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FiOS 9100VM
User Manual
228 pgs17.58 Mb0

Verizon FiOS 9100VM User Manual

Verizon FiOS® Router Model 9100VM
User Guide
www.verizon.com/fios
Verizon FiOS Router (Model 9100VM)
User Guide
CONTENTS
PRODUCT DESCRIPTION ..................................................................................................................................5
1.
2. SAFETY INSTRUCTIONS...................................................................................................................................5
3. REGULATORY INFORMATION........................................................................................................................6
3.1 FCC Compliance Note...............................................................................................................................6
3.2 Canada Certification Notice.......................................................................................................................7
4. NETWORKING REQUIREMENTS .....................................................................................................................8
5. HARDWARE FEATURES....................................................................................................................................9
5.1 LED Indicators...........................................................................................................................................9
5.2 Cable Connectors and Switch Locations..................................................................................................10
5.3 Connector Descriptions............................................................................................................................11
6. INSTALLING THE HARDWARE......................................................................................................................12
6.1 Installation Requirements ........................................................................................................................12
6.2 Before you begin......................................................................................................................................12
6.3 Microfilters ..............................................................................................................................................12
6.4 Hardware Installations .............................................................................................................................13
7. ACCESSING THE ROUTER ..............................................................................................................................18
7.1 Logging on to the Router ......................................................................................................................... 18
8. CONFIGURING YOUR BROADBAND CONNECTION .................................................................................21
8.1 Confirming Your VDSL2 Connection..................................................................................................... 21
8.2 Connecting to the Internet........................................................................................................................21
8.3 Logging Out of the Router’s Web Pages .................................................................................................25
9. SETTING UP MACINTOSH OS X.....................................................................................................................26
9.1 Opening the System Preference Screen ................................................................................................... 26
9.2 Choosing the Network Preferences..........................................................................................................26
9.3 Creating a New Location ......................................................................................................................... 27
9.4 Naming the New Location.......................................................................................................................27
9.5 Selecting the Ethernet Configuration.......................................................................................................27
9.6 Checking the IP Connection ....................................................................................................................28
9.7 Accessing Your Router ............................................................................................................................29
10. BASIC CONFIGURATION ................................................................................................................................30
11. MAIN (HOME PAGE).........................................................................................................................................31
11.1 Gateway Status ........................................................................................................................................32
Verizon FiOS Router (Model 9100VM)
Quick Links..............................................................................................................................................32
11.2
User Guide
11.3 Network Connections...............................................................................................................................32
11.4 Start Surfing.............................................................................................................................................32
12. WIRELESS ..........................................................................................................................................................33
12.1 Wireless Status......................................................................................................................................... 33
12.2 Basic Security Settings ............................................................................................................................34
12.3 Advanced Security Settings ..................................................................................................................... 37
13. MY NETWORK...................................................................................................................................................57
13.1 Network Status......................................................................................................................................... 57
13.2 Network Connections...............................................................................................................................74
14. FIREWALL SETTINGS....................................................................................................................................110
14.1 General Firewall Security Settings.........................................................................................................110
14.2 Access Control.......................................................................................................................................111
14.3 Port Forwarding ..................................................................................................................................... 120
14.4 DMZ Host..............................................................................................................................................137
14.5 Port Triggering.......................................................................................................................................138
14.6 Remote Admin.......................................................................................................................................147
14.7 Static NAT .............................................................................................................................................148
14.8 Advanced Filtering.................................................................................................................................153
14.9 Security Log........................................................................................................................................... 156
14.10 Connections ...........................................................................................................................................158
15. PARENTAL CONTROLS .................................................................................................................................160
16. ADVANCED......................................................................................................................................................165
16.1 Diagnostics.............................................................................................................................................166
16.2 Restore Defaults..................................................................................................................................... 168
16.3 Reboot....................................................................................................................................................169
16.4 MAC Cloning ........................................................................................................................................170
16.5 ARP Table..............................................................................................................................................171
16.6 Users ......................................................................................................................................................173
16.7 Quality of Service .................................................................................................................................. 179
16.8 Remote Administration..........................................................................................................................190
16.9 DNS .......................................................................................................................................................191
16.10 Personal Domain (Dynamic DNS).........................................................................................................192
16.11 Network Objects ....................................................................................................................................194
Verizon FiOS Router (Model 9100VM)
Protocol..................................................................................................................................................197
16.12
User Guide
16.13 UPnP ......................................................................................................................................................210
16.14 System Settings...................................................................................................................................... 211
16.15 Configuration File..................................................................................................................................212
16.16 Date and Time Rules..............................................................................................................................213
16.17 Scheduler Rules .....................................................................................................................................213
16.18 Firmware Upgrade ................................................................................................................................. 214
16.19 Routing...................................................................................................................................................215
16.20 IGMP Configuration ..............................................................................................................................218
16.21 PPPoE Relay ..........................................................................................................................................221
16.22 IP Address Distribution..........................................................................................................................222
17. SYSTEM MONITORING..................................................................................................................................223
18. TECHNICAL SUPPORT INFORMATION......................................................................................................225
19. PRODUCT SPECIFICATIONS.........................................................................................................................225
20. SOFTWARE LICENSE AGREEMENT............................................................................................................226
21. PUBLICATION INFORMATION.....................................................................................................................228
Verizon FiOS Router (Model 9100VM)
1. PRODUCT DESCRIPTION
User Guide
The Verizon and is capable of data rates hundreds of times faster than a traditional analog modem. But unlike analog modems, the Verizon FiOS Router allows you to use the same phone line for simultaneous voice/fax communications and high-speed Internet access, eliminating the need for dedicated phone lines for voice and data needs. In addition, your Verizon FiOS Router supports a variety of networking interfaces such as Wireless 802.11b/g, VDSL2, COAX, and WAN Ethernet.
Hereafter, the Verizon
Key Features:
• Multimedia over Coax interface (MoCA)
• 4-Port 10/100 BaseT Ethernet LAN switch
• Integrated 802.11g Access Point
• Embedded Firewall
• IP Quality of Service
• IGMP Proxy Function
®
FiOS® Router provides reliable, high-speed, Internet access to your existing small office phone line
®
FiOS® Router will be referred to as the “Router,” or “Modem.”
2. SAFETY INSTRUCTIONS
• Never install any telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at
the network interface.
• Use caution when installing or modifying telephone lines.
WARNING
Risk of electric shock. Voltages up to 140 Vdc (with reference to ground) may be present on telecommunications circuits.
Verizon FiOS Router (Model 9100VM)
User Guide
3. REGULATORY INFORMATION
3.1 FCC Compliance Note
(FCC ID: CH89100VMXX-10)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to a different circuit from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
• This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
WARNING: While this device is in operation, a separation distance of at least 20 cm (8 inches) must be maintained between the radiating antenna and users exposed to the transmitter in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the device is not permitted. Doing so may result in the installed system exceeding RF exposure requirements. This device must not be co-located or operated in conjunction with any other antenna or radio transmitter. Installers and end users must follow the installation instructions provided in this guide.
Modifications made to the device, unless expressly approved, could void the users’ rights to operate the device.
PART 68 – COMPLIANCE REGISTRATION
This equipment is designated to connect to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. An FCC compliant telephone cord and modular plug is provided with the equipment. See the Installation Information section of this User Guide for details.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instruction for details.
If this terminal equipment (Model 9100VM) causes harm to the telephone network, the telephone company may request you to disconnect the equipment until the problem is resolved. The telephone company will notify you in advance if temporary discontinuance of service is required. If advance notification is not practical, the telephone company will notify you as soon as possible. You will be advised of your right to file a complaint with the FCC if you believe such action is necessary. If you experience trouble with this equipment (Model 9100VM), do not try to repair the equipment yourself. The equipment cannot be repaired in the field. Contact Verizon for instructions.
Verizon FiOS Router (Model 9100VM)
The telephone company may make changes to their facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make the modifications necessary to maintain uninterrupted service.
If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this equipment (Model 9100VM) does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment cannot be used on public coin phone service provided by the telephone company. Connection of this equipment to party line service is subject to state tariffs.
User Guide
3.2 Canada Certification Notice
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operations and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will operate to the user’s satisfaction.
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specification. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. The Ringer Equivalence Number (REN) is 0.0. The Ringer Equivalence Number that is assigned to each piece of terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local Telecommunication Company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Connection to a party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this equipment (Model 9100VM) does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
If you experience trouble with this equipment (Model 9100VM), do not try to repair the equipment yourself. The equipment cannot be repaired in the field and must be returned to the manufacturer. Repairs to certified equipment should be coordinated by a representative, and designated by the supplier. Contact Verizon for instructions.
The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal, metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.
CAUTION
Verizon FiOS Router (Model 9100VM)
4. NETWORKING REQUIREMENTS
The following system specifications are required for optimum performance of the Router.
Connection Type Minimum System Requirements
ETHERNET
(1,2,3,4, WAN)
WIRELESS
IEEE 802.11b/g
COAX
• Pentium
• Microsoft
or Linux installed
• 64 MB RAM (128 MB recommended)
• 10 MB of free hard drive space
• 10/100 Base-T Network Interface Card (NIC)
• Internet Explorer 5.5 or later or Netscape Navigator 7.x or later or
• Firefox 1.0.7 or later
• Computer Operating System CD-ROM on hand
• Pentium
• Microsoft
or Linux installed
• 64 MB RAM (128 MB recommended)
• 10 MB of free hard drive space
• 10/100 Base-T Network Interface Card (NIC)
• Internet Explorer 5.5 or later or Netscape Navigator 7.x or later or
• Firefox 1.0.7 or later
• Computer Operating System CD-ROM on hand
• Pentium
• Microsoft
Macintosh® OS X installed
• 64 MB RAM (128 MB recommended)
• 10 MB of free hard drive space
• Internet Explorer 5.5 or Netscape Navigator 7.x or later or
• Firefox 1.0.7 or later
• An available IEEE 802.11b/g PC adapter
• Computer Operating System CD-ROM on hand
® or equivalent class machines or higher
® Windows® (XP, 2000, ME, NT 4.0, 98 SE) Macintosh® OS X,
® or equivalent class machines or higher
® Windows® (XP, 2000, ME, NT 4.0, 98 SE) Macintosh® OS X,
® or equivalent class or higher machines
® Windows® (XP, 2000, ME, NT 4.0, 98 SE) or
User Guide
Verizon FiOS Router (Model 9100VM)
User Guide
5. HARDWARE FEATURES
5.1 LED Indicators
This section explains the front-panel and rear-panel LED states and descriptions. LEDs are used to verify the unit’s operation and status.
LED State Description
POWER
BROADBAND
INTERNET
WIRELESS
SETUP
(Ethernet LAN)
LED States and Descriptions
Verizon FiOS Router Front Panel LEDs
Solid Green Power is ON.
Flashing Green Router is performing POST.
Router failed POST (Power On Self Test) or Device Malfunction.
Solid Red
OFF Power is OFF.
Solid Green VDSL2 link established.
Flashing Green VDSL2 attempting to sync.
Solid Red Router failed to sync.
OFF Router power is OFF or no VDSL2 signal detected.
Solid Green
Flashing Green
Solid Amber
OFF
Solid Green Wireless link established.
Flashing Green
OFF
Solid Green Powered device is connected to the associated port. 1,2,3,4
Flashing Green 10/100 Base-T LAN activity is present (traffic in either direction).
Note: The Power LED should be red no longer than two seconds after the power on self test passes.
Internet link established. VDSL2 link is Up, and the Router has a WAN IP address from IPCP or DHCP; or a static IP is configured; or PPP negotiation has successfully completed (if used) and no traffic is detected. IP connection established and IP Traffic is passing through device (in either direction). Note: If the IP or PPP session is dropped due to an idle timeout, the light will remain solid green, if a VDSL2 connection is still present. If the session is dropped for any other reason, the light is turned OFF. The light will turn red when it attempts to reconnect and DHCP or PPP fails). Router has attempted and failed to establish IP connectivity (no DHCP response, no PPP response, PPP authentication failed, no IP address from IPCP, etc.). Router power is OFF; or Router is performing POST; or Router is in Bridge Mode; or Router has not attempted Internet connectivity.
Wireless LAN activity is present (traffic in either direction). IP connection established and IP traffic is passing through device (in either direction). Note: If the IP or PPP session is dropped due to an idle timeout, the light will remain solid green, if a VDSL2 connection is still present. If the session is dropped for any other reason, the light is turned OFF. The light will turn red when it attempts to reconnect and DHCP or PPP fails). Router power is OFF; no wireless link; or wireless Easy Config not active.
Verizon FiOS Router (Model 9100VM)
Router power is OFF, or no cable or no powered device is connected to the associated port.
Wireless LAN activity is present (traffic in either direction). IP connection established and IP traffic is passing through device (in either direction). Note: If the IP or PPP session is dropped due to an idle timeout, the light will remain solid green, if a VDSL2 connection is still present. If the session is dropped for any other reason, the light is turned OFF. The light will turn red when it attempts to reconnect and DHCP or PPP fails). Device attempted to become IP connected and failed (no DHCP response, no PPP response, PPP authentication failed, no IP address from IPCP, etc.).
Rear Panel LEDs
POST (Power On Self Test), Failure (not bootable) or Device Malfunction. Note: The Power LED should be red no longer than two seconds after the power on self test passes.
COAX
WIRELESS
POWER
Left Ethernet LED
Right Ethernet LED
OFF
Solid Green A physical connection has been established.
Flashing Green Activity is present on the Coax link.
OFF Router power is OFF.
Solid Green Wireless link established.
Flashing Green
Solid Red
OFF Router power is OFF or No wireless link.
Solid Green Router power is ON.
OFF Router power is OFF.
Solid Red
Solid Green 100 Mbps link established.
Flashing Green LAN activity at 100 Mbps (traffic in either direction).
OFF No 100 Mbps link.
Solid Green 10 Mbps link established.
Flashing Green LAN activity at 10 Mbps (traffic in either direction).
OFF No 10 Mbps link.
5.2 Cable Connectors and Switch Locations
• Reset push button
• Four LAN Ethernet connectors (RJ-45)
• WAN Ethernet connector (RJ-45)
• Power connector (12 VDC) barrel
• OFF/ON power switch
• VDSL2 connector (RJ-11)
• Wireless 802.11b/g SMA connector and antenna
User Guide
030-300239 Rev. A 10 March 2008
r
Verizon FiOS Router (Model 9100VM)
User Guide
Verizon FiOS Router - Rear View
Wireless Antenna
and Connector
COAX
Connector
Reset
Button
Ethernet LAN
Connectors
(1,2,3,4)
Ethernet WAN
Connecto
Power
Connector
Off/On Switch
VDSL2
Line
5.3 Connector Descriptions
The following chart displays the Router’s rear panel connector and switches.
SYMBOL NAME TYPE FUNCTION
<none>
12 VDC
Wireless
COAX F-type COAX connector
LAN 8-pin (RJ-45) modular jack
WAN 8-pin (RJ-45) modular jack
POWER Barrel connector
Wireless Antenna
and
SMA connector and antenna
Connector
Connects the Router to the in-home coaxial cabling. Compatible with the Multimedia over Coax Alliance (MoCA) 1.1 standard.
Connects the Router’s 10/100 Base-T Ethernet switch to a local computer, Hub, or other Ethernet-enabled device.
Connects the Router to a broadband modem or router via 10/100 Base-T Ethernet, enabling access to the Internet or Wide Area Network (WAN). Connects the Router’s DC 12V power connector to an AC wall jack. Use only the power supply provided with the Router kit.
Antenna for transmitting and receiving wireless signals for Wi-Fi (802.11b/g) connected devices.
<none>
POWER OFF/ON power switch Allows you to turn on or turn off the Router.
VDSL2 6-pin RJ-11 modular jack
030-300239 Rev. A 11 March 2008
Connects to a wall jack provisioned with VDSL2 service or to the VDSL2 jack of a POTS splitter.
Verizon FiOS Router (Model 9100VM)
User Guide
6. INSTALLING THE HARDWARE
This section explains the hardware installation procedures for connecting to your Router.
6.1 Before you begin
Make sure that your kit contains the following items:
• Verizon
• Power Supply
• RJ-45 Ethernet cable (straight-through) (yellow)
• RJ-45 Ethernet cable (straight-through) (white)
• Verizon CD-ROM containing User Guide in PDF format
• Wireless antenna
• Router Stand
®
FiOS Router
6.2 Installation Requirements
To install your Verizon FiOS Router, you will need the following:
• Active VDSL2 line
• Network Interface Card (NIC) installed in your PC
• 802.11 b/g wireless adapter (for wireless installation)
• COAX (for coax installation)
IMPORTANT: Please wait until you have received notification from Verizon that your VDSL2 line has been activated before installing your Router.
6.3 Microfilters
VDSL2 signals must be blocked from reaching each telephone, answering machine, fax machine, computer modem or any similar conventional device. Failure to do so may degrade telephone voice quality and VDSL2 performance. Install a microfilter if you desire to use the VDSL2-equipped line jack for telephone, answering machine, fax machine or other telephone device connections. Microfilter installation requires no tools or telephone rewiring. Just unplug the telephone device from the baseboard or wall mount and snap in a microfilter, next snap in the telephone device. You can purchase microfilters from your local electronics retailer, or contact the original provider of your VDSL2 equipment.
030-300239 Rev. A 12 March 2008
Verizon FiOS Router (Model 9100VM)
User Guide
6.4 Hardware Installations
The following instructions explain how to install your Router using 10/100 Base-T Ethernet, Wireless or WAN Ethernet connections. Before you begin, please read the following notes:
NOTE:
1. If your Ethernet card does not auto-negotiate, set it to half duplex. Refer to the Ethernet card manufacturer’s instructions for installing and configuring your Ethernet card.
2. If you are using Router in conjunction with an Ethernet Hub, Switch, or other VDSL2 device, refer to the manufacturer’s instructions for proper installation and configuration.
3. When using a Microfilter, confirm that the VDSL2 RJ-11 phone cable is connected to the VDSL2 port of the
DSL/HPN non-filtered jack.
4. It is recommended that you use a surge suppressor to protect equipment attached to the power supply. Use only
the power supply provided with your kit.
5. Additional Ethernet cables may be required depending on the installation method you are using. Ethernet cables
and filters can be purchased at your local computer hardware retailer.
6. The Router supports simultaneous use of 10/100 Base-T Ethernet, Wireless, and MoCA configurations. To use
this installation method, follow the instructions provided in sections 6.4.1 and 6.4.2, and 6.4.4.
The Router supports the following modes for WAN access, which are configurable through the Router’s Web pages: VDSL2, WAN Ethernet, and MoCA.
• VDSL2 allows you to use the Router’s VDSL2 port for WAN access. In this mode you should install the
Router according to the instructions in the following sections:
• Section 6.4.1, Connecting the Router via 10/100 Base-T Ethernet
• Section 6.4.2, Connecting the Router via Wireless
• WAN Ethernet allows you to use the Router as an Ethernet Gateway (for example, to connect to another
VDSL2 device that provides WAN access). In this mode you should install the Router according to the instructions in section 6.4.3, “Connecting the Router via WAN Ethernet.”
• MoCA allows you to connect the Router via a COAX interface such a set-top box. In this mode you should
install the Router according to the instructions in section 6.4.4, “Connecting the Router via COAX/Set-top Box.”
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Verizon FiOS Router (Model 9100VM)
User Guide
6.4.1 Connecting the Router via 10/100 Base-T Ethernet
To connect your Router using the 10/100-BaseT Ethernet connection, please follow the steps below:
1. Connect the power supply cord to the power connector marked 12 VDC on the rear panel of the Router. Plug
the other end of the power supply into an AC wall socket, and then power up the Router.
2. Connect the Ethernet cable (provided with your kit) from any one of the four Ethernet jacks marked Ethernet 1,
E2, E3, E4 on the rear panel of the Router to the Ethernet port on your computer. Repeat this step to connect up to three additional PCs to the Router.
NOTE: Use any of the four LAN Ethernet jacks on the Router’s rear panel; each jack serves as an Ethernet switch.
3. Connect the RJ-11 phone cable from the connector marked VDSL2 on the rear panel of the Router to the jack
provisioned with VDSL2 service on the wall.
IMPORTANT: If you use a microfilter, you must plug the RJ-11 phone cable from the Router into the VDSL2 port of the microfilter.
4. Check to see if the Router’s POWER LED is solid green. This indicates that the Router is powered on.
5. Check to see if the Router’s ETHERNET LED is solid green. Solid green indicates that the Ethernet
connection is functioning properly. Check the ETHERNET LED for each Ethernet jack to which you are connected at the rear of the Router.
6. Check to see if the Router’s BROADBAND LED is solid green. This means the VDSL2 connection is
functioning properly.
7. After you have logged in to you account and established an Internet connection, as explained later in section 9,
check to see if the Router’s INTERNET LED is solid green. Solid green indicates that the Internet link has been established. (Flashing green indicates the presence of IP traffic.)
Congratulations! You have completed the Ethernet hardware installation. Now proceed to section 7 to access the Router’s Web pages.
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Verizon FiOS Router (Model 9100VM)
User Guide
6.4.2 Connecting the Router via Wireless
IMPORTANT: If you are connecting to the Router via a wireless network adapter, the SSID must be the same for
both the Router and your PC’s wireless network adapter. The default SSID for the Router is the serial number of the unit (located below the bar code on the bottom of the modem and also on the shipping carton). The SSID is also provided in the Router’s Web pages, in the Wireless section. On your PC, locate and run the utility software provided with your PC’s wireless network adapter. Then, enter the Router’s SSID value (in order to communicate with the Router, the PC’s wireless network adapter must be configured with the SSID). Later, for privacy, you can change the SSID by following the procedures outlined in section 12.2, “Basic Security Settings.”
NOTE: Client PCs can use any Wireless 802.11b/g card to communicate with the Router. By default your Router is enabled for Wired Equivalent Privacy (WEP) security. Whenever, WEP is configured in the Router, the PC’s wireless card must use the same WEP security code type as the one provided in Router. The WEP security code is also located on a label on the bottom of the Router. Always check that your PC’s wireless adapter is configured properly for whichever network setting you use: WEP or WPA. You can configure the settings in the advanced properties of the PC’s wireless network adapter.
To network your Router to computers in your home or office using a wireless installation, follow the steps below:
1. Ensure that each PC on your wireless network has an 802.11b/g wireless network adapter installed.
2. Ensure that appropriate drivers for your wireless adapter have been installed on each PC.
3. Make sure the wireless antenna is screwed on to the connector on the rear of the modem and firmly locked into
place. Then, orient the antenna to appropriate position.
4. Connect the RJ-11 phone cable from the connector marked VDSL2 on the rear panel of Router to the telephone jack
provisioned with VDSL2 service on the wall.
IMPORTANT: If you use a microfilter, you must plug the RJ-11 phone cable from the Router into the VDSL2 port of the microfilter.
5. Connect the yellow Ethernet cable (provided with your kit) from any one of the four Ethernet jacks marked E1,
E2, E3, or E4 on the rear panel of the Router to the Ethernet port on your computer. Repeat this step to connect up to three additional PCs to the Router.
NOTE: Use any of the four LAN Ethernet jacks on the Router’s rear panel; each serves as an Ethernet switch.
6. Connect the power supply cord to the power connector marked 12 VDC on the rear panel of the Router. Plug the
other end of the power supply into an AC wall socket, and then power up the Router.
7. Check to see if the Router’s POWER LED is solid green. This indicates that Router is powered on.
8. Check to see if the Router’s BROADBAND LED is solid Green. This means the VDSL2 connection is
functioning properly.
9. Check to see if the ETHERNET LED is solid green. Solid green indicates that the Ethernet connection is
functioning properly. Check the ETHERNET LED for the Ethernet jack you are using on the Router.
10. Check to see if the Router’s WIRELESS LED is solid Green. This means that the Wireless interface is
functioning properly.
11. After you have logged on to your account and established an Internet connection, as explained later in section 8,
check to see if the Router’s INTERNET LED is solid green. Solid green indicates that an Internet link has been established. (Flashing green indicates the presence of IP traffic.)
Congratulations! You have completed the Wireless installation for the Router. Now proceed to section 7 to access Router’s Web pages.
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Verizon FiOS Router (Model 9100VM)
User Guide
6.4.3 Connecting the Router via WAN Ethernet
This section provides the installation instructions for connecting the Router via WAN Ethernet. The advantage to using the WAN Ethernet feature is that it allows you to connect multiple devices to your LAN beyond the number of physical ports provided by your Router. In this configuration, an Ethernet cable is used to connect the Router to a switch, gateway, or other VDSL2 device. Then, the other VDSL2 device makes the WAN connection to the Internet while still allowing you to use many of the networking features provided in the Router.
If you want to install your Router so that it connects to another VDSL2 device, follow the steps below:
1. Connect the attached VDSL2 device to the jack provisioned with VDSL2 on the wall, using the RJ-11 phone
cord that was provided with the kit. If you are using a microfilter at the wall jack, you must connect the RJ-11 VDSL2 phone cable from the VDSL2 port of the VDSL2 device to the VDSL2 port of the microfilter.
NOTE: The VDSL2 device to which you are connecting will function as your WAN interface to the Internet. Be sure you have connected the VDSL2 device appropriately. If needed, refer to the manufacturer’s instructions.
2. Connect the yellow Ethernet cable (provided with your kit) from the Ethernet jack marked WAN on the rear
panel of the Router to the Ethernet port on the attached VDSL2 device, and then turn on the power switch of the attached VDSL2 device (if it is not already on).
NOTE: Later, in Router’s Web pages, be sure to configure the Router’s WAN interface for “Ethernet” via the WAN VDSL2 Properties screen. When the Router’s WAN interface is configured for “Ethernet,” the Router’s
VDSL2 transceiver is not used to make the WAN connection. Instead the VDSL2 device to which the Router is connected will be your WAN interface to the Internet.
3. Connect an Ethernet cable from any one of the three Ethernet jacks marked E2, E3, or E4 on the rear panel of
the Router to the Ethernet port on your computer. Repeat this step to connect up to three additional PCs to the Router; each jack serves an Ethernet switch.
4. Connect the power supply cord to the power connector marked 12 VDC on the rear panel of the Router. Plug
the other end of the power supply into an AC wall socket, and then power up the Router.
5. Check to see if the Router’s POWER LED is solid green. This indicates that the Router is powered on.
6. Check to see if the ETHERNET LED is solid green. Solid green indicates that the Ethernet connection is
functioning properly. Check the ETHERNET LED for the Ethernet jack you are using on the Router.
7. After you have logged on to your account and established an Internet connection, as explained later in section 7,
check to see if the Router’s INTERNET LED is solid green. Solid green indicates that an Internet link has been established. (Flashing green indicates the presence of IP traffic.)
Congratulations! You have completed the WAN Ethernet installation for your Router. Now proceed to section 7 to access the Router’s Web pages.
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6.4.4 Connecting the Router via COAX/Set-top Box
To connect your Router using the COAX connection, please follow the steps below:
1. Make sure all your set-top box(es) are turned off.
2. Obtain a coax cable and connect one end into your high-speed wall outlet port. Connect the other end into your
set-top box.
3. Power up your set-top box.
4. Connect the power supply cord to the power connector marked 12 VDC on the rear panel of the Router. Plug
the other end of the power supply into an AC wall socket, and then power up the Router.
5. Connect the Ethernet cable (provided with your kit) from any one of the four Ethernet jacks marked Ethernet 1,
E2, E3, E4 on the rear panel of the Router to the Ethernet port on your computer. Repeat this step to connect up to three additional PCs to the Router.
NOTE: Use any of the four LAN Ethernet jacks on the Router’s rear panel; each jack serves as an Ethernet switch.
6. Connect a COAX cable from the connector marked COAX on the rear panel of the Router to a COAX
connector on the wall.
7. Check to see if the Router’s POWER LED is solid green. This indicates that the Router is powered on.
8. Check to see if the Router’s ETHERNET LED is solid green. Solid green indicates that the Ethernet
connection is functioning properly. Check the ETHERNET LED for each Ethernet jack to which you are connected at the rear of the Router.
9. Check to see if the Router’s MoCA LED is solid green. This means the MoCA connection is functioning
properly.
10. After you have logged in to you account and established an Internet connection, as explained later in section 9,
check to see if the Router’s INTERNET LED is solid green. Solid green indicates that the Internet link has been established. (Flashing green indicates the presence of IP traffic.)
Congratulations! You have completed the MoCA hardware installation. Now proceed to section 7 to access the Router’s Web pages.
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7. ACCESSING THE ROUTER
7.1 Logging on to the Router
This section explains the logon procedures for your Verizon FiOS Router. This procedure should be used any time you want to access or make changes to the Router’s configurable settings.
IMPORTANT: Your Router is capable of automatically sensing protocol type (DHCP or PPPoE). This process is designed to start after you have connected the Router. To access the Router, your PC must be configured for DHCP. Refer to your Windows help screen for information on configuring your computer for DHCP. At your PC, click Start, then click Help to access the Windows help screen.
To log on to the Router, start your Web browser, and then type the following IP address in the browser’s address bar:
http://192.168.1.1
After you type the IP address, press Enter on your keyboard. The following screen will display the message:
This is your first login to the Management Console. Use http://192.168.1.1 in order to access the Router’s Management Console. To conveniently access the Management Console, you can click Add to Favorites. You should make sure that cookies are enabled in the browser. To enable cookies, go to Tools->Internet Options­>Privacy->Advanced.
Click OK in the Welcome screen.
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Next, type the default user name (which is provided. Click OK to continue.
User Guide
admin) and the default password (which is password) in the fields
admin
assword
After you have entered “admin” and “password” in the preceding screen, the following screen will prompt you to enter a new password. Enter the new password in the fields provided. (If desired, you can use “admin” as the user name or change this value to the name of your choice.) Then click OK to continue.
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After you have logged on to your Router, the following screen will appear. This is the main page of your Router’s Web pages, also referred to in this document as the home page. You can access this page by clicking Main in the navigation menu located across the top of the Router’s Web pages. Details on this page will be explained in the following sections.
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8. CONFIGURING YOUR BROADBAND CONNECTION
To browse the Internet using your Router, you must confirm your VDSL2 connection and establish an Internet connection with Verizon. The procedures for configuring your Router’s connection settings are explained in this section.
8.1 Confirming Your VDSL2 Connection
IMPORTANT: You must have active VDSL2 service before the Router can synchronize with Verizon’s equipment.
To determine if the Router has established a VDSL2 link, at the Router’s front panel, check to see if the Router’s
BROADBAND LED is solid green. Solid green indicates that a VDSL2 connection is established. (The BROADBAND LED may flash while the connection is being established. Please wait a brief moment for the Router
to connect.
After confirming your VDSL2 connection, proceed to section 8.2 to configure your Router’s Internet connection settings.
8.2 Connecting to the Internet
After you have logged on to the Router, the following home page will appear. Use this page to determine the Router’s Internet connection status. If you do not have an Internet connection, the Internet Address field will display “Not Available.”
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To begin your connection setup, at the home page, go to the Quick Links section, and then click the Configure My Broadband Connection link.
The following Quick Setup screen will be displayed. At this screen, do the following:
1. From the Broadband Detect Default drop-down list, select Point-to-Point Protocol over Ethernet
(PPPoE).
2. Enter the login user name and login password in the fields provided. (These values are provided by Verizon)
3. Click Apply to save the settings.
Next, click the Click Here for Advanced Settings link to go to the WAN VDSL2 Properties screen.
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In the WAN PPPoE Properties screen, select Settings in the left submenu.
NOTE: To configure additonal WAN PPPoE properties, select Routing and PPP in the left submenu. If you change
any settings in these screens, click Apply to save the settings.
If you selected Settings in the left submenu, the following screen will appear. Do the following:
1. Select WAN from the Network drop-down list.
2. Select WAN VDSL2 from the Underlying Connection drop-down list
3. Click Apply to save the settings.
After you click Apply, the Status field will display Connected. Next, click Main in the left submenu to return to the home page.
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At the home page, view the Gateway Status panel. The message Go! Your gateway is ready for Internet access should now be displayed. In addition, the Internet Address field will display the WAN IP address of your Router. Congratulations! You are ready to browse the Internet. To quickly access your default Web page, click GO TO THE INTERNET NOW.
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8.3 Logging Out of the Router’s Web Pages
When you are ready to log out of the Router’s web pages, click the Logout link in any of the Web screens.
NOTE: If you want to close the Router’s Web page, simple click the “X” in the upper-right corner of the window.
Logging out or closing the window does not affect your Internet connection or your VDSL2 connection. However, you will need to log in again when you are ready to access the Router’s pages.
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9. SETTING UP MACINTOSH OS X
This section provides instructions on how to use Macintosh Operating System 10 with the Router. Follow the instructions in this section to create a new network configuration for Macintosh OS X.
NOTE: Macintosh computers must use the Router’s Ethernet installation. Refer to section 6, “Installing the Hardware,” for details.
9.1 Opening the System Preference Screen
After you have connected the Router to the Ethernet port of your Macintosh, the screen below will appear. Click the “Apple” icon in the upper-left corner of the screen and select System Preferences.
9.2 Choosing the Network Preferences
After selecting System Preferences from the previous screen, the following screen will appear. Click the Network icon.
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9.3 Creating a New Location
After clicking the Network icon, the Network screen will appear. Select New Location from the Location field.
9.4 Naming the New Location
After selecting New Location in the Network screen, the following screen will appear. In the field labeled Name your new location:, change the text from “Untitled” to “Westell.” Click OK.
9.5 Selecting the Ethernet Configuration
After clicking OK in the preceding screen, the Network screen will appear. The Network screen shows the settings for the newly created location. From the Configure field in the Network screen, select Built-in Ethernet. Click
Save to save the settings.
NOTE: Default settings for the Built-in Ethernet configuration are sufficient to operate the Router.
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9.6 Checking the IP Connection
To verify that the computer is communicating with the Router, follow the instructions below.
1. Go to the “Apple” icon in the upper-left corner of the screen and select System Preferences.
2. In the System Preferences screen, click the Network icon. The Network screen will appear.
3. In the Configure field in the Network screen, select Built-in Ethernet.
4. View the IP address field. An IP address that begins with 192.168.1 should appear.
NOTE: The Router’s DHCP server provides this IP address. If this IP address is not displayed, check the Router’s wiring connection to the PC. If necessary, refer to section 6, “Installing the Hardware,” for installation instructions.
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9.7 Accessing Your Router
In your Internet Explorer Web browser’s address bar, type http://192.168.1.1, and then press Enter on your keyboard.
http://192.168.1.1
The Login screen will appear. Please refer to the Login screen in section 7.1 of this User Guide for logon instructions.
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10. BASIC CONFIGURATION
IMPORTANT: The following sections assume that you have active VDSL2 and Internet service.
The Router allows you to make changes to the configurable features such as connection settings, routing configurations, and firewall settings. The following sections explain each feature and show you how to make changes to the Router’s settings. The navigation menu displayed at the top of each page allows you to navigate to the various configuration screens of your Router. Whenever you change settings in your Router, you must click
Apply to allow the changes to take effect in the Router.
NOTE:
1. If you need help, go to the Quick Links section in the home page and then click the Verizon Help link. Clicking
this link takes you to Verizon’s Online Help site where you can find additional information about your VDSL2 Router.
2. If you click OK or Apply in a screen and then experience a delay, you may need to refresh the screen; press the
Refresh button (where applicable) or press F5 on your keyboard.
3. If you want to logout of the Router’s Web page, click the logout link in the home page. Clicking this link does not
affect your Internet connection; it only closes the Router’s Web page. To log in, you will need to enter your username and password in the Login screen.
To configure the basic settings in your Router, follow the instructions provided in sections 11 through 15.
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