Verizon Care Smart User Manual

User guide

Care Smart

Table of Contents

What You’ll Find in the Box ........................................4

Care Smart Overview .................................................5

Front ............................................................................................5

Back .............................................................................................6

Charging Your Care Smart Watch ............................7

Turning Your Care Smart Watch On and Off ...........9

Pairing Your Care Smart Watch to the Care Smart

App ..............................................................................10

Setting Up Your Care Smart Account .................... 12

Adding a Device to Your Care Smart Account ..... 15

Adding Contacts ....................................................... 21

The Care Smart App ................................................ 26

Dashboard............................................................................... 26

The Care Smart Control Panel .......................................... 28

Adding Another Watch .........................................................31

Calling Your Care Smart Watch from Care Smart

App ............................................................................................ 32

Messaging ............................................................................... 33

Checking Your Care Smart Watch’s Location ...............35

Setting Alerts and Location Checks .................................37

Viewing Notifications ........................................................... 46

Using the Step Counter ........................................................47

Managing the User’s Reminder List ................................. 49

2

Managing Care Smart Watch Settings .............................51

Make Care Smart Watch Alarm Ring ...............................53

Reset Your Care Smart Watch ........................................... 54

Setting Up a PIN for Security ............................................. 56

Care Smart Help .....................................................................57

Using Care Smart Watch .........................................58

Wearing Care Smart Watch ................................................ 58

Home Screen.......................................................................... 60

Making and Receiving Calls ............................................... 62

Sending and Receiving Messages .................................... 64

Configuring Care Smart Watch Settings .........................67

Other Features........................................................................ 71

Health and Safety Information ...............................75

Important Safety Precautions ............................................75

Additional Safety Guidelines ..............................................77

Caring for Your Device ..........................................................78

Federal Communication Commission Interference

Statement ............................................................................... 80

RF Exposure Information (SAR) ........................................81

WEEE ........................................................................................ 84

Warranty Information .............................................. 85

Warranty Period ....................................................................85

Limited Warranty Statement ............................................. 85

Disclaimer of Warranties; Exclusion of Liabilit y ...........86

IEEE 1725 Battery Safety Statement ............................... 88

3

What You’ll Find in the Box

Make sure the following components are included in
the Care Smart Watch box:

• Care Smart Watch

• Charging Cord

• Charging Adapter

• Replacement Wristband

• Quick Reference Guide

• Product Safety & Warranty Brochure

• Important Consumer Safety Information

NOTE: If any component is missing, please contact the store
where you bought it.

4

Care Smart Overview

Front

Wristband

Speaker

Back button Power button

5

Microphone

Touch screen

Back

Charging

contacts

NOTE: Devices, software and apps are constantly evolving.
The images, icons and features mentioned in this document
are for reference only.

6

Charging Your Care Smart Wat ch

Before you start, charge your watch completely.

1. Line up the gold pins on the charging cord with
the gold contacts on the back of the watch. The
watch and charging cord are magnetized and
should connect without effort.

NOTE: The image is for illustration purpose only and
appearance of the actual wrist strap pattern may vary.

2. Plug the other end of the cord into the charging
adapter and plug the adapter into an electrical
outlet.

7

The charging status will be displayed on the
screen.

WARNING: Use only approved chargers with your device.
Incompatible chargers or tampering with the charging
contacts could damage your device and void the warranty.

8

Turning Your Care Smart Watch On and Off

Turning your watch on

• Press and hold the Power button until the

screen lights up.

Turning your watch o

• Press and hold the Power button until you see

“Do you want to turn o?” on the screen. Then
tap to turn o your watch.

9

Pairing Your Care Smart Watch to the Care Smart App

Make sure you’re in an area with a strong wireless
signal.

1. Your Care Smart watch should start activating
automatically the first time you turn it on.

2. On the permission request screen, tap to
allow the Care Smart app to share your location.

3. When the watch instructs you to download
the Care Smart app, download and install
the app on the smartphone from the Google
Play Store™ (Android OS 4.0 or higher) or the
Apple® App Store® (iOS7 or higher).
(Data usage may apply for app download and
use.)

10

4. Once you download the app, tap on the
bottom of the watch screen to continue.

5. When your watch has been activated
successfully, it will announce and show the
mobile number.

6. Follow the instructions in the app and on your
watch to pair your watch by scanning the QR
code with your phone’s camera or by entering
the mobile number into the app.

NOTE: Be sure to tap on the watch screen under
Pairing Complete.

11

Setting Up Your Care Smart Account

The Care Smart app lets you set up, call, message,
find and control the Care Smart watch.

To add an account:

1. From your Care Smart app, tap Create account.

NOTE: If you already have a Care Smart account, just tap
Sign in.

12

2. On the permission request screen, tap Allow to
allow the Care Smart app to make and manage
phone calls on your watch.

3. Enter your personal information in each field.
Then tap Create account.

13

4. Sign in to your Care Smart account.

• If you have a Google account, we recommend

using it to create your Care Smart account.
Just tap Sign in with Google and follow the
instructions.

• If you don’t have a Google account, tap Your

email address and enter your information as
instructed.

14

Adding a Device to Your Care Smart Account

To add a device:

1. Tap Add a device.

15

2. On the permission request screen, tap Allow to
allow the Care Smart app to take photos and
record videos.

3. Enter the watch name and tap + to select an
image for the device. Then tap Next.

16

4. Make sure the Care Smart watch you want to
add is fully charged and activated. When you’re
ready, tap Get started.

17

5. Choose how you want to pair the Care Smart
watch with the Care Smart app.

• Select Scan QR code to automatically pair

the watch by using QR code.

18

• Select Can’t scan QR code to manually pair

the watch by entering its phone number.

NOTE:

• The QR Code will only appear on the Care SmartWatch
after the device is activated. Refer to “Pairing Your Care
Smart Watch to the Care Smart App”.

• To obtain the phone number on the Care SmartWatch,
see “Viewing Care Smart watch information”.

6. During the pairing process, when the permission
request screen appears, tap Allow to allow the
Care Smart app to access your mobile phone
contacts.

19

7. Tap Add contact to add the Care Smart watch
phone number to your mobile phone contacts.

8. Once the Care Smart watch has successfully
paired with the Care Smart, a “Pairing success”
message will appear on the screen. Then
tap Continue to start configuring the watch
functions.

On the watch, tap to complete the setup.

20

Adding Contacts

Administrators can use the Care Smart app to
register up to 9 additional phone numbers as
Administrators, Trusted Contacts, Care Smart
Watch Contacts, or Contacts.* All contacts can
call the Care Smart watch from their registered
phone number and receive calls from it. Care
Smart Contacts can text the Care Smart
watch from their Care Smart devices. Only
Administrators and Trusted Contacts can use
the app.

Care

Trusted

Contact Types

Call make calls
to & receive calls
from Care Smart
watch

Can send
messages
to & receive
messages from
Care Smart
watch

Can locate Care
Smart watch

Administrator

√ √ √ √

√ √ √

√ √

21

Contact

Smart
Watch

Contact

Contact

Care

Trusted

Contact Types

Can get time,
location & other
alerts

Can change
settings & turn
o Care Smart
watch

Can add &
manage contacts

Administrator

√ √

√

√

Contact

Smart
Watch

Contact

Contact

To view Care Smart watch’s contact list in the Care
Smart app, scroll down to Contacts in the Devices.
To view the contacts on the watch, swipe left from
the main screen.

NOTE:

• *You will be notified on your Care Smart app when you

have reached the maximum number of contacts.

• “Care Smart Watch Contact” only appears when 2 watches

add each other as their contact.

22

Adding Contacts

Your Care Smart watch will support up to 9
contacts in addition to Administrator 1. To add
contacts:

1. From your Care Smart app, tap Contacts.

2. Tap Add a new contact.

3. Tap to add a contact from your phone or
enter the contact’s first name. Then tap Next.

23

4. Select the Permission Level you want to assign
to the contact and tap Save.

NOTE:

• The new contact will also appear in the Care Smart watch

Contact list.

• If you set the Permission Level to Administrator or

Trusted contact, tap Send invitation to send a text
message with the instructions to your contact.

• If you set the Permission Level to No permissions, you

can assign the contact to the device later. Simply go to
Contacts and select the contact you want to assign. Then
tap Assign to device.

24

Deleting Contacts

1. From your Care Smart app, tap Devices.

2. Tap Edit.

3. Tap next to the contact you want to remove.

4. Tap Delete to confirm deletion.

NOTE:

• You can also delete a contact from Contacts > Edit.

• Deleting Administrator 1 will cause the Care Smart watch

to reset. All contacts will be deleted and must be added
again by a new Administrator 1.

25

The Care Smart App

Administrators and Trusted Contacts can use the
Care Smart app to locate and communicate with
the Care Smart watch and all their Care Smart
devices. Administrators can also use the app to
manage the Care Smart device contacts as well
as Care Smart watch settings.

Dashboard

From your Care Smart Dashboard, you can call
and chat with the user who wearing the Care
Smart watch, see the Care Smart watch location
on the map, and see your notifications, your call
log, the user’s step counter and reminder list as
well as the Care Smart watch battery status.

If you have more than one users, swipe left or
right to see their Dashboard.

26

Map view

ChatCall

Notifications

Step

counter

Call log

Dashboard

Devices More

Contacts

27

Reminders

Battery
status

Control
panel

The Care Smart Control Panel

At the bottom of the Dashboard, you’ll find the
Control Panel. Use the Control Panel to navigate to
dierent parts of the Care Smart app.

• Tap Dashboard to return to the Dashboard.

• Tap Devices to manage the user’s full profile.

If you have more than one users, swipe left or
right to see more profiles. From here, you can
manage the user’s location alerts, activitiy alerts,
contacts, and more.

28

• Tap Contacts to manage your contacts.

View the contacts list, delete contacts, and see
the relationship between the contact and the
watch user.

• Tap More to see other options. From here, you

can:

• Go to the Manage Devices screen to manage
all your Care Smart devices.

• Manage your Account Profile and Security PIN

• Add an device

• Read FAQs

• Share feedback

29

• Read the Terms & Privacy information

• See the Care Smart About screen

30

Adding Another Watch

The Care Smart app lets you manage all your Care
Smart devices in one place. To add a Care Smart
watch for another user, do the following.

1. From an Adminstrator’s Care Smart Dashboard,
tap More > Add a device.

2. Make sure the Care Smart watch you want to
add to this user is fully charged and activated.
Then follow steps 3~ 8 in the “Adding a Device
to Your Care Smart Account” section.

31

Calling Your Care Smart Watch from Care Smart App

From the Care Smart app Dashboard, swipe left or
right to find the user you want to call. Then tap
to call the Care Smart watch.

32

Messaging

Sending and receiving messages from the Care
Smart watch

Users can use the Care Smart watch to exchange
text messages with Administrators and Trusted
Contacts (using Care Smart app), and Care Smart
Contacts (using their Care Smart devices).

1. Tap at the top right corner of the Dashboard.

2. Type your message and then tap . You can
enter up to 120 characters.

Administrator

Care Smart

watch

NOTE: Besides sending the message, you can also record a
voice message (up to 20 seconds) or send the message with
an emoji.

33

Messaging Options

Tap Edit to select one of the available options:

• Tap Edit quick messages to change any of the

20 preset messages the user can send.

• Tap Delete messages history to delete the

conversation. When a confirmation message
appears, tap Delete to confirm the deletion.

NOTE: Care Smart watch can only send ONE emoji per
message.

34

Checking Your Care Smart Watch’s Location

Tap Dashboard and swipe to select the user you
want to locate. Tap the map and then tap to
locate your Care Smart watch.

NOTE: Users will receive a reminder every month to allow
location access permission.

In the map view, you can also do the following:

• Tap to switch to the Satellite view (default is

street view).

• Tap to view the watch location history.

• Tap to turn on the Real-Time tracking.

35

• Tap (the first letter of the user’s first name)

and select Name location or View in maps to
the address where your Care Smart watch is
currently located.

• Tap any area of the map to zoom in on that

specific location.

36

Setting Alerts and Location Checks

Administrators and Trusted Contacts can use the
Care Smart app to set Alerts and Location Checks
to keep track of your Care Smart’s location.
To start, tap Devices in the Control Panel and
swipe to the user’s profile.

Naming places

You can name places the user visits often (e.g.,
“cafe”, “bakery”, or “hospital”) so you can identify it
by name instead of a GPS address.

1. Tap Add a location. Enter the address and tap
Next to continue.

37

2. Enter the location name and tap Save.

38

Using alerts to show when the Care Smart watch
is at a place you have set

You can choose between 2 kinds of alerts.

• Location-based alerts notify you when the Care

Smart watch moves into or out of a specific area.
(e.g., Maybe the user is supposed to be at the
hospital on Wednesday between 3 and 5 PM. A
Location-based alert can send you notifications
when the Care Smart watch arrives at the
hospital at 3:05 PM and leaves at 4:50 PM.)

• Time-based alerts check on the Care Smart

watch location at a specific time or time range.

To add an alert:

1. From the user’s profile, tap Add a location alert.

39

2. Select the method you want to use to track the
Care Smart.

40

Location-based

1. Tap Location-based. If a window pops up
asking to share your location, tap Allow all the
time or Allow only while using the app.

2. Drag the user’s location pin to a desired spot
on the map. Then drag the circle around the
location pin to your desired size. You will receive
an alert any time your Care Smart watch
crosses the circle.

3. Give this location a name and tap Next.

NOTE: You can only enter the location with address or known
places (e.g. mall, hospital, names from public locations, etc.).

41

4. Set the time range and the day for notification.
Then tap Save.

42

Time-based

1. Tap Time-based.

2. Select when you want to be notified.

• Tap Specific Time to set the time and the

day. Then tap Save.

43

• Select Time Range to select a start time and

end time to get alerted of your Care Smart
watch location. Then select the day(s) for the
alert and tap Next.

44

About Location Information and Accuracy

Your Care Smart watch location will usually be
shown as a place name or an address. When a
place name or address can’t be determined, GPS
coordinates will be shown.

Location is usually provided by Assisted GPS for
fast positioning. If unsuccessful, the Care Smart
app will attempt to locate the Care Smart watch
using a dierent method.

• When the Care Smart watch is located in a place

where GPS or Wi-Fi isn’t available (or if the Care
Smart watch is turned off), the Care Smart app
won’t be able to show location information.

• Location information may be unavailable,

inaccurate or incomplete depending on your
Care Smart watch surroundings.

• It may take up to 3 minutes to get your Care

Smart watch location information.

• A location error of up to several miles can occur.

• If the Care Smart watch is indoors, the location

can be inaccurate or unavailable.

NOTE: The Wi-Fi connection for this Care Smart watch is
reception only. (There’s no Wi-Fi signal transmission.)

45

Viewing Notifications

To see notifications about Care Smart watch
activity, go to the user’s Dashboard and tap to
view all notifications.

NOTE: You can filter the nofications by tapping .

46

Using the Step Counter

On the Dashboard, you can turn the pedometer
function on and o and set a step goal for the user.

Turning on the step counter
On the Dashboard, swipe to select a user. In the
Steps card, tap Set step goal. Then slide the
Active switch to the right to turn it on.

47

Setting a step goal

Once the step counter is on, you can set a goal
(number of steps), request a daily notification, and
add a message for reaching the goal. Then tap
Save to save the settings.

The daily steps goal will appear on the Dashboard
and in the user’s profile.

NOTE: The number of steps will also appear on the user’s
watch. See “Viewing the step count”.

48

Managing the User’s Reminder List

You can create a reminder list to remind the user of
important tasks.

1. From the user’s Dashboard, tap Set reminders
in the Reminders card. Then tap Add a
reminder.

49

2. Enter the task name, set the date (if any), set
the time, and how often you want it to be done
(Recurrence).

3. To play the alarm after completing the task,
slide the switch to the right to turn it on. Then
tap Save.

NOTE: The reminder list will appear on the user’s watch. See
“Viewing the reminder list”.

50

Managing Care Smart Watch Settings

You can manage your Care Smart watch’s settings
from the Care Smart app. From the Control Panel,
tap More > Manage devices and select the Care
Smart watch.

From here, you can see information on battery life
and the watch model number, phone number, and
software version. You can control settings for:

• Quiet mode

• Quiet time

• Ringtone

• Touch Sound

• Volume

• Theme

• Text to speech

You can also:

• Check for software updates for your Care Smart

watch

• Delete the device

51

NOTE: If you delete the device, it will be reset and all of your
information will be lost.

52

Make Care Smart Watch Alarm Ring

If you can’t find your Care Smart watch, you can
use the Care Smart app to make the alarm ring.

From the user’s profile, tap Find Care Smart watch.
The app will automatically find and ring the user’s
watch.

NOTE: The watch will stop ringing when you tap the or
button on the watch.

53

Reset Your Care Smart Watch

1. From the Control Panel, tap More > Manage
devices and select the Care Smart watch.

2. Tap Delete device > Continue to reset your
Care Smart watch to its factory settings.

54

NOTE: You can also reset your Care Smart watch to its
factory settings by placing it on the charging cord, and then
press the button 4 times. When the confirmation message
appears on the screen, tap to reset your watch.

55

Setting Up a PIN for Security

If you didn’t create a security PIN during setup, you
can still create one so that others can’t open the
Care Smart app on your smartphone.

1. From the Care Smart Dashboard, tap More >
Manage security PIN.

2. Enter a 4-digit PIN and tap Next.

3. Enter the same 4-digit PIN and tap Save.

NOTE: To change the PIN, tap More > Manage security PIN
> Change security PIN. If you enter your PIN incorrectly 5
times, the Care Smart app will be reset. To continue using the
Care Smart app after it is reset, you will need to log back into
your account.

56

Care Smart Help

Care Smart Help includes information about using
the app.

FAQs

Tap FAQs to find answers to the most frequently
asked questions about Care Smart devices.

Share Feedback

Tap Share feedback to email Care Smart Support
directly from your smartphone.

57

Using Care Smart Watch

Wearing Care Smart Watch

The Care Smart watch should fit snugly, but not too
tightly, around the wearer’s wrist.

1. Push the 2 side buttons to open a fold-over
clasp (A).

A

2. Release the post on the underside of the clasp
from the hole on the wristband (B).

B

3. Adjust the clasp to fit the wearer’s wrist (C).
Then insert the post into a different hole on the
wristband to secure the clasp in place (D).

58

C

D

4. Wrap the wristband around the wearer’s wrist
making sure that the and buttons are at the

bottom of the screen.

5. Fold the top portion of the clasp and hook the
post into the hole (E). Then snap it down to
fasten the clasp (F).

E

F

NOTE:

• The watch should fit snugly, but not too tightly, around the

wearer’s wrist.

• The replacement wristband is also included in the package.

59

Home Screen

Your Care Smart watch has a touch screen. Just
swipe left or right to switch pages:

• Watch Face

• Contacts

• Gadgets

• Settings

60

NOTE: You can also access the Quick menu by swiping
down from the Watch screen. From here you can:

• Adjust the volume

• Change the Ringtone

• Change the watch face

• Send Care Smart watch’s location

61

Making and Receiving Calls

Making a call

1. From the Watch screen, swipe left to open the
Contact List. Then select the contact you want

to call.

2. Tap to make a call.

To end the call, tap .

NOTE: Your Care Smart watch can only make and receive
calls from phone numbers on the wearer’s Contact List.
These numbers may be for mobile phones, landlines, and
other Care Smart devices. You can manage the Contact List
in the Care Smart app.

62

Receiving a call

When someone calls the Care Smart watch, it
will ring and the caller name will be shown on the
screen.

• To answer the call, tap .

• To reject the call, tap .

• To end the call, tap .

TIP: To adjust the volume during the call, tap .

NOTE:

• Making and receiving calls requires a network connection.

• If you have missed a call, a missed call notification will

appear on the screen.

63

Sending and Receiving Messages

Sending a message

1. From the Watch screen, swipe left to open the
Contact List. Then select the contact you want

to message.

2. Tap to create a new message. Then:

• To choose from a list of pre-written
messages, tap .

• To choose an emoji, tap .

• To create a voice message, tap .

NOTE: Care Smart watch can only send one emoji per
message.

64

Receiving a message

When the Care Smart watch receives a new
message, it will appear on the Home screen. To
reply, tap .

NOTE: Your Care Smart watch can only receive messages
from contacts with the Care Smart app or from other Care
Smart devices if the sender is a Trusted Contact. It can’t
receive messages from non-Care Smart devices.

65

Sending Current Location Information

The user can send their current location to the
Care Smart app by swiping down from the Watch
screen and tapping .

Administrators and Trusted Contacts will receive a
message displaying the Care Smart watch location.

NOTE: The access location reminder will appear every month.
Users will continue to receive this monthly reminder until the
notification is turned o.

66

Configuring Care Smart Watch Settings

Changing the watch face

Swipe to the left from the Watch screen until you
see the Settings screen.

Tap to go to the Themes screen. Then select
the desired theme and tap to confirm the
selection.

Adjusting the screen brightness

Swipe to the left from the Watch screen until you
see the Settings screen.

Tap to go to the Brightness screen. Then drag
the slider to adjust the brightness level.

67

Adjusting the volume

Swipe to the left from the Watch screen until you
see the Settings screen.

Tap to go to the Volume screen. Then drag the
slider to adjust the volume level.

NOTE: To turn o the sound temporarily, tap . To turn it
back on, tap .

Changing the ringtone

Swipe to the left from the Watch screen until you
see the Settings screen.

Tap to go to the Ringtones screen. Then select
the desired ringtone and tap to confirm the
selection.

68

Configuring the screen timeout

Swipe to the left from the Watch screen until you
see the Settings screen.

Tap to go to the Screen Timeout screen. Then
select the length of time you want the screen to
display before it times out, and tap to confirm
the selection.

Enabling Text to Speech function

Swipe to the left from the Watch screen until you
see the Settings screen.

Tap to go to the Text to speech screen. Then
tap the screen to enable/disable the function.

69

Enabling Tap to Wake function

Swipe to the left from the Watch screen until you
see the Settings screen.

Tap to go to the Display Wake-Up screen. Then
tap the screen to enable/disable the function.

Viewing Care Smart watch information

Swipe to the left from the Watch screen until you
see the Settings screen.

Tap to go to the About screen. It displays your
Care Smart watch’s model number, mobile number,
IMEI, ICCID, software version, and the total lifetime
calls.

70

Other Features

Viewing the step count

Swipe to the left from the Watch screen until you
see the Gadgets screen.

Tap to go to the Steps screen. The number of
steps and the set goal will be shown on the screen.

Using the timer

1. Swipe to the left from the Watch screen until
you see the Gadgets screen. Then tap to go
to the Timer screen.

2. Set the timer by selecting the Hours, Minutes or
Seconds and adjusting as needed.

71

3. Ta p to start the timer.

4. When the timer is running, tap to pause the
timer.

When the timer is paused, you can tap to
resume the timer.

72

Using the stopwatch function

1. Swipe to the left from the Watch screen until
you see the Gadgets screen. Then tap to go
to the Stopwatch screen.

2. Ta p to start the stopwatch.

3. When the stopwatch is running, tap to pause
the stopwatch.

When the stopwatch is paused, you can:

• Tap to resume the stopwatch.

• Tap to reset the stopwatch.

73

Viewing the reminder list

Swipe to the left from the Watch screen until you
see the Gadgets screen.

Tap to go to the Reminders screen. The
incomplete task(s) will be shown on the screen.

A reminder will pop up on the screen to let you
know a scheduled event is about to start.

• Tap to mark that you have started performing

the assigned task.

• Tap to snooze the reminder for 10 minutes.

74

Health and Safety Information

This section outlines the safety precautions associated with
using the device.

Important Safety Precautions

Please read the safety and operation instructions before
using your device or any accessories that came with it.
Retain these instructions for future use.

• Do not install your device in your vehicle or use it while

driving. Using your device while driving could put you and
others at greater risk of an accident causing serious injury,
death, and property loss. You are responsible for knowing
and obeying the laws and regulations regarding the use of
wireless devices in the areas where you drive.

• This device has been tested to be IPx7 compliant. Do not

operate under water. If all covers are tightly closed, device
is protected against water ingress to a maximum of 1 meter
deep for up to 30 minutes.

• Do not use your accessories (ex: charger) near water (for

example, near a bathtub or a sink, in a wet basement, or
near a swimming pool) or spill liquid of any kind on your
device or accessories as this might cause a short circuit,
a fire, or an electric shock which could cause serious
injury, death, and property loss.

• Do not use your device in the presence of gas fumes as it

presents a risk of fire or explosion.

• Do not use or store your device in extreme temperatures

as your device might overheat and may present a burn
and fire risk and cease to function.

75

• Do not dispose of your device in a fire as this might

cause an explosion resulting in serious injury, death, and
property loss.

• Federal Aviation Administration (FAA) and Federal

Communications Commission (FCC) regulations prohibit
using the radio of wireless devices while in the air.
Turn off all wireless connections on your device before
boarding an aircraft. Using your device on an aircraft
might affect aircraft instrumentation, communication, and
performance; might disrupt the network; might otherwise
be dangerous to the operation of the aircraft, its crew, and
its passengers; and might be illegal.

• Do not disassemble your device. Your device contains

small parts that might be a choking hazard.

• Most modern electronic equipment is shielded from

radio frequency (RF) signals. However, certain electronic
equipment might not be shielded against the RF signals
from your device. Keep your device away from medical
devices, including pacemakers and hearing aids, as they
might malfunction and cause serious injury or death to
you and others.

• Turn off all wireless connections on your device in health

care facilities when any regulations posted in these areas
instruct you to do so. Hospitals or health care facilities
may be using equipment that could be sensitive to
external RF energy.

• Certain jurisdictions might prohibit or restrict your use of

certain features on your device.

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Additional Safety Guidelines

About Charging

• Use only the charger supplied with your device. Use of

another type of charger will result in malfunction and/or
danger.

• Do not use the charger in a high moisture environment.

Never touch the charger when your hands or feet are wet.

• Allow adequate ventilation around the charger when

using it to operate the device or charge the battery. Do
not cover the charger with paper or other objects that will
reduce cooling. Do not use the charger while it is inside a
carrying case.

• Connect the charger to a proper power source. The

voltage requirements are found on the product case and/
or packaging.

• Do not use the charger if the cord becomes damaged.

• Do not attempt to service the unit. There are no

serviceable parts inside. Replace the unit if it is damaged
or exposed to excess moisture.

About the Battery

• This unit contains a non-replaceable internal Lithium Ion

battery.

• The battery can burst or explode, releasing hazardous

chemicals.

• To reduce the risk of fire or burns, do not disassemble,

crush, puncture or dispose of in fire or water.

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• Important instructions (for service personnel only)

Caution: Risk of explosion if battery is replaced by an

incorrect type. Dispose of used batteries according to
the instructions.

• The battery must be recycled or disposed of properly.

• Use the battery only in the specified equipment.

Caring for Your Device

Taking good care of your device will ensure trouble-free
operation and reduce the risk of damage to your device:

• Keep your device away from excessive moisture and

extreme temperatures.

• Do not place anything on top of your device or drop

objects on your device.

• Do not drop your device or subject it to severe shock.

• Do not subject your device to sudden and severe

temperature changes. This could cause moisture
condensation inside the unit, which could damage your
device. In the event of moisture condensation, allow your
device to dry out completely before use.

• The screen surface can easily be scratched. Avoid

touching it with sharp objects. Non-adhesive generic
screen protectors designed specifically for use on
portable devices with LCD panels may be used to help
protect the screen from minor scratches.

• Never clean your device when it is turned on. Use a soft,

lint-free cloth to wipe the screen and the exterior of your
device.

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• Do not use paper towels to clean the screen.

• Never attempt to disassemble, repair or make any

modifications to your device. Disassembly, modification or
any attempt at repair could cause damage to your device
and even bodily injury or property damage and will void
any warranty.

• Do not store or carry flammable liquids, gases or explosive

materials in the same compartment as your device, its
parts or accessories.

• Do not expose your device to extreme heat or direct

sunlight for prolonged periods. Overheating may damage
your device.

• Do not use alcohol or any abrasive material when cleaning

the accessories.

• Do not expose the accessories to extreme heat or direct

sunlight for prolonged periods.

• Store the accessories in a cool and dry place.

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Federal Communication Commission Interference Statement

This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2)
This device must accept any interference received, including
interference that may cause undesired operation.

This device has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses,
and can radiate radio frequency energy, and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician

for help.

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FCC Caution

Any Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority
to operate the equipment.

The antenna(s) used for this transmitter must not be co-located
or operating in conjunction with any other antenna or transmitter.

Operations in the 5.15-5.25GHz band are restricted to indoor
usage only.

FOR PORTABLE DEVICE USAGE (<20cm from body/SAR
needed)

NOTE: The country code selection is for non-US model only and
is not available to all US models. Per FCC regulation, all Wi-Fi
products marketed in US must be fixed to US operation channels
only.

RF Exposure Information (SAR)

This device meets the government’s requirements for
exposure to radio waves.

This device is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF) energy
set by the Federal Communications Commission of the U.S.
Government.

The exposure standard for wireless device employs a unit
of measurement known as the Specific Absorption Rate, or
SAR.

The SAR limit set by the FCC is 4.0 W/kg. *Tests for SAR are
conducted using standard operating positions accepted by
the FCC with the device transmitting at its highest certified
power level in all tested frequency bands. Although the SAR

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is determined at the highest certified power level, the actual
SAR level of the device while operating can be well below
the maximum value. This is because the device is designed
to operate at multiple power levels so as to use only the
poser required to reach the network. In general, the closer
you are to a wireless base station antenna, the lower the
power output. The highest SAR value for the model device as
reported to the FCC when tested is 0.857 W/kg as described
in this user guide. While there may be dierences between the
SAR levels of various devices and at various positions, they
all meet the government requirement.

The FCC has granted an Equipment Authorization for this
model device with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines.

SAR information on this model device is on file with the
FCC and can be found under the Display Grant section of
www.fcc.gov/oet/ea/fccid.

For body worn operation, this device has been tested and
meets the FCC RF exposure guidelines for use with an
accessory that contains no metal and be positioned a
minimum of 0 cm from the body. Use of other accessories
may not ensure compliance with FCC RF exposure
guidelines.

§15.19 (a)(3)

This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.

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§15.21

Changes or modifications not expressly approved by the
party responsible for compliance could void the user‘s
authority to operate the equipment.

§15.105 (b)

This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician

for help.

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WEEE

This device must not be disposed of as normal household
waste, in accordance with the EU directive for waste
electrical and electronic equipment (WEEE - 2002/96/EC).
Instead, it should be disposed of by returning it to the point of
sale, or to a municipal recycling collection point.

84

Warranty Information

Warranty Period

The manufacturer warrants this device is free from defects in
material and workmanship under normal use and service for
twelve (12) months commencing upon the date of purchase
by the first consumer purchaser. If proof of purchase
cannot be provided, the manufacture date as recorded by
manufacturer based upon the serial number will be deemed
to be the start of Warranty Period.

Limited Warranty Statement

The consumer should never attempt to open or disassemble
the device and doing so may cause damage that voids your
warranty.

The device is equipped with an internal rechargeable battery
that is non-removable.

This warranty does not cover defects

(1) Resulting from improper or unreasonable use or

maintenance.

(2) Failure to follow operating instructions; accident; excess

moisture; insects; lightning; power surges; connections
to improper voltage supply.

(3) Unauthorized alteration or modification of original

condition.

(4) Damages caused by inadequate packing or shipping

procedures.

(5) Devices purchased from unauthorized dealers.

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During the warranty period, manufacturer will, at its sole
option, (using new or refurbished replacement parts), repair
any defective devices. Repaired devices will be warranted
for a period equal to the remainder of the original Limited
Warranty on the original device or for NINETY (90) days,
whichever is longer. All replaced parts, components, boards
and equipment shall become the property of manufacturer.
The warranty is good only to the original purchaser of the
device during the warranty period as long as it is in the U.S.

Disclaimer of Warranties; Exclusion of Liability

Except as set forth in the express warranty contained on the
warranty page enclosed with the device, the purchaser takes
the device “AS IS,” and manufacturer makes no express or
implied warranty or any kind whatsoever with respect to
the product, including but not limited to the merchantability
of the product or its fitness for any particular purpose
or use; The design, condition or quality of the device; The
performance of the product; The workmanship of the product
or the components contained therein; Or compliance of the
product with the requirements of any law, rule, specification
or contract pertaining thereto. Nothing contained in the
instruction manual shall be construed to create an express or
implied warranty of any kind whatsoever with respect to the
device. In addition, manufacturer shall not be liable for any
damages of any kind resulting from the purchase or use of
the device or arising from the breach of the express warranty,
including incidental, special or consequential damages, or
loss of anticipated profits or benefits. Manufacturer is not
liable for performance issues or incompatibilities caused
by your editing of registry settings, or your modification of

86

operating system software. Using custom operating system
software may cause your device and applications to work
improperly. Your carrier may not permit users to download
certain software, such as custom OS. If your carrier prohibits
this, if you attempt to download software onto the device
without authorization, you will be notified on the screen that
the device will no longer operate and be instructed to power
down the device. You must then contact your carrier to
restore the device to the carrier-authorized settings.

Contact Verizon Customer Service at 800-922-0204

87

IEEE 1725 Battery Safety Statement

• Do not disassemble or open, crush, bend or deform,

puncture or shred.

• Do not modify or remanufacture, attempt to insert foreign

objects into the battery, immerse or expose to water or
other liquids, expose to fire, explosion or other hazard.

• Only use the battery with a charging system that has

been qualified with the system per CTIA Certification
Requirements for Battery System Compliance to IEEE

1725. Use of an unqualified battery or charger may
present a risk of fire, explosion, leakage, or other hazard.

• Replace the battery only with another battery that has

been qualified with the system per this standard, IEEE­Std-1725. Use of an unqualified battery may present a risk
of fire, explosion, leakage or other hazard. Only authorized
service providers shall replace battery.

• Promptly dispose of used batteries in accordance with

local regulations.

• Avoid dropping the Wearable Product. If the Wearable

Product is dropped, especially on a hard surface, and
the user suspects damage, take it to a service center for
inspection.

• Improper battery use may result in a fire, explosion or

other hazard. For Wearable that utilize a USB port as a
charging source, the Wearable’s user manual shall include
a statement that the Wearable shall only be connected
to CTIA certified adapters, products that bear the USB­IF logo or products that have completed the USB-IF
compliance program.

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• The Wearable product, including power supply should not

I.T.E. E142692

be left in the rain or subjected to exposure to water. If
cleaning is necessary do not immerse in water; wipe clean
ith damp cloth.

• The Wearable product, including power supply should not

be dropped, crushed (stepped on) or otherwise abused.

• The user should be careful with the interconnect cable

(wiring) between the power supply (adapter) and the
Wearable product, in particular as a potential trip hazard.

R

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