Hardware Installation Guide
P/N: DOC169-001-01-A
Revision: A01
Ruby2
Ruby2 Hardware Installation Guide
October 01, 2013
VeriFone®, Inc.
2099 Gateway Place
Suite 600
San Jose, CA 95110
Telephone: 408-232-7800
http://www.verifone.com
Printed in the United States of America.
© 2013 by VeriFone, Inc.
No part of this publication covered by the copyrights herein may be reproduced or
copied in any form or by any means — graphic, electronic, or mechanical, including
photocopying, taping, or information storage and retrieval systems — without written
permission of the publisher.
The contents of this document and all features and specifications are subject to
change without notice. The information contained herein does not represent a
commitment on the part of VeriFone, Inc.
Publications are not stocked at the address given above. Requests for VeriFone
publications should be made to your VeriFone representative.
VeriFone, the VeriFone logo, and Ruby SuperSystem are registered trademarks of
VeriFone, Inc. Commander Site Controller, Ruby2, Sapphire, Topaz, HPV-20, Ruby
Manager, Everest, EASY ID, Electronic Journal On-site, and Ruby Card are trademarks of
VeriFone, Inc. in the U.S. and/or other countries. All other trademarks or brand names
are the properties of their respective holders.
Important Information
Before you install the Ruby2, please read the following important
information:
1. CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY
VERIFONE, INC. COULD VOID THE USER’S AUTHORITY TO OPERATE
THIS EQUIPMENT.
2. THIS EQUIPMENT IS NOT INTENDED TO BE REPAIRED BY THE USER.
Regulatory Compliance
THIS EQUIPMENT COMPLIES WITH THE REQUIREMENTS IN PART 15 OF FCC
RULES FOR A CLASS A DIGITAL DEVICE. OPERATION OF THIS EQUIPMENT IN
A RESIDENTIAL AREA MAY CAUSE UNACCEPTABLE OR HARMFUL
INTERFERENCE TO RADIO AND TV COMMUNICATIONS REQUIRING THE USER
TO TAKE WHATEVER STEPS NECESSARY TO CORRECT THE INTERFERENCE.
Safety Instructions
■ Read all instructions contained in this Installation Guide before
making equipment connections and save these instructions for later
use.
■ Do not apply liquid or aerosol cleaners directly on the unit. Use
only damp cloth for cleaning.
■ Do not use any attachments not specifically recommended by
VeriFone as they can result in the risk of fire, electric shock, or
injury.
■ Do not use the Ruby2 near water.
Do not place this unit on an unstable cart, stand, or table. The unit may
fall, causing serious personal injury and/or damage to the equipment.
Battery Charging Notification
The unit should be powered up for at least 24 hours prior to initial
application download. This is to prevent loss of data and to ensure that
the battery pack is fully charged.
Ruby2 Hardware Installation Guide
Revision History
Revision Date Description
A00 April 12, 2013 Initial Documentation Release
A01 April 25, 2013 Added a More than Two Workstation diagram,
edits to the copyright page
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Choosing a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Diagnostic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Thermal Receipt Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ruby2 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing the Ruby2 Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Service and Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Magnetic Stripe Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ruby2 Hardware Installation Guide
October 01, 2013 i
Ruby2 Hardware Installation Guide
ii October 01, 2013
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