Index ................................................................................46
ii
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Important! Before using this telephone, you
must read the Important safety instruc-
tions on page 42 of this manual.
NEED HELP?
This manual has all the feature operations and troubleshooting you need to install
and operate your new VTech telephone. Please take the time to review thoroughly
to ensure proper installation of this VTech innovative and feature rich product.
You can also visit our website at www.vtechphones.com for support,
shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com.
Parts checklist
• Handsets (2)
• Telephone base
• Base power adapter
• Charger power adapter
• Charger
• Desk/wall mount bracket
• Batteries (2)
• Battery covers (2)
• Belt clips (2)
• Telephone line cord
• User’s manual
To p u rc h a s e r e pl a c em e n t
batteries, visit us on the web at
www.vtechphones.com or call us at
1-800-595-9511. In Canada, go to
www.vtechcanada.com or call us at
1-800-267-7377.
Handsets (2)
Telep hon e b ase
w i t h d e s k /w a l l
mount bracker
Charger power adapter
Base power adapter
Getting started
• Important!
Before using
this telephone,
please read
Impor tant safety
instructions on
page 42.
Battery covers (2)
Batteries (2)
www.vtechphones.com
Charger
Telephone
line cord
Belt clips (2)
User’s manual
1
• Install the telephone
base away from
electronic equipment
such as personal
computers,
television sets or
microwave ovens.
Avoid excessive
heat, cold, dust or
moisture.
• Connect the power
and telephone
line cords to the
underside of the
base as illustrated.
• Plug the AC adapter
into an electrical
outlet. Connect the
telephone line cord
to the wall jack.
• This power unit
is intended to be
correctly orientated
in a vertical or oor
mount position.
The prongs are not
designed to hold
the plug in place if
it is plugged into a
ceiling or an under
the table/cabinet
outlet.
2
Installation
Connect power and telephone line cords
Install the telephone base and the charger as shown below. Choose a central location within the home,
away from any electronic equipment and appliances such as personal computers, computer routers,
television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture.
Plug the telephone line cord
into a telephone jack.
Modular
telephone jack
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Standard
electrical outlet
Installation
Choose location
For maximum performance of your
cordless telephone system:
1. Choose a central location for your
telephone base.
2. Install your telephone base and
extension handsets away from
electronic equipment, such as
personal computers, television
sets and microwave ovens.
3. In locations where there are
multiple cordless telephones,
separate the telephone bases as
much as possible.
4. Install your telephone equipment
away from heat sources and
sunlight.
5. Avoid excessive moisture, dust
or extreme cold.
1
2
Install handset battery
a) Align the two holes in the plug with the socket pins in the
handset battery compartment, matching the red and black
wires to the color-coded label. Snap the plug into place.
Put the battery into the compartment.
b)
Place the battery in the compartment with the wires tucked
inside.
c) Replace cover by sliding it up into place.
d) Place the handset in its base when not in use to ensure
maximum daily performance.
Getting started
• Use only the
provided VTech
battery, or equivalent.
• To purchase
replacement
batteries, visit us
on the web at www.
vtechphones.
com or call us at
1-800-595-9511. In
Canada, go to www.
vtechcanada.com or
call us at 1-800-267-
7377.
www.vtechphones.com
3
Installation
Wall mounting bracket installation (optional)
Your telephone base comes with the wall mounting/desktop bracket installed, ready for desktop use. If you
prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone
wall plate. For wall mounting, follow these instructions:
• First, insert the lower portion tabs of the wall mounting/desktop bracket into the lower grooves in
the telephone base, then snap the upper portion tabs of the bracket into place.
• Mount the telephone base on the wall by positioning it so the mounting studs will t into the holes
on the telephone base and wall mounting/desktop bracket. Slide the telephone base down on the
mounting studs until it locks into place.
To remove the bracket, press both upper portion tabs rmly inward and pull the bracket downward
•
until it release from the grooves.
upper portion tab
lower portion tab
lower groove
Desk/table bracket installation
To place your telephone base on a desk or table, insert the
wall mounting/desktop bracket.
Insert the lower portion tabs of the bracket into the upper
•
grooves of the telephone base.
• Snap the upper portion tabs of the bracket into place.
To remove the bracket, press both upper portion tabs
•
firmly inward and pull the bracket upward until it is
released from the grooves.
upper grooves
4
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Installation
Check for dial tone
After the batteries are charged, pick up the handset and press TALK /FLASH; you should hear a dial
tone. If you do not, refer to the Troubleshooting section in the back of this user’s manual.
Charge the handset battery
If battery power is low, NEEDS RECHARGING will appear on the handset. Charge the battery for
at least 16 hours the rst time.
Language
• Press PROG, then press or
• The current setting blinks. Press or
Espanol, Francais).
• Press SELECT to save your selection.
Set the dial mode
If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you
have pulse (rotary) service, you’ll need to change the dial mode.
• Press PROG.
• Press or until the screen displaysuntil the screen displays DIAL MODE: and the current setting.
• Press SELECT. The current setting blinks.
• Press or to selectto select TONE or PULSE.
• Press SELECT to save.
Set handset date and time
If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming
call. If you do not have caller ID service, you can set the date and time manually:
• Press PROG, then press or until DATE/TIME is displayed.
• Press SELECT. The month is ashing. Press or until the screen displays the correct month.
• Press SELECT. The day is ashing. Press or until the screen displays the correct day.
• Press SELECT. The hour is ashing. Press or until the screen displays the correct hour.
until LANGUAGE is displayed. Press SELECT.
until the screen displays the correct language (English,
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Getting started
• If the phone will
not be used for a
long period of time,
remove the battery
to prevent battery
damage.
• If you have any
trouble installing
your phone, please
visit our website at
www.vtechphones.
com. In Canada go to
www.vtechcanada.
com.
5
• In the event the
battery loses all
of its power or is
removed, the time
setting will be lost.
Installation
• Press SELECT. The minute is ashing. Press or
• Press SELECT. AM or PM is flashing. Press
SELECT.
Handset ringer style/battery save
You can select from four different handset ringer styles, or turn the ringer off and extend the
battery life.
1. With the handset in idle (off) mode, press PROG.
2. Press or
3. Press SELECT. The current setting blinks, and you will hear a sample of the ring.
4. Press
5. Press SELECT to choose the displayed ringer setting.
until the screen displays RINGER: and the current setting.
to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.
or
If you subscribe to DSL service:
If you receive high speed internet service through your phone line (commonly referred to as DSL)
and you are experiencing interference during conversations and/or your caller ID features aren’t
functioning properly, install a DSL lter to the telephone line between the telephone base and the
telephone line jack. Contact your DSL provider to obtain a DSL lter.
until the screen displays the correct minute.
or
to choose be
To single telephone jack
(RJ11C)
tween AM or PM. Press
Telephone line cord
6
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DSL lter (For DSL users)
Installation
Belt clip (optional)
Getting started
To attach
To remove
www.vtechphones.com
7
Telephone operation
Handset layout
1. TALK
2. FLASH
3. CHAN (channel)
4. REMOVE
5. Answer a call
6. /CID VOL-
/VOL+
7. SELECT
8. OFF
9. REDIAL/PAUSE
10. PROG (program)
1,2
5
6
8
7
3,4
9
10
8
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Telephone operation
Telephone base layout
11. CHARGE/IN USE
12. Message waiting indicator
13. FIND HANDSET
Basic operation
11
12
13
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9
• Whenever the
phone is in use,
call timer will be
shown at the top
right corner.
Telephone operation
Handset operation
Making Calls
• Press TALK/FLASH, then dial the number.
— OR —
Dial the number (press then press CHAN/REMOVE to backspace), then press TALK/FLASH.
• To answer a call, press TALK/FLASH.
• To end a call, press OFF.
Ending calls
• Press OFF to end your call.
— OR —
Put the handset on the telephone base or charger to end your call.
Answering calls
• Press any key to answer a call (except OFF, or ).
FLASH
• During a call, press TALK/FLASH to receive an incoming call, if call waiting is activated.
CHAN
• Press CHAN to switch to a clear channel while on a call.
REMOVE
• When viewing the call log, press to delete the current record displayed. While handset is in idle
mode, press and hold to delete all records in the call log.
/CID VOL- and /VOL+
/CID VOL-
• While on a call, press to decrease the volume. A double beep will sound when you reach the
lowest setting.
10
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Telephone operation
• While phone is not in use, press to display caller ID information.
• While entering names or numbers into memor y, press then press CHAN /REMOVE to delete
last character entered.
/VOL+
• While on a call, press to increase the volume. A double beep will sound when you reach the highest
setting.
• While phone is not in use, press to display directory entries.
• While entering names, press twice to add a space.
SELECT
• Press to conrm an entry of operation, or to select highlighted item from menu.
OFF
• During a call, press to hang up. While using menu, press to cancel an operation or exit the menu
display
REDIAL /PAUSE
• Press to view redial number. Press it again to delete the redial number. Press to insert a dialing
pause while entering a number.
PROG
• With the handset in idle (on-hook), press to enter the program setting mode.
Volume
• During a call, press or
to adjust the listening volume to a comfortable level.
Basic operation
www.vtechphones.com
11
• During a page, if
you press OFF on
a handset, it will
cancel the page on
that handset only,
the other handset
will continue to page
for 60 seconds.
Telephone operation
Telephone base operation
CHARGE/IN USE
• Flashes slowly when the handset is in use.
• Glows steadily when the handset is charging in its base.
• Flashes in unison with an incoming call.
Voice mail indicator
• If you subscribe to telephone company voice mail with a visual message waiting signal, this light
ashes, NEW VOICEMAIL and an icon will also display on the handset screen when you have
voice mail waiting.
FIND HANDSET
• Press to page the handset. Press again, press OFF on handset, or place handset in the telephone
base to cancel the page.
12
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Telephone operation
Language
• Press PROG, then press or until LANGUAGE is displayed. Press SELECT.
• The current setting blinks. Press or until the screen displays the correct language (English,
Espanol, Francais).
• Press SELECT to save your selection.
Set dial mode
If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you
have pulse (rotary) service, you’ll need to change the dial mode.
• Press PROG.
• Press or until the screen displays DIAL MODE: and the current setting.
• Press SELECT. The current setting blinks.
• Press or to select TONE or PULSE.
• Press SELECT to save.
Set handset date and time
If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming
call. If you do not have caller ID service, you can set the date and time manually:
• Press PROG, then press or until DATE/TIME is displayed. Press SELECT.
• The month is ashing. Press or until the screen displays the correct month. Press SELECT.
• The day is ashing. Press or until the screen displays the correct day. Press SELECT.
• The hour is ashing. Press or until the screen displays the correct hour. Press SELECT.
• The minute is ashing. Press or until the screen displays the correct minute. Press
SELECT.
• AM or PMis ashing. Press or to choose between AM or PM. Press SELECT.
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Basic operation
13
Telephone operation
Check for dial tone
After the batteries are charged, pick up the handset and press TALK /FLASH; you should hear a dial
tone. If you do not, refer to the Troubleshooting section in the back of this user’s manual.
Charge the handset battery
The battery may have enough power to allow for short calls. If the battery power is low, NEEDS
RECHARGING will appear on the handset screen. For best performance charge the battery for at
least 16 hours the rst time.
Handset ringer style/battery save
You can select from four different handset ringer styles, or turn the ringer off and extend the
battery life.
1. With the handset in idle (off) mode, press PROG.
2. Press or
3. Press SELECT. The current setting blinks, and you will hear a sample of the ring.
4. Press or
5. Press SELECT to choose the displayed ringer setting.
Set ringer volume
You can select from two different handset ringer volume, or turn the ringer off.
1. Begin with the handset in idle (off) mode.
2. Press and hold or until the screen displays OFF LOW HIGH.
3. The current setting blinks, and you will hear a sample of the ring volume.
4. Press or to select ringer volume: OFF/LOW/HIGH. You will hear a sample of each ring tone.
5. Press SELECT to choose the displayed ringer setting.
until the screen displays RINGER: and the current setting.
to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.
14
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Telephone operation
SELECT
Temporary tone dialing
If you have pulse (rotary) dialing, you can change from
dial pulse to touch tone dialing by pressing TONE*. This
is useful if you need to send touch tone signals for access
to telephone banking or long distance services.
1. Press TALK/FLASH.
2. Press TONE*.
3. Dial the number.
4. When you end the call by pressing OFF, the phone
automatically returns to pulse dialing.
Headset jack
You can use this telephone handsfree when you install
any VTech 2.5 mm headset, purchased separately.
Plug the headset into the jack located on the right side
of the handset (under the small rubber ap). Do not force
the connection, but make sure the plug ts securely.
To purchase a headset, visit us on the web at www.
vtechph ones.com or call u s at 1- 80 0-595-9511. In
Canada, go to www.vtechcanada.com or call us at 1800-267-7377.
• The temporary tone
feature is useful if you
need to send touch
tone signals for access
to telephone banking
or long distance
services.
Basic operation
www.vtechphones.com
15
• For clearer reception
while on a call, press
the CHAN button
until any interference
is eliminated.
• Turning off the
voice mail indicator
only turns off the
NEW VOICEMAI L
message on all
handsets; it does
not delete your voice
mail message(s).
Use this feature
when the phone
indicates there is
voice mail when
you have none, or
you have accessed
your voice mail from
a different phone
line (while away
from home). If there
actually is a new
voice mail message,
your local telephone
company will
continue to send the
signal to turn on the
NEW VOICEMAI L
message.
16
Telephone operation
Operating range
Th i s cor dles s tel e phon e oper ate s wit h in th e maxi m um po wer allo wed by the Fede r al
Communications Commission (FCC). Even so, this handset and telephone base can communicate
over only a certain distance — which can vary with the locations of the telephone base and handset,
the weather, and the construction of your home or ofce.
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call
might not connect when you press TALK/FLASH. Move closer to the telephone base, then press
TALK/FLASH to answer the call.
If you move out of range during a phone conversation, you might hear noise or interference. To improve
reception, move closer to the telephone base.
If you move out of range without pressing OFF, your phone will be left off the hook. To hang up
properly, walk back into range, periodically pressing OFF.
New voice mail
Your phone is designed to work with most local and regional telephone service provider’s voice
messaging systems, providing alerts on both the handset and telephone base when new messages
come in.
Voice messaging is subscription ser vice, available through most service providers, for a monthly
fee. Contact your local telephone company for more information.
When a caller leaves a message in your voice mailbox, the VOICEMAIL light on the telephone base
will ash. In addition, the handset will display:
NEW VOICEMAIL
5:40PM5/01
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Telephone operation
Clear voice mail alert
If after you review your message(s) your message waiting alert does not go off, you may manually
turn it off by:
1. Press PROG.
2. Press or
3. Press SELECT, the screen displays:
CLEAR? YES
4. Press or
5. Press SELECT to choose the desired setting. You’ll hear a conrmation tone.
Call transfer
An external call can be forwarded from one handset (HS1) to the other handset (HS2) by following
these steps:
1. While on a call, press SELECT on HS1 to forward the call to HS2.
HS1 will show: HS2 will ring and show:
2. Press TALK/FLASH on HS2 to answer the forwarded call. HS1 will return to the idle mode.
until screen displays CLR VOICEMAIL.
to select YES or NO.
TRANSFERRED CALLCALL TRANSFERRED
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• Only one handset
can be on a call at a
time. For example,
if HS1 is on a call
and HS2 presses the
TALK/FLASH button,
OTHER HANDSE T
ON OR OUT OF
RANGE will display.
• If the HS2 cannot
be found, HS1 will
emit an error tone
and continue the call
automatically. Before
HS2 answers, HS1
can press TALK/FLASH to cancel the
forward function and
continue the external
call.
• If HS2 doesn’t
respond within 30
seconds, HS1 will
start ringing until
TALK/FLASH is
pressed to pick up the
returned call. If it is
not answered within
another 30 seconds,
the external call will
end automatically.
Basic operation
17
• Press OFF at any
time to exit the
directory.
• When the memory
is full the screen
will display
MEMORY FULL,
an error tone
sounds and you
will not be able
to store a new
number until you
delete a stored
number to make
room for another
entry.
• If the director y isIf the directory is
empty and you
try to access it,
DIRECTORY
EMPT Y will show
on the screen.
• When you reachWhen you reach
the end of the list
in the directory,
END OF LIST will
be shown on the
screen.
Directory
Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up
to 15 characters for the name and 24 digits for the number in each location) in the handset.
Store a directory entry
1. Press PROG. The screen displays DIRECTORY.
2. Press SELECT. The screen displays ENTER NAME.
3. Using the chart below, enter up to 15 characters for the name you’re storing with the number.
Press then press CHAN/REMOVE to backspace and make corrections; press to advance or
press it twice to add a space.
Characters by number of key presses
Dial KeyOnceTwice3 Times4 Times5 Times6 Times
1
2
3
4
5
6
7
8
9
0
*
#
4. When you nish entering the name, press SELECT or PROG. The screen displays
ENTER NUMBER.
1
ABC2
DEF3
GHI4
JKL5
MNO6
PQRS7
TUV8
WXYZ9
0
*
&‘,-.#
18
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Directory
5. Enter the telephone number. Press
then press CHAN/REMOVE
Press REDIAL/PAUSE to store a pause (a P will be shown) if necessary.
— OR —
Press REDIAL/PAUSE to display the last number dialed from this handset.
6. Press SELECT or PROG. The screen displays DISTINCT RING?and the current setting.
7. Press or to choose Y (yes) if you wish the phone to aler t you to calls from this number by
changing to a distinctive ringer after the rst ring. Choose N for a normal ringer.
8. Press SELECT or PROGto conrm. If you chose Y in Step 7, a will be displayed with the
director y entry.
Edit a directory entry
1. Press . The screen displays DIRECTORY.
2. Press or to scroll alphabetically through entries stored in directory.
— OR —
Press the dial pad key for the rst letter of the entry you want to edit.
3. When the screen displays the entry you want to edit, press SELECT. Then press or until
EDIT ashes.
SPEED EDIT ERASE
8005959511
4. Press SELECT. The screen displays the name and number. The cursor appears at the beginning
of the name. Use , and the dial pad keys to edit the name. Press SELECT to conrm and move
on to edit the number. Press
Press SELECT to conrm and move to edit the distinctive ring setting.
5. Press SELECT to save the edited information.
then press CHAN/REMOVE
to backspace and make corrections.
to backspace and make corrections.
• When using the
dial pad key(s)
to search for a
directory entr y
and there is not
an entry for that
letter, NO DATA
will display on the
handset.
• Each handset
directory is
independent of the
other handsets. If
you make entries
or changes to the
directory of one
handset they will
not be reected in
the other handsets.
Basic operation
www.vtechphones.com
19
Directory
Erase a directory entry
1. Press . The screen displaysDIRECTORY.
2. Press or to scroll alphabetically through entries stored in directory.
— OR —
Press the dial pad key for the rst letter of the entry you want to delete.
3. When the screen displays the entry you want to delete, press SELECT. Then press or until
ERASE ashes.
SPEED EDIT ERASE
8005959511
4. Press SELECT. The screen displays ERASE NO YES and the number. The current choice
ashes.
5. Press until YES ashes.
6. Press SELECT. You’ll hear a conrmation beep.
Move a directory entry to the speed dial
1. Press . The screen displays DIRECTORY.
2. Press or to scroll alphabetically through entries stored in directory.
— OR —
Press the dial pad key for the rst letter of the entry you want to move.
3. When the screen displays the entry you want to move, press SELECT. Then press or until
SPEED ashes.
SPEED EDIT ERASE
8005959511
20
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Directory
4. Press SELECT. The screen displays ENTER 1-9.
5. Press the key (1-9) to move this entry from the normal director y to the speed dial memory and
assign the memory location. You’ll hear a conrmation beep. A memory location number (1
through 9) will be displayed with this entry.
Dial a directory number
1. Press . The screen displays DIRECTORY.
2. Press or to scroll alphabetically through entries stored in directory.
— OR —
Press the dial pad key for the rst letter of the entry you want to dial.
3. When the screen displays the entry you want to dial, press TALK/FLASH.
Basic operation
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21
• The entries you stored
in speed dial memory
will be marked with
01 through 09 in the
telephone directory.
• Press OFF at any
time to exit speed
dial mode.
• When memory is full
the screen displays
MEMORY FULL, an
error tone sounds,
and you cannot
store a new number
until you delete a
record in speed
dial memory or the
directory.
• If the locations is
not empty, your new
entry will be stored
in place of the old
and the entry will be
moved to a directory
location.
• The entries you
stored in the speed
dial/directory are
independent from
other handset.
22
Speed dial
Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each
location) into the speed dial memory locations you assign (1 through 9). You can also store telephone
numbers with names alphabetically in the directory. See the Directory section for instructions.
Store a speed dial entry
1. Press PROG on the handset.
2. Press
3. Press SELECT. The screen displays ENTER 1-9.
4. Press the key (1 through 9) for the memory location where you want to store this entry. The screen
displays ENTER NAME.
5. Using the chart below, enter up to 15 characters for the name you’re storing with the number. An
error tone will sound if you try to enter more than 15 characters. Press
to backspace and make corrections; press
Dial KeyOnceTwice3 Times4 Times5 Times6 Times
until the screen displays SPEED DIAL.
or
Characters by number of key presses
1
2
3
4
5
6
7
8
9
0
*
#
1
ABC2
DEF3
GHI4
JKL5
MNO6
PQRS7
TUV8
WXYZ9
0
*
&‘,-.#
www.vtechphones.com
to advance or press it twice to add a space.
then press CHAN/REMOVE
Speed dial
6. When you nish entering the name, press SELECT or PROG. The screen displays ENTER
NUMBER.
7. Enter the telephone number. Press then press CHAN/REMOVE to backspace and make
corrections. Press REDIAL /PAUSE to store pauses in the dialing sequence.
-OR-
Press REDIAL/PAUSEto display the last number dialed from this phone.
8. Press SELECT or PROG to store your entry. The screen displays DISTINCT RING? and the
current setting.
9. Press or
from this number by changing to a distinctive ringing pattern after the rst ring. Choose N for a
normal ringing pattern.
10. Press SELECT or PROG to conrm your selection. If you chose Y, a will be displayed with the
speed dial entry.
Edit a speed dial entry
1. Press and hold the memory location key (1 through 9) of the entry you wish to edit.
2. When the screen displays the entry you want to edit, press SELECT. Then press or until
EDIT ashes.
3. Press SELECT. The screen displays the name and number. The cursor appears at the beginning
of the name. Use , and the dial pad keys to edit the name. Press SELECT to move on to edit the
number. Use then press CHAN/REMOVE to backspace and make corrections. Press SELECT
to move to edit the distinctive ring setting.
4. Press SELECT to save the edited information.
to change the setting. Choose Y (for yes) if you wish the phone to alert you to calls
SPEED EDIT ERASE
8005959511
01
Basic operation
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23
Speed dial
Delete a speed dial entry
1. Press and hold the speed dial location key (1 through 9) of the entry you wish to delete.
2. When the screen displays the entry you want to delete, press SELECT. Then press or until
ERASE ashes.
SPEED EDIT ERASE
8005959511
01
3. Press SELECT. The screen displays ERASE NO YES and the number.
4. Press until YES ashes.
5. Press SELECT. You’ll hear a conrmation beep.
Dial a speed dial number
1. Press and hold the speed dial location key (1 through 9) of the entry you wish to dial.
2. Press TALK/FLASH to dial the displayed memory number.
Reassign locations in speed dial
1. Press and hold the speed dial location key (1 through 9) of the entry you want to reassign.
2. When the screen displays the entry you want to reassign, press SELECT. Then press or
until SPEED ashes.
SPEED EDIT ERASE
8005959511
01
3. Press SELECT. The screen displays ENTER 1-9.
4. Press the keys (1 through 9) to reassign this entry into another memory location. You’ll hear a
conrmation beep.
24
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Caller ID
Your phone has a caller ID (CID) with call waiting feature that works with service from your local
phone ser vice provider. Caller ID with call waiting lets you see who’s calling before you answer the
phone, even when you’re on another call.
You may need to change your phone service to use this feature. Contact your phone service provider
if
:
• You have both caller ID and call waiting, but as separate services (you may need combined
service)
• You have only caller ID service, or only call waiting service.
• You don’t subscribe to any caller ID or call waiting services.
You can use this product with regular caller ID service, and you can use this product’s other features
without subscribing to either caller ID or combined caller ID with call waiting service.
There are fees for caller ID services, and they may not be available in all areas.
This product can provide information only if both you and the caller are in areas offering caller ID
service, and if both telephone companies use compatible equipment.
Basic operation
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25
• If you answer
a call before
the information
appears on the
screen, it will
not be in the call
history.
• Press OFF at
any time to exit
call history.
Caller ID
Caller’s telephone number
Caller’s name
Time of call
Indicate whether the
record is new or not
About call history (caller ID)
Your phone can store up to 45 calls in its caller ID (CID) memory. When the memory is full, the oldest
call will automatically be deleted to make room for new incoming call information.
For each call that comes in, the screen displays the following information between the rst and second rings:
• Your caller’s name (15 letters are sent by your telephone company).
• The caller’s area code and telephone number.
• The time and date of the call.
• The repeat tag (*) in the upper right corner, indicating the party has called more than once.
Review call history
1. Press (CID) to enter call history viewing mode.
2. Press or to scroll through records in call history.
This party has called
more than once
Position of call in call
history
Date of call
26
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Caller ID
Delete records from call history
Delete a specic call
1. Locate the record you want to delete from call histor y.
2. Press the REMOVE key. You’ll hear a conrmation beep.
Delete all calls
1. With the handset in idle (off) mode, press and hold the REMOVE key. The screen displays ERASE
ALL NO YES. The current choice ashes.
2. Press until YES ashes.
3. Press SELECT. You’ll hear a conrmation beep.
Dial a displayed number
1. Locate the record in call history that you want to dial.
2.
Although the call log entries you receive are 10 digits, (the area plus the 7-digit number,) in some
areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area
code plus the seven digits. You can change the number of digits that you dial or store from the call
log. While reviewing the call log, press # repeatedly to display these dialing options for local and
long distance numbers before dialing or saving the telephone number. See an example below.
595-9511
1-595-9511
1-800-595-9511
3. Press SELECT. Press or until DIAL ashes.
4. Press SELECT. The number is automatically dialed.
— OR —
When the number is correctly displayed for dialing, press TALK/FLASH.
Store a call history record in the directory
1. Locate the record in the call history you want to store in the directory.
800-595-9511
• Caller ID numbers
may appear with an
area code that may
not be required
for local calls, or
without a 1 that
may be needed
for long distance
calls. If the number
displayed is not in
the correct format,
press # repeatedly
to see the different
dialing options. You
can choose to dial
with or without the
area code and with
or without the 1.
Basic operation
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27
• Caller ID numbers
may appear with an
area code that may
not be required
for local calls, or
without a 1 that
may be needed
for long distance
calls. If the number
displayed is not in
the correct format,
press # repeatedly
to see the different
dialing options. You
can choose to dial
with or without the
area code and with
or without the 1.
Caller ID
2.
You can change the number of digits that you dial or store from the
call log. While reviewing the call log, press # repeatedly to display
these dialing options for local and long distance numbers before
dialing or saving the telephone number
(and illustration on the previous page) for more information on
changing the dialing format.
3. Press SELECT, then press or until PROGRAM ashes, then
press SELECT again.
4. You will be given the option to edit the name and press SELECT.
Then you can edit the number and press SELECT.
5. Press or to select Y or N for distinctive ringer.
6. Press SELECT. You’ll hear a conrmation beep. If you choose
Y in step 5 a will be displayed with the directory entry.
Display screen messages
Screen displays:When:
PRIVATE CALLER
UNKNOWN CALLER
The other party is blocking name and/or number information.
Your phone company is unable to receive information about this
caller’s name and/or number.
. See the side column
800-595-9511
NEW28
5:40PM 12/30
DIAL PROGRAM
800-595-9511
NEW28
5:40PM 12/30
DISTINCT RING? N
800-595-9511
28
(after name)
*
This caller has called you more than once.
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Telephone operation
Display screen messages
Screen displays:When:
** RINGING **
CONNECTING...
PHONE ON
NEW VOICEMAIL
** PAGING **
BATTERY LOW
SCANNING...
OTHER HANDSET
ON OR OUT OF
RANGE
RINGER: OFF
There is a call coming in.
The handset is waiting for dial tone.
The handset is in use.
You have been alerted by the telephone company that you have
received new voice mail.
The telephone base is paging the handset.
The battery needs to be recharged.
The handset is changing to another of the 30 channels available.
1. Displays when one handset is on a call and the other handset
presses TALK/FLASH.
2. Displays when telephone base power is off and TALK /FLASH is
pressed. You’ll also hear an error tone.
3. Displays when an out-of-range dial fails to connect.
The handset ringer is turned off.
Basic operation
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29
• If you repeatedly
get a low battery
indicator, even after
charging overnight,
the battery should
be replaced.
• To reduce the risk
of re or injury to
persons or damage
to the telephone,
read and follow
these instructions
carefully: Charge
the battery
provided with
or identied for
use with this
product only in
accordance with
the instructions
and limitations
specied in the
user’s manual.
30
Battery information
Battery care and maintenance
After your battery is fully charged, you can expect the following performance:
OperationOperating time
While in use (talking)up to 5 hours
While not in use (standby*)up to 7 days
* Handset is off the telephone base or charger but not in use.
• The battery needs charging when:
— A new battery is installed in the handset.
— The phone beeps twice every ve seconds.
— The screen displays BATTERY LOW and the low battery icon.
• Place the handset in the telephone base or charger so the charge light turns on. The battery is typically fully
charged in 16 hours.
•
You can keep the battery fully charged by returning the handset to the telephone base or charger after
each use.
Replacing the handset battery
1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding
the cover downward.
2. Lift out the old battery and disconnect.
3. Align the two holes in the new battery’s plug with the socket
pins, and snap the plug into place. Snap the battery in the
compartment, as described in Installation, on page 3.
4. Replace the cover by sliding it up into place.
5.
The new battery must be charged before using the phone. Place
the handset in the telephone base or charger and allow it to charge
for at least 16 hours the rst charge. The telephone might operate
before that, but for best performance, let the batter y charge fully.
www.vtechphones.com
Troubleshooting
If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after
trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications
Canada Ltd. at 1-800-267-7377.
ProblemSuggestion
My telephone does not
work at all.
BATTERY LOW is
displayed on screen
• Make sure the battery is installed and charged correctly (see page 3 and 30). For optimum daily
performance, return the cordless handset to the telephone base after use.
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged rmly into the telephone base and the modular
wall jack.
• Unplug the unit’s electrical power and remove the battery from the handset. Wait for 15 seconds
then plug in the battery and plug in the power. Allow up to one minute for the cordless handset
and base to synchronize.
• Charge the battery in the cordless handset for at least 16 hours.
• Remove and re-insert the batter y. If that still does not work, it may be necessary to purchase
a new battery pack.
• Disconnect the telephone base from the modular jack and plug in a working telephone. If this
telephone does not work, the problem is probably in the wiring or the local service. Call the
local telephone company.
• Place the handset in the telephone base or charger for recharging.
• Remove and re-install the battery and use it normally until fully discharged, then recharge the
handset on the telephone base or charger for 16 hours.
• If the above measures do not correct the problem, the battery may need to be replaced.
Additional information
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31
Troubleshooting
ProblemSuggestion
The battery does not
charge in the handset
or the handset battery
does not accept
charge
The CHARGE light
is off
32
• Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone
base or charger should be on.
• Remove the battery from the handset and install it in the spare battery compartment on the
side of the telephone base and let it charge for 16 hours. Then re-install the charged battery
into the handset.
• If the cordless handset is in the charger or in the telephone base but the CHARGE light is not
on, refer to The charge light is off in this section.
• It may be necessary to purchase a new battery. Please refer to the Battery information section
on page 30 of this user’s manual.
• The telephone might be malfunctioning. Please refer to the Warranty section on page 40 of
this user’s manual for further instruction.
• Clean the charging contacts on the cordless handset(s) and telephone base each month using
a pencil eraser or a dry non-abrasive fabric.
• Make sure the power ada pter and telephone line c ords are plugged in correc tly and
securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
minute for the cordless handset and telephone base to reset.
• The telephone might be malfunctioning. Please refer to the Warranty section on page 40 of
this user’s manual for further instruction.
www.vtechphones.com
Troubleshooting
Problem Suggestion
The CHARGE/IN
USE Indicator on the
telephone base is
ashing
There is no dial tone.• First, try all the above suggestions.
• This is a signal that the battery is very low, completely depleted, or when there is no electrical
contact between the battery and the telephone base.
• Ensure the connector of the battery is securely plugged into the handset and place the handset
in the telephone base for charging.
• Move the cordless handset closer to the telephone base. It might be out of range.
• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
• Disconnect the telephone base from the telephone jack and connect a different telephone.
If there is no dial tone on the telephone either, the problem is in your wiring or local ser vice.
Contact your local telephone company.
Additional information
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33
Troubleshooting
ProblemSuggestion
The telephone does
not ring when there is
an incoming call.
• Make sure the ringer is on. (See page 14).
• Make sure the telephone line cord and power adapter are plugged in properly (see page 2).
• The cordless handset may be too far from the telephone base. Move it closer to the telephone
base.
• There may be too many extension phones on the telephone line to allow all of them to ring
simultaneously. Try unplugging some of them.
• If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact the local telephone company (charges may apply).
• Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
• Test a working telephone at the telephone jack. If another telephone has the same problem,
the problem is in the telephone jack. Contact your local telephone company (charges may
apply).
• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
• Re-install the battery pack and place the cordless handset in the telephone base.
• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute
for this to take place.
34
www.vtechphones.com
Troubleshooting
ProblemSuggestion
My handset does not
rin g when I re c eive
a call.
• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this
user’s manual.
• Make sure the telephone line cord is plugged rmly into the telephone base and the telephone
jack. Make sure the power cord is plugged in.
• You may be too far from the telephone base.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the
handset to its base when not in use.
• You may have too many extension phones on your telephone line to allow all of them to ring.
Try unplugging some of the other phones.
• The layout of your home or ofce might be limiting the operating range. Try moving the base
to another location, preferably on an upper oor.
• If the other phones in your home are having the issue, the problem is in your wiring or local
service. Contact your local telephone company (charges may apply.)
• Test a working phone at the phone jack. If another phone has the same problem, the problem
is the phone jack. Contact your local telephone company (charges may apply.)
• Other electronic products can cause interference with your cordless phone. Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
• Your line cord might be malfunctioning. Try installing a new line cord.
Additional information
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35
Troubleshooting
ProblemSuggestion
I cannot dial out.• First, try all the above suggestions.
I hear other calls when
using the telephone.
I hear noise in the
cordless handset, and
none of the keys or
buttons work.
• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second
or two to synchronize with the telephone before producing a dial tone. Wait an extra second
before dialing.
• Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service
in your area. Refer to the Set dial mode section of this user’s manual (page 13) to set the dial
mode.
• If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact your local telephone company (charges may apply).
• Eliminate any background noise. Noise from a television, radio, or other appliances may cause
the telephone to not dial out properly. If you cannot eliminate the background noise, rst try
muting the cordless handset before dialing, or dialing from another room in your home with
less background noise.
• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still
hear other calls, the problem is probably in the wiring or local service. Call your local telephone
company.
• Press the CHAN key to switch to a clear channel when on a call.
• Make sure the telephone line cord is plugged in securely.
36
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Troubleshooting
ProblemSuggestion
There is noise
or interference
during a
telephone
conversation.
My calls fade out
or cut in and out
when I am using
the cordless
handset.
• The handset may be out of range. Move it closer to the telephone base.
• Appliances or other cordless telephones plugged into the same circuit as the telephone base can
cause interference. Try moving the appliance or telephone base to another outlet.
• Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios, radio
towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions,
VCRs, personal computers, kitchen appliances, and other cordless telephones.
• Microwave ovens operate on the same frequency as your telephone. It is normal to experience static
on your telephone while the microwave oven is operating. Do not install this telephone in the same
outlet or near a microwave oven.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge
protector) into a different location. If this solves the problem, re-locate your telephone or modem
farther apart from each other, or use a different surge protector.
• The layout of your home or ofce might be limiting the operating range. Try moving the base to
another location, preferably a higher location for better reception.
• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still
not clear, the problem is probably in the wiring or local service. Contact your local service company
(charges may apply).
• Select channels 4 through 10 for your router (refer to the user’s manual of your router for more
information).
• If you still have problems with the telephone or the router, make sure the handset is ON and press
CHAN until the performance improves.
• Press the CHAN button while on a call until the interference has been eliminated.
• If the other telephones in your home are having the same problem, the problem is in the wiring or
local ser vice. Contact the local telephone company (charges may apply).
Additional information
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37
Troubleshooting
ProblemSuggestion
• Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone jack
that has a telephone connected to it. Contact your DSL service provider for lter information.
My caller ID features
are not working
properly.
The system does not
receive caller ID or
the system does not
display caller ID during
call waiting.
Caller ID entries
do not match the
numbers I need to dial.
• Caller ID is a subscription service. You must subscribe to this service from your local telephone
company for this feature to work on your telephone.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use equipment which are compatible with
caller ID ser vice.
• If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL ser vice provider for lter information.
• Make sure you subscribe to caller ID with call waiting features services provided by the local
telephone company.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use equipment which are compatible with
caller ID ser vice.
• If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL ser vice provider for lter information.
• Although the call log entries you receive are 10 digits, (the area plus the 7-digit number,) in
some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1
plus the area code plus the seven digits. You can change the number of digits that you dial
or store from the call log.
• While reviewing the call log, press # repeatedly to display these dialing options for local and
long distance numbers before dialing or saving the telephone number.
38
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Troubleshooting
ProblemSuggestion
My cordless handset
beeps ve times and
is not performing
normally
Common cure for
electronic equipment
• Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different
working electrical outlet not controlled by a wall switch.
• Move the cordless handset closer to the telephone base. It may be out of range.
• Reset the telephone base by unplugging and removing the battery from the handset. Wait
for 15 seconds then plug in the battery and plug in the power. Allow up to one minute for the
cordless handset and the telephone base to synchronize.
• Other electronic products can cause interference to your cordless telephone. Try installing
your telephone as far away from these electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless telephones
• If the unit is not responding normally, try putting the cordless handset in the telephone base
or the charger. If it does not seem to respond, try the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the battery on the cordless handset and the spare battery in the telephone base.
• Wait a few minutes before connecting power to the telephone base.
• Re-install the battery and place the cordless handset into the telephone base or charger.
• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up
to one minute for this to take place.
Additional information
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39
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.
Limited Warranty
What doe s this limited warr anty cover?
The manuf acturer of this V Tech Product w arrants to the holde r of a valid p roof of pur chase (“C onsumer” or “y ou”) that the Produc t and all access ories prov ided in the sales package ( “Produc t”)
are free f rom defec ts in material an d workman ship, pursuant to the follo wing term s and cond itions, when in stalled a nd used normall y and in accorda nce with the Pro duct operating instruc tions.
This limi ted warrant y extends only to the C onsumer for Produc ts purchased and u sed in the Uni ted States of Americ a and Canada.
What will V Te ch do if the Pr oduct is no t free from d efects in mate rials and wo rkmansh ip during th e limited warrant y period (“Mat erially D efective Produ ct”)?
During th e limited warrant y period, V Tech ’s authorize d servic e representative w ill repair o r replace at V Tec h’s option, wi thout char ge, a Materially Def ective Pro duct. If we r epair the Pr oduct, we
may use new or refurbi shed replaceme nt parts. If we c hoose to re place the Produ ct, we may re place it with a ne w or refurb ished Pro duct of th e same or similar d esign. We will ret ain defec tive
parts, mo dules, or equipment . Rep air or replacement of the Pro duct, at VTech’s option, is your exc lusive reme dy. VTech will return rep aired or replac ement Products to you in wor king condition.
You should expe ct the repair or repl acement to t ake approxim ately 30 days.
How long is t he limited warra nty peri od?
The limited warra nty period for the Produc t ext ends for ONE (1) YE AR from the date of purchase. If VTech repairs or replac es a Materially Defect ive Product under the term s of this limited warranty,
this limite d war ranty also applies to rep aired or replac ement Product for a period of ei ther (a) 90 days from the date the re paired or repla cement Prod uct is shippe d to you or (b) the tim e remaining
on the orig inal one-year warra nty; whichever is lo nger.
What is no t covered by t his limite d warranty?
This limi ted warrant y does not cover:
1. Product t hat has been subj ected to misuse, accid ent, shipping or other p hysical dam age, improper instal lation, abnormal op eration or handling, ne glect, inundati on, re, water or other li quid
intrusi on; or
2. Product t hat has been damaged d ue to repair, alteration o r modic ation by anyon e other than an a uthorize d servic e representative of V Tech; o r
3. Product t o the extent t hat the prob lem experienced i s caused by si gnal cond itions, net work reliabilit y, or c able or antenna system s; or
4. Product t o the extent t hat the prob lem is caused by use wit h non-VTech accesso ries; or
5. Product w hose warranty/qua lity stickers, Pro duct serial numb ers plates or e lectronic seri al numbers h ave been removed, alter ed or render ed illegib le; or
6. Product purchas ed, used, s erviced, or sh ipped for repair fro m outside the Unite d States of A merica or Canada , or used for comm ercial or i nstitutional pu rposes (i ncludin g but not li mited to
Product s used for rental pur poses); or
7. Product r eturned without va lid proof of p urchase (se e item 2 below); or
40
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Limited Warranty
8. Charges fo r installation or se t up, adjustm ent of custo mer contro ls, and inst allation or repair of s ystems outs ide the unit.
How do you ge t warrant y service?
To obtain warranty ser vice in the United States of America , ple ase call 1-800 -595-9511; In Can ada, please dia l 1 (800) 267-7377. NOTE: Befo re calling for serv ice, please review the user’s manual
- a check of t he Produc t controls a nd features may save you a ser vice call.
Except as provided by applicable law, you assume the risk of l oss or damage during trans it and transpor tation and ar e responsible for deliver y or han dling c harges i ncurred in the trans port of
the Pro duct(s) to the ser vice locati on. V Tech will return r epaired or re placed Product under this li mited warrant y to you, transportat ion, delivery or handling charges prepa id. V Tech assumes
no risk f or damage or loss of the Produ ct in tran sit. If the Prod uct failu re is not c overed by th is limite d warrant y, or proof of p urchase does no t meet the terms of th is limited warran ty, VTech will
notify you and wil l request that you authorize the co st of repair prio r to any fur ther repair act ivity. You mus t pay for th e cost of r epair and return s hipping costs for the re pair of Pro ducts th at are
not covere d by this limit ed warrant y.
What mus t you return w ith the Pro duct to get w arranty serv ice?
1. Return the e ntire original pac kage and contents in cluding the Produ ct to the VTech servi ce locati on along wit h a description of t he malfunc tion or difcul ty; and
2. Includ e “valid pro of of purchase” (sale s receipt) identif ying the Product p urchase d (Product m odel) and th e date of purchase or re ceipt; and
3. Provide yo ur name, comp lete and correct ma iling addr ess, and tele phone number.
Other Li mitations
This warrant y is the comp lete and exc lusive agreement betwee n you and VTech. It sup ersedes all other written or oral commu nications related to this Produc t. VTech provi des no other warrantie s
for this Pr oduct. T he warrant y exclusively desc ribes all of VTech’s res ponsibil ities reg arding the Product. There are no o ther express warra nties. No on e is authorized to ma ke modic ations to
this limi ted warrant y and you should not rel y on any such modic ation.
State/Pr ovincial Law Right s: This warranty gi ves you speci c legal rights, an d you may also have other ri ghts, whic h vary from state to sta te or provinc e to province.
Limitat ions: Imp lied warr anties, i ncluding thos e of tness for a particular purpose and m erchanta bility (an unwr itten war ranty that th e Produc t is t f or ordin ary use) a re limite d to one year fr om
date of purchas e. Some s tates/province s do not allow limitat ions on how long an implied war ranty lasts, so the above l imitation may n ot apply to yo u. In n o event shall V Tech be liable for any
indirec t, special, incide ntal, conse quential, or similar dam ages (inclu ding, but not limi ted to lost prots or revenue, inab ility to use the Pro duct or other ass ociated equ ipment, the co st of su bstitute
equipme nt, and claims by third parti es) re sulting fro m the use of this Produc t. So me states/provinc es d o not allow the exclus ion or limitati on of in cidental or conseq uential dam ages, so the above
limitati on or exclusion may not a pply to you.
Please retain your origi nal sale s rece ipt as pro of of purc hase.
Additional information
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41
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:
1. Read and und erstand all instr uctions.
2. Follow all wa rnings an d instruc tions marke d on the product.
3. U nplug this produc t from the wall outlet b efore cleaning. Do n ot use liquid or aeros ol cleaner s. Use a damp cloth for c leaning.
4. Do not use th is produc t near water (for example, ne ar a bath tub, ki tchen sink o r swimming p ool).
5. D o not place this prod uct on an unstable s urface, su ch as a table, shelf or s tand. The pr oduct may fall, caus ing seriou s damage.
6. S lots and openin gs in the b ack or bottom of the telep hone base and handset are p rovided f or ventilat ion. To protec t them fro m overheati ng, these openi ngs must n ot be blo cked by plac ing
the pro duct on a soft s urface such as a bed, sofa or ru g. This produc t should never b e placed near or over a rad iator or heat reg ister. This produ ct shoul d not be placed in any area wher e
proper ven tilation is not provi ded.
7. T his product shou ld be operated only f rom the ty pe of power source in dicated on t he marking label. If you are not su re of the ty pe of power sup ply in your home, con sult your de aler or loc al
power com pany.
8. D o not allow anythin g to rest on the p ower cord. Do n ot install this pro duct where t he cord may have anyone wal king on it.
9. N ever push objects of any ki nd into this product th rough slots in the base o r handset as th ey may touch dang erous voltage point s or s hort out par ts that could result i n a risk of re or elec tric
shock. N ever spill liquid of any k ind on the product .
10. To re duce the risk of electric sho ck, do not disasse mble this produ ct, but take it to an au thorized ser vice facility. Openin g or remo ving parts of the base or hand set other than specied acc ess
doors may ex pose you to dangerou s voltages or other ri sks. Incor rect reassembl ing can caus e electric shoc k when the pro duct is subseque ntly used.
11. Do not overload w all outlet s and extens ion cords a s this can re sult in the ri sk of re or electric s hock.
12. Unp lug this pro duct from the wall ou tlet and refer serv icing to an aut horized servic e facility under t he followin g conditions:
A . When the power supp ly cord or plu g is damaged or frayed.
B . If liquid ha s been spill ed onto the produc t.
C. I f the produ ct has been ex posed to rai n or water.
D. If the product does not oper ate normally by following the operating instructions . Adjust onl y those co ntrols that are covered by the operating instructions, as improper ad justment of other contr ols
may result i n damage and o ften requi res extensive work by a n authorize d technic ian to restor e the produ ct to normal o peration.
E . If the produ ct has been droppe d and the base and/or h andset has b een damage d.
F. If the pr oduct exhi bits a distinct ch ange in performa nce.
13. Avoid u sing a telephone (oth er than cord less) during an elec trical sto rm. There is a remote ri sk of elect ric shock f rom lightn ing.
14. Do not use the tel ephone to report a g as leak in the vicini ty of the leak.
15. Only put the ha ndset of your t elephone n ext to your ear when it is in n ormal talk.
16. This power u nit is int ended to b e correctly or ientated in a ver tical or oor m ount position. The prong s are not design ed to hold the plug in plac e if it is plugg ed into a ceilin g or an und er the
table/c abinet out let.
SAVE THESE INSTRUCTIONS
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FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements
are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
* Consult the dealer or an experienced radio/TV technician for help.
Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of
the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech
belt clip.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more
information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable
your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before inter-
rupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you
of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.
The telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:
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Additional information
43
FCC, ACTA and IC regulations
* Remain on the line and briey explain the reason for the call before hanging up.
* Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired operation of the device.
The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termina-
tion on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.
The RBRC® seal
The RBRC® Seal on the nicke l-cadm ium batte ry indi cates that VTec h Communicatio ns, Inc. is volunt arily partici pating in an indu stry program t o collec t and recycle th ese batte ries at th e end of
their use ful lives, wh en taken out of s ervice within t he United St ates and Canada.
The RBRC® program p rovides a co nvenient alternati ve to placing u sed nickel-cad mium batteries int o the trash or m unicipal waste, whi ch may be illegal in your a rea.
VTech’s par ticipati on in RBRC® makes i t easy for you to drop of f the sp ent batte ry at lo cal retailers participatin g in the RBRC® progr am or at au thorized VTec h product ser vice
centers . Please call 1-8 00-8 -BATTERY™ for informati on on Ni-Cd bat tery recycling an d disposal b ans/restr ictions in your area. V Tech’s involvement in th is program is pa rt of its
commit ment to prote cting our env ironment and cons erving natural re sources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
44
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Technical specications
Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and
900MHz technologies, providing enhanced performance over standard cordless telephones.
Frequency control
Transmit frequency
Receive frequency
Channels30
Nominal effective rangeMaximum power allowed by FCC and IC. Actual operating range may vary according
Handset: 400mAH Ni-Cd battery Telephone base: 9V AC @ 250mA
Charger: 9V DC @ 150mA
Nine speed dial locations; up to 24 digits, 15 characters per location
Director y: 20 memor y locations (including the nine speed dial entries);
up to 24 digits, 15 characters per location
Caller ID: 45 memory locations
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Additional information
45
Index
A
About call history (caller ID) 25-28
Answering calls 10
B
Battery information 30
Belt clip 7
C
Caller ID 25-28
Call transfer 17
Charge the handset battery 5, 14
Check for dial tone 5, 14
Choose location 3
Clear voicemail alert 17
Connect power and telephone line
cords 2
D
Delete all calls 27
Delete a specic call 27
Delete a speed dial entry 24
Delete records from call history 27
Desk/table bracket installation 4
Dial a directory number 21
Dial a displayed number 27
Dial a speed dial number 24
Directory 18-21
Display screen messages 28, 29
E
Edit a directory entry 19
Edit a speed dial entry 23
Ending calls 10
Erase a directory entry 20
F
FCC, ACTA and IC regulations 43, 44
H
Handset layout 8
Handset operation 10
Handset ringer style/battery
save 6, 14
Headset jack 15
I
If you subscribe to DSL service 6
Important safety instructions 42
Installation 2, 3, 4, 5, 6, 7
Install handset battery 3
Internet 6
L
Language 13
Limited Warranty 40,41
M
Maintenance 40
Making calls 10
Move a directory entry to the speed
dial 20
N
New voice mail 16
O
Operating range 16
P
Parts check list 1
R
Reassign locations in speed dial 24
Replacing the handset battery 30
Review call history 26
S
Set dial mode 13
Set handset date and time 5, 13
Set language 13
Set ringer volume 14
Set the dial mode 5
Speed dial 22-24
Store a call history record in the
directory 27
Store a directory entry 18
Store a speed dial entry 22
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Index
T
Table of contents i, ii
Technical specications 45
Telephone base layout 9
Telephone base operation 12
Telephone operation 8-17, 29
Temporary tone dialing 15
The RBRC® seal 44
Troubleshooting 31-39
V
Voice mail indicator 12
W
Wall mounting 4
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon
Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.