode, the answering system turns on automatically.
When the quiet mode duration expires, the answering system remains on.
To set the quiet mode duration:
Press and hold when the handset is not in use.
1.
The handset displays Quiet: __ hours. Use the dialing keys
2.
to enter the desired duration (01-12).
Press SELECT to conrm and return to idle. You hear
3.
a conrmation tone. The handset displays Quiet mode on,
ANS ON and . The telephone base displays Quiet mode
on and ANS ON.
To turn off the quiet mode:
Press and hold when the handset is not in use. The handset
displays Quiet mode off briefly and then returns to idle.
If you change the settings of the ringer tone, handset ringer
•
volume or telephone base ringer volume while the quiet mode
is on, you can still hear the samples of them.
Quiet: __ hours
[ 1-12 ]
ECO
Quiet: 10 hours
[ 1-12 ]
ECO
Quiet mode on
ECO
AM
10:01
08/20
ANS ON
12
Page 17
Telephone settings
Set date and time
The answering system announces the date and time of each message prior to
playing it. Before using the answering system, set the date and time as follows. If
you subscribe to caller ID service, the day, month and time are set automatically
with each incoming call. However, the year must be correct so that the day of the
week can be calculated from the caller ID information.
Press MENU when the handset is not in use.
1.
Press or to scroll to Set date/time, then press SELECT.
2.
Press or to select the month then press SELECT, or use
3.
the dialing keys to enter a two-digit number (01-12).
Press or to select the date then press SELECT, or use the
4.
dialing keys to enter a two-digit number (01-31).
Press or to select the year then press SELECT, or use the
5.
dialing keys to enter a two-digit number (00-99) then
press SELECT.
Press or to select the hour then press SELECT, or use the
6.
dialing keys to enter a two-digit number (01-12).
Press or to select the minute then press SELECT, or use
7.
the dialing keys to enter a two-digit number (00-59).
Press or to select AM or PM.
8.
Press SELECT to save the settings and return to the previous menu. You hear a
9.
conrmation tone.
Set date/time
ECO
Date: MM/DD/YY
ECO
Time: HH/MM --
ECO
ANS ON
ANS ON
ANS ON
If the date and time are not set when a message is recorded, the system
•
announces, “Time and date not set,” before each message plays.
The telephone plays two beeps if you enter an invalid number.
•
13
Page 18
Telephone settings
LCD language
You can select a language (English, French or Spanish) to be used in all handset
screen displays.
Press MENU when the handset is not in use.
1.
Press or to scroll to Settings, then press SELECT.
2.
Press SELECT to select LCD language.
3.
Press or to scroll to English, Français or Español
4.
then press SELECT.
The handset displays Set English? when you
•
select English.
The handset displays Set Francais? when you
•
select Français.
The handset displays Set Espanol? when you
•
select Español.
Press SELECT to your selection. Then the handset returns to
5.
the previous menu. You hear a conrmation tone.
If you accidentally set the LCD language to Spanish or French, press MENU and
•
then enter 364 on the handset when not in use.
If you accidentally set the LCD language to Spanish or French while the
•
handset is on a call, press MENU and then enter 364 . Then press OFF to
exit the menu.
Settings
ECO
LCD language
ECO
English
ECO
ANS ON
ANS ON
ANS ON
Base LCD language
You can select a language (English, French or Spanish) to be used in the
telephone base screen displays.
Press MENU when the telephone base is not in use.
1.
Press or to scroll to Settings, then press SELECT.
2.
Press or to scroll to Base LCD lang, then press SELECT.
3.
Press or to scroll to English, Français or Español then
4.
press SELECT.
The handset displays Set English? when you
•
select English.
The handset displays Set Francais? when you
•
select Français.
The handset displays Set Espanol? when you
•
select Español.
Press SELECT to your selection. Then the handset returns to
5.
the previous menu. You hear a conrmation tone.
14
Settings
ECO
Base LCD lang
ECO
English
ECO
ANS ON
ANS ON
ANS ON
Page 19
Telephone settings
Voicemail number
If you subscribe to voicemail service offered by your telephone service provider,
you can save the voicemail number to 1/ for easy access. The voicemail number
is shared by the handset and the telephone base. When you want to retrieve
voicemail messages, press and hold 1/ . Contact your telephone service provider
for more information and assistance about using your voicemail service.
To set the voicemail number:
Press and hold 1/ when the phone is not in use.
1.
Use the dialing keys to enter the voicemail number
2.
(up to 30 digits).
Press DELETE to erase a digit.
•
Press and hold DELETE to erase all digits.
•
Press or to move the cursor to the left or to
•
the right.
Press and hold PAUSE to insert a dialing pause
•
(a P appears).
Press SELECT to save. Then the handset dials the saved
3.
voicemail number.
-OR-
Press MENU when the handset is not in use.
1.
Press or to scroll to Settings, then press SELECT.
2.
Press or to scroll to Voicemail #, then press SELECT.
3.
Use the dialing keys to enter the voicemail number (up to 30 digits).
4.
Press DELETE to erase a digit.
•
Press and hold DELETE to erase all digits.
•
Press or to move the cursor to the left or to the right.
•
Press and hold PAUSE to insert a dialing pause (a P appears).
•
Press SELECT to save. The handset displays VM # saved and then returns to
5.
the previous menu. You hear a conrmation tone.
Voicemail #
ECO
Voicemail #
ECO
ANS ON
ANS ON
_
15
Page 20
Telephone settings
Clear voicemail indicators
If you subscribe to voicemail service offered by your telephone service provider,
New voicemail and display on the handset and the telephone base when you
have new voicemail messages. Contact your telephone service provider for more
information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the
handset and the telephone base turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there are none (for example, when you have accessed your voicemail
while away from home). Clearing the voicemail waiting indicator only turns off the
indicators; it does not delete your voicemail messages. As long as you have new
voicemail messages, your telephone service provider continues to send the signal to
turn on the indicators.
To manually turn off the new voicemail indicators:
Press MENU when the handset is not in use.
1.
Press or to scroll to Settings, then press SELECT.
2.
Press or to scroll to Clr voicemail, then press SELECT.
3.
The handset displays Reset VM Icon?
Press SELECT to conrm and return to the previous menu.
4.
You hear a conrmation tone.
Your telephone service provider may alert you of new
messages with a stutter (broken) dial tone. Contact your
telephone service provider for details.
Reset VM Icon?
ECO
Clr voicemail
ECO
ANS ON
ANS ON
Key tone
You can turn the key tone on or off for each handset. If you turn the key tone off,
there are no beeps when you press the handset keys.
Press MENU when the handset is not in use.
1.
Press or to scroll to Settings, then press SELECT.
2.
Press or to scroll to Key tone, then press SELECT.
3.
Press or to choose Key tone:On or Key tone:Off.
4.
Press SELECT to save your selection. Then the handset
5.
returns to the previous menu. You hear a conrmation tone.
16
Key tone
ECO
Key tone:On
ECO
ANS ON
ANS ON
Page 21
Telephone settings
Home area code
If you dial your local calls using only seven digits (area code not required), you can
program your home area code so that when you receive a call within your local
area, the telephone number is automatically stored without the area code in the
caller ID log.
Press MENU when the handset is not in use.
1.
Press or to scroll to Settings, then press SELECT.
2.
Press or to scroll to Home area code, then
3.
press SELECT.
Use the dialing keys to enter a three-digit home area code.
4.
Press DELETE to delete a digit.
•
Press and hold DELETE to delete all digits.
•
Press SELECT to save your selection. Then the handset
5.
returns to the previous menu. You hear a confirmation tone.
If, in the future, your telephone service provider requires you to dial the area code
when making a local call, or, if you move to a location that requires it, delete the
home area code you have already programmed, following the steps above. After you
have deleted the home area code, _ _ _ appears.
Home area code
ECO
Home area code
_ _ _
ECO
ANS ON
ANS ON
Dial mode
The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service,
you must change the dial mode to pulse dialing before using the telephone to
make a call.
Press MENU when the handset is not in use.
1.
Press or to scroll to Settings, then press SELECT.
2.
Press or to scroll to Dial mode, then press SELECT.
3.
Press or to choose Touch-tone or Pulse.
4.
Press SELECT to save your selection. Then the handset
5.
returns to the previous menu. You hear a conrmation tone.
17
Dial mode
ECO
Touch-tone
ECO
ANS ON
ANS ON
Page 22
Telephone settings
Auto answer
You can turn on or off the auto answer feature for your handset. If you turn the auto
answer feature on, the handset automatically answers an incoming call whenever
you pick up the handset from the telephone base.
Press MENU when the handset is not in use.
1.
Press or to scroll to Settings, then press SELECT.
2.
Press or to scroll to Auto Answer, then press SELECT.
3.
Press or to choose On or Off.
4.
Press SELECT to save your selection. Then the handset
5.
returns to the previous menu. You hear a conrmation tone.
Auto Answer
ECO
On
ECO
ANS ON
ANS ON
18
Page 23
Telephone operation
Make a call
Using the handset:
Press or on the handset.
1.
When you hear a dial tone, dial the number.
2.
The handset shows the elapsed time as you talk
•
(in hours, minutes and seconds).
While entering numbers, press and hold PAUSE to
•
insert a dialing pause (a P appears).
Using the telephone base:
Press on the telephone base.
1.
When you hear a dial tone, dial the number.
2.
The telephone base shows the elapsed time as you talk
•
(in hours, minutes and seconds).
Predial a call
Using the handset:
Enter the telephone number.
1.
Press DELETE or CANCEL to make corrections.
•
Press or to dial.
2.
The handset shows the elapsed time as you talk (in hours, minutes and seconds).
•
While entering numbers, press and hold PAUSE to insert a dialing pause
•
(a P appears).
The handset displays Unable to call if you predial a number while your telephone
•
line is in use.
Using the telephone base:
Enter the telephone number.
1.
Press q/VOL- to make corrections.
•
Press to dial.
2.
The telephone base shows the elapsed time as you talk (in hours, minutes and
•
seconds).
The telephone base displays Unable to call if you predial a number while your
•
telephone line is in use.
19
Page 24
Telephone operation
Answer a call
Using the handset:
Press or or any dialing key (0-9, or ).
•
-OR-
Pick up the handset from the telephone base when the auto answer feature is
•
turned on.
Using the telephone base:
Press or any dialing key (0-9, or ).
•
End a call
Using the handset:
Press OFF on the handset or put the handset back in the telephone base.
•
Using the telephone base:
Press .
•
Handset speakerphone
When the handset is on a call, press to switch between
the speakerphone and the handset earpiece.
When the speakerphone is active, the handset
displays Speaker.
Volume control
Using the handset:
During a call, press /VOLUME or /VOLUME to adjust the listening volume.
Using the telephone base:
During a call, tap q/VOL- or p /VOL+ to adjust the listening volume.
The handset earpiece and speakerphone volume settings are independent.
•
When the volume reaches the minimum or maximum setting, you hear two beeps.
•
20
Page 25
Telephone operation
Mute
The mute function allows you to hear the other party but the
Muted
other party cannot hear you.
During a call, press MUTE on the handset or tap MUTE on
•
ECO
ANS ON
the telephone base. The screen displays Muted until the
mute function is turned off.
Press MUTE on the handset or tap MUTE on the telephone
•
base to resume the conversation. The screen briefly displays
Microphone on
ECO
ANS ON
Microphone on.
Call waiting
When you subscribe to call waiting service from your telephone service provider,
you hear an alert tone if someone calls while you are already on a call.
Press FLASH on the handset or tap FLASH on the telephone base to put the
•
current call on hold and take the new call.
Press FLASH on the handset or tap FLASH on the telephone base at any time
•
to switch back and forth between calls.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the handset
or the telephone base without disconnecting the call. The next call rings normally at
the preset volume.
To silence the handset ringer:
Press OFF or MUTE on the handset, then displays and
•
Ringer muted displays briey.
To silence the telephone base ringer:
Press MUTE or q/VOL- on the telephone base.
•
The handset and the telephone base ring when there is an incoming call unless the
ringer volume of that device is turned off.
21
Ringer muted
ECO
ANS ON
Page 26
Telephone operation
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
During a call, press on the handset or on the telephone base.
1.
Use the dialing keys to enter the number you wish to dial. The telephone sends
2.
touch-tone signals. It automatically returns to pulse dialing mode after you end
the call.
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the directory,
caller ID log or redial list while you are on a call using the handset.
Chain dialing can be useful if you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID log or redial list.
To access a number from the directory while on a call with the handset:
Press MENU.
1.
Press SELECT to select Directory.
2.
Press or to scroll to the desired entry.
3.
Press SELECT to dial the displayed number.
4.
To access a number from the caller ID log while on a call with the handset:
Press MENU.
1.
Press or to scroll to Caller ID log, then press SELECT.
2.
Press or to scroll to the desired entry.
3.
Press SELECT to dial the displayed number.
4.
To access a number from the redial list while on a call with the handset:
Press REDIAL to enter the redial list.
1.
Press , or REDIAL repeatedly to browse to the desired entry.
2.
Press SELECT to dial the displayed number.
3.
Press CANCEL to exit the directory, caller ID log or redial list when you are on
a call.
22
Page 27
Telephone operation
Check voicemail
Press and hold 1/ on the handset or 1 on the telephone base to dial your stored
voicemail number.
See Voicemail number on page 15 to set your voicemail number.
•
Find handset
This feature helps you nd the misplaced handset.
To start the paging tone:
Press /FIND HANDSET at the bottom of the
•
telephone base when not in use. The handset rings
and all screens display ** Paging **.
To stop the paging tone:
Press /FIND HANDSET at the bottom of the
•
telephone base.
-OR-
Press , , CANCEL or any dialing key (0-9, or
•
) on the handset.
-OR-
Place the handset in the telephone base.
•
Press MUTE to turn off the ringer of that handset. Its screen shows Ringer muted
and .
Website
Use this feature to view the VTech website address.
Press MENU when the handset is not in use.
1.
Press or to highlight Web address, then press SELECT.
2.
The screen displays the website address.
23
Web address
ECO
www.vtechphones
ECO
.com
ECO
ANS ON
ANS ON
ANS ON
Page 28
Telephone operation
Redial
Each handset stores the last 10 telephone numbers dialed (up to 30 digits). When
there are already 10 entries, the oldest entry is deleted to make room for the
new entry.
To review and dial a redial number:
Press REDIAL when the phone is not in use.
1.
Press , or REDIAL repeatedly to browse until the desired
2.
entry displays.
Press or to dial.
3.
-OR-
Press or .
1.
Press REDIAL when the phone is not in use.
2.
Press , or REDIAL repeatedly to browse until the desired entry displays.
3.
Press SELECT to dial.
4.
To delete a redial number:
While the handset displays the desired number, press DELETE to delete the
•
number from the redial memory. You hear a conrmation tone.
Redial #2/5
800-595-9511
ECO
ANS ON
24
Page 29
Telephone operation
Transfer a call
While on an outside call, you can transfer the call from one system device
to another.
To transfer a call from the handset:
During a call, press MENU.
1.
Press or to scroll to Transfer, then press SELECT.
2.
If you have only one handset, the outside call is put on
•
hold and your handset shows Calling base briey, then
displays Transferred.
If you have more than one handset, use the dialing keys
•
to enter a destination device number (7 for the telephone
base, or 1 to 5 for HANDSET 1 to HANDSET 5). TheThe
outside call is put on hold and your handset shows
Calling HS X or Calling base briey, then
displays Transferred.
The destination device rings and shows Incoming call.
3.
To answer the call, press, press on the telephone base or
press , or any dialing key (0-9, or ) on the
destination handset.
Transfer
ECO
Calling base
ECO
Transferred
ECO
Speaker 00:00:07
ANS ON
ANS ON
ANS ON
To transfer a call from the telephone base:
Pick up the handset from the telephone base.
•
If the destination handset is out of range, your handset shows Unable to call and
•
then automatically returns to the external call.
If the destination device does not answer the transferring call within 30 seconds,
•
the call will be reverted to the originating handset. If you do not press , or
any dialing key (0-9, or ) on the handset to reconnect the outside call within
30 seconds, the call ends automatically.
25
10:01
AM
12/08
ANS
ON
9
Page 30
Multiple handset use
Join a call in progress
You can use two system devices at a time on an outside call. You can buy
additional expansion handsets (LS6005/LS6005-13/LS6005-15/LS6005-16/
LS6005-17) for this telephone base. You can register up to ve handsets to the
telephone base.
To join a call::
When a device is already on a call, press or on another handset or on
•
the telephone base to join the call.
To exit the call, press OFF on the handset or place it back in the telephone base,
•
or press on the telephone base. The call continues until the other device
hangs up.
26
Page 31
Multiple handset use
Intercom
Use the intercom feature for conversations between the handset and another
system device.
Press INT on the handset when not in use.
1.
If you have only one handset, the handset displays
•
Calling base. The telephone base displays
HS 1 is calling.
If you have more than one handset, use the dialing
•
keys to enter a destination device number (7 for
the telephone base, or 1 to 5 for HANDSET 1 to
HANDSET 5). The handset displays Calling HS X or
Calling base. The destination device displays
HS X is calling.
To answer the intercom call at the telephone base, press or any dialing key
2.
(0-9, or ). Both devices now show Intercom.
-OR-
To answer the intercom call with the destination handset, press , or any
dialing key (0-9, or ).
To end the intercom press OFF on the handset or places the handset back in the
3.
telephone base, or press on the telephone base. Both devices display
Intercom ended.
Intercom
ECO
Intercom
AM
10:01
12/08
ANS
ANS ON
ON
9
You can cancel the intercom call before it is answered by pressing OFF.
•
If the destination device does not answer the intercom call within 100 seconds,
•
or if it is out of range, on a call, or accessing the answering system, your handset
displays Unable to call and then returns to idle mode.
You can press MUTE on the telephone base to temporarily silence the
•
intercom ringer.
Two pairs of intercom calls can be established at a time.
•
Answer an incoming call during an intercom call
If you receive an outside call during an intercom call, there is an alert tone.
To answer the call, press on the handset, or press twice on the telephone
•
base. The intercom call ends automatically.
To end the intercom call without answering the outside call, press OFF on the
•
handset, or press on the telephone base. The intercom call ends and the
telephone continues to ring.
27
Page 32
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call on the handset to another
system device.
During a call, press INT on the handset.
1.
If you have only one handset, the handset displays Calling base. The
•
telephone base displays HS 1 is calling.
If you have more than one handset, use the dialing keys to enter a destination
•
device number (7 for the telephone base, or 1 to 5 for HANDSET 1 to
HANDSET 5). The handset displays Calling HS X or Calling base. The
destination device displays HS X is calling.
To answer the intercom call at the telephone base, press or any dialing key
2.
(0-9, or ).
-OR-
To answer the intercom call with the destination handset, press , or any
dialing key (0-9, or ).
The outside call is now on hold and both system devices display Intercom. You
3.
can have a private conversation with the destination device.
From this intercom call, you have the following options:
4.
You can let the destination system device join you on the outside call in a
•
three-way conversation. Press and hold INT on the handset.
You can transfer the call. Press OFF, or place your handset back in the
•
telephone base. Your handset displays Transferred. The destination system
device then automatically connects to the outside call.
You can press INT on the handset to switch between the outside call
•
(Outside call displays) and the intercom call (Intercom displays).
To end the intercom call, press OFF or on the handset, or press on the
•
telephone base. The outside call continues until both devices hang up.
28
Page 33
Directory
About the directory
The directory stores up to 50 entries with up to 30 digits for each phone number
and 15 characters for each name.
Directory entries are shared by the handset and the telephone base. Any
•
modications made on one device apply to all system devices.
When you access the directory without records, the screen
•
shows Directory empty.
When the directory is full and you try to save an entry, the
•
screen shows Directory full.
When you try to save an entry already stored in the directory,
•
the screen shows Number repeated.
Only one system device can review the directory at a time.
•
When a device tries to enter the directory while another
device is already in it, Not available displays.
Directory empty
ECO
Directory full
ECO
Number repeated
ANS ON
ANS ON
ECO
Not available
ECO
ANS ON
ANS ON
29
Page 34
Directory
Add a directory entry
Press MENU when the phone is not in use.
1.
Press or to scroll to Directory, then press SELECT.
2.
Press SELECT to choose Add contact.
3.
When Enter number displays, use the dialing keys to enter a
4.
number (up to 30 digits).
Press or to move the cursor to the left or right.
•
Press DELETE to erase a digit.
•
Press and hold DELETE to erase all digits.
•
Press and hold PAUSE to enter a dialing pause
•
(a P appears).
-OR-
Copy a number from the redial list by pressing REDIAL. Then
press , or REDIAL repeatedly to nd the desired number.
Press SELECT to copy the number.
Press SELECT to move on to the name.
5.
When Enter name displays, use the dialing keys to enter
6.
a name (up to 15 characters). Each time you press a key,
the character on that key appears. Additional key presses
produce other characters on that key. Press the key
repeatedly until the desired character appears. The first
character of every word is capitalized.
Press or to move the cursor to the left or right.
•
Press 0 to add a space.
•
Press DELETE to erase a character.
•
Press and hold DELETE to erase all characters.
•
Press SELECT to save. The handset displays Saved and then returns to the
7.
previous menu. You hear a conrmation tone.
Directory
ECO
Add contact
ECO
Enter number
800-595-9511
ECO
Enter name
Linda Jones
ECO
Saved
ECO
ANS ON
ANS ON
_
ANS ON
_
ANS ON
ANS ON
30
Page 35
Directory
Add a directory entry
-OR-
Use the dialing keys to enter a number (up to 30 digits) when
1.
the phone is not in use. Press SELECT. The handset displays
Enter number.
Press or to move the cursor to the left or right.
•
Press DELETE to erase a digit.
•
Press and hold DELETE to erase all digits.
•
Press and hold PAUSE to enter a dialing pause
•
(a P appears).
-OR-
Copy a number from the redial list by pressing REDIAL. Then
, or REDIAL repeatedly to find the desired number. Press
SELECT to copy the number.
Press SELECT to move on to the name.
2.
When Enter name displays, use the dialing keys to enter
3.
a name (up to 15 characters). Each time you press a key,
the character on that key appears. Additional key presses
produce other characters on that key. Press the key
repeatedly until the desired character appears. The rst character of every word
is capitalized.
Press or to move the cursor to the left or right.
•
Press 0 to add a space.
•
Press DELETE to erase a character.
•
Press and hold DELETE to erase all characters.
•
Press SELECT to save. The handset displays Saved and you hear a
4.
conrmation tone.
800-595-9511
ECO
AM
10:01
Enter number
800-595-9511
ECO
Enter name
Linda Jones
ECO
Saved
ECO
NEW
ANS ON
8/20
ANS ON
ANS ON
ANS ON
_
_
31
Page 36
Directory
Review directory entries
Directory entries appear alphabetically.
Press on the handset or tap on the telephone base
1.
when the phone is not in use. The screen displays
Entries in DIR XXX for a few seconds, then displays the rst
entry in the directory.
Press or on the handset or tap or on the telephone
2.
base to browse through the directory.
-OR-
Press MENU when the phone is not in use.
1.
Press or to scroll to Directory, then press SELECT.
2.
Press or to scroll to Review, then press SELECT.
3.
The handset displays Entries in DIR XXX for a few
4.
seconds. Press or to browse through the directory.
Entries in DIR
XXX
ECO
Jennifer
800-595-9511
ECO
Entries in DIR
XXX
ANS ON
ANS ON
ANS
ON
9
If the telephone number in the directory exceeds 15 digits,
- appears after the 14th digit, and then the remaining digits
appear beginning with - , alternately.
Jennifer
800-595-9511
ANS
ON
Alphabetical search
You can only perform an alphabetical search on the handset.
Press on the handset when the phone is not in use.
1.
-OR-
Press MENU when the phone is not in use.
i.
Press or to scroll to Directory, then press SELECT.
ii.
Press or to scroll to Review, then press SELECT.
iii.
Use the dialing keys to enter the letter associated with the name. For example, if
2.
you have the entries named Jennifer, Jessie, Kevin and Linda in your directory,
press 5 (JKL) once to see Jennifer (when Jennifer displays, press to see
Jessie), twice to see Kevin, or three times to see Linda. If there is no name
entry matching your search, the last entry you browsed displays on the screen. If
necessary, press or to browse.
9
32
Page 37
Directory
Dial a directory entry
Search for the desired entry in the directory (see Review directory entries or
1.
Alphabetical search on page 32).
To dial the displayed entry on the cordless handset, press or .
2.
-OR-
To dial the displayed entry on the telephone base, press .
Edit a directory entry
Search for the desired entry in the directory (see Review
1.
directory entries or Alphabetical search on page 32).
When the desired entry displays, press SELECT. The
2.
handset displays Edit number.
Use the dialing keys to edit the name.
3.
Press or to move the cursor to the left or right.
•
Press DELETE to erase a digit.
•
Press and hold DELETE to erase all digits.
•
Press and hold PAUSE to enter a dialing pause
•
(a P appears).
Press SELECT. The handset displays Edit name. Use the
4.
dialing keys to edit the number.
Press or to move the cursor to the left or right.
•
Press DELETE to erase a character.
•
Press and hold DELETE to erase all characters.
•
Press SELECT to save the entry. The handset
5.
displays Saved and then the revised entry. You hear a
conrmation tone.
Edit number
800-595-9511
ECO
Edit name
ECO
Linda Jones
ECO
Saved
ECO
_
ANS ON
ANS ON
_
ANS ON
ANS ON
33
Page 38
Directory
Delete a directory entry
Search for the desired entry in the directory (see Review
1.
directory entries or Alphabetical search on page 32).
Press DELETE on the handset. The handset displays
2.
Delete contact?
Press SELECT to confirm. The handset displays Deleting...
3.
and then Contact deleted. The handset returns to the
previous menu and you hear a confirmation tone.
Delete contact?
800-595-9511
ECO
Deleting...
ECO
Contact deleted
ANS ON
ANS ON
ECO
ANS ON
34
Page 39
Directory
Speed Dial
You can copy nine of your directory entries to the speed dial locations (0 and 2-9)
so that you can dial these numbers more quickly. The speed dial entries are
shared by all devices. Changes made to the speed dial entries on one handset
apply to all devices.
Assign a speed dial slot
Press MENU when the phone is not in use.
1.
Press or to scroll to Directory, then press SELECT.
2.
Press or to scroll to Speed dial, then press SELECT.
3.
Press or , or a dialing key (0 or 2-9) to choose the desired
4.
speed dial location.
Press SELECT to show the directory.
5.
Press or to browse to the desired entry.
6.
-OR-
Use the alphabetical search to nd the desired entry
(page 32).
Press SELECT to save. The name (up to 12 characters)
7.
appears in the selected speed dial location.
If the directory is empty when you press SELECT in Step 5, the
handset shows Directory empty.
Directory
ECO
Speed dial
ECO
0:<una ssigned>
ECO
0:Jennife r
ECO
ANS ON
ANS ON
ANS ON
ANS ON
Reassign a speed dial slot
Press MENU when the phone is not in use.
1.
Press or to scroll to Directory, then press SELECT.
2.
Press or to scroll to Speed dial, then press SELECT.
3.
Press or , or a dialing key (0 or 2-9) to choose an occupied speed dial
4.
location.
Press SELECT twice to choose Reassign SD.
5.
Press SELECT to show the directory.
6.
Press or to browse to the desired entry.
7.
-OR-
Use the alphabetical search to nd the desired entry (see page 32).
Press SELECT to save. You hear a conrmation tone.
8.
35
Page 40
Directory
Dial a speed dial number
Using the handset:
When the phone is not in use, press and hold a
•
dialing key (0 or 2-9) to dial the number stored in the
corresponding location.
When the speed dial location is empty, the handset shows the
speed dial list. See Assign a speed dial slot on page 35 to
add a new entry.
Using the telephone base:
When the phone is not in use, press and hold a
•
dialing key (0 or 2-9) to dial the number stored in the
corresponding location.
Delete a speed dial entry
Press MENU when the phone is not in use.
1.
Press or to scroll to Directory, then press SELECT.
2.
Press or to scroll to Speed dial, then press SELECT.
3.
Press or , or a dialing key (0 or 2-9) to choose the desired
4.
speed dial location.
Press DELETE.
5.
-OR-
Press SELECT twice. Press or to scroll to Clear SD,
then press SELECT.
When the handset displays Clear SD #X?, press SELECT.
6.
You hear a conrmation tone.
Phone 0:00:01
800-595-9511
ECO
AM
10:01
8/20
Speaker 0:00:01
800-595-9511
10:01
AM
Directory
Speed dial
Clear SD #X?
12/08
ECO
ECO
ECO
ANS
ON
9
ANS ON
ANS ON
ANS ON
ANS ON
Deleting the speed dial entries does not affect the entries in
the directory.
36
Page 41
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service
providers. Depending on your service subscription, you may see the caller’s
number, or the caller’s name and number that are sent by your telephone service
provider after the rst or second ring. Caller ID allows you to see the name, number,
date and time of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the caller
before answering the call, even while on another call.
It may be necessary to change your telephone service to use this feature. Contact
your telephone service provider if:
You have both caller ID and call waiting, but as separate services (you may need
•
to combine these services).
You have only caller ID service, or only call waiting service.
•
You do not subscribe to caller ID or call waiting services.
•
There are fees for caller ID services. In addition, services may not be available in
all areas.
This product can provide information only if both you and the caller are in areas
offering caller ID service and if both telephone service providers use compatible
equipment. The time and date, along with the call information, are from the
telephone service provider.
Caller ID information may not be available for every incoming call. Callers may
intentionally block their names and/or telephone numbers. To view caller ID log
entries with numbers between 16 and 24 digits, you must save the entry to the
directory (see page 41).
You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with
call waiting service.
37
Page 42
Caller ID
Caller ID log
If you subscribe to caller ID service, information about each caller will appear after
the rst or second ring. If you answer a call before the caller’s information appears,
it will not be saved in the caller ID log.
The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the
•
phone number and 15 characters for the name. If the phone number has more
than 15 digits, only the last 15 digits appear. If the name has more than
15 characters, only the rst 15 characters are shown and saved in the
caller ID log.
Caller ID log entries are shared by all system devices. Any modications made
•
on one handset apply to all.
You can review, redial, and copy an entry into the directory.
•
Entries appear in reverse chronological order.
•
When the caller ID log is full, the oldest entry is deleted to make room for new
•
incoming call information.
XX missed calls shows when there are new caller ID log entries that have not
•
been reviewed.
Call log empty shows when you access the caller ID log without records.
•
Only one system device can review the caller ID log at a time. If a system device
•
tries to enter the caller ID log while another system device is already in it, its
screen displays Not available.
Memory match
If the incoming telephone number matches the last seven digits of a telephone
number in your directory, the name that appears on the screen matches the
corresponding name in your directory.
For example, if Mike Smith calls, his name appears as Mike if this is how you
entered it into your directory.
The number shown in the caller ID log will be in the format sent by the telephone
service provider. The telephone service provider usually delivers 10-digit phone
numbers (area code plus telephone number). If the phone number of the caller does
not match a number in your directory, the name will appear as it is delivered by the
telephone service provider.
38
Page 43
Caller ID
Missed call indicator
When there are calls that have not been reviewed in the
caller ID log, the screens display XX missed calls. When you
have reviewed all the missed calls, the missed call indicator
goes away.
Each time you review a caller ID log entry marked NEW on the
handset or NEW on the telephone base, the number of missed
calls decreases by one.
If you do not want to review the missed calls one by one,
press and hold CANCEL on the handset when not in use
to clear the missed call indicator. All the entries are then
considered old and kept in the caller ID log.
Review the caller ID log
Review the caller ID log to nd out who called, to return
the call, or to copy the caller’s name and number into
your directory.
Press CID on the handset or tap CID on the telephone
1.
base when the phone is not in use. The screen displays
Entries in CID XXX for a few seconds.
Press or on the handset or tap or on the telephone
2.
base to browse.
-OR-
Press MENU on the handset when the phone is not in use.
1.
Press or to scroll to Caller ID log, then press SELECT.
2.
Press SELECT to choose Review. Then the handset
3.
displays Entries in CID XXX for a few seconds.
Press or to browse. You hear a double beep when the list
4.
reaches the beginning or end of the caller ID log.
6 missed calls
ECO
AM
10:01
Mike Smith
800-595-9511
ECO
AM
10:01
6 missed calls
10:01
AM
12/08
ANS
ON
Mike Smith
800-595-9511
10:01
AM
Caller ID log
Review
Entries in CID
12/08
ECO
ECO
XXX
ECO
ANS
ON
ANS ON
8/20
NEW
ANS ON
8/20
9
NEW
9
ANS ON
ANS ON
ANS ON
39
Entries in CID
XXX
10:01
AM
12/08
ANS
ON
9
Page 44
Caller ID
View dialing options
Although the caller ID log entries received have 10 digits (the area code plus the
seven-digit number), in some areas, you may need to dial only the seven digits, or 1
plus the seven digits, or 1 plus the area code plus the seven digits. You can change
the number of digits that you dial from the caller ID log and store the new number to
the directory.
While reviewing the caller ID log, press
(pound key) on the handset or (pound key) on the
telephone base repeatedly to display different dialing
Press
options for local and long distance numbers before
dialing or saving the telephone number in
the directory.
Press 1
Press 1 repeatedly if you need to add or remove 1 in
front of the telephone number before dialing or saving
Press 1
it in the directory.
When the number is displayed in the correct format for
dialing, press or on a handset, or on the telephone base to dial.
1-800-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
800-595-9511
1-595-9511
595-9511
40
Page 45
Caller ID
Dial a caller ID log entry
Search for the desired caller ID log entry (see Review the caller ID log on
1.
page 39).
When the desired entry displays, press or on a handset, or on the
2.
telephone base to dial.
Save a caller ID log entry to the directory
Use the handset to search for the desired caller ID log entry
1.
(see Review the caller ID log on page 39).
When the desired entry displays, press SELECT. Then the
2.
handset displays Edit number.
Use the dialing keys to edit the number.
3.
Press or to move the cursor to the left or right.
•
Press DELETE to backspace and erase a digit.
•
Press and hold DELETE to erase the entire entry.
•
Press and hold PAUSE to insert a dialing pause
•
(a P appears).
Press SELECT to move to the name. The handset displays
4.
Edit name.
Use the dialing keys to add or edit the name.
5.
Press or to move the cursor to the left or right.
•
Press DELETE to erase a character.
•
Press and hold DELETE to erase all characters.
•
Press SELECT when done and the handset shows Saved.
6.
Mike Smith
800-595-9511
10:01
Edit number
Edit name
Mike Smith
ECO
AM
800-595-9511
ECO
ECO
ECO
Saved
NEW
ANS ON
8/20
ANS ON
ANS ON
_
ANS ON
_
If the new directory has the same number as an existing
•
directory entry, the handset displays Number repeated and
returns to previous screen.
When you try to save a caller ID entry without any caller ID
•
information, the handset displays Unable to save.
41
ECO
ANS ON
Page 46
Caller ID
Delete caller ID log entries
To delete one entry:
Search for the desired caller ID log entry (see Review the
1.
caller ID log on page 39).
Press DELETE on the handset to delete the displayed entry.
2.
Del all calls
ECO
ANS ON
To delete all entries:
Press MENU when the phone is not in use.
1.
Press or to scroll to Caller ID log, then press SELECT.
2.
Press or to scroll to Del all calls, then press SELECT.
3.
When the screen shows Delete all?, press SELECT to delete all
4.
caller ID log entries. You hear a conrmation tone.
Caller ID log screen messages
Displays: When:
PRIVATE NAME
PRIVATE NUMBER
PRIVATE CALLER
UNKNOWN NAME
UNKNOWN NUMBER
UNKNOWN CALLER
The caller is blocking the name.
The caller is blocking the telephone number.
The caller is blocking the name and number.
This caller’s name is unavailable.
This caller’s number is unavailable.
No information is available about this caller.
Delete all?
ECO
ANS ON
42
Page 47
Answering system settings
Answering system
Use the answering system menu of a cordless handset to turn
Answering sys
on or off the answering system or message alert tone, set up
the announcement message, activate the call screening, or
ECO
ANS ON
change the number of rings, remote access code or message
recording time.
Announcement
The telephone is preset with a greeting that answers calls with, “Hello. Please leave
a message after the tone.” You can use this preset announcement, or replace it
with your own.
Record your own announcement
You can record an announcement up to 90 seconds, but any announcement shorter
than two seconds will not be recorded.
Press MENU when the phone is not in use.
1.
Press or to scroll to Answering sys, then
2.
press SELECT.
Press SELECT again to select Announcement. The system
3.
announces, “To play, press 2. To record, press 7.”
Press 7 to record an announcement. The system announces,
4.
“Record after the tone. Press 5 when you are done.”
After the tone, speak towards the microphone.
5.
Press 5 when done. The handset returns to the
6.
previous menu.
Annoucement
ECO
Play Del Rec
[2] [3] [7]
ECO
Recording
...
Stop
ECO
ANS ON
ANS ON
[5]
ANS ON
Play your announcement
Press MENU when the phone is not in use.
1.
Press or to scroll to Answering sys, then
2.
press SELECT.
Press SELECT again to choose Announcement. The
3.
system announces, “To play, press 2. To record, press 7.”
Press 2 to play the current announcement.
4.
43
Play Del Rec
[2] [3] [7]
ECO
Playing
...
Stop
ECO
ANS ON
[5]
ANS ON
Page 48
Answering system settings
Delete your announcement
Press MENU when the phone is not in use.
1.
Press or to scroll to Answering sys, then
2.
press SELECT.
Press SELECT again to choose Announcement. The
3.
system announces, “To play, press 2. To record, press 7.”
Press 3 or DELETE to delete your recorded
4.
announcement. The handset displays Annc deleted.
You hear a confirmation tone.
When your announcement is deleted, calls are answered with the
preset announcement.
Answer on/off
The answering system must be turned on to answer and record messages. When
the answering system is turned on, ANS ON displays on the handset and the
telephone base.
Press MENU when the phone is not in use.
1.
Press or to scroll to Answering sys, then
2.
press SELECT.
Press or to scroll to Answer on/off, then
3.
press SELECT.
Press or to choose Answer: On or Answer: Off, then
4.
press SELECT to conrm. You hear a conrmation tone.
Play Del Rec
[2] [3] [7]
ECO
Annc deleted
ECO
Answer on/off
ECO
Answer: On
ECO
ANS ON
ANS ON
44
10:01
Answer on/off
ECO
Base
12/08
ANS
ON
AM
ANS ON
9
Page 49
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard on while they
are being recorded.
Press MENU when the phone is not in use.
1.
Press or to scroll to Answering sys, then
2.
press SELECT.
Press or to scroll to Ans sys setup, then
3.
press SELECT.
Press SELECT to select Call screening.
4.
Press or choose Screening: On or Screening: Off.
5.
Press SELECT to save and you hear a conrmation tone.
6.
Ans sys setup
ECO
Call screening
ECO
Screening: On
ANS ON
ANS ON
ECO
ANS ON
Number of rings
You can choose two, three, four, ve or six rings, or toll saver. With toll saver
selected, the answering system answers after two rings if you have new messages,
or after four rings when there are no new messages. This enables you to check for
new messages and avoid paying long distance charges when calling from out of
your local area.
Press MENU when the phone is not in use.
1.
Press or to scroll to Answering sys, then
2.
press SELECT.
Press or to scroll to Ans sys setup, then
3.
press SELECT.
Press or to scroll to # of rings, then press SELECT.
4.
Press or to choose 6, 5, 4, 3, 2 or Toll saver.
5.
Press SELECT to save and you hear a conrmation tone.
6.
If you subscribe to voicemail service from your telephone service provider, see
Answering system and voicemail on page 48.
# of rings
ECO
3
ECO
ANS ON
ANS ON
45
Page 50
Answering system settings
Remote access code
A two-digit security code is required to access the answering system remotely from
any touch-tone telephone. The preset code is 19. You can set the code from
00 to 99.
Press MENU when the phone is not in use.
1.
Press or to scroll to Answering sys, then
2.
press SELECT.
Press or to scroll to Ans sys setup, then
3.
press SELECT.
Press or to scroll to Remote code, then press SELECT.
4.
Use the dialing keys to enter a two-digit number.
5.
-OR-
Press or to scroll to a desired two-digit number.
Press SELECT to save and you hear a conrmation tone.
6.
Message alert tone
When the message alert tone is set to on, and there is at least one new message,
the telephone base beeps every 10 seconds. The message alert tone is preset to
off. There is no audible alert at the handset.
Remote code
ECO
Remote code
ECO
ANS ON
19
ANS ON
Press MENU when the phone is not in use.
1.
Press or to scroll to Answering sys, then
2.
press SELECT.
Press or to scroll to Ans sys setup, then
3.
press SELECT.
Press or to scroll to Msg alert tone, then
4.
press SELECT.
Press or to choose Tone: On or Tone: Off.
5.
Press SELECT to save and you hear a conrmation tone.
6.
The answering system must be turned on for the message alert tone to
be functional.
46
Msg alert tone
ECO
Tone: Off
ECO
ANS ON
ANS ON
Page 51
Answering system settings
Recording time
You can set the recording time limit for each incoming message. The recording time
is preset to three minutes.
Press MENU when the phone is not in use.
1.
Press or to scroll to Answering sys, then
2.
press SELECT.
Press or to scroll to Ans sys setup, then
3.
press SELECT.
Press or to scroll to Recording time, then
4.
press SELECT.
Press or to choose 3 minutes, 2 minutes or 1 minute.
5.
Press SELECT to save and you hear a conrmation tone.
6.
Recording time
ECO
3 minutes
ECO
ANS ON
ANS ON
47
Page 52
Answering system operation
Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages:
those left on its built-in digital answering system and those left with your telephone
service provider’s voicemail (fees may apply). Your telephone’s built-in digital
answering system messages and voicemail messages are separate. Each alerts
you to new messages differently.
If on the telephone base ashes and XX new messages
•
displays on the handset and the telephone base, there are
new messages in the built-in answering system. To listen to
the messages recorded on your digital answering system,
tap on the telephone base. To listen to messages with a
handset, see To play messages on the handset on
page 51.
If and New voicemail display on the handset and
•
the telephone base, your telephone service provider is
indicating that it has new voicemail for you. To listen to
10:01
your voicemail, press and hold 1/ on your handset or
1 on the telephone base. See Voicemail number on
page 15 to set your voicemail number.
Some telephone service providers bundle or combine multiple services like
voicemail and call waiting, so you may not be aware that you have voicemail. To
check what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off your
answering system. To use your answering system rather than your voicemail
service, contact your telephone service provider to deactivate your voicemail service.
1 new message
ECO
AM
10:01
1 new message
AM
12/08
12/08
NEW
ANS
ON
ANS ON
9
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers as
described below. To learn how to program your voicemail settings, contact your
telephone service provider. Then, if you are on a call, or if the answering system
is busy recording a message and you receive another call, the second caller can
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six rings,
set your answering system to answer after four rings. Some voicemail providers
may program the delay before answering calls in seconds instead of rings. In this
case, allow six seconds per ring when determining the appropriate setting.
48
Page 53
Answering system operation
Message capacity
The answering system can record and store up to 59 messages. Each message
can be up to three minutes in length, depending on the recording time set (see
page 47). The total storage capacity for the announcement, messages and
memos is approximately 14 minutes. The actual recording time depends on
individual message characteristics. Messages remain available for replay until
you delete them.
New message indication
1 new message
The light on the telephone base ashes and
XX new messages displays on the handset and telephone
base when there are new answering system messages.
If the message alert tone is turned on, the telephone base
beeps every 10 seconds when there are messages that
ECO
AM
10:01
1 new message
ANS ON
12/08
have not been reviewed.
10:01
AM
12/08
ANS
ON
9
Call screening
To screen a call at the telephone base:
If the answering system and call screening are on, the announcement and the
incoming message broadcast at the telephone base while the call is answered by
the answering system.
Options while a message is being recorded:
Tap VOL- or VOL+ to adjust the call screening volume.
•
Tap VOL- or VOL+ to temporarily turn on the call screening if the call screening
•
is set to off.
Tap to temporarily turn on or off the call screening.
•
To screen a call at the handset
If the answering system is on and recording a message, the handset shows
To screen call press [SELECT]. Press SELECT to screen the call on your handset.
The handset shows Screening...
Options while a message is being recorded:
Press /VOLUME or /VOLUME to adjust the call screening volume.
•
Press to switch between the speakerphone and the handset earpiece.
•
49
Page 54
Answering system operation
Call intercept
If you want to talk to the caller whose message is being recorded, press or on
the handset, or on the telephone base.
Temporarily turn off the message alert tone
If the message alert tone is turned on (see page 46), the telephone base beeps
every 10 seconds when there are new or missed messages. Pressing any
telephone base key (except /FIND HANDSET) temporarily silences the message
alert tone.
The message alert tone resumes when you receive a new message.
50
Page 55
Answering system operation
Message playback
When playback begins, the total number of old or new messages is announced,
and it displays the number of old and new messages.
Before each message, you hear the day and time of the recording. If the date and
time are not set, you hear, “Time and date not set,” before playback.
After the last message, you hear, “End of messages.”
If the recording time is less than three minutes, you hear, “Less than three minutes
to record.”
If there are no recorded messages, the screen shows No message and you hear,
“You have no message.”
To play messages at the telephone base:
Tap when the phone is not in use.
•
Options during playback:
Press VOL- or VOL+ to adjust the message playback volume.
•
Press 2 to skip to the next message.
•
Press 4 to repeat the message. Press 4 twice to listen to the
•
previous message.
Press 3x to delete the playing message.
•
Tap to stop the playback.
•
To play messages on the handset:
Press MENU when the phone is not in use.
1.
Press SELECT to choose Play messages.
2.
Options during playback:
Press /VOLUME or /VOLUME to adjust the message playback volume.
•
Press 6 to skip to the next message.
•
Press 4 to repeat the message. Press 4 twice to hear the previous message.
•
Press 3 to delete the playing message.
•
Press OFF to stop the playback.
•
Press to switch between the speakerphone and the handset earpiece.
•
Only one device can access the answering system at a time.
51
Page 56
Answering system operation
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.
Press MENU when the phone is not in use.
1.
Press or to scroll to Answering sys. Press SELECT.
2.
Press or to scroll to Delete all old, then press SELECT. The handset shows
3.
Delete all msg?
Press SELECT again to conrm. The handset displays Deleting...
4.
then No old messages and then returns to the previous menu. You hear a
conrmation tone.
Record, play and delete memos
Memos are your own recorded messages used as reminders for yourself or
others using the same answering system. You can record your own memos using
the handset. Play and delete them in the same way as incoming messages (see
Message playback on page 51).
To record a memo:
Press MENU when the phone is not in use.
1.
Press or to scroll to Answering sys, then press SELECT.
2.
Press or to scroll to Record memo, then press SELECT.
3.
The system announces, “Record after the tone. Press 5 when you are done.”
4.
After the tone, speak towards the microphone.
Press 5 to stop recording. The system announces, “Recorded.”
5.
“Memory is full” is announced if you record a memo when the memory is full.
•
Each memo can be up to three minutes in length.
•
Memos shorter than two seconds are not recorded.
•
52
Page 57
Answering system operation
Remote access
A two-digit security code is required to access the answering system remotely from
any touch-tone telephone. The preset code is 19. See Remote access code on
page 46 to change it.
Dial your telephone number from any touch-tone telephone.
1.
When the system plays your announcement, enter the two-digit security code.
2.
You can enter one of the following remote commands.
3.
Command Description
1
2
3
33
4
5
*5
6
*7
8
0
Play all messages.
Play new messages.
Delete the current message (during playback).
Delete all old messages.
Repeat the current message (during playback).
Stop.
Hear a list of remote commands.
Skip to the next message (during playback).
Record a new announcement.
End the call.
Turn the answering system on or off.
Hang up or press 8 to end the call.
4.
If you do not press any keys after you enter the remote access code, all new
•
messages play. If there are no new messages, all old messages play.
Once the new messages have played, the telephone announces the help menu
•
options. If you do not press any key within 20 seconds, the remote access call
automatically disconnects.
When the answering system is turned off, the telephone answers after 10 rings,
•
and announces, “Please enter your remote access code.”
When the answering system memory is full, the telephone announces,
•
“Memory is full. Enter the remote access code.”
53
Page 58
Appendix
Expand your telephone system
The cordless handset provided within your product package is already registered
as HANDSET 1.
This telephone system accommodates up to ve handsets. You can add new
handsets (LS6005/LS6005-13/LS6005-15/LS6500-16/LS6005-17, purchased
separately) to your telephone base. Each new handset must be registered with the
telephone base before use. Additional handsets registered to the telephone system
are assigned numbers in the sequential order.
Add and register a handset
When rst purchased, each expansion handset alternately shows To register HS...
and ...see manual. The new handset should be charged without interruption for
at least 30 minutes before registering it to the telephone base.
To register a handset:
At the bottom of the telephone base, press and hold /FIND HANDSET for about
1.
four seconds until it shows Registering...
On the cordless handset, press then it shows Registering... Both the
2.
telephone base and cordless handset show Registered and you hear a beep
when the registration process completes. The registration process takes about
60 seconds to complete.
If registration fails, the handset displays Failed. Try the registration process again.
You cannot register a handset if any other system handset is in use.
•
If you have not set the date and time for the telephone system, the handset will
•
prompt you to set the date and time after it is registered to the base. To skip
setting, press CANCEL.
54
Page 59
Appendix
Deregister handsets
If you want to replace a handset, or reassign the designated handset number of
a registered handset, you must deregister all handsets that are registered to the
telephone base. Then register each handset individually.
To make deregistration easier, read all of the instructions on this page before
you begin.
To deregister all handsets:
Press and hold /FIND HANDSET on the telephone base for about 10 seconds
1.
until the telephone base displays De-Register?
Immediately press /FIND HANDSET again. The telephone base displays
2.
Please wait and you hear a conrmation tone.
All handsets alternately show To register HS... and ...see manual when the
3.
deregistration process completes. The deregistration process takes about
10 seconds to complete.
To register the handset(s) to the telephone base again, follow the registration
instructions on the previous page.
You cannot deregister all handsets if any other system handset is in use.
•
If deregistration fails, you may need to reset the system and try again. To reset,
•
unplug the power from the telephone base and plug it back in.
Even if the battery is depleted, you can still deregister all handsets by following
•
the steps above. After the handset is charged for at least 10 minutes, the handset
alternately shows To register HS... and ...see manual.
55
Page 60
Appendix
Screen messages
Call log empty
Calling base
Calling HS X
Contact deleted
Directory empty
Directory full
Ended
Failed
HS X is calling
Incoming call
Intercom
Intercom ended
Intercom to
Line in use
Low battery
Microphone on
Muted
New voicemail
No battery
No line
Not available
Number repeated
Out of range or
no pwr at base
Phone
Put in charger
There are no caller ID log entries.
The handset is calling the telephone base (for intercom calls).
The handset is transferring an outside call to the telephone base.
The handset is calling another system handset.
A directory entry is deleted.
There are no directory entries.
The directory is full. You cannot save any new entries unless you delete
some current entries.
You have just ended a call.
The handset fails to register to the telephone base.
Another system handset is calling (for intercom calls).
There is a call coming in.
The system device is on an intercom call.
The intercom call has just ended.
You have started the intercom process, and need to enter the number of
the system deivce you wish to call.
A system device or another telephone on the same line is in use.
The handset battery needs to be recharged.
The mute function is turned off and the other party can hear you.
The microphone is off. The other party cannot hear you.
There are new voicemail messages from your telephone
service provider.
The handset in the telephone base or handset charger has no
battery installed.
There is no telephone line connection.
Someone else is using the directory, caller ID log, or answering system.
The telephone number you have entered is already in the directory.
The telephone base has lost power, or the handset is out of range.
The handset/telephone base is on a call.
The battery is very low. Put the handset in the telephone base for
recharging.
56
Page 61
Appendix
Screen messages
Quiet mode off
Quiet mode on
Rec mem full
Ringer muted
Ringer off
Saved
Speaker
Transferred
Unable to call
Unable to save
XX missed calls
XX new messages
** Paging **
The quiet mode is off.
The quiet mode is on.
The system recording time is full.
The ringer is off temporarily during an incoming call.
The ringer is turned off.
Your selection has been saved.
The speakerphone is in use.
You have transferred an outside call to another system device.
The handset is out of range while on a call.
Failed phone call (the telephone line is in use).
Failed intercom or conference call (there are already two handsets
being used).
You tried to save a caller ID entry with no caller ID information.
There are new calls in the caller ID log.
There are new messages in the answering system.
The telephone base is paging the handset.
57
Page 62
Appendix
Handset and telephone base indicators
Telephone base lights
CHARGE
Handset icons
The battery icon flashes when the battery is low and needs charging.
The battery icon animates when the battery is charging.
The battery icon becomes solid when the battery is fully charged.
There are new voicemail received from your telephone service provider.
The handset ringer is off.
1/13
ANS ON
ECO
NEW
The message number currently playing and the total number of new
messages recorded.
The answering system is turned on.
The ECO mode activates automatically to reduce power consumption when
the handset is within range from the telephone base.
The caller ID entry you are reviewing is new in the caller ID log.
On when the handset is charging in the telephone base.
On when the telephone base speakerphone is in use.
Flashes when there are new memos or messages in the
answering system.
Telephone base icons
There are new voicemail received from your telephone service provider.
NEW
ANS ON
9
The caller ID entry you are reviewing is new in the caller ID log.
The answering system is turned on.
The message number currently playing or the total number of
messages recorded.
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Battery
It takes up to 11 hours for the battery to be fully charged. When it is fully charged,
you can expect the following performance:
Operation Operating time
While in handset use (talking*) Up to seven hours
While in speakerphone mode (talking*) Up to three hours
While not in use (standby**) Up to five days
* Operating times vary depending on your actual use and the age of the battery.
** Handset is not charging or in use.
The battery needs charging when:
A new battery is installed in the handset.
•
The handset beeps.
•
A battery is properly installed and the screen is blank.
•
Low battery or Put in charger displays on the handset screen.
•
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
Use only the batteries provided or equivalent. To order a replacement, visit our website at
•
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com
or dial 1 (800) 267-7377.
Do not dispose of the batteries in a fire. Check with local waste management codes for
•
special disposal instructions.
Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause
•
burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit with
•
conductive materials.
Charge the batteries provided with or identified for use with this product only in
•
accordance with the instructions and limitations specified in this manual.
Observe proper polarity orientation between the battery and metallic contacts.
•
To prevent fire or shock hazard, do not expose this product to water or any type of moisture.
•
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Troubleshooting
If you have difculty with your telephone, please try the suggestions below.
For customer service, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
•
Make sure you plug the battery connector securely into the cordless handset.
•
Make sure you plug the telephone line cord securely and firmly into the telephone
•
base and the telephone wall jack.
Unplug the electrical power to the telephone base. Wait for approximately
•
15 seconds, then plug it back in. Allow up to one minute for the cordless handset
and telephone base to synchronize.
Charge the battery in the cordless handset for up to 11 hours.
•
If the battery is completely depleted, charge the handset for at least 30 minutes
•
before use (page 4).
Reset the telephone base. Unplug the electrical power. Wait for approximately
•
15 seconds, then plug it back in. Allow up to one minute for the cordless handset
and telephone base to reset.
You may need to purchase a new battery. Please refer to Handset battery
•
installation (page 3) and Handset battery charging (page 4).
Disconnect the telephone base from the telephone wall jack and plug in a
•
working telephone. If the other telephone does not work, the problem is probably
in the wiring or telephone service. Contact your telephone service provider.
There is no dial tone.
Try all the suggestions above.
•
Move the cordless handset closer to the telephone base. You may have moved
•
out of range.
If the previous suggestions do not work, disconnect the telephone base from the
•
telephone jack and connect to a different phone. If there is no dial tone on that
phone either, the problem is in your wiring or telephone service. Contact your
telephone service provider.
Your line cord may be defective. Try installing a new line cord.
•
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Troubleshooting
I cannot dial out.
Try all the suggestions above.
•
Make sure you have a dial tone before dialing. The cordless handset may take a
•
second or two to find the telephone base and produce a dial tone. This is normal.
Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other
•
appliances might cause the phone to not dial out properly. If you cannot eliminate
the background noise, first try muting the cordless handset before dialing, or
dialing from another room with less background noise.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the
•
power adapter into a different, working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You may have moved
•
out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then
•
plug it back in. Allow up to one minute for the cordless handset and telephone
base to reset.
Other electronic products such as HAM radios and other DECT phones can
•
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
Out of range or no pwr at base appears on my cordless handset.
Ensure you plug the telephone base in properly and the power is on.
•
Place the cordless handset closer to the telephone base for synchronization.
•
Move the cordless handset closer to the telephone base. You may have moved
•
out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then
•
plug it back in. Allow up to one minute for the cordless handset and telephone
base to reset.
Other electronic products such as HAM radios and other DECT phones can
•
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
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Troubleshooting
The battery does not charge in the handset, or the handset battery
does not accept charge.
If the cordless handset is in the telephone base and the charge light is not on,
•
refer to The charge light is off (page 64).
Charge the battery in the cordless handset for at least 11 hours. For optimum
•
daily performance, return the cordless handset to the telephone base when not
in use.
If the battery is completely depleted, charge the handset for at least 30 minutes
•
before use (page 4).
You may need to purchase a new battery. Please refer to Handset battery
•
installation (page 3) and Handset battery charging (page 4).
I get noise, static, or weak signals even when I’m near the
telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
•
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (page 2). The filter prevents noise and
caller ID problems as a result of DSL interference. Contact your DSL service
provider for more information about DSL filters.
You may be able to improve the performance of your cordless phone by installing
•
your new telephone base as far as possible from any other existing cordless
telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones can
•
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical
•
outlet. You may experience decreased performance while the microwave oven
is operating.
If you plug your phone in with a modem or a surge protector, plug the phone
•
(or modem/surge protector) into a different location. If this does not solve the
problem, relocate your phone or modem farther apart from one another, or use a
different surge protector.
Relocate your phone to a higher location. The phone may have better reception
•
in a high area.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges may apply).
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Troubleshooting
I experience poor sound quality when using the handset
speakerphone.
For increased sound quality while using the handset speakerphone, place the
•
handset on a flat surface with the dialing keys facing up.
I hear other calls while using my phone.
Disconnect the telephone base from the telephone jack, and plug in a different
•
telephone. If you still hear other calls, call your telephone service provider.
The telephone does not ring when there is an incoming call.
Make sure that the ringer is not off. Refer to Handset ringer volume and
•
Telephone base ringer volume on page 11 in this user’s manual.
Make sure you plug in the telephone line cord securely into the telephone base
•
and the telephone jack. Make sure you plug in the power cord securely.
The cordless handset may be too far from the telephone base.
•
Charge the battery in the cordless handset for at least 11 hours. For optimum
•
daily performance, return the cordless handset to the telephone base when not
in use.
You may have too many extension phones on your telephone line to allow all of
•
them to ring simultaneously. Try unplugging some of the other phones.
The layout of your home or office might be limiting the operating range. Try
•
moving the telephone base to another location, preferably to a higher location.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges may apply).
Test a working phone at the phone jack. If another phone has the same problem,
•
contact your telephone service provider (charges may apply).
Other electronic products such as HAM radios and other DECT phones can
•
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
Remove and install the battery again. Place the cordless handset in the
•
telephone base or handset charger. Wait for the cordless handset to reestablish
its connection with the telephone base. Allow up to one minute for this to
take place.
Your line cord may be defective. Try installing a new line cord.
•
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Appendix
Troubleshooting
My calls cut in and out while I’m using my cordless handset.
Other electronic products such as HAM radios and other DECT phones can
•
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical
•
outlet. You may experience decreased performance while the microwave oven
is operating.
If you plug your phone in with a modem or surge protector, plug the phone
•
(or modem/surge protector) into a different location. If this does not solve the
problem, relocate your phone or modem farther apart from one another, or use
a different surge protector.
Relocate your telephone base to a higher location. The phone may have better
•
reception when installed in a high area.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges may apply).
The charge light is off.
Make sure you plug the power and line cords in correctly and securely.
•
Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to
•
one minute for the cordless handset and telephone base to reset.
Clean the charging contacts on the cordless handset and telephone base each
•
month with a pencil eraser or cloth.
My caller ID isn’t working properly.
Caller ID is a subscription service. You must subscribe to this service from your
•
telephone service provider for this feature to work on your phone.
The caller must be calling from an area that supports caller ID.
•
Both your and your caller’s telephone service providers must use caller ID
•
compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
•
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (page 2). The filter prevents noise and
caller ID problems resulting from DSL interference. Contact your DSL service
provider for more information about DSL filters.
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Appendix
Troubleshooting
My telephone does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features from your telephone
•
service provider. Caller ID feature works only if both you and the caller are in
areas offering caller ID service, and if both telephone service providers use
compatible equipment.
The messages on the answering system are incomplete.
If a caller leaves a very long message, part of it may be lost when the system
•
disconnects the call after the preset recording time.
If the caller pauses for too long, the system stops recording and disconnects
•
the call.
If memory on the answering system becomes full during a message, the system
•
stops recording and disconnects the call.
If the caller’s voice is very soft, the system may stop recording and disconnect
•
the call.
The messages are very difficult to hear.
Tap VOL+ on the telephone base, or press /VOLUME on the cordless handset
•
to increase the listening volume.
The answering system does not answer after the correct number
of rings.
Make sure that the answering system is on. ANS ON should show on the
•
handset and the telephone base.
If toll saver is activated, the number of rings changes to two when you have new
•
messages stored (page 45).
If the memory is full or the system is off, the system will answer after 10 rings.
•
In some cases, the answering system is affected by the ringing system used by
•
your telephone service provider.
If you subscribe to voicemail service, change the number of rings so that your
•
answering system answers before your voicemail answers. To determine how
many rings activate your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting
•
the fax machine. If that solves the problem, consult your fax machine
documentation for information on compatibility with answering systems.
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Troubleshooting
The telephone does not respond to remote commands.
Make sure to enter your remote access code correctly (page 53).
•
Make sure you are calling from a touch-tone phone. When you dial a number,
•
you should hear tones. If you hear clicks, the phone is not a touch-tone
telephone and cannot activate the answering system.
The answering system may not detect the remote access code while your
•
announcement is playing. Try waiting until the announcement is over before
entering the code.
There may be interference on the phone line you are using. Press dialing
•
keys firmly.
The answering system does not record messages.
Make sure the answering system is on. ANS ON should show on the handset and
•
the telephone base.
Make sure the memory of the answering system is not full.
•
If you subscribe to voicemail service, change the number of rings so that your
•
answering system answers before your voicemail answers. To determine how
many rings activate your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting
•
the fax machine. If that solves the problem, consult your fax machine
documentation for information on compatibility with answering systems.
The system announces “Time and day not set.”
You need to reset the system clock (page 13).
•
The outgoing announcement is not clear.
When you record your announcement, make sure you speak in a normal tone of
•
voice, about nine inches from the handset or telephone base.
Make sure there is no background noise (TV, music, etc.) while recording.
•
New voicemail and show and I don’t know why.
Your telephone has both a built-in answering system and voicemail indication. If
•
New voicemail and appear, then your telephone has received a signal from
your telephone service provider that you have a voicemail message waiting for
you to retrieve from them. Contact your telephone service provider for more
information on how to access your voicemail.
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Appendix
Troubleshooting
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail indication.
•
They are independent features and each alerts you to new messages differently.
If you subscribe to voicemail service from your telephone service provider,
contact your telephone service provider for more information on how to access
your voicemail.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
•
Make sure your Internet connection is working properly.
•
Make sure that the software is installed and running for your nontraditional
•
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on
•
your computer. Do not plug into a multiple port USB hub (USB splitter) that is
not powered.
In a few rare instances, the USB port on your computer may not have enough
•
power. In these instances, try using a USB hub with its own external power supply.
If you are using a firewall, it may prevent access to your nontraditional telephone
•
service provider. Contact your service provider for more information.
I accidentally changed the LCD language to French or Spanish, and I
don’t know how to change it back to English.
While the handset is in idle mode, press MENU and then enter 364 .
•
While the handset is on a call, press MENU and then enter 364 . Then press
•
OFF to exit the menu.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, do the following (in the
order listed):
Disconnect the power to the telephone base.
1.
Disconnect the cordless handset battery.
2.
Wait a few minutes.
3.
Connect power to the telephone base.
4.
Install the battery again, and place the cordless handset in the telephone base.
5.
Wait for the cordless handset to reestablish its connection with the telephone
6.
base. Allow up to one minute for this to take place.
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Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of re, electric shock and injury, including the following:
Read and understand all instructions.
1.
Follow all warnings and instructions marked on the product.
2.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use
3.
a damp cloth for cleaning.
Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or
4.
swimming pool, or in a wet basement or shower.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
5.
Slots and openings in the back or bottom of the telephone base and handset are provided for
6.
ventilation. To protect them from overheating, these openings must not be blocked by placing the
product on a soft surface such as a bed, sofa or rug. This product should never be placed near or
over a radiator or heat register. This product should not be placed in any area where proper
ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking label.
7.
If you are not sure of the type of power supply in your home or ofce, consult your dealer or local
power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be
8.
walked on.
Never push objects of any kind into this product through the slots in the telephone base or handset
9.
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any
kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized
10.
service facility. Opening or removing parts of the telephone base or handset other than specied
access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can
cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
11.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under
12.
the following conditions:
When the power supply cord or plug is damaged or frayed.
•
If liquid has been spilled onto the product.
•
If the product has been exposed to rain or water.
•
If the product does not operate normally by following the operating instructions. Adjust only those
•
controls that are covered by the operation instructions. Improper adjustment of other controls
may result in damage and often requires extensive work by an authorized technician to restore
the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged.
•
If the product exhibits a distinct change in performance.
•
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of
13.
electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain
14.
circumstances, a spark may be created when the adapter is plugged into the power outlet, or
when the handset is replaced in its cradle. This is a common event associated with the closing of
any electrical circuit. The user should not plug the phone into a power outlet, and should not put a
charged handset into the cradle, if the phone is located in an environment containing concentrations
of ammable or ame-supporting gases, unless there is adequate ventilation. A spark in such an
environment could create a re or explosion. Such environments might include: medical use of
oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a
leak of natural gas; etc.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
15.
The power adapters are intended to be correctly oriented in a vertical or oor mount position. The
16.
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
SAVE THESE INSTRUCTIONS
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Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
•
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when
•
it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
•
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain
distance - which can vary with the locations of the telephone base and handset, the weather, and the
layout of your home or ofce.
When the handset is out of range, the handset displays Out of range OR No pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect
well when you press . Move closer to the telephone base, then press to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To
improve reception, move closer to the telephone base.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The
ECO mode activates automatically whenever the handset is synchronized with the telephone base.
69
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Appendix
Maintenance
Taking care of your telephone
Your telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you
ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it
with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own
safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only
with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing
in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG
THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone
by the unplugged cords.
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations.
•
Telephone calls are transmitted between the telephone base and the cordless handset by radio
waves, so there is a possibility that the cordless telephone conversations could be intercepted by
radio receiving equipment within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working
•
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is
interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause
•
interference to televisions and VCRs. To minimize or prevent such interference, do not place
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with
•
conducting material such as rings, bracelets and keys. The battery or conductor may overheat and
cause harm. Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do
•
not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
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Appendix
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is
voluntarily participating in an industry program to collect and recycle these batteries at the end of their
useful lives, when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries
into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC
participating in the RBRC® program or at authorized VTech product service centers. Please call
1 (800) 8 BATTERYTM for information on Ni-MH batter y recycling and disposal bans/restrictions in your
area. VTech’s involvement in this program is part of its commitment to protecting our environment and
conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
®
makes it easy for you to drop off the spent battery at local retailers
71
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Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are
intended to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
•
Changes or modications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Privacy of communications may
not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely
held against the ear of the user. The telephone base shall be installed and used such that parts of the
user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches)
or more.
This Class B digital apparatus complies with Canadian ICES-003.
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Appendix
FCC, ACTA and IC regulations
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This
identier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to
a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to
your telephone line and still have them ring when you are called. The REN for this product is encoded
as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3).
In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, contact
your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your telephone
service provider or a qualied installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has
been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone ser vice provider is required to notify you
before interrupting service. If advance notice is not practical, you will be notied as soon as possible.
You will be given the opportunity to correct the problem and the telephone ser vice provider is required
to inform you of your right to le a complaint with the FCC. Your telephone service provider may make
changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of
this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briey explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may cause
undesired operation.
The term ‘’IC:‘’ before the certication/registration number only signies that the Industry Canada
technical specications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of
the maximum number of devices allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to the requirement that the sum of
the RENs of all the devices does not exceed ve.
This product meets the applicable Industry Canada technical specications.
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Appendix
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase
(“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product ”)
are free from defects in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with the Product operating instructions. This
limited warranty extends only to the Consumer for Products purchased and used in the United States of
America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during
the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use
new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a
new or refurbished Product of the same or similar design. We will retain defective parts, modules, or
equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech
will return the repaired or replacement Products to you in working condition. You should expect the
repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If
VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this
limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from
the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original
one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
Product that has been subjected to misuse, accident, shipping or other physical damage, improper
1.
installation, abnormal operation or handling, neglect, inundation, re, water or other liquid intrusion; or
Product that has been damaged due to repair, alteration or modication by anyone other than an
2.
authorized service representative of VTech; or
Product to the extent that the problem experienced is caused by signal conditions, network
3.
reliability, or cable or antenna systems; or
Product to the extent that the problem is caused by use with non-VTech accessories; or
4.
Product whose warranty/quality stickers, product serial number plates or electronic serial numbers
5.
have been removed, altered or rendered illegible; or
Product purchased, used, ser viced, or shipped for repair from outside the United States of America
6.
or Canada, or used for commercial or institutional purposes (including but not limited to Products
used for rental purposes); or
Product returned without a valid proof of purchase (see item 2 on the next page); or
7.
Charges for installation or set up, adjustment of customer controls, and installation or repair of
8.
systems outside the unit.
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Appendix
Limited warranty
How do you get warranty service?
To obtain warranty service in the United States of America, please visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or
dial 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls
and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of the
Product(s) to the service location. VTech will return repaired or replaced Product under this limited
warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage
or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you
authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and
return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to the VTech service location
1.
along with a description of the malfunction or difculty; and
Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product
2.
model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.
3.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all
other written or oral communications related to this Product. VTech provides no other warranties for
this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product.
There are no other express warranties. No one is authorized to make modications to this limited
warranty and you should not rely on any such modication.
State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have other
rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and merchantability
(an unwritten warranty that the Product is t for ordinary use) are limited to one year from the date of
purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special,
incidental, consequential, or similar damages (including, but not limited to lost prots or revenue,
inability to use the Product or other associated equipment, the cost of substitute equipment, and
claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
Please retain your original sales receipt as proof of purchase.
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Appendix
Technical specications
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary
Power requirements Handset: 2.4V Ni-MH battery
Memory Directory: 50 memory locations; up to 30 digits and 15 characters
Telephone base: 1921.536-1928.448 MHz
according to environmental conditions at the time of use.
Telephone base: 6V DC @ 400mA
Caller ID log: 50 memory locations; up to 24 digits and 15 characters
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Index
A
Add a directory entry 30–31
Add a handset 54
Alphabetical search 32
Announcement 43
Answer a call 20
Answer on/off 44
Auto answer 18
B
Base layout 5–7
Battery 3, 4, 59
C
Call screening 45, 49
Call transfer 25
Call waiting 21
Caller ID log 38
Caller ID log messages 42
Chain dialing 22
Charging 4
Clock 13
D
Date and time 13
Delete a caller ID log entry 42
Delete a directory entry 34
Deregister handsets 55
Dial a caller ID log entry 41
Dial a directory entry 33
Dialing options 40
Dial mode 17
Directory 29–36
DSL lter 2
E
ECO mode 69
Edit a directory entry 33
End a call 20
F
FCC, ACTA and IC regulations 72–73
Find handset 23
Flash 21
H
Handset battery charging 4
Handset battery installation 3
Handset icons 58
Handset layout 8–9
Handset locator 23
Home area code 17
I
Icons 58
Important safety instructions 68
Installation 2
Installation (battery) 3
Installation (telephone base) 2
Intercom 27, 28
J
Join a call 26
K
Key tone 16
L
Language 14
Lights 58
Limited warranty 74–75
M
Maintenance 70
Make a call 19
Memo 52
Menu 10
Message playback 51
Missed call indicator 39
Mute 21
N
Number of rings 45
O
Operating range 69
Options during message playback 51
P
Parts checklist 1
Precautions for users of implanted cardiac
pacemakers 69
Predial 19
Q
Quiet mode 12
R
Redial 24
Register a handset 54
Remote access 53
Remote access code 46
Review the caller ID log 39
Ringer tone 11
Ringer volume 11
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Page 82
Index
S
Safety instructions 68
Save a caller ID log entry 41
Screen messages 42, 56
Share a call 26
Speakerphone 19, 20
T
Technical specications 76
Telephone base layout 5–7
Telephone base lights 58
Temporary ringer silencing 21
Temporary tone dialing 22
Transfer a call 25
Troubleshooting 60–67
U
Using the menu 10
V
Voicemail 15, 16, 23, 48
Voicemail indicators 16
Volume 11, 20, 51
W
Warranty 74–75
Website 23
78
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
VTech is the registered trademark of VTech Holdings Limited.
Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Version 1 09/12.
91-006037-010-100
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