Verizon FamilyLocator 4.9 User Manual
Verizon Wireless Family Locator 4.9 User Guide
Contents
Let’s get started .................................................................................................................................................... 2
Sign up, then activate phones! ................................................................................................................. 2
Use the Activation Wizard ......................................................................................................................... 3
Set Up an Android™ Phone ....................................................................................................................... 4
Set Up a BlackBerry® Phone ...................................................................................................................... 6
Set Up a Feature Phone ............................................................................................................................. 8
Set Up an Older Phone ............................................................................................................................. 10
Protecting Your Family’s Privacy ............................................................................................................ 12
How to’s ............................................................................................................................................................... 13
On a Computer
Sign in to the Family Locator Web Site ................................................................................................. 13
Locate Family Member Phones on a Map ............................................................................................. 14
Create a Scheduled Location Update .................................................................................................... 15
Create an Arrival/Departure Update ...................................................................................................... 16
Search for Places of Interest Near a Phone ........................................................................................... 19
Send Directions to a Family Member Phone ........................................................................................ 20
Send a Text Message from Your Computer .......................................................................................... 21
Send a Location to VZ Navigator ............................................................................................................ 22
Set Family Preferences such as Privacy Controls, Login Permission, and More .............................. 23
Add a Contact ............................................................................................................................................ 24
View Location History .............................................................................................................................. 25
On Your Phone
Sign in to Family Locator on Your Phone .............................................................................................. 26
Locate Family Member Phones .............................................................................................................. 27
Search for Nearby Places of Interest ...................................................................................................... 28
Find Out More About the Family Locator Phone App ......................................................................... 29
Welcome to Family Locator!
Let’s get started...
It only takes two steps:
Follow these setup steps to take full
advantage of the many exciting features
included with Verizon Family Locator.
Soon you’ll be locating family member
phones and staying connected using the
latest in location technology.
1
On a computer
Sign up for service.
Activate phones.
2
On a computer
Family Locator is for
your whole family!
At Work or Home
Use a computer to locate family member
phones. There’s a web site for that. See
page 13.
On the Go
Use your phone to locate family member
phones. For Android™ users, there’s an app.
For everyone else, use your phone’s web
browser. See page 26.
Locate the Phones on Your Account.
With this version of Family Locator, you can
locate any cell phone on your family account,
BUT—you’ll get more refined results with a
fully compatible phone.* For the latest list of
fully compatible phones, visit:
www.vzw.com/familylocator.
*If you signed up for Family Locator before March 2012
and want to upgrade to the latest pricing plan and
features, go to your My Verizon account. First, cancel
existing Family Locator service, then follow the prompts
to add the new version.
Go to www.vzw.com/familylocator
and add a Family Locator subscription
to your account.
At a store
Sign up at your local retail store. To find
stores, go to www.vzw.com and select
Store Locator.
Or call Customer Service
Dial *611 from your cell phone
or call (800) 922-0204
Monday-Sunday 6am-11pm.
For more refined results, each family member
phone needs the app and must have location
services turned on.*
The activation wizard guides you through the steps
to set up family member phones quickly.
Use a web browser to sign in at
http://familylocator.vzw.com.
Accept Terms & Conditions, then:
Click Activate.
For activation details:
See page 3.
No Activate button? No worries.
You’re good to go!
Your family’s phones are already set up
and ready to locate.
*Not all phones are fully compatible with Family Locator. If you
have one of these phones, there is no software to install. Although
we can still locate the phone, you’ll get more refined results when
you choose a phone from our list of fully compatible phones:
www.vzw.com/familylocator.
Family Locator 4.9 User Guide 4/10/2012 Copyright © 2012 Verizon Wireless 2
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