Vivotek IP9171-HP User Manual

Box

IP9171-HP

Network Camera

User’s Manual

3MP • WDR Pro • Remote Back Focus • SNV • 3DNR

Rev. 1.1

VIVOTEK

Table of Contents

Overview

Revision History ..................................................................................................................................................... 3

Read Before Use .................................................................................................................................................... 4

Package Contents .................................................................................................................................................. 4

Symbols and Statements in this Document ............................................................................................................ 4

Physical Description ............................................................................................................................................... 5

Hardware Installation .............................................................................................................................................. 6

Network Deployment ............................................................................................................................................ 11

Software Installation ............................................................................................................................................. 14

Ready to Use ........................................................................................................................................................ 15

Auto Focus ........................................................................................................................................................... 16

Accessing the Network Camera

Using Web Browsers ............................................................................................................................................ 17

Using RTSP Players ............................................................................................................................................. 20

Using 3GPP-compatible Mobile Devices .............................................................................................................. 21

Using VIVOTEK Recording Software ................................................................................................................... 22

Main Page Client Settings

Conguration Conguration

System > General settings ................................................................................................................................... 35

System > Homepage layout ................................................................................................................................ 36

System > Logs ..................................................................................................................................................... 39

System > Parameters .......................................................................................................................................... 41

System > Maintenance ......................................................................................................................................... 42

Media > Image ................................................................................................................................................... 46

Media > Video ...................................................................................................................................................... 58

Media > Audio....................................................................................................................................................... 66

Network > General settings .................................................................................................................................. 67

Network > Streaming protocols .......................................................................................................................... 75

Network > SNMP (Simple Network Management Protocol) ................................................................................. 84

Security > User accounts ..................................................................................................................................... 85

Security > HTTPS (Hypertext Transfer Protocol over SSL) .......................................................................86

Security > Access List ........................................................................................................................................ 93

PTZ > PTZ settings .............................................................................................................................................. 98

PTZ ..................................................................................................................................................................... 101

Mechanical PTZ Operation ................................................................................................................................. 101

Event > Event settings........................................................................................................................................ 104

Applications > Motion detection.......................................................................................................................... 118

Applications > DI and DO ................................................................................................................................. 121

Applications > Tampering detection ................................................................................................................... 122

Applications > Audio detection ......................................................................................................................... 123

Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 125

Snapshot Focus ................................................................................................................................................. 128

....................................................................................................................................................................

...........................................................................................................................

................................................................................................................................................................

.........................................................................................................................................................

...........................................................................................................................................................

23 28 33 34

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Recording > Recording settings .............................................................................................................. 130

Local storage > SD card management ..................................................................................................... 135

Local storage > Content management ..................................................................................................... 136

Appendix

URL Commands for the Network Camera ................................................................................................ 139

Technical Specications ........................................................................................................................... 287

Technology License Notice ....................................................................................................................... 288

Electromagnetic Compatibility (EMC) .......................................................................................................289

....................................................................................................................................................

Overview

VIVOTEK

139

VIVOTEK’s IP9171-HP is a brand-new professional H.265 box network camera offering up to 30 fps at 3-Megapixel with superb image quality. By utilizing VIVOTEK’s sophisticated Smart Stream II, the camera is able to optimize resolution for a desired object or area and

thus ensure maximum efciency of bandwidth usage. Combining both H.265 and Smart

Stream II, the IP9171-HP can reduce both bandwidth and storage consumption by up to 80%* while maintaining the high standard of image quality. This unique combination of high resolution and low storage consumption make the IP9171-HP suitable for a wide range of video surveillance applications, including government and industrial buildings, retail environments, airports, railway stations and schools.

Additionally, employing WDR Pro allows the camera to capture both the dark and bright areas of an image, combining the differences to create a highly realistic representation of the original scene. Further improving the IP9171-HP’s range of operating conditions, SNV technology makes high-quality full-color surveillance video possible under low-light conditions. Together, these features enable the camera to provide video quality strikingly close to the capabilities of the human eye. Further enhancing the camera’s ability to adapt to its environment, precise software controls maintain the iris opening of the IP9171-HP’s lens at an optimal level at all times, resulting in superior sharpness as well as depth of

eld. Finally, the IP9171-HP is also endowed with VIVOTEK’s RBF (Remote Back Focus) System, empowering the installer to adjust focus both precisely and with greater exibility.

Revision History

■ Rev. 1.0: Initial release.

■ Rev. 1.1: Updated URL commands to rev. 1.4b.

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Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network Camera

is not only a high-performance web-ready camera but can also be part of a exible surveillance

system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.

It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.

The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server.

Package Contents

■ IP9171-HP.

■ L-type Hex key wrench, screws

■ Software CD

■ Camera stand

■ Quick Installation Guide

Symbols and Statements in this Document

INFORMATION: provides important messages or advices that might help prevent

inconvenient or problem situations.

NOTE: Notices provide guidance or advices that are related to the functional integrity of

the machine.

Tips: Tips are useful information that helps enhance or facilitae an installation, function,

or process.

WARNING! or IMPORTANT!: These statements indicate situations that can be

dangerous or hazardous to the machine or you.

Electrical Hazard: This statement appears when high voltage electrical hazards might

occur to an operator.

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Physical Description

Front Panel

Lens

Rear Panel

VIVOTEK

Light Sensor

MicroSD Card Slot

Status LED

Audio In

Audio Out

Recessed Reset Button

General I/O Terminal Block

Ethernet 10/100 RJ45 Socket

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Hardware Installation

1. Install the lens module to the camera.

2. Connect the iris control cable to the socket on camera.

3. Install the camera stand to camera.

4. Connect an Ethernet cable to the camera.

POWER

COLLISION

LINK

RECEIVE

PARTITION

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When choosing the lens for your camera, please notice the specications as below. The

screw mount (distance A-C) must be shorter than 5.2mm; in case that the bottom of screw mount may hit the IR Cut Filter.

5. Install a MicroSD card, and, if preferred, connect DI/DO wires to the terminal block The AC/DC pins can accept either 12V or 24V power input with no polarity.

icro

DO+ DODI1+ DI2+ DI3+ DI- (common GND) RS485RS485+ AC/DC pw AC/DC pw

The DO pin can provide a 5V output, and the max. load is 50mA.

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DI/DO Diagram

DI-

VDC

DO+

BJT transistor

DI+

DO-

DO+

DI-

DI+

Switch

NO NC

Switch

Relay

VDC

External power source

Source

External

device

BJT transistor

DO-

NO NC

Relay

Source

External

device

1. The DO+ pin provides 5V output voltage, and the max. load is 50mA.

2. The max. voltage for DO- pins is 80VDC (External power).

In order to control AC devices, the above diagram can be taken in consideration. The

diagram uses a relay to control the ON/OFF condition of the AC device.

3. An external relay can be triggered by using DO+ or by an external power source, depending on the type of relay you use.

4. In case of using an individual relay (instead of using a relay module), for protection against voltage or current spikes, a transient voltage suppression diode must be connected in parallel with the inductive load.

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6. Install the IW2 utility. Use the IW2 utility to nd the camera on LAN. Open a web

console to have a live view.

IW2

VIVOTEK

LAN

00-02-D1-73-02-02 192.168.5.151 FD8168

0002D1730202

Browser

7. With a live view on screen, adjust the image zoom and focus using the pullers on lens module.

∞

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You can purchase the AE-236/237/241/242 enclosure for outdoor installations.

LED Denitions

Item LED status Description

LED De`nitions

1 Steady Red Powered and system booting, or network

failed

Red LED off Power off

Green LED off Network is disconnected

2 Steady Red and Green LED blinks every 1

sec.

3 Green LED blinks every 1 sec. and RED

LED blinks consecutively every 0.15 sec.

4 Green and RED blink every 0.15 sec, Green

and RED light on, then blink again.

5 RED LED is on, Green LED blinks and RED

LED is constantly on.

Green and RED LEDs are constantly on. Status after a reset (network

Connected to network

Upgrading rmware

Restoring defaults

Status after a reset (network connected)

disconnected)

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Hardware Reset

Reset Button

The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again.

Reset: Press the recessed reset button. Wait for the Network Camera to reboot.

Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings will be restored to factory default. Upon successful restore, the status LED will blink green and red during normal operation.

MicroSD/SDHC/SDXC Card Capacity

This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and other preceding standard SD cards.

Network Deployment

General Connection (PoE)

When using a PoE-enabled switch

The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoEenabled switch via Ethernet cable.

802.3af

PoE Switch

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When using a non-PoE switch

Use a PoE power injector (optional) to connect between the Network Camera and a nonPoE switch.

PoE Power Injector

(optional)

Non-PoE Switch

NOTE:

1. The camera is only to be connected to PoE networks without routing to outside plants.

2. For PoE connection, use only UL listed I.T.E. with PoE output.

Internet connection via a router

Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.

1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 14 for details.

IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1

Internet

WAN (Wide Area Network ) Router IP address : from ISP

LINK

POWER

COLLISION

RECEIVE

PARTITION

LAN (Local Area Network) Router IP address : 192.168.0.1

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Cable or DSL Modem

IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1

VIVOTEK

2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is

192.168.0.3, please forward the following ports for the Network Camera on the router.

■ HTTP port: default is 80

■ RTSP port: default is 554

■ RTP port for video: default is 5556

■ RTCP port for video: default is 5557

If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.

3. Find out the public IP address of your router provided by your ISP (Internet Service Provider). Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type on page 68 for details.

Internet connection with static IP

Choose this connection type if you are required to use a static IP for the Network Camera.

Please refer to LAN setting on page 67 for details.

Internet connection via PPPoE (Point-to-Point over Ethernet)

Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 68 for details.

Congure the router, virtual server or rewall, so that the router can forward any data coming into a pre-congured port number to a network camera on the private network, and

allow data from the camera to be transmitted to the outside of the network over the same path.

From Forward to

122.146.57.120:8000 192.168.2.10:80

122.146.57.120:8001 192.168.2.11:80

... ...

When properly congured, you can access a camera behind the router using the HTTP request such as: http://122.146.57.120:8000

If you change the port numbers on the Network conguration page, please open the ports

accordingly on your router. For example, you can open a management session with your

router to congure access through the router to the camera within your local network. Please consult your network administrator for router conguration if you have troubles with the conguration.

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For more information with network conguration options (such as that of streaming ports),

please refer to Conguration > Network Settings. VIVOTEK also provides the automatic port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.

Software Installation

Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your Network Camera on the LAN.

1. Install IW2 under the Software Utility directory from the software CD. Double-click the IW2 shortcut on your desktop to launch the program.

2. The program will conduct an analysis of your network environment. After your network environment is analyzed, please click Next to continue the program.

Installation

Wizard 2

3. The program will search for all VIVOTEK network devices on the same LAN.

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4. After a brief search, the installer window will prompt. Click on the MAC and model name that matches the one printed on the product label. You can then double-click on the address

to open a management session with the Network Camera.

Network Camera

Model No: IP9171-HP

MAC:0002D1730202

R o HS

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Pat. 6,930,709

Made in Taiwan

00-02-D1-73-02-02 192.168.5.151 IP9171-HP

0002D1730202

Ready to Use

1. A browser session with the Network Camera should prompt as shown below.

2. You should be able to see live video from your camera. You may also install the 32-channel recording software from the software CD in a deployment consisting of multiple cameras. For

its installation details, please refer to its related documents.

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Auto Focus

On the web session, visit the Conguration > Image > Focus window. Perform the Auto Focus function for best image. However, if you have cascaded cameras, do this one by one. Do not perform this function simultaneously on multiple cameras because the motorized lens also consume considerable power, and may cause the last camera on the line to hang.

Focus window

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Accessing the Network Camera

This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software.

Using Web Browsers

Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.

If your network environment is not a LAN, follow these steps to access the Netwotk Camera:

1. Launch your web browser (e.g., Microsoft

2. Enter the IP address of the Network Camera in the address eld. Press Enter.

3. Live video will be displayed in your web browser.

4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as

shown below. Follow the instructions to install the required plug-in on your computer.

Internet Explorer or Mozilla Firefox).

NOTE:

NOTE

► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live

video. If you don’t have QuickTime on your computer, please download it rst, then launch

the web browser.

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► By default, the Network Camera is not password-protected. To prevent unauthorized access,

it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 85.

► If you see a dialog box indicating that your security settings prohibit running ActiveX

Controls, please enable the ActiveX

Controls for your browser.

1. Choose Tools > Internet Options > Security > Custom Level.

2. Look for Download signed ActiveX

controls; select Enable or Prompt. Click OK.

3. Refresh your web browser, then install the ActiveX

complete installation.

control. Follow the instructions to

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IMPORTANT:

Currently the Network Camera utilizes 32-bit ActiveX plugin. You CAN NOT open a

•

management/view session with the camera using a 64-bit IE browser.

If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\

•

SysWOW64. A 32-bit version of IE browser will be installed.

On Windows 7, the 32-bit explorer browser can be accessed from here:

•

C:\Program Files (x86)\Internet Explorer\iexplore.exe

If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.

•

Tips:

VIVOTEK

1. The onscreen Java control can malfunction under the following situations: A PC connects to different cameras that are using the same IP address (or the same camera

running different rmware versions). Removing your browser cookies will solve this problem.

2. If you encounter problems with displaying the conguration menus or UI items, try disable the Compatibility View on IE8 or IE9.

You may also press the F12 key to open the developer tools utility, and then change the Browser Mode to the genuine IE8 or IE9 mode.

• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was

previously installed.

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Using RTSP Players

To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming.

Quick Time Player

VLC media player

1. Launch the RTSP player. mpegable Player

2. Choose File > Open URL. A URL dialog box will pop up.

3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for

pvPlayer

stream1 or stream2>

As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 76.

For example:

rtsp://192.168.5.151:554/live.sdp

4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 76 for details.

Video 16:38:01 2012/01/25

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Video quality (Constant bit rate) 40kbps

Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page

11.

To utilize this feature, please check the following settings on your Network Camera:

1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable.

For more information, please refer to RTSP Streaming on page 76.

2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.

Please set the video streaming parameters as listed below.

For more information, please refer to Stream settings on page 58.

Video Mode H.264 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S

3. As most ISPs and players only allow RTSP streaming through port number 554, please set

the RTSP port to 554. For more information, please refer to RTSP Streaming on page 76.

4. Launch the player on the 3GPP-compatible mobile devices (e.g., Quick Time).

5. Type the following URL commands into the player.

The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming

access name for stream # with small frame size and frame rate>.

For example:

You can configure Stream #2 into the suggested stream settings as listed above for live viewing on a mobile device.

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Using VIVOTEK Recording Software

The product software CD also contains an ST7501 recording software, allowing simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.

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Main Page

This chapter explains the layout of the main page. It is composed of the following sections:

VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live Video Window.

Resize Buttons

VIVOTEK INC. Logo

Camera Control Area

Hide Button

Host Name

Configuration Area

Live View Window

VIVOTEK INC. Logo

Click this logo to visit the VIVOTEK website.

Host Name

The host name can be customized to t your needs. The name can be changed especially there are many

cameras in your surveillance deployment. For more information, please refer to System on page 34.

Camera Control Area

Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You can select any of them for live viewing. For more information about multiple streams, please refer to page 58 for detailed information.

Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on

the Application page before you enable this function. A total of 3 event conguration can be congured.

For more information about event setting, please refer to page 104. If you want to hide this item on the homepage, please go to Configuration> System > Homepage Layout > General settings > Customized button to deselect the “show manual trigger button” checkbox.

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H.264/265 Protocol and Media Options

Conguration Area

Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 28.

Conguration: Click this button to access the conguration page of the Network Camera. It is suggested

that a password be applied to the Network Camera so that only the administrator can configure the

Network Camera. For more information, please refer to Conguration on page 33.

Language: Click this button to choose a language for the user interface. Language options are available in: English, Deutsch, Español, Français, Italiano,

日本語

, Português,

簡体中文

, and

繁體中文

. Please

note that you can also change a language on the Conguration page; please refer to page 33.

Hide Button

You can click the hide button to hide or display the control panel.

Resize Buttons

Click the Auto button, the video cell will resize automatically to t the monitor.

Click 100% is to display the original homepage size. Click 50% is to resize the homepage to 50% of its original size. Click 25% is to resize the homepage to 25% of its original size.

Live Video Window

■ The following window is displayed when the video mode is set to H.264 or H.265:

Video Title

Title and Time

Zoom Indicator

Video (TPC-AV)

Video 17:08:56 2015/03/25

x4.0

Video Title: The video title can be congured. For more information, please refer to Video Settings on page 46.

H.264 or H.265 Protocol and Media Options: The transmission protocol and media options for H.264 or

H.265 video streaming. For further conguration, please refer to Client Settings on page 28.

2015/03/25 17:08:56

Time

Video Control Buttons

Time: Display the current time. For further conguration, please refer to Media > Image > Genral settings on page 46.

Title and Time: The video title and time can be stamped on the streaming video. For further conguration, please refer to Media > Image > General settings on page 49.

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PTZ Panel: This Network Camera supports “digital“ (e-PTZ) pan/tilt/zoom control, which allows roaming a smaller view frame within a large view frame. Please refer to PTZ settiings on page 98 for detailed information.

Global View: Click on this item to display the Global View window. The Global View window contains a

full view image (the largest frame size of the captured video) and a oating frame (the viewing region of the current video stream). The oating frame allows users to control the e-PTZ function (Electronic Pan/

Tilt/Zoom). For more information about e-PTZ operation, please refer to E-PTZ Operation on page 98. For more information about how to set up the viewing region of the current video stream, please refer to page 98.

The viewing region of the curruent video stream

The largest frame size

Note that the PTZ buttons on the panel are not operational unless you are showing only a portion of the full image. If the live view window is displaying the full view, the PTZ buttons are not functional.

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Video Control Buttons: Depending on the Network Camera model and Network Camera conguration, some buttons may not be available.

Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format.

Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation

screen indicates the part of the image being magnied. To control the zoom level, drag the slider bar. To

move to a different area you want to magnify, drag the navigation screen.

Pause: Pause the transmission of the streaming media. The button becomes the Resume button after clicking the Pause button.

Stop: Stop the transmission of the streaming media. Click the Resume button to continue transmission.

Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the

recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving Options on page 29 for details.

Volume: When the Mute function is not activated, move the slider bar to adjust the volume on the local computer.

Mute: Turn off the volume on the local computer. The button becomes the Audio On button after clicking the Mute button.

Talk: Click this button to talk to people around the Network Camera. Audio will project from

the external speaker connected to the Network Camera. Click this button transmission.

Mic Volume: When the Mute function is not activated, move the slider bar to adjust the microphone volume on the local computer.

Stop MP4 Recording button to end recording. When you exit the web browser, video

again to end talking

NOTE:

1. For a megapixel camera, it is recommended to use monitors of the 24" size or larger, and

are capable of 1600x1200 or better resolutions.

2. Below are the defaults for Audio settings:

For cameras with built-in microphone: Not Muted. For cameras without built-in microphone: Muted.

To receive audio input from an external microphone, you may need to enable the audio input

from Media > Audio. Refer to page 66 for more information.

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Mute: Turn off the Mic volume on the local computer. The button becomes the Mic On button after clicking the Mute button.

Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal

mode.

■ The following window is displayed when the video mode is set to MJPEG:

Video Title

Title and Time

Video (HTTP-V)

Video 17:08:56 2015/07/25

2015/07/25 17:08:56

Time

Video Control Buttons

Video Title: The video title can be congured. For more information, please refer to Media > Image on page 49.

Time: Display the current time. For more information, please refer to Media > Image on page 49.

Title and Time: Video title and time can be stamped on the streaming video. For more information, please refer to Media > Image on page 49