Vtech gz2438 Service Manual

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed

to reduce the risk of fire, electric shock and injury, including the following:

1.Read and understand all instructions.

2.Follow all warnings and instructions marked on the product.

3.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4.Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).

5.Do not place this product on an unstable surface, such as a table, shelf, or stand. The product may fall, causing serious damage.

6.Slots and openings in the back or bottom of the Base Unit and Handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

7.This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company.

8.Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.

9.Never push objects of any kind into this product through slots in the Base or Handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

10.To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the Base or Handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

11.Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

12.Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

A.When the power supply cord or plug is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not operate normally by following the operating instructions.

Adjust only those controls that are covered by the operating instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

E.If the product has been dropped and the Base and/or Handset has been damaged.

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Important Safety Instructions

F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

14.Do not use the telephone to report a gas leak in the vicinity of the leak.

15.Only put the Handset of your telephone next to your ear when it is in normal talk mode.

WARNING: To insure your safety from possible electric shock, only use the enclosed VTech Audio Patch Cable to record custom ring tones. Do NOT leave the Audio Patch

Cable attached to the Handset while charging in its cradle.

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Before You Begin

Enhanced 2.4GHz Technology - Dual Band transmission combines the best of

2.4GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones.

Parts Check List

1.	Handset	6.	Battery
2.	Base Unit	7.	Telephone Line Cord
3.	Color Handset and Base Platesr	8.	User’s Manual
4.	AC Power Adapter	9.	Audio Patch Cord
5.	Belt Clip	10.	Headset

To purchase replacement batteries, call VTech Communications Inc. at 1-800-595-9511. In

Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

3/04

Handset

Base Unit

Color Handset and Base Plates

AC Power Adapter		Belt Clip	Battery				Telephone
							Line Cord

User’s Manual

Audio Patch Cord

Headset

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Getting Started

Setup

	1	Installation of Battery in Handset
		1.	Remove the battery compartment
			cover by pressing the button on
			top of the Handset and pulling the
			cover off.
		2.	Align the two holes in the plug with
			the socket pins, then snap the plug
			into place.
		3.	Place the battery in the compart-
			ment, with the wires in the lower
		2	left corner. Angle the top half of the
			battery in first, under the two claws.
			Then snap the lower portion of the
	4		battery into place.
		4.	Replace the cover by snapping it

back into place.

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Connecting Power to Base Unit

Choose a location for the Base near an electrical outlet and a telephone jack.

This phone requires a modular telephone jack and a standard electrical outlet (110V AC) not controlled by a wall switch. Plug the AC power adaptor into the electrical outlet and the DC connector to the jack on the bottom of the Base Unit.

Charge the Battery Pack

Standard electrical outlet

Connect the power cord

Modular	DC 9V
telephone jack	TEL LINE

Connect the telephone line cord

The Handset should be charged initially for 15 hours. Afterwards, a maintenance charge of 10 hours is sufficient. Maximum talk time on a full charged battery is approximately five hours. Maximum standby time is five days. Look for the charging bull animation on the Handset as it charges:

AM

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Re-attach

Setup

Check for Dial Tone

After the battery is charged, connect the modular telephone cord between a live phone jack and the jack located on the bottom of the Base Unit. Pick up the Handset and press ON. You should hear a dial tone.

Tone/Pulse Selection

Your gz 2438 is preset for tone dialing. See Telephone Operation for details.

CAUTION: Use only the VTech power supply provided with your telephone.

IMPORTANT! FOR MAXIMUM PERFORMANCE OF

YOUR CORDLESS TELEPHONE SYSTEM:

1.Choose a central location for your Base Unit.

2.Install your Base Unit and extension Handsets away from electronic equipment, such as personal computers, television sets and microwave ovens.

3.In locations where there are multiple cordless telephones, separate Base Units as much as possible.

4.Install your telephone equipment away from heat sources and sunlight.

5.Avoid excessive moisture, dust or extreme cold.

Removable Handset and Base Plates

Your gz 2438 comes with additional Handset and Base plates of various colors. You can interchange these plates to suit your mood or room decor.

Handset Plate

Carefully remove the Handset face and/or back plate by pressing the button on the top of the Handset, then pulling the plate off. Attach the new face and/or back plate by snapping the lower portion, then the upper portion into position.

Remove

Base Plate

Carefully remove the Base plate by pressing the button on the right side of the Base Unit, then pulling the plate off. Align the new Base plate, making sure the antenna passes through the appropriate slot. Secure the plate by snapping it into position.

Remove

Re-attach

Getting Started

5

Handset Features

Flashes in unison with an incoming call’s ringing.

Operation

Basic

(CID)

•When phone is not in use, press to display Caller ID information.

•During a call, press to decrease listening volume. A double beep will sound when you reach the lowest setting.

ON/FLASH

•Press this button then dial the number to make a call.

-OR-

Dial the number (use to backspace and correct digits), then press this button to make a call.

•Press any key except

OFF to answer a call.

•While on a call, when you receive a call wait-

ing alert, press this button to take the new call, then press this button again to return to the first call.

• When phone is in use, this button will glow steadily. When a call is on hold, it will flash.

CHAN/CID DEL

• Switch to a clear channel while on a call.

• While Handset is not in use, press and hold to delete all records in the

Call Log. When viewing the Call Log, press to delete the current record.

PROG

•Press to enter programming mode while the Handset is idle (OFF).

()

•When phone is not in use, press to display directory entries.

•During a call, press to increase listening volume. A double beep will sound when you reach the highest setting.

		SELECT
		• Press to store a pro-
	3/04	gramming option, or to
		store a directory entry.

OFF

•During a call, press to hang up.

•While the Handset is

ringing, press to silence the ringer.

• During programming, press to exit without making changes.

HOLD

• Press to put a call on hold, press again or press ON to release hold.

REDIAL/PAUSE

• Press ON, then press this button to call the last number dialed.

-OR-

Press this button, then press ON to call the last number dialed.

•While Handset is not in use, press this button twice to delete the last number dialed.

•While dialing or entering numbers into the directory, press to insert a four second dialing pause.

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Base Features

Basic Operation

PAGE

Press to page the Handset. Press again, press OFF, or place the Handset in its base to cancel the page.

MESSAGE Light

Indicator	Flashes when a caller
• Flashes when the	leaves a message
Handset is in use.	in your voice mailbox,
• Flashes in unison with an	see Message Waiting
incoming call’s ringing.	on page 8 for details.
• Flashes rapidly when a	IN USE/CHARGING
call is on hold.

•On steady when the Handset is charging in the Base.

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Telephone Operation

Set Handset Ringer Style

You can select from four traditional ringers, five musical ringers, two personal ringers, or turn the ringer OFF.

1.Make sure the Handset is OFF.

2.Press PROG.

3.Press until the screen displays RINGER: and the current setting.

4.Press SELECT. The current setting blinks, and you will hear a sample of the ring.

5.	Press	or	to select the desired option. You will hear a sample of each ring.
6.	Press	SELECT to choose the desired ringer. If you chose a musical ringer or one
	of your personal ring tones, the Handset will display, for example:

Operation

Basic

7.	Press	or	to adjust the volume level.
8.	Press SELECT to confirm the volume setting. You’ll hear a confirmation beep.

If you want to record personal ringers, please refer to page 18 for details.

Set Date and Time

If you subscribe to Caller ID service, the date and time will be set automatically with the first incoming call. If you do not have Caller ID service, you can set the date and time manually:

1.Make sure the Handset is OFF.

2.Press PROG.

3.Press until the screen displays DATE/TIME.

4.Press SELECT. The current month blinks.

5.Use or to adjust the month, then press SELECT. You'll hear a confirmation beep.

6.Repeat step 5 to adjust the day, hour, minute and AM or PM.

Set the Dial Mode (Preset to TONE)

If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, you’ll need to change the dial mode.

1.Make sure the Handset is OFF.

2.Press PROG.

3.Press until the screen displays DIAL MODE:, and the currently selected mode.

4.Press SELECT. The current setting blinks.

5.Press or . The screen displays TONE or PULSE.

6.Press SELECT to save the displayed mode.

Message Waiting

Your gz 2438 is designed to work with most local and regional telephone service provider

Voice Messaging systems, providing alerts on both the Handset and Base Unit when new messages are received.

Voice Messaging is subscription service, available through most local and regional service providers, for a monthly fee. Contact your local telephone company for more information. When a caller leaves a message in your voice mailbox, the MESSAGE light on the Base Unit will flash. In addition, the Handset will display:

	alternately	MESSAGES WAITING
12/28 12:34 AM		12/28	12:34	AM

After calling your voicemail service and listening to all new messages, the indicators will be turned off within a few seconds after you complete your call.

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Telephone Operation

You can retrieve your voicemail messages from any telephone. If the indicators remain on after all new messages have been reviewed, you can turn them off manually:

1.Make sure the Handset is OFF.

2.Press PROG.

3.Press or until the screen displays MESSAGES WAITING.

4.Press SELECT. The screen displays:

LIGHT OFF: YES

5.Use or to choose YES or NO. Press SELECT or PROG to confirm. If you choose YES, the MESSAGES WAITING animation on the Handset and the MESSAGE LED on the Base will turn off.

Set Language

You can select English, Spanish or French.

1.Make sure the Handset is OFF.

2.Press PROG.

3.Press or until the screen displays LANGUAGE.

LANGUAGE

4.Press SELECT. The current setting blinks.

5.Press or to select among ENGLISH, ESPANOL or FRENCH. When desired language displayed, press SELECT or PROG. You will hear a confirmation beep.

TemporaryTone Dialing

If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services.

1.Dial the number.

2.Press TONE. Buttons pressed after this send touch tone signals.

3.After you hang up, the phone automatically returns to pulse service.

Operating Range

This cordless telephone operates within the maximum power allowed by the Federal

Communications Commission (FCC). Even so, this Handset and Base can communicate over only a certain distance — which can vary with the locations of the Base and Handset, the weather, and the construction of your home or office.

If you receive a call while you are out of range, the Handset might not ring — or if it does ring, the call might not connect when you press ON. Move closer to the Base, then press ON to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the Base.

Basic Operation

9

Telephone Operation

If you move out of range without pressing OFF, your phone will be left off the hook. To hang up properly, walk back into range, periodically pressing OFF.

Display Screen Messages

		Screen Displays:		When
		** RINGING **		There is a call coming in.
		CONNECTING...		The Handset is waiting for dial tone.
		PHONE ON		The Handset is in use.
		MESSAGES	WAITING	You have recieved telephone company voicemail.
		** PAGING	**	The Base is paging the Handset.
		HOLD		There is a call on hold.
		BATTERY LOW		The battery needs to be recharged.
				Displays and a sad tone sounds when the Base power
Operation		NO CONNECT		is off and ON is pressed.
				Displays when Handset is out of range and an attempt
				to dial is failed.
		SCANNING...		The Handset is changing to another of the 30 channels
				available.
Basic

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