This wireless device is approved for use on EGSM 900 MHz, GSM 850/1800/
1900 MHz, and WCDMA Band I, II, V and VI. Contact your service provider for more
information about networks.
To use a device, you must have service from a wireless service provider. Some
features are not available on all networks; other features may require that you make
specific arrangements with your service provider to use them. Network services
involve transmission of data. Check with your service provider for details about fees
in your home network and when roaming on other networks. Your service provider
can explain what charges will apply.
Your service provider may have requested that certain features be disabled or not
activated in your device. If so, these features will not appear on your device menu.
Your device may also have customised items such as menu names, menu order and
icons.
To use any features in this device other than the alarm clock, the device must be
switched on.
When using the features in this device, obey all laws, and respect all local customs,
privacy and legitimate rights of others, including copyrights.
Copyright protection may prevent some images, music and other content from being
copied, modified or transferred.
Content owners may use different types of digital rights management (DRM)
technologies to protect their intellectual property, including copyrights. This device
uses various types of DRM software to access DRM-protected content. With this
device you can access content protected with WMDRM 10 and OMA DRM 2.0. If
certain DRM software fails to protect the content, content owners may ask that such
DRM software's ability to access new DRM-protected content be revoked.
Revocation may also prevent renewal of such DRM-protected content already in your
device. Revocation of such DRM software does not affect the use of content
protected with other types of DRM or the use of non-DRM-protected content.
Remember to make back-up copies or keep a written record of all important
information stored in your device.
Conventions used in this guide
WARNING: Indicates important information relating to safety.
IMPORTANT: Indicates important information not relating to safety.
NOTE: Indicates a point to be aware of when using your Vertu phone.
TIP: Represents useful information, such as a quick way to access a
feature.
MenuRepresents text that appears on your Vertu phone’s display, for
document in any form without the prior written permission of Vertu is prohibited. Vertu
operates a policy of continuous development. Vertu reserves the right to make
changes and improvements to any of the products described in this document
without prior notice.
Under no circumstances shall Vertu be responsible for any loss of data or income or
any special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”. Except as required by applicable
law, no warranties of any kind, either expressed or implied, including, but not limited
to, the implied warranties of merchantability and fitness for a particular purpose, are
made in relation to the accuracy, reliability or contents of this document. Vertu
reserves the right to revise this document or withdraw it at any time without prior
notice. The availability of particular products may vary by region. Please check with
Vertu C on c i er g e .
Vertu and the V logo are registered trademarks or trademarks. Other product and
company names mentioned herein may be trademarks or registered trademarks of
their respective owners.
6
Health and safety
Health and safety
WARNING: Read the following simple guidelines. Not following them may
be dangerous or illegal.
General
• Do not attempt to dismantle the phone or any of its accessories. Only qualified
service personnel should repair your Vertu phone and its accessories.
• Do not touch the phone, battery or wall charger with wet hands.
• Keep your Vertu phone, and all parts and accessories, out of the reach of small
children and pets. The SIM card and other small parts could present a choking
hazard.
• Use only batteries and accessories approved by Vertu for use with this particular
model. The use of any other types may invalidate any approval or warranty, and
may be dangerous. In particular, use of unapproved chargers or batteries may
present a risk of fire, explosion, leakage or other hazard. For availability of
approved accessories, please check with your dealer.
• The bundled battery and wall charger are only for use with your Vertu phone. Do
not use this battery or charger with any other device.
• Before connecting your Vertu phone to another device, read the supporting
documentation to confirm that the other device is compatible.
Operating environment
• Observe all local safety regulations regarding the use of mobile phones while
driving.
• Pull off the road and park before making or answering a call.
• Do not stop on the hard shoulder of a motorway to answer or make a call, except
in an emergency.
• If using an integrated handsfree device, make sure the phone is securely placed in
its holder.
• Do not place the phone on the passenger seat or where it can break loose during
a collision or sudden stop.
• Only qualified personnel should install the device in a vehicle. Faulty installation or
service may be dangerous. For more information, consult your vehicle
manufacturer or representative.
• Vehicle air bags inflate with great force. Do not place objects, including either
installed or portable wireless equipment, in the area over the airbag or in the airbag
deployment area.
• Switch off your Vertu phone when refuelling.
• Do not handle your Vertu phone when operating machinery.
• Switch your Vertu phone off if you are entering a hospital or health care facility.
Medical equipment may be affected by phone usage.
• Switch your Vertu phone off when travelling on an aircraft. The phone signal may
interfere with systems in the aircraft. You are legally bound to comply with this
recommendation.
• Switch your Vertu phone off in any facility where posted notices prohibit phone
usage. Always follow building regulations governing phone usage.
• Switch your Vertu phone off when blasting is in progress, and observe all provided
guidelines and regulations.
• Switch your Vertu phone off in areas with potentially explosive atmospheres, such
as fuel storage areas and spray paint facilities.
• Keep your Vertu phone away from fuel and chemicals.
Electronic devices
• If you wear a pacemaker, or are in the company of someone who does, you should
be aware that there is a small risk of mobile phone usage interfering with the
operation of the pacemaker. You should contact your doctor, or the manufacturer
of the pacemaker, for more information. If you have any reason to suspect that
interference is taking place, switch off your phone immediately.
• Persons with pacemakers should keep the phone more than 15 cm (6 inches) from
their pacemaker when the phone is switched on.
• Persons with pacemakers should not carry the phone in a breast pocket.
• Persons with pacemakers should use the ear opposite the pacemaker to minimise
the potential for interference.
• Mobile phone usage may interfere with some hearing aids. If this happens, you
should contact your service provider or doctor for further information.
• Mobile phone usage may interfere with the functionality of inadequately shielded
medical devices. Consult a physician or the manufacturer of the device to ensure
safe procedures are used.
• Mobile phone usage may interfere with the functionality of any inadequately
shielded electronic system in a motor vehicle. Examples include airbags and fuel
injection systems. You should contact the manufacturer of the vehicle or system to
ensure that the system is properly shielded.
• Note that excessive sound pressure from earphones and headphones can cause
hearing loss. Consequently before you use any device with earphones and
headphones you should make sure that the volume levels are adjusted to a
comfortable level.
7
Battery safety
• Stop using the battery if you detect any abnormalities, such as odour,
discolouration or heat during use, charging or storage.
• Do not use your Vertu phone with a damaged battery.
• Do not short-circuit the battery. Accidental short-circuiting can occur when a
metallic object causes a direct connection between the + and - terminals of the
battery.
• Do not touch the battery terminals.
• Do not leave the battery in areas of extreme cold or heat.
• Do not store your Vertu phone in, or near, direct heat sources such as radiators.
This could cause the battery to overheat and explode.
• Never soak the battery in water or any other liquid.
• Never attempt to open the battery. The battery contains substances that may be
harmful if swallowed or allowed to come into contact with unprotected skin.
• In the unlikely event of a battery leak, take care to keep the battery discharge away
from your eyes and skin. If the leakage does come into contact with eyes or skin,
flush thoroughly with clean water and consult a doctor.
• Do not dispose of the battery in a fire.
• Do not dispose off the battery in a regular waste container. The battery contains
toxic chemicals and must be disposed off appropriately. Contact your local
authorities for more information.
Health and safety
Wall charger safety
• Do not use a damaged or worn charger. The use of a damaged or worn charger
could result in electric shock, burns or fire.
• Do not bend or twist the cable of the charger.
• Do not pull on the connected data cable in order to remove the charger plug from
a socket. Grasp the plug directly when unplugging the charger to avoid causing any
damage to the cable.
• Do not touch the pins of the plug when connecting or disconnecting it from a power
source.
• Never charge your Vertu phone when the connection point is damp or wet.
• Chargers must only be used in dry conditions. They should never be used when
damp or wet.
• Do not place heavy objects on the charger.
• When the charger is not in use, disconnect it from the power source.
8
Looking after your pho ne
Your Vertu products have been crafted from some of the finest materials and care
should be taken to keep them in good condition. Damage caused to your Vertu phone
by failing to observe these care instructions is not covered by the warranty.
Looking after your phone
• Only use a soft, clean cloth to clean your Vertu phone. Do not use chemicals,
detergents, abrasive substances, or any liquids. Use a cotton swab to clean the
camera lens.
General
• Always use your Vertu phone in the intended manner. Incorrect usage may affect
performance.
• To avoid permanent damage to your Vertu phone, use only Vertu approved
batteries and accessories.
• The bundled battery and wall charger are only for use with your Vertu phone. Do
not use this battery or charger with any other device. This could cause permanent
damage to the device, battery or charger.
• Use only batteries and accessories approved by Vertu for use with this particular
model.
• Before connecting your Vertu phone to another device, read the supporting
documentation to confirm that the other device is compatible.
• Keep your Vertu phone, and all parts and accessories, out of the reach of small
children and pets.
• Do not allow your Vertu phone, battery or accessories to come into contact with
liquids or moisture. If your Vertu handset accidentally gets wet, dry it completely
with a soft, absorbent cloth before removing the back cover. Remove the battery
and leave all parts to dry naturally. Do not apply heat.
• Do not use or store your Vertu phone in dusty or dirty locations.
• Do not use or store your Vertu phone in hot or cold areas.
• Do not open your Vertu phone unless absolutely necessary. Before replacing the
back cover, ensure that the interior of the phone and the back cover seals are dry,
clean, and free of any foreign objects.
• Do not mishandle or abuse your Vertu phone.
• Do not apply paint or other such substances to your Vertu phone.
• Interference may affect the performance of your Vertu phone. This is normal and
the phone should operate as normal once you move away from the source of the
interference.
• If your Vertu phone, or any of the accessories, are not working as they should,
please consult your dealer. They can provide you with the expert assistance you
require.
• Do not attempt to disassemble your Vertu phone. Only Vertu authorised personnel
should service the phone.
Battery
• Do not leave the battery connected to the charger and power source for longer than
necessary. This will result in repeated short charging, which will reduce battery
performance and life span. Please disconnect the charger when the battery is full.
• Do not leave the battery in areas of extreme cold or heat. This could affect the
performance and lifetime of the battery. A device with a hot or cold battery may not
work temporarily. The battery has optimum performance in an ambient temperature
of between +15 °C (+59 °F) and +25 °C (+77 °F)
• Only remove the battery with the phone switched off.
Ceramics and sapphire
Ceramics and sapphire are very hard materials, but are also brittle and can be
scratched by harder materials or objects. They can also be damaged if dropped.
• Avoid contact between your Vertu phone and hard materials such as diamond
jewellery, nail files, abrasives, and mineral crystals.
• Do not drop or knock your Vertu phone on hard surfaces.
• Avoid repeated rubbing of your Vertu phone against hard surfaces.
Leather
All Vertu leather products are made by expert craftsmen. Each leather hide is unique
and has natural markings which should be considered part of the individuality of fine
leather. All leather can be damaged and should be treated with care.
• Avoid exposing your Vertu phone to water and high humidity.
• Avoid dropping, knocking or rubbing your Vertu phone on hard surfaces.
• Do not expose your Vertu phone to extreme temperatures.
• Avoid contact between your Vertu phone and oily substances, make-up and
solvents.
9
Metal
Vertu metals are finished to a high standard and care needs to be taken to maintain
their appearance.
• Avoid contact between your Vertu phone and chemicals such as solvents, alkaline
and acid solutions, cola-based drinks and salt water. If contact occurs, wipe with a
clean, soft cloth as soon as possible.
• Avoid contact between your Vertu phone and sharp objects.
• Avoid dropping or knocking your Vertu phone on hard surfaces.
• Do not use metal polishes on your Vertu phone.
Hallmarks
If you own a gold Vertu phone, the hallmarks are stamped on your phone to
authenticate the precious metal used. Precious metal is tested to ensure that the
purity of the alloy conforms to the exacting standards of the European Convention
mark used under the jurisdiction of the Swiss Assay Office.
The hallmark is made up of several stamps, each of which have an individual
meaning. The stamp is located adjacent to the Vertu logo on the back cover of your
phone.
The assay stamp is made up of five marks as follows:
• Serial number.
• Vertu brand mark.
• Common control mark denoting the European Convention mark - 750 (18 carat
gold) in scales.
• Fineness (purity) mark - AU750, (18 carat gold).
• St. Bernard dog’s head - the Swiss Assay mark.
Looking after your phone
10
Introducing your Vertu phone
Introducing your Vertu phone
Your new Vertu phone is a feature rich smartphone with a QWERTY keyboard plus a
high resolution VGA, 640x480 pixel screen. The phone includes a desktop like email
facility, a highly functional web browser and an ability to multitask. Such flexibility
makes it both an ideal business tool as well as a phone which is highly applicable for
managing your personal arrangements as well.
• A feature rich clock which automatically displays your local time and when you
move to another time zone it displays the time at your home location as well.
• Accurate time is maintained automatically using the network time function.
• The analogue clock displays appointments and alarms, helping you with time
management at a glance.
• A Notification area which displays information about recent messages, emails and
missed calls.
• Quick access to the Vertu City Brief feature, so you can quickly find out information
about your local or unfamiliar cities.
• The Concierge button gives you access to Concierge service and Technical
Support. Both the services are available by voice or email. Concierge services for
all your lifestyle needs and Technical Support helps for any technical issues
concerning your phone.
• News feeds and Vertu Select feeds are displayed on the home screen, keeping
you up to date with the latest news and developments.
• A-GPS along with global maps and navigation software enables you to find your
way to unfamiliar locations
• This Vertu phone includes a five mega pixel camera with autofocus, a media
player and FM radio.
• A 40GB (8+32) memory is available to store your personal data including photos
and music.
Access codes
For further assistance with access codes and security, refer to “Security Settings” on
page 34 or contact Vertu Technical Support for help.
• Personal identification number (PIN) code — This code protects your SIM card
against unauthorised use. The PIN code (4 - 8 digits) is usually supplied with the
SIM card. After three consecutive incorrect PIN code entries, the code is blocked,
and you need the PUK code to unblock it.
• UPIN code — This code may be supplied with the USIM card. The USIM card is
an enhanced version of the SIM card and is supported by 3G mobile phones.
• PIN2 code — This code (4 - 8 digits) is supplied with some SIM cards, and is
required to access some functions in your device.
• Lock code (also known as security code) — The lock code helps you to protect
your device against unauthorised use. The preset code is 12345. You can create
and change the code, and set the device to request the code. Keep the new code
secret and in a safe place separate from your device. If you forget the code and
your device is locked, you should contact the Technical Support. Additional
charges may apply, and all the personal data in your device may be deleted. For
more information, contact Vertu.
11
Introducing your Vertu phone
• Personal Unblocking Key (PUK) code and PUK2 code — These codes (8 digits)
are required to change a blocked PIN code or PIN2 code, respectively. If the
codes are not supplied with the SIM card, contact the network service provider
whose SIM card is in your device.
• UPUK code — This code (8 digits) is required to change a blocked UPIN code. If
the code is not supplied with the USIM card, contact the network service provider
whose USIM card is in your device.
IMEI number
International Mobile Equipment Identity (IMEI) number — This number (15 or 17
digits) is used to identify valid devices on the GSM network. Phones that are stolen
or lost can be blocked from accessing the network. The IMEI number for your phone
is found in the battery compartment under the battery.
The serial number for your phone is stamped on the battery cover.
Getting help and support
To find out more about using your phone, or if you are unsure how your phone should
function, there are a number of ways in which you can get help.
• Contact Technical Support. You can call or email Vertu Technical support using
the Concierge key.
• Contact Vertu Concierge, who are there to assist you with any issue. Concierge
offers personal and sophisticated help facilities by phone as well as though email
support.
• Use the In-device help or this user guide.
• Setup wizards available on the phone from Menu > Ctrl. Panel > Sett. wizard
which can help you with registration and email installations.
If you cannot resolve an issue, do one of the following:
• Restart the device: switch off the device, and remove the battery. After about a
minute, replace the battery, and switch on the device.
• Restore the original factory settings.
• Update your device software. (See “Update software” on page 141.)
If your issue remains unsolved, contact Vertu Concierge or your Vertu dealer. Before
sending your device back for any reason, always back up the data in your device.
In-device help
Your Vertu phone contains an inbuilt help system to assist you with using the phone.
1. Most functions have contextual help available from Options > Help. This
provides the quickest way to get immediate assistance.
2. You can also access the complete help function by selecting Menu > Help >
Help. This help contains a search function, which is accessed using Options >
Search.
3. When you are reading the instructions, to change the size of the help text, select
Options > Increase font size or Decrease font size.
4. You may find links to related topics at the end of the help text. If you select an
underlined word, a short explanation is displayed. Help texts use the following
indicators:
Link to a related help topic.
Link to the application being discussed.
To switch between help texts and an application that is open in the background, select
Options > Show open apps. and the desired application displays.
SD Card
A removable SD card is normally pre-installed in your Vertu phone. It contains the
Reference Manual in PDF format in supported languages as well as additional
software.
12
Getting started
Vertu package contents
1Vertu Constellation Quest phone RM-582V
2Battery: BP-4LV (Li-lon)
1Micro USB wall charger (Multi-region) - AC31
1V Collection wired stereo headset
1AV cable - CA-163V
1Polishing cloth
2Micro USB - USB data cables (one each for data connection and charger) -
CA101-V
132 GB Memory Card
The package contents may vary slightly in accordance with regional regulations.
Getting started
Vertu phone layout - front
13
Vertu phone layout - backVertu phone - Left and right view
16Camera
17D-ring release for back cover
18Secondary microphone
19Flash / Torch
20Loudspeaker
21Vertu Concierge key
22USB port
23Volume increase
24Volume decrease
25Strap attachment point
26Keypad lock
273.5 mm audio socket
28Power key
Setting up your phone
Inserting the SIM card and battery
WARNING: Always switch the phone off and disconnect the charger before
touching the battery.
WARNING: Keep the SIM card out of reach of small children.
IMPORTANT: The SIM card and its contacts are easily damaged. Be
careful when handling, inserting or removing the SIM card.
Removing the back cover
With the back of the Vertu phone facing you, lift the D-ring with your finger nail.
Hold the D-ring between your thumb and forefinger and turn it anti-clockwise a
quarter of a turn until the cover pops open.
Gently lift off the back cover as shown.
15
Getting started
Inserting the SIM card
IMPORTANT: Always switch the phone off before inserting or removing the
USIM/SIM card.
Slide the SIM card tray backwards.
Insert the SIM card into the SIM card tray, ensuring that the bevelled corner is located
at the bottom right and the gold contact area is facing upwards.
Slide the SIM card holder back into the body of the phone until it is fully inserted.
Inserting the memory card
IMPORTANT: Always switch the phone off before inserting or removing a
memory card.
Insert the memory card into the slot just above the SIM card tray, ensuring that the
gold contacts are facing downwards. Avoid touching the contacts of the memory
card.
16
Getting started
Push the card completely so that it locks into position. To retrieve the memory card,
push the card further into the slot, it will unlock and slide out to make it easy to
remove.
Inserting the battery
NOTE: Ensure that the SIM and memory card are seated correctly before
replacing the battery.
Locate the battery with the three terminals facing downwards. Position the battery so
that the battery contacts align with the contacts present in the phone compartment,
and place the battery in the housing.
Replacing the back cover
Place the two tangs at the base of the back cover in their corresponding slots in the
body of the phone.
Lower the back cover into position and press gently until it clicks into place. The cover
should close tightly using only light pressure.
17
Getting started
Keypad Lock
Power Key
Switching on your Vertu phone
Press and hold the Power key (shown below), to switch on your Vertu phone.
The battery may need charging when you first receive your Vertu phone. Use the
micro USB cable to connect to the charger or PC to place the phone on charge.
There are a list of options that display when you press the Power key:
OptionsDescription
Switch offSelecting this option switches off the phone
Lock keypadLocks the keypad
General The General profile is activated
SilentThe Silent profile is activated
MeetingThe Meeting profile is activated
OutdoorThe Meeting profile is activated
PagerThe Meeting profile is activated
OfflineThis puts you in offline mode by which you would not
be able to be connected to the network
Lock phoneThis locks the phone
Activate power saving Switches to power saving mode
Locking and unlocking the keypad
You can lock the keypad on your Vertu phone to prevent the keys being operated
accidentally.
The keypad lock (shown above), slides to lock the keypad. Slide it again to free the
keypad lock.
When the keypad is locked, a key icon displays. When you receive an incoming
call, the keypad lock is automatically suspended. When the call is ended, the keypad
returns to the locked state.
TIP: You can also lock the keypad by pressing the Left Select key, followed
by the Right Select key.
Automatic keyguard
You can set the keyguard to automatically lock the keypad when the phone has not
been used for a set time period.
To set up automatic keyguard:
1. From the Home screen, select Menu > Ctrl. Panel > Settings > General >
2. Press the Middle Select key and either enter a time in minutes for the autolock
period, or select None if you do not want to use this feature.
For more information on security with your phone, refer to. “Security Settings” on
page 34.
18
Getting started
Home Key
The Home key is located at the top left of your phone. A single press on the Home
Key brings you back to the Home screen from anywhere.
The Home key flashes in a number of different ways depending on the status of your
phone.
IndicatorExplanation
White pulsing lightPhone is on, but is inactive
Green pulsing lightBattery is charging
Solid greenBattery fully charged
Red flashing lightBattery is low and needs to be charged
Blue flashing light An event has occurred, such as a new message, missed call,
or email
Red double flashing Voice call is on mute
My Key
My Key is a user configurable key which you can set up to provide quick access to up
to four applications of your choice.
My Key is located on the top right side of your phone.
To set up My Key:
1. If you are setting up My Key for the first time, pressing My Key displays four fields
where you can select an applications to be added for each field.
2. Press the Middle Select key against an application location and select an
application from the list, then press OK.
3. It is possible to select None against any of the four choices, or simply make only
one active.
To select an application using My Key:
1. Press My Key, and the drop down menu appears.
2. Use the up/down scroll keys to move between the icons, and press the Middle Select key to open the required application.
To access the My Key function, select Menu > Ctrl. Panel > Settings > General >
Personalisation > My Key.
19
Getting started
Dedicated keys
The Menu, Calendar, Contacts, and Email keys are the default dedicated keys.
These dedicated keys help you access certain applications and tasks quickly. Each
key has been assigned to an application or a task. The keys respond differently to a
short press and a long press.
The default settings for dedicated keys are shown below:
Dedicated
keys
Certain keys are user configurable.
To c on fi gu re a k ey, se le c t Menu > Ctrl. Panel > Settings > General >
Personalisation > One-touch key.
Key number
(see Page 15)
3Menu Open applications
4 Calendar New meeting
10Contacts New contact
11Email New email
Short press
opens
Long press opens
Select keys
The Left Select key and the Right Select keyenable you to choose the options shown
at the bottom of the display, directly above each Select key.
Volume keys
You can increase or decrease the Volume by pressing the volume keys on the right
side of your phone. See keys below, + (volume high) and - (volume low) below.
Qwerty keyboard
Your Vertu phone uses a qwerty keyboard. The software language in use can be
changed if required. Refer to Menu > Ctrl. Panel > Settings > General >
Personalisation > Language and select Phone language and Writing language.
Writing text with the keyboard
• To insert punctuation marks, press the corresponding key or a combination of
keys.
• To switch between the different character cases, press the Shift key .
• To insert digits or characters printed at the top of keys, press and hold the
corresponding key, or press and hold the Function key and press the
corresponding key.
• To lock the keyboard in the numbers mode, press the Function key twice.
• To erase a character, press the Backspace key.
• To erase several characters, press and hold the Backspace key.
• To insert characters and symbols that are not shown on the keyboard, press the
Sym key, which displays two screens displaying special characters
• To copy text, press and hold the Shift key, and scroll to highlight the word, phrase,
or line of text you want to copy. Press Ctrl + C. To insert the text into a document,
move to the correct place, and press Ctrl + V.
• To change the writing language, press Shift + Sym, or alternatively when using the
keyboard to write text, select Options > Input options > Writing language and
choose a language from the available options.
• To activate predictive text input, select Options > Input options > Activate
prediction.
To set up settings for auto completing words, text correction level and number
Displays signals, data connectivity and battery status icons along with the date.
Signal indicator icons
IndicatorExplanation
Four level signal indicator, currently showing the signal at full strength.
Signal strength adequate, at half level.
Signal strength is Low
Displays when there is no signal or the phone is operating in offline
mode, or no SIM is present in the phone.
Data connectivity icons
IndicatorExplanation
GPRS (General Packet Radio Service) system is part of the GSM
mobile phone standard.
EGPRS data connection available. Enhanced GPRS. EGPRS is similar
to GPRS, but it enables faster connection
3G data connection is available. 3rd generation mobile
communications is a digital system for mobile communications which
provides increased bandwidth.
HSDPA data communication is available. HSDPA (High-Speed
Downlink Packet Access) is an enhanced version of 3G.
3G data communication is active.
Battery is charging, but the battery state is low.
Battery is on charge, and is now full. The charger can be disconnected.
Power saver mode active. (Press the Power key and select Activate
power saving).
Lower status bar icons
A variety of icons display in the lower status bar. Each icon displays when a certain
state is active; some examples are shown in the table below.
IconsExplanation
New email notification.
New message is present.
Message is in outbox.
Missed calls.
Keypad locked.
Bluetooth is enabled.
USB connection is active.
One or more alarms are set.
Accurate time facility is not available.
Critical state where battery is about to run out. The red symbol displays
without bars.
21
Getting started
Commands and audible indicators
This section describes useful commands and indicators which add flexibility to your
phone.
Turn to silence calls or alarms
When you have activated the sensors in your device, you can silence incoming calls
or snooze alarms by turning the device face down.
To define the turning options, select Menu > Ctrl. Panel > Settings and General >
Sensors > Turning control.
Flashlight
The camera flash can be used as a flashlight. To switch the flashlight on or off, from
the Home screen, press and hold the space bar.
WARNING: Do not point the flashlight at anyone's eye.
Accessing a phone feature using a voice command
Using voice recognition, your Vertu phone can dial contacts and access phone
features using voice commands.
To initiate a voice command:
1. From the Home screen, press and hold the Right Select key until you hear a tone
2. Speak the voice command..
TIP: If you have a headset connected, press and hold the headset button
until you hear a tone.
Setting up Voice commands
Select Menu > Ctrl. Panel > Phone > Voice comm..
Voice comms . displays all the functions which can be accessed using voice
commands. Voice comms. also enables you to set the voice command you want to
use for each function, or you can accept the default command prompted by the
system.
Audible indicators
Your Vertu phone can be set up to generate an audible signal when a particular event
occurs. For example, when an email arrives at your phone, you can select a specific
tune or set a voice alert that is generated. You can also set the phone to silent for
specific events. This function is set using Audio themes.
This feature is useful if you are using a headset and cannot view the your Vertu phone.
For information on setting up voice alerts, refer to Menu > Ctrl. Panel > Themes >
Audio themes.
If a voice alert is selected, enter text for the speech that will be generated, or accept
the default text that is presented.
The following features on your Vertu phone can be accessed by speaking them as
voice commands, including:
• Individual contacts - speak the name.
• General, Silent, Meeting, Outdoor profiles etc.
• Voice recorder (see Voice recorder in Menu > Media > Recorder).
• Messaging functions, including Messaging, new emails, read emails etc.
• Organiser functions, including Calculator, Calendar and clock
• Call voice mailbox , but note you can only call mailboxes if the function is
supported by your service provider.
22
Setting up your phone
Serial Number
Setting up your phone
Setting up your phone for the first time
When your Vertu phone is switched on for the first time, the first item to display is the
Registration. Then it takes you through the Terms and Conditions and the Startup
Wizard. This wizard is designed to help you input the necessary settings as quickly
and simply as possible.
When the Startup wizard has completed successfully, the E-mail setup wizard follows
directly, allowing you to set up your first e-mail account.
NOTE: If there is no SIM car in the phone on boot up, then the system
automatically sets the default date and time, and the Setup wizard does not
run. Once you have inserted your SIM card. the Setup wizard runs.
IMPORTANT: When you are setting up your phone for the first time, make
sure that you are in range of your service provider so that the system can
set you up correctly. If connection is not available full registration cannot
take place.
This chapter also describes Switch, which is an application to help you copy content
such as phone numbers, addresses, calendar items, and images from a compatible
phone to your new Vertu phone.
Vertu Startup Wizard
When your Vertu phone is switched on for the first time, you are taken through a few
simple steps to set up your phone. Prior to the setup, you must insert a valid SIM in
your Constellation Quest, and be in a location with cellular data connectivity.
You will first be asked to accept the Terms and Conditions. This will automatically
enable the phone to use the core features of your Constellation Quest.
You will then be asked to register the product, which is essential for enabling the
extensive and free services offered on your Constellation Quest. If you are already a
Registered Customer, you will need to enter your username and password. If not,
registration is quick as all you need is to enter a few details. To complete the
registration, you will need to enter the Serial Number of your Constellation Quest
which can be found on the battery cover at the back of the phone
Registering your Vertu phone
Vertu aims to provide you with the very best service possible. To enable us to do this,
please register your Vertu phone.
Normally your phone will be registered during the set up process using the Vertu
Setup wizard, but there are alternative ways to register your phone, as follows:
• Calling Vertu Concierge using the dedicated key on your phone.
• Register at the www.vertu.me website
Selecting City Brief, or Vertu Select will instigate the registration process if the system
detects that your phone has not yet been registered.
The Email Wizard is now launched to enable you to configure the email accounts that
you wish to use on the phone.
If subsequently you want to re-apply any settings, this can be done by running the
Sett. wizard located in Menu > Ctrl. Panel.
Setting up your email accounts
Your email accounts are normally set up once the registration process is complete
using the E-mail setup wizard. However, if you do not wish to set your email account
at this time, it can be done later. The E-mail setup wizard appears in the Information
area of the Home screen, if no email account is setup during startup.
The wizard helps you set up your Vertu.Me account, your corporate email account or
your personal accounts. You can have up to 5 personal accounts. When setting up an
23
Setting up your phone
account, you need to enter your username and password.
You can choose to synchronise your contacts, calendar and tasks on your phone with
either your corporate account or with your Vertu.me account.
Refer to the Email section for more information.
If you skip the process of setting wizard, then you can manually go to the wizard. From
the Home screen, select Menu
>Ctrl. Panel > Sett. wizard.
Switch
Transfer content
You can use the Switch application to copy content such as phone numbers,
addresses, calendar items, and images from your previous phone to your present
Vertu phone, provided the two phones are compatible.
The type of content that can be transferred depends on the model of the phone from
which you want to transfer content. If that phone supports synchronisation, you can
synchronise data between the devices. Your device notifies you if the other phone is
not compatible.
If the other phone cannot be switched on without a SIM card, you must insert a SIM
card in it. When your phone is switched on without a SIM card, the Offline profile is
automatically activated, and transfer can be done.
Transfer content for the first time
1. To retrieve data from the other phone for the first time, on your phone, select
Menu > Ctrl. Panel > Switch.
2. Select the connection type you want to use to transfer the data. Both devices
must support the selected connection type.
3. If you select Bluetooth connectivity as the connection type, connect the two
phones. To have your phone search for phones with Bluetooth connectivity,
select Continue. Select the phone from which you want to transfer content. You
are asked to enter a code on your phone. Enter a code (1-16 digits), and select
OK. Enter the same code on the other phone, and select OK. The phones are
now paired.
Some earlier phones may not have the Switch application. In this case, the
Switch application is sent to the other phone as a message. To install Switch on
the other phone, open the message, and follow the instructions on the display.
4. On your phone, select the content you want to transfer from the other phone.
Once the transfer has started, you can cancel it and continue later.
Content is transferred from the memory of the other phone to the corresponding
location in your phone. The transfer time depends on the amount of data to be
transferred.
Synchronise, retrieve, or send content
Once data has been transferred for the first time, you can select from one of the
following options to start a subsequent transfer. The process involved depends on
the model.
Select Menu > Ctrl. Panel > Switch.
•Synchronise data in a two-way process, provided the other phone supports
synchronisation. If an item is deleted in one phone, it is deleted in both. You cannot
restore deleted items with synchronisation.
•Retrieve content from the other phone to your phone.
With retrieval, content is transferred from the other phone to your phone. You may
be asked to keep or delete the original content in the other phone, depending on
the phone model.
•Send content from your phone to your other phone
If you cannot send an item, depending on the type of the other phone, you can add
the item to the Vertu folder, to C:\Vertu or E:\Vertu in your phone. When you select
the folder to transfer, the items are synchronised in the corresponding folder in the
other phone, and vice versa.
Use shortcuts to repeat a transfer
After a data transfer, you can save a shortcut with the transfer settings to the main
view to repeat the same transfer later.
To edit the shortcut, select Options > Shortcut settings. For example, you can
create or change the name of the shortcut.
A transfer log is shown after every transfer. To view the log of the last transfer, select
a shortcut in the main view and Options > Vi ew log.
Handle transfer conflicts
If an item to be transferred has been edited in both phones, the phone attempts to
merge the changes automatically. If this is not possible, there is a transfer conflict.
Select Check one by one, Priority to this phone, or Priority to the other phone
to solve the conflict.
24
Home Screen and Clock
2
3
4
5
6
1
Home screen and clock
Home screen
The Home screen displays a Clock, an Information area, a Dynamic zone, and web
feeds in the Notification zone.
Icons and indicators display in the status bars providing information about the status
of your Vertu phone.
Use the scroll keys to move the focus around the Home screen.
Press the Middle Select key when the focus is on a feature that you wish to open.
The Home screen contains the following areas:
1. Top status bar
2. Information area
3. Clock
4. Dynamic Information area
5. Notification zone
6. Lower status bar
The status bar icons are described in the chapter “Getting Started”.
Information area
The following three items are displayed in the Information Area, when the phone is
first started:
• The Set up e-mail wizard displays when the phone is first started.
• WLAN scan off is displayed. This function provides access to the WLAN
application which enables you to search for WLAN networks.
• Calendar displays with the message ‘No appointments’ when your phone is first
set up.
If you have set up at least two email accounts, the top two information areas display
notifications from these email accounts.
The information area below displays calendar appointments. The time of the next
appointment is shown.
Setting up the Information area in the Home Screen
There are a number of applications that can be displayed in the Information area. You
can choose which applications you would like to display as follows:
1. Select Menu > Ctrl. Panel > Settings > General > Personalisation > Standby
mode > Mode settings > Home screen applications.
2. Select the options that you want displayed on screen. Note that there are 13
items or more that can be selected, and the system prioritises the items that are
displayed following the hierarchy shown in the Home screen applications
menu. Thus you may select an item, but it will only be displayed once its priority
becomes high enough, and thus you may need to de-select items to ensure that
an item is displayed.
3. Note that this function controls the display of the Media Feeds and the message
alerts as well.
25
Home Screen and Clock
Clock
The clock has the following features:
• Displays time and date in either analogue or digital format.
• Displays alarms set for the next 12 hours (analogue display only).
• Displays free and busy periods taken from the Calendar, around the clock bezel
(analogue display only)
• Maintains time accurately, using the automatic time feature.
• Displays the local time or, if you are roaming, displays both the local time and the
time in your home location.
WARNING: The date and time are normally set by the automatic time
feature and should not be tampered with.
Analogue Clock, showing local time and home time (digital).
Digital Clock showing local time in the large digits and home time in small digits.
screen
To change the clock time and set alarms from the Home screen
To access the clock, scroll to the left or the right to highlight the clock and press the
Middle Select key.
The Clock application displays with the emphasis on the current Time.
Use the left and right scroll keys to display one of the three options, Time, Alarms
and World clock.
To change the Date and Time settings from the main Menu
Clock, date and time settings are accessed as follows.
From the Menu > Ctrl. Panel > Settings > General > Date and time, or
Menu > Ctrl. Panel > Clock > Options > Settings.
Change the settings as necessary.
Clock - Alarms
To set an alarm:
1. With the Clock application open, from either the Time or Alarms tab, select
Options > New alarm.
2. Scroll to Alarm time: and select the time for the alarm.
3. Scroll to Description, and change the alarm text if required.
4. Scroll to Repeat. By default the alarm is set to Within 24hrs, which means that
the alarm is only valid within the next day. Press the Middle Select key and select
an alternative option if required; the alarm can be repeated daily, weekly, on
workdays or not repeated.
5. Press Done, and the alarm is saved. Set additional alarms if required.
6. The display shows when the next alarm is due to activate.
Clock alarms and appointments
The clock, alarm and the world clock are all accessed via the clock, from the Home
Any meetings or appointments set, are displayed in the analogue clock as shown
below.
26
Home Screen and Clock
Analogue clock showing alarm at 7 o’clock.
Analogue clock showing busy from 3 to 4 o'clock.
To reset an Alarm
1. If you want to reset an alarm, click on the Options and select Reset alarm. Press
Done when you have made your changes.
To remove an alarm
1. Highlight the alarm you want to delete.
2. Select Options > Remove alarm and press Yes when prompted.
Set alarm ring tones
The selected alarm tone applies to all alarms.
1. With the clock function open.
2. Select Options > Settings > Clock alarm tone, and select an alarm from the
displayed list.
3. Press Back to exit the Settings.
World Clock and Dual Time
The Clock allows you to see timings of different locations in the world clock.
To add a specific location to your world clock, select, Clock > World clock >
Options > Add location. It gives you a list of places you can view the time for.
Selecting a particular places adds in the location along with the current time at that
place.
You can change the settings of the clock by Clock > World clock > Options >
Settings. This provides you with various options like setting the time zone, setting the
home location, date and time format, clock type and so on.
The Clock includes a dual time handling system which comes into effect when you
travel away from either:
•Your home country
• Your home location time zone
Your phone handles the location using the Mobile Carrier Code of the current network
to obtain the current time, plus if necessary access to an online service to obtain
greater accuracy.
By default both digital and analogue clocks display the home time in digital format
within the current clock zone. On returning to the home location, the clock will switch
back to the single clock only showing a single current time.
Automatic Time setting
The automatic time feature keeps the phone clock accurate, and means that you do
not need to set the time or date manually at different locations (but the SIM card must
be present in the phone). When enabled, this sets the system clock to the local UTC
value, from which the necessary GMT offsets are applied automatically to present the
correct time and date.
If there is a problem with the automatic time update system, a warning icon
appears in the lower status bar to cover various situations such as:
• The current and home time, and the current location is unknown so the time
cannot be updated.
• On first power-up, when the user agreed to the terms and conditions, the mobile
phone network was out of reach.
• Travelling to a country with multi-time zone and where the geographic location is
unknown.
• Clock is believed to be inaccurate due to length of time since the last successful
synchronisation.
The automatic time setting function can be turned On or Off.
27
Home Screen and Clock
Missed callUnread messagesVoice mail
1. From the clock application > Options > Settings > Automatic time update.
Or: Menu > Ctrl. Panel > Settings > General > Date and time > Automatic time update.
2. When the setting is turned On, the following applies:
• The Vertu clock automatically sets the time.
• The phone is in dual time handling mode.
NOTE: If the automatic clock is out of service, an icon displays on the
bottom status panel notifying users that current time is inaccurate.
NOTE: On factory reset or restore you can re-set the clock options from the
Setup wizard. If you skip the wizard or do not agree with T&C, then clock is
set manually. However, you can still activate the automatic update feature
from the Date and time feature in the Settings menu, as described above.
Dynamic Information area
This area shows either City Brie f, Music player or Radio. If neither the Music
player or Radio is active then the City Brief link is displayed.
Notification zone
The notification zone is dynamic and displays information about calls, messages and
news feeds.
By default, the notification zone displays information about recent unread messages,
emails and missed calls. News feeds is displayed when no outstanding items of
higher priority are present.
To view a notification:
1. Scroll to the box and press the Middle Select key to open it. A box is only visible
if there are items present.
2. The example below displays three notifications; for missed calls, presence of
new messages and voice mail.
28
Media Feeds
Media Feeds enable you to easily follow news headlines and your favourite news
feeds.
Media Feeds are commonly found on news sites, blog, and wiki pages. Media Feeds
are also known as RSS feeds or web feeds, and are identified on the web page by the
RSS icon .
NOTE: When the phone is set up for the first time, the voice mail notification
appears in the notification zone. Media feeds will only display when the
notification for messages, missed calls and voice mail are cleared.
Reading a Media Feed
1. Use the scroll keys to highlight the Media feeds area.
2. Scroll left or right through the Media feeds, and view the latest headlines.
3. Press the Middle Select key to view a list of Media Feeds items.
4. Select a Media Feed and press the Middle Select key again to view the news
feed which can be opened up in a web page.
5. The list of news feeds also gives you an opportunity to select other news item.
Home Screen and Clock
WARNING: When using Media feeds, outside of your home network,
roaming charges may be imposed by the network operator. Such changes
can vary considerably depending on the operator.
To disable roaming, from the Media feeds panel, select Options >
Settings > Roaming behaviour > Disabled.
Download Media Feeds
Media feeds can be downloaded from the Latest headlines panel.
1. Highlight Media feeds in the Home screen and press the Middle Select key to
take you to the Latest headlines.
2. Scroll up or down and select the media feed you want to download.
3. Press the Middle Select key and a summary of the page is downloaded.
4. The item can be opened directly when it is downloaded using the Middle Select
key.
5. Press Back to exit the application.
To subscribe to a Media Feed from the browser
1. Open the web page, locate the RSS icon and select it with the Middle Select key
2. A message, Subscribe to feed? is displayed. Then, select Yes.
3. The feed is displayed in the Media fe ed s panel.
NOTE: Alternatively, Media feeds can be opened from Menu >
Applications > Media feeds.
To subscribe to a Media Feed manually
1. Highlight Media feeds in the Home screen and press the Middle Select key to
take you to the Latest headlines.
2. Select Options > Feed list. The Media feeds panel displays.
3. Select Options > Feed subscriptions, and the Subscribe to feeds panel
displays.
4. Select Options > Add manuallyand enter the URL of the media feed.
5. Press Add. The system validates the feed and adds it to the list or displays a
warning message.
29
Home Screen and Clock
Auto update of Media Feeds
This is done from the Settings menu.
1. Highlight Media feeds in the Home screen and press the Middle Select key to
take you to the Latest headlines.
2. Select Options > Feed list. The Media feeds panel displays.
3. Choose Options > Settings > Automatic update, and select a time interval or
Off.
4. Select Back until you exit the function.
Organising your Media Feeds
This function enables you to create folders and move your web feeds into relevant
folders.
1. Highlight Media feeds in the Home screen and press the Middle Select key to
take you to the Latest headlines.
2. Select Options > Feed list. The Media feeds panel displays.
3. To add a folder, press Options > Add folder and enter a name for the folder and
press OK.
4. To move an item, highlight it and then press Options > Move. Press the Middle Select key and the system displays the possible locations for the web feed.
Select the relevant folder and press Move, when the item is moved to the
relevant location.
Sorting Media Feeds
Media feeds can be sorted by time or name.
1. When in one of the Media Feeds panels, select Options > Sort by and select
either Name or Time.
2. The Media feeds on the panel are sorted accordingly.
5. Once an option has been selected, it is included in the media feeds.
6. Press Back to exit Subscribe to feeds. Save the changes when prompted. The
system may take a moment to action your requests.
Deleting Media Feeds
Note that you cannot delete news items, you can only delete the feeds.
1. Proceed up to step 2 in Organising your Media Feeds.
2. Highlight the item you want to delete. Press Options > Delete. Press the Middle Select key and the items are deleted.
Media Feeds settings
1. Highlight the Media feeds in the Home screen and press the Middle Select key
to take you to the Latest headlines page.
2. Press the Options > Settings. The settings options are shown in the table
below.
Memory in useSelect the memory where to store data.
Automatic
update
Internet access
point
Roaming
behaviour
Select the frequency for automatic updates, or turn off the
facility.
Set the access point for data transfer. Options includes Always ask, so you can select the most appro prate route.
Deactivate the media feeds data connection when not in your
home network.
Adding pre-defined feeds to the display
1. Proceed up to step 2 in Organising your Media feedss.
2. Press Options > Feed subscriptions.
3. The Subscribe to feeds panel is presented.
4. Scroll through the list and select items. This is a toggle function, and you can
either select/deselect an item with the Middle Select key. Alternatively, highlight
an entry and press Options > Subscribe or (Unsubscribe). Items within this list
cannot be deleted.
The feeds icon is greyed out when an item is de-selected.
30
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