on purchasing your new VTech product. Before using this telephone, please
read the Important safety instructions on page 81of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com. In Canada, please visit
www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efciency guidelines.
Telephones identied with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of
the Telecommunications Industry Association. Used under license.
Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
Telephone base
Telephone line cords (2)
Telephone base
power adapter
To purchase a replacement battery or power adapter, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or dial 1 (800) 267-7377.
Battery compartment cover
User’s manual
Handset
Quick start guide
1
Battery
Getting started
Telephone base installation
If you have a 2-line wall jack, install the telephone base as shown in
Figure One: Installation with 2-line jack on below.
If you have separate wall jacks for each line, install the telephone base as
shown in Figure Two: Installation with separate line jacks on page 3.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a DSL lter between each
telephone line cord and telephone wall jack. The lter prevents noise and
caller ID problems caused by DSL interference. Contact your DSL service
provider for more information about DSL lters.
Figure One: Installation with 2-line jack
Electrical outlet
not controlled by
a wall switch
Telephone base
power adapter
2
L1+L2 telephone wall jack
If you have DSL high-speed
Internet service, a DSL lter
(not included) is required.
Connect the black
telephone line cord to
jack labeled LINE 1/L1+L2.
Telephone base
Getting started
Getting started
Telephone base installation (continued)
Figure Two: Installation with separate line jacks
Telephone base
power adapter
Electrical outlet
not controlled by
a wall switch
L1 telephone
wall jack
Connect the clear
telephone line cord to jack
labeled LINE 1/L1+L2.
L2 telephone
wall jack
If you have DSL
high-speed
Internet service,
a DSL lter (not
included) is
required.
Connect the
black telephone
line cord to jack
labeled LINE 2.
Telephone base
Use only the power adapter supplied with this product. To order a
•
replacement, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial
1 (800) 267-7377.
The power adapter is intended to be correctly oriented in a vertical or
•
oor mount position. The prongs are not designed to hold the plug in place
if it is plugged into a ceiling, under-the-table or cabinet outlet.
3
Getting started
Battery installation
Install the battery as shown below.
If the battery compartment cover is on the handset, press on the
1.
indentation and slide the cover to remove.
2.
Plug the battery connector securely into the socket inside the handset
battery compartment, matching the color-coded label.
3.
Place the battery with the label THIS SIDE UP facing up and the wires
inside the battery compartment.
Align the cover at against the battery compartment, then slide it towards
4.
the center of the handset until it clicks into place.
Charge the handset by placing it in the telephone base. The CHARGE
5.
light is on when the handset charges.
1
4
If the handset will not be used for a long time, disconnect and remove the
•
battery to prevent any possible leakage.
To purchase a replacement battery, visit our website at www.vtechphones.com
•
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial
1 (800) 267-7377.
2
5
3
CHARGE light
4
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone
base to charge the battery. For best performance, keep the handset in the
telephone base when not in use. The battery is fully charged after 16 hours of
continuous charging. See the table on page 71 for battery operating times.
If the screen is blank, you need to charge the handset without interruption for
at least 10 minutes to give the handset enough charge to use the telephone
for a short time. The handset beeps and shows Low battery. If you are on a
call in low battery mode, the handset beeps every minute.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicatorsBattery statusAction
The screen is blank.Battery has no charge
The screen shows
Place handset
in charger and
ashes.
The screen shows
Low battery and
ashes.
The screen shows
HANDSET.
and the handset cannot
be used.
Battery has very little
charge and the handset
cannot be used.
Battery has enough
charge to be used for a
short time.
Battery is charged.To keep the battery charged,
Charge without interruption until
the screen shows Low battery
(at least 10 minutes).
Charge without interruption until
the screen shows Low battery
(at least four minutes).
Charge without interruption until
the screen shows HANDSET
(at least 30 minutes).
place it in the telephone base
when not in use.
5
Getting started
Handset layout
Softkeys (2)
Press to select a menu item displayed above the key.
(speakerphone)
Press to make a call using the rst available line,
starting with line 1 (page 29).
During a call, press to switch between speakerphone
and handset (page 30).
/VOL (directory/volume)
Press to enter the directory when the telephone is
not in use (page 47).
While in a menu, press to scroll up.
During a call, press to increase the listening
volume (page 30).
(line 1/ash)
Press to make or answer a call on line 1.
During a call, press to receive an incoming call on
line 1 when you receive a call waiting alert (page 30).
CID /VOL (caller ID/volume)
Press to review the call log when the telephone is
not in use (page 56).
While in a menu, press to scroll down.
During a call, press to decrease the listening
volume (page 30).
1
While reviewing a call log entr y, press repeatedly to
add or remove 1 in front of the telephone number
before dialing or saving it in the directory (page 57).
TONE
Press to switch to tone dialing temporarily when
using the pulse service (page 32).
REDIAL/PAUSE
Press to review the redial list (page 34).
While dialing or entering numbers into the directory,
press and hold to insert a dialing pause (page 29 & 44).
6
Getting started
Handset layout
Handset layout (continued)
CHARGE light
On when the handset is charging in the telephone
base (page 4).
OFF
During a call, press to hang up (page 29).
While the handset is ringing, press to silence the
ringer temporarily (page 30).
Press and hold while the telephone is not in use to
erase the missed calls indicator (page 55).
During programming, press to backspace to delete
a digit or character.
While in a menu, press to return to the previous
menu or press and hold to return to the idle mode.
(line 2/ash)
Press to make or answer a call on line 2.
During a call, press to receive an incoming call on
line 2 when you receive a call waiting alert
(page 30).
#
Press repeatedly to show other dialing options when
reviewing a call log entry (page 57).
INT (intercom)
Press to initiate an intercom conversation (page 36)
or transfer a call (page 39).
HOLD
Press to put a call on hold (page 31).
7
Getting started
Telephone base layout
/CID (volume/caller ID)
Press to review the call log when the
telephone is not in use (page 56).
During a call, press to access the
call log (page 33).
While in a menu, press to scroll down.
CANCEL
While in a menu, press to exit to the previous
menu or press and hold to return to the idle mode.
While the telephone base is ringing, press to
silence the ringer temporarily (page 30).
Press and hold to erase the missed calls indicator
while the telephone is not in use (page 55).
During programming, press to backspace to
delete a digit or character.
8
/DIR (volume/directory)
Press to enter the directory when the
telephone is not in use (page 47).
During a call, press to access
the directory (page 33).
While in a menu, press to scroll up.
Softkeys (2)
Press to select a menu item
displayed above the key.
Getting started
Telephone base layout
Telephone base layout (continued)
HOLD
Press to put a call
on hold (page 31).
FLASH
During a call,
press to receive
an incoming call
if you subscribe
to call waiting
(page 30).
#
Press repeatedly to show
other dialing options
when reviewing a call log
entry (page 57).
TONE
Press to switch to
tone dialing
temporarily when
using the pulse
service (page 32).
/VOL /
During a call, press to adjust
the speakerphone volume
(page 30).
Press to adjust the volume
during message playback
(page 62).
While the telephone base is
ringing, press the increase or
decrease the ringer volume.
9
/REPEAT
Press to repeat a
message or press twice
to play the previous
message (page 62).
X/DELETE
Press to delete the
message currently
playing (page 62).
When the phone is not
in use, press twice to
delete all previously
reviewed messages
(page 63).
/SKIP
Press to skip to the next
message (page 62).
/REC
•
Press to record a memo
(page 64) or an outgoing
announcement
/MAILBOX LINE 1
/MAILBOX LINE 2
Press to start or stop
message playback of the
mailbox of line 1 or line 2
(page 62).
/ON/OFF LINE 1
/ON/OFF LINE 2
Press to turn the
answering machine of
the corresponding line
on or off (page 20).
LINE 1, LINE 2
Press to make or
answer a call on the
corresponding line
(page 29).
(page 23).
Handset settings
Settings
In the settings menu, you can change and edit the handset settings of LCD
language, voicemail indicator, key tone, date and time, home area code and
dial mode.
Press the MENU softkey to show the menu when the
1.
handset is not in use.
Press or to select SETTINGS.
2.
Press the SELECT softkey to select the desired item.
3.
Press the BACK softkey to return to the previous menu. Press OFF to exit
without making changes and return to the idle mode.
LCD language
You can select English, Français or Español to be used in all screen displays.
To select a language:
Press the MENU softkey when the handset is not
1.
in use.
Press or to select SETTINGS, then press the
2.
SELECT softkey.
Press the SELECT softkey to select LCD language.
3.
Press or to choose from English, Français or
4.
Español. Press the SET softkey to save, or press the
BACK softkey to exit to the previous menu.
HANDSET
12:45am 12/31
BACK SELECT
LCD language
Clear voicemail
Key tone
BACK
LCD LANGUAGE
English
Francais
Espanol
BACK
MENU
SETTINGS
SETTINGS
SELECT
,
~
SET
10
Handset settings
Clear voicemail indicator
If you subscribe to voicemail service offered by your telephone service
provider, the 2
telephone base when you have new voicemail messages. Contact your
telephone service provider for more information and assistance about using
your voicemail service.
After you have listened to all new voicemail messages, the indicators on both
the handset and telephone base turn off automatically.
Use the clear voicemail indicator feature when the telephone indicates that
there is new voicemail but there are none (for example, when you have
accessed your voicemail while away from home). The clear voicemail feature
only turns off the indicators; it does not delete your voicemail messages. As
long as you have new voicemail messages, your telephone service provider
continues to send the signal that turns on the indicators.
To manually turn off these indicators:
Press the MENU softkey when the handset is not
1.
in use.
Press or to select SETTINGS, then press the
2.
SELECT softkey.
Press or to select Clear voicemail, then press the
3.
SELECT softkey.
Press or to choose from Line 1, Line 2, or
4.
Lines 1&2, then press the SELECT softkey. The
screen shows Turn off indicator?
Press the YES softkey to conrm, or press the
5.
NO softkey to exit to the previous menu.
•
messages with a stutter (broken) dial tone. Contact
your telephone service provider for details.
•
messages recorded in your answering system. For
more information about the difference, see page 60.
icon and a line number appear
on both the handset and
Your telephone service provider may alert you of new
Voicemail is different from answering system
SETTINGS
BACK SELECT
SETTINGS
LCD language
Clear voicemail
Key tone
BACK
CLEAR VOICEMAIL
Line 1
Line 2
Line 1&2
BACK
SELECT
SELECT
Turn off
indicator?
11
YES NO
Handset settings
Key tone
You can turn the key tone feature on or off.
To change the settings:
Press the MENU softkey when the handset is not
1.
in use.
Press or to select SETTINGS, then press the
2.
SELECT softkey.
Press or to select Key tone, then press the
3.
SELECT softkey.
Press or to choose On or Off. Press the
4.
SET softkey to save, or press the BACK softkey
to exit to the previous menu.
Set date/time
The answering system announces the day and time of
each message prior to playing it. If you subscribe to caller
ID service from your telephone service provider, the day,
month and time are set automatically with each incoming
call. However, the year must be correct so that the day of
the week can be calculated from the caller ID information.
Before using the answering system, set the date and time
as follows.
To adjust the date and time:
Press the MENU softkey when the handset is not
1.
in use.
Press or to select SETTINGS, then press the
2.
SELECT softkey.
Press or to select Set date/time, then press the
3.
SELECT softkey.
Press the dialing keys (0-9) to enter a two-digit number
4.
or press or until the screen displays the correct
value. Press the SET softkey to advance.
Repeat step 4 until the date and time are set.
5.
If the date and time are not set, the system announces,
“Time and day not set,” before each message plays.
SETTINGS
BACK SELECT
SETTINGS
Clear voicemail
Key tone
Set date/time
BACK
On
Off
BACK
BACK SELECT
Key tone
Set date/time
Home area code
BACK
SET DATE
BACK
SET TIME
BACK
SELECT
KEY TONE
SETTINGS
SETTINGS
SELECT
12/31/09
MM/DD/YY
03:45 AM
SET
SET
SET
12
Handset settings
Home area code
If you dial local calls using only seven digits (area code not required), you can
program your home area code so that when you receive a call within your
local area, the telephone number is automatically stored without the area
code in the call log.
To change the setting:
Press the MENU softkey when the handset is not
1.
in use.
Press or to select SETTINGS, then press the
2.
SELECT softkey.
Press or to select Home area code, then press
3.
the SELECT softkey.
Use the dialing keys
4.
area code.
Press the SET softkey to conrm or press the BACK
5.
Press OFF to delete a digit.
(0-9)
to enter the desired home
softkey to exit to the previous menu.
If, in the future, your telephone service provider requires
you to dial the area code when making a local call, or, if
you move to a location that requires it, delete the home
area code you have already programmed following the
steps above. After you have deleted the home area code,
_ _ _ appears in the display.
SETTINGS
BACK SELECT
SETTINGS
Key tone
Set date/time
Home area code
BACK
HOME AREA CODE
BACK
SELECT
SET
___
Dial mode
The dial mode is preset to tone. If you do not have touch
tone service, you need to change the setting to pulse.
To change the setting:
Press the MENU softkey when the handset is not
1.
in use.
Press or to select SETTINGS, then press the
2.
SELECT softkey.
Press or to select Dial mode, then press the
3.
SELECT softkey.
Press or to choose Tone or Pulse. Press the
4.
SET softkey to save, or press the BACK softkey to
exit to the previous menu.
13
SETTINGS
BACK SELECT
SETTINGS
Set date/time
Home area code
Dial Mode
BACK
Tone
Pulse
BACK
SELECT
DIAL MODE
SET
Handset settings
1
1
1
Ringers
In the ringers menu, you can adjust the ringer volume and select the ringer
tone for each telephone line.
Ringer volume
You can adjust the ringer volume or turn the ringer off.
To adjust the handset ringer volume:
Press the MENU softkey when the handset is not
1.
in use.
Press or to select RINGERS, then press the
2.
SELECT softkey.
Press the SELECT softkey to select Ringer volume.
3.
Press or to choose Line 1, Line 2 or Lines 1&2.
4.
Then press the SELECT softkey.
Press or to adjust the ringer volume or press the
5.
OFF softkey to turn off the ringer. A sample of each
ringer volume plays as you scroll through the choices.
Press the SET softkey to conrm or press OFF to exit
6.
to the previous menu.
Setting the volume to the lowest level turns off the
•
ringer. A ringer off icon
1
,
respective phone line(s) ashes on the screen.
See page 19 to set the telephone base ringer volume.
•
2
, or
1
2
Ringer tone
You can select the ringer tone.
To change the handset ringer tone:
Press the MENU softkey when the handset is not
1.
in use.
Press or to select RINGERS, then press the
2.
SELECT softkey.
Press or to select Ringer tone, then press the
3.
SELECT softkey.
Press or to choose Line 1, Line 2 or Lines 1&2.
4.
Then press the SELECT softkey.
Press or to select the desired ringer tone.
5.
Press the SELECT softkey to conrm or press the
6.
BACK softkey to exit to the previous menu.
14
of the
RINGERS
BACK SELECT
RINGERS
Ringer volume
Ringer tone
BACK
RINGER VOLUME
Line 1
Line 2
Lines 1&2
BACK
RINGER VOLUME
Ringer volume
Ringer tone
BACK
Line 1
Line 2
Lines 1&2
BACK
1
2
3
BACK
SELECT
SELECT
OFF
RINGERS
SELECT
RINGER TONE
SELECT
RINGER TONE
SELECT
SET
Telephone base settings
Telephone base settings
Settings
In the settings menu, you can change and edit the telephone base settings of
LCD language, voicemail indicator, key tone, date and time, home area code
and dial mode.
Press the MENU softkey to show the menu when the
1.
telephone base is not in use.
Press /CIDor /DIR to select Settings.
2.
Press the SELECT softkey to select the
3.
highlighted item.
Press CANCEL to return to the previous menu. Press and hold CANCEL to
exit without making changes and return to the idle mode.
BASE
12:45am 12/31
REDIALMENU
LCD language
You can select English, Français or Español to be used in all screen displays.
To select a language:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Settings, then press
2.
the SELECT softkey.
Press the SELECT softkey to select LCD language.
3.
Press /CIDor /DIR to choose from English,
4.
Français or Español, then press the SET softkey to
save or press CANCEL to exit to the previous menu.
Intercom
Ringers
Settings
SELECT
LCD language
Clear voicemail
Key tone
LCD LANGUAGE
English
Francais
SELECT
,
SET
15
Telephone base settings
Clear voicemail indicator
If you subscribe to voicemail service offered by your telephone service
provider, the 1
telephone base when you have new voicemail messages. Contact your
telephone service provider for more information and assistance about using
your voicemail service.
After you have listened to all new voicemail messages, the indicators on both
the handset and telephone base turn off automatically.
Use the clear voicemail indicator feature when the telephone indicates that
there is new voicemail but there are none (for example, when you have
accessed your voicemail while away from home). The clear voicemail feature
only turns off the indicators; it does not delete your voicemail messages. As
long as you have new voicemail messages, your telephone service provider
continues to send the signal that turns on the indicators.
To manually turn off these indicators:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Settings, then press
2.
the SELECT softkey.
Press /CIDor /DIR to select Clear voicemail, then
3.
press the SELECT softkey.
Press /CIDor /DIR to choose from Line 1, Line 2,
4.
or Lines 1&2, then press the SELECT softkey. The
screen shows Turn off indicator?
Press the YES softkey to conrm or press the NO
5.
softkey to exit to the previous menu.
•
new messages with a stutter (broken) dial tone.
Contact your telephone ser vice provider for details.
•
messages recorded in your answering system. For
more information about the difference, see page 60.
icon and a line number appear
on both the handset and
Your telephone service provider may alert you of
Voicemail is different from answering system
Intercom
Ringers
Settings
SELECT
LCD language
Clear voicemail
Key tone
CLEAR VOICEMAIL
Line 1
Line 2
SELECT
SET
Turn off
indicator?
YESNO
16
Telephone base settings
Key tone
You can turn the key tone feature on or off.
To change the settings:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Settings, then press
2.
the SELECT softkey.
Press /CIDor /DIR to select Key tone, then press
3.
the SELECT softkey.
Press /CIDor /DIR to choose On or Off, then press
4.
the SET softkey to save or press CANCEL to exit to
the previous menu.
Set date/time
The answering system announces the day and time
of each message prior to playing it. If you subscribe to
caller ID service from your telephone service provider,
the day, month and time are set automatically with each
incoming call. However, the year must be correct so that
the day of the week can be calculated from the caller ID
information. Before using the answering system, set the
date and time as follows.
To adjust the date and time:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Settings, then press
2.
the SELECT softkey.
Press /CIDor /DIR to select Set date/time, then
3.
press the SELECT softkey.
Press the dialing keys (0-9) to enter a two-digit
4.
number or press /CIDor /DIR until the screen
displays the correct value. Press the SET softkey
to advance.
Repeat step 4 until the date and time are set.
5.
If the date and time are not set, the system announces, “Time and day not set,” before each message plays.
Intercom
Ringers
Settings
SELECT
Clear voicemail
Key tone
Set date/time
On
Off
SELECT
KEY TONE
SET
Intercom
Ringers
Settings
SELECT
Key tone
Set date/time
Home area code
SELECT
SET DATE
12/31/09
MM/DD/YY
SET
SET TIME
03:45 AM
SET
17
Telephone base settings
Home area code
If you dial local calls using only seven digits (area code not required), you can
program your home area code so that when you receive a call within your
local area, the telephone number is automatically stored without the area
code in the call log.
To change the setting:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Settings, then press
2.
the SELECT softkey.
Press /CIDor /DIR to select Home area code, then
3.
press the SELECT softkey.
Use the dialing keys
4.
area code.
Press the SET softkey to conrm or press the BACK
5.
Press CANCEL to delete a digit.
(0-9)
to enter the desired home
softkey to exit to the previous menu.
If, in the future, your telephone service provider
requires you to dial the area code when making a local
call, or, if you move to a location that requires it, delete
the home area code you have already programmed
following the steps above. After you delete the home
area code, _ _ _ appears in the display.
Dial mode
The dial mode is preset to tone. If you do not have touch tone service, you
need to change the setting to pulse.
To change the setting:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Settings, then press
2.
the SELECT softkey.
Press /CIDor /DIR to select Dial mode, then press
3.
the SELECT softkey.
Press /CIDor /DIR to choose Tone or Pulse. Press
4.
the SET softkey to save or press CANCEL to exit to
the previous menu.
Intercom
Ringers
Settings
SELECT
Key tone
Set date/time
Home area code
SELECT
HOME AREA CODE
BACKSET
Intercom
Ringers
Settings
SELECT
Set date/time
Home area code
Dial mode
Tone
Pulse
SELECT
DIAL MODE
SET
___
18
Telephone base settings
1
2
Ringers
In the ringers menu, you can adjust the ringer volume and select the ringer
tone for each telephone line.
Ringer volume
You can adjust the ringer volume or turn the ringer off.
To adjust the ringer volume:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Ringers, then press
2.
the SELECT softkey.
Press the SELECT softkey to select Ringer volume.
3.
Press /CIDor /DIR to choose Line 1, Line 2 or
4.
Lines 1&2. Then press the SELECT softkey.
Press /CIDor /DIR to adjust the volume. A sample
5.
of each ringer volume plays as you scroll through
the choices. Press the OFF softkey to turn off the
ringer and RINGER VOLUME Ringer muted shows
on the screen.
Press the SET softkey to conrm or press CANCEL to
6.
exit to the previous menu.
Setting the volume to the lowest level turns off the
•
ringer. A ringer off icon 1, 2, or
respective phone line(s) ashes on the screen.
See page 14 to set the handset ringer volume.
•
of the
Intercom
Ringers
Settings
SELECT
Ringer volume
Ringer tone
SELECT
Line 1
Line 2
Line 1&2
SELECT
RINGER VOLUME
OFFSET
Ringer tone
You can select the ringer tone.
To adjust the ringer volume:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Ringers, then press
2.
the SELECT softkey.
Press /CIDor /DIR to select Ringer tone, then
3.
press the SELECT softkey.
Press /CIDor /DIR to choose Line 1, Line 2 or
4.
Lines 1&2. Then press the SELECT softkey.
Press /CIDor /DIR to select the desired ringer tone.
5.
Press the SET softkey to conrm your selection or
6.
press CANCEL to exit to the previous menu.
19
Ringer volume
Ringer tone
SELECT
Line 1
Line 2
Line 1&2
SELECT
RINGER TONE
1
2
SET
Answering system settings
Answering system set up
For each telephone line, you can change the settings of the answering
system using your handset or telephone base.
Answer ON/OFF
You must turn on the answering system for answering and recording
messages.
To turn the answering system on or off :
Using the telephone base:
Press /ON/OFF LINE 1 and/or /ON/OFF LINE 2 to turn on the
1.
corresponding answering system. The telephone base announces and
shows,
“Calls will be answered.”
/ON/OFF
Press /ON/OFF LINE 1 and/or /ON/OFF LINE 2 to turn off the
2.
LINE
2 light will be on respectively.
corresponding answering system. The telephone base announces and
shows, “Calls will not be answered.” The /ON/OFF LINE 1 light and/or
/ON/OFF LINE 2 light will be off respectively.
Using the handset:
Press the MENU softkey when the handset is not
1.
in use.
Press the SELECT softkey to select ANSWERING SYS
2.
Press or to select Mailbox 1 or Mailbox 2, then
3.
press the SELECT softkey. The corresponding icon,
1
or
Press or to select Ans sys setup, then press the
4.
ashes on the screen.
2,
SELECT softkey.
Press the SELECT softkey to select Answer ON/OFF.
5.
Press or to select On or Off, then press the
6.
SET softkey to conrm your setting or press the BACK
softkey to exit to the previous menu without making
any changes.
The screen displays or when the answering
7.
system of line 1 or line 2 is turned on respectively.
The screen displays when the answering systems
AnS1
ON
AnS1
ON
2
of both lines 1 and 2 are turned on.
The /ON/OFF LINE 1 light and/or
AnS
ON
2
20
ANSWERING SYS
BACK SELECT
.
ANSWERING SYS
Mailbox 1
Mailbox 2
BACK
ANSWERING SYS
Delete all old
Record memo
Ans sys setup
BACK
ANS SYS SETUP
Answer ON/OFF
Call screening
Announcement
BACK
1
ANSWER ON/OFF
On
Off
BACK
SELECT
1
SELECT
1
SELECT
SET
Answering system settings
Call screening
The call screening feature lets you listen at the telephone base to a caller
leaving a message. You can turn this feature on or off with either your
handset or telephone base. Unless you change it, the call screening feature
is preset to on.
To change the setting:
Using the telephone base:
Press the MENU softkey when the telephone base is
1.
not in use.
Press the SELECT softkey to select Answering sys.
2.
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2,
3.
then press the SELECT softkey. The corresponding
icon, 1 or
Press /CIDor /DIR to select Ans sys setup, then
4.
2, ashes on the screen.
press the SELECT softkey.
Press the SELECT softkey to select Call screening.
5.
Press /CIDor /DIR to select On or Off, then press
6.
the SET softkey to conrm your setting or press CANCEL to exit to the previous menu without making
any changes.
Using the handset:
Press the MENU softkey when the handset is not
1.
in use.
Press the SELECT softkey to select
2.
ANSWERING SYS.
Press or to select Mailbox 1 or Mailbox 2, then
3.
press the SELECT softkey. The corresponding icon,
1
or
Press or to select Ans sys setup, then press the
4.
ashes on the screen.
2,
SELECT softkey.
Press or to select Call screening, then press the
5.
SELECT softkey.
Press or to select On or Off, then press the SET
6.
softkey to conrm your setting or press the BACK
softkey to exit to the previous menu without making
any changes.
Answering sys
Directory
Call log
ANSWERING SYS
Mailbox 1
Mailbox 2
1
Delete all old
Record memo
Ans sys setup
1
Call screening
Announcement
# of rings
1
CALL SCREENING
On
Off
ANS SYS SETUP
Answer ON/OFF
Call screening
Announcement
BACK
CALL SCREENING
On
Off
BACK
SELECT
SELECT
SELECT
SELECT
SET
1
SELECT
1
SET
21
Answering system settings
Announcement
The telephone is preset with a greeting that answers calls with
leave a message after the tone.”
replace it with your own.
Play your announcement
Using the telephone base:
Press the MENU softkey when the telephone base is
1.
not in use.
Press the SELECT softkey to select Answering sys.
2.
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2,
3.
then press the SELECT softkey. The corresponding
icon, 1 or
Press /CIDor /DIR to select Ans sys setup and
4.
then press the SELECT softkey.
Press /CIDor /DIR to select Announcement and
5.
then press the SELECT softkey.
The telephone base announces,
6.
To record, press 7.”
shows Announcement playback, or press CANCEL
to exit to the previous menu.
Using the handset:
Press the MENU softkey when the handset is not
1.
in use.
Press the SELECT softkey to select ANSWERING SYS.
2.
Press or to select Mailbox 1 or Mailbox 2, then
3.
press the SELECT softkey. The corresponding icon,
1
or
Press or to select Ans sys setup, then press the
4.
SELECT softkey.
Press or to select Announcement, then press the
5.
SELECT softkey.
The handset announces,
6.
press 7.”
Press 2 to play and the screen shows
Announcement playback, or press the BACK softkey
to exit to the previous menu.
2, ashes on the screen.
Press 2 to play and the screen
flashes on the screen respectively.
2,
You may use this preset announcement, or
1
Call screening
Announcement
# of rings
1
2-Play 3-Delete
1
“To play, press 2.
“To play, press 2. To record,
DELETESTOP
1
“Hello, please
SELECT
ANNOUNCEMENT
7-Record
Announcement
playback
ANS SYS SETUP
Call screening
Announcement
# of rings
BACK
2-Play 3-Delete
BACK
DELETE
SELECT
ANNOUNCEMENT
7-Record
Announcement
playback
STOP
1
1
22
Answering system settings
Record your own announcement
Using the telephone base:
Press
1.
Press /CIDor /DIR to select Announcement, then
2.
press the SELECT softkey.
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2,
3.
then press the SELECT softkey. The corresponding
icon, 1 or
The telephone base announces,
4.
Press 5 when you are done.”
towards MIC (microphone) of the telephone base.
Press 5 or the STOP softkey when nished recording.
The answering system automatically plays back the newly recorded
5.
announcement. Press 5 to stop the playback at any time.
-OR-
Press the MENU softkey when the telephone base is not in use.
1.
Press the SELECT softkey to select Answering sys.
2.
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2,
3.
then press the SELECT softkey. The corresponding
icon, 1 or
Press /CIDor /DIR to select Ans sys setup, then
4.
press the SELECT softkey.
Press /CIDor /DIR to select Announcement, then
5.
press the SELECT softkey.
The telephone base announces,
6.
record, press 7.”
shows Recording announcement ..., or press
CANCEL to exit to the previous menu.
The telephone base announces,
7.
tone. Press 5 when you are done.”
towards MIC (microphone) of the telephone base. Press 5 or the STOP
softkey when nished recording.
The answering system automatically plays back the newly recorded
8.
announcement. Press 5 to stop the playback at any time; 2 to replay the
recorded announcement; or 7 to record again if desired.
Press CANCEL to exit to the previous menu.
9.
/REC while the telephone base is not in use.
•
2, ashes on the screen.
“Record after the tone.
After the tone, speak
2, ashes on the screen.
“To play, press 2. To
Press 7 to record and the screen
“Record after the
After the tone, speak
Your announcement can be up to 90 seconds in length.
•
Announcements shorter than two seconds are not recorded.
•
1
Call screening
Announcement
# of rings
1
ANNOUNCEMENT
2-Play 3-Delete
7-Record
1
Recording
announcement...
SELECT
STOP
23
Answering system settings
Record your own announcement (continued)
Using the handset:
Press the MENU softkey menu when the handset is not in use.
1.
Press the SELECT softkey to select ANSWERING SYS.
2.
Press or to select Mailbox 1 or Mailbox 2, then
3.
press the SELECT softkey. The corresponding icon,
1
or 2, flashes on the screen.
Press or to select Ans sys setup, then press the
4.
SELECT softkey.
Press or to select Announcement, then press
5.
the SELECT softkey.
The handset announces,
6.
press 7.”
Press 7 to record and the screen shows
Recording announcement..., or press the BACK
softkey to exit to the previous menu.
The handset announces, “
7.
5 when you are done.”
microphone of the handset.
Press 5 or the STOP softkey when nished recording.
8.
The answering system automatically plays back
9.
the newly recorded announcement. Press 5 to stop
the playback at any time; 2 to replay the recorded
announcement; or 7 to record again if desired.
Press the BACK softkey to exit to the previous menu.
10.
Your announcement can be up to 90 seconds in length.
•
Announcements shorter than two seconds are not recorded.
•
“To play, press 2. To record,
Record after the tone. Press
After the tone, speak towards the
1
ANS SYS SETUP
Call screening
Announcement
# of rings
BACK
2-Play 3-Delete
BACK
announcement...
BACK
SELECT
ANNOUNCEMENT
7-Record
Recording
STOP
Announcement
playback
1
1
1
24
Answering system settings
Delete your announcement
Using the telephone base:
Press the MENU softkey when the telephone base is not in use.
1.
Press the SELECT softkey to select Answering sys.
2.
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2, then press the
3.
SELECT softkey. The corresponding icon, 1 or
the screen.
Press /CIDor /DIR to select Ans sys setup, then
4.
press the SELECT softkey.
Press /CIDor /DIR to select Announcement, then
5.
press the SELECT softkey.
The telephone base announces,
6.
“To play, press 2. To record, press 7.”
Press 3 to delete your own recorded announcement. The telephone base
announces, “Announcement deleted.”
Press CANCEL to exit to the previous menu.
7.
Using the handset:
Press the MENU softkey when the handset is not in use.
1.
Press the SELECT softkey to select ANSWERING SYS.
2.
Press or to select Mailbox 1 or Mailbox 2, then press the SELECT
3.
softkey. The corresponding icon, 1 or 2, flashes on the screen.
Press or to select Ans sys setup, then press the
4.
SELECT softkey.
Press or to select Announcement, then press the
5.
SELECT softkey.
The handset announces,
6.
record, press 7.”
Press 3 to delete your own
“To play, press 2. To
recorded announcement. The handset announces,
“Announcement deleted.”
Press the BACK softkey to exit to the previous menu.
7.
2, ashes on
1
ANNOUNCEMENT
2-Play 3-Delete
7-Record
1
ANNOUNCEMENT
2-Play 3-Delete
7-Record
BACK
When your announcement is deleted, calls are answered with the
preset announcement.
25
Answering system settings
Number of rings
You can choose from two, four, or six rings; or toll saver. With toll saver
selected, the answering system answers after two rings when you have new
messages, and after four rings when you have no new messages. This
enables you to check for new messages and avoid paying unnecessary long
distance charges if you are calling from out of your local area.
To change the setting:
Using the telephone base:
Press the MENU softkey when the telephone base is not in use.
1.
Press the SELECT softkey to select Answering sys.
2.
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2,
3.
then press the SELECT softkey. The corresponding
icon, 1 or
Press /CIDor /DIR to select Ans sys setup, then
4.
2, ashes on the screen.
press the SELECT softkey.
Press /CIDor /DIR to select # of rings, then press
5.
the SELECT softkey.
Press /CIDor /DIR to select 2, 4, 6, or Toll saver,
6.
then press the SET softkey to conrm your setting or
press CANCEL to exit to the previous menu without
making any changes.
Using the handset:
Press the MENU softkey when the handset is not in use.
1.
Press the SELECT softkey to select ANSWERING SYS.
2.
Press or to select Mailbox 1 or Mailbox 2, then
3.
press the SELECT softkey. The corresponding icon,
1
or 2, flashes on the screen.
Press or to select Ans sys setup, then press the
4.
SELECT softkey.
Press or to select # of rings, then press the
5.
SELECT softkey.
Press or to select 2, 4, 6, or Toll saver, then press
6.
the SET softkey to conrm your setting or press the BACK softkey to exit to the previous menu without
making any changes.
1
Announcement
# of rings
Remote code
SELECT
1
# OF RINGS
2
4
SELECT
ANS SYS SETUP
Announcement
# of rings
Remote code
BACK
2
4
6
BACK
SELECT
# OF RINGS
SET
1
1
26
Answering system settings
Remote access code
A two-digit security code is required to access the answering system
remotely from any touch tone telephone. The preset code is 19. You can set
the code to any number from 10 to 99.
To change the setting:
Using the telephone base:
Press the MENU softkey when the telephone base is not in use.
1.
Press the SELECT softkey to select Answering sys.
2.
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2,
3.
then press the SELECT softkey. The corresponding
icon, 1 or
Press /CIDor /DIR to select Ans sys setup, then
4.
2, ashes on the screen.
press the SELECT softkey.
Press /CIDor /DIR to select Remote code, then
5.
press the SELECT softkey.
Use the dialing keys
6.
number from 10 to 99.
(0-9)
to enter the code to any
Press CANCEL to delete
a digit.
P
ress
7.
the SET softkey to conrm your setting or press
CANCEL to exit to the previous menu without making
any changes.
Using the handset:
Press the MENU softkey when the handset is not in use.
1.
Press the SELECT softkey to select ANSWERING SYS.
2.
Press or to select Mailbox 1 or Mailbox 2, then
3.
press the SELECT softkey. The corresponding icon,
1
or 2, flashes on the screen.
Press or to select Ans sys setup, then press the
4.
SELECT softkey.
Press or to select Remote code, then press the
5.
SELECT softkey.
Use the dialing keys to enter the code to any number
6.
from 10 to 99.
Then press
7.
Press OFF to delete a digit.
the SET softkey to conrm your setting or
press the BACK softkey to exit to the previous menu
without making any changes.
If you change the remote access code setting on either Mailbox 1 or
Mailbox 2, it applies to both mailboxes in your answering system.
1
# of rings
Remote code
Msg alert tone
1
1
ANS SYS SETUP
# of rings
Remote code
Msg alert tone
BACK
BACK
SELECT
REMOTE CODE
SET
SELECT
REMOTE CODE
SET
__
1
__
27
Answering system settings
Message alert tone
When the answering system is turned on, the telephone base beeps every
10 seconds to alert you of new messages. The tone stops when all new
messages have been reviewed.
To change the setting:
Using the telephone base:
Press the MENU softkey when the telephone base is not in use.
1.
Press the SELECT softkey to select Answering sys.
2.
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2,
3.
then press the SELECT softkey. The corresponding
icon, 1 or
Press /CIDor /DIR to select Ans sys setup, then
4.
2, ashes on the screen.
press the SELECT softkey.
Press /CIDor /DIR to select Msg alert tone, then
5.
press the SELECT softkey.
Press /CIDor /DIR to select On or Off, then
6.
the SET softkey to conrm your setting or press CANCEL to exit to the previous menu without making
any changes.
Using the handset:
Press the MENU softkey when the handset is not in use.
1.
Press the SELECT softkey to select ANSWERING SYS.
2.
Press or to select Mailbox 1 or Mailbox 2, then
3.
press the SELECT softkey. The corresponding icon,
1
or 2, flashes on the screen.
Press or to select Ans sys setup, then press the
4.
SELECT softkey.
Press or to select Msg alert tone, then press the
5.
SELECT softkey.
Press or to select On or Off,
6.
then press
the
SET softkey to conrm your setting or press the
BACK softkey to exit to the previous menu without
making any changes.
press
1
# of rings
Remote code
Msg alert tone
1
MSG ALERT TONE
On
Off
1
ANS SYS SETUP
# of rings
Remote code
Msg alert tone
BACK
MSG ALERT TONE
On
Off
BACK
SELECT
SET
SELECT
SET
1
The answering system must be turned on for the message alert tone
to function.
28
Telephone operation
Make, answer or end a call
Using the handset:
To make a call:
Press , , or , then enter the telephone number.
•
To predial a call:
Enter the telephone number, then press , or .
•
To answer a call:
Press or to answer.
•
Press (speakerphone) picks the rst available line, star ting with line 1.
•
Line 1 is selected rst when both lines are in use or on hold.
The screen shows the elapsed time as you talk (in hours, minutes
•
and seconds).
When predialing (preview numbers before dialing), press OFF on the
•
handset to backspace and delete; press and hold REDIA L/PAUSE on the
handset to insert a dialing pause (a p appears).
To end a call:
Press OFFor return the handset to the telephone base to hang up.
•
Using the telephone base:
To make a call:
Press LINE 1 or LINE 2, then enter the telephone number.
•
To predial a call:
Enter the telephone number, then press LINE 1 or LINE 2.
•
To answer a call:
Press LINE 1 or LINE 2 to answer.
•
The screen shows the elapsed time as you talk (in hours, minutes
•
and seconds).
When predialing (preview numbers before dialing), press CANCEL on the
•
telephone base to backspace and delete; press the PAUSE softkey on the
telephone base to insert a dialing pause (a p appears).
To end a call:
Press LINE 1 or LINE 2.
•
29
Telephone operation
1
Call waiting
When you subscribe to call waiting service from your telephone service
provider, you hear an alert tone if there is an incoming call while you are on
another call.
Press the corresponding line button, or , on the handset or FLASH on
•
the telephone base to put your current call on hold and take the new call.
Press the corresponding line button, or , on the handset or FLASH on
•
the telephone base at any time to switch back and forth between calls.
Handset speakerphone
During a call, press to switch between speakerphone and normal
handset use.
After ending a call on line 1, there may be a few seconds delay before the
key press can accurately determine the availability of line 1. During this time,
pressing may select line 2 automatically.
Volume
During a call, you can adjust the listening volume on the handset or
telephone base.
To adjust the listening volume of the handset:
Press /VOL/ on the handset while on a call.
•
To adjust the listening volume of the telephone base:
Press /VOL/ on the telephone base while on a call.
•
Silence the ringer
When the telephone is ringing, you can temporarily silence the ringer of the
handset or telephone base without disconnecting the call. The next call rings
normal at the preset volume.
To silence the ringer when there is an incoming call:
Press the SILENCE softkey on the handset or
•
telephone base. The screen temporarily shows Ringer
muted for a few seconds.
-OR-
Press CANCEL on the telephone base. The screen
•
temporarily shows Ringer muted for a few seconds.
Line 1
Incoming
call
Ringer muted
SILENCE
30
Telephone operation
1
2
1
1
1
2
Mute
During a call, the mute function enables you to turn off the
microphone. You can hear the caller, but the caller cannot
hear you.
To mute a call on the handset or telephone base:
Press theMUTE softkey to turn off the microphone. The
•
screen temporarily shows Microphone off for a few
seconds and MUTE appears.
To un-mute a call on the handset or telephone base:
Press the UNMUTE softkey to resume the conversation.
•
The screen temporarily shows Microphone ON for a few seconds.
Hold
During a call, you can place a call on hold. You hear an alert tone if you have
not taken the call off of hold after 14 minutes. You hear another alert tone 30
seconds later. At 15 minutes on hold, the call automatically disconnects.
To place a call on hold using the handset or telephone base:
Press HOLD on the handset or telephone base.
L1)ON HOLD appears on the screen while you are on
•
a call on line 1. 1ashes on the handset and the
telephone base.
L2)ON HOLD appears on the screen while you are on
•
a call on line 2. 2ashes on the handset and the
telephone base.
To resume a call on hold using the handset or
telephone base:
On the handset, press the corresponding line button, or , to resume
•
the call.
On the telephone base, press the corresponding line button, LINE 1 or
•
LINE 2, to resume the call.
Line 1 0:05:35
800-595-9511
12:45am 12/31
OPTION
MUTE
MENU
MUTE
Line 1 0:05:35
800-595-9511
12:45am 12/31
UNMUTE OPTION
L1)ON HOLD
L2)ON HOLD
12:45am 12/31
L1)ON HOLD
L2)ON HOLD
12:45am 12/31
REDIALMENU
31
Telephone operation
Temporary tone dialing
The dial mode is preset to tone. If you do not
have touch tone service, you need to change the
setting to pulse (page 13 and 18).
If you have pulse (rotary) service, you can
change from pulse to tone dialing during a call
by pressing TONE on the handset or telephone
base. This is useful if you need to send touch
tone signals to access telephone banking or long
distance services.
Once you have initiated your call by dialing the
phone number in pulse (rotary), press TONE
on the handset or telephone base. Now, all
subsequent key presses will be sent as touch
tone signals.
After you hang up the call, the phone returns to pulse (rotary) dialing for the
next call.
Handset locator
This feature helps you nd a misplaced handset.
To start paging:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Page all HS, then press the SELECT
2.
softkey on the telephone base. The telephone base shows Paging all handsets and the handset shows **Paging**.
Call log
Page all HS
Intercom
SELECT
To end paging:
Press the STOP softkey on the telephone base.
•
-OR-
Press OFF, , , , INT, /CID, /DIR, REDIAL/PAUSE, HOLD or any
•
dialing keys (0-9, #, TONE ) on the handset.
32
Telephone operation
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the
directory, call log or redial while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as
bank account information or access codes) from the directory, call log or
redial list.
To access a number in the directory while on a call:
Press /DIR on the telephone base and then press /CID or /DIRto
1.
select the desired entry. Press the DIAL softkey to dial the displayed
number or press CANCEL to cancel the chain dialing.
-OR-
Press the OPTION softkey on the handset or telephone base.
1.
Press or on the handset or /CID or /DIRon the telephone base to
2.
select Directory. Then press the SELECT softkey.
Press or on the handset or /CID or /DIRon the telephone base to
3.
select the desired entry.
Press the DIAL softkey to dial the displayed number; or press the BACK
4.
softkey twice on the handset or CANCEL twice on the telephone base to
cancel the chain dialing.
To access a number in the call log while on a call:
Press /CID on the telephone base and then press /CID or /DIRto
1.
select the desired entry. Press the DIAL softkey to dial the displayed
number or press CANCEL to cancel the chain dialing.
-OR-
Press the OPTION softkey on the handset or telephone base.
1.
Press or on the handset or /CID or /DIRon the telephone base to
2.
select Call log. Then press the SELECT softkey.
Press or on the handset or /CIDor /DIR on the telephone base to
3.
select the desired entry.
Press the DIAL softkey to dial the displayed number; or press the BACK
4.
softkey twice on the handset or CANCEL twice on the telephone base to
cancel the chain dialing.
33
Telephone operation
Chain dialing (continued)
To access the last number redial while on a call:
Press REDIAL/PAUSE on the handset to display the last number dialed.
1.
Press the DIAL softkey to dial the displayed number or press the BACK
softkey to cancel the chain dialing.
-OR-
Press the OPTION softkey on the handset or telephone base.
1.
Press or on the handset or /CID or /DIRon the telephone base to
2.
select Redial last #, then press the SELECT softkey on the handset or
telephone base.
Press the DIAL softkey to dial the displayed number; or press the BACK
3.
softkey twice on the handset or CANCEL twice on the telephone base to
cancel the chain dialing.
You cannot edit a directory entry while on a call. For more details about the
•
directory, see page 44.
•
You cannot copy a call log entry into the directory while on a call. For more
details about call log, see page 55.
•
If you press REDIAL/PAUSE on the handset while on a call, you can only
view the most recent call and cannot erase the entry. For more details
about the redial memory, see Redial list on below section.
Redial list
The redial list stores up to 20 entries on each of the handsets and the
telephone base. When there are already 20 entries, the oldest entry is
deleted to make room for the new entry. Entries are shown in reverse
chronological order.
Review the redial list
Press REDIAL/PAUSE on the handset or the
•
REDIAL softkey on the telephone base when it
is not in use.
Press or on the handset or /CIDor /DIR
•
on the telephone base to browse the redial list.
Dial a redial entry
Using the handset:
Press REDIAL/PAUSE when the handset is not
1.
in use.
Press or to browse to the desired number.
2.
Press or , or to dial.
3.
34
Telephone operation
Dial a redial entry (continued)
Using the telephone base:
Press the REDIAL softkey when the telephone base is not in use.
1.
Press /CIDor /DIR to browse to the desired number.
2.
Press LINE 1 or LINE 2 to dial.
3.
Save a redial entry to the directory
Using the handset:
Press REDIAL/PAUSE when the handset is not in use.
1.
Press or to browse to the desired number.
2.
Press the SAVE softkey.
3.
The screen shows ENTER NUMBER. Use the dialing keys to edit the
4.
number, if necessary.
Press the NEXT softkey to move to the name.
5.
The screen displays ENTER NAME. Use the dialing keys to enter the
6.
name (see step 6 of Create a new directory entry on page 44).
Press the SAVE softkey and Saved to Directory displays for a few seconds.
7.
Using the telephone base:
Press the REDIAL softkey when the telephone base is not in use.
1.
Press /CIDor /DIR to browse to the desired number.
2.
Press the SAVE softkey.
3.
The screen shows ENTER NUMBER. Use the dialing keys to edit the
4.
number, if necessary.
Press the NEXT softkey to move to the name.
5.
The screen displays ENTER NAME. Use the dialing keys to enter the
6.
name (see step 6 of Create a new directory entry on page 44).
Press the SAVE softkey and Saved to Directory displays for a few seconds.
7.
Delete a redial entry
Using the handset:
Press REDIAL/PAUSE and then press or to select the desired number.
1.
Press the DELETE softkey to delete.
2.
Using the telephone base:
Press
1.
2.
the REDIAL softkey and
desired number.
Press the DELETE softkey to delete.
then press
35
/CID or /DIR
to select the
Telephone operation
Multiple handset use
You can use up to 4 system handsets, or three system handsets and the
telephone base at the same time on an outside call. If a handset or the
telephone base is already on a call on line 1 or line 2 and you would like to
join the call, press the corresponding line button on another handset
( or ) or telephone base (LINE 1 or LINE 2) to join the call.
To end the call, press OFF on the handset, place the handset in the
telephone base, or press LINE 1 or LINE 2 on the telephone base. The call
will not be terminated until all handsets and/or the telephone base hang up.
You can buy additional expansion handsets (model DS6101) for this
telephone base. You can register up to 12 handsets to the telephone base
(page 72).
The first nine handsets that you register are named HANDSETS 1-9. Use
the handset number to intercom and transfer calls. Although the names
for handsets 10-12 appear in their displays as 10-12, when you intercom or
transfer to one of them, you must use
HANDSET 11 and
TONE
2 for HANDSET 12.
Intercom
Use the intercom feature for conversations between a handset and the
telephone base and between two handsets. You can buy additional
expansion handsets (model DS6101) for this telephone system. You can
register up to 12 handsets to the telephone base (page 72).
To initiate an intercom call with a handset:
Press INT when the handset is not in use.
1.
When you have only one system handset, your handset
2.
shows Calling base and the telephone base rings and
shows Handset is calling.
-OR-
When you have more than one system handset, the originating handset
shows INTERCOM TO:, press
press the SELECT softkey.
If you are calling the telephone base, your handset shows Calling base
•
and the telephone base rings and shows
If you are calling another handset, your handset shows Calling
•
handset X and the destination handset rings and shows Other handset
is calling.
TONE
0 for HANDSET 10,
TONE
INTERCOM TO:
BASE
Handset 2
BACK
SELECT
or to select a destination and then
Handset X is calling.
1 for
36
Telephone operation
Intercom (continued)
To initiate an intercom call from the telephone base:
Press the MENU softkey when the telephone base is not in use.
1.
Press
2.
When you have only one system handset, your telephone base shows
3.
Calling handset and the handset rings and shows Base is calling.
-OR-
When you have more than one system handset, your
telephone base shows
or /DIR
the SELECT softkey. The telephone base shows
Calling handset X
its screen shows Base is calling.
To answer an intercom call at the handset:
Press , , or INT to answer. Both screens show Intercom.
•
To answer an intercom call at the telephone base:
Press LINE 1 or LINE 2. Both screens show Intercom.
•
To silence an intercom call:
Press the MUTE softkey on the originating handset or telephone base.
•
Press the SILENCE softkey on the destination handset or telephone base.
•
/CID or /DIR
to select Intercom.
INTERCOM TO:, p
ress
/CID
to select a destination handset and then press
. The destination handset rings and
INTERCOM TO:
Handset 1
Handset 2
SELECT
To end an intercom call:
Press the END softkey, CANCEL, LINE 1 or LINE 2 on the telephone
1.
base; or press the END softkey, INT or OFF on the handset, or place the
handset back in the telephone base.
Both screens show Intercom ended.
2.
You can cancel the intercom call before it is answered by pressingOFF or
•
INTon your originating handset; or CANCEL on the telephone base.
If the destination handset or telephone base does not answer the intercom
•
call within 100 seconds, is in the directory or call log, or is out of range, your
originating handset or telephone base shows Unable to call try again and
returns to idle mode.
You can use a maximum of four handsets, or three handsets and the
•
telephone base, at a time. When two handsets are used on an intercom call,
use two other system handsets for an outside call.
37
Telephone operation
Answer an incoming call during an intercom call
If you receive an incoming call during an intercom call, there will be an
alert tone.
To answer an incoming call with the handset during an intercom call:
To answer the call, press
•
ends automatically.
-OR-
Press the BACK softkey to continue with the intercom call without
•
answering the incoming call. Instead, the answering system answers
the call.
To answer an incoming call from the telephone base during an
intercom call:
To answer the call, press LINE 1 or LINE 2. The intercom call
•
ends automatically.
-OR-
Press the BACK softkey to continue with the intercom call without answering
•
the incoming call. Instead, the answering system answers the call.
for line 1 or for line 2. The intercom call
38
Telephone operation
Transfer a call
From the handset:
During a call, press INT. The outside call is put on hold automatically.
1.
When you have only one system handset, your handset shows Calling
2.
base and the telephone base rings and shows Handset is calling.
-OR-
When you have more than one system handsets, the originating handset
shows INTERCOM TO:, press
press the SELECT softkey.
If you are calling the telephone base, your handset shows Calling base
•
and the telephone base rings and shows Handset X is calling.
If you are calling another handset, your handset shows
•
Calling handset X and the destination handset rings and shows
Other handset is calling.
To answer the intercom call, press LINE 1 or LINE 2 on the telephone
3.
base or press , , or INT on the handset. The outside call is still
on hold and both the originating handset and the destination handset or
the telephone base now show Intercom. You can now have a private
conversation between the handset and the telephone base or between the
two handsets.
If you want to cancel an intercom call and reconnect to the outside call
•
before the destination handset or telephone base answers, press the
corresponding line button,
If the destination handset or telephone base does not answer the intercom
•
call within 100 seconds, is in the directory or call log, or is out of range, your
originating handset shows Unable to call try again and the outside call
is still on hold. Press the corresponding line button,
originating handset
to reconnect to the outside call.
or to select a destination and then
or , on your originating handset.
or , on your
Press OFF or the END softkey on the originating handset. Both screens
4.
show Intercom ended.
The originating handset and the destination handset or telephone base
5.
show L1)ON HOLD if the call is on line 1. Press on the destination
handset or press LINE 1 on the telephone base. The same procedures
apply if the call is on line 2.
39
Telephone operation
Transfer a call (continued)
At the telephone base:
During a call, press HOLD and the outside call is put on hold. Press the
1.
MENU softkey and then press /CIDor /DIR
-OR-
During a call, press the OPTION softkey and the press /CIDor /DIR
2.
to select Intercom. T
he outside call is put on hold automatically.
When you have only one system handset, your telephone base shows
Calling handset 1 and the handset rings and shows Base is calling.
-OR-
When you have more than one system handsets, your telephone base
shows
INTERCOM TO:, p
ress
/CID or /DIR
handset and then press the SELECT softkey. The telephone base shows
Calling handset X
. The destination handset rings and its screen shows
Base is calling.
To answer the intercom call on the destination handset, press , ,
3.
or INT. The outside call is still on hold and both telephone base and the
destination handset now show Intercom. You can now have a private
conversation between the telephone base and the destination handset.
If you want to cancel an intercom call and reconnect to the outside call
•
before the destination handset answers, press the corresponding line button,
LINE 1 or LINE 2, on your telephone base.
If the destination handset does not answer the intercom call within 100
•
seconds, is in the directory or call log, or is out of range, your telephone
base shows Unable to call try again and the outside call is still on hold.
Press the corresponding line button,
base to
reconnect to the outside call.
to select Intercom.
to select a destination
LINE 1 or LINE 2 on your telephone
Press CANCEL or the END softkey on the telephone base. Both screens
4.
show Intercom ended.
The telephone base and the destination handset show L1)ON HOLD if the
5.
call is on line 1. Press on the destination handset to connect the call on
line 1. The same procedures apply if the call is on line 2.
40
Telephone operation
1
2
1
2
Share an outside call
You can let another system handset or telephone base join you on an outside
call. That call continues until all participants hang up.
During a call on line 1, press on the handset or LINE 1 on the telephone
•
base to join the call.
During a call on line 2, press on the handset or LINE 2 on the telephone
•
base to join the call.
You cannot press to join the outside call. Instead, pressing picks the
rst available line to make a new call.
Conference line 1 and line 2 calls
While you are on a call on line 1, and line 2 is on hold or in use, you can
conference line 1 and line 2 using the handset or the telephone base.
To conference both line 1 and line 2 calls:
While on a call, press the OPTION softkey on the
1.
handset or the telephone base.
Press the SELECT softkey to select Conference. The
2.
handset or the telephone base show Lines 1 and 2 in
conference for a few seconds.
To select an option while on a conference call:
Press the OPTION softkey on the handset or
1.
telephone base.
2.
Press
or on the handset or
/CID or /DIR on the telephone base to
select one of the following options:
End line 1 - external parties originally on line 1 ended
•
End line 2 - external parties originally on line 2 ended
•
End Conference
•
Intercom - option on the telephone base only
•
Directory
•
Call log
•
Redial last #
•
Press the SELECT softkey.
3.
Conf. 0:05:35
800-595-9511
12:45am 12/31
MUTE OPTION
Conf. 0:05:35
800-624-5688
12:45am 12/31
MUTEOPTION
41
Telephone operation
Conference line 1 and line 2 calls (continued)
To initiate an intercom call while on a conference call:
When you initiate an intercom call during a conference call, it places every
participant in the conference call on hold.
Press INT on the handset (see To initiate an intercom call with a
1.
handset on page 36).
-OR-
Select Intercom in the OPTION menu on the telephone base, then press
the SELECT softkey (see To initiate an intercom call from the telephone base on page 37).
To reconnect to the conference call, press the END softkey, INT or OFF on
2.
the handset to end the intercom call.
-OR-
Press the END softkey, CANCEL, LINE 1 or LINE 2 on the telephone
base to end the intercom call.
Press or on the handset or LINE 1 or LINE 2 on the telephone base
3.
to reconnect to the conference call.
To end a conference call:
Press OFF on the handset or put the handset back in the telephone base.
•
-OR-
Press the OPTION softkey on the handset or telephone base. Then press
•
or on the handset or
End Conference.
-OR-
Press LINE 1 and LINE 2 on the telephone base.
•
/CID or /DIR on the telephone base to select
42
Telephone operation
Answer an incoming call during a conference call
When you subscribe to call waiting service with your telephone service
provider, you hear a beep if someone calls on line 1 or line 2 while you are
already on a conference call. When you subscribe to caller ID service with
your telephone service provider, you see the incoming call information either
on line 1 or line 2.
To answer the incoming call while on a conference call:
On the handset, press the corresponding line button, or .
•
-OR-
On the telephone base, press FLASH once to answer the call waiting call
•
on line 1, press FLASH a second time to answer the call waiting call on
line 2, and press FLASH a third time to return all original parties to the
conference call.
When you answer the incoming call during a conference call, the new party
•
joins in the conference call and places the line’s original party on hold.
Contact your telephone ser vice provider for more information about call
•
waiting (page 30), caller ID (page 54) and voicemail service (page 60).
To end the call while on a conference call:
Press the corresponding line button, or , on the handset. The original
•
party of that line joins back the conference call.
-OR-
Press FLASH on the telephone base to end the call. Press FLASH again to
•
reconnect the original party of that line to join back the conference call.
43
Telephone operation
Directory
The directory can store up to 50 entries with up to 30 digits for each phone
number and 15 characters for each name.
Directory entries are stored at the telephone base and shared by all system
•
handsets. Any changes made on the handset or the telephone base apply
to all.
Only one handset or the telephone base can review the directory at a time.
•
If a handset tries to enter the directory while another handset or the
telephone base is already in it, its screen shows
When there are no records in the directory, the screen temporarily shows
•
Directory empty for a few seconds.
When the directory is full and you try to save an entry, the screen
•
temporarily shows Directory is full for a few seconds.
When you try to save a number already stored in the directory, the screen
•
temporarily shows Already saved for a few seconds.
Create a new directory entry
Using the handset:
Press the MENU softkey when the handset is not in use.
1.
Press or to select DIRECTORY and then press the
2.
SELECT softkey.
Press or to select Add contact, then press the
3.
SELECT softkey. The screen shows ENTER NUMBER.
Use the dialing keys (0-9) to enter the number.
4.
Press OFF to backspace and erase a digit.
•
Press and hold OFF to return to the idle mode.
•
Press to move the cursor to the left or to
•
the right.
Press and hold REDIAL /PAUSE to insert a dialing
•
pause (a p appears).
Press the NEXT softkey to move to the name. The
5.
screen shows ENTER NAME.
Use the dialing keys (see page 46) to enter the name.
6.
Press OFF to backspace and erase a character.
•
Press and hold OFF to return to the idle mode.
•
Press to move the cursor to the left or to
•
the right.
Press the SAVE softkey on the handset to save, then
7.
the screen shows the saved directory.
Press OFF to exit to the previous menu.
8.
Not available at this time
DIRECTORY
BACK SELECT
DIRECTORY
Review
Add contact
Speed dial
BACK
ENTER NUMBER
BACK NEXT
ENTER NAME
BACK
SELECT
SAVE
.
_
_
44
Telephone operation
Create a new directory entry (continued)
Using the telephone base:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select DIRECTORY and then
2.
press the SELECT softkey.
Press /CIDor /DIR to select Add contact, then
3.
press the SELECT softkey. The screen shows
ENTER NUMBER.
Use the dialing keys (0-9) to enter the number.
4.
Press CANCEL to backspace and erase a digit.
•
Press and hold CANCEL to return to the idle mode.
•
Press /CID to move the cursor to the left or /DIR
•
to the right.
Press the PAUSE softkey to insert a dialing pause
•
(a p appears).
Press the NEXT softkey to move to the name. The
5.
screen shows ENTER NAME.
Use the dialing keys (see page 46) to enter the name.
6.
Press CANCEL to backspace and erase a character.
•
Press and hold CANCEL to return to the idle mode.
•
Press /CID to move the cursor to the left or /DIR to the right.
•
Press the SAVE softkey to save, then the screen shows the
7.
saved directory.
Press CANCEL to exit to the previous menu.
8.
Answering sys
Directory
Call log
Review
Add contact
Speed dial
ENTER NUMBER
PAUSENEXT
ENTER NAME
_
BACKSAVE
SELECT
SELECT
_
45
Telephone operation
Character chart
Use the dialing keys and the chart below to enter a name (up to 15 characters).
Each press of a particular key causes the characters to be displayed in the
following order:
Number key
11#
2ABC2abc
3DEF3def
4GHI4ghi
5JKL5jkl
6MNO 6m no
7PQRS7pqrs
8TUV8tuv
9WXYZ9wxyz
00
TONE
#space
123456789
*
Characters by number of key presses
,
,-.&
?!/()@
When entering a name in the directory, the rst letter of each word is
automatically capitalized.
46
Telephone operation
Review the directory
Entries are sorted alphabetically.
To review the directory:
Using the handset:
Press when the handset is not in use.
1.
-OR-
Press the MENU softkey when the handset is not in
use. Press or to select DIRECTORY and then
press the SELECT softkey. Press the SELECT softkey
to select Review.
Press or to browse.
2.
Using the telephone base:
Press /DIR when the telephone base is not in use.
1.
-OR-
Press the MENU softkey when the telephone base
is not in use. Press /CIDor /DIR to select Directory
and then press the SELECT softkey. Press the
SELECT softkey to select Review.
Press /CIDor /DIR to browse.
2.
Alphabetical search
To start an alphabetical search:
Follow the steps in Review the directory above to enter the directory.
1.
Use the dialing keys to enter the letters associated with the name. For
2.
example, if you have name entries Jenny, Jessie, Kristen and Laura
in your directory, press 5 (JKL) once to see Jenny, twice to see Jessie,
three times to see Kristen, or four times to see Laura. If there is no name
entry matching your search, the next closest match in alphabetical order
appears. If necessary, press or on the handset or /CIDor /DIR on
the telephone base to browse.
DIRECTORY
Review
Add contact
Speed dial
BACK
Review
Add contact
Speed dial
SELECT
SELECT
Dial a directory entry
Using the handset:
Search for the desired entry in the directory (see Review the directory or
1.
Alphabetical search above).
Press , or .
2.
Using the telephone base:
Search for the desired entry in the directory (see Review the directory or
1.
Alphabetical search above).
Press LINE 1 or LINE 2.
2.
47
Telephone operation
Edit a directory entry
Using the handset:
Search for the desired entry in the directory (see Review the directory or
1.
Alphabetical search on page 47).
When the desired entry appears, press the EDIT softkey. The screen
2.
shows EDIT NUMBER.
Use the dialing keys (0-9) to edit the number.
3.
Press OFF to backspace and erase a digit.
•
Press and hold OFF to return to the idle mode.
•
Press to move the cursor to the left or to the right.
•
Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).
•
Press the NEXT softkey to move to the name. The screen shows
4.
EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
5.
Press OFF to backspace and erase a character.
•
Press and hold OFF to return to idle mode.
•
Press on the handset to move the cursor to the left or to the right.
•
Press the SAVE softkey on the handset to save, then the screen shows
6.
the edited directory.
Press OFF to exit to the previous menu.
7.
Using the telephone base:
Search for the desired entry in the directory (see Review the directory or
1.
Alphabetical search on page 47).
When the desired entry appears, press the EDIT softkey. The screen
2.
shows EDIT NUMBER.
Use the dialing keys (0-9) to edit the number.
3.
Press CANCEL to backspace and erase a digit.
•
Press and hold CANCEL to return to the idle mode.
•
Press /CID to move the cursor to the left or /DIR to the right.
•
Press the PAUSE softkey to insert a dialing pause (a p appears).
•
Press the NEXT softkey to move to the name. The screen shows
4.
EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
5.
Press CANCEL to backspace and erase a character.
•
Press and hold CANCEL to return to the idle mode.
•
Press /CID to move the cursor to the left or /DIR to the right.
•
Press the SAVE softkey to save, then the screen shows the edited directory.
6.
Press CANCEL to exit to the previous menu.
7.
48
Telephone operation
Delete a directory entry
You can delete a directory entry using a handset or the telephone base. Once
a directory entry is deleted, it cannot be retrieved.
To delete an entry:
Search for the desired entry in the directory (see Review the directory or
1.
Alphabetical search on page 47).
When the desired entry appears, press the DELETE softkey. The screen
2.
then shows the next alphabetical entry in the directory.
49
Telephone operation
Store a speed dial entry
You can store up to 10 directory entries in the speed dial
directory. The speed dial entries are shared by all system
handsets and telephone base.
Using the handset:
Press the MENU softkey when the handset is not
1.
in use.
Press or to select DIRECTORY, then press the
2.
SELECT softkey.
Press or to select Speed dial, then press the
3.
SELECT softkey. The screen shows a list from
1:<empty> to 0:<empty>.
Press or to select the desired speed dial location,
4.
then press the REPLACE softkey. The screen shows
the directory listed in chronological order.
Press or to browse and select the desired
5.
entry, then press the ASSIGN softkey to conrm
your selection.
Using the telephone base:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Directory, then press
2.
the SELECT softkey.
Press /CIDor /DIR to select Speed dial, then press
3.
the SELECT softkey. The screen shows a list from
1:<empty> to 0:<empty>.
Press /CIDor /DIR to select the desired speed
4.
dial location, then press the REPLACE softkey.
The screen
shows the directory listed in
chronological order.
Press /CIDor /DIR to browse and select the desired
5.
entry, then press the ASSIGN softkey to conrm
your selection.
DIRECTORY
Review
Add contact
Speed dial
BACK
1:<empty>
2:<empty>
3:<empty>
DELETE
1:VTech
2:<empty>
3:<empty>
DELETE
Review
Add contact
Speed dial
1:<empty>
2:<empty>
DELETEREPLACE
800-595-9511
1:VTech
2:<empty>
DELETE
SELECT
SPEED DIAL
REPLACE
VTech
800-595-9511
ASSIGN
SPEED DIAL
REPLACE
SELECT
SPEED DIAL
VTech
ASSIGN
SPEED DIAL
REPLACE
50
Telephone operation
Review the speed dial directory
Using the handset:
Press the MENU softkey when the handset is not
1.
in use.
Press or to select DIRECTORY, then press the
2.
SELECT softkey.
Press or to select Speed dial, then press the
3.
SELECT softkey.
Press or to browse.
4.
Using the telephone base:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Directory, then press
2.
the SELECT softkey.
Press /CIDor /DIR to select Speed dial, then press
3.
the SELECT softkey.
Press /CIDor /DIR to browse.
4.
Dial a speed dial entry
Using the handset:
When the handset is not in use, press and hold the assigned number of
1.
the desired speed dial entry.
Press , or .
2.
Using the telephone base:
When the telephone base is not in use, press and hold the assigned
1.
number of the desired speed dial entry.
Press LINE 1 or LINE 2.
2.
DIRECTORY
Review
Add contact
Speed dial
BACK
Review
Add contact
Speed dial
SELECT
SELECT
51
Telephone operation
Edit a speed dial entry
Using the handset:
When the handset is not in use, press and hold the assigned number of
1.
the desired speed dial entry.
When the desired entry appears, press the EDIT softkey. The screen
2.
shows EDIT NUMBER.
Use the dialing keys (0-9) to edit the number.
3.
Press OFF to backspace and erase a digit.
•
Press and hold OFF to return to the idle mode.
•
Press to move the cursor to the left or to the right.
•
Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).
•
Press the NEXT softkey to move to the name. The screen shows
4.
EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
5.
Press OFF to backspace and erase a character.
•
Press and hold OFF to return to idle mode.
•
Press on the handset to move the cursor to the left or to the right.
•
Press the SAVE softkey to save, then the screen shows the edited entry.
6.
Press OFF to exit to the idle mode.
7.
Using the telephone base:
When the telephone base is not in use, Press and hold the assigned
1.
number of the desired speed dial entry.
When the desired entry appears, press the EDIT softkey. The screen
2.
shows EDIT NUMBER.
Use the dialing keys (0-9) to edit the number.
3.
Press CANCEL to backspace and erase a digit.
•
Press and hold CANCEL to return to the idle mode.
•
Press /CID to move the cursor to the left or /DIR to the right.
•
Press the PAUSE softkey to insert a dialing pause (a p appears).
•
Press the NEXT softkey to move to the name. The screen shows
4.
EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
5.
Press CANCEL to backspace and erase a character.
•
Press and hold CANCEL to return to the idle mode.
•
Press /CID to move the cursor to the left or /DIR to the right.
•
Press the SAVE softkey to save, then the screen shows the edited entry.
6.
Press CANCEL to exit to the idle mode.
7.
52
Telephone operation
Reassign a speed dial entry
You can reassign a speed dial entry using a handset or the telephone base.
To edit an entry:
Search for the desired entry in the speed dial directory (see Review the
1.
speed dial directory on page 51).
When the desired entry appears, press the REPLACE softkey. The screen
2.
shows the directory listed in chronological order.
Press or on the handset or /CIDor /DIR on the telephone base to
3.
browse and select another desired entry, then press the ASSIGN softkey
to conrm your selection.
Press OFF on the handset or CANCEL on the telephone base to exit to
4.
the previous menu.
Delete a speed dial entry
You can delete a speed dial entry using a handset or the telephone base.
Once a speed dial entry is deleted, it cannot be retrieved.
To delete an entry:
Search for the desired entry in the speed dial directory (see Review the
1.
speed dial directory on page 51).
When the desired entry appears, press the DELETE softkey. The screen
2.
then shows the speed dial directory.
53
Telephone operation
About caller ID
This product supports caller ID services provided by most telephone service
providers. Depending on your service subscription, you may see the caller’s
number, or the caller’s name and number that are sent by the telephone
service provider after the rst or second ring. Caller ID allows you to see the
name, number, date and time of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the
caller before answering the telephone, even while on another call.
It may be necessary to change your telephone service to use this feature.
Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate services (you may
•
need to combine these services).
You have only caller ID service, or only call waiting service.
•
You do not subscribe to caller ID or call waiting services.
•
There are fees associated with caller ID services. In addition, services may
not be available in all areas.
This product can provide information only if both you and the caller are in
areas offering caller ID service and if both telephone service providers use
compatible equipment. The time and date are sent by the telephone service
provider along with the call information.
Caller ID information may not be available for every incoming call. Callers
may intentionally block their names and/or telephone numbers. To view call
log entries with numbers between 16 and 24 digits, you must save the entry
to the directory (see page 58).
You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to either caller ID or combined
caller ID with call waiting service.
54
Telephone operation
1
1
Caller ID history
If you subscribe to caller ID service provided by your telephone service
provider, information about each caller will appear after the rst or second
ring. If you answer a call before the caller information appears on the screen,
it is not saved in the call log.
The call log stores up to 50 entries. Each entry has up to 24 digits for the
•
phone number and 15 characters for the name. If the phone number has
more than 15 digits, only the last 15 digits appear. If the name has more
than 15 characters, only the rst 15 characters are shown and saved in the
call log.
You can review, redial, and copy an entry into the directory.
•
Entries appear in reverse chronological order.
•
When the call log is full, the oldest entry is deleted to make room for new
•
incoming call information.
L1)X Missed and/or L2)X Missed displays when there are new call log
•
entries (including missed and unreviewed calls).
Call log empty shows when there are no records in the call log.
•
Only one handset or the telephone base can review the call log at a time. If
•
a handset tries to enter the call log while another handset or the telephone
base is already in it, its screen shows Not available at this time.
If the phone number has more than 24 digits, it will not be saved or shown in
the call log.
Missed calls indicator
When there are unreviewed calls in the call log, the
corresponding line message,
shows on the handset and the telephone base.
Each time you review a call log entry marked NEW, the
number of missed calls decreases by one.
When you have reviewed all the missed calls, the missed
calls indicator no longer shows.
If you do not want to review the missed calls one by one,
press and hold OFFon the handset or CANCEL on the
telephone base to erase the missed calls indicator. All the
entries are then considered old and kept in the call log.
L1)X Missed or L2)X Missed
55
Handset
,
L1)X Missed
L2)X Missed
12:45am 12/31
800-595-9511
12:45am 12/31
DELETESAVE
MENU
VTech
NEW
Telephone operation
Memory match
When the incoming telephone number matches exactly a telephone number
in your directory, the name on the screen matches the corresponding name in
your directory.
For example, if Linda Jones calls, her name appears as Linda if this is how
you entered it into your directory.
The number shown in the call log is in the format sent by the telephone
service provider. The telephone service provider usually delivers ten-digit
phone numbers (area code plus phone number). If the telephone number
of the caller does not exactly match a number in your directory, the name
appears as it is delivered by the telephone ser vice provider. For example if the
telephone service provider includes the area code but your directory number
does not, the name appears as delivered by the telephone service provider.
Review the call log
Using the handset:
Press CID when the handset is not in use.
1.
Press or to browse.
2.
-OR-
Press the MENU softkey when the handset is not
1.
in use.
Press or to select CALL LOG, then press the
2.
SELECT softkey.
Press
3.
4.
the SELECT softkey
Press or to browse.
to select Review.
Using the telephone base:
Press /CID when the telephone base is not in use.
1.
Press /CIDor /DIR to browse.
2.
-OR-
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Call log, then press the
2.
SELECT softkey.
Press
3.
4.
the SELECT softkey to
Press /CIDor /DIR to browse.
The name (if available), telephone number, date and time of all incoming
•
calls are shown on the screen.
You hear a double beep when you have reached the beginning or end of the
•
call log.
select Review.
CALL LOG
BACK SELECT
CALL LOG
Review
Del all calls
BACK
SELECT
Directory
Call log
Page all HS
SELECT
Review
Delete all calls
SELECT
56
Telephone operation
Make a call log entry ready to dial
Although the call log entries received have 10 digits (the
area code plus the seven-digit number), in some areas,
you may need to dial only the seven digits, 1 plus the
seven digits, or 1 plus the area code plus the seven
digits. You can change the number of digits that you dial
from the call log and store to the directory.
While reviewing the call log, press # repeatedly to show
different dialing options for local and long distance
numbers before dialing or saving the telephone number in
the directory.
Press 1 repeatedly if you need to add or remove 1 in
front of the telephone number before dialing or saving it in
the directory.
When the number is shown in the correct format for dialing, press
, or on the handset; or LINE 1 or LINE 2 on the telephone base to
call the number.
Dial a call log entry
Using the handset:
Search for the desired entry in the call log (see Review the call log on
1.
page 56).
When the desired entry appears and is in the correct format for dialing,
2.
press , or to dial the entry.
Using the telephone base:
Search for the desired entry in the call log (see Review the call log on
1.
page 56).
When the desired entry appears and is in the correct format for dialing,
2.
press LINE 1 or LINE 2 to dial the entry.
800-595-9511
1-800-595-9511
595-9511
1-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
57
Telephone operation
Save a call log entry to the directory
Using the handset:
Select a desired entry in the call log (see Review the call log on page 56).
1.
When the desired entry appears, press the SAVE softkey. The screen
2.
shows EDIT NUMBER.
Use the dialing keys (0-9) to edit the number.
3.
Press OFF to backspace and erase a digit.
•
Press and hold OFF to return to the idle mode.
•
Press to move the cursor to the left or to the right.
•
Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).
•
Press the NEXT softkey to move to the name. The screen displays
4.
EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
5.
Press OFF to backspace and erase a character.
•
Press and hold OFF to return to the idle mode.
•
Press to move the cursor to the left or to the right.
•
Press the SAVE softkey, then the screen shows the saved directory.
6.
Press OFF to exit to the previous menu.
7.
Using the telephone base:
Select a desired entry in the call log (see Review the call log on page 56).
1.
When the desired entry appears, press the SAVE softkey. The screen
2.
shows EDIT NUMBER.
Use the dialing keys (0-9) to edit the number.
3.
Press CANCEL to backspace and erase a digit.
•
Press and hold CANCEL to return to the idle mode.
•
Press /CID to move the cursor to the left or /DIRto the right.
•
Press the PAUSE softkey to insert a dialing pause (a p appears).
•
Press the NEXT softkey to move to the name. The screen displays
4.
EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
5.
Press CANCEL to backspace and erase a character.
•
Press and hold CANCEL to return to the idle mode.
•
Press /CID to move the cursor to the left or /DIR to the right.
•
Press the SAVE softkey, then the screen shows the saved directory.
6.
Press CANCEL to exit to the previous menu.
7.
If you try to save a call log entry to the director y that is already saved in
•
the directory, the telephone base or handset shows Already saved.
If you try to save a call log entry without caller ID information, the telephone
•
base or handset shows Unable to save.
58
Telephone operation
Delete from the call log
You can use a handset or the telephone base to delete from the call log.
To delete a single entry:
Select a desired entry in the call log (see Review the call log on page 56).
1.
When the desired entry appears, press the DELETE softkey. The screen
2.
shows the previous call log entry.
To delete all entries:
Using the handset:
Press the MENU softkey when the handset is not
1.
in use.
Press or to select Call log, then press the
2.
SELECT softkey.
Press or to select Del all calls, then press the
3.
SELECT softkey. The screen shows Delete all calls?
Press the YES softkey to delete or press the NO
4.
softkey to exit to the previous menu.
Using the telephone base:
Press the MENU softkey when the telephone base is
1.
not in use.
Press /CIDor /DIR to select Call log and then press
2.
the SELECT softkey.
Press /CIDor /DIR to select Del all calls, then
3.
press the SELECT softkey. The screen shows
Delete all calls?
Press the YES softkey to delete or press the NO
4.
softkey to exit to the previous menu.
CALL LOG
Review
Del all calls
BACK
SELECT
Delete all
calls?
YES NO
Review
Del all calls
SELECT
Delete all
calls?
YESNO
Call log display screen messages
DisplaysWhen
Private name
Private number
Private caller
Unknown name
Unknown number
Unknown caller
Long distance OR
L(before the caller’s number)
The caller is blocking the name.
The caller is blocking the telephone number.
The caller is blocking the name and number.
This caller’s name is unavailable.
This caller’s number is unavailable.
No information is available about this caller.
It is a long distance call.
59
Answering system operation
Answering system operation
Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left on your
telephone service provider’s voicemail (fees may apply). Your telephone’s
built-in answering system messages and voicemail messages are separate.
Each alerts you to new messages differently.
If the 1 icon and a line number appear on the handset and telephone
•
base, your telephone service provider is indicating that it has new voicemail
for you. To listen to your voicemail, you typically dial an access number
provided by your telephone service provider, followed by a security code
or PIN.
If the /MAILBOX LINE 1or /MAILBOX LINE 2 button on the
•
telephone base ashes, your digital answering system has new messages
for you. To listen to the messages, press the ashing mailbox button.
Some telephone service providers bundle or combine multiple services like
voicemail and call waiting, so you may not be aware that you have voicemail.
To check what services you have and how to access them, contact your
telephone service provider.
You can use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers. To
learn how to program your voicemail settings, contact your telephone service
provider. If you are on a call, or if the answering system is busy recording
a message and you receive another call, the second caller can leave a
voicemanil message by following the instructions below.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six
rings, set your answering system to answer after four rings. Some voicemail
providers may program the delay before answering calls in seconds instead of
rings; in this case, allow six seconds per ring when determining the appropriate
setting.
Message capacity
The answering system of line 1 and line 2 can each record and store up to
99 messages. Each message can be up to four minutes in length. The total
storage capacity of each telephone line for the announcement, messages
and memos is approximately 14 minutes. The actual recording time depends
on individual message characteristics. Messages remain available for replay
until you delete them.
60
Answering system operation
New message indication
When there are new messages on the answering system
of line 1, L1)X New Msgs and 1 display on the handset
and 1 on the telephone base. /MAILBOX LINE 1
ashes on the telephone base.
When there are new messages on the answering system
of line 2, L2)X New Msgs and 2 display on the handset
and telephone base. /MAILBOX LINE 2 ashes on
the telephone base.
When there are new messages on the answering
system of both line 1 and line 2, L1)X New Msgs,
L2)X New Msgs and
12 on the telephone base. /MAILBOX LINE 1 and
1
display on the handset and
2
L1) X New Msgs
L2) X New Msgs
12:45pm 12/31
BACK
1 2
L1) X New Msgs
L2) X New Msgs
12:45pm 12/31
BACKSELECT
/MAILBOX LINE 2 ash on the telephone base.
Call intercept
If you want to talk to the caller who is leaving a message on line 1, press
on the handset or press LINE 1 on the telephone base.
If you want to talk to the caller who is leaving a message on line 2, press
on the handset or press LINE 2 on the telephone base.
SAVE
1
2
61
Answering system operation
Message playback
If you have new messages, the telephone plays only the new messages
(oldest rst). If there are no new messages, the telephone plays back all
messages (oldest rst).
When playback begins, you hear the total number of messages followed by
the day and time of the message. After the last message, the telephone
announces,
To play messages using the telephone base:
Press /MAILBOX LINE 1for line 1 or /MAILBOX LINE 2 for line 2
1.
to listen to messages.
Options during playback:
•
•
•
/REPEAT twice to listen to the previous message.
•
to the next message.
•
line 2 to stop listening to messages.
•
To play messages using the handset:
Press the MENU softkey when the handset is not in use.
1.
Press the SELECT softkey to select ANSWERING SYS.
2.
Press or to select Mailbox 1 or Mailbox 2. Press the SELECT softkey.
3.
Press or to select Play messages, then press the SELECT softkey.
4.
Options during playback:
•
•
•
to the previous message.
•
next message.
•
•
“End of messages.”
Press /VOL/ to adjust the speaker volume.
Press /SKIP to skip to the next message.
Press /REPEAT to repeat the message currently playing. Press
Press X/DELETE to delete the current message. The system advances
Press /MAILBOX LINE 1for line 1 or /MAILBOX LINE 2 for
Press CANCEL to exit to the previous menu.
Press /VOL/ to adjust the speaker volume.
Press 6 to skip to the next message.
Press 4 to repeat the message currently playing. Press 4 twice to listen
Press 3 to delete the current message. The system advances to the
Press 5 to stop.
Press the BACK softkey to exit to the previous menu.
When the memory of the answering system is full on line 1 or line 2, the
•
corresponding line message, L1)Ans Sys Full or L2)Ans Sys Full, displays
on both the handset and the telephone base. Delete some messages to
make room for new messages.
You can only delete old messages, which are messages you have played.
•
62
Answering system operation
Delete all messages
To delete all old messages with the telephone base:
Press
1.
2.
3.
-OR-
1.
2.
3.
4.
To delete all old messages with the handset:
1.
2.
3.
4.
5.
X/DELETE
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2, then press the
SELECT softkey.
The telephone base shows Delete all old messages? Press the YES
softkey to conrm your selection or press the NO softkey to return to the
previous menu.
Press the MENU softkey when the telephone base is not in use.
SELECT softkey to select Answering sys.
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2, then press the
SELECT softkey.
Press the SELECT softkey to select Delete all old.
The telephone base shows Delete all old messages? Press the YES
softkey to conrm your selection or press the NO softkey to return to the
previous menu.
Press the MENU softkey when the handset is not in use.
Press the SELECT softkey to select ANSWERING SYS.
Press or to select Mailbox 1 or Mailbox 2, then press the
SELECT softkey.
Press or to select Delete all old, then press the SELECT softkey.
The handset shows Delete all old messages? Press the YES softkey
to conrm your selection or press the NO softkey to return to the
previous menu.
when the telephone base is not in use.
Press the
63
Answering system operation
Record and play memos
Memos are your own recorded messages used as reminders for yourself
or others who use the same answering system. You can record your own
memos using the handset or telephone base. Playback and delete them the
same way as incoming messages.
Record a memo using the telephone base:
Press
1.
Press the SELECT softkey to select Memo.
2.
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2, then press the
3.
SELECT softkey.
The telephone base announces,
4.
you are done.”
telephone base. Press 5 or the STOP softkey when nished recording.
The telephone base announces,
-OR-
Press the MENU softkey when the telephone base is not in use.
1.
Press the SELECT softkey to select Answering sys.
2.
Press /CIDor /DIR to select Mailbox 1 or Mailbox 2, then press the
3.
SELECT softkey.
Press /CIDor /DIR to select Record memo, then press the
4.
SELECT softkey.
The telephone base announces,
5.
you are done.”
telephone base. Press 5 or the STOP softkey when nished recording.
The telephone base announces,
/REC while the telephone base is not in use.
•
“Record after the tone. Press 5 when
After the tone, speak towards MIC (microphone) of the
“Recorded.”
“Record after the tone. Press 5 when
After the tone, speak towards the microphone MIC of the
“Recorded.”
Record a memo using the handset:
Press the MENU softkey when the handset is not in use.
1.
Press or to select ANSWERING SYS, then press the SELECT softkey.
2.
Press or to select Mailbox 1 or Mailbox 2. Press the SELECT softkey.
3.
Press or to select Record memo, then press the SELECT softkey.
4.
The handset announces,
5.
done.”
After the tone, speak towards the microphone of the handset.
Press 5 or the STOP softkey when nished recording. The handset
6.
announces,
•
is full.
•
•
“Recorded.”
“Memory is full” is announced if you record a memo when the memory
Each memo can be up to four minutes in length.
Memos shorter than one second are not recorded.
“Record after the tone. Press 5 when you are
64
Answering system operation
Remote access
A two-digit security code is required to access the answering system
remotely from any touch tone telephone. The preset code is 19. See
Remote access code on page 27 to change the code.
Dial your telephone number from any touch tone telephone.
1.
When the system plays your announcement, enter the two-digit
2.
security code.
Once the new messages have played, you can also enter one of the
3.
following remote commands.
CommandFunction
1Play all messages.
2Play only new messages.
3Delete the current message (during playback).
33Delete all old messages.
4Repeat the current message (during playback).
5Stop.
*5Hear a list of remote commands.
6Skip to the next message (during playback).
*7Record a new announcement.
8End the call.
0Turn the answering system on or off.
Hang up or press 8 to end the call.
4.
If you do not press any key after you enter the remote access code, all new
•
messages play. If there are no new messages, all old messages play.
Once the new messages have played, the telephone announces the help
•
menu options. If you do not press any key within 20 seconds, the remote
access call automatically disconnects.
When the answering system is turned off, the telephone answers after
•
10 rings, and announces, “Please enter your remote access code.”
When the memory is full, the answering system answers incoming
•
calls after 10 rings and announces, “Memory is full. Enter the remote
access code.”
65
Appendix
Appendix
Screen display messages
Already saved
Base is calling
Call log empty
Calling base
Calling handset
(for models with one handset)
Calling handset X
(for models with two or more handsets)
Charging
Directory empty
Directory is full
Ended
Handset is calling
(for models with one handset)
Handset X is calling
(for models with two or more handsets)
Other handset is calling
(for models with two or more handsets)
Intercom
Intercom ended
L1)X Missed
L2)X Missed
L1)Ans Sys Full
L2)Ans Sys Full
L1)IN USE
L2)IN USE
L1)X New Msg(s)
L2)X New Msg(s)
The telephone number entered is already
stored in the directory.
Telephone base is calling.
There are no call log entries.
A system handset is calling the
telephone base.
Another system handset or the telephone base
is calling a system handset.
The system handset with low battery
is recharging.
There are no directory entries.
The directory is full.
You have just ended a call.
The telephone base is called by a
system handset.
A system handset is called by another
system handset.
A system handset or the telephone base is on
an intercom call.
You have just ended an intercom call.
There are unreviewed calls in your call log on
line 1.
There are unreviewed calls in your call log on
line 2.
Answering system of line 1 is full.
Answering system of line 2 is full.
Line 1 is in use.
Line 2 is in use.
There are new voicemail messages from your
telephone service provider on line 1.
There are new voicemail messages from your
telephone service provider on line 2.
66
Appendix
Screen display messages (continued)
L1)NO LINE
L2)NO LINE
Line 1 Incoming call
Line 2 Incoming call
Microphone ON
Microphone off
No signal, call ended
Not available at this time
Out of range OR
no power at base
Paging all handsets
**Paging**
Place handset in charger
Ringer muted
Saved
Unable to call try again
Unable to save
There is no telephone line connected on line 1.
There is no telephone line connected on line 2.
There is an incoming call on line 1.
There is an incoming call on line 2.
MUTE is turned off and the person on the
other end can hear you.
You have turned off the handset microphone.
The other party cannot hear you but you can
hear the other party.
Communication between the system handset
and telephone base is lost during a call.
One system handset or the telephone base is
already viewing the call log or directory and
another handset/telephone base attempts to
review it.
The system handset cannot communicate with
the telephone base. Check the telephone base
power connection or move closer.
The telephone base is paging handset(s).
The system handset is paged.
The battery is very low. Place the system
handset in the telephone base for recharging.
The ringer is muted temporarily during an
incoming call.
Your selection has been saved.
You try to make an intercom call but the system
handset/telephone base you are calling is in
the directory, in the call log, on an outside call,
or the system handset is out of range.
You try to save a caller ID entry with no name
or number.
67
Appendix
Handset and telephone base indicators
Handset lights
On when the handset speakerphone is in use.
CHARGE
Telephone base lights
LINE 1
LINE 2
/ON/OFF LINE 1
/ON/OFF LINE 2
/MAILBOX LINE 1
/MAILBOX LINE 2
On when the handset is charging in the telephone base.
On when line 1 is in use.
Flashes quickly when there is an incoming call on line 1
or another telephone sharing line 1 is in use.
Flashes slowly when a call on line 1 is on hold.
On when line 2 is in use.
Flashes quickly when there is an incoming call on line 2
or another telephone sharing line 2 is in use.
Flashes slowly when a call on line 2 is on hold.
On when the answering system of line 1 is turned on.
On when the answering system of line 2 is turned on.
Flashes when there are new messages in the mailbox
of line 1.
Flashes when there are new messages in the mailbox
of line 2.
68
Appendix
1
1
1
1
1
1
1
2
Handset screen icons
Handset battery is charging (animated displayed).
Becomes solid when the battery is fully charged.
Flashes when the battery is low and needs charging.
1
2
1
Line 1 is in use.
Line 2 is in use.
Handset ringer of line 1 is turned off.
2
1
2
1
2
1
2
1
2
1
2
AnS1
ON
AnS
ON
2
AnS1
ON
2
NEW
MUTE
Handset ringer of line 2 is turned off.
Handset ringers of line 1 and line 2 are turned off.
New voicemail received on line 1 from the telephone
service provider.
New voicemail received on line 2 from the telephone
service provider.
New voicemail received on lines 1 and 2 from the telephone
service provider.
New answering system message(s) on line 1.
New answering system message(s) on line 2.
New answering system messages on lines 1 and 2.
Answering system of line 1 is turned on.
Answering system of line 2 is turned on.
Answering systems of line 1 and line 2 are turned on.
Speakerphone is in use.
New missed call(s) in call log.
Microphone is muted.
69
Appendix
1
1
1
1
1
1
Telephone base screen icons
1
2
1
2
112
1
2
112
1
2
12
NEW
MUTE
Line 1 is in use.
Line 2 is in use.
Handset ringer of line 1 is turned off.
Handset ringer of line 2 is turned off.
Handset ringers of lines 1 and 2 are turned off.
New voicemail received on line 1 from the telephone
service provider.
New voicemail received on line 2 from the telephone
service provider.
New voicemail received on lines 1 and 2 from the telephone
service provider.
New answering system message(s) on line 1.
New answering system message(s) on line 2.
New answering system messages on lines 1 and 2.
New missed call(s) in call log.
Microphone is muted.
70
Appendix
Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully
charged, you can expect the following performance:
OperationOperating time
While in handset use (talking*)Up to 10 hours
While in speakerphone mode (talking*)Up to seven hours
While not in use (standby**)Up to 10 days
*Operating times vary depending on your actual use and the age of the battery.
**Handset is not charging or in use.
The battery needs charging when:
A new battery is installed in the handset.
•
The handset beeps every minute while on a call.
•
The handset beeps and Low battery displays on the handset.
•
Place in charger displays on the handset.
•
A battery is properly installed and the screen is blank.
•
CAUTION:
To reduce the risk of re or injury, read and follow these instructions:
Use only the battery(ies) provided or equivalent. To order a replacement, visit our
•
website at
www.vtechcanada.com or dial 1 (800) 267-7377.
Do not dispose of the battery(ies) in a re. Check with local waste management
•
codes for special disposal instructions.
Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may
•
cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit with
•
conductive materials.
Charge the battery(ies) provided with or identied for use with this product only in
•
accordance with the instructions and limitations specied in this manual.
Observe proper polarity orientation between the battery and metallic contacts.
•
To prevent re or shock hazard, do not expose this product to water or any type
•
of moisture.
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
71
Appendix
Expand your telephone system
The handset provided with your telephone system is pre-registered as
HANDSET. Additional handsets registered to the telephone system are
assigned in sequential order. If you register another new handset to your
telephone system, the new registered handset is assigned HANDSET 2.
This telephone system accommodates up to 12 handsets.
Add and register a handset (optional)
You can add new handsets (DS6101, purchased separately) to your
telephone system, but each handset must be registered with the telephone
base before use. When rst purchased, each expansion handset shows
Press [HOLD] on base for 4 sec, then press [#] on handset
need to charge the handset before registering to the telephone base. For
more details on battery charging, see the table on page 5.
To register a handset:
Place the unregistered handset in the telephone base. If Press [HOLD]
1.
on base for 4 sec, then press [#] on handset does not appear on the
handset screen after a few seconds, remove the handset and place it in
the telephone base again.
Press and hold HOLD on the telephone base for about four seconds
2.
until the telephone base displays Registering handset, then, while
the handset is still in the telephone base, press # on the handset. The
handset shows Registering...Please wait and it takes up to 60 seconds
to complete the registration. The handset and the telephone base show
HANDSET X Registered (X represents the handset number assigned)
and you hear a beep when the registration completes.
. You may
HOLD
#
If the registration fails, the handset shows Registration failed. To reset the
•
handset, remove the handset from the telephone base and place it back in.
Try the registration process again.
You cannot register a handset if any other system handset is in use.
•
72
Appendix
Replace a handset
If you want to replace a handset or re-assign the designated handset number
of a registered handset, you must deregister all the handsets and then
individually register each handset.
To make deregistration easier, read all of the instructions on this page before
you begin.
To deregister all handsets:
Remove any handset from the telephone base. Press and hold HOLD on
1.
the telephone base for about 10 seconds until the telephone base displays
Deregister all handsets?
Press the YES softkey.
2.
The deregistration process takes about 10 seconds to complete. All
3.
handsets show Press [HOLD] on base for 4 sec, then press [#] on handset when the deregistration completes.
If deregistration fails, you may need to reset the telephone and try again.
To reset:
Pick up the registered handset and then press or .
1.
Press OFF and then place the handset back in the telephone base.
2.
-OR-
Unplug the power adapter from the telephone base, then plug it back in.
1.
You cannot deregister a handset if any system handset or telephone base is
in use.
73
Appendix
Troubleshooting
If you have difculty with your telephone, please try the suggestions below.
For Customer Service, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial
1 (800) 267-7377.
My telephone does not work at all.
Make sure the battery is installed and charged correctly (page 4-5). For optimum
•
daily performance, return the handset to the telephone base after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a
•
wall switch.
Make sure the telephone line cord is plugged rmly into the telephone base and the
•
telephone wall jack.
Unplug the electrical power to the telephone base. Wait for approximately 15
•
seconds, then plug it back in. Allow up to one minute for the cordless handset and
telephone base to synchronize.
Charge the battery in the handset for up to 16 hours.
•
If the batter y is completely depleted, it can take up to 10 minutes to charge the
•
handset before Low battery appears on the screen (page 5).
Remove and re-insert the battery. If that still does not work, it may be necessary to
•
purchase a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working
•
telephone. If the other telephone does not work, the problem is probably in the
wiring or the local service. Call the telephone service provider.
There is no dial tone.
First, try all the above suggestions.
•
Move the handset closer to the telephone base. It may be out of range.
•
The telephone line cord may be malfunctioning. Install a new telephone line cord.
•
Disconnect the telephone base from the telephone wall jack and connect a different
•
telephone. If there is no dial tone on this telephone either, the problem is in your
wiring or local service. Contact your telephone service provider.
I cannot dial out.
First, try all the above suggestions.
•
Make sure there is a dial tone before dialing. It is normal if the handset takes a
•
second or two to synchronize with the telephone before producing a dial tone. Wait
an extra second before dialing.
If the other telephones in your home are having the same problem, the problem is
•
in the wiring or local service. Contact your telephone service provider (charges
may apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial
•
from another room in your home with less background noise.
74
Appendix
Troubleshooting
Low battery shows on handset screen.
Place the handset in the telephone base for recharging.
•
Remove and reinstall the battery and use it until fully depleted, then recharge the
•
handset in the telephone base for up to 16 hours.
If the above measures do not correct the problem, replace the battery.
•
The battery does not charge in the handset or the handset battery does
not accept charge.
Make sure the handset is placed in the telephone base correctly. The CHARGE light
•
on the handset should be on.
Remove and reinstall the battery, then charge for up to 16 hours.
•
If the handset is in the telephone base but the CHARGE light on the handset is not
•
on, refer to The CHARGE light is off in this section (page 75).
If the batter y is completely depleted, it can take up to 10 minutes to charge the
•
handset before Low battery appears on the screen (page 5).
Purchase a new battery. Refer to the Battery section (page 71).
•
The CHARGE light is off.
Clean the charging contacts on the handset and telephone base each month with a
•
pencil eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cord are plugged in correctly and
•
securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up
•
to one minute for the handset and telephone base to reset.
The telephone does not ring when there is an incoming call.
Make sure the handset ringer volume is not set to off or the lowest level (page 14)
•
and the telephone base ringer volume is not set to off or the lowest level (page 19).
Make sure the telephone line cord and power adapter are plugged in properly
•
(page 2-3).
The handset may be too far from the telephone base. Move it closer to the
•
telephone base.
There may be too many extension phones on the telephone line to allow all of them
•
to ring simultaneously. Unplug some of them.
If the other telephones in your home are having the same problem, the problem is in
•
the wiring or local service. Contact your telephone service provider (charges
may apply).
Other electronic products may cause interference to your cordless telephone. Install
•
your telephone as far away as possible from electronic devices such as: wireless
routers, radios, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless
telephones.
75
Appendix
Troubleshooting
Test a working telephone at the telephone wall jack. If another telephone has the
•
same problem, the problem is in the telephone wall jack. Contact your telephone
service provider (charges may apply).
The telephone line cord may be malfunctioning. Install a new telephone line cord.
•
Reinstall the battery and place the handset in the telephone base.
•
Wait for the handset to synchronize with the telephone base. Allow up to one minute
•
for this to take place.
My handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug the
•
telephone base into a different working electrical outlet not controlled by a wall switch.
Move the handset closer to the telephone base. It may be out of range.
•
Reset the telephone base by unplugging the electrical power to the base. Wait for 15
•
seconds and plug it back in again. Allow up to one minute for the cordless handset
and the telephone base to synchronize.
Other electronic products can cause interference to your cordless telephone.
•
Install your telephone as far away from these electronic devices as possible:
wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms,
room monitors, televisions, personal computers, kitchen appliances and other
cordless telephones.
There is interference during a telephone conversation.
My calls fade out when I am using the cordless handset.
The handset may be out of range. Move it closer to the telephone base.
•
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
•
your telephone lines, you must install a DSL lter between the telephone line cord
and the telephone wall jack. The lter prevents noise and caller ID problems caused
by DSL interference. Contact your DSL service provider for more information about
DSL lters.
Appliances or other cordless telephones plugged into the same circuit as the
•
telephone base can cause interference. Try moving the appliance or telephone base
to another outlet.
Other electronic products can cause interference to your cordless telephone. Install
•
your telephone as far away as possible from the following electronic devices: wireless
routers, radios, radio towers, pager towers, cellular telephones, digital telephones,
intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances,
and other cordless telephones.
If your telephone is plugged in with a modem or a surge protector, plug the telephone
•
(or modem/surge protector) into a different location. If this doesn’t solve the problem,
relocate your telephone or modem farther apart from each other, or use a different
surge protector.
The location of your telephone base can impact the performance of your cordless
•
phone. For better reception, install the telephone base in a centralized location within
your home or ofce, away from walls or other obstructions. In many environments,
elevating the telephone base improves overall performance.
76
Appendix
Troubleshooting
Disconnect the telephone base from the telephone wall jack and plug in a corded
•
telephone. If calls are still not clear, the problem is probably in the wiring or local
service. Contact your telephone service provider (charges may apply).
If the other telephones in your home are having the same problem, the problem is
•
in the wiring or local service. Contact your telephone service provider (charges
may apply).
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a different
•
telephone. If you still hear other calls, the problem is probably in the wiring or local
service. Contact your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
•
Registration failed appears on the handset.
Only one handset can be registered at a time. If you have multiple handsets to
•
register, please follow the instructions on page 72 for the rst handset. Once a
handset has been successfully registered, repeat the steps for each handset that
needs to be registered.
Make sure that the telephone base and handset(s) are in idle mode when registering
•
a handset.
Follow the steps on page 80 for the common cure for electronic equipment, then try
•
again to register a handset.
My caller ID features are not working properly.
Caller ID is a subscription service. You must subscribe to this service from your
•
telephone service provider for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
•
Both your and the callers’ telephone service providers must use equipment
•
compatible with the caller ID service.
The caller ID information shows after the rst or second ring.
•
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
•
your telephone lines, you must install a DSL lter between the telephone line cord
and the telephone wall jack. The lter prevents noise and caller ID problems caused
by DSL interference. Contact your DSL service provider for more information about
DSL lters.
77
Appendix
Troubleshooting
The telephone does not receive caller ID or the telephone does not
show caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by your
•
telephone service provider.
The caller may not be calling from an area which supports caller ID.
•
Both your and the caller’s telephone service providers must use equipment
•
compatible with caller ID service.
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
•
your telephone lines, you must install a DSL lter between the telephone line cord
and the telephone wall jack. The lter prevents noise and caller ID problems caused
by DSL interference. Contact your DSL service provider for more information about
DSL lters.
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digits number).
•
If you need to dial something other than 10 digits, see page 57 for instructions on
changing the number.
If you dial seven digits for local calls you may want to use the home area code feature
•
(page 13 and 18).
Out of range OR no power at base shows on the handset screen.
The handset may be out of range. Move it closer to the telephone base.
•
Make sure the power cord is securely plugged into the telephone base. Use a
•
working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
•
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in
the power adapter and reinstall the battery. Place the handset in the telephone base
and allow up to one minute for the handset and telephone base to synchronize.
Other electronic products may prevent your handset and telephone base from
•
communicating with each other. Install your telephone base as far away from
these electronic devices as possible: wireless routers, radios, cellular telephones,
intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless telephones.
An 1 icon and a line number appear on the handset and telephone
base screen and I don’t know why.
Your telephone has voicemail indication that is separate from the built-in answering
•
system. If the 1 icon and a line number appear on the display, your telephone has
received a signal from your telephone service provider that you have a voicemail
message waiting for you to retrieve from them. Contact your telephone service
provider for more information on how to access your voicemail.
78
Appendix
Troubleshooting
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail indication. They
•
are independent features and each alerts you to new messages differently
If you subscribe to voicemail service from your telephone service provider (charges
may apply), contact your telephone service provider for more information on how to
access your voicemail.
The answering system does not answer after the correct number
of rings.
Make sure the answering system is on. When the answering system is on, the
•
ANS ON icon with the corresponding line number(s) should show on the handset
and the corresponding telephone base light(s), /ON/OFF LINE 1 and/or
/ON/OFF LINE 2, should be lit on the telephone base.
If toll saver is selected, the number of rings changes to two when there are new
•
messages waiting (page 26).
If the memor y is full or if the answering system is off, the answering system answers
•
after 10 rings.
In some cases, the answering system is affected by the ringing system used by the
•
telephone service provider.
If you subscribe to voicemail service, change the number of rings so that your
•
answering system answers before your voicemail answers (page 60). To determine
how many rings will activate your voicemail, please contact your telephone service
provider.
If there is a fax machine connected to the same telephone line, try disconnecting the
•
fax machine. If that solves the problem, consult your fax machine documentation for
information on compatibility with the answering system.
(page 60).
The outgoing announcement is not clear.
When recording the announcement, make sure you speak in a normal tone of voice
•
towards the microphone of the handset or the telephone base.
Make sure there is no background noise when recording.
•
The answering system does not record messages.
Make sure the answering system is on.
•
When the answering machine memory is full, it does not record new messages until
•
some old messages are deleted.
If you subscribe to voicemail service, change the number of rings so that your
•
answering system answers before your voicemail answers (page 60). To determine
how many rings will activate your voicemail, please contact your telephone service
provider.
If there is a fax machine connected to the same telephone line, try disconnecting the
•
fax machine. If that solves the problem, consult your fax machine documentation for
information on compatibility with the answering system.
79
Appendix
Troubleshooting
The messages on the answering system are very difcult to hear.
Press /VOL on the handset or telephone base to increase the speaker volume.on the handset or telephone base to increase the speaker volume.
•
The messages on the answering system are incomplete.
If a caller leaves a very long message, part of it may be lost when the answering
•
system disconnects the call after four minutes.
If the memor y on the answering system becomes full during a message, the
•
answering system stops recording and disconnects the call.
If the caller’s voice is very soft, the answering system may stop recording and
•
disconnect the call.
The answering system does not respond to remote commands.
Make sure your remote access code is correct (page 27).
•
Make sure you are calling from a touch-tone telephone. When dialing a number,
•
there should be tones. If there are clicks, then it is not a touch-tone telephone and
cannot activate the answering system.
The answering system may not detect the remote access code when your
•
announcement is playing. Wait until the announcement is over before entering
the code.
There may be interference on the telephone line you are using. Press the dial pad
•
keys rmly when dialing.
Common cures for electronic equipment.
If the telephone is not responding normally, put the cordless handset in the
•
telephone base. If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base.
•
Disconnect the battery on the cordless handset.
•
Wait a few minutes before connecting power to the telephone base.
•
Reinstall the battery and place the cordless handset in the telephone base .
•
Wait for the cordless handset to synchronize with the telephone base. Allow up to
•
one minute for this to take place.
80
Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of re, electric shock and injury, including the following:
Read and understand all instructions.
1.
Follow all warnings and instructions marked on the product.
2.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
3.
Use a damp cloth for cleaning.
Do not use this product near water.
4.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
5.
Slots and openings in the back or bottom of the telephone base and handset are provided for
6.
ventilation. To protect them from overheating, these openings must not be blocked by placing
the product on a soft surface such as a bed, sofa or rug. This product should never be placed
near or over a radiator or heat register. This product should not be placed in any area where
proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking
7.
label. If you are not sure of the type of power supply in your home, consult your dealer or local
power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may
8.
be walked on.
Never push objects of any kind into this product through the slots in the telephone base or
9.
handset because they may touch dangerous voltage points or create a short circuit. Never spill
liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an
10.
authorized service facility. Opening or removing parts of the telephone base or handset other
than specied access doors may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
11.
Unplug this product from the wall outlet and refer servicing to an authorized service facility
12.
under the following conditions:
When the power supply cord or plug is damaged or frayed.
A.
If liquid has been spilled onto the product.
B.
If the product has been exposed to rain or water.
C.
If the product does not operate normally by following the operating instructions. Adjust only
D.
those controls that are covered by the operation instructions. Improper adjustment of other
controls may result in damage and often requires extensive work by an authorized technician
to restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged.
E.
If the product exhibits a distinct change in performance.
F.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk
13.
of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
14.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
15.
The power adapter is intended to be correctly oriented in a vertical or oor mount position. The
16.
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table
or cabinet outlet.
SAVE THESE INSTRUCTIONS
81
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (W TR), an independent research entity, led a
multidisciplinary evaluation of the interference between portable wireless telephones and
implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR
recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
•
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
•
when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
•
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain
distance - which can vary with the locations of the telephone base and handset, the weather, and the
layout of your home or ofce.
When the handset is out of range, the handset displays Out of range OR no power at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not
connect well when you press the corresponding line button, or . Move closer to the telephone
base, then press the corresponding line button, or , to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference.
improve reception, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if
you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or
handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your
own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean
it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or
cleaning solvents of any kind.
To
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT
UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL.
Then remove the telephone by the unplugged cords.
82
Appendix
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some
•
limitations. Telephone calls are transmitted between the telephone base and the cordless
handset by radio waves, so there is a possibility that the cordless telephone conversations
could be intercepted by radio receiving equipment within range of the cordless handset. For this
reason, you should not think of cordless telephone conversations as being as private as those
on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a
•
working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls
cannot be made from the cordless handset if the telephone base is unplugged, switched off or if
the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause
•
interference to televisions and VCRs. To minimize or prevent such interference, do not place
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a shor t
•
circuit with conducting material such as rings, bracelets, and keys. The battery or conductor
may overheat and cause harm. Observe proper polarity between the batter y and the bat tery
charger.
Nickel -metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.
•
Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured,
they could release caustic material which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that V Tech Communications, Inc. is
voluntarily participating in an industry program to collect and recycle these batteries at the end of
their useful lives, when taken out of ser vice within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride
batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC
participating in the RBRC® program or at authorized V Tech product service centers. Please call
1-80 0- 8-BATTERYTM for information on Ni-MH batter y recycling and disposal bans/restrictions
in your area. VTech’s involvement in this program is part of its commitment to protecting our
environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
®
makes it easy for you to drop off the spent bat tery at local retailers
83
Appendix
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase
(“Consumer” or “you”) that the Product and all accessories provided in the sales package
(“Product”) are free from defects in material and workmanship, pursuant to the following terms
and conditions, when installed and used normally and in accordance with the Product operating
instructions. This limited warranty extends only to the Consumer for Products purchased and used
in the United States of America and Canada.
What will VTech do if the Product is not free from d efects in materials and workmanship
during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace
at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may
use new or refurbished replacement parts. If we choose to replace the Product, we may replace
it with a new or refurbished Product of the same or similar design. We will retain defective parts,
modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive
remedy. VTech will return the repaired or replacement Products to you in working condition. You
should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase.
If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty,
this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90
days from the date the repaired or replacement Product is shipped to you or (b) the time remaining
on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, re, water or other
liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modication by anyone other than
an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network
reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial
numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of
America or Canada, or used for commercial or institutional purposes (including but not limited
to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of
systems outside the unit.
84
Appendix
Warranty (continued)
How do you get warranty service?
To obtain warrant y service in the USA, please visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE:
Before calling for ser vice, please review the user’s manual - a check of the Product’s controls and
features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of
the Product(s) to the service location. VTech will return repaired or replaced Product under this
limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no
risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited
warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify
you and will request that you authorize the cost of repair prior to any fur ther repair activity. You
must pay for the cost of repair and return shipping costs for the repair of Products that are not
covered by this limited warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to the VTech service
1.
location along with a description of the malfunction or difculty; and
Include a “valid proof of purchase” (sales receipt) identif ying the Product purchased (Product
2.
model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all
other written or oral communications related to this Product. VTech provides no other warranties
for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the
Product. There are no other express warranties. No one is authorized to make modications to this
limited warranty and you should not rely on any such modication.
State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have
other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and
merchantability (an unwritten warranty that the Product is t for ordinary use) are limited to one
year from the date of purchase. Some states/provinces do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you. In no event shall V Tech be
liable for any indirect, special, incidental, consequential, or similar damages (including, but not
limited to lost prots or revenue, inability to use the Product or other associated equipment, the
cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
85
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital
device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements
are intended to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is
•
connected.
Consult the dealer or an experienced radio/TV technician for help.
•
Changes or modications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely
held against the ear of the user. The telephone base shall be installed and used such that parts of
the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches)
or more.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX.
This identier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting
to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more
information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone service provider or a qualied installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has
been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
86
Appendix
FCC, ACTA and IC regulations (continued)
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify
you before interrupting service. If advance notice is not practical, you will be notied as soon as
possible. You will be given the opportunity to correct the problem and the telephone service provider
is required to inform you of your right to le a complaint with the FCC. Your telephone service
provider may make changes in its facilities, equipment, operation, or procedures that could affect
the proper functioning of this product. The telephone service provider is required to notify you if such
changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briey explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may cause
undesired operation.
The term ‘’IC:‘’ before the certication/registration number only signies that the Industry Canada
technical specications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an
indication of the maximum number of devices allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed ve.
This product meets the applicable Industry Canada technical specications.
87
Appendix
Technical specications
Frequency
control
Transmit
frequency
Channels5
Nominal
effective range
SizeHandset: 6.38 X 1.85 X 1.10 in (162.00 X 47.00 X 28.00 mm)
up to 30 digits and 15 characters
Handset call log: 50 memory locations;
up to 24 digits and 15 characters
88
Index
A
Add a handset 72
Alert tone 28
Alphabetical search 47
Announcement 22
Answer a call 29
Answer an incoming call during
a conference call 43
Answer an incoming call during
an intercom call 38
Answering system 60
Answering system and voicemail 60
Answering system settings 20
Answering system setup 20
Answer ON/OFF 20
Appendix 66
Area code 13, 18
Language 10, 15
Layout 6, 7, 8, 9
LCD language 10, 15
Listening volume 30
M
Maintenance 82
Make a call 29
Make a call log entry ready to dial 57
Make an intercom call 36, 37, 42
Memory match 56
Message alert tone 28
Message capacity 60
Message playback 62
Missed calls indicator 55
Multiple handset use 36
Mute 31
N
New message indication 61
Number of rings 26
Remote code 27, 65
Replace a handset 73
Review the call log 56
Review the directory 47
Review the redial list 34
Review the speed dial directory 51
Ringer tone 14, 19
Ringer volume 14, 19
S
Save a call log entry to the directory 58
Save a redial entr y to the directory 35
Screen display messages 66, 67
Screen icons 69, 70
Share an outside call 41
Silence an intercom call 37
Silence the ringer 30
Softkeys 6, 8
Speakerphone 30
Speed dial 50
Store a directory entry 44, 45
Store a speed dial entry 50
O
Operating range 82
P
Pacemaker patients 82
Paging handset 32
Parts checklist 1
Phonebook 44
Play announcement 22
Play memos 64
Play message 62
Precautions for users of implanted
Reassign a speed dial entr y 53
Record announcement 23, 24
Record memos 64
Redial list 34
Register a handset 72
Remote access 27, 65
T
Technical specications 88
Telephone base installation 2, 3
Telephone base layout 8, 9
Telephone base lights 68
Telephone base screen icons 70
Telephone base settings 15
Temporary tone dialing 32
Time and date 12, 17
Toll saver 26
Tone 14, 19
Tone dialing 13, 18
Transfer a call 39, 40
Troubleshooting 74
Turn the answering system on or off 20
V
Voicemail indicator 11, 16
Volume 14, 19, 30
W
Warranty 84, 85
90
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008
Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5