This document and the information contained within are provided by Verizon1 subject to the limitations of
liability and other terms of its related service agreement(s) and without warranty of any kind. Further and
without limitation, Verizon and its affiliated companies disclaim all warranties, express or implied, including
without limitation, warranties of fitness for a particular purpose, against infringement, or merchantability. In
addition to and without limitation of any other limitation of liability of Verizon or its affiliated companies set
forth in an applicable tariff or elsewhere, in no event shall Verizon or its affiliated companies, or their agents
or suppliers, be liable under contract, warranty, tort, or any other legal theory, for any incidental,
consequential, punitive, special or indirect damages arising from or relating to this document or its
contents, even if advised of the possibility of such damages.
Confidentiality
This document and the information contained within represent proprietary information of Verizon or its
affiliated companies and suppliers. No use, reproduction or disclosure is permitted except as expressly
authorized in an applicable tariff of, or written agreement with, Verizon or its affiliated companies.
Trading Partner Information
Verizon bills customers for services provided by Verizon and other service providers on a monthly basis
(except as otherwise agreed). There is no connection between Verizon and other, non-affiliated service
providers.
Residential customer accounts should refer disputes or discrepancies to your business office/service
representative or consult the Rights and Responsibilities section of your local telephone book for
The Verizon names and logos and all other names, logos and slogans identifying Verizon's products and
services are trademarks and service marks or registered trademarks and service marks of Verizon
Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks
and service marks are the property of their respective owners
.
“Verizon” refers to the Verizon entities that provide the services to which the EDI and other billing-related
9.2 Auditing the Detail Section ................................ ............................................................ 214
9.2.1 8.2.1 Balancing the SLN Segment Amount ............................................................ 214
9.2.2 Balancing the IT1 Segment Amount ...................................................................... 215
9.2.3 Balancing the TDS Segment Amount .................................................................... 215
9.3 Auditing the Summary Section ....................................................................................... 216
9.3.1 Balancing to the Total Transaction Amount “TT” Segment Amount ............................ 216
9.3.2 Balancing to the Service Provider Net Adjustment................................................... 217
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1. Introduction
1.1 Overview
Verizon provides Electronic Data Interchange (EDI) and Electronic Funds Transfer capabilities for
telephone billing invoices. Verizon uses the Consolidated Services Invoice/Statement, 811 Transaction Set
as developed by ASC (Accredited Standards Committee) X12 with the assistance of the Alliance for
Telecommunications Industry Solutions (ATIS)-sponsored Ordering and Billing Forum (OBF) EDI
Telecommunications Billing (ETB) which was formerly called TCIF.
Verizon is a member of OBF. This customer guide adheres wherever possible to the EDI Guidelines as set
forth by that organization. However, it may be necessary to deviate from those guidelines in order to
present specific charges. Verizon will continue to work with the EDI Telecommunications Billing (ETB)
committee to provide an industry-consistent version of the 811 Transaction Set.
1.2 Purpose of Guide
This document, the Verizon EDI Billing Implementation Guide, provides an overview of Verizon’ EDI billing
processes. It serves as a “guide” in assisting trading partners with implementation and operation of the 811
Telephone Billing Transaction Set with Verizon.
The EDI 811 is available at no additional charge to customers. The EDI 811 files are delivered as an
electronic transmission. The official copy of the invoice remains the paper invoice and/or the PDF version
available to you via the Verizon Enterprise Center
The purpose of this guide is to provide trading partners with a standardized definition of the information
Verizon provides on the 811 Telephone Bill.
It is intended to serve as a means of achieving consistency in implementation as well as in documenting
the EDI capabilities of Verizon's telephone billing systems. This EDI Billing Implementation Guide is specific
to Verizon use of the 811 Transaction Set and provides information about the structure and values
associated with a Verizon bills.
Verizon has many billing systems. We provide one EDI 811 format/structure for these bills. However,
each of the billing systems have their own peculiarities that cause the data content within the Verizon
standard EDI 811 structure to vary. Because of the uniqueness or each billing system, Verizon identifies
the originating billing system via the sender DUNS number and via a REF~06 in position 050 of the header.
This guide should be used in conjunction with the ASC X12 Version 4 Release 1 standards and the
OBF/ETB EDI Guidelines - Telecommunications Billing Issue 9, Revision 4. Use both the ASC X12 and the
OBF/ETB as a reference for general questions about the 811 Transaction Set.A comprehensive list of
segments, data elements, and element values used by Verizon is provided in Appendix A of this guide.
NOTE: Normal and customary updates to OBF/ETB Section 10.4 Telecommunications Additional Code
Lists, are done (completed) quarterly. Verizon can implement value additions or changes immediately after
approval (publication or issuance). Trading Partners need to be familiar with these quarterly updates and
be prepared to accept the changes.
1.3 Scope and Applicability
Verizon has produced this EDI Billing Implementation Guide for use by their EDI trading partners and is
responsible for its content. This guide contains the information necessary for EDI implementation related to
billing of telecommunication services with Verizon.
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1.4 Document Contact Information
Comments or questions about this guide as well as technical questions about the EDI interface, EDI
transmissions or Electronic Funds Transfer may be sent in an email to EDI-Implementation@verizon.com.
OBF/ETB EDI Guidelines - Telecommunications Billing Issue 9, Revision 4 may be obtained by calling the
Alliance for Telecommunications Industry Solutions (ATIS) at 202-628-6380 and are available on the
Internet within the Electronic Telephone Billing home page at http://www.atis.org.
ASC X12 forms and documents may be obtained from Data Interchange Standards Association, Inc.
(DISA) by calling (703) 970-4480 or through the home page at http://www.disa.org.
1.5 Implementation Considerations
When a customer is ready to receive telephone billing transaction sets, Verizon will discuss a pilot program
plan and develop a schedule for test transmissions. This is necessary to maintain system integrity and
avoid any misunderstandings when implementing telephone billing. The pilot program will allow Verizon to
test in-house system capability to meet the customer's telephone billing requirements, our EDI translation
placement of the standards information and the negotiated method of transmission. Our trading partners
will be able to test their method of transmission, their translation interface and their in-house system's
ability to handle the telephone billing information. This guide will help clarify the data presentation by
identifying where the telephone billing information will be placed in the 811 transaction set so that trading
partners are able to prepare for the testing and implementation.
1.6 Modes of Operation
Verizon is prepared to begin telephone billing pilot programs with trading partners using the 811 transaction
set as described in this customer guide. A pilot program sets time frames for testing in a parallel mode until
our trading partners verify the EDI transmission and the ability of their systems to process the telephone
bill. A parallel mode means that hard copy paper bills are sent in the normal production mode while EDI
test transmissions are received. Once a consistent processing environment has been attained, Verizon will
set up an implementation date for a cutover to a production mode.
1.7 Recovery Procedures
Verizon endeavors to provide an accurate and responsive EDI environment but occasionally errors may
occur or data maybe lost or destroyed. Each trading partner should be prepared for and capable of
reproducing any electronic transmission and/or providing backup paper documents within a reasonable
time in order to fulfill business requirements.
Requests for assistance with EDI or the eFTP data communications application may also be addressed to
Verizon Enterprise Center Support by calling toll free: 1-800-569-8799 or sending an email to vec-
support@verizon.com.
Your Verizon account team, Sales or Service representative, remains your resource for resolution or
obtaining appropriate resources.
Verizon requires a 997 Functional Acknowledgment for each telephone billing transmission, as indicated in
the ISA segment (ISA14) of the EDI transmission envelope. This is our standard operating procedure,
which helps to track transmissions and verify receipt.
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1.8 How to use the EDI Billing Implementation Guide
Verizon’s EDI Billing Implementation Guide is divided into several sections.
Section 1, Introduction, gives an overview of Verizon perspective, addresses some business issues and
provides a description of this guide.
Section 2, Telephone Billing Overview explains the formats and types of Verizon telephone bills and
provides the structure of the 811.
Section 3, Transaction Set Conventions contains the envelope requirements and control structure, the
811 transaction set which includes the segment listings and all of the data segments and data elements
used by Verizon.
Section 4, Understanding Hierarchical Levels contains the structure and outlines the dependencies of
hierarchical levels of telephone billing information provided in the Detail Area of the 811 transaction set.
Section 4 provides a hierarchical level chart for the nine billing levels and the information found on each
level.
Section 5, Heading Section provides a table of segments depicting the structure of the heading section of
the 811. After the structure table a sample mapping for the heading section is displayed with an
explanation of each segment.
Section 6, Detail Section provides a sample mapping and explanation of each segment for the respective
Hierarchical Levels/services. Section 6 contains three sub-sections:
6.1 High-Level (HL1 through HL4): Provides a table of segments depicting the structure of the 811
detail portion for Hierarchical Levels 1 - 4.
6.2 Detail-Level (HL5 through HL9: Provides an overview of Hierarchical Levels 5 - 7 and sample
mapping and explanation for specific services depicting the use of hierarchical levels 5 - 9.
6.3 Summary/Consolidated Billing: Provides a table of segments depicting the structure of the
Summary/Consolidated billing 811. After the structure table a sample mapping is displayed and is
followed with an explanation of each segment.
Section 7, Summary Area provides a table of segments depicting the structure of the summary section of
the 811. After the structure table a sample mapping for the summary section is displayed and is followed
with an explanation of each segment.
Section 8, Auditing the 811 Transaction Set explains the “summing rules” and how to balance supporting
detail charges to the appropriate summary level charge.
Appendix A, Detailed Segment and Data Element provides definitions and usage rules.
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Trading
Partners
Remittance
Information
Financial Institutions
Telephone Bill (811)
Remittance Information
Payment Order/Remittance Information (820)
Verizon Telephone Billing
Information Flowchart
EFT
Trading
Partner
Verizon
Functional Acknowledgment (997)
Verizon
2. Telecommunications Billing Overview
2.1 Verizon’s Business Model
The business model diagram below shows the transaction flow between Verizon and their trading partners
(TP) for telecommunications billing information.
A telecommunications bill, 811 transaction set, is initiated by Verizon and sent to the trading
partner.
The trading partner receives the 811 transaction set, verifies the transmission's syntax and control
structure information and sends a functional acknowledgment (997) to Verizon.
Trading partner processes the 811 transaction set, verifies the information and approves for
payment. A payment order/remittance advice (820) may begenerated and sent to the trading
partner’s bank.
Thetrading partner’s bank renders payment to Verizon's bank by Electronic Funds Transfer (EFT)
and forwards the remittance advice to Verizon.
Alternate methods of payment include:
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Payment order may be sent to the trading partner's bank and the remittance advice may be
transmitted to Verizon Accounts Receivable.
Paper check may be sent directly to Verizon with paper remittance advice.
Online payment through a variety of options may be managed through the Verizon Customer
Center portal.
2.2 Verizon Bill Presentation
Verizon provides one implementation for the 811 transaction set across the entire national footprint.
However, the data presented in the 811 transaction set can vary by the different billing systems. It is
important to be aware of these various systems. For example, to identify billed products some billing
systems use USOCs, others Product Elements, POEs, and others ISOCs (similar to USOCs). Verizon also
uses ANSI X12 Special Charge or Alliance Codes in the EDI 811 to assist with categorization of charges. A
complete list of codes is available from the X12 Standards Guide. While Verizon is in the process of
collapsing the number of billing systems used, the different supported billing systems today are:
CABS - Carrier Access Billing.
CBSS - Local Exchange Carrier (LEC) billing for former GTE footprint (AZ, CA, FL, ID, IL, IN, KY,
MI, MO, NC, NJ, NV, NY, OH, OR, PA, SC, TX, VA, VC, WA and WI).
CRIS - Local Exchange Carrier (LEC) billing for Connecticut, Delaware, Maine, Massachusetts,
New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont.
expressTRAK - Local Exchange Carrier (LEC) billing for District of Columbia, Maryland, Virginia
and West Virginia.
GCS – the GCS billing system is composed of following billing subsystems:
o Service Type is presented in the NM1 loop at HL3.
o Circuit ID is included in the Service Type and presented in NM1 loop at
HL3. There is only one circuit per location.
GCS (Cycle 5) - Managed Services
oService Type is presented in the NM1 loop at HL3.
GCS F&E (Cycle 8) - International Frame Relay
oService Type is presented in the NM1 loop at HL3.
GCS GIS (Cycle 9) - Global Inbound Service - US
oCalls Details are not currently available on the VB811: IT1 SV~0500
will not contain details
GIS EMEA (Cycle 10) - Global Inbound Service - Europe
oCalls Details are not currently available on the VB811: IT1 SV~0500
will not contain details
GIS ASIA PAC (Cycle 11) - Global Inbound Service - Asia
oCalls Details are not currently available on the VB811: IT1 SV~0500
will not contain details
ASIA PAC VOIP (Cycle 15 & 16) - Direct Voice - Asia
oCalls Details are not currently available on the VB811: IT1 SV~0500
will not contain details
GCS (Cycle 30) - International Private Line
o The circuit termination locations is presented in the NM1 loop at HL3.
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Global Voice VPN (GVV) (Cycle 32) - International Global Voice VPN billing
system. (Global Outbound Service)
GCS Mega (Cycle 36) - Frame Relay
Global Managed Mobility (Cycle 40) - Global Managed Mobility
ICI Credit Notes - Credit notes issued against previous invoices. Certain countries require that
adjustments to a previous invoice be issued as a separate document.
ICI Credit Notes are only issued against Prime Biller (REF*06*MU) or Prime Biller Next
Gen (REF*06*PO).
ICI Debit Notes - Debit notes issued against previous invoices. Certain countries require that
adjustments to a previous invoice be issued as a separate document.
ICI Debit Notes are only issued against Prime Biller (REF*06*MU) or Prime Biller Next Gen
(REF*06*PO).
IX Plus - Voice and integrated Billing including local, internet dial, audio conferencing, integrated
frame relay, and integrated private line, etc.
Mega Voice - Conferencing (audio and net) billing.
Millennium - International audio and video conferencing.
NBBE - Billing for Verizon Long Distance.
NCBS (IBRS) - Integrated Billing & Reporting Solution, formerly known in former MCI as Vnet®, is
a strategic billing platform that bills a wide range of integrated services including long distance, toll
free, local, switch digital services (domestic and international), Internet dial with voice, conferencing
(audio, video, net and document) private line, data services, security services and
web/collation/managed hosting, etc.
NCBS (Vision) - Voice billing that includes long distance, local, switched digital services,
conferencing, etc.
Prime Biller – International Billing
Notes:
1. Currently, the VB811 only processes Prime Biller standalone accounts. In a future
release we plan to add Prime Biller Parent / Child accounts.
2. ICI Credit Notes & ICI Debit Notes can be issued against Prime Biller accounts.
Customers that have Prime Biller accounts need to be prepared to receive VB811s
for ICI Credit Notes & ICI Debit Notes. Please ensure your communications and
translator is setup to for ICI Credit Notes & ICI Debit GS02s.
Prime Biller Next Gen – US and International Billing
Notes:
1. Currently, the VB811 only processes Prime Biller standalone accounts. In a future
release we plan to add Prime Biller Parent / Child accounts.
2. ICI Credit Notes & ICI Debit Notes can be issued against Prime Biller Next Gen accounts.
Customers that have Prime Biller Next Gen accounts need to be prepared to receive
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VB811s for ICI Credit Notes & ICI Debit Notes. Please ensure your communications and
translator is setup to for ICI Credit Notes & ICI Debit GS02s.
Prime Biller Extended Edition (PBEE) (formerly SingleView – Networx)
SSB - Customer Premise Equipment billing.
Vision V5 - Billing for Verizon Online, FiOS TV and FiOS Digital Voice
Types of Bills Provided: Billing accounts are provided in one of two arrangements (this is controled
by the billing system).
Stand-Alone Account Billing - This billing arrangement produces one bill per account number.
Consolidated Billing Account - This billing arrangement consolidates several single accounts
under one CBA (master) account number and produces one Summary Master bill and supporting
component bills. The CBA is the bill invoice and each single account is presented as a memo
invoice. Examples are shown in the section “Consolidated 811”. Bill invoice versus memo invoice
is further explained in Appendix A of this document under BIG07.
2.3 Formats of Bills Provided
Billing accounts are provided in one of four (4) formats:
2.3.1 Summary-Level Format
Includes the EDI 811 Heading Section, Summary Section, and Detail Section HL 1 (Service
Provider) through HL 4 (Group). These levels provide the information needed to pay the bill. For
each service provider, total charge amount and a summary of charges by service type are
presented. Supporting details for Levels 5 - 9 are not furnished with Summary Format. For
summary billing arrangement, this format includes only the master-account and does NOT include
the sub-accounts.
2.3.2 High-Level Format
Includes the EDI 811 Heading Section, Summary Section, and Detail Section HL 1 (Service
Provider) through HL 4 (Group). These levels provide the information needed to pay the bill. For
each service provider, total charge amount and a summary of charges by service type are
presented. Supporting details for Levels 5 - 9 are not furnished with Summary Format. For
summary billing arrangement, this format includes the master-account and sub-accounts.
2.3.3 Summarized Detail-Level Format
Includes the EDI 811 Heading Section, Summary Section, and Detail Section HL 1 (Service
Provider) through HL 8 (Charge Detail). A summarization of charges is provided when details are
not available. For summary billing arrangement, this format includes the master-account and subaccounts.
2.3.3.1 Summarized Detail-Level Format – Call Details
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For call details, we create the HL8-level VB811 by sorting and summarizing the TCDs into SLNs at
HL8. To do this we use the following SI pairs from the TCDs (and then show these same SI pairs
on the SLN we create):
SI Pair used in Detail-Level Format
BA Band
CE Cellular Air Time Package Code
CT Common Segment Hops
CZ Cellular Usage Indicator
DS Discount Planned Code
MC Message or Rate Class
MT Message Type
P0 Pricing Plan Type Indicator
R2 Call Routing Termination Code
RJ Rate Zone for Taxing (Switch / Taxing Geo code)
RP Rate Period Code
RS Rate Schedule
RY Local / Toll Indicator
SD Settlement Code
SF Service Feature -- Advanced Card Feature Codes:
SS Service Sub-category Code
TE Transmission Speed
TT Transmission Type
ZC Service Method || Entry Code
ZD Call Termination
ZE Access Code for Conferencing.
ZF Operator Assisted Code
If the call originates or terminates outside the US, we include the origination country in a SI Pair OL
in the SLN loop and the termination country in the SI Pair TL in the SLN loop. The origination
and/or termination country is used in the sorting and summarizing of the calls at HL8-level.
2.3.3.1 Summarized Detail-Level Format – Conference Call
For conferencing, we create the HL8-level VB811 by sorting and summarizing the conference caller
charges by conference call. Note: we only summarize the SV*0500 usage.
2.3.4 Full Detail-Level Format
Includes the EDI 811 Heading Section, Summary Section, and Detail Section HL 1 (Service
Provider) through HL 8 (Charge Detail) and/or HL 9 (Line Detail). A summarization of charges is
provided when details are not available. For summary billing arrangement, this format includes the
master-account and sub-accounts.
2.4 Structure of the 811
The 811 transaction set is divided into three tables that are the basic structure of most EDI transaction set
standards. The three tables are:
Table 1, Heading Section provides information about the billing provider and the customer billed, the
account billed, the nature and type of bill rendered. The Heading Section also contains billing terms and
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conditions and tax information applicable to the entire bill. There are no billing amounts in the Heading
Section.
Table 2, Detail Section provides details of charges that appear on the current month's bill. These charges
may include; monthly services, additions and changes (OC&C), optional calling plans, volume discount
plans, long distance, other usage, taxes, surcharges and special allowances. The detail section is divided
into 9 hierarchical levels.
Level 1 - Service Provider level, contains information about the actual company rendering the
services. Since Verizon provides billing services for other carriers, it is common for one bill and/or
account to have multiple service providers.
Level 2 - Billing Arrangement level, references information on the individual component bills (subaccounts) to the Master.
Level 3 - Sub-billing Arrangement level, is used to provide the location/account (Node ID)
information.
Level 4 - Group level, contains summary charges for services billed.
Level 5 - Category level, is used to group details together by circuit number, Switch Board number
and/or Centrex number.
.
Level 6 - Sub-category level, is used to group details together by circuit component number,
Customer Reference Number, Vendor Order Number, Service Number and/or BAC.
. Level 7 - Type level, is used to group details together by WTN, earning number, billing number, call
card, conference or other sort breaks.
Level 8 - Charge Detail level, contains supporting details for charges at the Group level.
Level 9 - Line Detail level, contains supporting usage and charge detail for charges at either Level
4 or Level 8.
NOTE: Verizon’ use of the hierarchical levels is explained in the Detail Section, Section 7 of this
document.
Table 3, Summary Section, summarizes the amount billed. The summary section contains total current
charges, payments, adjustments, previous billed amount and net amount due after payments and
adjustments. There are key amounts contained in the summary section that can be used for validation.
Section 8 of this document provides the ‘summing rules’.
2.5 Use of the 820
The 820 transaction set, Payment Order/Remittance Advice, is used to provide authorization for payment
and detailed information about the payment. As previously mentioned, there are several methods of
handling the payment process. Verizon encourages the use of the 820 transaction set and provides
complete remittance information in REF02 where REF01 is ‘AP’. As explained previously in the Business
Model section, Verizon does not receive 820s directly. Verizon uses the Financial EDI model where the
820 goes to the Verizon customer’s bank.
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2.6 Information to Have When Contacting Verizon
Traditionally when a customer has questions about their bill, they contact a Verizon representative for
assistance. The representative needs the billing date, billing account number, and the nature of the
question in order to be of assistance. The required information is provided in the 811 Transaction Set.
The following data elements are required for billing inquiry:
Bill Date BIG Segment – BIG01
Invoice Number BIG Segment – BIG02
Billing Account Number REF Segment – REF02 when REF01 = ‘11’
REF Segment – REF02 when REF01 = ‘12’
REF Segment – REF02 when REF01 = ‘14’
Billing System REF Segment – REF02 when REF01 = ‘06’
Corp ID REF Segment – REF02 when REF01 = ‘U1’
2.7 Data Element Separator, Segment Terminator and Component
Element Separator
When displaying mapping examples in this guide, the tilde (~) is used as the data element separator, the
vertical line (|) is used as the segment terminator and the low line (__) is used as the component element
separator. Verizon 811 transaction set production files may use different data element separator and
segment terminator values. These values can be negotiated with each trading partner. The “at” symbol
(@) cannot be used as an EDI separator because Verizon uses the character in email address fields.
2.8 ASC x12 Extended Character Set
The VB811 uses the ASC x12 Extended Character Set. The ASC x12 standard supports the
following Special characters under the Extended Character Set:
Authorization Info Qualifier
00 (No authorization info present)
ISA02
I02
Authorization Info
10 spaces
3. Envelope Control Structure
Each EDI interchange must occur in a predefined sequence in order to ensure the information can be read
and understood. The envelope control structure used to transmit a group of EDI transaction sets is
comprised of the Interchange Control Header (ISA), Interchange Control Trailer (IEA), Functional Group
Header (GS), and Functional Group Trailer (GE) as follows:
ISA Interchange Control Header (starts electronic interchange)
GS Functional Group Header (starts group of related transaction sets) STTransaction Set Header (starts a transaction set)
Telephone Bill Invoices (811) Transaction Set Segments
SE Transaction Set Trailer (ends a transaction set)
GE Functional Group Trailer (ends group of related transaction sets) IEAInterchange Control Trailer (ends electronic interchange)
3.1 Interchange Envelope
The Interchange Envelope identifies the start and the end of an EDI transmission. It also identifies the
sender and receiver of the interchange and provides control information. The Interchange Envelope
consists of an Interchange Control Header (ISA) and an Interchange Control Trailer (IEA).
Interchange Control Header
The ISA Interchange Control Header is the first segment of an EDI transmission. It is used to start and
identify an interchange of one or more functional groups and interchange-related control segments. The
information provided by Verizon in the ISA segment follows.
ISA Example:
ISA~~00~~00~~01~107212169ESG~01~1234567890123~990401~2331~U~00401~000000018~0
~P~_||
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ISA03
I03
Security Info Qualifier
00 (No security info present)
ISA04
I04
Security Information
10 spaces
ISA05
I05
Interchange ID Qualifier
01 (DUNS)
ISA06
I06
Interchange Sender ID
107212169ESG (Verizon expressTRAK or NBBE)
ISA07
I05
Interchange ID Qualifier
01 (DUNS)
ISA08
I07
Interchange Receiver ID
ISA09
I08
Interchange Submit Date (YYMMDD)
ISA10
I09
Interchange Submit Time (HHMM)
ISA11
I10
Interchange Control Stds ID
U (U.S. EDI Community of X12)
ISA12
I11
Interchange Ctrl Version No
00401 (ANSI Version 4, Release 1)
ISA13
I12
Interchange Control Number
ISA14
I13
Acknowledgment Requested
0 (No Acknowledgment Requested)
ISA15
I14
Test/Production Indicator
T (Test Data ) or P (Production Data)
ISA16
I15
Sub Element Separator
_
Element ID
Data Element
Element Name
IEA01
I16
Number of Included Functional Groups
IEA02
I12
Interchange Control Number (as in ISA13)
Interchange Control Trailer:
The IEA Interchange Control Trailer is the last segment of an EDI transmission. It is used to end and
identify an interchange of one or more functional groups and interchange-related control segments. The
information provided by Verizon in the IEA segment follows.
IEA Example: IEA~1~000000018|
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Segment ID
Segment Description
GS
Functional Group Header
GE
Functional Group Trailer
Element ID
Data Element
Element Name / Actual Value(s)
GS01
479
Functional Identifier Code
CI (Consolidated Invoice)
GS02
I42
Application Sender’s CodeETRAK-V1 (Verizon expressTRAK or NBBE)
GS03
I24
Application Receiver’s Code (same as in ISA08)
GS04
029
Functional Group Date (CCYYMMDD)
GS05
030
Functional Group Time (HHMM)
GS06
028
Functional Group Control Number
GS07
455
Responsible Agency Code
X = Accredited Standards Committee X12
GS08
480
Version/Release = 004010
Element ID
Data Element
Element Name / Actual Value(s)
GE01
097
Total Number of Transaction Sets
GE02
028
Functional Group Control Number (as in GS06)
3.2 Functional Group Envelope
All 811 transaction sets provided will be enveloped within a functional group. The purpose of the functional
group is to indicate the beginning of a functional group and to provide control information. The functional
group consists of a Functional Group Header (GS Segment) and a Functional Group Trailer (GE Segment).
Functional Group Header:
The Functional Group Header is the first segment of an 811 transaction set. It is used to indicate the start
and identification of one or more 811 transaction sets. The information provided by Verizon in the
The Functional Group Header is the last segment of an 811 transaction set. It is used to indicate the end
and identification of one or more 811 transaction sets. The information provided by Verizon in the
GE segment follows.
GE Example: GS~2~152|
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Conventions
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Element ID
Data Element
Element Name / Actual Value(s)
ST01
143
Transaction Set ID Code
811 = Consolidated Service Invoice/Statement
ST02
329
Transaction Set Control Number
(The value in ST02 must match the value in
SE02 of the transaction set trailer.)
Element ID
Data Element
Element Name / Actual Value(s)
SE01
096
Number of included segments
SE02
329
Transaction Set Control Number
(The value in SE02 must match the value in
ST02 of the transaction set header.)
3.3 Transaction Set Envelope
Transaction Set Header:
The Transaction Set Header is used to indicate the start of and identify a transaction set and assigns a
control number. The information provided in the ST segment follows.
ST Example: ST~811~0204|
Transaction Set Trailer:
The Transaction Set Trailer is used to indicate the end of a transaction set, to provide the count of the
transmitted segments which include the beginning (ST) and ending (SE) segments and to provide the
Assigned control number. The information provided in the SE segment follows.
SE Example: SE~45~0204|
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EDI Billing
Version 004010
Implementation Guide
Understanding Hierarchical Levels (HL)
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4. Understanding Hierarchical Levels (HL)
The hierarchical levels used by Verizon and other members of the telecommunications industry reflect the
needs of the service providers in responding to the billing requests of their trading partners.
The hierarchical levels are dependent on billing data. For further information reference Ordering and Billing
Forum (OBF) EDI Telecommunications Billing (ETB) (formerly TCIF) EDI Guidelines - Telecommunications
Billing Issue 9, Revision 4.
The hierarchical structure contains a parent/child relationship, which establishes the levels of billing data.
For example, the bill data is organized by Service/Billing Provider (HL 1), within service provider by Group
charge (HL 4) and within each Group by Charge Detail (HL 8). In this example, the Service/Billing Provider
is the parent to each Group and each Group is a parent to each of its Charge Detail items. Information
provided at a parent level applies to all children associated with that parent.
The following provides a description of the nine hierarchical levels used in the 811 transaction set. In the
following descriptions the HL numeric value represents the Hierarchical Level Code (HL03) of the HL
segment.
At least one occurrence of HL 1 is required for each 811. Within the HL 1 one occurrence of the NM1 loop is required. The NM1
is used to designate the company providing the billing and/or services. The ITA loop, when used at this level, depicts speci al
charges, surcharges, credits and allowances that apply to this Service/Billing provider.
HL 2 and HL 3 are optional and allow for the flexible segregation of charges under billing
arrangements. This segregation is achieved through the use of the LX loop by using LX/SI segments.
If needed the QTY/SI segments may also be used. The ITA loop, when used at this level, depicts
special charges, surcharges, allowances and credits which apply to this Billing Arrangement/Sub-Billing
Arrangement Level.
Hierarchical Level 4 (HL 4) - Group
At least one occurrence of HL 4 is required for each Service/Billing Provider (HL 1). At HL 4 only the
IT1 loop is valid. It is used to display the Group charges for the services billed. When this hierarchical
level has no children (HL04 value of '0') multiple IT1 loops may appear within the HL 4 structure. When
there are children (HL04 value of '1') only one IT1 loop can be presented within the hierarchical level.
Number, Vendor Order Number, Service Number and/or BAC.)
Hierarchical Level 7 (HL 7) – Type (Earning Number, WTN, Conference ID, BTN, call card,
conference or other sort breaks)
HL 5, 6, and 7 are optional. They are similar to HL 2 and HL 3 in that they provide further flexibility in
segregating charges. If HL 6 and/or HL 7 are present, there may or may not be an associated HL 5 or
HL 6. The LX, NM1 and ITA loops can be used to provide a breakdown of charges displayed at HL 4.
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EDI Billing
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Implementation Guide
Understanding Hierarchical Levels (HL)
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Hierarchical Level 8 (HL 8) - Charge Detail
HL 8 is optional. When used, it will provide a breakdown of HL 4 charges. The SLN loop, which can
be used only at HL 8, provides the sub line item detail. When HL 8 has no children (HL04 value of '0')
multiple SLN loops may appear within this hierarchical level. When there are children (HL04 value of
'1') only one SLN loop can be presented within the hierarchical level.
Hierarchical Level 9 (HL 9) - Line Detail
HL 9 is optional. The TCD and USD loops, which can be used only at HL 9, will provide usage details
associated with toll calls, optional call plans, etc.
Section 7.2.5 of the OBF/ETB /EDI Guideline for the 811 has a diagram of the possible relationships of the
Hierarchical levels within the 811 Transaction Set. Each of the services describe later in this
documentation illustrates the structure and dependencies of the hierarchical levels of the telephone billing
information provided in the Detail Section of the 811 transaction set.
In order to understand the 811 transaction set, it is necessary to understand the use of the hierarchical
level segments as they reflect the 811 structure. The hierarchical levels provide a parent/child relationship
that organizes the invoice into billing levels (parent) that have sub-levels (child) providing detailed
information about the billing level.
The parent/child relationship is established between levels of billing data using data elements in the HL
segment and are represented as:
HL~ ID Number~ Parent ID Number~ Level Code~ Child Code|
HL01 (ID Number) is a unique number assigned by the provider to identify a particular data
segment within the hierarchical structure.
HL02 (Parent ID Number) is the HL01 value of the parent HL loop.
HL03 (Level Code) identifies the hierarchical level of 1 - 9.
HL04 (Child Code) indicates if there are additional child (supporting detail) HL segments
associated with the hierarchical level. HL04 is a requirement. The value of ‘1’ indicates that the
hierarchical level has children/supporting detail. The value of ‘0’ indicates that the hierarchical level
has no children/supporting detail.
o For example, if billing is organized by service provider and the service provider detail is
organized by charge type at the group level, the service provider is the Parent HL. The
charge type at the group level becomes the Child HL to the service provider level Parent
HL.
Examples illustrating use of the HL segment in the 811:
oHL~1~0~1~1| This is the initial HL segment. HL02 is not provided at this level because
the information does not have a parent HL loop. HL03 signifies HL 1, Service Provider
level. HL04 value of ‘1’ indicates that there is supporting detail.
oHL~2~1~4~0| HL02 indicates that this information supports and is related to HL number 1.
HL03 signifies HL 4, Group Level. HL04 value of ‘0’ indicates that there is no supporting
detail.
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EDI Billing
Version 004010
Implementation Guide
Understanding Hierarchical Levels (HL)
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Additional examples and further information regarding the use of the HL segment in the 811 can be
found in the ASC X12 Version 4 Release 1 standards and the (OBF/ETB) (formerly TCIF) EDI
Guidelines - Telecommunications Billing Issue 9, Revision 4. Use both the ASC X12 and the OBF/ETB
as a reference for general questions about the 811 Transaction Set.
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EDI Billing
Version 004010
Implementation Guide
Heading Section
20
HL9
HL8
HL9
HL9
HL8
HL9
HL9
HL8
HL9
HL8
HL9
HL8
HL8
HL9
HL9
HL8
HL9
HL9
HL8
HL9
HL9
HL8
HL9
Header Section
Account Invoice
Bill Payer Invoice
HL7
Earning Number / WTN / BTN
HL7
Earning Number / WTN / BTN
HL7
Earning Number / WTN / BTN
HL7
Earning Number / WTN / BTN
Conf erence ID / Calling Card
HL8
HL8
HL8
HL8
HL8
HL8
HL8
HL9
HL6
Circuit Component #
BAC, SO, VN, CR
HL6
Circuit Component #
BAC, SO, VN CR
HL4
SV*2050
HL4
Service Rendered
HL4
Service Rendered
HL2
Sub-Accounts
HL3
Location/Account (NODE)
HL1
Service Provider
HL5
Circuit #
Switch Board #, Centrex #
HL9
HL3
Location/Account (NODE)
HL4
SV*2050
5. Verizon’s Use of the EDI 811 Hierarchical Levels (HL)
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EDI Billing
Version 004010
Implementation Guide
Detail Section
SV*0200: Monthly Service Charge
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Segment
ID
Position
Segment Description
Loop
Max
Use
O/M
ST
010
Transaction Set Header
N/A
1
M
BIG
020
Beginning Segment for Invoice
N/A
1
M
NTE
030
Note
N/A
100
O
CUR
040
Currency
N/A
1
O
REF
050
Reference Numbers
N/A
>1
M
ITD
070
Terms of Sale/Deferred Terms
N/A
1
M
DTM
080
Date/Time, From/Thru Dates
N/A
>1
O
TXI
090
Tax Information
N/A
>1
O
N1
100
Name Payor/Payee
N1
2
M
N2
110
Additional Name Information
N1
2
O
N3
120
Address Payor/Payee
N1
2
O
N4
130
Geographic Location
N1
1
O
REF
140
Reference Numbers
N1
1
O
PER
150
Administrative Communications
Contact
N1
3
O
6. Heading Section of the EDI 811
The purpose of the Heading Section of the 811 is to provide information about the bill rendered, the recipient of the
bill (Verizon trading partner) and the provider of the bill (Verizon).
The format for this section provides a table of segments depicting the structure of the portion of the 811 being
explained. After the structure table, a sample mapping for the respective area of the 811 is displayed. The example
does not include all the Segments and Codes that could be used in any 811 Transaction Set. Please refer to
Appendix A for a full list of Segments and Codes that can be used. The sample mapping reflects telephone billing
data for a single expressTRAK account.
A comprehensive list of segments, data elements, and element values used by Verizon is provided in
Appendix A of this guide.
Structure of the Heading Section:
SAMPLE MAPPING OF THE HEADING SECTION:
ST~811~0001|
BIG~20061006~00001604911720061006~~~~~DI|
NTE~GEN~A LATE PAYMENT CHARGE OF 1.5 APPLIES TO ANY|
NTE~GEN~PORTION OF THE BILL NOT PAID BEFORE THE NEXT MONTH'S BILL.|
REF~ZZ~EBID|
REF~11~3042733576267|
REF~12~000016049117~3042733576267|
REF~U1~01234567|
REF~AP~00001604911743|
REF~RE~VERIZON RELEASE NUMBER|
REF~06~04|
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EDI Billing
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Implementation Guide
Detail Section
SV*0200: Monthly Service Charge
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Element ID
Data Element
Element Names / Values
ST01
143
Transaction Set ID Code = 811
ST02
329
Transaction Set Control Number
Element ID
Data Element
Element Names / Values
BIG01
373
Invoice Date = Bill Date = CCYYMMDD
BIG02
076
Invoice Number = Billing Account Number
and Invoice Date
BIG07
640
Transaction Type Code
DI = Debit Invoice
Element ID
Data Element
Element Names / Values
NTE01
363
Note Reference Code
GEN = Entire transaction set
NTE02
352
Description
A late payment charge of 1.5 applies to any portion of the
bill not paid before the next month's bill.
ST (Transaction Set Header) Sample: ST~811~000000001|
BIG (Beginning Segment for Invoice) Sample: BIG~20061006~00001604911720061006~~~~~DI|
NTE (Note/Special Instruction) Sample:
NTE~GEN~A LATE PAYMENT CHARGE OF 1.5 APPLIES TO ANY|
NTE~GEN~PORTION OF THE BILL NOT PAID BEFORE THE NEXT MONTH'S BILL.|
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EDI Billing
Version 004010
Implementation Guide
Detail Section
SV*0200: Monthly Service Charge
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Element ID
Data Element
Element Names / Values
REF01
128
Reference Identification Qualifier
ZZ = Verizon Electronic Billing ID (EBID)
RE= Verizon Internal Release Number
11 = Old Account Number Legacy System
12 = Billing Account Number
U1 = Regional Account Number
- Customer Number (Corp ID)
AP = Accounts Receivable Number
06 = System Number
REF02
127
Reference Number
EBID = Verizon Internal Electronic Billing ID
Verizon Release Number = Verizon Internal Release
#3042733576267 = Old Account Number Legacy
000016049117 = Billing Account Number
01234567 = Customer Number (Corp ID)
00001604911743 = Accounts Receivable Number
04 = expressTRAK
Element ID
Data Element
Element Names / Values
ITD01
336
Terms Type Code
03 = Fixed Date
ITD02
333
Terms Basis Date Code
3 = Invoice Date
ITD06
446
Payment Due Date = CCYYMMDD
Element ID
Data Element
Element Names / Values
DTM01
374
Date / Time Qualifier
186 = Invoice Period Start
187 = Invoice Period End
N1 (Payee Name and Duns Number Sample): N1~PE~VERIZON|
N3 (Payee Address): N3~PO BOX 28007|
N4 (Payee City, State, Zip+4): N4~ LEHIGH VALLEY~PA~ 180028007|
REF (Reference Numbers) Sample: REF~IS~025|
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EDI Billing
Version 004010
Implementation Guide
Detail Section
SV*0200: Monthly Service Charge
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Segment
ID
Position
Segment Description
Loop
Max
Use
O/M
HL
010
Hierarchical Level
HL1
1
M
LX
020
Sequentially Assigned Number
LX
1
O
PID
040
Product/Item Description
LX
30
O
AMT
060
Monetary Amount
LX
>1
O
NM1
110
Service Provider Name
NM1
1
O
N2
120
Additional Name Information
NM1
2
O
N3
130
Address Information
NM1
2
O
N4
140
Geographical Information
NM1
1
O
REF
150
Reference Identifier
NM1
2
O
PER
160
Contact Telephone Numbers
NM1
>1
O
TXI
170
Tax Information
NM1
>1
O
ITA
180
Allowance, Charge or Service
ITA
>1
O
DTM
190
Date/Time Reference
ITA
1
O
TXI
200
Tax Information
ITA
>1
O
7. Detail Section of the EDI 811
The purpose of the Detail Section of the 811 is to provide information about services and charges that are being
billed. The activity included in the 811 is generally dated from the previous invoice period, as specified in the DTM
segments of the heading. Examples of activity that may be included in the detail section are Monthly Service,
Additions and Changes (OC&C), Optional Calling Plans, Discount Plans, Itemized Calls, Taxes, Surcharges, and
Late Payment Charges.
At least one Service Provider Level (HL1) is required for each 811 and at least one Group Level (HL4) for each HL1.
The Service Provider Level (HL1) groups the billing information by service provider and by the associated charges,
which are presented by type of charge in HL4. Consolidated accounts have a Billing Arrangement Level (HL2) and a
Group Level (HL4) to present charges by component account.
The format for this section provides a table of segments depicting the structure of the portion of the 811 being
explained. After the structure table a sample mapping for the respective area of the 811 is displayed.
A comprehensive list of segments, data elements, and element values used by Verizon is provided in
Appendix A of this guide.
7.1 High-Level (HL1 through HL4) Examples:
Hierarchical Levels 1 through 4 are only included in the “Summary-Level format”, “High-Level Format” and “DetailLevel format”. The high levels contain information up to summarized service type charges (HL4).
7.1.1 HL1 – Service Provider
The Service Provider Level (HL1) gives information about the company rendering billing and/or services. There
may be several Service Providers in one bill since Verizon provides billing services for multiple carriers.
HL~1~0~1~1|
LX~1|
AMT~SC~283.12|
NM1~SJ~2~Verizon~~~~~42~0698|
PER~BI~~TE~18002225555|
PER~OC~~TE~18002226666|
TXI~FD~16.6~~~~~~A|
ITA~C~TI~~06~~~752~~~~~~~SUR~~A|
ITA~C~TI~~06~~~350~~~~~~~LPC~~A|
ITA~N~TI~~15~121287-00~~99999996~~~~~~TOTAL AMONT COMMITED TO ON CONTRACT~ZZZ~~O|
DTM~276~20040115~~~RD8~20040115-20080115|
ITA~N~TI~~15~121287-00~~16673046~~~~~~TOTAL AMOUNT CONTRIBUTED TO THE COMMITMENT FOR
THE LIFE OF THE CONTRACT~ZZZ~~O|
DTM~276~20040115~~~RD8~20040115-20080115|
ITA~N~TI~~15~121287-00~~7188345~~~~~~AMOUNT CONTRIBUTED IN: 200602 BY: X35~ZZZ~~O|
ITA~N~TI~~15~121287-00~~9484701~~~~~~AMOUNT CONTRIBUTED IN: 200604 BY: X35~ZZZ~~O|