Verizon Delphi Connect User Manual

User Guide

Delphi Connect

Welcome .................................................................................................................................................................10

Is My Vehicle Compatible? ...............................................................................................................................11

Package Contents ..............................................................................................................................................12

Equipment Overview ..........................................................................................................................................12

System Requirements .......................................................................................................................................13

Installation Requirements ...............................................................................................................................13

First-Time Setup Using Smartphone App ..................................................................................................14

Find Your Vehicle’s OBD Connector Port ....................................................................................................19

Need help ﬁnding your vehicle’s OBD Connector Port? ........................................................................19

Install Your Module .............................................................................................................................................21

Initiate Module Setup ........................................................................................................................................22

Verify Module Setup ..........................................................................................................................................23

First-Time Setup Using Delphi Connect Website ....................................................................................25

Launch Your Internet Browser ........................................................................................................................25

Sign In to Your Delphi Account .......................................................................................................................25

Find Your Vehicle’s OBD Connector Port ....................................................................................................28

Need help ﬁnding your vehicle’s OBD Connector port? ........................................................................29

Install Your Module .............................................................................................................................................32

Verify Module Setup ..........................................................................................................................................35

Reconnect Your Module ....................................................................................................................................36

Install Your Module .............................................................................................................................................36

Initiate Module Setup ........................................................................................................................................37

Verify Module Setup ..........................................................................................................................................38

Application & Service Features .....................................................................................................................39

Using the Android App ......................................................................................................................................39

Forgot Username or Password .............................................................................................................39

Navigating Around .....................................................................................................................................43

Refreshing Your Vehicle Data ................................................................................................................ 45

Selecting Your Vehicle .............................................................................................................................. 46

Dashboard ....................................................................................................................................................47

Location .........................................................................................................................................................50

Table Of Contents

Map View .......................................................................................................................................................51

Geo-Fences ..................................................................................................................................................52

Live Tracking ................................................................................................................................................53

Find My Car ..................................................................................................................................................54

Navigate to Vehicle ...................................................................................................................................55

Programmable Odometer .......................................................................................................................56

Managing Geo-Fences ..............................................................................................................................58

Create a Geo-Fence Using the Map .....................................................................................................58

Create a Geo-Fence by Searching for an Address or Business Name ....................................64

Edit an Existing Geo-Fence ....................................................................................................................72

Delete an Existing Geo-Fence ...............................................................................................................77

Enable or Disable a Geo-Fence .............................................................................................................80

Live Tracking ................................................................................................................................................84

Alerts ..............................................................................................................................................................87

Clearing Alerts ............................................................................................................................................89

Health .............................................................................................................................................................91

Performing a Diagnostic Code Scan on Your Vehicle ....................................................................92

Clearing Diagnostic Codes .....................................................................................................................93

Recent Trips .................................................................................................................................................96

Key Fob Pairing ...........................................................................................................................................99

Key Fob Pairing Without VIN..................................................................................................................103

Pair Smartphone Bluetooth® to Module ............................................................................................106

Remove the Bluetooth Connection to Your Module .....................................................................112

Settings .........................................................................................................................................................118

Account Settings........................................................................................................................................119

User Settings ...............................................................................................................................................120

Account Email Address ...........................................................................................................................120

Add Account Email Address ...................................................................................................................120

Edit or Delete Account Email Address ...............................................................................................121

Change Username ......................................................................................................................................123

Change Password .......................................................................................................................................125

Module Management ................................................................................................................................127

View Modules Associated with Your Account .................................................................................127

Add a Module to Your Account ..............................................................................................................128

Remove a Module from Your Account ................................................................................................132

Vehicle Settings ..........................................................................................................................................135

Review Your Vehicle Information .........................................................................................................135

Edit Your Vehicle Information ...............................................................................................................137

Conﬁguring Alerts .....................................................................................................................................141

Conﬁguring the Geo-Fence Alerts .......................................................................................................141

Conﬁguring the Speed Alert ..................................................................................................................148

Conﬁguring the Motion Alert ................................................................................................................154

Conﬁguring the Engine RPM Alert .......................................................................................................160

Conﬁguring Notiﬁcations .......................................................................................................................166

Add a Notiﬁcation......................................................................................................................................167

Modify or Delete a Notiﬁcation ............................................................................................................175

About Section ..............................................................................................................................................187

Locating Your OBD Connector ..............................................................................................................187

Reviewing the Terms of Use and Privacy Policy .............................................................................189

Logout ............................................................................................................................................................191

Using the iPhone App .........................................................................................................................................192

Forgot Username or Password .............................................................................................................192

Navigating Around .....................................................................................................................................196

Refreshing Your Vehicle Data ................................................................................................................ 198

Selecting Your Vehicle .............................................................................................................................. 199

Dashboard ....................................................................................................................................................200

Location .........................................................................................................................................................203

Map View .......................................................................................................................................................204

Geo-Fences ..................................................................................................................................................205

Live Tracking ................................................................................................................................................206

Find My Car ..................................................................................................................................................207

Navigate To Vehicle ...................................................................................................................................208

Programmable Odometer .......................................................................................................................209

Managing Geo-Fences ..............................................................................................................................211

Create a Geo-Fence Using the Map .....................................................................................................211

Create a Geo-Fence by Searching for an Address or Business Name ....................................216

Edit an Existing Geo-Fence ....................................................................................................................221

Delete an Existing Geo-Fence ...............................................................................................................226

Enable or Disable a Geo-Fence .............................................................................................................229

Live Tracking ................................................................................................................................................232

Alerts ..............................................................................................................................................................234

Health .............................................................................................................................................................238

Performing a Diagnostic Code Scan on Your Vehicle ....................................................................239

Clearing Diagnostic Codes .....................................................................................................................240

Recent Trips .................................................................................................................................................242

Key Fob Pairing ...........................................................................................................................................245

Key Fob Pairing Without VIN..................................................................................................................252

Pair Smartphone Bluetooth® to Module ............................................................................................256

Remove the Bluetooth Connection to Your Module .....................................................................265

Settings .........................................................................................................................................................271

Account Settings........................................................................................................................................272

User Settings ...............................................................................................................................................272

Account Email Address ............................................................................................................................272

Add Account Email Address ...................................................................................................................273

Edit or Delete Account Email Address ...............................................................................................274

Change Username ......................................................................................................................................276

Change Password .......................................................................................................................................278

Module Management ................................................................................................................................280

View Modules Associated with Your Account .................................................................................280

Add a Module to Your Account ..............................................................................................................281

Remove a Module from Your Account ................................................................................................285

Vehicle Settings ..........................................................................................................................................288

Review Your Vehicle Information .........................................................................................................288

Edit Your Vehicle Information ...............................................................................................................290

Conﬁguring Alerts .....................................................................................................................................294

Conﬁguring the Geo-Fence Alerts .......................................................................................................294

Conﬁguring the Speed Alert ..................................................................................................................301

Conﬁguring the Motion Alert ................................................................................................................307

Conﬁguring the Engine RPM Alert .......................................................................................................313

Conﬁguring Notiﬁcations .......................................................................................................................319

Add a Notiﬁcation......................................................................................................................................320

Delete a Notiﬁcation ................................................................................................................................327

Enable Personal PIN-Code......................................................................................................................333

Disable Personal PIN-Code ....................................................................................................................336

About Section ..............................................................................................................................................339

Locating Your OBD Connector ..............................................................................................................339

Reviewing the Terms of Use and Privacy Policy .............................................................................341

Logout ............................................................................................................................................................343

Using the Delphi Connect Website ...............................................................................................................344

Accessing the Website .............................................................................................................................344

Forgot Username or Password .............................................................................................................344

Navigating Around .....................................................................................................................................348

Selecting Your Vehicle .............................................................................................................................. 349

Vehicle Settings ..........................................................................................................................................352

Edit Your Vehicle Information ...............................................................................................................352

Refreshing Your Vehicle Data ................................................................................................................ 355

Dashboard ....................................................................................................................................................356

Location .........................................................................................................................................................359

Customizing the Website Map Display ..............................................................................................360

Programmable Odometer .......................................................................................................................362

Managing Geo-Fences ..............................................................................................................................364

Create a Geo-Fence Using the Map .....................................................................................................364

Create a Geo-Fence by Searching for an Address or Business Name ....................................368

Edit an existing Geo-Fence ....................................................................................................................373

Delete an Existing Geo-Fence ...............................................................................................................374

Enable or Disable a Geo-Fence .............................................................................................................376

Live Tracking ................................................................................................................................................379

Alerts ..............................................................................................................................................................381

Clearing Alerts ............................................................................................................................................382

Health .............................................................................................................................................................383

Performing a Diagnostic Code Scan on Your Vehicle ....................................................................384

Clearing Diagnostic Codes .....................................................................................................................385

Recent Trips .................................................................................................................................................387

Key Fob Pairing ...........................................................................................................................................388

Key Fob Setup without VIN ....................................................................................................................392

Account Settings........................................................................................................................................395

Locating Your OBD Connector ..............................................................................................................396

Add Email Address ....................................................................................................................................397

Edit or Delete Email Address ................................................................................................................398

Change Username ......................................................................................................................................400

Change Password .......................................................................................................................................402

Settings .........................................................................................................................................................404

Module Management ................................................................................................................................404

View Modules Associated with Your Account .................................................................................405

Add a Module to Your Account ..............................................................................................................406

Remove a Module from Your Account ................................................................................................409

Conﬁguring Alerts .....................................................................................................................................411

Conﬁguring the Geo-Fence Alerts .......................................................................................................411

Conﬁguring the Speed Alert ..................................................................................................................415

Conﬁguring the Motion Alert ................................................................................................................418

Conﬁguring the Engine RPM Alert .......................................................................................................420

Conﬁguring Notiﬁcations .......................................................................................................................422

Add a Notiﬁcation Email Address ........................................................................................................422

Delete a Notiﬁcation Email Address ..................................................................................................425

Add a Notiﬁcation Text Number ...........................................................................................................427

Delete a Notiﬁcation Text Number ......................................................................................................430

Logout ............................................................................................................................................................432

Frequently Asked Questions ..........................................................................................................................433

Status LED and Troubleshooting ................................................................................................................... 447

Understanding the Status LED Indicators .................................................................................................447

Troubleshooting ...................................................................................................................................................449

Customer Information .......................................................................................................................................456

Product Safety and Warranty .........................................................................................................................457

Welcome

You are about to experience a powerful device that will deliver a new level of convenience and peace of mind with your vehicle. When combined with Delphi Connect smartphone app or website, you can:

• Check the health and status of your vehicle, decode a “check engine light”

• Find where you parked your vehicle

• Track your vehicle’s location in real-time, and create virtual Geo-Fence boundaries anywhere

on a map

• Receive alerts for speeding, Geo-Fence boundary crossings and vehicle-related issues

• Make your key fob functions available on your smartphone or online for convenient use

anywhere. See connectedcar.delphi.com/ﬁtment for vehicle compatibility.

• Track your driving history and see past trips on a map

This manual covers all models offered as part of the Delphi Connect system. Depending on your model you have purchased, some features may not be available.

Is My Vehicle Compatible?

The Delphi Connect module works with most 1996 and newer vehicles (cars, light trucks, SUVs and minivans) sold in the United States including domestic, Asian and European imports. Before you start installation, please visit connectedcar.delphi.com/ﬁtment to make sure your vehicle is compatible with the Delphi Connect system. The ﬁtment guide will also tell you if a Relocation Kit* is recommended for your vehicle. These can be purchased at

verizonwireless.com/accessories.

NOTE: Screen images and icons shown are for reference only. Changes may occur in the future.

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• Delphi Connect Module

• Get to Know Your Device Guide

• Product Safety and Warranty Guide

If anything is missing, please contact Verizon Wireless Customer Service at (800) 922-0204 or by dialing *611 from your Verizon mobile phone.

Note: The ﬁgures are only for your reference. The actual shape and color of the product may differ slightly.

Equipment Overview

Package Contents

The package you purchased should contain the following items. Please contact Verizon Wireless if any of the items are missing or damaged.

1. OBD connector (plugs into vehicle ’s OBD-II port)

2. Function button

3. Status LED

4. Service connector (manufacturer use only)

5. Labels, showing product information

(bottom)

Product Safety & Warranty Information

PSW231VW

Delphi Connect System

Get to Know Your De vi ce

Delphi Connect System

System Requirements

The Delphi Connect smartphone app works on:

• Android 2.2 and later

• Apple iOS 5.0 and later

The Delphi website at mycar.delphi.com works with:

• Internet Explorer 7 and later

• Google Chrome

• Apple Safari

• Firefox

Note: Bluetooth® features of this product are only available by using the Delphi Connect smartphone app.

Installation Requirements

• A supported vehicle identied in the tment guide at connectedcar.delphi.com/ﬁtment

• Relocation Kit*, if needed (refer to the ﬁtment guide for a recommendation)

• An activated Delphi Connect module with a qualied Verizon Wireless service plan

If you do not have a Verizon Wireless service plan, please visit vzw.com/certiﬁeddevice to activate this product before starting installation. When asked for Device ID, enter the ESN DEC found on the label of the module.

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First-Time Setup Using Smartphone App

Download Delphi Connect Smartphone App

1. Launch your smartphone’s app store—either Google Play Store for Android or Apple’s

App Store for iPhone.

2. Search for the Delphi Connect app and download it to your smartphone.

1. Launch the Delphi Connect app.

2. In the Username, enter the Registration Key exactly as it is printed on the module label - including the dash. In the Password ﬁeld, enter the ESN DEC exactly as it is printed on the label.

3. Review and accept the privacy and terms of use.

On Android:

On iPhone:

4. When prompted, change your Username and Password, to something easy to remember but difﬁcult for other people to guess. Passwords must be at least six characters long and include at least one number. Usernames must be at least one character long and do not have to include a number.

5. You will see the following screen after successfully changing your username and password.

6. Now you’re ready to install the module in your vehicle.

Note: The Delphi Connect smartphone app will remain logged in to your vehicle indeﬁnitely, unless you log out using the Log Out feature on page 191.

Note: The Delphi Connect smartphone app will be updated periodically and you will receive notiﬁcation of updates via standard Android and iOS app update notiﬁcations.

Note: You can review Delphi’s complete Terms of Use and Privacy Policy at

connectedcar.delphi.com/terms

Find Your Vehicle’s OBD Connector Port

The OBD connector is usually located on or under the dash, on the driver’s side. Other possible locations are the center console area or inside the glove compartment.

Need help ﬁnding your vehicle’s OBD Connector Port?

1. After logging in for the ﬁrst time, tap OBD LOCATOR.

2. Select your vehicle make from the provided drop-down selector and tap Submit. If you are unable to select your vehicle, you can use the “Click here” link to submit an email for the unlisted vehicle.

3. A description of the location of your OBD II port will be given. Click “View a picture of your OBD-II port” to view an actual photograph of the location of your OBD II port.

4. You will see a picture of the location of your OBD II connector.

Note: If needed, you can access the OBD Locator from the smartphone app or website at any time. In the smartphone app, this feature is located in the Side Menu under Settings > About > OBD Locator

Install Your Module

1. Use your Verizon Wireless smartphone to check that you have a strong signal where your vehicle is parked. Don’t have Verizon coverage? Visit Verizon’s interactive coverage map:

verizonwireless.com/maps.

2. Make sure your vehicle is parked outside in a safe location and the engine is turned off.

3. Now plug the module into the OBD II port (or into the extension cable if it is required). Make

sure that the module is fully seated.

Helpful Installation Tips:

• If the module seems to be difcult to insert, DO NOT FORCE IT. Remove the device and examine both connectors for any bent pins.

• There is only one orientation that the module will plug in.

• Place two ngers behind the plug in your vehicle to hold it steady while plugging in the

Module.

• If the module protrudes into the knee or foot area or prevents an access panel door from

closing, a Relocation Kit may be used to relocate the module. See connectedcar.delphi.com/

ﬁtment for recommendations on using a relocation kit with your vehicle.

• Wait for the Status LED to turn solid blue.

• To minimize drain on the vehicle battery, the “Install Your Module” and “Initiate Module Setup”

steps should be performed without interruption. The process will take less than 5 minutes.

Note: The ﬁrst time the module connects to the Verizon network, it will perform a one-time network setup which will take a few minutes. The Status LED will turn solid white and turn off, followed by a blinking white sequence. When network setup is successfully completed, the Status LED will turn solid blue. See

Understanding the Status LED for more information on the LED color status.

Note: To avoid any unnecessary drain on the vehicle battery, it is recommended to not leave the module in the solid blue state for more than 24 hours.

Initiate Module Setup

Stop! Do not proceed until the Status LED is solid blue, indicating activation on the Verizon

network is complete.

1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory). Do not

start the engine!

Note: Typically, all of the warning lamps on the dashboard will illuminate brieﬂy in this position.

Note: For pushbutton-start vehicles, the procedure is typically to push the Start button without your foot on the brake (check your vehicle owner’s manual to determine how many presses are required to turn the ignition

on).

2. Press and hold the Function Button on the side of the module until the Status LED blinks red one time. This will occur after approximately 5 seconds. Then release the Function Button. The LED will blink red several times while vehicle setup occurs.

3. Wait up to 30 seconds for the LED to display a mix of solid and blinking green.

4. Wait until the LED stops ﬂashing green and goes out.

5. When the LED begins to ﬂash blue every 10 seconds, setup is complete.

Stop! Do not proceed if the Status LED never turned green and returned to solid blue. Your

vehicle may not be compatible with the Delphi Connect system (check ﬁtment guide connectedcar.delphi.com/ﬁtment) or you did not place the ignition in the On position.

Verify Module Setup

1. Start the engine and let it run for at least 30 seconds.

2. Stop the engine and wait at least 20 seconds.

3. You are now ready to access your vehicle information using the Delphi Connect app or

website.

• Open the Delphi Connect app and, if needed, sign in using the username and password you created in Sign In to Your Delphi Account.

• You should see the Dashboard screen.

• If not, tap the Retry button.

• If you still do not see the Dashboard screen, go to the Troubleshooting section of this

guide.

First-Time Setup Using Delphi Connect Website

Launch Your Internet Browser

Use your website browser and go to mycar.delphi.com.

1. In the Username ﬁeld, enter the Registration Key exactly as it is printed on the module

label – including the dash.

2. In the Password ﬁeld, enter the ESN DEC exactly as it is printed on the label.

3. Review and select ACCEPT to accept the privacy statement and terms of use.

4. When prompted, change your Username and Password to something easy to remember but

difﬁcult for other people to guess. Passwords must be at least six characters long and include at least one number. Usernames must be at least one character long and do not have to include a number.

6. Now you’re ready to install the module in your vehicle.

Note: The website will automatically log you out after 20 minutes of inactivity, unless you log out using the Log Out feature.

Note: You can review Delphi’s complete Terms of Use and Privacy Policy at

connectedcar.delphi.com/terms

Find Your Vehicle’s OBD Connector Port

The OBD connector is usually located on or under the dash, on the driver’s side. Other possible locations are the center console area or inside the glove compartment.

5. You will see the following screen after successfully changing your username and password.

Need help ﬁnding your vehicle’s OBD Connector port?

1. After logging in for the ﬁrst time, click the button labeled OBD LOCATOR. You will be

presented with the OBD II Port Location Guide.

2. Select you vehicle make from the provided drop-down selections.

3. Complete your vehicle selections using the drop-downs for Make, Model, Year, Body Type and

Trim as requested and then select Submit.

If you are unable to select your vehicle, you can use the “Click here” link to submit an email for the unlisted vehicle.

4. A description of the location of your OBD II port will be given. Click “View a picture of your

OBD II port” to view an actual photograph of the location of your OBD II port.

You can also use the Print button to print this page to have with you in your vehicle.

Note: If needed, you can access the OBD Locator from the website or the smartphone app. On the website, click on your username in the upper right-hand corner. From the drop-down menu, click the button labeled

OBD LOCATOR.

Install Your Module

1. Check that you have a strong signal where your vehicle is parked. Visit Verizon’s interactive

coverage map: verizonwireless.com/maps.

2. Make sure your vehicle is parked outside in a safe location and the engine is turned off.

3. Now plug the module into the OBD II port (or into the extension cable if it is required).

Make sure that the module is fully seated.

5. You will see a picture of the location of your OBD-II connector.

Helpful Installation Tips:

• If the module seems to be difcult to insert, DO NOT FORCE IT. Remove the module and

examine both connectors for any bent pins.

• There is only one orientation that the module will plug in.

• Place two ngers behind the plug in your vehicle to prevent it from moving while plugging in

the module.

• If the module protrudes into the knee or foot area or prevents an access panel door from

closing, a Relocation Kit may be used to relocate the module. See connectedcar.delphi.com/

ﬁtment for recommendations on using a relocation kit with your vehicle.

• Wait for the Status LED to turn solid blue.

• To minimize drain on the vehicle battery, the “Install Your Module” and “Initiate Module Setup”

steps should be performed without interruption. The process will take less than 5 minutes.

Note: The ﬁrst time the module connects to the Verizon network, it will perform a one-time network setup which will take a few minutes. The Status LED will turn solid white then turn off, followed by a blinking white sequence. When network setup is successfully completed, the Status LED will turn solid blue. See Understanding the Status LED for more information on the LED color status.

Note: To avoid any unnecessary drain on the vehicle battery, it is recommended to not leave the module in the solid blue state for more than 24 hours.

Initiate Module Setup

Do not proceed until the Status LED is solid blue, indicating activation on the Verizon network is complete.

1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory). Do not

start the engine!

Note: Typically, all of the warning lamps on the dashboard will illuminate brieﬂy in this position.

on).

3. Wait up to 30 seconds for the LED to display a mix of solid and blinking green.

4. Wait until the LED stops ﬂashing green and goes out.

5. When the LED begins to ﬂash blue every 10 seconds, setup is complete.

Stop! Do not proceed if the Status LED never turned green and returned to solid blue. Your

vehicle may not be compatible with the Delphi Connect system (check ﬁtment guide

connectedcar.delphi.com/ﬁtment) or you did not place the ignition in the On position.

Verify Module Setup

1. Start the engine and let it run for at least 30 seconds.

2. Stop the engine and wait at least 20 seconds.

3. You are now ready to access your vehicle information using the Delphi Connect app or website.

• If you see the following screen, click on RETRY to connect to your vehicle. If you see the login

screen, enter in the password and username you used during setup.

• You should see the Dashboard screen. If not, click the Retry button.

• If you still do not see the Dashboard screen, see the Troubleshooting section of this guide.

Reconnect Your Module

If you are installing the module for the ﬁrst time, please refer to the instructions for First-Time Setup.

If your device becomes disconnected from your vehicle or the battery is disconnected from your vehicle, you will need to re-initialize the module with your vehicle. In this case, please complete the following steps.

Note: If you are re-initializing the module to a vehicle that you have previously used with the module:

• The vehicle history will be available for all times the Module was connected

• If you paired the keyfob previously to this vehicle, it will remain paired once reconnected

Install Your Module

1. If you are currently using the app on your Verizon Wireless smartphone, use your smartphone to check that you have a strong signal where your vehicle is parked. Don’t have Verizon coverage? Visit Verizon’s interactive coverage map: verizonwireless.com/maps.

2. Make sure your vehicle is parked outside in a safe location and the engine is turned off.

3. Now plug the module into the OBD port (or into the extension cable if it is needed). Make sure that the module is fully seated.

Helpful Installation Tips:

• If the module seems to be difcult to insert, DO NOT FORCE IT, remove the device and examine both connectors for any bent pins.

• There is only one orientation that the module will plug in.

• Place two ngers behind the plug in your vehicle to prevent it from moving while plugging in

the module.

• If the module protrudes into the knee or foot area or prevents an access panel door from closing, a Relocation Kit may be used to relocate the module. See connectedcar.delphi.com/

ﬁtment for recommendations on using a relocation kit with your vehicle.

• Wait for the Status LED to turn solid blue.

• To minimize drain on the vehicle battery, the “Install Your Module” and “Initiate Module Setup”

steps should be performed without interruption. The process will take less than 5 minutes.

Note: The Status LED will remain dark for approximately 30 seconds. When vehicle setup is successfully completed, the Status LED will turn solid blue.

Note: To avoid any unnecessary drain on the vehicle battery, it is recommended to not leave the module in the solid blue state for more than 24 hours.

Initiate Module Setup

Stop! Do not proceed until the Status LED is solid blue, indicating activation on the Verizon

network is complete.

1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory). Do not

start the engine!

Note: Typically, all of the warning lamps on the dashboard will illuminate brieﬂy in this position.

Note: For pushbutton-start vehicles, the procedure is typically to push the start button without your foot on the brake (check your vehicle owner’s manual to determine how many presses are required to turn the ignition on).

3. Wait up to 30 seconds for the LED to display a mix of solid and blinking green.

4. Wait an additional 10 seconds for the LED to go out.

5. When the LED begins to ﬂash blue every 10 seconds, setup is complete.

Stop! Do not proceed if the Status LED never turned green and returned to solid blue. Your

vehicle may not be compatible with the Delphi Connect system (check ﬁtment guide

connectedcar.delphi.com/ﬁtment) or you did not place the ignition in the On position.

Verify Module Setup

1. Start the engine and let it run for at least 30 seconds.

2. Stop the engine and wait at least 20 seconds.

You are now ready to access your vehicle information using the Delphi Connect app or web site.

Application & Service Features

Using the Android App

Forgot Username or Password

Should you forget your account login credentials, you can request your username or a password reset from the login screen.

To request your Username, tap Forgot Username or Password?

Tap Forgot Username.

Enter the account email address you provided in your User Settings and tap Submit.

You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide an email in your User Settings or do not receive the email with your Username, please call Verizon Wireless Customer Service at

(800) 922-0204.

To request a Password reset, tap Forgot Username or Password?

Tap Forgot Password.

You will receive an email providing you a temporary password sent to the account email address you provided as part of your User Settings. Use this temporary password to login to your account. You will be required to change your password once you login. If you did not provide an email in your User Settings or do not receive the email with your temporary password, please call Verizon Wireless Customer Service at (800) 922-0204.

Enter your Username and tap Submit.

Navigating Around

To navigate to a speciﬁc category, tap the item you want to view, such as Alerts, Recent Trips, Health and Location (as shown in the red boxes). You can also tap the Side Menu icon, located in the top left corner to navigate to the various features of the app.

Side Menu

• From the Side Menu, you can navigate to any of the Delphi Connect features.

• Open the Settings feature to modify account information, manage your modules, congure

Alerts and Notiﬁcations, and set up Bluetooth® pairing for compatible devices.

• Tap Key Fob to access the key fob feature for compatible vehicles.

• Tap Logout to log out from your vehicle. You can also tap the Back button to return to the

previous screen.

Side Menu

Options

Refreshing Your Vehicle Data

The Delphi Connect system will update your vehicle information as it becomes available. This may cause the display to change while you are viewing it. If you wish to request the most recent data from the module, tap the Refresh button from anywhere within the app. A refresh may take up to two minutes. You can continue to use the app during this time. The newest information will be displayed when it becomes available.

Note: Trips are not complete until after the engine has been turned off for a short period of time. Therefore, the Recent Trip list will not show a trip that is currently underway.

Refresh Button

Selecting Your Vehicle

If you have more than one module associated with your account, you can select which vehicle’s information to view. Tap your vehicle name at the top of the screen using the drop down button. Tap the vehicle you wish to view or select the current vehicle if you do not wish to change vehicles.

Dashboard

The Dashboard provides a summary of your vehicle status.

It includes the following information.

• Basic vehicle information including the engine run status, current programmable odometer,

battery voltage and the fuel level, if your vehicle supports this feature.

Note: Fuel level readings will work on compatible vehicles.

• Last recorded location of vehicle:

• The most recent alerts:

• The most recent health information reported by your vehicle:

• The most recent trips:

Note: You will only see Health information if your vehicle has reported trouble codes using the diagnostic code scanning feaure. See Performing a Diagnostic Scan on Your Vehicle.

Location

Use the Location feature to locate your vehicle at any time. The location screen indicates the last recorded vehicle location and the time and date when that location was last updated. You can also see the address and latitude and longitude of your vehicle. To close the vehicle information box, tap the X in the upper right-hand corner.

Note: Vehicle location is subject to GPS accuracy.

Note: Depending on local conditions, it can take a few minutes to locate your vehicle using GPS services. This may delay your ability to see your vehicle location when installing the module. In addition, when your vehicle is located in an enclosed structure, such as a garage, determining your vehicle’s location may not be possible.

Map View

The Map view can be customized using the map controls. You can use the standard Android map controls, such as scrolling and zooming to adjust the Map view. To enable and disable the Satellite view, tap Satellite View on the soft menu.

Soft Menu

Android soft menu

Geo-Fences

To enable and disable the display of Geo-Fences, select Geo-Fences on the soft menu. See Managing Geo-Fences for more information.

Soft Menu

Android soft menu

Live Tracking

The Live Tracking button will enable real-time tracking of your vehicle. See Live Tracking for more information.

Note: While in Location view, depending on your Android version, either tap the Live Tracking icon or tap Live Tracking from the soft menu to start the live tracking feature.

Note: If the GPS is enabled on your phone, the location of your phone will be indicated with a blue dot on the map.

Find My Car

Tap Locate My Vehicle on the soft menu to center the map on the vehicle’s current location.

Soft Menu

Android soft menu

Navigate to Vehicle

If the GPS is enabled on your smartphone, you can have your default navigation app provide directions from your location to your vehicle. Tap Navigate To Vehicle on the soft menu. This command will launch the default navigation app on your phone and plot a route from your location to your vehicle’s location.

Note: Navigate to vehicle will default to standard driving directions to the vehicle’s location.

Soft Menu

Android soft menu

Programmable Odometer

A programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you can set the odometer to 0 prior to a trip to use it as a trip odometer.

To set the odometer value, tap the odometer on the dashboard.

Enter the desired value in miles. Tap Save to save the value or tap back to exit without saving.

Managing Geo-Fences

A Geo-Fence allows you to deﬁne a location that is of interest to you and create a boundary around it. When your vehicle crosses the boundary to enter or exit that location, an alert will occur and can be viewed on the Delphi Connect app or the website. You can also be notiﬁed via an email or text message if desired. See Conﬁguring Notiﬁcations on page 75 for more information. You can deﬁne up to six Geo-Fences. These can be edited or deleted as often as you like. A Geo-Fence can be made as small as 0.01 miles, about 50 feet, or as large as you would like. Due to GPS location tolerance, it is suggested to make a Geo-Fence at least 0.1 miles in any direction to avoid false alerts.

Create a Geo-Fence Using the Map

1. While in Location view, tap Manage Geo Fences on the soft menu to begin managing

Geo-Fences.

2. In the Geo-Fences settings panel, tap CREATE NEW FENCE.

3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.

4. Scroll and zoom the map to where you would like to place the Geo-Fence. The cross-hairs

indicate the center of the geo-fence.

5. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the

shape of the geo-fence boundaries. Tap the checkmark when done or tap Discard to return to the previous boundaries.

6. Tap the Save icon (upper right hand corner) to save your geo-fence.

7. Enter the name of the new geo-fence and tap OK, or tap Cancel to exit without saving.

8. Create additional Geo-Fences as desired.

9. Tap the Back button or Side Menu button when you are ﬁnished to return to Location view.

Create a Geo-Fence by Searching for an Address or Business Name

1. While in Location view, tap Manage Geo Fences on the soft menu to begin managing

Geo-Fences.

2. In the Geo-Fences settings panel, tap CREATE NEW FENCE.

3. Tap Search on the soft menu.

4. Enter the address or business name you want to ﬁnd and tap the search icon (magnifying

glass)

5. Scroll through the list of search results. You can modify the search criteria and tap the search

icon (magnifying glass) to refresh the results. Within the search results, tap the desired location. A Geo-Fence will be placed at the selected location.

6. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.

7. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the

shape of the geo-fence boundaries. Tap the checkmark when done or tap Discard to return to the previous boundaries.

8. Tap the Save icon (upper right hand corner) to save your geo-fence.

9. The search text you used will be automatically entered as the geo-fence name. If desired, edit

the geo-fence name and tap OK, or tap Cancel to exit without saving.

Edit an Existing Geo-Fence

1. While in Location view, tap Manage Geo Fences on the soft menu to begin managing

Geo-Fences.

2. Tap the pencil icon to the right of the name of the Geo-Fence you want to edit.

3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.

4. Scroll and zoom the map to where you would like to place the geo-fence. The cross-hairs

indicate the center of the geo-fence.

5. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the

shape of the geo-fence boundaries. Tap the checkmark when done or tap Discard to return to the previous boundaries.

6. Tap the Save icon (upper right hand corner) to save your geo-fence.

7. Edit the name of the new geo-fence if needed and tap OK, or tap Cancel to exit without

saving.

Delete an Existing Geo-Fence

1. While in Location view, tap Manage Geo-Fences on the soft menu to begin managing

Geo-Fences.

2. Tap the pencil icon to the right of the name of the Geo-Fence you want to delete.

3. On the soft menu tap Delete, then tap OK to delete or Cancel to exit without deleting.

Enable or Disable a Geo-Fence

1. While in Location view, tap Manage Geo Fences on the soft menu to begin managing

Geo-Fences.

2. In the Geo-Fence settings panel, tap the checkbox to the left of the Geo-Fence you wish to

disable.

3. The checkmark will be cleared and the Geo-Fence will no longer be visible on the map. This

will not delete the Geo-Fence, but alerts will no longer be generated by this Geo-Fence.

4. To enable a Geo-Fence, tap the box to the left of the Geo-Fence name. The Geo-Fence will be

shown on the map again.

Live Tracking

Live tracking provides you the ability to track your vehicle in real time using the Delphi Connected Car smartphone app or the Delphi website. Due to the amount of data usage required to perform live tracking, tracking will automatically timeout after 10-minutes. You can restart tracking by selecting this feature again. During Live Tracking, your vehicle’s speed, heading and location on the map will be updated approximately every 5 seconds.

If you are concerned about the location of your vehicle and wish to call the authorities, you can use the emergency CALL 911 button. You will then need to press Dial on your phone to initiate the call.

1. While in Location view, tap the Live Tracking icon to start the live tracking feature.

Note: While in Location view, depending on your Android version, either tap the Live Tracking icon or tap Live Tracking from the soft menu to start the live tracking feature.

2. You will be see a warning message with a reminder of the 10-minute timeout. To continue, tap

OK. To exit live tracking, tap Cancel. If you do not wish to see this message again, check the

box labeled “Do not show again”.

3. During Live Tracking, the live tracking icon will be red and the vehicle will be shown as a red

car. The vehicle’s current direction and speed will be shown. Live tracking has a 10-minute timeout counter. When the timeout counter reaches zero, live tracking will automatically be exited. You can end live tracking at any time by selecting the Live Tracking icon.

Countdown

Timer

Alerts

The Delphi Connect application will notify you with alerts of speciﬁc vehicle behaviors. Current alerts include the following:

• Vehicle speed exceeding a limit that you choose

• Vehicle RPM exceeding a limit that you choose

• Vehicle has entered or exited a Geo-Fence location

• The Check Engine Light (CEL) has illuminated, this is sometimes referred to as the

Malfunction Indicator Lamp (MIL)

• The battery voltage falls below 11.5 volts

• While the engine is not running and the vehicle experiences a motion that exceeds a threshold

that you choose.

• 5 failed attempts logging into your account

You can also conﬁgure email and text message notiﬁcations for each alert. For more information on conﬁguring your alerts and the associated notiﬁcations, see sections Conﬁguring Alerts and Conﬁguring Notiﬁcations.

Note: The motion alert is enabled 10 minutes after the vehicle is turned off and disabled when the vehicle is started.

Within the smartphone app, you can scroll to view all of your Alerts. The most recent Alert appears ﬁrst.

Clearing Alerts

To clear alerts, tap the box next to the alerts you wish to clear and tap Clear. The smartphone app only displays the most recent alerts, you may not be able to clear all recorded alerts. In order to clear all alerts at one time, login to your account using the mycar.delphi.com website and select the Alerts tab.

You will need to conﬁrm that you wish to clear the selected alerts. Tap OK to conﬁrm, or tap Cancel to exit.

Health

The Health feature displays a history of vehicle diagnostic codes, often called trouble codes, which you have read from your vehicle. If the Check Engine Light comes on, you can perform a diagnostic scan of your vehicle which will display the codes reported by your vehicle. The Delphi Connect app will show you both the numeric diagnostic code and the meaning of the code. In some cases, the deﬁnition of a manufacturer speciﬁc code may not be available.

Each time you perform a diagnostic scan, any newly reported codes will be added to the list being displayed. Every code displayed will show the time and date when the code was read from your vehicle. Therefore, you may read the same code from the vehicle multiple times and see it in the list multiple times.

For more information on reading your vehicle codes, see section Performing a Diagnostic Scan on Your Vehicle on page 80.

You can scroll to view all of the reported diagnostic codes. The most recent codes are listed ﬁrst.

Note: A diagnostic scan will be performed automatically during the initial installation process.

Performing a Diagnostic Code Scan on Your Vehicle

To begin a diagnostic scan, tap the soft menu at the bottom of the screen. Then tap Perform trouble code scan.

You will see a warning to make sure the engine is turned off and the key is in the On position before continuing. Once you begin the scan, please wait at least 2 minutes before starting your vehicle. Select Cancel to cancel the scan.

Clearing Diagnostic Codes

You can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your display, you will no longer see them in your vehicle’s data but they may still be active in your vehicle. Performing a diagnostic scan will allow to see if they are still being reported by your vehicle.

If you clear the codes from your vehicle, the module will command your vehicle to clear the current diagnostic codes. If a fault condition exists in your vehicle, a diagnostic code may return until the problem is ﬁxed. Clearing the codes in the vehicle will not clear the codes you see displayed in the app in the Health section. You can leave this list if you want to maintain a history of your vehicle’s health.

Note: Simply clearing the diagnostic codes in your vehicle will not repair any problems it may have. Driving a vehicle that has diagnostic problems without ﬁrst repairing them may cause damage to your vehicle. You should always correct any problems before clearing the diagnostic codes in your vehicle.

To begin clearing codes, tap the soft menu at the bottom of the screen. Then tap Clear trouble codes

Tap Display only to clear the codes from your display, tap Vehicle to clear the codes from your vehicle, or tap Cancel to exit.

Recent Trips

The Recent Trips feature records all the trips the vehicle has taken since you installed the module. Within the smartphone app, you can view the ten most recent vehicle trips. The most recent trip is listed ﬁrst. Select any trip to view the trip details. To view all the recorded trips, use the website.

Tap any trip to view its details.

The trip details include total distance, start date and time, start location, end date and time, end location, and the amount of time the engine was idle time during the trip. Tap View Trip Map to view the trip on a map.

Use the map control tools (on page 49) to scroll and zoom the map, or turn on Satellite view.

Note: During trips, the location of the vehicle is logged every minute. These points are called breadcrumbs and are shown as dots on the map. The blue line connects these breadcrumbs to approximate the route the vehicle took.

Key Fob Pairing

The key fob setup process has two main steps, conﬁguring your module for your vehicle and pairing your module with your vehicle. You can perform the conﬁguration step at any time from either the smartphone app or the website. To complete the pairing step you will need to be in your vehicle. It is necessary to perform this step in your vehicle because you may be prompted at times to turn your ignition key and press speciﬁc vehicle buttons. Following the successful set up of your key fob, you will be able to use the smartphone app to send key fob commands to your vehicle in the same manner as you would with your original key fob. In addition, you can use the Delphi Connect website to send key fob commands as well.

Note: While the Delphi Connect system currently supports most remote start systems that came from the manufacturer, you can check if your remote start feature is supported. Refer to the ﬁtment guide at connectedcar.delphi.com/ﬁtment. For vehicles that require a sequence of buttons to be pressed to perform a remote start, you only need to press the Remote Start button once. The module will automatically provide any button sequence required to start the vehicle.

Note: You will only need to pair the key fob using the Delphi Connect app or website one time. After the initial pairing, the key fob capability will be available from either location.

Note: The key fob setup should be only performed when all key fobs are present. If you do this with only one present it may de-program your secondary key fobs.

Before attempting the key fob setup process, look on your dashboard view to see if your vehicle’s VIN has been identiﬁed. If the module was able to read your vehicle’s VIN, you will see it displayed at the top of the screen below your vehicle name. If the module was unable to read your vehicle’s VIN, your vehicle will be identiﬁed by the word Vehicle followed by a number. If your VIN is not available, see section Key Fob Setup without VIN. You can also edit your vehicle information and provide either the VIN or the Make, Model, and Model Year of your vehicle prior to fob setup. See section Edit Your Vehicle Information.

100

To enable your keyfob feature:

1. Navigate to the Key Fob feature which is accessible from the Side Menu. Tap OK to begin

the fob setup process or Cancel to exit.

Verizon Delphi Connect User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual