Verizon Samsung 4G LTE Network Extender SLS-BU103 User Manual

Verizon 4G LTE

Network Extender

User Guide

Network Systems

Document Version 1.3

June 2016

Samsung Electronics America

system, or transmitted, in any form or by any means whether, electronic, mechanical, or otherwise without the prior written permission of SAMSUNG Electronics Co., Ltd.

No warranty of accuracy is given concerning the contents of the information contained in this publication. To the extent permitted by law no liability (including liability to any person by reason of negligence) will be accepted by SAMSUNG Electronics Co., Ltd., its subsidiaries or employees for any direct or indirect loss or damage caused by omissions from or inaccuracies in this document.

SAMSUNG Electronics Co., Ltd. reserves the right to change details in this publication without notice.

This user guide should be read and used as a guideline for properly installing and/or operating the product.

This user guide may be changed for system improvement, standardization and other technical reasons without prior notice.

Updated user guides are available at:

https://systems.samsungwireless.com/

For questions on the user guides or their content, contact

NetSys Tech Writer@sta.samsung.com

WARNING! This product contains chemicals known to the State of California to

cause cancer and birth defects or other reproductive harm.

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG device, including but not limited to, accessories, parts, or software relating thereto (the “4G LTE Network Extender”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.

Open Source Software

Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:

http://opensource.samsung.com.

Verizon 4G LTE Network Extender User Guide v1.3 iii ©Samsung

Disclaimer of Warranties; Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

Modification of Software

SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.

USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.

Samsung Electronics America (SEA), Inc

Address: 85 Challenger Road Ridgefield, New Jersey 076 60

Phone: 1-800-SAMSUNG (726-7864) Phone: 1-888-987-HELP (4357)

Internet Address:

www.samsung.com

Do you have questions about your Samsung Mobile Device? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support

Verizon 4G LTE Network Extender User Guide v1.3 iv ©Samsung

Preface viii

Relevance ....................................................................................................................................... viii

Conventions in this Document ....................................................................................................... viii

Revision History .............................................................................................................................. viii

Organization of This Document ...................................................................................................... ix

Related Documentation .................................................................................................................. ix

Personal and Product Safety ........................................................................................................... ix

Chapter 1 Getting Started 1

Introduction ..................................................................................................................................... 1

Features ........................................................................................................................................... 2

System Requirements ...................................................................................................................... 3

Network Extender Basics ................................................................................................................. 4

Chapter 2 Network Extender Setup 5

Chapter 3 Network Extender Admin Website (Local) 10

Sign In ............................................................................................................................................. 11

Connected Devices Page ................................................................................................................ 13

Settings ........................................................................................................................................... 14

About .............................................................................................................................................. 17

Chapter 4 Configuring Your Device 21

External GPS Antenna .................................................................................................................... 22

Chapter 5 Troubleshooting 23

Power/Status Indicator Light is Not Turning On ............................................................................ 23

Network Extender has not acquired a GPS fix even after an hour ................................................. 23

Unable to Place Call Using Network Extender ............................................................................... 23

Power/Status LED Indicator is Blinking .......................................................................................... 24

Alarms ............................................................................................................................................ 24

Appendix Acronyms 28

Verizon 4G LTE Network Extender User Guide v1.3 v ©Samsung

Contents

List of Figures

Figure 1. Verizon Wireless 4G LTE Network Extender .................................................................................... 1

Figure 2. Box Contents .................................................................................................................................... 2

Figure 3. Optional Wall Mount Bracket (sold separately) ............................................................................... 2

Figure 4. Components - Front and Rear View ................................................................................................. 4

Figure 5. Network Extender Placement .......................................................................................................... 5

Figure 6. Connect the Ethernet Cable and Power ........................................................................................... 6

Figure 7. Network Extender Home Page ....................................................................................................... 10

Figure 8. Network Extender Login Pop-Up Window ..................................................................................... 11

Figure 9. Quick Reference Icons .................................................................................................................... 12

Figure 10. Network Extender Connected Devices Page .................................................................................. 13

Figure 11. Network Extender Network Settings Tab ....................................................................................... 14

Figure 12. Network Extender Advanced Settings Tab ..................................................................................... 15

Figure 13. Network Extender Change Password Tab ...................................................................................... 16

Figure 14. Network Extender Status & Alerts Tab .......................................................................................... 17

Figure 15. GPS Tab .......................................................................................................................................... 18

Figure 16. Performance Tab ............................................................................................................................ 19

Figure 17. Support Tab .................................................................................................................................... 20

Verizon 4G LTE Network Extender User Guide v1.3 vi ©Samsung

Contents

List of Tables

Table 1. Destination Ports ............................................................................................................................ 21

Table 2. Firewall Settings ............................................................................................................................. 21

Table 3. Alarms in the Network Extender Display ....................................................................................... 24

Table 4. Alarms in the Network Extender Admin Website (Local) ............................................................... 26

Verizon 4G LTE Network Extender User Guide v1.3 vii ©Samsung

Preface

Model

Release

Symbol

Description

Version

Date

Description

This user guide describes how to install the 4G LTE Network Extender and provides cable connection specifications.

Relevance

This user guide applies to the following products/software

SLS-BU103 1.0.0.20

Conventions in this Document

Samsung Networks product documentation uses the following conventions.

Symbols

Indicates a task. Indicates a shortcut or an alternative meth od. Provides additional information.

Provides information or instructions that you should follow to avoid service failure or damage to equipment.

Provides information or instructions that you should follow to avoid personal injury or fatality.

Provides antistatic precautions that you should observe.

Revision History

The following table lists all versions of this document.

1.0 11/10/2015 First version

1.1 6/15/2016 Second version

1.2 6/22/2016 Third version

1.3 6/24/2016 Fourth version

Verizon 4G LTE Network Extender User Guide v1.3 viii ©Samsung

Preface

Section

Title

Description

Organization of This Document

Chapter 1 Getting Started Provides an overview of the Network

Chapter 2 Device Setup Describes the procedures needed to

Chapter 3 Network Extender Admin

Website (Local)

Chapter 4 Configuring Your Device Provides detailed information

Chapter 5 Troubleshooting Provides information to trouble shoo t

Appendix A Acronyms List of terms.

Personal and Product Safety

FCC Radiation Exposure Statement

To ensure the safety of users, the FCC has established criteria for the amount of radio frequency energy various products may produce depending on their intended usage. This product has been tested and found to comply with the FCC’s exposure criteria.

Place your Network Extender at least 10 feet away from products that generate electromagnetic radiation (e.g., microwave oven).

The installation of the base unit should allow at least eight inches (20 centimeters)

between the base and persons to be in compliance with FCC RF exposure guidelines.

Chapter 1

Getting Started

Introduction

Congratulations on the purchase of your Verizon Wireless 4G LTE Network Extender. The 4G LTE Network Extender offers enhanced in-building 4G LTE wireless coverage of up to 7500 square feet circular coverage and capacity of up to 7 active users.

This user guide introduces you to Network Extender service and all the features of your new device.

Figure 1. Verizon Wireless 4G LTE Network Extender

Chapter 1 Getting Started

Features

The Network Extender provides the following features:

• This Network Extender is a simple to install device that provides enhanced in-

building wireless service without having to change your existing mobile phone.

• This Network Extender allows users to easily install and configure the system

by connecting to an existing broadband network.

• This Network Extender supports an embedded web server, which allows you

to customize your IP settings. For more information, see the Network Extender Admin Website (Local) chapter.

The Network Extender box contains:

• Network Extender

• GPS antenna cable

• Ethernet cable

• Power adaptor

• Quick Start Guide

• Product Safety and Warranty Manual

Figure 2. Box Contents

The following optional wall mount bracket is sold separately. Please contact your Verizon sales representative for details.

Figure 3. Optional Wall Mount Bracket (sold separately)

Chapter 1 Getting Started

System Requirements

• This device only supports Verizon Wireless 4G LTE mobile handsets with

Advanced Calling enabled as shown in “Making a Call on Your Network Extender” section.

• Internet Access: This Network Extender must be connected to an available

LAN port on a router or modem with always-on Internet access with minimum download speed of 10 Mbps and upload speed of 5 Mbps. Speeds of 20 Mbps download and 10 Mbps upload or higher are recommended.

• GPS signal: This Network Extender requires a continuous GPS signal from the

provided GPS antenna. For ini ti al GPS fix , fo u r stro ng GPS satellite signals must be available.

• Home satellite broadband access is not supported.

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