VTech DS6641 User Manual

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Complete user’s manual

www.vtechphones.com

Models: DS6641/DS6641-2

Congratulations

Compatible with

Hearing Aid T-Coil

TIA-1083

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 87 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR

label indicating it meets the latest energy efciency guidelines.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Visit www.vtechphones.com.

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Table of contents

Getting started .................................... 1

Parts checklist ............................................. 1

Telephone base and handset charger

installation ............................................... 2

Handset battery installation ......................... 3

Handset battery charging ............................ 4

Installation options ....................................... 5

Tabletop to wall mount installation .............. 5

Wall mount to tabletop installation ............... 7

Are you a new cable or VoIP subscriber? ... 8 Did you subscribe to voicemail service

from your telephone service provider? .... 8

Telephone base layout ................................ 9

Handset layout............................................. 12

Bluetooth ............................................. 14

Introducing Bluetooth................................... 14

Glossary of terms ........................................ 16

Bluetooth setup............................................ 17

Add a cell phone .......................................... 18

Review the cell devices list .......................... 19

Auto connection ........................................... 19

Download directory ...................................... 20

Telephone settings ............................. 21

Using the menu ........................................... 21

Handset ringer volume ................................ 22

Telephone base ringer volume .................... 22

Ringer tone .................................................. 23

Set date and time ........................................ 24

LCD language.............................................. 25

Voicemail number ........................................ 26

Clear voicemail indicators............................ 27

Key tone ...................................................... 27

Home area code .......................................... 28

Dial mode .................................................... 28

Quiet mode .................................................. 29

Telephone operation .......................... 30

Make a home call ........................................ 30

Predial a home call ...................................... 30

Answer a home call ..................................... 30

End a home call ........................................... 31

Call waiting on the home line....................... 31

Make a cell call ............................................ 31

Predial a cell call.......................................... 32

Answer a cell call ......................................... 32

End a cell call .............................................. 33

Call waiting on the cell line .......................... 33

Answer a cell call while on a home call ....... 33

Cell phone voicemail ................................... 33

Answer a home call while on a cell call ....... 34

Speakerphone ............................................. 34

Volume control............................................. 34

Mute............................................................. 35

Temporary ringer silencing .......................... 35

Redial .......................................................... 36

Temporary tone dialing ................................ 37

Check voicemail .......................................... 38

Chain dialing ................................................ 38

Transfer a call .............................................. 39

Find handset ................................................ 40

Web address ............................................... 40

Multiple handset use .......................... 41

Join a call in progress .................................. 41

Intercom....................................................... 42

Answer an incoming call during an

intercom call ............................................ 44

Directory .............................................. 45

About the directory ...................................... 45

Add a directory entry ................................... 46

Review directory entries .............................. 48

Alphabetical search ..................................... 48

Dial a directory entry.................................... 49

Edit a directory entry.................................... 49

Delete directory entries................................ 50

Speed dial.................................................... 51

Assign a speed dial number ........................ 51

Reassign a speed dial number .................... 51

Dial a speed dial number ............................. 52

Delete a speed dial number......................... 52

Table of contents

Caller ID ............................................... 53

About the caller ID log ................................. 53

Information about caller ID with

call waiting .............................................. 53

Caller ID log ................................................. 54

Missed call indicator .................................... 55

Review the caller ID log ............................... 55

View dialing options ..................................... 56

Dial a caller ID log entry .............................. 56

Save a caller ID log entry to the directory.... 57

Delete caller ID log entries .......................... 57

Caller ID log screen messages.................... 58

Answering system settings ............... 59

Answering system ....................................... 59

Announcement ............................................ 59

Record your own announcement................. 59

Play your announcement ............................. 60

Delete your announcement ......................... 60

Answer on/off............................................... 61

Call screening .............................................. 62

Number of rings ........................................... 62

Remote access code ................................... 62

Message alert tone ...................................... 63

Message recording time .............................. 63

Appendix ............................................. 71

Expand your telephone system ................... 71

Add and register a handset ......................... 71

Replace a handset....................................... 72

Screen messages ........................................ 73

Handset and telephone base indicators ...... 75

Handset battery ........................................... 77

Troubleshooting ........................................... 78

Important safety instructions........................ 87

Precautions for users of implanted

cardiac pacemakers ................................ 88

Operating range........................................... 88

ECO mode ................................................... 88

Maintenance ................................................ 89

About cordless telephones .......................... 90

The RBRC® seal .......................................... 90

Limited warranty .......................................... 91

FCC, ACTA and IC regulations ................... 93

Technical specifications............................... 95

Index .................................................... 96

Answering system operation ............ 64

Answering system and voicemail ................ 64

Using the answering system and

voicemail together ................................... 65

Message capacity ........................................ 65

New message indication.............................. 65

Call screening ............................................. 66

Call intercept................................................ 66

Temporarily turn off the message

alert tone ................................................. 66

Message playback ....................................... 67

Delete all old messages .............................. 68

Record, play and delete memos .................. 69

Remote access ............................................ 70

Getting started

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

Telephone base

Telephone base adapter

Telephone line cord

To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

Battery compartment cover (1 for DS6641) (2 for DS6641-2)

charger adapters

(1 for DS6641) (2 for DS6641-2)

Corded handset

Abridged user’s manual

Cordless handset (1 for DS6641) (2 for DS6641-2)

Batteries (1 for DS6641) (2 for DS6641-2)

Quick start guide

Quick start guideHandset chargers and

Getting started

Telephone base and handset charger installation

Install the telephone base and handset chargers as shown below.

Make sure that the electrical outlet is not controlled by a wall switch.

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

Telephone wall jack

If you have DSL high-speed Internet service, a DSL filter (not included) is required.

The DSL filter must be plugged into the telephone wall jack.

This telephone provides minimal functionality during a power outage. When the AC

• power is not available, many telephone features do not function. The telephone uses power from the telephone line to enable you to make and answer calls using only the corded handset and dialing keys. However, when another telephone on the same line is being used simultaneously, there might not be sufficient power to use your telephone in the event of a power failure.

Even if you do not subscribe to any conventional telephone service, you can still use

• the cell line alone without plugging in a telephone line cord.

Telephone line cord

Telephone base

Electrical outlet not controlled by a wall switch

Telephone base power adapter

Charger adapter

Handset charger

CAUTION:

If you subscribe to telephone service from a cable company or a VoIP service provider, contact your cable/VoIP service provider for more information.

Getting started

Handset battery installation

Install the battery as shown below.

Plug the battery connector securely

1. Place the battery with the label into the socket inside the handset battery compartment, matching the orientation of the engraved label.

Align the cover flat against the

3. Place the handset in the handset battery compartment, then slide it towards the center of the handset until it clicks into place.

THIS SIDE UP facing up and the wires inside the battery compartment.

charger to charge. The CHARGE light is on when the handset is charging.

CHARGE light remains on when charging.

If the handset will not be used for a long time, disconnect and remove the battery to

• prevent possible leakage.

To purchase replacement batteries, visit our website at www.vtechphones.com

• or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

IMPORTANT:

Check for a dial tone by pressing

If you do not hear a dial tone:

Make sure the installation procedures described above are properly done.

•

It may be a wiring problem. If you have changed your telephone service to digital service

• from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

/HOME

. If you hear a dial tone, the installation is successful.

Getting started

Handset battery charging

Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the handset charger to charge the battery. For best performance, keep the handset in the handset charger when not in use. The battery is fully charged after 11 hours of continuous charging. See the table on page 77 for battery operating times.

If the screen is blank or displays Put in charger, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use for a short time. When the battery is low, the handset displays Low battery along with a flashing icon. If you are on a call in low battery mode, the handset plays short beeps to alert you.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The screen is blank, or displays Put in charger and flashes.

The screen displays Low battery and flashes.

The battery has no or very little charge. The handset cannot be used.

The battery has enough charge to be used for a short time.

Charge without interruption (about 30 minutes).

The screen displays HANDSET X.

The battery is charged. To keep the battery charged,

place it in the handset charger when not in use.

If you place the handset in the handset charger without installing a battery, the screen displays NO BATTERY.

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time on page 24. To skip setting, press CANCEL.

Date: MM/DD/YY

ECO

Getting started



Installation options

Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, swivel the wall mount bracket down to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate.

Tabletop to wall mount installation

Unplug the power adapter and telephone line from the wall outlets. Remove the

power adapter and telephone line from the grooves.

Squeeze the tabs on the wall mount bracket as the arrows indicated below. Swivel

the wall mount bracket down.

Getting started



Installation options

Route the telephone line cord through the cavity and leave a few inches for plugging

into the telephone wall jack. Press the wall mount bracket onto the telephone base and click it into place.

Put the corded handset aside. Press down the switch hook and remove the handset

tab from the slot. Rotate the handset tab by 180 degrees. Press down the switch hook and then replace the handset tab to its slot.

Switch hook

Handset tab

Plug the power adapter and telephone line into the wall outlets. Align the holes

on the wall mount bracket with the standard wall mounting plate and slide the telephone down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties. Put the corded handset back on the telephone base.

Getting started

Wall mount to tabletop installation

Remove the telephone base from the wall.

If necessary, untie the bundled telephone line cord and power adapter cord.

Pull the wall mount bracket to detach it from the telephone base. Swivel it upwards

and then press onto the telephone base until it clicks into place.

Tabletop positionWall mount position

Press down on the switch hook and slide the handset tab upwards to remove it from

the slot. Rotate the handset tab by 180 degrees. Press down the switch hook and then replace the handset tab to its slot.

Switch hook

Handset tab

Getting started

Are you a new cable or VoIP subscriber?

If your answer is yes, the existing telephone jacks in your home may no longer work.

Your cable/VoIP service provider uses a different connection, seperate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home.

To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply).

If your answer is no, your existing telephone jacks will continue to work as normal.

OLD

Main

landline

Conventional telephone line jack

NEW

Cable or

Internet

Modem/Router/ Terminal adapter

Did you subscribe to voicemail service from your telephone service provider?

Your telephone has a built-in answering system and supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply). Refer to Answering system and voicemail on page 64 for more details.

To use the built-in answering system:

You may see this online Complete user’s manual on how to record your outgoing announcement, retrieve messages and other related operations. You may also refer to the Abridged user’s manual provided in your product package for abbreviated instructions.

To use the voicemail:

To retrieve your voicemail messages, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

Getting started

Telephone base layout

CID

Press to review the caller ID log when

• the phone is not in use (page 55).

Press to scroll down while in a menu,

• or in the directory, caller ID log or redial list.

Press to move the cursor to the left

• when entering numbers or names.

CANCEL

Press to silence the base

• ringer temporarily while the phone is ringing (page 35).

Press and hold to erase

• the missed call indicator when the phone is not in use (page 55).

Press to return to the

• previous menu, or press and hold to return to idle mode, without making changes (page 21).

FLASH

Press to answer another

• incoming call during a call on the same line (page 31 and page 33).

REDIAL/PAUSE

Press repeatedly to review the redial list (page 37).

•

Press and hold to insert a dialing pause while dialing

• or entering a number (page 30 and page 46).

Press to review the directory when the phone

• is not in use (page 48).

Press to scroll up while in a menu, or in the

• directory, caller ID log or redial list.

Press to move the cursor to the right when

• entering numbers or names.

MENU/SELECT

Press to show the menu (page 21).

•

While in a menu, press to select an item

• or save an entry or setting (page 21).

IN USE light

On when the phone

• is in use, or when the answering system is answering an incoming call.

On when a handset is

• being registered.

Flashes when there is

• an incoming call.

Flashes when handsets

• are being deregistered.

Flashes when another

• telephone on the same line is in use.

1 / 2

Press to pair or replace a cell phone (page 18).•

1 and 2 lights

On when the telephone base is paired and connected with a

• Bluetooth cell phone (page 18).

Blinks when the telephone base is pairing and connecting with

• a Bluetooth cell phone (page 18).

Getting started

Telephone base layout

While reviewing a caller ID

• log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 56).

Press and hold to set or

• dial your voicemail number (page 26 and page 38).

TONE

Press to switch to tone

• dialing temporarily during a call (page 37).

MUTE

Press to mute the

• microphone during a call (page 35).

Press to silence the base

• ringer temporarily while the phone is ringing (page 35).

/CELL

Press to make, answer or

• end a cell call (page 31, page 32 or page 33).

Dialing keys

Press to enter numbers

• or characters.

Press to answer an incoming

• call (page 30 or page 32).

QUIET

Press and hold to set and

• turn on the quiet mode, or turn it off (page 29).

Press repeatedly to show

• other dialing options when reviewing a caller ID log entry (page 56).

MIC

Microphone.•

FIND HANDSET

Press to page all idle

•

handsets when the telephone base is not in use (page 40).

/HOME

Press to make, answer or

• end a home call (page 30 or page 31).

Getting started

Telephone base layout

/REPEAT

Press once to repeat the

• playing message (page 67).

Press twice to play the

• previous message (page 67).

/PLAY/STOP

Press to start or stop message

• playback (page 67).

Flashes when there are new

• messages or memos in the answering system.

Press to temporarily turn on/off

• call screening (page 66).

/ANS ON/OFF

Press to turn the built-in answering system

• on or off (page 61).

X/DELETE

Press to delete the playing

• message or announcement (page 67 or page 60).

Press to delete the displayed

• entry while in the directory, caller ID log or redial list (page 37, page 50 and page 57 respectively).

Press to delete digits or

• characters while using the dialing keys.

/SKIP

Press to skip to the next

• message during message playback (page 67).

VOLVOL

Press to adjust the listening volume

• during a call or message playback (page 34 or page 67).

Press to adjust the telephone base

• ringer volume when the base is not in use (page 22).

Getting started

Handset layout

CHARGE light

On when the handset is charging in the handset charger (page 3).

•

/ /VOLUME

Press to review the directory when the phone is not in use (page 48).

•

Press to scroll up while in a menu, or in the directory, caller ID log or

• redial list.

While entering names or numbers, press to move the cursor to

• the right.

During a call or message playback, press to increase the listening

• volume (page 34 or page 67).

/CELL

Press to make or answer a cell call (page 31 or page 32).

•

Press to answer an incoming cell call when you hear a call waiting alert

• (page 33).

/HOME/FLASH

Press to make or answer a home call (page 30).

•

Press to answer an incoming home call when you hear a call waiting

• alert (page 31).

While reviewing a caller ID log entry, press repeatedly to add or

• remove 1 in front of the telephone number before dialing or saving it in the directory (page 56).

Press and hold to set or dial your voicemail number (page 26 and

• page 38).

TONE

Press to switch to tone dialing during a call if you have pulse

• service (page 37).

Press to make a home line call using the handset speakerphone

• (page 30).

Press to answer a call using the handset speakerphone (page 30

• and page 32).

During a call, press to switch between the handset speakerphone

• and the handset earpiece (page 34).

REDIAL/PAUSE

Press repeatedly to view the last 10 numbers dialed (page 36).

•

Press and hold to insert a dialing pause while dialing or

• entering numbers (page 30 and page 46).

Getting started

Handset layout

CID/ /VOLUME

Press to review the caller ID log when the phone is not in use

• (page 55).

Press to scroll down while in a menu, or in the directory, caller

• ID log or redial list.

While entering names or numbers, press to move the cursor

• to the left.

During a call or message playback, press to decrease the

• listening volume (page 34 or page 67).

MENU/SELECT

Press to show the menu (page 21).

•

While in a menu, press to select an item or save an entry or

• setting (page 21).

OFF/CANCEL

During a call, press to hang up (page 31 or page 33).

•

While the phone is ringing, press to silence the handset ringer

• temporarily (page 35).

Press and hold to erase the missed call indicator when the

• phone is not in use (page 55).

While in a menu, press to cancel an operation, back up to the

• previous menu, or exit the menu display (page 21).

Dialing keys

Press to enter numbers or characters.

•

Press to answer an incoming call (page 30 or page 32).

•

QUIET

Press and hold to set and turn on the quiet mode, or turn it off

• (page 29).

Press repeatedly to show other dialing options when

• reviewing a caller ID log entry (page 56).

MUTE/DELETE

During a call, press to mute the microphone (page 35).

•

While the phone is ringing, press to silence the handset ringer

• temporarily (page 35).

While reviewing the redial list, directory or caller ID log, press

• to delete an individual entry (page 37, page 50 and page 57 respectively).

While using the dialing keys, press to delete digits or

• characters.

Press to delete the playing message or announcement

• (page 67 or page 60).

Bluetooth

Introducing Bluetooth

Your new DS6641 telephone system with Bluetooth wireless technology has the following features:

Pair and connect up to a maximum of two cell phones with the telephone base to

• make and receive cell calls. Only one cell phone can be active on a call at a time.

Make and receive calls using your cell phone plan while utilizing the ease and

• comfort of your home telephone system.

Receive phonebook entries from your cell phone.

•

IMPORTANT INFORMATION

Refer to the user's manual of your Bluetooth enabled cell phone for more

• information about how that device uses Bluetooth connectivity.

Bluetooth wireless technology operates within a short range (a maximum of

• approximately 30 feet) from the telephone base. Keep connected cell phones within this range. For optimal performance, keep your cell phone within 15 feet of the telephone base while using the DS6641 cell line.

If your cell phone has poor reception in your home, the DS6641 cannot improve the

• reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the DS6641 cell line.

If you experience poor sound quality, your cell phone may be too far away from the

• telephone base. To improve Bluetooth signal strength, place your cell phone closer to the telephone base (within 15 feet) and make sure that there are no physical obstacles between the telephone base and the cell phone, such as large furniture or thick walls.

DS6641

Less than 15 feet for optimal performance

Cellular signal

Bluetooth

Charge your cell phone while it is connected to the telephone base. Your cell

• phone's battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology.

Monitor your cell phone's usage because minutes are deducted from your cellular

• plan for the duration of all cell calls, depending on the terms of your plan.

Refer to Bluetooth setup (page 17) to learn how to set up and manage your Bluetooth enabled devices. Refer to Telephone operation (page 30) on how to operate your Bluetooth devices with your new DS6641 telephone system with Bluetooth wireless technology. Refer to Troubleshooting (page 78) if you experience difficulty using the telephone system.

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

Bluetooth

Glossary of terms

Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled cell phone and your new DS6641 telephone system.

Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone.

Cell line - the telephone line associated with your cell phone service. On your DS6641 telephone base and handset, press /CELL to use the cell line.

Connected - when you pair a Bluetooth cell phone to the DS6641, it is automatically

connected. When a cell phone is connected, 1 and/or 2 displays after on the telephone and handset. The 1 and/or 2 light on the telephone base is on. If a cell phone loses its connection to the telephone base, it must be reconnected before you can use the cell phone with the DS6641.

Disconnected - when a cell phone is disconnected, the on the telephone base and handset no longer displays. The 1/ 2 light on the telephone base is off.

Discoverable mode - before a Bluetooth enabled device can be paired, it must be set to this mode. When pairing your cell phone, the telephone base will be set to this mode. Depending on the manufacturer, this mode is sometimes referred to as

Find Me or Visibility.

Home line - your conventional telephone land line. On your DS6641 telephone base and handset, press /HOME to use the home line.

Paired device - once a Bluetooth enabled cell phone has been paired with the

telephone base, it appears on the cell devices list. A maximum of two cell phones can be paired with the telephone base.

Pairing - this refers to the process of Bluetooth enabled cell phone registering device information with each other. The telephone base must be paired with a Bluetooth enabled cell phone before the Bluetooth cell phone can be used. Depending on the manufacturer, this is also referred to as Bonding.

PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth devices. PIN information may be exchanged between Bluetooth devices before they can be used. This is also known as a Passkey or Passcode.

Bluetooth

Bluetooth setup

To use a Bluetooth enabled cell phone with your DS6641, you must first pair and connect it with the telephone base. The DS6641 telephone base and all system handsets can be used to make or answer calls on the cell phone line.

Bluetooth wireless technology operates within a short range (a maximum of approximately 30 feet). When you pair a Bluetooth cell phone to the telephone base, make sure your Bluetooth cell phone is close to the telephone base to maintain sufficient signal strength. For optimal performance, keep your cell phone within 15 feet of the telephone base while using the cell line.

Bluetooth

Add a cell phone

Before you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth devices. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices.

You can pair and connect up to two cell phones to the telephone base. All paired cell phones are shown on the cell device list. Only one Bluetooth cell phone can be on a call at a time.

Once you have paired and connected a device with the telephone base, you do not need to repeat the procedure again unless you have replaced the paired cell phone

with a new one.

To pair and connect a cell phone:

Press 1/ 2 on the telephone base. You hear two beeps

1. and the 1/ 2 light blinks.

When slot 1 is empty, the base screen displays

•

Pairing D1... and the 1 light blinks. When slot 1 is paired and slot 2 is empty, the base screen

•

displays Pairing D2... and the 2 light blinks. When both slots are paired, the base screen displays

•

Replace 1 or 2? Use the dialing key to choose the desired slot. Then the corresponding light ( 1 or 2) blinks.

Turn on the Bluetooth feature of your cell phone. Once your cell phone nds your

2. VTech phone (VTech DS6641), press the appropriate key on your cell phone to continue the pairing process.

Your cell phone may prompt you to enter the PIN of the telephone base. The default

•

PIN of the telephone base is 0000. All cell phones that are connected to the telephone base are

• disconnected temporarily until the pairing process is completed.

When the cell phone is successfully paired and connected to the

3. telephone base, you hear two beeps. The corresponding status icon (1/ 2) displays. The corresponding device light ( 1/ 2) turns on.

HANDSET 1

ECO

10:01

ANS ON

01/02

If you have trouble pairing your cell phone, it may not be compatible with your DS6641. Check the Bluetooth compatibility list at www.vtechphones.com.

The pairing process may take up to one minute. If the pairing process fails, try again.

•

The steps for the pairing process may vary for different cell phones. If this happens,

•

follow the prompts on your cell phone and your DS6641 to complete the pairing process.

Bluetooth

Review the cell devices list

Press MENU on the phone when it is not in use.

Press or to scroll to Bluetooth, then press SELECT.

Press or to scroll to Cell devices, then press SELECT.

Auto connection

A cell phone may be disconnected from the telephone base when:

The Bluetooth feature of your connected cell phone is turned off.

•

The power of your cell phone is turned off.

•

Your cell phone is not within range of the telephone base.

•

When the Bluetooth feature or power on the cell phone is turned on, or it moves within range of the base, the base will try to reconnect to the cell phone.

Bluetooth

Download directory

You can download up to 200 directories (phonebooks) to your DS6641 telephone system via Bluetooth wireless technology. Each downloaded directory is stored in the phone directory with up to 24 digits for each phone number and 15 characters for each name.

Before downloading the directory, make sure the cell phone is paired and connected to the DS6641. Make sure the handset battery is charged for at least 10 minutes.

Place your cell phone next to the telephone base while downloading.

To download a cell phone directory:

Press MENU when the handset/telephone base is not in use.

1. Press or to scroll to Bluetooth, then press SELECT.

2. Press or to scroll to Download dir, then press SELECT.

3. The screen displays Select a device briey.

If there is no cell phone paired to the system, the

• handset displays Pair cell rst and then returns to the previous menu.

If there is no cell phone connected to the system, the handset

• displays D1: not available/D2: not available.

Press or to scroll to a desired device, then press SELECT.

4. If the selected device is not available, the handset displays

•

DX not avail. and then returns to the previous menu.

During the download, the handset ashes Downloading...

All other idle system handsets display Downloading....

When the downloading process is complete or when the memory

is full, the handset displays Entries added: XXX. Then the handset returns to the Bluetooth menu.

Certain cell phones do not support SIM card download. If this

• is the case, try transferring the contacts from your SIM card to your cell phone memory first, then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the user’s manual of your cell phone.

When downloading the directory from your Bluetooth enabled

• cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your DS6641.

For certain cell phones, you may need to press a key on your

• cell phone to confirm the directory download.

For Android and Blackberry cell phones, you may also download your

• cell phone directory to your DS6641 via the VTech Contact Share application. Go to www.vtechphones.com/apps/contact_share for application download.

Bluetooth

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Download dir

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D1:Cell Phone A

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Downloading...

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Entries added:

118

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Telephone settings

Using the menu

You can use the telephone base or a cordless handset to change your telephone settings.

In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls.

In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial mode.

Go to Answering system settings from page 59 to page 63 for instructions on how to modify the answering system settings.

To enter the menu:

Press MENU when the phone is not in use.

Press or until the screen displays the desired feature menu.

Press SELECT to enter that menu.

To return to the previous menu, press CANCEL.

•

To return to idle mode, press and hold CANCEL.

•

Telephone settings

Handset ringer volume

You can set the handset ringer volume or turn the ringer off. When the ringer is off, Ringer off and appear on the screen.

Press MENU when the handset is not in use.

Press or to scroll to Ringers, then press SELECT.

Press or to scroll to Home volume or Cell volume, then

press SELECT.

Press or to sample each volume level.

Press SELECT to save your selection and return to the previous

Ringers

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Home volume

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menu. You hear a confirmation tone.

If the ringer volume is set to off, that device is silenced for all incoming calls. However, the handset still rings when

being paged.

Volume:

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Telephone base ringer volume

You can set the base ringer volume or turn the ringer off. When the ringer is off, Ringer off and appear on the screen.

Press MENU when the telephone base is not in use.

Press or to scroll to Ringers, then press SELECT.

Press or to scroll to Ringer volume, then press SELECT.

Press or to sample each volume level.

Press SELECT to save your selection and return to the previous menu. You hear a

5. confirmation tone.

-OR-

Press VOL or VOL when the telephone base is not

• in use.

When you set the ringer volume to zero, the base ringer is off. The telephone base announces, “Base ringer is off,” and displays Ringer off and .

Telephone settings

Ringer tone

You can choose from different ringer tones for each handset and the telephone base.

Press MENU when the handset/telephone base is not in use.

Press or to scroll to Ringers, then press SELECT.

Press or to scroll to Home ringtone or Cell ringtone, then

3. press SELECT.

Press or to sample each ringer tone.

Press SELECT to save your selection and return to the previous

5. menu. You hear a confirmation tone.

If you turn off the ringer volume on a cordless handset, you will not hear ringer tone samples.

Ringers

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Home ringtone

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Tone: 2

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Telephone settings

Set date and time

The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information.

To manually set the date and time:

Press MENU when the handset/telephone base is not in use.

Press or to scroll to Set date/time, then press SELECT.

Press or to select the month then press SELECT, or use the

3. dialing keys to enter a two-digit number (01-12).

Press or to select the date then press SELECT, or use the

4. dialing keys to enter a two-digit number (01-31).

Press or to select the year then press SELECT, or use

5. the dialing keys to enter a two-digit number (00-99) then press SELECT.

Press or to select the hour then press SELECT, or use the

6. dialing keys to enter a two-digit number (01-12).

Press or to select the minute then press SELECT, or use the

7. dialing keys to enter a two-digit number (00-59).

Press or to select AM or PM.

Press SELECT to save the settings and return to the previous menu. You hear a

9. confirmation tone.

Set date/time

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Date: MM/DD/YY

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Time: HH:MM - -

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If the date and time are not set when a message is recorded, the system announces,

• “Time and date not set,” before each message plays.

The telephone plays two beeps if you enter an invalid number.

•

Telephone settings

LCD language

You can select a language (English, French or Spanish) to be used in all screen displays.

Press MENU when the handset/telephone base is not in use.

Press or to scroll to Settings, then press SELECT.

Press SELECT to select LCD language.

Press or to select English, Français or Español, then

press SELECT.

The screen displays Set English? when you choose English.

•

The screen displays Set Francais? when you choose Français.

•

The screen displays Set Espanol? when you choose Español.

•

Press SELECT to save your selection and return to the previous

5. menu. You hear a confirmation tone.

If you accidentally change the LCD language to French or Spanish, you can reset it to English easily by pressing MENU then entering 364#.

Settings

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LCD language

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English

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Telephone settings

Voicemail number

If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset and the telephone base for easy access. When you want to retrieve voicemail messages, press and hold 1. Contact your telephone service provider for more information and assistance about using your voicemail service.

To save and dial your voicemail number:

Press and hold 1 when the phone is not in use.

Use the dialing keys to enter the voicemail access number

2. provided by your telephone service provider (up to 30 digits) when prompted.

Press or to move the cursor to the left or right.

•

Press DELETE on the handset or X/DELETE on the

•

telephone base to delete a digit. Press and hold DELETE on the handset or X/DELETE on

•

the telephone base to delete all digits. Press and hold PAUSE to enter a dialing pause

•

(a P appears).

Press SELECT to save. Then the handset/telephone base

3. dials the saved voicemail number.

To save your voicemail number:

Press MENU when the handset/telephone base is not in use.

1. Press or to scroll to Settings, then press SELECT.

2. Press or to scroll to Voicemail #, then press SELECT.

3. Use the dialing keys to enter the voicemail number (up to

4. 30 digits).

Press or to move the cursor to the left or right.

•

Press DELETE on the handset or X/DELETE on the telephone

•

base to delete a digit. Press and hold DELETE on the handset or X/DELETE on the

•

telephone base to delete all digits. Press and hold PAUSE to enter a dialing pause (a P appears).

• Press SELECT to save your selection and return to the previous

5. menu. You hear a confirmation tone and the screen displays VM # saved.

Voicemail #

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Voicemail #

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VM # saved

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Telephone settings

Clear voicemail indicators

If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handset and the telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handset and the telephone base turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

To manually turn off the new voicemail indicators:

Press MENU when the handset/telephone base is not in use.

1. Press or to scroll to Settings, then press SELECT.

2. Press or to scroll to Clr voicemail, then press SELECT. The

3. screen displays Reset VM Icon?

Press SELECT to save your selection and return to the previous

4. menu. You hear a confirmation tone.

Clr voicemail

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Reset VM Icon?

Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service

provider for details.

Key tone

You can turn the key tone on or off for each handset and the telephone base.

If you turn the key tone on, the handset/telephone base beeps with each key press. If you turn the key tone off, there are no beeps when you press the handset/telephone base keys.

Press MENU when the handset/telephone base is not in use.

Press or to scroll to Settings, then press SELECT.

Press or to scroll to Key tone, then press SELECT.

Press or to select Key tone:On or Key tone:Off.

Press SELECT to save your selection and return to the previous

5. menu. You hear a confirmation tone.

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Key tone

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Key tone:On

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Telephone settings

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is

Home area code

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automatically stored without the area code in the caller ID log.

Press MENU when the handset/telephone base is not in use.

Press or to scroll to Settings, then press SELECT.

Press or to scroll to Home area code, then press SELECT.

Use the dialing keys to enter a three-digit home area code.

Press DELETE on the handset or X/DELETE on the telephone

•

Home area code

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base to delete a digit. Press and hold DELETE on the handset or X/DELETE on the telephone base to

•

delete all digits.

Press SELECT to save your selection and return to the previous menu. You hear a

5. confirmation tone.

If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, follow the steps above to delete the home area code you have already programmed. After you have deleted the home area code, _ _ _ will appear on the screen.

Dial mode

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call.

Press MENU when the handset/telephone base is not in use.

Press or to scroll to Settings, then press SELECT.

Press or to scroll to Dial mode, then press SELECT.

Press or to select Touch-tone or Pulse.

Press SELECT to save your selection and return to the previous

5. menu. You hear a confirmation tone.

Dial mode

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Touch-tone

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_ _ _

Telephone settings

Quiet mode

You can turn on quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted.

When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on.

To set and turn the quiet mode on:

Press and hold QUIET# when the handset/telephone base is

1. not in use. The screen shows Quiet: _ _ hours (1-12).

Use the dialing keys to enter the desired duration (1-12), then

2. press SELECT. All screens display Quiet mode on and . The /ANS ON/OFF light on the telephone base turns on.

To turn the quiet mode off:

While the quiet mode is on, press and hold QUIET#. The

• screen displays Quiet mode off briefly and then returns to idle.

When you change the settings of the ringer tone or ringer volume, you can still hear the samples even if the quiet mode is on.

Quiet: _ _ hours

[1-12]

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Telephone operation

Make a home call

To make a home call on a cordless handset:

Press /HOME or .

1. When you hear a dial tone, dial the number.

To make a home call at the telephone base:

Lift the corded handset, or press /HOME.

When you hear a dial tone, dial the number.

The screen displays the elapsed time as you talk (in hours,

• minutes and seconds).

While entering numbers, press and hold PAUSE to insert a

• dialing pause (a P appears).

Predial a home call

To predial a home call on a cordless handset:

Enter the telephone number.

Press DELETE or CANCEL to make corrections.

•

Press /HOME or to dial.

To predial a home call at the telephone base:

Enter the telephone number.

Press X/DELETE to make corrections.

• Lift the corded handset, or press /HOME to dial.

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

•

While entering numbers, press and hold PAUSE to insert a dialing pause

• (a P appears).

If you make a predial call while the telephone line is in use, the screen displays

•

Unable to call or Line in use.

Answer a home call

To answer a home call on a cordless handset:

Press /HOME, /CELL, or any dialing key (0-9, TONE or QUIET#).

•

To answer a home call at the telephone base:

Lift the corded handset, or press /HOME, /CELL or any dialing key (0-9, TONE

•

or QUIET#).

Telephone operation

End a home call

To end a home call on a cordless handset:

Press OFF or place the cordless handset in the handset charger.

•

To end a home call at the telephone base:

When you are using the corded handset, place it to the telephone base.

•

When you are using the base speakerphone, press /HOME.

•

Call waiting on the home line

When you subscribe to call waiting service from your telephone service provider, you hear a beep if someone calls while you are already on a call.

Press FLASH to put your current call on hold and take the new call.

•

Press FLASH at any time to switch back and forth between calls.

•

Make a cell call

To make a cell call on a cordless handset:

Press /CELL. The handset displays Select a device.

If you have only one cell phone connected to the telephone base,

•

press SELECT and then the handset displays D1 selected. If you have two cell phones connected to the telephone base, press or to

•

select a cell phone and then press SELECT. Then the handset displays D1/D2 selected.

Enter the telephone number, then press /CELL to dial.

To make a cell call at the telephone base:

Press /CELL on the telephone base. The screen displays Select a device.

If you have only one cell phone connected to the telephone base,

•

press SELECT, the screen displays D1 selected. If you have two cell phone, press or to select a cell phone and then press

•

SELECT, the screen displays D1/D2 selected.

Enter the telephone number, then press /CELL to dial.

The screen shows the elapsed time as you talk (in hours, minutes and seconds).

•

While entering numbers, press and hold PAUSE to insert a dialing pause

• (a P appears).

While using the cell line, place your cell phone closer to the telephone base, and

• make sure that there are no physical obstacles such as large furniture or thick walls between the telephone base and the cell phone.

Telephone operation

Predial a cell call

To predial a cell call on a cordless handset:

Enter the telephone number.

Press DELETE or CANCEL to make corrections.

•

Press /CELL to dial.

2. If you have only one cell phone connected to the telephone base, it is

• automatically selected to make cell calls.

If you have two cell phones connected to the telephone base, the handset

• displays Select a device. Press or to select a cell phone and then press SELECT.

The handset displays Unable to call if your cell phone is in use.

•

To predial a cell call at the telephone base:

Enter the telephone number.

Press X/DELETE to make corrections.

•

Press /CELL to dial.

2. If you have only one cell phone connected to the telephone base, it is

• automatically selected to make cell calls.

If you have two cell phones connected to the telephone base, the telephone

• base displays Select a device. Press or to select a cell phone and then press SELECT.

The telephone base displays Unable to call if your cell phone is in use.

•

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

•

While entering numbers, press and hold PAUSE to insert a dialing pause

•

(a P appears).

Answer a cell call

To answer a cell call on a cordless handset:

Press /HOME, /CELL, or any dialing key (0-9, TONE or QUIET#).

•

To answer a cell call at the telephone base:

Lift the corded handset, or press /HOME, /CELL or any dialing key (0-9,

•

TONE or QUIET#).

You can also use your cell phone to answer the call. If you answer with your cell phone, it will disconnect from the telephone base.

Telephone operation

End a cell call

To end a cell call on a cordless handset:

Press OFF or place the cordless handset in the handset charger.

To end a cell call at the telephone base:

When you are using the corded handset, place it on the telephone base.

•

When you are using the base speakerphone, press /CELL.

•

Call waiting on the cell line

When you subscribe to call waiting service from your cell phone service provider, you hear a beep if someone calls while you are already on a call.

Press /CELL on the cordless handset or FLASH on the telephone base to put

• your current call on hold and take the new call.

Press /CELL on the cordless handset or FLASH on the telephone base at any

• time to switch back and forth between calls.

Answer a cell call while on a home call

When you are on a home call and you receive an incoming cell call, you hear a beep, and appears. All other system devices ring.

To answer the incoming cell call:

Press /CELL on the cordless handset or the telephone base. The home line is still on hold.

To resume the home call on hold:

Press /HOME on the cordless handset or the telephone base.

Cell phone voicemail

If you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call will be answered by your cell phone’s voicemail. Contact your cell phone service provider for more information about voicemail service.

Telephone operation

Answer a home call while on a cell call

When you are on a cell call and you receive an incoming home call, you hear a beep, and appears. All other system devices ring.

To answer the incoming home call:

Press /HOME on the cordless handset or the telephone base. The cell line is still on hold.

To resume the cell call on hold:

Press /CELL on the cordless handset or the telephone base.

Speakerphone

Handset speakerphone:

When the cordless handset is on a call, press to switch between the handset speakerphone and the handset earpiece.

When the speakerphone is active, the handset displays Speaker and the light turns on.

Telephone base speakerphone:

When you are using the corded handset on a home line call, press /HOME to

• switch to the telephone base speakerphone.

When you are using the corded handset on a cell line call, press /CELL to switch

• to the telephone base speakerphone.

When you are using the telephone base speakerphone on a cell/home line, lift up

• the corded handset to use it.

When the speakerphone is active, the telephone base displays Speaker and the

•

/HOME or /CELL light turns on.

Volume control

To adjust the listening volume on a cordless handset:

During a call, press /VOLUME or /VOLUME.

To adjust the listening volume at the telephone base:

During a call, press VOL or VOL .

The handset earpiece volume and speakerphone volume

• settings are independent.

When the volume reaches the minimum or maximum

• setting, you hear two beeps.

Telephone operation

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

To mute a call on a cordless handset:

During a call, press MUTE. The handset displays Muted until

• the mute function is turned off.

Press MUTE again to resume the conversation. The handset

• displays Microphone on briefly.

To mute a call at the telephone base:

During a call, press MUTE. The telephone base displays

• Muted and the MUTE light turns on until the mute function is turned off.

Press MUTE again to resume the conversation. The

• telephone base displays Microphone on briefly.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the handset ringer/ telephone base ringer without disconnecting the call. The next call rings normally at the preset volume.

To silence the handset ringer:

Press MUTE or OFF on the handset. displays and Ringer muted displays briefly.

•

To silence the telephone base ringer:

Press MUTE or CANCEL on the telephone base. displays and Ringer muted

• displays briefly.

Each handset and the base ring when there is an incoming call unless the ringer volume is turned off on that device.

Telephone operation

Redial

The last 10 telephone numbers dialed (up to 30 digits) are stored in the system memory.

Each handset and the telephone base store the last 10 telephone numbers dialed (up to 30 digits) independently. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.

To review and dial a redial number on a cordless handset:

Press REDIAL when the phone is not in use.

1. Press , or REDIAL repeatedly to browse for the

2. desired entry.

Press /HOME or to use the home line.

-OR-

Press /CELL to use the cell line. Press or to scroll to select the desired cell phone when necessary, then press SELECT.

-OR-

Press /HOME or to use the home line.

-OR-

Press /CELL to use the cell line. Press or to scroll to select the desired cell phone when necessary, then press SELECT.

Press REDIAL.

2. Press , or REDIAL repeatedly to browse.

3. When the desired entry displays, press SELECT to dial.

Redial#3/4

800-595-9511

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Telephone operation

To review and dial a redial number at the telephone base:

Press REDIAL when the phone is not in use.

1. Press , or REDIAL repeatedly to browse until the desired

2. entry displays.

Press /HOME or lift the corded handset to use the home line.

-OR-

Press /CELL to use the cell line. Press or to scroll to select the desired cell phone when necessary, then press SELECT.

-OR-

Press /HOME or lift the corded handset to use the home line.

-OR-

Press /CELL to use the cell line. Press or to scroll to select the desired cell phone when necessary, then press SELECT.

Press REDIAL.

2. Press , or REDIAL repeatedly to browse.

3. When the desired entry displays, press SELECT to dial.

To delete a redial number on a cordless handset:

While the screen displays the desired number, press DELETE to delete the

• redial number.

To delete a redial number at the telephone base:

While the screen displays the desired number, press X/DELETE to delete the

• redial number.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

During a call, press TONE .

1. Use the dialing keys to enter the number you wish to dial. The telephone sends

2. touch-tone signals. It automatically returns to pulse dialing mode after you end the call.

Telephone operation

Check voicemail

Press and hold 1 to dial your voicemail number.

•

To set your voicemail number, see Voicemail number on page 26.

Chain dialing

Use this feature on the cordless handsets to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.

To access a number while on a call using the cordless handset:

To enter the directory, press MENU/SELECT twice.

-OR-

To enter the caller ID log, press MENU, then press or to scroll to Caller ID log, and then press SELECT.

-OR-

To enter the redial list, press REDIAL. Press or to scroll to the desired entry.

2. Press SELECT to dial the displayed number.

Press CANCEL to exit the directory, caller ID log or redial list while on a call.

To access a number while on a call using the telephone base:

To enter the directory, press .

-ORTo enter the caller ID log, press CID.

-OR-

To enter the redial list, press REDIAL. Press or to scroll to the desired entry.

2. Press SELECT to dial the displayed number.

Press CANCEL to exit the directory, caller ID log or redial list while on a call.

Telephone operation

Transfer a call

While on an outside call, you can transfer the call from one system device to another.

To transfer a call on a cordless handset:

During a call, press MENU.

Press or to scroll to Transfer, then press SELECT.

When you have more than one handset, your handset shows

•

Transfer to: Press 7 for the telephone base or 1-5 for HANDSET 1 to HANDSET 5.

The outside call is put on hold and your handset shows Transferring, and then Transferred. The destination deviceThe destination device rings and shows Incoming call.

To answer the call on the destination handset, press /HOME,

/CELL, or any dialing key (0-9, TONE or QUIET#).

-OR-

To answer the call on the telephone base, lift the corded handset, or press /HOME, /CELL or any dialing key (0-9, TONE or QUIET#).

To transfer a call at the telephone base:

During a call, press MENU.

When you have one handset, the screen displays Transfer call?

•

Press SELECT. When you have more than one handset, the telephone base shows Transfer to:

•

Press 1-5 for HANDSET 1 to HANDSET 5.

The outside call is put on hold and your telephone base shows Transferring, and then Transferred. The destination handset rings and showsThe destination handset rings and shows Incoming call.

Transfer

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Transfer to:

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To answer the call on the destination handset, press /HOME, /CELL or any

2. dialing key (0-9, TONE or QUIET#).

If the destination device does not answer the call within 30 seconds, the call will

• be reverted to the originating device. If the originating device does not answer the reverted call within 30 seconds, the call ends.

If the destination device is in the directory or caller ID log, or is out of range, the

• originating device displays Unable to call and then reconnects to the outside call.

Telephone operation



Find handset

This feature helps you find misplaced handsets.

To start the paging tone:

Press FIND HANDSET at the side of the telephone base, and its

• screen displays ** Paging **. All idle handsets ring and display

Paging **.

To stop the paging tone:

Press /HOME, /CELL, , OFF or any dialing key (0-9,

•

TONE or QUIET#) on the cordless handset.

-OR-

Place the cordless handset in the handset charger.

•

-OR-

Press FIND HANDSET at the side of the telephone base.

•

Press MUTE to turn off the ringer of that handset temporarily. Paging tone continues on all other idle handsets.

Web address

Use this feature to view the VTech website address.

Press MENU when the cordless handset/telephone base not

1. in use.

Press or to scroll to Web address, then press SELECT.

Web address

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www.vtechphones

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.com

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Multiple handset use

Join a call in progress

Another handset or the telephone base can join you on an outside call. That call continues until all parties hang up. You can use the telephone base and a cordless handset, or two cordless handsets at a time on an outside call.

You can buy additional expansion handsets (DS6601) for this telephone base. You can register up to five handsets to the telephone base.

To join a call with a cordless handset:

When a handset or the telephone base is already on a call, press /HOME or

• on another handset to join the call.

Press OFF or place the handset in the handset charger to exit the call. The call

• continues until both devices hang up.

To join a call with the telephone base:

Lift the corded handset or press /HOME.

• Place the corded handset back to the telephone base or press /HOME to exit the

• call. The call continues until both devices hang up.

Multiple handset use

Intercom

Use the intercom feature for conversations between the telephone base and a cordless handset, or two cordless handsets.

When you have two or more handsets, use the dialing keys to enter a device number to initiate an intercom call or to transfer a call.

Press 7 for the telephone base or 1-5 for HANDSET 1 to HANDSET 5.

•

To initiate an intercom call with a cordless handset:

Press MENU on the cordless handset when not in use.

1. Press or to scroll to Intercom, then press SELECT.

If you have only one handset, the telephone base shows

•

Calling base. The telephone base rings and shows HS 1 is calling.

If you have two or more handsets, your handset shows

•

Intercom to. Use the dialing keys to eenter a device number. Your handset shows Calling HS X/Calling base. The destination device rings and shows HS X is calling.

To answer the intercom call on the destination handset,

3. press /HOME, /CELL, or any dialing key (0-9,

HS 1 is calling

TONE or QUIET#). Both handsets now show Intercom.

-OR-

To answer the intercom call at the telephone base, press

10:01

/HOME, /CELL, any dialing key (0-9, TONE or

QUIET#), or lift the corded handset. Both devices now

show Intercom. To end the intercom call on either handset, one party presses

4. OFF, or places the handset back in the handset charger. Both handsets display Intercom ended.

-OR-

To end the intercom call at the telephone base, press /HOME or /CELL when using the base speakerphone, or place the corded handset back to the telephone base. Both screens display Intercom ended.

Intercom to

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11/20

Intercom

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MSG #

You can cancel the intercom call before it is answered by pressing CANCEL.

• If the destination handset is not powered, out of range, on a call, or does not answer

• the intercom call within 100 seconds, your handset displays Unable to call and then returns to idle mode. If the telephone base is on a call, or does not answer the intercom call within

• 100 seconds, your handset displays Unable to call and then returns to idle mode. You can press OFF or MUTE on the cordless handset, or CANCEL or MUTE on the

• telephone base to temporarily silence the intercom ringer. Two intercom calls can be established at a time.

•

Multiple handset use

Intercom

To initiate an intercom call at the telephone base:

Press MENU on the telephone base when not in use.

Press or to scroll to Intercom, then press SELECT.

2. If you have only one handset, the telephone base

•

shows Calling HS 1. The handset rings and shows Base is calling.

If you have two or more handsets, the telephone base

•

shows Intercom to. Use the dialing keys to enter a handset number. The telephone base shows

Calling HS X. The destination handset rings and shows Base is calling.

To answer the intercom call on the destination handset, press

/HOME, /CELL, or any dialing key (0-9, TONE or

QUIET#). Both devices now show Intercom.

To end the intercom call at the telephone base, press

/HOME or /CELL when using the base speakerphone,

or place the corded handset back to the telephone base. Both screens display Intercom ended.

-OR-

To end the intercom call on the destination handset, press OFF, or place the handset back in the handset charger. Both screens display Intercom ended.

Intercom to

Base is calling

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Intercom

10:01

11/20

MSG #

You can cancel the intercom call before it is answered by pressing CANCEL.

•

If the destination handset is not powered, out of range, on a call, or does not answer

•

the intercom call within 100 seconds, your telephone base displays Unable to call and then returns to idle mode.

You can press OFF or MUTE on the cordless handset to temporarily silence the

• intercom ringer.

Two intercom calls can be established at a time.

•

Multiple handset use

Answer an incoming call during an intercom call

If you receive an incoming outside call during an intercom call, you will hear an alert tone.

To answer on a cordless handset:

To answer a home call, press /HOME. The intercom call ends automatically.

•

To answer a cell call, press OFF to end the intercom call. The telephone continues

•

to ring. Then press /CELL.

To end the intercom call without answering the outside call, press OFF. The

• intercom call ends and the telephone continues to ring.

To answer at the telephone base:

To answer a home call, press /HOME or place the corded handset back to the

• telephone base to end the intercom call. The telephone continues to ring. Then press /HOME.

To answer a cell call, press /HOME or place the corded handset back to the

• telephone base to end the intercom call. The telephone continues to ring. Then press /CELL.

To end the intercom call without answering the outside call, press /HOME or

•

/CELL, or place the corded handset back to the telephone base. The intercom

call ends and the telephone continues to ring.

Caller ID

About the caller ID log

This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:

You have both caller ID and call waiting, but as separate services (you may need to

• combine these services).

You have only caller ID service, or only call waiting service.

•

You do not subscribe to caller ID log or call waiting services.

•

There are fees for caller ID services. In addition, services may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider.

Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view caller ID log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 57).

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service.

Caller ID

Caller ID log

If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appear on the screen, it will not be saved in the caller ID log.

The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the

• phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.

Caller ID log entries are shared by all system devices. Any modifications made on

• one device apply to all.

You can review, redial, and copy an entry into the directory.

•

Entries appear in reverse chronological order.

•

When the caller ID log is full, the oldest entry is deleted to make room for new

• incoming call information.

XX missed calls shows when there are new caller ID log entries that have not

•

been reviewed.

Call log empty shows when you access the caller ID log without records.

•

Only one system device can review the caller ID log at a time. If a system device

• tries to enter the caller ID log while another system device is already in it, its screen displays Not available.

Caller ID

Missed call indicator

When there are calls that have not been reviewed in the caller ID log, the screens display XX missed calls. When you have reviewed all the missed calls, the missed call indicator goes away.

Each time you review a caller ID log entry marked NEW on the handset or

on the telephone base, the number of missed calls

NEW

decreases by one.

If you do not want to review the missed calls one by one, press and hold CANCEL when not in use to clear the missed call indicator. All the entries are then considered old and kept in the caller ID log.

6 missed calls

Review the caller ID log

Review the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your directory.

Press CID on the cordless handset when the phone is

1. not in use, or press CID on the telephone base when the telephone base is not in use.

Press or to browse.

-OR-

Press MENU on the cordless handset when the phone is not in

1. use, or press MENU on the telephone base when the telephone base is not in use.

Press or to scroll to Caller ID log, then press SELECT.

Press SELECT to select Review.

Press or to browse.

10:01

800-595-9511

10:01

6 missed calls

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11:59

Mike Smith

800-595-9511

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11/20

2/17

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MSG #

Mike

MSG #

NEW

11/20

Caller ID log

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Review

NEW

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Caller ID

View dialing options

Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the directory.

While reviewing the caller ID log, press QUIET# repeatedly to display different dialing options for local

Press #

and long distance numbers before dialing or saving the telephone number in the directory.

Press 1 repeatedly if you need to add or remove 1 in

Press 1

front of the telephone number before dialing or saving it in the directory.

Press 1

When the number is displayed in the correct format for dialing, press /HOME, /CELL or on a cordless handset, or press /HOME or

/CELL, or lift the corded handset on the telephone base to dial.

Dial a caller ID log entry

To dial on a cordless handset:

Search for the desired caller ID log entry (see Review the caller ID log on page 55).

When the desired entry displays, press /HOME, /CELL or to dial.

1-800-595-9511

595-9511

1-595-9511

800-595-9511

1-800-595-9511

800-595-9511

1-595-9511

595-9511

To dial at the telephone base:

Search for the desired caller ID log entry (see Review the caller ID log on page 55).

When the desired entry displays, press /HOME or /CELL

2. handset to dial.

, or lift the corded

Caller ID

Save a caller ID log entry to the directory

Search for the desired caller ID log entry (see Review the caller ID log on page 55).

When the desired entry displays, press SELECT. The screen displays Edit number.

Use the dialing keys to edit the number.

Press or to move the cursor to the left or right.

•

Press DELETE on the handset or X/DELETE on the telephone base to

•

backspace and delete a digit. Press and hold DELETE on the handset or X/DELETE on the telephone base to

•

delete the entire entry. Press and hold PAUSE to insert a dialing pause (a P appears).

•

Press SELECT to move to the name. The screen displays Edit name.

Use the dialing keys to add or edit the name.

Press or to move the cursor to the left and right.

•

Press DELETE on the handset or X/DELETE on the telephone base to delete

•

a character. Press and hold DELETE on the handset or X/DELETE on the telephone base to

•

delete all characters. Press 0 to add a space.

•

Press SELECT to save and the screen shows Saved. You hear a confirmation tone.

Delete caller ID log entries

To delete one entry:

Search for the desired caller ID log entry (see Review the caller ID

1. log on page 55).

Press DELETE to delete the displayed entry. You hear a

2. confirmation tone.

To delete all entries:

Press MENU on the cordless handset when the phone is not in

1. use, or press MENU on the telephone base when the telephone base is not in use.

Press or to scroll to Caller ID log, then press SELECT.

Press or to scroll to Del all calls, then press SELECT.

When the screen shows Delete all?, press SELECT to confirm.

4. You hear a confirmation tone.

Caller ID log

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Del all calls

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Delete all?

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Caller ID

Caller ID log screen messages

Displays:

PRIVATE NAME

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

When:

The caller is blocking the name information.

The caller is blocking the telephone number information.

The caller is blocking the name and number information.

This caller’s name is unavailable.

This caller’s number is unavailable.

No information is available about this caller.

Answering system settings

Answering system

Use the answering system menu of a cordless handset or telephone base to turn on or off the answering system or message alert tone, set up the announcement message, activate the call

Answering sys

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screening, or change the number of rings, remote access code or message recording time.

Announcement

The telephone is preset with a greeting that answers calls with, “Hello. Please leave a message after the tone.” You can use this preset announcement, or replace it with

your own.

Record your own announcement

You can record an announcement up to 90 seconds, but any announcement shorter than two seconds will not be recorded.

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press SELECT again to select Announcement. The system

3. announces, “To play, press 2. To record, press 7.”

Press 7 to record an announcement. The system announces,

4. “Record after the tone. Press 5 when you are done.”

After the tone, speak towards the microphone.

Press 5 when done. The answering system automatically plays

6. back the newly recorded announcement, then returns to the previous menu.

-OR-

Press CANCEL to return to the previous menu.

Announcement

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Play Del Rec

[2] [3] [7]

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Recording...Stop

[5]

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Answering system settings

Play your announcement

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press SELECT again to select Announcement. The system announces,

3. “To play, press 2. To record, press 7.”

Press 2 to play the current announcement.

Press q/VOLUME or p/VOLUME on the handset, or q VOL or VOL p on the

•

telephone base to adjust the listening volume. Press 5 to stop playback.

•

Press on the cordless handset to switch between speakerphone mode and

•

handset mode.

Delete your announcement

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press SELECT again to select Announcement. The system announces, “To play,

3. press 2. To record, press 7.”

Press 3 or DELETE to delete your recorded announcement. The screen displays

4. Annc deleted. You hear a long beep.

When your announcement is deleted, calls are answered with the preset announcement.

Answering system settings

Answer on/off

The answering system must be turned on to answer and record messages.

When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset.

On the telephone base, press /ANS ON/OFF to turn the answering system on or off. When the answering system is turned on, the base displays Ans sys on and announces, “Calls will be answered.” When the answering system is turned off, the base displays Ans sys off and announces, “Calls will not be answered.”

-OR-

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press or to scroll to Answer on/off, then press SELECT.

Press or to scroll to Answer: On or Answer: Off, then

4. press SELECT to confirm. You hear a confirmation tone.

Ans sys on

MSG #

Answer on/off

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Answer: On

When you turn on the answering system with no memory

•

capacity left, Rec mem full displays on the cordless handset and telephone base. The answering system announces, “Memory is full.”

If the memory capacity is less than 3 minutes, the telephone announces,

• “Less than three minutes to record.”

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Answering system settings

Call screening

Use this feature to choose whether incoming messages can be heard when they are being recorded.

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press or to scroll to Ans sys setup, then press SELECT.

Press SELECT to select Call screening.

Press or to select Screening: On or Screening: Off.

Press SELECT to save and you hear a confirmation tone.

Ans sys setup

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Call screening

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Number of rings

You can choose two, three, four, five or six rings; or toll saver. With toll saver selected, the answering system answers after two rings if you have new messages, or after four rings when there are no new messages. This enables you to check for new messages and avoid paying long distance charges when calling from out of your local area.

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press or to scroll to Ans sys setup, then press SELECT.

Press or to scroll to # of rings, then press SELECT.

Press or to select 2, 3, 4, 5, 6 or Toll saver.

Press SELECT to save and you hear a confirmation tone.

If you subscribe to voicemail service from your telephone service provider, see Answering system and voicemail on page 64.

Remote access code

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99.

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press or to scroll to Ans sys setup, then press SELECT.

Press or to scroll to Remote code, then press SELECT.

Press or , or use the dialing keys (0-9) to enter a

5. two-digit number.

Press SELECT to save and you hear a confirmation tone.

Screening: On

ECO

# of rings

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Remote code

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Remote code

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Answering system settings

Message alert tone

When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to off.

There is no audible alert at the handset.

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press or to scroll to Ans sys setup, then press SELECT.

Press or to scroll to Msg alert tone, then press SELECT.

Press or to select Tone: On or Tone: Off.

Press SELECT to save and you hear a confirmation tone.

The answering system must be turned on for message alert tone to beep.

Message recording time

You can set the recording time allowed for each incoming message. The message length is three minutes by default.

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press or to scroll to Ans sys setup, then press SELECT.

Press or to scroll to Recording time, then press SELECT.

Press or to select 3 minutes, 2 minutes or 1 minute.

Press SELECT to save and you hear a confirmation tone.

Msg alert tone

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Tone: Off

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Recording time

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3 minutes

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Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

•

If /PLAY/STOP on the telephone base flashes, XX new messages displays on the handsets and telephone base, there are new messages in the built-in answering system. To listen to the messages recorded on your digital answering system, press /PLAY on the telephone base (see page 67). To listen to messages with a handset, press MENU twice (see page 67).

•

If and New voicemail display on the handsets and the telephone base, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, press and hold 1 on your handset/ telephone base. See Voicemail number on page 26 to

11:59

set your voicemail number.

Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

1 new message

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New voicemail

2/17

MSG #

ANS ON

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

Answering system operation

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Message capacity

The answering system can record and store up to 59 messages. Each message can be up to three minutes (see page 63 to change). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

New message indication

The /PLAY/STOP light on the telephone base flashes, and XX new messages displays on the handset and telephone

base when there are new answering system messages.

If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.

After reviewing all new messages, the total number of messages displays on the telephone base screen.

1 new message

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2/17

1 new message

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11:59

MSG #

ANS ON

2/17

Answering system operation

Call screening

To screen a call at the telephone base:

If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system.

Options while a message is being recorded:

Press q VOL or VOL p to adjust the call screening volume.

•

Press /STOP or SELECT to temporarily silence the call screening.

•

Press /PLAY, SELECT or VOL p to temporarily turn on the call screening if call

• screening is set to off.

To screen a call on a cordless handset:

If the answering system is on, the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system. At the same time, the cordless handset shows To screen call press [SELECT]. Press SELECT to screen the call on your cordless handset. The cordless handset shows the caller’s information. If you do not subscribe to caller ID service, the cordless handset shows Screening...

Options while a message is being recorded:

Press q/VOLUME or p/VOLUME to adjust the call screening volume.

•

Press OFF to temporarily silence the call screening.

•

Press SELECT to temporarily turn on the call screening if call screening is set to off.

•

Press to switch between speakerphone mode and handset mode.

•

Call intercept

If you want to talk to the caller whose message is being recorded, press /HOME or on a cordless handset, or /HOME on the telephone base, or lift the corded handset from the telephone base.

Temporarily turn off the message alert tone

If the message alert tone is turned on (see page 63), the telephone base beeps every 10 seconds when there are new messages. Pressing any telephone base key (except

1/ 2, FIND HANDSET and /ANS ON/OFF) temporarily silences the message

alert tone.

The message alert tone resumes when you receive a new message.

Answering system operation

Message playback

When playback begins, the total number of old or new messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, you hear, “End of messages.” If the recording time is less than three minutes, you hear, “Less than three minutes to record.” If there is no remaining recording time, you hear “Memory is full.” If there are no recorded messages, the screen shows No message and you hear, “You have no message.”

To play messages at the telephone base:

Press /PLAY when the phone is not in use.

•

-OR-

Press MENU when the phone is not in use.

Press SELECT to select Play messages. The system plays the messages.

Options during playback:

Press q VOL or VOL p to adjust the message playback volume.

•

Press /SKIP to skip to the next message.

•

Press /REPEAT to repeat the message. Press /REPEAT twice to hear the

• previous message.

Press X/DELETE to delete the playing message. The telephone base displays

• Message deleted. The system announces, “Message deleted,” and then advances to the next message.

Press /STOP to stop the playback.

•

To play messages on a cordless handset:

Press MENU when the phone is not in use.

Press SELECT to select Play messages. The system plays the messages.

Options during playback:

Press q/VOLUME or p/VOLUME to adjust the message playback volume.

•

Press 6 to skip to the next message.

•

Press 4 to repeat the message. Press 4 twice to hear the previous message.

•

Press 3 or DELETE to delete the playing message. The cordless handset displays

• Message deleted. The system announces, “Message deleted,’’ and then advances to the next message.

Press OFF to stop the playback.

•

Press to switch between speakerphone mode and handset mode.

•

Answering system operation

Delete all old messages

You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.

To delete all old messages at the telephone base:

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press or to scroll to Delete all old, then press SELECT. The

3. screen shows Delete all msg?

Press SELECT again to confirm. You hear a confirmation tone

4. and the system announces, “All old messages deleted.” If you do not have old messages, the system announces, “You have no old

message.”

To delete all old messages on a cordless handset:

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press or to scroll to Delete all old, then press SELECT. If

3. you do not have old messages, the screen displays No message.

The screen shows Delete all msg? Press SELECT again to

4. confirm. The screen displays Deleting... then No old messages. You hear a confirmation tone.

Answering sys

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Delete all old

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Delete all msg?

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Answering system operation

Record, play and delete memos

Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages (see Message playback on page 67).

To record a memo:

Press MENU when the phone is not in use.

Press or to scroll to Answering sys, then press SELECT.

Press or to scroll to Record memo, then press SELECT.

The system announces, “Record after the tone. Press 5 when you are done.”

4. After the tone, speak towards the microphone.

To stop recording, press 5 on the cordless handset, or press 5 or /STOP on the

5. telephone base. The system announces, “Recorded.”

“Memory is full” is announced if you record a memo when the memory is full.

•

Each memo can be up to three minutes in length.

•

Memos shorter than two seconds are not recorded.

•

Answering system operation

Remote access

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 62 to change it.

Dial your telephone number from any touch-tone telephone.

When the system plays your announcement, enter the two-digit remote access code.

Then you can enter one of the following remote commands.

Command Description

Play all messages.

Play new messages.

Delete the current message (during playback).

Delete all old messages.

Repeat the current message (during playback).

Stop.

Hear a list of remote commands.

Skip to the next message (during playback).

Record a new announcement.

End the call.

Turn the answering system on or off.

Hang up or press 8 to end the call.

If you do not press any keys after you enter the remote access code, all new

• messages play. If there are no new messages, all old messages play.

Once the new messages have played, the telephone announces the help menu

• options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.

When the answering system memory is full, the telephone announces,

• “Memory is full. Enter the remote access code.”

When the answering system is off, the telephone answers after 10 rings, and

• announces, “Please enter your remote access code.”



Appendix

Expand your telephone system

The cordless handsets provided with your telephone system are already registered as HANDSET 1 and so forth. Additional handsets registered to the telephone system are assigned numbers in the sequential order. This telephone system accommodates up to five handsets.

You can add new handsets (DS6601, purchased separately) to your telephone system. Each handset must be registered with the telephone base before use. When first purchased and properly charged, each expansion handset displays To register HS... and ...see manual alternately. You may need to charge the handset before registering it to the telephone base. For more information on battery charging, see the table on page 4.

Add and register a handset

When first purchased, each expansion handset alternately shows To register HS... and ...see manual. The new handset should be charged without interruption for at least 30 minutes before registering it to the telephone base.

Make sure the handset is out of the handset charger and is put near the telephone base. Make sure the handset alternately shows

To register HS... and ...see manual before you begin registration.

To register a handset:

Press and hold FIND HANDSET at the side of the telephone

base for about four seconds until the IN USE light turns on and it shows Registering...

Press QUIET# on the handset. The handset shows Registering...

Both the telephone base and cordless handset show Registered, and you hear a beep from the handset when the registration process completes. The registration process takes about 60 seconds.

If registration fails, the handset displays Failed. Try again the registration process above.

You cannot register a handset if any other system handset is

• in use.

If you have not set the date and time for the telephone system,

• the handset will prompt you to set the date and time after it is registered to the base. To skip setting, press CANCEL.

You can only register one handset to the telephone base at

• a time.

Before registration, make sure the handset is not in the charger.

Appendix

Replace a handset

If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually.

To make deregistration easier, read all of the instructions on this page before you begin.

To deregister all handsets:

Press and hold FIND HANDSET at the side of the telephone base for about

10 seconds until the telephone base shows Registering... then De-register? The IN USE light ashes.

Immediately press and release SELECT or FIND HANDSET. The telephone base

displays Please wait.

All handsets show To register HS... and ...see manual alternately when the

3. deregistration process completes. The deregistration process takes about 10 seconds.

To register the handset(s) to the telephone base again, follow the registration instructions on the previous page.

You cannot deregister all handsets if any other system handset is in use.

•

If deregistration fails, you may need to reset the system and try again. To reset,

• unplug the power from the telephone base and plug it back in.

Even if the battery is depleted, you can still deregister all handsets by following

• the steps above. After the handset is charged for at least 10 minutes, its screen alternately shows To register HS... and ...see manual.

Appendix

Screen messages

Ans sys off

Ans sys on

Base is calling

Call log empty

Calling base

Calling HS X

Cell line busy

Check AC power

Contact deleted

Directory empty

Directory full

Downloading...

Ended

Failed

HS X is calling

Home line busy

Incoming call

Intercom

Intercom ended

Intercom to

(for models with two or more handsets)

Line in use

Low battery

Microphone on

Muted

New voicemail

The answering system is turned off and will not answer calls.

The answering system is turned on and will answer calls.

The telephone base is calling the handset.

There are no caller ID log entries.

The handset is calling the base (for intercom calls).

The handset is transferring an outside call to the base.

The telephone base or another system handset is calling another handset (for intercom calls).

The telephone base or another system handset is transferring an outside call to another handset.

The telephone base or another system handset is using the cell line.

The corded handset is in use while the telephone base is in line power mode.

A directory entry is deleted.

There are no directory entries.

The directory is full. You cannot save any new entries unless you delete some current entries.

The telephone system is downloading the directory from a cell phone.

You have just ended a call.

The handset registration is not successful.

Another system handset is calling (for intercom calls).

The telephone base or another system handset is using the home line.

There is a call coming in.

The handset is on an intercom call.

The intercom call has just ended.

You have started the intercom process, and need to enter the device number you wish to call.

An extension phone, or one of the handsets is in use.

The handset battery needs to be recharged.

The mute function is turned off and the other party can hear you.

The microphone is off. The other party cannot hear you.

There are new voicemail messages from your telephone service provider.

Appendix

Screen messages

NO BATTERY

No line

Not available

Number repeated

Out of range or no pwr at base

Pair cell first

Phone

Put in charger

Quiet mode on

Quiet mode off

Rec mem full

Registered

Registering...

Ringer muted

Ringer off

Saved

Speaker

To register HS... ...see manual

Transfer to:

Transferred

Unable to call

XX missed calls

XX new messages

** Paging **

The handset in the handset charger has no battery installed.

There is no telephone line connection.

Someone else is using the answering system, directory or caller ID log history.

The cell line is not ready to use.

The entry you try to save is already in the directory.

The telephone base has lost power, or the handset is out of range.

You need to pair a cell phone before making a cell call.

The handset is on a home call.

The battery is very low. The handset should be charged.

The telephone system is in quiet mode.

The quiet mode is turned off.

The system recording time is full.

The handset is successfully registered to the telephone base.

The handset is registering to the telephone base.

The ringer is muted temporarily when the phone is ringing.

The ringer is turned off.

Your selection has been saved.

The handset or base speakerphone is in use.

Screen display on a non-registered handset.

You are transferring an outside call to another cordless handset or the telephone base.

You have transferred an outside call to another cordless handset or the telephone base.

The handset is out of range while on a call.

Failed phone call (the telephone line is in use).

Failed intercom call.

There are new calls in the caller ID log.

There are new messages in the answering system.

The telephone base is paging all handsets.

Appendix

Handset and telephone base indicators

Handset lights

CHARGE On when the handset is charging in the handset charger.

On when the handset speakerphone is in use.

Telephone base lights

IN USE On when the telephone line is in use.

On when the answering system is answering a call.

On when you are registering a handset.

Flashes quickly when there is an incoming call.

Flashes when another telephone sharing the same line is in use.

Flashes when you are deregistering all handsets.

MUTE

1/ 2

/ANS ON/OFF

/PLAY/STOP

On when mute function is on.

On when a Bluetooth device is connected to the base.

Flashes when the telephone base is in discoverable mode.

On when the answering system is turned on.

On when the home line is using.

On when the cell line is using.

Flashes when there are new memos or messages in the answering system.

Appendix

Handset and telephone base indicators

Handset icons

The battery icon flashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The battery icon becomes solid when the battery is fully charged.

The handset ringer is off.

The home line is in use or there is an incoming home call.

ANS ON The answering system is turned on.

ECO The ECO mode activates automatically to reduce power consumption when the

NEW The entry you are reviewing is new in the caller ID log.

There are Bluetooth connected devices on the cell devices list.

The cell line is in use or there is an incoming cell call.

There are new voicemail received from your telephone service provider.

handset is within range from the telephone base.

1/13

The number of current playing message and the total number of new/old messages recorded.

Telephone base icons

The telephone base ringer is off.

There are new voicemail received from your telephone service provider.

NEW

MSG#

The entry you are reviewing is new in the caller ID log.

The total number of messages recorded when the telephone base is not in use.

The number of the playing message.

The home line is in use or there is an incoming home call.

There are Bluetooth connected devices on the cell devices list.

The cell line is in use or there is an incoming cell call.

Appendix

Handset battery

It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:

Operation Operating time

While in handset use (talking*) Up to 7 hours

While in speakerphone mode (talking*) Up to 3.5 hours

While not in use (standby**) Up to 5 days

* Operating times vary depending on your actual use and the age of the battery.

** Handset is not charging or in use.

The battery needs charging when:

A new battery is installed in the handset.

•

The handset beeps.

•

A battery is properly installed and the screen is blank.

•

Low battery or Put in charger displays on the handset screen.

•

CAUTION:

To reduce the risk of fire or injury, read and follow these instructions:

Use only the batteries provided or equivalent. To order a replacement, go to

• www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

Do not dispose of the batteries in a fire. Check with local waste management codes for

• special disposal instructions.

Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause burns

• or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit with

• conductive materials.

Charge the batteries provided with or identified for use with this product only in accordance

• with the instructions and limitations specified in this manual.

Observe proper polarity orientation between the battery and metallic contacts.

•

To prevent fire or shock hazard, do not expose this product to water or any type of moisture.

•

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

I cannot add my cell phone to the telephone base.

Make sure you have cellular coverage.

•

Make sure your cell phone is compatible with your DS6641. Check the Bluetooth

• compatibility list at www.vtechcanada.com.

Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of

• your cell phone for more information.

Remove VTech DS6641 from your cell phone’s handsfree device history list (see the user’s

• manual of your cell phone for more information).

Carefully follow the pairing instructions on page 18 and make sure that your cell phone is not

• connected to any other Bluetooth device.

Turn off your cell phone, then turn it on again.

•

Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately

• 15 seconds, then plug it back in. Repeat the above suggestions.

I cannot connect my cell phone with the telephone base.

Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual

• of your cell phone for more information.

Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.

•

Turn off your cell phone, then turn it on again.

•

Make sure that your cell phone is connected and active on the cell devices list.

•

For some cell phones, you must authorize VTech DS6641 device in your cell phone’s

• Bluetooth feature. See the user’s manual of your cell phone for more information.

Manually connect your cell phone to VTech DS6641. Refer to the user’s manual of your cell

• phone for more information.

I cannot find VTech DS6641 on my cell phone.

Make sure that the telephone base is in discoverable mode. Carefully follow the setup

• instructions on page 18.

Make sure that you manually set your cell phone to search for devices.

•

Remove VTech DS6641 from your cell phone’s handsfree device history list (see the user’s

• manual of your cell phone).

Turn off your cell phone, then turn it on again.

•

Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately

• 15 seconds, then plug it back in. Repeat the above suggestions.

Appendix

Troubleshooting

I don’t know how to search for or add new devices on my cell phone.

Most cell phones have the Bluetooth feature in the connection or setup menus. Refer to

• the user’s manual of your cell phone.

In general, press the menu key on your cell phone, then look for the Bluetooth menu in the

• settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.

My cell phone disconnects with the telephone base.

Turn off your cell phone, then turn it on again.

•

Make sure that you are not using your cell phone when on a cell call.

•

My cell phone is connected to the telephone base, but I cannot make a cell call.

Make sure that your cell phone is not in use when you are trying to make a

• cell call.

For some smartphones, make sure that the cellular function is turned on.

•

The PIN on the telephone base does not work.

Make sure you enter the correct PIN. The default PIN is 0000.

•

I cannot hear any audio on my telephone system when on a cell call.

Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately

• 15 seconds, then plug it back in.

Turn off your cell phone, then turn it on again.

•

I cannot download contacts from my cell phone to the DS6641.

Make sure that your cell phone is paired and connected to the base.

•

Make sure you place your cell phone next to the base while downloading.

•

Can the DS6641 help the poor cell phone reception in my house?

If your cell phone has poor reception in your home, the DS6641 cannot improve the

• reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use DS6641 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.

The listening volume of my cell call is too loud or quiet.

During a cell call, if the listening volume is to too loud or quiet, try changing the volume on

• your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6641 handset.

Appendix

Troubleshooting

My telephone doesn’t work at all.

Make sure the power cord is securely plugged in.

•

Make sure you plug the battery connector securely into the cordless handset.

•

Make sure you plug the telephone line cord securely and firmly into the telephone base and

•

the telephone wall jack.

Charge the battery in the cordless handset for at least 11 hours. For optimum daily

•

performance, return the cordless handset to the handset charger when not in use.

If the battery is completely depleted, charge the handset for at least 30 minutes before

•

use (page 4).

Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds,

•

then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

You may need to purchase a new battery. Refer to Handset battery installation (page 3)

•

and Handset battery charging (page 4).

I cannot get a dial tone.

Try all the suggestions above.

•

Move the cordless handset closer to the telephone base. You may have moved out

•

of range.

If the previous suggestions do not work, disconnect the telephone base from the telephone

•

jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider.

Your line cord may be defective. Try installing a new line cord.

•

If you have changed your telephone service to digital service from a cable company or

•

a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information.

I cannot dial out.

Try all the suggestions above.

•

Make sure you have a dial tone before dialing. The cordless handset may take a second or

•

two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

Eliminate any background noise. Noise from a television, radio or other appliances might

•

cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise.

If other phones in your home are having the same problem, contact your telephone service

•

provider (charges may apply).

If you have changed your telephone service to digital service from a cable company or

•

a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information.

Appendix

Troubleshooting

My cordless handset isn’t performing normally.

Make sure you plug the power cord securely into the telephone base. Plug the power adapter

•

into a different, working electrical outlet without a wall switch.

Move the cordless handset closer to the telephone base. You may have moved out of range.

•

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back

•

in. Allow up to one minute for the cordless handset and telephone base to reset.

Other electronic products such as HAM radios and other DECT phones can cause

•

interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Out of range or no pwr at base appears on my cordless handset.

The handset may be out of range. Move it closer to the telephone base.

•

Make sure the power cord is securely plugged into the telephone base. Use a working

•

electrical outlet not controlled by a wall switch.

Reset the telephone by unplugging the power adapter from the telephone base. Disconnect

•

the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Allow up to one minute for the handset and telephone base to synchronize.

Other electronic products such as HAM radios and other DECT phones can cause

•

interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

The battery does not charge in the handset or the handset battery does not accept charge.

If the cordless handset is in the handset charger and the CHARGE light is not on, refer to

•

The CHARGE light is off (page 83).

Remove and install the battery again, then charge it for up to 11 hours.

•

If the battery is completely depleted, charge the handset for at least 30 minutes before use

•

(page 4).

You may need to purchase a new battery. Refer to Handset battery installation (page 3)

•

and Handset battery charging (page 4).

I have accidentally set my cordless handset/telephone base LCD language to Spanish or French, and I don’t know how to change it back to English.

While the handset or the telephone base is not in use, press MENU, then enter 364#.

•

While the handset is on a call, press MENU, then enter 364#. The call ends.

•

Appendix

Troubleshooting

I get noise, static, or weak signals even when I’m near the telephone base.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through

•

your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 2). The filter prevents noise and caller ID problems as a result of DSL interference. Contact your DSL service provider for more information about DSL filters.

You may be able to improve the performance of your cordless phone by installing your new

•

telephone base as far as possible from any other existing cordless telephone system that may already be installed.

Other electronic products such as HAM radios and other DECT phones can cause

•

interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Do not install this phone near a microwave oven or on the same electrical outlet. You may

•

experience decreased performance while the microwave oven is operating.

If you plug your phone in with a modem or a surge protector, plug the phone (or modem/

•

surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your phone to a higher location. The phone may have better reception in a high area.

•

If other phones in your home are having the same problem, contact your telephone service

•

provider (charges may apply).

I experience poor sound quality when using the handset speakerphone.

For increased sound quality while using the handset speakerphone, place the handset on a

•

flat surface with the dialing keys facing up.

I hear other calls while using my phone.

Disconnect the telephone base from the telephone jack, and plug in a different telephone. If

•

you still hear other calls, contact your telephone service provider.

The telephone does not ring when there is an incoming call.

Make sure that the ringer is not set to off (page 22).

•

Make sure the telephone line cord and power adapter are plugged in properly (page 2)

•

The cordless handset may be too far from the telephone base. Move it closer to the

•

telephone base.

You may have too many extension phones on your telephone line to allow all of them to ring

•

simultaneously. Try unplugging some of them.

The layout of your home or office might be limiting the operating range. Try moving the

•

telephone base to another location, preferably to a higher location.

If other phones in your home are having the same problem, contact your telephone service

•

provider (charges may apply).

Appendix

Troubleshooting

Test a working phone at the phone jack. If another phone has the same problem, contact

•

your telephone service provider (charges may apply).

Other electronic products such as HAM radios and other DECT phones can cause

•

interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Remove and install the battery again. Place the cordless handset in the handset charger.

•

Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

Your line cord may be defective. Try installing a new line cord.

•

My calls cut in and out while I’m using my cordless handset.

Other electronic products such as HAM radios and other DECT phones can cause

•

interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Do not install this phone near a microwave oven or on the same electrical outlet. You may

•

experience decreased performance while the microwave oven is operating.

If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge

•

protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your telephone base to a higher location. The phone may have better reception

•

when installed in a high area.

If other phones in your home are having the same problem, contact your telephone service

•

provider (charges may apply).

The CHARGE light is off.

Make sure you plug the power and line cords in correctly and securely.

•

Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute

•

for the cordless handset and telephone base to reset.

Clean the charging contacts on the handset and the handset charger each month with a

•

pencil eraser or cloth.

The caller ID feature isn’t working properly.

Caller ID is a subscription service. You must subscribe to this service from your telephone

•

service provider for this feature to work on your phone.

The caller must be calling from an area that supports caller ID.

•

Both your and your caller’s telephone service providers must use caller ID compatible equipment.

•

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through

•

your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 2). The filter prevents noise and caller ID problems resulting from DSL interference. Contact your DSL service provider for more information about DSL filters.

Appendix

Troubleshooting

The telephone does not receive caller ID while on a call.

Make sure you subscribe to caller ID with call waiting features from your telephone service

•

provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.

The messages on the answering system are incomplete.

If a caller leaves a very long message, part of it may be lost when the system disconnects

•

the call after the preset recording time.

If the caller pauses for too long, the system stops recording and disconnects the call.

•

If the memory on the answering system becomes full during a message, the system stops

•

recording and disconnects the call.

If the caller’s voice is very soft, the system may stop recording and disconnect the call.

•

The messages are very difficult to hear.

Press VOL on the telephone base or /VOLUME on the cordless handset to increase the

•

listening volume.

The answering system does not answer after the correct number of rings.

Make sure that the answering system is on. ANS ON should show on the handset and the

•

/ANS ON/OFF light on the telephone base should be on.

If toll saver is activated, the number of rings changes to two when you have new messages

•

stored (page 62).

If the memory is full or the answering system is off, the system will answer after 10 rings.

•

In some cases, the answering system is affected by the ringing system used by your tel-

•

ephone service provider.

If you subscribe to voicemail service, change the number of rings so that your answering

•

system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the fax

•

machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

Appendix

Troubleshooting

The telephone does not respond to remote commands.

• Make sure to enter your remote access code correctly (page 62).

• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

• There may be interference on the phone line you are using. Press dialing keys firmly.

The answering system does not record messages.

• Make sure the answering system is on. ANS ON should show on the handset and the

/ANS ON/OFF light on the telephone base should be on.

• When the answering system memory is full, it does not record new messages until some old messages are deleted.

If you subscribe to voicemail service, change the number of rings so that your answering

•

system answers before your voicemail answers (page 62). To determine how many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the fax

•

machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The system announces “Time and day not set.”

• You need to set the system clock (page 24).

The outgoing announcement is not clear.

• When you record your announcement, make sure you speak in a normal tone of voice towards the microphone.

• Make sure there is no background noise (TV, music, etc.) while recording.

New voicemail and show and I don’t know why.

• Your telephone has both a built-in answering system and voicemail indication. IfYour telephone has both a built-in answering system and voicemail indication. If New voicemail and appear, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.

Appendix

Troubleshooting

I cannot retrieve voicemail messages.

Your telephone has both a built-in answering system and voicemail indication. They are

•

independent features and each alerts you to new messages differently. If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

Make sure your computer is powered on.

•

Make sure your Internet connection is working properly.

•

Make sure that the software is installed and running for your nontraditional telephone service.

•

Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.

•

Do not plug into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power. In

•

these instances, try using a USB hub with its own external power supply.

If you are using a firewall, it may prevent access to your nontraditional telephone service

• provider. Contact your service provider for more information.

Common cure for electronic equipment.

If the telephone does not respond normally, do the following (in the order listed):

Disconnect the power to the telephone base.

Disconnect the cordless handset battery.

Wait a few minutes.

Connect power to the telephone base.

Install the battery again, and place the cordless handset into the handset charger.

Wait for the cordless handset to reestablish its connection with the telephone base. Allow up

6. to one minute for this to take place.

Appendix

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

Read and understand all instructions.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a

damp cloth for cleaning. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or

swimming pool, or in a wet basement or shower. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.

To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

This product should be operated only from the type of power source indicated on the marking label.

If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.

Do not allow anything to rest on the power cord. Do not install this product where the cord may be

walked on. Never push objects of any kind into this product through the slots in the telephone base or handset

because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service

10.

facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

Do not overload wall outlets and extension cords.

11.

Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

12.

following conditions:

When the power supply cord or plug is damaged or frayed.

• If liquid has been spilled onto the product.

• If the product has been exposed to rain or water.

• If the product does not operate normally by following the operating instructions. Adjust only those

• controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

If the product has been dropped and the telephone base and/or handset has been damaged.

• If the product exhibits a distinct change in performance.

•

Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of

13. electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a

14. spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

Only put the handset of your telephone next to your ear when it is in normal talk mode.

15. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are

16. not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

SAVE THESE INSTRUCTIONS

Appendix

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep wireless telephones at least six inches from the pacemaker.

•

Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it

•

is turned ON.

Should use the wireless telephone at the ear opposite the pacemaker.

•

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays Out of range or no pwr at base.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press /HOME or /CELL. Move closer to the telephone base, then press /HOME or /CELL to answer the call.

If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

ECO mode

This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.

Appendix

Maintenance

Taking care of your telephone

Your telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.

Appendix

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations.

•

Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a working

•

electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies that may cause

•

interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.

Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with

•

conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not

•

burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC® seal

The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC participating in the RBRC® program or at authorized VTech product service centers. Please call

1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area.

VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

makes it easy for you to drop off the spent battery at local retailers

Appendix

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

Product that has been subjected to misuse, accident, shipping or other physical damage, improper

installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or Product that has been damaged due to repair, alteration or modification by anyone other than an

authorized service representative of VTech; or Product to the extent that the problem experienced is caused by signal conditions, network reliability, or

cable or antenna systems; or Product to the extent that the problem is caused by use with non-VTech accessories; or

Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have

been removed, altered or rendered illegible; or Product purchased, used, serviced, or shipped for repair from outside the United States of America or

Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

Product returned without a valid proof of purchase (see item 2 on the next page); or

Charges for installation or set up, adjustment of customer controls, and installation or repair of systems

outside the unit.

Appendix

Limited warranty

How do you get warranty service?

To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

Return the entire original package and contents including the Product to the VTech service location

along with a description of the malfunction or difficulty; and Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and

the date of purchase or receipt; and Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Appendix

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

•

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian ICES-003.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.

Appendix

FCC, ACTA and IC regulations

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

Appendix

Technical specifications

Frequency control Crystal controlled PLL synthesizer

Transmit frequency DECT frequency: 1921.536-1928.448 MHz

Channels DECT channel: 5

Nominal effective range

Power requirements Handset: 2.4V Ni-MH battery

Memory Directory: 200 memory locations; up to 30 digits and 15 characters

Bluetooth frequency: 2402.000-2480.000 MHz

Bluetooth channel: 79

Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

Telephone base: 6V DC @ 400mA Charger: 6V AC @ 300mA

Caller ID log: 50 memory locations; up to 24 digits and 15 characters

Index

About cordless telephones 90 Add a cell phone 18 Add a directory entry 46 Add a handset 71 Alphabetical search 48 Announcement 59–60 Answer a call 30, 32 Answering system 59–70 Answer on/off 61 Assign a speed dial number 51

Base layout 9–11 Battery 3, 4, 77 Bluetooth 14–20 Bluetooth glossary 16 Bluetooth setup 17

Call intercept 66 Call screening 62, 66 Call transfer 39 Call waiting 31, 33 Caller ID 53–58 Cardiac pacemakers 88 Cell phone - download directory 20 Chain dialing 38 Charger installation 2 Charge the battery 4 Clock 24

Date and time 24 Delete a call log entry 57 Delete a directory entry 50 Delete a speed dial number 52 Delete messages 67, 68 Delete the announcement 60 Deregister handsets 72 Dial a caller ID log entry 56 Dial a directory entry 49 Dial a speed dial number 52 Dialing options 56 Dial mode 28 Directory 20, 45–52 Download directory 20 DSL filter 2

ECO mode 88 Edit a directory entry 49 End a call 31, 33 Expand your telephone system 71

FCC, ACTA and IC regulations 93–94 Find handset 40 Flash 31, 33

Handset battery installation 3 Handset icons 76 Handset layout 12–13 Handset lights 75 Handset locator 40 Home area code 28

Icons 76 Important safety instructions 87 Installation 2, 3, 5–7 Intercom 42–44

Join a call 41

Key tone 27

Language 25 Lights 75 Limited warranty 91–92

Maintenance 89 Make a call 30, 31 Memo 69 Menu 21 Message alert tone 63, 66 Message capacity 65 Message playback 67 Missed call indicator 55 Mute 35

Number of rings 62

VTech DS6641 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Getting started

Parts checklist

Telephone base and handset charger installation

Handset battery installation

Handset battery charging

Installation options

Tabletop to wall mount installation

Wall mount to tabletop installation

Telephone base layout

Getting started

Handset layout

Bluetooth

Introducing Bluetooth

Glossary of terms

Bluetooth setup

Add a cell phone

Review the cell devices list

Auto connection

Download directory

Telephone settings

Using the menu

Handset ringer volume

Telephone base ringer volume

Ringer tone

Set date and time

LCD language

Voicemail number

Clear voicemail indicators

Key tone

Home area code

Dial mode

Quiet mode

Telephone operation

Make a home call

Predial a home call

Answer a home call

End a home call

Call waiting on the home line

Make a cell call

Predial a cell call

Answer a cell call

End a cell call

Call waiting on the cell line

Answer a cell call while on a home call

Cell phone voicemail

Answer a home call while on a cell call

Speakerphone

Volume control

Mute

Temporary ringer silencing

Redial

Temporary tone dialing

Check voicemail

Chain dialing

Transfer a call

Find handset

Web address

Multiple handset use

Join a call in progress

Intercom

Answer an incoming call during an intercom call

Directory

About the directory

Add a directory entry

Review directory entries

Alphabetical search

Dial a directory entry

Edit a directory entry

Delete directory entries

Speed dial

Assign a speed dial number

Reassign a speed dial number

Dial a speed dial number

Delete a speed dial number

Caller ID

About the caller ID log