PLEASE READ THIS MANUAL
BEFORE INSTALLING AND USING
APPLIANCE.
WARNING!
IF THE INFORMATION IN THIS
MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE OR EXPLOSION
MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY
OR LOSS OF LIFE.
FOR YOUR SAFETY
Installation and service must be performed by a qualified installer, service
agency or the gas suppler.
WHAT TO DO IF YOU SMELL
GAS:
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from your neighbor’s phone. Follow
the gas supplier’s instructions.
Dutchwest
Natural Vent Gas Heater
Models: 2467, 2468
• If you cannot reach your gas supplier,
call the fire department.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE
Homeowner’s Installation
and Operating Manual
VICINITY OF THIS OR ANY OTHER
APPLIANCE.
This appliance may be installed in an
after market permanently located manufactured (mobile) home where not prohibited by local codes.
This appliance is only for use with the
type of gas indicated on the rating plate.
This appliance is not convertible for use
with other gases unless a certified kit is
used.
INSTALLER: DO NOT DISCARD THIS MANUAL - LEAVE FOR HOMEOWNER
30002008 3/06 Rev. 6
Page 2
Dutchwest Natural Vent Gas Heater
Table of Contents
PLEASE READ THE INSTALLATION & OPERATING INSTRUCTIONS BEFORE USING APPLIANCE.
Thank you and congratulations on your purchase of a Dutchwest stove.
IMPORTANT: Read all instructions and warnings carefully before starting installation. Failure to follow these
instructions may result in a possible fire hazard and will void the warranty.
The Dutchwest Natural Vent Room Heater, Model Nos. 2467
and 2468, is a vented gas appliance listed to the ANSI standard
Z21.88b-2001 and CSA-2.33b-2001 for Vented Room Heaters,
and CSA 2.17-M91, Gas-Fired Appliances For Use at High Al
titudes.
The installation of the Dutchwest Natural Vent Room Heater
must conform with local codes, or in the absence of local codes,
with National Fuel Gas Code, ANSI Z223.1/NFPA 54 — latest edition and CSA B-149.1 Installation Code. (EXCEPTION: Do not
derate this appliance for altitude. Maintain the manifold pressure
at 3.5 inches w.c. for Natural Gas and 10 inches w.c. for LP gas
at maximum input.)
This appliance is only for use with the type of gas indicated on
the rating plate. This appliance is not convertible for use with other
gases unless a certified kit is used.
Installation and replacement of gas piping, gas utilization
equipment or accessories, and repair and servicing of equip
ment shall be performed only by a qualified agency. The term
“qualified agency” means any individual, firm, corporation, or
company that either in person or through a representative is
engaged in and is responsible for (a) installation or replace
ment of gas piping, or (b), the connection, installation, repair,
or servicing of equipment, who is experienced in such work,
familiar with all precautions required, and has complied with
all the requirements of the authority having jurisdiction.
The Dutchwest Natural Vent Room Heater should be
inspected before use and at least annually by a qualified
service agency. It is imperative that control compartments,
burners, and circulating air passageways of the appliance
be kept clean.
The Dutchwest Natural Vent Room Heater and its individual
shut-off valve must be disconnected from the gas supply piping
during any pressure testing of that system at test pressures in
excess of 1/2 psig (3.5 kPa).
The Dutchwest Natural Vent Room Heater must be isolated
from the gas supply piping system by closing its individual manual
shutoff valve during any pressure testing of the gas supply piping
system at test pressures equal to or less than 1/2 psig.
An accessible tap is located above the pilot/on-off knob for
checking the inlet pressure.
This appliance needs fresh air for safe operation and must be
installed so there are provisions for adequate combustion and
ventilation air.
This appliance must be properly connected to a listed 4”
(100mm) Type B venting system or to an approved masonry or
factory-built chimney system. In Canada, a complete reline of
Class A chimneys is required. This heater is equipped with a vent
safety shutoff system.
This appliance must be properly connected to a venting
system. WARNING: Operation of this heater when not connected to a properly installed and maintained venting system
or tampering with the vent safety shutoff system can result in
carbon monoxide (CO) poisoning and possible death.
This appliance is approved for bedroom installations in the
U.S. and Canada.
This appliance may be installed in an aftermarket* manufactured
(mobile) home, where not prohibited by state or local codes.
The Dutchwest Natural Vent Room Heater, when installed,
must be electrically grounded in accordance with local codes or,
in the absence of local codes, with the National Electrical Code
ANSI/NFPA 70, (latest edition), or of the current Canadian Electri
cal Code C22.1.
Due to high temperatures this appliance should be located
out of traffic and away from furniture and draperies.
WARNING: This appliance is hot while in operation. Keep
children, clothing, and furniture away. Contact may cause
burns or ignition of combustible materials.
Children and adults should be alerted to the hazards of high
surface temperatures and should stay away to avoid burns or
clothing ignition. Young children should be carefully supervised when they are in the same room as the appliance.
Clothing or other flammable materials should not be placed
-
on or near the appliance.
Any safety screen, glass or guard removed for servicing
an appliance must be replaced prior to operating the appli
ance.
The appliance area must be kept clear and free from com
bustible materials, gasoline, and other flammable vapors
and liquids.
The flow of combustion and ventilation air must not be ob
structed. The installation must include adequate accessibility
and clearance for servicing and proper operation.
WARNING: Do not operate the Room Heater with the glass
panel removed, cracked or broken. Replacement of the panel
should be done by a licensed or qualified service person.
Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
Do not burn wood, trash or any other material for which
this appliance was not designed. This appliance is designed
to burn either natural gas or propane only.
This gas appliance must not be connected to a chimney
flue serving a separate solid-fuel burning appliance.
CAUTION: Label all wires prior to disconnection when
servicing controls. Wiring errors can cause improper and
dangerous operation.
Verify proper operation after servicing.
* Aftermarket: Completion of sale, nor for purpose of resale,
from the manufacturer.
Proposition 65 Warning: Fuels used in gas, woodburning or oil
fired appliances, and the products of combustion of such fuels,
contain chemicals known to the State of California to cause
cancer, birth defects and other reproductive harm.
California Health & Safety Code Sec. 25249.6
-
-
-
-
30002008
3
Page 4
Dutchwest Natural Vent Gas Heater
C
L
Valve
Inlet
C
L
Valve Inlet
17"
(419 mm)
23"
(584 mm)
28
"
(721 mm)
4"
(111 mm)
6"
(172 mm)
12"
(318 mm)
24"
(622 mm)
Dutchwest Natural Vent Gas Heater Dimensions
See Page 5 for Flue Collar
Centerline Dimensions.
Fig. 1 Dutchwest dimensions.
4
30002008
Page 5
Dutchwest Natural Vent Gas Heater
72"
(1829mm)
45"
(1140mm)
C
L
C
L
B
D
C
A
A
A
B
B
B
A
A
C
Clearance Requirements
Minimum Clearances to
Combustible Materials
Measure side clearances as shown in Figures 2
through 5 from the outer edge of the cast iron stove top.
Measure rear clearances from the outermost surface of
the sheet metal rear skirt.
The Dutchwest heater is approved for installation into
an alcove constructed of combustible materials to the
dimensions and clearances shown in Figure 5.
The same clearances apply in a standard parallel instal
lation.
Fig. 5 The Dutchwest Natural Vent Stove is approved for
installation into alcoves built of combustible materials.
Hearth Requirements
The Dutchwest Heater must be installed on rigid flooring. When the heater is installed directly on any combustible surface other than wood flooring, a metal or
wood panel extending the full width and depth of the
unit must be used as the hearth. There are no other
hearth requirements.
WARNING:
• Always maintain required clearances
(air spaces) to nearby combustibles
to prevent fire hazard. Do not fill air
spaces with insulation. All venting components must maintain a 1” (25 mm) clearance to
combustible materials. Maintain a 6” (152 mm)
clearance when using single wall pipe.
• The gas appliance and vent system must be
vented directly to the outside of the building
and never be attached to a chimney serving a
separate solid fuel or gas-burning appliance.
• Refer to the manufacturer’s instructions in
cluded with the venting system for complete
installation procedures.
-
5
Page 6
Dutchwest Natural Vent Gas Heater
Gas Specifications
Max. Min.
Input Input
Model Fuel Gas Control BTU/h BTU/h
The installation must conform with local codes or, in
the absence of local codes, with the National Fuel Gas
Code, ANSI Z223.1/NFPA 54 - latest edition. (EXCEPTION: Do not derate this appliance for altitude. Maintain the manifold pressure at 3.5” w.c. for Natural Gas
and 10” w.c. for Propane.)
High Elevations
Input ratings are shown in BTU per hour and are
certified without deration for elevations up to
4,500 feet (1,370m) above sea level.
For elevations above 4,500 feet (1,370m) in USA,
installations must be in accordance with the
current ANSI Z223.1/NFPA 54 and/or local codes
having jurisdiction.
In Canada, please consult provincial and/or local
authorities having jurisdiction for installations at
elevations above 4,500 feet (1,370m).
WARNING: Improper installation, adjustment,
alteration, service or maintenance can cause injury or property damage. Refer to this manual for
correct installation and operational procedures.
For assistance or additional information consult
a qualified installer, service agency, or the gas
supplier.
Venting Requirements and Options
The Dutchwest must be properly connected to a listed
4” (102 mm) Type B venting system or to an approved
Class A masonry or factory-built chimney system. In
Canada, a complete relining of Class A chimney systems is required.
The Dutchwest Natural Vent stove will accept decorative 6” (150mm) stove pipe around the Type B venting
system, for aesthetic purposes.
Complete Type B vent systems are available from a
number of manufacturers, and your dealer can usually
supply one. Pipe sections from different makers are not
interchangeable; do not mix pipe or vent sections from
different makers. Follow the vent system manufacturer’s instructions.
The vent system should conform to the specifications of
the National Fuel Gas Code, latest edition.
If connecting to a Class A chimney system, use 4” (102
mm) single wall or 4” Type B vent connector. Single wall
vent connector requires a minimum 6” (152 mm) clearance to combustible surfaces.
Exterior chimneys may be subject to flow reversal or
condensation. To lessen these conditions, enclose Type
B vents in an insulated chase, or reline exterior Class A
chimneys.
An approved pass-through device is always required,
whether the vent system passes through a wall or
a ceiling. Use a pass-through device from the same
maker who supplies the venting system.
Venting terminals shall not be recessed into a wall or
siding.
Vent Layout and Height Requirements
Venting for a Dutchwest can rise vertically through the
home, or can pass through an exterior wall and rise
along the outside of the home. Some codes require that
a Type B vent system rising on the outside of the home
be enclosed in a chase. Check your local codes for
requirements.
The minimum vent system height for the Dutchwest
Natural Vent Stove is 8’ (2.43 m), (Fig. 7) measured
from the top of the stove. To determine the minimum
height the vent system must extend through or past the
roof, refer to the 1993 edition of the National Fuel Gas
Code.
6
30002008
Page 7
Dutchwest Natural Vent Gas Heater
Venting Runs
A: Vertical installations up to 36 feet (12m) in
height. Up to an 18 ft. horizontal vent run can be
installed within the vent system using a
maximum of two 90-degree elbows or four
45-degree elbows.
B: Vertical installations up to 36 feet (12m) in
height. Up to a 24 ft. horizontal vent run can be
installed within the vent system using a
maximum of two 45-degree elbows.
(Ratio = 2/3, Hor./Vert.)
= Acceptable venting configuration
= Unacceptable venting configuration
NOTE: When venting staight vertical, without an
elbow, a minimum of 8 ft. vertical is required
off the top of the stove.
Horizontal Run (in feet)
Vertical Run (in feet)
(Measured from top of the unit before any elbow)
36
34
32
30
28
26
24
22
20
18
16
14
12
10
8
6
4
2
1 2 4 6 8 10 12 14 16 18 20 22 24
A
B
Passing Through a
Venting Requirements
Combustible Wall or Ceiling
An approved pass-through device is always required
when a vent passes through a combustible wall or ceiling. Check with the maker of the vent system for the
correct listed devices that are available. A listed passthrough device is required whether or not the installation includes decorative pipe around the Type B venting
system. NOTE: It is essential to seal between the ceiling support (sometimes called a ‘firestop spacer’) and
the decorative pipe, if installed, with a high-temperature
silicone sealant. (Fig. 6)
Complete the venting system installation according to
the manufacturer’s instructions.
Air Space as Required by Code
High-Temperature Silicone
Sealant
Decorative
6” Pipe
Listed 4”
(102mm)
ST361
B-Vent
Fig. 6 A ceiling pass-through, with decorative pipe around the
vent.
Joists
Ceiling
Support
Trim Collar
High-Temperature
Silicone
Sealant
Air Space
30002008
FP567b
Fig. 7 Vent termination window.
7
Page 8
Dutchwest Natural Vent Gas Heater
Install the Optional Fan
1. The fan kit includes a blower assembly and a rheostat assembly, connected by a cable. The blower assembly mounts to the bottom rear of the stove, and
the rheostat mounts to the left side of the valve. The
assembly includes a ‘snapstat’ which automatically
turns the fan ON (or OFF) above (or below) approximately 109°F. The rheostat also provides a range
of fan speed settings from Off (which overrides the
snapstat function) to High. Unpack and inspect the
blower assembly. Confirm that the fan spins freely.
2. Attach the fan assembly to the bracket provided in
the log box. Use #10 sheet metal screws provided
with fan kit. Do not remove finger guard screws.
(Fig. 8)
Snapstat
Wire
Rheostat Wire
Fan Bracket
ST669
Fig. 8 Attach the fan assembly to the fan bracket.
3. Connect snapstat leads. Disconnect the snapstat
module from the leads inside the snapstat bracket.
(Fig. 9) Bend open the snapstat bracket. Use needle
nose pliers to remove the black plastic grommet
from the bracket. Discard the bracket. Connect the
two wires to the two snapstat extension leads provided with the parts bag (wires with the sleeve).
Finger Guard
4. Disassemble the inner shroud from the outer shroud
by removing the four screws, two on each side.
5. Place the grommet provided in the manual bag as
sembly on the inner shroud. Run the snapstat extension assembly leads through the grommet toward
the firebox. (Fig. 10)
Left Air
Duct
Inner
Shroud
Grommet
Front View
Fig. 10 Attach snapstat wire assembly to inside of inner
shroud with clamp screws.
Fan
ST720
6. Assemble the inner shroud to the outer shroud using
previously removed screws.
7. Position the fan assembly so the ducts slide be
tween the inner and outer shroud. The inner shroud
should engage with the two slots in the ends of the
bracket so the bracket and shroud are interlocked.
(Fig. 11) Secure the bracket with the four sheet
metal screws provided in the finish bag.
8. Install the snapstat by loosening the front screw
on the inner side of the duct. (Fig. 12) Slide the
snapstat under the head of the screw and tighten.
Connect the leads to the snapstat. Make sure the
snapstat assembly is mounted straight front to back.
Snapstat Bracket
Snapstat Module
Pinch
Grommet to
Remove
ST670
Fig. 9 Remove the snapstat and grommet from the bracket
8
Outer
Shroud
ST194
Fig. 11 Position the fan to engage the inner shroud with the
fan bracket slots and secure with sheet metal screws.
Slot
Inner Shroud
Slot
30002008
Page 9
Left Air Duct
MOTOR
SNAPSTAT
ON/OFF
RHEOSTAT
WHT
WHT
BLK
BLK
BLK
GR
N
BLK
POWER
Snapstat
ST671
Fig. 12 Install the snapstat and connect the extension wire
terminals. View is with top removed, however, access is
available through the rear when installing fan before gas line
connection.
9. After sliding the firebox in place, the rheostat control
switch attaches to the left side of the valve bracket
at the front of the stove. (Fig. 13)
• Remove the plug from the rheostat bracket.
• Insert the switch box shaft through the hole in the
back of the right side of the valve bracket, aligning the locator pin with the smaller hole in that
bracket.
• Attach the control knob to the rheostat shaft.
• Use the wire tie to secure the fan and rheostat
wire harnesses together.
10. Plug the power cord into a standard grounded
110 volt household outlet. If the fan control knob is
not turned to the OFF position, the fan will turn on
when the temperature at the snapstat reaches approximately 109°F.
Dutchwest Natural Vent Gas Heater
Venting System Assembly
The venting collar is on the sheet metal draft hood/heat
exchanger assembly, over the firebox. Use a B-vent
adapter, from the same maker as the rest of the B-vent
components, to join the first section of venting to the
draft hood.
The stove includes a spill switch. Operating this stove
when not connected to a properly installed and maintained venting system, or tampering with or disconnecting the spill switch, can result in carbon monoxide (CO)
poisoning and possible death.
The stove includes a bracket for installing decorative 6”
(150mm) round stove pipe around the B-vent, for appearance purposes only. The decorative pipe need not
be concentric with the vent pipe.
If the installation includes decorative stove pipe around
the venting system, make a cardboard template of the
decorative pipe by tracing its circumference. Put this
template in the flue recess in the stove top. Position the
template to fit well against the front of the recess. (Fig.
16) Use this template to locate the bracket to hold the
decorative pipe. Depending on spacing, the bracket
may fit inside the decorative pipe without interfering
with the vent system. Fasten the bracket to the draft
hood/heat exchanger assembly with a sheet metal
screw.
Sheet Metal Screw
Template
Bracket
Rheostat
ST777
Retaining Nut
Control Knob
Fig. 13 Attach rheostat to left side of valve.
ST758
Fig. 16 Use a template to locate the bracket for decorative
pipe to surround the B-vent pipe.
Insert the B-vent adapter into the flue collar and drill
1/8” (3mm) pilot holes through both the stove’s collar
and the adapter. Attach the adapter to the flue collar
with sheet metal screws. (Fig. 17)
Fig. 14 #2767 / FK26 fan wiring diagram.
30002008
ST196
ST778
Fig. 17 Attach the B-vent adapter to the flue.
9
Page 10
Dutchwest Natural Vent Gas Heater
Attach the first section of venting to the B-vent adapter.
Depending on the length of the individual venting
sections and the lengths of the decorative pipe, you
may need to slip the decorative pipe over the venting
sections before attaching upper sections to lower ones.
The sections of decorative pipe should be oriented with
their seams (if any) toward the wall; sections usually
do not need to be fastened at each joint, other than slip
sections. The decorative pipe need not be fastened to
the locating bracket on the stove. If the layout includes
a slip section, this should be the last section of pipe visible in the room at the ceiling. Refer to Page 7, Figure 6
for details on joining the decorative pipe at the ceiling.
B-vent Pipe
Decorative
Pipe 7FSSK
Fig. 18 Install decorative pipe over the B-vent pipe.
Bracket
ST374
Connect the Gas Supply Line
Check the Rating Plate attached by a steel cable to the
firebox, to confirm that you have the appropriate firebox
for the type of fuel to be used. The Dutchwest may be
converted from one gas to another using the appropriate Fuel Conversion Kit listed on Page 23.
CAUTION
This appliance should only be connected
by a qualified gas technician. Test to
confirm manifold pressures as specified
below.
The Dutchwest Heater and its individual shutoff
valve must be disconnected from the gas supply
piping during any pressure testing of that system
at test pressures in excess of 1/2 psig (3.5 kPa).
The Dutchwest Heater must be isolated from the
gas supply piping system by closing its individual manual shutoff valve during any pressure
testing of the gas supply piping system at test
pressure equal to or less than 1/2 psig.
There must be a gas shutoff between the stove
and the supply.
In order to connect Natural Gas, use a fitting with
3/8” NPT nipple on the valve side and 1/2” natural
gas supply line with an input of 28,000 BTUs at
a manifold pressure of 3.5” and a minimum inlet
supply pressure of 5.5” w.c.
In order to connect Propane, use a fitting with
3/8” NPT nipple on the valve side and 1/2” propane gas supply line with an input of 26,000
BTUs at a manifold pressure of 10.0” and a minimum inlet supply pressure of 11.0” w.c.
In the U.S.; Gas connection should be made in ac-
cordance with current National Fuel Gas Code, ANSI
Z223.1/NFPA 54. Since some municipalities have additional local codes, be sure to consult you local authority.
In Canada; consult the local authority and CSA-B149.1
installation code.
Connect the gas supply and test for leaks. Use a 50/50
solution of liquid soap and water to test for leaks at gas
fittings and joints. Apply water/soap solution with brush
only - do not over apply. NEVER test with an open flame. Light the pilot according to the directions on
Page 14, before going to the next step.
10
30002008
Page 11
Burner Information
PILOT
ADJ
TP
TH
TPTH
The appliance must only use the gas specified on the
rating plate, unless converted using a CFM Corporation
Fuel Conversion Kit. Refer to Page 23 for the correct
Fuel Conversion Kit for your model.
Conversion instructions are provided with each kit and
beginning on Page 16 in this manual.
Dutchwest Natural Vent Gas Heater
THIS APPLIANCE SHOULD BE CONNECTED
TO THE GAS SUPPLY ONLY BY A QUALIFIED GAS SERVICE TECHNICIAN. FOLLOW
ALL LOCAL CODES.
THERE MUST BE A GAS SHUT-OFF BE
-
TWEEN THE STOVE AND THE SUPPLY.
In order to connect Natural Gas, use a fitting with
3/8” NPT nipple on the valve side and 1/2” natural gas
supply line with an input of 28,000 BTUs at a manifold
pressure of 3.5” and a minimum inlet supply pressure of
5.5” w.c.
In order to connect Propane, use a fitting with 3/8”
NPT nipple on the valve side and 1/2” propane gas
supply line with an input of 26,000 BTUs at a manifold
pressure of 10.0” and a minimum inlet supply pressure
of 11.0” w.c.
Install ON/OFF Switch
The switch assembly parts are found in the parts bag.
1. Attach switch assembly to left rear side of stove
shroud (when facing shroud) using two screws and
existing holes in shroud. (Fig. 19)
2. Run wires down back of stove, under bottom of rear
shroud to valve.
3. Attach wires to valve terminals. (Fig. 20)
Switch Assembly
Screws
Fig. 19 Attach switch assembly to rear shroud.
Existing
Holes
ST315
ST228
Fig. 20 Attach switch wires to valve.
Thermostat Connection (optional)
Use only a thermostat rated for 500 - 750 millivolts.
Check the table below for the appropriate gauge thermostat wire to use for the length of lead required in your
installation.
Thermostat
Wire / Gauge Maximum Run
18 40 feet
20 25 feet
22 16 feet
1. Install the wall thermostat in the desired location and
run the wires to the stove location. Terminate these
leads with 1/4” female connectors.
2. Connect the thermostat wires to the valve. (Fig. 20)
Install the Log Set
1. Remove the logs from their packaging, and inspect
each piece for damage. DO NOT INSTALL DAM-
AGED LOGS.
2. Install the rear log centering it side to side on the
sheet metal shelf at the back of the firebox. (Fig. 21)
The log will touch both sides and the back wall of the
firebox.
3. Install the right log by engaging hole on bottom with
pin on the rear log. (Fig. 21) Then set right bottom
side on the burner so the edge of the log touches
the right side of the firebox. The right log does not
use the locator pins on the burner to stay in place.
4. Install the left log by engaging hole on bottom with
pin on rear log. (Fig. 21) Then set left bottom side
on the burner so the edge of the log touches the left
side of the firebox.
5. Loosely sprinkle the lava rocks directly on top of the
burner in front of and between the decorative grate
and the right and left logs. Use the lava rock to cover
brackets on the burner. (Fig. 22)
30002008
11
Page 12
Dutchwest Natural Vent Gas Heater
D
UTCH
W
EST
D
UTCH
W
EST
Est. 1974
Left Log
Rear Log
Decorative Grate
Fig. 21 Install the back, left and right logs.
Right
Log
LG141
Install the Stove Front
Insert the handle stub into the hole in the front casting.
Fasten in place with the 3/8” locking nut provided. (Fig.
23)
The front attaches to the stove by four steel tabs that
engage with corresponding cast ribs onto the sides
and bottom of the stove body. Position the front about
3” down from stove top and lift the plate to engage the
upper tabs behind the adjacent ribs on the sides. (Fig.
24) Then lower the front into position, so the lower tabs
engage with the corresponding ribs at the bottom.
When properly installed, the bottom of the stove front
cannot be pulled away from the sides without also lifting
it.
3/8” Locking Nut
Lava Rock
Fig. 21 Completed log installation.
LG142
ST773
Handle Stub
Fig. 23 Insert handle stub into hole in front. Secure with 3/8”
locking nut.
Engage steel
tabs behind
the cast iron
bosses
Bottom tabs engage
notch in the leg
ST780
Fig. 24 Install the front plate.
12
30002008
Page 13
Operation
Your First Fire
Read these instructions carefully and familiarize yourself with the burner controls. Locate the pilot assembly,
Figure 25. Follow the lighting instructions on Page 14
exactly.
During the first fire, it is not unusual to smell some
odor associated with new logs, paint and metal being
heated. Odors should dissipate within an hour or so,
however, you can open a window to provide fresh air to
alleviate the condition.
Pilot and Burner Inspection
Each time you light your heater check that the pilot
flame and burner flame patterns are as shown in Figures 26 and 27. If flame patterns are incorrect, turn the
heater off. Contact your dealer or a qualified gas technician for assistance. Do not operate the heater until the
pilot flame is correct.
Dutchwest Natural Vent Gas Heater
CO105c
Fig. 26 Correct pilot flame pattern.
Follow regular maintenance procedures as described
on Page 19.
Pilot Assembly
ST769
Fig. 25 Pilot Assembly location.
Red Glow
Fig. 27 Correct burner flame pattern.
LG143
30002008
13
Page 14
Dutchwest Natural Vent Gas Heater
PILOT
ON
OFF
ON
P
I
L
O
T
O
F
F
O
F
F
5
4
3
2
1
O
F
F
P
i
l
o
t
3/8" - 1/2"
Lighting and Operating Instructions
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING:If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
A. This heater has a pilot which must be lit manu
ally. When lighting the pilot follow these instructions exactly.
B. BEFORE LIGHTING smell all around the heater
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any fireplace
• Do not touch any electric switch
• Do not use any phone in your building
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
Lighting Instructions
-
• If you cannot reach your gas supplier, call the
Fire Department
C. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, do not try to repair it, call a
qualified service technician. Applying force or any
attempted repair may result in a fire or explosion.
D. Do not use this fireplace if any part has been under
water. Immediately call a qualified service techni
cian to inspect the heater and to replace any part of
the control system and any gas control which has
been under water.
1. STOP! Read the safety information above.
2. Turn off all electrical power to the fireplace.
3. For MN/MP/TN/TP appliances ONLY, go on to
Step 4. For RN/RP appliances turn the On/Off
switch to “OFF” position or set thermostat to
lowest level.
4. Open control access panel.
5. Push in gas control knob slightly and turn
clockwise to “OFF”.
Euro SITSIT NOVA
Honeywell
6. Wait five (5) minutes to clear out any gas. Then
smell for gas, including near the floor. If you
smell gas, STOP! Follow “B” in the safety information above. If you do not smell gas, go to the
next step.
7. Remove glass door before lighting pilot. (See
Glass Frame Removal section).
8. Visibly locate pilot by the main burner.
9. Turn knob on gas control counterclockwise
to “PILOT”.
10. Push the control knob all the way in and hold.
Immediately light the pilot by repeatedly depressing the piezo spark ignitor until a flame appears.
Continue to hold the control knob in for about one
(1) minute after the pilot is lit. Release knob and it
will pop back up. Pilot should remain lit. If it goes
out, repeat steps 5 through 8.
• If knob does not pop up when released, stop
and immediately call your service technician or
gas supplier.
• If after several tries, the pilot will not stay lit,
turn the gas control knob to “OFF” and call your
service technician or gas supplier.
11. Replace glass door.
12. Turn gas control knob to “ON” position.
13. For RN/RP appliances turn the On/Off switch to
“ON” position or set thermostat to desired setting.
14. Turn on all electrical power to the fireplace.
1. Turn the On/Off switch to Off position or set the
thermostat to lowest setting.
2. Turn off all electric power to the fireplace if
service is to be performed.
14
To Turn Off Gas To Heater
3. Open control access panel.
4. Push in gas control knob slightly and turn clockwise to “OFF”. Do not force.
5. Close control access panel.
30002008
Page 15
Dutchwest Natural Vent Gas Heater
Troubleshooting / Honeywell #8420 Gas Control System
NOTE: Before troubleshooting the gas control system, be sure the external gas shutoff is in the “ON” position.
WARNING: REMOVE THE GLASS PANEL BEFORE PERFORMING ANY GAS CONTROL SERVICE WORK.
SYMPTOM
1. Spark ignitor will
not light
2. Pilot will not stay lit
after carefully following the lighting
instructions
3. Pilot lights, no gas
to burner, valve
knob ON, remote
switch (rocker
switch) ON
4. Frequent pilot outage
POSSIBLE CAUSES
A. Defective or misaligned Using a match, light [ilot. If pilot lights, turn off pilot and
electrode at the pilot push the ignitor button again. If pilot will not light, check
gap at electrode and pilot - it should be 1/8” to have a
strong spark.
B. Defective ignitor (push Push piezo ignitor button. Check for spark at electrode
button) and pilot. If there is no spark at the pilot, and electrode
wire is properly connected, replace ignitor.
A. Defective pilot generator Check pilot flame. It must impinge on the thermocouple
(thermocouple) or thermopile. NOTE: This pilot burner assembly uses
both a thermocouple adn a thermopile. The thermo couple operates the pilot flame. Tighten the thermo couple. The thermopile operates the main valve. (ON
and OFF) Clean and/or adjust pilot for maximum flame
impingement on thermocouple and thermopile.
B. Defective automatic valve Turn valve knob to “Pilot”. Maintain flow to pilot; millivolt
operator mete should read greater than 10mV. If the reading is
okay and the pilot does not stay on, replace the gas
valve. NOTE: An interrupter block (not supplied) must
be used to conduct this test.
C.Defective safety switch Check the continuity accross the safety limit switch with
the unit cold. If there is no continuity, the safety switch
needs to be replaced.
A. Remote switch or wires Check rocker switch and wires for proper connection
defective Use jumper wires across terminals at rocker switch. If
burner lights, replace rocker switch. If okay, use jumper
wires across rocker switch wires at the valve. If burner
lights, wires are faulty or connections are bad.
B. Thermopile may not gen- 1. Be sure wire connecitons from thermopile at gas
ate sufficient voltage valve terminals are tight and thermopile is fully inserted
into pilot bracket.
2. One of the rocker switch wires may be grounded
Remove rocker switch wire form valve termianls. If
burner now stays lit, trace rocker switch wiring from
ground. It may be grounded to the appliance of the
gas supply line.
3. Check the thermopile with a millivolt meter. Take
reading at thermopile (“TP” and “TP/TH”) terminals of
gas valve. Should read 325 millivolts minimum while
holding valve knob depressed in PILOT position and
with rocker switch OFF. Replace faulty thermopile if
reading is below specified minimum.
C. Plugged burner orifice Check burner orifices for debris, and remove.
D. Defective automatic valve Turn knob to ON, place rocker switch to ON. Millivolt
operator meter should read greater than 10mV. If the reading is
okay and the burner does not light, replace the valve.
A. Pilot flame may be too low Clean and/or adjust pilot flame for maximum flame
or high, (blowing or lifting). impingement on thermocouple and thermopile.
causing the pilot to drop out
B. Possible blockage of the Check the vent termianl for blockage.
vent terminal
CORRECTIVE ACTION
30002008
15
Page 16
Dutchwest Natural Vent Gas Heater
L
O
H
I
L
O
H
I
P
I
L
O
T
O
N
OFF
P
I
L
O
T
A
D
J
L
O
H
I
Fuel Conversion Instructions
WARNING! This conversion kit shall be installed
by a qualified service agency in accordance with
the manufacturer’s instructions and all applicable
codes and requirements of the authority having
jurisdiction. If the information in these instructions is not followed exactly, a fire, explosion
or production of carbon monoxide may result
causing property damage, personal injury or loss
of life. The qualified service agency is responsible for the proper installation of this kit. The
installation is not proper and complete until the
operation of the converted appliance is checked
as specified in the manufacturer’s instructions
supplied with the kit.
CAUTION: The gas supply shall be shut off prior
to disconnecting the electrical power, before proceeding with the conversion.
Main
ST770
Gas Supply Inlet
Fig. 28 Attach the gas line to the left side of the valve.
Gas Line
Conversion Precautions
Conversion must be completed only by qualified personnel. Before proceeding, turn control knob on valve
to “OFF” and turn gas supply OFF. Turn OFF any
electricity that may be going to the appliance. CAU-TION: Allow stove to cool completely before beginning
conversion.
Conversion Procedure
5. Remove the rear log bracket by loosening the screw
and sliding the bracket up. CAUTION: Do not remove the screw completely. It would be very difficult
to replace it. (Fig. 29)
Remove Screws
Left & Right Log
Bracket Assembly
Fig. 29 Remove rear log bracket and left and right log
bracket assembly.
Loosen Screw
Rear Log Bracket
Pilot
ST768
6. Remove the right and left log bracket assembly by
unfastening the two screws which hold the burner in
place. (Fig. 29)
7. Hold the burner at the right hand side and lift to clear
the right burner leg. Then pull to the right to clear the
injectors on the left hand side.
8. Remove injector orifices from left burner leg using
1/2” wrench. (Fig. 35)
9. Install conversion orifices. (Refer to Table 2)
10. Remove cap from HI/LO knob. This can be accom
-
plished by lifting the plastic cap off the screw. (Fig.
30)
11. Remove the screw from center of HI/LO knob with
small screwdriver turning counterclockwise. (Fig. 30)
12.Insert blue painted screw when converting to natural
gas and red painted screw when converting to LP.
13. Tighten screw (do not over tighten), replace cap.
Cap
Lift Open
1. Remove stove front. Lift stove front up and then
swing bottom out and away to disengage from the
stove body. (Page 19, Fig. 36)
2. Swing open the swiveling latches at the top left and
right corners of the glass frame. (Page 20, Fig. 37)
3. Pull the top edge of the glass and frame assembly
away from the firebox face. Place the assembly out
of the way on a flat, padded surface such as a coun
ter protected by a towel.
4. Remove the logset from the firebox.
16
Hi-Lo
Knob
Center Screw
CO100
Fig. 30 Remove center screw from Hi-Lo knob.
14. Locate pilot. (Fig. 29)
-
15. Replace pilot orifice.
• Remove pilot hood by lifting up. (Fig. 31) NOTE: It
is not necessary to remove the pilot tube for conversion.
30002008
Page 17
Dutchwest Natural Vent Gas Heater
1/8"
3/8"
90°
• Remove pilot orifice with allen wrench. (Fig. 32)
• Install the conversion orifice.
• Reinstall pilot hood. Be sure to align hood with
index tab.
Pilot Hood
Pilot
Bracket
CO105a
Fig. 31 Remove pilot hood.
Index Tab
Snap Ring
CO106a
Fig. 32 Remove pilot orifice.
16. Adjust air shutter on the burner. The air shutter is
located on the bottom of the burner on the left. (Fig.
33) Loosen the two nuts holding the shutter in place.
On natural gas units, the shutter is shipped fully
closed. To convert to LP, reset the shutter as specified in Table 2. (Fig. 34) On propane unit the shutter
is set at 1/8” or 3/8” opening depending on rating
plate serial number. To convert to natural gas, the
shutter should set to fully closed. Refasten the two
nuts.
Front Injector Air Inlet
Air Shutter
Rear Injector Air Inlet
- Covered
Configuration for
Stove with Serial
#’s up to #5250
Allen Wrench
Burner
Air Shutter
Air Shutter
(LP Position)
Configuration for
Stove with Serial #’s
up to #5483
ST726
Configuration for Stoves with Serial
#’s Starting at #5484
Air Shutter
(LP Position)
Fig. 34 LP air shutter settings.
Left Burner Leg
Injector Orifices
ST353a
Fig. 35 Remove and replace injector orifices.
NOTE: Be sure burner leg remains at a 90° angle to
firebox base after conversion.
17. Replace burner. Slide the burner in at an angle
with left side lower than the right side. Slide the left
side onto the injectors, making sure the burner leg
remains at a 90° angle to the base. Lower the right
hand side down in to place. Make sure the burner is
as far left as possible and the injector shoulders are
inside the burner.
NOTE: It is very critical to keep the left burner leg,
which holds the injectors, at a 90° angel to the base.
(Fig. 35) This keeps the orifices aligned with the
tubes inside burner. Failure to do so could affect the
flame appearance and performance of the unit.
18. Place conversion label on valve.
19. Reinstall the right and left log bracket assembly.
20. Replace logs.
21. Replace glass and stove front.
22. Check manifold pressure.
Conversion is complete.
ST718
Configuration for Stoves with Serial
#’s Starting at 5251
Fig. 33 Natural gas air shutter setting.
30002008
17
Page 18
Dutchwest Natural Vent Gas Heater
Table 2. Injector Orifice Size Matrix
Conversion to Natural Gas Input (BTU/h) Air ShutterKit # Front Part # Rear Part # Minimum Maximum Setting
000-5021 #54 / .055” 20000130 #44 / .086” 30000334 19,000 28,000 Fully Closed
Conversion to LP Input (BTU/h) Air ShutterKit # Front Part # Rear Part # Minimum Maximum Setting
000-5022 #69 / .029” 30000513 #54 / .055” 20000130 21,500 28,000 3/8” Open
18
30002008
Page 19
Maintenance
D
UTCH
W
EST
D
UTCH
W
EST
Est. 197
4
Your Dutchwest Gas Heater will provide years of
service with minimal upkeep. The following procedures
will help ensure that your stove continues to function
properly.
Annual System Inspection
Have the entire heater and venting system inspected
annually by a qualified gas technician. Replace any
worn or broken parts.
Logset and Burner /
Cleaning and Inspection
Cleanliness is critical to the proper function of the
heater. The logset and burner must all be kept free of
dust and unobstructed by debris. Inspect these areas
before each use and clean as necessary.
1. Turn the burner OFF and let the heater cool com
pletely before cleaning.
2. Lift the Stove Front up and then swing the bottom
out to disengage it from the heater shell. (Fig. 36)
3. Carefully remove the glass and frame assembly
and place it out of the way on a flat, padded surface
such as a counter protected by a towel.
4. Carefully inspect the Logs for damage. Contact
your local dealer if any damage is evident. DO NOT
OPERATE THE HEATER WITH DAMAGED LOGS.
5. Use a soft bristled brush to sweep dust or debris
from the Logs, Pilot and Burner. Use care as the
logs are fragile and susceptible to damage.
6. Replace the glass panel and frame assembly.
7. Replace the Stove Front.
-
Dutchwest Natural Vent Gas Heater
CAUTION
TURN THE PILOT OFF BEFORE PAINTING.
ALLOW THE HEATER TO COOL COMPLETELY
BEFORE PAINTING.
Cleaning the Glass
WARNING: Let the glass cool completely before attempting to clean.
It will be necessary to clean the glass periodically. During start-up, condensation, which is normal, forms on
the inside of the glass and causes lint, dust and other
airborne particles to cling to the glass surface. Also,
initial paint curing may deposit a slight film on the glass.
It is therefore recommended that the glass be cleaned
two or three times with a non-ammonia household
cleaner and warm water (we recommend gas fireplace
glass cleaner). After that the glass should be cleaned
two or three times during each heating season depending on the circumstances present.
Clean glass after first two weeks of opera
tion.
Glass Replacement
Replace glass only with CFM Corporation approved
parts. Refer to Page 22 for Replacement Parts. Refer to
Figure 37 and previous instructions for removal of the
damaged glass frame.
-
Care of Cast Iron
An occasional dusting with a dry rag will help keep the
painted surfaces looking new. Use high-temperature
stove paints, available through your local dealer, to
touch-up areas as needed. Clean areas to be painted
with a wire brush and be sure to cover the logs, burner
and valve assembly, glass and frame assembly. Apply
the paint sparingly; two light coats of paint will give better results than a single heavy coat.
Clean porcelain enamel surfaces with a soft, damp
cloth. Do not use abrasive cleaning agents. If necessary, use only a cleaning agent formulated especially
for use on porcelain enamel surfaces.
30002008
ST771a
Fig. 36 Remove the Stove Front.
19
Page 20
Dutchwest Natural Vent Gas Heater
Inspect the Vent System Annually
Have the vent system inspected annually by a qualified technician. Shut off the main gas supply before
inspecting the system. Both the inner exhaust pipe and
the outer combustion supply pipe must be checked to
confirm that they are unblocked and in good condition.
Check the Gas Flame Regularly
ST582
Fig. 37 Release the latches to release the glass frame.
Gasket Replacement
The Dutchwest Gas Heater uses a ‘tadpole’ type gasket
to seal between the glass panel and the frame. In time,
this gasket can become brittle and compressed and
should be replaced. New gasket is available from your
dealer.
Shut off the gas supply and allow the stove to cool.
Wear safety goggles and a dust mask.
1. Remove the Front, Glass Frame and Glass Panel.
(Figs. 36, 37) Remove the old gasket. Use a razor
blade, with rounded corners, to separate the glass
and gasket from the frame, and to clean the glass of
any remaining cement or bits of gasket.
2. Determine the correct length of gasket by laying it
out around the edge of the glass. Allow an extra 1 2” (25-50 mm). Mark the spot to be cut. Use a utility
knife.
3. Starting on a long edge, remove about 6” of the pro
tective paper strip and apply the flat adhesive face
of the gasket around the outside-facing edge of the
panel. Continue around the panel, applying about 6”
at a time and being careful to not stretch the material. Do not overlap the gasket ends. (Fig. 38)
4. Apply a thin bead of high temperature silicone
rubber sealant along the inside corner of the glass
frame, all around the perimeter. Place the flat
gasketed side of the glass panel back into the steel
frame. Pinch the rounded inside-facing gasket material to bulk it up.
5. Replace the glass frame and front panel as previ
ously described.
Fig. 38 Wrap the gasket material around the outside edge of
the glass.
20
-
-
ST179
To ensure that the stove is operating properly, check
the flames periodically to confirm they match Figure 39.
The flames will be blue during the first 15-20 minutes of
operation, and will gradually turn to yellow.
Do not use your stove if the flame pattern differs from
that shown here. Contact your Dutchwest dealer or a
qualified technician for help.
Red Glow
Fig. 39 Correct flame pattern.
LG143
Stove Disassembly
If there is ever a need to remove the firebox assembly from the stove shell, support the firebox with solid
stands about 6” (152 mm) tall under the left and right
outer edges of the firebox base. Do not set the firebox
assembly directly on the floor; this can damage the
control valve and/or the gas lines from the valve to the
firebox.
Before removing the firebox from the shell, disconnect
the on/off switch wires from the valve. If the assembly
includes the optional fan, disconnect the fan rheostat.
If the installation includes a wall thermostat, disconnect
the thermostat leads from valve.
Disconnection and reconnection to the gas line should
only be done by a qualified gas service technician.
Upon reinstallation, the vent system must be sealed to
the firebox as shown in the installation section, Page 9.
Also be sure the logs are placed in the firebox correctly,
as shown on Page 11, Figures 21, 22.
30002008
Page 21
Ther
m
ocoupl
e
Safety Limit
Switch
Valve
FAN JUNCTION BO X
FA
N
POWER
CORD
Strain Relief
Chassis Ground
BL K
GRN
GRN
WHT
ON / OFF
Rheostat
Chassis
Ground
RHEOSTAT / SNAPSTAT
BOX
Snapstat
BLK
BL K
BLK
BLK
BL
K
WHT
MOTOR
SNAPSTAT
ON/OFF
RHEOSTAT
WHT
WHT
BLK
BLK
BLK
GRN
BLK
On/Off Switch
OFF
ON
Therm
opile
Black
Black
TP/TH
TP
TH
Thermostat
(Optional)
Therm
opile
Black
Black
TP/TH
TP
TH
Wiring
Optional Thermostat
Wiring
Dutchwest Natural Vent Gas Heater
Wiring Diagrams
ST124b
Fig. 40 On/off switch and optional thermostat circuit.
NOTE: IF ANY OF THE ORIGINAL WIRE, AS SUP-
PLIED WITH THE APPLIANCE, MUST BE REPLACED, IT MUST BE REPLACED WITH TYPE
SF-2, 200°C WIRE OR ITS EQUIVALENT.
Fig. 41 Safety Limit Switch wiring.
30002008
ST124c
ST153
Schematic Diagram
ST236
Fig. 42 Fan circuit.
ST665
21
Page 22
Dutchwest Natural Vent Gas Heater
1a
1b
1c
PILOT
ON
OFF
PILOT
ADJ
L
O
H
I
15a,b
16
17
18
21
20
28
25
26
27
30a,b
23a,b
31
32
34
35
37
39
38
1
2
3
6
7
5
8
9
10
11
12
13
14a,b
19
22a,b,c,d
24
29
4
33
CFM Corporation reserves the right to make changes in design, materials, specifications, prices and discontinue colors and products at any time,
without notice.
Dutchwest Natural Vent Gas Heater
Models 2467, 2468
Ref. Description Part Number
1. SDV30 Log Set Assembly 20003458
1a. Rear Log 20003459
1b. Right Log 20003460
1c. Left Log 20003461
2. Small Lava Rock Package 57897
3. Top, NV DW Gas 30002005
4. Grille, NV DW Gas 30002044
5. Front, DW Gas 30001928
6. Door, DW Gas 30001929
7. Leg, DW Gas 30001930
2008
22
30002008
Page 23
Dutchwest Natural Vent Gas Heater
Dutchwest Natural Vent Gas Heater (continued)
Models 2467, 2468
Ref. Description Part Number
8. End, Rt - DW Gas 30001927
9. End, Lt - DW Gas 30001926
10. Gasket, Glass Med. Knit - RDV40 1203702
11. Glass, DV25 1601691
12. Glass Frame Assembly SDV30 30000127
13. Manifold Tube Assembly - Double Bead 20003739
14a. Valve RN Honeywell VS8420E 2038 10001782
14b. Valve RP Honeywell VS9420E 2020 10001759
15a. Pilot Assembly 3Way N/DV Rn 0.199.706 10002264
15b. Pilot Assemlby 3Way RP 0.199.703 10002265
16. Thermocouple 24” 53373 7531137
17. Electrode Ignitor w/ cable SIT 24 10001297
18. Pilot Top Convertible 10002266
19. Thermopile 51827 7533113
20. Tubing Pilot w/Fitting SIT 10001296
21. Nut Electrode SIT #0.974.144 57886
22a. Orifice Hood #69 - 0.0292” (Front LP) 30000513
22b. Orifice Hood #54 (Front Natural) 20000130
22c. Orfice Hood #54 Rear LP 20000130
22d. Orfice Hood #44 Rear NG 30000334
23a. Orifice Pilot #62 NG Top Convertible 10002268
23b. Orifice Pilot #35 - LP Top Convertible 10002269
Conversion Kit, NG to LP - 2467 Kit #000-5022
Conversion Kit, LP to NG - 2468 Kit #000-5021
30002008
23
Page 24
Dutchwest Natural Vent Gas Heater
Optional Accessories Available
Fan Kits
FK26 Fan
The FK26 fan kit helps distribute heated air from within
the firebox out into the room.. The fan is controlled by a
snapstat that turns power on and off as the firebox temperature rises above and falls below a preset temperature. A rheostat provides for variable fan speeds.
Specifications
115 Volt / 60Hz / .75 amps
Maintenance
The fan itself does not require regular maintenance,
however, periodic cleaning of the fan and the surrounding area is required.
Installation
Refer to Page 8 for installation instructions.
Remote Controls
The remote control allows you to turn the heater on or
off from anywhere in the room. Refer to Page 21 for
wiring diagrams.
Model Functions Controlled
MRC1 ON/OFF
MRC2 ON/OFF and Temperature
MRC3 ON/OFF and Temperature control
with a digital display and a
programmable 24 hour clock
IMT Wall mounted thermostat control
Decorative Rings
4” brass or black rings are available to add a decorative
touch to the exposed stove pipe.
An outside air adapter, #5076, may be added to the
stove to bring fresh air for combustion directly from
outside the building into the stove.
24
30002008
Page 25
Dutchwest Natural Vent Gas Heater
30002008
25
Page 26
Dutchwest Natural Vent Gas Heater
26
30002008
Page 27
LIMITED LIFETIME WARRANTY
PRODUCT COVERED BY THIS WARRANTY
All Dutchwest gas stoves equipped with an Insta-Flame Ceramic Burner.
Dutchwest Natural Vent Gas Heater
BASIC WARRANTY
CFM Corporation Company (hereinafter referred to collectively as the
Company) warrants that your new Dutchwest Gas Fireplace/Stove is
free from manufacturing and material defects for a period of one year
from the date of purchase, subject to the following conditions and
limitations.
EXTENDED LIFETIME WARRANTY
The heat exchanger, where applicable, and combustion chamber of
every Dutchwest gas product is warranted for life against through wall
perforation. All appliances equipped with an Insta-Flame Ceramic
Burner have limited lifetime coverage on the ceramic burner plaque.
Warrantees are made to the original owner subject to proof of purchase
and the conditions and limitations listed on this Warranty Document
COMPONENT WARRANTY
CAST IRON: All external and internal cast iron parts are warranted for a
period of three years.
Note: On porcelain enamel finished external parts and accessories The
Company offers no Warranty on chipping of enamel surfaces. Inspect
all product prior to accepting it for any damage to the enamel.
The salt air environment of coastal areas or a high humidity environment
can be corrosive to the porcelain enamel finish. These conditions can
cause rusting of the cast iron beneath the porcelain enamel finish,
which will cause the finish to flake off.
Dye lot variations with replacement parts and/or accessories can occur
and are not covered by warranty.
GLASS DOORS: Glass doors are covered for a period of one year.
Glass doors are not warranted for breakage due to misuse or accident.
Glass doors are not covered for discoloration or burned in stains due to
environmental issues, or improper cleaning and maintenance.
BRASS PLATED PARTS AND ACCESSORIES: Brass parts should be
cleaned with Lemon oil only.
mix and masonry cleaners may corrode the brass finish. The Company
will not be responsible for, nor will it warrant any brass parts which are
damaged by external chemicals or down draft conditions.
GAS VALVES: Gas valves are covered for a period of one year
ELECTRONIC AND MECHANICAL COMPONENTS: Electronic and
mechanical components of the burner assembly are covered for one year.
All steel tube burners are warranted for one year.
ACCESSORIES: Unless otherwise noted all components and CFM
Corporation company supplied accessories are covered for a period of
one year.
CONDITIONS AND LIMITATIONS
• This new Dutchwest product must be installed by a competent,
authorized, service contractor. A licensed technician, as prescribed
by the local jurisdiction must perform any installation/service work.
It must be installed and operated at all times in accordance with the
Installation and Operating instructions furnished with the product. Any
alteration, willful abuse, accident, or misuse of the product shall nullify
this warranty.
• This warranty is non-transferable, and is made to the original owner,
provided that the purchase was made through an authorized supplier
of the Company.
• The customer must pay for any Authorized Dealer in-home travel fees
or service charges for in-home repair work. It is the dealers option
whether the repair work will be done in the customer’s home or in the
dealer’s shop.
• If upon inspection, the damage is found to be the fault of the manufacturer,
repairs will be authorized at no charge to the customer parts and/or
labor.
Brass cleaners cannot be used. Mortar
• Any part and/or component replaced under the provisions of this
warranty is covered for six months or the remainder of the original
warranty, whichever is longest.
• This warranty is limited to the repair of or replacement of part(s) found
to be defective in material or workmanship, provided that such part(s)
have been subjected to normal conditions of use and service, after
said defect is confirmed by the Company’s inspection.
• The company may, at its discretion, fully discharge all obligations
with respect to this warranty by refunding the wholesale price of the
defective part(s)
• Any installation, labor, construction, transportation, or other related
costs/expenses arising from defective part(s), repair, replacement,
or otherwise of same, will not be covered by this warranty, nor shall
the Company assume responsibility for same. Further, the Company
will not be responsible for any incidental, indirect, or consequential
damages except as provided by law.
• SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR
LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOUR
CIRCUMSTANCES. THIS WARRANTY GIVES YOU SPECIFIC
RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE.
• All other warranties-expressed or implied- with respect to the product,
its components and accessories, or any obligations/liabilities on the
part of the Company are hereby expressly excluded.
• The Company neither assumes, nor authorizes any third party to
assume on its behalf, any other liabilities with respect to the sale of
this CFM Corporation product
• The warranties as outlined within this document do not apply to
chimney components or other non CFM Corporation accessories used
in conjunction with the installation of this product..
• Damage to the unit while in transit is not covered by this warranty but
is subject to claim against the common carrier. Contact the dealer
from whom you purchased your fireplace/stove (do not operate the
appliance as this might negate the ability to process the claim with the
carrier).
• The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions such
as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by
mechanical systems such as furnaces, fans, clothes dryers, etc.
• This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated by
chlorine, fluorine, or other damaging chemicals.
b) The fireplace has been subjected to prolonged periods of dampness
or condensation
c) Any damages to the fireplace, combustion chamber, heat exchanger
or other components due to water, or weather damage, which is the
result of but not limited to, improper chimney/venting installation.
d) Any alteration, willful abuse, accident, or misuse of the product
has occurred.
IF WARRANTY SERVICE IS NEEDED…
1) Contact your supplier. Make sure you have your warranty,
your sales receipt, and the model/serial number of your CFM
Corporation product.
2) D O NO T ATTEMPT TO DO A N Y SERVIC E WO R K
YOURSELF.