Verizon SUBMIT A MOVE REQUEST Quick Start Guide

Quick Start Guide
How to
SUBMIT A MOVE REQUEST
This quick start guide explains how to raise a move request for all or selective circuits/telephone numbers under a billing account from one physical location to another.
a. Go to http://sso.verizonenterprise.com.
Submit Move/Add/Change/Disconnect Order from the Manage Account mega menu.
c. On the Create Request Select Request Type and
Account page, select the request type as I want to move
my service from the Select Request Type drop-down menu.
d. Enter the valid account number and click the Validate
button.
e. On successful validation of the entered account number,
click the PROCEED button.
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Note:
If you have clicked Yes option button, the add contact section appears and prompts you to enter the first and last name, mail address, country code, contact number, and extension of the contact whom you want to be notified. You can add a maximum of three contacts.
Note:
You will be prompted to enter the details of the service that you want to move. The field elements appear based on the selected service type.
Note:
If you have clicked Yes option button, a text area appears and prompts you to enter the referral message. The referral message may cost you and it will be charged to your account.
f. On the Move Request - Request Details page, click the
Yes option button, if you want other contacts to be notified about the request. <OR> Click the No option button.
g. Select the type of the service that you want to move from
the Select the type of service you are moving drop­down menu.
h. Enter the details of the new location in the Where are
you moving your Verizon services? section.
i. Select the date that you prefer for the move by clicking the
calendar icon present beside the What is your preferred timing? text box.
j. Click the Yes option button, if you want Verizon to play a
referral message. <OR> Click the No option button.
k. Enter any additional information or instruction that you
want to perform during the move request process.
l. Upload the document and enter the company's internal
reference number if applicable.
m. Click the Next button.
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