V-tech DS667V-2F, DS667V-2G, DS667V-2H, DS667V-2J, DS6671-3 User Manual

...
User’s manual
w w w.v t e c h p h o ne s . c o m
Models: DS6671-2/DS6671-3/
DS6671-4/DS6672-4/ DS667V-2F/DS667V-2G/ DS667V-2H/DS667V-2J
Congratulations
on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 94 of this manual.
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
Register online to get an additional 3-month warranty! Visit www.vtechphones.com.
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T
Compatible with
Hearing Aid T-Coil
TIA-1083
i
Table of contents
Getting started .........................1
Parts checklist ....................................1
Telephone base and charger
installation .......................................2
Handset battery installation ................3
Handset battery charging ...................4
Headset charging ...............................5
Headset battery ..................................6
Earbud installation ..............................7
Ear hook installation ...........................8
Head band installation ......................11
Are you a new cable or VoIP
subscriber? ...................................13
Did you subscribe to voicemail
service from your telephone
service provider? ...........................14
Handset layout ..................................15
Telephone base layout ......................18
Headset layout ..................................20
Bluetooth ................................ 21
Introducing Bluetooth ........................21
Glossary of terms ............................23
Bluetooth setup .................................24
VTech Connect to Cell
application ...24
Add a cell phone ...............................25
Auto connection ................................26
Connect a paired cell phone .............26
Disconnect a paired cell phone ........26
Cell ringer (Ringtone Share) .............26
Download phonebook .......................27
Telephone settings ................ 28
Using the menu ................................28
Handset ringer volume .....................29
Telephone base ringer volume .........29
Headset ringer volume .....................29
Ringer tone .......................................30
Quiet mode .......................................30
Set date and time .............................31
LCD language ...................................32
Voicemail number .............................33
Clear voicemail indicators .................34
Key tone ............................................34
CID time synchronization ..................35
Dial mode .........................................35
Telephone operation ............. 36
Make a home call .............................36
Predial a home call ...........................36
Answer a home call ..........................36
End a home call ................................36
Call waiting on the home line ............36
Make a cell call .................................37
Answer a cell call ..............................37
End a cell call ...................................37
Call waiting on the cell line ...............38
Answer a cell call while on
a home call ....................................38
Cell phone voicemail ........................38
Answer a home call while on
a cell call .......................................38
Handset speakerphone ....................38
Volume control ..................................39
Mute ..................................................39
Hold ..................................................39
Redial ...............................................40
Website .............................................40
Temporary ringer silencing ...............41
Chain dialing .....................................41
Temporary tone dialing .....................42
Find handset .....................................42
Check voicemail................................42
Multiple handset use .............43
Join a call in progress .......................43
Intercom ............................................44
Answer an incoming call during
an intercom call .............................45
Transfer a call using intercom ...........46
Push-to-talk (PTT) ............................47
PTT to a single handset ....................48
PTT to multiple handsets ..................49
Answer a PTT call.............................50
Change a one-to-one PTT call to
an intercom call .............................50
End a PTT call ..................................51
Answer an incoming call during
a PTT call ......................................51
ii
Table of contents
Make an outgoing call during
a PTT call ......................................51
Phonebook .............................52
About the phonebook .......................52
Add a phonebook entry to the
home phonebook ..........................53
Review phonebook entries ...............55
Alphabetical search ..........................55
Dial a phonebook entry ....................56
Edit a phonebook entry ....................56
Delete a phonebook entry ................57
Remove an entire cell phonebook ....57
Caller ID ..................................58
About caller ID ..................................58
Information about caller ID with
call waiting .....................................58
Caller ID log ......................................59
Memory match ..................................59
Missed call indicator .........................60
Review the caller ID log ....................60
View dialing options ..........................61
Dial a caller ID log entry ...................62
Save a caller ID log entry to the
home phonebook ..........................62
Delete caller ID log entries ...............63
Caller ID log screen messages .........63
Answering system settings ...64
Answering system ............................64
Announcement .................................64
Record your own announcement ......64
Play your announcement ..................64
Delete your announcement ..............65
Answer on/off ....................................65
Call screening ...................................66
Number of rings ................................66
Remote access code ........................67
Message alert tone ...........................67
Recording time .................................68
Answering system
operation .............................69
Answering system and voicemail ......69
Using the answering system
and voicemail together ..................69
Message capacity .............................70
New message indication ...................70
Call screening ...................................70
Call intercept .....................................71
Temporarily turn off the message
alert tone .......................................71
Message playback ............................72
Delete all old messages ...................73
Record, play and delete memos .......73
Remote access .................................74
Appendix ................................ 75
Expand your telephone system ........75
Message window displays ................76
Screen messages .............................77
Handset and telephone base
indicators .......................................79
Headset indicators ............................81
Troubleshooting ................................82
Important safety instructions ............92
Battery ..............................................93
Precautions for users of implanted
cardiac pacemakers ......................93
Operating range ................................93
ECO mode ........................................93
Maintenance .....................................94
About cordless telephones ...............94
The RBRC® seal ...............................95
FCC, ACTA and IC regulations .........96
California Energy Commission
battery charging testing
instructions ....................................98
For C-UL compliance only ................99
Limited warranty .............................101
Technical specifications ..................103
Index ..................................... 104
1
The headset battery is not replaceable. To purchase replacement batteries or power adapters, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
Parts checklist
Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.
Getting started
Abridged user’s manualTelephone base
Handset battery
(1 for DS6671-2/DS667V-2F/ DS667V-2G/ DS667V-2H/ DS667V-2J) (2 for DS6671-3) (3 for DS6671-4/DS6672-4)
Handset battery compartment cover
(1 for DS6671-2/DS667V-2F/ DS667V-2G/ DS667V-2H/ DS667V-2J) (2 for DS6671-3) (3 for DS6671-4/DS6672-4)
Telephone line cord
Telephone base power adapter
Cordless headset with an earbud attached
Ear hooks (3) Additional
earbuds (3)
Head band
Handset charger and charger adapter
(1 for DS6671-3) (2 for DS6671-4/DS6672-4)
Handset
(1 for DS6671-2/DS667V-2F/ DS667V-2G/ DS667V-2H/ DS667V-2J) (2 for DS6671-3) (3 for DS6671-4/ DS6672-4)
Ear pad
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Quick start guide
Quick start guide
Abridged user’s manual
Getting started
2
Telephone base and charger installation
Install the telephone base and handset charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
Telephone base
Handset charger
If you have DSL high-speed Internet service, a DSL filter (not included) is required.
The DSL filter must be plugged into the telephone wall jack.
Electrical outlet not controlled by a wall switch
Charger adapter
Telephone wall jack
Telephone base power adapter
Telephone line cord
Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Even if you do not subscribe to any conventional telephone service, you can still use the cell line alone without plugging in a telephone line cord.
CAUTION:
If you subscribe to telephone service from a cable company or a VoIP service provider, contact your cable/VoIP service provider for more information.
3
Handset battery installation
Install the battery as shown below.
Plug the battery connector securely into the socket inside the handset battery compartment, matching the orientation of the engraved label.
1.
If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
Getting started
IMPORTANT:
Check for a dial tone by pressing
/HOME
, CELL 1 or CELL 2. If you hear a dial tone, the
installation is successful.
If you do not hear a dial tone:
Make sure the installation procedures described above are properly done. It may be a wiring problem. If you have changed your telephone service to digital service
from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
2.
Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place.
3. Charge the handset by placing it in the telephone base or handset charger. The CHARGE light is on when the handset is charging.
4.
CHARGE light
remains on when charging.
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Getting started
4
Handset battery charging
Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).
NOTES
For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 12 hours of continuous charging. If you place the handset in the telephone base or the charger without plugging in the
battery, the screen displays No battery.
Battery indicators Battery status Action
The screen is blank, or displays Place in charger and flashes.
The battery has no or very little charge. The handset cannot be used.
Charge without interruption (about 30 minutes).
The screen displays Low battery and flashes.
The battery has enough charge to be used for a short time.
Charge without interruption (about 30 minutes).
The screen displays HANDSET X.
The battery is charged. To keep the battery charged,
place it in the telephone base or handset charger when not in use.
After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time on page 31. To skip setting, press CANCEL.
SET DATE
MM/DD/YY
When it is fully charged, you can expect the following performance:
Operation Operating time
While in handset use (talking*) Seven hours While in speakerphone mode (talking*) Three hours While not in use (standby**) Five days
* Operating times vary depending on your actual use and the age of the battery. ** Handset is not charging or in use.
Getting started
5
Headset charging
After installing the telephone base, charge the headset as shown below. The headset is fully charged after three hours of continuous charging. If the light does not turn on while charging, you need to charge the headset without interruption for at least 15 minutes to give the headset enough charge to use for a short time. For best performance, keep the headset in the telephone base when not in use.
Place the tip of the headset in the small cradle on the telephone base.1.
The magnet holds the top of the headset in place. The light turns on when charging.
2.
The light
Getting started
6
Headset battery
It takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:
Operation Operating time
While in use (talking*) Nine hours While not in use (standby**) Ninety hours
* Operating times vary depending on your actual use and the age of the battery. ** Headset is not charging or in use.
The battery needs charging when:
The headset beeps twice every 20 seconds. The light is off when in idle mode. The light flashes every 10 seconds in red.
Conserve battery life:
To reduce the risk of fire or injury, read and follow these instructions:
The headset battery is not replaceable. If the headset will not be used for a long period of time, press and hold on the headset
to power off the headset and conserve the headset battery life. The light flashes three times in red when the headset is being powered off.
CAUTION:
To prevent fire or shock hazard, do not expose this product to water or any type of moisture.
Getting started
7
Earbud installation
There are four earbuds provided and one of them has already been attached to the headset.
To remove the earbud from the headset earpiece:
Hold both sides of the earbud and then pull the earbud until it separates from the earpiece.
To attach the earbud to the headset earpiece:
Choose an appropriate earbud. Press the earbud towards the earpiece until it clicks into place. Move the earbud
around so that the protruding bump on the earbud is pointing towards your mouth when placed on your ear. The protruding bump on the earbud holds the headset securely in your ear.
1.
2.
Protruding bump
Getting started
8
Ear hook installation
There are three ear hooks provided. The smallest ear hook is a flexible ear hook. If you choose to use it, adjust to suit your ear comfortably before use.
To attach the ear hook to the headset:
Remove any headset attachment (earbud excluded) connected to the headset. Choose an appropriate ear hook. Insert the ear hook [A] into the rotating clip [B] on the headset until it clicks
into place.
1.
2.
3.
Hook the headset on your right ear. Adjust the angle of the headset until the microphone is pointing towards your mouth. Firmly grip the earpiece with one hand whenever adjusting the headset microphone up or down.
4.
[B]
[A]
Getting started
9
Hold the headset with one hand. Lift the ear hook upward.
1. Twist the ear hook 180 degrees
clockwise.
2.
Push the ear hook downward.3. Hook the headset on your left ear.
Adjust the angle of the headset until the microphone is pointing towards your mouth.
4.
Ear hook installation
To adjust the headset to wear on your left ear:
Getting started
10
Ear hook installation
To remove the ear hook from the headset:
Hold the headset with one hand and the ear hook with your other hand. Pull the end of the ear hook up until it separates from the rotating clip on
the headset.
1.
2.
Getting started
11
Head band installation
To attach the head band to the headset:
Remove any headset attachment connected to the headset. Attach the ear pad to the headset earpiece.
1.
2.
To wear the headset on your right ear, insert the end [A] of the head band into the rotating clip [B] on the headset until it clicks into place.
3.
[B]
[A]
Getting started
12
Head band installation
Adjust the head band to fit your head. Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth. Firmly grip the earpiece with one hand whenever adjusting the headset microphone up or down.
4.
To remove the head band from the headset:
Hold the headset with one hand and the head band with your other hand. Pull the end of the head band until it separates from the rotating clip on
the headset.
1.
2.
To wear on your left ear, hold the headset on one hand and the head band with your other
hand. Rotate the head band within the rotating clip on the headset.
Getting started
13
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks in your home may no longer
work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home.
To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to work as normal.
OLD
Conventional telephone line jack
Main
landline
NEW
Modem/Router/ Terminal adapter
Cable or
Internet
Getting started
14
Did you subscribe to voicemail service from your telephone service provider?
Your telephone has a built-in answering system and supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply). Refer to Answering system and voicemail on page 69 for more details.
To use the built-in answering system:
You may see this online Complete user’s manual on how to record your outgoing announcement, retrieve messages and other related operations. You may also see the Abridged user’s manual provided in the product package for abbreviated instructions.
To use the voicemail:
To retrieve your voicemail messages, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.
Getting started
15
Handset layout
CHARGE light
On when the handset is charging in the telephone base or handset charger (page 3).
VOLUME/ / (phonebook)
Press to review the phonebook when the phone is not in use (page 55).
Press to scroll up while in a menu, or in the phonebook, caller ID log or redial list.
While entering names or numbers, press to move the cursor to the right.
During a call or message playback, press to increase the listening volume (page 39 or 72).
VOLUME/ /CID (caller ID)
Press to review the caller ID log when the phone is not in use (page 60).
Press to scroll down while in a menu, or in the phonebook, caller ID log or redial list.
While entering names or numbers, press to move the cursor to the left.
During a call or message playback, press to decrease the listening volume (page 39 or 72).
OFF/CANCEL
During a call, press to hang up (pages 36 and 37). While in a menu, press to return to the previous menu,
or press and hold to return to idle mode, without making changes.
While the phone is ringing, press to silence the handset ringer temporarily (page 41).
Press and hold to erase the missed call indicator when the phone is not in use (page 60).
Press repeatedly to display other dialing options while reviewing a caller ID log entry (page 61).
Press and hold to set and turn on the quiet mode, or to turn it off when the handset is not in use (page 30).
While the phone is ringing, press to silence the handset ringer temporarily (page 41).
While saving a caller ID log entry to the home phonebook, press to toggle name order (page 62).
HOLD
Press to put current call on hold.
/HOME/FLASH
Press to make or answer a home call (page 36). During a call, press to answer an incoming home call
when you receive a call waiting alert (page 36).
Getting started
16
Handset layout
REDIAL/PAUSE
Press repeatedly to view the last 10 numbers dialed (page 40).
While entering numbers, press and hold to insert a dialing pause (pages 33, 53, 54 and 62).
MENU/SELECT
Press to show the menu (page 28). While in the menu, press to select an item or save an
entry or setting.
CELL 1/ CELL 2
Press to make or answer a cell call (page 37). During a cell call, press to answer an incoming cell call
when you hear a call waiting alert (page 38).
1
While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook (page 61).
Press and hold to set or dial your voicemail number when the phone is not in use (page 33).
Dialing keys
Press to enter numbers or characters. Press to answer an incoming call (pages 36 and 37).
/auA
During a call, press to switch to tone dialing if you have pulse service (page 42).
While entering characters, press to switch between upper case and lower case.
MUTE/DELETE
During a call, press to mute the microphone (page 39).
While the phone is ringing, press to silence the handset ringer temporarily (page 41).
While reviewing the redial list, phonebook or caller ID log, press to delete an individual entry (page 40, page 57 and page 63 respectively).
While using the dialing keys, press to delete digits, or press and hold to delete all digits.
(Speakerphone)
Press to make or answer a call using the handset speakerphone (page 36).
During a call or message playback, press to switch between the handset speakerphone and the cordless handset (page 38 or 72).
Getting started
17
Handset layout
PUSH TO TALK (PTT)
Press to begin a broadcast to one or multiple handsets (page 48 or page 49).
Press and hold to broadcast to a group of handsets when the handset is not in use (page 49).
Getting started
18
Telephone base layout
FIND HANDSET
Press to page all system handsets and headset (page 42).
CELL 1/ CELL 2 lights
On when the telephone base is paired and connected with a Bluetooth device (page 25).
Blinks when pairing is in progress. Flashes when there is an incoming
cell call.
Message window
Shows the number of messages, and other information of the answering system or telephone base (page 78).
IN USE light
Flashes when there is an incoming call, or another telephone sharing the same line is in use.
On when the handset or headset is in use, or the answering system is answering a call.
/VOL and /VOL
Press to adjust the volume during message playback (page 72).
Press to adjust the telephone base ringer volume when the phone is not in use (page 29).
ANS ON light
On when the answering system is turned on (page 65).
Getting started
19
/PLAY/STOP
Press to play messages (page 72). Press to stop message playback (page 72).
/SKIP
Press to skip to the next message (page 72).
/REPEAT
Press to repeat a message (page 72). Press twice to play the previous message
(page 72).
X/DELETE
Press to delete the playing message (page 72).
When the phone is not in use, press twice to delete all previously reviewed messages (page 73).
CELL 1/ CELL 2
Press and hold to add or replace a cell phone (page 25).
Press to manually connect the paired cell phone (page 26).
ANS ON
Press to turn the answering system on or off (page 65).
Telephone base layout
Getting started
20
Headset layout
(on/off)
Press and hold two seconds to power on or off. Press to answer, end or join a call (pages 36 and 43). On in red when charging in the telephone base. On in blue when fully charged in the telephone base. Flashes once every 10 seconds in blue when in idle mode. Flashes once every 10 seconds in red when in low battery mode. Flashes twice every three seconds in blue while on a call. Flashes quickly in blue while being paged. Flashes quickly and alternately in red and blue while
being registered. Flashes four times every four seconds in blue when there is an
incoming call.
MUTE/FLASH
While on a call, press to mute the microphone (page 39).
While on a call, press and hold to answer an incoming call when you receive a call waiting alert (page 36).
When there is an incoming call, press to silence the ringer in the earpiece temporarily.
+/-/VOLUME
While on a call, press to adjust the listening volume (page 39).
When the headset is not in use, press to adjust the ringer volume (page 29).
Rotating clip
Connect the ear hook or head band.
RESET (recessed key)
Insert a paper clip or similar object to reset the headset when deregistration fails.
Microphone
Earpiece
21
Introducing Bluetooth
Your new DS6671/DS6672/DS667V telephone system with Bluetooth wireless technology has the following features:
Pair and connect up to a maximum of two cell phones with the telephone base to make and receive cell calls. Both cell phones can be active on a call at a time.
Make and receive calls using your cell phone plan while utilizing the ease and comfort of your home telephone system.
Receive phonebook entries from your cell phone.
IMPORTANT INFORMATION
Refer to the user's manual of your Bluetooth enabled cell phone for more information about how that device uses Bluetooth connectivity.
Bluetooth wireless technology operates within a short range (a maximum of approximately 30 feet) from the telephone base. Keep connected cell phones within this range. For optimal performance, keep your cell phone within 15 feet of the telephone base while using the DS6671/DS6672/DS667V cell line.
If your cell phone has poor reception in your home, the DS6671/DS6672/DS667V cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the DS6671/DS6672/DS667V cell line.
If you experience poor sound quality, your cell phone may be too far away from the telephone base. To improve Bluetooth signal strength, place your cell phone closer to the telephone base (within 15 feet) and make sure that there are no physical obstacles between the telephone base and the cell phone, such as large furniture or thick walls.
Bluetooth
DS6671/DS6672/DS667V
Cellular signal
Less than 15 feet for
optimal performance
22
Bluetooth
Charge your cell phone while it is connected to the telephone base. Your cell phone's battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology.
Monitor your cell phone's usage because minutes are deducted from your cellular plan for the duration of all cell calls, depending on the terms of your plan.
Refer to Bluetooth setup (page 24) to learn how to set up and manage your Bluetooth enabled devices. Refer to Telephone operation (page 36) on how to operate your Bluetooth devices with your new DS6671/DS6672/DS667V telephone system with Bluetooth wireless technology. Refer to Troubleshooting (page 84) if you experience difficulty using the telephone system.
IMPORTANT INFORMATION
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
23
Bluetooth
Glossary of terms
Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled cell phone and your new DS6671/DS6672
/
DS667V
telephone system.
Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone.
Cell line - the telephone line associated with your cell phone service. On your DS6671/DS6672/DS667V handset, press CELL 1 or CELL 2 to use the cell line.
Connected - when you pair a Bluetooth cell phone to the DS6671/DS6672/ DS667V, it is automatically connected. When a cell phone is connected, 1 and/or 2 displays after on the handset and the CELL 1 and/or CELL 2
light on the telephone base is on. If a cell phone loses its connection to the telephone base, it must be reconnected before you can use the cell phone with the
DS6671/DS6672/DS667V.
Disconnected - when a cell phone is disconnected, the status icon (1/2) on the
handset no longer displays and the CELL 1/ CELL 2 light on the telephone base is off.
Discoverable mode - before a Bluetooth enabled device can be paired, it must be set to this mode. When pairing your cell phone, the telephone base will be set to this mode. Depending on the manufacturer, this mode is sometimes referred to as
Find Me or Visibility.
Home line - your conventional telephone land line. On your DS6671/DS6672/ DS667V handset, press /HOME to use the home line.
Paired device - once a Bluetooth enabled cell phone has been paired with the
telephone base, it appears on the cell devices list. A maximum of two cell phones can be paired with the telephone base.
Pairing - this refers to the process of Bluetooth enabled cell phone registering device information with each other. The telephone base must be paired with the Bluetooth enabled cell phone before it can be used. Depending on the manufacturer, this is also referred to as Bonding.
PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth devices. PIN information must be exchanged between Bluetooth devices before they can be used. This is also known as a Passkey or Passcode.
24
Bluetooth
Bluetooth setup
To use a Bluetooth enabled cell phone with your DS6671/DS6672/DS667V, you must first pair and connect it with the telephone base. The DS6671/DS6672/ DS667V telephone base and all system handsets can be used to make or answer calls on the cell phone line.
Bluetooth wireless technology operates within a short range (a maximum of approximately 30 feet). When you pair a Bluetooth cell phone to the telephone base, make sure your Bluetooth cell phone is close to the telephone base to maintain sufficient signal strength. For optimal performance, keep your cell phone within 15 feet of the telephone base while using the cell line.
VTech Connect to Cell
application
If you are using Bluetooth enabled Android® phones (OS 2.3 or higher), you can further extend the flexibility of your telephone system with use of this free application.
VTech Connect to Cell comprises Caller ID manager and Alerts manager that help you integrate your cell phone with your new DS6671/DS6672/DS667V.
To learn more or download this application via Google Play® Store, go to http://www.vtechphones.com/app_connect_to_cell.
Android
®
and Google Play® are registered trademarks of Google Inc.
25
Bluetooth
Add a cell phone
Before you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth devices. Refer to the user's manual of your cell phone to learn how to search for or add new Bluetooth devices.
You can pair and connect up to two cell phones to the telephone base. All paired cell phones are shown on the cell device list. Both Bluetooth cell phones can be on a call at a time.
Once you have paired and connected a device with the telephone base, you do not need to repeat the procedure again unless you have replaced the paired cell phone with a new one.
To pair and connect a cell phone:
Press and hold CELL 1/ CELL 2 on the telephone base for about four seconds. You hear a tone and the
CELL 1/ CELL 2 light blinks.
If there is already a cell phone in the slot, the existing cell phone will be erased from the cell device list.
Turn on the Bluetooth feature of your cell phone. Once your cell phone finds your VTech phone (VTech DS6671/ VTech DS6672/VTech DS667V), press the appropriate key on your cell phone to continue the pairing process.
Your cell phone may prompt you to enter the PIN of the telephone base. The default PIN of the telephone base is 0000.
All cell phones that are connected to the telephone base are disconnected temporarily until the pairing process is completed.
When the cell phone is successfully paired and connected to the telephone base, you hear a tone. The corresponding status icon (1/2) displays on the handset and the corresponding device light ( CELL 1/ CELL 2) on the telephone base turns
on.
If you have trouble pairing your cell phone, it may not be compatible with your DS6671/DS6672/DS667V. Check the Bluetooth compatibility list at www.vtechphones.com.
The pairing process may take up to one minute. If the pairing process fails, try again.
The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your DS6671/DS6672/ DS667V to complete the pairing process.
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HANDSET X
01/02
ANS ON
10:01
AM
1
2
26
Bluetooth
Auto connection
A cell phone may be disconnected from the telephone base when:
The Bluetooth feature of your connected cell phone is turned off. The power of your cell phone is turned off. Your cell phone is not within range of the telephone base.
When the Bluetooth feature or power on the cell phone is turned on, or it moves within range of the base, the base will try to reconnect to the cell phone.
Connect a paired cell phone
If you need to connect your paired cell phone to the telephone base manually:
Press CELL 1/ CELL 2 on the telephone base when it is not in use. The CELL 1/ CELL 2 light blinks.
When the cell phone is connected to the telephone base, you hear a tone. The corresponding status icon (1/2) displays on the handset. The corresponding device light ( CELL 1/ CELL 2) on the telephone base turns on.
Disconnect a paired cell phone
If you need to disconnect a paired cell phone from the telephone base, refer to your cell phone user’s manual for instructions to disconnect a Bluetooth device.
If you press and hold CELL 1/ CELL 2 on the telephone base, the existing paired cell phone in that slot will be erased. See Add a cell phone (page 25) on how to pair and connect a new cell phone.
Cell ringer (Ringtone Share)
The cell ringer (ringtone share) feature allows you to set your telephone to play your iPhone® ringer. When you pair an iPhone (with iOS4.1 or later) to your DS6671/ DS6672/DS667V, the DS6671/DS6672/DS667V handsets play your iPhone’s ringer when you receive a call on your iPhone.
Press MENU when the phone is not in use. Press or to scroll to Bluetooth, then press SELECT. Press or to scroll to Cell ringer, then press SELECT. Press or to scroll to On or Off, then press SELECT.
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iPhone® is a registered trademark of Apple Inc.
27
Bluetooth
Download phonebook
You can download two cell phonebooks (up to 1000 entries each) to your DS6671/ DS6672/DS667V telephone system via Bluetooth wireless technology. Each
downloaded phonebook is stored with up to 24 digits for each phone number and 15 characters for each name.
Before downloading the phonebook, make sure the cell phone is paired and connected to the DS6671/DS6672/DS667V. Make sure the handset battery is charged for at least 10 minutes.
Place your cell phone next to the telephone base while downloading.
To download a cell phone phonebook:
Press MENU when the phone is not in use. Press or to scroll to Bluetooth, then press SELECT. Press or to scroll to Download PB, then press SELECT. Press or to scroll to a desired device, then press SELECT.
If there is no cell phone paired to the system, the handset displays Pair cell first and then returns to the previous menu.
If the selected device is not available, the handset displays Connect first and then returns to the previous menu.
During the download, the handset flashes Downloading... All other idle system handsets display Downloading...
When the downloading process completes or when the memory is full, the handset displays Entries added: XXX. Then the handset returns to the Bluetooth menu.
Certain cell phones do not support SIM card download. If this is the case, try transferring the contacts from your SIM card to your cell phone memory first, then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the user’s manual of your cell phone.
For certain cell phones, you may need to press a key on your cell phone to confirm the phonebook download.
For Android cell phones, you may also download your cell phone phonebook to your DS6671/DS6672/DS667V via the VTech Contact Share application. Go to http://www.vtechphones.com/app_contact_share for application download.
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Intercom >Bluetooth
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Cell ringer >Download PB
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CHOOSE DEVICE >1:Cell Phone A
1
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Entries added:
XXX
1
2
28
Telephone settings
Using the menu
You can use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume
for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, CID time synchronization and dial mode. Go to Answering system settings (from page 64 to page 68) for instructions to
change the answering system settings.
To enter the handset menu:
Press MENU when the phone is not in use. Press or until the screen displays the desired
feature menu. Press SELECT to enter that menu. To return to the previous menu, press CANCEL. To return to idle mode, press and hold CANCEL.
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Telephone settings
29
Telephone settings
Handset ringer volume
You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, appears on the screen.
Press MENU when the handset is not in use. Press or to scroll to Ringers, then press SELECT. Press SELECT again to select Ringer volume. Press or to sample each volume level. Press SELECT to save your selection and return to the previous
menu. You hear a confirmation tone.
The ringer volume also determines the ringer volume for intercom calls. If the ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.
Telephone base ringer volume
Press q/VOL or p/VOL on the telephone base to adjust the ringer volume when the telephone is not in use.
When you set the base ringer volume to off, the message window displays 0 and the system announces, “Base ringer is off.”
When the telephone is ringing, press q/VOL to temporarily turn the base ringer off.
Headset ringer volume
The headset does not have an external ringer. When there is an incoming call, the headset earpiece rings.
To adjust the ringer volume:
Press +/-/VOLUME on the side of the headset when it is not in use.
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Bluetooth >Ringers
>Ringer volume Ringer tone
RINGER VOLUME
30
Telephone settings
Ringer tone
You can choose from different ringer tones for each handset.
Press MENU when the handset is not in use. Press or to scroll to Ringers, then press SELECT. Press or to scroll to Ringer tone. Press or to scroll to All lines, Home ringtone, Cell 1 tone
or Cell 2 tone, then press SELECT. Press or to sample each ringer tone. Press SELECT to save your selection and return to the previous
menu. You hear a confirmation tone.
If you turn off the ringer volume, you will not hear ringer tone samples.
Quiet mode
You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted.
When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on.
To set the duration and turn on the quiet mode:
Press and hold when the handset is not in use. The handset displays Quiet: __ hours. Use the dialing keys
(0-9) to enter the duration (1-12 hours). Press SELECT to confirm. You hear a confirmation tone.
The handset displays Answering sys is ON briefly, then Quiet mode on, ANS ON and . The ANS ON light on the telephone base turns on.
To turn off the quiet mode:
Press and hold to turn off the quiet mode. The handset displays Quiet mode is off briefly and then returns to idle.
If you change the settings of the ringer tone, handset ringer volume and telephone base ringer volume while the quiet mode is on, you can still hear the samples of them.
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RINGER TONE
>All lines
RINGER TONE
>1
HANDSET X
Quiet mode on
01/02
ANS ON
10:01
AM
Quiet: __ hours
(1-12 hours)
Quiet: 10 hours
(1-12 hours)
31
Telephone settings
Set date and time
The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information.
If you do not want to set the date and time automatically with caller ID information, turn off the CID time synchronization feature (see page 35).
To manually set the date and time:
Press MENU when the handset is not in use. Press or to scroll to Set date/time, then press SELECT. Press or to select the month then press SELECT, or use
the dialing keys to enter a two-digit number (01-12). Press or to select the date then press SELECT, or use the
dialing keys to enter a two-digit number (01-31). Press or to select the year then press SELECT, or use the
dialing keys to enter a two-digit number (00-99) then press SELECT.
Press or to select the hour then press SELECT, or use the dialing keys to enter a two-digit number (01-12).
Press or to select the minute then press SELECT, or use the dialing keys to enter a two-digit number (00-59).
Press or to scroll to AM or PM, or press 2 to choose AM or press 7 to choose PM.
Press SELECT to save the settings and return to the previous menu. You hear a confirmation tone.
If the date and time are not set when a message is recorded, the system announces, “Time and date not set,” before each message plays.
The telephone plays two beeps if you enter an invalid number.
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Ringers >Set date/time
SET DATE MM/DD/YY
SET DATE HH:MM --
32
Telephone settings
LCD language
You can select a language (English, French or Spanish) to be used in all screen displays.
Press MENU when the handset is not in use. Press or to scroll to Settings, then press SELECT. Press SELECT to select LCD language. Press or to scroll to English, Français or Español, then
press SELECT.
The screen displays Set English as LCD language? when you choose English.
The screen displays Set Français as LCD language? when you choose Français.
The screen displays Set Español as LCD language? when you choose Español.
Press SELECT to save your selection and return to the previous menu. You hear a confirmation tone.
If you accidentally changed the LCD language to French or Spanish, press MENU, then enter 364 to reset the LCD language to English.
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Set date/time >Settings
>LCD language Voicemail #
LCD LANGUAGE >English
33
Telephone settings
Voicemail number
If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 for easy access. When you want to retrieve voicemail messages, press and hold 1 . Contact your telephone service provider for more information and assistance about using your voicemail service.
To set the voicemail number:
Press and hold 1 when the phone is not in use. Use the dialing keys to enter the voicemail number.
Press DELETE to erase a digit. Press and hold DELETE to erase all digits. Press or to move the cursor to the left or to the right. Press and hold PAUSE to insert a dialing pause
(a p appears).
Press SELECT to save. The handset displays Voicemail #
saved and then returns to idle mode.
-OR-
Press MENU when the handset is not in use. Press or to scroll to Settings, then press SELECT. Press or to scroll to Voicemail #, then press SELECT. Use the dialing keys to enter the voicemail number.
Press DELETE to erase a digit. Press and hold DELETE to erase all digits. Press or to move the cursor to the left or to the right. Press and hold PAUSE to insert a dialing pause (a p appears).
Press SELECT to save. The handset displays Voicemail # saved and then returns to the previous menu. You hear a confirmation tone.
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LCD language >Voicemail #
VOICEMAIL #
_
34
Telephone settings
Clear voicemail indicators
If you subscribe to voicemail service offered by your telephone service provider, New voicemail and display on the handsets when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicators only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
To manually turn off the new voicemail indicators:
Press MENU when the handset is not in use. Press or to scroll to Settings, then press SELECT. Press or to scroll to Clr voicemail, then press SELECT.
The handset displays Reset Voicemail Indicator? Press SELECT to confirm and return to the previous menu.
You hear a confirmation tone.
Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.
Key tone
You can set the key tone volume or turn it off for each handset. If you turn the key tone off, there are no beeps when you press the handset keys.
Press MENU when the handset is not in use. Press or to scroll to Settings, then press SELECT. Press or to scroll to Key tone, then press SELECT. Press or to select the desired volume or Off. Press SELECT to save your selection and return to the previous
menu. You hear a confirmation tone.
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Voicemail # >Clr voicemail
Reset Voicemail
Indicator?
KEY TONE
Off
Clr voicemail >Key tone
35
Telephone settings
CID time synchronization
This feature allows the time and date to be set by incoming caller ID information. The default setting is On.
Press MENU when the handset is not in use. Press or to scroll to Settings, then press SELECT. Press or to scroll to CID time sync, then press SELECT. Press or to choose On or Off. Press SELECT to save your selection and return to the previous
menu. You hear a confirmation tone.
Dial mode
The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call.
Press MENU when the handset is not in use. Press or to scroll to Settings, then press SELECT. Press or to scroll to Dial mode, then press SELECT. Press or to choose Touch-tone or Pulse. Press SELECT to save your selection. Then the handset returns
to the previous menu. You hear a confirmation tone.
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Key tone >CID time sync
CID TIME SYNC
>On
CID time sync >Dial mode
DIAL MODE
>Touch-tone
36
Telephone operation
Make a home call
Press /HOME or on the handset. When you hear a dial tone, dial the number. Press on the headset to join the call. Hang up the
handset at any time to leave the call and the headset continues the call.
Predial a home call
Enter the telephone number. Press /HOME or to dial. Press on the headset to join the call. Hang up the
handset at any time to leave the call and the headset continues the call.
The handset shows the elapsed time as you talk (in hours, minutes and seconds). While entering numbers, press DELETE to make corrections; press and hold
PAUSE to insert a dialing pause (a p appears). If you make a predial call while the telephone line is in use, the screen displays
Unable to call. Line in use.
Answer a home call
Press /HOME, or any dialing key (0-9 or ) to answer. Press on the headset.
End a home call
Press OFF on the handset, or place the handset in the telephone base or handset charger.
Press on the headset or place the headset in the telephone base.
Call waiting on the home line
When you subscribe to call waiting service with your telephone service provider, the handset flashes and you hear a beep if someone calls while you are already
on a call.
Press FLASH on the handset or press and hold FLASH on the headset to put your current call on hold and take the new call.
Press FLASH on the handset or press and hold FLASH on the headset at any time to switch back and forth between calls.
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Telephone operation
37
Make a cell call
Press CELL 1 or CELL 2.
The handset displays Unable to call. Line in use if your cell phone is in use. Enter the telephone number, then press the corresponding CELL key to dial. Press on the headset to join the call. Hang up the handset at any time to leave
the call and the headset continues the call.
-OR-
Enter the telephone number, then press CELL 1 or CELL 2.
The handset displays Unable to call. Line in use if your cell phone is in use. Press on the headset to join the call. Hang up the handset at any time to leave
the call and the headset continues the call.
The handset shows the elapsed time as you talk (in hours, minutes and seconds). While entering numbers, press DELETE to backspace and delete a digit;
press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). While using the cell line, place your cell phone closer to the telephone base, and
make sure that there are no physical obstacles such as large furniture or thick walls between the telephone base and the cell phone.
Answer a cell call
Press /HOME, CELL1, CELL 2, or any dialing key (0-9 or ) to answer.
Press on the headset.
You can also use your cell phone to answer the call. If you answer with your cell phone, it will disconnect from the telephone base.
End a cell call
Press OFF on the handset or place the handset in the telephone base or handset charger.
Press on the headset or place the headset in the telephone base.
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Telephone operation
38
Call waiting on the cell line
When you subscribe to call waiting service with your cell phone service provider, the handset flashes and you hear a beep if someone calls while you are already on a call.
Press CELL 1 or CELL 2 on the handset or press and hold FLASH on the headset to put your current call on hold and take the new call.
Press the corresponding CELL key on the handset or press and hold FLASH on the headset at any time to switch back and forth between calls.
Answer a cell call while on a home call
While you are on a home call and you receive an incoming cell call, you hear a beep, and your handset flashes . The telephone base and all other handsets ring.
To answer the incoming cell call:
Press CELL 1 or CELL 2 on the handset. The home line is put on hold.
To resume the home call on hold:
Press /HOME on the handset.
Cell phone voicemail
If you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call will be answered by your cell phone’s voicemail. Contact your cell phone service provider for more information about voicemail service.
Answer a home call while on a cell call
While you are on a cell call and you receive an incoming home call, you hear a beep, and your handset flashes . The telephone base and all other handsets ring.
To answer the incoming home call:
Press /HOME on the handset. The cell line is put on hold.
To resume the cell call on hold:
Press CELL 1 or CELL 2 on the handset.
Handset speakerphone
When the handset is on a call, press to switch between the speakerphone and the handset earpiece. When the speakerphone is active, the light turns on.
Telephone operation
39
Volume control
On a handset:
During a call, press VOLUME/ or VOLUME/ to adjust the listening volume.
On a handset:
During a call, press +/-/VOLUME on the side of the headset to adjust the listening volume. You hear an in-ear
beep while adjusting. If you turn off the key tone, the in-ear beep will not be heard.
The handset earpiece, headset earpiece and speakerphone volume settings are independent.
When the volume reaches the minimum or maximum setting, you hear two beeps.
Mute
The mute function allows you to hear the other party but the other party cannot hear you.
On a handset:
During a call, press MUTE. The handset displays Muted until the mute function is turned off.
Press MUTE again to resume the conversation. The handset displays Microphone ON briefly.
On a headset:
During a call, press MUTE. The headset announces,
“Mute on.” The headset beeps every 30 seconds until the mute function is turned off.
Press MUTE again to resume the conversation. The headset announces, “Mute off.”
Hold
You can place a home or cell call on hold. You will hear an alert tone if you have not taken the call off of hold after 14 minutes. You will hear another alert tone 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.
To place a home call on hold:
Press HOLD. The handset displays Home on hold and /HOME/FLASH flashes.
To resume a home call on hold:
Press /HOME/FLASH.
To place a cell call on hold:
Press HOLD. The handset displays Cell X on hold and the CELL 1 or
CELL 2 key flahses.
To resume a cell call on hold:
Press the corresponding CELL key.
Telephone operation
40
Redial
Each handset stores the last 10 telephone numbers dialed (up to 30 digits). When there are already 10 entries, the oldest entry is deleted to make room for the
new entry.
To review and dial a redial number:
Press REDIAL to enter the redial list. Press , or REDIAL repeatedly to browse until the desired
entry displays. Press /HOME or to dial using the home line.
-OR­Press CELL 1 or CELL 2 to dial using the cell line.
-OR-
Press /HOME or to use the home line.
-OR-
Press CELL 1 or CELL 2 to use the cell line. Press REDIAL to enter the redial list. Press , or REDIAL repeatedly to browse until the desired entry displays. If you use the home line, press SELECT to dial the displayed number.
-OR­If you use the cell line, press the corresponding CELL key to dial.
To delete a redial entry
Press REDIAL to enter the redial list. Press , or REDIAL repeatedly to browse to the desired entry. Press DELETE to delete the displayed entry. You hear a confirmation tone.
Website
Use this feature to view the VTech website address.
Press MENU when the handset is not in use. Press or to scroll to Web address, then press SELECT.
The handset displays the website address.
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REDIAL #2/5
800-595-9511
Settings >Web address
www.vtechphones .com
Telephone operation
41
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the handset, headset or telephone base without disconnecting the call. The next call rings normally at the preset volume.
To silence the handset ringer:
Press OFF, MUTE or on the handset and it displays Ringer muted and .
To silence the headset ringer:
Press MUTE on the handset.
To silence the telephone base ringer:
Press /VOL on the telephone base.
Each handset, the headset and the base ring when there is an incoming call unless the ringer volume of that device is turned off.
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the phonebook, caller ID log or redial list while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the phonebook, caller ID log or redial list.
To access a number from the phonebook while on a call:
Press MENU. Press or to scroll to Phonebook, then press SELECT. Press or to scroll to the desired phonebook, then
press SELECT. Press or to scroll to the desired entry. Press SELECT to dial the displayed number.
To access a number from the caller ID log while on a call:
Press MENU. Press or to scroll to Caller ID log, then press SELECT. Press or to scroll to the desired entry. Press SELECT to dial the displayed number.
To access a number from the redial list while on a call:
Press REDIAL to enter the redial list. Press , or REDIAL repeatedly to browse to the desired entry. Press SELECT to dial the displayed number.
Press CANCEL to exit the phonebook, caller ID log or redial list when you are on a call.
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Ringer muted
>Home PB
ECO
Mike Smith
800-595-9511
ECO
ECO
Caller ID log >Phonebook
Telephone operation
42
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.
During a call, press . Use the dialing keys to enter the number you wish to dial. The telephone sends
touch-tone signals. It automatically returns to pulse dialing mode after you end the call.
Find handset
This feature helps you find misplaced handsets and headset.
To start the paging tone:
Press FIND HANDSET on the telephone base. All idle handsets and headsets ring and the handsets display ** Paging ** and the light on the headset flashes in blue.
To stop the paging tone:
Press /HOME, OFF, , or any dialing key (0-9 or ) on a handset.
-OR-
Press on the headset.
-OR-
Press FIND HANDSET on the telephone base.
-OR-
Place the handset in the telephone base or charger.
Press MUTE to turn off the ringer of a handset temporarily. Paging tone continues on all other handsets.
Check voicemail
Press and hold 1 on the handset to dial your stored voicemail number.
To set your voicemail number, see Voicemail number on page 33.
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** Paging **
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Join a call in progress
You can use four system handsets on an outside call at a time. You can buy additional expansion handsets (DS6071/DS607V) and an additional cordless headset (IS6100) for the telephone base. You can register up to 12 devices to the telephone base, including a maximum of two cordless headsets. The telephone base recognizes and counts a headset the same as a handset.
To join a call::
When a handset is already on a call, you can join the call by pressing /HOME,
CELL 1, CELL 2 or on another handset, or on the headset.
To exit the call, press OFF or place the handset in the telephone base or charger, or press on the headset or place the headset in the telephone base. The call will not end until all handsets and headsets hang up.
Multiple handset use
44
Multiple handset use
INTERCOM TO: >HANDSET X
Caller ID log >Intercom
Intercom
Use the intercom feature for conversations between two system handsets, or a handset and a headset. Only one intercom call can be established at a time.
To initiate an intercom call:
Press MENU when the handset is not in use. Press or to scroll to Intercom, then press SELECT.
If you have one handset and one headset, your handset displays Calling headset.
If you have two handsets, your handset displays Calling other handset.
If you have three or more handsets and/or headsets, your handset displays INTERCOM TO: Press or to scroll to the desired handset or headset then press SELECT, or enter a handset number (1-9 for HANDSETS 1-9,
and 0 for HANDSET 10, and 1 for HANDSET 11, and 2 for
HANDSET 12, and 1 for HEADSET 1 or and 2 for HEADSET 2).
The destination handset rings and its screen displays Other handset is calling or HANDSET Y is calling, or the destination headset earpiece rings and the
light flashes in blue.
To answer the intercom call on the destination handset, press
/HOME, CELL 1, CELL 2, or any dialing key (0-9 or
). Both handsets now show Intercom.
-OR-
To answer the intercom call on the destination headset, press on the headset. The originating handset displays Intercom.
To end the intercom call on either handset, one party presses OFF or places the handset back in the telephone base or handset charger. Both handsets display Intercom ended.
-OR-
To end the intercom call on the destination headset, press oror place the headset in the telephone base. The originating handset displays Intercom ended.
You can cancel the intercom call before it is answered by pressing OFF. If the destination handset does not answer the intercom call within 100 seconds,
or if it is out of range, on a call, or accessing the answering system, phonebook or caller ID log, your handset displays No answer. Try again. and then returns to idle mode.
You can press OFF, MUTE or on the destination handset to temporarily silence the intercom ringer.
1.
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4.
Intercom
01/02
10:01
AM
Intercom ended
01/02
10:01
AM
45
Answer an incoming call during an intercom call
If you receive an incoming landline call during an intercom call, you will hear an alert tone. All handsets display and the caller ID.
To answer the call, press /HOME. The intercom call ends automatically. To end the intercom call without answering or canceling the incoming call,
press OFF. The intercom call ends and the telephone continues to ring.
If you receive an incoming cell call during an intercom call, you will hear an alert tone. All handsets flash and display the caller ID.
To answer the call, press CELL 1 or CELL 2. The intercom call ends automatically.
To end the intercom call without answering or canceling the incoming call, press OFF. The intercom call ends and the telephone continues to ring.
Multiple handset use
46
Multiple handset use
Transfer a call using intercom
Use the intercom feature to transfer an outside call to another system handset or headset.
When the handset is on a call, press MENU. Press or to scroll to Intercom, then press SELECT. The
outside call is put on hold automatically.
If you have one handset and one headset, your handset displays Calling headset.
If you have two handsets, your handset displays Calling
other handset. The destination handset rings and displays Other handset is calling.
If you have three or more handsets and/or headsets, your handset displays INTERCOM TO: Press or to scroll to the desired handset or headset then press SELECT, or enter a handset number (1-9 for
HANDSETS 1-9, and 0 for HANDSET 10, and 1 for HANDSET 11, and 2 for HANDSET 12, and 1 for HEADSET 1 or
and 2 for HEADSET 2). Your handset displays Calling HANDSET X or
Calling HEADSET X.
To answer the intercom call:
Press /HOME, CELL 1, CELL 2, or any dialing key (0-9 or ) on the destination handset. Both handsets now display Intercom.
Press on the headset. The originating handset displays Intercom.
From this intercom call, you have the following options:
To transfer the call, press MENU twice on the originating handset to choose Transfer. The originating handset displays Transferred. The destination handset or headset is automatically connected to the outside call.
To share the call, press MENU on your handset and then press or to scroll to Share call. Then press SELECT. Both handsets are connected to the outside call.
To end the outside call:
Press OFF or place the handset in the telephone base or charger.
Press or place the headset in the telephone base.
The call continues until all handsets hang up.
You can cancel the intercom call before it is answered by pressing CANCEL. If the destination handset does not answer the intercom call within 100 seconds,
or if it is accessing the answering system, is out of range, or has no power, the originating handset displays No answer. Try again. and returns to the outside call.
1.
2.
3.
4.
5.
>Intercom Equalizer
ECO
Calling
headset
ECO
Intercom
ECO
01/02
10:01
AM
>Transfer Share call
ECO
01/02
10:01
AM
Transferred
ECO
01/02
10:01
AM
47
Multiple handset use
Push-to-talk (PTT)
You can directly broadcast messages from one handset to the speakerphone of one or mutiple handsets. Press and hold PUSH TO TALK to begin two-way communication. If only one handset is available or registered, the handset shows PTT requires two handsets when you press PUSH TO TALK.
Only one handset can talk at a time. To do so, press and hold PUSH TO TALK while you are talking.
You must release PUSH TO TALK, so the other person can respond. Only one PTT session can be active at a time. While PTT is in use between two handsets, other handsets cannot
use the intercom feature. If you attempt to place a PTT call to another handset that is on an
outside call or intercom call, or accessing the answering system, your handset displays Not available at this time.
Turn PTT on or off
Press PUSH TO TALK when the handset is not in use. The PUSH TO TALK menu displays.
Press or to scroll to PTT On/Off, then press SELECT. Press or to choose On or Off, then press SELECT.
1.
2.
3.
PUSH TO TALK >PTT On/Off
INCOMING PTT >On
48
Multiple handset use
PTT to a single handset
You have two ways to begin a PTT call:
If you have two handsets, press and hold PUSH TO TALK when the handset is not in use.
If you have three or more handsets, press PUSH TO TALK when the handset is not in use. Press or to scroll to the desired handset and then press SELECT or PUSH TO TALK to create the push-to-talk session, or enter a handset number (1-9 for HANDSETS 1-9, and 0 for HANDSET 10, and 1 for HANDSET 11, and 2 for HANDSET 12).
Your handset displays Connecting to HANDSET X... for a few seconds. When the connection is made, both the originating and the destination handsets display Press and hold [PTT] to talk and beep once.
Press and hold PUSH TO TALK on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to the destination handset. While you are speaking, your handset displays PTT To handset:
X
Release PUSH TO TALK after speaking. Both handsets beep once again. After the handsets beep, you can press and hold PUSH TO TALK to continue speaking or the destination handset can respond (see Answer a PTT call on page 50).
Press OFF to end the PTT call. The handset displays Push to talk
Ended for a few seconds.
-OR-
Place the handset in the telephone base or charger to end the PTT call.
After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.
If PTT is turned off in the destination handset, the originating handset displays Not available at this time and returns to idle mode.
1.
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3.
4.
Connecting to
HANDSET X...
Press and hold [PPT] to talk
Push to talk Ended
01/02
10:01
AM
PUSH TO TALK >HANDSET X
49
Multiple handset use
PTT to multiple handsets
When there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls.
To begin a PTT call to multiple handsets:
Press and hold PUSH TO TALK when the handset is not in use.
If you have more than two handsets, press PUSH TO TALK when the handset is not in use. Press and #, or or to scroll to Group then press SELECT or PUSH TO TALK.
Your handset displays Connecting to group... for a few seconds. When the connection is made, all handsets display Press and hold [PTT] to talk and beep once.
Press and hold PUSH TO TALK on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to all destination handsets. While you are speaking, your handset displays PTT To handset: X .
Release PUSH TO TALK after speaking. All eligible handsets beep once again. After the handsets beep, you can press and hold PUSH TO TALK to speak again or the destination handsets can respond (see Answer a PTT call on page 50).
Press OFF to end the PTT call. The handset displays Push to talk Ended for a few seconds.
-OR-
Place the handset in the telephone base or charger to end the PTT call.
After PUSH TO TALK is released, the PTT call session remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call session ends automatically.
If PTT is turned off in all destination handsets, the originating handset displays Not available at this time and returns to idle mode.
1.
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4.
PUSH TO TALK >Group
Connecting to
group...
50
Multiple handset use
Answer a PTT call
You can respond to a PTT call whenever the speakerphone light is off, as described below.
When your handset receives a PTT call, the handset beeps and the screen displays Press and hold [PTT] to talk.
When the other party is speaking, your speakerphone light is on, and your handset displays PTT From HS X To HS Y (a maximum of four handset numbers appear).
When your speakerphone light is off and the screen displays Press and hold [PTT] to talk, press and hold PUSH TO TALK on your handset. You will hear a chirp. Speak towards the handset.
While you are speaking, your handset displays PTT To handset: X (a maximum of four handset numbers appear).
Your voice is broadcast to all destination handsets.
After speaking, release PUSH TO TALK. Your handset will beep. After the beep, if your speakerphone light is off, you can press and hold PUSH TO TALK to speak again or the destination handset can respond.
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT session to an intercom call.
When your handset displays Press and hold [PTT] to talk, press MENU. The screen displays Intercom.
Press SELECT.
If you have two handsets, your handset displays Calling other handset. The destination handset temporarily displays Push to talk Ended and then Other handset is calling.
If you have three or more handsets, your handset displays Calling HANDSET Y. The destination handset temporarily displays Push to talk Ended and then HANDSET X is calling.
On the destination handset, press /HOME, CELL 1, CELL 2, or any dialing key (0-9 or ) to answer the intercom call. Both handsets now display Intercom.
To end the intercom call, press OFF or place the handset in the telephone base or charger. Both screens display Intercom ended.
1.
2.
3.
1.
2.
3.
4.
>Intercom
Calling
HANDSET Y
51
Multiple handset use
End a PTT call
For a one-to-one PTT call, both the originating and destination handsets can end the PTT call.
For a PTT call to multiple handsets, the originating handset can end the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all handsets hang up.
To end or leave a PTT call:
Press OFF or place the handset in the telephone base or charger. The handset displays Push to talk Ended.
After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.
Answer an incoming call during a PTT call
When you receive an incoming outside call during PTT, there is an alert tone. The PTT screen and the caller ID information display alternately.
During a one-to-one PTT call, press /HOME, CELL 1, CELL 2, or any dialing key (0-9 or ) on the originating or destination handset. The PTT call ends automatically and the outside call is answered.
During a PTT call to multiple handsets, press /HOME, CELL 1, CELL 2,
or any dialing key (0-9 or ) on the originating handset. The PTT call ends
automatically and the outside call is answered. During a PTT call to multiple handsets, press /HOME, CELL 1, CELL 2,
or any dialing key (0-9 or ) on any one of the destination handsets and that handset answers the outside call. The PTT call continues for the rest of the PTT participants.
To leave the PTT call without answering the incoming call, press OFF. The telephone continues to ring.
Make an outgoing call during a PTT call
During a one-to-one PTT call, press /HOME, CELL 1 or CELL 2 to get a dial tone. The PTT call ends automatically.
During a PTT call to multiple handsets, press /HOME, CELL 1 or CELL 2 on the originating handset. The PTT call ends automatically and you get a dial tone.
During a PTT call to multiple handsets, press /HOME, CELL 1 or
CELL 2 on any one of the destination handsets and that handset gets a dial
tone. The PTT call continues for the rest of the PTT participants.
52
About the phonebook
This phone has three phonebooks, one home phonebook and two downloaded cell phonebooks, which are shared by all system handsets. The home phonebook stores up to 200 contacts with up to 30 digits for each phone number and 15 characters for each name. Each downloaded phonebook stores up to 1,000 entries with up to 30 digits for each phone number and 15 characters for each name.
Phonebook entries are shared by all system handsets. Any additions, deletions or edits made on one handset are reflected on all handsets.
When you access the phonebook with no records, the screen displays Phonebook empty.
When the phonebook is full and you try to save an entry, the screen displays Phonebook full.
When you try to save a number already stored in the phonebook, the screen displays Number already saved.
When reviewing a phonebook entry with a telephone number that exceeds 15 digits, < appears in front of the telephone number. Press to move towards the end of the telephone number or press to move towards the beginning of the telephone number.
Only one handset can review the phonebook at a time. If a handset tries to enter the phonebook while another handset is already in it, Not available at this time appears.
Phonebook
Phonebook empty
Phonebook full
Number
already saved
Mike Smith
<* 123456789012
Mike Smith
678901234567 #>
Not available at this time
53
Phonebook
Add a phonebook entry to the home phonebook
Press MENU when the phone is not in use. Press or to scroll to Phonebook, then press
SELECT twice. Press or to scroll to Add contact, then press
SELECT. When ENTER NUMBER displays, use the dialing keys to enter
a number (up to 30 digits).
Press or to move the cursor to the left or right. Press DELETE to erase a digit. Press and hold DELETE to erase all digits. Press and hold PAUSE to enter a dialing pause
(a p appears).
-OR-
Copy a number from the redial list by pressing REDIAL. Then press , or REDIAL repeatedly to find the desired number. Press SELECT to copy the number.
Press SELECT to move on to the name. When ENTER NAME displays, use the dialing keys to enter
a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of every word is capitalized.
Press or to move the cursor to the left or right. Press 0 to add a space. Press DELETE to erase a character.to erase a character.erase a character. Press and hold DELETE to erase all characters. Press /auA to switch the character between upper and
lower case.
Press SELECT to save. The handset displays Saved and then returns to the previous menu. You hear a confirmation tone.
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3.
4.
5.
6.
7.
Answering sys >Phonebook
Review >Add contact
ENTER NUMBER
800-595-9511
_
ENTER NAME Linda Jones
_
Saved
54
Phonebook
Add a phonebook entry to the home phonebook
-OR-
Use the dialing keys to enter a number (up to 30 digits) when the phone is not inthe dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SELECT. The handset displays EDIT NUMBER.
Press or to move the cursor to the left or right. Press DELETE to erase a digit. Press and hold DELETE to erase all digits. Press and hold PAUSE to enter a dialing pause (a p appears).
-OR­Copy a number from the redial list by pressing REDIAL. Then press , or
REDIAL repeatedly to find the desired number. Press SELECT to copy
the number. Press SELECT to move on to the name. When ENTER NAME displays, use the dialing keys to enter a name (up to
15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of every word is capitalized.
Press or to move the cursor to the left or right. Press 0 to add a space. Press DELETE to erase a character. Press and hold DELETE to erase all characters. Press /auA to switch the character between upper and lower case.
Press SELECT to save. The handset displays Saved and then returns to the previous menu. You hear a confirmation tone.
1.
2.
3.
4.
55
Phonebook
Review phonebook entries
Phonebook entries appear alphabetically.
Press when the phone is not in use. Press or to scroll to the desirable phonebook, then press
SELECT twice. The handset displays Entries in PB XXX briefly, then it displays the first entry in the phonebook.
Press or to browse through the phonebook.
-OR-
Press MENU when the phone is not in use. Press or to scroll to Phonebook, then press SELECT. Press or to scroll to the desirable phonebook, then press SELECT. Press SELECT to choose Review. The handset displays Entries in PB XXX briefly and then it displays the first
phonebook entry. Press or to browse through the phonebook.
Alphabetical search
Press when the phone is not in use. Press or to scroll to the desirable phonebook, then press SELECT twice.
-OR-
Press MENU when the phone is not in use. Press or to scroll to Phonebook, then press SELECT. Press or to scroll to the desirable phonebook, then press SELECT. Press SELECT to scroll to Review.
3. Use the dialing keys to enter the letter associated with the name. For example, if you have the entries named Jennifer, Jessie, Kevin and Linda in your phonebook, press 5 (JKL) once to see Jennifer (when Jennifer displays, press
to see Jessie), twice to see Kevin, or three times to see Linda. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, press or to browse.
1.
2.
3.
1.
2.
3.
4.
5.
1.
2.
i. ii. iii. iv.
Entries in PB
XXX
56
Phonebook
Dial a phonebook entry
Search for the desired entry in the phonebook (see Review phonebook entries or Alphabetical search on page 55).
Press /HOME or to dial using the home line; or press CELL 1 or CELL 2 to dial using the cell line.
Edit a phonebook entry
Search for the desired entry in the phonebook (see Review phonebook entries or Alphabetical search on page 55).
When the desired entry displays, press SELECT. The handset displays EDIT NUMBER.
Use the dialing keys to edit the number.
Press or to move the cursor to the left or right. Press DELETE to erase a digit. Press and hold DELETE to erase all digits. Press and hold PAUSE to enter a dialing pause
(a p appears).
Press SELECT. The handset displays EDIT NAME. Use the dialing keys to edit the name.
Press or to move the cursor to the left or right. Press DELETE to erase a character. Press and hold DELETE to erase all characters. Press /auA to switch the character between upper and
lower case.
Press SELECT to save the entry. The handset displays Saved and then the revised entry. You hear a confirmation tone.
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4.
5.
6.
EDIT NUMBER
800-595-9511
_
EDIT NAME Linda Jones
_
Saved
57
Phonebook
Delete a phonebook entry
Search for the desired entry in the phonebook (see Review phonebook entries or Alphabetical search on page 55).
Press DELETE and then the handset displays Delete contact?
Press SELECT to confirm. The handset displays Contact deleted. The handset returns to the previous menu and
you hear a confirmation tone.
Remove an entire cell phonebook
Press MENU when the phone is not in use. Press or to scroll toscroll to Phonebook, then press SELECT. Press or to scroll to the desired cell phonebook, thencroll to the desired cell phonebook, then
press SELECT. Press or to scroll toscroll to Remove PB, then press SELECT. When the handset displays Remove PB?, press SELECT. The
handset displays Deleting... and you hear a confirmation tone. The handset returns to the previous menu.
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2.
3.
1.
2.
3.
4.
5.
Linda Jones
Delete contact?
Contact deleted
Area code >Remove PB
Remove PB?
Deleting...
58
About caller ID
This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate services (you may need to combine these services).
You have only caller ID service, or only call waiting service. You do not subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be available in all areas.
This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider.
Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view caller ID log entries with numbers between 16 and 24 digits, you must save the entry to the phonebook (see page 62).
You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service.
Caller ID
Caller ID
59
Caller ID log
If you subscribe to caller ID service provided by your telephone service provider and/or cell phone service provider, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appears, it will not be saved in the caller ID log.
The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.
Caller ID log entries are shared by all system handsets. Any modifications made on one handset apply to all.
You can review, redial, and copy an entry into the phonebook. Entries appear in reverse chronological order. When the caller ID log is full, the oldest entry is deleted to make room for new
incoming call information. XX Missed calls shows when there are new caller ID log entries that have not
been reviewed. Call ID log empty shows when you access the caller ID log without records. Only one system handset can review the caller ID log at a time. If a handset tries
to enter the caller ID log while another handset is already in it, its screen displays
Not available at this time.
Memory match
If the incoming telephone number matches the last seven digits of a telephone number in your phonebook, the name that appears on the screen matches the corresponding name in your phonebook.
For example, if Mike Smith calls, his name appears as Mike if this is how you entered it into your phonebook.
The number shown in the caller ID log will be in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the phone number of the caller does not match a number in your phonebook, the name will appear as it is delivered by the telephone service provider.
Caller ID
60
Missed call indicator
When there are calls that have not been reviewed in the caller ID log, the handsets display XX Missed calls. When you are reviewing a new caller ID log entry, displays to indicate that it is a landline call, or displays to indicate that it is a cell line call. When you have reviewed all the missed calls, the missed call indicator goes away.
Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.
If you do not want to review the missed calls one by one, press and hold CANCEL on the handset when not in use to clear the missed call indicator. All the entries are then considered old and kept in the caller ID log.
Review the caller ID log
Review the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your phonebook.
Press CID when the phone is not in use. The handset displays Entries in CID XX briefly.
Press or to browse.
-OR-
Press MENU when the phone is not in use. Press or to scroll to Caller ID log, then press SELECT. Press SELECT to choose Review. Press or to browse. You hear two beeps when you reach
the beginning or end of the caller ID log.
1.
2.
1.
2.
3.
4.
HANDSET X
XX Missed calls
01/02
10:01
AM
Linda Jones
800-595-9511
01/02
10:01
AM
NEW
Entries in CID
XX
Phonebook >Caller ID log
>Review Del all calls
Caller ID
61
View dialing options
Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the phonebook.
While reviewing the caller ID log, press repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the phonebook.
Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook.
When the number is displayed in the correct format for dialing, press /HOME, CELL 1, CELL 2 or to dial.
1-800-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
800-595-9511
1-595-9511
595-9511
Press 1
Press 1
Press
Caller ID
62
Dial a caller ID log entry
Search for the desired caller ID log entry (see Review the caller ID log on page 60).
When the desired entry displays, press /HOME, CELL 1, CELL 2 or to dial.
Save a caller ID log entry to the home phonebook
Search for the desired caller ID log entry (see Review the caller ID log on page 60).
When the desired entry displays, press SELECT. Then the handset displays EDIT NUMBER.
Use the dialing keys to edit the number, when necessary.
Press or to move the cursor to the left or right. Press DELETE to backspace and erase a digit. Press and hold DELETE to erase the entire entry.
Press and hold PAUSE to insert a dialing pause (a p appears). Press SELECT to move to the name. The handset displays EDIT NAME. Use the dialing keys to add or edit the name.
Press or to move the cursor to the left or right.
Press DELETE to erase a character.
Press and hold DELETE to erase all characters.
Press /auA to switch the character between upper and lower case.
Press to toggle the name order. For example, Johnson Charlie
becomes Charlie Johnson when you press . Press SELECT when done and the screen shows Saved.
If you save an entry which already exists in the phonebook, the handset displays Number already saved and then returns to previous screen.
1.
2.
1.
2.
3.
4.
5.
6.
Caller ID
63
Delete caller ID log entries
To delete one entry:
Search for the desired caller ID log entry (see Review the caller ID log on 60).
Press DELETE to delete the displayed entry.
To delete all entries:
Press MENU when the phone is not in use. Press or to scroll to Caller ID log, then press SELECT. Press or to scroll to Del all calls, then press SELECT. When the screen shows Delete all calls?, press SELECT to
confirm. You hear a confirmation tone.
Caller ID log screen messages
Displays: When:
PRIVATE NAME
The caller is blocking the name.
PRIVATE NUMBER
The caller is blocking the telephone number.
PRIVATE CALLER
The caller is blocking the name and number.
UNKNOWN NAME
This caller’s name is unavailable.
UNKNOWN NUMBER
This caller’s number is unavailable.
UNKNOWN CALLER
No information is available about this caller.
1.
2.
1.
2.
3.
4.
Review >Del all calls
Delete
all calls?
64
Answering system
Use the answering system menu of a cordless handset to turn on or off the answering system, message alert tone or call screening, set up the announcement message, or change the number of rings, remote access code or message recording time.
You may also turn on or off the answering system at the telephone base.
Announcement
The telephone is preset with a greeting that answers calls with, “Hello. Please leave a message after the tone.” You can use this preset announcement, or replace it
with your own.
Record your own announcement
You can record an announcement up to 90 seconds, but any announcement shorter than two seconds will not be recorded.
Press MENU when the phone is not in use. Press or to scroll to Answering sys, then
press SELECT twice. Press SELECT again to choose Record annc. The system
announces, “Record after the tone. Press 5 when you are done.
After the tone, speak towards the microphone. Press 5 when done. The answering system automatically plays
back the newly recorded announcement, then returns to the previous menu.
Play your announcement
Press MENU when the phone is not in use. Press or to scroll to Answering sys, then
press SELECT twice. Press or to scroll to Play annc, then press SELECT to play
the current announcement.
Press VOLUME/ or VOLUME/ to adjust the
listening volume.
Press 5 to stop the announcement playback.
Press to switch between the speakerphone and the
handset earpiece.
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2.
3.
4.
5.
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2.
3.
Answering system settings
Play messages >Answering sys
>Record annc Play annc
RECORDING ANNC
...
5-Stop
Record annc >Play annc
PLAYING ANNC
...
65
Answering system settings
Delete your announcement
Press MENU when the phone is not in use. Press or to scroll to Answering sys, then
press SELECT. Press SELECT again to choose Announcement. Press or to scroll to Reset annc, then
press SELECT. The handset displays Reset to default annc? Press SELECT to delete your recorded announcement.
You hear a confirmation tone. The handset displays Annc. reset to default and then the system announces,
“Announcement deleted.”
When your announcement is deleted, calls are answered with the preset announcement.
Answer on/off
The answering system must be turned on to answer and record messages. When the answering system is turned on, the ANS ON light on the telephone base turns on and
ANS ON displays on the handset.
To turn on or off at the telephone base:
Press ANS ON to turn the answering system on or off. If the answering system is turned on, the telephone base
announces, “Calls will be answered.” If the answering system is turned off, the telephone base announces, “Calls will not be answered.
To turn on or off with a handset:
Press MENU when the phone is not in use. Press or to scroll to Answering sys, then
press SELECT. Press or to scroll to Answer ON/OFF, then
press SELECT. Press or to scroll to On or Off, then press SELECT
to confirm. You hear a confirmation tone.
When you turn on the answering system at the telephone base with no memory capacity left, the answering system announces, “Memory is full.”
If the remaining recording time is less than three minutes, the handset announces, “Less than three minutes to record.” and the handset displays Rec mem low.
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2.
3.
4.
5.
1.
2.
3.
4.
Record memo >Answer ON/OFF
Play annc >Reset annc
Reset to
default annc?
Annc. reset
to default
ANSWER ON/OFF >On
66
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard while they are being recorded.
Press MENU when the phone is not in use. Press or to scroll to Answering sys, then press SELECT. Press or to scroll to Ans sys setup. Press SELECT to choose Call screening. Press or to choose On or Off. Press SELECT to save and you hear a confirmation tone.
Number of rings
You can choose two, three, four, five or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, or after four rings when you have no new messages. This enables you to check for new messages and avoid paying long distance charges when calling from out of your local area.
Press MENU when the phone is not in use. Press or to scroll to Answering sys, then
press SELECT. Press or to scroll to Ans sys setup, then
press SELECT. Press or to scroll to # of rings, then press SELECT. Press or to choose 6, 5, 4, 3, 2 or Toll saver. Press SELECT to save and you hear a confirmation tone.
If you subscribe to voicemail service from your telephone service provider, see Answering system and voicemail on page 69.
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3.
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5.
6.
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2.
3.
4.
5.
6.
Answer ON/OFF >Ans sys setup
>Call screening # of rings
CALL SCREENING >On
Call screening ># of rings
# OF RINGS
>3
67
Answering system settings
Remote access code
A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99.
Press MENU when the phone is not in use. Press or to scroll to Answering sys, then
press SELECT. Press or to scroll to Ans sys setup, then
press SELECT. Press or to scroll to Remote code, then press SELECT. Use the dialing keys to enter a two-digit number, then press
SELECT to save. You hear a confirmation tone.
Press DELETE to backspace and erase a digit.
Press and hold DELETE to erase the entire entry.
Press or to move the cursor to the left or right.
Message alert tone
When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to off.
There is no audible alert at the handset.
Press MENU when the phone is not in use. Press or to scroll to Answering sys, then
press SELECT. Press or to scroll to Ans sys setup, then
press SELECT. Press or to scroll to Msg alert tone, then
press SELECT. Press or to choose On or Off. Press SELECT to save and you hear a confirmation tone.
The answering system must be turned on for message alert tone to be functional.
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5.
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4.
5.
6.
# of rings >Remote code
REMOTE CODE
19
Remote code >Msg alert tone
MSG ALERT TONE >Off
68
Answering system settings
Recording time
You can set the recording time limit for each incoming message. The recording time is preset to three minutes.
Press MENU when the phone is not in use. Press or to scroll to Answering sys, then
press SELECT. Press or to scroll to Ans sys setup, then
press SELECT. Press or to scroll to Recording time, then
press SELECT. Press or to choose 3 minutes, 2 minutes or
1 minute. Press SELECT to save and you hear a confirmation tone.
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2.
3.
4.
5.
6.
Msg alert tone >Recording time
RECORDING TIME >3 minutes
69
Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
If XX New messages displays on the handsets and the message window on the telephone base flashes, there are new messages in the built-in answering system. To listen to the messages recorded on your digital answering system, press
/PLAY on the telephone base. To listen to messages with a
handset, see To play messages on a handset on page 72. If and New voicemail display on the handsets, your telephone service
provider is indicating that it has new voicemail for you. To listen to your voicemail, press and hold 1 on your handset. See Voicemail number on page 33 to set your voicemail number.
Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.
Answering system operation
HANDSET X
XX New messages
01/02
ANS ON
10:01
AM
70
Answering system operation
Message capacity
The answering system can record and store up to 99 messages. Each message can be up to three minutes in length, depending on the recording time set (see page 68). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
New message indication
The message window on the telephone base flashes and XX New messages displays on the handset when there are new answering system messages.
If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.
After reviewing new messages, the total number of messages appears on the message window.
Call screening
To screen a call at the telephone base:
If the answering system and call screening are turned on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system.
Options while a message is being recorded:
Press q/VOLVOL or p/VOL to adjust the call screening volume. Press p/VOL to temporarily turn on the call screening if the call screening is set
to off. Press /PLAY/STOP to temporarily turn on or off the call screening.
To screen a call at a handset:
If the answering system is on, a call is answered by the answering system. At the same time, the handset shows To screen call, press [SELECT]. Press SELECT to screen the call on your handset. The handset shows the caller’s information. If you do not subscribe to caller ID service, the handset shows Screening...
Options while a message is being recorded:
Press VOLUME/ or VOLUME/ to adjust the listening volume. Press to switch between the speakerphone and the handset earpiece.
HANDSET X
XX New messages
01/02
ANS ON
10:01
AM
71
Answering system operation
Call intercept
If you want to talk to the caller whose message is being recorded, press
/HOME or on the handset, or on the headset.
Temporarily turn off the message alert tone
If the message alert tone is turned on (see page 67), the telephone base beeps every 10 seconds when there are new messages. Pressing any telephone base key (except FIND HANDSET and CELL 1/ CELL 2) temporarily silences the message alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press X/DELETE again to delete all old messages. The message alert tone is temporarily turned off. Only press X/DELETE a second time if you wish to erase all old messages in the answering system.
The message alert tone resumes when you receive a new message.
72
Answering system operation
Message playback
On the telephone base, when playback begins, the total number of old or new messages is announced, and the message window displays the message number currently playing.
On a handset, when playback begins, the total number of old or new messages is announced, and it displays the number of old and new messages.
Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback.
After the last message, you hear, “End of messages.” If the recording time is less than three minutes, you hear, “Less than three minutes
to record.” If there are no recorded messages, the handset shows No messages and you hear,
You have no messages.”
To play messages at the telephone base:
Press /PLAY when the telephone base is not in use.
Options during playback:
Press q/VOLVOL or p/VOL to adjust the listening volume. Press /SKIP to skip to the next message. Press /REPEAT to repeat the message. Press twice to hear the
previous message. Press X/DELETE to delete the playing message. Press /STOP to stop the playback.
To play messages on a handset:
Press MENU when the phone is not in use. Press SELECT to choose Play messages.
Options during playback:
Press VOLUME/ or VOLUME/ to adjust the listening volume. Press 6 to skip to the next message. Press 4 to repeat the message. Press 4 twice to hear the previous message. Press OFF to stop the playback. Press to switch between the speakerphone and the handset earpiece.
1.
2.
73
Answering system operation
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.
To delete all old messages at the telephone base:
When the phone is not in use, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.
Press X/DELETE again. The system announces, “All old messages deleted.” You hear a confirmation tone.
To delete all old messages on a handset:
Press MENU when the phone is not in use. Press or to scroll to Answering sys, then press SELECT. Press or to scroll to Delete all old, then press SELECT. The handset
shows Delete all old messages? Press SELECT to confirm. The handset displays Deleting...
then All old msgs deleted! and then returns to the previous menu. You hear a confirmation tone.
Record, play and delete memos
Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them in the same way as incoming messages (see Message playback on page 72).
To record a memo:
Press MENU when the phone is not in use. Press or to scroll to Answering sys, then press SELECT. Press or to scroll to Record memo, then press SELECT. The system announces, “Record after the tone. Press 5 when you are done.”
After the tone, speak towards the microphone. Press 5 to stop recording. The system announces, “Recorded.”
Memory is full” is announced if you record a memo when the memory is full. Each memo can be up to three minutes in length. Memos shorter than two seconds are not recorded.
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4.
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4.
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74
Answering system operation
Remote access
A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 67 to change it.
Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit security code. You can enter one of the following remote commands.
Command Description
1
Play all messages.
2
Play new messages.
3
Delete the current message (during playback).
33
Delete all old messages.
4
Repeat the current message (during playback).
5
Stop.
*5
Hear a list of remote commands.
6
Skip to the next message (during playback).
*7
Record a new announcement.
8
End the call.
0
Turn the answering system on or off.
Hang up or press 8 to end the call.
If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.
Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.
When the answering system memory is full, the telephone announces,
“Memory is full. Enter the remote access code.”
1.
2.
3.
4.
Appendix
75
Expand your telephone system
You can add new handsets (DS6071/DS607V, purchased separately) and new headset (IS6100, purchased separately) to your telephone system. This telephoneThis telephone system accommodates up to 12 devices, including a maximum of two headsets.
For more details, refer to the user’s manual that comes with your DS6071/DS607V new handset and IS6100 new headset respectively.
Appendix
Appendix
76
Message window displays
Window display Description
0
No messages.
1-99
The total number of old messages and memos recorded. The message number currently playing.
0-99 (flashing)
The telephone base may have lost and regained power. The clock needs to be set.
1-99 & F (alternating)
The answering system memory is full with total number of messages recorded.
1-8
The telephone base speaker volume level while adjusting.
0-6
The telephone base ringer level while adjusting.
- -
The answering system is answering a call, or recording a memo or announcement.
The telephone is being accessed remotely. The answering system is being programmed.
Appendix
77
Screen messages
Calling HANDSET X
The handset is calling another handset (for intercom calls).
Caller ID log empty
There are no entries in caller ID log history.
Cell line busy
Another system handset is using the cell line.
Connect first
You need to connect the cell phone before making a cell call.
Contact deleted
A phonebook entry is deleted.
Downloading...
The telephone system is downloading the phonebook from a cell phone.
Ended
You have just ended a call.
Failed
The handset registration is not successful.
HANDSET X is calling
Another system handset is calling (for intercom calls).
Home
The handset is on a home call.
Home line busy
Another system handset is using the home line.
Incoming call
There is a call coming in.
Intercom
The handset is on an intercom call.
Intercom ended
The intercom call has just ended.
INTERCOM TO:
(for models with two or more handsets)
You have started the intercom process, and need to enter the desired handset number.
Low battery
The handset battery needs to be recharged.
Microphone ON
The mute function is turned off and the other party can hear you.
Muted
The microphone is off. The other party cannot hear you.
New voicemail
There are new voicemail messages from your telephone service provider.
No battery
The handset in the telephone base or handset charger has no battery installed.
No home line
There is no telephone line connection.
Not available at this time
Someone else is using the phonebook, caller ID log or answering system.
Number already saved
The entry you try to save is already in the phonebook.
Out of range OR Base no power
The telephone base has lost power, or the handset is out of range.
Pair cell first
You need to pair a cell phone before making a cell call.
Appendix
Appendix
78
Phonebook empty
There are no phonebook entries.
Phonebook full
The phonebook is full. You cannot save any new entries unless you delete some current entries.
Place in charger
The battery is very low. The handset should be charged.
Quiet mode is off
Quiet mode is turned off.
Quiet mode on
The telephone system is in quiet mode.
Rec mem full
The system recording time is full.
Rec mem low
The answering system has only three minutes of recording time left.
Registering...
The handset is registering to the telephone base.
Ringer off
The ringer is off temporarily during an incoming call.
Saved
The entry is saved in the phonebook.
To register HS, see manual.
Screen display on a non-registered handset.
Transferred
You have transferred an outside call to another handset.
Unable to call. Line in use
The handset is out of range while on a call. Failed phone call (the telephone line is in use). Failed intercom call (there are already two handsets being used).
XX Missed calls
There are new calls in the caller ID log.
XX New messages
There are new messages in the answering system.
** Paging **
The handset is paged by the telephone base.
Screen messages
Appendix
79
Handset and telephone base indicators
Handset lights
On when the handset speakerphone is in use.
CHARGE
On when the handset is charging in the telephone base or handset charger.
Telephone base lights
IN USE
On when the telephone line is in use. On when the answering system is answering a call. On when you are registering a handset. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is in use. Flashes when you are deregistering all handsets.
CELL 1/ CELL 2
On when a Bluetooth device is connected to the base. Blinks when the telephone base is in discoverable mode.
ANS ON
On when the answering system is turned on.
Appendix
80
Handset icons
The battery icon flashes when the battery is low and needs charging.
The battery icon animates when the battery is charging.
The battery icon becomes solid when the battery is fully charged.
ECO
The ECO mode activates automatically during calls to reduce power consumption.
There are new voicemail received from your telephone service provider.
On when the home line is in use or there is an incoming home call. Flashes when there is an incoming home waiting call.
1
2
There are Bluetooth devices connected on the cell device list.
On when the cell line is in use or there is an incoming cell call. Flashes when there is an incoming cell waiting call.
NEW
The caller ID log entry you are reviewing is new. The message you are listening is new.
ANS ON
The answering system is turned on.
The handset ringer is off.
1/13
The message number currently playing and total number of new/old messages recorded.
Handset and telephone base indicators
Appendix
81
Headset alert tones
One beep Headset key tone.
One beep every 30 seconds Muted headset microphone alert tone.
Two quick beeps Error alert tone.
The volume reaches its minimum or maximum setting.
Two rapid beeps every 20 seconds Low battery warning.
Three rapid beeps The headset is being powered on or off.
Three rapid beeps every 20 seconds Out of range while the headset is on a call.
A non-registered headset with a charged battery.
Ringer tone Incoming call alert tone.
Headset lights
Red
On when the headset is charging in the telephone base. Flashes once every 10 seconds to indicate the battery is low. Flashes three times when the headset is being powered off.
Blue
On when the headset is fully charged in the telephone base. Flashes once every 10 seconds when the charged headset is in idle
mode. Flashes twice every three seconds when the headset is in use. Flashes three times when the headset is being powered on. Flashes quickly in blue while being paged. Flashes four times every four seconds when there is an incoming call.
Red and blue
Flashes quickly and alternately when the headset is trying to register to a telephone base.
Flashes slowly and alternately when the headset is not registered.
Off
The headset battery is depleted. The headset has been powered off.
Headset indicators
Appendix
82
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
I cannot add my cell phone to the telephone base.
Make sure you have cellular coverage. Make sure your cell phone is compatible with your DS6671/DS6672/DS667V.
Check the Bluetooth compatibility list at www.vtechphones.com. Make sure the Bluetooth function of your cell phone is turned on. See the user’s
manual of your cell phone for more information. Remove VTech DS6671/DS6672/DS667V from your cell phone’s handsfree
device history list (see the user’s manual of your cell phone for more information). Carefully follow the pairing instructions on page 25 and make sure that your cell
phone is not connected to any other Bluetooth device. Turn off your cell phone, then turn it on again. Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in. Repeat the above suggestions.
I cannot connect my cell phone with the telephone base.
Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.
Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.
Turn off your cell phone, then turn it on again. Make sure that your cell phone is connected and active on the cell devices list. For some cell phones, you must authorize VTech DS6671/DS6672/DS667V
device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.
Manually connect your cell phone to VTech DS6671/DS6672/DS667V. Refer to the user’s manual of your cell phone for more information.
I cannot find VTech DS6671DS6671/DS6672/DS667V on my cell phone.
Make sure that the telephone base is in discoverable mode. Carefully follow the setup instructions on page 25.
Make sure that you manually set your cell phone to search for devices. Remove VTech DS6671/DS6672/DS667V from your cell phone’s handsfree
device history list (see the user’s manual of your cell phone). Turn off your cell phone, then turn it on again. Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in. Repeat the above suggestions.
Appendix
83
Troubleshooting
I don’t know how to search for or add new devices on my cell phone.
Most cell phones have the Bluetooth feature in the connection or setup menus. Refer to the user’s manual of your cell phone.
In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.
My cell phone disconnects from the telephone base.
Turn off your cell phone, then turn it on again. Make sure that you are not using your cell phone when on a cell call.
My cell phone is connected to the telephone base, but I cannot make a cell call.
Make sure that your cell phone is not in use when you are trying to make a cell call.
For some smartphones, make sure that the cellular function is turned on.
The PIN on the telephone base does not work.
Make sure you enter the correct PIN. The default PIN is 0000.
I cannot hear any audio on my telephone system when on a cell call.
Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.
Turn off your cell phone, then turn it on again.
I cannot download contacts from my cell phone to the DS6671/DS6672/DS667V.
Make sure that your cell phone is paired and connected to the base. Make sure you place your cell phone next to the base while downloading.
Can the DS6671/DS6672/DS667V help the poor cell phone reception in my house?
If your cell phone has poor reception in your home, the DS6671/DS6672/DS667V cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while using the DS6671/DS6672/DS667V cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.
The listening volume of my cell call is too loud or quiet.
During a cell call, if the listening volume is to too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6671/DS6672/DS667V handset.
Appendix
84
Troubleshooting
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in. Make sure you plug the battery connector securely into the cordless handset. Make sure you plug the telephone line cord securely and firmly into the telephone
base and the telephone wall jack. Unplug the electrical power to the telephone base. Wait for approximately
15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.
Charge the battery in the cordless handset for at least 12 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use.
If the battery is completely depleted, charge the handset for at least 30 minutes before use (page 4).
Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
You may need to purchase a new battery. Refer to Handset battery installation (page 3) and Handset battery charging (page 4).
Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider.
The display shows No line. I cannot hear the dial tone.
Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord.
If changing telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.
You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.
The display shows To register HS, see manual. The handset does not work at all.
The handset is deregistered from the telephone base. Place the handset in the telephone base to register it back. The handset shows HANDSET X Registered and you hear a beep when the registration process completes. This process takes about 90 seconds to complete.
Appendix
85
Troubleshooting
The light on the headset flashes slowly and alternately in red and blue. The headset does not work at all.
The headset is deregistered from the telephone base. Follow the instructions below to register the headset back to the telephone base.
1. Press and hold FIND HANDSET on the telephone for about four seconds until the red IN USE light turns on.
2. Immediately place the headset in the telephone base. The red IN USE light on the telephone base turns off. The light on the headset turns red when it is registered but not fully charged, or turns blue if it is registered and fully charged. This process takes about 60 seconds to complete.
I cannot dial out.
Try all the suggestions above. Make sure you have a dial tone before dialing. The cordless handset may take a
second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise.
If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You may have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
Appendix
86
Troubleshooting
Out of range OR Base no power appears on my cordless handset.
Ensure you plug the telephone base in properly and the power is on. Place the cordless handset closer to the telephone base for synchronization. Move the cordless handset closer to the telephone base. You may have moved
out of range. Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it
back in. Allow up to one minute for the cordless handset and telephone base to reset. Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
The battery does not charge in the handset, or the handset battery does not accept charge.
If the cordless handset is in the telephone base or handset charger and the charge light is not on, refer to The charge light is off (page 90).
Charge the battery in the cordless handset for at least 12 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use.
If the battery is completely depleted, charge the handset for at least 30 minutes before use (page 4).
You may need to purchase a new battery. Please refer to Handset battery
installation (page 3) and Handset battery charging (page 4).
I get noise, static, or weak signals even when I’m near the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 2). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.
You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
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Troubleshooting
Relocate your phone to a higher location. The phone may have better reception in a high area.
If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up.
I hear other calls while using my phone.
Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, contact your telephone service provider.
The telephone does not ring when there is an incoming call.
Make sure that the ringer is not off. Refer to Handset ringer volume and Telephone base ringer volume on page 29 in this user’s manual.
Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely.
The cordless handset may be too far from the telephone base. Charge the battery in the cordless handset for at least 12 hours. For optimum
daily performance, return the cordless handset to the handset charger when not in use.
You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.
The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.
If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply).
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
Remove and install the battery again. Place the cordless handset in the telephone base or handset charger. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.
Your line cord may be defective. Try installing a new line cord.
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Troubleshooting
My calls cut in and out while I’m using my cordless handset.
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
Relocate your telephone base to a higher location. The phone may have better reception when installed in a high area.
If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
The charge light is off.
Make sure you plug the power and line cords in correctly and securely. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to
one minute for the cordless handset and telephone base to reset. Clean the charging contacts on the cordless handset, telephone base and
handset charger each month with a pencil eraser or a dry non-abrasive cloth.
My caller ID isn’t working properly.
Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.
The caller must be calling from an area that supports caller ID. Both your and your caller’s telephone service providers must use caller ID
compatible equipment. If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 2). The filter prevents noise and caller ID problems resulting from DSL interference. Please contact your DSL service provider for more information about DSL filters.
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Troubleshooting
My telephone does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.
The messages on the answering system are incomplete.
If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the preset message recording time.
If the caller pauses for too long, the system stops recording and disconnects the call.
If the system’s memory becomes full during a message, the system stops recording and disconnects the call.
If the caller’s voice is very soft, the system may stop recording and disconnect the call.
The messages are very difficult to hear.
Press p/VOL on the telephone base or VOLUME/ on the cordless handset to increase the listening volume.
The answering system does not answer after the correct number of rings.
Make sure that the answering system is on. ANS ON should show on the handset and ANS ON light on the telephone base should be on.
If toll saver is activated, the number of rings changes to two when you have new messages stored (page 66).
If the memory is full or the system is off, the system will answer after 10 rings. In some cases, the answering system is affected by the ringing system used by
your telephone service provider. If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
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90
Troubleshooting
The telephone does not respond to remote commands.
Make sure you enter your remote access code correctly (page 74). Make sure you are calling from a touch-tone phone. When you dial a number, you
should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.
The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.
There may be interference on the phone line you are using. Press dialing keys firmly.
The answering system does not record messages.
Make sure the answering system is on. ANS ON should show on the handset and
ANS ON light on the telephone base should be on.
Make sure the memory of the answering system is not full. If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
The system announces “Time and day not set.”
You need to reset the system clock (page 31).
The outgoing announcement is not clear.
When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset.
Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and show and I don’t know why.
Your telephone has both a built-in answering system and voicemail indication. If New voicemail and appear, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.
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Troubleshooting
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently. If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.
I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on. Make sure your Internet connection is working properly. Make sure that the software is installed and running for your nontraditional
telephone service. Make sure to plug your USB telephone adapter into a dedicated USB port on
your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.
If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.
I accidentally changed the LCD language to French or Spanish, and I don’t know how to change it back to English.
Press MENU, then enter 364 to reset the LCD language to English.
Common cure for electronic equipment.
If the telephone is not responding normally, do the following (in the order listed):
Disconnect the power to the telephone base. Disconnect the cordless handset battery. Wait a few minutes. Connect power to the telephone base. Install the battery again, and place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone
base. Allow up to one minute for this to take place.
1.
2.
3.
4.
5.
6.
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Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use
a damp cloth for cleaning. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or
swimming pool, or in a wet basement or shower. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other
electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes. Slots and openings in the back or bottom of the telephone base and handset are provided for
ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under
the following conditions:
When the power supply cord or plug is damaged or frayed. If liquid has been spilled onto the product. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged. If the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
16. Only put the handset of your telephone next to your ear when it is in normal talk mode.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
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93
17. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
18. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
SAVE THESE INSTRUCTIONS
Battery
CAUTION: Use Only Supplied Battery. Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. Exercise care in handling batteries in order not to create a short circuit with conductive materials. Charge the battery provided with this product only in accordance with the instructions and limitations
specified in this manual.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker. Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when
it is turned ON. Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.
When the handset is out of range, the handset displays Out of range OR Base no power. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect
well when you press /HOME. Move closer to the telephone base, then press /HOME to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To
improve reception, move closer to the telephone base.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically during calls. When this mode is on, the handset displays ECO.
Important safety instructions
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94
Maintenance
Taking care of your telephone
Your telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.
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95
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC
®
makes it easy for you to drop off the spent battery at local retailers
participating in the RBRC® program or at authorized VTech product service centers. Please call
1 (800) 8 BATTERY® for information on Ni-MH battery recycling and disposal bans/restrictions in your
area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
RBRC® and 1 (800) 8 BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation.
The RBRC® seal on the lithium-ion battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used lithium-ion batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC
®
makes it easy for you to drop off the spent battery at local retailers
participating in the RBRC® program or at authorized VTech product service centers. Please call
1 (800) 8 BATTERY® for information on Li-ion battery recycling and disposal bans/restrictions in your
area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
RBRC® and 1 (800) 8 BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation.
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96
FCC, ACTA and IC regulations
FCC Part 15
NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B).
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.
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