
BASIC VOICEMAIL USER GUIDE
*86 Menu Tree (Mavenir Platform)
Main Menu While Listening
Listen
Send
Personal Options
Disconnect
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2
4
*
1
Rewind
4 4
Slower5Date/Time
7
Erase
*
Cancel
Select Destination
Enter destination Voice Mailbox 
number or distribution list 
number, then press
Personal Options
Message Waiting Indicator 
On/Off (Basic VM Only)
Administrative Options
Greetings
1
 Requires Premium Visual Voice Mail. 
customer does not subscribe to 
Premium Visual Voice Mail, prompts 
will not be available.
2
Not available for Verizon Wireless Prepaid 
customers.
3 
Availability will vary based on your area.
Voice Mail may not be available in some areas.  
Not all Voice Mail features are available in all  
areas. Voice Mailboxes not set up within 60  
days will be cancelled. Your Verizon Wireless  
Voice Mailbox is not password protected until  
you create a password by following the setup  
tutorial. Airtime and other charges will be  
incurred when using Voice Mail from your  
wireless phone. Mobile to Mobile Calling  
Minutes do not apply to Voice Mail retrievals;  
you will be charged to maintain your  
connection to Voice Mail. Verizon Wireless is  
not liable for missed messages or deletions  
of messages from your Voice Mail, even if you  
have saved them. 
If 
Pager Notification Setting
Pager Notification
Type
Schedule
Personal Greeting
Extended Absence
Add Recorded Name
Caller ID-Based Greetings
Exit
2
Pause
8
3
Reply
0
Help
#
Greetings
3
Forward
6 6
Faster
9
Save
#
Skip
1
2
3
4
1
2
1
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3
1
4
*
Prompts After Listening 
Erase
Send Reply
Return a Call
Save
Other Options
3
1,2
Record
Record message,  
then press
#
Administrative Options
General Options
Fax Options
Message review options
1
Message Review Options
Change Order of Messages
Envelope Info (date/time)
Change Envelope Options
Fax
Primary Printing Destination
Autoprint Off/On
Fax Prompt On/Off
7
8
8 8
9
0
Send
Review Message
Delivery Options
1
3
4
1
2
3
1
2
3
Other Options
(not annou nced)
Replay
Envelope
Send Copy
3
#
5
0
General Options
Change Password
Group Lists
Personal Operator
Language
Autoplay On/Off
Call Back Number 
Prompting
Prompt Level
2,3
4
5
6
Delivery Options
Private
Urgent
Confirmation
Future Delivery
Recorded Message Review
Cancel Delivery
1
2
1
3
5
6
7
8
Return to 
Main Menu
*
To send, 
1
press
#
2
3
4
5
*
Group Lists
Create
Edit
Delete
List Names
Personal Operator Schedule
Deactivate
Destination
Exit
Prompts
Set Std/Rapid Prompts
Turn Caller Prompt On/Off
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4
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9
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