Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed
to reduce the risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen sink or
swimming pool).
5. Do not place this product on an unstable surface such as a table, shelf or stand.
The product may fall, causing serious damage.
6. Slots and openings in the back or bottom of the Base Unit and Handset are provided
for ventilation. To protect them from overheating, these openings must not be
blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. Nor should
this product should not be placed in any area where proper ventilation is not
provided.
7. This product should be operated only from the type of power source indicated on
the packaging. If you are not sure of the type of power supply in your home, consult
your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product where
the cord may have anyone walking on it.
9. Never push objects of any kind into this product through slots in the Base or Handset
as they may touch dangerous voltage points or short out parts that could result in
a risk of fire or electric shock. Avoid spilling liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to
an authorized service facility. Opening or removing parts of the Base or Handset
other than specified access doors may expose you to dangerous voltages or other
risks. Incorrect reassembling can cause electric shock when the product is
subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk of fire
or electric shock.
12. Unplug this product from the wall outlet and refer servicing to an authorized service
facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions, as
improper adjustment of other controls may result in damage and often requires
extensive work by an authorized technician to restore the product to normal
operation.
1
Important Safety Instructions
E. If the product has been dropped and the Base and/or Handset has been damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There is
a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Only put the Handset of your telephone next to your ear when it is in normal talk mode.
2
Before You Begin
Enhanced 2.4GHz Technology - Dual Band transmission combines the best of
2.4GHz and 900MHz technologies, providing enhanced performance over standard
cordless telephones.
Parts Check List:
1. Base Unit
3. AC Power Adapter
5. Battery
7. User’s Manual
To purchase replacement battery packs, call VTech Communications Inc. at 1-800-595-
9511. In Canada, call VTech Telecommunications Ltd. at 1-800-267-7377.
2. Handset
4. Telephone Line Cord
6. Belt Clip
8. Color Handset and Base Plates
3
Setup
Getting Started
1
3
4
Connecting Power to Base Unit
Choose a location for the Base near
an electrical outlet and a telephone jack.
This phone requires a modular telephone jack and a standard electrical
outlet (110V AC) not controlled by a
wall switch. Plug the AC power adaptor into the electrical outlet and the DC
connector to the jack on the bottom of
the Base Unit.
Installation of Battery Pack in Handset
1. Remove battery compartment
cover by pressing on the
indentation and sliding
downward.
2. Align the two holes in the plug
with the socket pins, then
snap the plug into place.
3. Place the battery in the
compartment, with the wires
in the lower left corner, along
the bottom of the battery.
Angle the top half of the
battery in first, under the 2
2
claws. Then snap the lower
portion into place. Place the
wires under the guide, located
below the battery.
4. Replace cover by sliding it up
into place.
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USOC JACK: RJ11C,RJ11W
RINGER EQUIVALENCE: 0.1B
2404
REGISTRATION NO.: US:
COMPLIES WITH 47 CFR PART 68
MANUFACTURED IN CHINA
MODEL:
www.vtechphones.com
VTech Customer Service 1-800-595-9511
CLASS 2 POWER SOURCE ONLY
DC 9V 400mA
MODEL: 2404
CORDLESS TELEPHONE
Charge the Battery
The Handset should be charged initially for 12 hours. Afterwards, a maintenance charge of
at least 10 hours is sufficient. Maximum talk time on a full charge is approximately 5 hours.
Maximum standby time is 5 days. Look for the charging bull animation on the Handset as
it charges.
4
Setup
Check for Dial T one
After the battery is charged, connect the modular telephone cord between a live phone
jack and the jack located on the bottom of the Base Unit. Pick up the Handset and press
PHONE. You should hear a dial tone.
Tone/Pulse Selection
Your gz 2404 is preset for tone dialing. See T elephone Operation on page 8 for details.
CAUTION: Use only the VTech power supply provided with your telephone.
IMPORTANT: FOR MAXIMUM PERFORMANCE OF YOUR
CORDLESS TELEPHONE SYSTEM:
1. Choose a central location for your Base Unit.
2. Install your Base Unit and Extension Handsets away
from electronic equipment, such as personal
computers, television sets and microwave ovens.
3. In locations where there are multiple cordless
telephones, separate base units as much as pos-
sible.
4. Install your telephone equipment away from heat
sources and sunlight.
5. Avoid excessive moisture, dust or extreme cold.
Removable Handset Plate and Base Plate
Your gz 2404 comes with additional Handset and Base Plates of various colors. You can
interchange these plates to suit your personal tastes and room decor.
Getting Started
Handset Face Plate
Carefully remove the Handset face plate by prying up from the notch at the bottom of the
plate. Re-attach by snapping the upper portion of the plate into position first, then snapping
the lower portion into position.
Base Plate
Carefully remove the Base plate by prying up from the notches located at the bottom
front and back edge of the plate. Align the new Base plate, making sure the antenna
passes through the appropriate slot. Secure the plate by snapping it into position.
Remove Re-attach
Remove
Re-attach
5
Handset Features
Volume Keys
· While on a call, press
to raise or to lower
the volume. A double
beep will sound when
you reach maximum or
minimum level.
PHONE/FLASH
· Press PHONE/FLASH
then dial the number to
make a call.
· Dial the number (use
to backspace and cor-
Basic Operation
rect digits), then press
PHONE/FLASH to make
a call.
· If you have Call Waiting
service, you will hear a
beep if someone calls
while you are already on
a call. Press PHONE/
FLASH to put your current call on hold and
take the new call. You
can press this button at
any time to switch back
and forth between calls.
· Press any key except
OFF to answer a call.
HOLD
· Press this key to put a
call on hold, press again
to release hold.
CHANNEL
· If you experience noise
or interference while on
a call, press CHAN to
switch to clear channel.
ANTENNA
· Flashes in unison with
inbound ringing.
SELECT
· Press to select a dis-
played function; press
to confirm a programming operation.
OFF
· Press this key to end a
call. The OFF key is
also used to exit all
modes of operation.
PROGRAM
· This key is used to en-
ter Programming
mode.
REDIAL/PAUSE
· Press PHONE, then
press REDIAL/PAUSE
to call last number
dialed (up 32 digits)
-OR-
Press REDIAL/PAUSE,
then press PHONE to
call last number dialed.
· In the idle mode, press
REDIAL/PAUSE twice
to delete the last number dialed.
· While dialing or entering numbers into the
directory, press to insert a four second dialing pause.
6
Base Features
Basic Operation
MESSAGE Light
· Flashes when a
caller leaves a
message in your
voice mailbox, see
Message Waiting on page 8 for
details.
IN USE/CHARGING Light
· Flashes when the Handset
is in use.
· Flashes in unison with inbound ringing.
· Flashes rapidly when a call
is on hold.
· On steady when the Handset is charging in the Base.
7
PAGE
· Press to page the
Handset. Press
again, press OFF, or
place the Handset in
its Base to cancel
the page.
Telephone Operation
Handset Ringer Style/Battery Save
You can select from four traditional ringers, three musical ringers, or turn the ringer off.
1. Make sure the Handset is off.
2. Press PROG.
3. Press
4. Press SELECT. The current setting blinks, and you will hear a sample of the ring.
5. Press
6. Press SELECT to choose the displayed ringer setting.
7. If you chose a musical ringer, the Handset will prompt you to select the ringer volume.
Press
8. You’ll hear a confirmation beep. See Ringer Options on page 15 for details.
Set Date and Time
If you subscribe to Caller ID service, the date and time will be set automatically with the first
incoming call. If you do not have Caller ID service, you can set the date and time manually:
Basic Operation
1. Make sure the Handset is off.
2. Press PROG.
3. Press
4. Press SELECT. The current month blinks.
5. Use
6. Repeat step 5 to adjust the day , hour, minute and AM or PM.
7. You’ll hear a confirmation beep.
Set the Dial Mode (Preset to TONE)
If you have touch tone service, the phone is ready to use as soon as the battery is charged.
If you have pulse (rotary) service, you’ll need to change the dial mode.
1. Make sure the Handset is off.
2. Press PROG.
3. Press
4. Press SELECT. The current setting blinks.
5. Press
6. Press SELECT to save the displayed mode.
Message Waiting
Your gz 2404 is designed to work with most local and regional telephone service provider
is Voice Messaging systems, providing alerts on both the Handset and Base Unit when
new messages come in.
Voice Messaging is subscription service, available through most local and regional service
providers, for a monthly fee. Contact your local telephone company for more information.
When a caller leaves a message in your voice mailbox, the MESSAGE light on the Base
Unit will flash. In addition, the Handset will display:
until the screen displays RINGER: and the current setting.
or to select the desired option. You will hear a sample of each ring.
or to adjust the volume level. Press SELECT to confirm the volume setting.
until the screen displays DATE/TIME.
or to adjust the month, then press SELECT.
until the screen displays DIAL MODE: and the currently selected mode.
or . The screen displays TONE or PULSE.
MESSAGES WAITING
12/28 12:34
AM
12/28 12:34
AM
alternately
After calling your voicemail service and listening to all new messages, the indicators will be
turned off within a few seconds after you complete your call.
8
Telephone Operation
You can retrieve your voicemail messages from any telephone. If the indicators remain on
after all new messages have been reviewed, you can turn them off manually:
1. Make sure the Handset is off.
2. Press PROG.
3. Press or until the screen displays MESSAGES WAITING.
4. Press SELECT. The screen displays:
LIGHT OFF? YES
5. Use or to choose YES or NO. Press SELECT or PROG to confirm. If you choose
YES, the MESSAGES WAITING animation on the Handset and the MESSAGE light on
the Base will turn off.
Temporary Tone Dialing
If you have pulse (rotary) service, you can change from pulse to touch tone dialing
during a call by pressing */TONE. This is useful if you need to send touch tone signals
for access to telephone banking or long-distance services.
1. Dial the number.
2. Press */TONE. Buttons pressed after this send touch tone signals.
3. After you hang up, the phone automatically returns to pulse (rotary) service.
Operating Range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this Handset and Base can communicate
over only a certain distance — which can vary with the locations of the Base and Handset,
the weather, and the construction of your home or office. For best performance, keep the
Base antenna fully upright.
If you receive a call while you are out of range, the Handset might not ring — or if it
does ring, the call might not connect when you press PHONE. Move closer to the Base, then
press PHONE to answer the call.
If you move out of range during a phone conversation, you might hear noise or
interference. To improve reception, move closer to the Base.
If you move out of range without pressing OFF, your phone will be left off the hook. To
hang up properly, walk back into range, periodically pressing OFF.
Display Screen Messages
Screen Displays: When
** RINGING **
CONNECTING...
PHONE ON
MESSAGES WAITING
** PAGING **
HOLD
BATTERY LOW
SCANNING...
NO CONNECT
There is a call coming in.
The Handset is waiting for dial tone.
The Handset is in use.
You have recieved telephone company voice mail.
The Base is paging the Handset.
There is a call on hold.
The battery needs to be recharged.
The Handset is changing to another of the 30 channels available.
Displays and a sad tone sounds when the Base power is
off and PHONE is pressed.
Displays and a sad tone sounds when Handset is out of
range and an attempt to dial is failed.
Basic Operation
9
Telephone Directory
This cordless phone can store 50 telephone numbers with names (up to 15 characters for
name, 24 digits for number each location). Entries are stored alphabetically.
NOTE: Press OFF at any time to exit directory.
Store a Number/Name in the Directory
1. Press PROG. The screen displays DIRECTORY.
2. Press SELECT. The screen displays ENTER NAME.
3. Using the chart below, enter up to 15 characters for the name you’re storing with the
number. Use
space.
to backspace and make corrections; use to advance and add a
Basic Operation
4.When you finish entering the name, press SELECT or PROG. The screen displays
ENTER NUMBER.
5.Enter the telephone number. Use
DIAL/P AUSE to store a pause in the dialing sequence.
-OR-
Press REDIAL/PAUSE to display the last number (up to 24 digits) dialed from this phone.
6. Press SELECT or PROG. The screen displays DISTINCT RING? and the current setting.
to backspace and make a correction. Press RE-
10
Telephone Directory
7. Press or to change the setting. Choose Y (for yes) if you wish the phone to alert
you to calls from this number by changing to a distinctive ringing pattern after the first
ring. Choose N (for no) for a normal ringing pattern.
8. Press SELECT or PROG to confirm your selection. If you chose Y, the screen displays:
MELODY: WWRY
9735550123
NOTE: If you chose N in step 7, skip to Step 10.
9. The melody name will blink. Press
SELECT or PROG to confirm your selection. The screen displays:
ANIMATION? N
or to choose the desired melody. Then press
9735550123
10. Press
an animation when the incoming call matches this number. Choose N for no animation.
Your animation choices are:
11. Press SELECT or PROG to confirm your selection. If you chose Y, the screen will
display one of the two animations. Press
SELECT or PROG to confirm your desired option. You’ll hear a confirmation beep. When
you select Y in step 7, a
NOTE: When memory is full the screen displays MEMORY FULL, an error tone sounds,
and you will not be able to store a new number until you delete a stored number.
or to change the setting. Choose Y (for yes) if you wish the phone to show
9735550123
-OR-
9735550123
alternately
alternately
will be displayed with the directory entry.
9735550123
9735550123
or to change the setting, then press
Edit a Number/Name Stored in the Directory
1. Press ( ). The screen displays DIRECTORY.
2. Press
Press the dial pad key for the first letter of the entry you want to edit.
3. When the screen displays the number you want to edit, press SELECT. Then press
or until EDIT flashes.
or to scroll alphabetically through entries stored in directory.
-OR-
Basic Operation
11
Telephone Directory
4. Press SELECT. The screen displays the name and number. The flashing cursor appears at the end of the name. Use , and the dial pad keys to edit the name.
Press SELECT to move on to edit the number. Press SELECT to move to edit the
Distinctive Ring setting and Animation setting. Follow steps 7 through 11 in Store a
Number/Name in the Directory on page 11.
Delete a Number/Name Stored in the Directory
1. Press ( ). The screen displays DIRECTORY.
2. Press
-ORPress the dial pad key for the first letter of the entry you want to delete.
3. When the screen displays the number you want to delete, press SELECT. Press
or to scroll alphabetically through entries stored in directory.
or
until ERASE is flashing.
Basic Operation
4. Press SELECT. The screen displays ERASE NO YES and the number.
5. Press
6. Press SELECT. You’ll hear a confirmation beep.
until YES flashes.
Dial a Number from the Directory
1. Press ( ). The screen displays DIRECTORY.
2. Press
Press the dial pad key for the first letter of the entry you want to dial.
3. When the screen displays the number you want to dial, press SELECT. DIAL is flashing.
4. Press SELECT . The phone automatically dials the number.
When the screen diplays the number you want to dial, press PHONE.
or to scroll alphabetically through entries stored in directory.
-OR-
-OR-
12
Caller ID Operation
Party has called
more than once.
About Call History
This phone assigns each incoming call a number from 1 to 90. The most recent call will
have the highest number. When the memory is full, the oldest call information is deleted to
make room for new incoming call information.
For each call that comes in, the screen displays the following information between the first
and second rings:
• Your caller’s name (up to 15 letters are sent by your telephone company).
• The caller’s area code and telephone number.
• The time and date of the call.
• The repeat Tag ( * ) in the upper right corner, indicating the party has called more than
once.
NOTES:
1. When repeat Caller ID (CID) data arrives, the time and date information will overwrite the
old information, and is displayed during CID review.
2. Press OFF at any time to exit call history.
Review Call History
1. Press (CID) to view call history.
2. Use
or to scroll through records in call history.
Basic Operation
Delete Records from Call History
Delete a Specific Call:
1. Locate the record you want to delete from call history.
2. Press SELECT.
3. Press SELECT. The screen displays ERASE NO YES ALL and the phone number. YES
is flashing.
4. Press SELECT. You’ll hear a long beep confirming the deletion.
ERASE is flashing.
Delete All Calls:
1. While viewing call history, press SELECT. ERASE is flashing.
13
Caller ID Operation
2. Press SELECT. The screen displays ERASE NO YES ALL and the phone number.
3. Press
YES.
4. Press
5. Press SELECT. You will hear a confirmation beep.
Dial a Displayed Number
1. Locate the record in call history you want to dial.
2. If the phone number is not in the correct format, press the # key until it is in the desired
dialing format.
Continued pressing # will change the phone number as follows:
3. With the correct dialing format displayed, press PHONE to make the call.
Basic Operation
-OR-
Press SELECT, then use
Press SELECT to make the call.
Store a Call History Record in the Directory
1. Locate the record in call history you want to store in directory.
2. Press SELECT, then
until ALL flashes, then press SELECT. The screen displays ERASE ALL NO
until YES flashes.
7 digits: 555-0123
8 digits: 1-555-0123
10 digits: 973-555-0123
-OR-
11 digits: 1-973-555-0123
or until DIAL is flashing.
or until PGM flashes.
3. Press SELECT. Using the chart in page 10, enter up to 15 characters for the name
you’re storing with the number. Use
to advance and add a space.
4. Press SELECT to move to the next row. Use
on the number.
5. Press SELECT to confirm, then follow the steps 7 through 11 in Store a Number /
Name in the Directory, on pages 11.
Display Screen Messages
PRIVATE
UNKNOWN
* (after the name)
The other party is blocking name and/or number information.
Your phone company is unable to receive information about this
caller's name and/or number.
This caller has called you more than once.
to backspace and make corrections; use
to backspace and make corrections
14
Ringer Options
In addition to four traditional ringer options and ringer OFF, your gz 2404 Handset has
three popular pre-programmed melodies.
Traditional Ring Options Ringer 1
Ringer 2
Ringer 3
Ringer 4
Ringer OFF
Pre-programmed Melodies:
“We Will Rock You” (WWRY)
By Brian May
© BEECHWOOD MUSIC CORPORATION
“All the Small Things” (Blink182)
Words and Music by Tom DeLonge and Mark Hoppus
© EMI APRIL MUSIC INC.
“Lady Marmelade” (LadyMarm)
by Bob Crewe and Kenny Nolan
© JOBETE MUSIC CO., INC. and STONE DIAMOND MUSIC CORP.
To select traditional and musical ringers, see Set Handset Ringer Style on page 8.
Basic Operation
15
Headset Operation
Your gz 2404 Handset is equipped with a 2.5mm Headset Jack for use with an optional
accessory Headset for handsfree operation. If you choose to use the Headset option, you
must obtain an optional accessory Headset which is compatible with the gz 2404. For best
results use a VTech 2.5mm headset.
To purchase a Headset, call VTech Customer Service at 1-800-595-9511.
Once you have a compatible 2.5mm Headset, locate the Headset Jack on the gz 2404
Handset. Connect the plug on the Headset cord to the jack (under a small rubber flap) on
the cordless Handset. The plug should fit securely. Do not force the connection.
Basic Operation
NOTE:
Whenever a compatible Headset is
connected to the cordless Handset, the
microphone on the Handset will be muted.
This is done to limit the effect of background
noise.
Belt Clip
The gz 2404 is also equipped with a
detachable belt clip. Align the pins on the
inside edge of the clip with the notches on
the sides of the Handset. The belt clip should
snap securely into place. Do not force the
connection.
16
In Case Of Difficulty
If you have difficulties in operating your phone, the suggestions below should solve the
problem. If you still have difficulties after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Telecommunications Canada Ltd.
at 1-800-267-7377.
The Phone Doesn’t Work At All
• Make sure the Power Cord is plugged in.
• Make sure the telephone line cord is plugged firmly into the Base Unit and the
telephone wall jack.
• Make sure the battery pack is properly charged. If you get a LOW BATTER Y message
or indication, the battery pack needs charging.
No Dial Tone
• First check all the suggestions above.
• If you still don’t hear a dial tone, disconnect the Base Unit from the telephone jack and
connect a different phone. If there is no dial tone on that phone either, the problem is in
your wiring or local service. Contact your local telephone company.
Y ou Get Noise, Static, Or A Weak Signal Even When You’re Near The
Base Unit
• Household appliances plugged into the same circuit as the Base Unit can sometimes
cause interference. Try to move the appliance or the Base Unit to another outlet.
You Get Noise, Static, Or A Weak Signal When You’re Away From
The Base Unit
• You may be out of range. Either move closer to the Base, or relocate the Base Unit.
• The layout of your home may be limiting the range. Try to move the Base Unit to another
position.
The Handset Does Not Ring When You Receive A Call
• Make sure you have the ringers activated. Refer to the section on Set Handset
Ringer Style/ Battery Save on page 8 in this User's Manual.
• Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone
jack. Make sure the power cord is plugged in.
• You may be too far from the Base Unit.
• You may have too many extension phones on your telephone line to allow all of them to
ring. Try to unplug some of the other phones.
Y ou Hear Other Calls While Using Your Phone
• Disconnect your Base Unit from the telephone jack, and plug in a corded telephone. If
you still hear other calls, the problem is probably in your wiring or local service. Call your
local telephone company.
17
Additional Information
In Case Of Difficulty
You Hear Noise In The Handset, And None Of The Keys Or Buttons
Work
• Make sure the power cord is plugged in.
Common Cure For Electronic Equipment
If the unit does not seem to be responding normally, then try to put the Handset in the
cradle. If it does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the Base.
2. Disconnect the Handset battery pack.
3. Wait a few minutes.
4. Connect power to the Base.
5. Re-install the battery pack.
6. Wait for the Handset to re-establish its link with the Base. To be safe, allow up to one
minute for this to take place.
Additional Information
18
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with
care.
Avoid rough treatment
Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in the rain,
or handle it with wet hands. Do not install your Base Unit near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your
own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years.
Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use
excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet
or standing in water. If your Base Unit should fall into water, DO NOT RETRIEVE IT
UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE
WALL. Then pull the unit out by the unplugged cords.
19
Additional Information
Warranty Statement
What does this limited warranty cover?
• The manufacturer of this VTech product, VTech Communications, warrants to the
holder of a valid proof of purchase (“Consumer” or “you”) that the product and all
accessories provided by VTech in the sales package (“Product”) are free from material
defects in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with operation instructions, This
limited warranty extends only to the Consumer for Products purchased and used in the
United States of America.
What will VTech Communications do if the Product is not free from
material defects in materials and workmanship during the limited
warranty period (“Materially Defective Product”)?
• During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we
repair this product, we may use new or refurbished replacement parts. If we choose to
replace this product, we may replace it with a new or refurbished product of the same
or similar design. VTech will return repaired or replacement products to you in working
condition. VTech will retain defective parts, modules, or equipment. Repair or replacement of Product, at VTech’s option, is your exclusive remedy. You should expect the
repair or replacement to take approximately 30 days.
How long is the limited warranty period?
• The limited warranty period for the product extends for ONE(1) YEAR from the date of
purchase if we repair or replace a Materially Defective Product under the terms of this
limited warranty. This limited warranty also applies to repaired or replacement Products
for a period of either (a) 90 days from the date the repaired or replacement Product is
shipped to you or (b) the time remaining on the original one-year warranty; whichever is
longer.
What is not covered by this limited warranty?
Additional Information
This limited warranty does not cover
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, negligent, inundation, fire,
water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other
than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech electrical
accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic
serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United
States, or used for commercial or institutional purposes (including but not limited to
Products used for rental purposes); or
20
Warranty Statement
7. Product returned without valid proof of purchase (see 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or
repair of systems outside the unit.
How do you get warranty service?
• To obtain warranty service in the United States of America, call 1- 800-595- 9511 for
instructions regarding where to return the Product. Before calling for service, please
check the user’s manual. A check of the Product controls and features may save you
a service call.
• Except as provided by applicable law, you assume the risk of loss or damage during
transit and transportation and are responsible for delivery or handling charges incurred
in the transport of Product(s) to the service location. VTech will return repaired or
replaced product under this limited warranty to you, transportation, delivery or handling
charges prepaid. VTech assumes no risk for damage or loss of the Product in transit.
• If the Product failure is not covered by this limited warranty, or proof of purchase does
not meet the terms of this limited warranty, VTech will notify you and will request that you
authorize the cost of repair and return shipping costs for the repair of Products that are
not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech
service location along with a description of the malfunction or difficulty;
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
• This warranty is the complete and exclusive agreement between you and VTech. It
supersedes all other written or oral communications related to this Product. VTech
provides no other warranties for this product. The warranty exclusively describes all of
VTech’s responsibilities regarding the product.
There are no other express warranties. No one is authorized to make modifications to
this limited warranty and you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to
one year from date of purchase. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
• In
no event shall VTech be liable for any indirect, special, incidental, consequential, or
similar damages (including, but not limited to lost profits or revenue, inability to use the
product, or other associated equipment, the cost of substitute equipment, and claims by
third parties) resulting from the use of this product, some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
21
Additional Information
FCC, ACTA and IC Regulations
This equipment complies with Parts 15 of the Federal Communications Commission (FCC)
rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry
and Science Canada. Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
A label is located on the underside of the Base Unit containing either the FCC registration
number and Ringer Equivalence Number (REN) or the IC registration number and Load
Number. You must, upon request, provide this information to your local telephone company.
This equipment is compatible with inductively coupled hearing aids.
Should you experience trouble with this telephone equipment, please contact:
VT ech Communications Inc. CUSTOMER SERVICE at 1-800-595-951 1. In Canada,
call VT ech T elecommunications Canada Ltd. at 1-800-267-7377 for repair/warranty
information. The telephone company may ask you to disconnect this equipment from the
line network until the problem has been corrected.
FCC Part 15
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
The equipment has been tested and found to comply with part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television receptio n, whi ch
can be determined by turning the equipment off and on, the user is encouraged to try and
Additional Information
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet or on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Part 68 and ACT A
If this equipment was approved for connection to the telephone network prior to July 23,
2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If
the equipment was approved after that date, it complies with the Part 68 rules and with
Technical Requirements for Connection of Equipment to the Telephone Network adopted
by the Administrative Council for Terminal Attachments (ACTA). We are required to provide
you with the following information.
22
FCC, ACTA and IC Regulations
1. Product identifier and REN information
The label on the back or bottom of this equipment contains, among other things, an identifier
indicating product approval and the Ringer Equivalence Number (REN). This information
must be provided to your local telephone company upon request. For equipment approved
prior to July 23, 2001, the product identifier is preceded by the phrase “FCC Reg No.” and
the REN is listed separately. For equipment approved after that date, the product identifier
is preceded by “US” and a colon (:), and the REN is encoded in the product identifier without
a decimal point as the sixth and seventh characters following the colon. For example, the
product identifier US:AAAEQ03T123XYZ would indicate an REN of 0.3. The REN is used to
determine how many devices you may connect to your telephone line and still have them
ring when you are called. In most, but not all areas, the sum of all RENs should be five (5.0)
or less. You may want to contact your local telephone company for more information.
2. Connection and use with the nationwide telephone network
The plug and jack used to connect this equipment to the premises wiring and the telephone
network must comply with the applicable Part 68 rules and technical requirements adopted
by ACTA. A compliant telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack
should normally be used for connecting to a single line and an RJ14 jack for two lines. See
Installation Instructions in the user’s manual. This equipment may not be used with Coin
Telephone Lines or with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable
your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
3. Repair instructions
If this equipment is malfunctioning, it must be unplugged from the modular jack until the
problem has been corrected. Repairs to this telephone equipment can only be made by the
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined
under the Limited Warranty.
4. Rights of the telephone company
If this equipment is causing harm to the telephone network, the telephone company may
temporarily discontinue your telephone service. The telephone company is required to
notify you before interrupting service. If advance notice is not practical, you will be notified
as soon as possible. You will be given the opportunity to correct the problem and the
telephone company is required to inform you of your right to file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of this product. The telephone company
is required to notify you if such changes are planned.
5. Hearing aid compatibility
If this product is equipped with a corded or cordless Handset, it is hearing aid compatible.
23
Additional Information
FCC, ACTA and IC Regulations
6. Programming/testing of emergency numbers
If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do,
please keep three things in mind:
a. We recommend that you also write the telephone number on the directory card, so that
you can still dial the emergency number manually if the memory dialing feature doesn’t
work.
b. This feature is provided only as a convenience, and the manufacturer assumes no
responsibility for customer reliance upon the memory feature.
c. Testing the emergency telephone numbers you have stored is not recommended.
However, if you do make a call to an emergency number:
• You must remain on the line and briefly explain the reason for the call before hanging up.
• Programming/testing of emergency numbers should be performed during off-peak hours,
such as in the early morning or late evening, when the emergency services tend to be
less busy.
IC (Industry Canada)
This telephone is registered for use in Canada.
The term “IC:” before the radio certification number only signifies that Industry Canada
technical specifications were met.
Notice:
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the
registration number signifies that registration was performed based on a Declaration of
Conformity indicating that Industry Canada technical specifications were met. It does not
imply that Industry Canada approved the equipment.
Additional Information
Notice:
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN assigned to each terminal equipment provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement that the sum
of the Ringer Equivalence Numbers of all the devices does not exceed five.
Before installing this equipment, users should ensure that it is permissible to be connected
to the facilities of the local telecommunications company. The equipment must also be
installed using an acceptable method of connection. The customer should be aware that
compliance with the above conditions may not prevent degradation of services in some
situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
24
FCC, ACTA and IC Regulations
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution:
Users should not attempt to make such connections themselves, but should contact the
appropriate electrical inspection authority, or electrician, as appropriate.
Your Cordless Phone is designed to operate at the maximum power allowed by the FCC
and IC. This means your Handset and Base Unit can communicate only over a certain
distance - which will depend on the location of the Base Unit and Handset, weather, and the
construction and layout of your home or office.
The RBRCR Seal
The RBRCR Seal on the nickel-cadmium battery contained in our product
indicates that VTech Communications Inc. is voluntarily participating in an
industry program to collect and recycle these batteries at the end of their
useful lives, when taken out of service within the United States and
Canada.
R
The RBRC
program provides a convenient alternative to placing used nickel-cadmium
batteries into the trash or municipal waste, which may be illegal in your area.
R
VTech’s participation in RBRC
retailers participating in the RBRC
centers. Please call 1-800-8-BATTERY
makes it easy for you to drop off the spent battery at local
R
program or at authorized VTech product service
TM
for information on Ni-Cd battery recycling and
disposal bans/restrictions in your area. VTech’s involvement in this program is part of its
commitment to protecting our environment and conserving natural resources.
R
is a registered trademark of Rechargeable Battery Recycling Corporation.
RBRC
25
Additional Information
Technical Specifications
FREQUENCY CONTROL
Crystal controlled PLL synthesizer
TRANSMIT FREQUENCY
Base: 2410.2 - 2418.9 MHz
Handset: 912.75 - 917.10 MHz
RECEIVE FREQUENCY
Base: 912.75 - 917.10 MHz
Handset: 2410.2 - 2418.9 MHz
CHANNELS
30 Channels
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC and
IC. Actual operating range may vary
according to environmental conditions
at the time of use.
SIZE
Handset: 58mm x 38mm x 181mm
Base: 135mm x 135mm x 82mm
WEIGHT
Handset: 155.4 grams
(exclude battery and belt clip; include
battery compartment cover)
Base: 179.4 grams
(exclude adapter)
POWER REQUIREMENTS
Handset: 400mAh Ni-Cd Battery Pack
Base: 9V DC @ 400mA
MEMORY
Directory: 50 memory locations; 15
characters for name, 24 digits for
number per location
CID: 90 memory locations
SPECIFICA TIONS ARE TYPICAL
AND MAY CHANGE WITHOUT
NOTICE.
Additional Information
26
VTECH TELECOMMUNICATIONS L TD.
A member of THE VTECH GROUP OF COMP ANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton,
Oregon, 97008
Distributed in Canada by VTech Telecommunications Canada Ltd.
7671 Alderbridge Way, Richmond, B.C. V6X 1Z9.
Copyright 2004 for VTECH TELECOMMUNICATIONS LTD.
Printed in China 91-xxxx-10-00
ISSUE 0
Replacement Battery Order Form
Part Number (Description) QTY X Price = Subtotal
80-5074-01-00
(SBA Series Battery, 3.6V 300mAh Ni-Cd) ___________ x $14.95 = _____________
For orders up to $80, add $6.95 Shipping __________________
For orders over $80, add $9.95 Shipping __________________
+ Sales Tax (if applicable) __________________
TOTAL __________________
SHIPPING INFORMATION
NAME __________________________________________________________________
ADDRESS ______________________________________________________________
CITY ___________________ STATE _________________ ZIP ____________________
DAY TIME PHONE ( ) ______________________________________________
DELIVERY IS LIMITED TO THE CONTINENTAL US, ALASKA, HAWAII, PUERTO RICO,
AND THE US VIRGIN ISLANDS. NO DELIVERY TO PO BOXES OR APO ADDRESSES.
METHOD OF P AYMENT: DO NOT SEND CASH
CHECK MONEY ORDER VISA
MASTERCARD AMERICAN EXPRESS DISCOVER
Checks and Money Orders should be made payable to VTech Communications, Inc.
BILLING INFORMA TION
CREDIT CARD # _________________________________________________________
EXPIRATION DATE ____________________ SECURITY CODE* ____________________
CARDHOLDER’S SIGNATURE _______________________________________________
BILLING ADDRESS IF PAYING BY CREDIT CARD (as it appears on your credit card statement)
NAME __________________________________________________________________
ADDRESS ________________________________________________________________
CITY ___________________ STATE _________________ ZIP ____________________
*The last three or four digits on the signature strip (back side) of your credit card.
Place order form and payment in envelope and send to:
VTech Communications, Inc.
PO Box 178
Valley Park, MO 63088-0178
You may also order online at
www.vtechphones.com
or by calling 1-800-595-9511
Table Of Contents
Important Safety Instructions ................................................................................. 1
Before Y ou Begin ...................................................................................................... 3
About Caller Identification (Caller ID) ............................................................................ 3
Parts Check List .......................................................................................................... 3
Getting Started .......................................................................................................... 4
Setup .......................................................................................................................... 4
Installation of Battery Pack in Handset ......................................................................... 4
Connecting Power to Base Unit .................................................................................... 4
Charge the Battery....................................................................................................... 4
Check for Dial Tone ..................................................................................................... 5
Tone/Pulse Selection.................................................................................................... 5
Removable Handset Plate and Base Plate.................................................................... 5
Basic Operation......................................................................................................... 6
Handset Features ..................................................................................................... 6
Base Features ........................................................................................................... 7
Telephone Operation ............................................................................................... 8
Handset Ringer Style/Battery Save .............................................................................. 8
Set Date and Time ....................................................................................................... 8
Set the Dial Mode ......................................................................................................... 8
Message Waiting.......................................................................................................... 8
Temporary Tone Dialing............................................................................................... 9
Operating Range.......................................................................................................... 9
Display Screen Messages ........................................................................................... 9
Telephone Directory................................................................................................ 10
Store a Number/Name in the Directory........................................................................10
Edit a Number/Name Stored in the Directory ...............................................................11
Delete a Number/Name Stored in the Directory ...........................................................12
Dial a Number from the Directory ................................................................................12
Caller ID Operation...................................................................................................13
About Call History .......................................................................................................13
Review Call History.....................................................................................................13
Delete Records from Call History ................................................................................13
Delete a Specific Call...................................................................................................13
Delete All Calls ............................................................................................................13
Dial a Displayed Number .............................................................................................14
Store a Call History Record in the Directory ................................................................14
Ringer Options ......................................................................................................... 15
Headset Operation ...................................................................................................16
Belt Clip.......................................................................................................................16
Additional Information ............................................................................................17
In Case Of Difficulty .................................................................................................17
Maintenance.............................................................................................................19
Warranty Statement ................................................................................................20
FCC, ACT A and IC Regulations ...............................................................................22
The RBRC
Technical S pecifications .........................................................................................26
R
Seal .......................................................................................................25
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