Vivotek ND9541, ND9441 User Manual
ND9541
VIVOTEK - Built with Reliability
ND9441
Network Video Recorder
User’s Manual
H.265 • 32-CH & 16-CH • 4 HDDs • ONVIF • Dual LAN • Fisheye Dewarp •
HDMI/VGA Monitor Display • Storyboard Search • Mobile EZConnect
Rev. 1.6.1.11
Rev. 1.0
Rev. 1.0
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Table of Contents
Chapter One Hardware Installation and Initial Conguration ...................................................................................... 6
Introducing the Network Video Recorder ............................................................................................................... 6
Special Features ............................................................................................................................................. 6
Safety .............................................................................................................................................................. 7
Chassis Dimensions .................................................................................................................................... 8
Physical Description ............................................................................................................................................. 9
LED Indicators ...................................................................................................................................................... 29
Power Up and Power Down ................................................................................................................................. 30
Section One Management over a Local Console ...................................................................................................... 31
Chapter Two Introduction to the Local Console Interface .......................................................................................... 31
2-1. How to Begin ................................................................................................................................................. 33
2-2. Operation on Camera View Cell .................................................................................................................... 39
2-2-1. PTZ Panel ........................................................................................................................................... 39
2-2-2. Digital zoom Panel .............................................................................................................................. 41
2-2-3. Play Recording Clips Panel ................................................................................................................ 42
2-2-4. DI/DO .................................................................................................................................................. 43
2-2-5. Others ................................................................................................................................................. 43
2-2-6. Right-click Commands ........................................................................................................................ 44
Chapter Three Conguation Using the Local Console .............................................................................................. 45
The Main Control Portal ....................................................................................................................................... 45
3-1. Layout .................................................................................................................................................... 45
3-2. DI/DO ..................................................................................................................................................... 45
3-3. Search recording clips ........................................................................................................................... 46
3-3-1. Basic Search ................................................................................................................................ 46
3-3-2. Advanced Search.........................................................................................................................50
3-3-3. Storyboard ................................................................................................................................... 53
3-4. Export recordings ................................................................................................................................... 57
3-5. Settings .................................................................................................................................................. 59
3-5-1. Settings - Overview ...................................................................................................................... 59
3-5-2. Settings - Camera - Management................................................................................................ 60
3-5-3. Settings - Camera - Recording .................................................................................................... 65
3-5-4. Settings - Camera - Media ........................................................................................................... 67
3-5-5. Settings - Camera - Image ........................................................................................................... 70
3-5-6. Settings - Camera - Motion Detection.......................................................................................... 72
3-5-7. Settings - Camera - PTZ settings ................................................................................................ 73
3-5-8. Settings - Alarm - Alarm ............................................................................................................... 75
3-5-9. Settings - Alarm - Email ............................................................................................................... 84
3-5-10. Settings - System - Information ................................................................................................. 85
3-5-11. Settings - System - Maintenance ............................................................................................... 86
3-5-12. Settings - System - Display ........................................................................................................ 87
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3-5-13. Settings - System - UPS ........................................................................................................... 88
3-5-14. Settings - System - Log ............................................................................................................ 89
3-5-15. Settings - System - EZConnect service .................................................................................... 91
3-5-16. Settings - User .......................................................................................................................... 92
3-5-17. Settings - Storage ..................................................................................................................... 94
3-5-18. Settings - Network .................................................................................................................... 96
Bonding mode ....................................................................................................................................... 96
Settings - Network - IP .......................................................................................................................... 97
Settings - DDNS .................................................................................................................................... 98
Settings - Service .................................................................................................................................. 99
3-6. Information .......................................................................................................................................... 100
Section Two Management over a Web Console .................................................................................................... 101
Chapter Four Login and Getting Started ................................................................................................................ 102
4-1. Login .......................................................................................................................................................... 102
4-2. Graphical Layout and Screen Elements - Liveview .................................................................................... 106
4-2-1. Camera List Panel ........................................................................................................................... 107
4-2-2. Layout .............................................................................................................................................. 109
4-2-3. Layout contents ................................................................................................................................110
4-2-4. Logo & Menu ....................................................................................................................................110
4-2-5. View Cell panel .................................................................................................................................111
Adding Cameras to View Cells ...................................................................................................................111
4-2-6. PTZ panel ........................................................................................................................................ 120
4-2-7. Alarm panel ...................................................................................................................................... 122
4-3. Graphical Layout and Screen Elements - Search recording clips ............................................................ 126
4-3-1. Camera List Panel ........................................................................................................................... 127
4-3-2. Search Recording Clips Layout ....................................................................................................... 128
4-3-3. Logo & Menu ................................................................................................................................... 128
4-3-4. View Cells in Search Recording Clips .............................................................................................. 129
Search Recording Clips Control Panel ...................................................................................................... 130
4-3-5. Alarm Panel ..................................................................................................................................... 132
4-3-6. Calendar Panel ................................................................................................................................ 133
Chapter Five System Settings ................................................................................................................................ 134
5-1. System ....................................................................................................................................................... 135
5-1-1. Settings - Camera > Management ................................................................................................... 135
5-1-2. Settings - Camera > Recording ....................................................................................................... 139
5-1-3. Settings - Camera > Media .............................................................................................................. 141
5-1-3. Settings - Camera > Image .............................................................................................................. 144
5-1-4. Settings - Camera > Motion Detection ............................................................................................. 146
5-1-5. Settings - Camera - PTZ settings .................................................................................................... 147
5-2-1. Settings - Alarm - Alarm ................................................................................................................... 149
5-2-2. Settings - Alarm - Email ................................................................................................................... 159
5-3-1. Settings - System - Information ....................................................................................................... 160
5-3-2. Settings - System - Maintenance ..................................................................................................... 161
5-3-3. Settings - System - Display .............................................................................................................. 162
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5-3-4. Settings - System - UPS ................................................................................................................... 163
5-3-5. Settings - System - Log .................................................................................................................... 164
5-3-6. Settings - System - EZConnect service ............................................................................................ 166
5-4. Settings - User ..................................................................................................................................... 167
5-5. Settings - Storage ................................................................................................................................ 169
5-6. Settings - Network ................................................................................................................................ 171
Bonding mode ...................................................................................................................................... 171
Settings - Network - IP ......................................................................................................................... 172
Settings - DDNS ................................................................................................................................... 173
Settings - Service ................................................................................................................................. 174
5-7. Information ........................................................................................................................................... 175
Chapter Six Operation ............................................................................................................................................. 176
6-1. Liveview ...................................................................................................................................................... 176
6-1-1. Placing Cameras into the Layout ...................................................................................................... 176
6-1-2. PTZ and Other Screen Controls ....................................................................................................... 180
6-1-3. Audio ................................................................................................................................................. 183
6-1-4. Camera Properties and Controls ...................................................................................................... 184
6-1-5. Alarm Panel ...................................................................................................................................... 185
6-1-6. Layout view Control Buttons ............................................................................................................. 186
6-2. Search Recording Clips .............................................................................................................................. 187
6-2-1. Begin Playback and Search for Past Recordings ............................................................................. 187
6-2-2. Past Alarms and Bookmarks ............................................................................................................. 188
6-2-3. Synchronous Playback ..................................................................................................................... 189
6-2-4. Export media ..................................................................................................................................... 190
6-2-5. Time Search ...................................................................................................................................... 192
Technical Specications .......................................................................................................................................... 194
Safety and Compatibility .......................................................................................................................................... 196
Revision History
* Rev. 1.0: Initial release.
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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the
Network Camera is installed; then carefully read and follow the instructions in the Installation
chapter to avoid damage due to faulty assembly and installation. This also ensures the product is
used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the
URL Commands of the Network Camera section serves as a helpful reference to customizing
existing homepages or integrating with the current web server.
NOTE:
The operating system and management software are installed on a ash memory mounted
on the main board. Except for the plug-ins for the onscreen control, there is no need to install
software.
Package Contents
■ ND9541 or ND9441
■ Power adapter & power cord
■ Software CD
■ Quick Installation Guide
■ Mouse
■ Screws and HDD brackets
■ SATA cables
■ Slide rails (separately purchased)
Symbols and Statements in this Document
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitate an installation, function, or
process.
WARNING! or IMPORTANT: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
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Chapter One Hardware Installation and
Initial Configuration
Introducing the Network Video Recorder
VIVOTEK ND9541 and ND9441 series is a compact Linux embedded 32-CH or 16-CH standalone desktop NVR designed for any small-scale video surveillance installation. The series features ease of installation, and facilitates “One Button Setup” with its plug & play and auto setup
functionality.
Supporting HDMI and VGA local video output, users can control the GUI OSD interface via
mouse & keyboard, eliminating the need for a separate PC to search video or to playback from
the NVR. The new local display design - Auto Adaptive Stream will dynamically modify Stream
2 resolution of a camera to best fit the display resolution according to the layout type, resulting
in an efficient display, while maintaining superb image quality. What’s more, the NVR provides
various I/O ports, such as alarm input/output and RS485 giving users great flexibility with applications.
Together with VAST CMS and ST7501 VMS, users can set up an easy-to-use IP surveillance
system with ease. VIVOTEK also provides the mobile application, iViewer, for both iOS and Android handheld devices, enabling users to monitor live video anytime, anywhere.
Special Features
● Runs on embedded Linux
● 1 x HDMI and 1 x VGA for local display
● 4 x HDD bay, for a max. capacity of 24TB
● 2 x Gigabit RJ45 Ethernet ports;
● 3 x USB Ports (2 USB 2.0 in front and 1 USB 3.0 in Back)
● Size: 430 mm (W) x 400 mm (D) x 44.5 mm (H). Weight: 3.87kg.
● 32- or 16-CH Live View & 4-CH Synchronous Playback (web console)
● H.265 / H.264 / MJPEG
● PTZ Support
● Snapshot / Export Media
● Digital zoom Video Control
● EZConnect for effortless access from cell phones using a QR code
● Terminal block pins for DI/DO and RS-485 connection.
● Configuration Backup / Restore
● Compatible with VIVOTEK VAST Central Management Software*
● Integration with VIVOTEK Network Cameras
● VIVOTEK iViewer Support (iOS/Android cellphone/hand-held devices)
*The VIVOTEK VAST Central Management Software is not included in the package.
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Safety
Connect the system to an earthed main power outlet.
Never open the housing of the power supply unit.
Install and operate the system only in a dry, weather-proof location.
Observe the following safety factors:
•
Is there visible damage to the system or power cord?
•
Is the system operating correctly?
•
Has the system been exposed to rain or moisture?
•
Has the system been in a long storage under harsh conditions or exposed to
unconforming stress?
The relevant electrical engineering regulations must be complied with at all times during
installation.
Ensure that all maintenance and repair work is handled by qualified personnel such as
electrical engineers or network specialists.
Read this manual before installing or operating the system. The documentation contains
important safety instructions about permitted uses.
The rated AC input is: 100-240V~ 2-1A, 60-50Hz; the max. consumption: 120W (DC56V, 2.5A)
If a fault occurs, disconnect the power cord from the power supply.
Do not install the system close to heaters or other heat sources. Avoid locations with direct
sunlight.
All ventilation openings must not be blocked.
Use only the cables shipped with system or use appropriate cables that can withstand elec-
tromagnetic interference.
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Chassis Dimensions
400
44.5
18
120
430
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1
Front View
1 System status LED
2 Recording activity LED
3 HDD activity LED (#1 ~ 4)
4 USB 2.0 ports
5 Network status/activity LED
Physical Description
1
2
3
4
5
Rear View
2
3
1
1 Net 1 RJ45 port - GbE uplink 7 Audio IN
2 Net 2 RJ45 port - GbE uplink 8 DI/DO terminal block
3 HDMI 9 Power socket (DC56V, 2.5A)
4 USB 3.0 port 10 Power button
5 VGA 11 Reset button
6 Audio OUT
4
5
6
7
8
9
10
11
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1
NOTE:
You can also use the Reset button to restore system defaults. Press and hold down the button
for longer than 5 seconds. The system should start restoring defaults.
IMPORTANT:
It is important to leave a clearance of 25cm behind the chassis. The clearance is required to
ensure an adequate airow through the chassis to ventilate heat.
To ensure normal operation, maintain ambient airow. Do not block the airow around chassis
such as placing the system in a closed cabinet.
25cm
2
Hardware Installation
SATA hard disk(s) are user-supplied. The network video recorder can readily accommodate
most of the off-the-shelf SATA hard drives.
1. Use a screwdriver to loosen the retention screw on the sides of the chassis. Slide the top
cover back, and then remove the top cover.
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3
2. Secure the HDD brackets to the hard drives.
2
Label side
3. Connect SATA data cables to the connectors on the main board.
SATA Power
1
SATA Data
2
3
2
1
1
HDD connectors
4
2
3
4
3
4
HDD positions
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4
4. Connect SATA data and power cables to the hard drives.
SATA Data SATA Power
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6
5. Secure the hard disks to the mounting positions in the chassis with its label side facing up,
and the connectors facing the inside of the chassis.
5
2
1
1
1
4
2
3
4
3
2
6. When done, install the top cover.
3
4
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Rack-mounting (Optional, and the slide rails are separately purchased)
IMPORTANT:
If you have either a round-holed or square-holed rack, install cage nuts or clip nuts to the
desired positions on the rack posts.
The instructions below are based on the installation to a 4-post equipment rack.
The slide rails apply to rack cabinet of a depth of 700 to 900mm. With 4 hard drives, the
chassis can weigh up to 7kg.
If you need to install the NVR system into a rack cabinet,
1. Remove the foot pads from underneath the chassis.
x4
2. Unpack the rack-mount rails' package, and detach the inner rails from the rail assembly.
Detach the inner rail by pressing on the release tab.
Release tab
Inner rail
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3. Secure the inner rails to the sides of the chassis using the M4 screws.
Locking Clip to the rear
M4 x6
4. Secure the L-shape brackets to the front- and rear-ends of outer rails using the black round
head screws and washers. Do not completely tighten the screws yet. Adjust the length of slide
rails by extending and matching the rails between rack posts.
M4 screws
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Adjust the length of rails to match the rack posts.
The side w/ a locking clip to the front
5. Secure the slide rails to rack posts using the #10 screws.
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6. Pull the middle rails out of the slide rail assemblies.
7. Hold the chassis using both hands on the sides of the chassis. Align the tips of inner rails
on the chassis with the open portion of the slide rail assemblies. Push the system into the
assemblies until the system stops.
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8. The inner rails and the rail assemblies should be locked on the way into the rack cabinet.
Press the release tabs on the sides to slide the chassis into rack.
Release tab
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3
Interface Connections
1. Connect to a monitor using an HDMI cable. VGA is also supported.
2. Connect CAT5e or better-quality Ethernet cable to the Gb/E Ethernet ports. IP cameras are
connected via an Ethernet switch or PoE switches.
3. Connect USB devices such as, mouse, keyboard, USB optical drive, or USB thumb drive (for-
matted in FAT format), or UPS.
4. Connect external devices, such as sensors, relays, or alarms to the terminal block.
5. Connect the power adaptor to the power mains and the system.
LAN/WAN
USB 3.0
Camera 01
Camera 04
Camera 07
Camera 02
Camera 05
Camera 08
Camera 03
Camera 06
Camera 09
AC100~240V
50/60Hz, 2-1A
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NOTE:
Although the system supports MAC Binding, the system should be able to detect VIVOTEK's
cameras within the network regardless of the presence of a DHCP server. Ideally, cameras
and the NVR should reside in the same subnet. If a camera's IP is changed for some reasons,
the system should be able to detect its new IP.
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Terminal Block Connections
The terminal block pinouts is shown as follows:
The DO pins default status is set to Normally Closed. Connect your relay or external devices’
signal wires to the system, the system will automatically detect the current signal status. You
can then trigger the external devices using the DI/DO panel on the live view.
You can also congure the system alarm setting for the system to automatically trigger a DO on
the occurrence of system events. See Alarm settings on page 75.
Normally Closed
COMMON
Normally Open
Alarm IN
G8765 G4321
Alarm OUT
4321
NO COM NO COMNO COM NO COM
NO = Normally Open
COM = Common pin
RS485
-
+
The pins are listed and described from left to right as shown in the drawing above.
Pin Description NOTE
DI no. 1 ~ 8 Open-short-to-GND
G Pins #1~4 share a common ground.
Pins #5~8 share a common ground.
NO Normally open. Use the DO trigger
buttons on the live view window to
trigger the digital output.
COM Common pin
RS485+ RS485 Data+ A 120Ω terminator is enabled on the
RS485- RS485 Data-
bus. The terminator cannot be disabled.
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WARNING:
If you connect the NVR to a PoE port of the AW-FED series PoE switch, make sure you turn off
the PoE output on that specic port using the onboard DIP switch. Otherwise, the high power
output can damage the LAN port on NVR.
PoE cameras
AW-FED PoE switch
1 2 3 456 7 8
ON
PoE ON/OFF switch
NVR
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4
A local console requires the following:
1. A monitor is connected via an HDMI or VGA cable.
2. A mouse and/or a keyboard are connected to the system.
3. It is presumed that the system has not been congured yet.
Follow the onscreen messages to complete the initial conguration:
1. Select the UI language, Time zone, and current date and time. Click on the Continue button
to proceed.
Initial Conguration - via a Local Console
IMPORTANT:
Except in the initial setup, changing system time can produce disruptions to the existing
recordings. Turning the current system time back to a time when video recording was taking
place can generate duplicate les. And those les may not be playable.
2. The system will then start to scan the local subnet for connected cameras.
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3. All cameras detected on the network will be automatically selected. If necessary, deselect the
cameras you want to exclude from the conguration. Click Continue to proceed.
NOTE:
1. The maximum recording bandwidth is
2560x1920 @ 120 fps (4-CH)
1920x1080 @ 480 fps (16-CH)
1280x720 @ 960 fps (32-CH)
Display bandwidth:
2560x1920 @ 30 fps (1-CH)
1920x1080 @ 120 fps (4-CH)
1280x720 @ 240 fps (8-CH)
1280x720 @ 480 fps (16-CH)
720x480 @ 960 fps (32-CH)
When cameras are recruited into the conguration, their stream 1 is used as the recording
stream.
The resolution and fps (frame rate per second) of stream 1 may vary depending on the
specications of different cameras.
2. If there are more than 16 or 32 cameras in your local network, you will need to manually
select cameras.
If there are less than 8 or 16 cameras, the Auto Setup will automatically move to the next
conguration step.
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4. The system will automatically create volumes from the installed disk drives. The process will
take several minutes.
5. An optional utility, EZConnect, is available through the Apple and Android App Stores. The
EZConnect works with a server hosted by VIVOTEK for bridging and tunneling video requests
between client devices and network cameras/CMS/NVR. The utility simplies and facilitates
network conguration for access across the Internet.
The prerequisites for using the EZConnect are as follows:
1. Download and install the EZConnect utility to your cell phone.
2. Both the NVR and your cell phone have access to the Internet.
With this utility, you do not need to congure IP port forwarding on router or set up a DDNS
address for the NVR. You do not even need to know the IP address of the NVR. The
EZConnect utility automatically manages the network parameters required for making the
connection. The EZConnect comes with viewing and playback interfaces very similar to those
in the iViewer utility.
To connect the NVR from a cell phone using the EZConnect:
5-1. Click on the EZConnect button on the wizard.
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5-2. The QR code will be generated.
5-3. Open the utility from your cell phone. If you already registered an account, tap LOG IN.
If not, tap SIGN UP to register an account from a VIVOTEK server.
User
5-4. You can be defaulted to the Live view page. Tap the Add button below to add devices.
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5-5. Tap the ADD DEVICES MANUALLY button.
5-6. You can then point your cell phone lens at the NVR screen (Step 5-3.) and use the
SCAN QR CODES function to establish the connection. You may also manually enter
the device ID.
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5-7. The process will take several seconds to complete.
5-8. The NVR and the cameras under it will be ready for access.
6. Click the Done button. The LiveClient screen will display, and, by default, the recording from
the selected cameras will immediately take place.
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5
LED Indicators
1
2
3
4
5
Name Behavior Denitions
1. Status LED 1 Constant Green System is ready.
2 Blinking Green
every 1 second
3 Constant Red S.M.A.R.T.-related disk errors, or a congured H.D.D.
2. Record LED 1 Flashing Red Camera streams are recorded to the system storage.
2 OFF No recording.
3. HDD activity
LED
4 & 5. NET
activity LED
1 Constant Green H.D.D. is connected and ready.
2 Constant Red SMART-related disk errors or a congured H.D.D. is
3 Blinking Red every
1 second
4 OFF H.D.D. is disconnected or removed.
1 Flashing Orange Indicating on-going trafc over the LAN connection.
2 Solid Orange Ethernet is connected.
3 OFF Ethernet is disconnected.
Updating rmware or device pack.
is missing, or H.D.D. is full. Buzzer will also be
sounded. When buzzer is turned off, LED will return
normal.
missing.
H.D.D. conguration errors.
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6
To power up and power down,
On the initial conguration:
1. Connect the power adapter between the system and power outlet.
2. Turn on the system by pressing the power button for more than one second.
After the initial connection,
1. Press the power button for 1 second to power on.
2. Press the power button for 4 seconds to power down. The system should start ushing the
cached contents in system memory and gracefully shut down.
Press the Reset button for longer than 5 seconds can restore system defaults.
1. No storage system is completely fail-safe. Damage to data might occur due to le system
corruption, operating system malfunction, virus infection, HDD component failures, and so on.
Therefore, it is highly recommended to regularly back up your data, and VIVOTEK disclaims
responsibilities of data loss or recovery.
2. Always power off the system using the power button. Do not disconnect the power cord while
the system is still operating. Doing so will result in data inconsistencies. The normal power-off
procedure allows cached data to be written to disks.
Power Up and Power Down
WARNING:
NOTE:
If system buzzer is sounded, move your mouse cursor to reveal the main screen portal, and
then click on the Stop buzzer button.
Serious system faults, such as a missing volume, can trigger the system buzzer. Verify the
cause of system fault and turn off the buzzer.
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