Vivotek SD9161-H User Manual

Speed Dome
SD9161-H
Network Camera
User’s Manual
2MP • 10x Zoom • 30fps • Smart Stream II • H.265 DIS • 3DNR • Defog
Rev. 1.1
VIVOTEK
Table of Contents
Overview.......................................................................................................................................................4
Revision History ......................................................................................................................................4
Read Before Use ..................................................................................................................................... 5
Package Contents ................................................................................................................................... 5
Symbols and Statements in this Document ............................................................................................. 5
Physical Description
............................................................................................... 6
Hardware Installation
Network Deployment ............................................................................................................................. 23
Software Installation .............................................................................................................................. 26
Ready to Use ......................................................................................................................................... 27
Accessing the Network Camera .................................................................................................................28
Using Web Browsers .............................................................................................................................28
Using RTSP Players ..............................................................................................................................30
Using 3GPP-compatible Mobile Devices ............................................................................................... 31
Using VIVOTEK Recording Software .................................................................................................... 32
Main Page ..................................................................................................................................................33
Client Settings ............................................................................................................................................39
Conguration ..............................................................................................................................................44
System > General settings ....................................................................................................................45
System > Homepage layout .................................................................................................................46
System > Logs ......................................................................................................................................49
System > Parameters ........................................................................................................................... 50
System > Maintenance .......................................................................................................................... 51
Media > Image ....................................................................................................................................55
Media > Video .......................................................................................................................................64
Media > Audio........................................................................................................................................ 71
Network > General settings ................................................................................................................... 72
Network > Streaming protocols ...........................................................................................................80
Network > DDNS ................................................................................................................................. 84
Network > SNMP (Simple Network Management Protocol) .................................................................. 89
Security > User Account ........................................................................................................................ 90
Security > HTTPS (Hypertext Transfer Protocol over SSL) ........................................................91
Security > Access List .........................................................................................................................98
PTZ > PTZ settings ............................................................................................................................103
Event > Event settings ........................................................................................................................ 111
Applications > Motion detection...........................................................................................................126
Applications > DI and DO .................................................................................................................. 129
Applications > Audio detection ..........................................................................................................130
Applications > Package management (VADP - VIVOTEK Application Development Platform) .........132
Recording > Recording settings .........................................................................................................135
Local storage > SD card management ................................................................................................ 140
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Local storage > Content management ............................................................................................................... 141
Appendix ................................................................................................................................................................. 144
URL Commands for the Network Camera .......................................................................................................... 144
Technical Specications ..................................................................................................................................... 337
Technology License Notice ................................................................................................................................. 338
Electromagnetic Compatibility (EMC) ................................................................................................................. 339
User's Manual - 3
VIVOTEK

Overview

VIVOTEK's SD9161-H is a high-performance H.265 speed dome network camera, offering 1080p Full HD resolution and consistently superb image quality. Adopting the power of a 10x optical zoom lens and the maneuverability of a sophisticated pan/tilt mechanism, the SD9161-H
is able to capture ne detail at top-notch quality and is especially suitable for wide-open indoor
spaces, such as airports and lobbies, where the highest levels of reliability and precision are required.
Featuring the Wide Dynamic Range Technology, WDR Pro, the SD9161-H provides improved visibility in both extremely dark and light environments. Additionally, this unique camera also supports VIVOTEK's sophisticated Smart Stream II, enabling the optimization of quality for desired regions and thus delivering the maximum possible efficiency of bandwidth usage. Combining H.265 compression technology and VIVOTEK's Smart Stream II technology, users can enjoy bandwidth savings of up to 80%* compared to traditional H.264 systems.
Incorporating a number of advanced features standard for VIVOTEK cameras, including EIS, tamper detection, MicroSD/SDHC/SDXC card slot, and VIVOTEK's 32-channel recording software, the SD9161-H is the ideal solution for your indoor surveillance needs.
* Depending on scene being monitored

Revision History

■ Rev. 1.0: Initial release
■ Rev. 1.1: Changed the Ethernet interface specications.
IMPORTANT:
Below are the requirements for powering the the speed dome:
Feature Power Consumption
802.3at PoE 15W
AC/DC 24V 15W
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i

Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network Camera is not
only a high-performance web-ready camera but can also be part of a exible surveillance system. It is
the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to rst verify that all contents received are complete according to the Package Contents
listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/ surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server.

Package Contents

■ SD9161-H
■ Top Mount Bracket
■ Screws / Screw for ground wire / T10 and T20 L-wrench / Alignment sticker
■ Quick Installation Guide
■ Software CD
■ Power wire, cable tie, and cable tie sticky pad.

Symbols and Statements in this Document

INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function, or
process.
WARNING: or IMPORTANT:: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
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Physical Description

Inner View
This drawing shows a camera with its dome cover removed.
Lens
Reset Button
Status LED
Outer View
MicroSD card slot
Safety wire hook
Screw hole for ground wire connection
RJ45 port
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I/O combo connector
AC/DC 24V power input
VIVOTEK
NOTE:
The I/O combo cable is separately purchased.
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Status LED
Item LED status Description 1 Steady red Power on and system booting
Red LED OFF Power off
2 Steady red & Green blinking every 1 sec. Network normal (heartbeat)
Steady red & Green LED OFF Network failed
3 Red blinking every 0.15 sec. & Green blinking
Upgrading rmware
every 1 sec.
4 Red blinking every 0.15 sec. & Green blinking
Restoring default
every 0.15 sec.
Hardware Reset
The reset button is used to reset the system or to restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again.
Reset: Press and release the reset button with a paper clip or thin object. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button for at least ten seconds to restore system defaults. Note that all settings will be restored to factory defaults.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 32GB, 64GB, and other preceding standard SD cards.
NOTE:
1. This equipment is only to be connected to PoE networks without routing to outside plants.
2. For PoE input, use only UL listed I.T.E. with PoE output.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with a xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the camera, you can restore the camera to its factory defaults. The factory default is DHCP client.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN card, re-start the IW2 utility.
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DI/DO Diagram
DI-
DO+
VIVOTEK
VDC
BJT transistor
DI+
DO-
DO+
DI-
DI+
Switch
NO NC
Switch
Relay
VDC
External power source
AC
Source
External
device
AC
BJT transistor
DO-
NO NC
Relay
Source
External
device
1. The DO+ pin provides 5V output voltage, and the max. load is 50mA.
2. The max. voltage for DO- pins is 80VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The diagram
uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source, depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection against voltage or current spikes, a transient voltage suppression diode must be connected in parallel with the inductive load.
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VIVOTEK

Hardware Installation

1. Jot down the camera's MAC address for later reference. Before you start to work on the camera, place the camera on the original package foam block to avoid scratch and damage.
2. The camera weighs 1.2kgs. Select a rigid mounting location to prevent vibration to the camera.
SDXXXX
0002D10766AD
2
1
3. Install an SD card if onboard storage is preferred.
NOTE:
1. The I/O wire combo cable is separtely purchased.
2. Avoid touching the circuit boards to prevent damage by electro static discharge.
3. Use CAT5e, CAT6 cables only.
icro
M
SD
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4. Install the dome cover.
VIVOTEK
T20
Ceiling Mount - Mount Option A
A-1. Attach the alignment sticker to a preferred location. Drill holes for the mounting screws. If
preferred, drill another cabling hole for passing the cables through the ceiling.
Ø60mm
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A-2. Hammer the anchors into ceiling, and then secure the top mount bracket using the included
screws. If you need to route cables along the ceiling, remove the side lid on the bracket.
A-3. Once the bracket is secured, connect the safety wire to the safety hook on the top of the
camera.
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A-4. Attach a ground wire to the black cross head screw, and install the screw to the screw hole
near the RJ45 port. Attach the other end to an appropriate grounding point.
A-5. Route cables and connect them to the corresponding connectors.
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A-6. You can use the cable tie and sticky pad to help secure the I/O and/or power wires.
A-7. Raise and match the camera to the bracket by matching the alignment marks. Push the
camera up with slightly more force to the bracket and turn clockwise. The camera should snap into place.
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A-8. Secure the camera by tightening the T10 anti-tamper screw.
T10
VIVOTEK
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Wall Mount - Mount Option B
B-1. The AM-220 wall mount bracket is separately purchased. To install the camera to a wall
mount bracket, remove the metal adaptor plate by lossening 3 screws.
AM-220
B-2. Install the included bracket to the AM-220 using the same screws.
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B-3. Drill 4 pilot holes (9.5mm in diameter and 4cm deep) into the wall, and then hammer in the
threaded anchors. Note that you should hammer the anchors with hex nuts on them so that the threaded poles will not be deformed! If preferred, drill another hole for routing cables.
Ø 9.5mm or 3/8”
B-4. Remove the hex nuts, washers, and leave one washer on each of the threaded poles. Connect power and/or I/O wires, and if necessary, use foam tapes or seal foam to ensure the
back-end connection is waterproof.
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B-5. Secure the bracket to wall.
B-6. The rest of the installation steps are identical to those described in steps A3 to A7.
A3 ~ A7
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B-7. Secure the camera to bracket by tightening the T10 screw.
T10
VIVOTEK
B-8. Secure the T20 screws from the top of the camera.
T20
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In-ceiling Mount - Mount Option C
C-1. The in-ceiling mount bracket is separately purchased. Apply the alignment sticker to a
preferred location. Drill a hole that is 200mm in diameter. The maximum board thickness is 63mm. Make sure the ceiling board can stand the weight of the camera (1.2kgs).
Ø200mm
Ceiling Hole Template Sticker
260mm
Up to 63mm
C-2. Secure the included clamping arms to the sides of the camera. When doing this, use the
included foam block to help avoid scratch and damage.
x3
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C-3. Install the camera. Use an electric screwdriver to lower the clamping plates until they rest
against the ceiling board so that the ceiling/board is caught between the clamps and the
ang on the other side of the ceiling. Do not over-tighten the clamps to avoid damages to the
ceiling board.
C-4. Secure the trim ring using a Phillips screwdriver.
Clockwise
Counter­clockwise
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Mechanical Dimensions
Shown below are the dimensions of the wall mount bracket and its mounting holes:
You can nd the installation instructions on VIVOTEK’s website for other options such as para­pet mount: http://www.vivotek.com/web/product/accessories.aspx
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Network Deployment

Setting up the Network Camera over the Internet
There are several ways to set up the Network Camera over the Internet. The rst way is to set up the Network Camera behind a router. The second way is to utilize a static IP. The third way is to use PPPoE.
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 26 for details.
IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
Internet
Cable or DSL Modem
WAN (Wide Area Network ) Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network) Router IP address : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ Secondary HTTP port: 8080
■ RTSP port: 554
■ RTP port for audio: 5558
■ RTCP port for audio: 5559
■ RTP port for video: 5556
■ RTCP port for video: 5557
If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
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Internet. Please refer to Network Type on page 72 for details.
For example, your router and IP settings may look like this:
Device IP Address: internal
port
IP Address: External Port (Mapped port on the
router) Public IP of router 122.146.57.120 LAN IP of router 192.168.2.1 Camera 1 192.168.2.10:80 122.146.57.120:8000 Camera 2 192.168.2.11:80 122.146.57.120:8001
... ... ...
Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and allow data
from the camera to be transmitted to the outside of the network over the same path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP request as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your router
to congure access through the router to the camera within your local network. Please consult your network administrator for router conguration if you have troubles with the conguration.
For more information with network conguration options (such as that of streaming ports), please refer to Conguration > Network Settings. VIVOTEK also provides the automatic port
forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.
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Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN on page 72 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 73 for details.
General Connection
1. Connect the Network Camera's Ethernet cable (CAT5e) to a 802.3at PoE Plus switch.
2. Connect the power wires to an AC or DC 24V power adaptor (user-supplied). You can connect both power sources for redundancy in power supply.
PoE Switch (15W output)
and / or
AC 24V 3.5A
Adapter (Separately
purchasedied)
Power over Ethernet
When using a non-PoE switch
Use a PoE power injector (separately purchased) capable of 15W output or higher to connect between the Network Camera and a non-PoE switch.
PoE Power Injector
Non-PoE Switch
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VIVOTEK

Software Installation

Installation Wizard 2 (IW2), free-bundled software included on the product CD, helps you set up your Network Camera on the LAN.
IW
1. Install IW2 under the Software Utility directory from the software CD. Double click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment. After your network environment is analyzed, please click Next to continue the program.
2
Installation
Wizard 2
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the main installer window will prompt. Double-click on the MAC and model name which matches the product label on your device to connect to the Network Camera via a web browser.
Network Camera
Model No: SD9161
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o H S
Made in Taiwan
00-02-D1-73-02-02 192.168.5.151 SD9161
0002D1730202
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Ready to Use

1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.
30x
IMPORTANT:
Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
management/view session with the camera using a 64-bit IE browser. If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
SysWOW64. A 32-bit version of IE browser will be installed. On Windows 7, the 32-bit explorer browser can be accessed from here: C:\Program Files
(x86)\Internet Explorer\iexplore.exe If you experience compatibility issues between the plug-in control, you may try to uninstall
the Camera Stream Controller located in: C:/Program Files (x86)/Camera Stream Controller.
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Accessing the Network Camera

This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software.

Using Web Browsers

Use Installation Wizard 2 (IW2) to access to the Network Cameras on the LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. (A temporary IP will be
generated for the camera. Find it in your Network Neighborhood). Press Enter.
3. Live video will display in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will pop up as
shown below. Follow the instructions to install the required plug-in on your computer.
30x
®
Internet Explorer or Mozilla Firefox).
NOTE:
For Mozilla Firefox or Netscape users, your browser will use Quick Time to stream live video. If you do not have Quick Time on your computer, please download Quick Time from Apple Inc's website, and then launch your web browser.
28x
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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 90.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
®
Controls, please enable the ActiveX
Controls for your browser.
®
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX
®
controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX complete installation.
®
control. Follow the instructions to
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Using RTSP Players

To view the H.265/H.264 streaming media using RTSP players, you can use one of the following players that support RTSP streaming.
Quick Time Player
VLC Media Player
VLC media player
1. Launch the RTSP player.
2. Choose File > Open URL. An URL dialog box will pop up.
mpegable Player
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 81.
For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 81 for details.
Video 16:38:01 2011/03/25
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Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
23.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 81.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size. Please set the video and audio streaming parameters as listed below.
For more information, please refer to Stream settings on page 65.
Video Mode MPEG-4 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S Video quality (Constant bit rate) 40kbps Audio type (GSM-AMR) 12.2kbps
3. As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 81.
4. Launch the player on the 3GPP-compatible mobile devices (ex. Real Player).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream 3>.
For example:
rtsp://192.168.5.151:554/live.sdp
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Using VIVOTEK Recording Software

The product software CD also contains recording software, allowing simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.
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Main Page

This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, and Live Video Window.
VIVOTEK INC. Logo
Camera Control Area
Resize Buttons
Hide Button
Host Name
Configuration Area
Live View Window
Mouse and Screen Control
In addition to the use of a joystick, mouse control is also supported by the web session. You can click on any spot on the screen to move camera's eld of view to that direction. To pan 360 degrees, you can click and hold down the left mouse button when clicking a PTZ button. The same applies to arrow keys, Zoom, and Focus buttons on the PTZ panel.
1.0x
Zoom In
Click and hold down the button to continue turning
Zoom Out
Click to bring to center of view
Note that if your screen control malfunctions, it is possible that the CPU of your current view station can not cope with the HD video feeds or that an incompatibility issue occurred with the ActiveX control plug­ins.
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VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. For more information, please refer to System on page 45.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (stream 1 ~ 4) simultaneously. You can select either one for live viewing. For more information about multiple streams, please refer to page 64 for detailed information.
Manual triggers: Manual triggers can be turned on/off by users from the main page. The manual triggers can be associated with the Event settings, and, as the result, can be used to perform recording actions,
sending notications, and so on. See Event settings on page 111.
Digital Output: Click to turn the digital output device on or off.
Heater control: This allows you to manually turn on or turn off the onboard heater.
PTZ Control Panel:
Up Return to Home Position
Left
Right
Down
Zoom Out
Zoom In
Auto Focus
Focus Near
Start to Auto Pan
Focus Far
Auto Tracking
Start to Auto Patrol
Stop Auto Panning/patrolling/tracking
Pan: Click this button to start the auto pan (360° continuous rotation).
Stop: Click this button to stop the Auto Pan, Auto Patrol, and Auto Tracking functions.
Patrol: Once the Administrator has determined the list of preset positions (including the zoom-in action on a particular position), click this button to command the camera to patrol among those positions on the Patrol List. The Network Camera will patrol continuously. For more information, please refer to PTZ control on page 103.
Track: Allows the camera to move along following the moving objects in the current eld of view. If you observe an object of your interest, click this button to track the object. Note that this function does not apply in an extremely crowded area, such as a market or sidewalk full of pedestrian activities. Constant shift of tracked objects will decrease the usability of this feature.
Once started, you can use the Stop button to stop the current action. A click on the screen can also stop the tracking action.
Another key concept is that the camera only detect movements within the current eld of view.
Please refer to PTZ > Auto tracking on page 109 and further for tracking conguration details.
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Pan /Tilt /Zoom /Focus speed: Adjust the speed of Pan/ Tilt/ Zoom/ Focus:
Pan speed Tilt speed Zoom speed Focus speed
-5 -5 -5 -5 Slower
-4 -4 -4 -4
-3 -3 -3 -3
-2 -2 -2 -2
-1 -1 -1 -1
0 0 0 0
1 1 1 1
2 2 2 2
3 3 3 3
4 4 4 4
5 5 5 5
VIVOTEK
Faster
Note that mouse screen control is also supported. You can refer to page 103 for related information.
Conguration Area
Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 39.
Conguration: Click this button to access the conguration page of the Network Camera. It is suggested
that a password be applied to the Network Camera so that only the administrator can configure the
Network Camera. For more information, please refer to Conguration on page 44.
Language: Click this button to choose a language for the user interface. Language options are available in: English, Deutsch, Español, Français, Italiano,
日本語
, Português,
簡体中文
, and
繁體中文
. You can
also change a language on the Conguration page; please refer to page 44.
Hide Button
You can click the hide button to hide the control panel or display the control panel.
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H.265/H.264 Protocol and Media Options
Resize Buttons
:
Click the Auto button, the video cell will resize automatically to t the monitor.
Click 100% is to display the original homepage size. Click 50% is to resize the homepage to 50% of its original size. Click 25% is to resize the homepage to 25% of its original size.
Go to
If you have preset PTZ positions, these positions will be available in the Go to menu. Please refer to page 103 for more information.
Live Video Window
■ The following window is displayed when the video mode is set to H.265 / H.264:
Video Title
Title and Time
Video (TPC-AV)
1.0X 2016 2016/03/10 17:08:56
2016/03/10 17:08:56
Time
Video and Audio Control Buttons
Video Title: The video title can be congured. For more information, please refer to Video settings on page 55.
H.265/H.264 Protocol and Media Options: The transmission protocol and media options for H.265 /
H.264 video streaming. For further conguration, please refer to Client Settings on page 39.
Time: Display the current time. For further configuration, please refer to Media > Image > General settings on page 55.
Title and Time: The video title and time can be stamped on the streaming video. For further conguration, please refer to Media > Image > General settings on page 55. The zoom ratio is also displayed with the title bar.
1.0X 2016 2016/03/10 17:08:56
Video and Audio Control Buttons: Depending on the Network Camera model and Network Camera conguration, some buttons may not be available.
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Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format.
Digital Zoom: Click and deselect the “Disable digital zoom” to enable the zoom operation. The
navigation screen indicates the part of the image being magnied. To control the zoom level, drag the
slider bar. To move to a different area you want to magnify, drag the navigation screen.
Pause: Pause the transmission of the streaming media. The button becomes the Resume button after clicking the Pause button.
Stop: Stop the transmission of the streaming media. Click the Resume button to continue transmission.
Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the
Stop MP4 Recording button to end recording. When you exit the web browser, video
recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving Options on page 40 for details.
Volume: When the Mute function is not activated, move the slider bar to adjust the volume on the local computer.
Mute: Turn off the volume on the local computer. The button becomes the Audio On button after clicking the Mute button.
Talk: Click this button to talk to people around the Network Camera. Audio will project from
the external speaker connected to the Network Camera. Click this button
again to end talking
transmission.
Mic Volume: When the Mute function is not activated, move the slider bar to adjust the microphone volume on the local computer.
Mute: Turn off the Mic volume on the local computer. The button becomes the Mic On button after clicking the Mute button.
Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal
mode.
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■ The following window is displayed when the video mode is set to MJPEG:
Video Title
Title and Time
Video (HTTP-V)
1.0X 2016 2016/03/10 17:08:56
2016/03/10 17:08:56
Time
Video Control Buttons
Video Title: The video title can be congured. For more information, please refer to Media > Image on page 55.
Time: Display the current time. For more information, please refer to Media > Image on page 55.
Title and Time: Video title and time can be stamped on the streaming video. For more information, please refer to Media > Image on page 55
.
Video and Audio Control Buttons: Depending on the Network Camera model and Network Camera
conguration, some buttons may not be available.
Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format.
Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation
screen indicates the part of the image being magnied. To control the zoom level, drag the slider bar. To
move to a different area you want to magnify, drag the navigation screen.
Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the
Stop MP4 Recording button to end recording. When you exit the web browser, video
recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving Options on page 40 for details.
Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal
mode.
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Client Settings

This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click Save on the page bottom to enable the settings.
H.265/H.264 Media Options
Select to stream video or audio data or both. This is enabled only when the video mode is set to H.264 or H.265.
H.265/H.264 Protocol Options
Depending on your network environment, there are four transmission modes of H.265 or H.264
streaming:
UDP unicast: This protocol allows for more real-time audio and video streams. However, network packets may be lost due to network burst trafc and images may be broken. Activate UDP connection
when occasions require time-sensitive responses and the video quality is less important. Note that each unicast client connecting to the server takes up additional bandwidth and the Network Camera allows up to ten simultaneous accesses.
UDP multicast: This protocol allows multicast-enabled routers to forward network packets to all clients requesting streaming media. This helps reduce the network transmission load of the Network Camera while serving multiple clients at the same time. Note that to utilize this feature, the Network Camera must be configured to enable multicast streaming at the same time. For more information, please refer to RTSP Streaming on page 82.
TCP: This protocol guarantees the complete delivery of streaming data and thus provides better video quality. The downside of this protocol is that its real-time effect is not as good as that of the UDP protocol.
HTTP: This protocol allows the same quality as TCP protocol without needing to open specic ports for streaming under some network environments. Users inside a firewall can utilize this protocol to allow streaming data through.
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Two way audio
Half duplex: Audio is transmitted from one direction at a time, e.g., from a PC holding a web console with the camera. Full duplex: Audio is transmitted in both directions simultaneously.
MP4 Saving Options
Users can record live video as they are watching it by clicking the button - Start MP4 Recording - on
the main page. Here, you can specify the storage destination and le name.
Folder: Specify a storage destination for the recorded video les.
File name prex: Enter the text that will be appended to the front of the video le name.
Add date and time sufx to the le name: Select this option to append the date and time to the end of the le name of the recorded videos.
CLIP_20110328-180853
File name prefix
Date and time suffix
The format is: YYYYMMDD_HHMMSS
Local Streaming Buffer Time
In a busy network, fluctuations in available bandwidth can occur. Video streaming may lag and may not proceed very smoothly. If you enable this option, video streams from the camera will be temporarily stored on the computer’s cache memory for a configurable period of time (seconds or milliseconds) before being played on a web session. This will help you see the streaming more smoothly. If you enter 3,000 Millisecond, the streaming will delay for 3 seconds.
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Joystick Settings
Enable Joystick
Connect to the USB plug of the joystick to a USB port on your management computer. Once a USB
joystick is connected, the related joystick conguration will be available on the Client settings window.
The joystick should work properly without installing any other driver or software.
Then you can begin to congure the joystick settings of connected devices. Please follow the instructions
below to enable joystick settings.
1. Click on the Congure buttons button. If your joystick is working properly, it will be displayed on the
drop-down list.
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Buttons Conguration
In the Joystick Settings window, you can use the combinations of pull-down menus, Actions and Button number, to assign joystick buttons with different functions. The number of buttons may differ from the joystick you attached.
Please follow the steps below to congure your joystick buttons:
1. Select the number of the button you want to congure from its pull-down list. For example: Assign Preset 1 (move to preset 1 position) to Button 1.
2. Select an action from the Actions menu. Click Assign to associate the button with an action.
3. Your conguration will be automatically saved.
To disable an assignment, select the number of a button, and then click the Delete button. The
4.
associated action will then be cleared.
5. Repeat the above process to assign actions to other buttons.
When done, simply close the conguration
window.
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NOTE:
If you want to assign Preset actions to your joystick, the PTZ preset locations should be congured in
advance.
If your joystick is not working properly, it may need to be calibrated. Click the Calibrate button to open
the Game Controllers window located in Microsoft Windows control panel and follow the instructions for trouble shooting.
The joystick will appear in the Game Controllers list in the Windows Control panel. If you want to check
out for your devices, go to the following page: Start -> Control Panel -> Game Controllers.
Follow the onscreen instructions to calibrate your joystick.
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Conguration

Click Configuration on the main page to enter the camera setting pages. Note that only Administrators can access the configuration page. Please refer to page 90 Security > User

Account for how to congure access rights for different users.
Navigation Area
Configuration List
Firmware Version
Each function on the conguration list will be explained in the following sections.
Navigation Area provides an instant switch among Home page (the monitoring page for live viewing), Conguration page, and multi-language selection.
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System > General settings

This section explains how to congure the basic settings for the Network Camera, such as the host name and system time. It is composed of the following two columns: System and System
Time.
System
Host name: Enter a desired name for the Network Camera. The text will be displayed at the top of the main page.
System time
Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off.
Synchronize with computer time: Select this option to synchronize the date and time of the Network Camera with the local computer. The read-only date and time of the PC is displayed as updated.
Manual: The administrator can enter the date and time manually. Note that the date and time format are
[yyyy/mm/dd] and [hh:mm:ss].
Automatic: The Network Time Protocol is a protocol which synchronizes computer clocks by periodically querying an NTP Server.
NTP server: Assign the IP address or domain name of an established time server. Leaving the text box blank connects the Network Camera to the default time servers. The precondition is that your camera must have access to the Internet.
Update interval: Select to update the time using the NTP server on an hourly, daily, weekly, or monthly basis.
Time zone : Select the appropriate time zone from the list. If you want to upload Daylight Savings Time rules, please refer to System > Maintenance > Import/ Export les on page 52 for details.
When nished with the settings on this page, click Save at the bottom of the page to enable the settings.
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System > Homepage layout

This section explains how to set up your own customized homepage layout.
General settings
This column shows the settings of your hompage layout. You can manually select the background and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically
in this Preview eld. The following shows the homepage using the default settings:
■ Hide Powered by VIVOTEK: If you check this item, such wording will be removed from the homepage.
Logo graph Here you can change the logo at the top of your homepage.
Follow the steps below to upload a new logo:
1. Click Custom and the Browse eld will appear.
2. Select a logo from your les.
3. Click Upload to replace the existing logo with a new one.
4. Enter a website link if necessary.
5. Click Save to enable the settings.
Customized button Deselect the checkbox if you do not need the Manual trigger buttons on the main page.
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Theme Options
Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview led. Click Save to enable the settings.
Font Color of the Video Title
Font Color
Background Color of the
Control Area
Font Color of the
Configuration Area Background Color of the Configuration Area
Preset patterns
Background Color of the Video Area
Frame Color
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■ Follow the steps below to set up the customed homepage:
1. Click Custom on the left column.
2. A double-click on the color selection area (the right hand side column) will bring up a color palette
window.
Color Selector
Custom Pattern
3. The palette window will pop up as shown below.
2
1
4
3
4. Drag the slider bar and click on the left square to select a desired color.
5. The selected color will be displayed in the corresponding elds and in the Preview column.
6. Click Save to enable the settings.
Below are the options for system integrators or VARs. You can use the checkboxes to replace
VIVOTEK’s company logo, the embedded website address or the slogan “Powered by VIVOTEK.“ When done, use the Save button to complete the conguration.
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System > Logs

This section explains how to configure the Network Camera to send the system log to the remote server as backup.
Log server settings
Follow the steps below to set up the remote log:
1. Select Enable remote log.
2. In the IP address text box, enter the IP address of the remote server.
2. In the port text box, enter the port number of the remote server.
3. When completed, click Save to enable the setting.
You can congure the Network Camera to send the system log le to a remote server as a log backup.
Before utilizing this feature, it is suggested that the user install a log-recording tool to receive system log messages from the Network Camera. An example is Kiwi Syslog Daemon. Visit http://www.kiwisyslog.
com/kiwi-syslog-daemon-overview/.
System log
This column displays the system log in a chronological order. The system log is stored in the Network Camera’s buffer area and will be overwritten when the number of events reaches a preset limit.
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Access log
Access log displays the access time and IP address of all viewers (including operators and administrators) in a chronological order. The access log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit.

System > Parameters

The View Parameters page lists the entire system’s parameters in an alphabetical order. If you need technical assistance, please provide the information listed on this page.
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System > Maintenance

This chapter explains how to restore the Network Camera to factory default, reboot, upgrade
rmware version, etc.
General settings > Upgrade rmware
This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to complete the process.
Note: Do not power off the Network Camera during the upgrade!
Follow the steps below to upgrade the rmware:
1. Download the latest rmware le from the VIVOTEK website. The le is in .pkg le format.
2. Click Browse… and specify the rmware le.
3. Click Upgrade. The Network Camera starts to upgrade and will reboot automatically when the upgrade
completes.
If the upgrade is successful, you will see “Reboot system now!! This connection will close”. After that,
refresh the management session with the Network Camera.
The following message is displayed when the upgrade has succeeded.
Reboot system now!! This connection will close.
The following message is displayed when you have selected an incorrect rmware le.
Starting firmware upgrade... Do not power down the server during the upgrade. The server will restart automatically after the upgrade is completed. This will take about 1 - 5 minutes. Wrong PKG file format Unpack fail
General settings > Reboot
This feature allows you to reboot the Network Camera, which takes about one minute to complete. When completed, the live video page will be displayed in your browser. The following message will be displayed during the reboot process.
If the connection fails after rebooting, manually enter the IP address of the Network Camera in the
address eld to resume the connection.
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General settings > Restore
This feature allows you to restore the Network Camera’s factory defaults.
Network: Select this option to retain the Network Type settings (please refer to Network Type on page
72).
Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to
Import/Export les below on this page).
Custom Language: Select this option to retain the Custom Language settings.
VADP: Retain the VADP modules (3rd-party software stored on the SD card) and related settings.
If none of the options is selected, all settings will be restored to factory default. The following message is displayed during the restoring process.
Import/Export les
This feature allows you to Export / Update daylight saving time rules, custom language file, and
conguration le.
Export daylight saving time conguration le: Click to set the start and end time of DST.
Follow the steps below to export:
1. In the Export les column, click Export to export the daylight saving time conguration le from the
Network Camera.
2. A le download dialog will pop up as shown below. Click Open to review the XML le or click Save to
store the le for editing.
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3. Open and edit the le using Microsoft® Notepad and locate your time zone in the strings; set the start
and end time of DST. When completed, save the le.
In the example below, DST begins each year at 2:00 a.m. on the second Sunday in March and ends at 2:00 a.m. on the rst Sunday in November.
Update daylight saving time rules: Click Browse… and specify the XML le to update.
If the incorrect date and time are assigned, you will see the following warning message when uploading
the le to the Network Camera.
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The following message is displayed when attempting to upload an incorrect le format.
Export language file: Click to export language strings. VIVOTEK provides nine languages: English, Deutsch, Español, Français, Italiano,
日本語,
Português,
簡体中文
, and
繁體中文
.
Update custom language le: Click Browse… and specify your own custom language le to upload.
Export conguration le: Click to export all parameters for the device and user-dened scripts.
Update conguration le: Click Browse… to update a conguration le. Please note that the model and rmware version of the device should be identical to those specied for the conguration le. If you have set up a xed IP or other special settings for your device, it is not suggested to update a conguration le.
Export server status report: Click to export the current server status report, such as time, logs, parameters, process status, memory status, le system status, network status, kernel message..., and so
on.
Tips:
If a firmware upgrade is accidentally disrupted, say, by a power outage, you still have a last resort
method to restore normal operation. See the following for how to bring the camera back to work:
Applicable scenario:
(1) Power disconnected during rmware upgrade.
(2) Unknown reason causing abnormal LED status, and a Restore cannot recover normal working
condition.
You can use the following methods to activate the camera with its backup rmware:
(1) Press and hold down the reset button for at least one minute. (2) Power on the camera until the Red LED blinks rapidly. (3) After boot up, the firmware should return to the previous version before the camera hanged.
(The procedure should take 5 to 10 minutes, longer than the normal boot-up process). When this process is completed, the LED status should return to normal.
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Media > Image

This section explains how to configure the image settings of the Network Camera. It is
composed of the following four tabbed windows: General settings, Image settings, Exposure,
and Privacy mask.
General settings
Video title Show_timestamp and video title in videos_and_snapshots: Enter a name that will be displayed on the
title bar of the live video as the picture shown below.
Video Title
Title and Time
1.0X 2016 2016/03/10 17:08:56
2016/03/10 17:08:56
Position of timestamp and video title on image: Select to display time stamp and video title on the top or at the bottom of the video stream.
Timestamp and video title font size: Select the font size for the time stamp and title.
Video font (.ttf): You can select a True Type font le for the display of textual messages on video.
Color: Select to display color or black/white video streams.
Power line frequency: Set the power line frequency consistent with local utility settings to eliminate image flickering associated with fluorescent lights. Note that after the power line frequency is changed, you must disconnect and reconnect the power cord of the Network Camera in order for the new setting to take effect.
Video orientation: Flip - vertically reflect the display of the live video; Mirror - horizontally reflect the display of the live video. Change the settings if the Network Camera is installed in a different orientation (which is rare for a speed dome) to correct the image orientation.
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Day/Night Settings
Turn on external IR illuminator in night mode Select this to turn on the external IR illuminator when the camera detects low light condition and enters the night mode. A Digital Output connection to external IR is needed.
IR cut lter
With a removable IR-cut filter, this Network Camera can automatically remove the filter to let IR light enter the light sensor during low light conditions.
■ Auto mode
The Network Camera automatically removes the lter by judging the level of ambient light.
■ Day mode
In day mode, the Network Camera switches on the IR cut lter at all times to block infrared light from
reaching the sensor so that the colors will not be distorted.
■ Night mode
In night mode, the Network Camera switches off the IR cut lter at all times for the sensor to accept
infrared light, thus helping to improve low light sensitivity.
■ Synchronize with digital input
The Network Camera automatically removes the IR cut filter when a Digital Input is triggerred. For example, the digital input can come from a housing that is equipped with IR illumination and control circuits such as VIVOTEK’s AM-214.
■ Schedule mode
The Network Camera switches between day mode and night mode based on a specied schedule. Enter the start and end time for day mode. Note that the time format is [hh:mm] and is expressed in 24-hour clock time. By default, the start and end time of day mode are set to 07:00 and 18:00.
Sensitivity of IR cut lter Tune the responsiveness of the IR cut lter to lighting conditions by the percentage. Judging by the light
level, contrast, and color hue, the light sensing algorithms enables the switch between day and night modes. The actual lighting conditions can vary when the lens modules zooms in/out to a target area.
When completed with the settings on this page, click Save to enable the settings.
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Image settings
On this page, you can tune the White balance and Image adjustment settings.
Sensor Setting 1:
For normal situations
VIVOTEK
White balance: Adjust the value for the best color temperature.
■ Select one of the white balance modes:
1. Auto (system default): This mode comes with a temperature ranging 2500K~7500K. This mode is
balanced for any lighting conditions.
2. Outdoor: Using this mode enables the camera to capture images with natural white balance
observable in the morning, with a temperature ranging 2000K~ 10000K.
2. Indoor: This mode applies to most of the indoor lighting conditions, with a temperature ranging
5500K~6500K.
Fix current value: This option is available when the tuning the white balance. When selected, the
camera will use the current color temperature setting (the current color temperature you selected, e.g.,
from other modes). Note that you should use the Save button below to preserve current conguration. Otherwise, the white balance mode will return to Auto after you leave the conguration page.
Manual: In the manual mode, you can manually tune the R gain and Blue gain values by dragging the
slide bars. Index numbers will be shown on the right hand side while changes in image is immediately displayed.
Image Adjustment
■ Brightness: Adjust the image brightness level, which ranges from
0% to 100%
.
■ Contrast: Adjust the image contrast level, which ranges from 0% to 100%.
■ Saturation: Adjust the image saturation level, which ranges from 0% to 100%.
■ Sharpness:
Adjust the image sharpness level, which ranges from
0% to 100%
.
Defog: Defog helps improve the visibility quality of captured image in poor weather conditions such as smog, fog, or smoke.
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Enable 3D Noise reduction
■ Check to enable noise reduction in order to reduce noises and ickers in image. This applies to the
onboard 3D Noise Reduction feature. Use the pull-down menu to adjust the reduction strength. Note that applying this function to the video channel will consume system computing power.
3D Noise Reduction is mostly applied in low-light conditions. When enabled in a low-light condition
with fast moving objects, trails of after-images may occur. You may then select a lower strength level or disable the function.
Electronic image stabilizer Select the checkbox to enable the Electronic image stabilization (EIS) function.
Note that the Preview button has been cancelled, all changes made to image settings is directly shown on screen. You can click Restore to recall the original settings without incorporating the changes. When completed with the settings on this page, click Save to enable the setting. You can also click on Prole
mode to adjust all settings above in a pop-up window for special lighting conditions during a specic
period of time in a day.
Sensor Setting 2:
For customized situations such as night mode.
Exposure
On this page, you can set the Exposure level, Max gain, Exposure mode, and IR cut filter related
settings. Detailed congurations will be automatically adjusted since the sensor library will automatically
adjust the value according to the ambient light.
Sensor Setting 2:
For special situations
Sensor Setting 1:
For normal situations
Auto: Firmware automatically selects a measurement area.
HLC: (Highlight Compensation). Firmware detects strong light sources and compensates on affected
spots to enhance the overall image quality. For example, the HLC helps reduce the glares produced by spotlights or headlights.
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Exposure control:
Exposure level: You can manually set the Exposure level, which ranges from -2.0 to +2.0 (dark
to bright). You can also select other values from the Exposure mode menus and select a preferred
scenario or manually congure the associated settings. You may prefer a shorter shutter time to better
capture moving objects, while a faster shutter reduces light and needs to be compensated by electrical brightness gains.
Exposure mode:
Select Auto, Shutter Priority, Iris Priority, or Manual mode according to your needs.
- Auto: System default, which automatically adjusts the iris, shutter speed, and gain for an optimmal
exposure level.
- Shutter Priority: When selected, the Exposure time slide bar will appear, allowing you to select an
exposure time ranging from 1/10,000, to 1/1 second. Once a xed value is selected, system rmware
will automatically tune the gain and iris settings to match an optimal exposure level.
- Iris Priority: When selected, the Iris adjustment slide bar will appear, allowing you to select an aperture size ranging from F14 to F1.6. Once a fixed value is selected, system firmware will automatically tune the gain and exposure time to match an optimal exposure level.
The value is measured in the F-number as the ratio of the focal length to the lens diameter. Iris size is inversely proportional to the F-number; therefore, the smaller the F-number, the greater is the exposure ratio. Smaller F-number (larger exposure ratio, largest size of lens aperture opening) is shown on the right of the slide bar.
- Manual: Select Manual to set a xed exposure time, iris, and gain. Then, tune the slide bar to set the
Exposure time, Iris adjustment, and Gain Control to the best image quality. A shorter exposure time allows less amount of light to enter the sensor; while a higher gain control value generates certain amount of noises.
Note the following when the Manual mode is selected:
1. The Exposure level bar will not be available.
2. The IR cut lter setting will switch to Day Mode. If it was previously congured into other modes, the previous setting remains intact.
Manual: Note that WDR and Defog functions will be disabled using the Manual mode setting.
NOTE:
When Iris Priority is selected for the Exposure mode, the tunable aperture size is related to zoom ratio. When using different zoom ratios, the range of aperture sizes can be different. When zoom ratio is
0x, the range of iris sizes is F1.6~F14. When zoom ratio is 20x, the iris size is F3.4.
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Maximum gain control: Select a maximum value for the electronic gain from the slide bar. The gain
value also has its effect on the sensitivity of the IR cut lter. When applying the gain control, IR cut lter
setting will change accordingly.
WDR Pro (Wide Dynamic Range): Default is on. When set to Auto, you can select the strength of the
WDR function. The Low, Medium, High options correspond to the level of contrast between the overly­lit area and the shaded areas. For example, the High option applies to a high contrast scenario. Note that when the exposure time is set to longer than 1/60 second, the WDR function will be disabled.
IMPORTANT:
1. Because the exposure settings are also available in the Prole setting, incorrect congurations such
as a very high exposure level will let the camera consider it is operating in the Day mode even when
the ambient light is actually low. The camera will falsely remove the IR cut lter, and thus results in
distorted image colors.
Therefore, when the IR cut lter is in the Auto mode, the Prole setting is not available.
2. When set to the Night mode, the image display automatically changes to Black and White.
3. There is no Preview button in the Exposure window. Conguration changes are directly reected in the
live view window.
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Exposure Prole: (Only available when the IR cut lter is not set to the Auto mode)
If you want to congure another sensor and exposure setting for an individual day/night/schedule mode,
please click Prole mode to open the Prole of exposure settings page as shown below.
Enable to apply these settings at:
Select the mode this prole to apply to the Night mode or Schedule
mode. Please manually enter a range of time if you choose Schedule mode. Then check Save to take effect.
Please follow the steps below to set up a prole:
1. Select the Enable to apply these settings at
checkbox.
2. Select the applicable Night mode or Schedule mode.
Please manually enter a range of time if you choose Schedule mode.
When a span of time is congured using the Schedule
mode, you can configure the Day/Night setting for
controlling the behavior of the IR cut lter during that
time.
3. Configure Exposure control settings in the folowing
columns. Please refer to previous dicussions for detailed information.
4. Click Save to enable the setting and click Close to exit
the window.
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Privacy mask
On this page, you can block out sensitive view areas to address privacy concerns.
NOTE:
1. The navigation buttons here also support the continuous move. You can click and hold down the button to move across the screen until you release the button.
2. You can not create privacy masks at angles between +70° and -70°.
-70°
+70°
90°
■ To set the privacy mask windows, follow the steps below:
1. Click on the Enable privacy mask checkbox to enable this function.
2. Use mouse clicks on the screen to move to a place where you want to create a mask. You can also use the PTZ panel to ne-tune the move to the target area.
3. Enter a name for the masking window. Click Add to create a new window.
4. Click on the Modify button and then use the mouse cursor to re-size the masking window, which is recommended to be at least twice the size of the object (height and width) you want to cover. You can
select the Drawing mode as "Fixed in center" or "Drag to move."
When using the Fixed in center mode, you can move to the area of your interest, and then manually change the size and shape of the masking window.
When using the Drag to move mode, you can move to an area of your interest using the PTZ buttons above, and then click and drag to draw a masking window. The click to move maneuver
is not available when you select the Drag to move mode.
5. You can also change the color of the mask from the Color menu.
6. If preferred, move the eld of view to other places to create more privacy masks.
You may be prompted by the message when trying to create a privacy mask at angles between +70° and -70°.
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NOTE:
The camera supports "3D Privacy Mask." Privacy masks should stay at the same positions regardless of how the camera lens may move.
When the "Enabled privacy mask" checkbox is deselected, no privacy masks will appear on screen.
Up to 24 privacy mask windows can be congured over the camera's hemispheric coverage.
If you want to delete a privacy mask window, select its name from the pull-down menu at the bottom,
and then click Delete to remove it.
Privacy mask
Current field of view
Privacy mask
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Media > Video

Stream settings
This Network Camera supports multiple streams with frame sizes ranging from 384 x 216 to 1920 x 1080 pixels.
The denition of multiple streams:
■ Stream 1: Users can dene the Frame sizes, compression format, image quality, etc.
■ Stream 2: The default frame size for stream 2 is congured to 1280 x 720.
■ Stream 3: The default frame size for Stream 3 is set to the minimized 640 x 360 for viewing on mobile
devices.
■ Stream 4: The default frame size for stream 4 is congured to 1920 x 1080 in the H.265 or H.264
mode.
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Click the stream item to display the detailed information. .
VIVOTEK
This Network Camera offers real-time H.265, H.264, and MJPEG compression standards (Multiple Codec) for real-time viewing. If the H.265 / H.264 mode is selected, the video is streamed via RTSP
protocol. There are several parameters through which you can adjust the video performance:
NOTE:
Video quality and fixed quality refer to the compression rate, so a lower value will produce higher
quality.
Converting high-quality video may significantly increase the CPU loading, and you may encounter streaming disconnection or video loss while capturing a complicated scene. In the event of occurance, we suggest you customize a lower video resolution or reduce the frame rate to obtain smooth video.
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■ Frame size
You can set up different video resolution for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers. Note that a larger frame size takes up more bandwidth.
■ Maximum frame rate
This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother video
quality and for recognizing moving objects in the eld of view.
If the power line frequency is set to 50Hz, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 15fps, 20fps, 25fps, 30fps, 40fps, 45fps, and 50fps. If the power line frequency is set to 60Hz, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 15fps, 20fps, 25fps, 30fps, 40fps, 45fps, 50fps, 55fps, and 60fps. You can also select Customize and manually enter a value.
■ Intra frame period Determine how often for rmware to plant an I frame. The shorter the duration, the more likely you
will get better video quality, but at the cost of higher network bandwidth consumption. Select the intra
frame period from the following durations: 1/4 second, 1/2 second, 1 second, 2 seconds, 3 seconds,
and 4 seconds.
Smart stream II
►Dynamic Intra frame period
High quality motion codecs, such as H.265, utilize the redundancies between video frames to deliver video streams at a balance of quality and bit rate.
The encoding parameters are summarized and illustrated below. The I-frames are completely self­referential and they are largest in size. The P-frames are predicted frames. The encoder refers to the previous I- or P-frames for redundant image information.
H.264/265 Frame Types
P I P P P P P P P I P P P P P P P I
By dynamically prolonging the intervals for I-frames insertion to up to 10 seconds, the bit rates required for streaming a video can be tremendously reduced. When streaming a video of a static scene, the Dynamic Intra frame feature can save up to 53% of bandwidth. The amount of bandwidth thus saved is also determined by the activities in the field of view. If activities occur in the scene,
rmware automatically shortens the I-frame insertion intervals in order to maintain image quality. In the
low light or night conditions, the sizes of P-frames tend to be enlarged due to the noises, and hence the bandwidth saving effect is also reduced.
Streaming a typical 2MP scene normally requires 3~4Mb/s of bandwidth. With the Dynamic Intra frame function, the bandwidth for streaming a medium-trafc scene can be reduced to 2~3Mb/s, and during the no-trafc period of time, down to 500kb/s.
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Dynamic Intra Frame w/ static scenes
P I P P P P P P P P P P P P P P P P P P P I
Static scene
Dynamic Intra Frame w/ activities in scenes
P I P P P P P P P I P P P P P P P I
P P P
Activities
With the H.265 codec in an optimal scenario and when the Dynamic Intra frame and the Smart Stream function are applied, an 80% of bandwidth saving can be achieved compared with using H.264 without enabling these bandwidth-saving features.
►Smart codec: Smart codec effectively reduces the quality of the whole or the non-interested areas on a
screen and therefore reduces the bandwidth consumed.
You can manually specify the video quality for the foreground and the background areas.
Select an operation mode if Smart codec is preferred.
- Auto tracking: The Auto mode congures the whole screen into the non-interested area. The video quality of part of the screen returns to normal when one or more objects move in that area. The remainder of the screen where there are no moving objects (no pixel changes) will still be transmitted in low-quality format.
- Manual: The Manual mode allows you to configure 3 ROI windows (Region of Interest, with Foreground quality) on the screen. Areas not included in any ROI windows will be considered as the non-interested areas. The details in the ROI areas will be transmitted in a higher-quality video format.
As illustrated below, the upper screen may contain little details of your interest, while the
sidewalk on the lower screen is included in an ROI window.
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ROI_0
ROI_0
non-interested
X
X
ROI
As the result, the lower screen is constantly displayed in high details, while the upper half
is transmitted using a lower-quality format. Although the upper half is transmitted using a lower quality format, you still have an awareness of what is happening on the whole screen.
non-ROI: lower-quality
ROI: higher-quality
- Hybrid: The major difference between the “Manual” mode and the “Hybrid” mode is that:
In the “Hybrid“ mode, any objects entering the non-interested area will restore the
In the “Manual” mode, the non-interested area is always transmitted using a low-
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video quality of the moving objects and the area around them. The video quality of the associated non-interested area is immediately restored to normal to cover the moving objects.
quality format regardless of the activities inside.
VIVOTEK
- Quality priority: Use the slide bar to tune the quality contrast between the ROI and non- interested areas.
The farther the slide bar button is to the right, the higher the image quality of the ROI
areas. On the contrary, the farther the slide bar button to the left, the higher the image quality of the non-interested area.
In this way, you may set up an ROI window as a privacy mask by covering a protected
area using an ROI window, while the remaining screen become the non-interested
area. You may then congure the non-interested area to have a high image quality, or
vice versa.
You should also select the Maximum bit rate from the pull-down menu as the threshold to contain the bandwidth consumption for both the high- and low-quality video sections in a smart stream.
B
it rate control
Constrained bit rate:
A complex scene generally produces a larger le size, meaning that higher bandwidth
will be needed for data transmission. The bandwidth utilization is configurable to match a selected level, resulting in mutable video quality performance. The bit rates
are selectable at the following rates: 20Kbps, 30Kbps, 40Kbps, 50Kbps, 64Kbps,
128Kbps, 256Kbps, 512Kbps, 768Kbps, 1Mbps, 2Mbps, 3Mbps, 4Mbps, 6Mbps, 8Mbps, 10Mbps, 12Mbps, 14Mbps, ~ to 40Mbps. You can also select Customize
and manually enter a value up to 40Mbps.
- Target quality: Select a desired quality ranging from Medium to Excellent
- Maximum bit rate: Select a bit rate from the pull-down menu. The bit rate ranges
from 20kbps to a maximum of 40Mbps. The bit rate then becomes the Average or Upper bound bit rate number. The Network Camera will strive to deliver video streams around or within the bit rate limitation you impose.
- Policy: If Frame Rate Priority is selected, the Network Camera will try to maintain
the frame rate per second performance, while the image quality will be compromised. If Image quality priority is selected, the Network Camera may drop some video frames in order to maintain image quality.
Fixed quality:
On the other hand, if Fixed quality is selected, all frames are transmitted with the same quality; bandwidth utilization is therefore unpredictable. The video quality
can be adjusted to the following settings: Medium, Standard, Good, Detailed, and Excellent. You can also select Customize and manually enter a value.
Maximum bit rate: With the guaranteed image quality, you might still want to place
a bit rate limitation to control the size of video streams for bandwidth and storage
concerns. The congurable bit rate starts from 1Mbps to 40Mbps.
The Maximum bit rate setting in the Fixed quality configuration can ensure a reasonable and limited use of network bandwidth. For example, in low light conditions where a Fixed quality setting is applied, video packet sizes can tremendously increase when noises are produced with electrical gains.
You may also manually enter a bit rate number by selecting the Customized option.
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NOTE:
Video quality and xed quality refer to the compression rate. A lower value produces higher quality.
The higher the compression rate, the lower the quality.
Converting high-quality video signicantly increases the CPU load, and you may encounter streaming
disconnection or video loss while capturing a complicated scene. In the event of video loss, we suggest you customize the video stream to a lower resolution or reduce the frame rate for a smoother video.
If JPEG mode is selected, the Network Camera sends consecutive JPEG images to the client, producing
a moving effect similar to a lmstrip. Every single JPEG image transmitted guarantees the same image
quality, which in turn comes at the expense of variable bandwidth usage. Because the media contents are a combination of JPEG images, no audio data is transmitted to the client. There are three parameters
provided in MJPEG mode to control the video performance:
■ Frame size
You can set up different video resolution for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers. Note that a larger frame size takes up more bandwidth.
■ Maximum frame rate
This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother video quality.
If the power line frequency is set to 50Hz, the frame rates are selectable from 1fps to 25fps If the power line frequency is set to 60Hz, the frame rates are selectable from 1fps to 30fps. You can also select Customize and manually enter a value. The frame rate will decrease if you select a higher resolution.
■ Video quality
Refer to the previous page setting an average or upper bound threshold for controlling the bandwidth
consumed for transmitting motion jpegs. The conguration method is identical to that for H.264.
For Constant Bit Rate and other settings, refer to the previous page for details.
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Media > Audio

Audio Settings
Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note that if muted, no audio data will be transmitted even if audio transmission is enabled on the Client Settings
page. In that case, the following message is displayed:
External microphone input gain: Select the gain of the external audio input according to ambient conditions. Adjust the gain from +21 db (most sensitive) or -33db (least sensitive).
Audio type: Select audio codec as G.711 or G.726, and the sampling bit rate .
■ G.711 also provides good sound quality and requires about 64Kbps. Select pcmu (μ-Law) or pcma
(A-Law) mode.
■ G.726 is a speech codec standard covering voice transmission at rates of 16, 24, 32, and 40kbit/s.
When completed with the settings on this page, click Save to enable the settings.
IMPORTANT:
The network camera does not come with embedded microphone. An external microphone will be necessary especially if you prefer the Audio Detection feature. By default, the Audio setting is muted, and you need to manually deselect the Mute option.
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Network > General settings

This section explains how to congure a wired network connection for the Network Camera.
Network Type
LAN
Select this option when the Network Camera is deployed on a local area network (LAN) and is intended to be accessed by local computers. The default setting for the Network Type is LAN. Please rememer to click on the Save button when you complete the Network setting.
Get IP address automatically: Select this option to obtain an available dynamic IP address assigned by the DHCP server each time the camera is connected to the LAN.
Use xed IP address: Select this option to manually assign a static IP address to the Network Camera.
1. You can make use of VIVOTEK Installation Wizard 2 on the software CD to easily set up the Network Camera on LAN. Please refer to Software Installation on page 26 for details.
2. Enter the Static IP, Subnet mask, Default router, and Primary DNS provided by your ISP or network administrator.
Subnet mask: This is used to determine if the destination is in the same subnet. The default value is
“255.255.255.0”.
Default router: This is the gateway used to forward frames to destinations in a different subnet. Invalid router setting will disable the transmission to destinations across different subnets.
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Primary DNS: The primary domain name server that translates host names into IP addresses.
Secondary DNS: Secondary domain name server that backs up the Primary DNS.
Primary WINS server: The primary WINS server that maintains the database of computer names and IP addresses.
Secondary WINS server: The secondary WINS server that maintains the database of computer names and IP addresses.
TM
Enable UPnP presentation: Select this option to enable UPnP
presentation for your Network Camera so that whenever a Network Camera is presented to the LAN, the shortcuts to connected Network Cameras will be listed in My Network Places. You can click the shortcut to link to the web browser. Currently, UPnP sure the UPnP
TM
is supported by Windows XP or later. Note that to utilize this feature, please make
TM
component is installed on your computer.
Mega-pixel Network Camera (192.168.5.151)
Enable UPnP port forwarding: To access the Network Camera from the Internet, select this option to allow the Network Camera to open ports automatically on the router so that video streams can be sent out from a LAN. To utilize of this feature, make sure that your router supports UPnP
TM
and it is activated.
PPPoE (Point-to-point over Ethernet)
Select this option to congure your Network Camera to make it accessible from anywhere as long as
there is an Internet connection. Note that to utilize this feature, it requires an account provided by your ISP.
Follow the steps below to acquire your Network Camera’s public IP address.
1. Set up the Network Camera on the LAN.
2. Go to Conguration > Event > Event settings > Add server (please refer to Add server on page 120) to
add a new email or FTP server.
3. Go to Conguration > Event > Event settings > Add media (please refer to Add media on page 111). Select System log so that you will receive the system log in TXT le format which contains the
Network Camera’s public IP address in your email or on the FTP server.
4. Go to Conguration > Network > General settings > Network type. Select PPPoE and enter the user
name and password provided by your ISP. Click Save to enable the setting.
5. The Network Camera will reboot.
6. Disconnect the power to the Network Camera; remove it from the LAN environment.
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NOTE:
► If the default ports are already used by other devices connected to the same router, the Network
Camera will select other ports for the Network Camera.
TM
► If UPnP
is not supported by your router, you will see the following message:
Error: Router does not support UPnP port forwarding.
TM
► Steps to enable the UPnP
Note that you must log on to the computer as a system administrator to install the UPnP
user interface on your computer:
TM
components.
1. Go to Start, click Control Panel, then click Add or Remove Programs.
2. In the Add or Remove Programs dialog box, click Add/Remove Windows Components.
3.
In the Windows Components Wizard dialog box, select Networking Services and click Details.
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4. In the Networking Services dialog box, select Universal Plug and Play and click OK.
5. Click Next in the following window.
VIVOTEK
TM
6. Click Finish. UPnP
► How does UPnP
UPnP
TM
networking technology provides automatic IP conguration and dynamic discovery of devices
TM
is enabled.
work?
added to a network. Services and capabilities offered by networked devices, such as printing and le sharing, are available among each other without the need for cumbersome network conguration. In
the case of Network Cameras, you will see Network Camera shortcuts under My Network Places.
► Enabling UPnP port forwarding allows the Network Camera to open a secondary HTTP port on the
router-not HTTP port-meaning that you have to add the secondary HTTP port number to the Network Camera’s public address in order to access the Network Camera from the Internet. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.
From the Internet In LAN
http://203.67.124.123:8080 http://192.168.4.160 or
http://192.168.4.160:8080
► If the PPPoE settings are incorrectly configured or the Internet access is not working, restore the
Network Camera to factory default; please refer to Restore on page 52 for details. After the Network Camera is reset to factory default, it will be accessible on the LAN.
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Enable IPv6
Select this option and click Save to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support IPv6. The browser should be Microsoft
®
Internet Explorer 6.5, Mozilla Firefox 3.0 or above.
When IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv6 address accordingly.
IPv6 Information: Click this button to obtain the IPv6 information as shown below.
If your IPv6 settings are successful, the IPv6 address list will be listed in the pop-up window. The IPv6
address will be displayed as follows:
Refers to Ethernet
Link-global IPv6 address/network mask
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Link-local IPv6 address/network mask
Please follow the steps below to link to an IPv6 address:
1. Open your web browser.
2. Enter the link-global or link-local IPv6 address in the address bar of your web browser.
3. The format should be:
http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/
IPv6 address
4. Press Enter on the keyboard or click Refresh button to refresh the webpage.
For example:
VIVOTEK
NOTE:
► If you have a Secondary HTTP port (the default value is 8080), you can also link to the webpage in
the following address format: (Please refer to HTTP streaming on page 80 for detailed information.)
http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/:8080
IPv6 address
Secondary HTTP port
► If you choose PPPoE as the Network Type, the [PPP0 address] will be displayed in the IPv6
information column as shown below.
Manually setup the IP address: Select this option to manually set up IPv6 settings if your network environment does not have a DHCPv6 server and router advertisements-enabled routers. If you select this item, the following blanks will be displayed for you to enter the corresponding
information:
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Port
HTTPS port: By default, the HTTPS port is set to 443. It can also be assigned to another port number between 1025 and 65535.
Two way audio port: By default, the two way audio port is set to 5060. Also, it can also be assigned to another port number between 1025 and 65535.
The Network Camera supports two way audio communication so that operators can transmit and receive audio simultaneously. By using the Network Camera’s built-in or external microphone and an external speaker, you can communicate with people around the Network Camera.
Note that as JPEG only transmits a series of JPEG images to the client, to enable the two-way audio
function, make sure the video mode is set to “H.265" or "H.264” on the Media > Video > Stream settings page and the media option is set to “Media > Video > Stream settings” on the Client Settings page.
Please refer to Client Settings on page 39 and Stream settings on page 65.
Audio transmitted to operators
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America
Audio transmitted from operators
Taiwan
Audio is being transmitted to the Network Camera
Mic Volume
2016/06/09 17:08:56
Mute
Talk Button
VIVOTEK
Click to enable audio transmission to the Network Camera; click to adjust the volume of microphone; click
to turn off the audio. To stop talking, click again.
FTP port: The FTP server allows the user to save recorded video clips. You can utilize VIVOTEK's
Installation Wizard 2 to upgrade the rmware via FTP server. By default, the FTP port is set to 21. It also
can be assigned to another port number between 1025 and 65535.
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Network > Streaming protocols

HTTP streaming
To utilize HTTP authentication, make sure that your have set a password for the Network Camera rst;
please refer to Security > User account on page 90 for details.
Authentication: Depending on your network security requirements, the Network Camera provides two
types of security settings for an HTTP transaction: basic and digest.
If basic authentication is selected, the password is sent in plain text format and there can be potential risks of being intercepted. If digest authentication is selected, user credentials are encrypted using MD5 algorithm and thus provide better protection against unauthorized accesses.
HTTP port / Secondary HTTP port: By default, the HTTP port is set to 80 and the secondary HTTP port is set to 8080. They can also be assigned to another port number between 1025 and 65535. If the ports are
incorrectly assigned, the following warning messages will be displayed:
To access the Network Camera on the LAN, both the HTTP port and secondary HTTP port can be used to access the Network Camera. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.
On the LAN
http://192.168.4.160 or http://192.168.4.160:8080
Access name for stream 1 ~ 4: This Network camera supports multiple streams simultaneously. The
access name is used to identify different video streams. Users can click Media > Video > Stream settings to set up the video quality of linked streams. For more information about how to set up the video
quality, please refer to Stream settings on page 64.
When using Mozilla Firefox to access the Network Camera and the video mode is set to JPEG, users
will receive video comprised of continuous JPEG images. This technology, known as “server push”,
allows the Network Camera to feed live pictures to Mozilla Firefox.
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URL command -- http://<ip address>:<http port>/<access name for stream 1, 2, 3, or 4> For example, when the Access name for stream 2 is set to video2.mjpg:
1. Launch the Mozilla Firefox browser.
2. Type the above URL command in the address bar. Press Enter.
3. The JPEG images will be displayed in your web browser.
VIVOTEK
NOTE:
► Microsoft® Internet Explorer does not support server push technology; therefore, using http://<ip
address>:<http port>/<access name for stream 1, 2, 3, 4, or 5> will not work.
RTSP Streaming
To utilize RTSP streaming authentication, make sure that you have set a password for controlling the
access to video stream rst. Please refer to Security > User account on page 90 for details.
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Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest.
If basic authentication is selected, the password is sent in plain text format, but there can be potential risks of it being intercepted. If digest authentication is selected, user credentials are encrypted using MD5 algorithm, thus providing better protection against unauthorized access.
The availability of the RTSP streaming for the three authentication modes is listed below:
Quick Time player VLC
Disable O O Basic O O Digest O X
Access name for stream 1 ~ 5: This Network camera supports multiple streams simultaneously. The
access name is used to differentiate the streaming source. If you want to use an RTSP player to access the Network Camera, you have to set the video mode to
H.265 / H.264 and use the following RTSP URL command to request transmission of the streaming data.
rtsp://<ip address>:<rtsp port>/<access name for stream 1 to 5>
For example, when the access name for stream 1 is set to live.sdp:
1. Launch an RTSP player.
2. Choose File > Open URL. A URL dialog box will pop up.
3. Type the above URL command in the text box.
4. The live video will be displayed in your player as shown below.
Video 16:38:01 2012/01/25
rtsp://192.168.5.151:554/live.sdp
RTSP port /RTP port for video, audio/ RTCP port for video, audio
■ RTSP (Real-Time Streaming Protocol) controls the delivery of streaming media. By default, the port
number is set to 554.
■ The RTP (Real-time Transport Protocol) is used to deliver video and audio data to the clients. By
default, the RTP port for video is set to 5556 and the RTP port for audio is set to 5558.
■ The RTCP (Real-time Transport Control Protocol) allows the Network Camera to transmit the data by
monitoring the Internet trafc volume. By default, the RTCP port for video is set to 5557 and the RTCP
port for audio is set to 5559.
The ports can be changed to values between 1025 and 65535. The RTP port must be an even number and the RTCP port is the RTP port number plus one, and thus is always an odd number. When the RTP port changes, the RTCP port will change accordingly.
If the RTP ports are incorrectly assigned, the following warning message will be displayed:
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Multicast settings for stream 1, 2, 3, and 4: Click the items to display the detailed configuration information. Select the Always multicast option to enable multicast for video streams.
Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the other hand, sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address. Therefore, enabling multicast can effectively save Internet bandwith.
The ports can be changed to values between 1025 and 65535. The multicast RTP port must be an even number and the multicast RTCP port number is the multicast RTP port number plus one, and thus is always odd. When the multicast RTP port changes, the multicast RTCP port will change accordingly.
If the multicast RTP video ports are incorrectly assigned, the following warning message will be
displayed:
Multicast TTL [1~255]: The multicast TTL (Time To Live) is the value that tells the router the range a
packet can be forwarded.
Initial TTL Scope 0 Restricted to the same host 1 Restricted to the same subnetwork 32 Restricted to the same site 64 Restricted to the same region 128 Restricted to the same continent 255 Unrestricted in scope
IMPORTANT:
The Multicast metadata port is utilized by VIVOTEK VADP modules to transfer video analytics results, PTZ stream, textual data, and event messages between the camera and the client side running and observing the video analysis. If your client side computer is located outside the local network, you may
need to open the associated TCP port on routers and rewall.
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Network > DDNS

This section explains how to configure the dynamic domain name service for the Network Camera. DDNS is a service that allows your Network Camera, especially when assigned with a
dynamic IP address, to have a xed host and domain name.
Express link
Express Link is a free service provided by VIVOTEK server, which allows users to register a domain name for a network device. One URL can only be mapped to one MAC address. This service will examine if the host name is valid and automatically open a port on your router. If
using DDNS, the user has to manually congure UPnP port forwarding. Express Link is more
convenient and easier to set up.
Please follow the steps below to enable Express Link:
1. Make sure that your router supports UPnP port forwarding and it is activated.
2. Check Enable express link.
3. Enter a host name for the network device and click Save. If the host name has been used by another
device, a warning message will show up. If the host name is valid, it will display a message as shown below.
https://vivotek_test3454.2bthere.net
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Manual setup
DDNS: Dynamic domain name service
Enable DDNS: Select this option to enable the DDNS setting.
Provider: Select a DDNS provider from the provider drop-down list. VIVOTEK offers Safe100.net, a free dynamic domain name service, to VIVOTEK customers. It is recommended that you register Safe100.net to access VIVOTEK’s Network Cameras from the Internet. Additionally, we offer other DDNS providers, such as Dyndns.org(Dynamic), Dyndns.org(Custom), CustomSafe100, dyn-interfree.it.
Note that before utilizing this function, please apply for a dynamic domain account rst.
Safe100.net
1. In the DDNS column, select Safe100.net from the drop-down list. Click I accept after reviewing the
terms of the Service Agreement.
2. In the Register column, ll in the Host name (xxxx.safe100.net), Email, Key, and Conrm Key, and
click Register. After a host name has been successfully created, a success message will be displayed in the DDNS Registration Result column.
[Register] Successfully Your account information has been mailed to registered e-mail address
3. Click Copy and all the registered information will automatically be uploaded to the corresponding elds
in the DDNS column at the top of the page as seen in the picture.
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[Register] Successfully Your account information has been mailed to registered e-mail address
4. Select Enable DDNS and click Save to enable the setting.
CustomSafe100
VIVOTEK offers documents to establish a CustomSafe100 DDNS server for distributors and system integrators. You can use CustomSafe100 to register a dynamic domain name if your distributor or system integrators offer such services.
1. In the DDNS column, select CustomSafe100 from the drop-down list.
2. In the Register column, ll in the Host name, Server name, Email, Key, and Conrm Key; then click
Register. After a host name has been successfully created, you will see a success message in the DDNS Registration Result column. Enter ns1.safe100.net as the Server name.
3. Click Copy and all for the registered information will be uploaded to the corresponding elds in the
DDNS column.
4. Select Enable DDNS and click Save to enable the setting.
Forget key: Click this button if you have forgotten the key to Safe100.net or CustomSafe100. Your account information will be sent to your email address.
Refer to the following links to apply for a dynamic domain account when selecting other DDNS
providers:
Dyndns.org(Dynamic) / Dyndns.org(Custom): visit http://www.dyndns.com/
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Network > QoS (Quality of Service)
Quality of Service refers to a resource reservation control mechanism, which guarantees a certain quality to different services on the network. Quality of service guarantees are important if the network capacity
is insufcient, especially for real-time streaming multimedia applications. Quality can be dened as, for
instance, a maintained level of bit rate, low latency, no packet dropping, etc.
The following are the main benets of a QoS-aware network:
The ability to prioritize trafc and guarantee a certain level of performance to the data ow.
The ability to control the amount of bandwidth each application may use, and thus provide higher
reliability and stability on the network.
Requirements for QoS
To utilize QoS in a network environment, the following requirements must be met:
All network switches and routers in the network must include support for QoS.
The network video devices used in the network must be QoS-enabled.
QoS models
CoS (the VLAN 802.1p model)
IEEE802.1p defines a QoS model at OSI Layer 2 (Data Link Layer), which is called CoS, Class of Service. It adds a 3-bit value to the VLAN MAC header, which indicates the frame priority level from 0 (lowest) to 7 (highest). The priority is set up via a web console with the network switches, which then use different queuing disciplines to forward the packets.
Below is the setting column for CoS. Enter the VLAN ID of your switch (0~4095) and choose the priority
for each application (0~7).
If you assign Video the highest level, the switch will handle video packets rst.
NOTE:
► A VLAN Switch (802.1p) is required. Web browsing may fail if the CoS setting is incorrect.
► Class of Service technologies do not guarantee a level of service in terms of bandwidth and delivery
time; they offer a "best-effort." Users can think of CoS as "coarsely-grained" trafc control and QoS as "nely-grained" trafc control.
► Although CoS is simple to manage, it lacks scalability and does not offer end-to-end guarantees since
it is based on L2 protocol.
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QoS/DSCP (the DiffServ model)
DSCP-ECN defines QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model is
based on packet marking and router queuing disciplines. The marking is done by adding a eld to the
IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that provides 64 different class IDs. It gives an indication of how a given packet is to be forwarded, known as the Per Hop Behavior (PHB). The PHB describes a particular service level in terms of bandwidth, queueing theory, and dropping (discarding the packet) decisions. Routers at each network node classify packets according to their DSCP value and give them a particular forwarding treatment; for example, how much bandwidth to reserve for it.
Below are the setting options of DSCP (DiffServ Codepoint). Specify the DSCP value for each application
(0~63).
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Network > SNMP
(Simple Network Management Protocol)
This section explains how to use the SNMP on the network camera. The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to remotely
manage network devices and nd, solve network problems with ease.
■ The SNMP consists of the following three key components:
1. Manager: Network-management station (NMS), a server which executes applications that monitor and
control managed devices.
2. Agent: A network-management software module on a managed device which transfers the status of
managed devices to the NMS.
3. Managed device: A network node on a managed network. For example: routers, switches, bridges,
hubs, computer hosts, printers, IP telephones, network cameras, web server, and database.
Before conguring SNMP settings on the this page, please enable your NMS rst.
SNMP Conguration
Enable SNMPv1, SNMPv2c Select this option and enter the names of Read/Write community and Read Only community according to
your NMS settings.
Enable SNMPv3 This option contains cryptographic security, a higher security level, which allows you to set the Authentication password and the Encryption password.
■ Security name: According to your NMS settings, choose Read/Write or Read Only and enter the
community name.
■ Authentication type: Select MD5 or SHA as the authentication method.
■ Authentication password: Enter the password for authentication (at least 8 characters).
■ Encryption password: Enter a password for encryption (at least 8 characters).
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Security > User Account

This section explains how to enable password protection and create multiple accounts.
Root Password
The administrator account name is “root”, which is permanent and can not be deleted. If you want to add more accounts in the Manage User column, please apply the password for the “root” account rst.
1. Type the password identically in both text boxes, then click Save to enable password protection.
2. A window will prompt for authentication; type the correct user’s name and password in their respective
elds to access the Network Camera.
Privilege management
Digital Output & PTZ control: You can modify the manage privileges of operators or viewers. Select or deselect the checkboxes, then click Save to enable the settings. If you give Viewers the privilege, Operators will also have the ability to control the Network Camera through the main page. (Please refer
to Conguration on page 44).
Allow anonymous viewing: If this checkbox is selected, any client can access the live stream without entering a User ID and Password.
Account management
Administrators can add up to 20 user accounts.
1. Input the new user’s name and password.
2. Select the privilege level for the new user account. Click Add to enable the setting.
Access rights are sorted by user privilege (Administrator, Operator, and Viewer). Only administrators can
access the Conguration page. Although operators cannot access the Conguration page, they can use
the URL Commands to get and set the camera parameters. For more information, please refer to URL Commands of the Network Camera at the Appendix of this manual. Viewers access only the main page for live viewing.
Here you also can change a user’s access rights or delete user accounts.
1. Select an existing account to modify.
2. Make necessary changes and click Update or Delete to enable the setting.
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Security > HTTPS
(Hypertext Transfer Protocol over SSL)
This section explains how to enable authentication and encrypted communication over SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet on higher security level.
Create and Install Certicate Method
Before using HTTPS for communication with the Network Camera, a Certicate must be created rst. There are three ways to create and install a certicate:
Create self-signed certificate
1. Select this option from a pull-down menu.
2. In the rst column, select Enable HTTPS secure connection, then select a connection option: “HTTP
& HTTPS” or “HTTPS only”.
3. Click Create certicate to generate a certicate.
4. The Certicate Information will automatically be displayed as shown below. You can click Certicate
properties to view detailed information about the certicate.
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https://
5. Click Save to preserve your conguration, and your current session with the camera will change to the
encrypted connection.
6. If your web session does not automatically change to an encrypted HTTPS session, click Home to re-
turn to the main page. Change the URL address from “http://” to “https://“ in the address bar and press
Enter on your keyboard. Some Security Alert dialogs will pop up. Click OK or Yes to enable HTTPS.
https://192.168.5.151/index.html
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Create certificate request and install
1. Select the option from the Method pull-down menu.
2. Click Create certicate to proceed.
3. The following information will show up in a pop-up window after clicking Create. Then click Save to
generate the certicate request.
4. The Certicate request window will prompt.
If you see the following Information bar, click OK and click on the Information bar at the top of the page to allow pop-ups.
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5. Look for a trusted certificate authority, such as Symantec’s VeriSign Authentication Services, that
issues digital certificates. Sign in and purchase the SSL certification service. Copy the certificate request from your request prompt and paste it in the CA’s signing request window. Proceed with the rest of the process as CA’s instructions on their webpage.
6. Once completed, your SSL certicate should be delivered to you via an email or other means. Copy
the contents of the certicate in the email and paste it in a text/HTML/hex editor/converter, such as
IDM Computer Solutions’ UltraEdit.
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7. Open a new edit, paste the certicate contents, and press ENTER at the end of the contents to add an
empty line.
8. Convert le format from DOS to UNIX. Open File menu > Conversions > DOS to Unix.
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9. Save the edit using the “.crt” extension, using a le name like “CAcert.crt.”
10. Return to the original rmware session, use the Browse button to locate the crt certicate le, and
click Upload to enable the certication.
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11. When the certifice file is successfully loaded, its status will be stated as Active.
Note that a
certicate must have been created and installed before you can click on the “Save" button for the conguration to take effect.
12.To begin an encrypted HTTPS session, click Home to return to the main page. Change the URL ad-
dress from “http://” to “https://“ in the address bar and press Enter on your keyboard. Some Security Alert dialogs will pop up. Click OK or Yes to enable HTTPS.
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Security > Access List

This section explains how to control access permission by verifying the client PC’s IP address.
General Settings
Maximum number of concurrent streaming connection(s) limited to: Simultaneous live viewing for 1~10 clients (including all streams). The default value is 10. If you modify the value and click Save, all current connections will be disconnected and automatically attempt to re-link (IE Explorer or Quick Time Player).
Connection management: Click this button to display the connection status window showing a list of the
current connections. For example:
IP address
192.168.1.147
61.22.15.3
192.168.3.25
Elapsed time
12:20:34
00:10:09
45:00:34
User ID
root
anonymous
greg
Add to Deny List DisconnectRefresh
■ IP address: Current connections to the Network Camera.
■ Elapsed time: How long the client has been at the live view webpage (note that only clients currently at
the live view window will be listed here).
■ User ID: If the administrator has set a password for the webpage, the clients have to enter a user name
and password to access the live video. The user name will be displayed in the User ID column. If the administrator allows clients to make a connection without a user name and password, the User ID column will be empty.
There are some situations which allow clients access to the live video without a user name and
password:
1. The administrator does not set up a root password. For more information about how to set up a root password and manage user accounts, please refer to Security > User account on page 90.
2. The administrator has set up a root password, but set RTSP Authentication to “disable“. For more information about RTSP Authentication, please refer to RTSP Streaming on page 81.
3. The administrator has set up a root password, but allows anonymous viewing. For more information about Allow Anonymous Viewing, please refer to page 90.
■ Refresh: Click this button to refresh all current connections.
■ Add to deny list: You can select entries from the Connection Status list and add them to the Deny List to
deny their access. Please note that those checked connections will only be disconnected temporarily and they will automatically retry a connection (IE Explorer or Quick Time Player). If you want to enable the denied list, please check Enable access list ltering and click Save in the rst column.
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■ Disconnect: If you want to break off the current connections, please select them and click this button.
Please note that those checked connections will only be disconnected temporarily and they will automatically retry a connection (IE Explore or Quick Time Player).
Enable access list ltering: Check this item and click Save if you want to enable the access list ltering
function.
Filter
Filter type: Select Allow or Deny as the lter type. If you choose Allow Type, only those clients whose IP addresses are on the Access List below can access the Network Camera, and exclude the access from those that are not on the list. If you choose Deny Type, those clients whose IP addresses are on the Access List below will not be allowed to access the Network Camera, while those that are not on the list can.
Then you can Add a rule to the following Access List. Please note that the IPv6 access list column will not be displayed unless you enable IPv6 on the Network page. For more information about IPv6 Settings, please refer to Network > Enable IPv6 on page 76 for detailed information.
There are three types of rules: Single: This rule allows the user to add an IP address to the Allowed/Denied list. For example:
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Network: This rule allows the user to assign a network address and corresponding subnet mask to the Allow/Deny List in the CIDR format, e.g. 192.168.xx.xx/24.
For example:
IP address 192.168.2.x will be blocked.
Range: This rule allows the user to assign a range of IP addresses to the Allow/Deny List.
Note: This rule is only applicable to IPv4 addresses. For example:
Administrator IP address
Always allow the IP address to access this device: You can check this item and add the Administrator’s IP address in this eld to make sure the Administrator can always connect to the device.
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