IB9391-EHT
IB9391-EHT(W/O JUNCTION BOX)
Bullet
Network Camera
User’s Manual
Outdoor • IP66 • IP67 • IK10 • 8MP 30FPS (WDR on) • Day & Night • Remote Focus • P-iris
WDR Pro • Smart Stream III • SNV • 50M Smart IR
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ...............................................................................................................................................3
Read Before Use ..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document ......................................................................................................5
Physical Description ........................................................................................................................................5
Hardware Installation ........................................................................................................................................7
Software Installation .......................................................................................................................................14
Network Deployment ......................................................................................................................................22
Ready to Use ..................................................................................................................................................23
Using Web Browsers ......................................................................................................................................26
Using RTSP Players .......................................................................................................................................29
Using 3GPP-compatible Mobile Devices ........................................................................................................30
Using VIVOTEK Recording Software .............................................................................................................31
Main Page
Client Settings
Conguration
System > General settings .............................................................................................................................43
System > Homepage layout ..........................................................................................................................45
System > Logs ...............................................................................................................................................48
System > Parameters ....................................................................................................................................50
System > Maintenance ...................................................................................................................................51
Media > Image .............................................................................................................................................55
Media > Video ................................................................................................................................................68
Media > Video ................................................................................................................................................70
Media > Audio.................................................................................................................................................79
Network > General settings ............................................................................................................................80
Network > Streaming protocols ....................................................................................................................87
Network > SNMP (Simple Network Management Protocol) ...........................................................................97
Network > FTP ...............................................................................................................................................98
Security > User accounts ...............................................................................................................................99
Security > HTTPS (Hypertext Transfer Protocol over SSL) ...............................................................101
Security > Access List ................................................................................................................................108
PTZ > PTZ settings ......................................................................................................................................113
Event > Event settings..................................................................................................................................117
Applications > Motion detection....................................................................................................................131
Applications > DI and DO ...........................................................................................................................134
Applications > Tampering detection .............................................................................................................135
Applications > Audio detection ...................................................................................................................136
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......138
Recording > Recording settings ..................................................................................................................141
Local storage > SD card management .........................................................................................................146
Local storage > Content management .........................................................................................................150
Appendix
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153
3
32
37
42
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URL Commands for the Network Camera ................................................................................................ 153
Technical Specications ...........................................................................................................................373
Technology License Notice ....................................................................................................................... 377
Electromagnetic Compatibility (EMC) .......................................................................................................378
Overview
The IB9391-EHT is the fagship outdoor bullet network camera from VIVOTEK, equipped
with a 4K ultra HD sensor capable of 3840x2160 resolution at 30 fps. With the latest in
VIVOTEK WDR Pro technology, the IB9391-EHT is capable of capturing the highest quality
images in high contrast environments.
The IB9391-EHT also supports standard 1920x1080 HD resolution at 120 frames per
second, capable of catching very fast moving objects. Protecting all these features is the
IB9391-EHT’s IP66, IP67, IK10 and NEMA 4X certifed housing, capable of operating in
temperatures from -50°C to 60°C.
In addition, VIVOTEK’s sophisticated Smart Stream III enables the cameras to transmit
video streams with higher efficiency for a desired area and therefore can maximize the
bandwidth usage. Combining both H.265 and Smart Stream III, the camera can reduce
both bandwidth and storage consumption for up to 80% at static or low motion scenes
while maintaining crispy image quality.
* Depending on scenes
Revision History
■ Rev. 1.0: Initial release.
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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ IB9391-EHT, IB9391-EHT(w/o junction box)
■ L-wrench, desiccant bag, screws.
■ Sunshield and screws.
■ Quick Installation Guide & alignment sticker.
■ AM-719 Junction box (separately purchased for models that come without it).
■ Waterproof connector for Ethernet cable.
WARNING:
1. IR lights emit from ths product.
2. Use appropriate shielding or eye protection.
NOTE:
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
REMARQUE :
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.
4 - User's Manual
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
Physical Description
VIVOTEK
Outer View
Sunshield
AM-719
IR LEDs
Lens
SD card slot
Reset button
Note that normally you do not need to open the canister of the camera.
Status LED
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NOTE:
Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
IMPORTANT:
802.3at
3
7
ON
100~240V
OFF
AC
LAN/PoE
1
10
9
658
GE LAN GE LAN
4
2
12/24V 1A or 2A
The IB9391-EHT comes with an embedded heater and requires an 802.3at PoE
switch or 12V/24V 2A power.
Operating Temperature Consumption & Power Input
≥-10ºC PoE - 24.8W (PoE Plus mid-span or switch)
42.5V(0.58A) - 57V(0.43A)
≥-40ºC, heater on 12/24V input - 2A. 24V - max. 21.8W, 1.65A(PF0.55);
12V - max. 19.5W, 1.625A
≥-10ºC, heater off 12/24V input - 1A.
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Hardware Installation
1. Jot down the camera's MAC address for later reference.
XXXXXX
0002D10766AD
2. Remove the small access panel to access the SD card slot and install a MicroSD card.
Installl the panel when done.
10
64
GB
1
I
3. Use the included alignment sticker to drill holes on the wall, and install the junction box.
If preferred, drill a routing hole on the wall.
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4. If you need to route cables through a conduit, remove the plastic stopper underneath the
junction box.
5. Route cables through the conduit, and install a 3/4" conduit to the junction box. Note that
the conduit is user-supplied. Even if you route cables through the center hole, a conduit
is still recommended for water-proong.
OR
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3/4”
6. Install the sunshield by driving 2 screws.
VIVOTEK
7. Connect the safety tether to the anchor point at the back of the camera.
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8. If used, connect the AC/DC power, DI/DO, or audio wires to the terminal connectors.
AC24V
MIC P
AC24V
DC+ (12V)
DC-
MIC-
MIC+
AU-
AU+
DI1-
DI1+
DO1-
DO1+ (5V)
icro
9. Pass an Ethernet cable through the waterproof cable gland components, and through the
rubber seal as shown below. Connect the Ethernet cable to the camera's RJ45 onnector.
5.5 ~ 6.5mm
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NOTE:
If you are not using the junction box, use putties to seal the cable joints for water-proong.
Connect the ground wire to a grounded earth rod with a resistance smaller than 4Ω, with a
section area larger than 25mm2, to a ground rod 1.5 meters into the ground.
You can also caulk the peripherals of the camera bracket if the junction box is not in use.
The ground wire is user-supplied.
3M 2151 series
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It is also very important to route cables to form a drip loop. Leakage or moisture can
gather in condensation into water drops and run along the cable. A drip loop ensures no
water gets to the camera.
Drip loop
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10. Secure the camera to the junction box using 4 included screws.
x4
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11. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console to the camera.
Shepherd
LAN
Browser
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Software Installation
12. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
12-1. Run the Shepherd utility.
12-2. The program will conduct an analysis of your network environment.
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VIVOTEK
12-3. The program will search for all VIVOTEK network devices on the same LAN.
12-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.
Network Camera
Model No: IB9391-EHT
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
IB9391-EHT
IB8360-W 192.168.4.151 00-02-D1-73-02-02
0002D1730202
Forceful Password Conguration
13. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
13-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
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13-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.
Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
13-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.
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1
14. Loosen, but not completely remove, the retention screws on the wall-mount bracket to
adjust the camera’s shooting direction. You can pan, tilt, or rotate the camera.
1
2
3
2
3
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15. Tighten the retention screws when you are statisfied with the field of view.
1
2
3
16. From a web console, open the firmware configuration page. Enter the Configuration >
Media > Image > Focus page. You will see a live stream on screen. If preferred, you
can zoom in on the scene. Use the “Perform Auto Focus” function to automatically tune
to a best image focus.
Conguration > Media > Image > Focus
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1
2
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DI/DO Diagram
1. The DO+ pin provides a 5V output, and the max. load is 50mA.
2. The max. voltage for DO- pins is 30VDC (External power).
In order to control AC devices, the following diagram can be taken into consideration.
This diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using the DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.
Dry contact with external DC power source to supply a relay. Dry contact is the safest connecon
to protect devices.
DI-
DO+
DI+
Switch
DO-
Photo
Coupler
External DC power
DC
DC 0V
NO
DC 0V
NC
Relay
External AC power
with Protected Earth
AC
PE
External Device
PE
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Wet contact with external DC power source to supply a relay.
DI-
DO+
DI+
Switch
DO-
NC
NO
Relay
DC 0V
External DC power
DC
AC
External AC power
with Protected Earth
PE
PE
Dry contact and using camera’s DO+ to supply a relay.
DI-
DO+
DI+
Switch
DO-
NC
NO
Relay
External Device
External AC power
with Protected Earth
AC
PE
PE
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External Device
LED Denitions
Item LED status Description
LED Denition
1 Steady Red Powered and system booting, or network
failed
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
3 Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
4 Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
Connected to network
Upgrading rmware
Restoring defaults
VIVOTEK
5 RED LED is on, Green LED blinks and RED
LED is constantly on.
Green and RED LEDs are constantly on. Status after a reset (network
Status after a reset (network connected)
disconnected)
Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.
IMPORTANT:
If DC power is preferred, it should comply with: O/P: 12VDC, 2A min., L.P.S. per IEC
60950 -1.
Si l'alimentation CC est préférable, elle devrait être conforme avec ce qui suit : Sortie : 12
VCC, 2 A min., alimentation limitée à conformité CEI 60950-1.
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Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoEenabled switch via Ethernet cable.
802.3at
PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a nonPoE switch.
PoE Power Injector
(optional)
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des installations
extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL, avec une sortie
PoE.
22 - User's Manual
Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the
32-channel recording software from the software CD in a deployment consisting of
multiple cameras. For its installation details, please refer to its related documents.
VIVOTEK
IMPORTANT:
The "E" models, e.g., IB9391-EHT, are able to operate in low temperature
•
environments. However, when starting these cameras in a very low termperature
condition, e.g., -40ºC, the embedded heater may take half an hour to warm up
the camera. When the temperature within the canister reaches -10ºC, the camera
automatically starts.
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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 20 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
Internet
Cable or DSL Modem
WAN (Wide Area Network )
Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network)
Router IP address : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 81 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 80 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 81 for details.
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For example, your router and IP settings may look like this:
Device IP Address: internal port IP Address: External Port (Mapped
port on the router)
Public IP of router 122.146.57.120
LAN IP of router 192.168.2.1
Camera 1 192.168.2.10:80 122.146.57.120:8000
Camera 2 192.168.2.11:80 122.146.57.120:8001
... ... ...
Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.
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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 99.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
®
Controls, please enable the ActiveX
Controls for your browser.
®
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX
®
controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX
complete installation.
®
control. Follow the instructions to
User's Manual - 27
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IMPORTANT:
Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser.
If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed.
On Windows 7, the 32-bit explorer browser can be accessed from here:
•
C:\Program Files (x86)\Internet Explorer\iexplore.exe
If you open a web session from the Shepherd utility, a 32-bit IE browser will be
•
opened.
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC con-
nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this
problem.
2. If you encounter problems with displaying the conguration menus or UI items, try dis-
able the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode.
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
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Using RTSP Players
To view the streaming media using RTSP players, you can use one of the following players that
support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player.
mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 88.
For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 88 for details.
Video 16:38:01 2012/01/25
User's Manual - 29
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Video quality (Constant bit rate) 40kbps
Using 3GPP-compatible Mobile Devices
To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
22.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 88.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 68.
Video Mode H.264
Frame size 176 x 144
Maximum frame rate 5 fps
Intra frame period 1S
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 88.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live
viewing on a mobile device.
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